JEWEL HEALTHCARE AND REHABILITATION CENTER
Inspected within the last 6 months. Data reflects current conditions.
Jewel Healthcare and Rehabilitation Center has received a Trust Grade of B+, indicating it is recommended and above average compared to other facilities. It ranks #187 out of 653 in Pennsylvania, which places it in the top half of state facilities, and it is #10 out of 16 in Lehigh County, meaning there are only a few local options that are rated higher. The facility is stable in terms of quality, with the number of issues remaining the same over recent years. Staffing is a relative strength with a turnover rate of 41%, lower than the state average, but the overall staffing rating is only average at 3 out of 5 stars. While there are no fines recorded, which is a positive sign, there are some concerning deficiencies noted. For instance, residents experienced a lack of cleanliness in shared bathrooms, with strong odors of urine and stool present, indicating sanitation issues. Additionally, there were failures to follow physician orders for administering insulin to residents, which could lead to serious health risks. Furthermore, the facility did not implement personalized care plans for residents with PTSD, which could have important implications for their mental health support. Overall, while there are commendable aspects, families should consider these weaknesses carefully.
- Trust Score
- B+
- In Pennsylvania
- #187/653
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 41% turnover. Near Pennsylvania's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- Skilled Nurses ○ Average
- Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Pennsylvania. RNs are the most trained staff who monitor for health changes.
- Violations ✓ Good
- Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (41%)
7 points below Pennsylvania average of 48%
Facility shows strength in fire safety.
The Bad
Near Pennsylvania avg (46%)
Typical for the industry
The Ugly 4 deficiencies on record
Aug 2025
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on clinical record review and staff interview, it was determined that the facility failed to implement physician's orders for two of 27 sampled residents. (Residents 2, 13)Findings include: Clin...
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Aug 2025
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations during an environmental tour, it was determined that the facility failed to maintain a clean and sanitary ...
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Aug 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0699
(Tag F0699)
Could have caused harm · This affected 1 resident
Based on clinical record review and staff interview, it was determined that the facility failed to assess, develop, and implement an individualized person-centered plan to render trauma informed care ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0806
(Tag F0806)
Could have caused harm · This affected 1 resident
Based on review of weekly menus, clinical record review, observation, and interview, it was determined that the facility failed to accommodate each resident's food preferences for one of 27 sampled re...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Pennsylvania.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- • Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Jewel Healthcare And Rehabilitation Center's CMS Rating?
CMS assigns JEWEL HEALTHCARE AND REHABILITATION CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Jewel Healthcare And Rehabilitation Center Staffed?
CMS rates JEWEL HEALTHCARE AND REHABILITATION CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 41%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Jewel Healthcare And Rehabilitation Center?
State health inspectors documented 4 deficiencies at JEWEL HEALTHCARE AND REHABILITATION CENTER during 2023 to 2025. These included: 4 with potential for harm.
Who Owns and Operates Jewel Healthcare And Rehabilitation Center?
JEWEL HEALTHCARE AND REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 146 certified beds and approximately 135 residents (about 92% occupancy), it is a mid-sized facility located in ALLENTOWN, Pennsylvania.
How Does Jewel Healthcare And Rehabilitation Center Compare to Other Pennsylvania Nursing Homes?
Compared to the 100 nursing homes in Pennsylvania, JEWEL HEALTHCARE AND REHABILITATION CENTER's overall rating (4 stars) is above the state average of 3.0, staff turnover (41%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Jewel Healthcare And Rehabilitation Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Jewel Healthcare And Rehabilitation Center Safe?
Based on CMS inspection data, JEWEL HEALTHCARE AND REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Jewel Healthcare And Rehabilitation Center Stick Around?
JEWEL HEALTHCARE AND REHABILITATION CENTER has a staff turnover rate of 41%, which is about average for Pennsylvania nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Jewel Healthcare And Rehabilitation Center Ever Fined?
JEWEL HEALTHCARE AND REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Jewel Healthcare And Rehabilitation Center on Any Federal Watch List?
JEWEL HEALTHCARE AND REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.