MIDTOWN CENTER FOR HEALTH AND REHABILITATION

141 N MCLEAN BLVD, MEMPHIS, TN 38104 (901) 276-2021
For profit - Individual 180 Beds SIMCHA HYMAN & NAFTALI ZANZIPER Data: November 2025 8 Immediate Jeopardy citations
Trust Grade
0/100
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Midtown Center for Health and Rehabilitation has received a Trust Grade of F, indicating poor performance with significant concerns about care quality. It ranks at the bottom in Tennessee and Shelby County, showing there are no facilities with lower ratings, which is alarming for families seeking care options. While the facility's trend is improving, reducing issues from 13 in 2024 to 2 in 2025, serious problems still exist, including critical findings where residents did not receive necessary assessments or treatments for wounds, resulting in severe health risks. Staffing is a significant concern, with a high turnover rate of 66%, and the facility has faced fines totaling $499,850, which is higher than 98% of Tennessee facilities. Additionally, there is less RN coverage than 85% of state facilities, which is worrying as RNs are essential for catching health issues that other staff may miss.

Trust Score
F
0/100
In Tennessee
#112/223
Top 50%
Safety Record
High Risk
Review needed
Inspections
Getting Better
13 → 2 violations
Staff Stability
⚠ Watch
66% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$499,850 in fines. Lower than most Tennessee facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 22 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
43 deficiencies on record. Higher than average. Multiple issues found across inspections.
☆☆☆☆☆
0.0
Overall Rating
☆☆☆☆☆
0.0
Staff Levels
☆☆☆☆☆
0.0
Care Quality
☆☆☆☆☆
0.0
Inspection Score
Stable
2024: 13 issues
2025: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

Staff Turnover: 66%

20pts above Tennessee avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $499,850

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: SIMCHA HYMAN & NAFTALI ZANZIPER

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (66%)

18 points above Tennessee average of 48%

The Ugly 43 deficiencies on record

8 life-threatening 1 actual harm
Mar 2025 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to follow physician orders for 1 o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to follow physician orders for 1 of 5 nurses (Licensed Practical Nurse (LPN) A) observed during medication administration. The findings include: 1. Review of the facility policy titled, Medication Administration, dated 2/20/2024, revealed .Compare medication source .with MAR [medication administration record] to verify resident name, medication name . 2. Review of the medical record revealed Resident #48 was admitted to the facility on [DATE], and with a readmit date of 2/14/2025, with diagnoses including Cerebral Infarction, Hemiplegia, Wheezing, Shortness of Breath and Pneumonia. Review of the of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed that Resident #48 was severely cognitively impaired. Review of the Medical Regimen Review Report dated 3/1/2025 - 3/20/2025, revealed .albuterol sulfate solution [for wheezing] for nebulization; 2.5 mg [milligrams]/3 ml [milliliters] .Every 6 Hours - PRN [as needed] . arformoterol solution [used for wheezing] for nebulization; 15 mcg [micrograms] .Twice A Day; 07:00AM - 11:00 AM . Observation on 3/19/2025 at 9:32 AM, revealed LPN A administered Albuterol Sulfate 25mg/3ml per nebulizer to Resident #48. Review of the Medication Administration Record (MAR) dated March 2025, revealed LPN A signed out that Arformoterol was administered, and Albuterol was not signed out as administered. During an interview on 3/19/2025 at 2:40 PM, the 3rd floor Assistant Director of Nursing (ADON) confirmed that this was a medication error. During an interview on 3/19/2025 at 2:50 PM, LPN A confirmed that she administered the Albuterol Sulfate and not the Arformoterol. During an interview on 03/20/2025 at 3:34 PM, the Director of Nursing (DON) confirmed that medications should be compared to the MAR for verification that the correct medication is being given.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on policy review, observation and interview, the facility failed to ensure infection control practices to prevent the spread of infection were used when 3 of 5 (Licensed Practical Nurses (LPN) A...

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Based on policy review, observation and interview, the facility failed to ensure infection control practices to prevent the spread of infection were used when 3 of 5 (Licensed Practical Nurses (LPN) A, B and C) nurses failed to do hand hygiene during medication administration. The findings include: 1. Review of the facility policy titled, Medication Administration, dated 2/20/2024, revealed .Wash hands prior to administering medications per facility protocol .Administer medication as ordered .Wash hands using facility protocol . Review of the facility policy titled, Hand Hygiene, dated 1/2024, revealed .If your task requires gloves, perform hand hygiene prior to donning gloves, and immediately after removing gloves . 2. Observation during medication administration on 3/19/2025 at 8:55 AM, revealed LPN B cleaned the blood pressure cuff with a Sani cloth and did not perform hand hygiene prior to preparing medications, administering medications or after administering medications to the Resident. 3. Observation during medication administration on 3/19/2025 at 9:32 AM, revealed LPN A did not perform hand hygiene prior to donning personal protective equipment (PPE). LPN A entered the Resident's room and had to return to the medication, LPN A doffed the PPE and did not perform hand hygiene, LPN A donned new PPE and did not perform hand hygiene. 4. Observation during medication administration on 3/19/2025 at 1:14 PM, LPN C did not perform hand hygiene prior to donning PPE. During an interview on 3/20/2025 at 3:34 PM the Director of Nursing (DON) was asked if staff should wash hands prior to donning and after doffing gloves. She stated, yes .
Sept 2024 13 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Pressure Ulcer Prevention (Tag F0686)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to provide care and services consi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to provide care and services consistent with professional standards of practice to appropriately identify pressure ulcers/pressure injuries (PU/PIs), to prevent pressure ulcers/injuries, and promote healing of existing PU/PIs, and failed to prevent the development of additional PU/PIs for 6 of 10 (Residents #27, #78, #151, #171, #478, and #479) sampled residents for pressure ulcers/injury. The facility's failure resulted in Immediate Jeopardy (IJ) when Resident #27 who was at risk of developing PU/PIs, had contractures to upper and lower extremities, and was dependent on staff for preventative interventions, repositioning and turning, developed an open pressure ulcer/injury to the palm of left hand from having long fingernails embedded into the skin and developed a stage 3 PU/PI to the right buttock that was identified as a stage 3, when Resident #78 with a Left Lateral Ankle Stage 4 PU/PI wound that was not consistent with the characteristics of staging, when Resident #151, who was dependent on staff for repositioning and turning and who was at risk for developing PU/PIs, developed pressure wounds to the right foot due to pressure from the foot board, when Resident #171, a resident at risk for developing pressure ulcers, developed a Stage 3 PU/PI to the coccyx that was identified as a stage 3, and when the facility failed to administer prescribed PU/PI treatments for Residents #478 and #479, and when Resident #478's wound was inconsistent with staging. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, or impairment, or death of a resident. The Administrator, and the Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F-686 on 9/5/2024 at 11:52 AM, and on 9/5/2024 at 12:24 PM of the amended IJ, in the Chapel. The facility was cited Immediate Jeopardy at F-686 at a scope and severity of J which is Substandard Quality of Care. The IJ was effective from 10/19/2023 and is ongoing. The findings include: 1. Review of the National Pressure Injury Advisory Panel 2019 Guidelines, revealed .Skin and soft tissue assessment is the basis of pressure injury prevention and treatment. Skin and tissue assessment is an essential component of any pressure injury risk assessment and should be conducted as soon as possible after admission, as a component of a full risk assessment .Each time the individual's clinical condition changes, a comprehensive skin and tissue assessment should be conducted to identify any alterations to skin characteristics or integrity, and to identify any new pressure injury risk factors . In addition to comprehensive skin assessment, a brief skin assessment of the pressure points should be undertaken during repositioning .Presence of persistent erythema can indicate a need to increase frequency of repositioning. Check pressure points onto which the individual will be repositioned to ensure that the skin and tissue has fully recovered from previous loading .Ongoing skin assessment is necessary to detect early signs of pressure injury . 2. Review of the facility's policy titled, Pressure Injury and Management, revised 8/30/2022, revealed .The facility is committed to the prevention of avoidable pressure injuries, unless clinically unavoidable, and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries. Definitions: 'Pressure Ulcer/Injury' refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. 'Avoidable' means the resident developed a pressure ulcer/injury and that the facility did not do one or more of the following: evaluate the resident's clinical condition and risk factors, define and implement interventions that are consistent with resident needs, resident goals, and professional standards of practice; monitor and evaluate the impact of the interventions; or revise the interventions as appropriate . Policy Explanation and Compliance Guidelines .2. The facility shall establish and utilize a systemic approach for pressure injury prevention and management, including prompt assessment and treatment; intervening to stabilize, reduce or remove underlying risk factors; monitoring the impact of the interventions; and modifying the interventions as appropriate .3. Assessment of Pressure Injury Risk .Licensed nurses will conduct a pressure injury risk assessment .upon admission/re-admission, weekly x four weeks, then quarterly or whenever the resident's condition changes significantly . 4. Interventions for Prevention and to Promote Healing .After completing a thorough assessment/evaluation, the interdisciplinary team shall develop a relevant care plan that includes measurable goals for prevention and management .Interventions will be based on specific factors identified in the risk assessment, skin assessment, and any pressure injury assessment (e.g. moisture management, impaired mobility, nutritional deficit, staging, wound characteristics) .Evidence-based interventions for prevention will be implemented for all residents who are assessed at risk or who have a pressure injury present. Basic or routine care interventions could include, but are not limited to .Redistribute pressure (such as repositioning, protecting and/or offloading heels, etc.) .Minimize exposure to moisture and keep skin clean .Provide appropriate, pressure-redistributing mattresses for all residents .Maintain or improve nutrition and hydration status .Evidence-based treatments in accordance with current standards of practice will be provided for all residents who have a pressure injury present .Pressure injuries will be differentiated from non-pressure injuries .Treatment decisions will be based on the characteristics of the wound, including the stage, size, exudate (if present), presence of pain, signs of infection, wound bed, wound edge and surrounding tissue characteristics .Interventions will be documented in the care plan and communicated to all relevant staff .Compliance with interventions will be documented in the weekly summary charting .5. Monitoring .The nurse will review all relevant documentation regarding skin assessments, pressure injury risks, progression towards healing, and compliance at least weekly, and document a summary of the findings in the medical record .The attending physician (or designee) will be notified of .The presence of a new pressure injury upon identification .The progression towards healing, or lack of healing, of any pressure injuries weekly .Any complications (such as infection, development of a sinus tract, etc.) as needed .A Focused Incident review will be performed on each pressure injury that develops in the facility. Findings will be reported in the monthly QAA [Quality Assessment and Assurance] Committee Meeting .The effectiveness of current preventative and treatment modalities and processes will be discussed in accordance with the QAA Committee Schedule, and as needed when actual or potential problems are identified .6. Modification of Interventions .Interventions on a resident's plan of care will be modified as needed .Changes in resident's degree of risk for developing a pressure injury .New onset or recurrent pressure injury development .Lack of progression towards healing .Resident non-compliance .Changes in the resident's goals . Review of the facility's policy titled Skin Assessment, dated 5/2023, revealed .It is our policy to perform a full body assessment as part of or systematic approach to pressure injury prevention and management .Policy Explanation and Compliance Guidelines .1. A skin assessment will be conducted by a licensed or registered nurse upon admission and weekly thereafter. The assessment may also be performed after a change of condition or after any newly identified pressure injury. 2. Procedure .Begin head to toe, thoroughly examining the resident's skin for conditions. Pay close attention to pressure points [can include sacrum, heels, greater trochanter (upper hip area) ischial area (lower hip area), back of the head, ears, shoulders, elbows, inner knees and malleoli (ankle bones)], bony prominences, and underneath medical devices .Remove any special garments or devices .Remove any dressings, using clean technique .and note findings . Note any skin conditions such as redness, bruising, rashes, blisters, skin tears, open areas, ulcers, ad lesions .3. Consider the general status of the resident's skin .Color .Temperature .Moisture status .Skin texture/turgor .Perfusion. 4. Considerations for a resident with darkly pigmented skin .Localized heat .Edema .Bogginess .Induration .Temperature differences of surrounding skin .Skin discoloration. 5. Considerations for a bariatric resident .Perform assessment with at least one other staff member to assist with mobility ad positioning of body parts .Thoroughly inspect each surface skin fold .6. Differentiating the extent of redness .Blanchable erythema (redness) loses its redness when a finger is pressed on the erythema for 3 seconds and released. Blanching is assessed following the removal of the finger .Non-blanchable erythema (redness) persists when touched. Review of the facility's policy titled, Skin Integrity- Foot Care, reviewed/revised on 4/1/2024, revealed .Policy: It is the policy of this facility to ensure residents receive proper treatment and care .to maintain mobility and good foot health .Policy Explanation and Compliance Guidelines: 1. This facility will provide foot care and treatment in accordance with professional standards of practice, including the prevention of complications from the resident's medical conditions .The facility will utilize a systematic approach for the prevention and management of foot ulcers, including efforts to identify risk; stabilize, reduce, or remove underlying risk factors; monitor the impact of the interventions; and modify the interventions as appropriate .2. Assessment of risk .Licensed nurses will conduct pressure injury risk assessments and skin assessments in accordance with facility policy for those assessments .The comprehensive assessment process will be utilized for identifying additional risk factors or conditions that increase risk for impaired skin integrity of the foot. Examples include, but are not limited to .diabetes, peripheral vascular disease, peripheral arterial disease, venous insufficiency, peripheral neuropathy, and lack of sensation in the feet .Nursing assistants will inspect skin during bath and will report any concerns to the resident's nurse immediately after task. 3. Interventions for preventions and to Promote healing .Interventions will based on specific factors identified in the risk assessment, skin assessment, and assessment of any foot ulcers .Appropriate offloading or orthopedic devise, diabetic shoes, or pressure-relieving devices will be utilized .referrals to podiatrists, vascular or orthopedic surgeons, or wound care physicians will be made when appropriate. The facility will arrange for transportation to and from any appointments .Medical conditions will be managed and interventions will be implemented in accordance with professional standards of practice to prevent complications from medical conditions .Evidence-based treatments will be provided for all residents who have a foot ulcer .Pressure injuries will be differentiated from non-pressure ulcers . 4. Monitoring .The attending physician will assume responsibility for overall care and treatment of the resident's medical conditions .RNs [Registered Nurses] and LPNs [Licensed Practical Nurses] will participate in the management of medical conditions by following physician orders, assessment of residents, and reporting changes in condition .Interventions will be modified in a resident's plan of care as needed. Considerations for needed modifications include .Changes in medical condition or degree of risk for developing foot ulcers .New onset or recurrent foot ulcer .lack of progression towards healing .Resident non-compliance .Changes in the resident's goals and preferences. 6 .The facility will follow proper infection prevention practices for foot care equipment/devices, including but not limited to nail clippers .reusable medical devices .must be cleaned and reprocessed . 3. The facility's Pressure Injury Staging and Care Plan Consideration and Pressure Injury Management Guidelines documents (from The Named Company dated 2019) were provided to the survey team on 9/4/2024, when the facility was asked for the source used by the facility to identify and stage pressure ulcers/injuries. The documents are as follows: a. Review of the facility's Pressure Injury Staging and Care Plan Consideration document revealed, .Stage 1 Pressure Injury: Non-blanchable erythema of intact skin .Intact skin with a localized area of non-blanchable erythema [a skin discoloration that doesn't run white when pressed], which may appear differently in darkly pigmented skin Stage 2 Pressure Injury: Partial-thickness skin loss with exposed dermis [middle layer of skin] .The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. Adipose (fat) is not visible and deeper tissues are not visible. Granulation tissue [healing process for deep pressure ulcers], slough [dead tissue], and eschar [dead dark tissue] are not present. These injuries commonly result from adverse microclimate [temperature, humidity airflow near the skin] and shear in the skin over the pelvis and shear [pressure and friction exerted] in the heel . Stage 3 Pressure Injury . Full-thickness loss of skin, in which adipose (fat) is visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough and/or eschar may be visible .Undermining and tunneling [tunneling and separation in a wound that occurs under the skin] may occur .If slough or eschar obscures the extent of tissue loss this is an Unstageable Pressure Injury .Stage 4 Pressure Injury .Full-thickness skin and tissue loss with exposed or directly palpable fascia [tissue, tendons, etc. that are exposed and can be felt in a stage 4 pressure ulcer/injury], muscle, tendon, ligament, cartilage or bone in the ulcer. Slough and/or eschar may be visible, Epibole (rolled edges), undermining and/or tunneling often occur .If slough or eschar obscures the extent of tissue loss this is an Unstageable Pressure Injury . Unstageable Pressure Injury: Obscured Full-thickness skin and tissue loss .in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar .Deep Tissue Pressure Injury [DTPI]: .Intact or non-intact skin with localized area of persistent non-blanchable deep red, maroon, purple discoloration or epidermal separation revealing a dark wound bed or blood filled blister .This injury results from intense and/or prolonged pressure and shear forces at the bone-muscle interface .Do not use DTPI to describe vascular, traumatic, neuropathic, or dermatologic conditions . b. Review of the facility's Pressure Injury Management Guidelines document revealed, .Stage 1 .Off Load .Manage Moisture Cover/Protect .Strategies to Protect: Choose Moisture Barrier to match type and level of incontinence. Assess repositioning interval. Assess support surfaces. Assess wheel chair positioning .Stage 2 Partial Thickness .Off Load .Manage Exudate Cover/Protect .Cleanse with normal saline or Wound Cleanser. Light Exudate: Apply Hydrogel, Hydrogel Ag [silver], Honey Hydrogel, Xeroform or Petrolatum Gauze. Change Daily. Minimal/Moderate Exudate: Apply Hydrocolloid Dressing. Change Q3D [every 3 days] .Stage 3 Full Thickness . Off Load .Manage Exudate Fill cavity Cover/Protect .Cleanse with normal saline or Wound Cleanser. Light Exudate: Apply Hydrogel, Hydrogel Ag, Honey Hydrogel or Collagen. Moderate Exudate: Apply Collagen, Calcium Alginate, Honey Alginate or Super Absorbent Dressing. Heavy Exudate: Apply Calcium Alginate, Honey Alginate or Super Absorbent Dressing. Change QD [every day] or QOD [every other day] .Stage 4 Full Thickness .Off Load .Manage Exudate . Debride if needed .Fill cavity Cover/Protect .Cleanse with normal saline or Wound Cleanser. Light Exudate: Apply Hydrogel, Hydrogel Ag, Honey Hydrogel or Collagen. Moderate Exudate: Apply Collagen, Calcium Alginate, Honey Alginate or Super Absorbent Dressing. Heavy Exudate: Apply Calcium Alginate, Honey Alginate or Super Absorbent Dressing. Change QD or QOD .Unstageable 100 % [percent] Eschar Full Thickness .Off Load . Manage Exudate . Debride . Fill Cavity .Cover/Protect . Cleanse with normal saline or Wound Cleanser. Chose a debridement: Autolytic, enzymatic or sharp debridement. Light Exudate: Apply Hydrogel, Hydrogel Ag, Honey Hydrogel dressing. Moderate Exudate: Apply Collagen, Calcium Alginate, Honey Alginate or Super Absorbent Dressing. Heavy Exudate: Apply Calcium Alginate, Honey Alginate or Super Absorbent, Change Dressing QD or QOD . Unstageable .Off Load .Keep Dry .Cover/Protect .Assess Support Surfaces .Decrease Friction/Shear .Stable Eschar: Keep area dry. Keep area intact. Assess wheelchair positioning and seating. Stable Eschar on heels: (dry, no erythema, no exudate, fluctuance [Sign of pus that has accumulated beneath the surface of the skin])- area does not need to be debrided. Paint with skin prep or betadine. Off load heels. No shoes . Deep Tissue Injury [DTI] .Off Load .Keep Dry .Cover/Protect .Assess Support Surfaces .Decrease Friction/Shear . Strategies to protect: DTI on heels: Suspend heels with pillows, specialty cushions, boots. DTI sacral/gluteal: Use moisture barrier to match type and amount of incontinence. Assess repositioning interval. Assess support surfaces. Assess wheelchair positioning and seating .Medical Device Related Pressure Injuries .Pressure injuries that result from the use of devices designed and applied for diagnostic or therapeutic purposes. The resultant ulcer generally conforms to the pattern or shape of the device. Should be staged to the most severe tissue damaged depth .Off Load .Manage Exudate .Debride if needed .Fill cavity . Cover/Protect .Removal, padding or repositioning of device causing injury is of utmost importance to allow and/or prevention. Residents with any type of medical device in place should be assessed at least twice a day for possible skin injury. 4. Review of medical record revealed Resident #27 was admitted on [DATE], with diagnoses including Cerebral Infarction, Hemiplegia, Diabetes, Contracture, Dysphagia, Dementia and Aphasia. Review of the Braden Scale assessment completed on 12/30/2022 revealed Resident #27 was at high risk of developing a pressure ulcer. The facility failed to provide Resident #27's Braden Scale Assessment since the admission assessment on 12/30/2022 after requesting. Review of Resident #27's care plan revealed .Approach Start Date 4/20/2023 CONTRACTURES: The resident has contractures of the LUE [left upper extremity], bilateral hands). Provide skin care to keep clean and prevent skin breakdown . Review of Resident #27's care plan revealed .Approach date 11/22/2023 . Resident is at risk for skin breakdown R/T [related to] immobility . Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #27 was rarely/never understood with cognitive skills for daily decision making severely impaired. The resident did not have a Brief Interview for Mental Status (BIMS) score. Further review revealed Resident #27 had impaired Range of motion (ROM) to upper left side extremity and a ROM impairment to both lower extremities. Resident #27 was dependent on staff for all activities of daily living (ADL's). Review of Resident #27's Medication Administration Record (MAR) dated 8/1/2024 through 8/31/2024 revealed: Cleanse area to palm of left hand with wound cleanser, pat dry, apply calcium alginate with a dry 4 x (by) 4, on Monday, Wednesday, and Friday. Cleanse stage 3 (III) to right buttock with wound cleanser pat dry, apply silver alginate and cover with border foam 3 times weekly and as needed. Review of Resident #27's care plan revealed .Approach Start Date: 8/6/2024 Rolled wash cloth inside left hand . Review of Resident #27's Wound Event Note dated 8/7/2024, revealed laceration to palm of left hand, caused by fingernails embedded into left hand, with measurements, in centimeters (cm) by (x) length x width x depth (L x W x D), of 2.2 cm x 2.0 cm x 0.2 cm. The facility failed to provide signed physician orders for the pressure ulcer/injury treatment to Resident #27's left hand palm. Review of Resident #27's care plan revealed .Approach Start Date: 8/7/2024 Resident has skin tears or cuts palm of left hand .Record location, size (length, width, depth), color, surrounding skin, presence/absence of drainage/pain/signs of healing every week .Treat area per MD [Medical Doctor] orders . Review of Resident #27's progress note dated 8/13/2024, revealed .laceration measures 0.2 cm x 0.2 cm x 0.1 cm left palm . Review of the INTEGRATED WOUND CARE Follow-up Progress Note dated 8/16/2024, revealed a stage 3 pressure injury/ulcer was identified on Resident #27's right buttock as a pressure injury with moderate serosanguinous exudate and tissue type documented with 100% granulation. The wound measured 1.1 cm x 0.9 cm x 0.3 cm. Review of the medical record revealed Resident #27's stage 3 to right buttock pressure injury was identified on 8/16/2024 with measurements of 1.1 cm x 0.9 cm x 0.3 cm. Review of Resident #27's MARS dated 8/1/2024 -8/31/2024, revealed no wound treatment documentation for right buttock stage 3 pressure injury on 8/16/2024. The facility failed to provide signed physician orders for treatment of Resident #27's stage 3 pressure injury. Review of Resident #27's care plan revealed .Approach Start [NO DATE] Resident with stage 3 to right buttock .provide treatments as ordered .assess wounds and skin weekly for changes .keep clean and dry as possible .Minimize skin exposure to moisture .keep linen clean and dry and wrinkle free . The care plan was not revised/updated to reflect the date the Stage 3 was identified. Observation on 8/19/2024 at 9:30 AM and 2:45 PM, and on 8/20/2024 at 8:09 AM and 2:23 PM, revealed Resident #27's fingernails appeared trimmed with jagged edges, bilateral hands without hand rolls, and with a foul odor. The resident's legs were observed to be contracted. The facility failed to follow the care plan for bilateral hand rolls for Resident #27. During an interview on 8/20/2024 at 2:30 PM, CNA O was asked how many staff are supposed to turn and reposition Resident #27. CNA O stated, We try to use 2 staff to turn and repo [reposition]. CNA O was asked if she smelled an odor from Resident #27's hands. CNA O stated, They are sweaty and needs cleaning I will get someone to help me wash them. CNA O was asked when Resident #27's hands are washed. CNA O states, She is bathed daily, but we ask the nurse to help open her hands at times . CNA O was asked what she would do if she observed an injury or a wound on a resident. CNA O stated, I would need to tell my nurse. CNA O was asked if Resident #27 was supposed to have anything in her hands. CNA O stated, I think so, I will get some washcloths . CNA O was asked why she didn't have hand rolls in her hands. CNA O stated, .guess we forgot .we should have had them there in her hands when we came on shift this morning . CNA O was asked how often Resident #27's nails are trimmed. CNA O stated, I don't know the nurse takes care of that . CNA O was asked if Resident #27 can open her hands on her own. CNA O stated, .no she cannot do anything she had a stroke .we do all her care, she's totally dependent on staff . During an interview on 8/20/2024 at 3:15 PM, LPN N was asked who trims Resident #27's nails. LPN N stated, The CNA trims her nails weekly . LPN was asked who cleans her hands. LPN N stated, .the CNA cleans her hands daily . LPN N was asked if Resident #27 had a wound inside her left hand. LPN N stated, I think she does but the wound nurse takes care of the wounds . LPN N was asked would Resident #27 have interventions in place for her hand contractures. LPN N stated, She needs hand rolls for that . Observation on 8/20/2024 at 3:45 PM, revealed Resident #27 did not have hand rolls in her hands in accordance with the resident's care plan. The resident's legs were observed to be contracted. Observation and interview in Resident's room on 8/21/2024 at 10:30 AM, with LPN A revealed Resident #27's bilateral hands did not have hand rolls. LPN A was asked when Resident #27 should have hand rolls. LPN A stated, She should have hand rolls each shift, I will do that now. LPN A opened Resident #27's left contracted hand, removed the dressing from her left palmed hand. Observation of Resident #27's palm of left-hand revealed a round open wound. The round edge of the wound appeared white with a moist edge surrounding the wound. The wound bed was red. The dressing had light brown drainage, with a slight odor. The wound measured (L length x [by] width x Depth) 2.0 cm x 2.0 cm x 0.2 cm. LPN A was asked what caused the wound and what stage was the wound. LPN A stated, I originally found the wound on 8/7 [2024] during her weekly skin assessment. My wound event note was documented as a laceration .the injury was caused by her fingernails embedded into her left palm of her hand. LPN A was asked if the wound was caused by pressure to the left palm from her nails embedded into her hand. LPN A stated, Yes, it was . LPN A was asked if the laceration she documented was actually a pressure injury. LPN A stated, I can't say . LPN A was asked if she can stage a wound. LPN A stated .Yes I am certified, but the Wound Nurse Practitioner stages the wounds . LPN A was asked if the wound should be staged as a pressure injury. LPN A stated, .the nails were pressed into her skin by her contracted hand, and pressure was applied, I would say it could be a pressure injury . LPN A was asked who trims her fingernails and how often are they trimmed. LPN A stated, The charge nurse usually trims them .I can't say when the last time they were trimmed . LPN A was asked how long her fingernails were on the day the wound was found. LPN A stated, Her nails were very long .that's why they cut into her hand and why I documented a laceration . LPN A was asked how often Resident #27's hands are cleaned. LPN A stated, Staff should clean her hands everyday but the nurses may have to assist with opening her hands. LPN A was asked if Resident #27 can open her hands or position herself in bed. LPN A stated, No she's total dependence [on staff] with her care. LPN A was asked what interventions are in place for Resident #27's hand contractures. LPN A stated, She is supposed to have a hand roll or rolled wash cloths in her hands. LPN A was asked if Resident #27's hand had a foul odor and why she doesn't have hand rolls in place. LPN A stated, Yes, her hands have an odor and need to be cleaned .she needs hand rolls in her hands as well . LPN A was asked how often the dressing is changed. LPN A stated, 3 times a week. LPN A was asked why the laceration was changed to a skin tear on 8/23/2024. LPN A stated .I probably would not have changed the wound to a skin tear, but the wound NP documented that . LPN A was asked if the wound could have been prevented. LPN A stated, I believe so. LPN A was asked if the resident's left palm wound was larger than the last measurement. LPN A stated .I believe so, it's almost the same size as the day it was initially found . The resident's legs were observed to be contracted. The 8/21/2024 measurements were not documented in the medical record, and the 8/21/2024 measurements had increased in size from the 8/13/2024 measurements. Observation on 8/22/2024 at 7:30 AM, revealed Resident #27 did not have hand rolls in her hands in accordance with the care plan. Observation and interview in the resident's room on 8/22/2024 at 10:30 AM, revealed LPN C described Resident #27's right buttock as a stage 3 pressure injury. LPN C stated, .the wound appears as a full thickness tissue loss with the wound bed red with granulation tissue measuring 0.5 cm x 0.5 cm x 0.3 cm. LPN C was asked when the wound was found and at what stage was the wound when it was first documented. LPN C stated, The right buttock [pressure ulcer/injury] was found on 8/16/2024 at a Stage 3. LPN C was asked how Resident #27 developed a wound at a stage 3. LPN stated, .her comorbidities . LPN C was asked if a wound should initially start at a stage 3. LPN C stated, No, it should not start as a stage 3 pressure injury. Review of Resident #27's progress note dated 8/23/2024, revealed .skin tear to left hand measures 0.4 cm x 0.4 cmx 0.1 cm . Resident #27's left palm pressure injury healed on 8/24/2024. Review of the INTEGRATED WOUND CARE Follow-up Progress Note dated 8/23/2024, revealed Resident #27's .pressure ulcer stage 3 to right buttock was .documented as a pressure injury with moderate serosanguinous exudate and tissue type with 50% granulation and 50% dermis. The wound measured 0.5 cm x 0.5 cm x 0.3 cm . Review of Resident #27's shower/bath sheets dated 8/2/2024, 8/6/2024, 8/9/2024, 8/13/2024 revealed no documentation the resident had any skin integrity issues or open area to the right buttock. Review of the INTEGRATED WOUND CARE Follow-up Progress Note dated 8/26/2024, revealed Resident #27's pressure ulcer stage 3 to the right buttock was documented as a pressure injury with no exudate, with tissue type 100% epithelial, and measured 0.5 cm x 0.5 cm x 0.3 cm. The facility was asked for signed MD orders on 8/27/2024. The facility did not provide requested signed MD on 8/27/2024. The facility was asked for signed MD orders on 8/28/2024. The facility did not provide requested signed MD orders on 8/28/2024. The facility provided signed MD orders on 8/29/2024, but the orders did not include Resident #27's treatments to pressure injury to palm of left hand or stage 3 right buttock. During an interview on 8/29/2024 at 2:30 PM, the DON was asked if the Medical Regimen Review Report dated 8/1/2024 through 8/28/2024 included the complete signed physician orders August 2024 for Resident #27. The DON stated Yes. The DON was asked if she can see treatment orders on the report. The DON stated No, but I will check on that . The DON was asked if the treatment orders should be signed by the physician. The DON stated Yes. The DON was asked if a treatment isn't signed on the MAR or Treatment Administration Record (TAR), was the wound treatment completed. The DON stated, .if it's not documented it's not completed. Review of the INTEGRATED WOUND CARE Follow-up Progress Note dated 9/2/2024, revealed .Pressure ulcer Buttock right .Resolved 9/2/2024 .PLAN .MASD [moisture- associated skin damage] right Buttock .Cleanse with wound cleanser, pat dry. Apply collagen, border gauze. QD [every day]/ [and] prn [as needed] . The facility failed to reassess and implement interventions for the [NAME][TRUNCATED]
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

