NHC HealthCare - Anderson

1501 East Greenville Street, Anderson, SC 29621 (864) 226-8356
For profit - Limited Liability company 290 Beds NATIONAL HEALTHCARE CORPORATION Data: November 2025
Trust Grade
80/100
#48 of 186 in SC
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

NHC HealthCare - Anderson has a Trust Grade of B+, which means it is recommended and considered above average compared to other facilities. It ranks #48 out of 186 nursing homes in South Carolina, placing it in the top half, and #1 out of 5 in Anderson County, indicating it is the best local option. The facility is improving, with the number of issues decreasing from 4 in 2022 to 2 in 2024. Staffing is a relative strength, with a 3 out of 5 rating and a turnover rate of 37%, which is lower than the state average. Additionally, there have been no fines reported, which is a positive sign. However, there are some concerns: staff failed to follow proper COVID-19 precautions for residents, the use of bean bag chairs was not identified as a potential restraint for a resident, and some medications were not stored sterilely. While there are notable strengths, families should consider these weaknesses when researching this facility.

Trust Score
B+
80/100
In South Carolina
#48/186
Top 25%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
4 → 2 violations
Staff Stability
○ Average
37% turnover. Near South Carolina's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most South Carolina facilities.
Skilled Nurses
○ Average
Each resident gets 37 minutes of Registered Nurse (RN) attention daily — about average for South Carolina. RNs are the most trained staff who monitor for health changes.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★☆
4.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2022: 4 issues
2024: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (37%)

    11 points below South Carolina average of 48%

Facility shows strength in fire safety.

The Bad

Staff Turnover: 37%

Near South Carolina avg (46%)

