**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, financial document review, medical record review, and interview, the facility failed in their fiduciary responsibility in holding, safeguarding, managing, and accounting for the deposited personal funds for 13 of 80 (Resident #3, #5, #15, #48, #51, #58, #75, #80, #84, #92, #97, #116, and #119) sampled residents. The findings: 1. Review of the facility policy titled, Management of Residents' Personal Funds, dated 2001, revealed .Should the facility manage the resident's funds, the facility will act as a fiduciary of the resident funds and hold, safeguard, manage, and account for the personal funds of the resident .funds will be managed in accordance with local, state, federal regulations . 2. Review of medical record revealed Resident #3 was admitted on [DATE], with diagnoses including Diabetes, Hypertension, and Bipolar. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #3's balance was $6067.87 which was $3167.87 over the $2900.00 limit. 3. Review of medical record revealed Resident #5 was admitted on [DATE], with diagnoses including Diabetes, Cognitive Communication Deficit, and Rheumatoid Arthritis. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #5's balance was $11,053.23 which was $8153.23 over the $2900.00 limit. 4. Review of medical record revealed Resident #15 was admitted on [DATE], with diagnoses including Dementia, Diabetes, and Schizophrenia. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #15's balance was $8380.37 which was $5480.37 over the $2900.00 limit. 5. Review of medical record revealed Resident #48 was admitted on [DATE], with diagnoses including Dementia, Kidney Disease, and Hypertension. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #48's balance was $6,027.00 which was $3127.00 over the $2900.00 limit. 6. Review of medical record revealed Resident #51 was admitted on [DATE], with diagnoses including Diabetes and Chronic Obstructive Pulmonary Disease. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #51's balance was $4531.72 which was $1631.72 over the $2900.00 limit. 7. Review of medical record revealed Resident #58 was admitted on [DATE], with diagnoses including Chronic Obstructive Pulmonary Disease, Diabetes, and Schizoaffective disorder. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #58's balance was $7254.24 which was $4354.24 over the $2900.00 limit. 8. Review of medical record revealed Resident #75 was admitted on [DATE], with diagnoses including Chronic Obstructive Pulmonary Disease, Paraplegia, Diabetes, and Heart Failure. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #75's balance was $3166.38 which was $266.38 over the $2900.00 limit. 9. Review of medical record revealed Resident #80 was admitted on [DATE], with diagnoses including Dementia. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #80's balance was $13167.48 which was $10267.48 over the $2900.00 limit. 10. Review of medical record revealed Resident #84 was admitted on [DATE] with diagnoses including Alzheimer's, Dementia, and Bipolar. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #84's balance was $4537.48 which was $1637.48 over the $2900.00 limit. 11. Review of medical record revealed Resident #92 was admitted on [DATE], with diagnoses including Dementia and Bipolar. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #92's balance was $5051.65 which was $2151.65 over the $2900.00 limit. 12. Review of medical record revealed Resident #97 was admitted on [DATE], with diagnoses including Heart Failure and Diabetes. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #97's balance was $7579.98 which was $4679.98 over the $2900.00 limit. 13. Review of medical record revealed Resident #116 was admitted on [DATE], with diagnoses including Cerebral Palsy and Paraplegia. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #116's balance was $10,416.96 which was $7516.96 over the $2900.00 limit. 14. Review of medical record revealed Resident #119 was admitted on [DATE], with diagnoses including Heart Failure and Diabetes. Review of the Patient Trust Fund Quarterly Statement, dated 4/21/2025, revealed Resident #119's balance was $11.440.87 which was $ 8540.87 over the $2900.00 limit. 15. During an interview on 4/23/2025 at 11:36 AM, with the Regional Business Office Consultant (RBOC), the EBOC was asked when she became aware of the balance overages for the resident trust funds. The RBOC stated, I came to the facility when the previous Business Office Manager left on 2/26/2025. I became aware of it then. The RBOC was asked when she attempted to resolve the trust fund overages. The RBOC stated, This week.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, personnel file review, medical record review, facility documentation review, and interview, the facility failed to ensure the residents' rights to be free from misappropriation of property due to diversion of medications including controlled substances was maintained for 3 residents (Resident #911, #910, and #52) of 13 residents reviewed for misappropriation of resident property. The findings include: 1. Review of the facility policy titled, Residents Rights, dated 2001, revealed .Federal and state laws guarantee certain basic rights to all residents of this facility .these rights include the resident's right to .be free from abuse, neglect, misappropriation of property, and exploitation . Review of the facility policy titled, Controlled Substances, undated, revealed .The facility shall comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of Schedule II and other controlled substances .The Director of Nursing [DON] Services will identify staff members who are authorized to handle controlled substances .Nursing staff must count controlled medications at the end of each shift .nurse coming on duty and the nurse going off duty must make the count together .They must document and report any discrepancies to the Director of Nursing Services .Director of Nursing/Designee Services shall investigate any discrepancies in narcotics reconciliation to determine the cause and identify any responsible parties and shall report to the Administrator .The Director of Nursing Services/Designee shall consult with the provider pharmacy and the Administrator to determine whether any further legal action in indicated . 2. Review of Registered Nurse (RN) I's personnel file revealed the RN was employed by the facility from 6/7/2023 through 6/30/2023. In 11/2023, RN I was found guilty of aggravated criminal trespassing and theft of up to $1,000.00. RN I was sentenced to 180 days of supervised probation, monetary restitution, and court costs. 3. Review of the medical record revealed Resident #911 was admitted to the facility on [DATE], with diagnoses including Encounter for Orthopedic Aftercare following Surgical Amputation, Diabetes, Chronic Pain, and Hypertension. Review of the physician orders for Resident #911 dated 6/13/2023, revealed Hydrocodone-Acetaminophen (APAP) Tablet (opioid pain-relieving medication)10-325 milligram (mg), give 1 tablet by mouth 4 times a day for Chronic Pain. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #911 scored a 15 on the Brief Interview for Mental Status (BIMS) assessment, which indicated Resident #911 was cognitively intact. The resident received antianxiety, antidepressant, and opioid medications. Review of the Medication Administration Record (MAR) dated 6/1/2023 through 6/30/2023, for Resident #911 revealed the resident's pain level was assessed every shift. Further review revealed Hydrocodone-APAP 10/325 mg tablet had been administered 4 times daily. Review of the facility's document titled, Controlled Drug Administration Record, for Resident #911 dated 6/14/2023 through 6/28/2023, revealed the following regarding the Hydrocodone-APAP 10-325mg tablet: 6/14/2023 RN I signed out the medication at 6:00 AM. RN I did not work that day. 6/15/2023 RN I signed out the medication at 6:00 AM. RN I did not work that day. 6/16/2023 RN I signed out the medication at 6:00 AM although RN FF (night shift nurse) had already signed out the medication and signed the MAR that RN FF had already administered the medication at 5:00 AM that morning (night shift nurses administer the 6:00 AM doses of medication). 6/17/2023 RN I signed out the medication at 5:00 PM X (times) 2 tablets. The documentation revealed the 1st dose appeared to have been wasted but the initials of the nurse who witnessed the wasting with RN I did not match any nurse that worked at the facility. 6/18/2023 RN I signed out the medication 6:00 AM although LPN GG (night shift nurse) had already signed out the medication on the controlled drug sheet and the MAR as being administered. RN I worked the day shift on 6/18/2024, but the night shift nurse administered the morning dose at 5:00 AM. 6/23/2024 RN I signed out 1 dose at 11:30 PM, 12:00 PM, 5:00 PM, and 6:00 PM. RN I had signed out the extra doses on separate narcotic sheets for the same medication. RN I had also signed out another dose without documenting the time. 6/24/2023 RN I signed out doses of the medication at 5:20 PM and 6:00 PM. 6/25/2023 RN I signed out the medication at 12:00 PM and 6:00 PM. RN I did not work that day. 4. Review of the medical record revealed Resident #910 was admitted to the facility on [DATE], with diagnoses including Dementia, Hypertension, and Chronic Respiratory Failure. Review of the physician orders for Resident #910 dated 1/25/2023, revealed Hydrocodone-APAP Tablet 5-325 mg, give 1 tablet by mouth at bedtime for Arthritis/Scoliosis. Review of the MAR dated 6/1/2023 - 6/30/2023 for Resident #910 revealed the resident's pain level was assessed every shift. Further review revealed Resident #910 was administered Hydrocodone-APAP 5-325 mg at bedtime per the physician's orders. Review of a quarterly MDS assessment dated [DATE], revealed Resident #910 scored a 7 on the BIMS assessment, which indicated Resident #910 had moderate cognitive impairment and received antidepressant and opioid medications. Review of the facility's document titled, Controlled Drug Administration Record, for Resident #910 dated 6/18/2023 through 6/28/2023, revealed the following related to the Hydrocodone-APAP 5-325 mg tablet: 6/19/2023 RN I signed out the medication. RN I did not work that day. 5. Review of the medical record revealed Resident #52 was admitted to the facility on [DATE], with diagnoses including Heart Failure, Diabetes, and Hypertension. Review of the physician orders for Resident #52 dated 6/22/2023, revealed Oxycodone-APAP 7.5-325 mg tablet (opioid pain-relieving medication) give 1 tablet by mouth every 6 hours as needed for pain. Review of the MAR dated 6/1/2023 - 6/30/2023 for Resident #52 revealed the resident's pain level was assessed every shift. Further review revealed Resident #52 was administered Oxycodone-APAP 7.5-325 mg every 6 hours as needed for pain. Review of a Medicare 5-day MDS assessment dated [DATE], revealed Resident #52 scored a 15 on the BIMS assessment, which indicated the resident was cognitively intact and received opioid medications. Review of the facility's document titled, Controlled Drug Administration Record, for Resident #52 dated 6/23/2023 - 6/28/2023, revealed the following related to the Oxycodone-APAP 7.5-325 mg tablet: 6/23/2023 RN I signed out the medication at 8:00 AM and 6:30 PM. RN I did not work that day. 6/25/2025 RN I signed out the medication at 4:00 AM, 10:00 AM, and 3:00 PM. RN I did not work that day. Review of the NP Progress note for Resident #52 dated 6/29/2023, revealed .patient seen and examined per nursing and facility request for evaluation .has been readmitted with orders for Percocet (Oxycodone-APAP) 7.5-325 mg, initially 1 tablet every 4 hours as needed which was decreased to 1 tablet every 6 hours as needed and is now decreased to every 8 hours as needed .nursing reports patient is requesting pain management approximately 1-2 times daily .does not appear to be in any acute distress .chronic pain .monitor for any increase in pain or discomfort related to decrease of medications . Review of the Progress Notes for Resident #52 dated 6/28/2023, revealed .no c/o pain/discomfort reported . Review of the Progress Notes for Resident #52 dated 6/29/2023, revealed .Social worker met with resident this afternoon. Resident was pleasant, engaged and did not voice any concerns at this time. Resident did not appear to be in any distress. Social services will continue visits and provide support as needed . Review of the Progress Notes for Resident #52 dated 6/30/2023, revealed .Social worker checked on resident this afternoon. Resident did not appear to be in any distress. Resident has been doing well today. No concerns expressed. Social services will continue visits and provide support as needed . 6. Review of the facility's document titled, Investigation Packet, for Residents #911, #910, and #52 dated 6/28/2023, revealed .ADM [administrator] spoke with .[Police department] on 6/28/2023 with Officer .ADM explained situation .concerns with narcotics and nurse [RN I] .officer indicated that he would need to speak with his supervisor for direction and stepped out of the office .officer returned and indicated there was nothing the PD could do .ADM asked officer for incident number to reflect the facility attempted to have the matter addressed by the police .gave incident number .res [resident] narcotic records were audited .residents assess by provider . Review of the facility's document titled, Investigation Packet, for Residents #911, #910, and #52 dated 6/29/2023, revealed .notified the Pharmacy rep [representative] on 6/29/2023 of all .medications that would need to be replaced at the facility's expense as a result of the complete audit conducted of medication administration activity with regards to nurse [RN I] . Review of the DON's witness statement for Resident #911, #910, and #52 dated 6/29/2023, revealed .[RN I] called me to ask if she was being reported for anything .told her the investigation was underway .encourage RN I to be truthful .[RN I] stated, I took 3 pills from [Resident #911] and 2 pills from [Resident #52] .I signed them out for days I was not there . Review of the facility's document titled, Investigation Packet, for Residents #911, #910, and #52 dated 6/30/2023, revealed .ADM spoke with Officer [police officer] .on 6/30/2023 [regarding the possible drug diversion] .Explained the situation and he indicated that his department would take the information and look into possible steps and would let us know if they needed anything further from the facility to aide in a case against nurse [RN I] . During an interview on 4/21/2025 at 7:16 PM, RN I stated she worked at the facility for a short period of time in 6/2023. RN I stated she thought she had taken approximately11 tablets total from 3 different residents during that time. RN I stated she was in the Tennessee Professional Assistance Program (TNPAP) when she was hired at the facility and had informed the facility. RN I stated that she had taken the medications for her personal use and after being terminated from the facility had gone into an inpatient rehabilitation. During an interview on 4/22/2025 at 8:50 AM, the DON stated she had conducted routine audits of the narcotic sheets and noticed some suspicious entries. Residents were immediately assessed to ensure pain was controlled and if the residents had missed any medication doses. RN I was immediately suspended pending an investigation. The DON stated she was aware RN I was part of the TNPAP program and the nurse did not have any narcotic restrictions. During an interview on 4/22/2025 at 9:30 AM, Resident #52 stated she had not had any issues with obtaining pain medications.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observations, and interviews the facility failed to provide adequate personal hygiene and bathing for 2 of 4 residents (Resident #81 and Resident #131) reviewed for Activities of Daily Living (ADL's). The findings include: 1. Review of the undated facility policy titled, Bathing, revealed .It is the policy of the facility to make every effort to respond to the residents' requests and needs .It is the policy of this facility to promote cleanliness .The residents will be offered the required number of showers each week as per regulations . 