ADL Care (Tag F0677)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure a resident who was unab...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure a resident who was unable to carry out activities of daily living (ADL) was provided nail care for 1 of 4 (Resident #105) sampled residents reviewed for activities of daily living. The facility's failure to ensure toenail care was provided resulted in Actual Harm when Resident #105's skin was adhered to a long toenail, causing the resident pain. The findings include: 1. Review of the facility policy titled, Activities of Daily Living (ADLs), dated 2/2024, revealed .Care and services will be provided for the following activities of daily living .grooming .A resident who is unable to carry out activities of daily living will receive the necessary services to maintain .grooming and personal hygiene . Review of the facility policy titled, Nailcare, dated 4/1/2024, revealed .Assessments of resident nails will be conducted on admission .to determine the resident's nail condition, needs .Routine cleaning and inspection of nail will be provided during ADL care on an ongoing basis .Routine nail care .will be provided at regular intervals . Review of the admission Packet Document titled, Resident Rights, revealed .The resident has the right to a dignified existence .inside and outside the facility . 2. Review of the medical record revealed Resident #105 was admitted to the facility on [DATE], with diagnoses including Muscle Weakness, Pain, and Need for assistance with Personal Care. Review of the physician orders revealed .Start Date .4/7/2024 .Consultation for Podiatry .as needed for patient health and comfort . Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, which indicated Resident #105 was cognitively intact and dependent on staff for personal hygiene. Review of the care plan dated 6/24/2024, revealed Resident #105 had a self care deficient and was dependent on staff for ADLs. During an interview on 8/18/2024 at 4:31 PM, Resident #105 stated, I need my toenails cut, they have not been cut since I have been here. They look like a freak show. Observation in the resident's room on 8/20/2024 at 10:21 AM, revealed Resident #105 asked the surveyor when she was going to get her toenails cut. The toenails were making the socks poke out due to their length. LPN K was asked to Resident 105's room by the surveyor and asked to remove Resident #105's socks. Resident #105 told LPN K that she was hurting her while she was moving her toes and looking at the nails. Resident #105's toenails on the left foot were thick, long and extended past the tips of the toes about 1/4 of an inch. The right foot toenails were thin and extended past the tips of the toes. LPN K didn't want to trim the right foot big toenail because she felt the skin was attached to the nail. She stated she was going to try to trim the other nails. LPN K confirmed the Resident was on the podiatry list for the week. Review of the progress notes revealed, 08/21/2024 03:09 PM [Named Resident #105] .informed that podiatry has cancelled and has been rescheduled for 9/5/24 [2024], 9/12/24 and 9/24/24, though [Named Resident #105] was scheduled for outside podiatry visit today . During an interview on 8/21/24 at 10:28 AM, the Social Work Director confirmed podiatry cancelled visit today and won't be back until September. Resident #105 was on the list to be seen by the onsite Podiatry Company, that had cancelled the 8/21/2024 facility onsite visit. The facility scheduled an outside appointment after the facility onsite podiatry company cancelled. During an interview on 8/22/24 at 8:24 AM, Resident #105 stated she went to the podiatrist (outside of the facility) yesterday [8/21/2024] and had her toenails cut. She stated, .my toes feel a lot better. They don't hurt anymore . During an interview on 8/22/2024 at 12:20 PM, Resident #105 was asked if her toenails hurt before they were cut. Resident #105 stated, Yes, my toenails were painful. During an interview on 9/3/2024 at 10:35 AM, the 3rd floor Assistant Director of Nursing (ADON) confirmed nails should be assessed two times a week and staff should have noticed the nail length before 8/18/2024, when the surveyor brought the resident's long and painful toenails to the facility's attention. During an interview on 9/3/2024 at 4:54 PM, Resident #105 was asked how her toenails were, she stated, .feels like I have new feet . Resident #105 was admitted to the facility on [DATE] and there was a physician's order for a podiatry consult dated 4/7/2024. The facility failed to provide podiatry services until 8/21/2024 when Resident #105's toenails were long, painful, and the right big toenail was attached to the skin, which caused pain to the resident.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, and interview the facility failed to provide appropriate care and services for wounds (non-press...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, and interview the facility failed to provide appropriate care and services for wounds (non-pressure ulcer/injury wounds) for 2 of 10 (Residents #123 and #479) reviewed for wounds. The findings include: 1. Review of medical record revealed Resident #123 was admitted to the facility on [DATE], with diagnoses including Peripheral Vascular Disease (PVD), Diabetes, Neuropathy, Chronic Kidney Disease, Acquired Absence of Left Leg Below Knee, and Metabolic Encephalopathy. Review of Resident #123's Right Lower Extremity Arterial Duplex Ultrasound dated 3/19/2024, revealed .Mild to moderate PAD [Peripheral Artery Disease]. Below-knee monophasic [one phase] flow consistent with distal trifurcation [the act of splitting or dividing into three branches] disease . Review of the quarterly MDS dated [DATE], revealed Resident #123 had a BIMS score of 5, which indicated Resident #123 had severe impaired cognition. Functional status was coded to reveal the resident was totally dependent on others for ADL's. Review of Resident #123's care plan effective date 7/30/2024, revealed .Resident has vascular/multifactorial -Right Heel [identified on 2/20/2024 as a pressure ulcer/injury] -Right Ankle [identified on 5/7/2024] vascular/multifactorial: Resident is at risk for further skin breakdown . Review of Resident #123's care plan with effective date of 8/5/2024, revealed . Wound-NP reclassified all pressure ulcers above to Vascular Ulcer .has Peripheral Vascular Disease [PVD] with potential for complications aeb [as evidenced by] Previous Pressure Ulcers reclassified .on (8/5/24) as Vascular Ulcer-Right Heel, Vascular Ulcer-Right Ankle, and Vascular Ulcer-Right Lateral Midfoot resolved .Observe PRN [as needed] any s/sx [signs and symptoms] of skin problems related to PVD: Redness, Edema, Blistering, Itching, Burning, Bruises, Cuts, other skin lesions . Review of Resident #123's INTEGRATED WOUND CARE Follow-up Progress Note dated 8/05/2024, revealed .vascular and diabetic right ankle was observed and documented with moderate serosanguinous exudate with 60% slough and 40% dermis .the wound measured 2.2 cm x 2.5 cm x 0.3 cm .Cleanse with dakins [topical antiseptic to treat and prevent infections], pat dry, apply honey followed by xeroform then gauze wrap QD [every day]/[and] prn [as needed] . Review of Resident #123's Wound Detail Report dated 8/7/2024, revealed .arterial ulcer right ankle wound 0.6 cmx 1.2 cm x 0.3 cm with purulent (opaque, milky; sometimes green) tissue type Necrotic Tissue . Review of Resident #123's INTEGRATED WOUND CARE Follow-up Progress Note dated 8/16/2024, revealed .vascular and diabetic right ankle was observed and documented with moderate serosanguinous exudate with tissue type 60% slough and 40% granulation .the wound measured 2.3 cm x 1.9 cm x 0.3 cm . Cleanse with dakins, pat dry apply honey followed by xeroform then gauze wrap QD /prn . Review of Resident #123's physician orders dated 8/17/2024, revealed .Cleanse vascular and diabetic right ankle with dakins pat dry apply hydrogel silver followed by xeroform then gauze wrap daily and prn . Review of Resident #123's INTEGRATED WOUND CARE Follow-up Progress Note dated 8/23/2024, revealed .vascular and diabetic right ankle was observed and documented with light serosanguinous exudate with tissue type 40% slough and 60% dermis .the wound measured 2.0 cm x 1.5 cm x 0.3 cm .recommend empiric abx [antibiotic] (bactrim ds bid [two times a day] x [for] 10 days) for infection . Review of Resident #123's progress note dated 8/26/2024, revealed .RIGHT HEEL .PURULENT DRAINAGE .the wound had drainage Friday .ABT [antibiotic] was recommended . During an interview on 8/26/2024 at 2:40 PM, LPN C confirmed the progress note from 8/23/2024 and 8/26/2024 were observations made by the Wound NP and herself (LPN C), on those days. Observation and interview in the resident's room with LPN C on 8/26/2024 at 2:45 PM, revealed Resident #123's arterial right ankle wound as a round area with 50% slough with purulent white drainage with a foul odor, measuring 2.0 cm x 1.5 cm x 0.3 cm. LPN C stated, .we recognized on Friday [8/23/2024] of purulent drainage .NP seen the wound on 8/23/2024 and made a recommendation for an antibiotic .the wound is worse today I reached out [called] to NP yesterday LPN C was asked when the Wound NP last saw the wound. LPN C stated, .the wound NP seen the wound Friday (8/23/2024) and today (8/26/2024). LPN C was asked when the antibiotic should have been started. LPN C stated, We [Wound NP and LPN C] saw the wound appearance was worse on 8/23/2024 and we should have wrote [written] an order that day. LPN C was asked if it takes 4-5 days to start a recommended antibiotic for an infected wound. LPN C stated, . sometimes .we just reach out [call/communicate] to NP for an order of the recommended antibiotic . LPN C was asked did you contact the MD. LPN C stated, We usually call NP or 3rd Eye [after hour on-call agency] . LPN C was asked if the wound appeared worse today (8/26/2024) than on Friday 8/23/2024. LPN C stated, .the odor is there and there is purulent drainage .yes it may be worse today [than it was on 8/23/2024] . Review of Resident #123's physician order dated 8/27/2024, revealed .Bactrim DS [Trimethoprim/[and] Sulfamethoxazole] .800-160 mg .1 oral twice a day for 10 days for wound healing . The facility failed to start Resident #123's recommended antibiotic (Bactrim DS 800-160 mg for 10 days) for wound healing on 8/23/2024. The antibiotic was started 5 days later on 8/27/2024. Review of Resident #123's INTEGRATED WOUND CARE Follow-up Progress Note dated 8/30/2024, revealed .vascular and diabetic right ankle was observed and documented with moderate serosanguinous exudate with tissue type 30% slough and 30% dermis, 10% eschar and 30% granulation .the wound measured 2.0 cm x 1.5 cm x 0.3 cm .cleanse with dakins, pat dry, apply hydrogel silver followed by xeroform then gauze wrap QD [every day]/ [and] PRN [as needed] . bactrim ds bid x 10 days. Needs vascular consult d/t [due to] lack of improvement in wounds .culture obtained last week . During an interview on 9/4/2024 at 10:10 AM, the Wound NP was asked why Resident #123's wounds were re-classified 5 months after the Right Lower Extremity Arterial Duplex Ultrasound. The Wound NP did not give an answer for the question. During an interview on 9/4/2024 at 11:30 AM, the DON was asked if a resident had a recommendation for an antibiotic from the Wound NP for an infected wound, should that Resident with an infected wound wait 5 days for an antibiotic to be started. The DON stated, No. The DON was asked why Resident #123's wounds were re-classified 5 months after the Right Lower Extremity Arterial Duplex Ultrasound. The DON stated, .I'm not sure .he is being scheduled for a vascular consult . In summary, Resident #123 who was dependent on staff for repositioning and turning and risk for developing wounds, developed a right heel and right ankle wounds. The wounds were classified as pressure ulcer/injuries for over 5 months before they were classified as vascular/diabetic wounds. The right heel was assessed with s/sx of infection with antibiotics recommended on 8/23/2024. The antibiotic was not started until 8/27/2024. 2. Review of the closed medical record revealed Resident #479 was admitted on [DATE], with diagnoses including End Stage Renal Disease, Hemodialysis, Pulmonary Embolism, Heart Failure, Type 2 Diabetes Mellitus, Rheumatoid Arthritis, Morbid Obesity, Polyneuropathy, Unspecified Psychosis, Essential Hypertension, and Sarcoidosis. Review of the Wound Management Detail Report dated 8/31/2023 - 9/11/2023 for the left calf Diabetic Ulcer revealed the following: On 8/31/2023 the left calf Diabetic Ulcer was identified and measured 4.2 cm x 4.6 cm x 0.1 cm with 100% necrotic tissue/eschar. The facility did not identify the ulcer until it was necrotic. On 9/5/2023 the left calf Diabetic Ulcer measured 2.5 cm x 11.6 cm with 70% necrotic tissue and 30% granulation and was declining. On 9/11/2023 the left calf Diabetic Ulcer measured 13.8 cm x 8 cm, had heavy purulent drainage, and was declining. During an interview on 9/5/2024 at 1:50 PM, LPN H was asked if she would expect the diabetic ulcer wound located on Resident #479's left lower leg to be observed and assessed prior to the area having 100% necrotic tissue/eschar, LPN H stated, .I would expect it to be reported before then. When asked if Certified Nursing Assistants (CNAs) report when they see a change in a resident's skin. LPN H stated, I would beg [the CNAs to report]. We are short a lot and the CNAs may be in a rush. I really can't speak as to why it's not seen. It should have been. But that's how it is here .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview the facility failed to provide appropriate care and ser...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview the facility failed to provide appropriate care and services for residents with an indwelling catheter (a tube in the bladder that drains urine) for 2 of 4 (Resident #71 and #91) sampled residents reviewed for indwelling catheters. The findings include: 1. Review of the facility policy titled, Indwelling Catheter and Removal, dated 3/15/2023, revealed .Indwelling urinary catheters are catheters that remain in the bladder to assist with urinary elimination .increase the risk of urinary tract infections .If an indwelling catheter is in use, the facility will provide appropriate care for the catheter in accordance with current professional standards of practice and resident care policies and procedures . Review of the facility policy titled, Catheter Care, dated 2/20/2024, revealed .It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use .Catheter care will be performed every shift and as needed by nursing personnel . 2. Review of the Hospital Progress Note for Resident #71 dated 11/10/2022, prior to admission to the nursing home facility, revealed .Chief Complaint .abd [abdominal] pain and unable to urinate. Abd [abdomen] firm and distended on arrival. Pt [Patient] unable to state when he last urinated .Foley catheter was placed .impression .Acute urinary retention due to bladder outlet obstruction .Acute renal failure .UTI [urinary tract infection] . Review of the medical record revealed Resident #71 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including Atrial Fibrillation, Retention of Urine, Dysuria, Diabetes, Congestive Heart failure and Chronic Obstructive Pulmonary Disease. Review of the January 2023 Physician's Orders for Resident #71 revealed, .Provide [named indwelling urinary catheter] .care with soap and water every shift and PRN [as needed] .Order Date .11/14/2022 .Change [named indwelling urinary catheter] .bag Q [every] 2 weeks on the first and 15th of every month . Review of the October 2023 Medication Administration Record (MAR) revealed there was no documentation Resident #71's catheter bag was changed in the month of October. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated Resident #71 was cognitively intact and had an indwelling urinary catheter. Review of the November 2023 MAR revealed there was no documentation Resident #71's catheter bag was changed in the month of November. Review of the December 2023 MAR revealed there was no documentation Resident #71's catheter bag was changed in the month of December. Review of the medical regimen review report dated 7/1/2023 - 12/31/2023, revealed .Change .[named indwelling urinary catheter] Bag every 2 weeks on night shift and as needed .Start Date 09/18/2023 . The facility was unable to provide documentation that Resident #71's catheter bag was changed every 2 weeks as ordered for the months of October, November and December of 2023. The facility failed to provide catheter care and ensure resident #71's catheter bag was changed in accordance with the physician's orders and their policy to prevent potential catheter related problems such as UTIs. Review of the progress notes revealed, .1/23/2024 .The nurse assessed the resident [#71] having dark red blood and sediments in urine in his 16 Fr [French] . [named indwelling urinary catheter] .BP [blood pressure] 101/67 P [pulse] 105 T [temperature] 101.9. The resident verbally states that his catheter has not pulled/tugged .The nurse contacted .MD [Medical Doctor] gave orders to collect UA [urinalysis], & [and] to create orders for lab [laboratory] to draw CBC [Complete Blood Count], BMP [Basic Metabolic Profile]. The nurse collected urine and the urine had a foul strong odor .The nurse performed catheter care and changed the resident's foley bag . Review of the URINE CULTURE dated 1/23/2024, revealed > [greater than] 100,000 cfu [colony forming unit]/mL [milliliter] Multiple bacterial morphotypes [group of organisms in urinary sediment that can be a valuable tool for diagnosis] present; no predominant pathogen . Review of the January 2024 MAR revealed Resident #71's catheter bag was not signed as being changed till the resident complained of pain on 1/25/2024. Review of the progress note revealed, .1/25/2024 .Resident [#71] complained of pain to lower abdomen and perineal area. He has decreased urine output and c/o [complaint of] pain 5/10. Attempted to remove foley and reinsert and resident refused. Patient stated he wanted to be transferred to the hospital . Review of the progress notes revealed, .1/25/2024 .c/o of bladder pain and no urinary output .head to toe assessment completed with bladder distention noted. resident [#71] refused to allow this nurse to change foley out did allow to flush with 60cc of normal saline. NP [Nurse Practitioner] was notified and gave new order for lab and bladder scan but resident refused and asked to be transported to hospital .resident .transferred to [Named Hospital] . Review of the Hospital ED (Emergency Department) records dated 1/25/2024 and 1/26/2024 revealed Resident #71 presented to the ED and was discharged back to the nursing facility on 1/26/2024. Review of ED Physician Documentation dated 1/25/2024, revealed .Presented today with abdominal distention, and with a malfunctioning Foley which was not draining. Urology was consulted, and they removed the Foley. It was apparently encrusted and difficult to remove, somewhat traumatic .Foley has been replaced .shows mild leukocytosis [a high white blood cell count that can be caused from infections, inflammation, injury or immune disorder] .Follow up with Urology .Take the antibiotic .for urinary tract infection .The patient presents with urinary retention .from the nursing home .States he has had his foley in place for over a year w/o [without] it being changed. He is coming from a nursing home and nursing home reports it hasn't been exchanged since November 2022. Attempted to deflate balloon, which only removed 3L [liter] of a yellow-brown liquid. When attempting to remove unable to withdraw and patient is in extreme pain. Cut the catheter balloon port off w/o further drainage or deflation .Spoke with urology .asked for patient to be able to urinate prior to discharge. If patient is unable to do so, advised giving him a couple of hours before replacing the foley .Unable to urinate will require foley placement prior to discharge .patient is tachycardic and diaphoretic. Likely due to bladder distention with unable to void .Impression and Plan .Condition: Stable .was given the following educational materials: FOLEY CATHETER CARE, URINARY RETENTION . Review of the 1/26/2024 ED Discharge Instructions revealed, .Be sure to follow up with your regular physician or specialist as instructed at discharge as this is the best way to ensure that you receive the very best of care . Review of the progress note revealed, .1/26/2024 .Resident [#71] arrived via [by way of] stretcher x [times] 2 assist .16 Fr .catheter .Dark red urine, medium amount of urine in bag .1/29/2024 .Resident continues ABT [antibiotic] therapy for UTI . Review of the progress notes revealed, .3/5/2024 .Attempted to change resident's foley catheter and resident refused, stating You are not changing my catheter, I only want the bag changed and I told you that.Foley bag changed, resident tolerated well . Review of the March 2024 MAR revealed Resident #71's catheter bag was not signed as being changed as ordered for the month of March. Review of the lab results dated 4/15/2024, revealed .URINALYSIS .NITRITE POSITIVE .LEUKOCYTES 3+ [plus] RBC [red blood cells] 0-2 .WBC [white blood cells] 20-30 .BACTERIA MANY .URINE CULTURE .> [greater than] 100,000 CFU [colony-forming unit] [a count to measure the number of bacteria in a urine sample] .ML [milliliter] PROVIDENCIA RETTGERI [is a bacteria primarily associated with complicated urinary tract infections from patients that have long term catheter] . Review of the progress notes revealed, . 4/27/2024 .Resident completes Macrobid therapy for UTI . Review of the progress notes revealed, . 4/29/2024 .nurse spoke to resident and asked resident why he refuses to let staff provide foley catheter exchanges. Resident stated, No, I am not going to let them touch my foley, and you all can just get ready to send me to the hospital whenever it needs to be changed. Review of the April 2024, May 2024, June 2024, and July 2024 MARs revealed there was no documentation Resident #71's catheter bag was changed each month as ordered. Review of the August 2024 Physician Orders revealed, .Change [named indwelling urinary catheter] .Bag every 2 weeks on night shift and as needed .Start Date 09/18/2023 . Observation in the resident's room on 8/27/2024 at 3:04 PM, revealed Resident #71 dressed, lying in the bed with an indwelling urinary catheter hanging on the right side of the bed, a privacy bag covering the drainage bag. During an interview on 8/29/2024 at 2:10 PM, Licensed Practical Nurse (LPN) I confirmed she took care of Resident #71, he was compliant with catheter care and let staff change his catheter bag. Review of the Urology Consult dated 8/30/2024, revealed .I explained to the patient today .that it [indwelling catheter] definitely needs to be changed every month .Infection in a patient with a catheter, is only when the patient has bacteria in the urine and they are having symptoms or very foul-smelling urine . During a telephone interview on 9/3/2024 at 10:05 AM, Previous Nurse Practitioner (NP) R was asked about Resident #71's catheter and how often catheters should be changed. NP R stated, .didn't [facility] share with me any policies and one of those was catheter change .I was hoping it was not true .about not being changed in a year .catheter should be changed out every 3 months .but has to be done routine and catheter care daily .that should come with standard of care with the facility .a part of the protocol that is missing . During an interview on 9/4/2024 at 9:01 AM, the Director of Nursing (DON) confirmed physician orders should be followed, Resident #71's catheter bag should have been changed every 2 weeks, and there should be no blanks left on the MAR, if he had refused, should be signed and clicked refused. During an interview on 9/4/2024 at 9:36 AM, the Administrator confirmed Physician orders should be followed and stated, .we don't change the catheter .he [Referring to Resident #71] goes to the ER [emergency room] or urologist, what we do is change the catheter bag . The Administrator confirmed catheter care should be provide, there should be no blanks on the MAR and if the resident refused it should have been documented. During a telephone interview on 9/4/2024 at 3:59 PM, Previously Employed NP Q confirmed she provided care to Resident #71 and was asked how often catheters should be changed. NP Q stated, .I don't know what the policy was at that time .asked numerous times .when I did ask people no one could give me an answer .I asked the physician .administration and nurse's staff .standard practice every month . NP Q confirmed the catheter bags should be changed every 2 weeks and not changing the bag every 2 weeks could cause a urinary tract infection and stated, .due to the sediment build up . NP Q was asked do you feel like residents are receiving quality care at the facility. NP Q stated, No. During a telephone interview on 9/5/2024 at 8:35 AM, LPN M confirmed Resident #71 allowed staff to perform catheter care and change out the catheter bag, but he wanted to be sent to the hospital to have the catheter exchanged. During an interview on 9/5/2024 at 4:01 PM, the DON confirmed that she was unable to provide the UA that was ordered on 1/23/2024. During a telephone interview on 9/5/2024 at 4:32 PM, the Medical Director confirmed he provided Resident #71's care. The Medical Director was asked how often catheters should be changed. The Medical Director stated, . I've been Director here .just over a year .my protocol case to case . change every month . The Medical Director confirmed catheter bags should be changed every 2 weeks and stated, .that is the protocol to avoid uti . The Medical Director was asked should physician orders be followed. The Medical Director stated, Definitely. During an interview on 9/5/2024 at 6:09 PM, the DON was asked did the facility do an assessment or put anything in place for why Resident #71 didn't want the staff to change out his catheter. The DON stated, .we sent him to urologist .and try to encourage him . 3. Review of the medical record revealed Resident #91 was admitted to the facility on [DATE], with diagnoses including Dysphagia, Malignant Neoplasm of the Breast and Colon, History of Breast Cancer, Need Assistance with Personal Care, Diabetes, Acute Kidney Failure, Severe Protein Malnutrition, Pressure Ulcer of Left and Right Buttocks Stage 3, and Obstructive Reflux Uropathy. Review of the admission MDS dated [DATE] revealed Resident #91 had a BIMS of 4, which indicated severe cognitive impairment, incontinent of bowel, the use of an indwelling urinary catheter, and the use of a feeding tube. Review of the Care Plan revised 7/30/2024, revealed .Problem Start Date .7/3/2024 .Indwelling Catheter .Resident requires an indwelling urinary catheter r/t [related to] obstruction .Provide catheter care . Review of a Physician Order dated 7/3/2024 to 7/29/2024, revealed Foley 16 FR with 10 cc balloon to bedside straight drainage for diagnosis / Hx [history of] need .every shift . Review of the facility's Treatment Administration Record (TAR) for July 2024 revealed staff documented the use of a 16 Fr 10cc [NAME] indwelling catheter every shift from 7/3/2024 to 7/16/2024. Review of the medical record revealed no order for indwelling catheter care for the use of an indwelling urinary catheter for August 2024. Review of the August 2024 TAR revealed Resident #91 had no order for urinary catheter care. Review of a Physician Progress Note dated 8/9/2024 revealed, .Foley catheter with sediment looking urine . Observations in the resident's room on 8/19/2024 at 10:56 AM and 3:01 PM, and 8/20/2024 at 8:25 AM, revealed an indwelling urinary catheter tube with cloudy yellow urine in tubing, catheter bag elevated and contained in a privacy bag. Observation in the resident's room on 8/21/2024 at 8:44 AM and 9:27 AM, revealed an indwelling urinary catheter bag contained in a privacy bag and elevated with clear yellow urine in tubing. Observation in the resident's room on 8/26/2024 at 11:04 AM and 2:26 PM, revealed an indwelling urinary catheter bag contained in a privacy bag and elevated at bedside. Observation in the resident's room on 8/28/2024 at 11:29 AM and 3:32 PM, and 8/29/2024 at 11:33 AM, revealed an indwelling urinary catheter bag contained in a privacy bag and elevated with yellow urine in the tubing. During an interview on 8/29/2024 at 2:23 PM, the DON was asked if a resident has an indwelling urinary catheter should they have written physician orders for the use. The DON confirmed that residents should have physician orders for the use of an indwelling urinary catheter. The DON confirmed that residents should receive catheter care at least every shift. The DON confirmed that Resident #91 was admitted with an indwelling urinary catheter.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure care and services were ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure care and services were provided for 1 of 4 (Resident #91) residents reviewed for the use of a Percutaneous Endoscopic Gastrostomy (PEG) tube (a PEG tube is inserted into the stomach to give medications and food supplements). The findings include: 1. Review of the facility's policy titled Care and Treatment of Feeding Tube revised 5/31/2023, revealed .It is the policy of this facility to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible .Feeding tubes will be utilized according to physician orders .The resident's plan of care will address the use of feeding tube, including strategies to prevent complications .Examination and cleaning of the insertion site in order to identify, lessen, or resolve possible skin irritation and local infection . 2. Review of the medical record revealed Resident #91 was admitted to the facility on [DATE], with diagnoses including Dysphagia, Malignant Neoplasm of the Breast and Colon, History of Breast Cancer, Needs Assistance with Personal Care, Diabetes, Acute Kidney Failure, Severe Protein Malnutrition, Pressure Ulcer of Left and Right Buttocks Stage 3 and Obstructive Reflux Uropathy. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #91 scored a 4 on the Brief Interview for Mental Status (BIMS), which indicated severe cognitive impairment. Resident #91 has a PEG tube for medications and feeding. Review of the Medical Regiment Review Report revealed, .Start date .6/14/2024 .Enteral Feeding (Bolus) .Administer ONE carton Nepro Carb Steady [enteral feeding supplement] via [by way of] PEG at Rate q [every] 6 hrs [hours] to provide total of 948 ml [milliliters] . Review of the Care plan last reviewed and revised 7/3/2024, revealed, .Problem Start Date .7/3/2024 .Feeding Tube .requires feeding tube R/T [related to] dysphagia .Provide peg tube care as ordered . Review of the June 2024 and July1-16, 2024 Treatment Administration Record (TAR), revealed no documentation Resident #91 received PEG site care. Observation in the resident's room on 8/19/24 at 10:56 AM, 3:01 PM, and on 8/20/2024 at 8:25 AM, revealed PEG tube feeding Nephro infusing at 65ml/hr and auto flush at 40ml/hr. Observation in the resident's room on 8/26/24 at 2:16 PM, revealed enteral feeding supplement and syringe on the bedside table labeled and dated 8/26/2024. Observations in the resident's room on 8/28/24 at 8:00 AM, 11:29 AM, and 3:32 PM, revealed PEG feeding syringe and enteral feeding supplement on the bedside table labeled and dated 8/28/2024. Observation in the resident's room on 8/29/24 at 11:33 AM, revealed PEG feeding syringe and enteral feeding supplement on the over the bed table labeled and dated. The facility failed to ensure care and services for the use of a PEG tube for Resident #91 when peg site care was not performed.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide education for Advance Directives to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide education for Advance Directives to residents or resident's responsible parties for 33 of 34 sample residents (Resident #12, #22, #23, #27, #29, #30, #43, #50, #51, #58, #71, #86, #91, #92, #95, #97, #98, #105, #107, #112, #123, #124, #127, #137, #150, #151, #153, #154, #156, #157, #171, #174, and #229) reviewed for Advanced Directives. The findings include: 1. Review of the facility's policy titled Advance Directives Policy, dated 2/20/2024, revealed .It is the policy of this facility to support and facilitate a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an advance directive. Advanced directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated .The facility will provide the resident or resident representative information about the right to refuse medical or surgical treatment and formulate an advance directive . 2. Review of the medical record revealed Resident #12 was admitted to the facility on [DATE], with diagnoses including Neurogenic Bladder, Dysphagia, Rheumatoid Arthritis, Psychosis, and Hypothyroidism. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #12 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated cognitive intact. 3. Review of the medical record revealed Resident #22 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Anxiety, Atrial Fibrillation, and Psychosis. Review of the significant change MDS dated [DATE] revealed Resident #22 had a BIMS score of 12, which indicated the resident had moderate cognitive impairment. 4. Review of the medical record revealed Resident #23 was admitted to the facility on [DATE], with diagnoses including Anxiety, Diabetes, Cerebral Infarction, Cancer of Kidney, and Schizophrenia. Review of the quarterly MDS assessment dated [DATE], revealed Resident #23 had a BIMS score of 14, which indicated the Resident was cognitively intact. 5. Review of the medical record revealed Resident #27 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Diabetes, Gastrostomy, and Dementia. Review of the quarterly MDS dated [DATE], revealed Resident #27 had severe cognitive impairment. The facility was unable to perform a BIMS test. 6. Review of the medical record revealed Resident #29 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease, Aphasia, and Dysphagia. Review of the quarterly MDS dated [DATE], revealed Resident #29 had a BIMS of 9, which indicated the Resident had moderate cognitive impaired. 7. Review of the medical record revealed resident #30 was admitted to the facility on [DATE], with diagnosis including Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, Dementia, and Thyrotoxicosis. Review of the quarterly MDS dated [DATE] revealed Resident #30 had a BIMS score of 11, which indicated the Resident had moderate cognitive impairment. 8. Review of the medical record revealed Resident #43 was admitted to the facility on [DATE], with diagnoses including Peripheral Vascular Disease, Glaucoma, Coronary Artery Disease, and Anxiety. Review of the annual MDS dated [DATE] revealed Resident #43 had a BIMS score of 12, which indicated the Resident had moderate cognitive impairment. 9. Review of the medical record revealed Resident #50 was admitted to the facility on [DATE], with diagnoses including Chronic Atrial Fibrillation, Chronic Obstructive Pulmonary Disease, Cerebral Infarction, Diabetes. Review of the quarterly MDS assessment dated [DATE], revealed Resident #50 had a BIMS score of 15, which indicated the Resident was cognitively intact. 10. Review of the medical record revealed Resident #51 was admitted to the facility on [DATE], with diagnoses including Encephalopathy, Diverticulosis, Pulmonary Edema, Diabetes, and Sepsis. Review of the quarterly MDS dated [DATE], revealed Resident #51 had a BIMS of 11, which indicated the Resident had moderate cognitive impairment. 11. Review of the medical record revealed Resident #58 was admitted to the facility on [DATE], with diagnoses including Atherosclerotic Heart Disease, Anxiety, Hypertension, and Heart Failure. Review of the Quarterly MDS dated [DATE], revealed Resident #58 had a BIMS score of 9, which indicated the Resident had moderate cognitive impairment. 12. Review of the medical record revealed Resident #71 was admitted to the facility on [DATE], with diagnoses including Atrial Fibrillation, Urinary Retention, Congestive Heart Failure, Chronic Respiratory Failure, and Cardiomyopathy. Review of the annual MDS dated [DATE], revealed Resident #71 had a BIMS score of 15, which indicated the Resident was cognitively intact. 13. Review of the medical record revealed Resident #86 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Diabetes, Heart Failure, Psychotic Disorder, and Anxiety. Review of the quarterly MDS dated [DATE], revealed Resident #86 had a BIMS score of 00, which indicated the Resident had severe cognitive impairment. 14. Review of the medical record revealed Resident #91 was admitted to the facility on [DATE], with diagnoses including Dysphagia, End Stage Renal Disease, Breast and Colon Cancer, Muscle Weakness, Metabolic Encephalopathy, Hypertension, Pressure Ulcer Stage 3 of Right Buttocks and Left Buttocks, and Severe Protein Malnutrition. Review of the admission MDS dated [DATE], revealed Resident #91 had a BIMS of 4, which indicated the Resident had severe cognitive impairment. 15. Review of the medical record revealed Resident #92 was admitted to the facility on [DATE], with diagnoses including Dementia, Anxiety, Depression, and Atrial Fibrillation. Review of the annual MDS dated [DATE] revealed Resident #92 had a BIMS score of 6, which indicated the Resident had severe cognitive impairment. 16. Review of the medical record revealed Resident #95 was admitted to the facility on [DATE], with diagnoses including Bipolar Disorder, Anxiety, Dementia, and Rheumatoid Arthritis. Review of the quarterly MDS dated [DATE] revealed Resident #95 had a BIMS score of 13, which indicated the resident was cognitively intact. 17. Review of the medical record revealed Resident #97 was admitted to the facility on [DATE], with diagnoses including Peripheral Vascular Disease, Diabetes, and Vitamin D Deficiency. Review of the quarterly MDS dated [DATE] revealed Resident #97 had a BIMS score of 13, which indicated the Resident was cognitively intact. 18. Review of the medical record revealed Resident #98 was admitted to the facility on [DATE], with diagnoses including Senile Degeneration of Brain, Diabetes, Functional Quadriplegia, Benign Prostatic Hyperplasia, Cerebral infarction, and Hypothyroidism. Review of the quarterly MDS dated [DATE], revealed a BIMS score of 00, which indicated Resident #98 was severely cognitively impaired. 19. Review of the medical record revealed Resident #105 was admitted to the facility on [DATE], with diagnoses including Complete Intestinal Obstruction, Morbid Obesity, Dyspnea, and Cellulitis. Review of the quarterly MDS dated [DATE],4 revealed Resident #105 had a BIMS score of 13, which indicated the Resident was cognitively intact. 20. Review of the medical record revealed Resident #107 was admitted to the facility on [DATE], with diagnoses including Fusion of Spine, Spondylosis, Spinal Stenosis, Pain, and Sleep Apnea. Review of the quarterly MDS dated [DATE], revealed Resident #107 had a BIMS of 15, which indicated the Resident was cognitively intact. 21. Review of the medical record revealed Resident #112 was admitted to the facility on [DATE], with diagnoses including Congestive Heart Failure, Nontraumatic Intracerebral Hemorrhage, Cocaine Abuse, and Diabetes. Review of the quarterly MDS dated [DATE] revealed Resident #112 had a BIMS of 12, which indicated the Resident was moderately cognitively impaired. 22. Review of the medical record revealed Resident #123 was admitted to the facility on [DATE], with diagnoses including Peripheral Vascular Disease, Chronic Kidney Disease, Diabetes, and Anemia. Review of the quarterly MDS dated [DATE] revealed Resident #123 had BIMS of 5, which indicated the resident was severe cognitive impaired. 23. Review of the medical record revealed Resident #124 was admitted to the facility on [DATE], with diagnoses including Systemic Lupus Erythematosus, Diabetes, and Pressure Ulcers. Review of the quarterly MDS dated [DATE] revealed Resident #124 had a BIMS of 12, which indicated the resident was cognitively intact. 24. Review of the medical record revealed Resident #127 was admitted to the facility on [DATE], with diagnoses including Benign Neoplasm of Meninges, Chronic Obstructive Pulmonary Disease, Psychosis, Diabetes, and Seizures. Review of the quarterly MDS dated [DATE] revealed Resident #127 had a BIMS score of 5, which indicated the Resident had severe cognitive impairment. 25. Review of the medical record revealed Resident #137 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Depression, Anemia, and Aphasia. Review of the quarterly MDS dated [DATE], revealed Resident #137 had severe cognitive impairment. The facility was unable to perform a BIMS test. 26. Review of the medical record revealed Resident #150 was admitted to the facility on [DATE], with diagnoses including Chronic Obstructive Pulmonary Disease, Respiratory Failure, Adult Failure to Thrive, and Insomnia. Review of the quarterly MDS dated [DATE], revealed Resident #150 had a BIMS of 13, which indicated the Resident was cognitively intact. 27. Review of the medical record revealed Resident #151 was admitted to the facility on [DATE], with diagnoses including Spondylosis, Anxiety, Spinal Stenosis, and Pressure Ulcer of Sacral Region. Review of the quarterly MDS dated [DATE], revealed Resident #151 had a BIMS of 12, which indicated the Resident was cognitively intact. 28. Review of the medical record revealed Resident #153 was admitted to the facility on [DATE], with diagnoses including Nontraumatic Intracerebral Hemorrhage, Diabetes, Cerebral Infarction, and Dementia. Review of the quarterly MDS dated [DATE], revealed Resident #153 had a BIMs of 8, which indicated the resident had moderate cognitive impairment. 29. Review of the medical record revealed Resident #154 was admitted to the facility on [DATE], with diagnoses including Encephalopathy, End Stage Renal Disease, Seizures, Anemia, and Dementia. Review of the quarterly MDS dated [DATE], revealed Resident #154 had a BIMS score of 11, which indicated the Resident had moderate cognitive impairment. 30. Review of the medical record revealed Resident #156 was admitted to the facility on [DATE], with diagnoses including End Stage Renal Disease, Congestive Heart Failure, Diabetes, and Atrial Fibrillation. Review of the quarterly MDS dated [DATE], revealed Resident #156 had a BIMS score of 11, which indicated the Resident had moderate cognitive impairment. 31. Review of the medical record revealed Resident #157 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Esophageal Cancer, Hypertension, and Anxiety. Review of the quarterly MDS assessment dated [DATE], revealed Resident #157 had a BIMS score of 14, which indicated the Resident was cognitively intact. 32. Review of the medical record revealed Resident #171 was admitted to the facility on [DATE], with diagnoses including Anemia, Colon Cancer, Dysphagia, Atelectasis, and Altered Mental Status. Review of the quarterly MDS dated revealed Resident #171 had a BIMS of 7, which indicated the Resident had severe cognitive impairment. 33. Review of the medical record revealed Resident #174 was admitted to the facility on [DATE], with diagnoses including Encephalopathy, Diabetes, Dementia, Hypokalemia, and Systemic Lupus Erythematosus. Review of the admission MDS dated [DATE], revealed Resident #174 had a BIMS score of 6, which indicated the Resident had severe cognitive impairment. 34. Review of the medical record revealed Resident #229 was admitted to the facility on [DATE], with diagnoses including Nontraumatic Intracerebral Hemorrhage, Vitamin B12 Deficiency, Cerebral Infarction, Bacteremia, and Schizophrenia. Review of the admission MDS dated [DATE], revealed Resident #229 had a BIMS score of 5, which indicated the Resident had severe cognitive impairment. 35. During an interview on 8/26/2024 at 11:34 AM, the Administrator was asked who was responsible for the Advance Directive. The Administrator stated, .on admission it's the admission Director .and then Social Services does it 48 hours after admission . The Administrator was asked should residents be offered advance Directive, educated and given opportunity to formulate on admission. The Administrator stated, Yes, Ma'am. The Administrator confirmed the facility had done a 100% audit of advance directive since the survey team had made her aware of the advance directives. The Administrator confirmed advance directive should be done on admission. The facility was unable to provide documentation that the Advance Directives had been offered to Resident #12, #22, #23, #27, #29, #30, #43, #50, #51, #58, #71, #86, #91, #92, #95, #97, #98, #105, #107, #112, #123, #124, #127, #137, #150, #151, #153, #154, #156, #157, #171, #174, and #229.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to report allegations of abuse for 4 of 12 res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to report allegations of abuse for 4 of 12 residents (Residents #35, #43, #107 and #157) sampled for abuse. The findings include: 1. Review of the facility policy titled, Abuse, Neglect and Exploitation, dated 4/3/2024, revealed .It is the policy of the facility to provide protections for the .welfare and rights of each resident .that prohibit and prevent abuse .Abuse .includes verbal abuse .willfully includes .derogatory terms to residents .within hearing distance .Reporting of all alleged violations to the Administrator, state agency .and to all other required agencies .within a specified timeframes .Not later than 24 hours if the events .do not result in serious bodily injury . 2. Review of the medical record revealed Resident #157 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Malignant Neoplasm of Esophagus, Anxiety, and Depression. Review of the admission MDS assessment dated [DATE], revealed a BIMS score of 15 which indicated Resident #157 was cognitively intact. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental (BIMS) score of 14 which indicated Resident #157 was cognitively intact. Review of the Investigation Staff to Resident Allegation, dated 8/21/2024, revealed .Notifications (complete all that apply) .Physician .[Named Physician] .8/21/24 1530 .Family .[Named Family Member] .8/21/24 1545 .What happened .CNA [certified nursing assistant] .constantly asking her [resident] when she was going home and that she did not need to be here. [Resident] voiced .made her feel nervous and upset . Review of the facility investigation provided, revealed the allegation of verbal abuse was not reported. During an interview on 9/3/2024 at 2:00 PM the Director of Nursing (DON) was asked if the allegation of abuse was reported to the state agency. She stated that after talking to the resident they didn't feel it was abuse and did not report the allegation. 3. Review of the medical record revealed Resident #107 was admitted to the facility on [DATE], with diagnoses including Cerebral Infraction and Schizoaffective Disorder. Review of the quarterly MDS assessment dated [DATE], revealed Resident #107 had BIMS score of 15, which indicated cognitively intact. Review of a named police department Incident Report dated 8/26/2024 at 8:44 AM, revealed Resident #35 alleged that Resident #107 had been physically aggressive toward Resident #107. 4. Review of the medical record revealed Resident #43 was admitted to the facility on [DATE], with diagnoses including Anxiety and Hypertension. Review of the annual MDS dated [DATE], revealed Resident #43 had a BIMSs score of 12, which indicated moderately cognitively impaired. Review of a named police department Incident Report dated 8/26/2024 at 8:44 AM, revealed Resident #43 alleged that Resident #107 had been physically aggressive toward Resident #107. During an interview on 8/27/2024 at 3:45 PM, the Administrator confirmed she was made aware on 8/26/2024, of an allegation that Resident #107 had been physically aggressive with Resident #43 on 8/23/2024. 5. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE], with diagnoses including Osteoarthritis and Cerebral Infraction. Review of the quarterly MDS dated [DATE], revealed Resident #35 had a BIMS score of 12, which indicated moderately cognitively impaired. Review of a named police department Incident Report dated 8/26/2024 at 8:44 AM, revealed Resident #35 alleged that Resident #107 had been verbally aggressive toward her. Review of the Incident Reporting System sheet revealed Resident #35's allegation of verbal abuse was not reported to the state until 8/27/2024 at 5:30 PM. The facility failed to report an allegation of resident-to-resident abuse in a timely matter.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation, named Police Department Incident Report, and interview, t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation, named Police Department Incident Report, and interview, the facility failed to thoroughly investigate alleged incidents of resident-to-resident abuse for 3 of 12 sampled residents (Resident #35, #43 and #107) reviewed for abuse and failed to submit a 5-day follow up report to the state in a timely matter for 2 of 5 sampled residents (Resident #58 and #98) reviewed for abuse. The findings include: 1.Review of the facility's policy titled, Abuse, Neglect and Exploitation, dated 4/3/2024, revealed .It is the policy of this facility to .An immediate investigation is warranted when suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect, or exploitation occur .Provide complete and thorough documentation of the investigation .The facility will make efforts to ensure all residents are protected from physical and psychosocial harm, as well as additional abuse, during and after the investigation. Examples include .Responding immediately to protect the alleged victim .Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies (e.g. law enforcement when applicable) within specified timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b. Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury .The Administrator will follow up with government agencies, during business hours, to confirm the initial report was received, and to report the results of the investigation when final within 5 working days of the incident, as required by state agencies . 2. Review of the medical record revealed Resident #107 was admitted to the facility on [DATE], with diagnoses including Cerebral Infraction, Spinal Stenosis, Schizoaffective Disorder, and Hemiplegia and Hemiparesis following cerebral infraction affecting left non-dominant side Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #107 had Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. 3. Review of the medical record revealed Resident #43 was admitted to the facility on [DATE], with diagnoses including Anxiety and Hypertension, Review of the annual MDS assessment dated [DATE], revealed resident #43 had a BIMS score of 12, which indicated moderately impaired cognition. Review of a [named police department] Incident Report dated 8/26/2024 at 8:44 AM, revealed Resident #35 alleged Resident #107 was physically aggressive toward Resident #107. The facility failed to present a thorough investigation of the allegation Resident #107 was physically abusive toward Resident #43. 4. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE] with diagnoses including Osteoarthritis, Cerebral Infraction, and Pain in Right Knee. Review of the quarterly MDS assessment dated [DATE] revealed a Brief interview for Mental Status BIMS score of 12, which indicated Resident #35 was moderately cognitively impaired. Review of a [named police department] Incident Report dated 8/26/2024 at 8:44 AM, revealed Resident #35 alleged that Resident #107 was verbally aggressive toward her. Review of the facilities investigation revealed after the facility became aware on 8/26/2026 of Resident #35's allegation of verbal abuse, there were no statements from witness', nor from the perpetrator, or alleged victim until 8/27/2024. There were no interventions to prevent the verbal abuse, until 8/27/2027 at 5:00 PM for Resident #35 and until 8/27/2024 at 3:00 PM for Resident #107. The facility failed to provide dates for the Staggered Smoking Breaks for Resident #35 and Resident #107. There were no in-services related to verbal abuse until 8/27/2024. The facility failed to present a thorough investigation of Resident #35's allegation of verbal abuse. During an interview on 8/27/2024 at 3:45 PM, the Administrator confirmed verbal aggression is a form of abuse and she was not made aware of Resident #35's allegation of verbal abuse on 8/26/2024 until 8/27/2024. During an interview on 8/28/2024 at 11:49 AM, the Social Worker confirmed on Monday Morning, 8/26/2024, she was informed by Resident #35 that during a smoke break on 8/25/2024, Resident #107 used profane language to address Resident #35. The facility failed to thoroughly investigate allegations of abuse. 5. Review of the medical record revealed Resident #58 was admitted on [DATE] with diagnoses including Atherosclerotic Heart Disease, Anxiety, Hypertension, and Heart Failure. Review of the annual MDS assessment dated [DATE], revealed a BIMS score of 11, which indicated Resident #58 was moderately cognitively impaired. Review of the Facility Reported Incident revealed, .Date and time of occurrence: 2/8/2024 10:55:00 AM .became aware of the incident on 2/8/2024 10:55:00 AM .facility reported .Physical Abuse .Employee was immediately removed from the hall and placed on suspension pending investigation .heard resident holler out you are smothering me .stop hitting me .Social Services, MD [medical doctor] and family made aware. Abuse in-service immediately initiated . Review of the Incident Reporting System sheet revealed Resident #58's allegation of staff to resident abuse 5-day follow up was not submitted to the state until 9/5/2024. During an interview on 9/4/2024 at 9:21 AM, the Administrator was asked who is responsible to report the 5 day follow up to the state. The Administrator stated, .the 5 day is myself or the DON . The Administrator confirmed she didn't see that the 5 day follow up had been done. 6. Review of the medical record revealed Resident #98 was admitted to the facility on [DATE] with diagnoses including Senile Degeneration of Brain, Diabetes, Functional Quadriplegia, Benign Prostatic Hyperplasia, Cerebral Infarction, and Hypothyroidism. Review of the Annual MDS assessment dated [DATE], revealed a BIMS score of 00, which indicated Resident #98 was severely cognitively impaired and was not coded for behaviors. Review of the Facility Reported Incident revealed, .Date and time of occurrence: 1/29/2024 4:15:00 AM .The facility reported the following [Named Resident # [NAME]] .hit [Named Resident #98] on the face on left side, discoloration noted to left side face .aggressor placed on 1:1 .Law enforcement and Ombudsman notified .5 day follow up report not submitted . Review of the Incident Reporting System sheet revealed Resident #98's allegation of resident-to-resident abuse 5-day follow up was not submitted to the state until 9/5/2024. During an interview on 9/4/2024 at 9:30 AM, the Administrator confirmed that she could not find the 5 day follow up to the state and stated, .I'm honest .didn't do it .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on job description, facility employee file, medical record review, and interview, the facility failed to ensure the licens...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on job description, facility employee file, medical record review, and interview, the facility failed to ensure the licensed practical nurses (LPN) who performed wound care had the competencies and skill sets necessary to perform the care and services for pressure ulcers for 3 of 3 LPNs (LPN A, LPN B, and LPN C) who performed wound care for pressure ulcers for 7 of 10 sampled (Resident #27, #78, #123, #151, #171, #478, and #479) residents who received wound care for pressure ulcers. The findings include: 1. Review of the Treatment Nurse Job Description updated 12/2018, revealed .Provide nursing care to residents as prescribed by the physician and in accordance with standards of nursing practice and regulations .assess and document resident progress in the medial record. Perform all preventative skin care, dressing changes and wound care. Monitor turning and positioning of residents. Monitor the treatment of decubitus ulcers with appropriate documentation and communication to the physician .notify physician of new skin problems, changes of condition .Communicate pertinent information about resident condition and progress . 2. Review of the Clean Wound Dressing Change competency form for LPN A revealed the skills documentation section was incomplete. The competency form was not dated or signed by a Reviewer. Review of the Clean Wound Dressing Change competency form for LPN C revealed the skills documentation section was incomplete. The competency form was not dated or signed by a Reviewer. 3. Review of the medical record revealed Resident #27 was admitted on [DATE], with diagnoses including Hemiplegia, Diabetes, Contracture, Dysphagia, Cerebral Infarction, Atrial Fibrillation, and Gastrostomy Status. Resident #27 developed a facility acquired pressure ulcer to the hand due to the Resident's long fingernails being embedded into the Resident's skin. A Stage 3 facility acquired pressure ulcer to the Resident's right buttock was discovered by staff on 8/16/2024. There was no documentation the Resident had a Stage 3 pressure ulcer to the right buttock prior to 8/16/2024. There were no signed physician's orders for treatments to the Resident's hand and buttocks pressure ulcers. LPN C was Resident #27's wound/treatment nurse. 4. Review of the medical record revealed Resident #78 was admitted to the facility on [DATE], with diagnosis including Cerebral Infarction with Hemiplegia, Dysphagia, Diabetes, Seizures, Major Depressive Disorder, Cardiac Pacemaker, and Gastrostomy. Resident #78 developed a facility acquired pressure ulcer to Left Lateral Ankle area which was identified as a Stage 4 pressure ulcer. LPN B inconsistently assessed the staging of the pressure ulcer. LPN B was Resident' 78's wound/treatment nurse. LPN B had competencies and skills for providing and assessing wounds. 5. Review of the medical record revealed Resident #123 was admitted on [DATE], with diagnoses including Peripheral Vascular, Diabetes, Neuropathy, and Chronic Kidney Disease. Resident #123 developed a vascular wound to the right heel on 7/30/2024. On 8/26/2024, LPN C documented the wound drainage with a foul order at which time the NP ordered antibiotics. There was no documentation LPN C had identified the worsening of the wound prior to 8/26/204. LPN C was Resident #123's wound/treatment nurse. 6. Review of the medical record revealed Resident #151 was admitted to the facility on [DATE], with diagnoses including Benign Prostatic Hypertrophy, Difficulty Walking, Anxiety, Spinal Stenosis, Tobacco Use, Moderate Protein Calorie Malnutrition, Polyneuropathy and Stage 3 Pressure Ulcer. Resident #151 developed a facility acquired pressure ulcer to the right foot described as a fluid filled blister on 8/6/2024from the foot resting on the foot board. On 8/16/2024, the pressure ulcer to the right foot was reclassified as a Stage 3 measuring 7 by 2 by 0.2. LPN C was Resident #151's wound/treatment nurse. 7. Review of the medical record revealed Resident #171 was admitted to the facility on [DATE], with diagnoses including Malignant Neoplasm of Colon, Abnormalities of Plasma Protein, Dysphagia, Atelectasis, Hypertension, Altered Mental Status, Anemia in Neoplastic Disease, and Open Wound, Left Lower Leg. Resident #171 was identified as being at risk for pressure ulcers on admission. Resident #171 developed a facility acquired pressure ulcer to the coccyx area on 8/19/2024 measuring 5 by 1.3 by 0.3 assessed as a Stage 3. LPN C was Resident #171's wound/treatment nurse. 8. Review of the medical record revealed Resident #478 was admitted on [DATE], with diagnoses including Anoxic Brain Injury, Encephalopathy, Decubitus Ulcers, Pneumonia, Urinary Tract Infection, Peripheral Vascular Disease, Gastrostomy, Acute Respiratory Failure with Hypoxia, Epilepsy, Dementia, Alcohol Abuse, Pulmonary Edema, Quadriplegia. Resident #478 developed a facility acquired pressure ulcer assessed as a Stage 3 to the sacral area on 9/13/2023. Wound care treatments were ordered for every Monday, Wednesday and Friday. The wound care treatments to the sacral pressure ulcer were not performed every Monday, Wednesday and Friday from 10/1/2023 - 10/31/2023 as ordered. Resident #478 developed a facility acquired pressure ulcer assessed as a State 3 to the umbilicus area on 10/19/2023. Daily wound dressings/care was ordered. There was no documentation wound care was performed on 10/19/2023, 10/28/2023, 10/29/2023, 10/30/2023 and 10/31/2023. LPN C was Resident #478's wound/treatment nurse. 9. Review of the medical record revealed Resident #479 was admitted on [DATE] with diagnoses including End Stage Renal Disease, Hemodialysis, Pulmonary Embolism, Heart Failure, Type 2 Diabetes Mellitus, Rheumatoid Arthritis, Morbid Obesity, Polyneuropathy, Unspecified Psychosis, Essential Hypertension, and Sarcoidosis. Review of LPN H's admission note for Resident #479 dated 8/11/2023 revealed the Resident was admitted with a State 3 pressure ulcer to the buttock and ischial area. Review of the NP's note for Resident #479 dated 8/14/2023 revealed the NP documented, .No reported impaired skin integrity concerns . Review of the Physicians note dated 8/14/2023 revealed to perform wound care to the buttock and ischial pressure ulcers once per day every Monday, Wednesday and Friday. Review of the treatment records for Resident #479 revealed the pressure ulcer wound care was not performed once per day every Monday, Wednesday and Friday as ordered form 8/14/2023 - 9/1/2023. LPN C assessed Resident #479/2 pressure ulcers inconsistently. LPN C was Resident #479's wound/treatment nurse. 10. During an interview on 9/5/2024 at 11:00 AM, the Director of Nursing (DON) was asked if she was aware that some of the pressure ulcers had been identified once the pressure ulcers had reached a Stage 3. The DON stated, Yes . The DON was asked should the development of pressure ulcers be identified sooner. The DON confirmed if residents' skin was being checked and weekly nurse's assessments were being completed, she would expect the development of pressure ulcers to be identified before they reached a Stage 3. The DON was asked should pressure ulcer care/treatment be missed and not followed per physician orders. During an interview on 9/5/2024 at 4:55 PM, the Area Director of Clinical services confirmed this facility has had prior issues with pressure ulcers. Refer to F-686
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on policy review, observation and interview, the facility failed to ensure medications were stored appropriately when Licensed Practical Nurse (LPN) I left one (1) of 9 medication storage areas ...

