LAURELBROOK NURSING HOME

200 SANITARIUM CIRCLE, DAYTON, TN 37321 (423) 775-0771
Non profit - Church related 50 Beds Independent Data: November 2025 5 Immediate Jeopardy citations
Trust Grade
0/100
#259 of 298 in TN
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Laurelbrook Nursing Home has received a Trust Grade of F, indicating poor performance with significant concerns about care quality. It ranks #259 out of 298 facilities in Tennessee, placing it in the bottom half, and #3 out of 3 in Rhea County, meaning only one other local option is better. Unfortunately, the facility's performance is worsening, with issues increasing from 3 in 2023 to 4 in 2024. Staffing is a relative strength, rated at 4 out of 5 stars with a 26% turnover rate, which is well below the state average, suggesting staff stability and experience. However, there are serious weaknesses, including critical findings where the facility failed to address significant weight loss in a resident, which put that individual in immediate jeopardy, highlighting serious gaps in care that families should consider.

Trust Score
F
0/100
In Tennessee
#259/298
Bottom 14%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
3 → 4 violations
Staff Stability
✓ Good
26% annual turnover. Excellent stability, 22 points below Tennessee's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Tennessee facilities.
Skilled Nurses
○ Average
Each resident gets 37 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
16 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 3 issues
2024: 4 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Low Staff Turnover (26%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (26%)

    22 points below Tennessee average of 48%

Facility shows strength in staffing levels, staff retention, fire safety.

The Bad

1-Star Overall Rating

Below Tennessee average (2.8)

Significant quality concerns identified by CMS

The Ugly 16 deficiencies on record

5 life-threatening
Oct 2024 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to provide information to the resident or resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to provide information to the resident or resident responsible party regarding their right to formulate an advance directive for 3 residents (Resident #7, #40, and #94) of 16 residents reviewed for advance directives. The findings include: Review of the facility's policy titled, Advance, Directive, Presence of, revised 11/2013, revealed .Advance Care Plan (Living Will) are written instructions stating how you want your future medical decisions made, in the event that you become unable to make or to communicate such decisions for yourself .A patient/resident may have written directions related to treatment choices .in accordance with state law. An advance directive is a means for the resident to communicate his or her wishes, which may include withdrawing or withholding medications . The .Patient Rights & [and] Responsibilities .statement provided to the resident and/or family member when admitted to the facility includes a statement regarding the honoring of their Advance Directive (Living Will) . Review of the medical record revealed Resident #7 was admitted to the facility on [DATE] with diagnoses including Cardiovascular Disease, Anxiety, Nontraumatic Subdural Hemorrhage, Epilepsy, Dementia with Mood Disturbance, Bipolar Disorder, and Borderline Personality Disorder. Review of the ORDER APPOINTING CONSERVATOR for Resident #7, dated 10/23/2023, revealed no documentation of instructions for advance directives. Review of the LETTERS OF CONSERVATORSHIP for Resident #7 dated 10/26/2023, revealed no documentation of instructions for advance directives. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #7 scored 4 on the Brief Interview for Mental Status (BIMS) assessment, which indicated the resident had severe cognitive impairment. Review of the medical record for Resident #7 revealed there was no documentation the resident had an advance directive or if the resident would like to formulate an advance directive. Review of the medical record revealed Resident #40 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction, Altered Mental Status, Major Depressive Disorder, Encephalopathy, and Bilateral Sudden Vision Loss. Review of an undated APPOINTMENT OF HEALTH CARE AGENT for Resident #40 revealed no documentation of instructions for advance directives. Review of an admission MDS assessment dated [DATE], revealed Resident #40 scored 10 on the BIMS assessment, which indicated the resident had moderate cognitive impairment. Review of the medical record for Resident #40 revealed there was no documentation the resident had an advance directive or if the resident would like to formulate an advance directive. Review of the medical record revealed Resident #94 was admitted to the facility on [DATE] with diagnoses including Dementia with other Behavioral Disturbance, Pseudobulbar Effect, Anxiety, Depression, and Cerebral Infarction. Review of an admission MDS assessment dated [DATE], revealed Resident #94 had severe cognitive impairment. Review of the medical record for Resident #94 revealed there was no documentation the resident had an advance directive or if the resident would like to formulate an advance directive. During an interview on 10/23/2024 at 4:45 PM, the Interim Director of Nursing confirmed information for developing an advance directive was not provided on admission for Resident #7, #40, and #94 or the resident's representatives.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, review of facility documentation and interview, the facility failed to report an allegation of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, review of facility documentation and interview, the facility failed to report an allegation of abuse to the State Designated Authority (State Agency) for 1 resident (Resident #321) of 27 residents reviewed. The findings include: Review of the facility's policy titled, Abuse, Neglect, Misappropriation of Funds Protocol, undated, revealed .Covered Individual is any owner .employee, manager, agent .of this facility. If a covered individual observes events or becomes aware of information .suspicion of crime has occurred against a resident or individual receiving care from this facility .[the facility] Must notify .The State Survey Agency .Local Law Enforcement .Reports must be within 24 hours (if there is not serious bodily injury) .Within 2 hours (if there is serious bodily injury) .Staff members and persons affiliated with this facility shall not knowingly .Fail to report an incident .withhold information to reporting agencies . Review of the medical record showed Resident #321 was admitted to the facility on [DATE], with diagnoses including Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Right Dominant Side, Amnesia, Adjustment Disorder with Anxiety, Psychoactive Substance Abuse-In Remission, Alcohol Abuse Counseling and Surveillance of Alcoholic, Alcohol Abuse, and Homelessness. Review of the annual Minimum Data Set (MDS) assessment dated [DATE], showed Resident #321's Brief Interview of Mental Status (BIMS) score was 14, indicating the resident was cognitively intact. The resident required minimal assistance from facility staff with activities of daily living (ADL's). Medical record review of a current care plan for Resident #1 showed Focus .The resident is/has potential to be verbally aggressive . Appropriate interventions were implemented. Review of a facility investigation documentation titled, CONCERN FORM, dated 1/1/2024, revealed the following: 1. Logged as a concern from a Resident. 2. Resident #321 was named on the Concern Form. Continued review showed .[Resident #321's name] complained that CNA .had threatened him and had also hit two other residents .Resident was not able to say who they were .He said I don't know . This document was written and signed by the Director of Nursing Jan. 1, 2024. Review of a facility investigation documentation titled, POC [plan of correction] For Concern, undated, revealed the following persons and dates of notification .Family 1/1/2024 .Doctor 1/2/2024 .Director of Nursing (DON) 1/1/2024 .Administrator 1/2/2024 .Adult Protective Services 1/2/2024 .Crisis 1/2/2024 .Sheriff 1/5/2024 .Ombudsman 1/2/2024 . Continued review revealed no documentation to indicate the State Survey Agency was notified. Review of the Intake Information document generated from the State Agency dated 1/5/2024, 11:49 AM, revealed .[other state agency notification] .is making accusations of physical abuse against the staff member .The administration has reported the accusations to the ombudsmen [ombudsman], and the ombudsmen advised the administration to report it to Adult Protection Services as well . Continued review showed the alleged event was known by key personnel in the facility on 1/1/2024 at 8:45 PM, which included the resident notification because he was his own responsible party. The other state agency notification was another state agency calling in a complaint to the State Survey Agency of physical abuse allegations. The facility failed to submit a timely self-reported Complaint Intake to the State Agency on 1/1/2024 for the allegations of physical abuse made by Resident #321. The facility was greater than 3 days late in reporting. During an interview on 11/23/2024 at 5:33 PM, the Administrator confirmed the facility failed to notify the State Survey Agency timely of the physical abuse allegation made by Resident #321.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to submit a Pre-admission Screening and Resident Review (PASARR...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to submit a Pre-admission Screening and Resident Review (PASARR) to the state-designated authority after a new mental health diagnosis was added for 1 resident (Resident #31) of 27 residents reviewed for PASARR. The findings include: Review of the medical record revealed Resident #31 was admitted to the facility on [DATE] with diagnoses including Homelessness, Post Traumatic Stress Disorder, and Major Depressive Disorder. Continued review revealed a diagnosis of Bipolar Disorder was added on 8/27/2024. Review of the PASARR for Resident #31 dated 6/27/2024, revealed the diagnoses of Anxiety Disorder, Depression, and Post-Traumatic Stress Disorder was noted on the PASARR. Continued review revealed no documentation a new PASARR had been submitted after a new mental health diagnosis of Bipolar disorder was added on 8/27/2024. During an interview on 10/23/2024 at 2:32 PM, the Interim Director of Nursing confirmed a submission for a level II PASARR was not submitted to the state designated authority after a new mental health diagnosis was added for Resident #31.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on facility policy review, refrigerator temperature logs review, and interview the facility failed to maintain complete refrigerator temperature logs for 3 of 3 refrigerator temperature logs rev...