2. Review of the medical record revealed Resident # 81 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Gastrostomy, Anxiety, and Depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated Resident # 81 was cognitively intact. Resident required substantial/maximal assistance with bathing and dependent on staff to perform transfers. Review of the Care Plan dated 3/27/2025, revealed .requires assist with ADL's .Prefers bed baths over showers . Review of the facility's form titled, Shower List 3B, revealed Resident #81 was scheduled to have showers on Tuesdays and Fridays. Review of the .Documentation Survey Report . Certified Nursing Assistant (CNA) Bathing Task for March 2025 and April 2025, revealed Resident #81 did not receive a shower or bath on the following days: 3/1/2025, 3/2/2025, 3/5/2025, 3/6/2025, 3/8/2025, 3/12/2025, 3/16/2025, 3/27/2025, 3/28/2025, 3/29/2025, 3/30/2025, 3/31/2025, 4/2/2025, 4/3/2025, 4/5/2025, 4/6/2025, 4/7/2025, 4/9/2025, 4/11/2025, 4/13/2025, 4/14/2025, 4/16/2025, 4/17/2025, 4/20/2025, and 4/21/2025. Review of the medical record revealed no documentation for shower or bed bath on 3/3/2025, 3/9/2025, 3/13/2025, 3/17/2025, 3/19/2025, 3/20/2025, 3/23/2025, 3/26/2025, 4/10/2025, and 4/19/2025. The facility was unable to provide documentation that Resident #81 was offered a shower or provided bathing for 35 out of 53 days reviewed. Observation in the Resident's room on 4/21/2025 at 3:25 PM, 4/22/2025 at 7:56 AM and 11:36 AM, 4/23/2025 at 8:14 AM and 4/24/2025 at 11:17 AM, revealed strong foul smell of body odor. 3. Review of the medical record revealed Resident #131 was admitted to the facility on [DATE], with diagnoses including Alzheimer's Disease, Diabetes, and Chronic Obstructive Pulmonary Disease. Review of the quarterly MDS assessment dated [DATE], revealed a BIMS score of 5, which indicated Resident #131 was severely cognitively impaired without behaviors. Resident required substantial/maximal assistance with bathing and dependent on staff to perform transfers. Review of the Care Plan dated 2/5/2025, revealed .requires assist for ADL's .The resident will receive necessary level of ADL care as needed . Review of the facility form titled, Shower List 3B, revealed Resident #131 was scheduled to have showers on Monday and Thursday night shift. Review of the .Documentation Survey Report . CNA Bathing Task for March 2025 and April 2025, revealed a shower or bed bath was documented as not applicable on 3/1/2025, 3/2/2025, 3/4/2025, 3/8/2025, 3/10/2025, 3/14/2025, 3/15/2025, 3/16/2025, 3/27/2025, 3/29/2025, 3/30/2025, 4/1/2025, 4/2/2025, 4/3/2025, 4/4/2025, 4/6/2025, 4/7/2025, 4/13/2025, 4/15/2025, 4/16/2025, 4/20/2025, 4/21/2025, and 4/22/2025. Review of the medical record revealed, no documentation for shower or bed bath on 3/3/2025, 3/5/2025, 3/9/2025, 3/11/2025, 3/12/2025, 3/17/2025, 3/19/2025, 3/20/2025, 3/23/2025, 3/26/2025, 4/9/2025, 4/10/2025, 4/17/2025, and 4/19/2025. The facility was unable to provide documentation that Resident #131 was offered bathing for 37 out of 53 days reviewed. Observations in resident's room on 4/21/2025 at 3:25 PM, 4/22/2025 at 7:56 AM, 4/22/2025 at 4:03 PM, 4/23/2025 at 8:14 AM, 4/24/2025 at 11:17 AM, revealed strong foul smell of body odor and dirty disheveled hair. 4. During an interview on 4/23/2025 at 4:24 PM, the Director of Nursing (DON) confirmed that residents should be offered a shower on their shower date and that it should be documented if care was provided or refused. During observation and interview with Licensed Practical Nurse (LPN) HH on 4/24/2025 at 11:17 AM, in both resident's room, LPN HH was asked if she noticed any odors, LPN HH stated, .a stinky smell . LPN HH confirmed that the smell could be body odor and stated, .I can't tell which one (Resident) .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interviews, the facility failed to follow a physician's order related to narcotic medication administration for 4 residents (Resident #917, #66, #908, and #909) of 13 residents reviewed for narcotic medication administration. The findings include: 1. Review of the facility's policy titled, Administering Medications, dated 2001 (exact date unknown), revealed .medications must be administered in accordance with the orders, including time frame . 2. Review of the medical record revealed Resident #917 was admitted to the facility on [DATE], with diagnoses including Chronic Pain, Muscle Weakness, and Osteoarthritis. Review of the comprehensive care plan for Resident #917 dated 3/5/2025, revealed Resident #917 was at risk for pain with interventions to observe for pain with medication side effects every shift. Review of a Physician's Order for Resident #917 dated 3/10/2025, revealed an order for Hydrocodone-Acetaminophen (APAP) (narcotic pain-relieving medication)10-325 milligrams (MG) administer 1 tablet by mouth every 8 hours as needed (PRN) pain. Review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #917 scored a 9 on the Brief Interview for Mental Status (BIMS) assessment which indicated the resident was moderately cognitively impaired. The resident required staff set up/ clean up assistance with eating and staff supervision or touching assistance with personal hygiene. Further review revealed the resident received opioid medications for pain. Review of a Controlled Drug Administration Record for Resident #917 dated 3/11/2025 - 3/15/2025, revealed the Hydrocodone-APAP 10-325 MG medication was administered by Licensed Practical Nurse (LPN) DD on 3/14/2025 at 6:00 PM, 3/15/2025 at 12:00 AM (6 hours after previous dose), and 3/15/2025 at 6:00 AM (6 hours after previous dose). Further review revealed the pain-relieving medication (Hydrocodone-APAP) was administered every 6 hours and was not administered every 8 hours as ordered by the physician. Review of the monthly Treatment Administration Record for Resident #917 dated 3/2025, revealed the resident had no medication side effects to include sedation or drowsiness. 3. Review of the medical record revealed Resident #66 was admitted to the facility on [DATE], with diagnoses including Left Femur Neck Fracture, Dementia, and Thoracic Spondylosis. Review of a significant change MDS assessment dated [DATE], revealed Resident #66 scored a 1 on the BIMS assessment which indicated the resident was severely cognitively impaired. Further record review revealed the resident received opioid medications. Review of the comprehensive care plan for Resident #66 revised 10/3/2024, revealed the resident was at risk for pain with interventions in place. Review of a Physician's Order for Resident #66 dated 10/17/2024, revealed an order for Hydrocodone -APAP 5-325mg 1 tablet every 12 hours as needed for pain X (times) 14 days (to end on 10/31/2024). Review of a Physician progress note for Resident #66 dated 11/7/2024, revealed .patient has no complaints .Continue pain management with Tylenol 650 mg T.I.D. [three times daily], tramadol 25 mg T.I.D . Review of the facility's document titled, Medication Occurrence Form, dated 11/7/2024 revealed .Hydrocodone given on 11/1/2024, 11/2/2024, 11/3/2024, 11/4/2024, and 11/6/2024 without .physician's order .NP [Nurse Practitioner [ eval [evaluate] .no adverse outcome to resident .meds [medications] were replaced .nurse suspended .terminated at end of investigation . Review of a Social Services progress note for Resident #66 dated 11/8/2024, revealed .Resident did not appear to be in any distress or discomfort at this time . Review of a NP progress note for Resident #66 dated 11/8/2024, revealed .Left hip pain .Currently she is on tramadol 25 mg 3 times a day scheduled in addition to Tylenol 650 mg 3 times a day .She is noted with improved status of discomfort and currently she is pleasant and interactive without any distress . Review of the Medication Administration Record (MAR) for Resident #66 dated 11/1/2024 - 11/30/2024, revealed the resident was monitored every shift for pain and was treated with the Tylenol or Tramadol. 4. Review of the medical record revealed Resident #908 was admitted to the facility on [DATE], with diagnoses including Dementia, Malignant Neoplasm of Colon, and Left Intertrochanteric Femur Fracture. Review of a Physician's Order dated 10/29/2024 for Resident #908 revealed Ativan 0.5 mg tablet Give 0.25mg per oral (by mouth) (PO) twice daily for increased anxiety. Review of a Controlled Drug Administration Record #908 dated 10/30/2024, revealed the Ativan was administered by LPN J on 11/1/2024 11:00 PM, 11/2/2024 4:00 AM (5 hours later), on 11/2/2024 11:00 PM, and 11/3/2024 4:00 AM (5 hours later). Further review revealed the Ativan was administered 5 hours apart, were not due at those times, LPN J had administered extra doses of the Ativan and did not follow the physician orders to administer as twice daily. Review of the facility's document titled, Medication Occurrences Reporting Form dated 11/7/2024 for Resident #908 revealed, .nurse [LPN J] signed out medications [Ativan] at times not supported by order according to narc [narcotic] sheet .NP eval .no adverse outcomes to resident . Review of a Social Services progress note for Resident #908 dated 11/8/2024, revealed .Resident did not appear to be in any distress or discomfort at time of visit .No noted concerns by staff at this time . Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #908 scored an 8 on the BIMS assessment which indicated the resident was moderately cognitively impaired. The resident required set up/ clean up assistance from staff with eating. The resident required partial/ moderate staff assistance with personal hygiene. Further review revealed the resident received scheduled pain medication, antianxiety medication, and opioid medication. Review of a comprehensive care plan for Resident #908 dated 11/24/2024, revealed .resident does receive antianxiety medications .observe for lethargy .drowsy .hard to arouse .notify MD/NP [Medical Doctor/Nurse Practitioner] immediately . 5. Review of the medical record revealed Resident #909 was admitted to the facility on [DATE], with diagnoses including Dementia, Generalized Muscle Weakness, and Dysphagia. Review of the physician's order for Resident #909 dated 5/14/2024, revealed .Trazodone 50 mg tablet Give 0.25mg by mouth at bedtime for depression . Review of a quarterly MDS assessment dated [DATE], revealed Resident#909 scored a 4 on the BIMS assessment which indicated the resident was severely cognitively impaired. The resident required partial/ moderate assistance from staff with eating. The resident required substantial/ maximal staff assistance with personal hygiene. Further review revealed the resident received antidepressant and opioid pain medications. Review of the Controlled Drug Administration Record for Resident #909 dated 11/2/2024, revealed LPN J administered Trazodone 25 mg at 2:00 AM. Further review revealed that LPN J did not follow physician's order prescribed for medication to be given at bedtime. Review of the facility's document titled, Medication Occurrence Reporting Form, dated 11/7/2024 for Resident #908 revealed .trazodone given at 2:00 AM without order according to narc sheet .NP eval .no adverse outcome to resident .meds replaced . Review of a NP progress note for Resident #909 dated 11/8/2024, revealed .stable and she does not appear to be in any acute distress . Generalized pain and discomfort . Review of a Social Services progress note for Resident #909 dated 11/8/2024, revealed .Resident was pleasant and smiling .did not appear to be in any distress or discomfort at this time .No concerns noted by nursing staff at this time . Review of a Nurse progress note for Resident #909 dated 11/9/2024, revealed .No acute discomfort or pain observed . Review of the comprehensive care plan for Resident #909 revised 11/14/2024, revealed .receiving psychotropic medications .for antidepressant .monitor for any side effects and notify to NP/MD . 6. During a telephone interview on 4/23/2025 at 8:34 AM, the Medical Director (MD) stated LPN DD did not follow the ordered parameters for administering Resident #917's Hydrocodone-APAP when she administered the medication every 6 hours instead of every 8 hours which resulted in medication errors. The MD stated Resident #917 was assessed and had no adverse outcome for the medication errors. The MD stated he expected the nurses to follow the physician's orders when administering medications to the residents to prevent medication errors. During a telephone interview on 4/23/2025 at 8:45 AM, the MD stated that LPN J did not follow physician's orders when administering Hydrocodone to Resident #66, Ativan to Resident #908, and Trazodone to Resident #909. The MD stated Residents #66, #908, and #909 were assessed and had no adverse outcomes for the medication errors. The MD stated that he expected the nurses to follow physician's orders when administering medications to residents to prevent medication errors. During an interview on 4/23/2025 at 9:35 AM, the Administrator confirmed LPN DD signed acknowledgement she had administered the Hydrocodone-APAP to Resident #917 every 6 hours instead of every 8 hours on 3/15/2025 which resulted in 2 medication errors. The Administrator stated it was the facility's expectation the licensed nurses follow physician orders when administering medications. During an interview on 4/23/2025 at 9:45 AM, the Administrator confirmed LPN J signed to acknowledge she administered Hydrocodone 5 times to Resident #66 after the medication had been discontinued resulting in 5 medication errors, administered Ativan to Resident #908 at nonscheduled time resulting in 4 medication errors, and Trazodone to Resident #909 at nonscheduled time resulting in 1 medication error. The Administrator stated it was the facility's expectation the licensed nurses follow physician orders when administering medications.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical records review, observations, and interview, the facility failed to follow physician orders for 1 of 3 (Resident #493) sampled residents. The findings include: 1. Review of the facility policy titled, Administering Medications, dated 2001, revealed .Medications .shall be administered in a safe and timely manner, and as prescribed .Medications must be administered in accordance with the orders . Review of the undated facility policy titled, Oxygen Administration, revealed .The purpose of this procedure is to provide guidelines for safe oxygen administration .Verify that there is a physicians order .Review the physician's order .for oxygen administration . 2. Review of the medical record revealed Resident #493 was admitted to the facility on [DATE], with diagnoses including Volvulus (an obstruction due to twisting or knotting of the gastrointestinal tract), Diabetes, Dysphagia, Colostomy, Dementia, and Heart Failure. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 9, which indicated moderate cognitive impairment. Review of Care Plan dated 4/16/2025 revealed .Administer medication as prescribed, as tolerated .oxygen as ordered/ tolerated . Physician's Orders dated 4/11/2025 revealed .Oxygen 2 L/min per nasal cannula as needed . Observation in the resident's room on 4/21/2025 at 11:53 AM, on 4/22/25 at 8:01 AM, on 4/23/2025 at 8:21 AM, revealed the resident's oxygen set at 4 liters. During an interview on 4/23/25 at 4:44 PM, the Director of Nursing confirmed that physician's orders be followed regarding oxygen settings. During an interview on 4/24/2025 at 9:22 AM, RN FF confirmed that Resident #493's oxygen order was for 2 Liters and stated, .He shouldn't be on 4 liters .I will change that right now .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interviews, the facility failed to properly destroy narcotic medications for 1 resident (Resident #918) of 13 residents reviewed for narcotic medication use. The findings include: 1. Review of the facility's undated policy titled, Controlled Substances, revealed .controlled substances shall be destroyed/ wasted in the presence of 2 licensed nurses and documentation to reflect as such . 2. Review of the medical record revealed Resident #918 was admitted to the facility on [DATE], with diagnoses including Right Pubis (Pelvis) Fracture, Muscle Weakness, and Osteoarthritis. Review of the comprehensive care plan for Resident # 918 dated 2/22/2025, revealed the resident was at risk for pain with interventions to observe for pain with medication side effects every shift. Review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #918 scored a 15 on the Brief Interview for Mental Status (BIMS) assessment which indicated the resident was cognitively intact. The resident required staff set up/ clean up assistance with eating and personal hygiene. Further review revealed the resident received opioid medications for pain. Review of a physician's order for Resident #918 dated 3/13/2025, revealed an order for Hydrocodone-Acetaminophen (APAP) (narcotic pain-relieving medication) 7.5-325 milligrams (MG) administer 1 tablet by mouth every 4 hours as needed (PRN) for pain. Review of a Controlled Drug Administration Record for Resident #918, revealed the following recorded entries for the Hydrocodone-APAP 7.5-325 MG medication: .date .3/13 [2025] .time .1800 [6 PM] .amt [amount] used .0 [tablet] .amt wasted .1 [tablet] .witnessed [blank] .admin [administered] by .[Licensed Practical Nurse (LPN) DD] .wasted [handwritten by LPN DD] .amt rem [remaining] .18 [tablets] .date .3/13 [2025] .time .1830 [6:30 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .17 .3/13 [2025] .2100 [9:00 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .16 .3/13 [2025] .2130 [9:30 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .15 .3/13 [2025] .2200 [10:00 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .14 .3/13 [2025] .2230 [10:30 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .13 .3/13 [2025] .2300 [11 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .12 . 3/13 [2025] .2230 [11:30 PM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .11 .3/14 [2025] .0000 [12 AM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .10 .3/14 [2025] .0030 [12:30 AM] .amt used .0 .amt wasted .1 .witnessed [blank] .admin by .