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Based on policy review, observation and interview, the facility failed to ensure medications were stored appropriately when Licensed Practical Nurse (LPN) I left one (1) of 9 medication storage areas (2nd floor Split Cart) unlocked, unattended, and out of line of site and when 3 of 7 nurses (LPN H, LPN L and Registered Nurse (RN)) F left medications unattended at the bedside. The findings include: 1. Review of the facility policy titled, Medication Storage dated 9/2023, revealed .All drugs .will be stored in locked compartments .medication carts, cabinets, drawers .During a medication pass, medications must be under the direct observation of the person administering the medications or locked in the mediation storage area/cart . 2. Observation on 8/21/2024 at 2:31 PM, revealed RN F in Resident #157's room. The RN placed a medication cup containing medications on the overbed table and went to the bathroom to wash their hands. The medication was left out of sight and unattended during this time. Observation on 8/22/2024 at 9:32 AM, revealed LPN H in Resident #45's room. The LPN placed the tray containing medications on the overbed table and went to bathroom to wash their hands. The medications were left out of sight and unattended during this time. During an interview on 8/22/2024 at 10:05 AM, LPN H stated, I should have taken the meds [medications] with me. Observation on 8/22/2024 at 11:10 AM, LPN I walked away from the 2nd floor Split Cart medication cart leaving the medication cart unlocked, unattended and out of the line of sight. Observation of the medication cart revealed a tube of Diclofenac Sodium Gel 1% was in the drawer with no label with Resident's name on it. LPN I stated it was Resident #379's medication. During an interview on 8/22/2024 at 11:14 AM, LPN I confirmed she should not have left the medication cart unlocked and out of the line of sight and medications should be labeled with the Resident's name. During an interview on 8/22/2024 the 2nd floor Assistant Director of Nursing stated, Cart [medication carts] should be locked and medications should be labeled with the resident name. Observation on 8/29/2024 at 10:18 AM, revealed LPN L entered Resident #173's room, placed the Resident's medications on the overbed table, walked away from the medications, went into the bathroom and left the Resident's medication out of her sight and unattended. During an interview on 8/29/2024 at 10:18, LPN L confirmed she should not have walked away and left Resident #173's medication out of sight and unattended. During an interview on 9/5/2024 at 3:20 PM, the Director of Nursing confirmed nurses should not walk away from the medications, leave medications out of sight of staff, medication carts should be locked when unattended and out of sight and medications in the medication cart should be labeled with the Resident's name.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview, the facility failed to ensure food was stored properly when unlabeled, undated, and expired items were in 2 of 3 (200 hall and 400 hall) nourishment...

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Based on policy review, observation, and interview, the facility failed to ensure food was stored properly when unlabeled, undated, and expired items were in 2 of 3 (200 hall and 400 hall) nourishment refrigerators observed. The findings include: 1. The facility's policy titled, Use and Storage of Food Brought in by Family or Visitors revised 2/17/2024, revealed .All food items .by the family or visitor brought in must be labeled .and dated .The facility may refrigerate labeled and dated .items in the nourishment refrigerator .If not consumed within 3 days, food will be thrown away by the facility staff . 2. Observation in the 200 Hall Nutrition Room on 8/22/2024 at 8:40 AM, revealed the following in the residents' nourishment refrigerator: A bottle of tea unlabeled and undated. A plastic container with a sandwich unlabeled and undated. A bag with a water bottle and container of watermelon, unlabeled and undated. During an interview on 8/22/2024 at 8:49 AM, the 2nd floor Assistant Director of Nursing (ADON) confirmed that staff and residents share the same nourishment refrigerator, and foods should be dated and labeled. 3. Observation in the 400 Hall Nutrition Room on 8/22/2024 at 9:06 AM, revealed the following in the residents' nourishment refrigerator: A container with a Mexican meal unlabeled and undated. A jar of chunky salsa unlabeled and undated. A bottle of Jungle punch unlabeled and undated. A snicker ice-cream bar unlabeled and undated. During an interview on 8/22/2024 at 9:07 AM, Licensed Practical Nurse (LPN) E confirmed that items in the nourishment refrigerator should be dated and labeled. During an interview on 8/29/2024 at 12:07 PM, the Administrator confirmed items in the nutritional refrigerators should be labeled and dated. During an interview on 8/29/2024 at 12:23 PM, the ADON was asked were the nutritional refrigerators on the halls for both the residents and staff. The ADON stated, For residents only . The ADON confirmed items in the refrigerator should be labeled and dated . During an interview on 8/29/2024 at 2:33 PM, the Dietary Manager (DM) confirmed the kitchen wasn't responsible for the nourishment refrigerators and stated, .on Fridays the housekeepers throw out everything that is not labeled and dated .and clean them out . The DM confirmed everything in the nourishment refrigerators should be labeled and dated.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected multiple residents

Based on policy review, job description review, medical record review, and interview, the Quality Assurance Performance Improvement (QAPI) committee failed to ensure a QAPI program that identified iss...

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Based on policy review, job description review, medical record review, and interview, the Quality Assurance Performance Improvement (QAPI) committee failed to ensure a QAPI program that identified issues, implemented appropriate actions, and monitored the actions for residents with pressure ulcer/injuries and nail care for 7 of 10 (#27, #78, #123, #151, #171, #478, and #479) sampled residents reviewed for pressure ulcers, and 1 of 4 (Resident #105) sampled residents reviewed for activities of daily living. The findings include: 1. Review of the facility's policy titled Quality Assurance and Performance Improvement (QAPI), reviewed and revised 2/3/2024, revealed It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data- driven QAPI program that focuses on indicators of the outcomes of care and quality life and addresses all of the care and unique services that facility provides .The QAPI program includes the establishment of a Quality Assessment and Assurance (QAA) Committee and a written QAPI Plan .The QAA Committee shall be interdisciplinary and shall .Consist at a minimum of .The Director of Nursing Services [DON], The Medical Director or his/her designee, at least three other members of the facility's staff .The Infection Preventionist .Meet at least quarterly and as needed to coordinate and evaluate activities under the QAPI program, such as identifying issues with respect to which quality assessment and assurance activities, including performance improvement projects under the QAPI program, are necessary .Develop and implement appropriate plans of action to correct identified quality deficiencies .Regularly review and analyze data, including collected under the QAPI program and data resulting from drug regimen reviews, and act on available data to make improvements .The QAA committee must sign to verify approval of all plans of correction written .The QAPI plan will address the following elements .Tracking and measuring performances . Establishing goals and thresholds for performance improvements .Identifying and prioritizing quality deficiencies .Systematically analyzing underlying causes of systemic quality deficiencies .Developing and implementing corrective action or performances improvement activities .Monitoring and evaluating the effectiveness of corrective action/performances improvement activities and revising as needed .A prioritization of program activities that focus on resident safety, health outcomes .The facility must also consider the incidence, prevalence, and severity of problems or potential problems identified .The facility will maintain documentation and demonstrate evidence of its ongoing QAPI program .The QAPI program will be ongoing, comprehensive, and will address the full range of care and services provided by the facility .The governing body and /or executive leadership is responsible and accountable for the QAPI program .The facility maintains procedures for feedback, data collection systems, and monitoring, including adverse event monitoring .The facility draws data from multiple sources, including input from all staff, residents, families, and others as appropriate .Data is collected from all departments and is used to develop and monitor performances indicators .All identified problems will be addressed and prioritize, whether by frequency of data collection/monitoring or by the establishment of sub-committees .Considerations include .High-risk, high-volume, or problem-prone areas .Incidence, prevalence, and severity of problems in those areas .PIPs [Performance Improvement Projects] shall be designed to achieve and sustain performance improvement over time and to have an expected favorable outcome .Upon conclusion of the PIP, the sub-committee shall provide the QAA Committee with a report, which contains a summary and analysis of activities and recommendations for improvement .To ensure improvements are sustained, the effectiveness of performance improvement activities will be monitored in QAA Committee meetings in accordance with the QAPI plan, but no less than annually . 2. Review of the signed Administrator's job description signed 10/1/2023, revealed .Lead and Direct the overall operations of the facility in accordance with customer needs, government regulations and Company policies, with focus on maintain excellent care for the residents .Duties and Responsibilities .Monitor each department activities, communicate policies, evaluate performance, provide feedback and assist observe, coach .Oversee regular rounds to monitor deliver of nursing care, operation of support departments .ensure resident needs are being addressed .Responsible for the QA (Quality Assurance) program .Maintain a working knowledge of and confirm compliance with all governmental regulations . Review of the signed Director of Nursing (DON)'s job description signed 1/1/2024, revealed .To manage the overall operations of the Nursing Department in accordance with company policies, standards of nursing practices, and governmental regulations so as to maintain excellent care of all residents' needs .Management duties including .training and developing .In the absence of the Administrator and the Assistant Administrator .Monitor the Weekly Level of Care Report .and take appropriate action .Plan, develop, organize, implement, evaluate and direct the nursing services department as well as its programs .in accordance with current rules, regulations, guidelines that govern the long-term care facility .Assume administrative authority, responsibility and accountability for all functions, activities, and training of the nursing department .Organize, develop, and direct the administration and resident care of the nursing service department .Participate in Department Supervisor Meetings, Resident Care Plan Meetings, Quality Assessment and Assurance Committee Meetings, In Service Education .Participate in coordination of resident services .Meet monthly with nursing staff regarding Chart Audit and Physician's orders .Make daily rounds of the nursing department to verify that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards .Provide appropriate departmental in-service education programs in compliance with .State and Federal guidelines .Inform state of any reportable incidents within appropriate time frames .Complete investigative analysis .Make rounds with physicians as necessary .Schedule daily rounds to observe residents and to determine if nursing needs are being met .Regularly inspect the facility and nursing practices for compliance with federal, state, and local standards and regulations .Review and verify that documentation procedures for nursing are met according to .state and federal guidelines .Review nurses notes to confirm that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care .Review Quality Indicator reports . 3. Review of a Performance Improvement Plan for the allegation of compliance for pressure ulcers put into place to address any citation and to prevent residents from suffering any adverse outcome and to prevent occurrence and reoccurrences from May 16, 2024 to June 2024, was as followed: a. Identification of residents affected or likely to be affected b. All residents had an updated Braden Assessment completed between 5/16/2024 and 5/23/2024 c. Ensure initial skin assessments were completed d. Facility policies and procedures related to skin care, wound care, and pressure injury prevention were reviewed and revised e. Provided education to all licensed nurses on the completion of the Braden Score Assessment policy, and completed treatments on all new admissions f. Daily audit of the Treatment Administration Record to ensure accurate and complete documentation of skin related treatments as ordered g. Daily audits of skin related treatments including documentation, Braden Assessments, and orders. h. PIP initiated to report on above monitoring and will continue for 3 months. 4. The facility failed to ensure staff provided care and services consistent with professional standards of practice to appropriately identify PU/PIs, to prevent the development of PU/PIs, and to promote the healing of existing PU/PIs for at risk and vulnerable residents. Refer to F686. 5. The facility failed to ensure, vulnerable residents who depended on staff for ADL care and services, was given toenail care which resulted in Actual Harm for Resident #105, when the resident's toenails adhere to the resident's skin that caused pain. Refer to F677. 6. During an interview on 9/5/24 at 11:00 AM, with the Administrator and the Director of Nursing (DON), the Administrator confirmed that a Quality Assurance Performance Improvement meeting is held quarterly with the last meeting held on July 29,2024. The Administrator confirmed that all department heads along with Medical Director attends the meeting. The Administrator confirmed that the facility is currently working on falls, accident/incidents, the environment, and enhanced barrier precautions. The Administrator confirmed that a weekly wound meeting is held and she does not attend. The Administrator confirmed that she relies on the DON to keep her informed of pressure wounds, the number of pressure wounds and their progress. The Administrator confirmed she does not attend pressure wound meetings. The DON confirmed she was aware that pressure wounds were being found at a Stage 3. The DON confirmed that if resident's skin is being checked daily by CNAs (certified nursing assistants) and weekly by the wound nurses that no wound should be found at a Stage 3. The DON confirmed that the wound nurses should do their own assessments and should not use the assessment of the Wound Nurse Practitioner as their own assessments. The DON confirmed that she expects treatments for wounds to be completed as ordered and documented on the TAR (Treatment Administration Record). The Administrator confirmed she was unaware that pressure wounds were being found at a Stage 3 and that she should have been informed. The Administrator confirmed that the licensed nurses, including the wound nurses, are given yearly skills assessments with return demonstration. The DON confirmed that the 3 wound nurses were LPNs (licensed practical nurses). The DON confirmed that LPNs must be certified to stage pressure wounds. The DON confirmed that she was unaware that LPN H was not certified to stage pressure wounds and she should have been. The DON confirmed that she was the one who keeps the Medical Director informed of the wounds and their progress along with the wound nurses. The DON confirmed that the Medical Director is informed when he writes new orders for any change in treatments or supplements but no formal meeting given to the Medical Director other than in the QAPI meeting held quarterly. The DON confirmed she does not make rounds with the wound nurses unless they have a question about a wound. During an interview on 9/5/2024 at 4:20 PM, the Medical Director confirmed he was not aware that pressure wounds were being found at Stage 3 or higher in the facility and that the facility has protocols that should catch wounds before they get to a Stage 3 or higher. The Medical Director confirmed that the wound nurses should be able to stage pressure wounds and may need a higher level of degree. During an interview on 9/5/2024 at 5:46 PM, the DON confirmed that the facility had a PIP in place for pressure ulcers that started 5/16/2024 and ended 6/24/2024. The DON confirmed the PIP was put into place because of the history of the facility to have large amounts of pressure wounds, the identification of Stage 3 pressure wounds, facility acquired pressure wounds and previous survey results related to wounds. The DON confirmed that the PIP consisted of full body assessments on all residents, turning and repositioning of residents, the Braden Scale assessment and completing treatments and documentation of the completion of treatments. The DON confirmed that identifying, assessment, staging, and documentation was not part of the PIP. The DON confirmed that she in serviced staff on the Pressure Wound policy dated 8/20/2022 and should have used the newly revised Pressure Ulcer policy dated 4/2024. The DON was asked was your PIP effective if there are wounds found at Stage 3, treatments that have not been documented as complete, and inconsistency of staging of wounds. The DON stated, Yes, I would day it was. The DON was asked with pressure ulcers being so important in the wellbeing of a resident how did 30 days of monitoring put you in compliance. The DON confirmed the PIP is ongoing and the monitoring for compliance has continued. The DON was asked if it is ongoing, how were wounds found at a Stage 3, treatments not documented on the TARs, and inconsistent staging found. The DON confirmed that only treatment documentations was part of the PIP.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview, the facility failed to ensure appropriate infection control prevention and practices during medication administration when 1of 7 nurses (Licensed Pr...