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Based on facility policy review, refrigerator temperature logs review, and interview the facility failed to maintain complete refrigerator temperature logs for 3 of 3 refrigerator temperature logs reviewed which had the potential to affect 43 of 43 residents. The findings include: Review of the facility's policy titled, Refrigerators and Freezers, dated 3/11/2019, revealed .The facility will ensure safe refrigerator and freezer .temperatures .Monthly tracking sheets for all refrigerators .will be posted to record temperatures .Monthly tracking sheets will include time, temperatures, initials . Review of refrigerator temperature logs for 8/1/2024-10/22/2024 revealed there was no documentation the refrigerator temperatures had been obtained as follows: Food Black refrigerator #3 8/2024 - 5 of 31 days (8/1/2024, 8/2/2024, 8/3/2024, 8/4/2024, and 8/5/2024) 9/2024 - 2 of 30 days (9/12/2024 and 9/16/2024) 10/2024 - 3 of 22 days (10/3/2024, 10/7/2024, and 10/11/2024) Medication refrigerator labeled Team 1 9/2024 - 2 of 30 days (9/12/2024 and 9/16/2024) 10/2024 - 3 of 22 days (10/3/2024, 10/7/2024, and 10/11/2024) Medication refrigerator labeled Team 2 9/2024 - 2 of 30 days (9/12/2024 and 9/16/2024) 10/2024 - 3 of 22 days (10/3/2024, 10/7/2024, and 10/11/2024) During an interview on 10/23/2024 at 4:45 PM, the Interim Director of Nursing confirmed the refrigerator temperature logs were incomplete and the facility failed to follow the facility's policy maintaining temperature logs.
Dec 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, medical record review, and interview, the facility failed to obtain a physician's order fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, medical record review, and interview, the facility failed to obtain a physician's order for a physical restraint for 1 resident (Resident#1) and monitoring of a physical restraint for 14 of 31 days the restraint was utilized of 4 residents reviewed for physical and chemical restraints. The findings included: Review of a facility policy titled, Restraint Policy, not dated, showed .Definition of a Physical Restraint: Any manual method or physical or mechanical device, material or equipment attached or adjacent to the residents' body that the individual can not remove easily, which restricts freedom of movement or normal access to one's body .8 .a doctor's order must be obtained to implement restraints . Resident #1 was admitted to the facility on [DATE], and discharged on 3/28/2023, with diagnoses including Dementia with Behavioral Disturbance, Suicidal Ideations, Mood [Affective] Disorder, Adjustment Disorder, Vascular Dementia, Delusional Disorders, Anxiety Disorder, Nonalcoholic Steatohepatitis, Transient Cerebral Ischemic Attack, Non traumatic Intracerebral Hemorrhage, Fatty Liver, Osteoarthritis, and Hepatomegaly. Review of Resident #1's admission Minimum Data Set (MDS) assessment dated [DATE], showed a Brief Interview for Mental Status (BIMS) score assessment of 13 which indicated the resident was cognitively intact. The resident was independent with walking, dressing, personal hygiene, required supervision with no assistance for bed mobility, toilet use, supervision with set up for transfer, walking, required limited assistance of 1-person assist with eating. Review of Resident #1's Physician Order dated 2/26/2023, showed .Pressure alarm while in bed .soft waist restraint while up in a wheelchair as attempts to ambulate and puts self on the floor. Release for 10 minutes every 2 hours while toileting resident .for 14 days [discontinue date of 3/12/2023] .Pressure alarm while in the bed . Review of Resident #1's comprehensive care plan dated 2/26/2023, showed the resident was removing the clip alarm, the soft belt while up in wheelchair was changed to a pelvic posey as the resident was sliding under the soft belt. Review of Resident #1's Medication Administration Record (MAR) for February 2023, showed Pressure alarm while in the bed Started 2/26/2023, a discontinue date of 3/28/2023, and a soft waist restraint while up in a wheelchair as attempts to ambulate and puts self on the floor. Release for 10 minutes every 2 hours while toileting resident. Every shift for 14 days Start date 2/26/2023. Review showed the restraint was monitored every shift (3 shifts/day). Review of Resident #1's Medication Administration Record for March 2023, showed Pressure alarm while in the bed started 2/26/2023, a discontinue date of 3/28/2023, and a soft waist restraint while up in a wheelchair as attempts to ambulate and puts self on the floor. Release for 10 minutes every 2 hours while toileting resident. Every shift for 14 days Start date 2/26/2023. Continued review showed the restraint was monitored every shift (3 shifts/day) through 3/12/2023 (2 shifts). No additional monitoring was documented, and no new order was noted to continue the restraint from 3/12/2023-3/28/2023. During an interview on 12/13/2023 at 12:00 PM, Certified Nursing Assistant (CNA) #2 stated .yes she [Resident #1] did have the restraint when she was in a wheelchair until she discharged .we did give her breaks we toileted her at least every 2 hours, she could still pivot to the commode and take a few steps . During an interview on 12/13/2023 at 1:10 PM, CNA #1 stated .she [Resident #1] was restrained until she discharged [3/28/2023] if she was in a wheelchair .we did release her every two hours and walk her to the toilet . During an interview on 12/13/2023 at 2:50 PM, the Director of Nursing (DON) stated .Resident #1 did have an order for a physical restraint beginning on 2/26/2023 for 14 days, to be released for 10 minutes every 2 hours while toileting, also by placing it on the MAR the nurse was required to physically check the restraint every shift for tightness, red marks, abrasions, proper placement of the restraint .the order discontinued on 3/12/2023, the restraint was continued until discharge on [DATE] [14 days after the discontinue date] . A new physician's order had not been obtained to continue the restraint beyone the 14 days and there was no documentation of the restraint being monitored from 3/12/2023-3/28/2023.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, facility documentation, and interview, the facility failed to refer 1 resident (Resident #1) of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, facility documentation, and interview, the facility failed to refer 1 resident (Resident #1) of 4 residents reviewed to the state-designated authority for a Level II PASRR (Pre-admission Screening and Resident Review) after the resident was identified with possible serious mental disorder. The findings include: Review of Resident #1's Pre-admission Screening and Resident Review (PASRR) Level 1 Screen Outcome dated 11/30/2022, showed .No mental health diagnosis is known or suspected .Mental Health Symptoms .Physical Violence .current or within the past 30 days .Excessive Tearfulness .current or within the past 30 days .Inpatient Psychiatric Hospital .current or within the past 30 days .Psychotropic Medications .Seroquel 25 mg [milligram] daily . The PASRR showed the resident had no diagnosis of Anxiety Disorder or Suicidal Ideations at the time the Level I PASRR was submitted. Therefore, no Level II evaluation was completed due to a negative Level I PASRR. Resident #1 was admitted to the facility on [DATE], and discharged on 3/28/2023, with diagnoses including Dementia with Behavioral Disturbance, Suicidal Ideations (added on 3/22/2023), Mood [Affective] Disorder, Adjustment Disorder, Vascular Dementia, Delusional Disorders, Anxiety Disorder (added on 1/25/2023), Nonalcoholic Steatohepatitis, Transient Cerebral Ischemic Attack, Non-traumatic Intracerebral Hemorrhage, Fatty Liver, Osteoarthritis, and Hepatomegaly. Review of facility documentation revealed no documentation a PASRR Level II had been submitted after Resident #1 was admitted to the facility on [DATE] for the diagnoses of Anxiety Disorder or Suicidal Ideations. Review of Resident #1's admission Minimum Data Set (MDS) dated [DATE], showed a Brief Interview for Mental Status (BIMS) score of 13 indicating the resident was cognitively intact. During an interview on 12/13/2023 at 3:30 PM, with the Assistant Director of Nursing stated a new PASARR had not been submitted to the state designated authority by the facility for a diagnosis of Suicidal Ideations, or Anxiety.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, medical record review, and interview, the facility failed to follow a physician's order to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, medical record review, and interview, the facility failed to follow a physician's order to apply a back brace daily, for 1 resident (Resident#1) of 4 residents reviewed for physicians' orders. The findings included: Resident #1 was admitted to the facility on [DATE], and discharged on 3/28/2023, with diagnoses including Dementia with Behavioral Disturbance, Suicidal Ideations, Mood [Affective] Disorder, Adjustment Disorder, Vascular Dementia, Delusional Disorders, Anxiety Disorder, Nonalcoholic Steatohepatitis, Transient Cerebral Ischemic Attack, Non-traumatic Intracerebral Hemorrhage, Fatty Liver, Osteoarthritis, and Hepatomegaly. Review of Resident #1's admission Minimum Data Set (MDS) dated [DATE], showed a Brief Interview for Mental Status (BIMS) score of 13 which indicated the resident was cognitively intact. The resident was independent with walking, dressing, personal hygiene, required supervision with no assistance for bed mobility, toilet use, supervision with set up for transfer, walking, required limited assistance of 1-person assist with eating. Review of Resident #1's Incident Note dated 1/16/2023 at 1:45 AM, showed .late entry .CNA [Certified Nursing Assistant] notified nurse, resident sitting in the floor leaning against her closet door. No injury noted. I got out of bed, and I was walking over to the light switch to turn off the bedroom light. My slipper came off and I fell landing on my bottom with back against the closet door and hit my head on the closet door. Assessment done and no apparent injury .VS [vital signs] completed. CNA returned resident to her bed . Review of Resident #1's Health Status Note dated 1/16/2023 at 7:00 AM, showed .writer in to assess resident post fall. Resident has increased confusion from baseline, C/O [complained of] head pain, nothing visual. C/o left hip pain, nothing visual. Pain 6 out of 10 after asking many times. MD [Physician] notified and new order to send to ER [Emergency Room] for eval. Family notified of transfer .Resident placed on bed rest pending eval. [evaluation] Resident refuses bed pan and walks to bathroom, limping and expressing pain with each step . Review of Resident #1's Health Status Note dated 1/16/2023 at 8:45 AM, showed .out with EMS [Emergency Management Services] at 8:45 AM .report called to .ER . Review of Resident #1's Health Status Note dated 1/16/2023 at 11:51 AM, showed .Report called from .ER .Fracture to L5 [in the lowest lumbar vertebra of the lower back lumbar spine], new order to give Tylenol 325 [milligram] with continued previous Tramadol for pain management .writer asked about results from head injury [ER Staff] responded 'not assessed due to confusion at minimal level .stated resident was being sent back to facility then ended call . Review of Resident #1's Hospital Emergency Department Documentation dated 1/16/2023, showed .hip/thigh problem .CT [computed tomography] .left hip and pelvic pain post fall .here is mild acute compression fracture at L1 [L5] with loss of approximately 15% of the expected high [height] of the vertebral body .bone fragment may be retro pulsed posteriorly 2 to 3 mm .no evidence of involvement of the pedicles or spinous processes .Iliac appear intact. Pubic rami appear intact. Femoral necks are intact. No acute sacral fracture is identified .Marked osteopenia .mild superior endplate compression fracture L5 with minimally retro pulsed bone fragment .no other acute fracture is identified . Review of Resident #1's Incident Note dated 2/12/2020, showed .resident's roommate came out of her room stating resident had fallen. As I approached the room, the resident was yelling for help. Resident was laying on the floor on her side, beside her bed. Resident states she was standing beside her bed without her cane, completing a crossword puzzle and felt dizzy, lost her balance, and fell to the floor. Resident asked her roommate to go get help. Resident was assessed. A&O [alert and oriented] X 3, pain level 5, ROM[range of motion] WNL [within normal limits], Skin assessment completed. No cuts or abrasions noted. Bruising above left eyebrow with swelling. Resident raised to sitting position and assisted to bed. Cold compress applied to swelling. EMT contacted and resident transported to [hospital] .report called to ER. MD, notified, Family notified . Review of Resident #1's ED Notes dated 2/12/2023, showed .Chief complaint Fall .patient is awake and in no distress .patient discharged to [nursing home] .patient condition upon discharge was stable .diagnostic workup in the emergency room was questionable for subacute vs old compression fracture in the L5 roughly about 30% .Patient was discussed with .mid-level working with the orthopedic surgeon .patient is to be prescribed a back brace and follow-up with him in the office .back brace apply 1 once a day . A Physicians Order was included in the resident's ED paperwork showing .Prescription for Back Brace .Dispense amount 1 (one) Frequency Apply 1 once daily (QD) [every day] . No order was present for a follow up with a surgeon. During an interview on 12/13/2023 at 11:30 AM, the Medical Director stated .I do not believe in retrospect any harm came to the resident related to the back brace not being applied .there was not a decline or increase in symptoms or complaints of increased pain .possibly it could have decreased her comfort from not having the brace but her pain was controlled with the medications prescribed .her pain was controlled with Tramadol and Tylenol and there was no indication her pain and comfort from the fracture were not being controlled. The brace would not have prevented progression of the fracture and not having the brace did not change her outcome .she did have osteopenia and due to her dementia, I would not have considered her as a surgical candidate .the fracture could have been spontaneous which led to the fall on 1/16/2023 that would be impossible to determine which occurred first . During an interview on 12/13/2023 at 2:50 PM, the Director of Nursing stated .Resident #1 did go to the ER on [DATE] related to a fall, when she returned to the facility, the discharge did include an order for a back brace however, the hospital did not send the order back with her and we were not aware of the order. We did receive the documentation with the order sometime later and we did not follow through with the back brace order.
