THE KINGS DAUGHTERS AND SONS

3568 APPLING ROAD, BARTLETT, TN 38133 (901) 272-7405
Non profit - Corporation 108 Beds Independent Data: November 2025
Trust Grade
63/100
#151 of 298 in TN
Last Inspection: October 2023

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

The Kings Daughters and Sons in Bartlett, Tennessee, has a Trust Grade of C+, indicating it is slightly above average but not outstanding. It ranks #151 out of 298 in the state, which places it in the bottom half of Tennessee nursing homes, though it is #7 out of 24 in Shelby County, meaning there are only six local facilities that are better. This facility is new to inspections and is currently stable with no trends indicating improvement or decline. Staffing is relatively strong with a rating of 4 out of 5 stars and a turnover rate of 43%, which is below the state average, suggesting that staff members are more likely to stay and know the residents well. However, the facility has concerning fines totaling $13,498, which is higher than 78% of Tennessee facilities, indicating potential compliance issues. The nursing home also has lower RN coverage than 78% of state facilities, which is a drawback since registered nurses play a crucial role in monitoring patients. Recent inspections revealed several issues, including a serious failure to provide necessary skin and wound assessments for residents with pressure ulcers, which contributed to their deterioration. Additionally, some staff members did not follow proper hand hygiene protocols during medication administration, risking infection. There was also a concern regarding a lack of privacy for residents during wound care, which compromised their dignity. This nursing home has both strengths in staffing and weaknesses in compliance and care practices that families should consider when making a decision.

Trust Score
C+
63/100
In Tennessee
#151/298
Top 50%
Safety Record
Moderate
Needs review
Inspections
Too New
0 → 8 violations
Staff Stability
○ Average
43% turnover. Near Tennessee's 48% average. Typical for the industry.
Penalties
✓ Good
$13,498 in fines. Lower than most Tennessee facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
: 0 issues
2023: 8 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (43%)

    5 points below Tennessee average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

3-Star Overall Rating

Near Tennessee average (2.8)

Meets federal standards, typical of most facilities

Staff Turnover: 43%

Near Tennessee avg (46%)

Typical for the industry

Federal Fines: $13,498

Below median ($33,413)