[LPN DD] .wasted [handwritten by LPN DD] .amt rem .9 . During a telephone interview on 4/22/2025 at 5:31 PM, LPN EE stated she worked night shift on 3/13/2025 through 3/14/2025 with LPN DD (assigned on the adjacent hallway). LPN EE stated LPN DD did not ask her to witness the destruction or waste of the narcotic medications for Resident #918 at any time during her shift on 3/13/2025 through 3/14/2025. During a telephone interview on 4/23/2025 at 8:34 AM, the Medical Director (MD) stated he expected the nurses to follow the facility's policy for narcotic medication destruction which included destroying or wasting the narcotic medication with a witness. During an interview on 4/23/2025 at 9:35 AM, the Administrator confirmed LPN DD did not follow the facility's policy for narcotic medication destruction when LPN DD failed to destroy or waste Resident #918's Hydrocodone-APAP medication multiple times on 3/13/2025 through 3/14/2025.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the policy review, medical record review, observation, and interview, the facility failed to ensure medications were properly stored when there was opened and undated medication on 1 of 19 (medication cart 1B) med storage areas. The findings include: 1. Review of the facility's policy titled, Medications Storage, non dated, revealed .It is the policy of the facility that medications and biologicals are stored securely and properly following manufacturer's recommendations or those of the supplier .Outdated, contaminated, or deteriorated medications containers that are cracked, soiled, or without secure closures and removed from stock, disposed of according to procedure for medication disposal and reordered from the pharmacy . 2. Review of the medical record revealed Resident #172 was admitted to the facility on [DATE], with diagnoses including Chronic Obstructive Pulmonary Disease and Depression. Review of Minimum data Set (MDS) dated [DATE], revealed a Brief interview for Mental Status (BIMS) score of 15, which indicated Resident #172 had intact cognition. Review of the physician order dated 7/24/2024, revealed .Ipratropium-Albuterol Solution [a combination of bronchodilators that are breathed in through the mouth to open up the air passages in the lungs] 0.5-2.5 (3) MG [milligram]/3ML [milliliter] 3 ml inhale orally via [by] nebulizer every 6 hours for Bronchospasm . Observation during med pass at the 1b med cart on 4/22/2025 at 3:04 PM, revealed LPN DD an opened and undated Ipratropium-Albuterol Solution (individual plastic vials of breathing treatment). LPN confirmed the Ipratropium-Albuterol Solution box and aluminum packaging was opened and needed an open date. LPN DD asked LPN Manager U what to do since the aluminum package and box had no open date. LPN Manager U stated .dispose . LPN DD put the Ipratropium-Albuterol Solution (individual plastic vials of breathing treatment) in the trash bag on the med cart. During an interview on 4/ 4/22/2025 at 3:58 PM, LPN Manager U confirmed the med cart's trash bag is not an appropriate place to dispose the Ipratropium-Albuterol Solution. During an interview, in the conference room, on 4/23/2025 at 4:24 PM Director of Nurses (DON) confirmed the Ipratropium-Albuterol Solution packaging should not be opened and undated.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide dental services for 1 of 2 (Resident #130) reviewed for dental services. The findings include: 1. Review of the facility's undated policy titled, Dental Services, revealed Routine dental services are provided to our residents through .A contract agreement with a licensed dentist that comes to the facility .Referral to the resident's personal dentist .Referral to community dentists or Referral to other health care organizations that provide dental services .Routine and emergency dental services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care .Social services representative will assist residents with appointments, transportation arrangements .Direct care staff will assist residents with denture care .All dental services provided are recorded in the residents medical record . 2. Review of the medical record revealed Resident #130 was admitted to the facility on [DATE], with diagnoses including of Hemiplegia/Hemiparesis, Cerebral Atherosclerosis, Atrial Fibrillation, and Anemia. Review of the facility's Transportation Scheduling List for February 2025 revealed .[Named Resident #130] .2:00 PM .Appointment with [Named Dentist] .Transport With .Van . Review of the facility's ancillary services February 2025 calendar revealed dental onsite clinic scheduled for 2/7/2025, and again on 2/20/2025. Review of a [named dental service] Progress Note dated 2/7/2025 revealed .Not Seen Resident was not seen because . resident did not present to clinic. Review of the facility's ancillary services March 2025 calendar revealed dental hygienist [dental assistant] onsite clinic scheduled for 3/10/2025. Review of the significant change Minimum Data Set (MDS) dated [DATE], revealed Resident #130 had a Brief Interview for Mental Status Score (BIMS) of 14, indicating the resident was cognitive intact and required set up for oral and personal hygiene. Review of the facility's ancillary services April 2025 calendar revealed dental hygienist onsite clinic scheduled for 4/4/2025. Review of the Care Plan dated 4/3/2025 revealed .at risk for oral/dental health problems r/t [related to] missing teeth .Observe for s/sx [signs and symptoms] of oral/dental problems .Pain .toothache .Abscess .Teeth missing, loose, broken, eroded, decayed .Provide mouth care as tolerated . Review of a [Named Dental Service] dated 4/15/2025 confirmed Resident #130 was on the dental hygienist list to be seen. Review of a [Named Dental Service] Progress note dated 4/15/2025 revealed .Not seen Resident was not seen, not brought to dentist. Review of the medical record revealed the facility was unable to provide documentation that Resident #130 had been seen by a licensed dentist for her increasing dental concerns since 7/23/2024. During observation and interview in Resident #130's room on 4/21/25 at 4:05 PM, Resident#130 stated, I was told I had good dental insurance when I came here and I have been having trouble with my teeth and I have not seen the dentist yet, my teeth are bad and my mouth hurt sometimes . During an interview on 4/22/25 at 2:58 PM, the Social Service Director (SSD) confirmed that there is a dental service that comes onsite to give dental care to residents and that the residents or family representative signs an agreement upon admission or at any time and they are added to the dental list. The SSD confirmed that residents may also seek offsite dental services if they chose to. The SSD confirmed Resident #130 had some teeth extracted in the past by the onsite dental service. The SSD was asked who is responsible to ensure residents get to their onsite dental appointments. The SSD confirmed that floor staff are to make sure residents get to their appointments. The SSD was asked to read a [named dental service] dental progress note and to explain what it meant when it stated, resident did not present to clinic or resident was not brought to clinic. The SSD stated, I can't recall . During an interview on 4/23/25 at 2:45 PM, the Administrator confirmed it is a collaboration of the interdisciplinary team (all staff) to ensure residents make it to dental appointments and along with ensuring that residents are rescheduled if appointments are missed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, and interview, the facility failed to maintain accurate medical records related to dental appointments for 1 of 2 (Resident #130) reviewed for dental services. The findings include: 1. Review of the facility's undated policy titled, Dental Services, revealed .Social services representative will assist residents with appointments, transportation arrangements .Direct care staff will assist residents with denture care .All dental services provided are recorded in the residents medical record . 2. Review of the medical record revealed Resident #130 was admitted to the facility on [DATE], with diagnoses including of Hemiplegia/Hemiparesis, Cerebral Atherosclerosis, Atrial Fibrillation, and Anemia. Review of the significant change Minimum Data Set (MDS) dated [DATE], revealed Resident #130 had a Brief Interview for Mental Status Score (BIMS) of 14, indicating the resident was cognitive intact and required set up for oral and personal hygiene. Review of the facility's Transportation Scheduling List for February 2025 revealed .[Named Resident #130] .2:00 PM .Appointment with [Named Dentist] .Transport With .Van . Review of the facility's ancillary services February 2025 calendar revealed dental onsite clinic scheduled for 2/7/2025 and again on 2/20/2025. Review of a [named dental service] Progress Note dated 2/7/2025 revealed .Not Seen Resident was not seen because . resident did not present to clinic. Review of the facility's ancillary services April 2025 calendar revealed dental hygienist onsite clinic scheduled for 4/4/2025. Review of the Care Plan dated 4/3/2025, revealed .at risk for oral/dental health problems r/t [related to] missing teeth .Observe for s/sx [signs and symptoms] of oral/dental problems .Pain .toothache .Abscess .Teeth missing, loose, broken, eroded, decayed .Provide mouth care as tolerated . Review of a [Named Dental Service] dated 4/15/2025, confirmed Resident #130 was on the dental hygienist list to be seen. Review of a [Named Dental Service] Progress note dated 4/15/2025, revealed .Not seen Resident was not seen, not brought to dentist. Review of the medical record revealed the facility was unable to provide documentation that Resident #130 failed to show up for dental appointments. During an interview on 4/22/25 at 2:58 PM, the Social Service Director (SSD) was asked to read a [named dental service] dental progress note and to explain what it meant when it stated, resident did not present to clinic or resident was not brought to clinic. The SSD stated, I can't recall . During an interview on 4/23/25 at 2:45 PM, the Administrator confirmed that documentation should be in the resident's medical record when residents are unable to present to the dental clinic for appointments and should be rescheduled.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the policy review, medical record review, observation, and interview, the facility failed to ensure proper infection control practices were followed when 1 of 6 staff members (Licensed Practical Nurse (LPN) DD) failed to disinfect reusable equipment before use and after use and failed to properly perform hand hygiene. When 2 of 2 staff members (Certified Nurse Assistant (CNA) EE and Registered Nurse (RN) FF) failed to wear Personal Protective equipment (PPE) in a Contact Isolation room and during direct care in an Enhanced Barrier Precautions room. The findings include: 1. Review of the undated facility's policy titled, HAND HYGIENE, revealed .This facility considers hand hygiene the primary means to prevent the spread of infections .Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations .When hands are visibly soiled .After patient care encounter and/or hand sanitizer .After contact with a resident with infectious diarrhea including but not limited to infections caused by norovirus, salmonella, shigella and C. difficile .The use of gloves does not replace hand washing/hand hygiene . Review of the facility's policy titled, Cleaning and Disinfection of Resident-Care Items and Equipment, dated 2001, revealed .Resident-care equipment, including reusable items and durable medical equipment will be cleaned and disinfected using appropriate cleaning/disinfecting agents as required .Non-critical items are those that come in contact with intact skin but not mucous membranes .Reusable items are cleaned and disinfected or sterilized between residents .stethoscopes, durable medical equipment . Review of the undated facility's policy titled, Nebulizer Treatment Protocol, revealed .This policy is to instruct the proper use of aerosolized medications to the lower airways via small volume nebulizer .Rinse medication nebulizer after each use and change routinely and as needed . Review of the undated facility's policy titled, Enhanced Barrier Precautions, revealed .Enhanced barrier precautions (EBPs) are utilized to reduce the transmission of multi-drug resistant organisms (MDROs) to residents .EBPs employ targeted gown and glove use in addition to standard precautions during high contract resident care activities .EBPs are indicated for residents with wounds and/or indwelling medical devices regardless of MDRO colonization .Wounds generally include chronic wounds .Indwelling medical devices include central lines, urinary catheters, feeding tubes, and tracheostomies. Peripheral IV catheters are not considered an indwelling medical device for purpose of EBPs . Review of the facility's policy titled, Medications Storage, non dated, revealed .It is the policy of the facility that medications and biologicals are stored securely and properly following manufacturer's recommendations or those of the supplier .Outdated, contaminated, or deteriorated medications containers that are cracked, soiled, or without secure closures and removed from stock, disposed of according to procedure for medication disposal and reordered from the pharmacy . Review of the facility's policy titled, Isolation - Categories of Transmission-Based Precautions, dated 2001, revealed Transmission-Based Precautions shall be used when caring for residents who are documented or suspected to have communicable diseases or infections that can be transmitted to others. Implement Contact Precautions for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact. 2. Review of the medical record revealed Resident #172 was admitted to the facility on [DATE], with diagnoses including Chronic Obstructive Pulmonary Disease and Depression. Review of quarterly Minimum Data Set (MDS) dated [DATE], revealed a Brief interview for Mental Status (BIMS) score of 15, which indicated Resident #172 had intact cognition. Review of the physician order dated7/24/2024, revealed .Ipratropium-Albuterol Solution [a combination of bronchodilators that are breathed in through the mouth to open up the air passages in the lungs] 0.5-2.5 (3) MG [milligram]/3ML [milliliter] 3 ml inhale orally via [by] nebulizer every 6 hours for Bronchospasm . Observation during med pass, at 1b med cart on 4/22/2025 at 3:04 PM, revealed LPN DD touched her face, failed to perform hand hygiene, gather the resident's items, and entered the resident's room. LPN DD gave the oral medication, removed the pulse oximeter (ox-a device, placed on the finger, used to measure oxygen saturation) out of her pants pocket and place it on the resident's right finger. LPN failed to disinfect the pulse ox before use. LPN DD used the stethoscope to listen to the resident's lung sounds and placed the stethoscope around her neck. LPN DD connected the nebulizer tubing to the machine, opened and poured the medication in the nebulizer, and started the machine. After the completion of the treatment, LPN DD failed to disconnect and rinse the mouthpiece and place it on a barrier to dry before placing it in a clear plastic bag. LPN DD removed the stethoscope from around her neck and removed the pulse ox from her pocket, listened to the resident's lung sounds and placed the pulse ox on the resident's finger. LPN DD failed to clean the stethoscope and the pulse ox before use. LPN DD returned to the med cart, used an alcohol pad to wipe the stethoscope and placed the pulse ox in her pocket. LPN DD failed to properly disinfect the stethoscope and pulse ox after use. 3. Review of the medical record revealed Resident #181 was admitted to the facility on [DATE], with diagnoses including Clostridium Difficile, Diarrhea, and Psychosis. Review of the admission MDS dated [DATE], revealed a BIMS score of 7, which indicated Resident #181 had severely impaired cognition. Review of the physician order dated 4/18/2025, revealed Resident #181 had an order for Contact isolation related to Clostridium Difficile (c-diff a bacterium that causes an infection, a symptom is usually diarrhea). Review of the physician order dated 4/21/2025, revealed Resident #181 had an order Vancomycin [an antibiotic, used to kill bacteria or prevent its growth] for c-diff. Observation and interview during dining on 4/22/2025 at 7:51 AM, revealed CNA EE entered Resident #181's room with no PPE on, left the door opened, placed the meal tray on the resident's over the bed table, rearranged and placed the resident's bed sheet on the resident, used the bed remote to raise the head of bed, pushed the over the bed table closer to the resident. CNA EE removed the lid from the meal tray, opened the resident's juice and yogurt. CNA EE failed to perform hand hygiene after touching potentially contaminated objects. CNA EE confirmed the resident had a contact precautions signage on the door and a gown and gloves should have been worn before the room was entered. CNA EE confirmed staff should remove and dispose of PPE inside the contact isolation room and perform hand hygiene before leaving. CNA EE failed to wear PPE in a contact isolation room and failed to perform hand hygiene after touching potentially contaminated items. 