CREEKSIDE CENTER FOR REHABILITATION AND HEALING
Over 2 years since last inspection. Current conditions may differ from available data.
Creekside Center for Rehabilitation and Healing has received a Trust Grade of A, which indicates it is excellent and highly recommended for families considering care options. It ranks #6 out of 298 facilities in Tennessee, placing it in the top tier, and #1 out of 19 in Davidson County, meaning it stands out among local options. However, the facility is experiencing a worsening trend in its performance, with issues increasing from 1 in 2019 to 3 in 2023. Staffing is below average with a rating of 2 out of 5, and while the turnover rate is at 48%, it matches the state average. Notably, there have been no fines reported, which is a positive sign. Some concerning incidents were identified, such as a resident being left partially dressed and not receiving the necessary two-person assistance for transfers, which could lead to falls. Additionally, the facility failed to maintain a clean environment in several resident rooms, and there were lapses in conducting required quarterly care conferences for numerous residents. While there are strengths in the facility's quality measures and RN coverage, these issues highlight areas needing improvement.
- Trust Score
- A
- In Tennessee
- #6/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 48% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ○ Average
- Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
Near Tennessee avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 8 deficiencies on record
Jul 2023
3 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0557
(Tag F0557)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to promote dignity and respect fo...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observations and interviews, the facility failed to ensure a safe and clean environment in 6 of...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, facility document review, medical record review, and interview, the facility failed to conduct ...
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May 2019
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to maintain clean fingern...
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May 2018
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to ensure a Significant Change Minimum Data Set (MDS) was asses...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to provide nail care for 1 of 40 sampled residents (Resident #26) review...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Observation on 5/15/18 at 10:45 AM in the [NAME] Way medication room refrigerator revealed two multi-dose vials of Tubersol (Pur...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy, observation and interview the facility failed to establish and maintain an infection prevention and co...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Creekside Center For Rehabilitation And Healing's CMS Rating?
CMS assigns CREEKSIDE CENTER FOR REHABILITATION AND HEALING an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Creekside Center For Rehabilitation And Healing Staffed?
CMS rates CREEKSIDE CENTER FOR REHABILITATION AND HEALING's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 48%, compared to the Tennessee average of 46%.
What Have Inspectors Found at Creekside Center For Rehabilitation And Healing?
State health inspectors documented 8 deficiencies at CREEKSIDE CENTER FOR REHABILITATION AND HEALING during 2018 to 2023. These included: 8 with potential for harm.
Who Owns and Operates Creekside Center For Rehabilitation And Healing?
CREEKSIDE CENTER FOR REHABILITATION AND HEALING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CARERITE CENTERS, a chain that manages multiple nursing homes. With 139 certified beds and approximately 129 residents (about 93% occupancy), it is a mid-sized facility located in MADISON, Tennessee.
How Does Creekside Center For Rehabilitation And Healing Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, CREEKSIDE CENTER FOR REHABILITATION AND HEALING's overall rating (5 stars) is above the state average of 2.9, staff turnover (48%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Creekside Center For Rehabilitation And Healing?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Creekside Center For Rehabilitation And Healing Safe?
Based on CMS inspection data, CREEKSIDE CENTER FOR REHABILITATION AND HEALING has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Creekside Center For Rehabilitation And Healing Stick Around?
CREEKSIDE CENTER FOR REHABILITATION AND HEALING has a staff turnover rate of 48%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Creekside Center For Rehabilitation And Healing Ever Fined?
CREEKSIDE CENTER FOR REHABILITATION AND HEALING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Creekside Center For Rehabilitation And Healing on Any Federal Watch List?
CREEKSIDE CENTER FOR REHABILITATION AND HEALING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.