CORDOVA WELLNESS AND REHABILITATION CENTER
Over 2 years since last inspection. Current conditions may differ from available data.
Cordova Wellness and Rehabilitation Center has received a Trust Grade of C, indicating that it is average compared to other facilities, sitting in the middle of the pack but not particularly outstanding. In Tennessee, it ranks #180 out of 298 facilities, placing it in the bottom half, and #10 out of 24 in Shelby County, meaning there are only a few local options that are better. The facility is worsening over time, with issues increasing from 3 in 2018 to 7 in 2022. Staffing is rated at 2 out of 5 stars, with a turnover rate of 55%, which is average but concerning given that it is higher than the state average. Though the facility has not incurred any fines, which is a positive sign, there is less RN coverage than 90% of other facilities in Tennessee, which may impact the quality of care. Specific incidents noted during inspections include unsanitary food handling practices, such as storing opened and unlabeled food, and a dirty kitchen environment, which raises food safety concerns. Additionally, several residents did not receive proper assistance with daily hygiene tasks like nail care and skin care, which could affect their overall well-being. There were also issues with enteral feedings not being administered correctly for some residents, indicating potential gaps in care. Overall, while the center has some strengths, such as no fines, the identified weaknesses and worsening trend warrant careful consideration by families researching care options.
- Trust Score
- C
- In Tennessee
- #180/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 55% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 18 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Licensed Facility · Meets state certification requirements
-
No fines on record
This facility meets basic licensing requirements.
The Bad
Below Tennessee average (2.8)
Below average - review inspection findings carefully
Near Tennessee avg (46%)
Frequent staff changes - ask about care continuity
Part of a multi-facility chain
Ask about local staffing decisions and management
7 points above Tennessee average of 48%
The Ugly 10 deficiencies on record
Jun 2022
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide information regarding a resident's ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the environment was fre...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to follow the pharmacy recommendations in a ti...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure Activities of Daily Liv...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure enteral feedings with a...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide the necessary respirat...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions as evidenced by opened, unlabeled, undated food in the...
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Nov 2018
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, medical record review, and interview, the facility failed to ensure each resident was repos...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on policy review, observation, and interview the facility failed to ensure practices to prevent the development and transmission of infection when 1 of 32 staff members (Certified Nurse Assistan...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on policy review, observation, and interview, the facility failed to serve chicken at an acceptable holding temperature, ensure the microwave was clean for 2 of 2 days (11/5/18, and 11/6/18) of ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • Grade C (55/100). Below average facility with significant concerns.
- • 55% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Cordova Wellness And Rehabilitation Center's CMS Rating?
CMS assigns CORDOVA WELLNESS AND REHABILITATION CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Cordova Wellness And Rehabilitation Center Staffed?
CMS rates CORDOVA WELLNESS AND REHABILITATION CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 55%, which is 9 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at Cordova Wellness And Rehabilitation Center?
State health inspectors documented 10 deficiencies at CORDOVA WELLNESS AND REHABILITATION CENTER during 2018 to 2022. These included: 10 with potential for harm.
Who Owns and Operates Cordova Wellness And Rehabilitation Center?
CORDOVA WELLNESS AND REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by AHAVA HEALTHCARE, a chain that manages multiple nursing homes. With 240 certified beds and approximately 168 residents (about 70% occupancy), it is a large facility located in CORDOVA, Tennessee.
How Does Cordova Wellness And Rehabilitation Center Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, CORDOVA WELLNESS AND REHABILITATION CENTER's overall rating (2 stars) is below the state average of 2.8, staff turnover (55%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Cordova Wellness And Rehabilitation Center?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Cordova Wellness And Rehabilitation Center Safe?
Based on CMS inspection data, CORDOVA WELLNESS AND REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Cordova Wellness And Rehabilitation Center Stick Around?
Staff turnover at CORDOVA WELLNESS AND REHABILITATION CENTER is high. At 55%, the facility is 9 percentage points above the Tennessee average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Cordova Wellness And Rehabilitation Center Ever Fined?
CORDOVA WELLNESS AND REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Cordova Wellness And Rehabilitation Center on Any Federal Watch List?
CORDOVA WELLNESS AND REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.