NHC Healthcare - Sumter
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
NHC Healthcare - Sumter has received a Trust Grade of A, indicating it is excellent and highly recommended for care. It ranks #16 out of 186 facilities in South Carolina, placing it in the top half, and is the best option among three local facilities in Sumter County. The facility is showing improvement, having reduced its issues from three in 2023 to zero in 2025. Staffing is rated average with a turnover rate of 35%, which is below the state average, suggesting a stable workforce that knows the residents well. There have been no fines reported, which is a positive sign, but the RN coverage is only average and may benefit from improvement. Recent inspections revealed concerns, including improper food storage practices in the kitchen, which could affect all residents, and failure to follow proper catheter care procedures, potentially increasing infection risk. While there are strengths in staffing stability and zero fines, attention to cleanliness and adherence to care protocols is needed.
- Trust Score
- A
- In South Carolina
- #16/186
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 35% turnover. Near South Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most South Carolina facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 26 minutes of Registered Nurse (RN) attention daily — below average for South Carolina. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (35%)
13 points below South Carolina average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
11pts below South Carolina avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 8 deficiencies on record
Jun 2023
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
Review of the facility policy titled, Indwelling Catheter Care Policy, observations, interviews and review of the medical record for Resident #45 (R45) the facility failed to follow a procedure for ca...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, review of the manufacturer package insert, and review of the facility policy and procedure, th...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on review of the facility policy titled, Refrigerator and Freezer Storage, observations, and interviews, the facility failed to ensure foods in the walk in freezer and the reach in cooler were l...
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Nov 2021
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the Facility's Reported Investigation (FRI), and review of facility policy, the fac...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interviews, record review, and review of the facility's policy, the facility failed to ensure the proper administration of an inhalant medication for one of four residents (Resid...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record review, the facility failed to ensure that one of 27 sampled residents (Resident (R) 55) identified with hand contractures received a positioning device. F...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure one of two residents (Resident (R) 55) who receive enteral feedings had clean equipment (i.e. feeding pump and intravenous pole). Fail...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, record review, and policy review, the facility failed to ensure equipment, food storage containers, walls, baseboards and floors throughout the kitchen were kept clean...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in South Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most South Carolina facilities.
- • 35% turnover. Below South Carolina's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Nhc Healthcare - Sumter's CMS Rating?
CMS assigns NHC Healthcare - Sumter an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within South Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Nhc Healthcare - Sumter Staffed?
CMS rates NHC Healthcare - Sumter's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 35%, compared to the South Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Nhc Healthcare - Sumter?
State health inspectors documented 8 deficiencies at NHC Healthcare - Sumter during 2021 to 2023. These included: 8 with potential for harm.
Who Owns and Operates Nhc Healthcare - Sumter?
NHC Healthcare - Sumter is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NATIONAL HEALTHCARE CORPORATION, a chain that manages multiple nursing homes. With 138 certified beds and approximately 128 residents (about 93% occupancy), it is a mid-sized facility located in Sumter, South Carolina.
How Does Nhc Healthcare - Sumter Compare to Other South Carolina Nursing Homes?
Compared to the 100 nursing homes in South Carolina, NHC Healthcare - Sumter's overall rating (5 stars) is above the state average of 2.9, staff turnover (35%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Nhc Healthcare - Sumter?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Nhc Healthcare - Sumter Safe?
Based on CMS inspection data, NHC Healthcare - Sumter has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in South Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Nhc Healthcare - Sumter Stick Around?
NHC Healthcare - Sumter has a staff turnover rate of 35%, which is about average for South Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Nhc Healthcare - Sumter Ever Fined?
NHC Healthcare - Sumter has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Nhc Healthcare - Sumter on Any Federal Watch List?
NHC Healthcare - Sumter is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.