4. Review of the medical record revealed Resident #393 was admitted to the facility on [DATE], with diagnoses including Infection to Right Knee and Diabetes. Review of the admission MDS dated [DATE], revealed a BIMS score of 15, which indicated Resident #393 had intact cognition. Resident #393 had a PICC line (Peripherally Inserted Central Catheter, used as a route of medication through the veins). Review of the physician order dated 4/15/2025, revealed . Enhanced Barrier Precautions every day and night shift for PICC. Review of the physician order dated 4/17/2025, revealed .Change PICC [peripherally inserted central catheter] dressing once weekly .every Mon [Monday] AND as needed . Review of the physician order dated 4/17/2025, revealed Resident #393 had an order for Ceftriaxone [an antibiotic] to be given intravenously (iv) one time a day for right knee prosthetic joint infection. Review of the physician order dated 4/18/2025, revealed ' .Venofer Intravenous Solution 20 MG[milligram]/ML [milliliter] (Iron Sucrose) Use 100 mg intravenously one time a day for supplement for 5 Days . A random observation in the resident's room on 4/23/2025 at 8:38 AM, revealed. RN FF connected Resident #393's iv tubing to the PICC line with no gown on. RN FF failed to wear proper PPE during direct care at the resident's PICC line. During an interview on 4/23/2025 at 8:47 AM, RN FF was asked should a gown and gloves be worn during care at a PICC line. RN FF stated, No. During an interview, in the conference room, on 4/23/2025 at 4:04 PM and 4:16 PM, the Director of Nurses (DON) confirmed staff should wear a gown and gloves when entering a resident's room who is on contact isolation. The DON confirmed residents with wounds, foley catheters, a picc line or midline should be on enhanced barrier precautions and staff should wear a gown and gloves when providing direct care or in close contact. During an interview, in the conference room, on 4/23/2025 at 4:24 PM Director of Nurses (DON) confirmed the stethoscope and pulse ox should be cleaned before and after use with sanitizing wipes. The DON confirmed when removed from a staff 's pocket, the pulse ox should be cleaned before use.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observations, and interviews, the facility failed to ensure a safe, clean, comfortable and homelike environment in 9 of 106 rooms (#301, #322, #324, #325, #326, #327, #328, #329, and #330) observed. The findings included: Review of the facility's undated policy titled Quality of Life-Homelike Environment, revealed, .Residents are provided with a safe, clean, comfortable, and homelike environment . Observations in rooms #301 and #322: Observation in room [ROOM NUMBER]'s bathroom on 4/17/2023 at 11:39 AM revealed a brown dry substance on the wall near the assistance bar. Observation in room [ROOM NUMBER] on 4/17/2023 at 3:15 PM revealed a clear substance on the back of the door. Observation and interview in room [ROOM NUMBER] on 4/18/2023 at 10:36 AM and 10:42 AM revealed a clear substance on the back of the door. The Environmental Service Supervisor (EVS) confirmed there was a clear substance on the back of the door. Observation and interview in room [ROOM NUMBER]'s bathroom on 4/18/2023 at 10:38 AM revealed the brown dry substance on the wall near the assistance bar. The EVS confirmed there was a brown dry substance on the wall near the assistance bar. During an interview on 4/18/2023 at 10:47 AM, the EVS stated the rooms were to be cleaned on a daily basis and staff were supposed to check on the rooms and bathrooms throughout the day. The staff had a list of high touch areas to clean daily. The facility had a schedule for deep cleaning of the rooms, and they were to be done weekly. Observations in rooms #324-#330: Observations in room [ROOM NUMBER] on 4/17/2023 at 11:30 AM, on 4/18/2023 at 2:30 PM, and on 4/19/2023 at 9:46 AM, revealed laminate on closet doors broken with sharp edges exposed. Laminate missing with rough material exposed. Continued observation revealed the bathroom (shared with room [ROOM NUMBER]) had a strong pungent urine odor with dried orange/brown substance around the base of the toilet and dried brown/black debris around bases of the walls. Flooring in the bathroom of room [ROOM NUMBER] had scattered debris and was sticky to touch. Observations in room [ROOM NUMBER] on 4/17/2023 at 11:35 AM, on 4/18/2023 at 2:34 PM, and 4/19/2023 at 9:50 AM, revealed four large reclining wheelchairs stored in front of the closets. Residents could not readily access the closets. Food items were stored on the floor beside C Bed and incontinent supplies were stored on the floor in the bathroom. The floor in the bathroom had debris scattered in front and behind the toilet. There was dried black debris around the base of the bathroom walls. Laminate on closet doors broken with sharp edges exposed. Laminate missing with rough material exposed. Interview on 4/17/2023 at 11:40 AM revealed, Certified Nursing Assistant (CNA) #10 stated the chairs blocked the residents' access to the closets. CNA #10 confirmed incontinent supplies and food should not be stored on the floor. Observations in room [ROOM NUMBER] on 4/17/2023 at 11:44 AM, on 4/18/2023 at 2:40 PM and on 4/19/2023 at 9:55 AM, revealed paint peeling on the bathroom door, pungent urine odor in the bathroom and dried brown/black debris around bases of the walls. Flooring in the bathroom and room [ROOM NUMBER] had scattered debris and was sticky to touch. Observations in room [ROOM NUMBER] on 4/17/2023 at 11:50 AM, on 4/18/2023 at 2:22 PM and on 4/19/2023 at 10:00 AM, revealed C bed's left side rail rusted and peeling paint. The floor had debris scattered and was sticky. Observations in room [ROOM NUMBER] on 4/17/2023 at 12: 00 PM, on 4/18/2023 at 2:58 PM and on 4/19/2023 at 10:06 AM, revealed the bed was without linen and not made. Bathroom floor had paper debris scattered on floor around the toilet. The call light device in the bathroom and beside the entrance door of the room was broken with sharp edges exposed. Observations in room [ROOM NUMBER] on 4/17/2023 at 12: 05 PM, on 4/18/2023 at 3:04 PM and on 4/19/2023 at 10:10 AM, revealed the bathroom floor had scattered debris, and the base of the bathroom walls had dried black/brown debris. Laminate on baseboards was missing on both sides of the wall beneath the sink with wood splintered and exposed. Observations in room [ROOM NUMBER] on 4/17/2023 at 12:12 PM, on 4/18/2023 at 3:10 PM and on 4/19/2023 at 10:15 AM, revealed paint peeling on bathroom door, paper peeling on bathroom wall, tile missing around toilet base, and scattered brown/black debris on floor and wall bases of bathroom. The floor throughout the room was sticky to touch. Lamination was missing and broken on the closet doors with rough and sharp edges. Observation in room [ROOM NUMBER]-#330 and interview on 4/19/2023 at 10:28 AM revealed the Maintenance Director observed and confirmed peeling paint, exposed splintered wood, broken laminate on closets and vanity bases and 2 broken call light boxes in room [ROOM NUMBER]. During an interview on 4/19/2023 at 10:42 AM, Housekeeper #2 stated she had completed cleaning in rooms #324-#330. Observations in rooms #324-#330 and interview on 4/19/2023 at 10:45 AM, the EVS confirmed the rooms and bathrooms were not properly cleaned. He stated his expectations included clean floors and walls in all resident rooms.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interviews, the facility failed to conduct a thorough investigation in response to allegations of misappropriation for 1 of 21 (Resident #118) sampled residents reviewed for abuse. The findings included: Review of the undated policy titled, Abuse, Neglect, and Exploitation of Residents, revealed, .It is the policy of the facility that acts of physical, verbal, mental, and financial abuse including neglect and exploitation directed against residents are absolutely prohibited. Each resident has the right to be free from verbal, sexual, physical, and mental abuse, corporal punishment, involuntary seclusion, mistreatment, neglect, exploitation and misappropriation of property .once an allegation of abuse has been made, the supervisor who initially received the report must inform the Administrator/Director of Nursing/designee immediately or as soon as practically possible an initiate gathering requested information. An investigation MUST be directed by the Administrator/designee immediately and no later than twenty-four (24) hours of their knowledge of the alleged incident .the Administrator shall report such findings to the local police department, the ombudsman and the state licensing certification agency within 24 hours of the results of the completion of the investigation, as indicated, and to the state survey and certification agency within five (5) days of the completion of the investigation . Review of the policy titled Abuse Reporting revealed, .the facility will not condone resident abuse of anyone, including staff members, other residents, consultants, volunteers, and staff of other agencies serving the resident, resident representative, family members, legal guardians, sponsors, friends, or other individuals. The facility adheres to the reporting stipulations put forth in the Elder Justice Act .the regulation requires that alleged violations of misappropriation of resident property be reported immediately. CMS [Centers for Medicare and Medicaid Services] has defined 'immediately' as soon as possible but not to exceed 24 hours after forming suspicion .if there is reasonable suspicion that a crime has been committed, the facility must report to the appropriate government agencies as required by regulation/law . Review of medical record revealed Resident #118 was admitted to this facility on 6/15/2022 with a readmission on [DATE] with diagnoses which included Chronic Kidney Disease, Stage 3, Type 2 Diabetes Mellitus with Diabetic Neuropathy, and Major Depressive Disorder, Recurrent Moderate. Review of the Quarterly MDS (Minimum Data Set) assessment for Resident #118 dated 1/18/2023 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated no cognitive impairment. Review of the staff statement dated 2/13/2023 at 11:30 AM, the Social Worker stated (Resident #118) had a missing debit card. Review of the written statement dated 2/13/2023, revealed Licensed Practical Nurse (LPN) #17 stated, .On February 13th, 2023 [Named Resident] Resident #118 gave LPN #1 [Unit Manager] permission to search his room for weekly room search. A little bit after his room search was completed, he stated that his debit card was missing. When room search was conducted there was no debit card seen in the resident's room [Resident #118] . Review of a text message from Resident #118 dated 2/13/2023 10:38 PM to LPN #17 stated, .Hey this is [Named Resident #118]. I was trying to get a hold of you y'all have lost my debit card it was in my dresser drawer and since y'all have searched it I cannot find it do you know where it may be . Review of the written statement revealed, .This nurse along with LPN #17 performed resident's [Resident #118] weekly room search on 2/13/2023 with his consent. No abnormal findings were noted. Resident [Resident #118] stated that his debit card was missing . During an interview on 4/18/23 at 1:47 PM, Resident #118 stated he had a debit card and money missing, and his funds were not replaced. The missing items were reported to LPN #1. Continued interview revealed 2 days prior to the card being discovered missing, Resident #118 had given a CNA permission to use his card to get a drink from the vending machine. Resident #118 kept his card and cash in a zip lock bag and placed it in the drawer of his bed side table. During an interview on 4/19/2023 at 5:32 PM, the Administrator confirmed there was no thorough investigation regarding Resident #118's missing debit card due to the fact, He did not say it was stolen, he said that it was missing. She also confirmed that it was not reported to law enforcement and was not reported to the State Agency's Office.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to conduct care plan conferences for 4 of 56 (Resident #39, #69, #81 and #103) sampled residents reviewed. The findings included: Review of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses which inlcuded Chronic Obstructive Pulmonary Disease and Type 2 Diabetes. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Review of the face sheet revealed Resident #39 was his own responsible party. During an interview on 4/17/2023 at 3:14 PM, Resident #39 stated he had not been included in the care plan conferences. During an interview on 4/19/2023 at 2:45 PM, the Social Worker (SW) confirmed Resident #39 did not have a care plan conference. Review of the medical records revealed Resident #69 was re-admitted to the facility on [DATE] with diagnoses which included Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Non-Dominant Side and Type 2 Diabetes Mellitus with Diabetic Neuropathy. Review of the Quarterly MDS assessment dated on 2/24/2023 revealed a BIMS score of 5, indicating severe cognitive impairment. During an interview on 4/18/2023 at 12:01 PM, Resident #69 stated she had not been invited to care plan meetings and would like to be involved. Review of medical records revealed the last documented care plan meeting was on 6/30/2021. Review of the Progress Notes revealed no recent invitation to care conference meetings. During an interview on 4/20/2023 at 2:30 PM, the SW confirmed, there was no documentation to verify whether a recent care plan meeting was done. Review of the medical record revealed Resident #81 was admitted to the facility on [DATE] with diagnoses which included Paraplegia and Type 2 Diabetes. During an interview on 4/17/2023 at 2:29 PM, Resident #81 stated he could not remember the last time he had a care plan conference. During an interview on 4/19/2023 at 2:54 PM, the SW confirmed Resident #81 did not have documentation of a care plan conference. Review of the medical record revealed Resident #103 was admitted to the facility on [DATE] with a diagnosis which included Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Right Dominant Side. Review of the 5 day MDS assessment dated [DATE] revealed Resident #103 had a BIMS score of 15, indicating no cognitive impairment. Review of the care conference note dated 1/2/2023 revealed .Social worker attempted to contact resident's [named family member] to schedule a care plan meeting. Unable to make contact. Left message requesting returned call . During an interview on 4/17/2023 at 4:03 PM, Resident #103 stated he had not participated in a care plan conference. During an interview on 4/19/2023 at 10:30 AM, the SW confirmed the facility would have held a care conference meeting with residents with a BIMS of 10 or higher.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observations, and interviews, the facility failed to ensure a wound dressing was maintained according to professional standards of practice for 1 of 9 sampled residents (Resident #185) reviewed. The findings included: Review of the medical record revealed Resident #185 was admitted to the facility on [DATE] with diagnoses which included Paroxysmal Atrial Fibrillation, Acute Pulmonary Edema, and Acute Systolic (Congestive) Heart Failure. Review of the Medication Administration Record (MAR) dated 4/1/2023-4/30/2023 revealed an as needed order for wound care to Resident #185's right forearm for lesion pending wound care evaluation dated 4/5/2023. Wound care was documented on MAR for 4/5/2023. No other wound care dressing change noted on MAR. Observation in Resident #185's room on 4/17/2023 at 12:00 PM, revealed Resident #185 had a gauze dressing on her right forearm. The dressing was frayed, dirty, and undated. Resident #185 stated she had a sore caused by an IV (intravenous) insertion and the nurse had put on a dressing. Resident #185 stated, I really do not recall when the last time the nurse changed my dressing. I don't think it has been changed since the nurse put it on when I was over on the other hall. Observation and interview on 4/17/2023 at 4:37 PM revealed Wound Care Nurse #1 reviewed the Treatment Administration Record (TAR) for Resident #185 and stated she did not see an order for wound care. The wound care nurse observed the dressing on Resident #185's right forearm and confirmed the dressing was frayed and dirty. Wound Care Nurse #1 refused to confirm the dressing did not have a date, and stated she would check the records to determine when the dressing was applied. During an interview on 4/19/2023 at 9:32 AM the Director of Nursing (DON) stated when a wound dressing is applied she expected the dressing to be dated and initialed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to ensure a Peripheral IV (intravenous) catheter was administered and maintained according to professional standards of practice for 1 of 3 sampled residents (Resident #185) reviewed. The findings include: Review of the facility's undated policy titled, Peripheral IV Catheter Insertion, revealed, .The following information should be recorded in the residents medical record: .date and time of the procedure .type of solution or medication infusing .amount of medication to be infused .rate of infusion .signature and title of the person recording data . Review of the facility's undated policy titled, Charting, Documentation and Notification, revealed, .Services provided to the resident .shall be documented in the resident's record .Documentation of procedures and treatments should include care-specific details such as but not limited to a. The date and time the procedure/treatment was provided, b. The name and title of the individual(s) who provided the care . Review of the medical record revealed Resident #185 was admitted to the facility on [DATE] with diagnoses which included Paroxysmal Atrial Fibrillation, Acute Pulmonary Edema and Acute Systolic (Congestive) Heart Failure. Review of the Medication Administration Record (MAR) dated 4/1/2023-4/30/2023 revealed an order for Sodium Chloride Solution 0.45% given intravenously with a start date of 4/17/2023. No administration was documented on 4/17/2023 and documentation on 4/18/2023 at 1:39 AM. There was not an order on the MAR to monitor/maintain the IV site. Review of the nursing progress notes and Skilled Nursing notes for Resident #185 revealed there was no documentation related to the insertion of a Peripheral IV Catheter on 4/17/2023 and 4/18/2023. Observation and interview on 4/18/2023 at 1:48 PM revealed Resident #185 had a Peripheral IV in her right forearm. The Assistant Director of Nursing (ADON) observed the IV dressing and confirmed the dressing was not dated. The ADON confirmed according to professional standards of care, all IV dressings would be dated and initialed by the person that applied the dressing. Observation and interview on 4/18/2023 at 1:58 PM revealed Licensed Practical Nurse (LPN) #18 reviewed the electronic health record (EHR) and confirmed there was no documentation of the peripheral IV insertion. LPN #18 stated, I called the Nurse Practitioner (NP) this morning and got orders to discontinue the order for iv fluids at about 10:41 AM. I stopped the IV fluids at about 12:00 PM and left the IV in place. I did not document related to discontinuing the fluids or the IV site. During an interview on 4/18/2023 at 2:14 PM, Registered Nurse (RN)/Unit Manager #6 reviewed the medical record for Resident #185 and confirmed there was no documentation related to the insertion of a Peripheral IV on 4/17/2023 and 4/18/2023. She stated, I would expect the nurse to document in the chart related to the insertion of an IV. I expect the nurse to sign and date the IV dressing when applying the dressing.