CHANDLER HALL HEALTH SERVICES
Inspected within the last 6 months. Data reflects current conditions.
Chandler Hall Health Services has received a Trust Grade of A, indicating it is highly recommended and performs excellently compared to other facilities. It ranks #15 out of 653 nursing homes in Pennsylvania, placing it in the top half of the state, and #3 out of 29 in Bucks County, meaning only two local options are better. However, the facility's performance is worsening, with issues increasing from 1 in 2024 to 2 in 2025. Staffing is a strength here, with a perfect 5/5 star rating and only 28% turnover, which is significantly lower than the state average, meaning staff tend to stay and are familiar with residents. On the downside, there have been some concerns regarding sanitary conditions and medication storage; for example, expired food items were found in the kitchen and medication carts were left unlocked, posing potential risks. Overall, while Chandler Hall has many strengths, families should be aware of the recent issues that need to be addressed.
- Trust Score
- A
- In Pennsylvania
- #15/653
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 28% annual turnover. Excellent stability, 20 points below Pennsylvania's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- Skilled Nurses ✓ Good
- Each resident gets 52 minutes of Registered Nurse (RN) attention daily — more than average for Pennsylvania. RNs are trained to catch health problems early.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
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Low Staff Turnover (28%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover is low (28%)
20 points below Pennsylvania average of 48%
Facility shows strength in staffing levels, staff retention, fire safety.
The Bad
No Significant Concerns Identified
This facility shows no red flags. Among Pennsylvania's 100 nursing homes, only 1% achieve this.
The Ugly 7 deficiencies on record
May 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, facility policy review, and staff interview, it was determined that the facility failed to properly store medications on two of three hallways on the nursing unit. (100 hallway a...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0628
(Tag F0628)
Minor procedural issue · This affected multiple residents
Based on clinical record review and staff interview, it was determined that the facility failed to notify the resident and/or the resident's representative of their appeal rights and Ombudsman informa...
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Jun 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, facility policy review, and staff interview, it was determined that the facility failed to ensure that medications/biologicals were securely stored in one of one medication stora...
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Jul 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, clinical record review and staff interview, it was determined that the facility failed to notify a resid...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected 1 resident
Based on observation, it was determined that the facility failed to properly contain refuse in a sanitary manner.
Findings include:
Observation on July 5, 2023, at 11:10 a.m., revealed that there was...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, review of policy and staff interview, it was determined that the facility failed to maintain sanitary conditions and store food properly in the kitchen. (Main Kitchen)
Findings i...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Safe Environment
(Tag F0584)
Minor procedural issue · This affected most or all residents
Based on observation, it was determined that the facility failed to provide a safe, sanitary, and comfortable environment on three of three nursing units. (Nursing unit 1, 2 and 3)
Findings include:
O...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (93/100). Above average facility, better than most options in Pennsylvania.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- • 28% annual turnover. Excellent stability, 20 points below Pennsylvania's 48% average. Staff who stay learn residents' needs.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Chandler Hall Health Services's CMS Rating?
CMS assigns CHANDLER HALL HEALTH SERVICES an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Chandler Hall Health Services Staffed?
CMS rates CHANDLER HALL HEALTH SERVICES's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 28%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Chandler Hall Health Services?
State health inspectors documented 7 deficiencies at CHANDLER HALL HEALTH SERVICES during 2023 to 2025. These included: 5 with potential for harm and 2 minor or isolated issues.
Who Owns and Operates Chandler Hall Health Services?
CHANDLER HALL HEALTH SERVICES is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 53 certified beds and approximately 45 residents (about 85% occupancy), it is a smaller facility located in NEWTOWN, Pennsylvania.
How Does Chandler Hall Health Services Compare to Other Pennsylvania Nursing Homes?
Compared to the 100 nursing homes in Pennsylvania, CHANDLER HALL HEALTH SERVICES's overall rating (5 stars) is above the state average of 3.0, staff turnover (28%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Chandler Hall Health Services?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Chandler Hall Health Services Safe?
Based on CMS inspection data, CHANDLER HALL HEALTH SERVICES has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Chandler Hall Health Services Stick Around?
Staff at CHANDLER HALL HEALTH SERVICES tend to stick around. With a turnover rate of 28%, the facility is 18 percentage points below the Pennsylvania average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Chandler Hall Health Services Ever Fined?
CHANDLER HALL HEALTH SERVICES has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Chandler Hall Health Services on Any Federal Watch List?
CHANDLER HALL HEALTH SERVICES is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.