KENDAL AT LONGWOOD

BOX 100, KENNETT SQUARE, PA 19348 (610) 388-7001
For profit - Corporation 53 Beds KENDAL Data: November 2025
Trust Grade
95/100
#61 of 653 in PA
Last Inspection: September 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Kendal at Longwood has received a Trust Grade of A+, indicating it is an elite facility with top-tier performance. It ranks #61 out of 653 nursing homes in Pennsylvania, placing it well within the top half of facilities in the state, and #4 out of 20 in Chester County, meaning only three local options are rated higher. The facility is improving, with issues decreasing from 1 in 2023 to none in 2025, and it boasts excellent staffing ratings with a low turnover rate of 23%, significantly below the state average of 46%. There have been no fines reported, which is a positive sign, and the RN coverage is better than 81% of facilities in Pennsylvania, ensuring that residents receive attentive care. However, there have been a few concerning incidents, including a failure to properly administer medication to a resident and an incomplete discharge summary, which indicates areas where the facility must enhance its processes. Overall, while Kendal at Longwood has many strengths, families should be aware of these issues as they consider care options.

Trust Score
A+
95/100
In Pennsylvania
#61/653
Top 9%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
1 → 0 violations
Staff Stability
✓ Good
23% annual turnover. Excellent stability, 25 points below Pennsylvania's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
✓ Good
Each resident gets 93 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 1 issues
2025: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (23%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (23%)

    25 points below Pennsylvania average of 48%

Facility shows strength in staffing levels, quality measures, staff retention, fire safety.

The Bad

Chain: KENDAL

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 3 deficiencies on record

Oct 2023 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Based on a review of the facility's policy, clinical records, facility documentation, and staff interview, it was determined that the facility failed to ensure the correct dose of medication was admin...

Read full inspector narrative →
Based on a review of the facility's policy, clinical records, facility documentation, and staff interview, it was determined that the facility failed to ensure the correct dose of medication was administered for one of the 14 residents reviewed (Resident 17). Findings include: Review of the facility's policy titled, General Policies for Administration and Documentation of Medications and Treatments last review date January 2017, revealed medications and treatments will be administered by a licensed nurse, in accordance with the Pennsylvania Nursing Code, physician orders and principles of safe medications administration. The Eight Rights will be observed during each medication/treatment administration: Right person; Right drug; Right dose; Right route; Right frequency; Right time; Right reason; and Right documentation. Review of Resident 17's diagnosis includes Epilepsy (neurological disorder marked by a sudden recurrent episode of sensory disturbance, loss of consciousness, or convulsion, associated with abnormal electrical activity in the brain). Review of Resident 17's physician's form dated April 21, 2023, revealed an order for Dilantin (anti-epileptic drug) 30 mg (miligrams) by mouth once a day was given with Dilantin 100 mg to equal 130 mg for Epilepsy. Review of the facility's documentation, Incident Report revealed a medication error incident occurred on September 2, 2023, at 8:00 a.m. Further review of facility documentation including Investigation Review comment section revealed the incident was discovered on September 4, 2023. The resident required physical assistance with breakfast and slept the rest of the day without eating, reported that her/his body was jerking intermittently. The physician was notified, and a STAT (immediate) blood work was ordered. An additional review of the same report revealed that upon reviewing the medication, it was noted that the resident received an extra dose of 30mg of Dilantin on the morning of September 2, 2023. Review of Resident 17's blood work results dated September 5, 2023, revealed a Dilantin level of 23.0 (normal range was 10-20). Review of the physician's progress note dated September 7, 2023, at 9:41 a.m., revealed resident had no reasonable recall, resident received an extra dose of Dilantin over the weekend, had difficulty feeding themself, had tremors, and was less responsive. A/P (Assessment and Plan) revealed a resolved neuro episode, possibly due to an overdose of Dilantin. The above information was discussed with the Director of Nursing on October 5, 2023, at 11:00 a.m. The facility failed to ensure Resident 17 was administered the correct dose of Dilantin. 28 Pa Code 211.10 (d) Resident care policies 28 Pa Code 211.12(d)(1)(5) Nursing services
Nov 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0661 (Tag F0661)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a review of the clinical record and staff interview, it was determined that the facility failed to ensure that a comple...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a review of the clinical record and staff interview, it was determined that the facility failed to ensure that a complete discharge summary was done for one of two residents reviewed (Resident 34). Findings include: Review of Resident 34's clinical record revealed that the resident was admitted to the facility on [DATE]. Review of progress notes revealed that the resident had a planned discharge on [DATE]. Further review of the clinical record revealed no documented evidence that the physician completed a discharge summary with a recapitulation of the resident's stay at the facility. Interview with the licensed staff E4 on November 16, 2022, confirmed that the discharge summary was incomplete. 28 Pa Code 211.5 (f) Clinical records
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based upon review of facility policy and procedure, observation, and clinical record review, it was determined the facility failed to ensure residents were free from accidents and hazards for one of e...