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to evaluate and have behavior monitoring for 1 of 5 (Resident #136) sampled residents for unnecessary medications. The findings include: Review of the medical record revealed Resident #136 was admitted to the facility on [DATE] with diagnoses which included Bipolar Disorder, Post Traumatic Stress Disorder (PTSD), and Generalized Anxiety. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #136 had a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Resident #136 felt down, depressed, and tired with no energy two to six days during the 14 day look back period. Review of the care plan dated 4/5/2023 revealed .[named Resident #136] is taking an Antipsychotic medication r/t [related to] Bipolar Disorder, PTSD . Review of the Medication Administration Record (MAR) dated 2/8/2023 revealed .Haloperidol [antipsychotic] Oral Tablet 5 mg [milligram] Give 1 tablet by mouth every 12 hours as needed for agitation related to Post-Traumatic Stress disorder . The medication was discontinued on 2/14/2023. Continued review revealed no behavior monitoring for agitation behavior related to the Haloperidol medication. Review of the Nurse Practitioner (NP) noted dated 2/13/2023 revealed .Bipolar Disorder/Generalized Anxiety and post-traumatic stress disorder. Discussions with patient who is requesting increased frequency of Haldol treatment. We will increase to a dose of 5 mg q.8 [every eight hours] PRN [as needed]. Psych NP [Psychiatric Nurse Practitioner] to evaluate and treat as indicated . Review of the Physician Order dated 2/14/2023 revealed .Haloperidol Oral Tablet 5 mg Give 1 tablet by mouth every 8 hours as needed for agitation related to Bipolar Disorder hold for drowsiness. The medication was discontinued 4/24/2023. Review of the medical record revealed no Psychiatric Evaluation for 2/28/2023. Review of the NP notes dated 3/18/2023 revealed .Facility requested clinical evaluation of patient for anxiety and the need for Xanax [Antianxiety] refills. Visit was requested via telehealth. Patient in agreement for telehealth assessment and is accompanied by facility nursing staff. The patient is in no apparent distress. She is sitting up in wheelchair. generalized anxiety. The patient to continue Alprazolam [Anti-anxiety] 1 mg three times a day .Continue Seroquel [antipsychotic] 400 mg at bedtime and Haldol 5 mg every 8 hours as needed . Continued review revealed no evaluation for the usage of the Haldol 5 mg every 8 hours as needed. Review of the MAR dated 3/2023 revealed no behavior monitoring for agitation behavior related to the Haloperidol medication. Review of the MAR dated 4/2023 revealed no behavior monitoring for agitation behavior related to the Haloperidol medication. During an interview on 4/24/2023 at 12:40 PM, Registered Nurse #6 stated Resident #136 was followed by the Psychologist and Nurse Practitioners. During an interview on 4/24/2023 at 8:00 PM, the NP [Nurse Practitioner] #1 stated Resident #136 was closely monitored weekly and the reason she was not on a scheduled dosage because of the resident's past history of sedation and illicit drug usage.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews the facility failed to properly store oral hygiene equipment in a sanitary manner for 5 of 106 resident rooms (room [ROOM NUMBER], #326, #327, #328, and #329) observed. The findings included: Observation in room [ROOM NUMBER] and interview on 4/17/2023 at 11:40 AM revealed, Certified Nursing Assistant (CNA) #10 confirmed an unlabeled toothbrush and denture cup was sitting on the vanity and could not be stored on the vanity shared by multiple residents. Observations in room [ROOM NUMBER] on 4/17/2023 at 11:44 AM, on 4/18/2023 at 2:40 PM and on 4/19/2023 at 9:55 AM, revealed an unlabeled toothbrush stored in a cup on the sink vanity in the room shared by multiple residents. Observations in room [ROOM NUMBER] on 4/17/2023 at 11:50 AM, on 4/18/2023 at 2:22 PM revealed an unlabeled toothbrush stored in a used flower pot and an unlabeled denture cup stored on the sink vanity in the room shared by multiple residents. Observation in room [ROOM NUMBER] and interview on 4/18/2023 at 2:25 PM revealed Registered Nurse (RN)/Unit Manager #6 observed and confirmed personal oral hygiene items could not be stored on a vanity shared by multiple residents. She stated she would dispose of the toothbrush and denture cup and replace the items for the resident. Observations in room [ROOM NUMBER] on 4/17/2023 at 12: 00 PM, on 4/18/2023 at 2:58 PM and on 4/19/2023 at 10:06 AM revealed an unlabeled toothbrush and denture cup stored on the sink vanity in the room shared by multiple residents. Observations in room [ROOM NUMBER] on 4/17/2023 at 12: 05 PM, on 4/18/2023 at 3:04 PM and on 4/19/2023 at 10:10 AM revealed an unlabeled denture cup stored on the sink vanity in the room shared by multiple residents.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the facility's policy review, medical record review, and interviews the facility failed to promote a resident's right to receive services with reasonable accommodation of preferences for 1 of 19 sampled residents (Resident #5) reviewed. The findings include: Review of the facility's policy titled, Resident Rights, revised 12/2016, revealed, .Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: a. a dignified existence. b. be treated with kindness and respect. c. be free from abuse, neglect .e. self- determination . Review of the facility's policy titled, Resident Self Determination and Participation, revised 8/2022, revealed, .Our facility respects and promotes the right of each resident to exercise his or her autonomy regarding what the resident considers to be important facets of his or her life .In order to facilitate resident choices, the administration and staff: b. gather information about the residents' preferences on initial assessment and periodically thereafter, and document these preferences in the medical record. c. include information gathered about the resident's preferences in the care planning process . Review of the FRI #20221091194 dated 10/9/2022, revealed Resident #5's family member reported Certified Nursing Assistant (CNA) #1 transferred the resident without using a lift after the resident requested the use of a mechanical device for transfer on 10/8/2022. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses which included Covid-19, Muscle Weakness, and Unspecified Subluxation of the Right Shoulder Joint, and Unspecified Subluxation of the Left Shoulder. Review of the Quarterly Minimum Data (MDS) assessment dated [DATE] revealed Resident #5 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated no cognitive impairment. Review of Resident #5's current care plan revealed focuses which included risk for potential abuse/neglect related to dependence on others for Activities of Daily Living (ADL) care-Transfers: totally dependent x2 staff (Mechanical Lift), and risk for increased bruising/bleeding related to anticoagulant use. Review of therapy notes for Resident #5 revealed, .Certification Period 10/20/2022-11/15/2022 .Occupational Therapy .Reason for Referral: Patient referred to skilled OT [Occupational Therapy] services to assess patient's safety and complete education with functional transfers in order to avoid injury Patient was recently injured during functional transfer due to unsafe technique without use of full body lift .Impressions .Patient experiences impaired ROM [range of motion] of the B [both] shoulders as baseline due to bilateral shoulder subluxation .need of full body lift for safety with transfers . During an interview on 11/15/2022 at 8:34 AM, Resident #5 stated, I told the tech to leave me alone because she could not find a sling for the lift. I really do not think she looked very hard for the sling. She was just hell bound to make me transfer without a lift. She [CNA] #1 called it a free lift, said she does it all the time. She said she had 20 something years of experience. I told her I didn't care; she was not going to transfer me without the lift. Then she just pulled my legs across the bed and pulled me up, all the time I was yelling for her to stop. She plopped me in the chair and then pulled me back into the chair. Resident #5 confirmed she had demanded the CNA to stop, and she yelled out to let her know she was hurting her. She confirmed the nurse came into her room to check on her because she was yelling, and she told her what had happened. She did not remember who the nurse was that she told about the incident. She stated there was more than 1 nurse taking care of her that day. Resident #5 confirmed she had not been transferred by any other CNA without the use of a mechanical lift device. She confirmed she always made sure to tell any/all of the staff taking care of her she could not transfer without using the lift because of pain in her shoulders and legs. During an interview on 11/15/2022 at 8:47 AM, Licensed Practical Nurse (LPN) #2 confirmed if a resident tells a staff member to stop and do not lift them without a mechanical lift, the staff member should stop and listen to the resident. She confirmed a resident's preference should be honored if at all possible. During an interview on 11/15/2022 at 9:00 AM, CNA #4 confirmed staff should honor a resident's preference for transfer as long as it was not unsafe for the resident. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE]. Review of the Quarterly MDS assessment for Resident #6 dated 10/12/2022 revealed a BIMS score of 14, which indicated no cognitive impairment. During an interview on 11/15/2022 at 9:40 AM, Resident #6 stated, The CNA [CNA #1] came into the room that day [10/8/2022] to get [Named Resident] #5 up and put her in the chair. She went to look for a sling and said she could not find one. She told [Named Resident] #5 her she could transfer her without using a lift and [Named Resident] #5 told her no she would not get her up without a lift. Then the CNA just snatched her legs across the bed and [Named Resident] #5 yelled oh that hurts, leave me alone. That CNA just would not stop, she was determined to put [Named Resident] #5 in the chair by herself, without a lift. She stated, [Named Resident] #5 told anyone that came into the room about the CNA hurting her arm and leg. She could not recall who the nurse on duty was that came into the room. During an interview on 11/15/2022 at 1:03 PM, the Nurse Practitioner (NP) stated there had been X-rays ordered by the on-call provider on 10/9/2022 related to Resident #5's complaints of pain and bruising following the incident involving an unsafe transfer on 10/8/2022. She confirmed she saw Resident #5 on 10/10/2022 and discussed the symptoms of pain and bruising. She confirmed there was a large diffuse bruise on the upper left arm, and a small bruise on the top of the right knee. She stated, nursing reported a discoloration on the right foot/ankle, but I do not recall looking at her foot. She stated, [Named Resident] #5 has extensive medical knowledge and is very aware of her needs. She is able to discuss her medical history and preferences of care with staff and make her needs known. She prefers the use of a lift because she has so much pain in her shoulders related to arthritis. During an interview on 11/15/2022 at 2:01 PM, CNA #7 stated, [Named Resident] #5 transfers by [Named mechanical lift device]. She will let you know if you are going to transfer her, you must use the lift. She has not ever agreed to transfer without the use of the lift. During an interview on 11/15/2022 at 2:15 PM, LPN #4 confirmed on 10/9/2022 Resident #5's family member voiced concerns related to a CNA hurting her during a transfer against her will on 10/8/2022. She stated she expected staff to honor a resident's choice to not be transferred without using a lift. She confirmed a resident has the right to preferences related to care. During an interview on 11/15/2022 at 3:00 PM, Occupational Therapist #1 confirmed she had completed an evaluation for Resident #5 after the incident on 10/8/2022. She confirmed she had determined Resident #5 required the use of a full body lift due to pain and safety during transfer. During a telephone interview on 11/15/2022 at 3:26 PM, Resident #5's responsible party stated, The reason [Named Resident] #5 had been admitted to the facility was because she could no longer transfer her without using a lift due to severe pain. Everyone that takes care of her knows she has to be transferred using a lift. I have discussed the issue of pain during transfer with therapy and the nursing staff. [Named Resident] #5's preference for the lift is well known by staff, I have made sure of that since she first came into the nursing home. [Named Resident] #5 tried therapy and would refuse due to pain. Therapy used a lift to transfer her and said she would continue to be a lift transfer for safety due to pain. During an interview on 11/15/2022 at 3:41 PM, the Administrator confirmed a resident had the right to refuse any care the facility provided and if possible a resident's preferences for care would be honored. She confirmed Resident #5's preference for transfer was with a lift only. She stated she expected the resident's preference to be on her care plan. She confirmed the transfer of Resident #5 on 10/8/2022 without the use of a lift, violated the resident's right for self-determination of care. She confirmed she had investigated the incident and had not been able to prove willful intent of physical abuse. She confirmed CNA #1 she did not respect Resident #5's request to not be transferred without a lift. During an interview on 11/15/2022 at 4:02 PM, the Director of Therapy confirmed Resident #5 was evaluated and treated following her admission in 4/2022. She stated, PT [Physical Therapy] discharged [Named Resident] #5 to Long Term Care with use of a full body lift for transfers. When we got the orders to evaluate for her decline in functioning after having Covid-19, she was discharged as an extensive assist with one person. When surveyor asked if Resident #5 became more able to transfer safely following Covid-19, the Director of Therapy stated, [Named Resident] #5 refused to transfer without using a lift due to pain, but she can transfer with assistance. Therapy evaluates on the ability of the resident, not necessarily the preferences of the resident. The resident has a right to refuse the extensive assistance without a lift. During an interview on 11/21/2022 at 2:08 PM, CNA #9 stated she had been assigned to Resident #5 multiple times. She stated, [Named Resident] #5 refused to be transferred without using a [Named mechanical lift device] because it was too painful to move her around manually. During an interview on 11/21/2022 at 4:59 PM, the DON confirmed she expected a resident's preferences for care would be honored by staff and indicated on the care plan. She confirmed Resident #5 did not have a care plan for the preference related to transfers with a lift. She confirmed CNA #1 did not honor Resident #5's preferences for care when she transferred her without using a mechanical lift.