NORTH COUNTY CENTER FOR NURSING AND REHABILITATION
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
North County Center for Nursing and Rehabilitation has received a Trust Grade of F, indicating significant concerns about the facility's quality of care. Ranking #249 out of 282 facilities in Oklahoma places it in the bottom half, and at #31 out of 33 in Tulsa County, it is clear that there are very few local options that perform worse. Although the facility is showing improvement, having reduced issues from 19 in 2024 to just 1 in 2025, it still faces many challenges. Staffing is a major concern, with a low rating of 1 out of 5 stars and a high turnover rate of 67%, significantly above the state average of 55%. Additionally, the facility has accumulated fines totaling $34,128, which is higher than 78% of nursing homes in Oklahoma, indicating repeated compliance problems. Specific incidents highlight serious issues, including a critical failure where a resident was not allowed to return after a family visit without proper notice, and a serious concern where fall prevention measures were not initiated for a resident, increasing their risk of injury. Furthermore, cleanliness standards were not met in the facility's ice machines, raising potential health concerns. Overall, while there are some improvements in recent years, the facility's weaknesses, particularly in staffing and compliance, are notable and should be carefully considered by families researching care options.
- Trust Score
- F
- In Oklahoma
- #249/282
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 67% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $34,128 in fines. Higher than 77% of Oklahoma facilities, suggesting repeated compliance issues.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ⚠ Watch
- 24 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below Oklahoma average (2.6)
Significant quality concerns identified by CMS
20pts above Oklahoma avg (46%)
Frequent staff changes - ask about care continuity
Above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
19 points above Oklahoma average of 48%
The Ugly 24 deficiencies on record
Mar 2025
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Transfer Requirements
(Tag F0622)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** On 03/12/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure residents ...
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Jul 2024
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0602
(Tag F0602)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure controlled medications were not misappropriated for three (#4, 7, and #8) of three sampled residents who were reviewed for misapprop...
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Apr 2024
14 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure residents were offered the choice to formulate advanced directives for two (#4 and #7) of two sampled residents reviewed for advance...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure an admission assessment for residents were completed within ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0638
(Tag F0638)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Res #14 had diagnoses which included dementia, schizoaffective disorder, and auditory hallucinations.
A quarterly MDS assess...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, the facility failed to ensure assessments were encoded and submitted to CMS within seven days of completion of the assessment for one (#16) of 13 re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to develop a discharge summary including a recapitulation of the resident's stay, a reconciliation of the resident's medications, and a post d...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, the facility failed to ensure the physician was notified of significant weight loss and failed to implement interventions to maintain and/or prevent...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0710
(Tag F0710)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview the facility failed to ensure residents' nutritional issues were supervised by a physician for one (#34) of two residents sampled for weight loss.
T...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, the facility failed to maintain an ice machine in a sanitary condition.
The DON stated all 44 residents received ice from the ice machines.
Findings...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0909
(Tag F0909)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to conduct regular inspections of resident beds and fail...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Res #246 had diagnoses which included congestive heart failure, dementia, psychotic disturbance, mood disturbance, anxiety, h...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan to include the use ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to attempt alternative interventions prior to the use of bed side rails for three (#16, 23, and #146) of three sampled residents...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0730
(Tag F0730)
Could have caused harm · This affected multiple residents
Based on record review and interview the facility failed to complete required nurse aide yearly performance reviews for two (CNA #2 and CNA #4 ) whose employee files were reviewed for competencies.
T...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
3. On 04/03/24 at 9:40 a.m., the Administrator stated they had received the new water management program from the corporation when they bought this facility during the previous year. The administrator...
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Mar 2024
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, the facility failed to ensure physician orders were followed in relation to wound care for one (# 7) of three residents reviewed for wound care.
The...
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Jan 2024
3 deficiencies
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure the abuse policy was implemented for verbal abuse for one (#6) of five sampled residents who were reviewed for abuse.
The administra...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure allegations of verbal abuse were reported to the administrator and OSDH for one (#6) of five sampled residents who were reviewed for...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0943
(Tag F0943)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure staff had received abuse training upon hire for four (CNA #1, CNA #2, CNA #3, and housekeeper #1) of five employee files reviewed fo...
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Feb 2023
3 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
Based on record review, observation, and interview, the facility failed to initiate fall interventions, to reduce the risk of a fall with major injury, for one (#23) of five residents sampled for fall...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on record review, observation, and interview, the facility failed to update the plan of care with fall interventions for one (#23) of five residents sampled for falls with injuries.
The Directo...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to properly store and date food items to ensure food service safety.
The facility reported 39 residents received meals from the facility kitche...
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Feb 2020
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation and interview, it was determined the facility failed to ensure two (ice machines #1 and #2) of two ice machines observed were clean and sanitary. The facility identified 56 reside...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s), $34,128 in fines, Payment denial on record. Review inspection reports carefully.
- • 24 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $34,128 in fines. Higher than 94% of Oklahoma facilities, suggesting repeated compliance issues.
- • Grade F (13/100). Below average facility with significant concerns.
About This Facility
What is North County Center For Nursing And Rehabilitation's CMS Rating?
CMS assigns NORTH COUNTY CENTER FOR NURSING AND REHABILITATION an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Oklahoma, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is North County Center For Nursing And Rehabilitation Staffed?
CMS rates NORTH COUNTY CENTER FOR NURSING AND REHABILITATION's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 67%, which is 20 percentage points above the Oklahoma average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at North County Center For Nursing And Rehabilitation?
State health inspectors documented 24 deficiencies at NORTH COUNTY CENTER FOR NURSING AND REHABILITATION during 2020 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 22 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates North County Center For Nursing And Rehabilitation?
NORTH COUNTY CENTER FOR NURSING AND REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by RIVERS EDGE OPERATIONS, a chain that manages multiple nursing homes. With 119 certified beds and approximately 42 residents (about 35% occupancy), it is a mid-sized facility located in COLLINSVILLE, Oklahoma.
How Does North County Center For Nursing And Rehabilitation Compare to Other Oklahoma Nursing Homes?
Compared to the 100 nursing homes in Oklahoma, NORTH COUNTY CENTER FOR NURSING AND REHABILITATION's overall rating (1 stars) is below the state average of 2.6, staff turnover (67%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.
What Should Families Ask When Visiting North County Center For Nursing And Rehabilitation?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.
Is North County Center For Nursing And Rehabilitation Safe?
Based on CMS inspection data, NORTH COUNTY CENTER FOR NURSING AND REHABILITATION has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Oklahoma. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at North County Center For Nursing And Rehabilitation Stick Around?
Staff turnover at NORTH COUNTY CENTER FOR NURSING AND REHABILITATION is high. At 67%, the facility is 20 percentage points above the Oklahoma average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was North County Center For Nursing And Rehabilitation Ever Fined?
NORTH COUNTY CENTER FOR NURSING AND REHABILITATION has been fined $34,128 across 2 penalty actions. The Oklahoma average is $33,420. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is North County Center For Nursing And Rehabilitation on Any Federal Watch List?
NORTH COUNTY CENTER FOR NURSING AND REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.