Southern Hills Rehabilitation Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Southern Hills Rehabilitation Center has a Trust Grade of F, indicating significant concerns with care quality. They rank #185 out of 282 nursing homes in Oklahoma, placing them in the bottom half of facilities statewide, and #24 out of 33 in Tulsa County, meaning only a few local options are worse. The facility is worsening, with issues increasing from 2 in 2024 to 3 in 2025, and they have a high staff turnover rate of 77%, which is concerning compared to the state average of 55%. Recent inspections revealed critical issues, such as a failure to supervise a resident with exit-seeking behaviors, which could lead to dangerous situations, and lapses in infection control practices during meal services, where staff did not consistently sanitize their hands. While the facility does have average RN coverage, families should weigh these significant weaknesses against any potential strengths when considering care for their loved ones.
- Trust Score
- F
- In Oklahoma
- #185/282
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 77% turnover. Very high, 29 points above average. Constant new faces learning your loved one's needs.
- Penalties ✓ Good
- $24,255 in fines. Lower than most Oklahoma facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 17 minutes of Registered Nurse (RN) attention daily — below average for Oklahoma. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 24 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below Oklahoma average (2.6)
Below average - review inspection findings carefully
31pts above Oklahoma avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
29 points above Oklahoma average of 48%
The Ugly 24 deficiencies on record
Jul 2025
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure an allegation of abuse was reported to the state agency within the 2 hour required time frame for 2 (#2 and #5) of 3 sampled residen...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to thoroughly investigate an allegation of abuse for 2 (#2 and #5) of 3 sampled residents reviewed for abuse.The DON identified 67 residents r...
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May 2025
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
1. On 04/21/25, a past non-compliance Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to supervise residents with exit seeking behaviors.
On 04/14/25 Reside...
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Nov 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to provide information to formulate an advance directive for three (#33...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to ensure infection control practices were followed during dining services.
The administrator identified 62 residents received meals from the k...
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Nov 2023
8 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0602
(Tag F0602)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to return prescription medications for one (Resident #65) of one resident whose clinical record was reviewed for misappropriation of property....
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure the care plan was implemented related to smoking for one (#13) of one sampled residents whose care plans were reviewed for smoking.
...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure skin assessments were conducted for one (#34) of three sampled residents who were reviewed for pressure ulcers.
The Long-Term Care F...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure behavior and side effect monitoring was conducted for one (#45) of five residents who were reviewed for unnecessary medications.
The...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to have a program designed to help prevent the development of Legionellosis and Pontiac fever caused by Legionella Bacteria and have an effect...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to implement an antibiotic stewardship program.
The Long Term Care Facility Application for Medicare and Medicaid documented 64 residents resi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure influenza and pneumococcal vaccines were offered for two (#57 and #58) of five sampled residents reviewed for vaccines.
The Long Ter...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0838
(Tag F0838)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a facility assessment was completed annually.
The Long Term ...
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Apr 2023
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0806
(Tag F0806)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to provide kosher meals of a pureed consistency for one (#2) of one resident with an order for a regular diet of pureed consiste...
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Feb 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure interventions were followed to prevent weight loss for one (#2) of three residents sampled for weight loss.
The Assistant Director o...
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Dec 2021
9 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure pre and post dialysis assessments were perform...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to ensure liability notices were provided to residents discharged from skilled services with days remaining for three residents (#200, 201, an...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure bathing was provided for three residents (#38,...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
Based on interview and record review the facility failed to ensure the facility had adequate staffing to meet the needs of the residents.
The DON reported a census of 67 residents.
Findings:
Throughou...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure the director of nursing was a registered nurse.
The Administrator identified a census of 67 residents.
Findings:
On 12...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Laboratory Services
(Tag F0770)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to provide laboratory services as ordered by the physician for one resident (#38) of five whose laboratory services were reviewed.
The Residen...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0800
(Tag F0800)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure food temperatures were obtained prior to passing food trays to residents.
The DM reported 67 residents who received me...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to serve residents' food at palatable temperatures.
The DON identified 67 residents who received meals from the kitchen.
Findings...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and interview the facility failed to ensure sanitary conditions were maintained in the kitchen. The facility failed to:
a. ensure the kitchen walls were clean.
b. ensure the kitch...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 24 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $24,255 in fines. Higher than 94% of Oklahoma facilities, suggesting repeated compliance issues.
- • Grade F (26/100). Below average facility with significant concerns.
About This Facility
What is Southern Hills Rehabilitation Center's CMS Rating?
CMS assigns Southern Hills Rehabilitation Center an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Oklahoma, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Southern Hills Rehabilitation Center Staffed?
CMS rates Southern Hills Rehabilitation Center's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 77%, which is 31 percentage points above the Oklahoma average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 89%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Southern Hills Rehabilitation Center?
State health inspectors documented 24 deficiencies at Southern Hills Rehabilitation Center during 2021 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 23 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Southern Hills Rehabilitation Center?
Southern Hills Rehabilitation Center is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GLOBAL HEALTHCARE REIT, a chain that manages multiple nursing homes. With 106 certified beds and approximately 69 residents (about 65% occupancy), it is a mid-sized facility located in Tulsa, Oklahoma.
How Does Southern Hills Rehabilitation Center Compare to Other Oklahoma Nursing Homes?
Compared to the 100 nursing homes in Oklahoma, Southern Hills Rehabilitation Center's overall rating (2 stars) is below the state average of 2.6, staff turnover (77%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Southern Hills Rehabilitation Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.
Is Southern Hills Rehabilitation Center Safe?
Based on CMS inspection data, Southern Hills Rehabilitation Center has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Oklahoma. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Southern Hills Rehabilitation Center Stick Around?
Staff turnover at Southern Hills Rehabilitation Center is high. At 77%, the facility is 31 percentage points above the Oklahoma average of 46%. Registered Nurse turnover is particularly concerning at 89%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Southern Hills Rehabilitation Center Ever Fined?
Southern Hills Rehabilitation Center has been fined $24,255 across 1 penalty action. This is below the Oklahoma average of $33,321. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Southern Hills Rehabilitation Center on Any Federal Watch List?
Southern Hills Rehabilitation Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.