Typical for the industry

Chain: NATIONAL HEALTHCARE CORPORATION

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 8 deficiencies on record

Sept 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, record review, and interviews, the facility failed to identify the usage of bean bags ch...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, record review, and interviews, the facility failed to identify the usage of bean bags chairs as a potential restraint for 1 out of 3 Residents, (R)407. Findings include: Review of the facility's Summary of Federal Residents' Rights, #18. States Restraints, the resident has the right to be free from any physical restraints or chemical restraints administered for the purpose of discipline for convenience. Review of an undated Face Sheet provided by the facility revealed R407 was admitted to the facility on [DATE] with diagnoses to include but not limited to dementia without behavioral disturbance, psychotic disturbance, anxiety, and fracture of unspecified part of neck of femur. Review of R407's unspecified Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] indicated a Brief Interview for Mental Status (BIMS) score of 9 out of 15, which indicated R407 had moderate, cognitive impairment. Review of R407's Care Plan with a start date of [DATE] and target date of [DATE] revealed: Problem: Behaviors being observed and/or monitored AEB [as evidenced by] exit seeking, getting up unassisted, removing brief and urinating in floor. Goals: Will accept reassurance from staff as needed for 90 days from last review/update and/or will do no harm to self, others when exhibiting behaviors for 90 days from last review/update. Approach: Offer to call or suggest calling family member (s) when appropriate. Review of a Progress Note dated [DATE] at 10:34 AM, revealed,This nurse called son r/t resident safety concerns. Resident at the desk w staff currently for safety. Resident has been up unassisted several times this shift. Redirection provided and unsuccessful. This nurse provided education of bean bag use to son for residents safety. Residents son agreed to use of bean bag. Pleasant and thankful for phone call. Review of a Progress Note dated [DATE] at 10:39 PM, revealed, Resident resting on bean bag and resting comfortably w eyes closed. No s/sx of pain or discomfort noted. Daughter present at this time for a visit. Staff assisted back in w/c per daughter's request. Daughter pleasant and thankful for care provided by staff. During an interview on [DATE] at 3:31 PM, R407's son and his sister, stated that they have been told on numerous occasions by staff that their father is a fall risk and if they are not going to be in the room with their father, he will have to be at the nurse's station. R407's son stated that their father is often tired and wants to lie down and he is denied from that right. Many times, staff do not put sheets on his bed forcing the resident to endure being left in his wheelchair. Staff stated to the resident's son and daughter, since he's a fall risk, he needs to be in his wheelchair at the nursing station, because he has dementia. R407's son stated he received a call on [DATE], from staff informing him that his father had been getting up from bed and his wheelchair, and they were going to put him in a bed bag chair at the nursing station for his safety. The son stated, although staff tried to make easy with the son over the phone stating putting his father in the bean bag was not a restraint, but they knew that it was; he reluctantly agreed to the facility putting him in the bean bag. During an interview on [DATE] at 10:46 AM, R407's son stated that if he was able to, he would take his father out of the facility right now. R407's son stated that putting his father, who is a Veteran, in a bean bag chair was a restraint. R407's son further stated that his father was not able to get in or out of the bean bag chair unassisted. R407's son concluded that he's not only concerned about his father but all of the resident's in the facility. During an interview on [DATE] at 12:06 PM, Licensed Practical Nurse (LPN)2 stated R407 was in his wheelchair at the nurse's station, he had been trying to get up several times from his bed and repeatedly trying to get up out of his chair unassisted, he seemed agitated and none of the redirection help. LPN2 stated she called the resident's son, and she spoke with him in length and told him about the bean bag chair, the son said he understood and told them his main concern was keeping his father safe. LPN2 further stated, R407 was laid on the bean bag chair for maybe 40 - 45 minutes. The resident's daughter came and sat with him for about maybe another 20 minutes, and then LPN2 along with another staff, got R407 up and put him back in his wheelchair. LPN2 stated the resident was able to get up out of the bean bag chair unassisted. During an interview on [DATE] at 1:13 PM, Certified Nursing Assistant (CNA)3 revealed this was her first day being assigned to R407. CNA3 stated, His behavior was fine, he was not acting sporadic. When I started my shift at 7:00 AM, resident was already in the bean bag chair. I was told by the nurse that he was in the chair for comfort and rest. During an interview on [DATE] at 2:33 PM, the Director of Nursing (DON) revealed the bean bag chairs are used for residents for rest and to prevent falls. The DON stated, If they don't get rest they will crash. My husband used one before he died, he was [AGE] years old and that was the only way he would get any rest. When asked if there are any risk of using the bean bag chair, the DON stated No, the staff still check on them. We don't use them on a regular basis. Staff will make sure that residents are clean and dry. They will reposition residents; like I said that is the only rest and sleep that they get. They won't stay in their rooms. It's more of a good thing then a bad thing. The Medical Director (MD) is aware that we use bean bags, they like them. It does get them some rest. Using bean bag chairs over medication is a win for everyone. The MD have not talked with me about any risks with using bean bag chairs. And there are no policies written for the use of the bean bag chairs. When asked, how often are the staff required to check on the residents; the DON stated, Usually every two hours or often. We do not have a policy that addresses repositioning of residents in bean bag chairs. Staff will reposition residents on their side in the bean bag chairs. When asked is the use of bean bag chairs being used for interventions of falls, the DON stated Yes. The DON stated that the bean bag chairs are cleaned daily. The facility does not have any documentation of the scheduling of the cleaning of the bean bag chairs. Multiple residents use the bean bag chairs, unlike wheelchairs that are assigned to each resident. The facility does not currently monitor use of a bean bag chair. The DON stated the bean bag chairs are not used for restraints. When asked, what do you consider a restraint? The DON stated, A restraint is anything that limits the use of the body. When asked how the facility is assessing residents that have limited mobility issues in regards to the bean bag chairs. The DON stated, the facility works with therapy to ensure that no one is put in a bean bag chair who can not get up independently. The resident is identified by evaluation on admission and re-admission of mobility. No one that is immobiled utilizes the bean bag chair. The DON stated that she can see how the use of a bean bag chair could potentially be a restraint if a resident could not get up and down out of it. The DON further stated a safe amount of time for a resident to be sitting in a bean bag chair would depend on the patient and we ensure that they can get in and out the bean bag independently. They are assessed by therapy. The DON then confirmed that there are not any assessments being done for residents that would ensure their safety while in the bean bag chairs and residents are not care planned for the use of bean bag chairs.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, observations and interviews, the facility failed to ensure biologicals were kept sterile...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, observations and interviews, the facility failed to ensure biologicals were kept sterile in 1 of 6 medication rooms. Findings include: Review of the facility policy, revised 01/01/19, titled, Medication Storage in the Facility revealed, Expiration Dating (Beyond-use dating) J. Disposal of any medications prior to the expiration dating will be required if contamination or decomposition is apparent. An observation on 09/10/24 at 8:08 AM of the Medication Room on Hall 600 revealed the following: -Aquacel Ag Foam, Manufacturer-Convatec- 20 centimeters (cm)x20cm, 8inch x 8inch Sterile dressing was open and cut in half. There was an expiration date of 02/01/27, Lot#(10)4800949, with no open date. -Acticoat flex3, Manufacturer- [NAME] & Nephew- 10cm x 10cm, 4in x 4in Sterile was open without an open date and expiration date of 06/01/26, Lot#(10)2335 Ref# 66800406. -Aquacel Ag Advantage- Convatec 10cm x12cm, 4in x 5in Sterile was open without an open date and expiration date of 02/01/26, Lot#4302268 Ref#422299. -Allevyn Life, Manufacturer [NAME] & Nephew, 17.2 cm x 17.5 cm Sterile, open without an open date or expiration date, Lot#202410 Ref# 06801300. An interview and observation on 09/10/24 at 8:20 AM with the 600 Hall Nurse Supervisor revealed she was observed discarding open dressings in the trash. The Nurse stated, Open sterile dressings should be discarded, but I question if it is open, but still enclosed in an unopen container. An interview on 09/10/24 at 9:01 AM with the Director of Nursing (DON) revealed a Quality Assurance Performance Improvement (QAPI) document on Single Use Dressing Supplies packet with education to the staff of proper discarding of sterile supplies was conducted on 09/10/24 after the findings. The DON stated, We have educated all of our staff members on how to properly discard sterile dressing. We do use sterile dressings enclosed in a package, due to the sterility being maintained.