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, Facility Reported Investigation (FRI) review, facility video footage review, observations, and interviews, the facility failed to prevent abuse from occurring for 1 of 19 residents (Resident #16) reviewed. The findings include: Review of the facility's undated policy titled, Abuse, Neglect and Exploitation of Residents, revealed, .It is the policy of the facility that acts of physical, verbal, mental and financial abuse including neglect and exploitation directed against residents are absolutely prohibited. Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment, involuntary seclusion, mistreatment, neglect, exploitation and misappropriation of property. Residents will not be subjected to abuse by anyone .Administrator/designee is responsible for operationalizing all policies and procedures that prohibit abuse, neglect and exploitation. They are also required to report instances of suspected or actual abuse, neglect or exploitation occurring within the facility .It is the responsibility of all staff to identify inappropriate behaviors towards residents, which may include but is not limited to .rough handling of residents .Abuse is the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish .Physical abuse is the inappropriate physical contact with a resident which harms or is likely to harm the resident. This includes, but is not limited to hitting, slapping, pinching .It also includes control of resident's behavior through corporal punishment .For any allegation of physical assault with evidence of injury or witnessed physical assault the police will be contacted immediately . Review of the medical record revealed Resident #15 was admitted to the facility on [DATE] with diagnoses which included Paraplegia, Pressure Ulcer of Other Site, Stage 4, and Cocaine Abuse. Review of the Quarterly Minimum Data Set (MDS) assessment for Resident #15 dated 9/15/2022 revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated no cognitive impairment. Review of the undated Care Plan for Resident #15 revealed assessments/problems for, .Behavioral problem related to using inappropriate language towards staff .[Named Resident] exhibits physical aggressive/abusive behavior towards others . Appropriate goals and interventions were implemented. Review of the progress notes for Resident #15 revealed, .10/18/2022 IDT [Interdisciplinary Team] met to discuss incident that occurred at 1438 [2:38 PM] on 10/18/2022. Resident with a BIMS (15) Stressful Life Experience (10) Hx [history] of Paraplegia, Seizures, Neurogenic Bladder, Pressure Ulcers, Depression. Techs heard resident voices at nurses station. On review of the video footage, at 1438 [2:38 PM] another resident threw juice in the face of this resident that was rolling by in his wheelchair. This resident wheeled closer and grabbed the other resident by both arms and hit him in the face with a closed fist 2 times and 1 slap all making contact with his face. He then wheels back towards this resident, grabs his arm and continues to have aggressive looking behavior and grabs his right arm again. At one point, staff appear on camera and separate the two residents. Resident then picks up wet floor sign and throws it at the other residents face and chest. When this writer arrived on the unit, this resident [Resident #15] was sitting inside the nurses station. Resident remained 1:1 with a staff member. [Named City] Police Department were called to the facility. They issued a ticket for assault. The police department informed the facility that they would have to provide transportation to have this resident booked and fingerprinted once the warrant was ready .Resident returned from hospital at 2200 [10:00 PM] . Review of the Psych-Services Progress Notes for Resident #15 dated 10/19/2022 revealed, .He demonstrates no empathy or a lack of remorse . Review of the Incident Report for Resident #15 dated 10/18/2022 revealed, .While doing rounds two techs heard elevated voice in the hallway in front of the nurses station. Resident with BIMS (15) He threw juice in my face so I hit him. Watch the cameras. You will see .Residents immediately separated. This resident placed 1:1 with staff member . Review of the [Named City] Police Department report # 459744, dated 10/18/2022 revealed Resident #15 was issued a citation for simple assault and was scheduled to appear in court on 11/21/2022 at 9:00 AM. Review of the medical record revealed Resident #16 was admitted to the facility on [DATE] with diagnoses which included Type 2 Diabetes, Pulmonary Fibrosis, and Unspecified Psychosis. Review of the Quarterly MDS assessment for Resident #16 dated 11/3/2022 revealed a BIMS score of 7, which indicated severe cognitive impairment. Review of the UIRS [Unusual Incident Reporting System] FRI report #20221018161125 dated 10/24/2022 revealed the Administrator reported a resident-to-resident altercation that occurred on 10/18/2022 between Resident #15 and Resident #16. The report stated the staff heard a splash and heard Resident #15 state, 'Why you throw that Gatorade on me?' The report states Resident #15 and #16 were involved in a physical altercation before being separated by staff. Each resident was assessed by the nurse and first aid rendered. The police were notified, and Resident #15 was issued a citation for simple assault. Review of the video footage on 10/18/2022 regarding the altercation between Residents #15 and Resident #16, revealed Resident #16 was sitting in the hallway in a reclined gerichair against the wall when Resident #15 rolled beside him in his wheelchair. Resident #16 threw a glass of liquid on Resident #15, at which time Resident #15 started punching Resident #16 with his fists. There were no staff present in the hallway that could be seen on camera. Within seconds, a staff member came into the camera viewing field and separated the residents. During an interview on 11/16/2022 at 9:58 AM, the Administrator confirmed Resident #15 willfully attacked Resident #16, meaning to cause harm. She stated, The police department didn't really want to do anything about it, but I pushed the issue to make sure something was done to [Named Resident #15] because I was angry at him hitting [Named Resident #16.]

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to report an incident of abuse to the State Agency for 1 of 19 residents (Resident #16) reviewed. Review of the facility's undated policy titled, Abuse, Neglect and Exploitation of Residents, revealed, .It is the policy of the facility that acts of physical, verbal, mental and financial abuse including neglect and exploitation directed against residents are absolutely prohibited. Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment, involuntary seclusion, mistreatment, neglect, exploitation and misappropriation of property. Residents will not be subjected to abuse by anyone .Administrator/designee is responsible for operationalizing all policies and procedures that prohibit abuse, neglect and exploitation. They are also required to report instances of suspected or actual abuse, neglect or exploitation occurring within the facility .It is the responsibility of all staff to identify inappropriate behaviors towards residents, which may include but is not limited to .rough handling of residents .Abuse is the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish .Physical abuse is the inappropriate physical contact with a resident which harms or is likely to harm the resident. This includes, but is not limited to hitting, slapping, pinching .It also includes control of resident's behavior through corporal punishment .For any allegation of physical assault with evidence of injury or witnessed physical assault the police will be contacted immediately . Review of the facility's undated policy titled, Abuse Reporting, revealed, .The facility will not condone resident abuse by anyone, including staff members, other residents, consultants, volunteers, and staff of other agencies serving the resident, resident representative, family members, legal guardians, sponsors, friends or other individuals .All personnel .are required to immediately report any incident or suspected incident or resident abuse .'Reasonable cause' is defined as when, upon review of the circumstances there is sufficient evidence for a prudent person to believe that abuse, neglect .has occurred .Circumstances to be reviewed that may lead to a reasonable cause conclusion might include but are not limited to: The presence of a physical condition (e.g. bruise) which is inconsistent with the history of course of treatment of the resident .The facility must report to the state agencies alleged violations of abuse, mistreatment, neglect, exploitation, injuries of unknown origin .if and when the 'reasonable cause' threshold has been achieved .Should an alleged/suspected violation or substantial incident of mistreatment, neglect, exploitation, injuries of unknown source, or abuse (including resident to resident abuse) be reported, the facility administrator/designee will promptly notify the following persons or agencies (verbally/written) of such incident as required by state regulations .the state licensing/certification agency responsible for surveying/licensing the facility . Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Chronic Kidney Disease, Restlessness and Agitation, and Vascular Dementia. Review of the Annual Minimum Data Set (MDS) for Resident #1 dated 9/15/2022 revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed he had no behaviors exhibited during the assessment period. Continued review revealed he required extensive assistance of 2 persons with dressing, toilet use, eating, toilet use, personal hygiene and bathing. Review of the undated Care Plan for Resident #1 revealed problems/assessments for, .[Named Resident] has BEHAVIOR symptoms such as physically aggressive toward staff, resistive to care; Cognitive impairment .[Named Resident] is at risk for SKIN breakdown, r/t incontinence, decreased mobility, hx [history] of falls, poor safety awareness .[Named Resident] is at risk for being a victim of abuse due to inability to understand surroundings r/t, Cognitive impairment, being physically abusive . Interventions included, .Investigate all allegations of abuse/neglect promptly .Observe for abuse/neglect (ex. Bruises, behavior, weight loss, psycho-social status) and report to appropriate r[Named Resident] is at risk for SKIN breakdown r/t incontinence, decreased mobility, hx [history] of falls, poor safety awareness .10/20/2022 (L) [left] forearm abrasion . During an interview on 11/15/2022 at 8:57 AM, while reviewing the Facility Reported Incident (FRI) dated 11/3/2022 reported by the Administrator regarding Resident #1, the Administrator confirmed she documented, .Abuse could not be substantiated based on resident had no redness or discoloration to skin in area that was alleged . She then confirmed she documented on the FRI report, .Question: Describe any type of Harm to Alleged Victim(s) Whether serious bodily injury occurred, if known? - No Describe any type of injury such as a bruise, scratch, laceration, puncture wound, fracture, bleeding, redness on the skin, etc. - small purple bruise noted above right eyebrow . When asked if she saw the bruise, she stated No. The Unit Manager reported it to me. It was not part of the area [Named CNA [Certified Nursing Assistant] #3 reported as being struck. When asked if the bruise on Resident #1's face was investigated and reported, she stated, We talked about it during the investigation, but no, I did not properly investigate it or report it. When asked what their policy stated regarding investigating and reporting abuse, she confirmed the bruise should have been investigated and reported. During an interview on 11/15/2022 at 10:41 AM, Licensed Practical Nurse (LPN) #2 stated she had no idea what caused the bruise on Resident #1's face on 11/3/2022. She stated she told the Administrator about it. She stated she was the one who did the skin assessment after the allegation of abuse was reported. She stated she did not document the bruise on the skin assessment. She stated, I would report a bruise that I didn't know how it happened. I reported the bruise to [Named Administrator] but didn't do an investigation. The protocol is to do an investigation. During an interview on 11/15/2022 at 1:03 PM, the Nurse Practitioner stated she evaluated Resident #1 after the alleged abuse allegation on 11/3/2022. She stated she noted a bruise near the right eyebrow which she described as not acute. She stated it was purple in color.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to investigate an injury of unknown source for 1 of 19 residents (Resident #1) reviewed. Review of the facility's undated policy titled, Accidents and Incidents-Investigating and Reporting, revealed, .Accidents or incidents involving residents, employees, visitors, vendors, etc., occurring on our premises shall be investigated and reported to the Administrator .The Nurse Supervisor/Charge Nurse and/or the department director of supervisor shall initiate and document investigation or the accident or incident .the Nurse Supervisor/Charge Nurse or the department director or supervisor shall complete an Incident/Accident form and submit the original to the IDT [Interdisciplinary Team] . Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Chronic Kidney Disease, Restlessness and Agitation, and Vascular Dementia. Review of the Annual Minimum Data Set (MDS) for Resident #1 dated 9/15/2022 revealed a Brief Interview of Mental Score (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed he had no behaviors exhibited during the assessment period. Continued review revealed he required extensive assistance of 2 persons with dressing, toilet use, eating, toilet use, personal hygiene and bathing. Review of the Weekly Skin Observations for Resident #1 dated 9/9/2022, 9/16/2022, 9/23/2022, 9/30/2022, 10/7/2022, 10/13/2022, 10/20/2022, 10/27/2022, 10/29/2022, 11/5/2022, and 11/11/2022, revealed, No New open areas noted, as the only description. Review of the undated Care Plan for Resident #1 revealed problems/assessments for, .[Named Resident] has BEHAVIOR symptoms such as physically aggressive toward staff, resistive to care; Cognitive impairment .[Named Resident] is at risk for SKIN breakdown, r/t [related to] incontinence, decreased mobility, hx [history] of falls, poor safety awareness .[Named Resident] is at risk for being a victim of abuse due to inability to understand surroundings r/t, Cognitive impairment, being physically abusive . Interventions included, .Investigate all allegations of abuse/neglect promptly .Observe for abuse/neglect (ex. Bruises, behavior, weight loss, psycho-social status) and report to appropriate representative . During an interview on 11/15/2022 at 8:57 AM, while reviewing the FRI (Facility Reported Incident) regarding Resident #1, the Administrator confirmed she documented, .Abuse could not be substantiated based on resident had no redness or discoloration to skin in area that was alleged . She then confirmed she documented on the UIRS (Unusual Incident Reporting System) report, .Question: Describe any type of Harm to Alleged Victim(s) Whether serious bodily injury occurred, if known? - No Describe any type of injury such as a bruise, scratch, laceration, puncture wound, fracture, bleeding, redness on the skin, etc. - small purple bruise noted above right eyebrow . When asked if she saw the bruise, she stated No. The Unit Manager reported it to me. It was not part of the area [Named CNA [Certified Nursing Assistant] #3 reported as being struck. When asked if the bruise on Resident #1's face was investigated and reported, she confirmed, We talked about it during the investigation, but no, I did not properly investigate it or report it. When asked what their policy stated, she confirmed the bruise should have been investigated and reported. During an interview on 11/15/2022 at 10:41 AM, Licensed Practical Nurse (LPN) #2 stated she had no idea what caused the bruise on Resident #1's face on 11/3/2022. She stated she told the Administrator about it. She stated she was the one who did the skin assessment after the allegation of abuse was reported. She stated she did not document the bruise on the skin assessment. She stated, I would report a bruise that I didn't know how it happened. I reported the bruise to [Named Administrator] but didn't do an investigation. The protocol is to do an investigation. During an interview on 11/15/2022 at 1:03 PM, the Nurse Practitioner stated she noted a bruise on Resident #1, near the right eyebrow which she described as not acute. She stated it was purple in color.