Respiratory and Rehabilitation Center of RI

10 Woodland Drive, Coventry, RI 02816 (401) 826-2000
For profit - Corporation 210 Beds GENESIS HEALTHCARE Data: November 2025 8 Immediate Jeopardy citations
Trust Grade
0/100
#68 of 72 in RI
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The Respiratory and Rehabilitation Center of RI has received a Trust Grade of F, indicating significant concerns about the quality of care provided. It ranks #68 out of 72 facilities in Rhode Island, placing it in the bottom half of all nursing homes in the state, and #10 out of 11 in Kent County, meaning there is only one local option that is better. The facility is reportedly improving, with a decrease in reported issues from 25 in 2024 to 18 in 2025; however, it still faces critical deficiencies, including failing to provide necessary respiratory care for residents with tracheostomies and allowing unlicensed staff to administer medications unsupervised. Staffing is a weakness, with a 57% turnover rate that is concerning, although RN coverage is strong, exceeding that of 84% of facilities in the state. Additionally, the facility has incurred fines of $195,141, which is higher than 83% of Rhode Island nursing homes, indicating ongoing compliance problems.

Trust Score
F
0/100
In Rhode Island
#68/72
Bottom 6%
Safety Record
High Risk
Review needed
Inspections
Getting Better
25 → 18 violations
Staff Stability
⚠ Watch
57% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$195,141 in fines. Higher than 66% of Rhode Island facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 66 minutes of Registered Nurse (RN) attention daily — more than 97% of Rhode Island nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
55 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 25 issues
2025: 18 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Rhode Island average (3.0)

Significant quality concerns identified by CMS

Staff Turnover: 57%

11pts above Rhode Island avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $195,141

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: GENESIS HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (57%)

9 points above Rhode Island average of 48%

The Ugly 55 deficiencies on record

8 life-threatening 3 actual harm
Jun 2025 3 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and resident representative and staff interviews, it has been determined that the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and resident representative and staff interviews, it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice, as because the facility failed to monitor a resident for side effects after s/he was administered significant antipsychotic medications in error, nursing failed to inform additional staff on the unit that an error had occurred in order to enable all staff to assist in the monitoring of the resident, the failure to notify a provider of the medication error timely, the failure to inform the resident's family of the error at all, and allowed a resident who required monitoring to leave the facility on a leave of absence (LOA), for 1 of 1 resident reviewed who required emergency medical transport, hospitalization, and ventilation (ventilators are lifesaving machines that can support breathing function in the body when diagnosed with critical health conditions), Resident ID #1. Findings are as follows: Review of a facility reported incident submitted to the Rhode Island Department of Health (RIDOH) on 6/19/2025 revealed that Resident ID #1 went home on a leave of absence (LOA) on 6/15/2025 and the facility was notified that the resident was sent emergently to an acute care hospital by the family. Furthermore, the report indicates that it was discovered that the resident had received 200 mg [milligrams] of Clozapine [Clozaril- a medication prescribed to treat major psychiatric diagnoses like schizophrenia] in error. Additional review of this facility reported incident revealed a note from the RIDOH triage nurse, that a phone call was placed to the facility upon receipt of this incident for clarification purposes where the administrator revealed that the resident had received this medication by a nurse in the facility and not from any family member during his/her LOA on 6/15/2025. Record review of a facility policy revised on 7/1/2024 titled, Medication Errors states in part, .Appropriate interventions will be implemented. Patients [residents] involved in a medication error will be evaluated for adverse effects and their provider and responsible party will be notified . Record review revealed Resident ID #1 was admitted to the facility in April of 2025 with diagnoses including, but not limited to, type 2 diabetes mellitus, dementia, bradycardia (low heart rate), nonrheumatic aortic valve stenosis (heart condition that makes it harder for blood to flow out of the heart to the rest of the body). Record review of a Quarterly Minimum Data Set assessment dated [DATE], revealed the resident is .rarely/never understood . Additionally, the assessment revealed that the resident has short and long-term memory problems. Further review revealed his/her cognitive skills for daily decision making is severely impaired. 1. Record review of an undated written statement authored by Registered Nurse, Staff A, revealed that on the morning of 6/15/2025 she administered another resident's (Resident ID #2) medications to Resident ID #1 at approximately 8:30 AM. Additionally, the statement stated that .I believe it was 200 mg of Clozapine, Calcium carbonate and a multivitamin. I was unable to identify the resident appropriately and when I had my initial encounter the resident must have misunderstood when I said [Resident ID #2's name] and thought I said [his/her name]. [Resident ID #1] ingested the medications and at that time an employee familiar with the residents identified the error .the resident remained in the dining area to ensure appropriate monitoring, vital signs were checked, and a note was documented in the system . During a surveyor interview with Licensed Practical Nurse (LPN) Staff B, on 6/23/2025 at 11:42 AM, she indicated that she was one of the two nurses assigned to work the unit on 6/15/2025 along with Staff A. Staff B, was the nurse that was assigned to care for Resident ID #1. Staff A was assigned to care for Resident ID #2. She observed Staff A standing over Resident ID #1 as if she was administering medications to the resident. Staff B then questioned Staff A about what was administered to the resident and Staff A responded that all the medications that were highlighted red on the screen (medications that are highlighted as red, indicate they are late for their scheduled administration time) were administered. Record review of Resident ID #2s June 2025 Medication Administration Record (MAR) revealed that Staff A documented the following medications as being administered at 9:47 AM on 6/15/2025: - Clozaril - 200 mg - Geodon (antipsychotic medication) 80 mg This indicates that Resident ID #1 was administered two significant antipsychotic medications in error. A surveyor telephone interview with Staff A was attempted on 6/23/2025 at 10:33 AM and 6/25/2025 at 10:57 AM, however, she did not answer and has not returned the surveyor's calls. 2. During a surveyor observation and interview on 6/23/2025 at approximately 11:00 AM, with the resident's spouse and one of their children, in the presence of Resident ID #1, revealed Resident ID #1 was wearing a name band on his/her left wrist. The resident's child stated the name band is always in place and was present on 6/15/2025 when s/he visited the resident in the hospital. The spouse indicated s/he arrived at the facility at approximately 10:00 AM on 6/15/2025. When the spouse arrived at the facility the resident was asleep in his/her wheelchair in the dayroom. Additionally, the spouse revealed that s/he brought the resident to his/her room to watch church on television then signed him/her out at 11:00 AM to go to their child's home, who lives close to the facility. Furthermore, s/he revealed that when they arrived at their child's home the resident immediately became unresponsive and 911 was called. Lastly, the resident's spouse revealed that although s/he had been in the facility visiting with the resident for approximately an hour prior to taking him/her out on a LOA, none of the facility's staff had informed him/her that the resident had received the incorrect medications that morning and indicated if s/he was told then s/he would have never taken the resident out of the facility. This interview indicates that the resident's spouse was not informed of the resident's medication error prior, while s/he remained in the facility with the resident for approximately one hour while s/he was in the facility visiting, prior to him/her taking the resident out for a LOA. During the surveyor interview with Staff B, on 6/23/2025 at 11:42 AM, she indicated that she did see the resident's spouse in the facility visiting the resident after the medication errors had been made. Additionally, she revealed that she did not inform him/her of the medication errors because she was waiting to speak with a provider first. Furthermore, she revealed that she did not call the resident's provider to inform them of the medication error that had occurred until after the resident's family presented to the facility to obtain documentation from the facility for the Emergency Medical Services (EMS) transport. 3. During the surveyor interview with Staff B, on 6/23/2025 at 11:42 AM, she indicated that she left the unit at some point to respond to an emergency after Resident ID #1 was administered medications in error. She further revealed that she did not obtain the resident's vitals, indicated that Staff A told her she did. Record review of a Summary for Providers progress note created on 6/15/2025 at 1:49 PM, authored by Weekend Supervisor, LPN Staff C, revealed vital signs that were documented in the progress note were taken in May of 2025 and not taken in real time. During a surveyor telephone interview on 6/25/2025 at 2:30 PM, with Staff C, she revealed that she was the weekend supervisor on 6/15/2025 during the hours of 7:00 AM - 7:00 PM. Additionally, she indicated that she was notified that Staff A had administered medications in error to Resident ID #1 during the morning medication pass, after the resident was already out of the facility on a LOA with his/her family and enroute to the hospital. She further indicated that she documented the above-mentioned Summary for Providers note and acknowledged that the vital signs were from May of 2025. Staff C further stated the vital signs auto populate from the electronic medical record and indicated that she did not assess Resident ID #1 because s/he was already out of the facility at the time the progress note was created by her. 4. Additional record review revealed the on-call Nurse Practitioner's (NP) progress note dated 6/15/2025 at 8:02 PM, which states in part, .Per nursing, patient inadvertently received 200mg clozaril and 1 Tums [calcium carbonate] at 10am that was meant for another patient. According to nursing, the [spouse] then 'took [the patient] out of facility and brought [him/her] home.' Nursing was notified by patient's [spouse] that [s/he] had called EMS [Emergency Medical Services] while at home due patient's 'increased lethargy' and [s/he] was transferred to the hospital for further evaluation. Nursing states that the [spouse] took patient from the facility without notifying any staff or signing patient out .Call back on-call if/when patient returns to facility . This indicates that the on-call NP was not informed that the resident received the medications in error until approximately 9 hours after the incident occurred and the resident had already been emergently transported to the hospital via EMS. Additionally this note indicates that she was not informed that the resident also received Geodon 80 mg in error. 5. During the surveyor interview with Staff B, on 6/23/2025 at 11:42 AM, she revealed that the facility was unaware that the resident left the facility until the family returned to the facility to request paperwork for the EMS transport. During a surveyor interview on 6/23/2025 at 11:15 AM, with RN Staff D she indicated that the LOA Book, which contains sign out sheets for residents leaving the facility for LOA, is kept at the nurse's station. During a surveyor interview on 6/24/2025 at 1:26 PM, with Nursing Assistant (NA) Staff E, she indicated that she was one of the NAs assigned to work on Resident ID #1's unit on 6/15/2025 during the 7:00 AM - 3:00 PM shift. Additionally, she revealed that she was not informed by the nurses that the resident had received medications in error or that s/he should remain in the facility for monitoring. This indicates that neither Staff A or Staff B, attempted to assess the resident because if they had, they would have been aware of his/her absence prior to the resident's family presenting to the facility for paperwork to provide to EMS, or that either of them informed the other employees working on the unit of the medication errors so that they could have assisted in the monitoring of Resident ID #1 for any adverse effects s/he may have experienced as result of the medications s/he had received in error. Additionally, during the surveyor interview on 6/24/2025 at 1:26 PM, with Staff E, she indicated that she was one of the NAs assigned to work the unit on 6/15/2025 during the 7:00 AM - 3:00 PM shift. Additionally, she indicated that she had provided the resident's spouse with the LOA Book to sign Resident ID #1 out of the facility. Record review of the document titled, LEAVE OF ABSENCE FORM, in the LOA Book revealed that the resident was signed out by his/her spouse on 6/15/2025 at 11:00 AM. This indicates that from the time the resident received the medications in error, until s/he left the faciity on an LOA at approximately 11:00 AM (for more than 2 hours), Staff B, the nurse assigned to care for Resident ID #1, failed to monitor Resident ID #1 for any adverse effects from the medications that were not prescribed to him/her. Furthermore, Per Staff E's interview, the staff working on the unit were not made aware of the error, so they were unaware that the resident required enhanced monitoring for adverse effects of the medications. Additionally, this would also indicate that although the resident's spouse followed protocol and requested the LOA book from a staff member and signed out the resident as required, Staff B did not review the LOA book, indicating she was not actively trying to locate the whereabouts of her resident that experienced a significant medication error for monitoring. During a surveyor interview with the Medical Director on 6/23/2025 at 2:03 PM, he indicated that the resident should not have been allowed to leave the facility on LOA but should have remained in the facility for monitoring. Further record review failed to reveal evidence that any interventions were implemented after the resident was administered the medications intended for a different resident. Additionally, the record failed to reveal evidence that Resident ID #1 was monitored in real time for adverse effects in the hours immediately following the time the medication errors were made as s/he was permitted to leave the facility on an LOA with his/her spouse who was unaware that an error had occurred. Lastly, the record failed to reveal evidence that the provider was informed of the medication errors prior to the resident leaving the facility with his/her spouse, becoming unresponsive and being transferred to the hospital. During a surveyor interview with the Director of Nursing Services in the presence of the Administrator on 6/23/2025 at 1:35 PM, he acknowledged that Staff A failed to properly identify Resident ID #1 although s/he was wearing a name band. Additionally, he revealed that he would have expected Staff A to properly identify Resident ID #1 by his/her name band and administer the correct medications to the correct resident. Lastly, he revealed that he was unaware that the resident was administered Geodon in addition to the other medications, until it was brought to his attention by the surveyor. Lastly, he acknowledged that Staff A did document that she administered the Geodon to the resident at the same time as the other medications. Although Staff A's statement indicated that the resident remained in the dining area to ensure appropriate monitoring, the vital signs and note she documented in the resident's record were not entered until the day following the incident. Additionally, per the surveyor interview with the resident's spouse, the resident was found sleeping and unattended in the day room. The spouse remained in the facility for approximately one hour and s/he did not observe staff assessing the resident. The resident was signed out and then left the faciity on an LOA with his/her spouse, who had not been informed of the medication error that had been made hours prior, even though, per Staff B's interview, the facility was aware s/he was there. Moreover, per Staff E's interview, she had not been informed that an error had occurred and was unaware that the resident required any enhanced monitoring for adverse effects and provided the resident's spouse with the LOA book. Furthermore, Staff B revealed during her interview that she was unaware that the resident had left the faciity on an LOA. Lastly, record review revealed that the vital signs that were documented regarding this incident by RN, Staff A, were not entered into the record until 6/16/2025, the day after the incident occurred and while the resident was in the hospital and the vital signs that were entered on the Summary for Providers progress note were from May of 2025. As a result of this survey, it has been determined that Resident ID #1 was at risk for serious harm, injury, impairment or death due to Staff A's failure to administer medications according to the facility's policy, when she prepared and administered the medications. Resident ID #1 was administered medications intended for Resident ID #2 which resulted in Resident ID #1 exhibiting adverse effects caused by Clozaril and Geodon, which resulted in Resident ID #1 to be transferred and admitted to a hospital, where s/he required ventilation and treatment for toxic metabolic encephalopathy (a condition that disrupts normal brain function). Cross reference F580 and F760
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0760 (Tag F0760)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and resident representative and staff interview, it has been determined that the f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and resident representative and staff interview, it has been determined that the facility failed to ensure that residents are free from significant medication errors for 1 of 1 resident reviewed who was administered psychiatric medications that were prescribed for another resident, who required emergency medical transport, hospitalization, and ventilation. Medical ventilators are lifesaving machines that can support breathing function in the body when diagnosed with critical health conditions. These intervention were necessary as a result of medication errors involving Resident ID #1. Findings are as follows: Review of a facility reported incident submitted to the Rhode Island Department of Health (RIDOH) on 6/19/2025 revealed that Resident ID #1 went home on a leave of absence (LOA) on 6/15/2025 and the facility was notified that the resident was sent emergently to an acute care hospital by the family. Furthermore, the report indicates that it was discovered that the resident had received 200 mg [milligrams] of Clozapine [Clozaril- a medication prescribed to treat major psychiatric diagnoses like schizophrenia] in error. Additional review of this facility reported incident revealed a note from the RIDOH triage nurse, that a phone call was placed to the facility upon receipt of this incident for clarification purposes where the administrator clarified that the resident had received this medication by a nurse in the facility and not from any family member during his/her LOA on 6/15/2025. Record review of the facility policy revised on 1/1/2022 titled, General Dose Preparation and Medication Administration, states the following in part, .Prior to administration of medication, Facility staff should take all measures required by Facility policy and including, but not limited to the following .Verify each time a medication is administered that it is the correct medication, at the correct dose .for the correct resident .Identify the resident per Facility policy . Record review of the Food and Drug Administration's prescribing information for Clozaril states in part, .ORTHOSTATIC HYPOTENSION [a sudden drop in blood pressure when a person stands or changes position], WITH OR WITHOUT SYNCOPE [fainting], CAN OCCUR WITH CLOZAPINE TREATMENT .COLLAPSE CAN BE PROFOUND AND BE ACCOMPANIED BY RESPIRATORY AND/OR CARDIAC ARREST. ORTHOSTATIC HYPOTENSION IS MORE LIKELY TO OCCUR DURING INITIAL TITRATION IN ASSOCIATION WITH RAPID DOSE ESCALATION. IN PATIENTS WHO HAVE HAD EVEN A BRIEF INTERVAL OFF CLOZAPINE, i.e., 2 OR MORE DAYS SINCE THE LAST DOSE, TREATMENT SHOULD BE STARTED WITH 12.5 mg ONCE OR TWICE DAILY .ELDERLY PATIENTS WITH DEMENTIA-RELATED PSYCHOSIS TREATED WITH ANTIPSYCHOTIC DRUGS ARE AT AN INCREASED RISK OF DEATH . Record review of the manufacturer's prescribing information for Geodon states the following in part, .GEODON is not approved for the treatment of patients with dementia-related psychosis. Elderly patients with a diagnosis of psychosis related to dementia treated with antipsychotics are at an increased risk for death .one potential side effect is that it may change the way the electrical current in your heart works .Your risk of dangerous changes in heart rhythm can be increased if you are taking certain other medicines and if you already have certain abnormal heart conditions . Record review revealed Resident ID #1 was admitted to the facility in April of 2025 with diagnoses including, but not limited to, type 2 diabetes mellitus, dementia, bradycardia (low heart rate), nonrheumatic aortic valve stenosis (heart condition that makes it harder for blood to flow out of the heart to the rest of the body). Record review of a Minimum Data Set assessment dated [DATE], revealed the resident is rarely/never understood. Additionally, the assessment revealed that the resident has short and long-term memory problems. Further review reveals his/her cognitive skills for daily decision making is severely impaired. Record review of an undated written statement authored by Registered Nurse, Staff A, revealed that on the morning of 6/15/2025 she administered another resident's (Resident ID #2) medications to Resident ID #1 at approximately 8:30 AM. Additionally, the statement stated that I believe it was 200 mg of Clozapine, Calcium carbonate and a multivitamin. I was unable to identify the resident appropriately and when I had my initial encounter the resent must have misunderstood when I said [Resident ID #2's name] and thought I said [his/her name]. [Resident ID #1] ingested the medications and at that time an employee familiar with the residents identified the error . A surveyor telephone interview with Staff A was attempted on 6/23/2025 at 10:33 AM and 6/25/2025 at 10:57 AM, however, she did not answer and has not returned the surveyor's calls. During a surveyor interview with Licensed Practical Nurse (LPN), Staff B, on 6/23/2025 at 11:42 AM, she indicated that on the morning of 6/15/2025 she was the nurse assigned to care for Resident ID #1. Additionally, Staff B indicated that she observed Staff A standing over Resident ID #1 with a medication cup in her hand as if she had just administered medications to the resident. She then questioned herself as to why, because Resident ID #1 was assigned to her and she had already administered the resident's morning medications to him/her. Additionally, she revealed that she approached Staff A and questioned if and/or what medications she had administered to Resident ID #1 and Staff A responded that all of the medications that were highlighted red on the screen (medications that are highlighted as red, indicate they are late for their scheduled administration time) were administered. Record review of Resident ID #2's June 2025 Medication Administration Record (MAR) revealed that Staff A documented the following medications in part as being administered at on 6/15/2025 9:47 AM: - Clozaril 200 mg - Geodon (an antipsychotic medication) 80 mg This indicates that Geodon, another significant antipsychotic medication, which has significant side effects, was also administered to Resident ID #1 in error. Record review of Resident ID #1's June 2025 MAR revealed s/he received the following medications on the morning of 6/15/2025: - Citalopram (an antidepressant) 40 mg - Norvasc (a medication prescribed to treat high blood pressure) 2.5 mg - Lisinopril (a medication prescribed to treat high blood pressure) 20 mg - Gabapentin (a medication prescribed to treat nerve pain; it works by reducing the excitability of nerve cells in the brain) Additional record review for Resident ID #1 failed to reveal evidence of a physician's order for Clozaril 200 mg or Geodon 80 mg. During a surveyor observation and interview on 6/23/2025 at approximately 11:00 AM, with the resident's spouse and one of their children, in the presence of Resident ID #1, revealed Resident ID #1 was wearing a name band on his/her left wrist. The resident's child stated the name band has been on him/her and was present on the resident on 6/15/2025 when s/he visited him/her in the hospital. The spouse indicated s/he arrived at the facility at approximately 10:00 AM on 6/15/2025. When the spouse arrived at the facility s/he found the resident asleep in his/her wheelchair in the dayroom. Additionally, the spouse revealed that s/he brought the resident to his/her room and watched church services on the television, s/he then signed the resident out for an LOA at 11:00 AM to go to their child's home, who lives nearby the facility. Furthermore, s/he revealed that when they arrived at their child's home the resident immediately became unresponsive and s/he called 911. Lastly, the resident's spouse revealed that although s/he had been in the facility visiting with the resident for approximately an hour prior to taking him/her out on an LOA, none of the facility's staff had informed him/her that the resident had received the incorrect medications that morning. S/he indicated that if s/he knew the resident received someone else's medications, s/he would have never have taken the resident out of the facility. Record review of the Emergency Medical Services (EMS) Patient Care Report document dated 6/15/2025 at 11:17 AM, revealed that upon arrival the resident was found sitting in a wheelchair, slumped over, breathing, but responsive to painful stimulation only. The report further indicates that the resident's family reported that s/he was sleepy and not him/herself earlier that day while at the nursing home. S/he was placed in the ambulance and noted his/her assessment and vital signs as a shallow respiratory rate (type of breathing that that can make it harder to get enough oxygen into your lungs) at 14 breaths per minute (BPM, normal range for a healthy adult is 12 - 20). The note also revealed that the resident was placed on oxygen at 15 liters per minute via a non-rebreather mask (a medical device usually used in emergencies where someone needs a lot of oxygen quickly). Furthermore, the document revealed that the resident was transported to the hospital and reassessed every five minutes. While enroute his/her respiratory rate fell below 8 BPM, and his/her blood pressure decreased requiring intravenous fluids and ventilation (a machine or device used medically to support or replace the breathing of a person who is ill or injured). In addition, the resident's family member accompanied him/her in the ambulance and received notification from the nursing home via telephone that the resident was administered the wrong medication earlier in the day. Lastly, the document revealed the following vital signs: - 6/15/2025 11:30 AM, blood pressure 104/59 (normal is 120/80) and respirations shallow at 6 BPM - 6/15/2025 11:47 AM, blood pressure 82/26 and respirations 12 while mechanically assisted Record review of the hospital documentation revealed that the resident was reportedly in his/her usual state of health until at approximately 9:00 AM or 10:00 AM on 6/15/2025 s/he was erroneously given a dose of clozapine 200 mg at his/her nursing home which was intended for another resident.Patient [resident] subsequently became acutely encephalopathic (abnormal brain function). Poison control contacted .Patient was admitted after accidentally [s/he] received an overdose 200 mg of clozapine. Additionally, the documents revealed that s/he was admitted and treated for accidental overdose of clozapine, toxic metabolic encephalopathy (a temporary brain problem caused by a harmful substance like drugs or medications). Further review failed to reveal evidence that the facility informed the hospital that the resident also received Geodon 80 mg, that was intended for a different resident. During a surveyor interview with the Medical Director on 6/23/2025 at 2:03 PM, he indicated that the resident should not have been allowed to leave the facility on LOA and should have remained in the facility to be monitored. During a surveyor interview with the Director of Nursing Services in the presence of the Administrator on 6/23/2025 at 1:35 PM, he acknowledged that Staff A failed to properly identify Resident ID #1 although s/he was wearing a name band, which resulted in the significant mediation errors. Additionally, he acknowledged that he would have expected Staff A to properly identify Resident ID #1 and administer the correct medications to the correct resident. Lastly, he revealed that he was unaware that the resident was administered Geodon erroneously as well and acknowledged that Staff A documented the Geodon as administered at the same time as the clozapine was administered, until it was brought to his attention by the surveyor. As a result of this survey, it has been determined that Resident ID #1 was at risk for serious harm, injury, impairment or death due to Staff A's failure to administer medications according to the facility's policy, when she prepared and administered the medications. Resident ID #1 was administered medications intended for Resident ID #2 which resulted in Resident ID #1 exhibited adverse effects caused by Clozaril and Geodon, which resulted in Resident ID #1 to be transferred and admitted to a hospital, where s/he required ventilation and treatment for toxic metabolic encephalopathy. Cross reference F580 and F684
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Notification of Changes (Tag F0580)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident representative and staff interviews, it has been determined that the facility failed to immedia...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident representative and staff interviews, it has been determined that the facility failed to immediately consult with the resident's physician and inform the resident's representative when there was a need to commence a new form of treatment to deal with a problem for 1 of 1 resident reviewed who was administered medications in error, Resident ID #1. Findings are as follows: Review of a facility reported incident submitted to the Rhode Island Department of Health (RIDOH) on 6/19/2025 revealed that Resident ID #1 went home on a leave of absence (LOA) on 6/15/2025 and the facility was notified that the resident was sent emergently to an acute care hospital by the family. Furthermore, the report indicates that it was discovered that the resident had received 200 mg [milligrams] of Clozapine [Clozaril- a medication prescribed to treat major psychiatric diagnoses like schizophrenia] in error. Additional review of this facility reported incident revealed a note from the RIDOH triage nurse, that a phone call was placed to the facility upon receipt of this incident for clarification purposes where the administrator revealed that the resident had received this medication by a nurse in the facility and not from any family member during his/her LOA on 6/15/2025. Record review revealed the resident was admitted to the facility in April of 2025 with diagnoses including, but not limited to, type 2 diabetes mellitus, dementia, bradycardia (low heart rate), nonrheumatic aortic valve stenosis (heart condition that makes it harder for blood to flow out of the heart to the rest of the body). Record review of a Quarterly Minimum Data Set assessment dated [DATE], revealed the resident is .rarely/never understood . Additionally, the assessment revealed that the resident has short and long-term memory problems. Further review revealed his/her cognitive skills for daily decision making is severely impaired. Record review of an undated written statement authored by Registered Nurse (RN), Staff A, revealed that on the morning of 6/15/2025 she administered another resident's (Resident ID #2) antipsychotic medications to Resident ID #1 at approximately 8:30 AM. Additionally, the statement revealed that a staff member familiar with the residents identified the medication errors. During a surveyor interview with Licensed Practical Nurse, Staff B, on 6/23/2025 at 11:42 AM, she revealed that she and Staff A were the two nurses assigned to work on Resident ID #1's unit on 6/15/2025. Additionally, Staff B revealed that she was the nurse that was assigned to care for Resident ID #1 on that date. She revealed that she observed Staff A standing over Resident ID #1 as if she was administering medications to him/her. Staff B then questioned Staff A about what was administered to the resident and Staff A replied she administered all the medications that were highlighted red on the screen (medications that are highlighted as red, indicate they are late for their scheduled administration time) were administered. Furthermore, she revealed that Staff A had administered another resident's medications, Resident ID #2, to Resident ID #1. Record review of Resident ID #2s June 2025 Medication Administration Record revealed that Staff A documented the following medications as being administered at 9:47 AM on 6/15/2025: - Clozaril - 200 mg - Geodon (antipsychotic medication) 80 mg This indicates that Resident ID #1 was administered two significant antipsychotic medications in error. A surveyor telephone interview with Staff A was attempted on 6/23/2025 at 10:33 AM and 6/25/2025 at 10:57 AM, however, she did not answer and has not returned the surveyor's calls. Additionally, during the surveyor interview with Staff B, on 6/23/2025 at 11:42 AM she revealed that she saw Resident ID #1's spouse in the facility visiting with him/her after the medication errors had been made. Additionally, she revealed that she did not inform the spouse of the medication errors because she was waiting to speak with a provider first. During a surveyor interview on 6/23/2025 at approximately 11:00 AM, with the resident's spouse and one of their children, in the presence of Resident ID #1, The spouse indicated that s/he arrived at the facility at approximately 10:00 AM on 6/15/2025 and took the resident out of the facility on a LOA at 11:00 AM to go to their child's home, who lives nearby the facility. Furthermore, s/he revealed that when they arrived at their child's home the resident immediately became unresponsive, and s/he called 911. Lastly, the resident's spouse revealed that although s/he had been in the facility visiting with the resident for approximately an hour prior to taking him/her out on an LOA, none of the facility's staff had informed him/her that the resident had received the incorrect medications that morning. S/he indicated that if s/he knew the resident received someone else's medications, s/he would have never have taken the resident out of the facility. Lastly, they revealed they were not made aware of the medication error until they presented back to the facility to acquire a copy of the resident's advance directive to provide to Emergency Medical Services (EMS). Furthermore, during the surveyor interview with Staff B, on 6/23/2025 at 11:42 AM she revealed that she did not call the resident's provider to inform them of the medication error that had occurred until after the resident's family presented to the facility to obtain documentation from the facility for EMS transport to the hospital. The surveyor interview with Staff B, on 6/23/2025 at 11:42 indicates that the facility failed to immediately consult with the resident's physician and inform the resident's representative when there was a need to commence a new form of treatment to deal with the medication error. During a surveyor interview with the Director of Nursing Services in the presence of the Administrator on 6/23/2025 at 1:35 PM, they were unable to provide evidence that the facility immediately consulted with the resident's physician and informed the resident's representative when there was a need to commence a new form of treatment to deal with a problem for Resident ID #1. Additional record review revealed the resident required emergency medical transport, hospitalization, and ventilation assistance (ventilators are lifesaving machines that can support breathing function in the body when diagnosed with critical health conditions) because s/he received medications that were not prescribed for him/her. Cross reference F684 and F760
Apr 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure a resident with pressure ulcers (localized damage to the skin and/or underlying soft tissue, usual...