Jul 2022 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure the accurate staging of a pressure ulcer on the asses...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure the accurate staging of a pressure ulcer on the assessment for 1 resident (Resident (R) 103) of 3 residents reviewed for pressure ulcers out of a total of 37 sampled residents. R103's admission Minimum Data Set (MDS) assessment documented a stage two (break in the top two layers of skin), rather than unstageable (ulcer covered with dead tissue), pressure ulcer. This failure had the potential to lead to a lack of adequate care planning to heal R103's pressure ulcer. Findings include: Review of the Centers for Medicare and Medicaid Services (CMS) MDS 3.0 RAI Manual v1.17.1, October 2019, accessed at https://downloads.cms.gov/files/mds-3.0-rai-manual-v1.17.1_october_2019.pdf revealed, Identify Unstageable Pressure Ulcers 1. Visualization of the wound bed is necessary for accurate staging. 2. If, after careful cleansing of the pressure ulcer/injury, a pressure ulcer's/injury's anatomical tissues remain obscured such that the extent of soft tissue damage cannot be observed or palpated, the pressure ulcer/injury is considered unstageable. 3. Pressure ulcers that have eschar (tan, black, or brown) or slough (yellow, tan, gray, green or brown) tissue present such that the anatomic depth of soft tissue damage cannot be visualized or palpated in the wound bed, should be classified as unstageable, as illustrated at http://www.npuap.org/wp-content/uploads/2012/03/NPUAP-Unstage2.jpg . Coding Instructions . Enter the number of pressure ulcers that are unstageable related to slough and/or eschar . Enter the number of these unstageable pressure ulcers related to slough and/or eschar that were first noted at the time of admission/entry . Pressure ulcers that are covered with slough and/or eschar, and the wound bed cannot be visualized, should be coded as unstageable because the true anatomic depth of soft tissue damage (and therefore stage) cannot be determined. Only until enough slough and/or eschar is removed to expose the anatomic depth of soft tissue damage involved, can the stage of the wound be determined. Review of R103's admission MDS assessment, with an Assessment Reference Date (ARD) of 05/17/22, revealed she was admitted to the facility on [DATE]. The MDS documented R103 was at risk for pressure ulcers and had one stage-two pressure ulcer that was present on admission. No unstageable wounds were documented. Review of the 05/11/22 admission Observation, located in the Observations tab of the electronic medical record (EMR),revealed R103 had an unstageable pressure ulcer to her left heel that measured 3 centimeters (cm) long and 3 cm wide. Review of R103's 05/11/22 Care Plan, revised 06/30/22, in the RAI [Resident Assessment Instrument] tab of the EMR revealed, Problem: Skin integrity/pressure areas, at risk for r/t [related to] impaired mobility, incontinent episodes of bowel; admitted with Left Heel Un-stageable area. The approaches included: apply [padded] boots to BLE [bilateral lower extremities] while in bed for protection . Offer 30 ml [milliliters] ProHeal Protein Supplement BID [twice daily] . Skin care as ordered: Betadine [antiseptic solution] 10% Left Heel Un-stageable area: Clean with normal saline or wound cleanser; allow to dry; paint with Betadine daily; leave open to air . Observe skin for redness/breakdown . Pressure reducing mattress to bed . [and] Skin assessments weekly. Review of the 07/12/22 Active Orders found in the Orders tab of the EMR, revealed an order to treat a left heel un-stageable area every day: clean with normal saline or wound cleanser; allow to dry; paint with Betadine every shift; leave open to air. The order was started on 06/29/22. Review of the undated Order history found in the Orders tab of the EMR revealed an order to treat a left heel un-stageable wound every shift: clean with normal saline or wound cleanser; allow to dry; paint with Betadine every shift; leave open to air. The order was active from 05/12/22 to 06/29/22. Review of the weekly Wound Management Detail Reports, printed out and provided by the Director of Nursing (DON), revealed the presence of an unstageable pressure ulcer to the left heel, that was present on admission, was documented on 05/11/22, 05/18/22, 05/24/22, 05/31/22, 06/07/22, 06/14/22, 06/21/22, 06/28/22, and 07/05/22. In an interview on 07/13/22 at 10:09 AM, Unit Manager (UM) 4 stated R103 had an unstageable pressure ulcer since admission. UM4 stated the pressure ulcer was considered unstageable because it had been covered with a large scab and dead tissue, and the tissue underneath was not observable to determine the stage of the wound. UM4 stated the wound had been present since admission and she did not recall the wound ever being a stage two. In an interview on 07/13/22 at 12:40 PM, the DON stated the wound should have been coded as unstageable on the MDS. The DON stated the facility did not have a policy addressing MDS Accuracy, but the facility referred to the RAI Manual for direction on accurate coding of skin conditions. In an interview on 07/13/22 at 12:56 PM, the MDS Coordinator (MDSC) stated she relied on documentation on weekly wound management sheets and physician orders to code for presence and staging of pressure ulcers. She stated R103's ulcer should have been coded as unstageable.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review, the facility failed to ensure that 2 residents (Resident (R) 98 and R368) of 3 resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review, the facility failed to ensure that 2 residents (Resident (R) 98 and R368) of 3 residents reviewed for falls had a thorough investigation following a fall to determine root cause of the fall and appropriate interventions needed to prevent recurrence. This failure placed both residents at risk for repeated falls. Findings include: 1. Review of R368's undated Face Sheet located in R368's electronic medical record (EMR) under the Profile tab, indicated the resident was admitted on [DATE], with diagnoses including multiple fractures of ribs, left side; subsequent encounter of fracture with routine healing; spondylolisthesis (a spinal disorder in which a bone (vertebra) slips forward onto the bone below it); spinal stenosis cervical region; and history of falling. Review of R368's admission Minimum Data Set (MDS) assessment, located in R368's EMR under the RAI (Resident Assessment Instrument) tab, with an Assessment Reference Date (ARD) of 04/01/22 revealed R368's Brief Interview of Mental Status (BIMS) was scored as 15 out of 15, indicating the resident was cognitively intact. R368 required extensive assistance with bed mobility, transfers, and ambulation, and toilet use by one staff member. Further review of the MDS indicated R368 has had a fall with a fracture in the month prior to admission but had not fallen since facility admission. Review of R368's 03/28/22 Care Plan, located in the RAI tab of the EMR, revealed R368 was at risk for falls related to decreased mobility, history of falls, and use of psychotropic medications. The approaches included: provide therapy for bed mobility, therapeutic exercise, gait training, and group therapy; assist with safe transfers from bed to chair, educate the resident on calling for assistance before getting up, alert staff to resident's risk for falls, monitor for environmental hazards, place personal items within the resident's reach, ensure use of safe footwear with nonskid treads, and provide assistive devices as needed. Review of R368's nursing Progress Note, written on 04/04/22 at 8:06 PM, located in the EMR under the Progress Notes tab, revealed Licensed Practical Nurse (LPN) 3 documented, Resident was being cleaned by staff in room in bed, when resident rolled to right side to be cleaned, resident rolled off the side of bed. Staff lowered resident to the ground during fall. Resident has complained of [c/o] right knee pain, PRN [as needed] pain meds to be given per order. Family notified and thankful for call. MD [Medical Doctor] notified. Resident in bed in room resting, call light in reach. Review of R368's Event Report, dated 04/04/22, located in the EMR under the Events tab revealed, Description of event: resident rolled in bed-while staff were cleaning resident and rolled off the bed . interventions-immediate measures taken included rest and floormats and the fall was witnessed . orders: 12 weeks fall safety documentation, special instructions: 12-week safety documentation for safety intervention effectiveness . 72 post fall documentation. The Event Report did not contain a documented interview with the certified nurse aide (CNA) who witnessed the fall, the name of the CNA witness, or interview with the resident, even though the resident's cognition was not impaired. Review of R368's Care Plan, updated on 04/04/22, revealed the addition of the intervention to provide floor mats next to the resident's bed was added to the falls Care Plan. There were no new interventions added to address the root cause of the fall or potential assistive devices that could be trialed to prevent recurrence. A request for further documentation was made on 07/12/22 from LPN2 and on 07/13/22 from the Administrator and Assistant Director of Nursing (ADON)1 of witness and resident interviews related to fall incident on 04/04/22. The facility was unable to provide the requested documentation. ADON1 stated the Event Report was where all fall documentation and investigation notes were kept. During an interview on 7/11/22 at 1:03 PM, R368's Power of Attorney (POA) reported that R368 had passed away shortly after being discharged from facility. The POA explained the fall on 04/04/22 was first reported to her by R368, who stated she was on the bedpan in her bed when Certified Nurse Aide (CNA) 4 had pushed her off the bedpan and onto the floor. During an interview on 07/12/22 at 9:00AM, LPN2 stated she was the person to finish and close out the fall event report for R368's 04/04/22 fall. LPN2 explained that she investigated the falls on the hall where R368 was located. LPN2 stated CNA4 was helping R368 off the bed pan and that R368 started to roll too far, so CNA4 reached over and assisted the resident to the floor. LPN2 stated she did not have any interview notes from staff or the resident available and that the Event Report located in the EMR was all that was available. During an interview on 07/12/22 at 10:26 AM, LPN3 stated CNA4 had reported to him that she was on the door side of the room while R368 was on the bed pan in her bed. CNA4 had R368 roll toward the window side of the room to remove the bed pan and noticed R368 was rolling too far. CNA4 tried to assist the resident as well as possible to the floor. R368 required assistance by only one staff member with bed mobility. When questioned about documentation pertaining to falls, LPN3 responded that if the resident complained of pain, then there would be additional paperwork. But if not, there would be a note in the nursing Progress Notes after the event file had been opened. During an interview on 07/12/22 at 10:35 AM, CNA4 stated she was helping R368 off the bed pan and R368 started to roll off the bed. CNA4 reached over and assisted R368 onto the floor. CNA4 stated she did not remember all details of the event. During an interview with the Administrator and ADON1 on 07/13/22 at 11:30 AM, the Administrator explained all information and documentation related to the fall was located on the Event Report and that there was no documentation of interviews with the resident and/or witnesses. 