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interviews, the facility failed to revise the care plan for 2 of 19 sampled residents (Resident #1 and Resident #5) reviewed. The facility failed to ensure the care plan interventions were followed for 1 of 19 sampled residents (Resident #17) reviewed. Review of the facility's undated policy titled, MDS [Minimum Data Set]/Care Plans, revealed, .The facility must develop a comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, mental and psychosocial needs which are identified in the comprehensive assessment and lead to the resident's highest obtainable level of independence .The Nurse Manager/Designee is responsible to initiate the care plan upon admission, the MDS Coordinator will assure that all care plans triggered by the Initial, Annual or Significant Change CAA's [Care Area Assessments] are in progress. The MDS Coordinator will communicate the triggered CAA's to the care plan team prior to the care plan meeting to assure they are addressed during the care plan meeting. Information needed to update the care plan can come from various sources to include, but not limited to: Stand Up discussions; Risk Meeting; Wound Meeting; Behavioral Meeting; Safety Meeting; IDT [Interdisciplinary Team] Walking Rounds; QAPI [Quality Assurance Process Improvement], etc . Review of the facility's policy titled, Resident Self Determination and Participation, revised 8/2022, revealed, .Our facility respects and promotes the right of each resident to exercise his or her autonomy regarding what the resident considers to be important facets of his or her life .Each resident is allowed to choose activities, and schedule health care and healthcare providers, that are consistent with his or her interests, values, assessments and plans of care .In order to facilitate resident choices, the administration and staff: b. gather information about the residents' preferences on initial assessment and periodically thereafter, and document these preferences in the medical record. c. include information gathered about the resident's preferences in the care planning process . Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Chronic Kidney Disease, Restlessness and Agitation, and Vascular Dementia. Review of the Annual Minimum Data Set (MDS) for Resident #1 dated 9/15/2022 revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed he had no behaviors exhibited during the assessment period. Continued review revealed he required extensive assistance of 2 persons with dressing, toilet use, eating, toilet use, personal hygiene and bathing. Review of the Weekly Skin Observations for Resident #1 dated 9/9/2022, 9/16/2022, 9/23/2022, 9/30/2022, 10/7/2022, 10/13/2022, 10/20/2022, 10/27/2022, 10/29/2022, 11/5/2022, and 11/11/2022, revealed, No New open areas noted, as the only description. Review of the Progress Notes for Resident #1 revealed, .11/4/2022 Skin tear to left elbow . Review of the Incident Descriptions for Resident #1 revealed, .11/4/2022 techs came and got this nurse and informed of skin tear on resident's left elbow, happened while in the shower. Resident unable to give a description . Review of the undated Care Plan for Resident #1 revealed problems/assessments for, .is at increased risk for bleeding bruising r/t [related to] ASA [aspirin] use .has BEHAVIOR symptoms such as physically aggressive toward staff, resistive to care; Cognitive impairment .is at risk for SKIN breakdown, r/t incontinence, decreased mobility, hx [history] of falls, poor safety awareness .is at risk for being a victim of abuse due to inability to understand surroundings r/t, Cognitive impairment, being physically abusive . Interventions included, .Investigate all allegations of abuse/neglect promptly .Observe for abuse/neglect (ex. Bruises, behavior, weight loss, psycho-social status) and report to appropriate .is at risk for SKIN breakdown r/t incontinence, decreased mobility, hx [history] of falls, poor safety awareness . During an interview on 11/15/2022 at 12:27 PM, the MDS Coordinator confirmed Resident #1 did not have an intervention on the Care Plan addressing the skin tear he obtained on 11/4/2022, and he should have one. During an interview on 11/4/2022 at 1:57 PM, the Director of Nursing confirmed Resident #1 did not have an intervention on the care plan for a skin tear he sustained on 11/4/2022. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses which included Covid-19, Muscle Weakness, and Unspecified Subluxation of the Right Shoulder Joint, and Unspecified Subluxation of the Left Shoulder. Review of the Quarterly Minimum Data (MDS) assessment dated [DATE] revealed Resident #5 had a BIMS score of 15, which indicated no cognitive impairment. During an interview on 11/15/2022 at 8:34 AM, Resident #5 confirmed she always made sure to tell any/all of the staff taking care of her she could not transfer without using the lift because of pain in her shoulders and legs. During an interview on 11/15/2022 at 1:03 PM, the Nurse Practitioner (NP) stated, [Named Resident] #5 has extensive medical knowledge and is very aware of her needs. She is able to discuss her medical history and preferences of care with staff and make her needs known. She prefers the use of a lift because she has so much pain in her shoulders related to arthritis. During an interview on 11/15/2022 at 2:01 PM, CNA #7 stated, [Named Resident] #5 transfers by [Named mechanical lift device]. She will let you know if you are going to transfer her, you must use the lift. She has not ever agreed to transfer without the use of the lift. During a telephone interview on 11/15/2022 at 3:26 PM, Resident #5's responsible party stated, The reason [Named Resident] #5 had been admitted to the facility was because she could no longer transfer her without using a lift due to severe pain. Everyone that takes care of her knows she has to be transferred using a lift. I have discussed the issue of pain during transfer with therapy and the nursing staff. [Named Resident] #5's preference for the lift is well known by staff, I have made sure of that since she first came in to the nursing home. [Named Resident] #5 tried therapy and would refuse due to pain. Therapy used a lift to transfer her and said she would continue to be a lift transfer for safety due to pain. During an interview on 11/15/2022 at 4:02 PM, the Director of Therapy confirmed Resident #5 was evaluated and treated following her admission in 4/2022. She stated, PT [Physical Therapy] discharged [Named Resident] #5 to Long Term Care with use of a full body lift for transfers. When we got the orders to evaluate for her decline in functioning after having Covid-19, she was discharged as an extensive assist with one person. When surveyor asked if Resident #5 became more able to transfer safely following Covid-19, the Director of Therapy stated, [Named Resident] #5 refused to transfer without using a lift due to pain, but she can transfer with assistance. Therapy evaluates on the ability of the resident, not necessarily the preferences of the resident. The resident has a right to refuse the extensive assistance without a lift. During a telephone interview on 11/15/2022 at 6:31 PM, CNA #8 confirmed Resident #5 requested to be transferred using a mechanical lift. She stated, [Named Resident] #5 will tell you she has too much pain to transfer without using a lift. As far as I know, she does not ever allow anyone to transfer her without using a lift. She is in her right mind and doesn't mind telling someone how she likes things. During an interview on 11/21/2022 at 2:08 PM, CNA #9 stated she had been assigned to Resident #5 multiple times. She stated, [Named Resident] #5 refused to be transferred without using a [Named mechanical lift device] because it was too painful to move her around manually. The nurses that were assigned to her made sure the CNAs knew she preferred the use of a [Named mechanical lift device]. Review of the medical record revealed Resident #17 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Hypoxic Ischemic Encephalopathy, Chronic Obstructive Pulmonary Disease, and Epilepsy. Review of the Quarterly MDS assessment for Resident #17 dated 10/19/2022 revealed a BIMS score of 7, which indicated severe cognitive impairment. Resident #17 required total dependence assistance with two person physical assist with transfers. Review of the current Care Plan for Resident #17 revealed focuses which included risk for Falls and interventions included full body lift for transfers. During an interview on 11/15/2022 at 12:52 PM, CNA #5 confirmed he has taken care of residents that were care planned for the use of a mechanical lift for transfers. He identified Resident #17 as an example of a resident that required a mechanical lift for transfers. He stated, I can see why some of the staff would need to transfer [Named Resident] #17 with a lift, after all he is really tall and doesn't help much with the transfer. I am used to transferring residents like him and I do not have to have the lift to help me. Some of the smaller females might have problems with [Named Resident] #17, but I can handle him safely. CNA #5 confirmed he had transferred Resident #17 more than once without using the required mechanical lift. During a telephone interview on 11/15/2022 at 1:50 PM, LPN #3 confirmed she had been assigned to care for Resident #17 and was familiar with his care. She stated, I do not recall [Named Resident] #17 having a requirement to be transferred with a [Named mechanical lift device]. She stated the use of a lift requires two people and she always tried to help the CNAs with the use of a lift. She confirmed she had helped transfer Resident #17 without using a mechanical lift and there were no problems or difficulty with the transfer. During an interview on 11/15/2022 at 3:41 PM, the Administrator confirmed she expected the care plan for use of a mechanical lift to be followed by the nursing staff. She stated, It is unacceptable for a CNA to transfer a resident without the use of a [Named mechanical lift device] when the resident requires the assistance. She stated she would let the DON know about Resident #17's transfers without a lift. She confirmed a resident had the right to refuse any care the facility provided and if possible a resident's preferences for care would be honored. She confirmed Resident #5's preference for transfer was with a lift only. During an interview on 11/21/2022 at 4:59 PM, the DON confirmed she expected a resident's preferences for care would be indicated on the care plan. She confirmed Resident #5 did not have a care plan for the preference related to transfers with a lift. She confirmed Resident #17 was care planned for use of a full body lift. She confirmed staff had not followed the care plan when they transferred Resident #17 without using a mechanical lift.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to follow physician's orders related to wound care dressing change for 1 resident (#133) of 15 residents receiving wound care. The findings include: Facility policy review, Dressings, Dry/Clean, dated September 2013, revealed .Verify that there is a physician's order for this procedure .Apply the ordered dressing .Label with date and initials to top of dressing . Medical record review revealed Resident #133 was admitted to the facility on [DATE] with diagnoses which included Diabetes Mellitus, Heart Failure, and Chronic Kidney Disease. Medical record review of the Order Summary Report dated January 2019 through March 2019 revealed .clean with NS [normal saline] pat dry, pack wound with calcium alginate AG [silver], cover with bordered foam dressing every day shift and as needed if dressing becomes dislodged or soiled . Observation of the wound care performed by Licensed Practical Nurse (LPN, wound care nurse) #4 for Resident #133, with the Wound Director present, on 3/25/19 at 12:32 PM in Resident #133's room, revealed the resident's wound dressing was dated 3/22/19. Interview with LPN #4 on 3/25/19 at 12:32 PM in Resident #133's room confirmed the wound dressing was dated 3/22/19. Interview with the Wound Director on 3/25/19 at 12:48 PM in the 100 Hallway confirmed Resident #133's wound dressing was dated 3/22/19 and the dressing was ordered to be changed daily. Interview with the Director of Nursing on 3/26/19 at 3:17 PM in her office confirmed she expected the nurses to follow physician's orders exactly how they are written.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the medical record review, observation and interview, the facility failed to provide necessary respiratory care for residents 2 (#24 and #482 ) of 37 residents receiving respiratory services. The findings include: Medical record review revealed Resident #24 was admitted to the facility on [DATE] with diagnoses which included Seizures, Tracheotomy, Malignant Neoplasm of Trachea, and Panic Disorder. Medical record review of Resident #24's physician order dated 2/25/19 revealed .Change nebulizer mask and tubing weekly; date and place in dated plastic bag (Sun. night). Place in dated bag when not in use . Medical record review of the Care Plan dated 2/25/19 revealed .has tracheostomy r/t [related to] history of laryngeal cancer . Medical record review of the Care Plan dated 3/1/19 to 3/26/19 revealed .at risk for altered breathing pattern r/t [related to] congestion, use of supplemental oxygen, Pneumonia . Observation of Resident #24 in the residents room on 3/24/19 at 9:10 AM and again at 11:35 AM revealed the Nebulizer and tubing lying on the bedside stand unbagged and undated. Medical record review revealed Resident #482 was admitted to the facility on [DATE] with diagnoses which included Acute and Chronic Respiratory Failure with Hypoxia, Congestive Heart Failure, and Pulmonary Hypertension. Observation of Resident #482 in the residents room on 3/24/19 at 9:45 AM and again at 3:17 PM revealed the Bilevel Positive Airway Pressure mask (BiPAP) and tubing drapped over the bedside stand unbagged and undated. Further observation on 3/24/19 at 12:39 PM revealed nasal cannual oxygen tubing on the floor. Interview with Licensed Practical Nurse #9 on 3/24/19 at 3:18 PM in Resident #24's room and Resident #482's room confirmed . that the nebulizer and tubing needed to be in the bag when not in use .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the medical record review, observation, and interview, the facility failed to ensure nursing staff have the knowledge and competencies, and skill sets for staging pressure ulcer 1 resident (#100) of 15 residents with staging pressure ulcers. The findings include: Review of the Medical record revealed Resident #100 was admitted to the facility on [DATE] with diagnoses which included Pressure Ulcer of Other Site, Type 2 Diabetes Mellitus with Diabetic Polyneuropathy, Contracture of Muscle Right Lower Leg, and Peripheral Vascular Disease. Medical record review of the Wound admission assessment dated [DATE] revealed . unstageable to bilateral heels, golf size black/purple areas bilaterally . Medical record review of the of the Weekly Wound Report dated 1/16/19 revealed .suspected deep tissue injury of bilateral heels . Interview with the Regional Wound Care Consultant on 3/26/19 at 4:30 PMin the Director of Nursing office revealed, the wound assessment dated [DATE] was . inaccurate . Continued interview revealed the wound was a . deep tissue injury as described on 1/16/19 . Interview with the Regional Wound Care Consultant and Director of Nursing (DON) on 3/26/19 at 5:30 PM and 6:30 PM, respectfully, in the DON's office confirmed wound competencies on the staging of pressue ulcers with the nursing staff have not been done.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the pharmacist failed to make recommendations for a stop date related to a prn (as needed) anti-psychotic medication for 1 resident (#121) of 32 residents reviewed receiving anti-psychotic medications. The findings include: Review of the undated facility policy, Psychotropic Medication, revealed .Psychotropic medications include any drug that affects brain activities associated with mental processes and behavior, including: anti-anxiety/hypnotic, antipsychotic and antidepressant classes of drugs. Physicians and physician-extenders (Ex. Physician Assistant, Nurse Practitioner) will use psychotropic medications appropriately, working with the interdisciplinary team to ensure appropriate use, evaluation and monitoring .An appropriate diagnosis will be documented in the medical record .The facility supports the goal of determining the underlying cause of behavioral symptoms so the appropriate treatment of environmental, medical, and/or behavioral interventions, as well as psychopharmacological medications can be utilized to meet the needs of the individual resident .Efforts to reduce dosage or discontinue of psychopharmacological medications will be ongoing as appropriate for the clinical situation .Findings including continued need will be documented in the medical record .PRN (as needed) orders for psychotropic medications ate limited to 14 days unless the primary care provider reviews, evaluates and documents the rationale for extension .Documents rational and diagnosis for use and identifies target symptoms .Evaluates with the interdisciplinary team, effects and side effects of psychoactive medications within 14 days of initiation, increasing, or decreasing dose and during routine visits thereafter .Orders for PRN psychotropic medications will be time limited to 14 days and only for specific clearly documented circumstances .Monitors psychotropic drug use daily, noting any adverse effects such as increased somnolence or functional decline . Medical record review revealed Resident #121 was admitted to the facility admitted on [DATE] and readmitted on [DATE] with diagnoses which included Generalized Anxiety Disorder, Unspecified Psychosis and Major Depressive Disorder. Continued review revealed the resident was admitted to hospice services on 2/1/19. Medical record review of Resident #121's physician order dated 1/28/19 revealed .Haloperidol Lactate Concentrate [an antipsychotic drug used to treat certain types of mental disorders, trade name Haldol] 2 milligrams per milliliter [mg/ml] give 1 mg by mouth every 3 hours as needed for agitation for 90 days or sublingual .end date 4/28/19 . Medical record review of Resident #121's Order Summary Report dated January through March 2019 revealed no psychotropic drug side effect or behavior monitoring in place for the haloperidol. Medical record review of Resident #121's Medication Administration Record for January, February and March 2019 revealed there were no psychotropic side effect or behavior monitoring in place. Medical record review of Resident #121's monthly drug regimen reviews performed by the pharmacist dated 10/3/18, 10/29/18, 11/28/18, 12/19/18, 1/29/19 and 2/24/19 revealed .The medication regimen of the resident was reviewed, and there were no apparent irregularities noted . Interview with the Director of Nursing on 3/26/19 at 3:11 PM in her office when asked to look at Resident #121's physicians orders confirmed the resident did not have a 14 day stop date for haloperidol. Continued interview confirmed the pharmacist evaluates each resident's medications monthly and sends the facility a report of the recommendations. Telephone interview with the Pharmacist on 3/26/19 at 4:07 PM and at 5:25 PM confirmed when a resident has a prn antipsychotic/psychotropic drug ordered, it is limited to 14 days and the resident has to be reevaluated by the physician to extend the prn 14 day stop date. Continued interview when asked about pharmacy recommendations for Resident #121 she stated if she [Resident #121] had an order for Haldol prn for 90 days, I would have given a recommendation for her to be re-evaluated by the physician and there is no exception for hospice. Continued interview confirmed the facility records are correct, I did not leave a recommendation for the Haldol for the resident [Resident #121].