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Based on record review and staff interview, it has been determined that the facility failed to ensure a resident with pressure ulcers (localized damage to the skin and/or underlying soft tissue, usually over a bony prominence) receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing for 1 of 3 residents reviewed, Resident ID #1. Findings are as follows: Review of a community reported complaint submitted to the Rhode Island Department of Health on 4/14/2025 alleged neglect and that a resident had developed two additional bed sores while residing in the facility. 1. Review of a facility policy titled, Skin Integrity and Wound Management dated 10/15/2024, states in part, .The licensed nurse will .Complete wound evaluation upon admission/readmission .weekly .Implement special wound care treatment as ordered . Record review revealed the resident was admitted to the facility in December of 2024 with diagnoses including, but not limited to, sepsis (a life-threatening condition that occurs when the body's immune system has an extreme response to an infection), pressure ulcers, and Methicillin Susceptible Staphylococcus Infection (a type of bacterial infection). Record review of an admission Minimum Data Set (MDS) Assessment Section M Skin Condition, dated 12/23/2024, revealed the resident was admitted with a Stage 4 pressure ulcer (the most severe type of pressure ulcer characterized by full-thickness tissue loss with exposed bone, tendon, or muscle) and an unstageable pressure ulcer (where the depth of the wound is obscured, and the wound base is not visible). Record review of a care plan dated 12/19/2024 revealed the resident has a Stage 4 pressure ulcer to his/her sacrum (the large triangular bone located at the base of the spine) and unstageable pressure ulcers to his/her right and left ischium (a paired bone that forms the lower and back part of the hip bone). Staff interventions include providing wound treatments as ordered and weekly wound assessments to include measurements and a description of the wound status. Record review revealed a physician's order to apply a negative pressure wound therapy (a medical device known as a wound vac that uses suction to help wounds heal faster by removing fluids and bacteria from the wound, while also creating a protective environment that promotes cell growth and tissue regeneration) to the sacrum wound every 72 hours with a start date of 12/21/2024. Further record review of the physician's order revealed the negative pressure wound therapy order was discontinued on 1/2/2025. Record review of a nursing progress note dated 12/19/2024 at 12:42 AM revealed the negative pressure wound therapy was applied to the resident by the wound nurse. Record review of the Treatment Administrator Record (TAR) for December 2024 failed to reveal evidence that the negative pressure wound therapy was applied to the resident every 72 hours as ordered on 12/21/2024 and on 12/24/2024. 2. Record review of an admission document titled Skin Check, dated 12/18/2024, revealed pressure ulcers to the sacrum and bilateral ischium. Record review failed to reveal evidence a complete wound evaluation that included staging, size, exudate (fluid), if pain was present, a description of the wound bed, and a description of the wound edges and surrounding tissue of the left ischial pressure ulcer was completed upon his/her admission, after it was identified on the admission skin check, per the facility's policy. Record review revealed the first complete wound evaluation for the left ischium was documented on 1/2/2025, which was two weeks after his/her admission assessmen. The record failed to reveal a wound evaluation was completed on admission and weekly per the facility's policy. Additional record review failed to reveal evidence that a weekly wound evaluation was completed during the week of 12/22/24 through 12/28/2024, as indicated in the resident's care plan and per the facility's policy. During a surveyor interview on 4/15/2025 at 1:47 PM with the Director of Nursing Services (DNS), he indicated that a complete wound evaluation which includes wound measurements and a full description of the wounds should be completed by the staff upon admission and weekly thereafter. The DNS indicated that he would have expected the staff to conduct a complete wound evaluation to include descriptions and measurements of all pressure ulcers upon admission and weekly. Additionally, he could not provide evidence the wound assessments were completed for the left ischium on 12/18/2024 and for all pressure ulcers for the week of 12/22/2024 through 12/28/2024. Furthermore, the DNS was unable to provide evidence that the negative pressure wound therapy was applied to the resident's sacral wound on 12/21/2024 and 12/24/2024, as ordered.
Mar 2025 14 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0552 (Tag F0552)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to inform the resident's appointed r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to inform the resident's appointed representative, in advance, of the care to be furnished by the physician or other provider, of the risks and benefits of proposed care or treatment alternatives relative to the ordering of, and administration of, an antipsychotic medication for 1 of 2 residents reviewed for the use of Rexulti (an atypical antipsychotic medication), Resident ID #101. Findings are as follows: Review of a community reported complaint submitted to the Rhode Island Department of Health on 3/17/2025 alleges that the resident was started on Rexulti in January of 2025 and the resident was unable to provide consent. Additionally, a family member was never contacted about the addition of Rexulti nor advised of any risks or adverse reactions related to its use. Review of the facility policy titled, .Informed Consent last reviewed 2/1/2023 states in part, .Informed consent will be obtained from the patient or resident representative for all medical .high risk treatments .Evidence that informed consent has been obtained will be documented in the medical record .to ensure that the patient and/or representative has been apprised of the risks, benefits, and the alternatives related to .any high risk treatment . Review of the manufacturer's insert for Rexulti revised in July of 2015, revealed the following warning and precautions with Rexulti use for elderly individuals with dementia related psychosis: - Increased risk of death - Increased risk of stroke Record review revealed the resident was readmitted to the facility in November of 2024 with a diagnosis including, but not limited to, dementia with psychotic disturbance. Review of a Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status score of 3 out of 15, indicating severe cognitive impairment. Review of a document titled, RESIDENT REPRESENTATIVE DESIGNATION dated 10/14/2024 revealed that the resident appointed a family member to act on behalf of him/her in order to support his/her decision-making, which was signed by the resident, the resident's appointed family member, and a facility representative. Review of a progress note dated 1/15/2025, authored by the Physician Assistant, revealed that the resident has dementia and continues to have intermittent behaviors and baseline confusion. Additionally, an order for Rexulti 0.5 milligrams (mg) for 7 days was placed and was to be reevaluated for a continuance or increase in the medication. Further, it failed to reveal evidence that resident's representative was informed regarding the addition of Rexulti or the risks, benefits, and alternatives to the medication. Review of the January 2025 Medication Administration Record (MAR) revealed that the resident received Rexulti 0.5 mg daily from 1/16/2025 through 1/21/2025. Review of a progress note dated 1/21/2025 authored by the Physician Assistant, revealed that the resident was seen at the request of the nursing staff due to the continuance of behaviors. Additionally, his/her Rexulti 0.5 mg dose was discontinued, and s/he was to start Rexulti 1 mg daily. Further, it failed to reveal evidence that the resident's representative was informed regarding the dosage change to his/her Rexulti or the risks, benefits, and alternatives to the medication. Additional review of the January 2025 MAR revealed that the resident received Rexulti 1 mg daily from 1/22/2025 through 1/28/2025. Review of a progress note dated 1/29/2025 authored by the Physician Assistant, revealed that the resident was seen at the request of the nursing staff and for the reevaluation of his/her Rexulti use. Additionally, his/her Rexulti 1 mg dose was discontinued, and s/he was to start Rexulti 2 mg daily. Further, it failed to reveal evidence that resident's representative was informed regarding the dosage change to his/her Rexulti or the risks, benefits, and alternatives to the medication. Review of the January and February 2025 MAR revealed that the resident received Rexulti 2 mg daily on 1/30/2025 and 1/31/2025, and 2/1/2025 through 2/21/2025. Record review failed to reveal evidence that the resident's representative was informed, in advance, of the addition of Rexulti to the resident's medication regimen or subsequent dosage changes, or informed of the risks and benefits of Rexulti or treatment alternatives. During a surveyor interview on 3/21/2025 at 12:53 PM with the Director of Nursing Services, he revealed that he would have expected the nurse to discuss the addition of Rexulti to the resident's treatment plan or any changes made to the treatment plan with the resident's representative and document it in a progress note.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to keep a resident free from neglect for 1 of 1 resident reviewed for activities of daily living (ADLs), Resident ID #452. Findings are as follows: Review of a facility policy titled, Abuse Prohibition last reviewed on 2/23/2021 states, in part, .Neglect is defined as the failure of the Center, its employees, or service providers to provide goods and services to a patient that are necessary to avoid physical harm, pain, mental anguish, or emotional distress . Review of a facility policy titled, .Activities of Daily Living (ADLs) last revised 5/1/2023 states in part, .Activities of daily living (ADLs) include: Hygiene - bathing, dressing, grooming, and oral care; Mobility - transfer and ambulation, including walking; Elimination - toileting .A patient who is unable to carry out ADLs will receive the necessary level of ADL assistance to maintain good nutrition, grooming, and personal and oral hygiene .Documentation of ADL care is recorded in the medical record and is reflective of the care provided by the nursing staff .ADL care will be documented in real time, as close to the time that care was provided .ADL care is documented every shift by the nursing assistant . Record review revealed Resident ID #452 was admitted to the facility on [DATE] with diagnoses including, but not limited to, anxiety, recurrent depressive disorders, and urinary tract infection. Review of a document completed on 3/13/2025, the resident's day of admission, revealed that s/he is Alert oriented x 3 indicating that s/he is alert and orientated to person, place, and time. Review of an occupational therapy document dated 3/14/2025 revealed that s/he requires moderate assistance for grooming and max assistance to bathe/dress his/her upper body. Additionally, s/he requires total dependence to bathe/dress his/her lower body, toileting, and transfers. Review of his/her care plan revealed a focus area dated 3/14/2025 indicating that the resident is at risk for decreased ability to perform ADLs including, but not limited to, grooming, personal hygiene, dressing, and toileting. a. Record review revealed that the resident was being treated with anti-fungal powder to his/her peri area twice daily and as needed. The order was changed to three times daily on 3/17/2025. Further, it revealed that s/he is incontinent of urine. During a continuous surveyor observation and simultaneous interview on 3/18/2025 at approximately 11:20 AM, with the resident, s/he was observed in his/her room seated in a wheelchair adjacent to his/her bed and was wearing a hospital gown. S/he revealed that the staff take a long time to respond to the call light and that the nursing assistants do not provide ADL care for him/her, only the therapists do. S/he further revealed that a nursing assistant (NA) had come into his/her room earlier only to make the bed, but s/he had not been provided assistance with washing or dressing. At the surveyor's request, s/he triggered the call light response system at 11:22 AM. Approximately 2 minutes later, an unidentified staff member answered the call light via the telecom system. The resident informed this staff member that s/he needed his/her brief changed. The staff member indicated that they would inform therapy so s/he could be transferred back to bed then s/he could be changed. At 11:55 AM, approximately 30 minutes later, the resident indicated to the surveyor that s/he needed to be changed as s/he could not wait any longer because s/he was being treated for a rash in his/her peri area and was uncomfortable, and again, triggered the call light at the surveyor's request. At 11:56 AM, a respiratory therapist entered his/her room and indicated to the resident that she would inform the resident's NA that s/he needed to be changed. At 11:58 AM, 2 NAs, Staff A and Staff B, entered his/her room and indicated to the resident, with the surveyor present, that they could not change him/her until therapy transferred him/her back to bed first. During a surveyor interview immediately following the above observation with Staff A and Staff B, they revealed that they are not able to transfer the resident because s/he is still being evaluated by therapy. They further revealed that neither of them had answered the resident's call light via the telecom system at 11:22 AM and indicated that NAs do not respond to the call light telecom system, are unable to shut off the call light via the telecom system, and staff must physically turn off the call light in the resident's room. Additionally, Staff B informed the surveyor that s/he had physically responded to the resident's call light only a few minutes earlier, however the surveyor had continuously observed the resident and did not observe Staff B to have physically responded to his/her call light minutes earlier as Staff B indicated. During a subsequent surveyor observation on 3/18/2025 at 12:03 PM, Physical Therapist, Staff C, was observed to enter the resident's room and transfer the resident back to bed from his/her wheelchair. Additionally, at approximately 12:10 PM, Staff A and Staff B entered the resident's room to provide incontinence care for the resident, approximately 48 minutes after the resident initially triggered his/her call light and informed staff that s/he needed his/her brief changed. During a surveyor interview on 3/18/2025 at approximately 12:10 PM with Staff C, following the above observation, he revealed that there are no restrictions for the NAs to transfer the resident, and s/he does not require a therapist's assistance for transfers. During a surveyor interview on 3/18/2025 at 12:18 PM with Registered Nurse, Staff D, she revealed that she is the nurse assigned to care for the resident. She further revealed that the resident has been working with therapy and the resident requires max assistance for transfers and would expect the nursing assistants to transfer the resident from his/her wheelchair back to his/her bed to provide incontinence care. Additionally, she revealed that the resident has a painful fungal rash to his/her peri area and the provider recently changed the treatment from twice daily to three times daily and as needed. Furthermore, she indicated that the NAs primarily answer the call light telecom system located at the desk, and that they are able to turn off a call light via the telecom system. b. During a surveyor observation and simultaneous interview on 3/18/2025 at approximately 11:20 AM with the resident, s/he was observed in his/her room seated in a wheelchair adjacent to his/her bed and was wearing a hospital gown. S/he revealed that an NA had come into his/her room earlier only to make the bed, but s/he had not been provided assistance with washing or dressing and would like to be washed and dressed. S/he further revealed that a therapist had come in earlier that morning and provided incontinence care and conducted a brief therapy session, but did not assist him/her with washing or dressing. During a surveyor interview on 3/18/2025 at approximately 12:00 PM with Staff A and Staff B, they revealed that neither of them were assigned to care for the resident on 3/18/2025 during the 7:00 AM - 3:00 PM shift, and indicated that the resident was on NA, Staff E's, assignment. During a surveyor interview on 3/18/2025 at 12:18 PM, with the resident's nurse, Staff D, she revealed that she would have expected that the resident's ADL care to have already been completed by this time. During a surveyor interview on 3/18/2025 at 12:26 PM, with Staff E, he revealed that he was unaware that he was assigned to provide care for the resident on 3/18/2025 on the 7:00 AM - 3:00 PM shift. Additionally, after reviewing the NA assignment sheet with him, he acknowledged that he was the NA responsible for providing care for the resident that day. During subsequent observations and simultaneous interviews on 3/18/2025 at 2:11 PM and 3:04 PM with the resident, s/he was observed still in his/her bed in a hospital gown. S/he revealed that s/he was not provided any assistance with personal hygiene, assistance with being washed or dressed and was unsure of who his/her NA was during the 7:00 AM - 3:00 PM shift. During a surveyor interview on 3/18/2025 at 3:07 PM with Staff E, he revealed that he did not provide any assistance with ADLs for the resident on 3/18/2025 on the 7:00 AM to 3:00 PM shift because it was completed by a therapist. During a surveyor interview on 3/18/2025 at 3:10 PM with Occupational Therapist, Staff F, he revealed that on 3/18/2025 during the 7:00 AM to 3:00 PM shift, he set the resident up for mouth care and provided incontinence care, but did not assist him/her with washing, grooming, or dressing. Record review failed to reveal evidence that the resident received assistance with ADL care, personal hygiene or dressing on 3/18/2025 during the 7:00 AM - 3:00 PM shift even after the surveyor's concern for the resident's care was brought to the facility's attention. During a surveyor interview on 3/19/2025 at approximately 11:00 AM with the Director of Nursing Services, he revealed that he would have expected the NAs to have transferred the resident back to bed to provide incontinence care. Additionally, he revealed that all residents should receive assistance with ADL care as needed and it should be documented accordingly.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to implement and revise a care plan after each assessment for 1 of 2 residents reviewed for falls, Resident ...

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Based on record review and staff interview, it has been determined that the facility failed to implement and revise a care plan after each assessment for 1 of 2 residents reviewed for falls, Resident ID #21. Findings are as follows: Review of a facility policy titled Falls Management last revised on 3/15/2024 states in part, .Implement and document patient centered interventions according to individual risk factors in the patients care plan . Record review revealed Resident ID #21 was readmitted to the facility in April of 2024, with diagnoses including, but not limited to, dementia, difficulty walking, and unsteadiness on feet. Record review revealed the following: -1/5/2025 - The resident sustained an unwitnessed fall, s/he was found lying on his/her back on the floor in his/her room. Review of a care plan with a focused area for risk for injury related to falls, revealed an intervention initiated on 1/5/2025, for a bedside mat on floor to right side of the bed at all times while resident is in bed. -2/11/2025 - The resident sustained an unwitnessed fall while attempting to get out of bed unassisted, fell hitting the left side of his/her face resulting in swelling to the left eye and bruising to his/her face. Review of the care plan failed to reveal evidence of a revised intervention after the residents fall on 2/11/2025. -2/12/2025 - The resident was found sitting on the mat next to his/her bed with his/her head resting on the mattress of the bed. Review of a care plan with a focused area for risk of falls revealed an intervention initiated on 2/13/2025 to implement frequent checks once s/he is in his/her bed. -3/20/2025- The resident sustained an additional unwitnessed fall, s/he reported s/he was attempting to get out of bed and fell. During a surveyor interview on 3/21/2025 at 9:24 AM, with Registered Nurse, Staff G, she revealed that she was unaware that the care plan was not revised with a new intervention for the addition fall on 2/11/2025. Additionally, she was unable to provide evidence that the fall risk intervention added on 2/13/2025, to implement frequent checks when the resident is in his/her bed, had been implemented. During a surveyor interview on 3/21/2025 at 10:25 AM with the Director of Nursing Services, he acknowledged that the residents care plan failed to reveal evidence of a revised intervention after his/her subsequent fall on 2/11/2025. Additionally, he was unable to provide evidence that the fall risk intervention added on 2/13/2025, to implement frequent checks when the resident is in his/her bed, had been implemented.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that residents who require dialysis (a treatment that removes excess fluid, waste, and toxins from...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that residents who require dialysis (a treatment that removes excess fluid, waste, and toxins from the blood when the kidneys are no longer functioning properly) receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 1 resident reviewed for communication with the dialysis center, Resident ID #64. Findings are as follows: Review of a facility policy titled, Dialysis: Hemodialysis [HD] . states in part, .Shared Communication Between the Center and the Certified ESRD [End-stage renal disease] Facility .Communication topics .Declines in functional status, falls, the identification of symptoms such as anxiety, depression, confusion .Changes and/or decline in conditions unrelated to HD . Record review revealed that Resident ID #64 was readmitted to the facility in February of 2025, with a diagnosis including, but not limited to, ESRD. Record review revealed that the resident attends dialysis three times a week on Monday, Wednesday, and Friday. Record review of a provider note dated 3/11/2025, authored by the Physician Assistant states in part, .GI bleed [gastrointestinal bleed] .Nurse staff reports bright red blood per rectum .Patient adamantly declines emergency room evaluation. Order placed for blood work .Patient in the past been seen in emergency room for GI bleed requiring transfusion . Review of the dialysis communication binder, communication sheets, and record failed to reveal evidence that the facility notified the dialysis center of the resident's GI bleed. Record review of a progress note dated 3/13/2025, authored by the Physician Assistant revealed that the resident had a witnessed fall on 3/12/2025 with two nursing assistants during a transfer to his/her wheelchair. Additionally, the provider ordered that all transfers require a Hoyer lift (a mechanical lift, a device designed to assist caregivers in safely transferring patients) and instructed staff to contact dialysis and provide an update as to his/her current medical standing. Review of the dialysis communication binder, communication sheets, and record failed to reveal evidence that the facility notified the dialysis center of the resident's fall and change in transfer status. During a surveyor interview on 3/20/2025 at 8:59 AM, with Registered Nurse, Staff H, she revealed that the resident sustained a fall on 3/12/2025. Additionally, she revealed that she was unaware that the facility policy states to notify the dialysis center with changes such as a change in condition or falls and stated, any information that the facility would send would be included in the dialysis binder. During a surveyor interview on 3/20/2025 at 11:37 AM, with the Director of Nursing Services, he acknowledged that the resident's communication binder, communication sheets, and record failed to reveal evidence that the facility notified the dialysis center of the resident's GI bleed, fall, and change in transfer status. Additionally, he revealed that he was unaware that the facility had to notify the dialysis center of a fall, although the facility policy states to do so.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that the resident's drug regimen is free from unnecessary drugs for 1 of 2 residents reviewed for ...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that the resident's drug regimen is free from unnecessary drugs for 1 of 2 residents reviewed for admission medication reconciliation, Resident ID #93. Findings are as follows: Record review revealed that the resident was admitted to the facility in January of 2025 with diagnoses including, but not limited to, chronic obstructive pulmonary disease (COPD, a lung condition caused by damage to the lungs) and bacterial pneumonia. Record review of a Continuity of Care Discharge/Transfer of Patient Form (COC) dated 1/1/2025 revealed an attached communication form titled Discharge summary with the following physician's orders: -prednisone 40 milligrams (mg), give one tablet once daily for 4 days, which indicates the medication would be discontinued on 1/5/2025. -doxycycline 100 mg, give one tablet two times daily for 2 days which indicates the medication would be discontinued on 1/3/2025. Record review revealed the following physician's orders: -1/7/2025 prednisone 40 mg, give one tablet once daily for COPD -1/7/2025 doxycycline 100 mg, give one tablet two times daily for pneumonia Review of the January, February, and March 2025 Medication Administration Records (MAR) revealed that the resident was administered the doxycycline on the following dates: -1/7/2025 through 3/19/2025, twice daily for a total of 141 doses. Further review of the January, February and March 2025 MAR revealed that the resident was administered the prednisone on the following dates: -1/8/2025 through 3/19/2025, once daily for a total of 71 doses. Record review of a new admission medication record review (MRR) form dated 1/8/2025, authored by the Pharmacist, revealed a recommendation to the facility to clarify a stop date for the doxycycline and a stop date or tapering order (a gradual reduction of a medication over time until discontinued) for the prednisone. Record review of an MRR dated 1/22/2025 revealed a repeat recommendation to clarify the doxycycline order with a stop date. Record review of an MRR dated 2/27/2025 revealed a repeat recommendation to clarify a stop date or taper for the prednisone. During a surveyor interview on 3/21/2025 at 10:15 AM with the Director of Nursing Services, he acknowledged that the COC from the resident's admission indicated the doxycycline and prednisone should have been discontinued prior to the resident's admission to the facility. He further indicated it would be his expectation that the complete COC would have been reviewed during his/her admission medication reconciliation. Additionally, he was unable to provide evidence that the residents drug regimen was kept free from unnecessary drugs. During a surveyor interview on 3/21/2025 at 11:05 AM with the Physician Assistant he indicated he was not aware of the stop dates for both medications list on the admission COC. During a surveyor interview on 3/21/2025 at 4:16 PM via the telephone with the resident's Physician he indicated he would have expected the facility to follow the order to discontinue the medications listed on the COC. Additionally, he indicated that the doxycycline should have only continued for a few days and that the prednisone should have been tapered. Cross Reference F 756 and F 881.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to document all required components of the facility-wide assessment. Additionally, the facility failed to re...

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Based on record review and staff interview, it has been determined that the facility failed to document all required components of the facility-wide assessment. Additionally, the facility failed to review and update the assessment whenever there is, or the facility plans for, any change that would require a substantial modification to any part of this assessment. Findings are as follows: Review of an undated and unsigned facility document titled, Facility Assessment, for the year of 2025, failed to reveal evidence of the active involvement of the following participants in the process: 1. Nursing home leadership and management, including but not limited to, a member of the governing body, the Medical Director, an Administrator, and the Director of Nursing Services (DNS). Record review of the Assessment Contributors section, revealed of the 13 management staff listed including the Administrator, the DNS, and the Medical Director, 11 of them were no longer employed at the facility. 2. The facility must also solicit and consider input received from residents, resident representatives, and family members. Record review failed to reveal evidence that the facility solicited and considered input received from residents, resident representatives, and family members. During a surveyor interview on 3/20/2025 at 3:37 PM, with the Administrator, she was unable to provide evidence that the facility included all required components of the facility-wide assessment and completed any changes that would require a substantial modification to any part of this assessment as mentioned above.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0865 (Tag F0865)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to implement and maintain an effective, comprehensive, data-driven, Quality Assurance...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to implement and maintain an effective, comprehensive, data-driven, Quality Assurance and Performance Improvement (QAPI) program that focuses on indicators of the outcomes of care and quality of life. Additionally, the facility failed to make a good faith attempt to correct the identified concern of antibiotic stewardship (the effort to measure and improve how antibiotics are prescribed by clinicians and used by patients) and personal protective equipment (PPE) related to enhanced barrier precautions (EBP; refers to an infection control intervention designed to reduce the transmission of multidrug-resistant organisms [MDRO] that employs targeted gown and glove use during high contact resident care activities). Findings are as follows: A. Record review of the document titled Quality Assurance and Performance Improvement Projects (QAPI) Infection Control/Education Topic: HH [hand hygiene]/PPE, dated 11/12/2024 through 3/14/2025, revealed that, relative to infection control, the facility would be monitoring hand hygiene and PPE compliance. Further review failed to reveal evidence of implementation or maintenance of the plan, including tracking and measuring performance, and establishing goals and thresholds for performance measurements. During surveyor observations from 3/18/2025 through 3/20/2025, for Resident ID #s 15, 60, 74 and 92, revealed that staff were observed to have a breach in infection control practices related to staff failing to wear gowns during high contact care activities for a resident on EBP. B. Additional review of the document titled Quality Assurance and Performance Improvement Projects (QAPI) Infection Control/Education Topic: Antibiotic Stewardship, revealed that, relative to infection control, the facility would be monitoring antibiotic stewardship compliance. Further review failed to reveal evidence of implementation or maintenance of the plan, including tracking and measuring performance, and establishing goals and thresholds for performance measurement. Record review for Resident ID #s 43, 64, 89, 92, and 93 failed to reveal evidence that antibiotic time outs were completed. During a surveyor interview on 3/21/2025 at approximately 2:30 PM with the Director of Nursing Services and the Administrator, they were unable to provide evidence of a good faith attempt to correct the identified concerns brought forth related to EBP and antibiotic stewardship. Cross Reference F 880 and F 881.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0568 (Tag F0568)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to ensure that each resident was given a written accounting of his/her deposits, withdrawals, and balances a...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that each resident was given a written accounting of his/her deposits, withdrawals, and balances at least quarterly for 5 of 7 residents reviewed, Resident ID #s 36, 41, 58, 69, and 252. Findings are as follows: 1. Record review revealed that Resident ID #36 was admitted to the facility in February of 2017. Review of a facility provided document titled, Trial Balance dated 3/18/2025, revealed that Resident ID #36 has funds being held by the facility. Record review failed to reveal evidence of a quarterly statement for Resident ID #36. 2. Record review revealed that Resident ID #41 was readmitted to the facility in December of 2023. Review of a facility provided document titled, Trial Balance dated 3/18/2025, revealed that Resident ID #41 has funds being held by the facility. Record review failed to reveal evidence of a quarterly statement for Resident ID #41. 3. Record review revealed that Resident ID #58 was readmitted to the facility in February of 2024. Review of a facility provided document titled, Trial Balance dated 3/18/2025, revealed that Resident ID #58 has funds being held by the facility. Record review failed to reveal evidence of a quarterly statement for Resident ID #58. 4. Record review revealed that Resident ID #69 was readmitted to the facility in January of 2025. Review of a facility provided document titled, Trial Balance dated 3/18/2025, revealed that Resident ID #69 has funds being held by the facility. Record review failed to reveal evidence of a quarterly statement for Resident ID #69. 5. Record review revealed that Resident ID #252 was readmitted to the facility in February of 2025. Review of a facility provided document titled, Trial Balance dated 3/18/2025, revealed that Resident ID #252 has funds being held by the facility. Record review failed to reveal evidence of a quarterly statement for Resident ID #252. During a surveyor interview on 3/20/2025 at 9:21 AM, with the Business Office Manager, she acknowledged that the above residents had not been provided a written accounting of his/her deposits, withdrawals, and balances at least quarterly per the regulation. During a surveyor interview on 3/20/2025 at approximately 10:30 AM, with the Administrator, she was unable to provide evidence that the facility provided quarterly statements for the above-mentioned residents for 2024.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to properly provide notice to residents and/or representatives informing them of when changes in coverage ar...

