DURHAM-HENSLEY HEALTH AND REHABILITATION
Over 2 years since last inspection. Current conditions may differ from available data.
Durham-Hensley Health and Rehabilitation has a Trust Grade of B+, which means it is above average and generally recommended for families considering care for their loved ones. The facility ranks #58 out of 298 nursing homes in Tennessee, placing it in the top half of all facilities in the state, and it is #2 out of 4 in Greene County, indicating that only one local option is better. Unfortunately, the facility's trend is worsening, with the number of issues increasing from 3 in 2019 to 6 in 2023. While staffing is somewhat of a concern with a rating of 2 out of 5 stars and a turnover rate of 41%, which is below the state average, there are no fines on record, which is a positive aspect. However, there were specific incidents noted during inspections that families should be aware of. For example, the facility failed to develop a comprehensive care plan for a resident with PTSD, which is essential for addressing their trauma-related needs. Additionally, there was a failure to implement fall prevention interventions for a resident with severe cognitive impairment, leading to a fall without proper preventive measures being in place. Overall, while there are strengths in staffing stability and no fines, families should consider these weaknesses when evaluating care for their loved ones.
- Trust Score
- B+
- In Tennessee
- #58/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 41% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 29 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (41%)
7 points below Tennessee average of 48%
Facility shows strength in fire safety.
The Bad
Near Tennessee avg (46%)
Typical for the industry
The Ugly 9 deficiencies on record
Aug 2023
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to resubmit a timely Level l (one) Pre-admission Screening and Resident...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, record review, observation and interview, the facility failed to develop a comprehensive care p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, record review, observation and interview, the facility failed to implement interventions to pre...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview, the facility failed to monitor for side effects of anti-co...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected 1 resident
Based on facility policy review, observation and interview, the facility failed to ensure garbage and refuse was properly contained in 1 of 2 dumpsters.
The findings include:
Review of facility polic...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation and interview, the facility failed to distribute and serve food under sanitary cond...
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Jan 2019
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, medical record review, observation, and interview, the facility failed to revise the Com...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to ensure weight loss interventions were impleme...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, observation, and interview, the facility failed to distribute and serve food under sanit...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 41% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Durham-Hensley's CMS Rating?
CMS assigns DURHAM-HENSLEY HEALTH AND REHABILITATION an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Durham-Hensley Staffed?
CMS rates DURHAM-HENSLEY HEALTH AND REHABILITATION's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 41%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Durham-Hensley?
State health inspectors documented 9 deficiencies at DURHAM-HENSLEY HEALTH AND REHABILITATION during 2019 to 2023. These included: 9 with potential for harm.
Who Owns and Operates Durham-Hensley?
DURHAM-HENSLEY HEALTH AND REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 75 certified beds and approximately 64 residents (about 85% occupancy), it is a smaller facility located in CHUCKEY, Tennessee.
How Does Durham-Hensley Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, DURHAM-HENSLEY HEALTH AND REHABILITATION's overall rating (4 stars) is above the state average of 2.8, staff turnover (41%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Durham-Hensley?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Durham-Hensley Safe?
Based on CMS inspection data, DURHAM-HENSLEY HEALTH AND REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Durham-Hensley Stick Around?
DURHAM-HENSLEY HEALTH AND REHABILITATION has a staff turnover rate of 41%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Durham-Hensley Ever Fined?
DURHAM-HENSLEY HEALTH AND REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Durham-Hensley on Any Federal Watch List?
DURHAM-HENSLEY HEALTH AND REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.