Minor penalties assessed

The Ugly 8 deficiencies on record

1 actual harm
Oct 2023 8 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Prevention and Treatment of Pressure Ulcers/Injuries Quick Reference Guide 2019, policy review, medical record review, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Prevention and Treatment of Pressure Ulcers/Injuries Quick Reference Guide 2019, policy review, medical record review, observation, and interview, the facility failed to provide skin and wound assessments, and wound treatments for residents' pressure ulcers for 2 of 4 residents (Resident #7 and #8) reviewed for pressure ulcers. The facility's failure to perform treatments and conduct assessments in accordance with facility policy contributed to the development and deterioration of pressure ulcers/injury for Resident #7 and #8 resulting in harm. The findings include: 1. Review of the Prevention and Treatment of Pressure Ulcers/Injuries Quick Reference Guide 2019, revealed .Stage 3 Pressure Injury .Full-Thickness loss [deep and beyond the first 2 layers of the skin and may reveal fatty tissue, muscle, tendon, or even bone] of skin, in which adipose (fat) is visible in the ulcer and granulation tissue [new tissue forming during healing] and epibole (rolled wound edges) are often present. Slough [form of dead tissue that appears tan or yellow] and/or eschar may be visible .Unstageable Pressure Injury .Obscured full-thickness skin and tissue loss .within the ulcer cannot be confirmed because it is obscured by slough or eschar [dead skin] .If slough or eschar is removed, a Stage 3 or Stage 4 pressure injury will be revealed . 2. Review of the facility's policy titled, Skin Assessment, dated October 2022, revealed .It is our policy to perform a full body skin assessment as part of our systematic approach to pressure injury prevention and management .A full body, or head to toe, skin assessment will be conducted by a licensed or registered nurse upon admission and weekly .The assessment may also be performed after a change of condition .Documentation of skin assessment .Document observation ( .skin conditions .) .Document the type of wound .Describe wound (color, type of tissue in wound bed, drainage, odor, pain) . Review of the facility's policy titled, Documentation of Wound Treatment, dated October 2022, revealed .the facility completes accurate documentation of wound assessments .Wound assessments are documented upon admission, weekly, and as needed if the resident or wound condition deteriorates .The following elements are documented as part of a complete wound assessment .Type of wound .(pressure injury .) .Measurement .height, width, depth, undermining [erosion under the wound edges, resulting in a large wound with a small opening], tunneling [a wound that has progressed to form an opening underneath the surface of the skin] . Description of wound characteristics .Type of tissue in the wound bed ( .granulation, slough, eschar .) . Review of the facility's policy titled, Pressure Injury Prevention Guidelines, dated 2016, revealed .Interventions will be implemented in accordance with physician orders .When physician orders are present, the facility will follow the specific physician orders .Intervention will be documented in the care plan and communicated to all relevant staff . Review of the Treatment Nurse Job Description revealed .Major Duties and Responsibilities .Identifies, manages, and treats specific skin conditions, such as pressure injuries .Provide wound care on assigned residents, in accordance with physician orders .Completes a thorough and accurate wound assessment upon notification of wound. Completes the follow-up assessments weekly and as needed. Document all assessments in the medical record .Provides status reports to Director of Nursing weekly . 3. Review of medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses of Diabetes, Dementia, Multiple Sclerosis, Paraplegia, Heart Failure, and Hypertension. Review of the Care Plan dated 12/21/2020, revealed .has the potential for skin breakdown r/t [related to] impaired mobility . Review of the physician's orders dated 2/14/2022 revealed .BARRIER CREAM TO SACRAL AREA AS PREVENTIVE MEASURES Order Date .FLOOR NURSE .TO APPLY BARRIER CREAM TO SACRAL AREA EVERY SHIFT AS PREVENTIVE MEASURES . Review of the WEEKLY SKIN ASSESSMENT [a full body skin assessment as part of our systematic approach to pressure injury prevention and management per facility policy] dated 2/18/2023, revealed .No new skin issues . There was no documentation the weekly skin assessment was completed for the week of 2/20/2023 Review of the Physician's Orders dated 2/22/2023, .Clean Wound to (R) ischial c [with] Wound Cleanser pat dry & [and] apply Santyl [medication to remove dead tissue and aid in wound healing] & Wound gel [gel used to hold sufficient moisture in the superficial layer of the wound site] .Cover . QOD [every other day] . Review of the Care Plan dated 2/22/23, revealed .wound tx [treatment] r [right] ischial area .Observe skin for reddened areas daily when providing care, notify nurse if present . There was no documentation the weekly skin assessment was completed for the week of 2/20/2023 - 2/25/23 in accordance with the facility policy titled Skin Assessment. Review of the Wound Assessment Report [documentation per policy of a wound] dated on 2/27/2023, revealed .Pressure Ulcer . [right side] Ischial [near the ischium, which is the lower and back region of the hip bone] .Unstageable due to slough/eschar .Length-2.60 cm [centimeters] .Width - 2.20 cm .Depth - 0.00 cm .Physician notified . Review of the Physician's Progress Note, dated 2/27/2023, revealed .Patient with new right ischial pressure ulcer .Skin .Unstageable right ischial pressure ulcer with thick tan and dark slough noted which measures 2.6 [centimeters] by 2.2 cm [centimeters] .Plan .Will continue Santyl ointment and hydrogel . Review of the Wound Assessment Report, dated 3/6/2023, revealed . Pressure Ulcer .Ischial .Unstageable due to slough/eschar . Length-2.60 cm [centimeters] .Width - 2.50 cm .Depth - 0.00 cm . Review of the Wound Assessment Report, dated 3/13/2023, revealed . Pressure Ulcer .Ischial .Unstageable due to slough/eschar . Length-2.10 cm [centimeters] .Width - 1.80 cm .Depth - 0.00 cm . Review of the Physician's Progress Note, dated 3/13/2023, revealed .Patient with worsening of right ischial pressure ulcer .Unstageable right ischial pressure ulcer with thick tan and dark slough noted which measures 2.1 by 1.8 cm . Review of the Physician's Progress Note, dated 3/20/2023, revealed .Patient continues Santyl ointment mixed with wound gel for ischial pressure ulcer .Skin .Unstageable right ischial pressure ulcer with thick tan and dark slough noted . Review of the Wound Assessment Report, dated 3/20/2023, revealed . Pressure Ulcer .Ischial .Unstageable due to slough/eschar . Length-2.80 cm [centimeters] .Width - 2.00 cm .Depth - 0.00 cm . Review of the Wound Assessment Report, dated 3/27/2023, revealed . Pressure Ulcer .Ischial .Unstageable due to slough/eschar . Length-3.10 cm [centimeters] .Width -2.50 cm .Depth - 0.00 cm . Review of the Physician's Progress Note, dated 3/27/2023, revealed .Patient with enlarged of right ischial pressure ulcer .unstageable .with dark slough .measures 3.1 by 2.5 cm . Review of the Weekly Skin Assessments revealed the facility failed to complete skin assessments for week of 3/26/2023 to 4/1/2023 in accordance with the facility policy. Review of the Wound Assessment Report, dated 4/3/2023, revealed .Pressure Ulcer .Ischial .Stage 4 .Length- 2.00 cm .Width - 3.50 cm .Depth - 1.00 cm .Granulation 50.00 % [percent] .Slough 50.00% . Review of the 4/3/2023 wound assessment showed the wound had deteriorated with an increase in size to 3.5 cm with a depth of 1.0 cm. There was no description of the wound bed tissue. Review of the Wound Assessment Report, dated 4/10/2023, revealed .Pressure Ulcer .Ischial .Stage 3 . Length- 3.70 cm .Width - 2.80 cm .Depth - 1.10 cm .Granulation Tissue 100.00% .Tunneling 0.50 .Undermining 2.0 .Wound Vac [Vacuum] . [Vacuum-assisted closure of a wound] . The wound deteriorated with an increase in length, developed tunneling and undermining. There was no documentation of the wound bed tissue description. The ischial wound was back staged by the wound care nurse from a stage 4 on 4/3/2023 to a stage 3 on 4/10/2023. Review of the Wound Assessment Report, dated 4/17/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 3.50 cm .Width - 2.50 cm .Depth - 1.00 cm .Granulation 100.00% .Wound Vac . There was no documentation the weekly skin assessments were completed for the week of 4/24/2023 through 4/29/2023 in accordance with the facility policy. Review of the Wound Assessment Report, dated 5/1/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 2.30 cm .Width - 1.60 cm .Depth - 1.00 cm .Undermining 1 .Wound Vac . Review of the Wound Assessment Report, dated 5/15/2023, revealed .Pressure Ulcer .Ischial .Stage 3 . Length- 3.70 cm .Width - 2.60 cm .Depth - 1.20 cm .Granulation 95.00% .Slough 5.00% .Tunneling 2.00 .Undermining 10 . [Named Medical Director] visited on 05-15-23 [5/15/2023], the wound has deteriorated some, now has dark slough in the wound bed, and had