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Based on record review and staff interview, it has been determined that the facility failed to properly provide notice to residents and/or representatives informing them of when changes in coverage are made to items and services covered by Medicare and/or the state medical plan related to the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) of Non-coverage Form for 2 of 4 residents discharged from Medicare Part A Services that remained in the facility, Resident ID #s 64 and 402. Additionally, the facility failed to provide notice of Medicare Non-Coverage (NOMNC), in a timely manner for 2 of 4 residents reviewed who were discharged from a Medicare covered Part A stay with benefit days remaining, Resident ID #s 93 and 253. Findings are as follows: 1. Review of the Center for Medicare and Medicaid Services (CMS) Form, CMS 100-55, titled Form Instructions Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage, states in part: Medicare requires SNFs [Skilled Nursing Facilities] to issue the SNFABN to Original Medicare, also called fee-for-service (FFS) beneficiaries prior to providing care that Medicare usually covers, but may not pay for in this instance because the care is: - not medically reasonable and necessary. - or considered custodial. The SNFABN provides information to the beneficiary so that s/he can decide whether or not to get the care that may not be paid for by Medicare and assume financial responsibility. SNFs must use the SNFABN when applicable for SNF Prospective Payment System services (Medicare Part A) . 1a. Record review revealed that Resident ID #64's last covered day of Medicare Part A Services was on 12/5/2024. Further record review failed to reveal evidence that the resident and/or resident representative was issued the SNFABN form. 1b. Record review revealed that Resident ID #402's last covered day of Medicare Part A Services was on 12/21/2024. Further record review failed to reveal evidence that the resident and/or resident representative was issued the SNFABN form. 2. Review of the Center for Medicare and Medicaid Services (CMS) Form, CMS-10123, titled Form Instructions for the Notice of Medicare Non-Coverage (NOMNC), states in part, .A Medicare provider or health plan (Medicare Advantage plans and cost plans, collectively referred to as plans) must deliver a completed copy of the Notice of Medicare Non-Coverage (NOMNC) to beneficiaries/enrollees receiving covered skilled nursing, home health (including psychiatric home health), comprehensive outpatient rehabilitation facility, and hospice services. The NOMNC must be delivered at least two calendar days before Medicare covered services end or the second to last day of service if care is not being provided daily . 2a. Record review revealed that Resident ID #93's last covered day of Medicare Part A Services was on 2/12/2025. Further record review failed to reveal evidence that the resident and/or resident representative was issued the NOMNC form. 2b. Record review revealed that Resident ID #253's last covered day of Medicare Part A Services was on 1/13/2025. Further record review failed to reveal evidence that the resident and/or resident representative was issued the NOMNC form. During a surveyor interview on 3/20/2025 at 12:30 PM, with the Business Office Manager, she revealed that Resident ID #s 64 and 402 should have been issued the SNFABN form and was unable to provide evidence that the SNFABN form was completed. Additionally, she acknowledged that Resident ID #s 93 and 253 should have been provided with a NOMNC and was unable to provide evidence that the resident and/or resident representative was issued the NOMNC form. During a surveyor interview on 3/20/2025 at 12:59 PM, with the Administrator, she was unable to provide evidence that the facility provided the SNFABN notice for Resident ID #s 64 and 402 and was unable to provide evidence that the resident and/or resident representative was issued the NOMNC form for Resident ID #s 93 and 253.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that the assessment accura...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that the assessment accurately reflected the resident's status for 1 of 1 resident reviewed with a diagnosis of schizophrenia, Resident ID #66. Findings are as follows: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual last revised in October of 2024 states in part, Code diseases that have a documented diagnosis in the last 60 days and have a direct relationship to the resident's current functional status, cognitive status, mood or behavior status, medical treatments, nursing monitoring, or risk of death during the 7-day look-back period . Record review revealed Resident ID #66 was admitted to the facility in February of 2024 with a diagnosis including, but not limited to, bipolar disorder. Record review revealed a Preadmission Screening and Resident Review (PASRR) dated in January of 2024, with a diagnosis of bipolar disorder. Further review of the document revealed that schizophrenia was not a documented diagnosis. Review of an admission MDS assessment dated [DATE], Section I, titled, Active Diagnoses in the Last 7 Days revealed the resident was not coded with an active diagnosis of schizophrenia. Review of the following MDS Assessments, Section I, titled, Active Diagnoses in the Last 7 Days revealed the resident was coded with an active diagnosis of schizophrenia: -5/9/2024 -7/11/2024 -10/9/2024 -1/9/2025 During a surveyor interview on 3/20/2025 at 3:08 PM, with the MDS Coordinator, she revealed that the schizophrenia diagnosis was added to the resident's medical record in May of 2024, prior to her starting in the MDS Coordinator position and was unaware of where it came from. Additionally, she acknowledged that she did code it on the 1/9/2025 assessment without any supporting documentation. During a surveyor interview on 3/21/2025 at 11:04 AM, with the Physician Assistant in the presence of the Administrator, he revealed that he obtained the schizophrenia diagnosis from facility documentation or a consult but was unable to provide evidence of documentation that supports a diagnosis of schizophrenia for Resident ID #66. During a surveyor interview on 3/21/2025 at 11:15 AM, with the Administrator, she acknowledged that the above MDS assessments included a diagnosis of schizophrenia without any supporting documentation.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to meet professional standards of quality relative to failure to follow a physician's order for 1 of 1 resid...

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Based on record review and staff interview, it has been determined that the facility failed to meet professional standards of quality relative to failure to follow a physician's order for 1 of 1 resident reviewed for daily weights, Resident ID #23. Findings are as follows: According to Mosby's 4th Edition, Fundamentals of Nursing, page 314 states in part, .The physician is responsible for directing medical treatment, Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients . Record review revealed the resident was admitted to the facility in February of 2022 with diagnoses including, but not limited to, chronic obstructive pulmonary disease (a lung condition caused by damage to the lungs) and type 2 diabetes mellitus with diabetic chronic kidney disease (when the kidneys are damaged over time due to high blood sugar). Record review revealed an active physician's order with a start date of 7/31/2024, that states daily weights in the morning for monitoring. Record review failed to reveal evidence that daily weights were obtained between 7/31/2024 through 3/21/2025. During a surveyor interview on 3/20/2025 at 8:51 AM, with Registered Nurse, Staff G, she indicated that she was unaware that Resident ID #23 had an active physician's order for daily weights. She further revealed that daily weights had not been obtained between 7/31/2024 through 3/21/2025. During a surveyor interview on 3/20/2025 at approximately 10:30 AM with the Dietitian, she revealed that she was unaware of the active physician order for daily weights that was ordered on 7/31/2024. During a surveyor interview on 3/21/2025 at 10:47 AM with the Director of Nursing Services, he acknowledged that the resident had an active physician order for daily weights ordered on 7/31/2025, and he revealed it would be his expectation for the weights to have been obtained as ordered.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to ensure the irregularities identified by the Consultant Pharmacist during the monthly pharmacist Medicatio...

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Based on record review and staff interview, it has been determined that the facility failed to ensure the irregularities identified by the Consultant Pharmacist during the monthly pharmacist Medication Regimen Review (MRR) were acted upon for 1 of 2 residents reviewed for admission medication reconciliation, Resident ID #93. Findings are as follows: Record review revealed that the resident was admitted to the facility in January of 2025 with diagnoses including, but not limited to, chronic obstructive pulmonary disease (COPD, a lung condition caused by damage to the lungs.) and bacterial pneumonia. Record review revealed the following physician's orders: -1/7/2025 prednisone (a medication prescribed to decrease inflammation) 40 milligrams (mg), give one tablet once daily for COPD -1/7/2025 doxycycline (a medication prescribed to treat infection), 100 mg, give one tablet two times daily for pneumonia Record review of a new admission MRR form dated 1/8/2025, authored by the pharmacist, revealed a recommendation to the facility to clarify a stop date for the doxycycline. Additionally, the review indicates to clarify a stop date or taper order (a gradual reduction of a medication over time until discontinued) for the prednisone order. Record review of a MRR dated 1/22/2025 revealed a repeat recommendation to clarify the doxycycline order with a stop date. Record review of a MRR dated 2/27/2025 revealed a repeat recommendation to clarify a stop date or taper order for the prednisone. Review of the January, February, and March 2025 Medication Administration Records (MAR) revealed that the resident was administered the doxycycline on the following dates: -1/7/2025, through 3/19/2025, twice daily for a total of 141 doses. Further review of the January, February, and March 2025 MAR revealed that the resident was administered the prednisone on the following dates: -1/8/2025, through 3/19/2025, once daily for a total of 71 doses. During a surveyor interview on 3/21/2025 at 10:15 AM with the Director of Nursing Services, he was unable to provide evidence that the residents MRR recommendations were acted upon. During a surveyor interview on 3/21/2025 at 4:16 PM via the telephone with the resident's Physician he indicated it would be his expectation for the prednisone to have been tapered and the doxycycline to have been stopped per the pharmacist's recommendations. Cross Reference F 757 and F 881.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmiss...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections, relative to enhanced barrier precautions (EBP; refers to an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDRO] that employs targeted gown and glove use during high contact resident care activities), for 4 of 4 residents reviewed on EBP, Resident ID #s 15, 60, 74, and 92. Findings are as follows: Review of the facility signage titled Enhanced Barrier Precautions states in part, .Wear Gown and Gloves prior to these activities .Dressing .bathing .transferring .providing hygiene .Device care or use of a device (i.e. central lines (a long, flexible tube that inserted into a vein in the neck, chest, arm or groin, and passed through until it reaches a large vein near the heart), urinary catheters, feeding tubes, tracheostomies (an opening a surgeon makes through your neck and into your trachea [windpipe] to help you breathe), ventilators . 1. Record review revealed Resident ID #15 was readmitted to the facility in March of 2024 with a diagnosis including, but not limited to, chronic respiratory failure with hypoxia (low levels of oxygen in the body). Record review revealed that Resident ID #15 requires EBP for a gastrostomy tube (G-tube; a tube inserted through the belly, providing direct access to the stomach), tracheostomy (trach) and a history of an MDRO. During surveyor observations on 3/18/2025 and 3/19/2025, revealed signage posted outside of Resident ID #15's room for EBP. During a surveyor observation on 3/19/2025 at 9:33 AM, revealed Respiratory Therapist, Staff I, removing Resident ID #15's nebulizer treatment attached to his/her trach without wearing a gown per the facility signage. During a surveyor interview immediately following the above observation, with Staff I, she acknowledged that she failed to wear a gown per the signage. 2. Record review revealed Resident ID #60 was readmitted to the facility in September of 2024 with a diagnosis including, but not limited to, chronic obstructive pulmonary disease (COPD, a common lung disease causing restricted airflow and breathing problems). Record review revealed that Resident ID #60 requires EBP for a G-tube, Trach, urinary catheter, and a history of an MDRO. During surveyor observations on 3/18/2025 and 3/19/2025, revealed signage posted outside of Resident ID #60's room for EBP. During a surveyor observation on 3/19/2025 at 9:50 AM, with Nursing Assistant (NA), Staff J, she was observed providing a bed bath for Resident ID #60 without wearing a gown per the facility signage. During a surveyor interview immediately following the above observation, with Staff J, she acknowledged that she failed to wear a gown per the signage. 3. Record review revealed Resident ID #74 was readmitted to the facility in April of 2024 with a diagnosis including, but not limited to, chronic respiratory failure with hypoxia. Record review revealed that Resident ID #74 requires EBP for a G-Tube and Trach. During surveyor observations on 3/18/2025 and 3/19/2025, revealed signage posted outside of Resident ID #74's room for EBP. During a surveyor observation on 3/18/2025 at 9:55 AM with NA, Staff B, she was observed transferring Resident ID #74 from his/her bed to his/her chair. Staff B failed to wear a gown per the facility signage. During a surveyor interview immediately following the above observation, Staff B revealed that Resident ID #74 does not require the use of a gown for transfers as s/he is not on contact precautions, although the signage posted stated otherwise. During a surveyor observation on 3/19/2025 at 9:26 AM with NA Staff J, she was observed providing hygiene for Resident ID #74 without wearing a gown. During a surveyor interview immediately following the above observation, with Staff J, she acknowledged that she did not wear a gown per the facility signage and stated that Resident ID #74 did not require the use of a gown for hygiene. 4. Record review revealed that Resident ID #92 was admitted to the facility in January of 2025, with a diagnosis including, but not limited to, chronic respiratory failure with hypoxia. Record review revealed that Resident ID #92 requires EBP for a G-tube, trach, and wounds. Additional record review revealed that Resident ID #92 has a central line. During surveyor observations on 3/18/2025, 3/19/2025, and 3/20/2025, revealed signage posted outside of Resident ID #92's room for EBP. During a surveyor observation on 3/20/2025 at approximately 8:24 AM, with Registered Nurse (RN), Staff K, she was observed to flush the resident's central line and connect the resident's antibiotic to the central line without wearing a gown. She was then observed to administer Resident ID #92 his/her medication via his/her G-Tube without wearing a gown. During a surveyor interview on 3/20/2025 at 9:18 AM, immediately following the above observations, Staff K revealed that she was unaware that Resident ID #92 was on EBP and that she was unsure if she should have worn a gown for G-tube or central line care. During a surveyor interview on 3/19/2025 at 11:45 AM with RN, Staff L, he revealed that when a resident has signage for EBP, he would expect staff to wear a gown when transferring, providing personal hygiene, bathing, trach care, G-Tube and central line medication administration. During surveyor interviews on 3/20/2025 at 9:10 AM and 3/21/2025 at 2:40 PM, with the Infection Preventionist, she revealed that she would expect staff to wear a gown when a resident is on EBP, for transferring, personal hygiene, bathing, trach care, G-Tube and central line medication administration. During a surveyor interview on 3/20/2025 at 9:10 AM with the Director of Nursing Services, the Infection Preventionist, and the Administrator, they revealed that they would expect staff to follow the signage posted for residents on EBP. Cross Reference F 865.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, an antibiotic stewardship program which includes antibiotic use protocols and a system to monitor antibiotic use to ensure that residents who require an antibiotic, are prescribed the appropriate antibiotic for 2 of 5 residents reviewed for antibiotic orders, Resident ID #s 89 and 93. Findings are as follows: According to the Centers for Disease Control and Prevention (CDC) document titled, The Core Elements of Antibiotic Stewardship for Nursing Homes states in part, Standardize the practices which should be applied during the care of any resident suspected of an infection or started on an antibiotic. These practices include improving the evaluation and communication of clinical signs and symptoms when a resident is first suspected of having an infection, optimizing the use of diagnostic testing, and implementing an antibiotic review process, also known as an antibiotic time-out, for all antibiotics prescribed in your facility. Antibiotic reviews provide clinicians with an opportunity to reassess the ongoing need for and choice of an antibiotic when the clinical picture is clearer and more information is available .Track the amount of antibiotic used in your nursing home to review patterns of use and determine the impact of new stewardship interventions .Interventions designed to shorten the duration of antibiotic courses, or discontinue antibiotics based on post-prescription review (i.e., antibiotic time-out), may not necessarily change the rate of antibiotic starts, but would decrease the antibiotic DOT [days of therapy] . 1. Record review revealed that Resident ID #89 was admitted to the facility in January of 2025 with a diagnosis including, but not limited to, severe sepsis with septic shock. Record review revealed a physician's order for Levofloxacin (an antibiotic) tablet 750 mg give 1 tablet by mouth one time a day for prophylactics with no end date. Record review failed to reveal evidence of an antibiotic review or an antibiotic time out. Record review revealed a physician's order for Meropenem-Sodium Chloride Intravenous Solution (an antibiotic) give 1 gram intravenously every 8 hours for left hip osteomyelitis (infection in the bone) with a start date of 1/30/2025 and an end date of 3/18/2025. Record review failed to reveal evidence of an antibiotic review or an antibiotic time out. 2. Record review revealed that Resident ID #93 was admitted to the facility in January of 2025 with a diagnosis including, but not limited to, bacterial pneumonia. Review of the hospital Discharge summary dated [DATE], which revealed an order for doxycycline (an antibiotic) give 100 mg by mouth two times a day for pneumonia for 2 days. Record review revealed a physician's order for doxycycline, give 100 mg by mouth two times a day for pneumonia for with a start date of 1/7/2025 without an end date. Review of the January 2025 Medication Administration Record, revealed a physician's order dated 1/13/2025 to follow-up with continuation of doxycycline 100 mg twice a day, documented as administered. During a surveyor interview on 3/21/2025 at 4:16 PM with Resident ID #93's Physician, he revealed that normally he would follow the hospital discharge summary recommendations unless clinical presentation indicated to continue. Additionally, the facility was unable to provide evidence that the physician was notified of the discharge summary which resulted in the resident receiving the doxycycline 100 mg twice a day from 1/7/2025 through 3/19/2025 for a total of 141 doses and not the 4 doses as ordered on the discharge summary. During a surveyor interview on 3/21/2025 at 10:15 AM, with the Director of Nursing, he acknowledged that the doxycycline 100 mg had an end date indicated on the discharge summary. During multiple surveyor interviews with the Infection Preventionist on 3/20/2025 and 3/21/2025, she was unable to provide evidence of antibiotic time outs being completed for the above-mentioned residents. During a surveyor interview on 3/21/2025 at approximately 2:30 PM with the Director of Nursing Services and the Administrator they were unable to provide evidence that antibiotic time outs had been completed for the above-mentioned residents receiving antibiotics. Cross reference F 856 and F 757.
Aug 2024 5 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review staff and resident interview, it has been determined that the facility failed to ensure that the resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review staff and resident interview, it has been determined that the facility failed to ensure that the resident receives adequate supervision to prevent an elopement for 3 of 6 residents reviewed who were identified as an elopement risk, Resident ID #s 1, 2, and 4. Review of a community reported complaint received by the Rhode Island Department of Health on 8/14/2024 alleged that Resident ID #1 eloped from the facility over the weekend and was found at a local convenience store. Review of a facility policy titled, SLA111 Elopement of Resident last revised in May of 2024, states in part, .definitions elopement occurs when a resident who is cognitively, physically, mentally, emotionally .impaired and is no longer making decisions on their own behalf wanders away, walks away, runs away, escapes, or otherwise leaves the community or environment unsupervised, unnoticed sign in/out records will be maintained and utilized whenever a resident leaves the community grounds alone .Elopement drills will be conducted a minimum of twice per year and documented on elopement drill documentation form .if the behavior is due to an acute illness assist the family in providing private care or institute frequent checks to ensure resident safety .For resident who have a permanent decline in status notify the physician/provider and family in writing that the resident will be transferred to a secure dementia unit .until placement can be arranged, community staff and family will provide sufficient supervision to ensure resident safety. For residents identified as being at risk for elopement, an elopement prevention plan will be developed with resident and family participation .A communication will be provided to all care givers regarding the resident's risk for elopement and prevention measures . Review of a facility policy titled, OPS100 Accident/Incidents last revised 3/1/2024, states in part, POLICY center staff will report, review, and investigate all accidents/incidents which occurred .involving, a patient who is receiving services .The licensed nurse will Report accidents/incidents and assist with completion of timely investigation to determine root cause .implement appropriate interventions based on conclusions. Update the care plan and communicate with the patient and appropriate representative . 1. Record review revealed that Resident ID #1 was admitted to the facility in June of 2023 with diagnoses including, but not limited to, dementia, Bipolar (mood disorder), Neurocognitive disorder with Lewy bodies (a type of progressive dementia that leads to decline in thinking reasoning and independent functioning) and visual hallucinations. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 11 out of 15, indicating s/he has a moderate cognitive impairment. Record review of an Elopement Evaluation dated 6/7/2024 indicated that Resident ID #1 was able to self-propel in his/her wheelchair independently, has expressed a desire to leave and has a history of actual elopement or attempted elopement. Further review of this Elopement Evaluation failed to indicate whether the resident was identified as an elopement risk, or not considered an elopement risk, or if interventions should be implemented to ensure the resident's safety. Review of a care plan dated 7/26/2023 revealed Resident ID #1 exhibits verbal behaviors and behaviors not directed at others, has a history of picking at his/her skin and putting himself/herself on the floor. Interventions included, but were not limited to, evaluate the need and provide for psych and behavioral health consultation. Further review revealed a care plan dated 6/8/2023 indicating Resident ID #1 is at risk for complications related to psychotropic medication use with interventions including, but not limited to, completed behavior monitoring in the electronic medical record. Additional review of the resident's care plan revealed the document was revised on 9/7/2023 and indicated the resident is at risk for falls with interventions including to keep the resident within view of staff when out of bed to the wheelchair. Record review of the progress notes revealed the following: -7/17/2024 Resident history of dementia and intermittent behaviors s/he wishes to leave the facility and go to the restaurant however there is no safe conduit for him/her to do this. -7/23/2024 Resident states s/he was outside and decided to pick up cigarette remnants when leaning forward s/he fell forward out of his/her wheelchair. S/he complained of knee pain and was noted with abrasions to his/her hand and contusion (bruising) to his/her right knee. -8/7/2024 Chief complaint recurrent fall and alcohol abuse. Resident states that during his/her leave of absence s/he was drinking alcohol the resident's family member was upset with this. Being his/her healthcare proxy/power of attorney family states s/he is no longer allowed to leave unless accompanied by staff or going to a medical appointment. -8/8/2024 Chief complaint dementia resident is having increased behaviors requiring multiple redirections. Resident feels anxious. Resident continues to make a cognitive as well as physical decline related to his/her dementia and s/he often has memory lapses and does not recall information given to him/her. -8/10/24 a family member of another resident called the facility to make the facility aware the resident was noted to be at the local convenience store. Record review failed to reveal evidence of an intervention for Resident ID # 1 after s/he fell outside of the facility while unattended on 7/23/2024 attempting to pick up smoking remnants. Additionally, the facility failed to follow Resident ID#1's care plan relative to keeping him/her within view of staff while out of bed in his/her wheelchair. During a surveyor interview with the Director of Nursing Services on 8/15/2024 at 11:11 AM, he indicated that an Elopement Evaluation assessment dated [DATE] had identified that Resident ID #1 was at risk for elopement based on the results. Additionally, he acknowledged that the Elopement Evaluation utilized by the facility does not indicate whether the resident was identified as an elopement risk, or if interventions should be implemented to ensure the resident's safety. Additionally, he was unable to provide evidence of an intervention or update to the resident's plan of care after his/her fall on 7/23/2024 while outside of the facility unattended. Additional record review failed to reveal evidence that interventions were implemented to remediate the resident's risk after s/he was found to be at risk for elopement on 6/7/2024. Record review revealed that on 8/10/2024, at an undetermined time, the facility was notified by a visitor that there was a resident at the convenience store approximately 0.2 miles from the facility. During a surveyor interview on 8/15/2024 at 11:36 AM, with Receptionist, she revealed the last time she saw the resident on 8/10/2024 was at approximately 10:00 AM in the lobby in his/her wheelchair. She indicated she was not aware of the resident's elopement risk status. 2. Record review revealed that Resident ID #4 was admitted to the facility in June of 2023 with a diagnosis including, but not limited to, dementia. Review of the MDS assessment dated [DATE] revealed a BIMS score of 12 out of 15, indicating s/he had a moderate cognitive impairment. Record review of an Elopement Evaluation dated 5/17/2024, which indicated that the Resident ID #4 was able to self-propel independently in his/her wheelchair, has a history of actual or attempted elopement, and has a history of wandering that places the resident at significant risk of getting to a potentially dangerous place. Further review of the Elopement Evaluation failed to indicate whether the resident was identified as an elopement risk, or not considered an elopement risk, or if interventions should be implemented to ensure the resident's safety. Record review of an Occupational therapy OT evaluation & plan of treatment, dated 7/2/2024, at 11:01 AM states in part, .At the time of evaluation, writer looked throughout the building and unable to locate [him/her]. Asked Registered Nurse (RN), Nursing Assistant and Unit Manger [sic] and no one knew where [s/he] was, as they assumed [s/he] was sitting outside in usual areas. At that time, receptionist came to let me know that another RN called the facility and stated [s/he] was at [a local convenience store] .this writer immediately went to the store .issues arose when approaching Rt. 3 there is no sidewalk access from [store parking lot] to woodland Drive, requiring client to drive into traffic on Rt. 3 to make a U-turn onto Woodland. Also, there are several patch jobs on the concrete that are showing significant wear and tear .[his/her] wheelchair did buckle/[NAME] with the changes in pitch. On woodland Drive, same issues no sidewalk. Did have changes in pitch with wear and tear of the pavement .it was determined [s/he] has no cell phone. This is a concern if the client has an issue of wheelchair getting stuck on uneven ground .also noted that there was no reflective tape or flag that increases [his/her] visibility for oncoming traffic .due path to [NAME] Farms .several areas of concern including uneven ground, with no way of calling for assistance if wheelchair became stuck or tips. Client needs to drive on the road due to no sidewalk access, including onto Rt. 3 with fast moving traffic. Recommendation .the client is supervised during traveling on Woodland Drive and Rt.3 to ensure [his/her] safety is maintained. Record review failed to reveal evidence of an update to Resident ID #4's plan of care related to the above-mentioned recommendation. Record review of an Elopement Evaluation assessment dated [DATE], which was conducted as a result of Resident ID #1's elopement on 8/10/2024 assessment indicated, that Resident ID #4 was able to self-propel independently in his/her wheelchair and has a history of wandering that places the resident at significant risk of getting to a potentially dangerous place. Further review of this Elopement Evaluation failed to indicate whether Resident ID #4 was identified as an elopement risk or if interventions should be implemented to ensure the resident's safety. Record review of a care plan dated 8/12/2024 revealed a focus care area indicating Resident ID #4 is at risk for elopement with a goal the resident will not attempt to leave the facility without an escort and interventions including, but not limited to, redirect resident if near exits or doorways. On 8/15/2024 at 11:36 AM during a surveyor interview being conducted over the telephone, the receptionist who was off duty, stated in part, [Resident ID #4] is down the street from the facility and should not be. She then tried to coax the resident into going back to the facility and Resident ID #4 would not. The surveyor immediately went to the Administrator's office and informed him that Resident ID #4 was observed by the receptionist down the street from the facility. During a surveyor interview and simultaneous observation on 8/16/2024 at 11:55 AM with Resident ID #4 s/he indicated that s/he goes outside when s/he wants. During a surveyor interview on 8/16/2024 at 11:59 AM with Registered Nurse, Staff A, she indicated that Resident ID #4 did not make her aware s/he was leaving the unit and going outside or off premises on 8/15/2024. Additionally, she indicated she was not aware of the resident's elopement risk identified on 5/17/2024 and 8/11/2024. Further, she was unaware that the resident had left the unit and was outside on 8/16/2024 at the time of the interview. During a surveyor observation on 8/16/2024 at 12:04 PM Resident ID #4 was observed outside the back door of the facility unattended in his/her motorized wheelchair. During a surveyor interview with the Director of Nursing Services immediately following the above-mentioned observation, he indicated Resident ID #4 requires supervision by staff when outside of the building. Additionally, he indicated he was unaware that the resident was outside unattended. 3. Record review revealed that Resident ID #2 was admitted to the facility in June of 2023 with diagnoses including, but not limited to, dementia with other behavioral disturbance and anxiety. Review of the MDS assessment dated [DATE] revealed a BIMS score of 7 out of 15, indicating s/he has a severe cognitive impairment. Record review of an Elopement Evaluation dated 8/11/2024 which was conducted as a result of Resident ID #1's elopement on 8/10/2024 assessment indicated, Resident ID #2 was able to self-propel independently in his/her wheelchair and has a history of wandering that places the resident at significant risk of getting to a potentially dangerous place. Further review of this Elopement Evaluation failed to indicate whether the resident was identified as an elopement risk or if interventions should be implemented to ensure the resident's safety. Review of a care plan dated 8/12/2024 revealed Resident ID #2 is at risk for wandering/elopement with an intervention including the resident will engage in unit therapeutic activities. During a surveyor interview on 8/15/2024 at 10:26 AM with Nursing Assistant, Staff B, she indicated she was assigned to Resident ID #2 and the resident is able to self-propel in his/her wheelchair. Additionally, she indicated she was unaware of the resident's risk for elopement or that there was an intervention in place. During a surveyor interview on 8/15/2024 at 11:01 AM with Licensed Practical Nurse, Staff C, she indicated she was not aware that Resident ID #2 was identified as an elopement risk. During a surveyor interview on 8/14/2024 at 3:02 PM and 8/16/2024 at 12:20 PM with the Director of Nursing Services, he acknowledged that the Elopement Evaluation assessments completed for resident ID #s 1, 2 and 4 indicated that they were an elopement risk and he was unable to provide evidence that the staff was educated on the possible risks identified. Additionally, he was unable to provide evidence that the facility implemented interventions to prevent the elopement of Resident ID #1 after his/her risk was identified on 6/7/2024. Further, he acknowledged Resident ID #s 1 and 4 were able to exit the facility and were located off facility premises going down the roadway toward a high traffic intersection. Lastly, he was unable to provide evidence that the facility implemented any interventions for Resident ID #4 after s/he was observed by staff off the premises on 8/15/2024. During a surveyor interview on 8/16/2024 at 3:35 PM with the Administrator, he was unable to provide evidence the facility preformed two elopement drills within 12 months, per facility policy. During a surveyor interview on 8/16/2024 at 3:54 PM with the Medical Director, he indicated it would his expectation that both Resident ID #1 and 4 would have been supervised by staff while outside of the building.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0944 (Tag F0944)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to provide mandatory training to their staff, that outlines and informs staff of the elements and goals of t...

