REGENCY CARE OF ROGUE VALLEY
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Regency Care of Rogue Valley has received a Trust Grade of B+, indicating it is above average and recommended for families considering care options. The facility ranks #26 out of 127 nursing homes in Oregon, placing it in the top half, and is the best option among four local facilities in Josephine County. However, the trend is concerning as the number of identified issues has worsened from 2 in 2022 to 8 in 2024. Staffing is a strong point with a 5/5 star rating and only 19% turnover, which is much lower than the Oregon average, ensuring experienced staff are available to residents. On a positive note, the facility has no fines on record, but there have been some incidents, such as a resident developing serious pressure ulcers due to inadequate care and other residents being at risk for burns from water that was too hot. Additionally, there were concerns regarding food temperature management, which could impact residents’ dining experiences. Overall, while there are strengths in staffing and a good trust score, families should be aware of recent issues and the facility's trend of increasing problems.
- Trust Score
- B+
- In Oregon
- #26/127
- Safety Record
- Moderate
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 19% annual turnover. Excellent stability, 29 points below Oregon's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Oregon facilities.
- Skilled Nurses ○ Average
- Each resident gets 35 minutes of Registered Nurse (RN) attention daily — about average for Oregon. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 23 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
4-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (19%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (19%)
29 points below Oregon average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 23 deficiencies on record
Nov 2024
8 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to notify a resident prior to change of administration of medication for 1 of 1 sampled resident (#139) reviewed for informed...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review it was determined the facility failed to provide a meaningful activity program for 1 of 1 sampled resident (#3) reviewed for activities. This placed ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to properly assess a pressure ulcer and revise treatments for 1 of 1 sampled resident (#5) reviewed for pressure ulcers. This...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to ensure a resident was provided an RA program for 1 of 1 sampled resident (#3) reviewed for mobility. This placed residents...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review it was determined the facility failed to ensure respiratory treatments were implemented tim...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to monitor a resident's thyroid hormone level for 1 of 5 sampled residents (#1) reviewed for medications. This placed residen...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review it was determined the facility failed to maintain water temperatures for 2 of 6 sampled residents (#s 27 and 88) reviewed for environment and accident...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review it was determined the facility failed to ensure concerns regarding proper food temperatures were addressed for Resident Council and 2 of 5 sampled res...
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Dec 2022
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to provide appropriate care and treatment, and failed to follow physician orders for 1 of 1 sampled resident (#1) reviewed fo...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to ensure resident records were complete and accurate for 2 of 6 sampled residents (#s 1 and 11) reviewed for pressure ulcers...
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Jan 2020
3 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on observation and interview it was determined the facility failed to provide dignity during dining for 1 of 1 sampled dining rooms observed for dining assistance. This placed residents at risk ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
Based on interview and record review it was determined the facility failed to ensure narcotic drug records were in order and an account of all controlled drugs was maintained for 3 of 4 medication car...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0808
(Tag F0808)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review it was determined the facility failed to provide therapeutic heart healthy diets for 1 of 1 kitchens reviewed for dining. This placed residents at ris...
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May 2018
10 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review it was determined the facility failed to prevent the development of pressure u...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review it was determined the facility failed to ensure comprehensive assessments were completed for falls and pain for 2 of 8 sampled residents (#s 14 and 21...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to ensure a comprehensive psychotropic drug care plan was developed for 1 of 5 sampled residents (#14) reviewed for unnecessa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
1. Based on interview and record review it was determined the facility failed to initiate weekly wound skin monitoring for 1 of 1 sampled residents (#1) reviewed for non-pressure related skin conditio...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
2. Resident 27 admitted to the facility in 2018 with diagnoses including diabetes.
The 3/14/18 pharmacy recommendation indicated Resident 27 received PRN haloperidol (antipsychotic) three times daily ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to ensure residents were free from unnecessary medications for 1 of 2 sampled residents (#45) reviewed for choices. This plac...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on interview and record review it was determined the facility failed to ensure records were accurate and complete for 1 of 5 sampled residents (#27) reviewed for medication. This placed resident...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation and interview it was determined the facility failed to follow proper infection control techniques during a dressing change for 1 of 3 sampled residents (#32) reviewed for pressure...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
Based on interview and record review it was determined the facility failed to ensure accurate assessments for 4 of 11 sampled residents (#s 14, 19, 21 and 37) reviewed for accidents, nutrition, cathet...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview it was determined the facility failed to ensure proper labeling and storage of biologicals fo...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Oregon.
- • No fines on record. Clean compliance history, better than most Oregon facilities.
- • 19% annual turnover. Excellent stability, 29 points below Oregon's 48% average. Staff who stay learn residents' needs.
- • 23 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
About This Facility
What is Regency Care Of Rogue Valley's CMS Rating?
CMS assigns REGENCY CARE OF ROGUE VALLEY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Oregon, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Regency Care Of Rogue Valley Staffed?
CMS rates REGENCY CARE OF ROGUE VALLEY's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 19%, compared to the Oregon average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Regency Care Of Rogue Valley?
State health inspectors documented 23 deficiencies at REGENCY CARE OF ROGUE VALLEY during 2018 to 2024. These included: 1 that caused actual resident harm and 22 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Regency Care Of Rogue Valley?
REGENCY CARE OF ROGUE VALLEY is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by REGENCY PACIFIC MANAGEMENT, a chain that manages multiple nursing homes. With 102 certified beds and approximately 43 residents (about 42% occupancy), it is a mid-sized facility located in GRANTS PASS, Oregon.
How Does Regency Care Of Rogue Valley Compare to Other Oregon Nursing Homes?
Compared to the 100 nursing homes in Oregon, REGENCY CARE OF ROGUE VALLEY's overall rating (5 stars) is above the state average of 3.0, staff turnover (19%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Regency Care Of Rogue Valley?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Regency Care Of Rogue Valley Safe?
Based on CMS inspection data, REGENCY CARE OF ROGUE VALLEY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Oregon. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Regency Care Of Rogue Valley Stick Around?
Staff at REGENCY CARE OF ROGUE VALLEY tend to stick around. With a turnover rate of 19%, the facility is 26 percentage points below the Oregon average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Regency Care Of Rogue Valley Ever Fined?
REGENCY CARE OF ROGUE VALLEY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Regency Care Of Rogue Valley on Any Federal Watch List?
REGENCY CARE OF ROGUE VALLEY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.