ZARROW POINTE
Inspected within the last 6 months. Data reflects current conditions.
Zarrow Pointe has a Trust Grade of B, which indicates it is a good choice overall, falling in the solid middle range of care facilities. It ranks #85 out of 282 nursing homes in Oklahoma, placing it in the top half, and #8 out of 33 in Tulsa County, meaning there are only seven better options nearby. The facility is showing improvement, as it reduced issues from 7 in 2024 to just 2 in 2025. However, staffing is a concern with a low rating of 1 out of 5 stars and no turnover, suggesting that while staff may stay, they may not be sufficient in number. The facility also faced some troubling incidents, such as staff speaking disrespectfully to residents and failing to keep harmful chemicals secured, which raises concerns about resident dignity and safety. Overall, while Zarrow Pointe has strengths in its overall quality and improvement trend, it is important for families to consider its staffing challenges and specific incidents when making a decision.
- Trust Score
- B
- In Oklahoma
- #85/282
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ⚠ Watch
- $12,735 in fines. Higher than 87% of Oklahoma facilities, suggesting repeated compliance issues.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ⚠ Watch
- 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
Below median ($33,413)
Minor penalties assessed
The Ugly 16 deficiencies on record
Aug 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure assessments were completed for 1 (#20) of 16 sampled residents whose assessments were reviewed.The administrator identified 55 resid...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to accurately code a significant change MDS assessment for 1 (#41) of 14 sampled residents who were reviewed for accuracy of assessments. The ...
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Apr 2024
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to insure an injury of unknown origin was reported to OSDH for one (#52) of three sampled residents reviewed for abuse.
The DON identified a c...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure a discharge summary was developed for one (#61) of three sampled residents reviewed for discharge.
The DON identified a census of 58...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Laboratory Services
(Tag F0770)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to obtain physician ordered labs for one (#56) of five sampled residents reviewed for unnecessary medications.
The DON identified a census of ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure food items were properly secured, dated, and labeled for one of one kitchen observations.
The DON identified a census of 58.
Findings:...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to:
a. speak to a resident in a respectful manner for one (#28); and
b. ensure resident clothing labels were not visible for one...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to revise care plans for two (#22 and #37) of 18 sampled residents reviewed for accuracy of care plans.
The DON identified a census of 58.
Fin...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation and interviews, the facility failed to ensure harmful chemicals were secured.
The Administrator identified six residents that required wander guards to be worn for safety. The DON...
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Feb 2023
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to develop a baseline care plan for one (#109) of two new admissions reviewed.
The Administrator reported 121 residents had been admitted in ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on record review, observation, and interview, the facility failed to follow physician's orders for two (#5 and #109) of two residents reviewed for oxygen therapy.
The Administrator reported 13 r...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure resident assessments were accurate for two (#8 and #28) of two residents reviewed for falls and one (#27) of one resident who was re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure a comprehensive care plan was developed for one (#27) of one resident reviewed for a PEG tube, one (#28) of two residents reviewed f...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure a fall care plan was revised for two (#8 and #13) of three residents reviewed for falls.
The Administrator reported 56 residents had...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** c. Res #27 was admitted on [DATE] with diagnoses which included gastrostomy, Parkinson's disease, and dementia.
Physician's orde...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Res #28 was admitted with diagnoses which included abnormalities of gait and mobility.
An annual assessment, dated 11/29/22, documented Res #28 had impaired ROM on one side, needed extensive assistanc...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
- • $12,735 in fines. Above average for Oklahoma. Some compliance problems on record.
About This Facility
What is Zarrow Pointe's CMS Rating?
CMS assigns ZARROW POINTE an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Oklahoma, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Zarrow Pointe Staffed?
CMS rates ZARROW POINTE's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.
What Have Inspectors Found at Zarrow Pointe?
State health inspectors documented 16 deficiencies at ZARROW POINTE during 2023 to 2025. These included: 16 with potential for harm.
Who Owns and Operates Zarrow Pointe?
ZARROW POINTE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 62 certified beds and approximately 57 residents (about 92% occupancy), it is a smaller facility located in TULSA, Oklahoma.
How Does Zarrow Pointe Compare to Other Oklahoma Nursing Homes?
Compared to the 100 nursing homes in Oklahoma, ZARROW POINTE's overall rating (4 stars) is above the state average of 2.6 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Zarrow Pointe?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Zarrow Pointe Safe?
Based on CMS inspection data, ZARROW POINTE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Oklahoma. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Zarrow Pointe Stick Around?
ZARROW POINTE has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Zarrow Pointe Ever Fined?
ZARROW POINTE has been fined $12,735 across 1 penalty action. This is below the Oklahoma average of $33,206. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Zarrow Pointe on Any Federal Watch List?
ZARROW POINTE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.