2. Per the undated Resident Face Sheet, located in the Face Sheet tab of the EMR, R98 was admitted to the facility on [DATE]. Per the Medical Diagnosis tab in the EMR, R98 had diagnoses of hip fracture, orthostatic hypotension, and vascular dementia. Review of R98's admission MDS assessment, with an ARD of 02/18/22 and located in the RAI tab of the EMR, revealed R98 had a fall with a fracture prior to facility admission. She had not fallen since admission to the facility. R98 required extensive assistance by one staff member with bed mobility and transfers and had unsteady balance with transfers and walking. The BIMS score was 13 out of 15, indicating minimally impaired cognition. Review of R98's 02/14/22 fall risk Care Plan, found in the RAI tab of the EMR, revealed that interventions put in to place upon admission were as follows: low bed with bedside floor mats, assist patient in safe transfer techniques as needed for transfer from bed to chair, educate R98 on importance of calling for assistance before getting up, and post call before you fall signs in resident's room. Review of a 03/22/22 Event Report, located in the Events tab of the EMR, documented R98 experienced an unwitnessed fall and was found sitting on the floor at her bedside. Under the Event Details section of the report, the type of fall was marked as found on floor. The location of the fall was marked as resident room. The section labeled What was the resident doing just prior to the fall was marked Res [resident] stated she was standing up. The Event Report also documented that there were no changes to R98's mental status, and that possible contributing factors to the fall could be her neurological disorder. The report indicated that her physician and resident representative were notified and the Care Plan in place was reviewed. R98 had a bruise above her left eye but reported no pain at that time. She was sent to the Emergency Department on 03/23/22 after complaining of discomfort in her left hand. Upon examination and X-ray, it was found that R98 had a non-displaced fracture at the base of the fourth finger on her left hand. No abnormalities were found in the X-ray to the left side of her face. R98's hand was splinted, she was given Tramadol as needed for pain, and she was sent back to the facility. Though 03/22/22 Event Report documented R98 said she was attempting to stand up when she fell. It did not document the specific circumstances, such as if she was getting up from the bed or wheelchair, what type of footwear she was wearing, the reason the resident was trying to stand, or the placement and functioning of the call light. Review of R98's Care Plan, located in the RAI tab of the EMR, revised on 03/31/22 and 06/07/22, revealed she required extensive assistance with bed mobility, toileting, transfers, and activities of daily living, and was at high risk for falls related to gait/balance problems, vision impairment, limited mobility, and limited safety awareness. The approaches included: -Continue to keep soft touch call light within reach; -Apply Dycem [a sticky mat to prevent slipping] to wheelchair for added fall prevention; -Continue using the Call Before You Fall signage as a reminder; -Continue to keep low bed with side fall mats; -Continue placing personal items within reach; -Educate resident on importance of calling for assistance before getting up; -Continue use of safe footwear with non-skid treads; -Monitor environmental hazards; [and] -Continue to remind staff of resident's risk for falls. The Care Plan did not reflect any new interventions to address the root cause of the 03/22/22 fall. On 07/12/22, Assistant Director of Nursing (ADON)1 reported that the facility did not keep documentation of resident or staff interviews surrounding an incident in their EMR. She stated the information was completed on worksheets and sent to their Regional Office but were not available to facility staff after 72 hours had passed. ADON1 stated that any documentation of the event was simply reported in the resident's Progress Notes or on the Event Report; the facility did not use an official Investigation Report form. When asked about how she determined the root cause analysis of the fall, the ADON1 was unable to clearly provide distinct information on the facility's process. On 07/12/22 and 07/13/22, requests were made to speak to the Falls Nurse (FN), who was the staff person responsible for the facility's fall information and documentation; however, the FN did not appear for interview and ADON1 stated she would answer the questions. On 7/13/22, the facility was asked to provide documentation of their Falls Policy. They provided an undated policy, typed on blank copy paper and titled, Fall Safety with little information to show that an active fall prevention program was in place and fall incidents were monitored and investigated as required. The policy did not address completing a root cause analysis or an incident investigation including any contributing factors and interviews with the resident, staff, or witnesses. The policy documented, Purpose: To assess resident for risk of fall and initiate appropriate interventions. Procedure: When a fall occurs, assess resident status. Assess position of the resident immediately after the fall. Notify MD [medical doctor] and responsible part of fall. Review situation regarding the fall and initiate the appropriate intervention as necessary.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure weekly skin assessments documented the presence of an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure weekly skin assessments documented the presence of an unstageable (ulcer covered with dead tissue) pressure ulcer for 1 resident (Resident (R) 103) of 3 residents reviewed for pressure ulcers out of a total of 37 sampled residents. This failure had the potential to cause a lapse in treatment and lack of monitoring of the pressure ulcer for R103. Findings include: Review of the facility's undated policy titled, Skin Assessments, which was typed on a blank piece of paper without facility letterhead, revealed, Skin assessments are documented via the EHR [electronic health record] . 1. admission Skin Assessment: skin should be observed within 8 hours of admission and documented not later than 24 hours of admission via the EHR. The admission Observation or Wound Management entry includes a body diagram to mark location of skin integrity. The nurse should use as much description as possible to describe the wound . 2. Ongoing Skin assessment: All patients' skin is assessed on a weekly basis by a licensed nurse and findings are documented in the Weekly Skin Observation. 3. Pressure ulcer and other wound documentation: Documentation requirements are the same for all types of wounds with the addition of staging requirements for pressure ulcers. Assessments are completed weekly and when applicable include location of ulcer, staging, . [etc.]. Review of R103's admission Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 05/17/22, revealed she was admitted to the facility on [DATE]. Staff assessed R103's cognition as severely impaired with memory problems. The MDS documented R103 was at risk for pressure ulcers and had one stage-two pressure (break in the top two layers of skin) ulcer that was present on admission. No unstageable wounds were documented (cross-reference F641: Accuracy of Assessments). Review of the 05/11/22 admission Observation, located in the Observations tab of the electronic medical record (EMR), revealed R103 had an unstageable pressure ulcer to her left heel that measured 3 centimeters (cm) long and 3 cm wide. Review of R103's 05/11/22 Care Plan, revised 06/30/22, in the RAI [Resident Assessment Instrument] tab of the EMR revealed, Problem: Skin integrity/pressure areas, at risk for r/t [related to] impaired mobility, incontinent episodes of bowel; admitted with Left Heel Un-stageable area. The approaches included: Skin assessments weekly. Review of the 07/12/22 Active Orders found in the Orders tab of the EMR, revealed an order to treat a left heel un-stageable area every day: clean with normal saline or wound cleanser; allow to dry; paint with Betadine every shift; leave open to air. The order was started on 06/29/22. Review of the undated Order history found in the Orders tab of the EMR revealed an order to treat a left heel un-stageable wound every shift: clean with normal saline or wound cleanser; allow to dry; paint with Betadine every shift; leave open to air. The order was active from 05/12/22 to 06/29/22. Review of the weekly Wound Management Detail Reports, printed out and provided by the Director of Nursing (DON), revealed the presence of an unstageable pressure ulcer to the left heel that was present on admission and was documented on 05/11/22, 05/18/22, 05/24/22, 05/31/22, 06/07/22, 06/14/22, 06/21/22, 06/28/22, and 07/05/22. Review of R103's Weekly Skin Observations, located in the Observations tab of the EMR, revealed assessments were completed 05/17/22, 05/31/22, 06/08/22, 06/14/22, 06/21/22, 06/28/22, and 07/05/22 and contained inconsistent documentation of the presence of the left heel pressure ulcer: a. The 05/17/22 assessment did not document any skin issues. b. The 05/31/22 documented the presence of a left foot wound and documented, see wound management. c. The 06/14/22 Weekly Skin Observation documented a wound to the left foot and documented, See wound sheet. d. The 06/21/22 Weekly Skin Observation documented a wound to the left foot but did not include any additional details. e. The 06/28/22 and 07/05/22 Weekly Skin Observation documented no skin issues. In an interview on 07/13/22 at 10:09 AM, Unit Manager (UM) 4 stated R103 had an unstageable pressure ulcer since admission and should have been reflected on the skin assessments. She stated the pressure ulcer was considered unstageable because it had been covered with a large scab and dead tissue. In an interview on 07/13/22 at 12:40 AM, the DON stated the skin assessments that did not reflect a left heel pressure ulcer were inaccurate.