Feb 2022 6 deficiencies 5 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0637 (Tag F0637)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, review of The Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, review of The Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review, and interview, the facility failed to identify a severe weight loss and decline in 1 or more Activities of Daily Living (ADL) as a significant change in a resident's condition and failed to complete a significant change assessment after a severe weight loss for 1 Resident (#30) of 4 residents reviewed for assessments. The facility's failure placed Resident #30 in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident) when Resident #30 experienced a significant weight loss of 11.4% in 90 days on 12/2/2021, and then went on to have a severe weight loss of 41.3 lbs. (20.6%) in 5 months. The Administrator was informed of the IJ in the Administrator's office on 2/15/2022 at 6:48 PM. The Immediate Jeopardy was effective 12/2/2021 - 2/17/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 2/18/2022. The corrective actions were validated by the surveyors onsite on 2/18/2022. The findings include: Review of the facility policy Care Plans-Comprehensive undated, revealed .The Care Planning/Interdisciplinary Team is responsible for the periodic review and updating of care plans; When there has been a significant change in the resident's condition; When the desired outcome is not met .At least quarterly . Review of the facility policy titled .Weight Management . dated 9/27/2017 revealed .MDS [Minimum Data Set] Coordinator will follow RAI guidelines for .a significant change related to weight loss . Review of CMS's RAI Version 3.0 Manual Chapter 2 dated 10/2019 revealed .A 'significant change' is a major decline or improvement in a resident's status that: 1. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, the decline is not considered 'self-limiting'; 2. Impacts more than one area of the resident's health status; and 3. Requires interdisciplinary review and/or revision of the care plan An SCSA [Significant Change Status Assessment] is appropriate when: There is a determination that a significant change (either improvement or decline) in a resident's condition from his/her baseline has occurred as indicated by comparison of the resident's current status to the most recent comprehensive assessment and any subsequent Quarterly assessments; and The resident's condition is not expected to return to baseline within two weeks .Guidelines to Assist in Deciding If a Change Is Significant or Not .An SCSA is appropriate if there are either two or more areas of decline .Any decline in an ADL physical functioning area (at least 1) where a resident is newly coded as Extensive assistance, Total dependence .since last assessment .Emergence of unplanned weight loss problem (5% change in 30 days or 10% change in 180 days) . Resident #30 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbances, History of Traumatic Brain Injury, Blindness to Left Eye, and Cerebral Vascular Accident. Record review of the admission MDS assessment dated [DATE] revealed Resident #30 had severe cognitive impairment. The resident's functioning for ADLs included limited assistance for bed mobility; extensive assistance for transfers; activity of walking in room and walking in corridor did not occur; total dependence for locomotion on and off the unit; extensive assistance for dressing; supervision and setup help only for eating and toilet use; and extensive assistance for personal hygiene. Record review of the quarterly MDS assessment dated [DATE] revealed Resident #30 had severe cognitive impairment. The resident's functioning for ADLs included limited assistance for bed mobility; extensive assistance for transfers, walking in room, and walking in corridor; total dependence for locomotion on and off the unit and dressing; limited assistance for eating; and total dependence for toilet use and personal hygiene. The MDS documented the resident experienced an unplanned weight loss of 5% or more in a month or loss of 10% or more in the last 6 months. Record review of Resident #30's weight record showed the following recorded weights: - On 9/7/2021 200.5 pounds (lbs.) - On 10/7/2021 194.5 lbs., a 5.5 lb. weight loss or 2.99% weight loss in 30 days - On 11/3/2021 186.5 lbs., a 14 lb. weight loss or 6.98% weight loss in almost 60 days - On 11/29/2021 a re-admission weight to the facility from the hospital was 176.0 lbs., a 24.5 lb. weight loss or 12.2% - On 12/2/2021 177.5 lbs., a 23 lb. weight loss or 11.4% weight loss in almost 90 days - On 1/10/2022 172.5 lbs., a 28 lb. weight loss or 13.9% weight loss in 125 days Record review revealed a significant change of status MDS assessment was not completed after Resident #30 had a decline in 1 or more ADL care needs and an unplanned weight loss of 5% in 30 days or 10% or more in 180 days. The failure to complete a significant change assessment prevented a change in the resident's care plan with initiation of interventions to prevent further weight loss per the facility's Weight Management Policy. During a telephone interview on 1/26/2022 at 1:18 PM, the MDS Coordinator confirmed she failed to identify a significant change in Resident #30's condition when the resident was identified on the 12/21/2021 quarterly MDS assessment to have experienced a decline in 2 or more ADL care needs and an unplanned weight loss greater than 10%. Further interview revealed due to the facility's failure to identify the significant change in the resident's condition on 12/21/2021, Resident #30 had further weight loss on 1/26/2022 of 12.5 lbs. (a total of 40.5 lb. weight loss, or 20.2 %, since admission on [DATE]). Interview with the Administrator on 2/15/2022 at 6:48 PM, confirmed the facility failed to identify and submit a significant change MDS for Resident #30's severe weight loss. Facility Corrective Actions included: 1. On 2/16/2022 an Interdisciplinary (IDT) team meeting was held to establish the team - Director of Nursing (DON) #1, DON #2, Assistant Director of Nursing (ADON), MDS Coordinator, Registered Dietitian (RD) via telephone or email (in the RD's absence the physician will be notified), Dietary Manager or Designee, and the Activities Director. Discussion included meeting daily, review of Resident #30's weight loss, and review the IDT Meeting agenda. On 2/17/2022 and IDT meeting addressed the RD's recommendations, audited 100% of the charts for the nutritional care plan, and updated with the interventions/recommendations. On 2/18/2022, the Physician will review the RD notes. The Census of 42 residents were evaluated for weight changes. There were 6 residents with weight loss (including Resident #30), 5 residents with weight gain, and 2 significant weight changes (including Resident #30) which were noted. The minutes of the IDT meeting will be taken by one of the IDT members, put into a folder, and maintained in the DON's office. The DON or designee will be responsible for follow-up action taken in the IDT meetings. Concerns will be identified using the 24-hour report, incidents, weight tools, electronic medical record dashboard alerts, and audits. 2. The Medical Director was notified of Resident #30's weight loss on 1/27/2022 and the diagnoses of Weight Loss and Anorexia were added to the medical record. The Physician ordered to continue weekly weights for 3 weeks or until trend turn around. The Clinical Notes had previously implemented visualized 1 on 1 feeding of Resident #30 on 1/9/2022 and a high protein nutritional supplement beverage on 1/27/2022. 3. The RD completed Comprehensive Nutrition Assessments on 2/16/2022 and 2/17/2022 for 10 residents demonstrating significant weight changes including Resident #30. The RD's recommendations included to continue the current diet and high protein nutritional supplement beverage 3 times daily, continue eating in the dining room, and assist with meals, and to confer with provider to rule out changes in medication that may cause drowsiness. Further review showed the No Added Salt to Resident #30's diet was discontinued. The RD Comprehensive Nutritional Assessment included pertinent resident information, recommendations, and goals. The RD will be involved in the IDT daily meeting via telephone or email (if RD unavailable, the MD will be notified). The administrator or designee will audit the RD's dietary notes utilizing a checklist of documentation requirements of comprehensive nutrition analysis on a weekly basis for 6 weeks and then monthly for 3 months. 4. The MDS Coordinator completed the Significant Change MDS Assessment on 1/26/2022. The MDS Coordinator will be involved in the IDT daily meeting. The DON or designee will audit the nutrition assessments for new admissions, quarterly assessments, significant changes, and annual assessments on a weekly basis for 6 weeks and then monthly for 3 months. 5. The IDT completed a webinar on Significant Change Assessment with a post-test on 2/16/2022. On 2/18/2022, the surveyors validated by review of sign-in sheets, and interview with IDT members, an IDT meeting was conducted on 2/16/2022. Interviewed staff included the Administrator, DON #1, ADON, RD via phone, Activities Director (AD), and MDS Coordinator. The surveyors reviewed the electronic medical records and comprehensive care plans of 11 residents (Resident #4, #9, #13, #14, #17, #23, #30, #32, #35, #90, and #91) which were identified with weight changes and validated the facility had revised and updated the care plans, accordingly. The surveyors validated the IDT meeting minutes held on 2/16/2022 was obtained and maintained in the DON's office. Interview with DON #1 validated DON #1 was knowledgeable about the IDT meetings, the agenda, obtaining and maintaining the minutes of the meetings, and the responsibilities of follow up on any issues identified during the meetings. On 2/18/2022, the surveyors reviewed an agenda used for daily meetings held with the DON, ADON, MDS, RD via telephone or email, Physician as needed or in absence of the RD, Dietary Manager or designee, and the Activities Director. The surveyors reviewed the agenda form from a meeting conducted on 2/17/2022. The surveyors validated the agenda information was discussed and included the weight loss of Resident #30, by review of the completed agenda form and interviews with the department head staff including a dietary manager designee, MDS Coordinator, ADON, DON #1, Maintenance Director, the Activities Director, and the Administrator. The agenda and meeting minutes were maintained by the DON. Continued review by the surveyors on 2/18/2022, validated the identified information discussed during the meeting included weight loss, weight gain, and significant weight change of 11 residents (Resident #4, #9, #13, #14, #17, #23, #30, #32, #35, #90, and #91). On 2/18/2022, the surveyors validated the IDT Meeting dated 2/17/2022 had been conducted and included the care plan chart audits. The meeting was held with DON #1, the ADON, and the MDS Coordinator and the findings were communicated to the Administrator. The surveyors validated the nutrition care plans had been revised. The surveyors validated the 24-hour report form had been completed during the IDT meeting dated 2/17/2022. Interviews with the ADON, the MDS Coordinator, 1 Registered Nurse (RN), 1 Agency RN, 4 Licensed Practical Nurses (LPN) validated the staff were knowledgeable regarding the 24-hour report and importance of discussing the report during the daily Stand-Up meetings. On 2/18/2022, the surveyors validated Resident #30 had new diagnoses added to the electronic medical record and was updated on the comprehensive care plan which included Weight Loss and Anorexia. The surveyors validated Resident #30 had been on weekly weights implemented on 1/27/2022 and continued the weekly weight monitoring form. The surveyors reviewed the Physician's Orders, Comprehensive Care Plan, and Meal Tray Card for Resident #30 and validated the documentation matched for a pureed diet with high protein nutritional supplement beverage 3 times daily. On 2/18/2022, the surveyors observed, and validated Resident #30 received the diet as ordered and consumed 100% of the meals. Continued observation revealed Resident #30 was provided his meals in the dining room with the assistance of staff. On 2/18/2022, the surveyors validated the Comprehensive Nutritional Assessment for Resident #30 had been completed by the RD on 2/16/2022. The Comprehensive Nutritional Assessment included Resident #30's pertinent information and included weight history, laboratory values, recommendations, goals, and metabolic needs. The surveyors reviewed Comprehensive Nutritional Assessments had been completed on 2/16/2022 and 2/17/2022 on 11 residents (Resident #4, #9, #13, #14, #17, #23, #30, #32, #35, #90, and #91). During a telephone interview on 2/18/2022, the RD verbalized understanding and was knowledgeable of the new comprehensive nutritional assessment tool and when the assessment was to be completed. The RD verbalized understanding of the new IDT process and her role in those meetings. The surveyors reviewed the Comprehensive Nutritional Assessment and interview with the Administrator on 2/18/2022 validated the Administrator had conducted the audits using the Nutritional Assessment Tool. On 2/18/2022, the surveyors reviewed and validated a teachable moment dated 2/16/2022 had been conducted by the Administrator. Interviews with the Administrator and the MDS Coordinator verified understanding of the teachable moment which consisted of review of the weekly and monthly weights to determine if any significant changes had occurred and if cases were identified, the MDS Coordinator was to bring the information to the IDT meeting. After the IDT determined a significant change existed, the MDS Coordinator was responsible to submit the significant change MDS. Interview with the MDS Coordinator on 2/18/2022 validated she received and understood the education provided. Review of a Significant Change MDS showed the MDS had been submitted on Resident #30. On 2/18/2022, the surveyors validated by review of post-test documentation, sign-in sheets, and interviews with the Administrator, ADON, MDS coordinator, Certified Nursing Assistant (CNA) #4, and CNA #5, the staff had completed an on-line webinar related to Significant Change MDS and completed the posttest documentation. The interviewed staff verbalized understanding of a Significant Change. CNA #4 and CNA #5 verbalized their roles with obtaining weights and notifying DON #1 or DON #2, ADON, and MDS Coordinator of any significant weigh changes. Noncompliance at F-637 continues at a scope and severity of D for monitoring the effectiveness of the corrective actions. The facility is required to submit a plan of correction. Refer to F-657 and F-692