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Based on record review and staff interview, it has been determined that the facility failed to provide mandatory training to their staff, that outlines and informs staff of the elements and goals of the facility's QAPI (Quality Assurance and Performance Improvement) program, for 3 of 5 staff reviewed, Staff A, D, and E. Findings are as follows: Record review failed to reveal evidence that the following staff completed QAPI training or education: - Registered Nurse, Staff A, hired on 9/19/2023 - Registered Nurse, Staff D, hired on 7/5/2024 - Nursing Assistant, Staff E, hired on 9/18/2023 During a surveyor interview on 8/16/2024 at 3:02 PM, with the Director of Nursing Services, he was unable to provide evidence that the QAPI training was completed for the above-mentioned staff.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0949 (Tag F0949)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to provide all staff with behavioral health training, for 3 of 5 staff reviewed, Staff, A, D, and E. Findin...

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Based on record review and staff interview, it has been determined that the facility failed to provide all staff with behavioral health training, for 3 of 5 staff reviewed, Staff, A, D, and E. Findings are as follows: Record review failed to reveal evidence that the following staff completed the mandatory behavioral health training or education: - Registered Nurse, Staff A, hired on 9/19/2023 - Registered Nurse, Staff D, hired on 7/5/2024 - Nursing Assistant, Staff E, hired on 9/18/2023 During a surveyor interview on 8/16/2024 at 3:02 PM, with the Director of Nursing Services, he was unable to provide evidence that the behavioral health training was completed for the above-mentioned staff.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain a safe, clean, comfortable, and homelike environment relative to window air conditioners and exposed pipes in the hallway ceiling for 4 of 4 occupied facility units. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 7/27/2024, alleges that the facility .has mold on the AC units [Air conditioner units] Water dropping from the ceiling, mold on the carpeting . During a surveyor observation on 8/21/2024 at 9:02 AM of the facility's window air conditioners and unit ceilings revealed the following: -1 North Unit, air conditioner in rooms 146, 147, 148, and 151 were observed with diffuse black matter on the air flaps and inside. Additionally, an air conditioner unit in the dining room across from 158 was observed with black matter on outside and inside of the air flaps. -2 South Unit, multiple air conditioner in rooms 229, 230, 232 and 233 with diffuse black matter on the air flaps and inside. -2 Vent Unit, hallway outside room [ROOM NUMBER] was observed with a heavy accumulation of black matter on the piping. -3 Memory Care Unit, room [ROOM NUMBER] air conditioner and air register outside room [ROOM NUMBER] were observed with a heavy accumulation of black matter inside and on the grating of the air register. During a surveyor interview on 8/21/2024 at 10:00 AM with the Maintenance Assistant, he acknowledged the above observations. He further revealed that the air registers and air conditioners should be cleaned or taken out of service. Additionally, he revealed that he was not aware of the black matter on the piping in the ceiling outside of 221 and that it would require an outside vendor to replace piping. During a surveyor interview on 8/21/2024 at approximately 12:30 PM with the Administrator, he was unable to provide evidence that the facility maintained a safe, clean, comfortable, and homelike environment.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0940 (Tag F0940)

Could have caused harm · This affected most or all residents

Based on record review and staff interview it has been determined that the facility failed to develop, implement, and maintain an effective training program, for existing staff, consistent with their ...

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Based on record review and staff interview it has been determined that the facility failed to develop, implement, and maintain an effective training program, for existing staff, consistent with their expected roles, relative to education involving smoking per the facility assessment, for 5 of 5 staff reviewed, Staff A, D, E, F and G. Findings are as follows: According to the Facility Assessment, dated February 2024, which indicates the facility will provide care for resident who smoke. Record review failed to reveal evidence that the following staff completed smoking education: - Registered Nurse, Staff A, hired on 9/19/2023 - Registered Nurse, Staff D, hired on 7/5/2024 - Nursing Assistant, Staff E, hired on 9/18/2023 - Nursing Assistant, Staff F, hired on 2/3/2023 - Nursing Assistant, Staff G, hired on 3/14/2024 During a surveyor interview on 8/16/2024 at 3:02 PM, with the Director of Nursing Services, he was unable to provide evidence that training relative to smoking was completed for the above-mentioned staff.
Jul 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to keep residents free from significant medication errors for 4 of 4 residents reviewed, Resident ID #s 1, 2...

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Based on record review and staff interview, it has been determined that the facility failed to keep residents free from significant medication errors for 4 of 4 residents reviewed, Resident ID #s 1, 2, 3, and 4. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 7/17/2024 alleges multiple residents did not receive their medications, as ordered. 1. Record review revealed Resident ID #1 was admitted to the facility in March of 2024 and readmitted in July of 2024 with diagnoses including, but not limited to, Chronic Obstructive Respiratory Disease (COPD, a group of lung diseases that block airflow and makes it difficult to breathe) acute and chronic respiratory failure (a condition where there in not enough oxygen in the tissues in your body) with hypercapnia (when there is too much carbon dioxide in the blood). Record review of the July 2024 Medication Administration Record (MAR) revealed the following physician's orders: - 7/14/2024 Spiriva Respimat inhaler 2.5 Microgram (MCG) 2 puff once daily at 9:00 AM (a medication used to relax the muscles when the airway is constricted). - 7/14/2024 Prednisone (a medication used to decrease inflammation)10 Milligram (MG) daily for COPD. Record review of the July 2024 MAR failed to reveal evidence the above-mentioned medications were administered as ordered on 7/14/2024. 2. Record review revealed Resident ID #2 was admitted to the facility in February of 2017 with diagnosis including, but not limited to, vascular dementia. Review of a physician's order dated 6/23/2024 revealed Morphine Sulfate 20 MG/ML (Milligram/Milliliter) give 10 MG three times a day (a medication used treat moderate to severe pain). Record review of the July 2024 MAR failed to reveal evidence the Morphine was administered as ordered on 7/11/2024 at 10:00 PM. 3. Record review revealed Resident ID #3 was readmitted to the facility in July of 2024 with diagnoses including, but not limited to, quadriplegia (paralysis that affects all four limbs and torso) and has a tracheotomy (an incision into the windpipe that aid in removing excess fluids and secretion from the lungs and provides oxygen to the lungs). Record review of a physician's order dated 7/9/2024 revealed Ipratropium-Albuterol solution (a medication used to treat lung disease and airflow blockage) 0.5-2.5 MG/3 ML via the trachea four times a day for shortness of breath and wheezing. Review of the July 2024 MAR failed to reveal evidence the above-mentioned medication was administered as ordered on 7/11/2024 at 8:00 PM. 4. Record review revealed Resident ID #4 was readmitted to the facility in February of 2024 with diagnoses including, but not limited to, chronic pain and rheumatoid arthritis (chronic inflammatory disorder usually affecting small joints in the hands and feet). Record review of a physician's order dated 5/21/2024 revealed Tramadol 100 MG tablet (a medication used to treat moderate and severe pain). Review of the July 2024 MAR failed to reveal evidence the above-mentioned medication was administered as ordered on 7/11/2024 at 10:00 PM. During a surveyor interview on 7/17/2024 at approximately 11:30 AM with the Market Lead Clinical Specialist, he could not provide evidence that Resident ID #s 1, 2, 3, and 4 received the above-mentioned medications, as ordered.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice re...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice relative to following physician's orders for 7 of 9 residents reviewed, Resident ID #s 1, 2, 3, 4, 5, 6, and 7. Findings are as follows: According to Mosby's 4th Edition, Fundamentals of Nursing page 314 states in part, The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. Record review of a community reported complaint submitted to the Rhode Island Department of Health on 7/17/2024 alleges multiple residents did not receive their medications, as ordered. 1. Record review revealed Resident ID #1 was readmitted to the facility in July of 2024 with diagnoses including, but not limited to, Chronic Obstructive Respiratory Disease (COPD, a group of lung diseases that block airflow and makes it difficult to breathe), acute and chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and hypercapnia (when there is too much carbon dioxide in your blood). Record review of the July 2024 Medication Administration Record (MAR) revealed the following physician's orders: - 7/14/2024 Spiriva Respimat inhaler 2.5 Microgram (MCG) 2 puff once daily (a medication used to relax the muscles in constricted airways so that you can breathe easily). - 7/14/2024 Prednisone (a medication used to decrease inflammation)10 Milligram (MG) daily for COPD. Record review of the July 2024 MAR failed to reveal evidence the above-mentioned medications were administered as ordered on 7/14/2024. 2. Record review revealed Resident ID #2 was admitted to the facility in February of 2017 with diagnoses including, but not limited to, Vascular Dementia and Stage 4 pressure ulcer (a wound that extends deep into the tissues, including muscle, tendons, and ligaments) of the sacral region (level of the lower back). Record review of the July 2024 MAR and Treatment Administration Record (TAR) revealed the following physician's orders: - 6/23/2024 Morphine Sulfate 20 MG/ML (milligram/milliliter) give 10 MG three times a day (a medication used to treat moderate to severe pain). - 6/14/2024 Stage 4 pressure injury of the Sacrum-Vashe soak [wound cleanser] x [times] 10 minutes. Apply zinc to peri wound then apply piece of calcium alginate [a wound treatment with antibacterial and absorbing properties] .to wound bed and cover with bordered foam dressing everyday shift . Record review of the July 2024 MAR failed to reveal evidence the Morphine was administered as ordered on 7/11/2024 at 10:00 PM. Additional record review of the TAR failed to reveal evidence the wound treatment was administered as ordered on 7/7/2024. 3. Record review revealed Resident ID #3 was readmitted to the facility in July of 2024 with diagnoses including, but not limited to, quadriplegia (paralysis that affects all four limbs and torso) and has a tracheostomy (an incision into the windpipe that aids in removing excess fluids and secretion from the lungs and provides oxygen to the lungs). Record review of the July 2024 MAR and TAR revealed the following physician's orders: - 7/9/2024 Ipratropium-Albuterol solution (a medication used to treat lung disease and airflow blockage) 0.5-2.5 MG/3 ML via trach four times a day for shortness of breath and wheezing. - 7/10/2024 to suction two times a day and as needed at 6:00 AM and at 6:00 PM. - 7/10/2024 trach care two times a day and as needed at 6:00 AM and at 6:00 PM. Record review of the July 2024 MAR failed to reveal evidence the above-mentioned medication was administered as ordered on 7/11/2024 at 8:00 PM. Additional record review of the TAR failed to reveal evidence the above-mentioned treatments were administered as ordered on 7/10/2024 at 6:00 AM. 4. Record review revealed Resident ID #4 was readmitted to the facility in February of 2024 with diagnoses including, but not limited to, chronic pain and rheumatoid arthritis (chronic inflammatory disorder usually affecting small joints in the hands and feet). Record review of a physician's order dated 5/21/2024 revealed Tramadol 100 MG tablet (a medication used to treat moderate and severe pain). Review of the July 2024 MAR failed to reveal evidence the above-mentioned medication was administered as ordered on 7/11/2024 at 10:00 PM. 5. Record review revealed Resident ID #5 was admitted to the facility in April of 2024 with diagnoses including, but not limited to, anoxic brain damage (a lack of complete oxygen to the brain that causes death of brain cells), acute respiratory failure with hypercapnia, tracheotomy, and unstageable pressure ulcer (a type of bed sore that occurs due to prolonged pressure on a specific area of the skin, resulting in the lack of blood flow and oxygen to the tissue and the base of the wound is covered by a layer of dead tissue) of the sacral region. Record review of the July 2024 TAR revealed the following physician's orders: - 4/30/2024 change inner cannula (a tube that acts as a liner inside a tracheotomy tube to help prevent the build-up of mucus in the trach tube) two times a day at 6:00 AM and 6:00 PM. - 4/30/2024 trach care two times a day and as needed at 6:00 AM and 6:00 PM. - 6/14/2024 Santyl ointment (an ointment used to remove damage tissue from chronic skin ulcer), apply to sacrum everyday shift. - 6/18/2024 Z-flex boots (used to prevent pressure) to be worn all day with skin checks each shift, three times a day at 6:00 AM, 2:00 PM and 10:00 PM. - 7/11/2024 unstageable pressure wound of sacrum: Vashe soak (a wound cleanser) for 10 minutes and pat dry. Apply a thick layer of Santyl to wound bed and then pack with Alginate (wound treatment used as an antibacterial and is used to absorbed moisture) and cover with bordered gauze everyday shift and as needed. - 7/12/2024 unstageable pressure wound of sacrum: Vashe soak for 10 minutes and pat dry. Apply a thick layer of Santyl to wound bed and then pack with Alginate and cover with bordered silicone everyday shift and as needed. Record review of the TAR failed to reveal evidence Resident ID #5 had his/her inner cannula changed or trach care administered as ordered on 7/8/2024 at 6:00 PM. Further review of the TAR failed to reveal evidence the resident received wound treatment on 7/11/2024 during the day shift and wound treatments on 7/12/2024 during the day shift, as ordered. 6. Record review revealed Resident ID #6 was admitted to the facility in May of 2022 with diagnoses including, but not limited to, vascular dementia, depression, and hemiplegia (a form of paralysis that affects one side of the body). Record review of the July 2024 TAR revealed the following physician's orders: - 5/14/2022 monitor every shift for head of the bed elevation to prevent shortness of breath. - 5/17/2022 no blood products every shift for religious preference. - 10/24/2022 monitor the resident for signs and symptoms of sadness and crying every shift. - 12/1/2022 monitor the resident for side effects of psychotherapeutic medications every shift. - 3/6/2023 medications administered whole in apple sauce every shift. Record review of the TAR failed to reveal evidence Resident ID #6 received the above-mentioned treatments as ordered on 7/13/2024, during the first shift. 7. Record review revealed Resident ID #7 was admitted to the facility in February of 2023 with diagnoses including, but not limited to Alzheimer's disease, major depressive disorder, and psychotic disorder. Record review of the July 2024 TAR revealed the following physician's orders: - 2/16/2023 monitor every shift for head of the bed elevation to prevent shortness of breath. - 2/16/2023 monitor the resident for side effects of psychotherapeutic medications every shift. - 5/9/2023 medications may be crushed if applicable and administer in applesauce or pudding every shift. - 7/24/2023 monitor the resident for signs and symptoms of anxiety, agitation, or verbal aggression every shift. Record review of the TAR failed to reveal evidence Resident ID #6 received the above-mentioned treatments as ordered on 7/13/2024, during the first shift. During a surveyor interview on 7/18/2024 at approximately 12:10 PM with the Market Lead Clinical Specialist, he could not provide evidence that Resident ID #s 1, 2, 3, 4, 5, 6 and 7 received their medications and treatments on the above-mentioned dates and times, as ordered.
Jul 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with pr...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 2 of 3 residents reviewed for pressure ulcers, Resident ID #s 1 and 3. Findings are as follows: Record review of a facility reported incident submitted to The Rhode Island Department of Health on 7/5/2024 revealed, that Resident ID #1's .Wound care treatment was outdated and not completed per MD [medical doctor] order. Resident was seen by wound care MD today . Record review of a facility policy titled, Skin Integrity and Wound Management states in part, .To Provide safe and effective care to promote optimal skin health, prevent pressure injuries, and promote healing .Perform daily monitoring of wounds or dressings for presence of complications or declines . 1. Record review revealed that Resident ID #1 was readmitted to the facility in May of 2024 with diagnoses including, but not limited to, type 2 diabetes with peripheral angiopathy (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs) with gangrene (a serious and potentially fatal condition that occurs when tissue in the body dies due to a lack of blood supply). Further record review revealed Resident ID #1 has a stage 4 pressure injury (most severe type of pressure ulcer, the skin is severely damaged, and the surrounding tissue begins to die, may extend to muscle and bone) to his/her right heel. Record review revealed the following physician's orders for Santyl External Ointment (helps remove dead tissue): 5/30/2024 through 6/13/2024 - Right heel vashe soak for 10 minutes (cleanser that inhibits microbial contamination) Skin prep the peri wound (wound wipe to protect the skin), apply Santyl a nickel thick layer to wound bed, followed by alginate (absorbent wound dressing), Cover with a super absorbent dressing and secure with kerlix (rolled gauze) and tape daily. 6/14/2024 through 7/10/2024 - Right heel vashe soak for 10 minutes (cleanser that inhibits microbial contamination) Skin prep the peri wound (wound wipe to protect the skin), apply Santyl a nickel thick layer to wound bed, followed by alginate (absorbent wound dressing), Cover with a super absorbent dressing and secure with kerlix (rolled gauze) and tape daily. Review of the June 2024 Treatment Administration Record (TAR) failed to reveal evidence that the above-mentioned wound treatment was completed on 6/13/2024 and 6/18/2024, as ordered. Record review of the facility's Nursing Facility 5-Day Investigation report dated 7/8/2024 revealed in part, Resident ID #1's, dressing change was not done according to MD order . During a surveyor interview with the facility Administrator on 7/11/2024 at 1:20 PM, she acknowledged that the resident's dressing was not completed as ordered on 6/13/2024 and 6/18/2024 and should have been. Additionally, she revealed that the Wound Physician notified her on 7/3/2024, that she had removed the same dressing that she had applied to Resident ID #1's right heel wound during her last visit, which was on 6/26/2024, indicating the wound dressing was not changed for 7 days. 2. Record review revealed that Resident ID #3 was admitted to the facility in February of 2017 with a diagnosis including, but not limited to, a Stage 4 pressure ulcer. Record review revealed the following physician's order dated 6/14/2024: - Stage 4 pressure injury Sacrum (bone at the base of the spine), vashe soak for 10 minutes, apply zinc the peri wound, apply a nickel thick layer of Santyl (helps remove dead tissue) to wound bed, followed by calcium alginate (absorbent wound dressing), cover with a bordered foam dressing every day shift. Review of the July 2024 TAR failed to reveal evidence that the above-mentioned treatment was completed on 7/7/2024, as ordered. During surveyor interviews on 7/12/2024 at 2:04 PM and 3:02 PM with the Director of Nursing Services, he acknowledged that the above-mentioned treatments were not completed as ordered. Additionally, he revealed that he would expect treatments to be completed as ordered and if the resident refused the treatment, it would be documented in their record and the physician would be notified of any treatments that were not completed as ordered.
Jun 2024 2 deficiencies 1 IJ (1 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Respiratory Care (Tag F0695)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that each resident receives necessary respiratory care and services in accordance with professional standards of practice for 15 of 15 residents reviewed with a tracheostomy (a medical procedure that involves creating an opening in the neck to place a tube into a person's trachea, or windpipe), relative to oral care with suctioning, Resident ID #s 1, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, and 17. Findings are as follows: Record review of a facility reported incident submitted to The Rhode Island Department of Health on 5/23/2024 revealed in part that a resident alleged that on 5/22/2024 the second shift nurse shoved mouthwash two times in his/her mouth with no suction. Record review failed to reveal evidence that the facility has a policy or procedure on how to perform oral care on residents with a tracheostomy. 1. Record review revealed Resident ID #1 was readmitted to the facility in March of 2024 with diagnoses including, but are not limited to, stroke, tracheostomy status and locked in state (a complex condition presenting with quadriplegia due to damage in the brain stem where cognition, blinking and hearing are classically preserved). Record review of a Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status was completed with a score of 14 out of 15 indicating intact cognition. Further review revealed s/he requires respiratory treatments including, but not limited to, suctioning, tracheostomy care and invasive mechanical ventilator (a type of therapy that helps you breathe or breathes for you when you can't breathe on your own). Record review of a care plan dated 4/5/2019 and revised 4/19/2022 reveals a focus care area for risk for oral health or dental care problems as evidenced by poor dentition with interventions including, but not limited to, provide oral hygiene/mouth care twice per day and as needed. Further review of the care plan revealed a focus care area revised on 7/6/2021 that the resident is at risk for respiratory complications related to tracheostomy and chronic ventilator with interventions including, but not limited to, suction tracheotomy and airway as needed. Record review revealed the following physician's orders: -4/11/2018- Nothing by mouth (NPO) -10/16/2018- oral care two times a day -4/6/2023- peridex solution (germicidal mouthwash) give 15 milliliters (ML) orally two times daily, SWAB twice daily for oral care. Record review of the May 2024 Medication Administration Record revealed the peridex mouthwash medication was administered on 5/22/2024 at 4:00 PM by Registered Nurse, Staff A. Record review of the May 2024 Treatment Administration Record (TAR) revealed the oral care was signed off as administered on the evening shift by Staff A. Record review of a staff witness statement authored by Staff A, revealed that she performed oral care for the resident by moistening a mouth swab with water. Additional review revealed she acknowledged that she did not utilize suction for the resident. Record review revealed a provider progress note dated 5/24/2024 at 3:11 PM which revealed in part, .Reportedly on the night of the 22nd of 3-11 shift the patient's nurse forced mouthwash into the patient's mouth quoted as 'shocked' as well as pried open my mouth she did not suction. Patient states that [s/he] swallowed it .will obtain chest x-ray .Patient history of locked-in syndrome. [s/he] is able to blink [his/her] eyes only. [s/he] is unable to voice any concerns. [s/he] is a letter board for communication . During a surveyor interview with Staff A on 5/29/2024 she acknowledged she did not use suction during mouth care for the Resident ID #1. She further revealed that if she utilized mouthwash her normal practice would be to suction the resident. Furthermore, she revealed she had never worked on a unit with tracheostomy/ventilator residents, and she did not receive education from the facility prior to the incident or before providing oral care to a resident with a tracheostomy. During a surveyor interview on 5/29/2024 at 10:40 AM with the Administrator she revealed that it is her expectation that when providing oral care to a resident who is NPO that suction should be used. Additionally, she was unable to provide evidence that Staff A received training relative to oral care and suctioning of NPO residents who have a tracheostomy prior to providing care on the Ventilator Unit. 2. Record review revealed Resident ID #4 was readmitted to the facility in August of 2019 with diagnoses including, but are not limited to, persistent vegetative state, anoxic brain damage (injury caused by lack of oxygen to the brain), quadriplegia and tracheostomy. Record review of a care plan revised on 6/24/2022 revealed a focus care area for enteral feeding (a way of delivering nutrition directly to your stomach) due to dysphagia (difficulty swallowing) with interventions including, but not limited to, mouth care daily and nothing by mouth. Further review of the care plan revealed a focus care area revised on 6/24/2022 indicating the resident is at risk for alteration in respiratory status related to tracheostomy with interventions including, but not limited to, suction tracheostomy and airway as needed. Record review revealed the following physician's orders: -7/1/2022, oral care two times a day -7/1/2022, NPO 3. Record review revealed Resident ID #5 was readmitted to the facility in May of 2024 with diagnoses including, but not limited to, dysphagia, chronic respiratory failure with hypoxia, quadriplegia, and tracheostomy. Record review of a care plan revised on 3/13/2023 revealed a focus care area for impaired swallowing related to stroke, tracheostomy and ventilator with interventions including, but not limited to, remain NPO until speech determines otherwise. Record review revealed the following physician's orders: -6/20/2023, NPO -6/20/2024, oral care every day and evening shift 4. Record review revealed Resident ID #6 was admitted to the facility in April of 2024 with diagnoses including, but not limited to, persistent vegetative state, acute respiratory failure with hypoxia, anoxic brain damage, quadriplegia, and tracheostomy. Record review of a care plan dated 5/7/2024 revealed a focus care area for impaired swallowing related to anoxic brain injury, tracheostomy dependent with interventions including, but not limited to, monitor for sign/symptoms of aspiration for example coughing, watery eyes, choking and moist sounding voice. Record review revealed the following physician's orders: -4/29/2024, NPO -4/29/2024, oral care every day and evening shift 5. Record review revealed Resident ID #7 was readmitted to the facility in April of 2024 with diagnoses including, but not limited to, dysphagia, acute respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 5/22/2024 revealed a focus care area for respiratory complications related to tracheostomy with interventions to keep ambu bag (device to provide manual ventilation) and extra tracheostomy tube at bedside. Record review revealed the following physician's orders: -5/22/2024, NPO -5/22/2024, oral care every day and evening shift 6. Record review revealed Resident ID #8 was readmitted to the facility in July of 2023 with diagnoses including, but not limited to, dysphagia, acute respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 7/24/2023 revealed a focus care area for impaired swallowing related to dysphagia with an intervention including, but not limited to, monitor for signs and symptoms of aspiration. Record review revealed the following physician's orders: -11/10/2023, NPO -7/20/2023, oral care two times a day 7. Record review revealed Resident ID #9 was readmitted to the facility in March of 2024 with diagnoses including, but not limited to, dysphagia, persistent vegetative state, acute respiratory failure with hypoxia, anoxic brain damage and tracheostomy. Record review of a care plan dated 9/27/2022 revealed a focus care area for risk for oral care problems as evidenced by NPO status, teeth were suctioned from resident's esophagus in the hospital with intervention including, but not limited to, oral hygiene/mouth care twice per day. Further review revealed a care plan dated 9/27/2022 with a focus care area that the resident exhibits alteration in respiratory status related to ventilator use with an intervention including, but not limited to, suction airway as needed. Record review revealed the following physician's orders: -9/28/2022, NPO -9/27/2022, oral care two times a day 8. Record review revealed Resident ID #10 was readmitted to the facility in March of 2024 with diagnoses including, but are not limited to, dysphagia, locked in state, acute respiratory failure with hypoxia, anoxic brain damage and tracheostomy. Record review revealed a care plan dated 5/11/2023 with a focus care area indicating the resident is at risk for respiratory complications related to tracheostomy use with interventions including, but not limited to, observe, and report any secretions for color, amount, and odor. Record review revealed the following physician's orders: -5/17/2023, NPO -5/11/2023, oral care two times a day 9. Record review revealed Resident ID #11 was readmitted to the facility in April of 2024 with diagnoses including, but not limited to, dysphagia, chronic respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 8/22/2022 revealed a focus care area indicating the resident is at risk for impaired swallowing related to dysphagia with an intervention including, but not limited to, monitor for signs and symptoms of aspiration. Further review revealed a care plan dated 5/2/2024 with a focus care area related to tracheostomy use with an intervention including, but not limited to, monitor for airway obstruction/thickened secretions. Record review revealed the following physician's orders: -4/24/2024, NPO -4/24/2024, oral care two times a day -4/24/2024, suction two times per day and as needed 10. Record review revealed Resident ID #12 was readmitted to the facility in August of 2022 with diagnoses including, but are not limited to, dysphagia, chronic respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 8/22/2022 revealed a focus care area indicating the resident exhibits alteration in respiratory status related to a tracheostomy and ventilator use with interventions including, but not limited to, monitor for sign/symptoms of aspiration for example coughing, watery eyes, choking and moist sounding voice. Further review revealed a care plan dated 5/2/2024 with a focus care area related to tracheostomy use with an intervention including, but not limited to, monitor for airway obstruction/thickened secretions. Record review revealed the following physician's orders: -5/17/2023, NPO -5/11/2024, oral care two times a day 11. Record review revealed Resident ID #13 was readmitted to the facility in May of 2024 with a diagnosis including, but not limited to, chronic respiratory failure with hypoxia. Record review failed to reveal evidence of a care plan related to his/her respiratory status. Record review revealed the following physician's order: -5/28/2024, NPO Further review of the physician's orders failed to reveal evidence of an order for mouth care. 12. Record review revealed Resident ID #14 was readmitted to the facility in May of 2024 with diagnoses including, but not limited to, dysphagia, chronic respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 2/2/2023 revealed a focus care area that the resident exhibits alteration in respiratory status related to tracheostomy and ventilator use with interventions including, but not limited to, aspiration precautions, monitoring for airway obstruction and thickened secretions. Record review revealed the following physician's orders: -2/2/2023, NPO -2/2/2023, oral care two times a day 13. Record review revealed Resident ID #15 was readmitted to the facility in May of 2024 with diagnoses including, but are not limited to, dysphagia, chronic respiratory failure with hypoxia, tracheostomy, and dependence on a ventilator. Record review of a care plan dated 5/14/2024 revealed a focus care area that the resident exhibits alteration in respiratory status related to tracheostomy and ventilator use with interventions including, but not limited to, aspiration precautions, and monitor for airway obstruction and thickened secretions. Record review revealed the following physician's order: -5/13/2024, NPO Further review of the physician's orders failed to reveal evidence of an order for mouth care. 14. Record review revealed Resident ID #16 was readmitted to the facility in March of 2021 with diagnoses including, but not limited to, persistent vegetative state, chronic respiratory failure with hypoxia, anoxic brain damage and tracheostomy. Record review of a care plan dated 3/30/2021 revealed a focus care area, indicating the resident is at risk for respiratory complications related to tracheostomy with interventions including, but not limited to, during apnea (absence of breathing) observe the resident's color and assess consciousness, and report to the physician and suction trach/airway as needed. Record review revealed the following physician's orders: -3/30/2021, NPO -3/30/2021, oral care every day and evening shift 15. Record review revealed Resident ID #17 was readmitted to the facility in April of 2024 with diagnoses including, but not limited to, persistent vegetative state, dysphagia, chronic respiratory failure with hypoxia and tracheostomy. Record review of a care plan dated 5/14/2024 revealed a focus care area that indicating the resident exhibits alteration in respiratory status related to tracheostomy and ventilator use with interventions including, but not limited to, aspiration precautions, and monitor for airway obstruction and thickened secretions. Record review revealed the following physician's orders: -11/3/2021, NPO -4/12/2024, oral care every shift Record review of a facility provided document indicated that the following Nursing Assistants worked on the Ventilator Unit. During a surveyor interview on 5/29/2024 at approximately 10:15 AM with Nursing Assistant (NA), Staff C, she revealed that she uses an oral tray kit attached to suction to provide oral care for residents with a tracheostomy who are NPO. During a surveyor interview on 5/29/2024 at 10:25 AM with NA, Staff D, she revealed that she uses an oral tray kit attached to suction to provide oral care for residents who are NPO. Additionally, she revealed she had not received any training on how to use the oral tray kit with suction. During a surveyor interview on 5/29/2024 at approximately 10:30 AM with NA, Staff E, she revealed that she uses an oral tray kit attached to suction to provide oral care for all residents who are NPO. During a surveyor interview on 5/29/2024 at 11:00 AM with NA, Staff F, she revealed it is her practice to use either an oral tray kit or wall suction during oral care for the residents. During a surveyor interview on 5/29/2024 at 11:11 AM with NA, Staff G, she revealed it is her practice to use oral tray kits with suctioning for oral care. During a surveyor interview on 5/29/2024 at 11:34 AM, with NA, Staff H, she revealed she uses oral tray kits attached to wall suction for NPO residents. During a surveyor interview on 5/30/2024 at 1:34 PM with the Medical Director, he revealed he was not aware that NA's were performing oral care with suction. He further revealed that it would be his expectation that oral care with suction would only be provided by a licensed nurse or respiratory therapist. During a surveyor interview on 5/30/2024 at approximately 2:20 PM with the Respiratory Therapist Manager, she revealed that most residents on the ventilator unit have artificial airways. She further revealed that only licensed nurses or respiratory therapists should be performing oral care with suctioning. During surveyor interviews on 5/29/2024 at 10:40 AM and 5/30/2024 at approximately 5:00 PM with the Administrator, she acknowledged that NA's were providing suctioning during oral care to those residents on the Ventilator Unit who were NPO and had tracheotomies and it was not within the NA scope of practice to suction Additionally;y, she acknowledged that the facility does not have a policy or procedure on how to perform oral care on residents with a tracheostomy. Due to the facility's failure to provide oral care consistent with professional standards of practice Residents ID #s 1, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17 were placed at risk for serious injury, serious harm, serious impairment, or death. Cross Reference F 725
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure licensed nurses had the ap...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure licensed nurses had the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical well-being of each resident, as determined by resident assessments and individual plans in accordance with the facility assessment for 3 of 3 nurses reviewed, Staff A, I, and J who worked on the Ventilator Unit. Findings are as follows: Record review of a facility reported incident submitted to The Rhode Island Department of Health on 5/23/2024 revealed in part that a resident alleged that on 5/22/2024 the second shift nurse shoved mouthwash two times in his/her mouth with no suction. Record review failed to reveal evidence that the facility has a policy or procedure on how to perform oral care on residents with a tracheostomy (a medical procedure that involves creating an opening in the neck to place a tube into a person's trachea, or windpipe). Record review of the Facility Assessment revealed that the facility has identified that they are able to provide care and nursing services for residents who require care including, but not limited to, tracheostomy and suctioning. Record review revealed Resident ID #1 was readmitted to the facility in March of 2024 with diagnoses including, but are not limited to, cerebral infarction, brain stem stroke syndrome, chronic respiratory failure, tracheotomy status and locked in state (a complex condition presenting with quadriplegia due to damage in the brain stem where cognition, blinking and hearing are classically preserved). Record review of a Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status was completed with a score of 14 out of 15 indicating intact cognition. Further review reveals s/he requires respiratory treatments including, but not limited to, suctioning, tracheotomy care and invasive mechanical ventilator (a type of therapy that helps you breathe or breathes for you when you can't breathe on your own). Record review of a care plan dated 4/5/2019 and revised 4/19/2022 reveals a focus care area for risk for oral health or dental care problems as evidenced by poor dentition with interventions including, but not limited to, provide oral hygiene/mouth care twice per day and as needed. Further review of the care plan revealed a focus care area revised on 7/6/2021 that the resident is at risk for respiratory complications related to tracheostomy and chronic ventilator with interventions including, but not limited to, suction tracheotomy and airway as needed. Record review revealed the following physician's orders: -4/11/2018- Nothing by mouth (NPO) -10/16/2018- oral care two times a day -4/6/2023- peridex solution (germicidal mouthwash) give 15 milliliters (ML) orally two times daily, SWAB twice daily for oral care. Record review of the May 2024 Medication Administration Record revealed the peridex mouthwash medication was administered on 5/22/2024 at 4:00 PM by Registered Nurse, Staff A. Record review of the May 2024 Treatment Administration Record (TAR) revealed the oral care was signed off as administered on the evening shift by Staff A. Record review of a staff witness statement authored by Staff A, revealed that she performed oral care for the resident by moistening a mouth swab with water. Additional review revealed she acknowledged that she did not utilize suction for the resident. Record review revealed a provider progress note dated 5/24/2024 at 3:11 PM revealed in part, .Reportedly on the night of the 22nd of 3-11 shift the patient's nurse forced mouthwash into the patient's mouth quoted as 'shocked' as well as pried open my mouth she did not suction. Patient states then [s/he] swallowed it .will obtain chest x-ray .Locked-in syndrome. Patient history of locked-in syndrome. [s/he] is able to blink [his/her] eyes only. [s/he] is unable to voice any concerns. [s/he] is a letter board for communication . Record review of a staff witness statement authored by Nursing Assistant, Staff B, states in part, When doing mouthcare we use a package that has a suction connected to a toothette and mouthwash. [Residents] have another kind of mouth rinse but when they use that they use a regular toothette and suction [not connected to the toothette]. During a surveyor interview with Staff A on 5/29/2024 she acknowledged she did not use suction during mouth care for the Resident ID #1. She further revealed that if she utilized mouthwash her normal practice would be to suction the resident. Furthermore, she revealed she had never worked on a unit with tracheostomy/ventilator residents, and she did not receive education from the facility prior to the incident or before providing oral care to a resident with a tracheostomy. Record review of the staffing schedule from 5/18/2024 through 5/29/2024 revealed that Staff A, I, and J provided care to residents on the Ventilator Unit. Record review failed to revealed evidence that Registered Nurses, Staff A, I, and Licensed Practical Nurse Staff J received training and competencies related to providing suctioning and oral care for residents who are NPO with tracheotomies that may require mechanical ventilation. During a surveyor interview on 5/29/2024 at 10:40 AM and 5/30/2024 at approximately 5:00 PM with the facility Administrator she revealed it would be her expectation of licensed staff to suction a resident who is NPO during oral care. Additionally, she was unable to provide evidence of training or competencies for Staff A, I, and J relative to providing suctioning and oral care for residents who are NPO with tracheotomies that may require mechanical ventilation. Cross Reference F 695
May 2024 4 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