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Based on policy review, observation, and interview, the facility failed to ensure appropriate infection control prevention and practices during medication administration when 1of 7 nurses (Licensed Practical Nurse (LPN)) G observed failed to clean the rubber seal of the insulin pen before attaching the needle, when 4 of 7 nurses (LPN G, LPN I, LPN L and Registered Nurse (RN) F observed failed to implement appropriate hand hygiene, and when 1 of 7 nurses (LPN H) failed to clean reusable equipment between residents. The findings include: 1. Review of the facilities policy titled, Insulin Pen dated 11/1/2023, revealed It is the policy of this facility to use insulin pens in order to improve the accuracy of insulin dosing .and serve as a teaching aid to prepare residents for self administration of insulin therapy upon discharge .Procedure .Gather supplies .Perform hand hygiene .Don gloves .Attach pen needle .Remove the pen cap from the insulin pen .Wipe the rubber seal with alcohol pad .Prime .Set the insulin dose .Injecting the insulin .Remove gloves and perform hand hygiene . Review of the facility's policy, Medication Administration dated 2/20/2024, revealed .Wash hands prior to administering medication per facility protocol .Wash hands using facility protocol and product . Review of the facility's policy titled, Hand Hygiene dated 3/22/2024, revealed .All staff will perform proper hand hygiene procedures to prevent the spread of infection .using proper technique .The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, and immediately after removing the gloves . 2. During an observation on 8/21/2024 at 3:40 PM, RN F went to medication room, came back to the medication cart and prepared medications, went to Resident room and administered medications. RN F failed to perform hand hygiene. Observation on 8/22/2024 at 9:32 AM, revealed LPN G took the blood pressure of Resident, went to medication cart to write the blood pressure results, took medications to the Resident's room and administered the medications. LPN G failed to perform hand hygiene. Observation on 8/22/2024 at 9:32 AM, revealed LPN H took a blood pressure cuff from the medication cart, took Resident #45's blood pressure, went back to the medication cart, prepared medications, administered medications, returned to medication cart, put supplies away and did not clean the blood pressure cuff before putting it away. LPN H failed to clean reusable equipment. Observation on 8/22/2024 at 11:17 AM, revealed LPN I prepared medications, entered Resident #159's room and donned gloves. LPN I failed to perform hand hygiene. Observation on 8/26/2024 at 2:21 PM, revealed LPN G gathered Resident #91's insulin pen and needle, placed the needle on the insulin pen and failed to clean the rubber seal of the insulin pen before attaching the needle. During an interview on 8/26/2024 at 2:57 PM, LPN G confirmed she failed to wipe the rubber seal of the insulin pen with an alcohol pad before attaching the needle. Observation in Resident #144's room on 8/27/2024 at 9:29 AM, revealed LPN G entered Resident room, administered the Resident's inhaler, removed her gloves, and failed to perform hand hygiene. Observation on 8/29/2024 at 10:18 AM, revealed LPN L failed to perform hand hygiene before dispensing Resident #173's medication. During an interview on 9/5/2024 at 3:20 PM, the DON confirmed the blood pressure cuff should be cleaned between use on Residents and hand hygiene should be performed during medication administration.
May 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to ensure 1 of 1 (Resident #1) were free from t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to ensure 1 of 1 (Resident #1) were free from the use of restraints. The findings include: Review of the facility's policy titled, Resident Rights , dated 3/22/2022, revealed . The facility will ensure that all staff members are educated on the rights of residents and the responsibility of the facility to properly care for its residents . The resident has the right to a dignified existence . the right to be free from physical or chemical restraints impose for purposes of discipline or convenience and not required to treat the residents medical symptoms Review of the facility's policy titled, Restraint Free Environment, dated 3/22/2022, revealed . A physical restraint is defined as any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restrict freedom of movement or normal access to one's body. Physical restraints may include .Applying legs or arm restraints .that the resident cannot move . Review of the facilities investigated revealed a statement written and dated 3/28/2023, by Certified Nursing Assistant CNA #1. The statement revealed that CNA #1 took flat sheet, turned him [Resident #1] over and tied it in knot-wrapped like a new born baby. He [Resident #1] had on gown and a pillow between his legs .last did it at 10:30 PM yesterday . Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #1 had Brief Interview for mental Status score of 2, which indicated severe cognition impairment During an interview on 4/20/2023 at 12:54 PM, and 4/21/2023 at 9:33 AM, Licensed Practical Nurse (LPN) #1 stated on 3/28/2023, she worked and her shift and started at 7:00 AM. During the medication pass, LPN #1 was asked to come to Resident #1's room. LPN #1 confirmed she observed Resident #1's lower part of the gown was confined around his [Resident #1] legs . LPN #1 stated, . anything restricting movement I want to prevent that from happening we are a no restraint facility . the gown at the bottom was wrapped around the bottom part of his [Resident #1] legs at the shin I broke it free by taking it apart it was not knotted .together in a way that he could not easily get out . a full body assessment did not see injury or new issues as a result what was his demeanor calm, no pain, no distress then notified the Administrator .one end on the gown tuck under his left shin and the other end of the gown tucked under the right shin, the ends were tied .I had has to loose them .it was under her legs in a way that I had to loosen the ends. During a cell phone interview on 4/21/2023 at 12:15 PM, CNA #1 confirmed on 3/27/2023, she placed a flat sheet under Resident #1, turned the resident toward one side of the bed and tucked the flat sheet under the resident's brief, and then turned the resident to the other side of the bed and tucked the flat sheet under the resident's brief . CNA #1 stated .trying to be thoughtful for people coming up on the next shift so they won't have to sweep the pieces off the floor .stop him from picking it apart .it is like snowfall on the floor .consuming it . During an interview on 4/26/2023 at 3:54 PM, the Assistant Director of Nursing (ADON), at time of incident, confirmed that she observed Resident #1 with a sheet wrapped around the resident's brief area on 3/28/2023. The ADON stated it was wrapped and tied she had to untie the sheet from the waist down to ankle. The ADON stated she had reported to this to the Administrator, and had CNA #1 to write a statement. The ADON confirmed CNA #1 was assigned to Resident #1 on 3/28/2023 on the 3:00 PM to 11:00 PM shift and CNA #1 admitted that she had tied a sheet around the resident to prevent the resident from eating his brief. During an interview on 4/27/2023 at 8:18 AM, the Administrator was asked the definition of a restraint. The Administrator reviewed the facilities definition of restraints and stated, .physical, chemical, medical, discipline, convenience and a medical symptom are all types of restraints . The Administrator was asked was taking a sheet and wrapping it around a resident to prevent a behavior, would that be a restraint the Administrator stated, .looking at our definition of restraint I would say by definition yes . In summary, the facility completed an investigation on 3/28/2023, after being notified by staff that Resident #1 had a flat sheet wrapped around his brief. CNA # 1 was identified and stated she used a wrapped bed sheet and a gown to attempt to prevent Resident #1 from pulling and tearing his brief apart on 3/27/2023 and 3/28/2023. During at interview on 4/21/2023 at 12:15 pm CNA #1 confirmed the written statement on the facility's investigation is her statement. CNA #1 confirmed she tucked and wrapped a flat sheet around the resident's waist and placed a gown as a final layer to prevent Resident #1 from throwing pieces of his torn brief on the floor, prevent staff from having to sweep the pieces off the floor, and resident would not place the pieces in his mouth. CNA #1 confirmed her actions were for the convenience of staff when stated, .trying to be thoughtful for people coming up on the next shift so they won't have to sweep the pieces off the floor .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0740 (Tag F0740)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to obtain services for the behavi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to obtain services for the behavioral health care needs for 1 of 1 resident (Resident #1) reviewed. The findings include: Review of the facility's policy titled, Behavioral Management Plan, dated 1/02/2020, revealed . Residents who exhibit behavioral concerns .a behavioral management plan to ensure they are receiving appropriate services and interventions .any behavioral interventions should be included on the care plan behavior should be documented clearly concisely by facility staff documentation should include specific behaviors time and frequency of behaviors interventions and outcomes . Review of the facility's policy titled, Behavioral Health Services , dated 8/30/2022, revealed .It is the policy of this facility to ensure all residents receive necessary behavioral health services . Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Cerebral Infraction and Psychosis. Review of Physician Order for Resident #1 dated and signed 1/9/2023, revealed an order for Psychiatric services. There was no documentation the Resident had received the Psychiatric services as ordered. Review of a progress note dated 3/17/2023, revealed .Patient repeatedly .continues to remove wound care dressings and incontinence brief .disassembles his brief, consuming the cotton .referred to psychiatric services . The Administrator (ADM)was asked should Resident have been seen by a psych provider after the documented behavior by nursing on 3/17/2023, the stated yes Review of a progress noted dated 3/29/2023, revealed .continues to pull pieces of brief apart and throw on floor. Pieces of brief in mouth and spit . Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #1 had Brief Interview for mental Status score of 2, which indicated severe cognition impairment. Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #1 had Brief Interview for mental Status score of 2, which indicated severe cognition impairment. During an interview on 4/20/2023 at 9:58 AM CNA # 2 stated, . Resident #1 keeps picking pieces off his brief .Resident #1 will pick and pick at his brief and then throw it on the floor. CNA # 2 was asked how long had Resident #1 been picking and removing pieces off his in continent brief. CNA # 2 stated, ever since Resident #1 has been here. I thought it might be due to the wound on his hip and so I started to make sure his brief was loose .he still would pull pieces off the brief, I have tried tucking his shirt in his pants, I have tried .pants with a drawstring .he would still get to the brief and pull the pieces from it . During an interview on 4/20/2023 at 12:54, LPN #1 was asked how long has Resident #1 exhibited the behaviors. LPN #1 stated .I charted and it is in my notes LPN #1 was asked what was the cause of this behavior LPN # 1 stated .I don't know but not because he is soiled, not because brief fitting incorrectly . During an interview on 4/20/2023 at 2:32 PM , C NA #3 was asked are there any behaviors that you have Resident #1 exhibit. CNA #3 stated, he pulls, tears at his brief .it comes off in strips .does it almost all the time .I ask him to not to pull the brief apart and I clean the pieces off the floor . his response .is yeah but will do it again . CNA was asked does he dig in his brief because he is itchy. CNA #3 stated, he does not. CNA #3 was asked does he indicate irritation or pain at the brief area. CNA #3 stated, No. C NA #3 confirmed she has observed Resident #1 pull and tear his incontinent brief apart and throw it on the floor since 2/2023. During an interview on 4/21/2023 at 9:50 AM, CNA #4 stated, .Resident #1 tears and shreds his brief .he listens but still goes back to doing it .he eats the cotton .Resident #1 eat the plastic .ever since I been taking care of him Resident #1 does this .he can tear it so bad we have to change the brief, when we say don't do that .he stops and he goes right back to it he don't know no better . Observation on 4/24/2023 2:21 PM, at the North Second (2nd) Floor Nurse Station on 4/24/2023 at 2:21 PM, revealed Licensed Practical Nurse (LPN) # 1 confirmed Resident #1 had torn pieces from his incontinent brief in his mouth. LPN # 1 confirmed the torn pieces were pieces from Resident #1's brief. During an interview on 4/26/2023 at 2:44 PM the Administrator confirmed Resident #1 was admitted on 1/2023, but was not seen by a Psychiatric provider until 4/18/2023. The Administrator stated, .January referrals .just now seeing .will start a process for following up on referrals .
Jan 2023 10 deficiencies 7 IJ (6 affecting multiple)
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Pressure Ulcer Prevention (Tag F0686)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to complete skin assessments and a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to complete skin assessments and administer wound treatments for residents determined to be at risk of skin breakdown for 4 of 7 sampled residents (Resident #1, #4, #5, and #8,) reviewed for pressure ulcer wounds. The facility's failure resulted in Immediate Jeopardy (IJ) when Resident #1 did not receive treatments for a pressure ulcer wound identified upon admission with measurable depth and the wound worsened to unstageable and required debridement, Resident #4 did not receive treatments for a Stage 2 pressure ulcer wound and the wound developed to a Stage 3, Resident #5 was admitted with pressure ulcer wounds, the resident did not receive treatments as ordered and developed additional pressure ulcer wounds, and Resident #8 did not receive treatments for a pressure ulcer wound identified upon admission and developed infection to the wound. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, or impairment, or death of a resident. The Regional Director of Operations, the Area Director of Clinical Services, the Regional Director of Clinical Services, the Administrator, and the Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F-686 on 1/17/2023 at 6:12 PM, in the Chapel. The facility was cited Immediate Jeopardy at F-686. The facility was cited Immediate Jeopardy F-686 at a scope and severity of J which is Substandard Quality of Care. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 1/19/2023, and the Removal Plan was validated onsite by the surveyors on 1/24/2023 through policy review, medical record review, observation, review of education records, and staff interviews. The IJ began on 12/16/2022 through 1/24/2023. The findings include: 1. Review of the facility's policy titled, Wound Treatment Management dated 3/24/2022, revealed .To promote healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders .Wound treatments will be provided in accordance with physicians orders, including the cleansing method, type of dressing, and frequency of dressing changes .In the absence of treatment orders, the licensed nurse will notify physician to obtain treatment orders. This may be the treatment nurse, or the assigned licensed nurse in the absence of the treatment nurse .The facility will follow specific physician orders for providing wound care .Treatments will be documented on the Treatment Administration Record .The effectiveness of treatments will be monitored through ongoing assessment of the wound . Review of the facility's policy titled, Wound Care-Pressure Injuries Overview dated 3/24/2022, revealed .The purpose of this procedure is to provide information regarding clinical identification of pressure injuries and associated risk factors, which is derived from the definitions in 483.25(b)(1) Pressure Injuries (F686) .Pressure Ulcer/Injury (PU/PI) refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device .Eschar/Slough .is dead or devitalized tissue that is hard or soft in texture, usually black, brown, or tan in color, and may appear scab-like .Slough is non-viable yellow, tan, gray, green or brown tissue .Slough may be adherent to the base of the wound or present throughout the wound bed .Stage 2 Pressure Ulcer: Partial-thickness skin loss with exposed dermis .presenting as a shallow open ulcer .The wound bed is viable, pink or red, moist, and may also appear as an intact or open/ruptured blister .Granulation tissue, slough and eschar are not present .Unstageable Pressure Ulcer: Obscured full-thickness skin and tissue loss .the extent of tissue damage within the ulcer cannot be confirmed because the wound bed is obscured by slough or eschar . Review of the facility's undated policy titled, Skin Assessment, revealed .It is our policy to perform a full body assessment as part of our systematic approach to pressure injury prevention and management. This policy includes the following procedural guidelines in performing the full body skin assessment .A full body, or head to toe skin assessment will be conducted by a licensed or registered nurse upon admission/re-admission, and weekly thereafter. The assessment may also be performed after a change of condition or after any newly identified pressure injury . Review of the facility's policy titled Nursing Services and Sufficient Staff dated, 8/30/2022, revealed .It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident .Providing care includes, but is not limited to, assessing, evaluating, planning and implementing resident care plans and responding to resident's needs . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Intestinal Obstruction, Muscle Weakness, Cognitive Communication Deficit, Dysphagia, and Hypertension. Review of the Braden Scale assessment completed on admission revealed Resident #1 was a high risk of developing a pressure ulcer. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #1 scored an 11 on the Brief Interview of Mental Status (BIMS) which indicated moderately impaired cognition. The resident required extensive assistance for bed mobility and was dependent for transfers. Review of a Treatment Nurse Communication Form dated 12/16/2022, revealed Resident #1 had pressure ulcer wounds as follows: Sacral region with measurements of length by (x) width x depth (LxWxD) of 0.4 centimeters (cm) x 3.5 cm x 0.4 cm. Left heel with measurements of 4.0 cm x 3.2 cm x 0.2 cm. Right heel with measurements of 0.2 cm x 3.0 cm x 0.1 cm. Review of the admission nursing assessment dated [DATE] documented .Right heel Bruising .Left heel Bruising .Sacrum Pressure sore . Review of a Nurse's Progress Note dated 12/16/2022 documented .Resident has pressure sore to sacrum and flaky skin, as well as bruising to heels . Review of the Care Plan initiated on 12/19/2022 documented, .The resident has pressure ulcer with potential for further pressure ulcer development .Assess/record/monitor wound healing as ordered and per protocol. Measure length, width, depth where possible. Assess and document status of wound perimeter, wound bed and healing progress . There was no documentation of treatment orders to the sacrum, right heel and left heel pressure ulcer wounds from the admission date of 12/16/2022 until 12/21/2022. Review of a 12/21/2022 Physician's orders with a start date of 12/22/2022 documented the following treatment for sacral, right heel and left heel: .Cleanse Unstageable wound to Sacrum with sound cleanser. Pat dry. Apply Santyl and Calcium alginate to site. Cover with dry foam dressing/ Change dressing daily on Monday, Wednesday, and Friday and Prn (as needed) until resolved . .Cleanse Unstageable wound to R [right] heel with wound cleanser. Pat dry. Apply medi-honey and cover with Calcium alginate with silver. Cover site with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . .Cleanse Unstageable wound to L [left] heel with wound cleanser. Pat dry. Apply medi-honey and cover with Calcium alginate with silver. Cover site with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . Review of the 12/21/2022 wound care Physician's Initial Progress Note revealed: Unstageable Pressure Ulcer to the Sacrum which measured 5cm x 7cm with 50% dermis and 50% eschar. Right heel was documented as unstageable and measured 7cm x 5 cm with 50% dermis and 50% eschar. Left heel was documented as unstageable and measured 9cm x 7cm with 50% eschar and 50% serum filled blister. Review of the Treatment Administration Record (TAR) for December 2022, revealed there was no treatment administered as ordered for the unstageable wound to the sacrum, unstageable wound to the right heel, and unstageable wound to the left heel on 12/28/2022 and 12/30/2022. Review of the 1/4/2023 wound care Physician's Initial Progress Note revealed an Unstageable Pressure Ulcer to the Sacrum and measured 8.3 cm x 7.2 cm x 0.2 cm with 75% slough and 25% granulation. Review of the wound care Physician's Initial Progress Note dated 1/11/2023, revealed an Unstageable Pressure Ulcer to the Sacrum and measured 6.0 cm x 6.5 cm x 0.2 cm with 75% slough and 25 % granulation. The pressure ulcer wound was debrided on 1/11/2023. Review of the TAR for January 2023, revealed there was no treatment administered as ordered for the unstageable wound to the sacrum, unstageable wound to the right heel, and unstageable wound to the left heel on 1/6/2023. Observations in the resident's room on 12/27/2022 at 3:40 PM, revealed Resident #1 lying supine in bed. The resident was alert and oriented. When asked if she had any wounds to her skin she stated, I have a sore on my bottom .The nurse puts a cover [dressing] on it now. I guess it got worse. During an interview on 12/27/2022 at 1:02 PM, Resident #1's family member stated, .She has been here about a week or 10 days I guess and has a bad sore. That tells me they are not turning her as they should .That bed sore has gotten much worse in the 10 days she has been here . During an interview on 12/29/2022 at 9:59 AM, the Licensed Practical Nurse (LPN)/Wound Nurse reviewed the Physician orders and the TAR and stated, This is not okay. She [Resident #1] came in on the 16th [12/16/2022] and the order is not until the 21 [12/21/2022]. That's not okay . During a telephone interview on 12/29/2022 at 10:21 AM, when asked what the meaning was of unstageable related to a pressure ulcer wounds, LPN #1 stated, You can't measure the depth. When asked if she could measure the depth of the sacral wound and the wound to the right heel and left heel of Resident #1 upon admission, LPN #1 stated, Yes ma'am. I guess I should have called it a Stage 2 . When asked if treatments and wound care was provided for Resident #1, LPN #1 stated, Documented on the place where we document treatments if I did them . During an interview on 12/29/2022 at 11:08 AM, the DON confirmed there was no documentation of wound assessments or care provided for the pressure ulcer wounds from 12/16/2022 until 12/23/2022. The DON stated, If not documented, it wasn't done. What I see is an order on 12/21 [2022]. I see nothing before that. There were no treatments provided to the resident's sacrum, right heel and left heel from 12/16/2022 until 12/22/2022. During an interview on 1/4/2023 at 4:02 PM, when asked when the first treatment was administered to the pressure ulcer wounds, the LPN/Wound Nurse stated, .From the 16th till the 21st when [Named physician] saw her there is no documentation of a treatment. That's awful. When asked if there was documentation of wound assessments that described the wounds appearance, LPN/Treatment Nurse stated, I didn't document any assessments in the computer. I threw the papers away. I don't have any of my papers prior to the 7th [1/7/2023]. That's when I was inserviced what to document in the computer. When I came here, I wasn't told about pressure and non-pressure assessments. I did not receive the proper training for this system to document. I threw my papers away . During an interview on 1/4/2023 at 10:38 AM, the Regional Director of Clinical Services (RDCS) stated, We did a facility wide skin sweep over the weekend. We found some new wounds and we are taking care of that. When asked what she meant by a skin sweep the RDCS stated, A skin assessment of every resident to see if there were any wounds that had been missed. During an interview on 1/5/2023 at 9:58 AM, when asked if Resident #1 had Pressure Ulcer wounds, LPN #2/Unit Manager stated, I don't remember what her wounds are. I looked at her paperwork from the hospital .If there are wounds it's passed on to the treatment nurse. I wouldn't know about the wound location. 3. Review of the medical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Covid-19, and Epilepsy. Review of the quarterly MDS dated [DATE] revealed Resident #4 scored an 13 on the BIMS which indicated no cognitive impairment. The resident required extensive assistance for bed mobility and activities of daily living. Review of the Braden Scale assessment completed on 9/21/2022 and 1/3/2023 revealed Resident #1 was at risk of developing a pressure ulcer. Review of the Weekly Skin Reviews dated 11/30/2022, 12/7/2022, 12/14/2022, 12/21/2022, 12/28/2022, and 1/4/2023 revealed Resident #4 had redness to the sacrum. Review of the Nursing Daily Skilled Services assessments dated 12/29/2022, 1/1/2023, 1/2/2023, 1/3/2023, 1/9/2023, 1/10/2023, and 1/11/2023 documented there was no change in the resident's skin integrity. Review of the Shower Day Skin Inspection sheet dated 1/1/2022 [2023], revealed Resident #4 had a Stage 2 open area to the sacral region. There were no documented descriptions or measurements of the wound. Review of a Physician's order dated 1/1/2023, documented, .Cleanse stage 2 pressure ulcer to R buttock with wound cleanser. Pat dry. Apply hydrocolloid dressing to site and cover with bordered foam dressing MWF and PRN . Review of a Physician's order dated 1/4/2023, documented .Cleanse stage 2 pressure ulcer to sacrum with wound cleanser. Pat dry. Apply medi-honey followed by collagen. Cover with bordered foam dressing MWF and PRN . Review of the wound care Physician's Initial Progress Note dated 1/4/2023, revealed a Stage 3 Pressure Ulcer to the sacrum which measured 4.2cm x 3.7 cm x 0.1 cm with 25% slough, 50% epithelial, and 25% serum blister. Review of the wound care Physician's Progress Note dated 1/11/2023, revealed a Stage 3 Pressure Ulcer to Resident #4's lower back which measured 2.3 cm x 0.5 cm x 0.1 cm with 50% slough and 50% dermis. The facility failed to document accurate skin assessments and failed to identify that the resident's sacral pressure ulcer wound had progressed to a Stage 3. During an interview on 1/5/2023 at 12:44 PM, when asked when the Stage 2 to the sacrum was first identified, the DON stated, We did a facility wide skin sweep on the 1st [1/1/2023] and that is when it was found . The DON confirmed there was no documentation describing the wound or measurements of the wound until 1/4/2023. During a telephone interview on 1/6/2023 at 2:45 PM, when asked if she was notified of the Stage 2 Pressure Ulcer on 1/1/2023, the wound care Physician stated, Not that I recall. I saw the wound during my visit on the 4th [1/4/2023]. It was a Stage 3. Nurse was probably not aware of the slough . During an interview on 1/19/2023 at 2:55 PM, when asked when the Stage 3 to the lower back was first identified the LPN/Wound Nurse stated, Identified by [Named Wound Care Physician] during her visit on the 11th [1/11/2023]. 4. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Paraplegia, Chronic Osteomyelitis, Open Wound of Buttock, History of Failed Surgical Flap, Peripheral Vascular Disease, Anemia, and Protein-Calorie Malnutrition. Review of the annual MDS dated [DATE], revealed Resident #5 scored a 15 on the BIMS which indicated no cognitive impairment. The resident required supervision for activities of daily living. The MDS Section M Skin Conditions documented no pressure ulcer wounds and one surgical wound. Review of the Physician's orders dated 11/2/2022, documented .Cleanse Surgical Site to L buttock with wound cleaner. Dry with 4x4, Pack wound with dry collagen. Cover with dry bordered foam dressing Mon [Monday] Wed [Wednesday] Fri [Friday], and PRN . Review of the TAR for November 2022 and December 2022 revealed treatments were not provided as ordered for the surgical site to the left buttock on 11/7/2022, 11/14/2022, 11/21/2022, 11/25/2022, and 12/28/2022. Review of the Braden Scale assessment completed on 1/3/2023 revealed Resident #5 was at risk of developing a pressure ulcer. Review of the Physician's orders dated 1/4/2023, documented .Cleanse pressure ulcer to Right medial buttock with wound cleanser. Pat dry. Apply honey followed by collagen. Cover with bordered foam MWF and PRN . Review of the 1/6/2023 Weekly Summary revealed the did not have any Pressure Ulcer wounds. The weekly skin summary failed to identify the resident's right medial buttock pressure ulcer wound. Review of the wound care Physician's progress note dated 1/4/2023, revealed Resident #5 had a new Stage 3 Pressure Ulcer wound to the right medial buttock which measured 2.8 cm x 2.3 cm x 0.2 cm with 50% slough and 50% dermis. Observations in the resident's room on 1/5/2023 at 10:41 AM, revealed he was propelling himself in a wheelchair in his room and able to transfer himself to the bed. He was alert and oriented. Resident #5 stated, I had a bad place on my butt. I had surgery on that. Now they say I've got a new wound. I need a new cushion, but it hadn't come in yet. During an interview on 1/9/2023 at 12:57 PM, when asked when the Stage 3 to the right medial buttock was first identified, the DON stated, It was identified on the 4th [1/4/2023] on the other side of the buttock. The DON confirmed the new pressure ulcer was identified during the facility wide skin sweep on 1/1/2023. The facility failed to identify the right medial buttock pressure ulcer wound until progression to a Stage 3. 5. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region, Sepsis Unspecified Organism, Urinary Tract Infection, Cerebral Infarction, Type 2 Diabetes Mellitus, Acute Embolism and Thrombosis of Deep Vein or Right Upper Extremity, and Osteomyelitis. Review of the Shower Day Skin Inspection sheet dated 12/22/2022, revealed Resident #8 had a wound to the sacral region which measured 6.8 cm x 11.3 cm x 0.0 cm. Review of the Physician's orders dated 12/23/2022, documented .Cleanse Unstageable pressure ulcer to Sacrum with wound cleaner. Pat dry. Apply Dakin's wet to dry dressing to site. Cover with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . Review of the admission nursing assessment dated [DATE], revealed Resident #8 had a pressure related skin condition. Review of the Braden Scale assessment completed on 12/23/2022 revealed Resident #8 was a very high risk of developing a pressure ulcer wound. Review of the quarterly MDS dated [DATE], revealed Resident #8 scored a 7 on the BIMS which indicated severe cognitive impairment. The resident required extensive assist for activities of daily living. The MDS Section M Skin Conditions documented one unstageable pressure ulcer wound. Review of the TAR for December 2022, revealed there was no treatment administered for the unstageable Pressure Ulcer wound to the sacrum from 12/22/2022 - 12/31/2022. Review of the Physician's orders dated 1/4/2023, documented .Cleanse DTI [Deep Tissue Injury] to lateral L foot with wound cleanser. Pat dry. Apply skin prep MWF and PRN . Santyl Ointment 250 UNIT/GM [gram] (Collagenase) Apply to sacrum topically every day shift every Mon, Wed, Fri for stage 4 pressure ulcer to sacrum. Cleanse stage 4 ulcer to sacrum with Dakin's solution. Pat dry. Apply santyl and medihoney followed by calcium alginate. Cover with bordered foam MWF and PRN . Review of the wound care Physician's Progress Note dated 1/4/2023, documented .Debrided sacrum of necrotic tendon, bone, and fascia. Recommend Ciprofloxacin 750 mg BID [twice daily] PO [by mouth] for osteomyelitis .Sacrum Pressure Ulcer Stage 4 7.8 [cm] x 11.3 [cm] .Left lateral foot Deep Tissue Injury .8.5 [cm] x 3.7 [cm] x 0[cm] . There was no documentation the facility identified the left lateral foot wound until 1/4/2023. Review of the Physician's orders dated 1/5/2023, documented .Ciprofloxacin HCL Tablet 750 MG [milligrams] by mouth two times a day related to OSTEOMYELITIS OF VERTEBRA, SACRAL AND SACROCOCCYGEAL REGION for 4 weeks . Review of the TAR for January 2023, revealed there was no treatment administered as ordered for the unstageable Pressure Ulcer wound to the sacrum on 1/2/2023. Observations in the resident's room on 1/4/2023 at 9:30 AM, revealed Resident #8 lying supine in bed. She was alert with confusion. During an interview on 1/4/2023 at 10:47 AM, when if the facility wide skin assessments completed on all residents had revealed new wounds, the Regional Director of Clinical Services RDCS stated, I have a list. There were several new wounds. We are on it now though. Started an inservice already. When asked what monitoring was being done to ensure skin assessments were completed, the RDCS stated, We are meeting about that today. During an interview on 1/4/2023 at 2:36 PM, when asked when the Pressure Ulcer wound to Resident #8's left foot was first identified, the LPN/Wound Care Nurse stated .It was actually noted today during Physician rounds as a left lateral deep tissue injury. I would assume no one saw it or looked at the foot . During an interview on 1/6/2023 at 2:45 PM, when asked when the was the 1st notification Resident #8 had a Pressure Ulcer wound to the sacrum, the wound care physician stated, I saw her on Wednesday [1/4/2023] for the first time. That was the first time my attention was brought to the wound . During an interview on 1/9/2023 at 11:18 AM, when asked where in the medical record would the nurse completing a weekly summary describe a new wound that had been identified, the DON stated, I would have to go look. I'm not sure. During an interview on 1/10/2023 at 9:50 AM, when asked from the admission measurements on 12/22/2022 until the physician was notified on 1/2/2022 was the Pressure Ulcer to the sacrum assessed and monitored, the LPN/Wound Care Nurse stated, Those assessments were not completed. When asked if the TAR had documentation of the treatments administered, the LPN/Wound Treatment Nurse stated, They [TAR dates] are all blank. She [LPN #1] didn't sign off that she did the treatments .That's awful . During an interview on 1/10/2023 at 2:10 PM, the DON confirmed no assessments were completed and no treatments were administered for the Pressure Ulcer wounds from admission on [DATE] - 1/2/2023 for Residnet #8. The surveyors verified the Removal Plan by: 1. The DON/SDC (Staff Development Coordinator)/and three Nursing Supervisors will conduct skin assessments on all current residents on 1/18/2023. Any additional concerns will be addressed immediately. The surveyors confirmed this by record review and interview. 2. A medical record review was completed on all residents admitted to the facility after 12/27/2022 by DON/ADCS(Area Director Clinical Services)/RDCS (Regional Director Clinical Services) to ensure initial skin assessments were completed on 1/17/2023. The surveyors confirmed this by record review and interview. 3. A care plan audit was conducted by the Care Plan Coordinator(s) to ensure that treatment recommendations/orders were on the care plan that the care plan was being followed. Audit was complete on 1/18/2023. The surveyors confirmed this by record review and interview. 4. All facility policies and procedures related to skin care, wound care, and pressure injury prevention were reviewed by the Administrator, DON and QAPI (Quality Assurance Performance Improvement) team on 1/18/2023 without the need for amendment. The surveyors confirmed this by record review and interview. 5. DON/SDC provided education to all licensed nurses on facility policies and procedures related to skin/wound care, assessing residents upon admission, and assuring completion of treatments as ordered. Education began on 1/17/2023 and was completed on 1/18/2023. New nurses and agency nurses will not be able to work until they have been educated. The surveyors confirmed this by review of sign in sheets and interviews. 6. DON/SDC educated all nurse aides on preventative skin care beginning 1/17/2023 with 100% of CNAs (Certified Nursing Assistant) being educated by 1/18/2023. No additional concerns have been noted related to preventative care. The surveyors confirmed this by review of sign in sheets and interviews. 7. Beginning 1/18/2023 the DON/SDC/Unit Managers will conduct daily treatment record and nursing documentation audits to ensure accurate and complete documentation of skin related treatments and preventative measures. Audits will be conducted Monday thru Friday in the Clinical meeting. Weekend audits will be conducted by the DON or house supervisor assuring that audits are complete 7 days a week. Audits will include all current treatment orders as well as assuring that all new admission have a head-to-toe skin assessment documented within 24 hours of admission. Audits will be on-going. The surveyors confirmed this by record review and interviews. 8. A QAPI PIP (Performance Improvement Project) has been initiated to report on the above monitoring and auditing procedures. All findings from the PIP will be presented at the monthly QAA (Quality Assessment and Assurance) meeting. Monitoring/auditing and reporting will continue for a minimum of three months. The surveyors confirmed this by record review and interviews.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to ensure the implementation of Re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to ensure the implementation of Residents' Right to be free of abuse neglect as evidenced by the failure to complete assessments, provide the necessary care, services and treatments for residents determined to be at risk of skin breakdown for 4 of 7 sampled residents (Resident #1, #4, #5, and #8,) reviewed for pressure ulcer wounds; failed to complete assessments and provide treatments as ordered for 2 of 2 sampled residents (Resident #3 and #6) reviewed with other wounds; and the facility failed to provide sufficient licensed nursing staff to administer significant medications as ordered by the physician for 40 of 63 sampled residents (Resident #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #59, #60, #68, #69, #71, #72) reviewed with significant medications ordered. The facility's failure resulted in Immediate Jeopardy (IJ) when Resident #1 did not receive treatments for a pressure ulcer wound identified upon admission and the wound worsened and required debridement. Resident #4 did not receive treatments for a Stage 2 pressure ulcer wound and the wound developed to a Stage 3. Resident #5 had a Stage 3 pressure ulcer wound that the facility failed to identify. Resident #8 did not receive treatments for a pressure ulcer wound identified upon admission and developed an infection in the wound. The facility failed to identify and provide wound treatments for for Resident #3 and #6 and the wounds developed into gangrene; and the facility failed to provide a licensed nurse to assess, monitor, and administer medications as ordered by the physician. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, or impairment, or death of a resident. The Regional Director of Operations, the Area Director of Clinical Services, the Administrator, and the Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F-684 and F-686 on 1/17/2023 at 6:12 PM, in the Chapel. The Regional Director of Operations, the Area Director of Clinical Services, the Regional Special Projects Nurse, and the Administrator were notified of the Immediate Jeopardy (IJ) for F600, F725, F760, F835, and F867 on 1/24/2023 at 12:38 PM, in the Chapel. The facility was cited Immediate Jeopardy at F600, F684, F686, F725, F760, F835, and F867. The facility was cited Immediate Jeopardy at F686 at a scope and severity of J which is Substandard Quality of Care. The facility was previously cited Immediate Jeopardy at F600, F835, and F867 during a complaint survey on 9/19/2022 through 9/20/2022. Non-compliance of F600, F684, F725, F760, F835, and F867 continues at a scope and severity of K. An acceptable Removal Plan, which removed the immediacy of the Jeopardy for F684 and F686, was received on 1/19/2023, and the Removal Plan was validated onsite by the surveyors on 1/24/2023 through policy review, medical record review, observation, review of education records, and staff interviews. The IJ began on 12/16/2022 through 1/24/2023 for F684 and F686. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled, Abuse, Neglect and Exploitation revised 3/3/2022 revealed, .It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse and neglect .'Neglect' means failure of a facility, its employees, or services providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress .Define how care provision will be changed and/or improved to protect residents .Training of staff on changes made and demonstration of staff competency .Identification of staff responsible for implementation or corrective actions .Identification of staff responsible for monitoring the implementation of the plan . Review of the facility's policy titled Wound Treatment Management dated 3/24/2022 revealed, .To promote healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders .Wound treatments will be provided in accordance with physicians orders, including the cleansing method, type of dressing, and frequency of dressing changes .In the absence of treatment orders, the licensed nurse will notify physician to obtain treatment orders .Treatments will be documented on the Treatment Administration Record .The effectiveness of treatments will be monitored through ongoing assessment of the wound . Review of the facility's undated policy titled Skin Assessment revealed, .It is our policy to perform a full body assessment as part of our systematic approach to pressure injury prevention and management. This policy includes the following procedural guidelines in performing the full body skin assessment .A full body, or head to toe skin assessment will be conducted by a licensed or registered nurse upon admission/re-admission, and weekly thereafter. The assessment may also be performed after a change of condition or after any newly identified pressure injury . Review of the facility's policy titled Nursing Services and Sufficient Staff revised 8/30/2022 revealed, .It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident .The facility will supply services by sufficient numbers of each of the following personnel types on a 24-hour basis to provide nursing care to all residents in accordance with resident care plans .a. Except when waived, licensed nurses; and b. Other nursing personnel, including but not limited to nurse aides .The facility is required to provide licensed nursing staff 24 hours a day, 7 days a week .Providing care includes, but is not limited to, assessing, evaluating, planning and implementing resident care plans and responding to residents' needs . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Intestinal Obstruction, Muscle Weakness, Cognitive Communication Deficit, Dysphagia, and Hypertension. Review of the Braden Scale assessment completed on admission revealed Resident #1 was a high risk of developing a pressure ulcer. Review of a Treatment Nurse Communication Form dated 12/16/2022 revealed Resident #1 had a wound to the sacral region with measurements of length by (x) width x depth (LxWxD) of 0.4 centimeters (cm) x 3.5 cm x 0.4 cm, a wound to the left heel with measurements of 4.0 cm x 3.2 cm x 0.2 cm, and a wound to the right heel with measurements of 0.2 cm x 3.0 cm x 0.1 cm. Review of the admission nursing assessment dated [DATE] documented, .Right heel Bruising to heel .Left heel Bruising to heel .Sacrum Pressure sore on sacrum . Review of a Nurse's Progress Note dated 12/16/2022 documented, .Resident has pressure sore to sacrum and flaky skin, as well as bruising to heels . Review of the Care Plan initiated on 12/19/2022 documented, .The resident has pressure ulcer with potential for further pressure ulcer development .Assess/record/monitor wound healing as ordered and per protocol. Measure length, width, depth where possible. Assess and document status of wound perimeter, wound bed and healing progress . Review of a Physician's order dated 12/21/2022 with a start date of 12/22/2022 documented, .Cleanse Unstageable wound to Sacrum with sound cleanser. Pat dry. Apply Santyl and Calcium alginate to site. Cover with dry foam dressing. Change dressing daily on Monday, Wednesday, and Friday and Prn (as needed) until resolved . There was no documentation of treatment orders for the sacral pressure ulcer wound from the admission date of 12/16/2022 until 12/21/2022. Review of a Physician's order dated 12/21/2022 with a start date of 12/22/2022 documented, .Cleanse Unstageable wound to R [right] heel with wound cleanser. Pat dry. Apply medi-honey and cover with Calcium alginate with silver. Cover site with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . There was no documentation of treatment orders to the right heel pressure ulcer wound from the admission date of 12/16/2022 until 12/21/2022. Review of a Physician's order dated 12/21/2022 with a start date of 12/22/2022 documented, .Cleanse Unstageable wound to L [left] heel with wound cleanser. Pat dry. Apply medi-honey and cover with Calcium alginate with silver. Cover site with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . There was no documentation of treatment orders to the left heel pressure ulcer wound from the admission date of 12/16/2022 until 12/22/2022. Review of the wound care Physician's Initial Progress Note dated 12/21/2022 revealed an Unstageable Pressure Ulcer to the Sacrum which measured 5 cm x 7cm with 50 percent (%) dermis and 50% eschar. The right heel was documented as unstageable and measured 7 cm x 5 cm with 50% dermis and 50% eschar. The left heel was documented as unstageable and measured 9 cm x 7 cm with 50% eschar and 50% serum filled blister. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #1 scored an 11 on the Brief Interview of Mental Status (BIMS) which indicated moderately impaired cognition. The resident required extensive assistance for bed mobility and was dependent for transfers. Review of the wound care Physician's Initial Progress Note dated 1/4/2023 revealed an Unstageable Pressure Ulcer to the Sacrum and measured 8.3 cm x 7.2 cm x 0.2 cm with 75% slough and 25% granulation. Review of the wound care Physician's Initial Progress Note dated 1/11/2023 revealed an Unstageable Pressure Ulcer to the Sacrum and measured 6.0 cm x 6.5 cm x 0.2 cm with 75% slough and 25 % granulation. The pressure ulcer wound was debrided on 1/11/2023. Review of the Treatment Administration Record (TAR) for December 2022 revealed there was no treatment administered as ordered for the unstageable wound to the sacrum, unstageable wound to the right heel, and unstageable wound to the left heel on 12/28/2022 and 12/30/2022. Review of the TAR for January 2023 revealed there was no treatment administered as ordered for the unstageable wound to the sacrum, unstageable wound to the right heel, and unstageable wound to the left heel on 1/6/2023. Observations in the resident's room on 12/27/2022 at 3:40 PM revealed Resident #1 lying supine in bed. The resident was alert and oriented. When asked if she had any wounds to her skin she stated, I have a sore on my bottom .The nurse puts a cover [dressing] on it now. I guess it got worse. During an interview on 12/27/2022 at 1:02 PM, Resident #1's family member stated, .She has been here about a week or 10 days I guess and has a bad sore. That tells me they are not turning her as they should .That bed sore has gotten much worse in the 10 days she has been here . During an interview on 12/29/2022 at 9:59 AM, the Licensed Practical Nurse (LPN) #5 reviewed the Physician orders and the TAR and stated, This is not okay. She [Resident #1] came in on the 16th [12/16/2022] and the order is not until the 21st [12/22/2022]. That's not okay . During a telephone interview on 12/29/2022 at 10:21 AM, when asked what the meaning was of unstageable related to a pressure ulcer wounds, LPN #1 stated, You can't measure the depth. When asked if she could measure the depth of the sacral wound and the wound to the right heel and left heel of Resident #1 upon admission, LPN #1 stated, Yes ma'am. I guess I should have called it a Stage 2 . When asked if treatments and wound care was provided for Resident #1, LPN #1 stated, Documented on the place where we document treatments if I did them . During an interview on 12/29/2022 at 11:08 AM, the DON confirmed there was no documentation of wound assessments or care provided for the pressure ulcer wounds from 12/16/2022 until 12/23/2022. The DON stated, If not documented, it wasn't done. What I see is an order on 12/21 [2022]. I see nothing before that. During an interview on 1/4/2023 at 4:02 PM, when asked when the first treatment was administered to the pressure ulcer wounds the LPN #5 stated, .From the 16th till the 21st when [Named physician] saw her there is no documentation of a treatment. That's awful. When asked if there was documentation of wound assessments that described the wounds appearance, LPN #5 stated, I didn't document any assessments in the computer. I threw the papers away. I don't have any of my papers prior to the 7th [1/7/2023]. That's when I was inserviced what to document in the computer. When I came here, I wasn't told about pressure and non-pressure assessments. I did not receive the proper training for this system to document. I threw my papers away that had the assessments . During an interview on 1/4/2023 at 10:38 AM, the Regional Director of Clinical Services (RDCS) stated, We did a facility wide skin sweep over the weekend. We found some new wounds and we are taking care of that. When asked what she meant by a skin sweep the RDCS stated, A skin assessment of every resident to see if there were any wounds that had been missed . During an interview on 1/5/2023 at 9:58 AM, when asked if Resident #1 had Pressure Ulcer wounds, LPN #2/Unit Manager stated, I don't remember what her wounds are. I looked at her paperwork from the hospital .If there are wounds it's passed on to the treatment nurse. I wouldn't know about the wound location . 