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff interviews, the facility failed to ensure staff followed adequate transmission-b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff interviews, the facility failed to ensure staff followed adequate transmission-based precautions to prevent the spread of COVID-19. Staff entered the rooms of 4 residents (Resident (R) 629, R143, R630, and R627) out of 8 residents on COVID-19 precautions, who were not up to date on COVID-19 vaccinations and were newly admitted to the facility. Staff did not apply the required personal protective equipment (PPE). These failures placed the residents and staff on Unit 4 at risk for transmission of COVID-19. Findings include: Review of the Centers for Disease Control and Prevention (CDC) COVID Data Tracker website, accessed on 07/11/22 at https://covid.cdc.gov/covid-data-tracker/#county-view?list_select_state=South+Carolina&data-type=Risk&list_select_county=45007, revealed the community transmission level was high. Review of the facility's 07/12/22 Staff Vaccination Matrix, provided by the Infection Preventionist, revealed 55 staff, or 18.82%, were not vaccinated due to granted medical and non-medical exemptions. Per the 02/02/22 CDC Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 Spread in Nursing Homes, accessed at https://www.cdc.gov/coronavirus/2019-ncov/hcp/long-term-care.html, Residents who are not up to date with all recommended COVID-19 vaccine doses and who have had close contact with someone with SARS-CoV-2 infection should be placed in quarantine after their exposure, even if viral testing is negative. HCP caring for them should use full PPE (gowns, gloves, eye protection, and N95 or higher-level respirator) . In general, all residents who are not up to date with all recommended COVID-19 vaccine doses and are new admissions and readmissions should be placed in quarantine, even if they have a negative test upon admission . COVID-19 vaccination should also be offered. Review of the facility's 02/15/22 COVID-19 Policy for: Testing and Quarantine of New Admit and Close Contact Exposure policy revealed, Up to date means a person has received all recommended COVID-19 vaccines, including any booster dose(s) when eligible . All patients who are not up to date will all recommended COVID-19 vaccine doses and are new admssions and readmissions should be placed in quarantine, even if they have a negative test upon admission . Patients can be removed from Transmission-Based Precautions after day 10 following the new-admit/exposure (day 0) if they do not develop symptoms. Patients can be removed from Transmission-Based Precautions after day 7 following the new-admit/exposure (day 0) if a viral test is negative for SARS-CoV-2 and they do not develop symptoms. 1. Review of the undated Resident Face Sheet, located in the Face Sheet tab of the electronic medical record (EMR), revealed R629 was admitted to the facility on [DATE] after a hospital stay from 06/22/22 to 07/06/22. R629 was [AGE] years old. Review of R629's undated Preventive Health Care record in the Preventive Health Care tab of the EMR revealed R629 received one dose of a one-dose COVID-19 vaccine on 11/02/21. There was no record of a booster dose; thus, R629 was not up to date. Review of R629's 07/12/22 Active Orders, located in the Orders tab of the EMR, revealed an order, which originated on 07/08/22, for Isolation Precautions Special Instructions: Isolation precautions: droplet precautions r/t [related to] possible COVID-19 exposure. 2. Review of the undated Resident Face Sheet, located in the Face Sheet tab of the EMR, revealed R143 was admitted to the facility on [DATE] after a hospital stay from 06/13/22 to 06/24/22. R143 was [AGE] years old. Review of R143's undated Preventive Health Care record in the Preventive Health Care tab of the EMR revealed R143 refused COVID-19 vaccination. R143 resided in the room with R629, who was on COVID-19 precautions for recent admission. 3. Review of the undated Resident Face Sheet, located in the Face Sheet tab of the EMR, revealed R630 was admitted to the facility on [DATE] after a hospital stay from 06/26/22 to 07/06/22. R630 was [AGE] years old. Review of R630's undated Preventive Health Care record in the Preventive Health Care tab of the EMR revealed R630 received her first dose of a two-dose COVID-19 vaccine on 06/24/21 and the second dose on 07/20/22. R630 received her first booster dose on 09/14/21. There was no record of a second booster dose; thus, R630 was not up to date. Review of R630's 07/12/22 Active Orders, located in the Orders tab of the EMR, revealed an order, which originated on 07/08/22, for Isolation Precautions Special Instructions: (droplet, contact, COVID) per admission guidelines. 4. Review of the undated Resident Face Sheet, located in the Face Sheet tab of the EMR, revealed R627 was admitted to the facility on [DATE] after a hospital stay from 06/16/22 to 06/22/22. R627 was [AGE] years old. Review of R627's undated Preventive Health Care record in the Preventive Health Care tab of the EMR revealed R627 received her first dose of a two-dose COVID-19 vaccine on 01/23/21 and the second dose on 02/12/21. R627 received her first booster dose on 09/22/21. There was no record of a second booster dose; thus, R627 was not up to date. R627 resided in the room with R630, who was placed on COVID-19 precautions as a new admission. On 07/11/22 at 1:24 PM, a Certified Occupational Therapy Assistant (COTA) and Physical Therapy Assistant (PTA) entered the shared room of R143 and R629 to provide treatment to R629. Both residents were in the room. Both the COTA and PTA were wearing N-95 masks, gowns, and gloves; however, neither were wearing eye protection. A sign on the room door read, COVID-19 Precautions: Use droplet and contact precautions. Wear gown, gloves, mask, and shield. A second sign on the door read, Everyone must . make sure their eyes, nose, and mouth are fully covered before room entry. On 07/11/22 at 2:06 PM, the PTA stated she had provided direct care to R629 doing certain standing and strengthening exercises. The COTA stated also stated she had provided direct care to R629 working on upper body strength. On 07/13/22 at 4:35 PM, the PTA stated she did not don eye protection during the above observation because, I just honestly forgot. The PTA stated she had received training on proper PPE use in COVID-19 precaution rooms. On 07/11/22 at 1:37 PM, a Physical Therapist (PT)1 entered the shared room of R627 and R630 without wearing a gown, gloves, or eye protection. She was wearing a surgical mask only. She spoke with R627 and a visitor in the room and then closed the door and remained in the room for approximately five minutes. A sign on the room door read, COVID-19 Precautions: Use droplet and contact precautions. Wear gown, gloves, mask, and shield. A second sign on the door read, Everyone must . make sure their eyes, nose, and mouth are fully covered before room entry. On 07/13/22 at 4:30 PM, PT1 stated she had received training on the use PPE and transmission-based precautions. PT1 stated a gown, gloves, face shield, and an N-95 mask were required in the rooms on COVID-19 Precautions. PT1 stated she did not don PPE during the above observation because she was under the impression that only R630 was on isolation, and R630 was not in the room at the time. Also, she was not in the room to provide direct care to the resident. PT1 stated that she found out later that R627 was also considered on isolation and all PPE was required to enter the room. On 07/11/22 at 1:40 PM, Housekeeper (HK)1 stated for rooms on COVID-19 precautions, staff were required to wear a gown, N-95 mask, face shield, and gloves. HK1 stated she had received training on proper use of PPE. On 07/12/22 at 11:39 AM, Housekeeper (HK)1 entered the shared room of R627 and R630 with both residents in the room wearing a gown, gloves, and face shield; however, she was only wearing a surgical mask that was pulled down below the nose. HK1 closed the door behind her and remained in the room for over 10 minutes. A sign on the room door read, COVID-19 Precautions: Use droplet and contact precautions. Wear gown, gloves, mask, and shield. A second sign on the door read, Everyone must . make sure their eyes, nose, and mouth are fully covered before room entry. On 07/13/22 at 4:00 PM, the Infection Preventionist (IP) stated the staff were expected to follow the guidelines posted on the door for appropriate PPE to wear when entering the rooms. The IP stated all staff, including housekeeping and therapy staff, received training on transmission-based precautions and use of PPE at orientation and annually. On 07/13/22 at 5:08 PM, the IP confirmed all housekeeping and therapy staff had been re-trained on use of PPE.
Jan 2021 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to ensure the Approach (Interventions) on the Care Plan for Anticoagulant Monitoring continued to be included on the Care Plan for Resident #4...