foul odor . The wound measurements showed the wound deteriorated in size and developed a foul odor. Review of the Wound Assessment Report, dated 5/22/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 2.50 cm .Width - 2.40 cm .Depth - 1.00 cm .Granulation 95.00% .Slough 5.00% .Tunneling 1.50 .Undermining 7 . Review of the Wound Assessment Report, dated 5/29/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 2.00 cm .Width - 2.50 cm .Depth - 1.00 cm .Granulation 95.00% .Slough 5.00% .Tunneling 1.50 .Undermining 7 . Review of the Wound Assessment Report, dated 6/12/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 2.00 cm .Width - 2.50 cm .Depth - 1.00 cm .Granulation 95.00% .Slough 5.00% .Tunneling 1.50 .Undermining 7 . Review of the Wound Assessment Report, dated 6/19/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 3.00 cm .Width - 2.20 cm .Depth - 1.00 cm .Granulation 95.00% .Slough 5.00% .Tunneling 1.00 .Undermining 10 .Wound Vac . The wound measurements sowed the wound to have deteriorated in length. There was no documentation the weekly skin assessments were completed for the weeks of 5/22/2023 - 5/27/2023, and 6/5/2023 - 6/18/2023 in accordance with the facility policy. Review of the 6/19/2023 skin assessment documented a dressing to the sacrum and a wound vac to ischial pressure ulcer. Review of the Care Plan dated 6/19/23, revealed .new sacral pressure ulcer . Review of Physician's Orders dated 6/19/2023 revealed .Sacral Pressure. There was no other information was included in the order. Review of the Physician's Progress Note dated 6/19/2023, revealed .Development of sacral pressure ulcer noted. Improvement of right ischial pressure ulcer appreciated .Skin .new unstageable sacral pressure ulcer with tan and dark slough noted which measure 7 by 4.2 cm. Moderated drainage noted .Stage 3 right ischial pressure ulcer with no slough noted which measure 3 by 2.2 cm by 1 cm deep. It undermines up to 1 cm at 10 o'clock .no drainage noted . Review of the Wound Assessment Report, dated 6/19/2023, revealed .Pressure Ulcer .Sacrum .Unstageable due to slough/eschar .length - 7.00 cm .Width - 4.20 cm .Depth - 0.00 cm . The sacral pressure ulcer was identified as unstageable with slough/eschar on 6/19/2023 and there was no physician's order for treatment until 7/28/2023. The only treatment in place was to apply barrier cream every shift as a preventative measure that was ordered on 2/14/2022. Review of the Treatment Administration Records (TAR) dated June 2023 and July 2023, revealed no pressure ulcer treatments were documented as being administered for the sacral pressure ulcer that was identified on 6/19/2023 for the following dates: 6/19/2023. 6/20/2023, 6/21/2023, 6/22/2023, 6/23/2023, 6/24/2023, 6/25/2023, 6/26/2023, 6/27/2023, 6/28/2023, 6/28/2023, 6/29/2023, 6/30/203, 7/1/2023, 7/2/2023, 7/3/2023, 7/4/2023, 7/5/2023, 7/6/2023, 7/7/2023, 7/8/2023, 7/9/2023, 7/10/2023, 7/11/2023, 7/12/2023, 7/13/2023, 7/14/2023, 7/15/2023, 7/16/2023, 7/17/2023, 7/18/2023, 7/19/2023, 7/20/2023, 7/21/2023, 7/22/2023, 7/23/2023, 7/24/2023, 7/25/2023, 7/26/2023, 7/27/2023, 7/28/2023, and 7/29/2023. Review of the Wound Assessment Report, dated 6/26/2023, revealed .Pressure Ulcer . Sacrum .Unstageable due to slough/eschar .measurements .Length - 7.00 cm .Width - 4.20 .Depth - 0.00 . There was no documentation for the ischial pressure ulcer. Review of the Physician's Progress Note, dated 7/3/2023, revealed .Unstageable sacral pressure ulcer with tan and dark slough noted which measures 6.3 by 2.8 cm. Moderate drainage noted .Stage 3 right ischial pressure ulcer with no slough noted which measures 2.6 by 2 cm by 0.7 cm deep. It undermines up to 2.4 cm at 6 o'clock . Review of the Physician's Progress Note, dated 7/10/2023, revealed .Treatment of sacral pressure ulcer changed to Santyl ointment once a day .Unstageable sacral pressure ulcer with tan and dark slough and stage 3 right ischial pressure ulcer noted . Review of the Wound Assessment Report, dated 7/10/2023, revealed .Pressure Ulcer .Ischial .Stage 3 .Length- 2.60 cm .Width - 2.00 cm .Depth - 0.70 cm .Granulation Tissue - 1000.00% [percent] .Tunneling 2.40 .Undermining 6 . Review of the Wound Assessment Report, dated 7/10/2023, for the sacral pressure ulcer revealed .Pressure Ulcer . Sacrum .Unstageable due to slough/eschar .measurements .Length - 6.30 cm .Width - 2.80 .Depth - 0.00 . Review of the Wound Assessment Report, dated 7/17/1012, revealed .Pressure Ulcer . Sacrum .Unstageable due to slough/eschar .measurements .Length - 5.30 cm .Width - 3.10 .Depth - 1.00 . Review of the Physician's Progress Note, dated 7/17/2023, revealed .Stage 3 sacral pressure ulcer with little tan slough noted which measures 5.3 by 3.1 cm by 1 cm deep Moderate drainage noted .Stage 3 right ischial pressure ulcer with no slough noted which measures 2.8 by 2.6 cm by 0.6 cm deep. It undermines up to 1.2 cm at 6 o'clock . Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #7 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated she was cognitively impaired, and was totally dependent for all activities of daily living (ADLs). Resident #7 had one unstageable and one stage 3 pressure ulcer. Review of the Physician's Orders, dated 7/28/2023, revealed .CLEAN SACRAL WOUND WITH WOUND CLEANSER, PAT DRY AND APPLY PROMAGRAN ALGINATE [intended for the management of exudating [draining] wounds, COVER WITH DRY DRESSING .EVERY OTHER DAY .CLEAN WOUND TO RIGHT ISCHIAL WITH WOUND CLEANSER, PAT DRY AND APPLY PROMAGRAN ALGINATE, COVER WITH DRY DRESSING. CHANGE EVERY OTHER DAY . The sacral pressure ulcer was identified on 6/19/2023 as unstageable pressure ulcer with slough/eschar. There was no physician's order for treatment of the sacral ulcer when it was identified on 6/19/2023, and no documented treatments to the sacral ulcer from 6/19/2023 - 7/29/2023. There was a previous entry for a physician order dated 6/19/2023, but it was not complete. There was an order dated 7/28/2023for treatment to the sacral pressure ulcer but was not started until 7/30/2023. Review of the July 2023 TAR revealed an order dated 7/28/2023 with a start date of 7/30/2023 .CLEAN SACRAL WOUND WITH WOUND CLEANSER, PAT DRY AND APPLY PROMAGRAN ALGINATE, COVER WITH DRY DRESSING, CHANGE EVERY OTHER DAY . Review of the Physician's Progress Note, dated 7/31/2023, revealed .Stage 3 sacral pressure ulcer with little tan slough noted which measures 6.2 by 3.2 cm by 0.6 cm deep. Moderated drainage noted .Stage 3 right ischial pressure ulcer with no slough noted which measures 2.8 by 2.5 cm by 1 cm deep. It undermines up to 1 cm at 12 o'clock . The progress note revealed the sacral pressure ulcer deteriorated in length, width, and depth from the 7/17/2023 measurements. Observation in the resident's room on 10/4/2023 at 9:28 AM, revealed Resident #7 had a pressure injury to the sacrum and right ischial. During an interview on 10/5/2023 at 12:34 PM, the Wound Care Nurse was asked should Resident #7's wound, identified on 2/22/2023, have a completed wound assessment. The Wound Care Nurse stated, .I was waiting for doctor [Named Medical Director] to get here .it had slough and eschar tissue .unstageable . In summary, Resident #7 developed a pressure ulcer to the right ischial/buttock area on 2/22/2023 and to the sacral pressure ulcer on 6/19/2023, both as unstageable when identified. The facility failed to perform weekly skin assessments in accordance with the facility policy, failed to ensure complete weekly wound assessments that included measurements, description in accordance with the facility policy, failed to consistently stage the pressure ulcer, and failed to perform wound care treatments. 4. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE], with diagnoses of Diabetes, Depression, and Multiple Sclerosis. Review of the facility's Skin Assessments revealed Resident #8 had redness to the buttocks on 10/5/2021, 10/12/2021, 10/19/2021, and 10/24/2021 with no other description. Review of the Treatment Administration Record for 10/2021, revealed there was no interventions implemented for the redness to Resident #8's buttocks. Record review revealed there were no weekly skin assessments conducted for Resident #8 from 11/1/2021 through 11/22/2021. Review of the facility's Weekly Skin Assessments, dated 11/23/2021, revealed Resident #8 had ulcers to the buttocks, with no other description in the assessment. Review of the Care Plan with a revision date of 11/23/2021, revealed Resident #8 had .Stage IV [four] left buttock . The facility failed to conduct skin assessments from 11/1/2021 through 11/22/2021, prior to the identification of the Stage IV pressure ulcer to Resident #8's left buttock. Review of the facility's Wound Assessment Report, dated 11/24/2021, conducted by the Wound Nurse revealed .Pressure Ulcer .Left Buttock .Date Wound Identified 11/23/2021 .Stage 3 [the care plan dated 11/23/2021 documented the pressure ulcer was a Stage 4] . Review of the Physician Orders dated 11/23/2021, Clean open area to left buttocks with wound cleanser, apply AG [Alginate] to wound bed, and cover with foam dressing every other day. Review of the Physician's Progress Note dated 11/29/2021, 6 days after the stage 4 pressure ulcer was identified, revealed .initial wound