The Reserve Healthcare And Rehabilitation
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Reserve Healthcare and Rehabilitation in Charleston, South Carolina has received a Trust Grade of F, indicating significant concerns and poor performance overall. It ranks #185 out of 186 facilities in the state, placing it in the bottom half, and also ranks #4 out of 4 in Berkeley County, meaning there are no better local options. The facility's trend is improving, having reduced issues from 8 in 2023 to none in 2025, which is a positive sign. However, the staffing rating is only 2 out of 5, and while turnover is at 46%-similar to the state average-this is still a concern for stability. The facility has incurred $111,339 in fines, which is higher than 94% of South Carolina facilities, suggesting serious compliance issues. Specific incidents include failures to manage financial obligations effectively, which created immediate jeopardy for residents' care, and lack of a governing body to ensure proper management, potentially affecting all 86 residents. While some improvements are noted, these critical issues raise significant red flags for families considering this nursing home for their loved ones.
- Trust Score
- F
- In South Carolina
- #185/186
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 46% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ○ Average
- $111,339 in fines. Higher than 57% of South Carolina facilities. Some compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 28 minutes of Registered Nurse (RN) attention daily — below average for South Carolina. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below South Carolina average (2.8)
Significant quality concerns identified by CMS
Near South Carolina avg (46%)
Higher turnover may affect care consistency
Well above median ($33,413)
Significant penalties indicating serious issues
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 9 deficiencies on record
Sept 2023
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, interviews, and manufacturer labeling, the facility failed to ensure that medications wer...
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Apr 2023
4 deficiencies
2 IJ (2 facility-wide)
CRITICAL
(L)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Administration
(Tag F0835)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, record review, and interviews, the facility failed to be administered in a manner that enabl...
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CRITICAL
(L)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0837
(Tag F0837)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
Based on review of facility policy, record review, and interviews, the facility failed to have an effective governing body in place to ensure proper management and operation of the facility's financia...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on random observations and interviews, the facility failed to assure that Resident (R)3 was not improperly exposed during ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on random observations, record reviews, interviews and policy review, the facility failed to follow their policies and pro...
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Mar 2023
3 deficiencies
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Review of R21's Face Sheet on Electronic Medical System (EMR) revealed the admission date of 12/12/2019 and the diagnoses includ...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected multiple residents
Based on observation, interview, and review of the facility policy, the facility failed to ensure an effective pest control program for the environment to remain free from pests.
Findings include:
Rec...
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CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Administration
(Tag F0835)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, record review and interviews, the facility failed take action and make decisions to ensure v...
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Dec 2022
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and policy review, the facility failed to ensure that residents who require dialysis receive ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 2 life-threatening violation(s), $111,339 in fines. Review inspection reports carefully.
- • 9 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $111,339 in fines. Extremely high, among the most fined facilities in South Carolina. Major compliance failures.
- • Grade F (11/100). Below average facility with significant concerns.
About This Facility
What is The Reserve Healthcare And Rehabilitation's CMS Rating?
CMS assigns The Reserve Healthcare And Rehabilitation an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within South Carolina, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is The Reserve Healthcare And Rehabilitation Staffed?
CMS rates The Reserve Healthcare And Rehabilitation's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 46%, compared to the South Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Reserve Healthcare And Rehabilitation?
State health inspectors documented 9 deficiencies at The Reserve Healthcare And Rehabilitation during 2022 to 2023. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 7 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates The Reserve Healthcare And Rehabilitation?
The Reserve Healthcare And Rehabilitation is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE ENSIGN GROUP, a chain that manages multiple nursing homes. With 135 certified beds and approximately 110 residents (about 81% occupancy), it is a mid-sized facility located in Charleston, South Carolina.
How Does The Reserve Healthcare And Rehabilitation Compare to Other South Carolina Nursing Homes?
Compared to the 100 nursing homes in South Carolina, The Reserve Healthcare And Rehabilitation's overall rating (1 stars) is below the state average of 2.8, staff turnover (46%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.
What Should Families Ask When Visiting The Reserve Healthcare And Rehabilitation?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.
Is The Reserve Healthcare And Rehabilitation Safe?
Based on CMS inspection data, The Reserve Healthcare And Rehabilitation has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in South Carolina. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at The Reserve Healthcare And Rehabilitation Stick Around?
The Reserve Healthcare And Rehabilitation has a staff turnover rate of 46%, which is about average for South Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Reserve Healthcare And Rehabilitation Ever Fined?
The Reserve Healthcare And Rehabilitation has been fined $111,339 across 1 penalty action. This is 3.3x the South Carolina average of $34,192. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.
Is The Reserve Healthcare And Rehabilitation on Any Federal Watch List?
The Reserve Healthcare And Rehabilitation is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.