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Based on record review and interview, the facility failed to ensure the Approach (Interventions) on the Care Plan for Anticoagulant Monitoring continued to be included on the Care Plan for Resident #42 for each quarterly review. The findings include: A review of Resident #42 ' s Care Plan revealed no anticoagulant monitoring interventions such a signs and symptoms for bleeding, bruising, etc for the drug Eliquis 2.5 milligrams which is currently given twice a day for Atrial Fibrillation in the Approach(Interventions) on the Care Plan for the last quarter dated 11/09/2020. The Problem start date was 8/15/2019. Staff # 3 was interviewed on 01/20/2021 at 3:30 PM and stated he/she would investigate. Staff #3 presented an updated new version of the Problem, Goal, Approach, and Discipline marked Edited 01/20/2021 by Staff #3 with the Interventions included. Staff #3 admitted he/she edited the Care Plan to include the missing Anticoagulant interventions. In an additional interview with Staff #3 and Staff #4 on 01/20/2021 at 3:35 PM, Staff #4 confirmed the Interventions were dropped off of the Care Plan. Staff #4 presented a copy of information on the Care Plan History indicating the Anticoagulant Monitoring interventions for Eliquis were deleted on 02/17/2020. The facility ' s Documentation Guidelines for Inpatient Medical Records, VII-6 R(revised)-7/3/08, states 13. Updating and Revising Care Plans a. Routine Reviews and Updates. Care plans are updated as needed, but are reviewed completely by the interdisciplinary team on a quarterly basis within 7 days of the completion (R2b date) of the clinical MDS assessment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on random observation, interview, and review of the facility policy titled, Infection Control Manual Transmission- Based Procedures the facility failed to ensure that Resident #99 and Emergency ...