assessment . developed a pressure ulcer .left ischium .unstageable .thick tan and dark slough noted which measures 4.5 by 3.1 cm . heavy drainage noted . Review of the facility's Wound Assessment Report, dated 11/29/2021, revealed .Pressure Ulcer .Left Buttock; left ischial .Date Wound Identified 11/23/2021 .unstageable due to slough, eschar .Length 4.5cm . Width 3.1 cm . Depth 0 cm . Review of the Physician Order dated 11/29/2021, revealed Clean left ischial wound with wound cleanser, apply Santyl to open, then apply Calcium Alginate over Santyl, and cover with foam dressing QOD [every other day] Review of the Physician Order dated 11/30/2021, revealed Juven one packet by mouth twice per day X[times] 60 days. There was no documentation the Weekly Wound Assessment Report was completed the week of 12/6/2021. Review of the Physician's Progress Note, dated 12/13/2021, revealed .A lot of slough is gone from the left ischial pressure ulcer .unstageable .7.5 by 4.4 cm . heavy drainage noted . Review of the facility's Wound Assessment Report, dated 12/13/2021, revealed .Pressure Ulcer .Left Buttock .left ischial .unstageable .7.50 cm .4.40 cm . The resident's wound to the left ischial/buttock increased in size from 11/29/2021 to 12/13/2021. There was no documentation the Weekly Wound Assessment Report was completed on 12/20/2021 and 12/27/2021. Review of the Physician Order dated 12/22/2022, revealed Clean wound to left ischial with wound cleanser, apply Santyl and Alginate and cover with foam dressing daily. Review of the Physician Order dated 12/29/2021, revealed Prostat 30 cc [cubic centimeter] by mouth daily. Review of the facility's Wound Assessment Report, dated 1/3/2022, revealed .Pressure Ulcer .Left Buttock .left ischial .Stage 4 .7.9 cm .3.9 cm .3 cm . undermining .2 [o'clock] . The resident's wound increased in height and had undermining from 12/13/2021 to 1/3/2022. Review of the Physician Order dated 1/3/2022, revealed Clean left ischial with wound cleanser, lightly pack are of depth with Silver Alginate and cover with foam dressing daily. Review of the Physician's Progress Note, dated 1/3/2022, revealed .Slough is gone from the left ischial pressure ulcer .Stage 4 .palpable bone noted .6.9 by 3.9 by 3 cm with up to 1 cm undermining at 2 o'clock .heavy drainage . Review of the facility's Wound Assessment Report, dated 1/17/2022, revealed .Pressure Ulcer .Left Buttock .left ischial .Stage 4 .6.8 cm .4.6 cm .1.40 cm . tunneling 2.5 .undermining . There was no documentation the Weekly Wound Assessment Report was completed the week of 1/10/2022. The width of the resident's wound increased in size from 1/3/2022 to 1/17/2022. There was no documentation the Weekly Wound Assessment Report was completed the week of 1/24/2022. Observation in the resident's room on 10/5/2023 at 7:43 AM, revealed Resident #8 had a pressure ulcer to the left ischial. In summary, Resident #8 had redness to the buttocks on 10/5/2021, 10/12/2021, 10/19/2021, and 10/24/2021. The facility failed to conduct skin assessments from 11/1/2021 through 11/22/2021 in accordance with facility policy for a systematic approach to pressure injury prevention and management. On 11/23/2021, the facility documented Resident #8 had Stage 4 pressure ulcer to the left buttock. 5. During a Telephone interview on 10/5/2023 at 2:15 PM, the Medical Director was asked who was responsible for monitoring, assessing, and providing wound care treatments in the facility. The Medical Director stated, .I thought it was [Named Wound Care Nurse] .not sure if the nurses [floor nurses] are signing off on the treatment administration records .I don't know why that is happening [the charge nurses are completing the wound care and not the wound care nurse] . The Medical Director was asked if the Wound Care Nurse was certified, should she document the measurement and stage the wound when identified. The Medical Director stated, Yes .she can .I'm not sure what the policy says .they should document the assessment at the time it [wound] is found .there should be no delay . The Medical Director was asked if a wound is identified as a stage 4 can you backstage a wound to a stage 3 and would that be an accurate assessment. The Medical Director stated .No . The Medical Director was asked at what stage should the wounds be identified. The Medical Director stated, .Preferably at a stage 1 . The Medical Director was asked if it was acceptable to identify a wound that's unstageable with slough and eschar. The Medical Director stated No . The Medical Director was asked should there be missed skin assessments, wound assessments, and missed treatments. The Medical Director stated, .No . staff should follow the orders for treatments . During an interview on 10/5/2023 at 3:25 PM, the Director of Nursing (DON) confirmed there should not be any missed weekly skin assessments or wound assessments. The DON stated, The Unit Manager and myself make sure they are being done. The DON was asked at what stage should a pressure injury be identified. The DON stated, .At a stage one . The DON was asked who stages the wounds when identified. The DON stated, . [Named Medical Director] comes in and does the assessments and the measurements . [Named Wound Care Nurse] does not stage the wounds .she should describe the wound in a nurse note when identified . The DON confirmed that a Registered Nurse and the DON could stage and measure the wounds. The DON was asked when she attended the Quality Assurance (QA) meeting was she informed Resident #7's wounds (sacrum and ischial) were identified as unstageable. The DON stated, No . she just said they were unstageable [did not specify they were identified as unstageable] .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to maintain and enhance resident'...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to maintain and enhance resident's dignity and respect when 1 of 1 (Wound Care Nurse) nurse failed to provide privacy for 1 of 2 (Resident #7) residents observed during wound care. The findings include: 1. Review of the facility's policy titled, Dignity dated October 2022, revealed .It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, which maintains or enhances resident's quality of life by recognizing each resident's individuality .Maintain resident privacy . Review of the facility's undated, NURSING HOME RESIDENTS' RIGHTS, revealed .Right to Privacy .During treatment and care of personal needs . 2. Review of medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses of Diabetes, Dementia, Multiple Sclerosis, Paraplegia, Heart Failure, Adult Failure to Thrive, and Hypertension. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #7 had a Brief Interview for Metal Status (BIMS) score of 3, which indicated she was cognitively impaired, and was totally dependent for all activities of daily living (ADLs). Resident #7 had one unstageable and one stage 3 pressure ulcer. Observation in the resident's room on 10/4/2023 at 9:40 AM, revealed the Wound Care Nurse entered Resident #7's room and placed a barrier on over bed table with her supplies. The Wound Care Nurse exited the room to get a red biohazard bag from the Wound Care Cart, returned to the room, closed the door, and donned her Personal Protective Equipment (PPE). The Wound Care Nurse pulled the covers off Resident #7 and exposed her buttock, which was facing the window. There was a resident sitting outside the window in the courtyard in his wheelchair. The Wound Care Nurse failed to provide privacy to Resident #7 by closing the blinds. During an interview on 10/4/2023 at 2:18 PM, the Wound Care Nurse confirmed she should have closed the blinds to provide privacy during wound care.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to report an allegation of abuse for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to report an allegation of abuse for 1 of 4 (Resident #285) sampled residents reviewed for allegation of abuse. The findings include: 1. Review of the facility's undated policy titled, Compliance with Reporting Allegations of Abuse /Neglect/Exploitation, revealed .It is the policy of this facility to report all allegations of abuse/neglect/exploitation or mistreatment, including injuries of unknown sources and misappropriation of resident property are reported immediately to the Administrator of the facility and to other appropriate agencies in accordance with current state and federal regulations within prescribed timeframes .The facility will report all alleged violations and all substantiated incidents to the state agency and to all other agencies as required .When suspicion of abuse .or reports of abuse .The Administrator or designee will .Notify the appropriate agencies as soon as possible, In the case of serious bodily injury, no later than 2 hours after discovery or forming the suspicion .Obtain statements from direct care staff .Suspend the accused employee pending completion of the investigation .Follow up with appropriate agencies, during business hours, to confirm the report was received .Within 5 days of the incident, report sufficient information to describe the results of the investigation, and indicate corrective actions taken, if the allegation was verified . 