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0657 (Tag F0657)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to revise the care plan for an unplan...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to revise the care plan for an unplanned weight loss for 1 resident (Resident #30) of 4 residents reviewed. Resident #30 experienced a significant weight loss of 11.4% in 90 days on 12/2/2021, and then went on to have a severe weight loss of 41.3 lbs. (20.6%) in 5 months. The facility's failure placed Resident #30 in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident). The Administrator was informed of the IJ in the Administrator's office on 2/15/2022 at 6:48 PM. The Immediate Jeopardy was effective 12/2/2021 - 2/17/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 2/18/2022. The corrective actions were validated by the surveyors onsite on 2/18/2022. The findings include: Review of the facility policy Care Plans-Comprehensive undated, revealed .an individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident .The Care Planning/Interdisciplinary Team is responsible for the periodic review and updating of care plans; When there has been a significant change in the resident's condition; When the desired outcome is not met .At least quarterly . Review of the facility policy titled .Weight Management . dated 9/27/2017 revealed .Purpose: To provide a systematic, interdisciplinary approach to obtaining weights, intervention for 'true' significant weight loss and prompt identification of at risk residents .to intervene on any resident that .has experienced a significant weight loss .A significant weight loss is to be identified as 5% in one month or 7.5% in three months or 10% in six months .Care plan updated to reflect interventions . Resident #30 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbances, History of Traumatic Brain Injury, Blindness to Left Eye, and Cerebral Vascular Accident. Review of Resident #30's care plan dated 9/7/2021 revealed .NUTRITION: The resident has the potential for nutritional problems, weight changes and dehydration related to teeth and diet restrictions .Goal The resident will maintain adequate nutritional status as evidenced by maintaining weight through review date. Interventions: Monitor intake and record every meal, Provide and serve diet as ordered for all meals and snacks .RD [Registered Dietician] to evaluate on admission, quarterly and as needed to make diet change recommendations . Record review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had severe cognitive impairment and required setup help only for eating. Record review of the quarterly MDS assessment dated [DATE] revealed Resident #30 had severe cognitive impairment and required limited assistance of 1 for eating. The MDS documented an unplanned weight loss of 5% or more in a month or loss of 10% or more in the last 6 months. Record review of Resident #30's weight record showed the following recorded weights: - On 9/7/2021 200.5 pounds (lbs.) - On 10/7/2021 194.5 lbs., a 5.5 lb. weight loss or 2.99% weight loss in 30 days - On 11/3/2021 186.5 lbs., a 14 lb. weight loss or 6.98% weight loss in almost 60 days - On 11/29/2021 a re-admission weight to the facility from the hospital was 176.0 lbs., a 24.5 lb. or 12.2% weight loss - On 12/2/2021 177.5 lbs., a 23 lb. weight loss or 11.4% weight loss in almost 90 days - On 1/10/2022 172.5 lbs., a 28 lb. weight loss or 13.9% weight loss in 125 days - On 2/10/2022 159.0 lbs., a 41.3 lb. weight loss or 20.6% weight loss in 156 days - On 2/15/2022 158.0 lbs., a 42.3 lb. weight loss or 21.2% in 161 days Review of a comprehensive care plan for Resident #30 showed the care plan had not been updated with any nutritional interventions after the resident experienced weight loss on 11/3/2021, 11/29/2021, 12/2/2021, or 1/10/2022. During a telephone interview on 1/26/2022 at 1:18 PM, the MDS Coordinator confirmed she failed to identify a significant change in Resident #30's condition when the resident was identified on the 12/21/2021 quarterly MDS assessment to have experienced an unplanned weight loss greater than 10%. Further interview revealed the facility's failure to identify the significant change in the resident's condition on 12/21/2021 resulted in the facility failing to update the resident's care plan with interventions to prevent further severe weight loss. Further interview revealed the main goal of the facility's weight management meetings was to identify and prevent further weight loss with appropriate interventions. Resident #30 had further weight loss on 1/26/2022 of 12.5 lbs. (A total of 40.5 lb. weight loss, or 20.2% since admission on [DATE]). Review of Resident #30's comprehensive care plan revised 1/27/2022, showed interventions of a high protein nutritional supplement beverage 3 times daily and 1 on 1 feeding was added to the care plan. During an interview on 2/14/2022 at 2:20 PM, the Registered Dietitian (RD) stated .the at-risk residents including [Resident #30] should be discussed during the Weekly Weight Management meetings but I don't know if he is or not. I don't participate in that meeting and do not participate in the care planning for the residents . During an interview on 2/15/2022 at 6:48 PM, the Administrator confirmed the facility failed to revise Resident #30's care plan after a severe weight loss. Facility Corrective Actions included: 1. Resident #30's Care plan was revised by the nursing staff on 1/27/2022 to reflect the Resident's change in weight loss, and interventions were implemented as follows: - Alert dietitian if the resident's consumption was poor. - Feed the resident all his meals and snacks. - A copy of the monthly and weekly weight record will be given to the Administrator. - Nutritional Supplement are to be given to the resident as ordered. - If the resident's weight decline persists, the (physician) MD and the Registered Dietitian (RD) are to be contacted. - The resident food intake at each meal to be recorded -Offer substitutes as requested or indicated -Weigh at same time of day and record weekly 2. The Medical Director was notified of Resident #30's weight loss on 1/27/2022. Resident #30 was examined by the Medical Director on 2/10/2022. Medical diagnoses of Weight Loss and Anorexia were added. The Medical Director stated to continue weekly weights x (times) 3 (weeks) until trend turned around. The Medical Director had previously implemented 1 on 1 visualized feeding on 1/9/2022 and high protein nutritional supplement on 1/27/2022. 3. On 2/16/2022 the Administrator conducted a teachable moment with the MDS Coordinator concerning reviewing the weight sheets on a weekly and monthly basis to determine if there are any resident cases that qualify for a significant change, taking this information to the Interdisciplinary Team (IDT) meeting, and entering significant change MDS within the allotted 14 days. 4. Monthly weights for 2/2022 were reviewed and compared by the Director of Nursing (DON) and Assistant Director of Nursing (ADON) against the last 6 months to gain percentages. 100% of care plans were audited on 2/17/2022 for weight loss or gain. Census of 42 residents evaluated with 6 weight losses, 5 weight gains, and 2 significant weight changes noted. The Physician reviewed the weights on 2/10/2022 and RD reviewed on 2/16/222 and made recommendations. 5. Care plans will be revised at the same time a significant change is determined by the IDT. 6. On 2/16/2022, the DON, the ADON, and MDS Coordinator evaluated the care planning process used to complete and update the care plans. IDT daily meetings were implemented. The care plan process includes the Certified Nursing Assistants (CNA) obtaining weights weekly and monthly, giving weights to nursing management, and evaluated by the IDT team and Stand-Up meeting members daily. The IDT identifies trends or significant weight changes, and nursing will notify the physician and the care plan will be updated. 7. Beginning 2/16/2022, education on implementation of stand-up meeting with Department Heads Monday thru Friday, establishment of Interdisciplinary Team (IDT) Clinical meetings directed by the DON with Clinical management staff daily, completing timely assessments when resident's condition decline, and review of the policies - Weight Management and Assessment for change in condition. In-services conducted 1 on 1 in person or by telephone. Any staff missing the in-services will not work until they receive the education. Any staff who fail to comply with the points of the in-services will be further educated and/or progressive discipline will begin as indicated. 8. On 2/15/2022, an agenda was developed to be used for meetings which include monitoring for weight loss. On 2/16/2022, the DON will begin daily IDT Clinical meetings to include DON, ADON, MDS, RD via phone or email and in the RD's absence, the Physician will be notified, Dietary Manager or Designee, and the Activities Director. The meetings will review falls, incidents, weight loss, pressure wounds, and all at risk issues that will aid in communicating issues to revise care plans. Each participant will be assigned a topic to be responsible for reporting at meetings. The minutes of the IDT meeting will be taken by one of the members present and the meeting and the minutes will be kept by the DON. On 2/17/2022, a Comprehensive Nutrition Assessment was added into the electronic medical record to be used upon admission, annually, and for significant change. On 2/18/2022, surveyors validated the comprehensive care plan for Resident #30 had been revised and included the pertinent information related to the resident's nutritional status, weight loss, and interventions. On 2/18/2022, surveyors validated the Medical Director had been notified of Resident #30's weight loss (after the weight loss was identified by the surveyor on 1/26/2022) and Resident #30 had been evaluated on 2/10/2022 with new diagnoses added of Weight Loss and Anorexia. The surveyors verified Resident #30 was scheduled for weekly weights beginning 1/27/2022 and had been obtained weekly since 1/27/2022. The surveyors verified the nutritional supplement of high protein nutritional supplement beverage was added 1/27/2022, Resident #30 was administered the high protein nutritional supplement beverage by the nursing staff, signed on the Medication Administration Records as being given, and was on the meal tray card. Observations on 2/18/2022 of Resident #30 during meals showed the resident received and consumed 100% of the meals and high protein nutritional supplement beverage. Continued observation showed Resident #30 ate his meals in the dining room and was assisted by the staff. On 2/18/2022, the surveyors reviewed a teachable moment dated 2/16/2022 and interviewed the Administrator and the MDS Coordinator. The teachable moment included the MDS Coordinator who was responsible for reviewing the weekly and monthly weights to determine if any significant changes had occurred. If cases were identified, the MDS Coordinator was to bring the information to the IDT meeting. After the IDT determines a significant change exists, the MDS Coordinator was responsible to submit the significant change MDS. Interview with the MDS Coordinator on 2/18/2022 validated she received and understood the education provided. Review of a Significant Change MDS showed the MDS had been submitted on Resident #30 on 1/26/2022. On 2/18/2022, the surveyors validated the RD had completed the Comprehensive Nutritional Assessment on 2/16/2022 and 2/17/2022 on 11 residents (Resident #4, #9, #13, #14, #17, #23, #30, #32, #35, #90, and #91) and the comprehensive care plans had been revised. The surveyors verified any recommendations noted on the Comprehensive Nutritional Assessments were updated on the comprehensive care plans. The surveyors validated all residents' weights were obtained (unless order to discontinue) 2/1/2022 - 2/4/2022. The IDT Clinical staff reviewed the weights on 2/10/2022, the IDT meeting minutes dated 2/17/2022, and the results of the weekly/monthly weights. The surveyors validated the documentation and verified the care plans had been revised, as needed on the 11 identified residents of the facility. On 2/18/2022, the surveyors validated the corrective actions onsite through interviews with the Administrator, Assistant Director of Nursing, Nurse Educator (DON #1), MDS Coordinator, 1 Registered Nurse (RN), 1 Agency RN, 4 Licensed Practical Nurses (LPN), 10 Certified Nursing Assistants (CNAs), 2 Maintenance staff, and 1 housekeeper and through review of the in-service sign in sheets of remaining staff members. The interviews showed the staff were educated on how to communicate weights and aid residents with assisted feedings, recording of the amounts of intake of foods, liquids, and snacks, and implementing person centered care plans for each resident that required assisted feeding. Staff verbalized knowledge of the new plan for nutrition and weight loss reporting, and how to assess residents to determine person centered needs/interventions. The surveyors validated by interview with the Dietary Manager Designee on 2/18/2022 the understanding of obtaining food preference upon admission and/or readmission to the facility, bi-annually, and as needed. The Dietary Manager Designee was able to state her role and responsibilities regarding weight loss and communication and participation during the IDT meetings. On 2/18/2022, the surveyors reviewed an agenda used for daily meetings held with the DON, ADON, MDS, RD via telephone or email, Physician as needed or in absence of the RD, Dietary Manager or designee, and the Activities Director. The surveyors reviewed the agenda form from a meeting conducted on 2/17/2022. The surveyors validated the agenda information discussed, including the weight loss of Resident #30, by review of the completed agenda form and interviews with the department head staff including a dietary manager designee, MDS Coordinator, ADON, DON #1, Maintenance Director, the Activities Director, and the Administrator. The agenda and meeting minutes were maintained by the DON. Continued review by the surveyors on 2/18/2022, validated the identified information discussed during the meeting including weight loss, weight gain, and significant weight changes. On 2/18/2022, surveyors validated IDT Meeting dated 2/17/2022 and included the care plan chart audits. The meeting was held with DON #1, the ADON, and the MDS Coordinator. The findings were communicated to the Administrator. The surveyors validated the nutrition care plans had been revised accordingly by review of the care plans and interviews with the IDT members. On 2/18/2022, the surveyors validated the Weight Management Policy had been revised on 2/17/2022. Noncompliance at F-657 continues at a scope and severity of D for monitoring the effectiveness of the corrective actions. The facility is required to submit a Plan of Correction. Refer to F-692