3. Review of the medical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Covid-19, and Epilepsy. (a) Review of the Braden Scale assessment completed on 9/21/2022 and 1/3/2023 revealed Resident #4 was at risk of developing a pressure ulcer. Review of the quarterly MDS dated [DATE] revealed Resident #4 scored a 13 on the BIMS which indicated no cognitive impairment. The resident required extensive assistance for bed mobility and activities of daily living. Review of the Weekly Skin Reviews dated 11/30/2022, 12/7/2022, 12/14/2022, 12/21/2022, 12/28/2022, and 1/4/2023 revealed Resident #4 had redness to the sacrum. Review of the Nursing Daily Skilled Services assessments dated 12/29/2022, 1/1/2023, 1/2/2023, 1/3/2023, 1/9/2023, 1/10/2023, and 1/11/2023 documented there was no change in the resident's skin integrity. Review of the current Shower Day Skin Inspection sheet dated 1/1/2022 (2023) revealed Resident #4 had a Stage 2 open area to the sacral region. There were no documented descriptions or measurements of the wound. Review of a Physician's order dated 1/1/2023 revealed, .Cleanse stage 2 pressure ulcer to R [right] buttock with wound cleanser. Pat dry. Apply hydrocolloid dressing to site and cover with bordered foam dressing MWF [Monday-Wednesday, Friday] and PRN [as needed] . Review of a Physician's order dated 1/4/2023 revealed, .Cleanse stage 2 pressure ulcer to sacrum with wound cleanser. Pat dry. Apply medi-honey followed by collagen. Cover with bordered foam dressing MWF and PRN . Review of the wound care Physician's Initial Progress Note dated 1/4/2023 revealed a Stage 3 Pressure Ulcer to the sacrum which measured 4.2 cm x 3.7 cm x 0.1 cm with 25% slough, 50% epithelial, and 25% serum blister. Review of the wound care Physician's Progress Note dated 1/11/2023 revealed a Stage 3 Pressure Ulcer to Resident #4's lower back which measured 2.3 cm x 0.5 cm x 0.1 cm with 50% slough and 50% dermis. During an interview on 1/5/2023 at 12:44 PM, when asked when the Stage 2 to the sacrum was first identified, the DON stated, We did a facility wide skin sweep on the 1st [1/1/2023] and that is when it was found . The DON confirmed there was no documentation describing the wound or measurements of the wound until 1/4/2023. During an interview on 1/9/2023 at 1:47 AM, The DON stated, She has no TARs for months other than January. During a telephone interview on 1/6/2023 at 2:45 PM, when asked if she was notified of the Stage 2 Pressure Ulcer on 1/1/2023, the wound care Physician stated, Not that I recall. I saw the wound during my visit on the 4th [1/4/2023]. It was a Stage 3. Nurse was probably not aware of the slough . During an interview on 1/19/2023 at 2:55 PM, when asked when the Stage 3 to the lower back was first identified the LPN/Wound Nurse stated, Identified by [Named Wound Care Physician] during her visit on the 11th [1/11/2023]. (b) Review of the Physician's medication order dated 9/1/2022 for Resident #4 revealed, .Alogliptin Benzoate 12.5 MG (milligrams) Tablet Give one tablet by mouth one time a day related to TYPE 2 DIABETES MELLITUS .AmLODIPine Besylate Tablet 10 MG Give one tablet one time a day related to ESSENTIAL (PRIMARY) HYPERTENSION . Review of the Medication Administration Record (MAR) dated December 2022 revealed no documentation of Alogliptin administered at 9:00 AM on 12/4/2022 and 12/25/2022 as ordered by the physician. There was no documentation the Amlodipine was administered at 9:00 AM or 9:00 PM on 12/4/2022 and 12/25/2022. There was no documentation to reveal the resident's blood pressure was assessed. 4. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Paraplegia, Chronic Osteomyelitis, Open Wound of Buttock, History of Failed Surgical Flap, Peripheral Vascular Disease, Anemia, and Protein-Calorie Malnutrition. Review of the annual MDS dated [DATE] revealed Resident #5 scored a 15 on the BIMS which indicated no cognitive impairment. The resident required supervision for activities of daily living. The MDS Section M Skin Conditions documented no pressure ulcer wounds and one surgical wound. (a) Review of the Physician's orders dated 11/2/2022, documented .Cleanse Surgical Site to L [left] buttock with wound cleaner. Dry with 4x4, Pack wound with dry collagen. Cover with dry bordered foam dressing Mon [Monday] Wed [Wednesday] Fri [Friday], and PRN . Review of the TAR for November 2022 and December 2022 revealed treatments were not provided as ordered for the surgical site to the left buttock on 11/7/2022, 11/14/2022, 11/21/2022, 11/25/2022, and 12/28/2022. Review of the Braden Scale assessment completed on 1/3/2023 revealed Resident #5 was at risk of developing a pressure ulcer. Review of the Physician's orders dated 1/4/2023 documented, .Cleanse pressure ulcer to Right medial buttock with wound cleanser. Pat dry. Apply honey followed by collagen. Cover with bordered foam MWF and PRN . Review of the wound care Physician's progress note dated 1/4/2023 revealed Resident #5 had a new Stage 3 Pressure Ulcer wound to the right medial buttock which measured 2.8 cm x 2.3 cm x 0.2 cm with 50% slough and 50% dermis. Review of the Weekly Summary dated 1/6/2023 documented no Pressure Ulcer wounds. Observations in the resident's room on 1/5/2023 at 10:41 AM revealed the Resident was propelling himself in a wheelchair in his room and able to transfer himself to the bed. He was alert and oriented. Resident #5 stated, I had a bad place on my butt. I had surgery on that. Now they say I've got a new wound. I need a new cushion, but it hadn't come in yet. During an interview on 1/9/2023 at 12:57 PM, when asked when the Stage 3 to the right medial buttock was first identified, the DON stated, It was identified on the 4th [1/4/2023] on the other side of the buttock. The DON confirmed the new pressure ulcer was identified during the facility wide skin sweep on 1/1/2023. (b) Review of the Physician's medication orders for Resident #5 revealed, .Start Date 10/21/2022 Lantus SoloStar 100 UNIT/ML (milliliter) Solution pen-injector Inject 10 unit subcutaneously at bedtime for DM [Diabetes Mellitus] .Start Date 8/2/2019 Minocycline HCL capsule 100 MG Give 100 mg by mouth two times a day for infection .Start Date 2/1/2022 rifAMpin Capsule 300 MG Give 300 mg by mouth two times a day for chronic osteomyelitis . Review of the MAR dated December 2022 revealed no documentation Lantus Solostar, Minocycline HCL, and Rifampin was administered at 9:00 PM on 12/22/2022 and 12/31/2022 as ordered by the physician. During an interview on 1/11/2023 at 1:10 PM when asked if Resident #5 received the medications as ordered on 12/22/2022 and 12/31/2022 LPN #2 stated, No, I don't see that. Could have been when there was only one nurse on the hall and she may have missed it . 5. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region, Sepsis Unspecified Organism, Urinary Tract Infection, Cerebral Infarction, Type 2 Diabetes Mellitus, Acute Embolism and Thrombosis of Deep Vein or Right Upper Extremity, and Osteomyelitis. Review of the quarterly MDS dated [DATE] revealed Resident #8 scored a 7 on the BIMS which indicated severe cognitive impairment. The resident required extensive assist for activities of daily living. The MDS Section M Skin Conditions documented one unstageable pressure ulcer wound. (a) Review of the Shower Day Skin Inspection sheet dated 12/22/2022 revealed Resident #8 had a wound to the sacral region which measured 6.8 cm x 11.3 cm x 0.0 cm. Review of the Braden Scale assessment completed on 12/23/2022 revealed Resident #8 was a very high risk of developing a pressure ulcer wound. Review of the admission nursing assessment dated [DATE] revealed Resident #8 had a pressure related skin condition. There was no assessment with descriptions of the wound. Review of the Physician's orders dated 12/23/2022 documented, .Cleanse Unstageable pressure ulcer to Sacrum with wound cleaner. Pat dry. Apply Dakin's wet to dry dressing to site. Cover with dry foam dressing. Change dressing daily, Monday, Wednesday, and Friday, and prn until resolved . Review of the TAR for December 2022 revealed there was no treatment administered as ordered for the unstageable Pressure Ulcer wound to the sacrum, identified upon admission from 12/22/2022 - 12/31/2022. Review of the Physician's orders dated 1/4/2023 documented, .Cleanse DTI [Deep Tissue Injury] to lateral L foot with wound cleanser. Pat dry. Apply skin prep MWF and PRN .Santyl Ointment 250 UNIT/GM [gram] (Collagenase) Apply to sacrum topically every day shift every Mon, Wed, Fri for stage 4 pressure ulcer to sacrum. Cleanse stage 4 ulcer to sacrum with Dakin's solution. Pat dry. Apply santyl and medihoney followed by calcium alginate. Cover with bordered foam MWF and PRN . Review of the wound care Physician's Progress Note dated 1/4/2023 documented, .Debrided sacrum of necrotic tendon, bone, and fascia. Recommend Ciprofloxacin 750 mg BID [twice daily] PO [by mouth] for osteomyelitis .Sacrum Pressure Ulcer Stage 4, 7.8 [cm] x 11.3 [cm] .Left lateral foot Deep Tissue Injury .8.5 [cm] x 3.7 [cm] x 0 [cm] . Review of the Physician's orders dated 1/5/2023 documented, .Ciprofloxacin HCL Tablet 750 MG [milligrams] by mouth two times a day related to OSTEOMYELITIS OF VERTEBRA, SACRAL AND SACROCOCCYGEAL REGION for 4 weeks . Review of the TAR for January 2023 revealed there was no treatment administered as ordered for the unstageable Pressure Ulcer wound to the sacrum on 1/2/2023. Observations in the resident's room on 1/4/2023 at 9:30 AM revealed Resident #8 lying supine in bed. She was alert with confusion. During an interview on 1/4/2023 at 2:36 PM when asked when the Pressure Ulcer was wound to Resident #8's left foot was first identified the LPN/Wound Care Nurse stated, .It was actually noted today during Physician rounds as a left lateral deep tissue injury. I would assume no one saw it or looked at the foot . During an interview on 1/6/2023 at 2:45 PM when asked when was the first notification Resident #8 had a Pressure Ulcer wound to the sacrum the wound care physician stated, I saw her on Wednesday [1/4/2023] for the first time. That was the first time my attention was brought to the wound . During an interview on 1/10/2023 at 9:50 AM when asked from the admission measurements on 12/22/2022 until the physician was notified on 1/2/2022 was the Pressure Ulcer to the sacrum assessed and monitored, and the LPN/Wound Care Nurse stated, Those assessments were not completed. When asked if the TAR had documentation of the treatments administered the LPN/Wound Treatment Nurse stated, They [TAR dates] are all blank. She [LPN #1] didn't sign off that she did the treatments .That's awful . During an interview on 1/10/2023 at 2:10 PM the DON confirmed no assessments were completed and no treatments were administered for the Pressure Ulcer wounds from admission on [DATE]- 1/2/2023. (b) Review of the Physician's orders revealed, .Start Date 12/25/2022 Doxycycline Monohydrate Capsule 100 MG Give 100 mg by mouth two times a day for sepsis .Start Date 12/23/2022 Eliquis Tablet 5 MG (Apixaban) Give 5 mg by mouth two times a day .Start Date 12/29/2022 Metronidazole Tablet 500 MG Give 500 mg by mouth three times a day for sepsis .Start Date 12/29/2022 NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: if 60-149 = 0 units: 150-199 = 4 units; 200-249 = 6 units; 250-299 = 8 units; 300-349 = 10 units; 350-400 = 12 units .subcutaneously two times a day related to DIABETES MELLITUS . Review of the MAR dated December 2022 revealed no documentation Doxycycline Monohydrate, Eliquis, Metronidazole was administered at 9:00 PM on 12/31/2022, the Novolog insulin per sliding scale was not administered on 12/29/2022-12/31/2022, and the blood glucose levels were tested as ordered by the physician. 6. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region Stage 4, History of Venous Thrombosis and Embolism, Human Immunodeficiency Disease, Protein-Calorie Malnutrition, and Hypertension. Review of the admission MDS dated [DATE] revealed Resident #3 scored a 12 on the BIMS which indicated moderately impaired cognition. The resident required extensive assistance for bed mobility and was dependent for transfers. Resident #3 had 1 Stage 2 pressure ulcer and 1 Stage 4 pressure ulcer documented in Section M Skin Conditions. (a) Review of the admission nursing assessment dated [DATE] documented, .Right toe(s) open area . There was no documentation of skin assessments describing the open area to the right toe(s) that was observed upon admission. Review of a Weekly Skin Review dated 12/28/2022 and 1/4/2023 revealed no new skin issues identified. Review of a Telemedicine note by the wound care Physician dated 12/30/2022 documented, .Pt [patient - Resident #3] is being seen today for evaluation and treatment of .gangrene to left toes 1-5 and right toes 1-5 . left Toes 1-5 Gangrene 4 cm x 8.2 cm x 0 cm .right Toes 1-5 Gangrene 3.8 cm x 8.5 cm x 0 cm . Review of a Physician's order with a start date of 12/31/2022 documented, .Cleanse thick, dry flaky skin to toes 1-5 to L [left] foot with wound cleanser. Pat dry. Apply skin repair cream to foot and leave open to air MWF [Monday, Wednesday, Friday] and PRN .Cleanse thick, dry flaky skin to toes 1-5 to R [right] foot with wound cleanser. Pat dry. Apply skin repair cream to foot and leave open to air MWF and PRN . Review of a Physician's order with a start date of 1/2/2023 documented, .Cleanse gangrene to toes 1-5 to L foot with wound cleanser. Pat dry. Apply calcium alginate with silver and wrap with kerlix MWF and PRN .Cleanse gangrene to toes 1-5 to R foot with wound cleanser. Pat dry. Apply calcium alginate with silver and wrap with kerlix MWF and PRN . Review of the Treatment Administration Record (TAR) for December 2022 revealed there was no treatment administered as ordered for the gangrene to the toes of the right and left foot on 12/31/2022. During an interview on 1/5/2023 at 9:53 AM when asked if she was aware Resident #3 had wounds to her toes Certified Nursing Assistant (CNA) #1 stated, .Yes Ma'am. I only saw the sores on her toes. I didn't see the heels. I told the nurse last weekend . During an interview on 1/9/2023 at 4:15 PM, the LPN/Wound Care Nurse confirmed the treatments for the gangrene to the toes of the right and left foot were not administered as ordered. (b) Review of the Physician's orders revealed, .Start Date 12/23/2022 Azithromycin Tablet 500 MG Give 1 tablet by mouth one time a day for HIV [Human Immunodeficiency Virus] .Start Date 12/22/2022 Bactrim DS Tablet 800-160 MG Give 1 tablet by mouth one time a day for bacterial infection .Biktarvy Tablet 50-200-25 MG Give 1 tablet by mouth one time a day for HIV .Start Date 12/23/2022 Carvedilol Tablet 6.25 MG Give 1 tablet by mouth two times a day .Eliquis Tablet 5 MG Give 5 mg by mouth two times a day . Review of the MAR dated December 2022 revealed no documentation Carvedilol was administered at 9:00 AM on 12/23/2022 and 9:00 AM and 9:00 PM on 12/25/2022 as ordered by the physician, Eliquis was not administered on 12/23/2022 and 12/24/2022 at 9:00 PM and 9:00 AM on 12/25/2022. There was no documentation Bactrim DS and Biktarvy were administered at 9:00 AM and 9:00 PM on 12/25/2022 and Azithromycin was not administered at 9:00 AM on 12/25/2022. 7. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of End Stage Renal Disease, Dependence Upon Dialysis, Pressure Ulcer of Sacral Region Stage 4, Heart Failure, Type 2 Diabetes Mellitus, Nontraumatic Subarachnoid Hemorrhage, Encephalopathy, and Severe Protein-Calorie Malnutrition. Review of the Physician's order with a start date of 12/7/2022 documented, .Cleanse diabetic ulcer to L lateral heel with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon [Monday], Wed [Wednesday], Fri [Friday] and PRN .Cleanse diabetic ulcer to R calf with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon, Wed, Fri and PRN .Cleanse diabetic ulcer to R lateral heel with wound cleanser. Pat dry. Apply collagen and cover with bordered gauze Mon, Wed, Fri, and PRN . Review of a Physician's order with a start date of 12/9/2022 documented, .Cleanse diabetic ulcer to R medial heel with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon, Wed, Fri, and PRN . Review of the quarterly MDS dated [DATE] revealed Resident #6 scored 13 on the BIMS which indicated no cognitive impairment. The resident required extensive assistance for activities of daily living, except for eating. Review of a Physician's order with a start [TRUNCATED]
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to identify wounds and provide tre...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to identify wounds and provide treatments for 2 of 2 sampled residents (Resident #3 and #6) reviewed with wounds and failed to ensure medications were administered as ordered for 40 of 63 sampled residents (Resident #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #59, #60, #68, #69, #71, and #72) reviewed with significant medications. The facility's failure resulted in Immediate Jeopardy (IJ) when the facility failed to identify and provide treatments for wounds for Resident #3 and #6 and the wounds developed into gangrene and the facility's failure to administer significant medications as ordered had the likelihood to cause serious adverse outcomes and unstable declines in the residents' medical conditions. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, or impairment, or death of a resident. The Regional Director of Operations (RDO), the Area Director of Clinical Services (ADCS), the Administrator, and the Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F-684 on 1/17/2023 at 6:12 PM, in the Chapel. The facility was cited Immediate Jeopardy at F-684. The facility was cited Immediate Jeopardy F-684 at a scope and severity of K which is Substandard Quality of Care. An acceptable Removal Plan, which removed the immediacy of the Jeopardy, was received on 1/19/2023, and the Removal Plan was validated onsite by the surveyors on 1/24/2023 through policy review, medical record review, observation, review of education records, and staff interviews. The IJ began on 12/16/2022 through 1/24/2023. Noncompliance continues at F684 at a scope and severity of E. The findings include: 1. Review of the facility's policy titled, Wound Treatment Management dated 3/24/2022, revealed .To promote healing of various types of wounds .Wound treatments will be provided in accordance with physicians orders .In the absence of treatment orders, the licensed nurse will notify physician to obtain treatment orders .Treatments will be documented on the Treatment Administration Record .The effectiveness of treatments will be monitored through ongoing assessment of the wound . Review of the facility's undated policy titled, Skin Assessment, revealed .A full body, or head to toe skin assessment will be conducted by a licensed or registered nurse upon admission/re-admission, and weekly thereafter . 2. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE] with diagnoses which included a Stage 4 Pressure Ulcer to the Sacral area. The 12/28/2022 admission Minimum Data Set (MDS) revealed Resident #3 had moderately impaired cognition, required extensive assistance for bed mobility and was dependent for transfers. a. Review of the 12/21/2022 admission nursing assessment revealed .Right toe(s) open area . There was no skin assessment describing the area to the right toe(s) upon admission. Review of a Telemedicine note by the wound care Physician dated 12/30/2022 documented, .Pt [patient - Resident #3] is being seen today for evaluation and treatment of .gangrene to left toes 1-5 and right toes 1-5 . left toes 1-5 Gangrene 4 cm x 8.2 cm x 0 cm. right toes 1-5 Gangrene 3.8 cm x 8.5 cm x 0 m Review of the 12/31/2022 Physician's order revealed an order to cleanse thick, dry flaky skin to toes 1-5 to left and right feet with, wound cleanser. Pat dry. Apply skin repair cream to foot and leave open to air Monday, Wednesday, and Friday, and as needed. Review of the Treatment Administration Record (TAR) for December 2022 revealed there was no treatment administered as ordered for the gangrene to the toes of the right and left feet on 12/31/2022. Review of a Weekly Skin Review dated 12/28/2022 and 1/4/2023 revealed no new skin issues identified. Review of the 1/2/2023 Physician's order revealed an order change to cleanse gangrene to toes 1-5 to left and right feet with, wound cleanser, pat dry, apply calcium alginate with silver and wrap with kerlix MWF [Monday-Wednesday-Friday] and PRN [as needed]. During an interview on 1/5/2023 at 9:53 AM, when asked if she was aware Resident #3 had wounds, Certified Nursing Assistant (CNA) #1 stated, .Yes Ma'am. I only saw the sores on her toes. I didn't see the heels. I told the nurse last weekend . During an interview on 1/9/2023 at 4:15 PM, the LPN/Wound Care Nurse confirmed the treatments for the gangrene to the toes of the right and left foot were not administered as ordered. b. Review of Resident #3's medication orders revealed on 12/22/2022 the Physician ordered Bactrim DS 800-160 milligrams (mgs) 1 tablet by mouth one time a day for bacterial infection, and Biktarvy Tablet 50-200-25 mg 1 tablet by mouth one time a day for Human Immunodeficiency Virus (HIV). The 12/23/2022 Physician's orders revealed Azithromycin Tablet 500 mg 1 tablet by mouth one time a day for HIV, Carvedilol Tablet 6.25 mg 1 tablet by mouth two times a day, and Eliquis 5 mg by mouth two times a day. Review of the December 2022 MAR revealed the following: Carvedilol was not administered on 12/23/2022 at 9:00 AM; and on 12/25/2022 at 9:00 AM and 9:00 PM as ordered. The Eliquis was not administered on 12/23/2022 and 12/24/2022 at 9:00 AM 9:00 PM. There Bactrim DS and Biktarvy was not administered on 12/25/2022 at 9:00 AM and 9:00 PM. The Azithromycin was not administered on 12/25/2022 at 9:00 AM. 3. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Pressure Ulcer of Sacral Region Stage 4, Type 2 Diabetes Mellitus, and Severe Protein-Calorie Malnutrition. The quarterly MDS dated [DATE] revealed Resident #6 had no cognitive impairment and required extensive assistance for activities of daily living except for eating. Review of the Physician's order dated 12/7/2022 documented the following: .Cleanse diabetic ulcer to L [left] lateral heel with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon,Wed, Fri [Monday, Wednesday, Friday] and PRN .Cleanse diabetic ulcer to R [right] calf with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon, Wed, Fri and PRN . Cleanse diabetic ulcer to R lateral heel with wound cleanser. Pat dry. Apply collagen and cover with bordered gauze Mon, Wed, Fri, and PRN . Review of the 12/9/2022 Physician's order revealed, Cleanse diabetic ulcer to R medial heel with wound cleanser. Pat dry. Apply skin prep and cover with dry bordered dressing Mon, Wed, Fri, and PRN . An additional 12/28/202 Physician's order revealed, .Cleanse diabetic ulcer to R lateral heel with wound cleanser. Pat dry. Apply collagen and cover with bordered gauze Mon, Wed, Fri, and PRN . Review of the December 2022 TAR revealed the following: There was no treatment administered as ordered for the right lateral heel wound on 12/19/2022, 12/26/2022, and 12/28/2022. There was no treatment administered as ordered for the right medial heel wound on 12/19/2022, 12/26/2022, and 12/28/2022. There was no treatment administered as ordered for the left lateral heel and the right calf wounds on 12/19/2022, 12/26/2022, and 12/28/2022. Review of a Shower Day Skin Inspection sheet dated 1/1/2022 (2023), used to record skin assessment observations for January 2023, revealed there was no documentation the skin condition of Resident #6's fingers was assessed. Review of a 1/4/2023 Physician's order revealed, .Cleanse gangrene to 4th digit of R hand with wound cleanser. Pat dry. Apply skin prep MWF and PRN . Observations in the resident's room on 1/4/2023 at 4:46 PM revealed Resident #6 was alert and oriented. The skin of the 4th finger on her left hand appeared dry and dark black from the first joint of the finger to the tip. She had very long, painted fingernails that needed cleaning. The resident stated, .The doctor saw my finger today and said she will get some medicine for it . During an interview on 1/5/2023 at 10:05 AM, when asked if Resident #6 had a wound to her finger, CNA #2 stated, I know her finger is black. I saw it last week when I cleaned her nails. I thought it was a blood blister. It was like a bruise, but with a red color. When asked if she reported the discoloration to anyone, CNA #2 stated, Yes, I told the nurse .I don't know her name. She was agency [contract staff]. During a telephone interview on 1/6/2023 at 2:45 PM, when asked what the signs and symptoms of gangrene are, the wound care Physician stated, .The beginning signs and symptoms would be a color change in the skin, pain, coldness, and after a day or so there may be a blood blister. She [Resident #6] has dry gangrene. I want to refer her to a vascular surgeon for evaluation for removal of the affected area of the finger . During an interview on 1/9/2023 at 3:20 PM, when asked if a skin assessment would include a resident's hands and fingers, the DON stated, Yes it would. When asked if the change in condition of Resident #6's finger was observed during the assessment on 1/1/2023 or during assisted bathing, the DON stated, She likes to do things for herself. She has long nails. I can't answer why it wasn't seen. I don't know if it was reported. During a telephone interview on 1/19/2023 at 1:34 PM with Resident #6's family member stated, When I came on the 1st [1/1/2023] I told them about her finger. I was upset. It looked like a blister .They were not aware until I told them. How could they not see that? . 4. Review of the medical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Covid-19, and Epilepsy. Review of the 9/1/2022 Physician's medication order revealed, Alogliptin Benzoate 12.5 milligrams (mg) 1 tablet by mouth one time a day related to Type 2 Diabetes Mellitus, and Amlodipine Besylate 10 mg 1 tablet daily related to Hypertension. Review of the December 2022 Medication Administration Record (MAR) revealed the Alogliptin was not administered at 9:00 AM on 12/4/2022 and 12/25/2022 as ordered. The Amlodipine was not administered at 9:00 AM or 9:00 PM on 12/4/2022 and 12/25/2022. There was no documentation the resident's blood pressure was assessed. 5. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Osteomyelitis and an open wound to the buttocks. The 10/26/2022 MDS revealed Resident #5 had no cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 8/2/2019 - Minocycline HCL 100 mg 2 times a day infection. 10/21/2022 Lantus SoloStar 100 units/milliliter - give 10 units subcutaneously at bedtime for Diabetes Mellitus. 2/1/2022 Rifampin Capsule 300 mg - 1 tablet two times a day for Osteomyelitis. Review of the the December 2022 MAR revealed on 12/22/2022 and 12/312022 the Lantus Solostar, Minocycline HCL, and Rifampin were not administered at 9:00 PM on 12/22/2022 and 12/31/2022 as ordered. During an interview on 1/11/2023 at 1:10 PM, LPN #5 was asked if the medications were administered on 12/22/2022 and 12/31/2022. LPN #2 stated, No, I don't see that. Could have been when there was only one nurse on the hall and she may have missed it . 6. Review of the medical record revealed Resident # 7 was admitted on [DATE] with diagnoses that included Diabetes and Hypertension (HTN). Review of the Physician Orders revealed the following dates and orders: 10/4/2022 - Amlodipine Besylate 5 mg 1 tablet two times a day for HTN. 11/22/2022 - Basaglar KwikPen 100 units/ml inject 32 unit subcutaneously at bedtime related to Type 2 Diabetes. Review of the January 2023 MAR revealed on 1/9/2023 the Amlodipine Besylate 5 mg and Basaglar KwikPen was not administered at 9:00 PM as ordered. 7. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region, Sepsis Unspecified Organism, Urinary Tract Infection, Cerebral Infarction, Type 2 Diabetes Mellitus, Acute Embolism and Thrombosis of Deep Vein or Right Upper Extremity, and Osteomyelitis. The 12/29/2022 MDS revealed the resident had severe cognitive impairment. Review of the Physician's orders revealed the following dates and orders: 12/23/2022 - Eliquis (Apixaban) 5 mg by mouth two times a day. 12/25/2022 - Doxycycline Monohydrate Capsule 100 mg by mouth two times a day for sepsis. 12/29/2022 - Metronidazole Tablet 500 mg by mouth three times a day for sepsis, and NovoLOG FlexPen 100 units/ml sliding scale related to Diabetes Mellitus. Review of the December 2022 MAR dated revealed the Doxycycline Monohydrate, Eliquis, Metronidazole were not administered at 9:00 PM on 12/31/2022 and the Novolog insulin per sliding scale was not administered on 12/29/2022-12/31/2022 as ordered. 8. Review of the medical record revealed Resident #14 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The 11/21/2022 MDS revealed the resident had no cognitive impairment. Review of the Physician's orders revealed the following dates and orders: 11/30/2022 - Clonidine HCL 0.3 mg 1 tablet by mouth three times a day for hypertension. HOLD for SBP [systolic blood pressure] < [less than]100, DBP [diastolic blood pressure] < 60, HR [heart rate] < than 60. Notify MD. 12/1/2022 - Minoxidil Tablet 2.5 mg 1 tablet by mouth two times a day related to Hypertension. 12/10/2022 - Methlmazole 5 mg 1 tablet by mouth one time a day related to Thyrotoicosis. Review of the January 2023 MAR revealed the Methlmazole was not administered at 9:00 AM on 1/1/2023. The Minoxidil was not administered on 1/4/2022 and 1/6/2022 at 9:00 AM; and on 1/4/2022 and 1/5/2022 at 9:00 PM as ordered. During an interview on 1/10/2023 at 3:37 PM Resident #14 stated, .Sometimes I don't get my early morning medicine for my thyroid problem. They tell me they don't want to wake me up. I just want my pill brought to me . 9. Review of the medical record revealed Resident #23 was admitted on [DATE] with diagnoses that included Type 2 Diabetes Mellitus and Hypertension. The 11/19/2022 MDS revealed the resident had no cognitive impairment. Review of the Physician's orders revealed the following dates and orders: 6/10/2021 - Midodrine HCL Tablet 10 mg 1 tablet by mouth every 8 hours for Postural Hypotension hold for SBP greater than (>) 110, and DBP > 70 and; Novolog FlexPen 100 units/ml Give as per sliding scale for elevated blood glucose levels before meals and at bedtime . 7/13/2022 - Metoprolol Tartrate 50 mg 1 tablet by mouth every 12 hours for hypertension Hold for SBP less than 110, DBP less than 60 or heart rate less than 60 beats per minute; and Sacubitril-Valsartan 24-26 mg 1 tablet by mouth every 12 hours. Review of the January 2023 MAR revealed no documentation Metoprolol Sacubitril-Valsartan was administered at 9:00 PM on 1/9/2023 as ordered. The Midodrine was not administered at 10:00 PM on 1/9/2023 and at 6:00 AM on 1/10/2023. The Novolog Insulin was not administered on 1/9/2023 at 8:00 PM as ordered and the resident's blood glucose level was not assessed at 8:00 PM. There was no documentation the resident's Blood pressure was checked. During an interview on 1/10/2023 at 7:10 PM Resident #23 was was asked about the medications that were not administered. Resident #23 stated, .I didn't get it. No nurse here. The CNA told me. I went to the desk downstairs and the receptionist said they trying to get someone to come. No one came . 10. Review of the medical record revealed Resident #24 was admitted on [DATE] with diagnoses that included History of Venous Thrombosis and Embolism. The 1/8/2023 MDS revealed the resident had no cognitive impairment. Review of the 9/25/2021 Physician's orders revealed Apixaban Tablet (Eliquis) 5 mg give by mouth two times a day. Review of the January 2023 MAR revealed the Apixaban was not administered on 1/9/2023 at 9:00 PM as ordered. During an interview on 1/10/2023 at 4:01 PM the resident was asked about the 1/9/2023 medication. Resident #24 stated, No, I didn't get all my medicine. There was no nurse. 11. Review of the medical record revealed Resident #28 was admitted on [DATE] with diagnoses including Supraventricular Tachycardia. The 1/4/2023 MDS revealed the resident had moderate cognitive impairment. Review of the 4/30/2020 Physician's orders revealed Metoprolol Tartrate Tablet 25 mg give by mouth two times a day for HTN Hold for heart rate less than 60 or SBP less than 110. Review of the January 2023 MAR revealed the Metoprolol Tartrate was not administered on 1/9/2023 at 9:00 PM as ordered or the resident's blood checked. 12. Review of the medical record revealed Resident #29 was admitted on [DATE] with the diagnosis of Heart Failure. The 12/8/2022 MDS revealed the resident had moderate cognitive impairment. Review of the 12/17/2020 Physician's orders revealed Carvedilol Tablet 25 mg give by mouth two times a day for Heart Failure. Hold if HR less than 60 bpm. Review of the January 2023 MAR revealed the Carvedilol was not administered on 1/9/2023 at 9:00 PM as ordered or the heart rate checked. 13. Review of the medical record revealed Resident #30 was admitted on [DATE] with diagnoses of Cerebral Infarction, Hemiplegia and Hemiparesis Left Nondominant Side, Osteoarthritis, and Benign Neoplasm of Skin. The 12/13/2022 MDS revealed the resident had no cognitive impairment. Review of the 11/06/2021 Physician's orders revealed Apixaban Tablet 5 mg 1 tablet two times a day for anticoagulant therapy, and Carvedilol Tablet 6.25 mg 1 tablet by mouth two times a day. Review of the January 2023 MAR revealed the Apixaban and Carvedilol were not administered on 1/9/2023 at 9:00 PM as ordered. 14. Review of the medical record revealed Resident #31 admitted on [DATE] with diagnoses that included Hypertension, History Transient Ischemic Attack, and Cerebral Infarction. The 12/24/2022 MDS revealed the resident had no cognitive impairment. Review of the 10/24/2022 Physician's orders revealed Diltiazem HCL 30 mg give 1 tablet by mouth three times a day for HTN, hold for SBP < 100, DBP < 60, or HR < 60. Review of the January 2023 MAR revealed the Diltiazem was not administered on 1/9/2023 at 9:00 PM as ordered. There was no documentation the resident's blood pressure and heart rate were assessed. 15. Review of the medical record revealed Resident #33 was admitted on [DATE] with diagnoses that included Type 2 Diabetes Mellitus. The 10/15/2022 MDS revealed the resident had no cognitive impairment. Review of the 9/20/2022 Physician's orders revealed Lantus SoloStar 100 units/ml inject 26 units Intradermally at bedtime. Review of the January 2023 MAR revealed the Lantus insulin was not administered on 1/9/2023. 16. Review of the medical record revealed Resident #34 admitted on [DATE] with a diagnosis of Type 2 Diabetes Mellitus. The 12/14/2022 MDS revealed the resident had no cognitive impairment. Review of the 12/08/2022 Physician's orders revealed Insulin Lispro (1 Unit Dial) 100 unit/ml pen-injector, inject 3 units subcutaneously before meals, and Insulin Glargine-yfgn 100 units/ml pen-injector inject 40 units subcutaneously at bedtime. Review of the December 2022 MAR revealed the Insulin Lispro was not administered on 12/15/2022 at 5:00 PM as ordered, and the Insulin Glargine-yfgn was not administered on 1/9/2023 at 9:00 PM as ordered. 17. Review of the medical record revealed Resident #35 was admitted on [DATE] with a diagnosis of Essential Hypertension. The 12/14/2022 MDS revealed the resident had no cognitive impairment. Review of the physician's orders revealed the following orders and dates: 3/13/2021- Eliquis Tablet 2.5 mg give 1 tablet by mouth two times a day. 10/24/2022 - Coreg Tablet 6.25MG (Carvedilol) give 1 tablet by mouth two times a day for HTN. Hold for SBP less than 100, DBP less than 60 or HR less than 60, Review of the January 2023 MAR revealed the Coreg and Eliquis were not administered on 1/9/2023 at 9:00 PM as ordered. There was no documentation the resident's blood pressure and heart rate were assessed. 18. Review of the medical record revealed Resident #36 was readmitted on [DATE] with diagnoses that included Hypertension and Hypothyroidism Disease. The 11/10/2022 MDS revealed the resident had no cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 12/17/2022 - Levothyroxine Sodium Tablet 150 MCG Give 150 micrograms (mcg) by mouth on time a day every Mon, Tue, Wed, Thu, Fri, and Sat. Review of the January 2023 MAR revealed the Levothyroxine and Hydralazine were not administered on 1/9/2023 at 9:00 PM as ordered. 19. Review of the medical record revealed Resident #37 was readmitted on [DATE] with diagnoses that included Epilepsy, Cerebral Infarction, and Schizoaffective Disorder, and Hallucinations. The 12/14/2022 MDS revealed the resident had a severe cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 10/6/2022 - Lacosamide Tablet 200 mg give 200 mg by mouth two times a day for seizure disorder. 12/13/2022 - Risperidone Tablet 0.5 mg give 1 tablet by mouth at bedtime related to schizoaffective disorder. Review of the January 2023 MAR the Risperidone and Lacosamide were not administered on 1/9/2023 at 9:00 PM as ordered. 20. Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses that included Type 2 Diabetes Mellitus and Unspecified Psychosis. The 1/2/2023 MDS revealed the resident had severe cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 6/10/2022 - Depakote Tablet Delayed Release 250 mg give 1 tablet by mouth three times a day. 8/4/2022 - Humalog KwikPen 100 units/ml pen-injector inject as per sliding scale subcutaneously before meals and at bedtime. Review of the January 2023 MAR revealed the Depakote was not administered on 1/9/2023 at 9:00 PM as ordered, and the Humalog insulin was not administered on 1/9/2023 at 8:00 PM as ordered by the physician. The MAR revealed the resident's blood glucose level was not checked for the sliding scale insulin on 1/9/2023 as ordered. 21. Review of the medical record, revealed Resident #39 readmitted on [DATE] with diagnoses that included Cerebral Infarction, Atrial Fibrillation, and Hypothyroidism. The 12/2/2022 MDS revealed the resident had severe cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 6/6/2022 - Eliquis Tablet 5 mg give 1 tablet by mouth two times a day, and Levetiracetam Tablet 500 mg give 1000 mg by mouth two times a day. 6/25/2022 - Levothyroxine Sodium Tablet 125 MCG give 1 tablet by mouth one time a day. Review of the January 2023 MAR the Levothyroxine was not administered on 1/10/2023 at 6:00 AM as ordered, and the Eliquis and Levetiracetam were not not administered on 1/9/2023 at 9:00 PM as ordered. 22. Review of the medical record revealed Resident #40 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Seizures, Asthma, and Hypothyroidism. The 11/2/2022 MDS revealed the resident had moderate cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 7/27/2022 - Levothyroxine Sodium Tablet 100 MCG give 1 tablet by mouth one time a day, Rosuvastatin Calcium Oral Tablet 5 MG give 5 mg by mouth at bedtime, and Levetira tablet 250 MG give 250 mg by mouth two times a day. 8/10/2022 - Basaglar KwikPen 100 units/ml pen-injector inject 10 units subcutaneously at bedtime. Review of the January 2023 MAR revealed the Basaglar insulin, Rosuvastatin Calcium, and Levetiracetam were not administered on 1/9/2023 at 9:00 PM as ordered. The Levothyroxine was not administered at 6:00 AM on 1/10/2023 as ordered. 23. Review of the medical record revealed Resident #41 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, End Stage Renal Disease on dialysis, Atrial Fibrillation, Congestive Heart Failure, Chronic Pulmonary Edema, and Atherosclerotic Heart Disease. The 12/24/2022 MDS revealed the resident had moderate cognitive impairment. Review of the Physician's orders revealed the following orders and dates: 11/30/2021 - Hydralazine HCL 25 mg give 50 mg by mouth two times a day. 5/22/2021 - Clopidogrel Bisulfate 75 mg give 1 tablet by mouth one time a day, and Isosorbide Mononitrate ER (extended release) 30 mg give 1 tablet by mouth one time a day. 1/5/2023 - Carvedilol Oral 12.5 mg give 1 tablet by mouth two times a day. Review of the January 2023 MAR revealed the Clopidogrel, Isosorbide Mononitrate, and Hydralazine were not administered on 1/10/2023 at 6:00 AM as ordered. The Carvedilol was not administered on 1/9/2023 at 9:00 PM as ordered. 24. Review of the medical record revealed Resident #42 was admitted on [DATE] and had a diagnosis of Diabetes. The 12/28/2022 MDS revealed the resident 42 had no cognitive impairment. Review of the Physician Orders revealed the following orders and dates: 3/11/2022 - Janumet XR ER [PHONE NUMBER] mg give 1 tablet by mouth one time a day for Diabetes Mellitus. 8/2/2022 - Lantus SoloStar 100 units/ml pen-injector inject 30 units subcutaneously at bedtime related to TYPE 2 DIABETES. 11/22/2022 - Glimepiride 1 mg by mouth one time a day for Diabetes Mellitus. Review of the January 2023 MAR revealed the Glimepiride 1 mg and the Janumet ER [PHONE NUMBER] mg were not administered at 6:00 AM on 1/10/2023. The Lantus SoloStar 100 units/ml was not administered at 9:00 PM on 1/9/2023 as ordered. 25. Review of the medical record revealed Resident #45 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Atherosclerotic Heart Disease, and Hypertension. The 1/7/2023 MDS the resident had no cognitive impairment. Review of the Physician Orders revealed the following orders and dates: 3/10/2022 - hydralazine HCl 25 MG give 1 tablet by mouth two times a day related to Hypertension. 5/20/2022 - Entresto 49-51 mg give 1 tablet by mouth two times a day related to Other Heart Failure. Review of the January 2023 MAR revealed the Entresto 49-51 mg was not administered at 9:00 PM on 1/9/2023. The Hydralazine 25 mg was not administered at 8:00 PM on 1/9/2023 as ordered. 26. Review of the medical record revealed Resident #46 admitted on [DATE] had a diagnosis of Hypertension. The 12/3/2022 MDS revealed the resident had moderate cognitive impairment. Review of the 11/21/2022 Physician Orders revealed Metoprolol Tartrate 12.5 mg by mouth two times a day for hypertension. Review of the January 2023 MAR revealed the Metoprolol 12.5 mg was not administered at 9:00 PM on 1/9/2023 as ordered. 27. Review of the medical record revealed Resident #47 was admitted on [DATE] and had diagnoses that included Anxiety Disorder and Schizoaffective Disorder. The 11/4/2022 MDS revealed the resident had no cognitive impairment. Review of the 10/20/2022 Physician Orders revealed Quetipine Fumerate 100 mg give 1.5 tablet by mouth at HS for a total dose of 150 mg related to Schizoaffective Disorder. Review of the January 2023 MAR revealed the Quetipine Fumerate was not administered at 9:00 PM on 1/9/2023 as ordered. 28. Review of the medical record revealed Resident #48 was admitted on [DATE] and had a diagnosis Diabetes The 12/18/2022 MDS revealed the resident had a severe cognitive impairment. Review of the 7/21/2022 Physician Orders revealed Glargine-yfgn insulin 100 units/ml pen-injector inject 28 unit subcutaneously two times a day related to Diabetes. Review of the January 2023 MAR revealed the Glargine-yfgn 100 units/ml was not administered at 9:00 PM on 1/9/2023 as ordered. 29. Review of the medical record, revealed Resident #49 admitted on [DATE] with diagnoses that include Diabetes, and Hypertension. The 12/16/2022 MDS revealed the resident was severely impaired cognitive impairment. Review of the Physician Orders revealed the following orders and dates: 8/12/2021 - Metoprolol Tartrate 100 mg give 1 tablet by mouth two times a day for Hypertension. 1/19/2022 - Novolog FlexPen 100 units/ml pen-injector inject subcutaneously before meals and at bedtime related to Diabetes. 10/4/2022 - Verapamil HCl 40 MG give 40 mg by mouth three times a day for Hypertension. Review of the January 2023 MAR revealed the Metoprolol Tartrate Tablet 100 MG was not administered at 9:00 PM on 1/9/2023 as ordered. The Verapamil HCl Tablet 40 MG was not administered at 10:00 PM on 1/9/2023 and 6:00 AM on 1/10/2023 as ordered. The Novolog FlexPen 100 UNIT/ML was not administered at 6:30 AM on 1/3/2023, at 6:30 AM and 8:00 PM on 1/9/2023, and at 6:30 AM on 1/10/2023 as ordered. 30. Review of the medical record, revealed Resident #50 admitted on [DATE] with a diagnosis of Hypertension. The 11/08/2022 MDS revealed the resident had moderate cognitive impairment. Review of the Physician Orders dated 11/17/2022 revealed Hydralazine HCl 50 mg give 1 tablet by mouth four times a day for Hypertension. Review of the January 2023 MAR revealed the Hydralazine HCl 50 mg was not administered at 9:00 PM on 1/9/2023 as ordered. 31. Review of the medical record revealed Resident #51 was admitted on [DATE] with a diagnosis of Hypertension. The 11/25/2022 MDS revealed the resident had a severe cognitive impairment. Review of the 3/1/2022 Physician Orders revealed Eliquis 5 mg give 5 mg by mouth two times a day for blood thinner related to Hypertension. Review of the January 2023 MAR revealed the Eliquis 5 mg was not administered at 8:00 PM on 1/9/2023 as ordered. 32. Review of the medical record revealed Resident #52 was admitted on [DATE] with diagnoses of Cerebral Infarction, Seizures, and Hypertension. The 12/17/2022 MDS revealed the resident had a moderate cognitive impairment. Review of the 3/12/2022 Physician Orders dated 3/12/2020 revealed Levetiracetam 1000 mg give 1000 mg by mouth two times a day for Seizures. Review of the January 2023 MAR revealed the Levetiracetam 1000 mg was not administered at 9:00 PM on 1/9/2023 as ordered. 33. Review of the medical record revealed Resident #53 was admitted on [DATE] with a diagnosis of Hypertension. The 12/3/2022 MDS revealed the resident had moderate cognitive impairment. Review of the 10/4/2022 Physician Orders revealed Hydralazine HCl 25 mg give 1 tablet by mouth two times a day for Hypertension. Review of the January 2023 MAR revealed the Hydralazine HCl 25 MG was not administered at 9:00 PM on 1/9/2023 as ordered. 34. Review of the medical record revealed Resident #55 was admitted on [DATE] with diagnoses that included of Atrial Fibrillation, Diabetes and Hypertension. The 11/2/2022 MDS revealed the resident had severe cognitive impairment. Review of the Physician Orders, revealed the following orders and dates: 2/12/2020 Apixaban 2.5 mg give 2.5 mg by mouth two times a day for Anticoagulation, and Metoprolol Tartrate