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Based on random observation, interview, and review of the facility policy titled, Infection Control Manual Transmission- Based Procedures the facility failed to ensure that Resident #99 and Emergency Medical Staff (E.M.S) had personal protective equipment (PPE) on a droplet precaution unit. The findings included: An observation on 01/21/21 at 1:48 PM of E.M.S Transport Member #1 assisting Resident #99 back into the facility on a stretcher from the hospital. Upon entering the unit, E.M.S was screened by facility staff and allowed to enter the unit. At 1:56 PM E.M.S was observed on a droplet precaution unit without full PPE in Resident #99 room assisting him/her into bed. An interview with EMS Staff #1 and #2 at 2:08 PM stated that they were unaware that the unit was on droplet precautions and to enter a room that they needed a gown, face shield, n95 mask, and gloves. An interview with Licensed Practice Nurse (L.P.N.) #1, Registered Nurse (R.N.) #1 and RN#2 at approximately 2:15 PM revealed that everyone entering rooms on the droplet precaution unit are required to wear full PPE when entering a resident 's room. An interview with the Director of Nurses (D.O.N.) at approximately 2:45 revealed that EMS staff not wearing full PPE on droplet precaution units has been an ongoing issue and that they have been educated on the importance of wearing full PPE to minimize the spread of germs. On 1/21/2021 at approximately 3:00 review of the facility policy titled Infection Control Manual Transmission- Based Procedures stated, under Patient Transport When transport is necessary, assure that precautions are taken to minimize the risk of transmission of microorganisms to other patients and the environment.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (80/100). Above average facility, better than most options in South Carolina.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most South Carolina facilities.
  • • 37% turnover. Below South Carolina's 48% average. Good staff retention means consistent care.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Nhc Healthcare - Anderson's CMS Rating?