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0692 (Tag F0692)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, review of physician logs, interviews, and observations, the facility fai...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, review of physician logs, interviews, and observations, the facility failed to identify a significant weight loss and implement interventions to prevent further weight loss for 1 resident (Resident #30) of 4 residents reviewed for nutrition and hydration status. Resident #30 experienced a significant weight loss of 11.4% in 90 days on 12/2/2021, and then went on to have a severe weight loss of 41.3 lbs. (20.6%) in 5 months. The facility's failure placed Resident #30 in Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause, serious injury, harm, impairment, or death to a resident). The Administrator was informed of the IJ in the Administrator's office on 2/15/2022 at 6:48 PM. The facility was cited F-692 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy was effective 12/2/2021 - 2/17/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 2/18/2022. The corrective actions were validated by the surveyors onsite on 2/18/2022. The findings include: Review of the facility policy titled .Weight Management . dated 9/27/2017 revealed .Purpose: To provide a systematic, interdisciplinary approach to obtaining weights, intervention for 'true' significant weight loss and prompt identification of at risk residents .It is the policy to promptly .identify and track all weights and to intervene on any resident that .has experienced a significant weight loss .A significant weight loss is to be identified as 5% in one month or 7.5% in three months or 10% in six months .Weights will be immediately reviewed and the Dietary Manager or their designee will calculate the actual weight loss/gain .Weights will be obtained on all admission (admits and readmits) weekly for four weeks .A resident that has experienced a significant weight loss will be placed on the Review Program .The physician .will be notified of the significant weight loss .Weight loss will be documented on the Weight Loss Notification Form .Each resident will be discussed weekly in the Weight Management Meeting .Documentation shall include, but not limited to: What is being done to promote weight gain .The resident's response to the intervention .If a resident requires weekly weights for the sole purpose of weight monitoring, the resident will be placed [on the] Review Program, and it shall be understood that the following will automatically occur .The resident will be placed on weekly weights until the resident's weight is stable for four consecutive weeks .Completion of a weight loss notification form .Discuss in the weekly Weight Management meeting .Care plan updated to reflect interventions .Address any unavoidable weight change . Review of the facility policy titled, HEIGHT AND WEIGHT MONITORING undated, showed .The purposes of the procedure are to determine the resident's weight .to provide a baseline and ongoing record of the resident's body weight as an indicator of the nutritional status and medical condition of the resident .Significant unintended changes in weight (loss or gain) .may indicate a nutritional problem .It is the facility's standards of practice to weigh the resident on admission or readmission (to establish a baseline weight), weekly for the first 4 weeks after admission and at least monthly . Resident #30 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbances, History of Traumatic Brain Injury, Blindness to Left Eye, and Cerebral Vascular Accident. Review of Resident #30's care plan dated 9/7/2021 revealed .NUTRITION: The resident has the potential for nutritional problems, weight changes and dehydration related to teeth and diet restrictions .Goal The resident will maintain adequate nutritional status as evidenced by maintaining weight through review date. Interventions: Monitor intake and record every meal, Provide and serve diet as ordered for all meals and snacks .RD [Registered Dietician] to evaluate on admission, quarterly and as needed to make diet change recommendations . Review of the Weight Summary Report for Resident #30 showed the following 3 admission weights were obtained upon admission to the facility. - admission weight on 9/7/2021 was 200.5 pounds (lbs.) - admission weight on 9/8/2021 was 199.5 lbs. - admission weight on 9/9/021 was 199.0 lbs. Review of Resident #30's Nutritional assessment dated [DATE] showed .preferred beverages milk, juice, water .Diet order NAS [No Added Salt] puree .no decrease in food intake .no weight loss .His weight is 201 lbs. and age of 80. He eats 89.2% Breakfast, 85.7% of lunch 87.5% of supper for a total of 87.4% of his meals . The assessment did not indicate the resident's caloric, fluid, carbohydrate, fat, or protein needs. Review of the Weekly Weight form dated 9/13/2021 for Resident #30 showed a weight of 193.5 lbs. Review of a Medical Doctor/Nurse Practitioner (MD/NP) Log dated 9/16/2021 showed .Chief Complaint .New admit 9/7 [9/7/2021] BLE [bilateral lower extremity] edema .Weight .200.5 . Further review showed the weight noted on the MD/NP log was the initial admission weight of 200.5 lbs. and did not reflect the 193.5 lbs. obtained on 9/13/2021, which showed a 7 lb. weight loss. Review of the Weekly Weight form for Resident #30 showed the following weights were obtained. - Weekly Weight on 9/20/2021 was 194.5 lbs. - Weekly Weight on 9/27/2021 was 196 lbs. - Weekly Weight on 10/4/2021 was 194.5 lbs. Review of the Monthly Weight form dated 10/7/2021 for Resident #30 showed a weight of 194.5 lbs. Review of a MD/NP Visit Log dated 10/21/2021 showed .recommendation .Basic Metabolic Panel [BMP] [a laboratory blood test for kidney function, glucose (sugar) levels, and electrolytes in your blood] .Weight .194.5 . Review of a Monthly Weight form dated 11/3/2021 for Resident #30 showed a weight of 186.5 lbs. Continued review showed Resident #30 had a weight loss of 14 lbs. or 6.98% in 60 days. Further review showed weekly weights were not implemented after the resident's weight loss on 11/3/2021. Review of the Weight Summary report showed .Warnings . for a significant weight loss on 11/3/2021. Medical record review showed a comprehensive nutritional assessment had not been completed by the RD on Resident #30 after a weight loss of 14 lbs. (6.98%) on 11/3/2021. Review of a MD/NP Visit Log dated 11/11/2021 showed .Weight .186.5 . Continued review revealed no new orders were noted. Review of Resident #30's Emergency Department to Hospital Admission/discharge date d 11/23/2021 [resident hospitalized [DATE]-[DATE]] showed .Persistent significant fecal retention .the entirety of the colon, from the right colon through the rectum, is moderately distended with stool. Findings most consistent with ileus/constipation .Assessment and Plan .will be hospitalized .He is not ill-appearing .[Resident #30] had epistaxis [nosebleed] which prompted medical attention leading to the finding of distention and dilated loops of bowel . Review of the weight record dated 11/29/2021, on re-admittance from the hospital to the facility, showed Resident #30 weighed 176.0 lbs. (a loss of 10.5 lbs. from 11/3/2021 - 11/29/2021 and a loss of 24.5 lbs. since facility admission). Continued review showed the facility did not obtain weekly weights for Resident #30 upon re-admission to the facility per the facility's policy. Review of the Monthly Weight form dated 12/2/2021 for Resident #30 showed a weight of 177.5 lbs. (a loss of 24 lbs. or 11.4% in 90 days). Review of a MD/NP Visit Log dated 12/9/2021 showed .Chief Complaint .re-admit [to the long-term care facility] 11/29/21 [11/29/2021] .Weight 177.5 .Orders .No [no new orders] . Review of a Physicians progress note dated 12/9/2021 showed .Well-developed, well-nourished .Epistaxis .had polyp .Healing well .cont [continued] weight loss. Will direct visualized feeding assistance . Continued review showed no additional nutritional interventions were ordered. Review of Resident #30's RD nutritional assessment dated [DATE] showed .resident is on .pureed diet with thin liquids, no decrease in po [by mouth] intake, weight loss greater than 6 pounds, preferred drinks milk, juice, and water. Body Mass Index (BMI) 22 [normal body weight BMI range 18.5-24.9] . The assessment did not indicate the resident's caloric, fluid, carbohydrate, fat, or protein needs. Continued review showed no nutritional interventions were recommended or ordered by the RD. Record review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had severe cognitive impairment and required limited assist of 1 for eating. The MDS documented an unplanned weight loss of 5% or more in a month or loss of 10% or more in last 6 months. Review of an Order Summary Report dated 12/21/2021 showed No Added Salt Pureed Texture diet, Furosemide (diuretic) 40 milligram (mg) every morning, Multivitamin 1 daily, Quetiapine (antipsychotic) 200 mg in the evening and at bedtime, and Spironolactone (diuretic) 50 mg 3 times daily. Review of a Physician's Order dated 1/9/2022 showed .Feed Resident [Resident #30] . Continued review showed no other nutritional interventions were ordered. Review of a Monthly Weight form dated 1/10/2022 for Resident #30 showed a weight of 172.5 lbs. (a loss of 28 lbs. or 13.9% in 4 months). Review of the Weight Summary report showed .Warnings . for a significant weight loss on 1/10/2022 (28 lbs. or 13.9% in 4 months). Continued review showed the Monthly Weight form dated 9/2021 - 2/2022 showed Resident #30 had a Body Mass Index (BMI) of 24.1 and an Ideal Body Weight (IBW) of 165.9. The Monthly Weight form did not provide a date the BMI had been calculated and was unclear if the BMI was calculated upon admission or after the severe weight loss. Review of Resident #30's RD assessment dated [DATE] showed the resident was eating 25-75% of meals and drinking 1000 milliliters (ml)-1500 ml daily. There was no further documentation related to the weight loss or nutritional interventions. The assessment did not indicate the resident's caloric, fluid, carbohydrate, fat, or protein needs. Review of a Nutrition/Dietary Note dated 1/25/2022 showed .[Resident #30] needs cueing more at meals .given opportunity to eat independently at meals, initially, but recent staff is needed to assist him .Diet NAS puree .Will be assisted with meals .11.5% wt [weight] loss in 3 months, 3% wt loss in one month, 13.9% wt loss since admission .Currently at healthy BMI range 22. Prevent further wt loss .Continue current interventions [1 on 1 feeding] . The assessment did not indicate the resident's caloric, fluid, carbohydrate, fat, or protein needs. Continued review showed no additional nutritional interventions were implemented. During a telephone interview on 1/25/2022 at 3:16 PM, the RD stated she was at the facility on 12/16/2021 and on 1/7/2022 and was aware of a 6 lb. weight loss (from 9/7/2021 - 12/16/2021). She stated she was not aware of the additional weight loss and had not made any new recommendations to prevent further weight loss for Resident #30. The RD stated .The Director of Nursing [DON] usually gives me a communication form for residents who have had weight loss. The communication form triggers the resident for weight loss program review . The RD could not recall if she had received a notification specifically regarding Resident #30 but had received the monthly and weekly weight forms of the residents in the facility. During a telephone interview on 1/26/2022 at 8:40 AM, the Medical Director stated he was aware of the weight loss on 12/9/2021 during a visit, .resident lost more weight than I like .usually add [high protein nutritional supplement beverage], or appetite stimulant for weight loss but did not add on 12/9/2021. Not sure why; did not write orders . Continued interview confirmed the Medical Director could not recall why he had not put new interventions in place to prevent further weigh loss for Resident #30. During an interview on 1/26/2022 at 9:41 AM, Certified Nursing Assistant (CNA) #5 reported Resident #30 was weighed on 1/26/2022 at 9:30 AM, with a lift scale, and weighed 160.0 lbs. The resident was reweighed on 1/26/2022 with a wheelchair scale and weighed 160.0 lbs. The CNA stated she reported the weight loss to the nurse assigned to the hall. Review of the medical record showed no documentation Resident #30's weight of 160.0 lbs. obtained on 1/26/2022 was recorded in the medical record. Continued review showed no documentation the RD