Based on record review and staff interview it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice, relative to promptly ide...

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Based on record review and staff interview it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice, relative to promptly identifying and intervening during an acute change in a resident's condition, for 1 of 1 resident reviewed, Resident ID #1. Findings are as follows: Record review of a community reported complaint submitted to The Rhode Island Department of Health on 5/21/2024 alleges, Resident ID #1 had a new wound to his/her toe. Further review revealed the Physician's Assistant (PA) wanted to hospitalize the resident however, the facility administration refused to send the resident to the hospital. Review of a facility policy titled, Skin integrity and wound management review date 5/1/2024 states in part, .A comprehensive initial and ongoing nursing assessment of intrinsic and extrinsic factors that influence skin health, skin/wound impairment, and the ability of wound to heal will be performed. The plan of care for the patient will be reflective of assessment finding from the comprehensive patient assessment and wound evaluation. Staff will continually observe and monitor patients for changes and implement revision to the plan of care as needed . Record review revealed that Resident ID #1, was admitted to the facility in September of 2023 with diagnoses including, but not limited to, atrial fibrillation (an irregular often rapid heart rate that commonly causes poor blood flow) and peripheral vascular disease (circulatory disease in which narrowed blood vessels reduce blood flow to the limbs). Review of a change in condition form dated 5/18/2024 at 1:00 PM authored by Licensed Practical Nurse, (LPN) Staff A, revealed that on the 7:00 AM to 3:00 PM shift the resident was observed with new wounds to the his/her left great toe and left inner ankle. Additional review revealed that the resident complained of 7 of 10 pain to the toe and 4 of 10 pain to the left inner ankle. Further the resident was experiencing one plus pitting edema (indention when touched) to his/her lower extremities. Additional review of the change in condition form revealed a new order for a STAT (as soon as possible) Xray to the Left toes. Record review of the progress notes revealed the following: -5/19/2024 at 7:54 AM, Nursing notified the covering Nurse Practitioner that the x-ray to the left toes was negative for fracture. New order monitor for signs and symptoms of injury. -5/20/2024 at 6:25 AM, The resident was alert with intermittent confusion and continued with pitting edema to both lower extremities. -5/20/2024 at 2:23 PM, Resident was evaluated by the PA, new order for STAT venous and arterial ultrasound of the left foot to rule out vascular compromise. Record review revealed a physician order dated 5/20/2024 for a STAT arterial and venous ultrasound to his/her right foot. Record review failed to reveal evidence that the above-mentioned ultrasound was completed. Record review revealed a physician's order dated 5/21/2024 for an additional STAT arterial and venous ultrasound for the resident's bilateral feet. Additional review of the progress notes revealed the following: -5/21/2024 at 1:46 PM, authored by the PA, Staff B, revealed the nursing staff was instructed if unable to obtain the ultrasound in a reasonable amount of time STAT the resident should be sent to the emergency room immediately. Additionally, nursing staff was instructed to apply compression stockings. Further review revealed patient has a history of congestive heart failure monitor patient progress should edema persist will order blood work. Awaiting ultrasound. Record review failed to reveal evidence of a physician's order to apply compression stockings. Further record review of the progress notes revealed the following: -5/21/2024 at 1:11 PM, PA notified that after four hours the STAT ultrasound had not been completed. -5/21/2024 at 8:10 PM, Authored by LPN, Staff C, revealed in part, Alert. Confused. Venous U/S [ultrasound] obtained to BLE [bilateral lower extremities] at approximately 5:00 PM .left toes remain purple in color. Right toes lighter purple/pink. BLE cool to touch from knee to feet. Faint PP [pedal pulses felt in the feet] bilat. [Both legs]. BPE [bilateral peripheral edema] noted .Right- lower extremity color is pale. Left-lower extremity color is pale. Right LE is cool to touch. Left lower LE is cool to touch . During a surveyor interview on 5/23/2024 at approximately 11:30 AM with Staff C, she acknowledged she completed the above-mentioned assessment for the resident. Additionally, she revealed she did not notify the provider of the resident exhibiting the above mentioned symptoms. Record review of a progress note dated 5/22/2024 at 6:56 AM authored by LPN, Staff E, revealed in part, .Still awaiting interpretation of venous ultrasound. Left toes remain purple in color. Right toes lighter purple/ pink. BLE cool to touch from knees to feet. Faint PP bilat . During a surveyor interview on 5/23/2024 at approximately 11:30 AM with LPN, Staff E, she acknowledged she completed the above-mentioned assessment for the resident on 5/21/2024. She further revealed she was aware that only a venous ultrasound was completed for the resident. She acknowledged she did not notify the provider of the resident experiencing the above-mentioned symptoms and that the arterial ultrasound has not been completed. During a surveyor interview on 5/23/2024 at 11:48 AM with Physician Assistant, Staff B, he acknowledged the order he entered on 5/20/2024 for the ultrasound to the resident's right foot was erroneous and it should have been written for the residents left foot. Additionally, he revealed that he would have expected notification of the resident's change in condition as documented on 5/21/2024 on 3:00 PM to 11:00 PM and 11:00 PM to 7:00 AM. During a surveyor interview on 5/22/2024 at approximately 2:30 PM with the Director of Nursing Services (DNS), she revealed she would expect the resident would be assessed every shift for 72 hours, including a full set of vital signs after a change in condition is identified per policy. Additionally, acknowledged she was the nurse on duty on 5/20/2024 during the 7:00 AM and 3:00 PM and 3:00 PM to 11:00 PM shift and she did not complete a full assessment and did not obtain the residents vital signs. Furthermore she was unable to provide evidence why the ultrasound was not completed as ordered on 5/20/2024. Record review failed to reveal evidence of an assessment completed to include complete vital signs on the following dates and times: - 5/18/2024 3:00 PM to 11:00 PM - 5/19/2024 3:00 PM to 11:00 PM - 5/20/2024 7:00 AM to 3:00 PM and 3:00 PM to 11:00 PM Record review of a progress note dated 5/22/2024 at 8:00 AM, authored by RN, Staff A, revealed that the resident was sent to the emergency room related to worsening discoloration of both lower extremities with faint pedal pulses and both extremities cool to touch. Record review of a Radiology Results Report dated 5/22/2024 at 11:17 AM failed to reveal evidence that the arterial ultrasound to both feet was completed as ordered. During a surveyor interview on 5/23/2024 at 2:45 PM with the Medical Director, he revealed his expectation would be that the PA order would reflect the ultrasound to have been ordered for the correct foot on 5/20/2024. Additionally, he revealed he would have expected both the arterial and venous ultrasound to the resident bilateral feet to have been completed as ordered. Record review of the ED [Emergency Department] Documentation dated 5/22/2024 at 9:06 AM revealed that the resident had been transferred to the hospital by Emergency Medical Services (EMS) after worsening foot discoloration and swelling of his/her left and right feet. Both extremities were cool to touch, the left foot red/purple and right foot bluish purple in color. Wounds were noted to the right outer ankle and left inner ankle with three plus pitting edema. Review of the hospital documentation titled, History and Physical dated 5/22/2024 at 7:17 PM, revealed the following upon arrival to the hospital: -Blood Pressure (BP):129/94 (normal range 120/80) -Pulse (P): 111 (normal range 60-100) -Respiratory Rate (RR): 20 (normal range 12-16) -White Blood Cells (WBC): 15.9 (normal range 4.0-11.0) Further record review revealed a plan including, but not limited to, suspect resident presentation likely due to peripheral embolization (state in which the blood vessel is obstructed by the lodgment of a material or mass),versus cellulitis, start heparin drip for suspected embolization,start antibiotics for treatment of acute cellulitis of left lower extremity with associated bacteremia(bacteria in the blood) related to tachycardia (elevated heart rate) and leukocytosis (higher than normal level of white blood cells) During a surveyor interview on 5/23/2024 at 12:29 PM with the DNS she was unable to provide evidence that the staff completed an assessment including a full set of vital signs every shift for 72 hours after a change in condition was identified on 5/18/2024. Additionally, she was unable to provide evidence that the provider was notified after the resident's change in condition as documented on 5/21/2024. Furthermore, she was unable to explain why the arterial ultrasound was not obtained as ordered prior to the residents hospitalization on 5/22/2024.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice re...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice relative to following a physician's order for 2 of 2 residents reviewed with an indwelling suprapubic catheter (a flexible tube that collects urine from the bladder and empties the urine into a drainage bag), Resident ID #'s 7 and 8. Findings are as follows: According to Mosby's 4th Edition, Fundamentals of Nursing page 314 states in part, The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. Record review of a community reported complaint submitted to The Rhode Island Department of Health on 5/21/2024 alleges in part, that treatments were not completed as ordered on the day shift of 5/20/2024. 1. Record review revealed that Resident ID #7 was admitted to the facility in May of 2023 with diagnosis including, but not limited to, obstructive uropathy (excess urine collection in the kidneys) and benign prostatic hyperplasia (overgrowth of prostate tissue) with lower urinary tract symptoms. Record review revealed the following physician's orders: -5/28/2023- irrigate suprapubic catheter with 100 milliliters (ML) of normal saline every day and evening shift. -5/29/2023- Suprapubic care wash with soap and water and apply a dry protective dressing one time daily. Record review of the May 2024 Treatment Administration Record failed to reveal evidence that the above-mentioned suprapubic catheter treatments were administered as ordered on 5/20/2024 on the day shift. 2. Record review revealed the Resident ID #8 was admitted to the facility in June of 2021 with diagnosis including, but not limited to, Multiple sclerosis and neuromuscular dysfunction of the bladder (bladder dysfunction caused by an injury). Record review revealed the following physician's orders: -12/7/2023 irrigate suprapubic catheter with 60 ML's of normal saline three times a day. -6/8/2023 Zinc Oxide External Paste 40% wash buttocks then Apply topically two times daily for moisture associated skin damage -3/14/2024-Lidocaine External Gel 4% (local anesthetic) Apply to suprapubic catheter fistula opening topically every shift for irritation Place face cloth rolled up to lift abdominal fold and allow aeration to area, shift the catheter from right to left daily. Record review of the May 2024 Treatment Administration Record failed to reveal evidence that the above-mentioned treatments were administered as ordered on 5/20/2024 on the day shift. During a surveyor interview on 5/22/2024 at approximately 2:30 PM with the Director of Nursing Services she acknowledged that she worked as a floor nurse on 5/20/2024 and did not complete any of the above-mentioned treatments as she was too busy passing medications.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with pr...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 3 of 3 residents reviewed for pressure ulcers, Resident ID #'s 4, 5 and 6. Findings are as follows: Record review of a community reported complaint submitted to The Rhode Island Department of Health on 5/21/2024 alleges in part, treatments were not completed as ordered on the day shift 5/20/2024. 1. Record review revealed that Resident ID #4 was readmitted to the facility in April 2024 with a diagnosis including, but not limited to, unstageable pressure ulcer (characterized by full-thickness skin and muscle loss, with slough (moist dead tissue) or eschar (dry dead tissue) obstructing the wound bed). Record review revealed the following physician's orders dated 5/16/2024: -pressure injury sacrum (pelvic area) cleanse with wound cleanser, skin prep (skin protection wipe) around the wound, then pack the wound bed with collagen sheet and place a piece of calcium alginate (wound dressing), cover with a bordered foam dressing every day shift. -Stage 3 pressure injury (full-thickness loss of skin that extends to the hypodermis or subcutaneous tissue) of left gluteus cleanse with wound cleanser and pat dry, skin prep around the wound, then apply thera honey (wound ointment) to wound bed and cover with bordered gauze. Review of the May 2024 Treatment Administration Record failed to reveal evidence that the above mentioned treatments were completed on 5/20/2024, as ordered. 2. Record review revealed that Resident ID #5 was admitted to the facility in May 2024 with a diagnosis including, but not limited to, acute respiratory failure with hypoxia (a condition where you don't have enough oxygen in the tissues of the body). Record review revealed a physician's order dated 5/19/2024 to cleanse right buttock wound with wound cleanser, skin prep peri area and apply foam dressing every day shift. Review of the May 2024 Medication Administration Record failed to reveal evidence that the treatment was completed on 5/20/2024, as ordered. 3. Record review revealed that Resident ID #6 was admitted to the facility in April 2024 with a diagnosis including, but not limited to, unstageable pressure ulcer. Record review revealed a physician's order dated 5/9/2024 to apply phytoplex z-guard paste 57-17% (petrolatum-zinc oxide ointment) to bilateral buttocks two times daily for wound care. Review of the May 2024 Treatment Administration Record failed to reveal evidence that the above mentioned treatment was completed on 5/20/2024 in the morning, as ordered. During a surveyor interview on 5/22/2024 at approximately 2:30 PM with the Director of Nursing Services she acknowledged that she worked as a floor nurse on 5/20/2024 and did not complete any of the above-mentioned treatments as she was too busy passing medications.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Based on record review and staff interview it has been determined that the facility failed to keep residents free from significant medication errors for 1 of 1 resident reviewed for insulin, Resident ...

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Based on record review and staff interview it has been determined that the facility failed to keep residents free from significant medication errors for 1 of 1 resident reviewed for insulin, Resident ID #2. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 5/21/2024 alleges the Director of Nursing Services worked on 5/20/2024 from 7:00 AM through 11:00 PM and failed to administer insulin, as ordered. Record review revealed Resident ID #2 was admitted to the facility in February of 2024 with diagnoses including, but not limited to, diabetes and morbid obesity. Review of a physician's order dated 5/20/2024 revealed Semglee insulin, inject 16 units once per day for diabetes. Review of the May 2024 Medication Administration Record failed to reveal evidence the Semglee insulin was administered as ordered on 5/20/2024. Review of a physician's order dated 5/8/2024 revealed Lispro insulin inject subcutaneously (below the skin) per sliding scale before meals for diabetes. Review of the May 2024 Medication Administration Record failed to reveal evidence the resident's blood sugar was obtained and lispro insulin was administered as ordered per sliding scale on 5/14/2024 at 6:30 AM. Review of a physician's order dated 5/8/2024 revealed Admelog insulin, inject 34 units subcutaneously with meals for diabetes with instructions to hold the medication if the resident's blood sugar is less than 200. Review of the May 2024 Medication Administration Record revealed the following dates when the resident's blood sugar was less than 200 and the resident received 34 units of insulin when the medication should have been held per the physician's order. -5/4/2024 at 4:30 PM, blood sugar of 190 -5/6/2024 at 7:30 AM, blood sugar of 154 During a surveyor interview with the Director of Nursing Services on 5/22/2024 at approximately 2:30 PM, she could not provide evidence that the resident received his/her 16 unit of Semglee insulin and Lispro insulin 5/14/2024 at 6:30 AM. Additionally, she acknowledged that the resident's Admelog insulin should have been held on 5/4/2024 and 5/6/2024 per the physician's order.
May 2024 2 deficiencies 2 IJ (1 affecting multiple)
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

Based on record review and staff interview it has been determined that the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or ...

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Based on record review and staff interview it has been determined that the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident relative to 1 of 1 unlicensed person who was working as a Graduate Nurse, (GN), in the facility and was responsible for overseeing the care of 34 of the facility's residents during the 11:00 PM - 7:00 AM shift on 5/4/2024- 5/5/2024, Staff A. Findings are as follows: Review of a community reported complaint submitted to the Rhode Island Department of Health on 5/7/2024 alleged that an unlicensed graduate nurse administered medications to residents on the N3 (north) unit of the facility on the 11:00 PM - 7:00 AM shift. Record review of Staff A's personnel file failed to reveal evidence that she had a valid nursing license. Additional review failed to reveal evidence that the facility provided nursing education or completed nursing competencies for Staff A Record review revealed Staff A worked unsupervised on the 11:00 PM - 7:00 AM shift on 5/4/2024-5/5/2024 and documented in 34 residents' electronic medical records to include, but not limited to, the administration of medications, treatments, and completion of assessments. During a surveyor interview with the Director of Nurses on 5/9/2024 at approximately 3:30 PM, she was unable to provide evidence that Staff A had a nursing license and acknowledged that she was the designated nurse who was left unsupervised to work independently on the 11:00 PM - 7:00 AM shift on 5/4/2024, to oversee the care of 34 of the facility's residents. During a surveyor interview with the Administrator on 5/10/2024 at approximately 1:00 PM, she acknowledged that Staff A was an unlicensed person who worked unsupervised as a nurse on the above mentioned shift and date, and documented in 34 residents' electronic medical records to include, but not limited to, the administration of medications, treatments, and completion of assessments. Additionally, she was unable to provide evidence that the facility was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Cross reference F 725
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0725 (Tag F0725)

Someone could have died · This affected multiple residents

Based on record review and staff interview it has been determined that the facility failed to provide sufficient nurse staffing to ensure resident safety and attain the highest practicable physical, m...