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0725 (Tag F0725)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, daily staffing records, medical record review, observation, and interview, the facility failed to ensure...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, daily staffing records, medical record review, observation, and interview, the facility failed to ensure a sufficient number of licensed staff was available to provide care and services to all residents based on physician orders when there was no nurse to provide assessments and services for 1 of 2 sampled residents (Resident #22) admitted to the 3rd floor on 1/9/2023 and administer significant and other medications for 29 of 40 sampled residents (Resident #7, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, 52, #53, #55, #56, and #57) reviewed on the 3rd floor with orders for medications. The facility's failure to ensure staffing was sufficient to provide oversight of the residents and ensure timely assessments and medications were administered resulted in Immediate Jeopardy. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, or impairment, or death of a resident. The Regional Director of Operations, Area Director of Clinical Services, Special Projects Nurse, and the Administrator, were notified of the Immediate Jeopardy (IJ) for F600, F725, F760, F835, and F867 on 1/24/2023 at 12:38 PM, in the Chapel. The facility was cited Immediate Jeopardy at F600, F684, F686, F725, F760, F835, and F867. The facility was cited Immediate Jeopardy at F725 at a scope and severity of K which is Substandard Quality of Care. The Immediate Jeopardy for F725 began on 1/9/2023 and is ongoing. The facility was previously cited Immediate Jeopardy at F600, F835, and F867 during a complaint survey on 9/19/2022 through 9/20/2022. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Nursing Services and Sufficient Staff revised 8/30/2022 revealed, .It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident .The facility will supply services by sufficient numbers of each of the following personnel types on a 24-hour basis to provide nursing care to all residents in accordance with resident care plans. a. Except when waived, licensed nurses; and b. Other nursing personnel, including but not limited to nurse aides .The facility is required to provide licensed nursing staff 24 hours a day, 7 days a week .Providing care includes, but is not limited to, assessing, evaluating, planning and implementing resident care plans and responding to residents' needs . Review of the Director of Nursing job description dated 12/2011 revealed, .to manage the overall operations of the Nursing Department in accordance with Company policies, standards of nursing practices and governmental regulations so as to maintain excellent care of all residents' needs .Plan, develop, organize, implement, evaluate and direct the nursing services department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the long-term facility. Assume administrative authority, responsibility and accountability for all functions, activities, and training of the nursing department. Organize, develop, and direct the administration and resident care of the nursing service department .Perform nursing services and deliver resident care services in compliance with corporate policies and State and Federal regulations .Schedule daily rounds to observe residents and to determine if nursing needs are being met in accordance with the resident's request .Ensure that all nursing service personnel follow established departmental policies and procedures .Assure residents a comfortable, clean, orderly and safe environment . Review of the facility's policy titled Medication Administration dated 1/21/2022 revealed, .Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection .Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by physician. If other than PO [by mouth] route, administer in accordance with facility policy for the relevant route of administration [i.e., injection, eye, ear, rectal, etc.] .Sign MAR after administered. For those medications requiring vital signs, record the vital signs onto the MAR .Report and document any adverse side effects or refusals .Example guidelines for Medication Administration [unless otherwise ordered by physician], this list is not all-inclusive .Medication requiring vital signs prior to administration: Digitalis, Lanoxin, Digoxin, Anti-Hypertensives .Medication timing [excludes insulin]: .AC [before meals] 30 minutes before meal service. PC [administered after meals]. BID [twice daily] 9 am, 9 pm. HS [at bedtime] 9 pm. QD [daily] 9 am. QID [four times daily] 9 am, 1 pm, 5 pm, 9 pm . Review of the facility's CMS Daily Staffing Record dated 1/9/2023 revealed on the 7:00 PM - 7:00 AM shift the facility had a total of 3 Licensed Practical Nurses (LPNs) with a total of 21 actual hours worked with a census of 146 residents. Review of the Census By Floors form dated 1/9/2023 revealed a total census of 145 residents. A total of 54 residents resided on the 3rd floor. Review of the printed electronic Medication Administration Record (MAR) revealed the MAR had pre-printed medication due times for each medication per physician orders. 2. Review of the medical record revealed Resident #22 was admitted to the facility 1/9/2023 with diagnoses of Seizures, Syncope and Collapse, Rhabdomyolysis, Metabolic Encephalopathy, Essential Hypertension, Muscle Weakness, and Dysphagia. Review of Resident #22's medical record revealed no assessments were completed upon admission and no documentation was in the medical record related to the resident's condition and needs. Review of the hospital transfer orders dated 1/9/2023 revealed, .Admit To Midtown Health and Rehab .Stg [Stage] III [3] B [bilateral] buttocks and sacrum .multiple erupted blister B heel blisters . The resident had no medications ordered. Review of a Nurse's Progress Note dated 1/10/2023 timed 12:59 PM revealed staff were unable to feed Resident #22 due to the Resident clinching her teeth together and being combative. Resident #22 was transferred to the hospital for evaluation. During an interview on 1/10/2023 at 2:05 PM, when asked if she was notified there was no nurse on the 3rd floor on 1/9/2023 for the 7:00 PM-7:00 AM shift, LPN #6 stated, I left here about 7 [7:00 PM] last night. I was on call for staff. [Named LPN] called me and said he was waiting on a nurse. I called the SDC [Staff Development Coordinator] and she put out a call to [Named agency]. I went to bed. I got here the next morning at 8:06 [AM]. There were 2 admissions came in. Not sure if anyone did the admissions . During an interview on 1/10/2023 at 3:41 PM, when asked if she was notified there was no nurse on the 3rd floor on 1/9/2023 for the 7:00 PM-7:00 AM shift, the SDC stated, The nurses called out. [Named LPN] called me and asked me to put out a post. I put a post out to agency. Nobody responded. I watched for awhile then I went to bed. I wasn't on call, so I didn't follow up . During an interview on 1/10/2023 at 1:30 PM, when asked if the residents on the 3rd floor received medications on 1/9/2023 as ordered by the physician, the Director of Nursing (DON) stated, No, they did not. There was no nurse. When asked if the 2 newly admitted residents were assessed and provided care and services the DON stated, I'll find out. I know one [Resident #22] had to be sent out to the hospital already. During an interview on 1/11/2023 at 1:28 PM the DON stated, .[Named LPN] made it to the floor at 8:28 [AM on 1/10/2023]. He put her medication orders in and went in and checked on her . When asked if Resident #22 was assessed on 1/9/2023, the DON stated, If it wasn't documented, it wasn't done. 3. Review of the medical record revealed Resident #7 was admitted on [DATE] with diagnoses of Diabetes, Unspecified Sequelae of Cerebral Infarction, Anxiety Disorder, and Hypertension. The Quarterly MDS assessment dated [DATE], revealed Resident # 7 with a BIMS of 14 which indicated no cognitive impairment. Review of the Physician Orders revealed, .start date 10/4/2022 AmLODIPine Besylate Tablet 5 MG Give 5 mg by mouth two times a day for HTN .start date 11/22/2022 Basaglar KwikPen 100 UNIT/ML Solution pen-injector Inject 32 unit subcutaneously at bedtime related to TYPE 2 DIABETES . Review of the MAR dated January 2023 revealed the Amlodipine Besylate Tablet 5 MG was not administered at 9:00 PM on 1/9/2023, and the Basaglar KwikPen 100 UNIT/ML was not administered at 9:00 PM on 1/9/2023 as ordered. 4. Review of the medical record revealed Resident #23 admitted on [DATE] with diagnoses of Atrial Fibrillation, Chronic Congestive Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, Angina Pectoris, and Chronic Obstructive Pulmonary Disease. Review of the quarterly MDS dated [DATE] revealed the resident scored a 13 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following: Start Date 6/10/2021, Midodrine HCL Tablet 10 MG Give 1 tablet by mouth every 8 hours for Postural Hypotension. Hold for SBP [Systolic Blood pressure] > [greater than] 110, DBP [Diastolic Blood pressure] > 70. Novolog FlexPen 100 UNIT/ML pen-injector give as per sliding scale: If 150-200 give 2 units; 201-250 give 4 units; 251-300 give 6 units; 301-350 give 8 units; 351-400 give 10 units; 401 an greater give 12 units and notify MD before meals and at bedtime. Start Date 7/13/2022 Metoprolol Tartrate Tablet 50 MG give 1 tablet by mouth every 12 hours for Hypertension. Hold for SBP < 110, DBP < 60 or HR equal to or less than (=/<) 60 beats per minute (bpm). Sacubitril-Valsartan Tablet 24-26 mg give 1 tablet by mouth every 12 hours. Review of the MAR dated January 2023 revealed no documentation Metoprolol Sacubitril-Valsartan were administered at 9:00 PM on 1/9/2023 as ordered by the physician. The Midodrine was not administered at 10:00 PM on 1/9/2023 and 6:00 AM on 1/10/2023. The Novolog Insulin was not administered on 1/9/2023 at 8:00 PM as ordered by the physician. The resident's blood glucose level was not assessed at 8:00 PM. During an interview on 1/10/2023 at 7:10 PM when asked if he received medications timely on 1/9/2023, Resident #23 stated, .I didn't get it. No nurse here. The CNA told me. I went to the desk downstairs and the receptionist said they trying to get someone to come. No one came . 5. Review of the medical record revealed Resident #24 was admitted on [DATE] with diagnoses of Cerebral Palsy, Essential Hypertension, History of Venous Thrombosis and Embolism, and Rhabdomyolysis. Review of the quarterly MDS dated [DATE] revealed the resident scored a 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 9/25/2021 Apixaban Tablet 5 MG Give 5 mg by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation Apixaban was administered on 1/9/2023 at 9:00 PM as ordered by the physician. During an interview on 1/10/2023 at 4:01 PM, when asked if she received her medications on 1/9/2023, Resident #24 stated, No, I didn't get all my medicine. There was no nurse. 6. Review of the medical record revealed Resident #28 was admitted on [DATE] with diagnoses of Supraventricular Tachycardia, Schizophrenia, Osteoarthritis, and Anemia. The MDS dated [DATE] revealed the resident scored 9 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 4/30/2020 Metoprolol Tartrate Tablet 25 MG Give 25mg by mouth two times a day for HTN Hold for HR <60 or SBP <110 . Review of the MAR dated January 2023 revealed no documentation Metoprolol Tartrate was administered on 1/9/2023 at 9:00 PM as ordered by the physician. 7. Review of the medical record revealed Resident #29 was admitted on [DATE] with diagnoses of Heart Failure, Glaucoma, Essential Hypertension, Tremor, Chest Pain, and Hypomagnesia. The quarterly MDS dated [DATE], revealed the resident scored 11 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 12/17/2020 Carvedilol Tablet 25 MG Give 25 mg by mouth two times a day for Heart Failure Hold if HR less than 60 . Review of the MAR dated January 2023 revealed no documentation Carvedilol was administered on 1/9/2023 at 9:00 PM as ordered by the physician. 8. Review of the medical record revealed Resident #30 was admitted on [DATE] with diagnoses of Cerebral Infarction, Hemiplegia and Hemiparesis Left Nondominant Side, Osteoarthritis, and Benign Neoplasm of Skin. The annual MDS dated [DATE] revealed the resident scored 12 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 11/06/2021 Apixaban Tablet 5 MG Give 1 tablet two times a day for anticoagulant therapy .Carvedilol Tablet 6.25 MG Give 1 tablet by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation the Apixaban and Carvedilol were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 9. Review of the medical record revealed Resident #31 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Thyrotoxicosis, Essential Hypertension, History Transient Ischemic Attack, and Cerebral Infarction. The quarterly MDS dated [DATE], revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 10/24/2022 Diltiazem HCL Tablet 30 MG Give 1 tablet by mouth three times a day for HTN Hold for SBP < 100, DBP < 60, or HR < 60 . Review of the MAR dated January 2023 revealed no documentation the Diltiazem was administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the resident's blood pressure and heart rate were assessed. 10. Review of the medical record revealed Resident #33 was admitted on [DATE] with diagnoses of Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, Anemia, and Chronic Obstructive Pulmonary Disease. The quarterly MDS dated [DATE] revealed the resident scored 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 9/20/2022 Lantus SoloStar 100 UNIT/ML Solution pen-injector Inject 26 units Intradermally at bedtime . Review of the MAR dated January 2023 revealed no documentation Lantus insulin was administered on 1/9/2023 as ordered by the physician. 11. Review of the medical record revealed Resident #34 was admitted on [DATE] with diagnoses of Congestive Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, and History of Malignant Neoplasm of Prostate. The admission MDS dated [DATE], revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 12/08/2022 Insulin Lispro (1 Unit Dial) 100 UNIT/ML Solution pen-injector Inject 3 units subcutaneously before meals .Insulin Glargine-yfgn 100 UNIT/ML Solution pen-injector Inject 40 units subcutaneously at bedtime . Review of the MAR dated December 2022 revealed no documentation the Insulin Lispro was administered on 12/15/2022 at 5:00 PM as ordered by the physician and there was no documentation Insulin Glargine-yfgn was administered on 1/9/2023 at 9:00 PM as ordered by the physician. 12. Review of the medical record revealed Resident #35 was admitted on [DATE] with diagnoses of End Stage Renal Disease, Dependence on Renal Dialysis, Type 2 Diabetes, Essential Hypertension, and Major Depressive Disorder. The admission MDS dated [DATE], revealed the resident scored 12 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 10/24/2022 Coreg Tablet 6.25 MG (Carvedilol) Give 1 tablet by mouth two times a day for HTN. Hold for SBP < 100, DBP < 60 or HR <60 .Start Date 3/13/2021 Eliquis Tablet 2.5 MG Give 1 tablet by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation Coreg and Eliquis were administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the resident's blood pressure and heart rate were assessed. 13. Review of the medical record revealed Resident #36 was readmitted on [DATE] with diagnoses of End Stage Renal Disease, Dependence on Renal Dialysis, Type 2 Diabetes Mellitus, Essential Hypertension, Hypothyroidism, and Human Immunodeficiency Virus Disease. The admission MDS dated [DATE] revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 12/17/2022 Levothyroxine Sodium Tablet 150 MCG [micrograms] Give 150 mcg by mouth on time a day every Mon, Tue, Wed, Thu, Fri, Sat .Start Date 12/16/2022 Hydralazine HCL Tablet 25 MG Give 1 tablet by mouth three times a day . Review of the MAR dated January 2023 revealed no documentation Levothyroxine and Hydralazine were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 14. Review of the medical record revealed Resident #37 was readmitted on [DATE] with diagnoses of Epilepsy, Cerebral Infarction, Type 2 Diabetes Mellitus, Schizoaffective Disorder, and Hallucinations. The quarterly MDS dated [DATE] revealed the resident scored 8 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed, .Start Date 12/13/2022 Risperidone Tablet 0.5 MG Give 1 tablet by mouth at bedtime related to SCHIZOAFFECTIVE DISORDER .Start Date 10/6/2022 Lacosamide Tablet 200 MG Give 200 mg by mouth two times a day for SEIZURE DISORDER . Review of the MAR dated January 2023 revealed no documentation Risperidone and Lacosamide were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 15. Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Unspecified Psychosis, and Essential Hypertension. The quarterly MDS dated [DATE], revealed the resident scored 4 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed, .Start Date 6/10/2022 Depakote Tablet Delayed Release 250 MG Give 1 tablet by mouth three times a day .Start Date 8/4/2022 HumaLOG KwikPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale . The sliding scale orders revealed If blood glucose levels were 0-149 give 0, if less than 70 call MD, if 150-180 give 1 unit, if 181-210 give 2 units, if 211-240 give 3 units, if 241-270 give 4 units, if 271-300 give 5 units, if greater than 300 notify MD, subcutaneously before meals and at bedtime. Review of the MAR dated January 2023 revealed no documentation the Depakote was administered on 1/9/2023 at 9:00 PM as ordered by the physician and Humalog insulin was not administered on 1/9/2023 at 8:00 PM as ordered, and the resident's blood glucose level was not checked for the sliding scale insulin on 1/9/2023 at 8:00 PM as ordered. 16. Review of the medical record revealed Resident #39 was readmitted on [DATE] with diagnoses of Epilepsy, Type 2 Diabetes Mellitus, Cerebral Infarction, Atrial Fibrillation, and Hypothyroidism. The quarterly MDS dated [DATE] revealed the resident scored 5 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed, .Start Date 6/25/2022 Levothyroxine Sodium Tablet 125 MCG Give 1 tablet by mouth one time a day .Start Date 6/6/2022 Eliquis Tablet 5 MG Give 1 tablet by mouth two times a day .levetiracetam Tablet 500 MG Give 1000 mg by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation the Levothyroxine was administered on 1/10/2023 at 6:00 AM as ordered by the physician and the Eliquis and Levetiracetam were not administered on 1/9/2023 at 9:00 PM as ordered by the physician. 17. Review of the medical record revealed Resident #40 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Seizures, Asthma, and Hypothyroidism. The quarterly MDS dated [DATE] revealed the resident scored 11 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 8/10/2022 Basaglar KwikPen 100 UNIT/ML Solution pen-injector Inject 10 units subcutaneously at bedtime .Start Date 7/27/2022 Levothyroxine Sodium Tablet 100 MCG Give 1 tablet by mouth one time a day .Rosuvastatin Calcium Oral Tablet 5 MG Give 5 mg by mouth at bedtime .Start Date 7/27/2022 levETIRAcetam Tablet 250 MG Give 250 mg by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation the Basaglar insulin, Rosuvastatin Calcium, and Levetiracetam were administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the Levothyroxine was administered at 6:00 AM on 1/10/2023 as ordered by the physician. 18. Review of the medical record revealed Resident #41 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, End Stage Renal Disease, Dependence on Renal Dialysis, Atrial Fibrillation, Congestive Heart Failure, Chronic Pulmonary Edema, and Atherosclerotic Heart Disease. The quarterly MDS dated [DATE] revealed the resident scored 10 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 5/22/2021 Clopidogrel Bisulfate Tablet 75 MG Give 1 tablet by mouth one time a day .Isosorbide Mononitrate ER [extended release] Tablet 30 MG Give 1 tablet by mouth one time a day .Start Date 1/5/2023 Carvedilol Oral Tablet 12.5 MG Give 1 tablet by mouth tow times a day .Start Date 11/30/2021 HydrALAZINE HCL Tablet 25 MG Give 50 mg by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation the Clopidogrel, Isosorbide Mononitrate, and Hydralazine were administered on 1/10/2023 at 6:00 AM as ordered by the physician. There was no documentation Carvedilol was administered as ordered on 1/9/2023 at 9:00 PM as ordered by the physician. 19. Review of the medical record revealed Resident #42 was admitted on [DATE] with diagnoses of Atherosclerotic Heart Disease, Diabetes, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 42 had a BIMS score of 13 which indicated no cognitive impairment. Review of the Physician Orders revealed, .start date 11/22/2022 Glimepiride Tablet 1 MG Give 1 mg by mouth one time a day for Diabetes Mellitus .start date 3/11/2022 Janumet XR Tablet Extended Release 24 Hour [PHONE NUMBER] MG (SITagliptin-metFORMIN HCl ER) Give 1 tablet by mouth one time a day for Diabetes Mellitus .start date 8/2/2022 Lantus SoloStar 100 UNIT/ML Solution pen-injector Inject 30 unit subcutaneously at bedtime related to TYPE 2 DIABETES . Review of the MAR dated January 2023 revealed no documentation of the Glimepiride Tablet 1 MG administered at 6:00 AM on 1/10/2023, Janumet XR Tablet Extended Release 24 Hour [PHONE NUMBER] MG administered at 6:00 AM on 1/10/2023, Lantus SoloStar 100 UNIT/ML administered at 9:00 PM on 1/9/2023 as ordered by the physician. 20. Review of the medical record revealed Resident #45 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Atherosclerotic Heart Disease, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 45 had a BIMS score of 13 which indicated no cognitive impairment. Review of the Physician Orders revealed, .start date 5/20/2022 Entresto Tablet 49-51 MG (Sacubitril-Valsartan) Give 1 tablet by mouth two times a day related to OTHER HEART FAILURE .start date 3/10/2022 hydrALAZINE HCl Tablet 25 MG Give 1 tablet by mouth two times a day related to ESSENTIAL (PRIMARY) HYPERTENSION . Review of the MAR dated January 2023 revealed no documentation of the Entresto Tablet 49-51 MG administered at 9:00 PM on 1/9/2023, hydrALAZINE HCl Tablet 25 MG administered at 8:00 PM on 1/9/2023 as ordered by the physician. 21. Review of the medical record revealed Resident #46 was admitted on [DATE] with diagnoses of Gastro-Esophageal Reflux Disease, Blindness, One Eye, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 46 had a BIMS score of 12 which indicated moderate cognitive impairment. Review of the Physician Orders dated 11/21/2022 revealed, .Metoprolol Tartrate Tablet Give 12.5 milligram by mouth two times a day for hypertension . Review of the MAR dated January 2023 revealed no documentation of the Metoprolol Tartrate 12.5 mg administered at 9:00 PM on 1/9/2023 as ordered by the physician. 22. Review of the medical record revealed Resident #47 was admitted on [DATE] with diagnoses of Functional Quadriplegia, Anxiety Disorder, Schizoaffective Disorder, Insomnia, and Spinal Stenosis. The annual MDS assessment dated [DATE] revealed Resident # 47 had a BIMS score of 15 which indicated no cognitive impairment Review of the Physician Orders revealed, .start date 12/20/2022 QUEtipine Fumerate Tablet 100 MG Give 1.5 tablet by mouth at HS for a total dose of 150 mg related to SCHIZOAFFECTIVE DISORDER . Review of the MAR dated January 2023 revealed no documentation the Quetipine Fumerate was administered at 9:00 PM on 1/9/2023 as ordered by the physician. 23. Review of the medical record revealed Resident #48 was admitted on [DATE] with diagnoses of Diabetes, Dementia, and Hypertension. The quarterly MDS assessment dated [DATE] revealed Resident # 48 had a BIMS score of 5 which indicated severe cognitive impairment. Review of the Physician Orders dated 7/21/2022 revealed, .Insulin Glargine-yfgn 100 UNIT/ML Solution pen-injector Inject 28 unit subcutaneously two times a day related to TYPE 2 DIABETES . Review of the MAR dated January 2023 revealed no documentation the Insulin Glargine-yfgn 100 UNIT/ML was administered at 9:00 PM on 1/9/2023 as ordered by the physician. 24. Review of the medical record revealed Resident #49 was admitted on [DATE] with diagnoses of Hemiplegia and Hemiparesis, Diabetes, and Hypertension. The Quarterly MDS assessment dated [DATE] revealed Resident #49 with Severely impaired cognitive skills and no behaviors. Review of the Physician Orders revealed, .start date 8/12/2021 Metoprolol Tartrate Tablet 100 MG Give 1 tablet by mouth two times a day for HTN [hypertension] .start date 10/4/2022 Verapamil HCl Tablet 40 MG Give 40 mg by mouth three times a day for HtN . Start date 1/19/2022 .NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject subcutaneously before meals and at bedtime related to TYPE 2 DIABETES .NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: if 60 - 150 = 0 units; 151 - 200 = 2 units; 201 - 250 = 4 units; 251 - 300 = 6 units; 301 - 350 = 8 units; 351 - 400 = 10 units; 401 - 450 = Call MD, subcutaneously before meals and at bedtime related to TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS . Review of the MAR dated January 2023 revealed no documentation of Metoprolol Tartrate Tablet 100 MG administered at 9:00 PM on 1/9/2023, Verapamil HCl Tablet 40 MG administered at 10:00 PM on 1/9/2023 and 6:00 AM on 1/10/2023, the Sliding scale blood glucose/sugar checks and the NovoLOG FlexPen 100 UNIT/ML administered at 6:30 AM on 1/3/2023, and at 06:30 AM, and 8:00 PM on 1/9/2023, and at 6:30 AM on 1/10/2023 as ordered by the physician. 25. Review of the medical record revealed Resident # 50 was admitted on [DATE] with diagnoses of Atherosclerotic Heart Disease, Chronic Obstructive Pulmonary Disease, Cerebral Infarction, and Hypertension. The Annual MDS assessment dated [DATE], revealed Resident # 50 had a BIMS score of 10 which indicated moderate cognitive impairment. Review of the Physician Orders dated 11/17/2022 revealed, .hydrALAZINE HCl Tablet 50 MG Give 1 tablet by mouth four times a day for hypertension . Review of the MAR dated January 2023 revealed no documentation of hydrALAZINE HCl Tablet 50 MG administered at 9:00 PM on 1/9/2023 as ordered by the physician. 26. Review of the medical record revealed Resident # 51 was admitted on [DATE] with diagnoses of Dementia, Acute Kidney Failure, Alzheimer's Disease, and Hypertension. The Quarterly MDS assessment dated [DATE] revealed Resident # 51 had a BIMS score of 2 which indicated severe cognitive impairment. Review of the Physician Orders dated 3/1/2022 revealed, .Eliquis Tablet 5 MG .5 mg by mouth two times a day for blood thinner related to ESSENTIAL (PRIMARY) HYPERTENSION . Review of the MAR dated January 2023 revealed no documentation of the Eliquis Tablet 5 MG administered at 8:00 PM on 1/9/2023 as ordered by the physician. 27. Review of the medical record revealed Resident #52 was admitted on [DATE] with diagnoses of Cerebral Infarction, Seizures, and Hypertension. The Quarterly MDS assessment dated [DATE] revealed Resident # 52 had a BIMS score of 9 which indicated moderate cognitive impairment. Review of the Physician Orders dated 3/12/2020 revealed, .levETIRAcetam Tablet 1000 MG Give 1000 mg by mouth two times a day for Seizures . Review of the MAR dated January 2023 revealed no documentation of the levETIRAcetam Tablet 1000 MG administered at 9:00 PM on 1/9/2023 as ordered by the physician. 28. Review of the medical record revealed Resident #53 admitted on [DATE] with diagnoses of Diabetes, Chronic Obstructive Pulmonary Disease, Hypertension, and Cardiomegaly. The Quarterly MDS assessment dated [DATE], revealed Resident # 53 with a BIMS of 8 which indicated moderate cognitive impairment. Review of the Physician Orders dated 10/4/2022 revealed, .HydrALAZINE HCl Tablet 25 MG Give 1 tablet by mouth two times a day for HTN . Review of the MAR dated January 2023 revealed no documentation of HydrALAZINE HCl Tablet 25 MG administered at 9:00 PM on 1/9/2023 as ordered by the physician. 29. Review of the medical record revealed Resident #55 admitted on [DATE] with diagnoses of Heart Failure, Atrial Fibrillation, Diabetes, and Hypertension. The Annual MDS assessment dated [DATE] revealed Resident #55 had a BIMS score of 7 which indicated severe cognitive impairment. Review of the Physician Orders revealed, .start date 9/21/2021 Lantus SoloStar 100 UNIT/ML Solution pen-injector Inject 5 unit subcutaneously at bedtime for DIABETES .start date 2/12/2020 Apixaban Tablet 2.5 MG Give 2.5 mg by mouth two times a day for ANTICOAGULATION .Metoprolol Tartrate Tablet Give 12.5 mg by mouth two times a day for HTN .start date 10/27/2022 HumaLOG KwikPen 100 UNIT/ML Solution pen-injector
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0760 (Tag F0760)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to ensure residents were free from significant...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to ensure residents were free from significant medication errors when significant medications including anti-diabetics, antiarrhythmic's, antihypertensive, anticonvulsant, anti-platelets and cardiac medications were not administered as ordered by the physician. One or more unit doses scheduled to be administered were not administered for 40 of 63 sampled residents (Resident #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #59, #60, #68, #69, #71, #72) reviewed with significant medications. The facility's failure resulted in Immediate Jeopardy when these residents failed to receive the necessary significant medications resulting in a likelihood of a serious adverse outcome such as cardiac complications, seizures, risk of bleeding, or death. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, Regional Director of Operations, Area Director of Clinical Services, Regional Director of Clinical Services, and Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F-684 and F-686 on 1/17/2023 at 6:12 PM, in the Chapel. The Administrator, Regional Director of Operations, Area Director of Clinical Services, and Special Projects Nurse were notified of the Immediate Jeopardy (IJ) for F-600, F725, F760, F835, and F867 on 1/24/2023 at 12:38 PM, in the Chapel. The facility was cited Immediate Jeopardy at F600, F684, F686, F725, F760, F835, and F867. The facility was cited Immediate Jeopardy at F760 at a scope and severity of K which is Substandard Quality of Care. The facility was previously cited Immediate Jeopardy at F600, F835, and F867 during a complaint survey on 9/19/2022 through 9/20/2022. The Immediate Jeopardy for F760 began on 1/9/2023 and is ongoing. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Medication Administration dated 1/21/2022 revealed, .Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Policy Explanation and Compliance Guidelines: .Identify resident by photo in the MAR [medication administration record] .Obtain and record vital signs, when applicable or per physician orders. When applicable, hold medication for those vital signs outside the physician's prescribed parameters .Review MAR to identify medication to be administered .Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by physician. If other than PO [by mouth] route, administer in accordance with facility policy for the relevant route of administration [i.e., injection, eye, ear, rectal, etc.] .Sign MAR after administered. For those medications requiring vital signs, record the vital signs onto the MAR .Report and document any adverse side effects or refusals. Correct any discrepancies and report to nurse manager .Example guidelines for Medication Administration [unless otherwise ordered by physician], this list is not all-inclusive .Medication requiring vital signs prior to administration: Digitalis, Lanoxin, Digoxin, Anti-Hypertensives .Medication timing [excludes insulin]: .AC 30 minutes before meal service. PC administered after meals. BID [twice daily] 9 am, 9 pm. HS [at bedtime] 9 pm. QD [daily] 9 am. QID [four times daily] 9 am, 1 pm, 5 pm, 9 pm . Review of the facility's policy titled Blood Glucose Monitoring dated 1/2/2020 revised 3/4/2022 revealed, .It is the policy of this facility to perform blood glucose monitoring to diabetic residents as per physician's orders. Policy Explanation and Compliance Guidelines: The facility will perform blood glucose monitoring as per physician's orders. The nurse will perform the blood glucose test utilizing the glucometer as per manufacturer's instructions .Report critical test results to physician timely . 2. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region Stage 4, History of Venous Thrombosis and Embolism, Human Immunodeficiency Disease, Protein-Calorie Malnutrition, and Hypertension. The admission MDS dated [DATE] revealed Resident #3 had. Review of the Physician's orders revealed the following medications: .Start Date 12/22/2022 Bactrim DS Tablet 800-160 MG [milligrams] [Human Immunodeficiency Virus] Give 1 tablet by mouth one time a day for bacterial infection .Biktarvy Tablet 50-200-25 MG Give 1 tablet by mouth one time a day for HIV . .Start Date 12/23/2022 Azithromycin Tablet 500 MG Give 1 tablet by mouth one time a day for HIV [Human Immunodeficiency Virus] .Carvedilol Tablet 6.25 MG Give 1 tablet by mouth two times a day .Eliquis Tablet 5 MG Give 5 mg by mouth two times a day . Review of the Medication Administration Record [MAR] dated December 2022 revealed no documentation the following medications were administered as ordered on the listed dates and times: Carvedilol at 9:00 AM on 12/23/2022; and 9:00 AM and 9:00 PM on 12/25/2022. Eliquis on 12/23/2022 and 12/24/2022 at 9:00 PM, and 9:00 AM on 12/25/2022. Bactrim DS and Biktarvy at 9:00 AM and 9:00 PM on 12/25/2022. Azithromycin at 9:00 AM on 12/25/2022. 3. Review of the medical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Covid-19, and Epilepsy. The quarterly MDS dated [DATE] revealed Resident #4 had no cognitive impairment. Review of the Physician's order dated 9/1/2022 revealed the following medications: Alogliptin Benzoate 12.5 MG Tablet Give one tablet by mouth one time a day related to DIABETES MELLITUS. AmLODIPine Besylate Tablet 10 MG Give one tablet one time a day related to ESSENTIAL (PRIMARY) HYPERTENSION. Review of the MAR dated December 2022 revealed no documentation the following medications and/or checks were administered as ordered on the listed dates and times: Alogliptin at 9:00 AM on 12/4/2022 and 12/25/2022. Amlodipine at 9:00 AM or 9:00 PM on 12/4/2022 and 12/25/2022; there was no documentation to reveal the resident's blood pressure was assessed. 4. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Paraplegia, Chronic Osteomyelitis, Open Wound of Buttock, History of Failed Surgical Flap, Peripheral Vascular Disease, Anemia, and Protein-Calorie Malnutrition. The annual MDS dated [DATE] revealed Resident #5 scored a 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 8/2/2019, . Minocycline HCL capsule 100 MG Give 100 mg by mouth two times a day for infection . Start Date 2/1/2022, .rifAMpin Capsule 300 MG Give 300 mg by mouth two times a day for chronic osteomyelitis . Start Date 10/21/2022, .Lantus SoloStar 100 UNIT/ML (milliliter) Solution pen-injector Inject 10 unit subcutaneously at bedtime for DM [Diabetes Mellitus] . Review of the MAR dated December 2022 revealed no documentation the Lantus Solostar, Minocycline HCL, and Rifampin were administered at 9:00 PM on 12/22/2022 and 12/31/2022 as ordered by the physician. During an interview on 1/11/2023 at 1:10 PM, when asked if Resident #5 received the medications as ordered on 12/22/2022 and 12/31/2022, LPN #2 stated, No, I don't see that. Could have been when there was only one nurse on the hall and she may have missed it . 5. Review of the medical record revealed Resident #7 was admitted on [DATE] with diagnoses of Diabetes, Unspecified Sequelae of Cerebral Infarction, Anxiety Disorder, and Hypertension. The Quarterly MDS assessment dated [DATE] revealed Resident # 7 with a BIMS of 14 which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start date 10/4/2022, .AmLODIPine Besylate Tablet 5 MG Give 5 mg by mouth two times a day for HTN . Start date 11/22/2022, .Basaglar KwikPen 100 UNIT/ML Solution pen-injector Inject 32 unit subcutaneously at bedtime related to TYPE 2 DIABETES . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: AmLODIPine Besylate Tablet 5 MG at 9:00 PM on 1/9/2023. Basaglar KwikPen 100 UNIT/ML at 9:00 PM on 1/9/2023 as ordered by the physician. 6. Review of the medical record, revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer Sacral Region, Sepsis Unspecified Organism, Urinary Tract Infection, Cerebral Infarction, Type 2 Diabetes Mellitus, Acute Embolism and Thrombosis of Deep Vein or Right Upper Extremity, and Osteomyelitis. The quarterly MDS dated [DATE] revealed Resident #8 scored a 7 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date, .12/25/2022 Doxycycline Monohydrate Capsule 100 MG Give 100 mg by mouth two times a day for sepsis Start Date, .12/23/2022 Eliquis Tablet 5 MG (Apixaban) Give 5 mg by mouth two times a day . Start Date 12/29/2022, .Metronidazole Tablet 500 MG Give 500 mg by mouth three times a day for sepsis . Start Date 12/29/2022, .NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: if 60-149 = 0 units: 150-199 = 4 units; 200-249 = 6 units; 250-299 = 8 units; 300-349 = 10 units; 350-400 = 12 units .subcutaneously two times a day related to DIABETES MELLITUS . Review of the MAR dated December 2022 revealed no documentation the following medications were administered as ordered on the listed dates and times: Doxycycline Monohydrate, Eliquis, and Metronidazole at 9:00 PM on 12/31/2022. Novolog insulin and sliding scale blood glucose level check on 12/29/2022-12/31/2022. 7. Review of the medical record revealed Resident #14 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Congestive Heart Failure, Type 2 Diabetes Mellitus, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease, Chronic Kidney Disease Stage 3, Insomnia, and Obstructive Sleep Apnea. The quarterly MDS dated [DATE] revealed the resident scored a 14 on the BIMS which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 12/10/2022, .methlMAzole tablet 5 MG Give 1 tablet by mouth one time a day related to THYROTOXICOSIS . Start Date 12/1/2022, .Minoxidil Tablet 2.5 MG Give 1 tablet by mouth two times a day related to ESSENTIAL (PRIMARY) HYPERTENSION . Start Date 11/30/2022, .CloNiDine HCL Tablet 0.3 MG Give 1 tablet by mouth three times a day for hypertension. HOLD for SBP < 100 DBP < 60 HR < than 60. Notify MD . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Methlmazole at 9:00 AM on 1/1/2023. Minoxidil on 1/4/2022 and 1/6/2022 at 9:00 AM, and 1/4/2022 and 1/5/2022 at 9:00 PM. During an interview on 1/10/2023 at 3:37 PM Resident #14 stated, .Sometimes I don't get my early morning medicine for my thyroid problem. They tell me they don't want to wake me up. I just want my pill brought to me . 8. Review of the medical record revealed Resident #23 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Chronic Congestive Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, Angina Pectoris, and Chronic Obstructive Pulmonary Disease. The quarterly MDS dated [DATE] revealed the resident scored a 13 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 7/13/2022, .Metoprolol Tartrate Tablet 50 MG Give 1 tablet by mouth every 12 hours for hypertension Hold for SBP [Systolic Blood Pressure] < [less than] 110, DBP [diastolic blood pressure] < 60 OR HR = [equal to]/< 60 .Sacubitril-Valsartan Tablet 24-26 MG Give 1 tablet by mouth every 12 hours . Start Date 6/10/2021, .Midodrine HCL Tablet 10 MG Give 1 tablet by mouth every 8 hours for POSTURAL HYPOTENSION HOLD FOR SBP > 110, DBP > 70 .Novolog FlexPen 100 UNIT/ML Solution pen-injector Give as per sliding scale: If 150-200 = 2 units; 201-250 = 4 units; 251-300 = 6 units; 301-350 = 8 units; 351-400 = 10 units; 401 AND GREATER GIVE 12 UNITS AND NOTIFY MD by mouth before meals and at bedtime . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Metoprolol Sacubitril-Valsartan at 9:00 PM on 1/9/2023. Midodrine at 10:00 PM on 1/9/2023 and 6:00 AM on 1/10/2023. There was no documentation the Resident's blood pressure had been checked to determine if the medication should be held. Novolog Insulin on 1/9/2023 at 8:00 PM. The resident's blood glucose level was not assessed at 8:00 PM. During an interview on 1/10/2023 at 7:10 PM when asked if he received medications timely on 1/9/2023, Resident #23 stated, .I didn't get it. No nurse here. The CNA told me. I went to the desk downstairs and the receptionist said they trying to get someone to come. No one came . 9. Review of the medical record revealed Resident #24 was admitted on [DATE] with diagnoses of Cerebral Palsy, Essential Hypertension, History of Venous Thrombosis and Embolism, and Rhabdomyolysis. The quarterly MDS dated [DATE] revealed the resident scored a 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 9/25/2021 Apixaban Tablet 5 MG Give 5 mg by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation Apixaban was administered on 1/9/2023 at 9:00 PM as ordered by the physician. During an interview on 1/10/2023 at 4:01 PM, when asked if she received her medications on 1/9/2023, Resident #24 stated, No, I didn't get all my medicine. There was no nurse. 10. Review of the medical record revealed Resident #28 was admitted on [DATE] with diagnoses of Supraventricular Tachycardia, Schizophrenia, Osteoarthritis, and Anemia. The quarterly MDS dated [DATE] revealed the resident scored 9 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 4/30/2020 Metoprolol Tartrate Tablet 25 MG Give 25mg by mouth two times a day for HTN [hypertension] Hold for HR < 60 or SBP < 110 . Review of the MAR dated January 2023 revealed no documentation Metoprolol Tartrate was administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the Resident's blood pressure had been checked to determine if the medication needed to be held. 11. Review of the medical record revealed Resident #29 admitted on [DATE] with diagnoses of Heart Failure, Glaucoma, Essential Hypertension, Tremor, Chest Pain, and Hypomagnesia. The quarterly MDS dated [DATE] revealed the resident scored 11 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed, .Start Date 12/17/2020 Carvedilol Tablet 25 MG Give 25 mg by mouth two times a day for Heart Failure Hold if HR less than 60 . Review of the MAR dated January 2023 revealed no documentation Carvedilol was administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the Resident's HR had been checked to determine if the medication needed to be held. 12. Review of the medical record revealed Resident #30 was admitted on [DATE] with diagnoses of Cerebral Infarction, Hemiplegia and Hemiparesis Left Nondominant Side, Osteoarthritis, and Benign Neoplasm of Skin. The annual MDS dated [DATE] revealed the resident scored 12 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 11/06/2021 Apixaban Tablet 5 MG Give 1 tablet two times a day for anticoagulant therapy .Carvedilol Tablet 6.25 MG Give 1 tablet by mouth two times a day . Review of the MAR dated January 2023 revealed no documentation Apixaban and Carvedilol were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 13. Review of the medical record revealed Resident #31 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Thyrotoxicosis, Essential Hypertension, History Transient Ischemic Attack, and Cerebral Infarction. The quarterly MDS dated [DATE] revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 10/24/2022 Diltiazem HCL Tablet 30 MG Give 1 tablet by mouth three times a day for HTN Hold for SBP < 100, DBP < 60, or HR < 60 . Review of the MAR dated January 2023 revealed no documentation Diltiazem was administered on 1/9/2023 at 9:00 PM as ordered by the physician. There was no documentation the resident's blood pressure and heart rate were assessed. 14. Review of the medical record, revealed Resident #33 admitted on [DATE] with diagnoses of Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, Anemia, and Chronic Obstructive Pulmonary Disease. The quarterly MDS dated [DATE] revealed the resident scored 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed, .Start Date 9/20/2022 Lantus SoloStar 100 UNIT/ML Solution pen-injector Inject 26 units Intradermally at bedtime . Review of the MAR dated January 2023 revealed no documentation Lantus insulin was administered on 1/9/2023 as ordered by the physician. 15. Review of the medical record, revealed Resident #34 admitted on [DATE] with diagnoses of Congestive Heart Failure, Type 2 Diabetes Mellitus, Essential Hypertension, and History of Malignant Neoplasm of Prostate. The admission MDS dated [DATE] revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 12/08/2022, .Insulin Lispro (1 Unit Dial) 100 UNIT/ML Solution pen-injector Inject 3 units subcutaneously before meals . Start Date 12/8/2022, .Insulin Glargine-yfgn 100 UNIT/ML Solution pen-injector Inject 40 units subcutaneously at bedtime . Review of the MAR dated December 2022 and January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Insulin Lispro on 12/15/2022 at 5:00 PM. Insulin Glargine-yfgn on 1/9/2023 at 9:00 PM. 16. Review of the medical record revealed Resident #35 admitted on [DATE] with diagnoses of End Stage Renal Disease, Dependence on Renal Dialysis, Type 2 Diabetes, Essential Hypertension, and Major Depressive Disorder. The admission MDS dated [DATE] revealed the resident scored 12 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 3/13/2021, .Eliquis Tablet 2.5 MG Give 1 tablet by mouth two times a day . Start Date 10/24/2022, .Coreg Tablet 6.25MG (Carvedilol) Give 1 tablet by mouth two times a day for HTN. Hold for SBP < 100, DBP < 60 or HR <60 . Review of the MAR dated January 2023 revealed no documentation the Coreg and Eliquis on 1/9/2023 at 9:00 PM as ordered. There was no documentation the Resident's blood pressure had been checked to determine if the medication should be held. 17. Review of the medical record revealed Resident #36 was readmitted on [DATE] with diagnoses of End Stage Renal Disease, Dependence on Renal Dialysis, Type 2 Diabetes Mellitus, Essential Hypertension, Hypothyroidism, and Human Immunodeficiency Virus Disease. The admission MDS dated [DATE] revealed the resident scored 14 on the BIMS assessment which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 12/16/2022, .Hydralazine HCL Tablet 25 MG Give 1 tablet by mouth three times a day . Start Date 12/17/2022, .Levothyroxine Sodium Tablet 150 MCG Give 150 mcg by mouth on time a day every Mon, Tue, Wed, Thu, Fri, Sat . Review of the MAR dated January 2023 revealed no documentation the Levothyroxine and Hydralazine were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 18. Review of the medical record revealed Resident #37 was on 10/6/2022 with diagnoses of Epilepsy, Cerebral Infarction, Type 2 Diabetes Mellitus, Schizoaffective Disorder, and Hallucinations. The quarterly MDS dated [DATE] revealed the resident scored 8 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 10/6/2022, .Lacosamide Tablet 200 MG Give 200 mg by mouth two times a day for SEIZURE DISORDER . Start Date 12/13/2022, .Risperidone Tablet 0.5 MG Give 1 tablet by mouth at bedtime related to SCHIZOAFFECTIVE DISORDER . Review of the MAR dated January 2023 revealed no documentation Risperidone and Lacosamide were administered on 1/9/2023 at 9:00 PM as ordered by the physician. 19. Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Hypothyroidism, Unspecified Psychosis, and Essential Hypertension. The quarterly MDS dated [DATE] revealed the resident scored 4 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 6/10/2022, .Depakote Tablet Delayed Release 250 MG Give 1 tablet by mouth three times a day . Start Date 8/4/2022, .HumaLOG KwikPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: If 0-149 = 0 less than 70 call MD; 150-180=1 unit; 181-210=2 units; 211-240=3 units; 241-270=4 units; 271-300=5 units greater than 300 notify MD, subcutaneously before meals and at bedtime . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Depakote on 1/9/2023 at 9:00 PM. Humalog insulin was not administered and there was no evidence a sliding scale blood glucose level check was performed on 1/9/2023 at 8:00 PM. 20. Review of the medical record revealed Resident #39 was readmitted on [DATE] with diagnoses of Epilepsy, Type 2 Diabetes Mellitus, Cerebral Infarction, Atrial Fibrillation, and Hypothyroidism. The quarterly MDS dated [DATE] revealed the resident scored 5 on the BIMS assessment which indicated severe cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 6/6/2022, .Eliquis Tablet 5 MG Give 1 tablet by mouth two times a day .levetiracetam Tablet 500 MG Give 1000 mg by mouth two times a day . Start Date 6/25/2022, .Levothyroxine Sodium Tablet 125 MCG Give 1 tablet by mouth one time a day . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Levothyroxine on 1/10/2023 at 6:00 AM. Eliquis and Levetiracetam on 1/9/2023 at 9:00 PM. 21. Review of the medical record revealed Resident #40 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Seizures, Asthma, and Hypothyroidism. The quarterly MDS dated [DATE], revealed the resident scored 11 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 7/27/2022, .Levothyroxine Sodium Tablet 100 MCG Give 1 tablet by mouth one time a day .Rosuvastatin Calcium Oral Tablet 5 MG Give 5 mg by mouth at bedtime . Start Date 7/27/2022 .levETIRAcetam Tablet 250 MG Give 250 mg by mouth two times a day . Start Date 8/10/2022, .Basaglar KwikPen 100 UNIT/ML Solution pen-injector Inject 10 units subcutaneously at bedtime . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Basaglar insulin, Rosuvastatin Calcium, and Levetiracetam on 1/9/2023 at 9:00 PM. Levothyroxine at 6:00 AM on 1/10/2023. 22. Review of the medical record revealed Resident #41 was readmitted on [DATE] with diagnoses of Type 2 Diabetes Mellitus, End Stage Renal Disease, Dependence on Renal Dialysis, Atrial Fibrillation, Congestive Heart Failure, Chronic Pulmonary Edema, and Atherosclerotic Heart Disease. The quarterly MDS dated [DATE], revealed the resident scored 10 on the BIMS assessment which indicated moderate cognitive impairment. Review of the Physician's orders revealed the following medications: Start Date 5/22/2021, .Clopidogrel Bisulfate Tablet 75 MG Give 1 tablet by mouth one time a day .Isosorbide Mononitrate ER [extended release] Tablet 30 MG Give 1 tablet by mouth one time a day . Start Date 11/30/2021, .HydrALAZINE HCL Tablet 25 MG Give 50 mg by mouth two times a day . Start Date 1/5/2023, .Carvedilol Oral Tablet 12.5 MG Give 1 tablet by mouth tow times a day . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Clopidogrel, Isosorbide Mononitrate, and Hydralazine on 1/10/2023 at 6:00 AM. Carvedilol on 1/9/2023 at 9:00 PM. 23. Review of the medical record revealed Resident #42 was admitted on [DATE] with diagnoses of Atherosclerotic Heart Disease, Diabetes, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 42 had a BIMS score of 13 which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start date 3/11/2022, .Janumet XR Tablet Extended Release 24 Hour [PHONE NUMBER] MG (SITagliptin-metFORMIN HCl ER) Give 1 tablet by mouth one time a day for Diabetes Mellitus . Start date 8/2/2022, .Lantus SoloStar 100 UNIT/ML Solution pen-injector Inject 30 unit subcutaneously at bedtime related to TYPE 2 DIABETES . Start date 11/22/2022, .Glimepiride Tablet 1 MG Give 1 mg by mouth one time a day for Diabetes Mellitus . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: Lantus SoloStar 100 UNIT/ML at 9:00 PM on 1/9/2023. Glimepiride Tablet 1 MG at 6:00 AM on 1/10/2023. Janumet XR Tablet Extended Release 24 Hour [PHONE NUMBER] MG at 6:00 AM on 1/10/2023. 24. Review of the medical record revealed Resident #45 was admitted on [DATE] with diagnoses of Atrial Fibrillation, Atherosclerotic Heart Disease, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 45 had a BIMS score of 13 which indicated no cognitive impairment. Review of the Physician's orders revealed the following medications: Start date 3/10/2022, .hydrALAZINE HCl Tablet 25 MG Give 1 tablet by mouth two times a day related to ESSENTIAL (PRIMARY) HYPERTENSION . Start date 5/20/2022, .Entresto Tablet 49-51 MG (Sacubitril-Valsartan) Give 1 tablet by mouth two times a day related to OTHER HEART FAILURE . Review of the MAR dated January 2023 revealed no documentation the following medications were administered as ordered on the listed dates and times: On 1/9/2023 HydrALAZINE HCl Tablet 25 MG at 8:00 PM and at 9:00 PM Entresto Tablet 49-51 MG. 25. Review of the medical record revealed Resident #46 was admitted on [DATE] with diagnoses of Gastro-Esophageal Reflux Disease, Blindness, One Eye, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 46 had a BIMS score of 12 which indicated moderate cognitive impairment. Review of the Physician Orders dated 11/21/2022, revealed .Metoprolol Tartrate Tablet Give 12.5 milligram by mouth two times a day for hypertension . Review of the MAR dated January 2023 revealed no documentation of Metoprolol Tartrate Tablet Give 12.5 milligram administered at 9:00 PM on 1/9/2023 as ordered by the physician. 26. Review of the medical record revealed Resident #47 was admitted on [DATE] with diagnoses of Functional Quadriplegia, Anxiety Disorder, Schizoaffective Disorder, Insomnia, and Spinal Stenosis. The annual MDS assessment dated [DATE] revealed Resident #47 had a BIMS score of 15 which indicated no cognitive impairment. Review of the Physician Orders revealed, .start date 12/20/2022 QUEtipine Fumerate Tablet 100 MG Give 1.5 tablet by mouth at HS for a total dose of 150 mg related to SCHIZOAFFECTIVE DISORDER . Review of the MAR dated January 2023 revealed no documentation Quetipine Fumerate was administered at 9:00 PM on 1/9/2023 as ordered by the physician. 27. Review of the medical record revealed Resident #48 was admitted on [DATE] with diagnoses of Diabetes, Dementia, and Hypertension. The quarterly MDS assessment dated [DATE], revealed Resident # 48 had a BIMS score of 5 which indicated severe cognitive impairment. Review of the Physician Orders dated 7/21/2022 revealed, .Insulin Glargine-yfgn 100 UNIT/ML Solution pen-injector Inject 28 unit subcutaneously two times a day related to TYPE 2 DIABETES . Review of the MAR dated January 2023 revealed no documentation Insulin Glargine-yfgn 100 UNIT/ML administered at 9:00 PM on 1/9/2023 as ordered by the physician. 28. Review of the medical record revealed Resident #49 admitted on [DATE] with diagnoses of Hemiplegia and Hemiparesis, Diabetes, and Hypertension. The Quarterly MDS assessment dated [DATE], revealed Resident # 49 with Severely impaired cognitive skills and no behaviors. Review of the Physician's orders revealed the following medications: Start date 8/12/2021, .Metoprolol Tartrate Tablet 100 MG Give 1 tablet by mouth two times a day for HTN [hypertension] . Start date 10/4/2022, .Verapamil HCl Tablet 40 MG Give 40 mg by mouth three times a day for Htn [hypertension] . Start date 1/19/2022, .NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject subcutaneously before meals and at bedtime related to TYPE 2 DIABETES .NovoLOG FlexPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: if 60 - 150 = 0 units; 151 - 200 = 2 units; 201 - 250 = 4 units; 251 - 300 = 6 units; 301 - 350 = 8 units; 351 - 400 = 10 units; 401 - 450 = Call MD, subcutaneously before meals and at bedtime related to TYPE 2 DIABETES MELLITUS WITHOUT CO[TRUNCATED]
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected multiple residents