or the Medical Director were notified of the weight and weight loss of an additional 12.5 lbs. from 1/10/2022 to 1/26/2022. Review of a Physician's Order dated 1/27/2022 showed a high protein nutritional supplement beverage was added 3 times daily with meals. Review of a Weekly Weight form dated 1/31/2022 for Resident #30 showed a weight of 159 lbs. Review of a Weekly Weight form dated 2/7/2022 for Resident #30 showed a weight of 157 lbs. Review of a Monthly Weight form dated 2/10/2022 for Resident #30 showed a weight of 159 lbs. (a loss of 41.3 lbs. or 20.6% in 5 months). Review of a Physician's Progress Note dated 2/10/2022 showed .Nursing staff reports no new issues with visualized feeding .Wt. [weight] 159 lbs .Past Vitals [vital signs] .12/09/2021 Wt. 177.5 lbs .Weight loss .Anorexia . The Progress Note showed weekly weights would continue for 3 weeks until trend turned around .I [Medical Director] believe he will regain weight slowly unless this is directly related to his mentation/dementia. If [weight] has been lost due to age related changes, anything short of feeding tube will only slow down process, Time will tell . Review of a Weekly Weight form dated 2/14/2022 for Resident #30 showed a weight of 158 lbs. During an observation on 2/14/2022 at 11:40 AM, Resident #30 was assisted with his meal in the dining room. Continued observation showed the resident consumed 100% of his lunch meal and high protein nutritional supplement beverage. Review of the meal intake records dated 12/16/2021 - 2/14/2022 showed Resident #30 consumed 0-25% of 12 meals, 26-50% of 42 meals, 51-75% of 29 meals, and 76-100% of 74 meals over the 60-day period. During a telephone interview on 2/14/2022 at 2:20 PM, the RD stated .I do not do an assessment that identifies what calorie, protein or fluid needs are for the resident, and I do not put it in my notes. I just ask the staff how they are eating .I don't compare estimated nutritional needs to actual intake. I do not do any nutritional analysis of individual menus .I have not charted on him [Resident #30] for February, he is still on my list to chart on. I am aware he [Resident #30] has had continued weight loss and should have been a priority when I was there on February 10th [2/10/2022]. I will not be back in the facility until March 7th . Continued interview showed the RD stated the resident was on an evening snack but was unable to specify the type of snack, how much the resident consumed, and whether the resident received it daily. The RD stated the resident's ideal body weight range was 159-189 lbs. The RD stated she reviewed monthly weights and reviewed the weights during quarterly and annual assessments.I do not review weekly weights. That is nursing responsibility .if they want to, they can call me .they haven't called me during the last 2 months . The RD further stated .I can put someone on weekly weights but nursing usually does that .the ADON reviews the weekly weights, and I am usually notified by the weight sheet on my next visit. It is up to nursing to notify the physician for him to order something or they can put in an intervention that does not require a physician's order such as snack or needs assist with eating .I'm not sure why I didn't do an intervention .[Resident #30s] weight [referring to weight on 1/10/2022] was not available when I did my January 7th visit [a weight on 12/2/2021 was 177.5 lbs., a loss of 24.5 lbs. in 90 days] . The RD stated nursing had identified him as having weight loss, .but I missed it .He should be discussed during the Weekly Weight Management meeting, but I don't know if he is or not. I don't participate in that meeting . Review of a meal tray card, undated (printed on 2/15/2022) showed Resident #30 had no dislikes, was on a pureed, no added salt diet, and regular liquids. The tray card showed the high protein nutritional supplement beverage or equivalent had been added. During an observation and interview with Resident #30 on 2/15/2022 at 7:50 AM, Resident #30, who had severe cognitive impairment, was seated in a Geri-chair slightly reclined in the dining room. The resident was assisted with his meal and consumed 100% of his food and drank 8 ounces of the high protein nutritional supplement beverage. The resident was questioned if he was hungry, and the resident replied .uh huh . indicating he was still hungry. Continued observation showed no other food was offered by the staff. During an interview on 2/15/2022 at 9:00 AM, Certified Nursing Assistant (CNA) #5 stated .[Resident #30] eats better for some CNA's than others .He drinks his high protein nutritional supplement beverage .he will eat 100% .sometimes I do well to get him to eat 50-75% .we try to pair him with the staff he will eat better for . Continued interview revealed she and CNA #4 obtained the weekly and monthly weights. After the weights were obtained and a weight loss of 3 lbs. or more was noted, she or CNA #4 notified the Assistant Director of Nursing (ADON) or the MDS Coordinator. CNA #5 further confirmed after an initial weight loss was identified and the ADON or MDS Coordinator were notified, she did not continue to communicate any additional weight losses noted on the same resident(s) because the weights were listed on the weekly or monthly weight forms. CNA #5 stated the forms were updated weekly. During an interview on 2/15/22 at 9:32 AM, the Assistant Director of Nursing (ADON) stated she was not aware of a document entitled weight loss notification form from the facility's 2017 Weight Management policy. The ADON stated she had been on vacation since 1/7/2022 (1/7/2022-2/15/2022) and was not aware of Resident #30's severe weight loss. The ADON further stated informal meetings with the MDS Coordinator were held after the scheduled care plan meetings each week to discuss any identified concerns with residents, and Resident #30 had not been discussed. The ADON confirmed the facility had not been following their Weight Management Policy. The ADON further confirmed she did not know what process the staff had followed regarding weight loss in her absence. During a telephone interview on 2/15/2022 at 3:00 PM, the Medical Director stated he was notified of weight changes of residents by review of the weekly and monthly weights provided by the nursing staff on each visit to the facility. The Medical Director stated he usually visited the facility weekly except in December 2021 and January 2022, due to COVID outbreaks, and he had visited the facility twice during those two months. The Medical Director stated he was aware of Resident #30's initial weight loss from 9/2021 - 11/2021 and had attributed the weight loss to administration of diuretics and going from a heavy meat laden diet to a vegetarian diet. The Medical Director stated he was not concerned with the weight loss at the time due to the resident being over his ideal body weight and adjustment to a new diet. The Medical Director stated the resident was hospitalized for a week in November 2021 due to a bowel obstruction and the continued weight loss was attributed to the resident's hospitalization, the bowel obstruction, and the NPO (nothing by mouth) status during the hospitalization (11/23/2021-11/29/2021). The Medical Director stated after his assessment of Resident #30 on 12/9/2021, he implemented 1 on 1 visualized meals to determine what and how much food intake Resident #30 consumed during meals and to get an overall picture of the resident during the meals. The Medical Director stated he re-evaluated the resident's weight on 1/9/2022 and after interviewing the nursing staff, he ordered for Resident #30 to be fed all meals. Continued interview revealed after the MD was made aware of Resident #30's weight loss on 1/27/2021, a nutritional supplement was added to his diet. The Medical Director stated Resident #30 was at a good body weight (weight on 2/14/2022 was 158 lbs. and 1 lb. below the IBW) and confirmed no other nutritional interventions had been ordered since 1/27/2022. Facility Corrective Actions included: 1. The RD completed a Comprehensive Nutritional Assessment for Resident #30 on 2/16/2022. Director of Nursing (DON) #1 and Dietitian reviewed the assessment with the MD and recommendations were made. The ADON increased Resident #30's nutritional calories and the increase matched the meal tray card. The total calories for 3 meals added 1,937 calories. 2. The RD completed Comprehensive Nutrition Assessments on 2/16/2022 and 2/17/2022 for 11 residents who demonstrated weight changes including Resident #30. The RD's recommendation for Resident #30 included to continue the current diet and the high protein nutritional supplement beverage, assist with meals, and confer with Provider to rule out changes in medication that may cause drowsiness, and discontinue the No Added Salt Diet due to diagnosis of Hyponatremia. 3. The Medical Director was notified of Resident #30's weight loss on 1/27/2022. Resident #30 was examined by the Medical Director on 2/10/2022 and the diagnoses of Weight Loss and Anorexia were added. The Medical Director had implemented 1 on 1 visualized feeding on 1/9/2022 and high protein nutritional supplement beverage on 1/27/2022. 4. On 2/16/2022, the Administrator conducted a teachable moment with the RD concerning the completion of Comprehensive Assessments and assessments for change in weight in a timely manner. Assessments will be reviewed by the Administrator or designee weekly for 6 weeks and then monthly for 3 months. 5. Beginning 2/16/2022 and ending 2/18/2022, DON #1 and the Administrator conducted multiple mandatory in-services with all employees including Agency staff. The in-services included the implementation of the Stand-up meetings with the Department Heads, Monday thru Friday, and the establishment of Interdisciplinary Team (IDT) Clinical meetings, directed by the DON, with Clinical management staff daily, completing timely assessments when a resident's condition declined, and review of the Weight Management policies, and Assessment for change in condition. The in-services were conducted 1 on 1 in person or by telephone. Any staff who did not attend the in-services would not work until the education was received. Any staff who failed to comply with the points of the in-services would be further educated and/or progressively disciplined. 6. On 2/16/2022, an IDT meeting was held to establish the team (DON #1/#2, ADON, MDS, RD via phone or email, and in the absence of the RD, the MD will be notified, Dietary Manager or Designee, and Activities Director) and discussed meeting daily, the review of Resident #30's weight loss and to review the new Agenda. On 2/17/2022, an IDT meeting addressed the RD's recommendations, audited 100% of the medical charts for the nutritional care plans, and updated the care plans with any new interventions or recommendations. A Census of 42 residents were evaluated. Six residents were noted with weight loss (including Resident #30), 5 residents were noted with weight gains, and 2 residents were noted with significant weight changes (including Resident #30). The IDT meeting minutes will be taken by one of the IDT members present at the minute and put into a folder in the DON's office, and later into a binder. The DON or designee will be responsible for any follow up action taken in the IDT meetings. 7. All Residents were weighed 2/1/2022-2/4/2022 by the CNAs. DON #1 and the Dietitian reviewed the weights on 2/10/2022. The residents identified or who demonstrated significant weight changes which included any 5 lb. weight change, or more was verified by obtaining a reweight by the next day. Once the weights were verified, any significant change was reported to the MD. All weights will be reviewed in the daily IDT meetings indefinitely. 8. Starting 2/16/2022, newly admitted /re-admitted residents' food preferences will be obtained by the dietary manager or designee within 72 hours of admission and entered in Dining Record for listing on the tray cards. Food preferences will be completed bi-annually and as needed for all residents. 9. Beginning 2/16/2022, weights will be reviewed in the IDT Clinical Meetings daily, Monday thru Friday, and any recommendations from the RD concerning the residents are addressed at that meeting and the physician will be notified immediately. The Dietary Manager or designee is to report any nutrition concerns of residents with the group. The minutes of the IDT meetings will be maintained in the DON's office. This new process will replace the previous weight management procedure defined in the current weight management policy. That policy will be updated on 2/17/2022 to reflect the new process. On 2/18/2022, the surveyors validated the removal plan. The surveyors reviewed a Comprehensive Nutrition Assessment for Resident #30 which was completed on 2/16/2022. Review of the electronic medical record, the physician's order, and the meal tray card had been updated and matched. Observations of Resident #30 for 2 meals on 2/18/2022 showed additional foods of whole milk for breakfast and lunch, and 4 ounces (oz) ice cream, 4 oz pudding, and ½ cup fruit puree at lunch and dinner had been added. The tray card matched the observations and Resident #30 consumed 100% of the meals. On 2/18/2022, the surveyors validated the RD had completed the Comprehensive Nutritional Assessments on 2/16/2022 and 2/17/2022 on 11 residents (Resident #4, #9, #13, #14, #17, #23, #30, #32, #35, #90, and #91) and interventions had been implemented. The surveyors verified any recommendations noted on the Comprehensive Nutritional Assessments were updated on the electronic medical record, the physician was notified of any recommendations, and the care plans were revised, accordingly. The new Comprehensive Nutritional Assessments included the resident's name, date of birth , pertinent diagnoses, supplement orders, food allergies, oral intake and appetite, dining ability, chewing ability, adaptative equipment, swallowing ability, height, usual weight/IBW, weight trends, weight changes in 1 month, 3 months, and 6 months, the resident skin status, communication ability, pertinent nutrition related medications, laboratory results, energy needs, protein needs, fluid needs, and recommendations. The surveyors validated all the residents' weights were obtained (unless order to discontinue) 2/1/2022-2/4/2022 by