CMS assigns NHC HealthCare - Anderson an overall rating of 4 out of 5 stars, which is considered above average nationally. Within South Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Nhc Healthcare - Anderson Staffed?

CMS rates NHC HealthCare - Anderson's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 37%, compared to the South Carolina average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Nhc Healthcare - Anderson?

State health inspectors documented 8 deficiencies at NHC HealthCare - Anderson during 2021 to 2024. These included: 8 with potential for harm.

Who Owns and Operates Nhc Healthcare - Anderson?

NHC HealthCare - Anderson is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NATIONAL HEALTHCARE CORPORATION, a chain that manages multiple nursing homes. With 290 certified beds and approximately 271 residents (about 93% occupancy), it is a large facility located in Anderson, South Carolina.

How Does Nhc Healthcare - Anderson Compare to Other South Carolina Nursing Homes?

Compared to the 100 nursing homes in South Carolina, NHC HealthCare - Anderson's overall rating (4 stars) is above the state average of 2.9, staff turnover (37%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Nhc Healthcare - Anderson?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Nhc Healthcare - Anderson Safe?

Based on CMS inspection data, NHC HealthCare - Anderson has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in South Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Nhc Healthcare - Anderson Stick Around?

NHC HealthCare - Anderson has a staff turnover rate of 37%, which is about average for South Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Nhc Healthcare - Anderson Ever Fined?

NHC HealthCare - Anderson has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Nhc Healthcare - Anderson on Any Federal Watch List?

NHC HealthCare - Anderson is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.