NHC HEALTHCARE, JOHNSON CITY
Over 2 years since last inspection. Current conditions may differ from available data.
NHC Healthcare in Johnson City, Tennessee, has an excellent Trust Grade of A, indicating it is highly recommended and performs well compared to other facilities. It ranks #25 out of 298 in the state and #2 out of 8 in Washington County, placing it in the top half of both categories. The facility is showing improvement, having reduced issues from 2 in 2018 to 1 in 2022. Staffing is a concern, with a below-average rating of 2 out of 5 stars, but a 31% turnover rate is still better than the state average. There have been no fines, which is a positive sign, and the facility boasts average RN coverage. However, inspector findings revealed some weaknesses, including failure to provide dental services for one resident and inaccuracies in medication administration and restraint documentation, highlighting areas that need attention. Overall, while NHC Healthcare has strong ratings in several areas, families should be aware of the staffing concerns and specific incidents that could impact resident care.
- Trust Score
- A
- In Tennessee
- #25/298
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 31% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 26 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ✓ Good
- Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (31%)
17 points below Tennessee average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
15pts below Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 3 deficiencies on record
May 2022
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0790
(Tag F0790)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to provide dental servic...
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Jul 2018
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to ensure an accurate Minimum Date Set (MDS) for one resident (...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, review of the Lippincott Nursing Center, medical record review, facility documentation review, ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Nhc Healthcare, Johnson City's CMS Rating?
CMS assigns NHC HEALTHCARE, JOHNSON CITY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Nhc Healthcare, Johnson City Staffed?
CMS rates NHC HEALTHCARE, JOHNSON CITY's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 31%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Nhc Healthcare, Johnson City?
State health inspectors documented 3 deficiencies at NHC HEALTHCARE, JOHNSON CITY during 2018 to 2022. These included: 3 with potential for harm.
Who Owns and Operates Nhc Healthcare, Johnson City?
NHC HEALTHCARE, JOHNSON CITY is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NATIONAL HEALTHCARE CORPORATION, a chain that manages multiple nursing homes. With 167 certified beds and approximately 157 residents (about 94% occupancy), it is a mid-sized facility located in JOHNSON CITY, Tennessee.
How Does Nhc Healthcare, Johnson City Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, NHC HEALTHCARE, JOHNSON CITY's overall rating (5 stars) is above the state average of 2.9, staff turnover (31%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Nhc Healthcare, Johnson City?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Nhc Healthcare, Johnson City Safe?
Based on CMS inspection data, NHC HEALTHCARE, JOHNSON CITY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Nhc Healthcare, Johnson City Stick Around?
NHC HEALTHCARE, JOHNSON CITY has a staff turnover rate of 31%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Nhc Healthcare, Johnson City Ever Fined?
NHC HEALTHCARE, JOHNSON CITY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Nhc Healthcare, Johnson City on Any Federal Watch List?
NHC HEALTHCARE, JOHNSON CITY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.