review of the monthly weight form. The IDT Clinical staff reviewed the weights on 2/10/2022 and notified the RD/MD as needed, nutritional interventions were implemented, and the care plans and electronic medical records were revised. The surveyors validated the information by review of the electronic medical records and interviews conducted with the IDT members on 2/18/2022. On 2/18/2022, the surveyors validated the Medical Director had been notified of Resident #30's weight loss by the nursing staff. The Medical Director evaluated Resident #30 on 2/10/2022 and added new diagnoses of Weight Loss and Anorexia. The surveyors validated the information by review of the electronic medical record. The surveyors verified Resident #30 was scheduled for weekly weights beginning 1/27/2022 and the weights had been obtained weekly since 1/27/2022. The surveyors verified the high protein nutritional supplement beverage was added 3 times daily beginning 1/27/2022. Resident #30 was administered the high protein nutritional supplement beverage by the nursing staff, signed on the Medication Administration Records by the nursing staff as being given, and was on the meal tray card. Observations on 2/18/2022 of Resident #30 during 2 meals showed the resident received and consumed 100% of the high protein nutritional supplement beverage. On 2/18/2022, the surveyors validated the Administrator had conducted a teachable moment with the RD on 2/16/2022 regarding Comprehensive Assessments and Change in Weight Loss. Interview with the RD and the Administrator confirmed the education had been provided. The surveyors validated the content of the Comprehensive Nutrition Assessment to be completed by the RD which included pertinent resident information, oral intake, energy, protein, and fluid needs. On 2/18/2022, the surveyors reviewed the education and sign in sheets. The documentation showed all staff working on 2/18/2022 had been provided the education on nutrition, DON #1 and DON #2 roles and responsibilities, and weight loss policies. The surveyors validated all staff working on 2/18/2022, which included Administrator, Assistant Director of Nursing, Nurse Educator (DON #1), MDS Coordinator, 1 Registered Nurse (RN), 1 Agency RN, 4 Licensed Practical Nurses (LPN), 10 CNAs, 2 Maintenance staff, and 1 housekeeper had been educated and were knowledgeable about the new procedures related to nutrition and weight loss and person-centered care planning. The surveyors validated the division of DON #1 and DON #2 responsibilities by interview with DON #1, signed acceptance by DON #2, and review of the divided roles. The surveyors verified DON #1 responsibilities included staffing schedule, staffing issues, equipment needs, admissions and discharges, ensure the committees are meeting, in-services are conducted, and quality assurance. The DON #2 responsibilities included review of the doctor notes, psychiatric notes, RD notes, consultant notes, therapy notes, incident reports, weights, wounds, physician order reviews, narcotic reviews, medication administration process, review of pharmacy reports, review of labs, x-rays and other diagnostic reports, infection prevention, vaccinations, MDS review, and review of care plans. On 2/18/2022, the surveyors validated the corrective actions onsite through interviews with the Administrator, Assistant Director of Nursing, Nurse Educator (DON #1), MDS Coordinator, 1 RN, 1 Agency RN, 4 Licensed Practical Nurses, 10 CNAs, 2 Maintenance staff, and 1 housekeeper. The interviews showed the staff were educated on how to communicate weights and aid residents with assisted feedings, recording of the amounts of intake of foods, liquids, and snacks, and implementing person centered care plans for each resident that required assisted feeding. The nursing staff verbalized knowledge of the new plan for nutrition and weight loss reporting, and how to assess residents to determine person centered needs/interventions. The surveyors validated by interview with the Dietary Manager Designee on 2/18/2022 the understanding of obtaining food preference upon admission and/or readmission to the facility, bi-annually, and as needed. The D[TRUNCATED]
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0727 (Tag F0727)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of staff job descriptions, review of facility policy, medical record review, review of facility documentation, r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of staff job descriptions, review of facility policy, medical record review, review of facility documentation, review of staffing schedules, review of staff time punches, and interview, the facility failed to employ a Registered Nurse (RN) acting as the Director of Nursing (DON) for 18 of 52 weeks and failed to provide RN coverage for 8 consecutive hours, 7 days per week in the facility for 4 of 30 days. The failure of the facility to provide an RN as a DON from 9/1/2021-2/18/2022 resulted in a failure to identify and implement interventions to prevent a severe weight loss for Resident #30, who experienced a significant weight loss of 11.4% in 90 days on 12/2/2021, and then went on to have a severe weight loss of 41.3 lbs. (20.6%) in 5 months. The facility's failure to have an RN as a DON placed the facility in an Immediate Jeopardy (a situation in which the provider's non-compliance with one or more requirements for participation has caused, or is likely to cause serious injury, harm, impairment, or death to a resident). The Administrator was informed of the Immediate Jeopardy (IJ) in the Administrator's office on 2/15/2022 at 6:48 PM. The facility was cited Immediate Jeopardy at F-637 (J), F-657 (J), and F-692 (J). The facility was cited at F-692 at a scope and severity of J level, which is Substandard Quality of Care. The Immediate Jeopardy was effective 12/2/2021 - 2/17/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 2/18/2022. The corrective actions were validated by the surveyors onsite on 2/18/2022. The findings include: Review of facility documentation titled, Job Description Director of Nursing undated, showed .Qualifications .a Registered Nurse in the state of Tennessee . Review of the facility policy titled .Weight Management . dated 9/27/2017 revealed .Purpose: To provide a systematic, interdisciplinary approach to obtaining weights, intervention for 'true' significant weight loss and prompt identification of at risk residents .It is the policy to promptly .identify and track all weights and to intervene on any resident that .has experienced a significant weight loss .A significant weight loss is to be identified as 5% in one month or 7.5% in three months or 10% in six months .A resident that has experienced a significant weight loss will be placed on the Review Program .Weight loss will be documented on the Weight Loss Notification Form .Each resident will be discussed weekly in the Weight Management Meeting . Resident #30 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbances, History of Traumatic Brain Injury, Blindness to Left Eye, and Cerebral Vascular Accident. Record review of Resident #30's weight record showed the following recorded weights: - On 9/7/2021 200.5 pounds (lbs.) - On 10/7/2021 194.5 lbs., a 5.5 lb. weight loss or 2.99% weight loss in 30 days - On 11/3/2021 186.5 lbs., a 14 lb. weight loss or 6.98% weight loss in almost 60 days - On 11/29/2021 a re-admission weight to the facility from the hospital was 176.0 lbs., a 24.5 lb. or 12.2% weight loss - On 12/2/2021 177.5 lbs., a 23 lb. weight loss or 11.4% weight loss in almost 90 days - On 1/10/2022 172.5 lbs., a 28 lb. weight loss or 13.9% weight loss in 125 days - On 2/10/2022 159.0 lbs., a 41.3 lb. weight loss or 20.6% weight loss in 156 days - On 2/15/2022 158.0 lbs., a 42.3 lb. weight loss or 21.2% in 161 days Medical record review revealed on 12/9/2021 the physician documented in the progress notes Will direct visualized feeding assistance for Resident #30. Review of a Physician's Order dated 1/9/2022 showed .Feed Resident [Resident #30] . Medical record review revealed there were no other interventions put in place to address Resident #30's weight loss until a high protein nutritional supplement was ordered on 1/27/2022. Review revealed the facility had not identified and intervened to prevent continued weight loss for Resident #30. Review of a letter authored by the Administrator and dated 9/20/2021, showed .Effective September 1, 2021 .RN resigned as our Director of Nurses [DON] .Currently .LPN [Licensed Practical Nurse], our Assistant Director of Nursing [ADON] is serving as our Acting DON . Review of the RN schedules and time punches dated 12/1/2021 - 1/25/2022 showed the following dates without 8 consecutive hours of RN coverage in the facility: On 12/4/2021 and 12/29/2021 there were no recorded hours of RN coverage. On 12/18/2021 there was 2.75 hours of RN coverage (no coverage for 5.25 hours), and on 1/1/2022 there was 6.5 hours of RN Coverage (no coverage for 1.5 hours). During a telephone interview on 1/25/2022 at 3:16 PM, the Registered Dietitian [RD] stated she was at the facility on 12/16/2021 and on 1/7/2022 and was aware of a 6 lb. weight loss (from 9/7/2021 - 12/16/2021). She stated she was not aware of the additional weight loss and had not made any new recommendations to prevent further weight loss for Resident #30. The RD stated .The Director of Nursing [DON] usually gives me a communication form for residents who have had weight loss. The communication form triggers the resident for weight loss program review . The RD could not recall if she had received a notification specifically regarding Resident #30. During an interview on 1/26/2022 at 1:45 PM, the Administrator confirmed the facility had not employed an RN serving as the DON since 9/1/2021. Continued interview confirmed the facility had not provided 8 consecutive hours of RN coverage 7 days per week on 12/4/2021, 12/29/2021, 12/18/2021, and on 1/1/2022. During an interview on 2/15/22 at 9:32 AM, the ADON stated she was not aware of a document entitled weight loss notification form from the facility's 2017 Weight Management policy. The ADON stated she had been on vacation since 1/7/2022 (1/7/2022 - 2/15/2022) and was not aware of Resident #30's severe weight loss. The ADON further stated informal meetings with the Minimum Data Set (MDS) Coordinator were held after the scheduled care plan meetings each week to discuss any identified concerns with residents, and Resident #30 had not been discussed. The ADON confirmed the facility had not been following their Weight Management Policy. The ADON further confirmed she did not know what process the staff had followed regarding weight loss in her absence. During an interview on 2/17/2022 at 1:42 PM, the MDS Coordinator stated there had been a lapse in communication related to weight loss, and weight loss meetings had not been held in the absence of the DON and recent vacation of the ADON from 1/7/2022 - 2/15/2022. Facility Corrective Actions included: 1. A facility RN accepted the position of DON on 2/16/2022 on a part-time basis (16-hours/week). A second RN accepted the position of DON on a part-time basis on 2/16/2022 (24 hours/week). The two RN's will cover the role of DON for a combined total of 40 hours/week. 2. The roles and responsibilities for both DON positions were identified and included in a revised job description. Both the DON's signed the job description documents on 2/16/2022. 3. The roles of each DON were reviewed by the Medical Director, Department Managers, Nursing Staff, and all facility staff to ensure understanding of how the responsibilities are shared on 2/16/2022. A copy of the responsibilities of each DON, as well as assigned workdays, was provided to the facility Medical Director, the Nursing Staff, and the Department Managers on 2/16/2022. 4. The facility had DON coverage at least 40 hours/week effective 2/16/2022. Oversight of the duties of DON #1 and DON #2 will be communicated by a written weekly report of issues addressed when each DON worked, the outcomes, and any follow up needed. The report will be shared with the other DON, the Administrator, and the nursing management team. On 2/18/2022, interviews with DON #1 and DON #2 validated the acceptance of part-time DON positions which combined provided 40 hours per week of RN DON coverage in the facility. The DONs were aware of their individual job responsibilities and roles. Review of the DON Division of Responsibilities validated the individual roles. The surveyors validated the division of DON #1 and DON #2 responsibilities by interview with DON #1, signed acceptance by DON #2, and review of the divided roles. The surveyors verified DON #1 responsibilities included staffing schedule, staffing issues, equipment needs, admissions and discharges, ensure the committees are meeting, in-services are conducted, and quality assurance. The DON #2 responsibilities included review of the doctor notes, psychiatric notes, RD notes, consultant notes, therapy notes, incident reports, weights, wounds, physician order reviews, narcotic reviews, medication administration process, review of pharmacy reports, review of labs, x-rays, and other diagnostic reports, infection prevention, vaccinations, MDS review, and review of care plans. On 2/18/2022, the surveyors reviewed and validated the education and sign in sheets, and the corrective action plans which were provided by the Administrator. The documentation showed all staff working on 2/18/2022 had been provided the education on the new DONs divided responsibilities. The surveyors validated all staff working on 2/18/2022 had been educated and were knowledgeable about the new procedures. On 2/18/2022, the surveyors validated the corrective actions onsite through interviews with the Administrator, ADON, Nurse Educator, MDS Coordinator, 1 RN, 1 Agency RN, 4 Licensed Practical Nurses, 10 Certified Nursing Assistants (CNAs), 2 maintenance men, and 1 housekeeper. The interviews showed the staff were educated on how the DON position had been split between 2 RN's and their responsibilities. The staff verbalized knowledge of the new plans. Noncompliance at F-727 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The facility is required to submit a plan of correction. Refer to F-692
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