2. Review of medical record revealed Resident #285 was admitted to the facility on [DATE], with diagnoses of Parkinson's Disease, Dementia, Hypertension, and Atrial Fibrillation. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #285 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated severely impaired cognition, and required extensive, one person assistance from staff for bed mobility, transfers, dressing, and toileting. Review of the facility's investigation dated 4/3/2023, revealed Family Member #1 reported to the Director of Nursing (DON) that Resident #285 called her and told her Certified Nurse's Assistant (CNA #2) talked to him without respect. Resident #285's Family Member #1 reported they felt like Resident #285 was being spoken to like a 6-year-old when she overheard the CNA #2 ask the resident why he urinated on himself and who put those clothes on him. Family member #1 reported there was a time when CNA #2 must have been hasty when he (CNA #2) removed Resident #285's shirt and hurt the resident's eye. Further review revealed there was no documentation the allegation of abuse related to Resident #285 was reported to the State Survey Agency. During an interview on 10/5/2023 starting at 9:00 PM, the Administrator was asked what the process was when someone reports an allegation of abuse to the facility. The Administrator stated, If they report it as abuse, then we report it to the state and we investigate. The Administrator was asked did you obtain statements from all staff who worked that shift when Resident #285's Family Member #1 reported CNA #2 had disrespectfully spoken to Resident #285 and roughly handled Resident #285. The Administrator stated, She [Resident #285's Family Member #1] did not report it [the statement] to us as abuse. The Administrator and DON was asked did she [Resident #285's Family Member #1] report that CNA #2 was being rough. The DON stated, When I did talk to the [named CNA #2] about that, the resident had taken the shirt off himself. The DON confirmed she did not report an allegation of abuse to the state, after being notified by Family Member #1 on 4/3/2023 of an allegation of abuse. The DON was asked should she have reported it to the state. The DON stated, Yes, I just didn't think it was abuse. The Administrator and DON were asked who all do you report an allegation of abuse to. The Administrator stated, State of Tennessee, the ombudsman, depending on the situation we have to report it to the police, some situations we have to report to APS [Adult Protective Services]. The facility failed to report an allegation of abuse to the appropriate agencies.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, review of facility investigation, and interview, the facility failed to ensure a ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, review of facility investigation, and interview, the facility failed to ensure a thorough investigation was completed for 1 of 4 (Resident #285) sampled residents reviewed for an allegation of abuse. The findings include: 1. Review of the facility's undated policy titled, Abuse, Neglect and Exploitation, revealed .It is the policy of the facility to provide protection for the health, welfare, and rights of each resident .Abuse .includes verbal abuse, sexual abuse, physical abuse, and mental abuse .Alleged Violation is a situation or occurrence that is observed or reported by staff, resident, relative, visitor or others but has not yet been investigated .Investigation of Alleged Abuse, Neglect and Exploitation .An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur .Written procedures for investigation include .Identify staff responsible for the investigation .Exercising caution in handling evidence .Investigating different types of alleged violations .Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have knowledge or the allegations .Focusing the investigation on determining if abuse, neglect, exploitation .has occurred, the extent, cause .Providing complete and thorough documentation of the investigation . 2. Review of medical record revealed Resident #285 was admitted to the facility on [DATE] with diagnoses of Parkinson's Disease, Dementia, Hypertension, and Atrial Fibrillation. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #285 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated severely impaired cognition, and required extensive, one-person assistance from staff for bed mobility, transfers, dressing, and toileting. Review of the facility's investigation dated 4/3/2023, revealed Family Member #1 reported to the Director of Nursing (DON) that Resident #285 told her a Certified Nursing Assistant (CNA #2) talked to him without respect and was hasty when he removed Resident #285's shirt and hurt the resident's eye. Review of the facility's investigation dated 4/3/2023, revealed the facility failed to obtain witness statements from the staff, failed to complete a skin assessment of Resident #285 and other residents in CNA #2's care, and failed to complete an incident report. During a telephone interview on 10/5/2023 at 2:40 PM, Family member #1 confirmed she informed the DON of concerns she had related to CNA #2 and the resident. Family member #1 alleged CNA #2 had spoken to Resident #285 disrespectfully on two different occasions and once when CNA #2 had been rough when pulling off the resident's shirt. During an interview on 10/5/2023 at 9:00 PM, the Administrator confirmed a thorough investigation included interviewing all employees that may have been witnesses. The Administrator and DON were asked what your investigation includes. The Administrator stated, Interview the person being accused, the person that is accusing, any other employees that may have been witnesses in the area .any other residents that may have been working with the employee or that are interviewable . The DON confirmed that she completed the investigation into Resident #285's allegation of abuse. The DON was asked did you interview any of the staff. The DON stated, I only asked the other [staff] on 3-11 could he take his own clothes off .can't think of who it was now . The DON confirmed she did not obtain staff statements. The DON confirmed she did not complete skin audits on any other residents. The DON was asked did she perform a skin assessment on Resident #285. The DON stated, No. The DON confirmed she did not complete an incident report or a thorough investigation. The facility failed to complete a thorough investigation after an allegation of abuse for Resident #285.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, Family/Staff Conference form, medical record review, and interview, the facility failed to conduct quart...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, Family/Staff Conference form, medical record review, and interview, the facility failed to conduct quarterly Interdisciplinary Care Plan Meetings for 2 of 24 (Resident #8 and #19) residents reviewed for Care Plan Meetings. The findings include: 1. Review of the undated facility's policy titled, Comprehensive Care Plans, revealed .The comprehensive care plan will be prepared by an interdisciplinary team, that includes, but is not limited to .The attending physician or non-physician practitioner designee involved in the resident's care .A registered nurse .A nurse aide .A member of food and nutrition services staff .The resident and the resident's representative, to the extent practicable .Other appropriate staff or professionals .as determined by the resident's needs or as requested by the resident .The comprehensive care plan will be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS [minimum data set] assessment . 2. Review of the facility's undated family communication form titled, FAMILY / STAFF CONFERENCE, revealed .It is essential that we give attention to individual needs and to the adjustment which comes as a result of illness or injury. Through the Interdisciplinary Planning Conference, the staff and family members have the ability to achieve a common purpose and to better understand the goals and objectives of the care which is specified for individual residents .These conferences are held the first available Tuesday or Thursday after admission and then quarterly. We strongly encourage a family representative to attend the conference and to take an active part in the evaluation and formulation of the plan of care . 3. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE], with diagnosis of Diabetes, Depression, Multiple Sclerosis, and Hemiplegia. Review of the quarterly MDS dated [DATE], revealed Resident #8 had a Brief Interview for Mental Status Interview (BIMS) score of 10, which indicated she was moderately cognitively impaired. Review of the Resident #8's CARE PLAN MEETING signature sheets revealed the following: a. A Care Plan Meeting signature sheet dated 7/22/2021. b. A Care Plan Meeting signature sheet dated 10/19/2022. c. A Care Plan Meeting signature sheet dated 7/20/2023. The facility was only able to provide documentation one Care Plan Meeting occurred in 2021, 2022, and 2023. During an interview on 10/3/2023 at 11:00 AM, the MDS Coordinator stated Resident #8's last care plan meeting was 7/20/2023, and the Care Plan Meeting Signature Sheets that she provided were the only documentation of Care Plan Meetings for Resident #8 in 2021, 2022, and 2023. The MDS Coordinator confirmed that she was unable to provide documentation that letters were sent inviting Resident #8's family to attend her Care Plan Meetings. The MDS Coordinator confirmed they could not provide a calendar of MDS meetings for 2021, 2022, and 2023. 4. Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] with diagnoses of Heart Failure, Hypertension, Osteoporosis, Anxiety Disorder, and Parkinson's Disease. Review of the quarterly MDS dated [DATE], revealed Resident #19 had a BIMS score of 15, which indicated she was cognitively intact. The facility was unable to provide documentation that a Care Plan Meeting occurred in the first two quarters of 2023. Review of the CARE PLAN MEETING signature sheet dated 9/19/2023, revealed an interdisciplinary team Care Plan Meeting was conducted and Resident #19's daughter attended the Care Plan meeting, but Resident #19 was not present. During an interview on 10/3/2023 at 8:23 AM, Resident #19 was asked was she or a person of her choice invited to participate in Care Plan meetings. Resident #19 stated, .we had 1 or 2 when I first came in. That's been it. 5. During an interview on 10/3/2023 at 9:47 AM, the MDS Coordinator was asked how often Care Plan meetings were held. The MDS Coordinator stated, [We] Offer every quarter at a minimum . The MDS Coordinator confirmed that the only documentation she had of a Care Plan meeting for Resident #19 in 2023 was on 9/19/2023. The MDS Coordinator was asked how often Care Plan meetings should be conducted. The MDS Coordinator stated, We should offer them every quarter . The MDS Coordinator confirmed she did not have documentation that notification for the care plan meetings had been sent to Resident #19's Responsible Party. During an interview on 10/5/2023 at 12:24 PM, the Director of Nursing (DON) confirmed that Care Plan Meetings should be held quarterly and with each significant change for all residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to follow physician's orders for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to follow physician's orders for medication administration and failed to obtain a physician's order to apply a foot strap to a resident's wheel chair for 2 of 24 (Resident #35 and #44) sampled residents reviewed for physician orders. The findings include: 1. Review of the facility's undated policy titled, Provision of Physician Ordered Services revealed .The purpose of this policy is to provide a reliable process for the proper and consistent provision of physician ordered services according to professional standards of quality .Professional Standards of Quality .means that care and services are provided according to accepted standards of clinical practice .Qualified nursing personnels will submit timely requests for physician ordered services .to appropriate entity . Review of the facility's undated policy titled, Medication Administration, revealed .Medications are administered .in accordance with professional standards of practice .Administer medications as ordered [by practitioner] . 2. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE], with diagnoses of Polymyositis, Depression, Anxiety Disorder, and Osteoporosis. Review of the Physician's Order dated September 2023, revealed .Alprazolam [anxiety medication] 0.25 MG [milligram] BY MOUTH THREE TIMES DAILY . Review of the MISSING DRUG ORDER FORM [a form completed when a resident drug is not available/missing] dated 9/4/2023 at 9:23 PM, . [Named Resident #35] ALPRaZolam 0.25 mg . Review of the Medication Administration Record (MAR) dated September 2023, revealed Alprazolam was not administered to Resident #35 on 9/4/2023 at 8:00 PM and 9/5/2023 at 8:00 AM and 2:00 PM. Resident #35 missed 3 scheduled doses of Alprazolam for anxiety in September. Review of the annual Minimum Data Set (MDS) dated [DATE], revealed Resident #35 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated she was moderately cognitively impaired, and was coded for anti-anxiety medication. During an interview on 10/2/2023 at 4:52 PM, Resident #35 confirmed that she took Alprazolam three times daily. Resident #35 stated, .Since I've been a resident here, they've run out of it [Alprazolam] .within the last month . During an interview on 10/5/2023 at 12:08 PM, the Director of Nursing (DON) confirmed the facility ran out of Resident #35's Alprazolam on 9/4/2023 and did not send a request for it to the pharmacy until 9:23 PM that night. The DON stated, .pharmacy should have been called and asked for a STAT [urgent or rush] delivery .don't see it documented where she [the nurse] did . The DON confirmed Resident #35 should not have missed the doses of Alprazolam. 3. Review of the medical record revealed Resident #44 was admitted to the facility on [DATE], with diagnoses of Traumatic Subdural Hematoma, Osteoporosis, Mood Disorder, and Cerebral Infarction. Review of the MDS dated [DATE], revealed Resident #44 had a BIMS of 13, which indicated she was cognitively intact, required extensive assistance for most activities of daily living (ADLs), had range of motion impairment in both arms and her right leg, and required a wheelchair for mobility. Resident #44 was not coded for restraints. Review of the Physician's Orders for Resident #44 dated July 2023, revealed there was no order for a Velcro strap on the right leg footrest of her wheelchair. Review of the Care Plan dated 11/27/2020, with a target date of 11/28/2023, revealed Resident #44's Care Plan did not reflect the Velcro strap attached to the right leg footrest of her wheelchair. During observation in the resident's room on 10/2/2023 at 10:48 AM and 3:37 PM, 10/3/2023 at 8:19 AM, 10/4/2023 at 7:42 AM, and 10/5/2023 at 8:35 AM, revealed Resident #44 was in a wheelchair, her right leg was on the footrest, and a Velcro strap attached to the right leg footrest was strapped around her right lower leg/ankle. Observation and interview with the Therapy Director on 10/5/2023 at 4:48 PM, revealed the Therapy Director was not aware of a Velcro strap on the right leg footrest of Resident #44's wheelchair. The Therapy Director was asked should facility staff have been aware of the Velcro strap on the wheelchair. The Therapy Director stated, Yes ma'am . The Therapy Director stated, .I don't know [how it got there] .it's not something we would have installed . The Therapy Director confirmed the strap was anchored to the wheelchair using a nut and a bolt. During an interview on 10/5/2023 5:01 PM, Certified Nursing Assistant (CNA) #2 confirmed she was familiar with Resident #44. CNA #2 was shown the Velcro strap on the footrest and asked did she know anything about the strap. CNA #2 stated, It goes across her to keep her leg stable. CNA #2 was asked how long the strap had been on the wheelchair. CNA #2 stated, I can't say . CNA #2 confirmed that she did not know who placed the strap on Resident #44's wheelchair. During an interview on 10/5/2023 at 5:12 PM, Unit Manager #1 was asked do you know anything about the Velcro strap around Resident #44's wheelchair leg. Unit Manager #1 stated, .it's been there for I don't know how long, but I never put an order in. Unit Manager #1 confirmed she was aware the Velcro strap was on Resident #44's wheelchair leg. Unit Manager #1 was asked should Resident #44 have been care planned for the Velcro Strap. Unit Manager #1 stated, She should, anything that's put on [the wheelchair]. During an interview on 10/5/2023 at 5:29 PM, the Therapy Director stated, I talked to [named Resident #44's son] and he said he installed it [Velcro strap to prevent the resident's foot from falling off the foot rest] late July, early August. The Therapy Director confirmed that Resident #44 did not have functional or purposeful movement of the right leg and could express her wants and needs. The Therapy Director stated, I knew immediately [when she observed the Velcro strap] my supplier didn't install [Velcro strap] . During an interview on 10/5/2023 at 6:08 PM, the Director of Nursing (DON) was asked was she aware Resident #44 had a Velcro strap that staff strapped around her lower leg/ankle area attached to her wheelchair footrest. The DON stated, I was just notified, and I don't know how I missed it because I pick her leg up every day .have such a good relationship with her son, can't believe he didn't say something . The DON confirmed that she frequently observed Resident #44 in her wheelchair but had never noticed the Velcro strap around her leg. The DON was asked should she have been aware of the Velcro strap on Resident #44's wheelchair. The DON stated, I should have been notified and yeah aware. The DON confirmed there should have been an order for the strap, it should have been on Resident #44's Care Plan, and assessments should have been completed. The DON was asked what should have been done with a device of this type. The DON stated, We would have parameters on when to put it on and we would check skin integrity depending on how long she was wearing it for the parameters. The DON confirmed the parameters would have been on the physician's order.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored in 2 of 16 medication storage areas (One South Nurse Station Medication Room and One ...