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Based on record review and staff interview it has been determined that the facility failed to provide sufficient nurse staffing to ensure resident safety and attain the highest practicable physical, mental and psychosocial wellbeing of each resident relative to 1 of 1 unlicensed person who was scheduled as a nurse on a unit unsupervised and who documented that she administered treatments and/or medications to 5 of 5 residents reviewed who had treatments and/or medications scheduled for the 11:00 PM - 7:00 AM shift, Resident ID #s 1, 2, 3, 4, and 5, and who documented in 34 of 34 residents' health records reviewed from a unit, Resident ID #'s 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33 and 34. Additionally, the facility failed to provide sufficient nurse staffing relative to 1 of 1 Registered Nurses (RN), Staff C, reviewed who worked 20 hours in a 24 hour period. Findings are as follows: Review of a community reported complaint submitted to the Rhode Island Department of Health on 5/7/2024, alleged that an unlicensed graduate nurse had administered medications to residents on the N3(north) unit of the facility on the 11:00 PM-7:00 AM shift. According to RegisteredNursing.org, In addition to attending and successfully completing recognized nursing schools, nurses must pass the National Council Licensure Examination-Registered Nurse (NCLEX-RN) exam in order to work as a practicing Registered Nurse .Candidates must pass NCLEX within three years from when they graduated nursing school .some states put additional limitations on how many times candidates can re-take the test . Review of the working nursing schedule on 5/4/2024, revealed the scheduled nurse on the North 3 unit called out for the 11:00 PM-7:00AM shift and Unlicensed Person, Staff A, was scheduled as the registered nurse on the unit, unsupervised. Record review revealed Staff A, graduated from a nursing school in 2016 and does not hold an active nursing license. 1a. Record review revealed Resident ID #1 was admitted to the facility in January of 2023 with diagnoses including, but not limited to, chronic respiratory failure, pneumonia, and a tracheostomy. Record review revealed the resident had a gastrostomy tube (G-tube - a surgically inserted tube that goes through the abdomen directly into the stomach) to administer feedings and medications. Record review of the May 2024 Medication Administration Record (MAR) revealed Staff A, documented that she administered the following medications on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 to Resident ID #1: - 6:00 AM- Acetylcysteine Solution 10% 2 milliliter (ml) via trach (tracheostomy) - 6:00 AM- Albuterol Sulfate Nebulization solution 0.083% via trach - 6:00 AM- TwoCal HN (tube feeding) administer bolus via gravity 240 ml - Flush tube (G-Tube) with 30 ml of water before and after each medication pass - 6:00 AM- Flush tube with 180 ml (water) - Oxygen via trach mask to maintain oxygen saturation of 88%-92% - Check tube (G-tube) for proper placement prior to each feeding, flush, or medication administration by measuring the length of the tube 1b. Record review revealed Resident ID #2 was admitted to the facility in May of 2021 with diagnoses including, but not limited to, dementia, chronic obstructive pulmonary disease (COPD), diabetes type 2 and a history of falling. Record review of the May 2024 MAR revealed Staff A documented that she administered the following medication on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 to Resident ID #2: -2:00 AM and 6:00 AM- Morphine Sulphate (a medication used to treat severe pain) oral solution 5 milligram (mg) by mouth Review of the Narcotic Book revealed Staff A documented that she administered the above medication on 5/5/2024 at 2:00 AM and 6:00 AM. 1c. Record review revealed Resident ID #3 was admitted to the facility in July of 2021 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review of the May 2024 MAR revealed Staff A documented that she administered the following medication on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 to Resident ID #3: -7:00 AM- Trazodone (a medication used to treat depression) 75 mg 1d. Record review revealed Resident ID #4 was admitted to the facility in July of 2016 with diagnoses including, but not limited to, dementia and bipolar disorder. Record review of the May 2024 MAR revealed Staff A documented that she administered the following medication on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 to Resident ID #4: -6:00 AM- Tramadol (a medication used to treat pain) 50 mg Further record review revealed Staff A documented that she assessed the resident for side effects of psychotherapeutic medications. 1f. Record review revealed Resident ID #5 was admitted to the facility in July of 2021 with diagnoses including, but not limited to, dementia and a history of falling. Record review of the May 2024 Treatment Administration Record (TAR) revealed Staff A, documented that she administered the following treatment on the 11:00- PM - 7:00 AM shift on 5/4-5/5/2024 to Resident ID #5: -Lotrisone Cream 1-0.05% (Clotrimazole-Betamethasone) apply to right lower extremity rash topically every shift for rash 1g. Record review revealed Resident ID #6 was admitted to the facility in May of 2023 with diagnoses including, but not limited to, dementia and chronic congestive heart failure. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including pain. 1h. Record review revealed Resident ID #7 was admitted to the facility in April of 2024 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00- PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1i. Record review revealed Resident ID #8 was admitted to the facility in March of 2017 with diagnoses including, but not limited to, dementia and chronic congestive heart failure. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, shortness of breath. 1j. Record review revealed Resident ID #9 was admitted to the facility in March of 2021 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1k. Record review revealed Resident ID #10 was admitted to the facility in December of 2023 with diagnoses including, but not limited to, dementia and a history of falling. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, shortness of breath. 1L. Record review revealed Resident ID #11 was admitted to the facility in September of 2019 with diagnoses including, but not limited to, dementia and muscle weakness. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to pain and shortness of breath. 1m. Record review revealed Resident ID #12 was admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and major depressive disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to pain and shortness of breath. 1n. Record review revealed Resident ID #13 was re-admitted to the facility in August of 2022 with diagnoses including, but not limited to, dementia and COPD. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to pain and shortness of breath. 1o. Record review revealed Resident ID #14 was re-admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and a history of falling. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1p. Record review revealed Resident ID #15 was re-admitted to the facility in March of 2015 with diagnoses including, but not limited to, dementia and COPD. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain ans shortness of breath. 1q. Record review revealed Resident ID #16 was admitted to the facility in March of 2023 with diagnoses including, but not limited to, dementia and COPD. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1r. Record review revealed Resident ID #17 was re-admitted to the facility in December of 2023 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1s. Record review revealed Resident ID #18 was re-admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and a history of falling. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1t. Record review revealed Resident ID #19 was re-admitted to the facility in April of 2024 with diagnoses including, but not limited to, dementia and epilepsy. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1u. Record review revealed Resident ID #20 was admitted to the facility in May of 2023 with diagnoses including, but not limited to, dementia and psychotic disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1v. Record review revealed Resident ID #21 was admitted to the facility in March of 2019 with diagnoses including, but not limited to, dementia and chronic heart failure. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1w. Record review revealed Resident ID #22 was admitted to the facility in February of 2020 with diagnoses including, but not limited to, dementia and epilepsy. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1x. Record review revealed Resident ID #23 was admitted to the facility in February of 2023 with diagnoses including, but not limited to, dementia and major depressive disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1y. Record review revealed Resident ID #24 was re-admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and COPD. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1z. Record review revealed Resident ID #25 was re-admitted to the facility in December of 2023 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to pain, and shortness of breath. 1aa. Record review revealed Resident ID #26 was admitted to the facility in June of 2023 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ab. Record review revealed Resident ID #27 was admitted to the facility in July of 2022 with diagnoses including, but not limited to, dementia and diabetes type 2. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ac. Record review revealed Resident ID #28 was re-admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and diabetes type 2. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ad. Record review revealed Resident ID #29 was admitted to the facility in January of 2024 with diagnoses including, but not limited to, dementia and diabetes type 2. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. 1ae. Record review revealed Resident ID #30 was re-admitted to the facility in November of 2023 with diagnoses including, but not limited to, dementia and anxiety disorder. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1af. Record review revealed Resident ID #31 was re-admitted to the facility in March of 2022 with diagnoses including, but not limited to, dementia and diabetes type 2. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ag. Record review revealed Resident ID #32 was admitted to the facility in August of 2021 with diagnoses including, but not limited to, dementia and COPD. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ah. Record review revealed Resident ID #33 was re-admitted to the facility in February of 2022 with diagnoses including, but not limited to, dementia and diabetes type 2. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. Additionally, Staff A documented that she assessed the resident for adverse side effects of psychotherapeutic medications. 1ai. Record review revealed Resident ID #34 was re-admitted to the facility in December of 2023 with diagnoses including, but not limited to, dementia and a history of falling. Record review revealed Staff A documented in the May 2024 MAR and TAR on the 11:00 PM - 7:00 AM shift on 5/4-5/5/2024 various assessments including, but not limited to, pain and shortness of breath. During a surveyor interview on 5/9/2024 at 10:27 AM with the 11:00 PM - 7:00 AM shift nursing supervisor, Staff B, she indicated that Unlicensed Person, Staff A worked on the N3 unit on 5/4/2024 into 5/5/2024 as the nurse on the unit, due to a call out. Staff B indicated that there are approximately 34 residents on the unit. Additionally, she indicated that she was aware that Staff A was not a licensed nurse. During a surveyor interview on 5/9/2024 at 12:01 PM with Registered Nurse, Staff C, she indicated that on the 11:00 PM - 7:00 AM shift on 5/4/2024 into 5/5/2024 she worked on the South 1 unit. She further indicated that she went up to the N3 unit once during that shift, at approximately 5:30 AM, to help Staff A with medication administration. Additionally, she indicated that she administered medications to three or four residents, however, she was unable to provide evidence that she was the one who administered the medications to the residents on N3 from 11:00 PM to 7:00 AM on 5/4 into 5/5/2024. During a surveyor interview on 5/9/2024 at 3:21 PM with Staff A, she indicated that she is a graduate nurse and not a licensed nurse. She acknowledged that she worked on the N3 unit unsupervised on the 11:00 PM - 7:00 AM shift on 5/4/2024 into 5/5/2024, and documented in the resident's medical records that she administered medications, treatments, and completed assessments. Additionally, she indicated that she was not the one to administer the medications to the residents and that another nurse, whose name she could not recall, came to the unit at approximately 6:00 AM to administer the medications as ordered. Furthermore, she acknowledged that she documented in the 34 resident records that she assessed residents, administered medications and provided treatments to them. During a surveyor interview on 5/10/2024 at approximately 1:00 PM with the Director of Nursing Services (DNS) she indicated that she was unaware that Staff A was scheduled to work unsupervised as the nurse on the unit until after the shift was completed. She further indicated that she was unaware that Staff A had graduated nursing school 8 years ago and was ineligible to work as a graduate nurse. Additionally, she acknowledged that Staff A, an unlicensed person, documented that she administered medications and/or treatments to Resident ID #s 1, 2, 3, 4, and 5. Furthermore, she acknowledged that Staff A, documented in the 34 resident records that she assessed residents, administered medications and provided treatments to them. 2. Review of a community reported complaint submitted to the Rhode Island Department of Health on 5/13/2024 alleged in part, that a nurse was forced to work a 20 hour shift. According to the 2023 Rhode Island General Laws Title 23 - Health and Safety Chapter 23-17.20- Healthcare Facilities Staffing Section 23-17.20-3. - Overtime requirement, .(b) .In no case shall a health care facility require an employee to work in excess of twelve (12) consecutive hours . Review of the facility's working schedule for 5/10/2024 through 5/11/2024 revealed Registered Nurse, Staff C, worked the following consecutive days and shifts: -5/10/2024- N3 Unit- 7:00 PM- 11:00 PM -5/10-5/11/2024- South 1 Unit- 11:00 PM-7:00 AM -5/11/2024- North 1 Unit- 7:00 AM- 3:00 PM Additional review revealed RN, Staff C worked on the units for a total of 20 hours in a 24 hour period. During a surveyor interview on 5/13/2024 at approximately 9:00 AM with Staff C, she revealed that on 5/10/2024 she was scheduled to work in the facility as a unit nurse from 7:00 PM until 7:00 AM on 5/11/2024, a 12 hour shift. She indicated that she was asked by a supervisor to stay on a different unit until 11:00 AM on 5/11/2024 due to a call out. She further indicated that the oncoming nurse did not come in to relieve her from the unit and she worked until 3:00 PM, to include administering medications to residents. RN, Staff C, she indicated that she did not want to work for more than 16 hours however, she did not want to leave the residents abandoned. She was also worried that her nursing license would be in jeopardy if she had left. During a surveyor interview on 5/13/2024 at 9:28 AM with the Staffing Coordinator, she revealed that she is responsible for creating the nursing schedule. She further indicated that the facility cannot sufficiently staff the units with nursing staff without using agency staff. Additionally, she indicated that the facility offers increased wages for facility staff nurses to pick up unfilled shifts however, sufficiently staffing the facility is still difficult. During a surveyor interview on 5/14/2024 at 9:38 AM with the Nursing Weekend Supervisor, Staff D, she indicated that she was the nursing supervisor on the weekend of 5/11/2024 however worked on the unit due to insufficient staffing. She further indicated that RN, Staff C was scheduled to work until 11:00 AM on 5/11/2024, however when a nurse called out that morning, she requested Staff C to stay on the until 3:00 PM. Additionally, she indicated that she is responsible for staffing the units on the weekends if needed, however she was unaware that Staff C had already worked 16 hours prior to asking her to stay for an additional 4 hours. During surveyor interviews on 5/13/2024 at 9:53 AM and on 5/14/2024 at 9:51 AM with the DNS, she acknowledged that Staff C worked as a unit nurse, to include administering medications to residents, for 20 hours in a 24 hour period. Additionally, she was unable to provide evidence that the facility provided sufficient nurse staffing to ensure resident safety and attain the highest practicable physical, mental and psychosocial wellbeing of each resident.
Apr 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, resident, and staff interview it has been determined that the facility failed to protect the resident's right to be free from neglect for 1 of 1 residents...

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Based on surveyor observation, record review, resident, and staff interview it has been determined that the facility failed to protect the resident's right to be free from neglect for 1 of 1 residents reviewed for neglect, Resident ID #5. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 4/26/2024 alleges in part that a Licensed Practical Nurse (LPN) does not administer Resident ID #5's medication when they are due. Record review of a 2/23/2021 facility policy titled Abuse Prohibition, states in part, .prohibit abuse, mistreatment, neglect .for all residents .Neglect is defined as the failure of .employees, or service providers to provide goods and services to a patient that are necessary to avoid physical harm, pain, mental anguish, or emotional distress . Record review revealed that the resident was admitted to the facility in February of 2024 with diagnoses including, but not limited to, Guillain-Barre syndrome (a rare disorder in which your body's immune system attacks your nerves), gastroesophageal reflux disease (GERD/acid reflux) and anxiety. During a surveyor interview on 4/26/2024 at 11:30 AM with Resident ID #5 and a family member the following was revealed: -During the morning of 4/23/2024 the resident experienced nausea, vomiting and abdominal pain. The family member indicated s/he was present during the morning vomiting episode and further indicated the resident's assigned nurse, LPN, Staff A, was in the room as well. The family member further indicated that Staff A was on the other side of the privacy curtain tending to the resident's roommate. - The resident's family member indicated that the resident was crying out in discomfort due to the abdominal pain when they asked the nurse to see him/her but were ignored by Staff A. Additionally, Staff A did not come to around the curtain to see Resident ID #5 or speak with him/her or the family member. - Furthermore,the family member indicated that the nurse left the room without checking on the resident and did not return. The family member then indicated that s/he exited the resident's room after the nurse and requested Oxycodone pain medication for the resident as s/he continued to experience severe abdominal pain. The family member revealed that the nurse responded in a rude tone and asked him/her why s/he didn't ask earlier when the resident received his/her morning medication and did not medicate the resident. - The family member further indicated that s/he went to the in-house Physician's Assistant's (PA) office to request he see the resident due to his/her severe pain, nausea, and vomiting. The family member also indicated that s/he met with the Director of Nursing Services (DNS) and informed her of his/her concerns relative to Staff A failing to assess or medicate the resident. Record review revealed an encounter progress note dated 4/23/2024, authored by the PA. The note indicates that the resident was seen by the PA at the request of the family member for abdominal pain, nausea, and vomiting. Additionally, the note revealed that the resident exhibited anxiety, lightheadedness, and dizziness. The note states in part, .Discussed with director of nursing as patient's [family member] has concerns. Directed nursing to discussed with patient and patient [family member]. Called back to see patient by patient's [family member]. Requesting reevaluation. Patient continues with abdominal pain. No change in physical examination . During a surveyor interview on 4/26/2024 at 12:26 PM, with the PA, he revealed that he was notified of Resident ID #5's complaints of abdominal pain, nausea, and vomiting by his/her spouse sometime after 10:00 AM on 4/23/2024 and not by Staff A, the resident's nurse. Additionally, the PA indicated that the family member was very upset when s/he informed him that the nurse was aware of the resident's change in condition when she was in the room, only separated by the privacy curtain and ignored both the resident and family member. The PA indicated that he would have expected that Staff A would have notified him of the resident's change in condition. A surveyor interview was attempted with Staff A on 4/26/2024 at 12:55 PM, however unsuccessful. Additional record review revealed the following physician's order and start date: - 4/5/2024, Oxycodone 5 milligram (MG), give 1 tablet via gastrostomy tube every 6 hours as needed for severe pain (level 7 and greater on a 0 - 10 scale, 10 indicating worst pain). Record review of the April 2024 Medication Administration Record (MAR) revealed that s/he was administered a dose of Oxycodone 5 MG on 4/23/2024 at 4:46 AM, which indicates s/he could have received a second dose at 10:46 AM. Further review of the MAR revealed that s/he did not receive a second dose until 1:25 PM; approximately greater than 2 hours later than s/he could have received the medication when s/he experienced severe abdominal pain and requested it. During a surveyor interview on 4/26/2024 at 1:49 PM, with Registered Nurse (RN), Staff B, she acknowledged that she and Staff A were the two nurses assigned to work the unit Resident ID #5 resides in on 4/23/2024 during the 7:00 AM - 3:00 PM shift. Staff B further indicated that she was asked by the DNS to assume the care of Resident ID #5 due to an issue with Staff A. Staff B indicated that she was aware that the resident had complaints of abdominal pain, nausea and vomiting which had been going on since the morning and lasted throughout the day. Additionally, Staff B indicated that she administered the resident a dose of Oxycodone 5 MG at 1:25 PM for his/her complaints of abdominal pain, level 10 after the PA asked her to, and indicated that is when she took over caring for the resident. Lastly, Staff B revealed that during nurse-to-nurse report for exchange of care, Staff A was unable to provide her with any information that would indicate that Staff A assessed the resident relative to his/her change in condition. Staff B indicated that after she medicated the resident, s/he was subsequently transferred to the hospital due his/her ongoing complaints of abdominal pain, nausea, and vomiting. Further record review revealed that the resident was transferred to an acute care hospital on the evening of 4/23/2024 and admitted with a diagnosis of acute calculus cholecystitis [swelling of the gallbladder]. During a surveyor interview with the DNS on 4/23/2024 at 12:46 PM, she was unable to provide evidence that Resident ID #5 was kept free from neglect. Additionally, she acknowledged that she asked Staff B to assume the care of Resident ID #5 on 4/23/2024 after it was brought to her attention by the PA and the resident's family member that his/her needs were not met by Staff A. Furthermore, the DNS indicated that she would have expected the Staff A would have assessed the resident for a change in condition, document the findings in the resident's medical record, notify the provider and medicate him/her for pain when requested.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0740 (Tag F0740)

Could have caused harm · This affected 1 resident

Based on record review and staff interview it has been determined that the facility failed to ensure that a resident who displays or is diagnosed with a mental disorder receives appropriate treatment ...

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Based on record review and staff interview it has been determined that the facility failed to ensure that a resident who displays or is diagnosed with a mental disorder receives appropriate treatment and services to attain the highest practicable mental and psychosocial well-being for 1 of 1 residents reviewed who exhibited behavioral symptoms, Resident ID #4. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 4/24/2024 alleges in part that Resident ID #4 exhibited uncontrollable combative behaviors. Record review revealed the resident was admitted to the facility in April of 2024 with diagnoses including, but not limited to, dementia and anxiety. Record review of a care plan dated 4/17/2024 revealed a focus area indicating s/he exhibits distressed/fluctuating mood symptoms related to anxiety and dementia. Interventions include but are not limited to; refer to behavioral health specialist as needed, observe for signs and symptoms of worsening anxiety, anger and agitation. Record review revealed a telehealth evaluation progress note dated 4/23/2024 at 7:23 PM which indicates that the resident was evaluated by a provider via telehealth due to agitation. Additionally, the note indicates the resident's condition is worsening and orders were given for him/her to be transferred to the Emergency Department (ED). Further record review revealed a nursing progress note dated 4/23/2024 at 10:14 PM which states in part, .Resident was combative and uncooperative this shift. Resident spit medications back out. Not able to redirect. Family called and no resolution at this time . Record review revealed the following physician's orders: - 4/16/2024, .psych [psychiatric] .Obtain Consult as needed/indicated and treatment for patient health and comfort. - 4/17/2024, Trazodone 50 milligrams (MG), give one tablet every 6 hours as needed for anxiety and agitation. Additional record review of the April 2024 Medication Administration Record (MAR) revealed that the above-mentioned medication was administered to the resident on the following dates and times and documented as being ineffective: - 4/21/2024 at 6:20 PM - 4/23/2024 at 5:20 PM - 4/24/2024 at 2:09 AM Further record review failed to reveal evidence that interventions were implemented to manage his/her anxiety or agitation after the medication was noted to be ineffective. Record review revealed a progress note dated 4/25/2024 at 2:11 PM which indicates a psychiatric consult was ordered however, the record failed to reveal evidence that a psychiatric consult was ordered prior to this date. During a surveyor interview on 4/24/2024 at approximately 4:00 PM with Registered Nurse (RN), Staff C, she revealed that she was the nurse assigned to provide care for Resident ID #4 on 4/23/2024 during the 3:00 PM - 11:00 PM shift. Additionally, she indicated that the resident exhibited aggressive behaviors such as hitting staff, refusing care and medication. She indicated that she notified the on-call provider who ordered for the resident to be transferred to the ED. Staff C, further indicated that she informed the facility supervisor who informed her that the facility does not send residents to the hospital due to dementia. Staff C, further indicated that she called the resident's family member to inform him/her of the physician's order for the resident to be transferred to the ED due to behavioral symptoms, however, s/he refused and requested the resident remain at the facility. Furthermore, Staff C indicated that the resident's behaviors were uncontrollable and continued for the duration of her shift. Staff C acknowledged that she failed to document or notify the provider of Resident ID #4's spouse's refusal for ED transfer or the fact that his/her behaviors were unchanged. Lastly, Staff C acknowledged that she did not attempt further interventions to manage his/her behaviors. During surveyor interviews with the Director of Nursing Services (DNS) on 4/24/2024 at approximately 3:30 PM and 4/26/2024 at 12:01 PM, she revealed that her expectation is that staff would have notified the provider of the resident's unchanged, unmanageable behaviors and request alternate interventions. Additionally, she was unable to provide evidence that Resident ID #4 received appropriate treatment and services to attain the highest practicable mental and psychosocial well-being to manage his/her behavioral symptoms.
Apr 2024 4 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Tube Feeding (Tag F0693)

A resident was harmed · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that residents that are fed through a feeding tube receive the appropriate treatment and services ...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that residents that are fed through a feeding tube receive the appropriate treatment and services to prevent complications for 1 of 1 resident reviewed who receives nutrition and medications via Gastrostomy Tube (G-tube- is a feeding tube that provides supplemental feeding, hydration, or medicine directly to the stomach), Resident ID #21. Findings are as follows: Record review of a facility policy, revised on 6/1/2021, titled, Gastrostomy Tube (G-tube)/Percutaneous Endoscopic Gastrostomy (PEG) Tube Placement, states in part, .Document .Procedure .Site assessment .Patient's response, including any adverse effects .X-ray confirmation . Record review for the resident revealed s/he was admitted to the facility in April of 2023 with diagnoses including, but not limited to severe protein-calorie malnutrition resulting in gastrostomy tube placement. Record review reveals this resident is NPO (nothing by mouth). During the initial tour on 4/2/2024 at approximately 8:45 AM the resident was lying in bed with his/her eyes closed, non-verbal and s/he did not respond to the surveyor when she introduced herself. Review of a progress note, dated 4/2/2024 at 9:12 PM, revealed the resident's G-tube dislodged when a nurse attempted to flush it during medication administration. Further review of the notes revealed a physician's order on 4/2/2024 to insert a G-tube and obtain a STAT (immediately) KUB (x-ray to view the kidneys, ureters, and bladder) with Gastrografin (a contrast medium used for diagnostic examination of the gastrointestinal tract). Review of the KUB results, dated 4/3/2024 at 12:29 PM, failed to provide verification of the G-tube placement. Further record review failed to reveal evidence that, after the facility received the inclusive KUB results, they failed to contact the physician or follow-up with the contracted radiology vendor regarding the inclusive results on 4/3/2024. During a surveyor observation and simultaneous interview on 4/3/2024 at approximately 12:00 PM, with the resident's family member, s/he indicated that s/he was unaware that the resident's G-tube dislodged on 4/2/2024. Additionally, she acknowledged that the resident was grimacing in pain and indicated this is the only way of communicating that s/he is uncomfortable. S/he further revealed that s/he was upset as the resident was unable to receive any medication to alleviate his/her pain as the G-tube placement has yet to be confirmed. During a surveyor interview on 4/3/2024 at 1:56 PM with the Assistant Director of Nursing, she indicated that, although the G-tube was re-inserted, it cannot be used to administer medications, nutrition, or hydration until the proper placement of the G-tube is confirmed. She was unable to provide evidence of interventions that were implemented to address the resident's nutrition, hydration and medication needs while awaiting confirmation of the G-tube placement. Further record review of the progress notes dated 4/4/2024 revealed the following entries: -11:17 AM, Placement x-ray did not mention anything about tube placement so [radiology] was called and waiting on call back. Pt remains in bed with feed off and no meds given . -12:59 PM, Abdomen 1 view was interpreted by [radiologist, through a contracted vendor] again on 4/4 with findings that gastrostomy tube in the stomach . This indicates that the placement of the G-tube was verified, and the resident could resume receiving nutrition, hydration and medications that the resident had gone without for approximately 36 hours. During a surveyor interview on 4/4/2024 at 3:34 PM with Registered Nurse, Staff A, she acknowledged that the resident had not received any medication, nutrition, or hydration since 4/2/2024 at approximately 9:00 PM when his/her G-tube was dislodged. Furthermore, she was unable to explain why the resident's family member was not notified that his/her G-tube became dislodged on 4/2/2024. During a surveyor interview on 4/4/2024 at 4:32 PM with the Physician's Assistant, in the presence of the Interim Director of Nursing Services and the Lead Clinical Specialist, he indicated that he was unaware until the morning of 4/4/2024 that the resident's G-tube had dislodged on 4/2/2024. He stated that he would have expected the staff to follow clinical protocols and re-evaluate the resident. Additionally, he acknowledged that he did not prescribe any additional hydration to the resident who had not received any hydration since 4/4/2024 at approximately 9:00 PM. During a surveyor interview on 4/4/2024 at 4:47 PM with the Interim Director of Nursing Services in the presence of the Lead Clinical Specialist, she was unable to explain why there were no interventions implemented to address his/her hydration, nutrition or medications while the facility was awaiting g-tube placement confirmation. This failure by facility resulted in a non-verbal cognitively impaired resident with the inability to communicate hungry, thirst, pain or medical needs to go without nutrition, hydration, and medications for appropriately 36 hours.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0710 (Tag F0710)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure the medical care of each resident is supervised by a physician for 1 of 1 resident reviewed for ab...