QAPI Program (Tag F0867)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, medical record review, review of facility documentation, and interview, the facility's Quali...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, medical record review, review of facility documentation, and interview, the facility's Quality Assurance Performance Improvement (QAPI) program failed to identify a quality deficiency by failing to identify and implement interventions to prevent a severe weight loss for Resident #30. Resident #30 experienced a significant weight loss of 11.4% in 90 days on 12/2/2021, and then went on to have a severe weight loss of 41.3 lbs. (20.6%) in 5 months. The facility's failure placed Resident #30 in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident). The Administrator was informed of the Immediate Jeopardy (IJ) in the Administrator's office on 2/15/2022 at 6:48 PM. The facility was cited Immediate Jeopardy at F-637 (J), F-657 (J), F-692 (J), and F-727 (J). The facility was cited at F-692 (J) at a scope and severity of J level, which is Substandard Quality of Care. The Immediate Jeopardy was effective 12/2/2021 - 2/17/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 2/18/2022. The corrective actions were verified onsite by the surveyors on 2/18/2022. Findings include: Review of the facility program .Quality Assurance Performance Improvement Program .Nursing Home Quality Assurance Performance Improvement Program is demonstrated through a proactive, comprehensive, ongoing approach to improving the quality and safety of the services it delivers. The facility employs a systems approach to evaluating all the systems and processes, identifying problems that have occurred or that potentially might result from the Facility's practices and getting to root causes of problems rather than just superficially addressing one problem at a time. The Facility's QAPI program is a collaborative and interdisciplinary approach. It is through this collaborative approach that the organization can plan, implement, and maintain an effective, ongoing, improvement program. The program demonstrates measured improvements in resident health outcomes and improves resident safety by using quality indicators or performance measures associated with improved health outcomes and by the identification and reduction of medical errors. The program measures, analyzes, and tracks quality indicators, adverse resident events, infection control and other aspects of performance that includes care and services furnished in the Facility . Record review showed Resident #30 was admitted to the facility on [DATE] with diagnosis Dementia with Behavioral Disturbances, History of Traumatic Brain Injury, Blindness to Left Eye, and Cerebral Vascular Accident. The resident's admission weight on 9/7/2021 was 200.5 pounds (lbs.) and on 2/10/2022 the resident's weight was 159 lbs. (a loss of 41.3 lbs. or 20.6% in 5 months). Review of a letter authored by the Administrator and dated 9/20/2021, showed .Effective September 1, 2021 .RN [Registered Nurse] resigned as our Director of Nurses [DON] .Currently .LPN [Licensed Practical Nurse], our Assistant Director of Nursing [ADON] is serving as our Acting DON . During an interview on 1/26/22 at 12:39 PM, the Administrator stated the QAPI Committee team met monthly, and at least quarterly, and consisted of the Administrator, the Medical Director, the Assistant Director of Nursing (ADON), the Housekeeping Director, the Dietary Manager designee, the Maintenance Director, the Activity Director, the Social Services Director, and a secretary. The Administrator stated the previous Director of Nursing (DON #1), the Social Services Director, and the Dietary Manager had not attended the meetings for several months of the last year, and the committee had been reviewing resources needed to improve communications across the departments early last year. The Administrator stated the QAPI Committee, due to in-servicing on emergency transfers and other concerns, had not fully implemented or tracked the effectiveness of the communication improvement process. Continued interview revealed the QAPI committee had not discussed weight loss or nutrition issues and did not know about Resident #30's weight loss. The QAPI committee failed to identify concerns related the weight management process and reporting to the QAPI Committee for review. The Administrator stated he had not been involved in the weight loss meetings and relied on the clinical staff to monitor and report to him if any concerns were identified. The Administrator further confirmed the facility had not employed an RN to serve as the DON since 9/1/2021. During a telephone interview on 1/26/2022 at 1:18 PM, the Minimum Data Set (MDS) Coordinator confirmed she failed to follow the facility's Weight Management Policy to identify a significant change in Resident #30's condition when the resident was identified on the 12/21/2021 quarterly MDS assessment to have experienced a decline in 1 or more ADL care needs and an unplanned weight loss greater than 10%. Further interview revealed the failure to identify these declines and report them per policy to the QAPI Committee to investigate and put new interventions in place caused Resident #30's continued weight loss on 1/26/2022 of 12.5 lbs. (A total of 40.5 lbs., or 20.2% weight loss since admission on [DATE]). During an interview on 2/15/22 at 9:32 AM, the Assistant Director of Nursing (ADON) revealed she was a member of the QAPI Committee and had not attended the January 2022 meeting. The ADON stated she had been on vacation since 1/7/2022 (1/7/2022 - 2/15/2022) and was not aware of Resident #30's severe weight loss. The ADON further stated informal meetings with the MDS Coordinator were held after the scheduled care plan meetings each week to discuss any identified concerns with residents and Resident #30 had not been discussed. The ADON confirmed the facility had not been following their Weight Management Policy and the ADON was not familiar with the specifics of the policy and the processes related to the policy. The ADON further confirmed she did not know what process the staff had followed regarding weight loss in her absence. During an interview on 2/15/2022 at 6:15 PM, the Administrator stated the QAPI committee had not discussed nutrition or weight loss during the last year and had focused on other areas of concern. The Administrator stated nutrition or weight loss issues, including Resident #30's weight loss, had not been brought to his attention and the facility did not follow the facility's Weight Management Policy of reporting weight changes to the QAPI Committee. During an interview on 2/17/2022 at 1:42 PM, the MDS Coordinator stated there had been a lapse in communication related to weight loss and the weight loss meetings had not been held or discussed in QAPI in the absence of the DON and recent vacation of the ADON. Refer to F-637, F-657, F-692, and F-727 Facility Corrective Actions included: 1. The QAPI Committee met on 2/17/2022 to revise the Weight Management Policy to include a new process for weight management that includes an IDT meeting that meets daily Monday - Friday (M-F) to review weight changes and a process for finding weight changes faster and avoiding weight changes. The committee also approved a new tool to audit the Registered Dietitian (RD) assessments to ensure accurate completion and Resident #30's weight loss was reviewed. Other residents with weight change were reviewed as well. The QAPI committee includes the Medical Director, the DON, the Administrator, the Activities Director, the Housekeeping Supervisor, the Dietary Manager Designee, the Maintenance Director, a secretary, and invitees from non-managerial staff. 2. Beginning on 2/1/2022, all residents were weighed by Certified Nursing Assistants (CNA's). Weights were reviewed by the nursing team on 2/10/2022 to identify any weight loss and update the care plans. Residents who had significant weight changes (defined as 5% weight change in one month, 7.5% in three months, or 10% in six months) and are at risk were evaluated by the Physician and RD. 3. On 2/16/2022, DON #1 and the Administrator completed a root cause analysis for weight loss and found that Resident #30 lost significant weight because upon admission he was feeding himself independently, however, he was not feeding himself enough calories. He was falling asleep while eating, losing interest in eating, and combative when attempts were made to encourage him to eat. Interventions included putting Resident #30 on the assisted feeding list and increasing calories in his diet. 4. On 2/16/2022, the DON began weekly Interdisciplinary Team (IDT) Clinical meetings to include DONs, ADON, MDS, RD, Dietary Manager designee, and Activities Director to review falls, incidents, weight changes, pressure wounds, and all at-risk issues that will aid in communicating issues to care plan. On 2/16/2022, an agenda was designated for use in future meetings. Each participant will be assigned a topic to be responsible for reporting at meetings. Care Plans will be updated at each IDT meeting daily. 5. Beginning 2/16/2022, the Administrator began daily (M-F) Stand-up meetings with Department heads to review resident and facility issues. Members of the meeting was established, agenda reviewed, and location of meeting established. 6. The QAPI/QA process, using monthly and weekly weight tools, will ensure that residents with significant weight changes, reported by DON/ADON, are assessed, and addressed by RD and Physician. The DON/ADON will report to QAPI committee weekly until full compliance is met, after compliance is met will report monthly. 7. The QAPI/QA process will ensure that residents with significant weight changes are addressed. The DON or ADON will report all significant weight changes to the QAPI Committee. If concerns are found the Administrator will investigate to ensure that the Weight Management Policy was followed. If failures are discovered, the DON(s) and the Administrator will perform a root cause analysis and suggest solutions. These causes and solutions will be brought back to the QAPI Committee and a Plan of Correction (POC) will be developed for the specific failure. The Administrator or his designee will then provide visual monitoring on a weekly basis for 4 weeks to see that the failure was properly addressed. If the failure is not corrected within that time, further interventions will be considered by the QAPI Committee and repeated monitoring until the process is operating successfully. 8. Beginning 2/16/2022 and ending 2/18/2022, DON #1 and the Administrator conducted multiple mandatory in-services with all employees including agency staff concerning the split roles of the DON position. Education covered Stand-up meetings with Department Heads Monday through Friday, establishment of IDT Clinical meetings directed by DON with Clinical management staff, completing assessments when resident's condition declines, and review of the Weight Management policies. These in-services were either in-person or by telephone. Any staff missing in-services will not work until they receive the education. Any staff who fail to comply with the points of the in-services will be further educated and/or progressively disciplined as indicated. As of 2/18/2022, all staff were educated. On 2/18/2022, the surveyors reviewed the education and sign in sheets which validated the corrective action plans onsite which was provided by the Administrator. The documentation showed all staff working on 2/18/2022 had been provided the education on nutrition, DON #1 and DON #2 roles and responsibilities, and weight loss policies. The surveyors validated all staff working on 2/18/2022 had been educated and were knowledgeable about the new procedures related to nutrition and weight loss and person-centered care planning. On 2/18/2022, the surveyors validated the corrective actions onsite through interviews with the Administrator, Assistant Director of Nursing, Nurse Educator (DON #1), MDS Coordinator, 1 Registered Nurse (RN), 1 Agency RN, 4 Licensed Practical Nurses (LPNs), 10 Certified Nursing Assistants (CNAs), 2 Maintenance staff, and 1 housekeeper. The interviews showed the staff were educated on how to communicate weights and aid residents with assisted feedings, recording of the amounts of intake of foods, liquids, and snacks, and implementing person centered care plans for each resident that required assisted feeding. Staff verbalized knowledge of the new plan for nutrition and weight loss reporting, and how to assess residents to determine person centered needs/interventions. The surveyors validated by interview with the Dietary Manager Designee on 2/18/2022 the understanding of obtaining food preference upon admission and/or readmission to the facility, bi-annually, and as needed. The Dietary Manager designee was able to state her role and responsibilities regarding weight loss and communication and participation during the IDT meetings. On 2/18/2022, the surveyors validated IDT Meetings occurred 2/16/2022, 2/17/2022, and 2/18/2022 and included chart audits. The surveyors validated by interviews the IDT meeting was held with DON #1, the ADON, and the MDS Coordinator. The findings were communicated to the Administrator. The surveyors validated the nutrition care plans had been revised accordingly. On 2/18/2022, the surveyors validated the Weight Management Policy had been revised on 2/17/2022. Noncompliance at F-867 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The facility is required to submit a plan of correction.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, review of Centers for Disease Control (CDC) guidance, medical record review, observation, an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, review of Centers for Disease Control (CDC) guidance, medical record review, observation, and interview, the facility failed to ensure staff utilized the proper Personal Protective Equipment (PPE) during a Coronavirus (COVID-19) outbreak for 1 (Resident #31) of 8 COVID-19 positive residents. The findings include: Review of the facility policy titled, Coronavirus 2019 (COVID-19) Response Plan and Facility Policy and Protocol dated 11/23/2020, showed .Isolation Precautions .Residents with suspected or confirmed COVID-19 will be placed in isolation immediately .The type of isolation used is Standard Precautions, Contact Precautions, Airborne Precautions and Eye Protection . Review of CDC guidance, titled Interim Infection Prevention and Control [IPC] Recommendations to Prevent SARS-CoV-2 [COVID-19] Spread in Nursing Homes, updated 9/10/2021 showed .nursing homes .must sustain core IPC practices and remain vigilant for SARS-CoV-2 infection among residents and HCP [health care personnel] in order to prevent spread and protect residents and HCP from severe infections, hospitalizations, and death .Personal Protective Equipment [PPE] .HCP who enter the room of a patient with suspected or confirmed SARS-CoV-2 infection should adhere to Standard Precautions and use a NIOSH-approved N95 or equivalent .gown, gloves, and eye protection . Review of the CDC guidance, titled Infection Prevention and Control Guidance, updated 1/21/2022, showed the recommended routine infection prevention and control practices during the COVID-19 pandemic included: .NIOSH-approved N95 or equivalent or higher-level respirator OR .well-fitting face mask . Resident #31 was admitted to the facility on [DATE] with diagnoses including End Stage Renal Disease, Dementia with Behavioral Disturbance, and Abnormal Weight Loss. Medical record review showed Resident #31 tested positive for COVID-19 on 1/21/2022 and was placed on contact and droplet isolation precautions. During an interview on 1/24/2022 at 12:07 PM, the Administrator stated the housekeeping staff who cleaned a transmission-based precaution room was not required to wear goggles in the rooms because they were not providing direct care and their encounter with the COVID-19 positive resident was brief. During an observation and interview on 1/24/2022 at 2:32 PM, Housekeeper #1 was observed donning PPE to enter COVID-19 positive Resident #31's transmission-based precaution room. Housekeeper #1 wore a gown and a surgical mask. The Housekeeper stated he was not wearing eye protection when he entered Resident #31's room and was not informed to wear eye protection. During an interview on 1/25/2022 at 8:15 AM, the Administrator stated he did not recall the latest CDC guidance regarding the use of PPE during a COVID-19 outbreak in a facility. The Administrator stated he was not aware of the CDC guidance. During a telephone interview on 1/26/2022 at 8:50 AM, the Medical Director stated he had been made aware of the COVID-19 outbreak in the facility and had advised the Administrator on the quarantining of the residents. The Medical Director stated it was his expectation for the facility staff to implement the use of N95 mask, face shields or goggles, and to limit the number of staff who entered a COVID positive room.
Aug 2019 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of CMS's (The Centers for Medicare and Medicaid Services) RAI (Resident Assessment Instrument) Version 3.0 Manua...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of CMS's (The Centers for Medicare and Medicaid Services) RAI (Resident Assessment Instrument) Version 3.0 Manual CH (chapter) 2: Assessments for the RAI dated October 2018, medical record review, and interview, the facility failed to complete a significant change assessment for 1 resident (#20) of 17 residents reviewed for a decline in activities of daily living. The findings include: Review of CMS's RAI Version 3.0 [NAME] CH 2: Assessments for the RAI revealed A SCSA [significant change of status assessment] is appropriate when .There is a determination that a significant change .in a resident's condition from his/her baseline has occurred as indicated by comparison of the resident's current status to the most recent comprehensive assessment and any subsequent Quarterly assessments .A SCSA is appropriate if there are either two or more areas of decline .Any decline in an ADL physical functioning area (at least 1) where a resident is newly coded as Extensive assistance .Resident's incontinence pattern changes . Medical record review revealed Resident #20 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, Type 2 Diabetes, Dementia with Behavioral Disturbance, and Hemiplegia (paralysis of one side of the body). Medical record review of the Annual Minimum Data Set (MDS) dated [DATE] revealed Resident #20 had a Brief Interview for Mental Status (BIMS) score of 6 indicating severe cognitive impairment. Further review revealed Resident #20 required limited assist of 1 person with bed mobility and toileting. Continued review revealed Resident #20 had occasional incontinence of bladder and bowel. Medical record review of a Quarterly MDS assessment dated [DATE] revealed Resident #20 had a BIMS score of 3 indicating severe cognitive impairment. Further review revealed Resident #20 required extensive assist of 1 person with bed mobility and toileting. Continued review revealed Resident #20 was always incontinent of bladder and bowel. Medical record review revealed no documentation a significant change of status MDS assessment had been completed after Resident #20's decline in bed mobility, toileting and continence status. Interview with the Assistant Director of Nursing on 8/20/19 at 10:30 AM, in the nursing office, confirmed Resident #20 had a decline in bed mobility, toileting and continence status. Interview with the Director of Nursing on 8/20/19 at 10:37 AM, in the nursing office, confirmed Resident #20 had a decline in bed mobility, toileting and continence status. Further interview confirmed the facility failed to complete a comprehensive assessment after a significant change in status for Resident #20.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, medical record review, and interview, the facility failed to develop a comprehensive car...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, medical record review, and interview, the facility failed to develop a comprehensive care plan for bladder incontinence for 1 resident (#23) of 3 residents reviewed of 14 sampled residents. The findings include: Review of the facility policy Care Plans-Comprehensive undated revealed .An individualized comprehensive care plan that includes measurable objectives .to meet the resident's .needs .The comprehensive care plan is based on a thorough assessment .Each resident's comprehensive care plan is designed to .Identify the professional services that are responsible for each element of care . Medical record review revealed Resident # 23 was admitted to facility on 9/21/12 and readmitted on [DATE] with diagnoses including Heart Failure, Chronic Kidney Disease, Morbid Obesity, Dementia with Behavioral Disturbance, Type II Diabetes, and Delusional Disorder. Medical record review of an Interdisciplinary Care Plan Notes form dated 9/25/18 revealed the resident was incontinent of bladder and was to wear incontinent briefs. Medical record review of a Quarterly Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 indicating the resident was cognitively intact. Continued review revealed the resident required limited assistance of 1 person for Activities of Daily Living (ADL). Further review revealed the resident was always incontinent of bladder. Review of Resident #23's current comprehensive care plan revised 7/1/19 revealed no care plan had been developed to include bladder incontinence. Interview with the Assistant Director of Nursing on 8/20/19 at 10:35 AM, in the conference room, confirmed the facility failed to develop a comprehensive care plan to include bladder incontinence for Resident #23.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to ensure a Physician Orders for Scope of Treatment (POST) form...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to ensure a Physician Orders for Scope of Treatment (POST) forms were completed for 2 residents (#31 and #40) of 17 residents reviewed for POST forms. The findings include: Medical record review revealed Resident #31 was admitted to the facility on [DATE] with diagnoses including Anxiety Disorder, Type 2 Diabetes, Major Depressive Disorder, and Dementia. Medical record review revealed a POST form undated had been prepared and signed by the Assistant Director of Nursing (ADON). Further review revealed the POST form had not been signed or dated by the Physician. Interview with the ADON on 8/19/19 at 2:00 PM, in the conference room, revealed she had completed the Post form for Resident #31. Further interview revealed she had talked with the son and he wanted to make a change to the form. Continued interview revealed the change had been made on 6/12/19 and a new form was to be filled out completely. Further interview revealed she is not sure why the Physician had not signed the POST form. Interview with the ADON 8/20/19 at 7:30 AM, in the nursing office, confirmed the facility failed to ensure Resident #31's POST form had been signed and dated by the Physician. Medical record review revealed Resident #40 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Dementia, Hallucinations, Hypertension, and Depressive Disorders. Medical record review revealed a POST form dated 1/20/16 had not been signed by Resident #40 or Resident #40's health care representative. Interview with the ADON on 8/20/19 at 10:35 AM, in the conference room, confirmed the POST form for Resident #40 had not been signed by the resident or the resident representative. Continued interview confirmed the facility failed to complete Resident #40's POST form.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Tennessee facilities.
  • • 26% annual turnover. Excellent stability, 22 points below Tennessee's 48% average. Staff who stay learn residents' needs.
Concerns
  • • Multiple safety concerns identified: 5 life-threatening violation(s). Review inspection reports carefully.
  • • 16 deficiencies on record, including 5 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 5 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Laurelbrook's CMS Rating?

CMS assigns LAURELBROOK NURSING HOME an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Laurelbrook Staffed?

CMS rates LAURELBROOK NURSING HOME's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 26%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Laurelbrook?

State health inspectors documented 16 deficiencies at LAURELBROOK NURSING HOME during 2019 to 2024. These included: 5 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 11 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Laurelbrook?

LAURELBROOK NURSING HOME is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 50 certified beds and approximately 48 residents (about 96% occupancy), it is a smaller facility located in DAYTON, Tennessee.

How Does Laurelbrook Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, LAURELBROOK NURSING HOME's overall rating (1 stars) is below the state average of 2.8, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Laurelbrook?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Laurelbrook Safe?

Based on CMS inspection data, LAURELBROOK NURSING HOME has documented safety concerns. Inspectors have issued 5 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Tennessee. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Laurelbrook Stick Around?

Staff at LAURELBROOK NURSING HOME tend to stick around. With a turnover rate of 26%, the facility is 19 percentage points below the Tennessee average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 29%, meaning experienced RNs are available to handle complex medical needs.

Was Laurelbrook Ever Fined?

LAURELBROOK NURSING HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Laurelbrook on Any Federal Watch List?

LAURELBROOK NURSING HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.