Read full inspector narrative →
Based upon review of facility policy and procedure, observation, and clinical record review, it was determined the facility failed to ensure residents were free from accidents and hazards for one of eighteen sampled residents (Resident 2). Findings include: Review of facility policy and procedure titled Administration of Oral Medications, revised March 2022, revealed Oral medications will be administered safely and effectively, following Physicians Orders and all regulations. Further review of this policy and procedure revealed Administration - stay with the resident until all medications have been swallowed. The nurse must see the resident swallow the medication before the drug administration can be recorded. Observation of Resident 2's Medication Administration on November 16, 2022, at 9:11 a.m. revealed Licensed Employee E3 prepare Resident 2's medication for administration and leave the medications at resident's chair side without observing Resident 2 take the medications. Interview with Licensed Employee E on November 16, 2022, at 9:12 a.m. revealed Licensed Employee E3 stating we leave her medications in the room as she is a self-administer. We don't spoon feed her. Review of Resident 2's clinical record failed to reveal documented evidence that Resident 2 was assessed to self-administer medication. Interview with the Director of Nursing on November 16, 2022, at 11:00 a.m. revealed that no residents are permitted or assessed for self-administration of medication and further revealed that all staff should remain with all residents until medication administration is complete. The facility failed to ensure residents were free from accidents and hazards. 28 Pa Code 201.14(a) Responsiblity of Licensee 28 Pa Code 201.12(d)(1) Nursing Services 28 Pa Code 201.18(a)(b)(1)(3) Management
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A+ (95/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Kendal At Longwood's CMS Rating?

CMS assigns KENDAL AT LONGWOOD an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Kendal At Longwood Staffed?

CMS rates KENDAL AT LONGWOOD's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 23%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Kendal At Longwood?

State health inspectors documented 3 deficiencies at KENDAL AT LONGWOOD during 2022 to 2023. These included: 3 with potential for harm.

Who Owns and Operates Kendal At Longwood?

KENDAL AT LONGWOOD is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by KENDAL, a chain that manages multiple nursing homes. With 53 certified beds and approximately 28 residents (about 53% occupancy), it is a smaller facility located in KENNETT SQUARE, Pennsylvania.

How Does Kendal At Longwood Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, KENDAL AT LONGWOOD's overall rating (5 stars) is above the state average of 3.0, staff turnover (23%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Kendal At Longwood?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Kendal At Longwood Safe?

Based on CMS inspection data, KENDAL AT LONGWOOD has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Kendal At Longwood Stick Around?

Staff at KENDAL AT LONGWOOD tend to stick around. With a turnover rate of 23%, the facility is 22 percentage points below the Pennsylvania average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.

Was Kendal At Longwood Ever Fined?

KENDAL AT LONGWOOD has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Kendal At Longwood on Any Federal Watch List?

KENDAL AT LONGWOOD is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.