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Based on record review and staff interview, it has been determined that the facility failed to ensure the medical care of each resident is supervised by a physician for 1 of 1 resident reviewed for abnormal laboratory results, Resident ID #94. Findings are as follows: Record review revealed the resident was admitted to the facility in May of 2021 with diagnoses including, but not limited to, hypothyroidism (a condition which the thyroid gland does not produce enough thyroid hormone), stroke and hypertensive heart disease. Further record review revealed the resident was admitted to hospice services (hospice care-focuses on the care, comfort, and quality of life of a person with a serious illness who is approaching the end of life) on 3/1/2024. Record review of a lab report dated 12/27/2023 revealed a TSH (thyroid stimulating hormone-test to see how well your thyroid is working) result of 0.23 IU (normal range 0.400-4.100 International Unit per Milliliter, indicating a low TSH level. Record review of a progress note dated 12/27/2023 and authored by the APRN (Advanced Practice Registered Nurse) Staff B, states in part, .Lab Review: Abnormal results .TSH 0.2. on levothyroxine [a medication to treat hypothyroidism] .Previously .150mcg .Assessment/Plan .Hypothyroidism: This is an acute new problem. The patient's condition is stable supratherapeutic .Orders: levothyroxine 175mcg po daily, TSH in 6 weeks . Record review revealed a physician's order dated 12/27/2023 for Levothyroxine 175 mcg daily for 6 weeks. Record review of the February 2024 Medication Administration Record (MAR) revealed the 12/27/2023 Levothyroxine order was last signed off as administered on 2/6/2024. Additional review of the MAR revealed a new order for Levothyroxine 175 mcg with a start date of 2/22/2024, indicating the resident did not receive Levothyroxine from 2/7/2024 through 2/21/2024 which was 15 days. Record review of a nursing progress note dated 2/7/2024 states in part, Physician Notified .[name redacted] PA [physician assistant] .Labs Reviewed .TSH Physician Response .STAT TSH . Record review of a nursing progress note dated 2/7/2024 states in part, .Rec'd [received] results of TSH as 81.50 . Record review of the PA's progress note dated 2/9/2024 states in part, .Hypothyroidism .TSH came back at 81. Repeating TSH . Record review of the PA's progress note dated 2/21/2024 states in part, .Noted: Hypothyroid. Nursing staff reports that patient's levothyroxine had 'run out'. Blood work reviewed revealing elevation in TSH. Patient denies any palpitations, etc .Plan: Hypothyroid: Placed an order for levothyroxine 175 mcg 1 tablet daily. Review of blood work. Placed an order for blood work of TSH. Repeat baseline since patient has not been taking his/her medication. Will adjust thyroid medication as test results. Continue to monitor patient's progress .[Resident's Doctor] aware. Record review of a lab report dated 2/22/2024 revealed a TSH result of 101, indicating an elevated TSH level. Record review of the on call physician's progress note dated 2/22/2024 states in part, .Summary: The nurse reports TSH is 101. The patient is already started on Levothyroxine Sodium Tablet 175 MCG last evening. Orders: Notify a clinician of any change in condition . Record review of the physician's progress note dated 2/23/2024 states in part, .Noted: Hypothyroid. Patient's medication had run out per nursing staff. Medication was reordered. TSH results today . Record review of the PA's progress note dated 2/23/2024 states in part, .Labs: February 23, 2024 TSH 101 .Hypothyroidism. Patient TSH 101. Order was placed for levothyroxine 175 mcg daily. Repeat blood work in 4 weeks .Discussed with [Resident's Doctor] . Record review of the PA's progress note dated 3/11/2024 states in part, .Placed an order for blood work .TSH . Record review of the resident's PA's progress note dated 3/12/2024 states in part, .Labs/Radiology/Tests .TSH 124.00 . During a surveyor interview on 4/3/2024 at 10:51 AM with the resident's PA when reviewing the TSH results with the PA from 12/27/2023, 2/22/2024 and 3/12/2024, he revealed that medication adjustments stop once on hospice and we defer to hospice. Additionally, the PA revealed the levels will change if the resident refuses the medication, which the PA stated the resident was not taking his/her medications. This surveyor and the PA reviewed the resident's March and April 2024 MARs which indicated the resident had not taken his/her Levothyroxine on 3 occasions in the month of March only, on 3/5/2024, 3/12/2024, and 3/21/2024. He further revealed all of his assessments were reviewed with the resident's physician at the time and that the physician did not indicate to change the dose. Lastly, he revealed the Levothyroxine needed to be adjusted and that he would talk to the resident's physician. During a surveyor interview on 4/4/2024 at 11:27 AM with the Hospice Nurse, he indicated that he was not aware of the TSH results. He indicated that all recommendations are approved by the facility physician and indicated that the facility physician should be 100% involved in the resident's care and oversight. During a surveyor interview on 4/3/2024 at 12:35 PM with Interim Director of Nursing (DON) and the Lead Clinical Specialist, he revealed the facility and hospice services collaborate in regard to the plan of care. Further revealing that when the PA orders the lab work he should be following up with results. Additionally, the Interim DON could not explain why the resident did not receive his/her Levothyroxine medication from 2/7/2024 to 2/21/2024, subsequently missing 15 doses.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to provide suf...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to provide sufficient nursing staffing to ensure resident safety and attain the highest practicable, physical, mental and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care relative to Activities of Daily Living (ADL) for 2 of 2 residents reviewed for ADL care needs, Resident ID #s 21 and 77. Findings are as follows: 1. Record review revealed that Resident ID #21 was readmitted to the facility in April of 2023 with diagnoses including, but not limited to, dependence on respirator (a machine used to support or replace breathing) and stroke. Record review of a Minimum Data Set (MDS) assessment dated [DATE] revealed the resident requires the assistance of two staff members for bed mobility including turning from side to side, to and from a lying position, and transferring from bed to chair. Review of a care plan dated 5/2/2023 revealed the resident is dependent on staff for ADL care and requires total care for bathing, dressing, grooming and transfers via the use of a mechanical lift. During a surveyor observation on 4/5/2024 at 1:10 PM, of the resident while lying in his/her bed, revealed the foley catheter leaking as evidenced by the wet bed sheets. Nursing Assistant (NA), Staff C was observed to provide the resident with assistance and repositioned him/her without any help. In addition, she also changed the bed linens without the assistance of a second staff member while the resident was lying in bed. During a surveyor interview with Staff C immediately following the above observation, she acknowledged the resident requires the assistance of two staff members during care and revealed it is complicated, almost everyone is heavy. During a surveyor observation on 4/7/2024 at approximately 9:44 AM while in the resident's room during care, revealed NA, Staff D provided care to the resident without the assistance of another person. During a surveyor interview with Staff D immediately following the above observation, she revealed the resident requires the assistance of two staff members during care and indicated there is not enough help to provide care in a timely manner due to the high level of care and low staffing on the unit. Staff D further revealed there have been times when she has been assigned to provide care to 18-20 residents by herself. 2. During surveyor observations on 4/5/2024 between the hours of 1:00-2:00 PM, of the staff's response to call lights revealed the following: -room [ROOM NUMBER]: At 1:00 PM the resident's call light was observed on. Staff responded at 1:38 PM. -room [ROOM NUMBER]: At 1:15 PM the resident's call light was observed on. Staff responded at 1:40 PM. -room [ROOM NUMBER]: At approximately 1:20 PM the resident's call light was on. Staff responded at 1:44 PM. During a surveyor interview on 4/3/2024 at 11:04 with Interim Director of Nursing (DON), she revealed staffing levels are determined by census and level of acuity and acknowledged that staffing remains a challenge. She revealed there have been times when she has had to work the unit when staffing has been low. During a surveyor interview with an anonymous staff on 4/5/2024 at 2:13 PM, she acknowledged the staffing remains low and is a challenge. S/he revealed that most of the residents on the vent unit require two staff members for care. She further revealed having only 2 NA's assigned to the unit pose challenges which includes answering call lights in a timely manner. During an interview on 4/4/2024 at approximately 6:30 PM with the Administrator while in the presence of the DON, they were unable to provide evidence that they have sufficient nursing staff to provide nursing related services to ensure residents safety and attain the highest practicable physical, mental, and psychosocial well-being of each resident as determined by resident assessments and individual plans of care related to ADLs.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, resident and staff interview, it has been determined that the facility failed to properly store, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, resident and staff interview, it has been determined that the facility failed to properly store, distribute, and serve food in accordance with professional standards for food service safety relative to 3 of 5 kitchenettes, 1 of 2 resident room refrigerators, and the cleanliness of 3 of 4 kitchenette ice machines. Findings are as follows: 1. Surveyor observation of the North 3 unit kitchenette on 4/2/2024 at 10:22 AM, revealed 1 two ounce (oz) package of non-individually wrapped Fig [NAME] cookies stored in the refrigerator, opened and not dated. During a surveyor interview on 4/2/2024 at approximately 10:30 AM with Nursing Assistant (NA), Staff E she acknowledged the above observation. - Surveyor observation of the North 1 unit kitchenette on 4/2/2024 at approximately 10:38 AM, revealed a box of ice cream bars that were opened and not dated. Additional observation revealed a 1.5 quart sized container of Breyers chocolate ice cream with freezer burn and was approximately ¾ consumed that was not dated. During a surveyor interview on 4/2/2024 at 10:45 AM with NA, Staff E, she indicated that she does not know when the containers of the items found in the refrigerator were opened and why they were not dated. - Surveyor observation of the first floor main dining room on 4/2/2024 at approximately 12:00 PM revealed a small white refrigerator to the left corner of the kitchenette which contained an opened, an undated bag of waffles, and a wrapped bag of raw ground meat with an expiration date of 3/14/2024. During an interview with the Assistant Food Service Director on 4/2/2024 at 12:30 PM, he acknowledged that the raw ground meat was expired and should not be in the refrigerator. During an interview with the Food Service Director on 4/2/2024 at 2:21 PM, she acknowledged the above findings. 2. Record review revealed resident ID # 60 was readmitted to the facility in October of 2022, with diagnoses including, but not limited to, Macular Degeneration and legal blindness. Further record review revealed a physician order dated 2/27/2024, which states in part, check refrigerator temperature in room twice daily. During a surveyor observation on 4/4/2024 at 1:39 PM of the resident's room revealed a temperature log dated February 2024 on the exterior of the resident's refrigerator which revealed only one temperature was obtained and logged on 2/27/2024. Additional observation of the interior of the refrigerator revealed it had several dried stains that were red and brown in color, a chocolate pudding cup with an expiration date of 4/12/2023, and a container from Dave's Market which was undated and filled 1/2 way with a liquid substance. During a surveyor interview with the resident immediately following the above observation, when asked about how s/he gets items from the refrigerator s/he revealed the staff help me. When asked if staff are checking the temperature and cleaning the refrigerator, the resident revealed the staff take care of it and clean it for me because I can't see, I am blind. During a surveyor interview on 4/4/2024 at approximately 2:05 PM with NA's, Staff F, G, H, and I when questioned about the resident's refrigerator they revealed that they assist the resident by getting the food items from the refrigerator however,they revealed they do not clean it and indicated that the nurses are responsible for checking the temperature. During a surveyor interview on 4/4/2024 at approximately 2:10 PM with Registered Nurse, Staff J she acknowledged the above observations and indicated the refrigerator needed to be cleaned. During a surveyor interview on 4/4/2024 at approximately 2:45 PM with the Interim Director of Nursing, she was unable to provide evidence that staff are checking the refrigerator temperatures in accordance with physician orders.
Mar 2024 2 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0661 (Tag F0661)

Someone could have died · This affected 1 resident

Based on record review, resident representative interview, and staff interview, it has been determined that the facility failed to reconcile all pre-discharge medications with the resident's post-disc...

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Based on record review, resident representative interview, and staff interview, it has been determined that the facility failed to reconcile all pre-discharge medications with the resident's post-discharge medications, for 1 of 9 discharged residents reviewed, Resident ID #1, and failed to have a discharge summary that includes, but is not limited to, a recapitulation of the resident's stay, a final summary of the residents status at discharge and a reconciliation of the residents medications for 2 of 9 residents reviewed Resident ID #s 6 and 9. Findings are as follows: Record review of the facility's discharge policy titled Discharge Planning Process states in part, All Patients being discharged to home, to an assisted living facility, or another community based setting will be given a Discharge Transition Plan and Discharge Packet. The Discharge Transition Plan must include, but not limited to .A recapitulation of the patient's stay that includes, but is not limited to, diagnoses, course of illness/treatment of therapy, and pertinent lab, radiology, and consultation results .A final summary of the patient's status at the time of discharge that is available for release to authorized persons and agencies .Reconciliation of all pre-discharge medications with the patient's post-discharge medications (both prescription and over-the-counter) .A post-discharge plan of care that is developed with the participation of the patient and, with the patient's consent, the patient representative(s), which will assist the patient to adjust to his/her new living environment .Where the patient plans to reside, any arrangements that have been made for the patient's follow-up care and any post-discharge medical and non-medical services .The Discharge Transition Plan will be reviewed with and given to the patient and/or patient representative along with the Discharge Packet upon discharge . Record review of the facility's discharge policy titled, Discharge with Medications states in part, Discharge with Medications (from the facility) .When a Facility physician/prescriber discharges a resident with the medications remaining in the resident's personal inventory, the Facility nurse should review the medications to be given to the resident with the physician/prescriber .The facility should notify the pharmacy of the list of medications and quantities of medications given to the discharged resident or resident's representative for appropriate billing .A medication release form should be used to record the inventory released upon discharge .The completed medication release form should be placed in the resident's permanent medical record .Facility should reconcile discharge medications to the list of medications taken during the facility stay, per facility policy .Facility staff should review the medication orders and directions for use with the resident or the resident's representative before the resident's Discharge with Medications .The Facility should document this review in the resident's medical record in an appropriate note section or resident education record .The facility should have the resident or responsible party sign for receipt of leave of absence/discharge medications .When discharge medications are taken from the resident's personal inventory, the Facility should chart the following on the MAR .Quantity of each medication given to the resident .Date medication is given to the resident .Time medication is given to the resident .Name of person receiving the medication . Record review of a community complaint reported to the Rhode Island Department of Health on 2/22/2024, alleges Resident ID #1 was sent home with another resident's (Resident ID #2) medications. The complainant, a family member of Resident ID #1, included pictures of the following medication cards with Resident ID #2's name printed on the top: Furosemide 40 milligrams (MG) (a diuretic- adverse effects can include electrolyte depletion and renal failure) Methenamine Hippurate 1 Gram (GM) (used to prevent or control returning urinary tract infections- adverse effects can include- nausea, upset stomach- contraindicated in patients with renal insufficiency) Dexamethasone 4 MG (used to decrease inflammation - adverse effects can include - hyperglycemia, which poses a significant health risk when you have chronic kidney disease (CKD)) Glimepiride 1 MG (used to help control high blood sugar - adverse effect can include - hypoglycemia, which poses a significant health risk when you have CKD) Eliquis 5 MG (used to prevent serious blood clots - adverse effects can include bleeding) Acyclovir 400 MG (used to decrease viral replication related to herpes/varicella infections - Patients with CKD are vulnerable to drug toxicity) Metoprolol Succinate extended release 25 MG (used to lower blood pressure - adverse effects can include increased risk of hypotension, shortness of breath) 1) Record review of Resident ID #1 revealed s/he was re-admitted to the facility in July of 2023 with diagnoses including but are not limited to, large B-Cell lymphoma (blood cancer in the lymph nodes), type 2 diabetes mellitus, hypertensive heart and chronic kidney disease without heart failure. The above-mentioned medications have contraindications due to this resident's diagnoses. During a surveyor interview with the family member of Resident ID #1 on 2/23/2024 at approximately 10:25 AM, s/he revealed that s/he went to pick up Resident ID #1 on the discharge date and was given a red bag full of medications by the nurse. The family member further revealed that s/he did not receive discharge education from the nurse regarding the medications. Additionally, the family member stated that when reviewing the medications at home, s/he first thought that the medications must be generics because the medication names on the blister packs failed to match the medications on the facility-provided list of medications for the resident. She stated that eventually she realized that the medications were labeled with Resident ID #2's name and s/he called the facility to inform them that s/he has someone else's medications. Review of a facility document titled Continuity of Care Discharge/Transfer of Patient Form indicated that the resident's medication list was attached to this document. Further review of this document failed to reveal a discharge summary, that it was signed as completed by the discharging nurse, Registered Nurse, Staff A, or that it was signed off as reviewed by the resident or responsible party. During a surveyor interview with Staff A on 2/23/2024 at approximately 9:40 AM he acknowledged that he mistakenly provided Resident ID #2's medications to Resident ID #1 upon his/her discharge. He further revealed that he had 2 red medication bags set up for discharges, he grabbed the wrong one and handed it to the family member of Resident ID #1 without checking first. During a surveyor interview with the Director of Nursing Services (DNS) on 2/23/2024 at approximately 1:00 PM, she was unable to provide evidence that all pre-discharge medications were reconciled with the resident's post-discharge medications prior to Resident ID #1 being discharged home from the facility. 2) Record review of Resident ID #6 revealed s/he was admitted to the facility in December of 2023 with diagnoses including but not limited to, malignant neoplasm of the sigmoid colon (colon cancer) and surgical aftercare following surgery of the digestive system. Review of a progress note dated 12/29/2023 revealed in part, .discharged home today at 12 pm with all medications and paperwork. Medication schedules, therapy recommendations, and any recent labs. Etc. were put in .discharge folder and read over with [patient] . Record review of the residents electronic and paper record in the presence of the DNS on 2/27/2024 failed to reveal a Continuity of Care Discharge/ Transfer of Patient Form which included a recapitulation of the resident's stay, reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescription and over-the-counter), a post-discharge plan of care that is developed with the participation of the resident, with the resident's consent, (the resident representative(s)), which will assist the patient to adjust to his/her new living environment. 3) Record review of Resident ID #9 revealed s/he was admitted to the facility in December of 2023 with diagnoses including but not limited to, anemia and acute kidney failure. Review of a progress note dated 1/4/2024 revealed in part, Resident [discharged ] Home with medications and services All discharge paperwork reviewed and signed with resident. Record review of the residents electronic and paper record in the presence of the DNS on 2/27/2024 failed to reveal a Continuity of Care Discharge/ Transfer of Patient Form which included a recapitulation of the resident's stay, reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescription and over-the-counter), a post-discharge plan of care that is developed with the participation of the resident, with the resident's consent, the resident representative(s), which will assist the patient to adjust to his/her new living environment. During a surveyor interview with the DNS on 2/27/2024 at approximately 12:00 PM she was unable to provide evidence of a Continuity of Care Discharge/Transfer of Patient Form containing a recapitulation of the resident's stay, reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescription and over-the-counter), a post-discharge plan of care for Resident ID #s 6 and 9.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on record review, resident representative interview, and staff interview, it has been determined that the facility failed to store medications in accordance with currently accepted professional ...

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Based on record review, resident representative interview, and staff interview, it has been determined that the facility failed to store medications in accordance with currently accepted professional principles for 1 of 10 residents reviewed relative to breaking the chain of custody of medications and administering said medications to a resident, Resident ID #2. Findings are as follows: According to U.S. Pharmacist article, published June 11, 2021 titled Uncovering the Impact of Storage on Generic Medications, states in part .Storage conditions are vitally important to the overall integrity and quality of medications, and the United States Pharmacopeial Convention, the FDA (Federal Drug Administration), and drug manufacturers provide guidelines for proper storage .From the point of manufacture to the distribution of a medication to a patient, many factors can directly impact the integrity of a drug product, which may result in an avoidable decrease in treatment efficacy or even cause harm. One of the most easily overlooked factors that can directly impact the quality of a drug product is the condition in which medications are stored. From fluctuating temperatures to improper sealing to potential contamination during transportation from place to place, medications are often subjected to conditions that are less than optimal. Most drugs require specific storage conditions to ensure that their integrity remains intact . Record review of a community complaint reported to the Rhode Island Department of Health on 2/22/2024, alleges Resident ID #1 was sent home with another resident's (Resident ID #2)medications. The complaint included pictures of the following medication cards with Resident ID #2's name printed on the top: Furosemide 40 milligrams (MG) (a diuretic) Methenamine Hippurate 1 Gram (GM) (used to prevent or control returning urinary tract infections) Dexamethasone 4 MG (used to decrease inflammation) Glimepiride 1 MG (used to help control high blood sugar) Eliquis 5 MG (used to prevent serious blood clots) Acyclovir 400 MG (used to decrease viral replication related to herpes/varicella infections) Metoprolol Succinate extended release 25 MG (used to lower blood pressure) 1) Record review of Resident ID #1 revealed s/he was re-admitted to the facility in July of 2023 with diagnoses including, but are not limited to, large B-Cell lymphoma (blood cancer in the lymph nodes), type 2 diabetes mellitus, hypertensive heart, and chronic kidney disease without heart failure. S/he was discharged from the facility on 12/4/2023. 2) Record review of Resident ID #2 revealed s/he was admitted to the facility in November of 2023 with diagnoses including, but are not limited to, congestive heart failure, atrial fibrillation (abnormal heart rhythm), and multiple myeloma (cancer of the plasma cells). S/he was discharged from the facility on 12/11/2023. During a surveyor interview with the family member of Resident ID #1 on 2/23/2024 at approximately 10:25 AM, s/he revealed that s/he went to pick up Resident ID #1 on the discharge date of 12/4/2023. The family member revealed s/he was provided a red bag filled with medications by the nurse at discharge; the medications contained in the bag belonged to another resident (Resident ID #2). The family member further revealed that s/he called the facility to inform them that they had sent the wrong medications and was asked to return the medications. S/he revealed that s/he returned the medications to the facility at approximately 7:00 PM on 12/4/2023. During a surveyor interview with Registered Nurse, Staff A, on 2/23/2024 at approximately 9:40 AM he acknowledged that he mistakenly provided Resident ID #2's medications to Resident ID #1 upon his/her discharge. He further revealed that he had 2 red medication bags set up for discharges, he grabbed the wrong one and handed it to the family member without checking first. During a surveyor interview with Registered Nurse, Staff B, on 2/27/2024 at approximately 10:48 AM, she revealed that she was working the night of 12/4/2023 when Resident ID #2's medications were brought back to the facility by the family member of Resident ID #1. She revealed that she could not recall the exact incident but that she would have put the returned medications back in the medication drawer because Resident ID #2 was still at the facility. She further stated that she didn't recall having to order any medications for Resident ID #2 that night. Record review of the pharmacy reorder report for 12/4/2023 provided by the facility failed to reveal evidence that Resident ID #2's medications had been reordered. Record review of Resident ID #2's December Medication Administration record revealed the following: 12/4/2023 at 4 PM-10 PM- Acyclovir was documented as administered. 12/4/2023 at 4 PM -10 PM- Eliquis was documented as administered. 12/5/2023 at 8:00 AM- Glimepiride was documented as administered. 12/5/2023 at 7 AM-12 PM- Dexamethasone was documented as administered. 12/5/2023 at 7 AM- 12 PM- Furosemide was documented as administered. 12/5/2023 at 7 AM-12 PM- Methenamine Hippurate was documented as administered. 12/5/2023 at 8:00 AM- Metoprolol Succinate was documented as administered. During a surveyor interview on 2/27/2024 at approximately 12:00 PM with the Director of Nursing Services, she failed to provide evidence that Resident ID #2's medications were discarded and reordered after they were taken out of the facility and the chain of command was broken.
Feb 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide ap...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide appropriate treatment and services for 1 of 3 residents reviewed with an indwelling catheter, Resident ID #1. Findings are as follows: The Center for Disease Control and Prevention (CDC) document titled, Guideline for Prevention of Catheter Associated Urinary Tract Infections 2009 , states in part, .Proper techniques for Urinary Catheter Maintenance .Do not rest the bag on the floor . Review of a facility policy titled, Catheter: Indwelling Urinary-Care Of , states in part, .13. Secure tubing to keep the drainage bag below the level of the patient's bladder and off the floor. Record review for Resident ID #1 revealed that s/he was readmitted to the facility in January of 2024 with diagnoses including, but not limited to, urinary tract infection, Extended Spectrum Beta-Lactamase [ESBL a type of infection in the urinary tract], congestive heart failure, and anxiety. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating the resident's cognition is intact. Record review of a care plan dated 1/23/2024, states in part, .resident requires indwelling foley catheter due to retention. Interventions include, but are not limited to, provide privacy and comfort, keep catheter off floor. During surveyor observations on 2/6/2024 at 9:50 AM, 10:50 AM, 11:30 AM, and 11:39 AM, revealed the resident's urinary collection bag was resting directly on the floor, and without a privacy bag. The collection bag was visible from the entry door. During a surveyor interview and observation on 2/6/2024 at 11:38 AM with Registered Nurse, Unit Manager, Staff A, he acknowledged that the urinary bag was resting directly on the floor, and it shouldn't be. He further acknowledged that the collection bag should be covered with a privacy bag. During a surveyor interview on 2/6/2024 at 12:54 PM with the Director of Nursing Services (DNS), she acknowledged that urinary collection bags should not be resting directly on the floor.
Dec 2023 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0760 (Tag F0760)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview it has been determined that the facility failed to ensure that residents are free fro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview it has been determined that the facility failed to ensure that residents are free from significant medication errors for 1 of 1 residents reviewed who was administered seizure medications (Keppra, Vimpat, and Phenobarbital) and a blood thinning medication (Lovenox injection) intended for another resident, Resident ID #1. Findings are as follows: Review of the facility policy last revised on 1/1/2022 titled, .General Dose Preparation and Medication Administration, states in part, .Facility staff should comply with Facility policy .and the State Operations Manual when administering medications .Verify each time a medication is administered that it is the correct medication, at the correct dose, at the correct route, at the correct rate, at the correct time, for the correct resident .During medication administration, Facility staff should Identify the resident per Facility policy . Record review revealed Resident ID #1 was readmitted to the facility in August of 2023 with diagnoses including, but not limited to, cerebral infarct (stroke), respiratory failure, tracheostomy (surgical opening through the front of the neck into the windpipe for oxygen delivery), bradycardia (low heartrate), hypertensive heart disease (heart problem caused by high blood pressure), gastrostomy (G-tube, tube inserted through the belly that brings nutrition and medication directly to the stomach),and dysphagia (difficulty swallowing). Review of a Quarterly Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status score of 8 out of 15, indicating moderately impaired cognition. Additional record review revealed progress notes dated 12/21/2023 at 8:26 AM and 9:22 AM, which revealed a change in the resident's condition was reported to the physician. The progress note indicates the resident's family member was notified of a medication error. During surveyor interviews on 12/21/2023 at approximately 11:30 AM and 2:00 PM, with Registered Nurse (RN), Staff A, she indicated that she was the Unit Manager and that she was assigned to work the unit during the 7:00 AM - 3:00 PM shift. She further revealed that she administered Keppra, Vimpat, Phenobarbital, and Lovenox to Resident ID #1 in error. She indicated that after she administered the medications to Resident ID #1, she exited his/her room and realized the medications were not intended for him/her, but for Resident ID #3, who resides in the room next door. She acknowledged that she did not verify Resident ID #1's identity prior to administering him/her Resident ID #3's seizure medications Keppra, Vimpat, Phenobarbital via his/her G-tube and a blood thinning medication, Lovenox injection. During surveyor observations on 12/21/2023 at 11:30 AM and 3:00 PM revealed Resident ID #1 in bed with his/her eyes closed. Record review of the December 2023 Medication Administration Record revealed the following physician's orders with start dates for Resident ID #3, which Resident ID #1 was administered in error on the morning of 12/21/2023. Additionally, review of the U.S. Food and Drug Administration (FDA) online resource for drug labeling revealed the following warnings and precautions of each medication listed. 1. 9/27/2022, Phenobarbital 100 MG, Give 1.5 tablets (total dose 150 MG) via G-tube two times a day for seizures. The drug labeling resource indicates that phenobarbital belongs to a class of drugs known as barbiturates which act on the central nervous system used as a sedative. Additionally, the label indicates that this medication may cause drowsiness, deep coma, hypoventilation (shallow breathing), apnea (temporary cessation of breathing), bradycardia (low heart rate), hypotension (low blood pressure), and syncope (fainting). Furthermore, phenobarbital is contraindicated in patients who have respiratory disease. 2. 10/2/2022, Lovenox injection 120 MG subcutaneously (in the layer under the skin) every 12 hours for left upper extremity deep vein thrombosis (blood clot). The drug labeling resource indicates the most common adverse reactions of Lovenox includes, but are not limited to, bleeding, anemia (low red blood cells), and thrombocytopenia (blood disorder). Additionally, the label indicates certain drug interactions such as aspirin, may increase the risk of hemorrhage [acute blood loss]. 3. 7/13/2023, Keppra Solution 100 MG/milliliters (ML) Give 20 ML (2000 MG) via G-tube every 8 hours for seizure disorder. The drug labeling resource revealed the following in part, .WARNINGS AND PRECAUTIONS .Behavioral abnormalities including psychotic symptoms .irritability, and aggressive behavior .Monitor patients for new or worsening depression .and/or unusual changes in mood or behavior .Most common adverse reactions .Adult patients: somnolence (drowsiness), asthenia (weakness), infection and dizziness . 4. 10/6/2023, Vimpat 200 milligrams (MG), Give 1 tablet via G-tube two times a day for seizures. The drug labeling resource revealed the following in part, .WARNINGS AND PRECAUTIONS .Patients should be advised that VIMPAT may cause dizziness .Caution is advised for patients with known cardiac conduction [how the heart pumps blood] problems .may cause syncope .Multiorgan Hypersensitivity Reactions .Most common adverse reactions .are .headache dizziness, nausea . Additional record review of the December 2023 Medication Administration Record revealed the following scheduled medications Resident ID #1 was administered on the morning of 12/21/2023, after s/he was administered the above-mentioned medications erroneously: - Aspirin 81 MG (medication used for blood thinning in people with a history of stroke) - Doxazosin Mesylate 0.5 MG (medication to treat high blood pressure) - Prevacid 30 MG (medication used to treat acid reflux) Further record review failed to reveal evidence that the pharmacist was contacted to verify the potential medication interactions between Resident ID #1's scheduled medication with the medication s/he was administered in error. Additional record review of a hospital history and physical document dated 11/15/2022 revealed that Resident ID #1 had previously been on Lovenox however it was discontinued because it was causing him/her to have Hemoptysis (when you cough up blood from your lungs). During surveyor interviews with Resident ID #1's Medical Doctor (MD) on 12/22/2023 at 11:08 AM and 12:23 PM, she revealed that she was notified on the morning of 12/21/2023 that Resident ID #1 was administered Keppra, Vimpat, Phenobarbital and Lovenox, medications intended for another resident. She further indicated that she gave orders on 12/21/2023 for nursing to monitor Resident ID #1 for any neurological changes, his/her vital signs to be checked every 4 hours, and blood work (complete blood count, basic metabolic panel, and liver function test). Furthermore, the MD indicated she was notified on 12/22/2023 that the blood work was not obtained on 12/21/2023 and indicated she would have expected to be notified. Additionally, she indicated that the medications Resident ID #1 was administered in error, cause drowsiness and the potential to raise blood pressure. She indicated Keppra takes 48 hours to get out of a person's system. She also indicated Lovenox 120 MG causes a person's blood to be thin for 12 hours. Additionally, she indicated that she would have expected the nurse to have administered the correct medications to the correct resident. During a surveyor interview with the Director of Nursing Services on 12/21/2023 at 12:30 PM, she acknowledged that Resident ID #1 was administered medications intended for Resident ID #3. Additionally, she was unable to provide evidence that Resident ID #1 was kept free from significant medication errors when s/he was administered Keppra, Vimpat, Phenobarbital and Lovenox injection not intended for him/her which had the potential to cause a serious adverse outcome. Furthermore, she indicated that she would have expected the nurse to have administered the correct medications to the correct resident. This facility failure had to the potential to cause more than minimal harm, impairment, or death as Resident ID #1 received Resident ID #3's four significant medications intended for another resident in error.
Nov 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide necessary treatment and services, consistent with professional standards o...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide necessary treatment and services, consistent with professional standards of practice, to promote wound healing and prevent new ulcers from developing for 1 of 2 residents reviewed for pressure ulcers (a localized injury to the skin or underlying tissue due to pressure), Resident ID #1. Findings are as follows: 1. Record review of a community reported complaint submitted to the Rhode Island Department of Health on 11/8/2023 alleges in part, .On multiple occasions Resident ID #1 has had oozing bed sores and blisters on [his/her] body due to lack of repositioning of his/her body [Resident ID #1] currently has a 4x3 pressure ulcer on [his/her] left heel . Record review of Resident ID #1 revealed s/he was admitted to the facility in March of 2022 with diagnoses including, but not limited to, history of traumatic brain injury, cerebral infarction (stroke), hemiplegia (weakness on one side of the body), hemiparesis (paralysis on one side of the body) following cerebral infarction, and a stage IV pressure ulcer (full thickness tissue loss with exposed bone, tendon or muscle) to the sacrum (area located at the bottom of the spine.) Review of a care plan initiated on 11/22/2022 states in part, I have impaired skin integrity .Upon admission: Stage 4 coccyx, right hip .followed by wound care . with interventions including, but not limited to, .Administer treatments as ordered . Record review reveals a physician's order dated 10/22/2023 at 5:25 PM which states, wound nurse to follow, wear heel protectors around the clock. Record review of a progress note dated 10/22/2023 at 6:58 PM, authored by the Nurse Practitioner, reveals Assessment/Plan blister right foot .This is an acute new problem .Orders: wound nurse to follow wear heel protectors around the clock . Record review of a progress note titled .Communication Form dated 10/22/2023 at 7:10 PM revealed the resident was noted with a change in condition/new pressure ulcer to his/her heel. Further review reveals that the clinician was notified, orders to apply soft boots at all times and to have the wound nurse examine the wound were given. Further record review reveals that the new blister was in fact noted to the resident's left heel. Record review of the November 2023 Treatment Administration Record (TAR) fails to reveal evidence that the new order for heel protectors at all times was transcribed. Record review of a document titled AFTER VISIT SUMMARY dated 10/31/2023 written by the wound physician revealed the following: Done today debridement (removal of damaged tissue) for pressure ulcer to left heel, unstageable (full thickness tissue loss in which actual depth of the ulcer is completely obscured) Instructions left heel wound cleanse with normal saline, pat dry and apply bordered foam dressing. Further record review failed to reveal evidence that the above mentioned recommendations by the wound physician were included in the resident's physician's orders. During a surveyor interview on 11/10/2023 at approximate 12:40 PM with Licensed Practical Nurse, Staff A, she revealed she was unaware of the order to apply heel protectors at all times dated 10/22/2023. During a surveyor interview on 11/10/2023 at 1:01 PM with the Assistant Director of Nursing, Registered Nurse, Staff B, she revealed that the provider is typically notified of new recommendations, and she would expect that the verification of recommendations by the provider would be documented. Additionally, she revealed she would expect to see an order on the TAR for soft boots (heel protectors). During a surveyor interview on 11/10/2023 at 1:42 PM with Physician's Assistant, Staff C, he revealed that he would expect the order received by the covering physician to be initiated by the next day. During a surveyor interview on 11/14/2023 at 1:34 PM with Director of Nursing Services, she was unable to provide evidence that the order for heel protectors at all times dated 10/22/2023 and the recommendations from the wound specialist on 10/31/2023 were initiated prior to being brought to the facility's attention by the surveyor.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0710 (Tag F0710)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure the medical care of each resident is supervised by a physician for 2 of 5 residents reviewed for a...