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Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored in 2 of 16 medication storage areas (One South Nurse Station Medication Room and One North Medication Cart #1) where an expired medication was found a medication cart was left unlocked and unattended. The findings include: 1. Review of the facility's undated policy titled, Medication Storage, revealed .It is the policy of this facility to ensure all medications housed on our premises will be stored in the medication cart according to the manufacturer's recommendations .all medication rooms are routinely inspected by the consultant pharmacist for discontinued, outdated .medications . 2. Observation in the One South Nurse's Station Medication Room refrigerator on 10/5/2023 at 5:48 PM, revealed an opened bottle of Pantoprazole (medication for acid reflux) 40 mg/ml (milligram/milliliter) with an expiration date of 9/30/2023. During an interview on 10/5/2023 at 5:48 PM, Licensed Practical Nurse (LPN #4) confirmed expired medications should be discarded. 3. Observation at the One North Medication Cart #1 on 10/5/2023 at 7:19 PM, revealed the medication cart was left unlocked and unattended. During an interview on 10/5/2023 at 8:00PM, LPN #5 confirmed the medication cart should not be left unlocked and unattended. During an interview on 10/5/2023 at 9:00 PM, the Director of Nursing (DON) was asked should expired medications be in the medication storage areas. The DON stated, No.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview the facility failed to ensure infection control practices to prevent the spre...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview the facility failed to ensure infection control practices to prevent the spread of infection when 2 of 4 (Licensed Practical Nurse (LPN) #2 and #3) and when 1 of 1 (Wound Care Nurse) staff members failed to perform hand hygiene during medication administration and wound care. The findings include: 1. Review of the facility's undated policy titled, Medication Administration, revealed .Medications are administered by licensed nurses, or other staff who are legally authorized to do so .as ordered by the physician and in accordance with the professional standards of practice, in a manner to prevent contamination or infection .Compliance Guidelines .Wash hands prior to administering medication per facility protocol . Review of the facility undated policy titled, Clean Dressing Change, revealed .It is the policy of this facility to provide wound care in a manner to decrease potential for infection and/or cross-contamination .Wash hands and put on clean gloves .Place a barrier cloth .remove the existing dressing .remove gloves .Wash hands and put on Clean gloves .Cleanse the wound as ordered .Pat dry with gauze .Wash hands and put on clean gloves .dress the wound as ordered .Secure dressing .Discard disposable items and gloves .wash hands . Review of the facility's policy titled, Hand Hygiene, dated October 2002, revealed .All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors .Hand hygiene technique when using soap and water .Wet hands with water .Apply to hand the amount of soap .Rub hands together vigorously for at least 20 seconds .Rinse hands with water .Dry thoroughly with a single-use towel .use clean towel to turn off the faucet .The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, and immediately after removing gloves . 2. Observation in resident's room on 10/3/2023 at 5:34 PM, revealed LPN #2 entered Resident #61's room and failed to perform hand hygiene before checking the residents blood glucose. Observation in the resident's room on 10/4/2023 at 8:25 AM, revealed LPN #3 entered Resident #24's room and failed to performed hand hygiene before donning and after removing her gloves, before administering medications, and before checking the residents blood glucose. 3. Review of medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses of Diabetes, Dementia, Multiple Sclerosis, Paraplegia, Heart Failure, and Hypertension. Observation outside Resident #7's room on 10/2/2023 at 10:04 AM, 10/2/2023 at 4:11 PM, 10/3/2023 at 7:45 AM, 10/4/2023 at 7:48 AM, and 9:40 AM, revealed signage for enhanced barrier precaution and there was no isolation cart provided for the resident in enhanced barrier precaution. Observation in the resident's room on 10/2/2023 at 4:11 PM, revealed Certified Nursing Assistant (CNA) #1 provided direct care, which included a bed bath and incontinent care to Resident #7, without donning the personal protective equipment. Resident #7's door had signage indicating she was in enhanced barrier precaution and there was no isolation cart outside the resident's room. During an interview on 10/2/2023 at 4:11 PM, CNA #1 confirmed there was not an isolation cart containing PPE outside of Resident #7's room. Observation in Resident #7's room on 10/4/2023 at 9:40 AM, the Wound Care Nurse entered Resident #7's room, donned her gloves, cleaned the over bed table with a bleach wipe, removed her gloves, and failed to perform hand hygiene. The Wound Care Nurse exited Resident #7's room to gather her supplies, reentered the resident's room, placed a barrier on the over bed table with the supplies, and entered Resident #7's bathroom to wash her hands. The Wound Care Nurse turned off the faucet with the same wet paper towel she dried her hands with. The Wound Care Nurse exited Resident #7's room, reentered the resident's room with a red biohazard bag, went into the bathroom, washed her hands for 8 seconds, and turned off the faucet with the same wet paper towel. The Wound Care Nurse exited Resident #7's room, obtained gown, reentered the resident's room, and went into the bathroom. The Wound Care Nurse washed her hands for 11 seconds and turned off the faucet with the same wet towel she dried her hands with. The Wound Care Nurse donned her gown and gloves, adjusted the resident's bed with the remote, pulled the covers back exposing the resident from the waist down, and removed the dressings from the sacrum [a triangular bone in the lower back between the hip bones of the pelvis] and the ischium [the curved bone forming the base of each half of the pelvis]. The Wound Care Nurse removed her gloves, entered the bathroom, washed her hands for 6 seconds, and turned off the faucet with the same wet towel she dried her hands with. The Wound Care Nurse donned a new pair of gloves, cleaned the ischium, removed her gloves, and donned a new pair of gloves without performing hand hygiene. The Wound Care Nurse cleaned the sacrum, removed her gloves, and donned a new pair of gloves without performing hand hygiene. The Wound Care Nurse dried ischium and sacrum and removed her gloves. The Wound Care Nurse entered the bathroom and washed her hands for 8 seconds and turned off the faucet with the same wet towel she dried her hands with. The Wound Care Nurse donned a new pair of gloves, applied Promagran Alginate (medication indicated for the management of draining wounds) at each site, removed her gloves, donned a new pair of gloves without performing hand hygiene, and applied a dressing to the ischial and sacrum. 4. Review of medical record revealed Resident #49 was admitted to the facility on [DATE], with diagnoses of Atrial Fibrillation, Coronary Heart Disease, Renal Insufficiency, Diabetes, and Anxiety. Observation in the resident room on 10/4/2023 at 10:42 AM, revealed the Wound Care Nurse entered Resident #49's room donned her gloves, without performing hand hygiene, adjusted the resident's bed, removed her gloves, donned a new pair of gloves and gown, without performing hand hygiene. The Wound Care Nurse pulled the covers back exposing the lower extremities, removed the Geri-sleeve (protect the resident arms and legs), removed the dressing from each foot with a pair of clean scissors, placed the scissor on the over bed table, removed her gloves and washed her hands for 8 seconds. The Wound Care Nurse donned a new pair of gloves, cleaned the right heel, removed her gloves and gown, and exited the resident's room to get the skin prep (liquid film skin protectant). The Wound Care Nurse entered the resident's room, went into the resident's bathroom, washed her hands for 10 seconds, and donned her gloves and gown. The Wound Care Nurse applied skin prep to the right heel, applied an abdominal pad (large gauze pad) over the skin prep, and wrapped the heel with a Kerlix (wound bandage) gauze. The Wound Care Nurse removed her gloves, entered the bathroom and washed her hands for 10 seconds. The Wound Care Nurse donned new gloves, cleaned the left heel, applied ointment to the left heel with her gloved hands, applied Santyl (a debriding ointment to remove dead tissue) to the wound bed with a tongue blade, covered the wound with an abdominal pad, and wrapped it with Kerlix. The Wound Care Nurse failed to remove her gloves and wash her hand before applying the Santyl to the wound bed. The Wound Care Nurse applied the Geri-sleeves, applied the nonskid socks, applied the heel boots, disposed of the dirty supplies in the biohazard bag, place the dirty scissors in her front pocket, and removed her gown and gloves. During an interview on 10/4/2023 at 11:09 AM, the Wound Care Nurse was asked if she should have placed the scissor in her scrub pocket. The Wound Care Nurse stated, No, I should have cleaned them . During an interview on 10/4/2023 at 2:18 PM, the Wound Care Nurse was asked how long she should wash her hands. The Wound Care Nurse stated, .some people say 15 second .some people say 20 seconds. The Wound Care Nurse was asked if she knew what the facility policy stated. The Wound Care Nurse stated, .I'm not sure . The Wound Care Nurse was asked after washing her hands how should she turn off the faucet. The Wound Care Nurse stated, .I use the one [paper towel] I dry my hands with . 5. During an interview on 10/5/23 at 09:56 AM, the Infection Preventionist was asked should the facility have personal protective equipment (PPE) outside of the residents' rooms who are in enhanced barrier precautions. The Infection Preventionist stated, Yes, ma'am .on the green hall had new staff and they had not been in-serviced on the enhanced barrier precautions . The Infection Preventionist was asked should staff members wear appropriate PPE when providing direct care to residents in enhanced barrier precautions. The Infection Preventionist stated, Yes. During an interview on 10/5/2023 at 3:25 PM, the Director of Nursing (DON) was asked how long the staff members should wash their hands. The DON stated, Twenty seconds . The DON was asked should the staff members turn off the faucet with the paper towel they dried their hands with. The DON stated, No . During an interview on 10/5/2023 at 3:29 PM, the Director of Nursing (DON) confirmed staff should wash hands before and after removing their gloves.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 43% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
Concerns
  • • 8 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
  • • $13,498 in fines. Above average for Tennessee. Some compliance problems on record.
Bottom line: Mixed indicators with Trust Score of 63/100. Visit in person and ask pointed questions.