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the facility failed to have psychotropic/antipsychotic drug side effect or behavior monitoring in place for 1 resident (#121) of 32 residents reviewed receiving anti-psychotic medications. The findings include: Review of the undated facility policy, Psychotropic Medication, revealed .Psychotropic medications include any drug that affects brain activities associated with mental processes and behavior, including: anti-anxiety/hypnotic, antipsychotic and antidepressant classes of drugs. Physicians and physician-extenders (Ex. Physician Assistant, Nurse Practitioner) will use psychotropic medications appropriately, working with the interdisciplinary team to ensure appropriate use, evaluation and monitoring .An appropriate diagnosis will be documented in the medical record .The facility supports the goal of determining the underlying cause of behavioral symptoms so the appropriate treatment of environmental, medical, and/or behavioral interventions, as well as psychopharmacological medications can be utilized to meet the needs of the individual resident .Efforts to reduce dosage or discontinue of psychopharmacological medications will be ongoing as appropriate for the clinical situation .Findings including continued need will be documented in the medical record .PRN (as needed) orders for psychotropic medications are limited to 14 days unless the primary care provider reviews, evaluates and documents the rationale for extension .Documents rational and diagnosis for use and identifies target symptoms .Evaluates with the interdisciplinary team, effects and side effects of psychoactive medications within 14 days of initiation, increasing, or decreasing dose and during routine visits thereafter .Orders for PRN psychotropic medications will be time limited to 14 days and only for specific clearly documented circumstances .Monitors psychotropic drug use daily, noting any adverse effects such as increased somnolence or functional decline . Medical record review revealed Resident #121 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Generalized Anxiety Disorder, Unspecified Psychosis and Major Depressive Disorder. Continued review revealed the resident was admitted to hospice services on 2/1/19. Medical record review of Resident #121's physician order dated 1/28/19 revealed .Haloperidol [trade name Haldol] Lactate Concentrate [an antipsychotic drug used to treat certain types of mental disorders] 2 milligrams per milliliter [mg/ml] give 1 mg by mouth every 3 hours as needed for agitation for 90 days or sublingual .end date 4/28/19 . Medical record review of Resident #121's Order Summary Report dated January thru March 2019 revealed there were no psychotropic drug or behavior monitoring in place for haloperidol. Medical record review of Resident #121's Medication Administration Record for January, February and March 2019 revealed there were no psychotropic side effect or behavior monitoring in place. Medical record review of Resident #121's monthly drug regimen reviews performed by the pharmacist dated 10/3/18, 10/29/18, 11/28/18, 12/19/18, 1/29/19 and 2/24/19 revealed .The medication regimen of the resident was reviewed, and there were no apparent irregularities noted . Telephone interview with Resident #121's Hospice Physician on 3/26/19 at 12:18 PM confirmed side effect monitoring is a team effort between hospice and the facility and side effects should be monitored and documented. Interview with the Director of Nursing on 3/26/19 at 3:11 PM in her office when asked to look at Resident #121's physicians orders confirmed the resident did not have any psychotropic side effect or behavior monitoring in place.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the facility failed to provide an adequate diagnosis and a 14 day stop date for a prn (as needed) anti-psychotic drug for 1 resident (#121) of 32 residents reviewed receiving anti-psychotic medications. The findings include: Review of the undated facility policy, Psychotropic Medication, revealed .Psychotropic medications include any drug that affects brain activities associated with mental processes and behavior, including: anti-anxiety/hypnotic, antipsychotic and antidepressant classes of drugs. Physicians and physician-extenders (Ex. Physician Assistant, Nurse Practitioner) will use psychotropic medications appropriately, working with the interdisciplinary team to ensure appropriate use, evaluation and monitoring .An appropriate diagnosis will be documented in the medical record .The facility supports the goal of determining the underlying cause of behavioral symptoms so the appropriate treatment of environmental, medical, and/or behavioral interventions, as well as psychopharmacological medications can be utilized to meet the needs of the individual resident .Efforts to reduce dosage or discontinue of psychopharmacological medications will be ongoing as appropriate for the clinical situation .Findings, including continued need will be documented in the medical record .PRN (as needed) orders for psychotropic medications are limited to 14 days unless the primary care provider reviews, evaluates and documents the rationale for extension .Documents rational and diagnosis for use and identifies target symptoms .Evaluates with the interdisciplinary team, effects and side effects of psychoactive medications within 14 days of initiation, increasing, or decreasing dose and during routine visits thereafter .Orders for PRN psychotropic medications will be time limited to 14 days and only for specific clearly documented circumstances .Monitors psychotropic drug use daily, noting any adverse effects such as increased somnolence or functional decline . Medical record review revealed Resident #121 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Generalized Anxiety Disorder, Unspecified Psychosis and Major Depressive Disorder. Continued review revealed the resident was admitted to hospice services on 2/1/19. Medical record review of Resident #121's physician order dated 1/28/19 revealed .Haloperidol Lactate Concentrate [an antipsychotic drug used to treat certain types of mental disorders, trade name Haldol] 2 milligrams per milliliter [mg/ml] give 1 mg by mouth every 3 hours as needed for agitation for 90 days or sublingual .end date 4/28/19 . Medical record review of Resident #121's monthly drug regimen reviews performed by the pharmacist dated 10/3/18, 10/29/18, 11/28/18, 12/19/18, 1/29/19 and 2/24/19 revealed .The medication regimen of the resident was reviewed, and there were no apparent irregularities noted . Telephone interview with Resident #121's Hospice Physician on 3/26/19 at 12:18 PM confirmed she was aware of the 14 day stop date for psychotropic medications and stated with hospice patients we have prn (as needed) haldol for psychosis and terminal agitation. Continued interview when asked if agitation was a correct diagnosis for haldol (haloperidol) she stated no, it should be psychosis or terminal agitation. Continued interview confirmed she stated side effect monitoring is a team effort between hospice and the facility and side effects should be monitored and documented. Interview with the Director of Nursing on 3/26/19 at 3:11 PM in her office when asked to look at Resident #121's physicians orders confirmed the resident did not have a 14 day stop date for the prn haloperidol. Continued interview when asked to look at the resident's diagnosis for the haloperidol confirmed there was not an appropriate diagnosis used for the drug use. Continued interview confirmed the resident has to be reevaluated by the physician to extend the 14 day stop date for a prn anti-psychotic. Continued interview when asked if Resident #121 was re-evaluated by the physician to extend the prn medication stop date she stated no.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation, and interview, the facility failed to refrigerate and properly store medications on 4 of 12 medication carts. The findings include: Review of facility policy, Administering Medications, dated 2001, revised [DATE], revealed .When opening a multi-dose container, the date opened shall be recorded on the container .Staff shall follow established facility infection control procedures for the administration of medications . Review of facility policy, Storage of Medications, dated 2001, revised [DATE], revealed .Drugs and biologicals shall be stored in the packaging, containers or other dispensing systems in which they are received .The nursing staff shall be responsible for maintaining medication storage AND preparation areas .The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals .Drugs for external use, as well as poisons, shall be clearly marked as such, and shall be stored separately from other medications .Medications requiring refrigeration must be stored in a refrigerator . Observation of the 300B medication cart on [DATE] at 5:20 PM in the hallway with Licensed Practical Nurse (LPN) #1revealed the following: a multiple dose bottle of Optimum Lacto Bacillus (a medication used for the restoration of normal intestinal bacteria after antibiotic use) opened and not dated; a multiple dose bottle of Acetaminophen (a medication used for pain or fever) 325 milligram (mg) 100 count bottle opened and not dated; a multiple dose bottle of Acetaminophen 500 mg 100 count bottle opened and not dated; a multiple dose bottle of Aspirin (a medication given for pain, fever, or as an anticoagulant) 325 mg 100 count bottle opened and not dated; a multiple dose bottle of Mylanta (a liquid medication used for upset stomach) 355 milliliters (ml) opened not dated; 1 tube of Preparation H (an ointment used for relief of Hemorrhoids) opened, not dated and not labeled with a resident identifier. Continued observation revealed 1 intravenous (IV) catheter adapter dated 9/2016, expired. Observation of the 100A medication cart on [DATE] at 5:45 PM in the hallway with LPN #5 revealed the following: a multiple dose bottle of Mucinex (a medication used to thin mucous secretions) 400 mg opened and not dated; a multiple dose bottle of Lactulose solution (a liquid medication used for constipation) 10 milligram per milliliter (mg/ml) opened and not dated; a multiple dose bottle of Dakins solution (a liquid medication used to irrigate wounds) opened and not dated; a multiple dose bottle of Valporic acid (a medication used for treating seizures) opened and not dated; and a Bisacodyl suppository (a stimulant/laxative) not labeled with a resident identifier, and not stored in the original container. Observation of the 200B medication cart on [DATE] at 2:30 PM in the 200B nurses station with LPN #7 revealed the following: a multiple dose bottle of Bisacodyl 5 mg tablets 150 count opened with expiration date [DATE]; 4 Albuterol ampules (used for inhalation treatment for asthma, emphysema, and other lung diseases) not stored in their original protective foil package, and undated. Observation of the 400B medication cart on [DATE] at 3:00 PM in the hallway with LPN #8 revealed the following: a FirVanq suspension (an oral form of the antibiotic Vancomycin used to treat infections) 25 mg/ml 150 ml bottle unrefrigerated and at room temperature; 2 individually packaged Keppra (a medication for seizures) capsules loose in drawer unlabeled; 10 Albuterol ampules not in their original protective foil package, and undated; Nystop powder (a topical used for fungal rashes) undated and unlabeled; a tube of Vit A&D ointment, a tube of Skin Protective ointment, a tube of Skin Repair ointment, and a tube of Medihoney ointment (all 4 topicals used for prevention and treatment of rashes) open, unlabeled and undated; an open box of 16 individually packaged skin prep pads (used to prepare the skin for a procedure) expired; and oral medication administration supplies, gastric tube feeding supplies, stoma supplies, and 2 open ointments, Skin Protective ointment and Skin Repair ointment (typically used for topical use around stoma openings or in the genital area) stored in the same drawer. Interview with the Director of Nursing on [DATE] at 6:16 PM in her office confirmed .medications should be stored appropriately on all med carts .

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview the facility failed to maintain ice storage container and scoop in a sanitary manner. The findings include: Review of the facility's policy, Ice Machines and Ice Storage chest, revised January 2012, revealed .Ice machines and ice storage/distribution containers will be used and maintained to assure a safe and sanitary supply of ice .Ice making machines, ice storage chests/containers, and ice can all become contaminated by: Unsanitary manipulation by employees, residents, and visitors; Improper storage or handle of ice .To prevent contamination of ice machines, ice storage chests/containers or ice, staff shall follow these precautions: Limit access to ice machines or ice storage chests/containers to employees only; Do not handle ice directly by hand; Keep the ice scoop/bin in a covered container when not in use . Medical record review revealed Resident #146 was admitted to the facility on [DATE] with diagnoses which included Vascular Dementia, Chronic Obstructive Pulmonary Disease, Chronic Pain Syndrome and Generalized Anxiety Disorder. Medical record review of Resident #146's quarterly Minimum Data Set, dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 8, indicating the resident was moderately cognitively impaired. Observation on 3/25/19 at 8:30 AM on the 200 hall revealed an unattended ice storage container cart with an empty clear plastic bag sitting on the top of the cart. Continued observation revealed no ice scoop placed in the plastic bag or on top of the cart. Observations on 3/25/19 at 8:55 AM and 10:18 AM on the 200 hall revealed Resident #146 walked up to the unattended ice cart and took the top off of her water pitcher and placed it on top of the cart. Continued observation revealed the resident opened the lid of the ice chest, reached into the chest with her bare hands obtaining the ice scoop from inside the chest. Continued observation revealed the resident filled her cup with ice, replaced the ice scoop back into the ice chest and closed the lid. Interview with Resident #146 on 3/25/19 at 8:55 AM on the 200 hall by the ice storage cart revealed when asked if she got ice from that container she stated I always get my own ice with the scooper, I never touch the ice just the scooper and then I put the scooper back in the container. Interview with the Director of Nursing on 3/25/19 at 10:43 AM on the 200 hall by the ice storage cart confirmed the ice scoop was to be stored in a bag and not in the ice chest. Continued interview when asked the process of passing ice confirmed the CNA's (Certified Nurse Aides) use the cart to pass ice, they are supposed to pass the ice and remove the cart from the hall; Residents should not be getting ice out of it.