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Based on record review and staff interview, it has been determined that the facility failed to ensure the medical care of each resident is supervised by a physician for 2 of 5 residents reviewed for a change in condition and abnormal lab values, Resident ID #'s 1 and 4. Findings are as follows: 1. Record review of a community reported complaint submitted to the Rhode Island Department of Health on 11/08/2023 alleges in part, .On multiple occasions Resident ID #1 has had oozing bed sores and blisters on [his/her] body due to lack of repositioning of his/her body [Resident ID #1] currently has a 4x3 pressure ulcer on his/her left heel . Record review of Resident ID #1 revealed s/he was admitted to the facility in March of 2022 with diagnoses including, but not limited to, history of traumatic brain injury, cerebral infarction (stroke) hemiplegia (weakness on one side of the body) and hemiparesis (paralysis on one side of the body) following cerebral infarction, and a stage IV pressure ulcer (full thickness tissue loss with exposed bone, tendon or muscle) to the sacrum (area located at the bottom of the spine.) Record review of a progress note titled .Communication Form dated 10/22/2023 at 7:10 PM revealed the resident was noted with a change in condition/new pressure ulcer to his/her heel. Further review reveals that the clinician was notified, orders to apply soft boots at all times and to have the wound nurse examine the wound were given. Record review of a progress note dated 10/22/2023 at 6:58 PM authored by the Nurse Practitioner reveals Assessment/Plan blister right foot .This is an acute new problem .Orders: wound nurse to follow wear heel protectors around the clock . Further record review reveals that the new blister was in fact noted to the resident's left heel. Record review reveals a physician's order dated 10/22/2023 at 5:25 PM which states, wound nurse to follow, wear heel protectors around the clock. Record review of the November 2023 Treatment Administration Record (TAR) fails to reveal evidence that the new order for heel protectors at all times was transcribed. During a surveyor interview on 11/10/2023 at approximate 12:40 PM with Licensed Practical Nurse, Staff A, she revealed she was unaware of the order to apply heel protectors at all times dated 10/22/2023. During a surveyor interview on 11/10/2023 at 1:01 PM with the Assistant Director of Nursing, Registered Nurse, Staff B, she revealed she would expect to see an order entered into the TAR for soft boots (heel protectors). During a surveyor interview on 11/10/2023 at 1:42 PM with Physician's Assistant, Staff C, he revealed that he would expect an order received by the covering physician to be initiated by the next day. 2. Record review of #4 revealed s/he was admitted to the facility in September of 2017 with diagnoses including, but not limited to, history of traumatic brain injury and epilepsy (A neurological disorder that causes seizures). Record review of a care plan dated 6/15/2021 reveals s/he is at risk for seizure activity related to head injury with interventions including, but not limited to, monitor blood level for therapeutic dose of medication as ordered, report abnormal levels to physician. Record review of physician's orders for Resident ID #4 dated 7/21/2021 revealed an order for Keppra (a medication used to treat seizures) 1000 Milligrams (MG) by mouth two times a day. Record review of a lab result report dated 10/2/2023 reveals a serum Keppra level was drawn for Resident ID #4 with a result of 52.2 micrograms (MCG) per Milliliter (ML) (normal range 12 to 46 MCG/ML). Further record review reveals a physician's order dated 10/2/2023 at 8:37 PM, from a telehealth provider, which states, PCP [primary care physician] to review Keppra dosing in AM please . During a surveyor interview on 10/14/2023 at 2:40 PM with the Director of Nursing, she was unable to provide evidence that the Keppra lab value result was reviewed with the PCP per the physician's order dated 10/2/2023. During a surveyor interview on 10/14/2023 at 2:49 PM with the Physician's Assistant, he reveled he was not informed of the Keppra lab value for the resident, as ordered. He further revealed he would have ordered a repeat Keppra level had he been made aware of the elevated value.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0825 (Tag F0825)

Could have caused harm · This affected multiple residents

Based on record review and staff interview it has been determined that the facility failed to obtain specialized rehabilitation services for 1 of 1 resident reviewed relative to rehabilitative service...

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Based on record review and staff interview it has been determined that the facility failed to obtain specialized rehabilitation services for 1 of 1 resident reviewed relative to rehabilitative services, Resident ID #1. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 11/08/2023 alleges in part, .On October 18, 2023, I contacted [Social Worker] and left a voicemail in regard to the August 14, 2023 referral for OT [Occupational therapy] and PT [Physical Therapy] from the office of the [physiatrist, a medical doctor who treats pain and mobility]. As of today's date, she has not returned my call and [the resident] has not been scheduled for OT or PT . Record review of Resident ID #1 revealed s/he was admitted to the facility in March of 2022 with diagnoses including, but not limited to, history of traumatic brain injury, cerebral infarction (stroke), hemiplegia (weakness on one side of the body), hemiparesis (paralysis on one side of the body) following cerebral infarction and stage IV pressure ulcer to the sacrum (area located at the bottom of the spine.) Record review of a document dated 8/14/2023 titled, Continuity of care consultation and referral form reveals consultation notes indicating treatment for skilled PT/OT at an outpatient hospital for neurological rehabilitation. Goals will be to optimize wheelchair seating, tone management, and midline balance control. Record review of a progress note dated 8/14/2023 at 9:38 PM authored by Licensed Practical Nurse, Staff A, states in part, RX [treatment] for skilled PT/OT [Physical Therapy/Occupational therapy] at outpatient [hospital] for neuro rehab. Goals will be to optimize wheelchair seating, tone management, midline balance control . During a surveyor interview on 11/10/2023 at 1:01 PM with the Assistant Director of Nursing, Registered Nurse, Staff B, she was unable to provide evidence that the resident received outpatient PT and OT services for neuro rehab after the recommendation was received on 8/14/2023. During a surveyor interview on 11/10/2023 at 1:42 PM with a Physician's Assistant, Staff C, he indicated that he would expect recommendations made by the specialist to be followed by the facility. During a surveyor interview on 11/14/2023 at 1:34 PM with the Director of Nursing, she revealed that after the recommendation was made by the specialist on 8/14/2023 there was communication to the rehab department related to following up. Additionally, she stated she was not sure where the ball was dropped. Further she was unable to provide evidence that the resident received the PT/OT outpatient services after the recommendation for services was made on 8/14/2023.
Nov 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on surveyor interview and record review, it has been determined that the facility failed to maintain medical records on each resident that are accurately documented for 1 of 1 resident reviewed ...

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Based on surveyor interview and record review, it has been determined that the facility failed to maintain medical records on each resident that are accurately documented for 1 of 1 resident reviewed for the use of a low air loss mattress, Resident ID #4. Findings are as follows: Record review revealed the resident was readmitted to the facility in August of 2019 with diagnoses including, but are not limited to, persistent vegetative state, chronic respiratory failure, brain damage, and constipation. Review of a physician's order dated 7/1/2022 revealed Low air loss mattress to bed every shift Settings 4 Bars Check settings and functions every shift. Review of the care plan initiated on 6/24/2022 and revised on 11/2/2022 indicates [Resident] is at risk for skin breakdown as evidenced by history of pressure ulcer, has actual skin breakdown .and chronic excoriation .[Resident] has contractures, decreased activity, frail fragile skin . with intervention which include but are not limited to low air loss mattress as ordered . During a surveyor observation on 11/6/2023 at 2:44 PM and 11/7/2023 at 12:30 PM, the resident's bed failed to reveal evidence that a low air loss mattress was in place. Record review of November 2023 Treatment Administration Record (TAR) revealed that the low air loss mattress was documented as being in place on 11/6 and 11/7/2023. During a surveyor interview on 11/6/2023 at 3:02 PM with Registered Nurse, Staff B, she revealed that the resident had a low air loss mattress, but it broke several weeks ago. She further acknowledged that staff are inaccurately documenting the air mattress as being in place, when it was not. During a surveyor interview on 11/7/2023 at 1:32 PM with the Director of Nursing Services, she revealed that the resident has not used the low air loss mattress for weeks. Additionally, she was unable to explain why staff have been inaccurately documenting in the resident's medical record.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident, and staff interview, it has been determined that the facility failed to meet professional stan...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident, and staff interview, it has been determined that the facility failed to meet professional standards of quality relative to following physician's orders for 3 of 4 residents reviewed for medication administration, Resident ID #'s 3, 4, and 5. Findings are as follows: Mosby's 4th Edition, Fundamentals of Nursing, page 314 states, The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. 1. Review of a community reported complaint received by the Rhode Island Department of Health on 11/2/2023 alleges that Resident ID #3 used delivery services to order his/her own MiraLAX (medication used to treat constipation) because s/he had not had a bowel movement in 10 days. - Record review revealed Resident ID #3 was admitted to the facility in April of 2023 with diagnoses including, but are not limited to, chronic respiratory failure, dysphagia and constipation. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status score of 15 out of 15 indicating his/her cognition is intact. Review of a physician's order dated 4/26/2023 revealed Polyethylene (MiraLAX) Give 17 gram via PEG-Tube (feeding tube) in the morning from 7:00 to 12:00 noon for Constipation Mix with 4 - 8 oz of liquid. Review of October 2023 Medication Administration Record (MAR) failed to reveal evidence that Resident ID #3 received the MiraLAX on the following dates and times as ordered: 10/2/2023 7 AM - 12 noon 10/3/2023 7 AM - 12 noon 10/4/2023 7 AM - 12 noon 10/5/2023 7 AM - 12 noon 10/6/2023 7 AM - 12 noon 10/7/2023 7 AM - 12 noon 10/8/2023 7 AM - 12 noon During a surveyor interview on 11/6/2023 at 2:28 PM with Resident ID #3, s/he revealed that s/he had not been receiving his/her MiraLAX for approximately one week. Resident ID #3 further indicated that s/he purchased his/her own bottle of MiraLAX on the 8th of October using a delivery service because s/he had not had a bowel movement in several days. Additional review of the record revealed that on 10/8/2023 a one-time order was obtained from the physician to administer MiraLAX Oral Packet 17 GM (Polyethylene Glycol 3350) Give 17 grams via G-Tube [PEG-Tube] one time only for no BM in 3 days . Further review of the October of 2023 MAR revealed that Resident ID #3 received this one-time dose of the MiraLAX on 10/8/2023 at 8:34 PM. Further record review failed to reveal evidence that the provider was made aware that resident did not receive his/her MiraLAX on the above noted dates and times. During a surveyor interview on 11/6/2023 at approximately 2:40 PM with Registered Nurse, Staff A, she revealed that the facility ran out of MiraLAX for about 10 to 14 days. 2. Record review revealed Resident ID #4 was readmitted to the facility in August of 2019 with diagnoses including, but are not limited to, persistent vegetative state, brain damage, and constipation. Review of a physician order dated 7/6/2022 revealed MiraLAX Powder (Polyethylene Glycol 3350) Give 17 grams via G-Tube one time a day for small bowel obstruction Mix with 4 - 8 ounces of fluid. Review of October 2023 MAR failed to reveal evidence that Resident ID #4 received the MiraLAX on the following dates and times as ordered: 10/1/2023 AM 10/2/2023 AM 10/3/2023 AM 10/4/2023 AM 10/5/2023 AM 10/6/2023 AM 10/7/2023 AM 10/9/2023 AM Further record review failed to reveal evidence that the provider was made aware that resident did not receive his/her MiraLAX on the above noted dates and times. 3. Record review revealed Resident ID #5 was readmitted to the facility in April of 2020 with diagnoses including, but are not limited to, chronic kidney disease with heart failure, chronic obstruction pulmonary disease and muscle weakness. Review of a physician order dated 10/6/2021 revealed MiraLAX Powder (Polyethylene Glycol 3350) Give 17 grams by mouth one time a day for Constipation mix well in 4-8 ounces of fluid and ensure dissolved. Do not drink if clumps. Review of the MAR for October of 2023 failed to reveal that Resident ID #5 received the MiraLAX on the following dates and times as ordered: 10/6/2023 7 AM -12 noon 10/7/2023 7 AM -12 noon 10/8/2023 7 AM -12 noon 10/9/2023 7 AM -12 noon Further record review failed to reveal evidence that the provider was made aware that resident did not receive his/her MiraLAX on the above noted dates and times. During a surveyor interview on 11/6/2023 at 3:02 PM with Registered Nurse, Staff B, she revealed that a month ago, the facility ran out of MiraLAX, resulting in a lot of residents missing their doses of MiraLAX. Additionally, Staff B was unable to provide evidence that the providers were notified of the above-mentioned residents not receiving their MiraLAX as ordered. During a surveyor telephone interview on 11/7/2023 at 12:26 PM with the residents' primary care physician, she revealed that she was not aware of the residents not receiving their MiraLAX. She further indicated that she expects the facility to notify her when a resident missed his/her medications. During a surveyor interview on 11/7/2023 at 1:32 PM with the Director of Nursing Services, she revealed that she was not made aware of the residents not receiving their MiraLAX. She further indicated that she expects that staff would notify her if the facility ran out of MiraLAX.
Aug 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that services provided meet professional standards of quality relative to fo...

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Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that services provided meet professional standards of quality relative to following a physician's order for humidified air tubing for 1 of 1 resident reviewed, Resident ID #1. Findings are as follows: Mosby's 4th Edition, Fundamentals of Nursing, page 314 states: The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. Record review of a physician's order dated 6/2/2023 reveals to change the humidified air tubing, date and initial every day shift every Friday. During a surveyor observation of the resident's room on 8/4/2023 at approximately 12:00 PM, revealed blue humidified air tubing, dated 6/30. During a surveyor interview with the Assistant Director of Nursing on 8/4/2023 at approximately 2:50 PM, she acknowledged that the tubing was dated 6/30. Record review of the July Medication Administration Record (MAR), revealed that the above order was signed off as being completed on 7/7/2023 and 7/14/2023. During a surveyor interview with Staff A, Respiratory Therapist, on 8/7/2023 at 9:20 AM, she revealed that the tubing should be changed weekly to reduce the risk of the resident getting a respiratory infection. During a surveyor interview with the Director of Nursing on 8/7/2023 at approximately 1:00 PM she could not provide evidence that the tubing was changed weekly for the last two weeks of July in accordance with the physicians' order.
Jan 2023 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident's drug regimen is free from unnecessary drugs for 1 of 5 residents reviewed, Resid...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that a resident's drug regimen is free from unnecessary drugs for 1 of 5 residents reviewed, Resident ID #5. Record review revealed the resident was admitted to the facility in January of 2020 with a diagnosis including, but not limited to, paroxysmal atrial fibrillation (irregular heart beat). Record review revealed a physician's order initiated on 8/30/2022 and discontinued on 1/10/2023, for Metoprolol 12.5 MG (milligrams) twice daily for hypertension (HTN, high blood pressure). Record review revealed the following progress note: -1/10/2023 states, Seen by [name redacted] yesterday resident with low heart rate, [name redacted] decreased Metoprolol to 12.5mg daily in the am and hold for HR [heart rate less than] 60 . Further record review of a physician's order dated 1/11/2023 states in part, Metoprolol .Give 12.5 mg by mouth one time a day for HTN Hold for HR [less than] 60 . Review of the resident's January 2023 Medication Administration Record revealed the following dates the Metoprolol was administered to the resident when his/her heart rate was less than 60: -1/14/2023, heart rate was documented as 53 -1/15/2023, heart rate was documented as 54 -1/16/2023, heart rate was documented as 54 During a surveyor interview on 1/26/2023 at 10:54 AM, with the Director of Nursing Services, she acknowledged the Metoprolol order was administered to the resident three times outside of the indicated parameters, per the physician's order.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that resident's medication regimen is free of medication error rates of 5% ...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that resident's medication regimen is free of medication error rates of 5% or greater. Based on 30 opportunities for error, there were 2 errors involving Resident ID #119, resulting in an error rate of 6.67%. Findings are as follows: Record review revealed that the resident had the following physician orders: - Calcium + Vitamin D3 oral tablet 600 milligrams (mg)-10 micrograms by mouth two times a day. Manufacturer's instruction's state in part, .Do not crush or chew . - Pantoprazole sodium oral tablet delayed release 40 mg by mouth one time a day for Gastroesophageal reflux disease. Pharmacy instructions on medication card state in part, swallow whole, do not crush . During the medication administration task on 1/25/2023 at 9:15 AM, with Licensed Practical Nurse Staff A, she combined and crushed the Calcium + Vitamin D3 and the Pantoprazole tablets together, mixed them into applesauce and administered them to the resident. During a surveyor interview with Staff A immediately following the above observation, she acknowledged that the above medications were administered crushed to the resident. During a surveyor interview with the Director of Nursing Services on 1/26/2023 at 10:05 AM, she revealed that she would expect the nurses to follow pharmacy and manufacturer's instructions relating to medications that are not able to be crushed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected 1 resident

Based on staff interview, it has been determined that the facility failed to ensure that the Infection Preventionist completed specialized training in infection prevention and control. Findings are as...

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Based on staff interview, it has been determined that the facility failed to ensure that the Infection Preventionist completed specialized training in infection prevention and control. Findings are as follows: During a surveyor interview with the Infection Preventionist on 1/25/2023 at 12:59 PM, she revealed that she was hired in May of 2022 as the Infection Preventionist. Additionally, she could not provide evidence that she completed specialized training in infection prevention and control. During a surveyor interview on 1/26/2023 at approximately 1:00 PM with the Director of Nursing Services, she was unable provide evidence that the Infection Preventionist completed specialized training in infection prevention and control prior to the completion of the survey.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation and staff interview, it has been determined that the facility failed to store drugs and biological...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation and staff interview, it has been determined that the facility failed to store drugs and biologicals in accordance with currently accepted professional principles for 1 of 2 medication storage rooms and 1 of 4 medication carts observed during the medication storage task. Findings are as follows: Record review of a facility policy titled General Med Storage Guidelines revealed in part, .Multi-dose vials which have been opened or accessed (e.g., needle punctured) should be dated and discarded within 28 days unless the manufacturer specifies a different (shorter or longer) date for that opened vial .Refrigerator .injectable dated when opened .expired refrigerated meds are not present . 1. During a surveyor observation of the 3rd floor medication storage room in the presence of Licensed Practical Nurse, Staff B on [DATE] at 9:05 AM revealed a medication storage refrigerator with (1) vial of Apisol Tuberculin Purified Protein (a solution that aids in the diagnosis of tuberculosis) opened and not dated. Manufacturer's instructions state in part, A vial .which has been entered and in use for 30 days should be discarded . During a surveyor interview with Staff B immediately following the above observation, she acknowledged that the vial was not dated when opened. 2. During a surveyor observation of the 3rd floor North low side medication cart in the presence of Licensed Practical Nurse, Staff C revealed (1) Breo Elipta (an asthma combination treatment) 100 micrograms/25 milligram inhaler opened and not dated. Manufacturer's instructions state in part, Discard inhaler 6 weeks after opened . During a surveyor interview with Staff C immediately following the above observation, she acknowledged that the inhaler was not dated when opened. During a surveyor interview with the Director of Nursing Services on [DATE] at 10:00 AM, she revealed that she would expect that the Tuberculin vial and the Breo Elipta inhaler to be dated when opened and was unable to provide evidence of this being performed.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored, served and distributed, in accordance with professiona...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored, served and distributed, in accordance with professional standards for food service safety, relative to the main kitchen. Findings are as follows: 1. The Rhode Island Food Code 2018 Edition 4-601.11 states in part, .nonfood contact surfaces of equipment shall be kept free of an accumulation of dirt .and other debris . During a surveyor observation on 1/23/2023 at approximately 9:30 AM of the main kitchen revealed the three door deli cooler had black substance along the gaskets of all three doors. 2. The Rhode Island Food Code 2018 Edition 4-501.11 states in part .Good Repair and Proper Adjustment states in part, .Equipment shall be maintained in a state of repair and condition .equipment components such as doors shall be kept .tight . During a surveyor observation on 1/23/2023 at approximately 9:30 AM of the main kitchen revealed the second door of the deli cooler when opened, fell off the hinges. 3. The Rhode Island Food Code 2018 Edition 2-402.11 reveals in part, .food employees shall wear hair restraints, beard restraints that are designed and worn to effectively keep their hair from contacting exposed food . During a surveyor observation on initial walk through of main kitchen on 1/23/2023 at approximately 9:30 AM, two dietary staff members without beard restraints, Assistant Food Service Director, Staff D and a cook, Staff E. Further surveyor observations on 1/24/2023 at approximately 12:30 PM and 1/25/2023 at approximately 12:30 PM revealed one dietary staff member without a beard restraint, Staff D. During a surveyor observation on 1/26/2023 at approximately 9:40 AM revealed one dietary staff member without a beard restraint, Staff D and another dietary staff member with a beard restraint sitting at his chin, exposing facial hair, Staff E. 4. The Rhode Island Food Code 2018 Edition 4-602.11 reveals in part the following, .(A) .Equipment food-contact surfaces .shall be cleaned .(4) .equipment such as .beverage dispensing nozzles and enclosed components of equipment .(B) .at a frequency necessary to preclude accumulation of soil or mold . During a surveyor observation on 1/24/2023 at approximately 9:30 AM of the main kitchen revealed the cup holder that holds the juice dispensing gun had a coating of a slight pink colored substance along the bottom of the holder and the juice gun nozzle had a slight pink colored substance coating the inner ridges of the juice dispensing gun. An additional surveyor observation of the juice cup holder on 1/26/2023 at approximately 9:40 AM revealed the cup holder that holds the juice dispensing gun had a slight pink colored substance covering 1/3 of the holder itself. 5. The Rhode Island Food Code 2018 Edition 2-301.14 reveals in part, .Food employees shall clean their hands .during food preparation . During a surveyor observation and interview on 1/23/2023 at approximately 9:40 AM of the main kitchen revealed a sheet pan with ten raw hot dogs and ten raw hamburger patties in the deli area, not refrigerated. During a surveyor observation on 1/23/2023 at approximately 9:40 AM revealed Cook, Staff F, touching one of the raw hamburger patties without washing his hands and /or washing his hands and donning a food service glove prior to doing so. 6. Record review of a facility policy reveals in part, .Meal Distribution: Infection Control .Procedures .5. Soiled Dishware will be handled using universal precautions, including personal protective equipment such as gloves, goggles and disposable aprons . During surveyor entrance conference on 1/23/2023 at 9:19 AM with the Director of Nurse, she revealed the facility was experiencing a Covid-19 outbreak on two units. During a surveyor observation on all days of the food trucks failed to reveal evidence the meal trays of the Covid-19 positive residents were identifiable. During a surveyor observation on 1/25/2023 at approximately 1:25 PM two dietary aides working in the dish room were not wearing goggles, Dietary Aid, Staff G and Dietary Aid, Staff H. During a surveyor interview on 1/26/2023 at approximately 10:00 AM with the District Food Service Manager and the Food Service Director they were unable to provide evidence that goggles are worn while working in the dish room. An additional surveyor interview on 1/26/2023 at approximately 10:00 AM with both the District Food Service Manager and the Food Service Director they acknowledged the dietary staff members that were not wearing beard restraints, the cup holder and nozzle of the juice dispensing gun was soiled and the gaskets and the unit cooler was in need of cleaning and was in disrepair. An additional surveyor interview with the Director of Nurses on 1/26/2023 at approximately 11:30 AM she revealed her expectation is to follow the policy for the handling of soiled dishes.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 8 life-threatening violation(s), Special Focus Facility, 3 harm violation(s), $195,141 in fines, Payment denial on record. Review inspection reports carefully.
  • • 55 deficiencies on record, including 8 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $195,141 in fines. Extremely high, among the most fined facilities in Rhode Island. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Respiratory And Rehabilitation Center Of Ri's CMS Rating?

CMS assigns Respiratory and Rehabilitation Center of RI an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Rhode Island, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Respiratory And Rehabilitation Center Of Ri Staffed?

CMS rates Respiratory and Rehabilitation Center of RI's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 57%, which is 11 percentage points above the Rhode Island average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 66%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Respiratory And Rehabilitation Center Of Ri?

State health inspectors documented 55 deficiencies at Respiratory and Rehabilitation Center of RI during 2023 to 2025. These included: 8 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 3 that caused actual resident harm, and 44 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Respiratory And Rehabilitation Center Of Ri?

Respiratory and Rehabilitation Center of RI is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GENESIS HEALTHCARE, a chain that manages multiple nursing homes. With 210 certified beds and approximately 101 residents (about 48% occupancy), it is a large facility located in Coventry, Rhode Island.

How Does Respiratory And Rehabilitation Center Of Ri Compare to Other Rhode Island Nursing Homes?

Compared to the 100 nursing homes in Rhode Island, Respiratory and Rehabilitation Center of RI's overall rating (1 stars) is below the state average of 3.0, staff turnover (57%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Respiratory And Rehabilitation Center Of Ri?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, the facility's high staff turnover rate, and the below-average staffing rating.

Is Respiratory And Rehabilitation Center Of Ri Safe?

Based on CMS inspection data, Respiratory and Rehabilitation Center of RI has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 8 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Rhode Island. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Respiratory And Rehabilitation Center Of Ri Stick Around?

Staff turnover at Respiratory and Rehabilitation Center of RI is high. At 57%, the facility is 11 percentage points above the Rhode Island average of 46%. Registered Nurse turnover is particularly concerning at 66%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Respiratory And Rehabilitation Center Of Ri Ever Fined?

Respiratory and Rehabilitation Center of RI has been fined $195,141 across 5 penalty actions. This is 5.6x the Rhode Island average of $35,030. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Respiratory And Rehabilitation Center Of Ri on Any Federal Watch List?

Respiratory and Rehabilitation Center of RI is currently an SFF Candidate, meaning CMS has identified it as potentially qualifying for the Special Focus Facility watch list. SFF Candidates have a history of serious deficiencies but haven't yet reached the threshold for full SFF designation. The facility is being monitored more closely — if problems continue, it may be added to the official watch list. Families should ask what the facility is doing to address the issues that led to this status.