Based on policy review, job description review, record review, medical record review, and interview, facility Administration failed to administer the facility in a manner to provide oversight, to moni...

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Based on policy review, job description review, record review, medical record review, and interview, facility Administration failed to administer the facility in a manner to provide oversight, to monitor and provide a safe environment, ensure systems and processes were in place and consistently followed by staff to address quality concerns related to safe individualized resident care when the facility failed to provide sufficient licensed nursing staff, failed to administer medications as ordered by the physician, failed to identify wounds and provide necessary treatment and services for residents determined to be at risk for pressure ulcer injury and other wounds. The facility Administration failed to have in place a system to provide sufficient licensed nursing staff with knowledge and skills necessary to ensure residents were free from significant medication errors when medications were not administered as ordered by the physician for 40 of 63 sampled residents (Resident #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #59, #60, #68, #69, #71, #72) reviewed that required medications and treatments. The medications not administered included anti-diabetics, anticoagulants, anticonvulsant's, antiarrhythmic's, Hypertensives, and cardiac medications were not administered as ordered by the physician, when insufficient staffing of licensed nurses to perform assessments, treatments, monitor and meet individualized resident needs were not provided. The facility Administration failed to ensure residents with wounds received appropriate assessments and received wound treatment for 6 of 9 sampled residents (Resident #1, #3, #4, #5, #6, and #8) reviewed for pressure ulcer wounds and other wounds. Resident #1 did not receive treatments for a pressure ulcer wound identified upon admission and the wound worsened, Resident #3 did not receive treatments for wounds identified upon admission, Resident #4 did not receive treatments when a Stage 2 pressure wound was identified and developed to a Stage 4, Resident #5 was admitted with pressure ulcer wounds, the resident did not receive treatments as ordered and developed additional pressure ulcer wounds, Resident #6 did not receive treatments as ordered and was not identified with gangrene to her finger, Resident #8 did not receive treatments for a pressure ulcer wound identified upon admission and developed infection to the wound. The facility's failure to administer medications as ordered and provide care and services for residents with wounds resulted in Immediate Jeopardy. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, Regional Director of Operations, Area Director of Clinical Services, Regional Director of Clinical Services, and Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F684 and F686 on 1/17/2023 at 6:12 PM, in the Chapel. The Administrator, Regional Director of Operations, Area Director of Clinical Services, and Special Projects Nurse were notified of the Immediate Jeopardy (IJ) for F600, F725, F760, F835, and F867 on 1/24/2023 at 12:38 PM, in the Chapel. The facility was cited Immediate Jeopardy at F600, F684, F686, F725, F760, F835, and F867. The facility was cited Immediate Jeopardy at F600, F684, F725, F835, and F725 at a scope and severity of K which is Substandard Quality of Care. The facility was cited F686 at a scope and severity of J which is Substandard Quality of Care. The facility was previously cited Immediate Jeopardy at F600, F835, and F867 during a complaint survey on 9/19/2022 through 9/20/2022. Non-compliance of F600, F725, F760, F835, and F867 continues at a scope and severity of K. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Nursing Services and Sufficient Staff revised 8/30/2022 revealed, .It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident .The facility will supply services by sufficient numbers of each of the following personnel types on a 24-hour basis to provide nursing care to all residents in accordance with resident care plans. a. Except when waived, licensed nurses; and b. Other nursing personnel, including but not limited to nurse aides .The facility is required to provide licensed nursing staff 24 hours a day, 7 days a week .Providing care includes, but is not limited to, assessing, evaluating, planning and implementing resident care plans and responding to residents' needs . Review of the Administrator job description, dated 12/2018 revealed, .Lead and direct the overall operations of the facility in accordance with customer needs, government regulations and company policies, with focus on maintaining excellent care for the residents while achieving the facility's business objectives .Essential Duties & [Symbol for and] Responsibilities: .Identify and participate in process improvement, initiatives that improve the customer experience, enhance work flow, and/or improve the work environment .management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary .Lead the facility management staff and consultants in developing and working from the business plan that focuses on all aspects of facility operations, including setting priorities and job assignments .Monitor each department's activities, communicate policies, evaluate performance, provide feedback and assist, observe, coach, and discipline as needed .Oversee regular rounds to monitor delivery of nursing care .and ensure resident needs are being addressed .Responsible for the QA [Quality Assurance] program .Manage turnover and solidify current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development .Consult with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services . Review of the Director of Nursing job description, dated 12/2011 revealed, .to manage the overall operations of the Nursing Department in accordance with Company policies, standards of nursing practices and governmental regulations so as to maintain excellent care of all residents' needs .Identify and participate in process improvement initiatives that improve the customer experience, enhance work floor, and/or improve the work environment. Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary .In the absence of the Administrator and Assistant Administrator (if applicable), assume responsibility of the facility .Plan, develop, organize, implement, evaluate and direct the nursing services department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the long-term facility. Assume administrative authority, responsibility and accountability for all functions, activities, and training of the nursing department. Organize, develop, and direct the administration and resident care of the nursing service department. Participate in Department Supervisor Meetings, Resident Care Plan Meetings, Budget Committee Meetings, Safety Committee Meetings, Quality Assessment and Assurance Committee Meetings, In-service Education, Family Council and any other meeting as directed by the Administrator. Meet monthly with staff on each unit .Participate in coordination of resident services through departmental and appropriate staff committee meetings. Meet monthly with nursing staff regarding Chart Audit and Physician's Orders. Review audit with Medical Records prior to submitting to Administration .Make daily rounds of the nursing department to verify that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards .Provide appropriate departmental in-service education programs in compliance with Corporate, State and Federal guideline .Perform nursing services and deliver resident care services in compliance with corporate policies and State and Federal regulations .Schedule daily rounds to observe residents and to determine if nursing needs are being met in accordance with the resident's request .Study Infection Control Reports, Medication Incident Reports and Resident Incident Reports for corrective action. Keep Administrator informed on a daily basis of nursing department functions, recommending changes in techniques or procedures for a more efficient operation .Ensure that all nursing service personnel follow established departmental policies and procedures .Assure residents a comfortable, clean, orderly and safe environment .Confirm accurate completion of forms/reports .Review and verify that documentation procedures for nursing are met according to corporate, state and federal guidelines. Review nurses notes to confirm that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes. Review Quality Indicator reports and submit to [NAME] President of Clinical Services on monthly basis .Participate in monthly QA. Ensure staffing levels are maintained .Along with the Administrator engage the medical director in all department activity . 2. Review of facility policies, medical record review, observation, and interview during the survey revealed Residents #1, #3, #4, #5, #6, and #8 did not receive the necessary services and treatments for pressure ulcer wounds and other wounds. Refer to F684, and F686. 3. Review of facility policies, medical record review, observation, and interview revealed Residents #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #58, #59, #60, #68, #69, #71, #72 did not receive their anticonvulsant medications, antiarrhythmic medications, antihypertensive medications, antibiotics, anti-platelet medications, Antidiuretic medications, and antipsychotic medications in accordance physican orders. Refer to F600, F684, F725, and F760. 4. During an interview on 1/11/2023 at 12:15 PM, when asked who was responsible to ensure there was adequate staff on each shift to provide care to all residents, the Administrator stated, I'm not involved with the daily staffing. That would be the DON [Director of Nursing] and SDC [Staff Development Coordinator] . During an interview on 1/11/2023 at 12:47 PM, when asked if the facility had a Nurse supervisor or charge nurse on all shifts, the DON stated, .They are all charge nurses. They should have known what to do .It was an unexpected staff shortage [1/9/2023] .We rely on agency staff to pick up shifts and no one responded . During an interview on 1/11/2023 at 3:47 PM, when asked if she was aware there was no nurse to provide medications and services to the residents on the 3rd floor on 1/9/2023, the Regional Director of Operations stated, I was told there was no nurse and no one responded .We have plenty of available bodies by using agency [contract staff] .Nobody has said anything to me about workload .They should have called the DON .I don't know the specifics of the on-call person, each building is different . During an interview on 1/23/2023 at 10:15 AM, the Area Director of Clinical Services reviewed the Quality Assurance Performance Improvement (QAPI) minutes and stated, We see the problems you are finding .We know staffing is one of the problems . During an interview on 1/23/2023 at 10:46 AM, when asked if staffing had been addressed in the QAPI Committee meetings, the Regional Special Projects Nurse reviewed the QAPI minutes and stated, I don't see anything on staffing discussed in the forms I have in front of me . Refer to F600, F684, F686, F725, and F760.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

QAPI Program (Tag F0867)

Someone could have died · This affected multiple residents

Based on policy review, job description review, record review, medical record review, and interview, the Quality Assurance Performance Improvement (QAPI) committee failed to ensure systems and process...