About This Facility

What is The Kings Daughters And Sons's CMS Rating?

CMS assigns THE KINGS DAUGHTERS AND SONS an overall rating of 3 out of 5 stars, which is considered average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is The Kings Daughters And Sons Staffed?

CMS rates THE KINGS DAUGHTERS AND SONS's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 43%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at The Kings Daughters And Sons?

State health inspectors documented 8 deficiencies at THE KINGS DAUGHTERS AND SONS during 2023. These included: 1 that caused actual resident harm and 7 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates The Kings Daughters And Sons?

THE KINGS DAUGHTERS AND SONS is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 108 certified beds and approximately 92 residents (about 85% occupancy), it is a mid-sized facility located in BARTLETT, Tennessee.

How Does The Kings Daughters And Sons Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, THE KINGS DAUGHTERS AND SONS's overall rating (3 stars) is above the state average of 2.8, staff turnover (43%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting The Kings Daughters And Sons?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is The Kings Daughters And Sons Safe?

Based on CMS inspection data, THE KINGS DAUGHTERS AND SONS has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at The Kings Daughters And Sons Stick Around?

THE KINGS DAUGHTERS AND SONS has a staff turnover rate of 43%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was The Kings Daughters And Sons Ever Fined?

THE KINGS DAUGHTERS AND SONS has been fined $13,498 across 2 penalty actions. This is below the Tennessee average of $33,214. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is The Kings Daughters And Sons on Any Federal Watch List?

THE KINGS DAUGHTERS AND SONS is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.