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Based on policy review, job description review, record review, medical record review, and interview, the Quality Assurance Performance Improvement (QAPI) committee failed to ensure systems and processes were in place and consistently followed by staff to address quality concerns related to safe individualized resident care when the facility failed to provide sufficient licensed nursing staff, failed to administer medications as ordered by the physician, failed to identify wounds and provide necessary treatment and services for residents determined to be at risk for pressure ulcer injury and other wounds. The facility failed to ensure the QAPI committee reviewed and validated systemic problems and determined a system was in place to ensure sufficient licensed nursing staff with knowledge and skills necessary to assure safety and provide individualized care for 40 of 63 sampled residents (Resident #3, #4, #5, #7, #8, #14, #23, #24, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #45, #46, #47, #48, #49, #50, #51, #52, #53, #55, #56, #57, #59, #60, #68, #69, #71, #72) reviewed that required medications and treatments, and provide appropriate assessments and treatments for 6 of 9 (Resident #1, #3, #4, #5, #6, #8) sampled residents with wounds that worsened resulting in Immediate Jeopardy. Resident #1 did not receive treatments for a pressure ulcer wound identified upon admission and the wound worsened, Resident #3 did not receive treatments for wounds identified upon admission, Resident #4 did not receive treatments when a Stage 2 pressure wound was identified and developed to a Stage 4, Resident #5 was admitted with presuure ulcer wounds, the resident did not receive treatments as ordered and developed additional pressure ulcer wounds, Resident #6 did not receive treatments as ordered and was not identified with gangrene to her finger, Resident #8 did not receive treatments for a pressure ulcer wound identified upon admission and developed infection to the wound, when medications antidiabetics, anticoagulants, anticonvulsants, antiarrhythmics, hypertensives, and cardiac medications were not administered as ordered by the physician, when insufficient staffing of licensed nurses to perform assessments, treatments, monitor and meet individualized resident needs. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, Regional Director of Operations, Area Director of Clinical Services, Regional Director of Clinical Services, and Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) for F684 and F686 on 1/17/2023 at 6:12 PM, in the Chapel. The Administrator, Regional Director of Operations, Area Director of Clinical Services, and Special Projects Nurse were notified of the Immediate Jeopardy (IJ) for F600, F725, F760, F835, and F867 on 1/24/2023 at 12:38 PM, in the Chapel. The facility was cited Immediate Jeopardy at F600, F684, F686, F725, F760, F835, and F867. The facility was cited Immediate Jeopardy at F-600, F684, F725, F760, F835, and F867 at a scope and severity of K which is Substandard Quality of Care. The facility was cited Immediate Jeopardy at F686 at a scope and severity of J. The facility was previously cited Immediate Jeopardy at F600, F835, and F867 during a complaint survey on 9/19/2022 through 9/20/2022. An acceptable Removal Plan, which removed the immediacy of the Jeopardy for F684 and F686, was received on 1/19/2023, and the Removal Plan was validated onsite by the surveyors on 1/24/2023 through policy review, medical record review, observation, review of education records, and staff interviews. Non-compliance of F600, F725, F760, F835, and F867 continues at a scope and severity of K. The IJ began on 12/16/2022 and is ongoing for F867. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Quality Assurance and Performance Improvement [QAPI] dated 8/20/2022 revealed, .It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcomes of care and quality of life and addresses all the care and unique services the facility provides .The QAPI program includes the establishment of a Quality Assessment and Assurance (QAA) Committee and a written QAPI Plan .Regularly review and analyze data, including data collected under the QAPI program and data resulting from drug regimen reviews, and act on available data to make improvements .The QAPI plan will address the following elements .Process addressing how the committee will conduct activities necessary to identify and correct quality deficiencies. Key components of this process include, but are not limited to, the following: Tracking and measuring performance. Establishing goals and thresholds for performance improvements. Identifying and prioritizing quality deficiencies. Systematically analyzing underlying causes of systemic quality deficiencies. Developing and implementing corrective action or performance improvement activities. Monitoring and evaluating the effectiveness of corrective action/performance improvement activities and revising as needed .The facility must also consider the incidence, prevalence, and severity of problems or potential problems identified .The facility will maintain documentation and demonstrate evidence of its ongoing QAPI program. Documentation may include but is not limited to: The written QAPI plan. Systems and reports demonstrating systematic identification, reporting, investigation, analysis, and prevention of adverse events. Data collection and analysis at regular intervals. Documentation demonstrating the development, implementation, and evaluation of corrective actions or performance improvement activities . 2. Review of the Administrator job description dated 12/2018 revealed, .Lead and direct the overall operations of the facility in accordance with customer needs, government regulations and company policies, with focus on maintaining excellent care for the residents while achieving the facility's business objectives .Essential Duties & [Symbol for and] Responsibilities: .Identify and participate in process improvement, initiatives that improve the customer experience, enhance work flow, and/or improve the work environment .management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary .Lead the facility management staff and consultants in developing and working from the business plan that focuses on all aspects of facility operations, including setting priorities and job assignments .Monitor each department's activities, communicate policies, evaluate performance, provide feedback and assist, observe, coach, and discipline as needed .Oversee regular rounds to monitor delivery of nursing care .and ensure resident needs are being addressed .Responsible for the QA [Quality Assurance] program .Manage turnover and solidify current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development .Consult with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services . Review of the Director of Nursing job description dated 12/2011 revealed, .to manage the overall operations of the Nursing Department in accordance with Company policies, standards of nursing practices and governmental regulations so as to maintain excellent care of all residents' needs .Identify and participate in process improvement initiatives that improve the customer experience, enhance work floor, and/or improve the work environment. Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary .In the absence of the Administrator and Assistant Administrator (if applicable), assume responsibility of the facility .Plan, develop, organize, implement, evaluate and direct the nursing services department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the long-term facility. Assume administrative authority, responsibility and accountability for all functions, activities, and training of the nursing department. Organize, develop, and direct the administration and resident care of the nursing service department. Participate in Department Supervisor Meetings, Resident Care Plan Meetings, Budget Committee Meetings, Safety Committee Meetings, Quality Assessment and Assurance Committee Meetings, In-service Education, Family Council and any other meeting as directed by the Administrator. Meet monthly with staff on each unit .Participate in coordination of resident services through departmental and appropriate staff committee meetings. Meet monthly with nursing staff regarding Chart Audit and Physician's Orders. Review audit with Medical Records prior to submitting to Administration .Make daily rounds of the nursing department to verify that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards .Provide appropriate departmental in-service education programs in compliance with Corporate, State and Federal guidelines .Perform nursing services and deliver resident care services in compliance with corporate policies and State and Federal regulations. Inform state of any reportable incidents within appropriate time frames. Complete investigative analysis as required .Schedule daily rounds to observe residents and to determine if nursing needs are being met in accordance with the resident's request .Study Infection Control Reports, Medication Incident Reports and Resident Incident Reports for corrective action. Keep Administrator informed on a daily basis of nursing department functions, recommending changes in techniques or procedures for a more efficient operation .Ensure that all nursing service personnel follow established departmental policies and procedures .Assure residents a comfortable, clean, orderly and safe environment .Confirm accurate completion of forms/reports .Review and verify that documentation procedures for nursing are met according to corporate, state and federal guidelines. Review nurses notes to confirm that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes. Review Quality Indicator reports and submit to [NAME] President of Clinical Services on monthly basis .Participate in monthly QA. Ensure staffing levels are maintained .Along with the Administrator engage the medical director in all department activity . 3. Review of the QAPI documentation dated 9/7/2022 and 11/22/2022 revealed no documentation or evidence of data collection and analysis, documentation demonstrating the development, implementation and evaluation of corrective actions or performance improvement activities. During an interview on 1/19/2023 at 12:12 PM the Director of Nursing stated, .I don't see anything in September of data analysis .No we have no quantitative or qualitative anything. We have nothing like that .I don't see any documentation of a November meeting .I have no documentation of any PIPs [performance improvement plan] . During an interview on 1/23/2023 at 10:41 AM, the Area Director of Clinical Services confirmed September 2022 and November 2022 QAPI meeting contained no documentation of data collection and analysis at regular intervals and of reports demonstrating systematic identification, reporting, investigating, analysis, and prevention of adverse events. She stated, .I expect to see data collection and analysis .I can't locate analysis or any of that [development, implementation and evaluation] .If you don't have analysis you can't have the other things .We have policies but failed to follow the policies . 4. The QAPI committee failed to ensure all residents' right to be free of abuse neglect by failure to follow policies to provide needed care and services for all residents. Refer to F600 5. The QAPI committee failure to complete assessments, provide the necessary care, services and treatments for residents with pressure ulcer wounds and other wounds. Refer to F684 and F686 6. The QAPI committee failed to establish, monitor, and implement policies and procedures to ensure adequate staffing. Refer to F725 7. The QAPI committee failed to ensure residents were free from significant medication errors when significant medications including antidiabetic, antiarrhythmics, antihypertensive, anticonvulsant, antiplatelets and cardiac medications were not administered as ordered by the physician. Refer to F760 8. The QAPI committee failed to ensure the facility Administration was administered in a manner to provide oversight, to monitor and provide a safe environment, ensure systems and processes were in place and consistently followed by staff to address quality concerns related to safe individualized resident care when the facility failed to provide sufficient licensed nursing staff, failed to administer medications as ordered by the physician, failed to identify wounds and provide necessary treatment and services for residents determined to be at risk for pressure ulcer injury and other wounds. Refer to F835
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0557 (Tag F0557)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, grievance log review, medical record review, observation, and interview, it was determined the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, grievance log review, medical record review, observation, and interview, it was determined the facility failed to treat the residents' personal clothing and items with respect by not returning clothing items timely after they were discharged for 2 of 2 (Resident #12 and #13) sampled residents reviewed and failed to have an inventory of personal belongings for 3 of 3 (Resident #12, #13, and #14) sampled residents reviewed. The findings include: 1. Review of the facility policy titled Resident Personal Belongings, dated January 2022, revealed It is the policy of this facility to protect the resident's right to possess personal belongings such as clothing and furnishings for their use while in the facility and assure the personal belongings and/or possessions are rightfully returned to the resident, to the resident's representative in the event of the resident's death or discharge from the facility .All resident possessions, regardless of their apparent value to others, will be treated with respect .All resident personal items will be inventoried at the time of admission by the social services designee, or another designated staff member and documentation shall be in the medical record .Additional possessions brought in during the duration of the individual's stay shall be added to the existing personal belongings inventory listing .The facility will ensure resident belongings are kept in a neat and orderly fashion and maintained in each resident's room .The facility will exercise reasonable care for the protection of the resident's property from loss or theft .Following the discharge or death of a resident, all personal clothing and items of customized personal nature are to be given to the designated resident representative .Inventories of all items are to be reviewed and examined by Social Services designee and the resident's representative . 2. Review of the Grievance Form dated 3/14/2023, revealed a complaint filed by Resident #12's family member which documented the resident was missing a [NAME] coat. 3. Review of the medical record revealed Resident #12 was admitted to the facility on [DATE], with diagnoses of Diastolic Heart Failure, Obstructive Sleep Apnea, Type 2 Diabetes Mellitus, Peripheral Vascular Disease, Neuropathy, and Essential Hypertension. Resident #12 was discharged from the facility on 3/13/2023. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #12 scored a 15 on the Brief Interview of Mental Status (BIMS) assessment which indicated no cognitive impairment. Review of the Personal Inventory form dated 12/1/2022, revealed Resident #12 had no items of clothing, shoes/footwear, and no valuables brought to the facility were locked up/secured. During an interview on 3/29/2023 at 11:43 AM, when asked if Resident #12 had any clothing items and other personal items while in the facility, the Social Services Assistant #1 stated, She did. She had multiple items and said she had a fur coat. There was a coat of some sort that was in a bag and hung here in my office for a long time .When our office was rearranged the coat was taken to storage and then was thrown out in the trash by mistake . 4. Review of the medical record revealed Resident #13 was initially admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses of Paraplegia, Infectious Gastroenteritis and Colitis, Type 2 Diabetes Mellitus, and Essential Hypertension. Resident #13 was discharged from the facility on 12/21/2022. Review of the quarterly MDS assessment dated [DATE], revealed Resident #13 scored a 15 on the BIMS assessment which indicated no cognitive impairment. Review of the Personal Inventory form dated 3/30/2022, revealed Resident #13 had no items of clothing, shoes/footwear, no assistive devices, no valuables brought to the facility were locked up/secured. During an interview on 3/29/2023, at 11:43 AM when asked if Resident #13 had received his personal belongings upon discharge or soon after, the Social Service Director (SSD) stated, I found a large bag of clothing with his name on it in an adjacent part of the building. Leg braces are in it [the bag] and what looks like dirty clothing . When asked if the resident had a personal inventory of belongings, the SSD revealed he was not aware of an inventory of all belongings. During an interview on 4/4/2023 at 10:25 AM, when asked if Resident #13 had received all his belongings since discharge, the Administrator provided a list of personal belongings that had been located in an adjacent building on 3/31/2023. The list included an identification card, insurance cards, $100 cash, 2 leg braces, 2 bank cards, shoes, shirts, pants, under garments, and personal mail. The personal items had not been returned to the resident since discharge on [DATE]. 5. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE], with diagnoses of Systolic and Diastolic Heart Failure, Acute Respiratory Failure with Hypoxia, Acute Pulmonary Edema, Type 2 Diabetes Mellitus, Essential Hypertension, and Chronic Kidney Disease Stage 3. Resident #14 was discharged from the facility on 3/14/2023. Review of the BIMS assessment dated [DATE], revealed Resident #14 scored a 15 which indicated no cognitive impairment. There was no documentation in the medical record that personal belongings were inventoried upon admission for Resident #14. During an interview on 3/29/2023, at 12:05 PM when asked who was responsible to complete a Personal Inventory Form for each resident upon admission and as needed, Certified Nursing Assistant (CNA) #1 stated, We used to have a form. Now we use a plain sheet of paper and then give the list to the nurse. Mostly the CNAs go through a new admit's [ resident admission] things. I don't know how it gets on record. When asked if personal items brought in after admission were added to the list of belongings, CNA #1 stated, Probably not. We don't know what they have.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Transfer (Tag F0626)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to permit a resident to return to the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to permit a resident to return to the facility after transfer to the Emergency Department for 1 of 2 (Resident #10) sampled residents transferred to the Emergency Department. The findings included: 1. Review of the facility's undated policy titled Transfer and Discharge [including AMA] [Against Medical Advice], revealed .Facility-initiated transfer or discharge is a transfer or discharge which the resident objects to, or did not originate through a resident's verbal or written request, and/or is not in alignment with the resident's stated goals for care and preferences .The facility will evaluate and determine the level of care needed for the resident prior to admission to ensure the facility's ability to meet the resident's needs .Emergency Transfers/Discharges - initiated by the facility for medical reasons to an acute care setting such as a hospital, for the immediate safety and welfare of a resident (nursing responsibilities unless otherwise specified) .The resident will be permitted to return to the facility upon discharge from the acute care setting. In a situation where the facility initiates discharge while the resident is in the hospital following emergency transfer, the facility will have evidence that the resident's status at the time the resident seeks to return to the facility meets one of the specified exemptions .In situations where the facility has decided to discharge the resident while the resident is still hospitalized , the facility will send a notice of discharge to the resident and resident representative before the discharge, and must also send a copy of the discharge notice to a representative of the Office of the State Long-Term Care Ombudsman. Notice to the Ombudsman will occur at the same time the notice of discharge is provided to the resident and resident representative, even though, at the time of initial emergency transfer, sending a copy of the transfer notice to the Ombudsman only needed to occur as soon as practicable. The resident has the right to return to the facility pending an appeal of any facility-initiated discharge unless the return would endanger the health or safety of the resident or other individuals in the facility. The facility will document the danger that the failure to transfer or discharge would pose . 2. Medical record review of the Psychiatry Consultation, performed in the hospital, dated 1/26/2023, at 1:38 PM provided to the facility prior to Resident #10's admission, revealed .admit date [DATE] admission Diagnoses Femoral neck fracture .60 y.o. [year old] .with a history of Bipolar Disorder. Vascular dementia, admitted after a fall, sustaining a L [left] femoral fracture. Surgical repair is planned for tomorrow. I am asked to see re [regarding] her mental status. History is obtained from her husband .She has had Bipolar Disorder since about 17. She was diagnosed with dementia about 8 years ago .She is on Tegretol as mood stabilizer and Keppra as anticonvulsant .Correct psychotropics per Mr. [spouse name] Tegretol 300 mg [milligrams] tid [three times day], Cogentin 1 mg bid [twice a day], Thorazine 50 mg bid [increased recently as pt [patient] became manic a few weeks ago] Klonopin 1 mg qid [four times day] Trazodone 100 mg q hs [bedtime], Vit D, Not on Aricept, Nuedexta, prolixin, Celexa .Saw Dr .for many years. hospitalized remotely. Now sees psych NP [nurse practitioner] . Medical record review revealed Resident #10 was admitted to the facility on [DATE], with diagnoses Dementia, Bipolar Disorder, Schizophrenia, Depression, Anxiety, Seizure Disorder, Depression and After Care for Fracture Left Femur. Review of the Nursing admission note dated 2/1/2023 at 20:00 PM [8:00 PM], revealed .Resident arrived via stretcher accompanied by EMT [Emergency Medical Technician]/Paramedics. admitted from [named hospital of Memphis] .alert, confused . Review of Nurse's note dated 2/1/2023 at 23:40 PM [11:40 PM], revealed .Patient was observed lying supine in the floor beside her bed in her room at 22:30 [10:30 PM]. She had removed her incontinence brief and was consuming the bowel movement present in the brief. When this nurse instructed the patient to refrain from eating bowel movement, she became angry and started throwing bowel movement at this nurse. She refused for any vital signs to be checked. She also resisted to be cleaned by nursing staff. She also began attempting to eat, take small bites with her mouth, of her bed mattress. She was attempted to be redirected with no success. She was successfully assisted back into bed with several staff members, where she continued to hit at staff and make verbally aggressive threats of bodily harm towards staff members. She also began spitting bowel movement from mouth at staff; eventually striking a nurse in the face with feces. This nurse contacted [Named on-call physician services] provider at 22:48 [10:48 PM] to inform the on-call provider of the patient's [Resident #10] behaviors, refusal of care and unwitnessed fall. After [named MD] witnessed her physical and verbal aggressive behaviors, MD ordered for the patient to be sent to [named hospital] ER [emergency room] for further evaluation and treatment at 22:55 [10:55 PM]. This nurse called Memphis EMS [Emergency Medical Services] at 23:00 [11:00 PM] and requested for immediate transfer to the ER department. Memphis EMS and fire department arrived to the facility at 23:09 [11:09 PM]. This nurse called and informed the patient's spouse/RP [responsible party] [named person] at 23:12 [11:12 PM] of the patient's abnormal behaviors, fall, refusal of care and the need for transport. He stated that he had expected nursing staff to restrain his wife when behaviors occurred. This nurse explained to the patient's husband that this facility has a no restraint policy and would not be performed. He commented that she conducts abnormal behaviors regularly. At 23:30 [11:30 PM] Memphis EMS left with the patient via stretcher . Review of the hospital ED (Emergency Department) note dated 2/2/2023, revealed XXX[AGE] year-old .sent from Midtown Health and Rehab for altered mental status .She has a medical history significant for bipolar, and EMS and rehab report schizophrenia. She was found to be eating her own feces, throwing feces at the staff and around the room and very altered. She is covered in feces in her hair, throughout her all of her clothing, on her face and her teeth .After evaluation, patient does not appear to have any acute abnormality and after psychiatry evaluation of the patient, they believe her symptoms are less consistent with a psychiatric disease and more consistent with her severe vascular dementia. The patient was recommended to be returned to her rehab facility for continued outpatient care .ED course as of 2/2/2023 at 1:51 AM I have discussed this patient and formally consulted Dr .with the telepsychiatry service. SBAR [Situation Background Assessment Recommendation] given regarding history, exam, imaging, and lab findings relevant to their consultation today. Has seen and examined the patient. Recommends discharge to her rehab facility. Symptoms consistent with her vascular dementia. Less likely psychiatric in nature . During an interview on 3/28/2023 at 2:49 PM, Licensed Practical Nurse (LPN) #4 stated .I admitted Ms. [Resident #10] and she was relatively calm, alert to self and confused, but not agitated upon admission .I had in my admission pack her face sheet, H&P [history and physical] from the hospital, hospital orders and therapy notes .I received report from inhouse staff nothing special about her .About three hours later she was verbally and physically aggressive, eating her feces, throwing her feces .I called the on call service .and video chatted, the doctor observed her behaviors and said send her out .I called her husband and he stated she had these repeated behaviors at home, the hospital had her in restraints and he wanted her to be tied up and I explained no we can't do that here .I called report to [named hospital] ED . During a telephone interview on 3/29/2023, at 1:22 PM, Resident #10's husband stated .Some lady called from Midtown hollering at me and said we are sending her back, throwing her out .I said why are you hollering at me .I said you gotta do what you gotta do. I didn't feel like getting in an argument with her .When she [Resident #10] was in the hospital, I asked that social worker are they [Midtown] going to be able to handle her and she said yes .un-doubtingly not, she got there at 7 [7:00 PM] and at 11 [11:00 PM] the lady called sending her back and hollering at me .We agreed for her to go to Midtown because I could catch a bus to see her. They told me they could provide for her needs .Her goal was to get rehab then come home . Resident #10's husband was asked did the nurse from Midtown use the actual words throwing her out. He stated .Yes, both Midtown nurse said they were throwing her out and [named hospital] said Midtown was throwing her out .[named hospital] told me she was thrown out of Midtown and told me she was coming home .She came home . During an interview on 3/28/2023 at 2:58 PM, the Administrator was asked does the facility accept residents with behaviors. She stated .We don't take the behaviors if someone threatens staff, eats feces, wanders or elopements .No, we did not take her [Resident #10] back . The Administrator confirmed the Responsible Party was not notified upon transfer the resident would not be allowed to return.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to monitor residents' nutritional status in ac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to monitor residents' nutritional status in accordance with the facility's policy for obtaining weights for 4 of 7 (Resident #5, #16, #17, and #18) sampled residents reviewed for nutritional status. The findings included: 1. Review of the facility's policy titled Nutritional Management dated 1/2/2020, revealed The facility provides care and services to each resident to ensure the resident maintains acceptable parameters of nutritional status in the context of his or her overall condition .Definitions: Acceptable parameters of nutritional status refers to factors that reflect an individual's nutritional status is adequate, relative to his/her overall condition and prognosis, such as weight .Nursing staff shall obtain the resident's height and weight upon admission, and subsequently in accordance with facility protocol .The assessment shall clarify the resident's current nutritional status and individual risk factors for altered nutrition/hydration . Review of the facility's policy titled Weight Assessment/Monitoring dated 1/21/2021, revealed .The multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight loss for our residents .Weight Assessment 1. The nursing staff will measure resident weights on admission. If no weight concerns are noted, weights will be measured monthly thereafter. 2. Weights will be recorded in the individual's medical record . 2. Review of the medical record, revealed Resident #5 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses of End Stage Renal Disease with Dialysis, HIV (Human Immunodeficiency Virus) Disease, Diabetes Mellitus Type 2, Encephalopathy and Hypertension. Review of the Physician's orders with a start date of 3/3/2023, revealed Resident #5 was to be weighed every Monday, Wednesday, and Friday for weight monitoring. Review of the Weight Summary revealed Resident #5 had no documentation of a weight assessment on Friday 3/10/2023. 3. Review of the medical record revealed Resident #16 was admitted to the facility on [DATE], with diagnoses of Schizophrenia, Dementia, Osteoporosis with Pathological Fracture of Right Femur, and Pain in Unspecified Joint. Review of the Weight Summary revealed Resident #16 had no documentation of a weight assessment on admission. The resident's weight of 186 pounds was obtained on 3/6/2023, 7 days after admission. 4. Review of the medical record revealed Resident #17 was initially admitted to the facility on [DATE], at 6:49 PM and readmitted on [DATE], at 2:28 PM with diagnoses of Pneumonia, Epilepsy, Unstageable Wound Right Foot Plantar Region, Acute Kidney Failure, Acute Pulmonary Edema, Essential Hypertension, and Gastrostomy Status. Review of the Weight Summary revealed Resident #17 had no documentation of a weight assessment on admission 2/27/2023 or readmission on [DATE]. The resident's weight of 196 pounds was obtained on 3/16/2023, 7 days after admission. Review of a Nutrition admission Note dated 3/1/2023, revealed .no new weight available, hospital weight 96kg [96 kilograms = 211.2 pounds], however suspect resident no longer weighs this, doesn't appear 211# [symbol for pounds] . 5. Review of the medical record revealed Resident #18 was admitted to the facility on [DATE], with diagnoses of Dysphagia, Gastrostomy Status, Cerebral Infarction, Convulsions, Essential Hypertension, Anemia, and Metabolic Encephalopathy. Review of the care plan with a start date of 3/1/2023, revealed Resident #18 was at risk for alterations of nutritional status related to feeding tube. Review of the Weight Summary revealed Resident #18 had no documentation of a weight assessment on admission 2/28/2023. The resident's weight of 108 pounds was obtained on 3/6/2023, 6 days after admission. 6. During an interview on 3/29/2023 at 2:20 PM, when asked what the protocol was for obtaining resident weights upon admission, Restorative Aide #1/Scheduler stated, New admits are weighed within 24 hours then we have to weigh weekly for 4 weeks after admission then monthly. The weights were not done in February and part of March . During an interview on 3/29/2023 at 3:13 PM, when asked what the policy was for obtaining resident weights for a newly admitted resident, the Director of Nursing (DON) stated, Restorative Aides or the CNAs (Certified Nursing Assistants) get the weights. Should weigh a new resident on arrival or within 24 hours .
Oct 2021 16 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Physician Orders for Scope of Treatment (POST) form, medical record review, and interview, the facility failed to have ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Physician Orders for Scope of Treatment (POST) form, medical record review, and interview, the facility failed to have a POST form for 4 of 31 sampled residents (Resident #310, #311, #312, and #314) reviewed for proper documentation of scope of treatment. The findings include: Review of Tennessee Physician Orders for Scope of Treatment, revised 7/2015, revealed .This is a Physician Order Sheet based on the medical conditions and wishes of the person identified at right (patient) .Physician .Name .Signature .Date .Signature of Patient .or Guardian/Health Care Representative .Name .Signature .Relationship .Agent/Surrogate .Relationship .Phone Number .Health Care Professional Preparing Form .Preparer Title .Date Prepared . Review of the medical record, revealed Resident #310 was admitted to the facility on [DATE] with diagnoses of COVID-19, Acute Respiratory Failure with Hypoxia, Aphasia, Pneumonia, Adult Failure to Thrive, and Moderate Protein-Calorie Malnutrition. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #310 had a Brief Interview for Mental Status (BIMS) of 00, which indicated severe cognitive impairment. Review of Resident #310's POST form dated 10/13/2021, revealed .[Resident #310] .Resuscitate .Full Treatment .Discussed with Patient/Resident [box checked] .Physician Signature [Medical Doctor's signature] .Date 10/18/2021 .Signature of Patient .or Guardian/Surrogate .Signature .[the signature line was blank] .Health Care Professional Preparing Form [Named Unit Manager #2] .Date Prepared .10/13/21 [10/13/2021] . The POST form was not signed by the resident's responsible party and the resident was cognitively impaired and unable to make their wishes known. Review of the medical record, revealed Resident #311 was admitted to the facility on [DATE] with diagnoses of Encephalopathy, Sepsis, Respiratory Failure with Hypoxia, Weakness, Dysphagia, Dementia, and Hypertension. Review of the admission MDS dated [DATE], revealed Resident #311 had a BIMS of 01, which indicated severe cognitive impairment. Review of Resident #311's POST form dated 10/13/2021, revealed .[Resident #311] .Resuscitate .Full Treatment .Discussed with Patient/Resident [box checked] .Physician Signature [Medical Doctor signature] .Date 10/18/2021 .Signature of Patient .or Guardian/Surrogate .Signature .[the signature line was blank] .Health Care Professional Preparing Form [Named Unit Manager #2] .Date Prepared .10/13/21 [10/13/2021] . The POST form was not signed by the resident's responsible party and the resident was cognitively impaired and unable to make their wishes known. Review of the medical record, revealed Resident #312 was admitted to the facility on [DATE] with diagnoses of Acute Respiratory Failure, Heart Failure, Acute Kidney Failure, Osteoarthritis Right Knee, and Hypertension. Review of the Admit/Readmit Nursing UDA [User Defined Assessment] .Bundle . dated 10/7/2021, revealed Resident #312 was alert and oriented to person, place, time, and situation, and had appropriate verbal responses. Review of Resident #312's POST form dated 10/13/2021, revealed .[Resident #312] .Resuscitate .Full Treatment .Discussed with Patient/Resident [box checked] .Physician Signature [Medical Doctor signature] .Date 10/18/2021 .Signature of Patient .or Guardian/Surrogate .Signature .[the signature line was blank] .Health Care Professional Preparing Form [Named Unit Manager #2] .Date Prepared .10/13/21 [10/13/2021] . The POST form was not signed by the resident or the resident's responsible party. Review of the medical record, revealed Resident #314 was admitted on [DATE] with diagnoses of Pressure Ulcer Stage 4, Lymphedema, Non-Pressure Chronic Ulcer of Foot, Muscle Weakness, Dysphagia, and Osteoarthritis. Review of the Admit/Readmit Nursing UDA Bundle . dated 10/13/2021, revealed Resident #314 was alert, oriented to person, place, time, and situation, and had appropriate verbal responses. Review of Resident #314's POST form dated 10/13/2021, revealed .[Resident #314] .Resuscitate .Full Treatment .Discussed with Patient/Resident [box checked] .Physician Signature [Medical Doctor signature] .Date 10/18/2021 .Signature of Patient .or Guardian/Surrogate .Signature .[the signature line was blank] .Health Care Professional Preparing Form [Named Unit Manager #2] .Date Prepared .10/13/21 [10/13/2021] . The POST form was not signed by the resident or the resident's responsible party. During an interview on 10/20/2021 at 11:56 AM, the Director of Nursing (DON) confirmed cognitively impaired residents could not make decisions about their healthcare or acknowledge the POST form. The DON was asked if the POST form should be signed by either the resident or the resident's responsible party, if the resident was cognitively impaired. The DON stated, Yes ma'am, it needs to be signed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to notify the Responsible Party for 2 of 6 sam...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to notify the Responsible Party for 2 of 6 sampled residents (Resident #63 and #129) reviewed for room changes and resident transfer or discharge. The findings include: Review of the facility's policy titled, Notification of Changes, dated 3/22/2021, revealed .The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, resident's representative when there is a change requiring notification .notify the resident's family member or legal representative when there is a change requiring such notification .A change of room . Review of the facility's policy titled, Discharging the Resident, revised 12/2016, revealed .The purpose of this procedure is to provide guidelines for the discharge process .That his .family .will be informed of the discharge . Review of the medical record, revealed Resident #63 was admitted to the facility on [DATE] with diagnoses of Encephalopathy, Chronic Respiratory Failure. Heart Failure, Hypertension, Pressure Ulcer, Gastrostomy, Diabetes, and Dysphagia. Review of Named Transport Company Run Sheet, dated 10/6/2021, revealed .Unit 4 arrived on the scene to patient at [Named Nursing Home] for podiatrist appointment .eyes were spontaneous to voice command .could not respond verbally .Upon crew entering room a significant foul odor was noted suspected to be due to patients bed sore .noted to be diaphoretic, warm to touch and had significant expiratory wheezing .moved to the ambulance for further assessment .out in monitor and noted to be tachycardia with hypertension .was on 3 LPM [liters per minute] of OXYGEN via [by] nasal cannula .labored breathing .a call was made to supervisor .decision to divert to [Named Hospital] . Review of the Nurses' Notes dated 10/6/2021, revealed .resident admitted to hospital from appointment . The facility failed to notify the responsible party of the transfer to the hospital. During an interview on 10/22/2021 at 12:10 PM, the Social Worker confirmed that Resident #63 was transferred to the hospital. The Social Worker confirmed the family should have been notified of any changes or transfers. The Social Worker confirmed the Charge Nurse and admission staff should follow-up with the resident when they are transferred to the hospital. During an interview on 10/22/2021 at 2:32 PM, the Director of Nursing (DON) stated, .the EMS [Emergency Medical Services] picked him up for his appointment to the podiatrist .they [EMS] said his blood pressure had spiked in route .they called the supervisor .they took him to the hospital . The DON confirmed that the facility should have contacted the family/responsible party of the changes/transfer. The DON confirmed she did not know the resident's current status. Review of the medical record, revealed Resident #129 was admitted to the facility on [DATE] with diagnoses of Alzheimer's Disease, Diabetes, Hypotension, Dysphagia, Hypertension and Anxiety Disorder. Review of the Census List, revealed Resident #129 was moved from room [ROOM NUMBER]-A to 226-A on 10/4/2021. Review of the medial record revealed there was no documentation the family/responsible party was notified of Resident #129's room change. During a telephone interview on 10/18/2021 at 8:34 AM, the daughter stated, . they normally notify me when they move my mom .they did not let me know this last time .I do not want her on the second floor . During an interview on 10/20/2021 at 11:36 AM, the DON confirmed that they call the family on the telephone with room changes and that there is a room transfer form that is to be completed and the room change should be documented in the resident's medical record. The DON stated, .I send an email to all Department Heads of room changes with the dates . The DON confirmed there was no documentation that the family was notified of the resident's room change.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a safe and sanitary environment for 2 of 93 resident rooms (...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a safe and sanitary environment for 2 of 93 resident rooms (room [ROOM NUMBER]-A and #324-B) when liquid, trash, and food particles were on the floor and 1 of 3 shower rooms (300 Hall Spa Room) that had stool present, a soiled resident brief, and a washcloth with brown stains found on the floor. The findings include: Observation in room [ROOM NUMBER]-A on 10/17/2021 at 12:46 PM, revealed a large puddle of water at the end of Resident #311's bed that extended approximately 2 feet out from the bed's footboard. Observation and interview in room [ROOM NUMBER]-A on 10/17/2021 at 12:52 PM, revealed Licensed Practical Nurse (LPN) #3 entered Resident #311's room and encouraged him to eat. LPN #3 then acknowledged to the surveyor there was water on the floor. LPN #3 exited the room without drying up the puddle of water on the floor. Observation in the hall in front of room [ROOM NUMBER]-A on 10/17/2021 at 1:04 PM, revealed the Director of Clinical Services (Corporate Nurse) walked past room [ROOM NUMBER]-A and stopped when she observed the large puddle of water on the floor at the foot of the resident's bed. The Director of Clinical Services notified Unit Manager #2 who cleaned up the water and placed a wet floor sign at the foot of the bed. Observation in room [ROOM NUMBER]-B on 10/18/2021 at 8:29 AM, revealed Resident #310 was resting quietly in bed on his left side in a fetal position. There was a clear liquid on the floor on both sides of the bed, a brown substance was in the liquid on the right side of the bed, the electrical cord of the bed was lying in the clear liquid on the left side of the bed, a jelly container, 2 packages of artificial sweetener, a small butter container, and one salt and one pepper packet was in the liquid, an empty styrofoam cup was on the floor under the bed, an unopened straw was in the puddle of water, tissue paper was in the floor, and pieces of food were strewn all around the floor, at the head of the bed, under the head of the bed, and in the floor on the left side of the bed. During an interview in 10/18/2021 at 8:38 AM in room [ROOM NUMBER]-B, the Director of Nursing (DON) acknowledged the items and liquid on the floor and stated, What is that? The DON exited the room and returned shortly with the Maintenance Director, who removed the cord from the water. Observation in room [ROOM NUMBER]-B on 10/18/2021 at 8:52 AM, revealed Resident #310 had a Caution Wet Floor sign at bedside, several food particles remained on the floor to the right of the bed with a wadded up blanket, and a crumpled blue pad in the far back corner of the room. Observation in room [ROOM NUMBER]-B on 10/18/2021 at 10:59 AM, revealed the blue pad had been removed from the floor in Resident #310's room, food particles remained in the far back corner of the room on the right side of the resident's bed, artificial sweetener and salt and pepper packets remained in the floor, and the lid to his water pitcher was lying in the floor. Observation in the 300 Hall Spa Room on 10/18/2021 at 3:19 PM, revealed numerous brown, marble-sized balls of what appeared to be bowel movement were observed on the floor in the shower bay, a dirty brief soiled with a brown colored stain, and a washcloth with a brown colored stain was lying in the floor outside the shower bay. During an interview on 10/18/2021 at 3:20 PM, Certified Nursing Assistant (CNA) #6 stated, .it is from the other shift [7AM-3PM] .You always clean up after the resident, it should not be left .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to accurately assess residents for falls for 1 of 31 sampled r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to accurately assess residents for falls for 1 of 31 sampled residents (Resident #68) reviewed for Minimum Data Set assessments. The findings include: Review of the medical record, revealed Resident #68 was admitted on [DATE] with diagnoses of Dysphagia, Hypertension, Atherosclerotic Heart Disease, and Benign Prostatic Hyperplasia. Review of the Care Plan dated 8/29/2021, revealed Resident #68 had an actual fall with no injury. Review of the Fall Incident dated 8/29/2021, revealed .Called to room per cna [Certified Nursing Assistant] and found res [resident] on the floor beside the bed . Review of the 5-day Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #68 was not coded for a fall. During an interview on 10/21/2021 at 8:20 PM, the Director of Nursing (DON) confirmed Resident #68 should have been coded for falls on the 9/1/2021 MDS.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to develop a comprehensive Care P...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to develop a comprehensive Care Plan for Pressure Ulcers, smoking, and indwelling urinary catheters for 3 of 31 sampled residents (Resident #83, #91, and #131) reviewed. The findings include: Review of the facility's policy titled, Care Planning-Interdisciplinary Team, revised 9/2013, revealed .Our facility's Care Planning/Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident .A comprehensive care plan for each resident is developed within seven (7) days of completion of the resident assessment (MDS [Minimum Data Set]) . Review of the medical record, revealed Resident #83 was admitted to the facility on [DATE] with diagnoses of Peripheral Vascular Disease, Diabetes, Schizophrenia, Major Depressive Disorder, Hypertension, and Hyperlipidemia. Review of the Safe Smoking Screen, revealed Resident #83 was screened for smoking on 8/28/2021. Review of the Care Plan revealed Resident #83 was not care planned for smoking until 10/19/2021. Observation in the residents' smoking area on 10/19/2021 at 8:09 AM, revealed Resident #83 was outside the facility smoking unsupervised. During an interview on 10/21/2021 at 7:40 PM, MDS Coordinator #2 confirmed the resident was not care planned for smoking. MDS Coordinator #2 stated, .the Social Worker completes the Care Plan for smoking because it's a behavior . During an interview on 10/21/2021 at 8:18 PM, the Director of Nursing (DON) confirmed that Resident #83 should have been care planned for smoking. Review of the medical record, revealed Resident #91 was admitted to the facility on [DATE] with diagnoses of Heart Failure, Dysphagia, Diabetes, Atrial Fibrillation, Obstructive Sleep Apnea, Hypertension and Peripheral Vascular Disease. Review of the Physician's Orders dated 10/6/2021, revealed .Santyl Ointment .Apply to Rt [right] buttock topically every day shift every Mon [Monday], Wed [Wednesday], Fri [Friday] for stage III [3] Cleanse Rt buttock stage III well, applt [apply] santyl to slough, and calcium alginate to graduated area, then foam dressing . Review of the medical record, revealed Resident #91 did not have a Care Plan for pressure ulcers. During an interview on 10/21/2021 at 3:46 PM, MDS Coordinator #2 stated, .the wound care nurses is to [should] Care Plan their own wounds . MDS Coordinator #2 confirmed Resident #91 did not have a Care Plan for the pressure ulcer. During an interview on 10/21/2021 at 4:30 PM, Wound Care Nurse #2 stated, .the Care Plan for pressure ulcers .at one time it was the Wound Care Nurse [responsibility] .the MDS Coordinator makes the Care Plans . Wound Care Nurse #2 confirmed Resident #91 should be care planned for the pressure ulcer. During an interview on 10/21/2021 at 8:19 PM, the DON confirmed that Resident #91 should be care planned for pressure ulcers. Review of the medical record, revealed Resident #131 was admitted to the facility on [DATE] with diagnoses of Dementia, Dysphagia, Adult Failure to Thrive, Seizures, Hypertension, Kidney Failure, and Neoplasm of the Brain. Review of the 5-day MDS assessment dated [DATE], revealed Resident #131 was coded for an indwelling urinary catheter. Review of the Physician Orders dated 10/18/2021, revealed .d/c [discontinue] foley catheter if no void in 8 hours replace foley cath [catheter] .MONITOR VOID EVERY SHIFT IF NO URINARY OUTPUT REPLACE FOLEY CATHETER every shift . Observation in the resident's room on 10/17/2021 at 10:08 AM and at 5:14 PM, revealed Resident #131 had an indwelling urinary catheter. During an interview on 10/22/2021 at 8:40 AM, the DON confirmed that Resident #131 should have been care planned for the urinary catheter.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to accurately assess a pressure i...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to accurately assess a pressure injury for 1 of 4 sampled residents (Resident #310) reviewed for pressure injuries. The finding include: Review of the facility's policy titled, Wound Treatment Management, dated 9/3/2020, revealed .To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatment in accordance with current standards of practice .Etiology of the wound .Pressure injuries will be differentiated from non-pressure ulcers .Characteristics of the wound .Size .including shape, depth, and presence of tunneling and/or undermining .Condition of the tissue in the wound bed .Condition of peri-wound skin . Review of the medical record, revealed Resident #310 was admitted to the facility on [DATE] with diagnoses of COVID-19, Acute Respiratory Failure, Dysphagia, Aphasia, Bacteremia, Pneumonia, Adult Failure to Thrive, Acute Kidney Failure, and Moderate Protein-Calorie Malnutrition. Review of the Admit/Readmit Nursing UDA [User Defined Assessment] .Bundle . dated 10/4/2021, revealed .Head to toe Skin Check .Skin Integrity Review .Skin intact [box check marked] .Sacrum .excoriation . Review of the Physician's Order dated 10/5/2021, revealed, .Santyl Ointment .Apply to sacrum topically .every Mon [Monday], Wed [Wednesday], Fri [Friday] for Stage III [3] [Pressure Injury] . Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #310 had a Brief Interview for Mental Status of 00 which indicated the resident was not cognitively intact for decision making, was dependent on staff for all activities of daily living (ADLs), and was admitted with a Stage 3 pressure injury. Review of the Named Wound Care Notes dated 10/13/2021, revealed Resident #310 was admitted from the hospital with a Stage 3 pressure injury to the sacrum prior to admission to the facility. Observation in the resident's room on 10/20/2021 at 10:23 AM, revealed Resident #310 rested quietly in his bed on his right side in a fetal position. The Stage 3 pressure injury was resolved, and the tissue appeared lighter in color than the surrounding tissue. During an interview on 10/20/2021 at 10:30 AM, Wound Care Nurse #1 confirmed the pressure injury was present on admission. Wound Care Nurse #1 was asked why the admission assessment stated there was excoriation on the sacrum and did not document a pressure injury. Wound Care Nurse #1 stated, They're [admitting nurses] supposed to only describe the wound not supposed to stage at all .it was a true wound the shape of it was so irregular .there was no way it was excoriation . Wound Care Nurse #1 was asked if the admission assessment was accurate. The Wound Care Nurse stated, No, not on admission because he was admitted with a Stage 3 .she [admitting nurse] said skin was intact .if he had excoriation or abrasion it wouldn't be intact. The Wound Care Nurse confirmed the pressure injury resolved on 10/18/2021. During an interview on 10/20/2021 at 11:30 AM, the Director of Clinical Services confirmed the nurses who conduct the residents' admission Assessment should describe what they see when documenting a wound.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide physician orders and d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide physician orders and diagnosis for an indwelling urinary catheter and care of a colostomy for 2 of 8 sampled residents (Resident #131 and #314) reviewed for bowel and bladder concerns. The findings include: Review of the undated facility's policy titled, Catheter Care, Urinary, revealed .The purpose of this procedure is to prevent catheter-associated urinary tract infections .General Guidelines .Following aseptic insertion of the urinary catheter, maintain a closed drainage system .as ordered . Review of the medical record, revealed Resident #131 was admitted to the facility on [DATE] with diagnoses of Dementia, Dysphagia, Adult Failure to Thrive, Seizures, Hypertension, Kidney Failure, and Neoplasm of the Brain. Review of the Order Review History Report, dated 9/21/2021 through 10/21/2021, revealed there was not an order for an indwelling urinary catheter. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #131 had severe cognitive impairment, required staff assistance for most Activities of Daily Living (ADLs), and had an indwelling urinary catheter. Observation in the resident's room on 10/17/2021 at 10:08 AM and 5:14 PM, revealed Resident #131 had an indwelling urinary catheter. During an interview on 10/22/2021 at 8:40 AM, the Director of Nursing (DON) confirmed there should be a Physician's Order and a diagnosis for the indwelling urinary catheter. During an interview on 10/22/2021 at 10:46 AM, the DON confirmed she could not find an order for the indwelling Urinary Catheter. Review of the facility's policy titled, Colostomy/Ileostomy Care, revised 10/2020, revealed .The purpose of this procedure is to provide guidelines that will aid in preventing exposure of the resident's skin to fecal matter .The following information should be recorded in the resident's medical record .The date and time the colostomy/ileostomy care was provided .name and title of the individual(s) who provided the colostomy .care .Any breaks in resident's skin, signs of infection .excoriation of skin .How the resident tolerated the procedure .The signature and title of the person recording the data . Review of the medical record, revealed Resident #314 was admitted on [DATE] with diagnoses of Pressure Ulcer Stage 4, Lymphedema, Non-Pressure Chronic Ulcer of Foot, Muscle Weakness, Dysphagia, Venous Insufficiency, Osteoarthritis, and Hypothyroidism. Review of the Progress Notes dated 10/14/2021, revealed .Colostomy noted to left lower abd [abdomen] . Review of the Order Review History Report, dated 9/21/2021 through 10/21/2021, revealed there was not an order to change the colostomy bag or provide colostomy care until 10/19/2021, 6 days after Resident #314 was admitted to the facility. Review of the October Medication Administration Record (MAR) revealed colostomy care was not documented as completed until 10/19/2021, 6 days after Resident #314 was admitted to the facility. Review of the October MAR revealed there was no documentation that Resident #314's colostomy bag had been changed since he was admitted to the facility on [DATE]. Observation in the resident's room on 10/19/2021 at 8:30 AM, revealed Resident #314 had a colostomy bag to his lower right abdomen which was intact. During an interview on 10/20/2021 at 3:35 PM, Unit Manager #2 confirmed the orders to provide colostomy care were not written until 10/19/2021, 6 days after Resident #314's admission to the facility. Unit Manager #2 confirmed the staff had not documented colostomy care prior to 10/19/2021. During an interview on 10/21/2021 at 8:17 PM, the Director of Nursing (DON) confirmed that a resident who is admitted on [DATE] should have an order for colostomy care prior to 10/19/21, 6 days after admission. The DON confirmed there should be documentation that the colostomy bag had been changed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure medications were availa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure medications were available for administration for 1 of 13 sampled residents (Resident #73) observed during medication pass. The findings include: Review of the facility policy's titled, Medication Administration, dated 8/18/2020, revealed .Obtain and record vital signs, when applicable .If medication is unavailable notify MD [Doctor of Medicine] and document MD notification . Review of the medical record, revealed Resident #73 was admitted to the facility on [DATE] with diagnoses of Dementia, Cerebral Infarction, Atherosclerotic Heart Disease, and Hypertension. Review of the Order Review History Report, dated 9/21/2021, revealed .Isosorbide Dinitrate Tablet 20 mg [milligrams] Give 1 tablet .two times a day related to .Hypertension .Labetalol HCL [hydrochloride] Tablet 100 MG Give 1 tablet .every 6 hours related to .Hypertension . Observation on the 4th floor on 10/21/2021 at 12:35 PM, Licensed Practical Nurse (LPN) #4 confirmed the Labetalol was not in stock and was unable to administer the medication. Review of the October 2021 Medication Administration Record (MAR) revealed Labetalol HCL was not administered on 10/17/2021 at 12:00 AM, and 6:00 AM, and Isosorbide Dinitrate Tablet was not administered on 10/16/2021, 10/17/2021, 10/19/2021, 10/20/2021, and 10/21/2021, at the 6:00 AM scheduled dose. Review of the Progress Notes dated 10/16/2021, 10/20/2021, and 10/21/2021 revealed, .eMAR [electronic Medication Administration Record]-Medication Administration Note .Isosorbide Dinitrate Tablet .awaiting on Pharm [Pharmacy] . During an interview on 10/21/2021 at 3:09 PM, Unit Manager #3 confirmed the Labetalol was not delivered, although the packing slip showed it was delivered. Unit Manager #3 confirmed the Labetalol delivery sign sheet was signed on the 10/20/2021. Unit Manager #3 stated, .It's not in the building, we called the doctor to get another medication order. During a telephone interview on 10/22/2021 at 2:39 PM, Pharmacist #1 confirmed he received a call from the facility and the resident was out of Labetalol. Pharmacist #1 stated, .I don't know why she was out; we refill on demand . During an interview on 10/22/21 at 4:18 PM, the Director of Nursing (DON) confirmed they have a printed line on the medication card that alerts the staff when to reorder, if medication is ordered from the pharmacy before 3:00 PM, they would get it that day, and if it is ordered after 3:00 PM, they would get it the next day. The DON stated, .If you don't have the medication, and it's not in the Cubex [medication dispensing system], we notify the doctor the med [medication] is not available and follow his orders .they [nursing staff] know what to do .call pharmacy to ask where the medication is .we can get medication from a local pharmacy . The DON confirmed it was not acceptable for a resident to have missed doses of medications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to promote and maintain residents...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to promote and maintain residents' dignity when staff failed to provide a privacy bag for 2 of 3 sampled residents (Resident #131 and #406) reviewed with indwelling urinary catheters. The findings include: Review of the facility's policy titled, Quality of Life- Dignity, dated 8/2009, revealed .Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality .Residents shall be treated with dignity and respect at all times .Demeaning practices and standards of care that compromise dignity .Staff shall promote dignity and assist residents as needed by .Helping the resident to keep urinary catheter bags covered . Review of the medical record, revealed Resident #131 was admitted on [DATE] with diagnoses of Dementia, Dysphagia, Adult Failure to Thrive, Seizures, Hypertension, Kidney Failure, and Neoplasm of the Brain. Observation in the resident's room on 10/17/2021 at 10:08 AM and at 5:14 PM, revealed Resident #131's urinary drainage bag was uncovered, and visible from the hall. Review of the medical record, revealed Resident #406 was admitted on [DATE] with diagnoses of Pressure Ulcer, Atrial Fibrillation, and Reflex Neuropathic Bladder. Review of the Care Plan dated 10/17/2021, revealed .The resident has Indwelling Catheter . Observation in the resident's room on 10/17/2021 at 10:15 AM, 12:46 PM, and 4:54 PM, on 10/18/2021 at 8:24 AM and 1:01 PM, on 10/19/2021 at 8:13 AM and 5:19 PM, and 10/20/2021 at 8:52 AM, revealed Resident #406's urinary drainage bag was uncovered and visible from the hallway. During an interview on 10/22/2021 at 10:46 AM, the Director of Nursing (DON) confirmed residents' urinary catheter bags should have a privacy cover.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the Bleach Wipe Safety Data Sheet, policy review, review of the maintenance supervisor's logbook documentation, review ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the Bleach Wipe Safety Data Sheet, policy review, review of the maintenance supervisor's logbook documentation, review of the facility's Census and Condition (Centers of Medicare Medicaid Services 672), observation, and interview, the facility failed to ensure the environment was free of accident hazards when unsecured sharps and chemicals were observed in 1 of 93 (room [ROOM NUMBER]) resident rooms during initial tour, when hot water temperatures were measured from 116 degrees Fahrenheit (F) to 130 degrees F in 12 of 93 resident rooms (room [ROOM NUMBER], #302, #304, #306, #314, #315, #317, #318, #323, #324, #329, and #330), and when 1 of 6 sampled residents (Resident #83) reviewed for smoking was observed smoking unsupervised. The findings include: Review of the undated SAFETY DATA SHEET .[Named] Bleach Wipe, revealed .Hazardous Components .Sodium hypochlorite .Avoid contact with eyes, skin, and clothing as this product may produce irritation . Review of the facility's policy titled, Sharps Disposal, revised 1/2012, revealed .Whoever uses contaminated sharps will discard them immediately or as soon as feasible into designated containers . Review of the medical record, revealed Resident #312 was admitted to the facility on [DATE] with diagnoses of Acute Respiratory Failure with Hypoxia, Heart Failure, Acute Kidney Failure, Atrial Fibrillation, Osteoarthritis, and Hypertension. Review of the Admit/Readmit Nursing UDA [User Defined Assessment] .Bundle . revealed Resident #312 was alert, oriented to person, place, time, and situation, and required staff assistance for transfers and activities of daily living. Review of the facility's list of wandering residents revealed there were no wandering residents on the 3rd floor. Observation in Resident #312's (room [ROOM NUMBER]) bathroom on 10/17/2021 at 10:06 AM, 12:40 PM, and 4:42 PM, and on 10/18/2021 at 8:22 AM, revealed a disposable razor in a plastic cup and a container of bleach wipes on the ledge above the sink. During an interview on 10/18/2021 at 11:08 AM, Unit Manager #2 confirmed there was a razor and a container of bleach wipes in Resident #312's bathroom. Unit Manager #2 was asked if a razor and a container of bleach wipes should be in the resident's bathroom. The Unit Manager #2 stated, No. Review of the facility's policy titled, Water Temperatures, Safety of, dated 12/2009, revealed, .Tap water in the facility shall be kept within a temperature range to prevent scalding of resident .Water heaters that service resident rooms, bathrooms, common areas, and tub/shower areas shall be set to temperature of no more than .105 .[symbol for degrees] F .115 .[symbol for degrees] Celsius [C], or the maximum allowable temperature per state regulation .Maintenance staff is responsible for checking thermostats and temperature controls in the facility and recording these checks in the maintenance log Maintenance staff shall conduct periodic tap water temperature checks and record the water temperatures in a safety log .If at any time water temperatures feel excessive to the touch .hot enough to be painful or cause reddening of the skin after removal of the hand from the water .staff will report this finding to the immediate supervisor .Direct-care staff shall be informed of risk factors for scalding/burns that are more common in the elderly . Review of the facility's maintenance Weekly-Water Temperature log book revealed, the water temperatures ranged from 116 degrees to 120 degrees, for weekly water checks in May 2021, June 2021, July 2021, August 2021, September 2021, 10/5/2021 and 10/12/2021. Review of the RESIDENT CENSUS AND CONDITION OF RESIDENTS, dated 10/17/2021, revealed 156 residents were residing in the facility, with 38 of those residents being dependent on staff for bathing. The surveyors' thermometers were calibrated before water temperatures were obtained. Observations of the hot water temperatures in residents' rooms on 10/17/2021 beginning at 11:54 AM, revealed the following: a. room [ROOM NUMBER] was 126 degrees F. b. room [ROOM NUMBER] was 116 degrees F. The Director of Maintenance was notified on 10/17/2021 at 12:19 PM, of the elevated water temperature and was unable to check the water temperature, due to his thermometer was broken. Observation on the 300 Hall on 10/17/2021 at 1:03 PM, revealed the Director of Maintenance returned to the facility with a new thermometer. The residents' rooms revealed the following: a. room [ROOM NUMBER] was 123 degrees F. b. room [ROOM NUMBER] was 122 degrees F. c. room [ROOM NUMBER] was 124.1 degrees F. d. room [ROOM NUMBER] was 118.5 degrees F. e. room [ROOM NUMBER] was 130 degrees F. During an interview on 10/17/2021 at 1:33 PM, the Director of Maintenance told the surveyor the water temperatures should be between 105 and 120 degrees. The Director of Maintenance stated, I will adjust the boiler. During a recheck of the resident rooms' hot water temperatures with the Director of Maintenance beginning on 10/17/2021 at 4:50 PM, revealed the following: a. room [ROOM NUMBER] was 126.7 degrees F. b. room [ROOM NUMBER] was 124.3 degrees F. c. room [ROOM NUMBER] was 126 degrees F. d. A recheck of room [ROOM NUMBER] at 5:23 PM, revealed the water had dropped to 117.8 degrees F. During an interview on 10/17/2021 at 5:25 PM, The Director of Maintenance stated, The boiler has been turned down and it is starting to cool down. No showers are given on Sunday. During an interview on 10/18/2021 at 2:10 PM, the Director of Maintenance confirmed he had been working on the water with the Maintenance assistant for the past 1 1/2 hours. The Maintenance Director confirmed that water temperatures in the residents' rooms were checked every Monday, while he was at the sink in the resident's room, his assistant was in the basement and would adjust the mixing valve to get the temperature in range. The Director of Maintenance confirmed he logged the temperature after the mixing valve had been adjusted. Observation on 10/18/2021 at 2:12 PM, the following resident room temperatures revealed the following: a. room [ROOM NUMBER] was 123.2 degrees F. b. room [ROOM NUMBER] was 118.4 degrees F. During an interview on 10/18/2021 at 2:32 PM, the Director of Maintenance stated, .We are starting to get temperatures below range, we have turned it down, some of the rooms are too cool .never has there been any problems with hot water . Observations of the hot water temperatures in the residents' rooms on 10/19/2021 beginning at 8:33 AM, revealed room [ROOM NUMBER] was 117 degrees F. During an observation and interview on 10/19/2021 beginning at 9:54 AM, Unit Manager #2 confirmed the water was not getting hot enough to give baths or showers and they were waiting on the Director of Maintenance to tell them when he had the water fixed. During an interview on 10/19/2021 beginning at 10:01 AM, Certified Nursing Assistant (CNA) #2, #3, #4 and #5 confirmed they were using pre-moistened wipes for the residents until the water was repaired. During an interview on 10/19/2021 at 3:00 PM, the Director of Maintenance confirmed the plumber had ordered a circulating pump because .the pump had gone bad and needed to be replaced . The Director of Maintenance, stated .the hot water will not be used until the pump is replaced. Observation in the Front Lobby on 10/20/2021 at 9:11 AM, the plumbers entered the building and confirmed the circulating pump was on order and the pump that was in stock did not work. Observations of the hot water temperatures in residents' rooms on 10/20/2021 beginning at 5:10 PM, showed the following: a. room [ROOM NUMBER] was 126 degrees F. b. room [ROOM NUMBER] was 116 degrees F. c. room [ROOM NUMBER] was 118 degrees F. During an interview on 10/21/21 at 11:13 AM, Plumber #1 confirmed they started with replacing the hot water circulating pump. Plumber #1 stated, .it's easy to replace .if in stock .parts for the last year have been rough to get, temperature is the same, it will help equal everything out and not fluctuate so much, and we can adjust the temperature . During an interview on 10/22/2021 at 3:00 PM, the Administrator stated the hot water had been repaired. Observations of the hot water temperatures in residents' rooms on 10/22/2021 beginning at 6:48 PM, revealed the following: a. room [ROOM NUMBER] was 118 degrees F. b. room [ROOM NUMBER] was 116 degrees F. c. room [ROOM NUMBER] was 118 degrees F. d. room [ROOM NUMBER] was 116 degrees F. e. room [ROOM NUMBER] was 116 degrees F. f. room [ROOM NUMBER] was 116 degrees F g. room [ROOM NUMBER] was 116 degrees F. h. room [ROOM NUMBER] was 118 degrees F. During an interview on 10/22/2021 at 7:30 PM, the Director of Clinical Services stated, .they were still working on getting the water temp where it needed to be, the circulating pump has been replaced a couple hours ago, and they plan to get the Maintenance Director some support from corporate, the water temperature should be between 105 and 115 degrees . Observations during the survey on the 300 Hall, revealed the residents in the rooms with elevated water temperatures were dependent on staff for activities of daily living and did not use their bathrooms. Review of the facility's policy titled, Smoking Policy-Residents, revised 7/2017, revealed .Prior to, and upon admission, residents shall be informed of the facility smoking policy, including designated smoking areas .A resident's ability to smoke safely will be re-evaluated quarterly .Residents without independent smoking privileges may not have or keep any smoking articles, including cigarettes . Review of the medical record, revealed Resident #83 was admitted to the facility on [DATE] with diagnoses of Peripheral Vascular Disease, Diabetes, Schizophrenia, Major Depressive Disorder, Hypertension, and Hyperlipidemia. Review of the Safe Smoking Screen dated 8/28/2021, revealed Resident #83 required direct supervision while smoking. Observation in the residents' smoking area on 10/19/2021 at 8:09 AM, revealed Resident #83 was smoking unsupervised. During an interview on 10/19/2021 at 8:09 AM, the Director of Nursing (DON) confirmed Resident #83 was not allowed to smoke unsupervised.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide care and services for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide care and services for residents with enteral feedings when staff failed to ensure the head of the resident's bed was elevated 30 degrees while an Enteral Feeding was infusing, failed to ensure feeding syringes and flush solutions were properly labeled, and when 1 of 2 nurses (Licensed Practical Nurse (LPN) #3) failed to check for residual and placement during medication administration for 2 of 3 sampled residents (Resident #77 and Resident #309) reviewed with Percutaneous Endoscopic Gastrostomy (PEG) tube feedings. The findings include: Review of the facility's policy titled, Enteral Nutrition, revised 1/2021, revealed Adequate nutritional support through enteral feeding will be provided to residents as ordered .Staff caring for residents with feeding tubes will be trained on potential adverse effects of tube feeding, such as .Feeding-tube associated complications .Improper positioning of the resident during feeding . Review of the facility's policy titled, Administering Medications through an Enteral Tube, revised 1/2019, revealed .The purpose of this procedure is to provide guidelines for the safe administration of medications through an enteral tube .Check gastric residual volume (GRV) to assess for tolerance of enteral feeding .When correct tube placement and acceptable GRV have been verified, flush tubing with 15-30 ml warm water . Review of the medical record, revealed Resident #77 was admitted to the facility on [DATE] with diagnoses of Sepsis, Aphasia, Pneumonia, Anemia, Gastrostomy, and Hypertension. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #77 had severe cognitive impairment, required staff assistance for activities of daily living, and had a feeding tube. Review of the Care Plan dated 9/29/2021, revealed .Check for tube placement and gastric contents/residual volume per facility protocol and record. Observation in the resident's room during medication administration on 10/20/2021 at 10:38 AM, revealed LPN #3 failed to check for residual in Resident #77's PEG tube before administering a 30 ml [milliliter] flush. During an interview on 10/20/2021 at 10:40 AM, LPN #3 confirmed she did not check for PEG residual and placement before flushing the PEG tube. During an interview on 10/22/2021 at 9:09 AM, the DON confirmed nurses should check for residual when checking PEG placement. Review of the medical record, revealed Resident #309 was admitted to the facility on [DATE] with diagnoses of Severe Protein Calorie Malnutrition, Fracture of Rib, Dysphagia, Dementia, Hemiplegia and Hemiparesis, Gastrostomy, Adult Failure to Thrive, and Hypertension. Review of the admission MDS assessment dated [DATE], revealed Resident #309 had severe cognitive impairment, required staff assistance for activities of daily living, and had a feeding tube. Observation in the resident's room on 10/17/2021 at 10:32 AM, revealed Resident #309 rested in the bed, the head of the bed (HOB) was elevated approximately 15 degrees, Jevity (an enteral feeding formula) infused by a pump at 55 milliliter (ml)/hour, the flush solution of water infused by a pump at 45 ml/hour, was labeled water but had no date on the bag, and an undated/unlabeled plastic bag with a 60 ml syringe inside hung on an intravenous (IV) pole. Observation in the resident's room on 10/17/2021 at 12:32 PM, revealed Resident #309 rested in bed, the HOB was elevated approximately 30 degrees and an undated/unlabeled plastic bag with a 60 ml syringe inside hung on an IV pole. Observation in the resident's room on 10/17/2021 at 4:59 PM, revealed Resident #309 rested in bed, the HOB was elevated approximately 30 degrees, an enteral feeding was in progress, and an undated/unlabeled plastic bag with a 60 ml syringe inside hung on an IV pole. Observation in the resident's room on 10/18/2021 at 9:42 AM, revealed Resident #309 rested in bed, the HOB was elevated approximately 15 degrees and an enteral feeding was in progress. During an interview on 10/20/2021 at 11:56 AM, the Director of Nursing (DON) confirmed the head of a resident's bed should always be positioned 30-45 degrees, as tolerated, during an enteral feeding. The DON confirmed the HOB should not be positioned less than 30 degrees. The DON confirmed the flush solution and the syringe should be dated and labeled when hanging in the room.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to ensure Physician's Orders were ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview the facility failed to ensure Physician's Orders were obtained for Oxygen (O2) therapy and O2 tubing was changed and/or dated for 12 of 27 sampled residents (Resident #46, #58, #68, #91, #109, #115, #137, #138, #148, #154, #307, and #312) reviewed with O2 therapy. The findings include: Review of the facility's policy titled, Oxygen Administration, revised 9/2021 revealed, .The purpose of this procedure is to provide guidelines for safe oxygen administration .Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration . Review of the medical record, revealed Resident #46 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Heart Failure, Hypertension, Chronic Obstructive Pulmonary Disease, and Diabetes. Review of the Physician's Orders dated 7/29/2021, revealed, .Change oxygen tubing every week initial and date one time a day every Thu [Thursday] . Observation in the resident's room on 10/17/2021 at 4:55 PM and 10/18/2021 at 9:50 AM, revealed Resident #46's oxygen tubing was undated. Review of the medical record, revealed Resident #58 was admitted to the facility on [DATE] with diagnoses of Heart Failure, Pain, Hypertension, Emphysema, and Gastroesophageal Reflux Disease. Review of the Care Plan revised 8/23/2021, revealed, .The resident has oxygen therapy r/t [related to] Emphysema . Observation in the resident's room on 10/18/2021 at 9:51 AM, and 10/19/2021 at 11:36 AM revealed Resident #58's oxygen tubing was dated 9/30/2021. Resident #58 did not have an order for oxygen therapy until 10/19/2021. Review of the medical record, revealed Resident #68 was admitted to the facility on [DATE] with a diagnoses of Dysphagia, Hypertension, Atherosclerotic heart Disease, and Benign Prostatic Hyperplasia. Review of the Physician's Orders dated 9/1/2021, revealed .CHANGE OUT 02 TUBING DAY SHIFT every day shift every Thur .OXYGEN BNC [by nasal cannula] 1-6L [liters] TO MAINTAIN SATS [saturation] > 90%[percentage] . Review of the Care Plan dated 9/13/2021, revealed, .resident has oxygen therapy . Observation in the resident's room on 10/17/2021 at 11:23 AM and 5:17 PM, on 10/18/2021 at 9:12 AM, and 4:35 PM, revealed Resident #68's oxygen tubing was dated 9/9/2021. Review of the medical record, revealed Resident #91 was admitted to the facility on [DATE] with diagnoses of Heart Failure, Dysphagia, Diabetes, Atrial Fibrillation, Obstructive Sleep Apnea, Hypertension and Peripheral Vascular Disease. Review of the Physician's Orders dated 8/31/2021, revealed, .PROVIDE 02 @ [at] 2 L/MIN [minutes] BNC AS NEEDED TO MAINTAIN 02 SATURATION >92% . Observation in the resident's room on 10/17/2021 at 5:22 PM, 10/18/2021 at 9:52 AM, and 10/19/2021 at 11:36 AM, revealed Resident #91's oxygen tubing was dated 9/30/2021. Review of the medical record, revealed Resident #109 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Heart Failure, Hypertension, Chronic Obstructive Pulmonary Disease, Diabetes, and Dependency on Supplemental Oxygen. Review of the Physician's Orders dated 6/10/2021, revealed .Oxygen @ 1-6L .titrate to keep 02 sats = [equal] /> 92% Every shift . Review of the Care Plan revised on 6/22/2021, revealed, .The resident has oxygen therapy r/t COPD [Chronic Obstructive Pulmonary Disease] . Observation in the resident's room on 10/17/2021 at 12:03 PM and 4:50 PM, 10/18/2021 at 9:05 AM and 4:28 PM, 10/19/2021 at 11:43 AM, 10/20/2021 at 8:25 AM, and 10/21/2021 at 4:05 PM, revealed Resident #109's oxygen tubing was not dated. Review of the medical record, revealed Resident #115 was admitted to the facility on [DATE] with diagnoses of COVID-19, Acute Respiratory Failure, Hypertension, Diabetes, and Anxiety Disorder. Review of the Care Plan dated 9/16/2021, revealed, .the resident has oxygen therapy r/t hypoxia . Observation in the resident's room on 10/19/2021 at 11:36 AM, revealed Resident #115's oxygen tubing was dated 9/30/2021. Resident #115 did not have an order for oxygen therapy. Review of the medical record, revealed Resident #137 was admitted to the facility on [DATE] with diagnoses of Pneumonia, COVID-19, Diabetes, and Hypokalemia. Review of the Physician's Orders dated 9/23/2021, revealed .02 PRN [as needed] for SOB [shortness of breath], May titrate to keep 02 sats > 92% . Review of the Care Plan dated on 10/14/2021, revealed .The resident has altered respiratory pneumonia d/t [due to] coronavirus . Observation in the resident's room on 10/17/2021 at 5:25 PM, 10/18/2021 at 9:54 AM, and 10/19/2021 at 11:41 AM, revealed Resident #137's oxygen tubing was undated. Review of the medical record, revealed Resident #138 was admitted to the facility on [DATE] with diagnoses of Acute and Chronic Respiratory Failure, Bronchitis, Pneumonia, Diabetes, Hypertension, and Chronic Obstructive Pulmonary Disease. Review of the Physician Orders dated 9/22/2021, revealed .CONTINUOUS 02 @ 5 L/MIN BNC [by nasal cannula] every shift for COPD .Oxygen tubing to be changed every night shift every Sun [Sunday] . Review of the Care Plan dated 9/23/2021, revealed, .The resident has oxygen therapy r/t COPD . Observation in the resident's room on 10/17/2021 at 5:25 PM, 10/18/2021 at 9:55 AM, and 10/19/2021 at 11:41 AM, revealed Resident #138's oxygen tubing was dated 9/30/2021. Review of the medical record revealed Resident #148 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Pneumonia, Dementia, Hypertension, Acute Kidney Failure, and Covid-19. Review of the Care Plan revised on 4/6/2021, revealed .has oxygen therapy r/t COPD . Observation in the resident's room on 10/17/2021 at 10:25 AM and 12:47 PM, and on 10/18/2021 at 8:54 AM, revealed Resident #48's oxygen tubing was not dated. Resident #148 did not have an order for oxygen therapy until 10/19/2021. Review of the medical record, revealed Resident #154 was admitted to the facility on [DATE] with diagnoses of Diabetes, Atrial Fibrillation, Heart Failure, Hypertension, and Chronic Kidney Disease. Review of the Care Plan revised on 5/26/2021, revealed .has oxygen therapy r/t ineffective gas (SOB)exchange . Review of the Physicians Orders dated 8/8/2021, revealed .CHANGE OUT Oxygen TUBING EVERY THURSDAY DAY SHIFT . Observation in resident's room on 10/17/2021 at 5:23 PM and 10/18/2021 at 9:51 AM, revealed Resident #154's oxygen tubing was dated 9/30/2021. Review of the medical record, revealed Resident #307 was admitted to the facility on [DATE] with diagnoses of Dysphagia, Chronic Obstructive Pulmonary Disease, Colostomy, and COVID-19. Review of the Physician's Orders dated 10/8/2021, revealed, .Ipratropium-Albuterol Solution 1.5-2.5 (3) MG [milligrams]/3 milliliter inhaler orally . Observation in the resident's room on 10/17/2021 at 10:35 AM, at 12:35 PM, and at 5:04 PM, revealed Resident #307's nebulizer tubing was undated. Review of the medical record, revealed Resident #312 was admitted to the facility on [DATE] with diagnoses of Acute Respiratory Failure, Heart Failure, Acute Kidney Failure, Atrial Fibrillation, and Hypertension. Review of the Physician's Orders dated 10/14/2021, revealed .02 at 2 L via nasal cannula every day and evening shift . Observation in the resident's room on 10/17/2021 at 9:59 AM and 10/18/2021 at 2:24 PM, revealed Resident #312's oxygen tubing was not dated. During an interview on 10/19/2021 at 11:31 AM, Unit Manager #1 confirmed the oxygen tubing should be changed weekly by Respiratory Therapy. Observation and interview in the 200 Hall on 10/19/2021 at 11:36 AM, revealed the surveyor accompanied Unit Manager #1 on rounds in each resident's room that was receiving oxygen and Unit Manager #1 confirmed oxygen tubing should be dated and changed weekly. During an interview on 10/20/2021 at 6:24 PM, the Registered Respiratory Therapist (RRT) confirmed the oxygen tubing should be changed weekly.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the State of Tennessee (TN) guideline, the Centers for Disease Control and Prevention (CDC) guideline, policy...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the State of Tennessee (TN) guideline, the Centers for Disease Control and Prevention (CDC) guideline, policy review, medical record review, observation, and interview, the facility failed to post appropriate signage for 13 of 15 sampled resident rooms (Resident #107, #148, #306, #307, #308, #309, #311, #312, #314, #315, #406, #407, and #408) reviewed in isolation, failed to post signage on 1 of 3 entrances to the COVID-19 Unit, failed to follow appropriate infection control practices related to oxygen tubing for 7 of 27 (Resident #46, #68, #109, #137, #138, #154, #307) residents receiving respiratory treatments, 1 of 13 nurses (Licensed Practical Nurse (LPN) #3) nurses failed to perform proper hand hygiene during medication administration and tracheostomy care for 1 of 13 sampled residents (Resident #77) observed during medication administration, and 1 of 2 Respiratory Therapists (RT #1) failed to perform proper hand hygiene for 1 of 2 sampled residents (Resident #39) observed during tracheostomy care. The findings include: Review of the State of TN guideline, Designation of Skilled Nursing Facilities or Units to Serve COVID-19 Positive Residents, dated 7/20/2020, revealed .To be contracted .and eligible for the enhanced COVID payment .SNFs [Skilled Nursing Facilities] must meet certain standards of care .Physical Requirement .If non-COVID patients will also be residents of the facility .There are designated halls, wings, and/or floors for treatment of COVID-19 residents .There are designated zones to minimize exposure for different risk groups, as follows .Green zone - symptom free, no exposure .Yellow zone .full PPE [Personal Protective Equipment] required - new admissions or hospital readmissions, regular dialysis recipients .confirmed exposure to COVID-19 (but have not tested positive for COVID-19) .Red zone--COVID-19 positive .Policy Requirements .Facilities should assign at least one individual with training in IPC [Infection Prevention and Control] to provide on-site management of their COVID-19 prevention and response activities . Review of the CDC's COVID-19 Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 [Severe Acute Respiratory Syndrome Coronavirus 2] Spread in Nursing Homes, dated 9/10/2021, revealed .These recommendations supplement CDC's Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic and are specific for nursing homes .Assign one or more Individuals with Training in Infection Control to Provide On-Site Management of the IPC Program .This should be a full-time role for at least one person in facilities that have more than 100 residents .Educate and train HCP [Health Care Personnel] about recommended practices to prevent spread of SARS-CoV-2 .Identify Space in the Facility that Could be Dedicated to Monitor and Care for Residents with Confirmed SARS-CoV-2 .Manage Residents who had Close Contact with Someone with SARS-CoV-2 Infection .Unvaccinated resident who have had close contact with someone with SARS-CoV-2 should be placed in quarantine for 14 days after their exposure, even if viral testing is negative .New Admissions .In general, all unvaccinated residents who are new admission and readmission should be placed in a 14-day quarantine, even if they have a negative test upon admission . Review of the facility's policy titled, Infection Prevention and Control Program, dated 9/3/2021, revealed .This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections .The designated Infection Preventionist is responsible for oversight of the program and serves as a consultant to our staff on infectious diseases .implementing isolation precautions .All staff are responsible for following all policies and procedures related to the program .Resident/Family/Visitor Education .Isolation signs are used to alert staff, family members, and visitors of transmission-based precautions . Review of the undated facility's policy titled, COVID-19 - Standard of practice (SOP), revealed .Facility staff should regularly monitor the .CDC .website for updated information .Follow current CDC, CMS [Centers for Medicare and Medicaid Services] and/or state .recommendations . Observation beginning 10/17/2021 and continuing through 10/22/2021, the last day of the annual survey, revealed no isolation signage was posted on the double doors to the yellow zone/quarantine unit to designate Rooms 317-331 as the isolation unit. Observation beginning 10/17/2021 and continuing through 10/22/2021, the last day of the annual survey, revealed no isolation signage posted on the doors of Resident #107, #148, #306, #307, #308, #309, #311, #312, #314, #315, #406, #407, and #408 rooms to designate the residents were in isolation. Observation in the stairwell outside of the 200 Hall COVID-19 Unit on 10/17/2021 at 10:19 AM, revealed there was not a sign identifying that was the COVID-19 Unit and the surveyor entered the unit wearing only a surgical mask due to signage not posted on the door. Observation in the resident's room on 10/17/2021 at 10:25 AM, revealed there was a 3-drawer isolation cart inside the door of Resident #306's room. During an interview on 10/17/2021 at 10:26 AM, Certified Nursing Assistant (CNA) #9 was asked if Resident #306 was in isolation. CNA #9 stated, I honestly don't know, it [isolation cart] was sitting outside the door I don't know who put it there [inside the resident's room]. Observation and interview on the 300 Hall on 10/17/2021 at 11:40 AM, revealed CNA #12 wore a fabric mask while working on the 300 Hall. CNA #12 was asked what type of mask the facility required staff to wear. CNA #12 stated, Medical .I used to have my N-95 [mask] .I was running late [today] so I just got my mask [fabric] out of my car . Observation on the 300 Hall on 10/17/2021 at 12:49 PM and 5:09 PM, revealed the observation cart that had been in Resident #306's room was in the hallway between room [ROOM NUMBER] and #326. During Entrance Conference on 10/17/2021 at 12:58 PM, the Administrator confirmed that the person responsible for infection control was Registered Nurse (RN) #1. During an interview on 10/17/2021 at 1:40 PM, the Director of Nursing (DON) confirmed the new admissions and readmissions were placed on the 300 Hall in rooms 317-331. The DON was asked what kind of precautions the residents were in. The DON stated, Treat them like they are on quarantine .the mask, the gown, and the gloves . The DON confirmed the stairwell door to the 2nd floor COVID-19 unit should have signage indicating that is the COVID-19 unit. During an interview on 10/17/2021 at 1:57 PM, the DON was asked what identified that the residents on the Yellow Zone were in isolation. The DON stated, It's the Yellow Zone .we just in-service staff on it. The DON confirmed there should be signage on the doors to identify the Yellow Zone as an isolation unit. The DON confirmed cloth masks were not acceptable to wear on the Yellow Zone, but that staff should wear a surgical mask. During an interview on 10/17/2021 at 4:39 PM, the Wound Care Nurse was asked if the residents in Rooms 317-331 required any special precautions. The Wound Care Nurse stated, No. The Wound Care Nurse was asked if the residents were in quarantine for 14 days. The Wound Care Nurse stated, To be honest I can't even say .I heard this was supposed to be the Yellow Zone. The Wound Care Nurse confirmed she provided treatments to the residents with wounds in Rooms 317-331. During an interview on 10/17/2021 at 4:49 PM, CNA #10 and #11 were asked if the residents in Rooms 317-331 were in isolation or required any special precautions. CNA #11 stated, We are through agency [a staffing agency] .just come in and work .if it was [isolation] they better have some signs . CNA #10 stated, I feel like they would tell us [if the residents were in isolation] .would have signs on the door . During an interview on 10/17/2021 at 5:21 PM, Licensed Practical Nurse (LPN) #3 stated, This is the Yellow Zone [indicated Rooms 317-331]. LPN #3 was asked was there any way to identify it as the Yellow Zone. LPN #3 stated, No .other places have a little sign that will say Yellow Zone or Stop but they don't here . During an interview on 10/17/2021 at 5:44 PM, RN #1 was asked if she was responsible for infection control. RN #1 stated, No, not yet. RN #1 was asked if the facility currently had an Infection Preventionist. RN #1 stated, It was [named Former Employee #1] .around the first of September when she was last here . RN #1 stated, I have been working strictly on orientation, trying to get us regular staff in here so agency staff can exit the building. RN #1 confirmed that the facility did not currently have an Infection Preventionist. During an interview on 10/17/2021 at 6:01 PM, the DON stated, I'm going to have to take responsibility for it [Infection Control]. The DON confirmed she had been in the DON position since 6/21/2021. Observation and interview on 10/19/2021 at 8:09 AM, CNA #5 was asked were any special precautions required for the residents in Rooms 317-331. CNA #5 stated, I couldn't tell you that, this is the first time with these residents .haven't worked this hall in 3 weeks. CNA #5 was asked what PPE was required when providing care for the residents on this hall. CNA #5 stated, Mask [surgical] and gloves. CNA #5 confirmed the residents in rooms 317-331 were new admissions or readmissions from the hospital. CNA #5 was asked was this unit considered the Yellow Zone. CNA #5 stated, Yes, I think so. CNA #5 was asked how she knew this was the Yellow Zone. CNA #5 stated, This is the new admission hall .always come into the Yellow Zone. CNA #5 was asked what identified this area as the Yellow Zone. CNA #5 stated, They will let you know they're a new admission and need to be quarantined .14 days. Random observation in the Chapel on 10/18/2021 at 3:05 PM, and on 10/19/2021 at 7:40 AM and 5:08 PM, revealed a rolling cart with COVID-19 testing supplies in a box. There was a COVID-19 test with a used swab sticking out of the bottom of the test labeled with Unit Manager #2's name and dated 10/18/2021, on the right lower corner of the top shelf. Random Observation in the Chapel on 10/19/2021 at 11:30 AM, revealed Resident #93 self-propelled into the Chapel in her wheelchair. Resident #93 observed the survey team working in the Chapel and stated, Oh, I guess I shouldn't be in here now . Resident #93 self-propelled out of the Chapel. No facility staff were present. During an interview on 10/19/2021 at 5:20 PM, the DON was shown the rolling cart in the Chapel. The DON confirmed the COVID test should have been discarded after results observed. The DON stated, This is the COVID testing mobile, it really shouldn't be in here anymore. Review of the medical record, revealed Resident #46 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Heart Failure, Hypertension, Chronic Obstructive Pulmonary Disease, and Diabetes. Observation in the resident's room on 10/17/2021 at 4:55 PM, 10/18/2021 at 9:50 AM, and 10/19/2021 at 11:36 AM, revealed that Resident #46's tubing was coiled up on the floor. Review of the medical record, revealed Resident #68 was admitted to the facility on [DATE] with diagnoses of Dysphagia, Hypertension, Atherosclerotic heart Disease, and Benign Prostatic Hyperplasia. Observation in the resident's room on 10/17/2021 at 11:23 AM and 5:17 PM, and on 10/18/2021 at 9:12 AM and 4:35 PM, revealed that Resident #68's oxygen tubing was lying on the floor. Review of the medical record, revealed Resident #109 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Heart Failure, Hypertension, Chronic Obstructive Pulmonary Disease, Diabetes, and Dependency on Supplemental Oxygen. Observation in the resident's room on 10/17/2021 at 4:50 PM, 10/18/2021 at 9:05 AM and 4:28 PM, and on 10/19/2021 at 11:43 AM, revealed that Resident #109's oxygen tubing was curled up under the resident bed on the floor. Review of the medical record, revealed Resident #137 was admitted to the facility on [DATE] with diagnoses of Pneumonia, Covid-19, Diabetes and Hypokalemia. Observation in the resident's room on 10/17/2021 at 5:25 PM, 10/18/2021 at 9:54 AM, and 10/19/2021 at 11:41 AM, revealed that Resident #137's oxygen tubing was on floor. Review of the medical record, revealed Resident #138 was admitted to the facility on [DATE] with diagnoses of Acute and Chronic Respiratory Failure, Bronchitis, Pneumonia, Diabetes, Hypertension, and Chronic Obstructive Pulmonary Disease. Observation in the resident's room on 10/17/2021 at 5:25 PM, 10/18/2021 at 9:55 AM, and 10/19/2021 at 11:41 AM, revealed that Resident #138's oxygen tubing was coiled up and lying on floor. Review of the medical record, revealed Resident #154 was admitted to the facility on [DATE] with diagnoses of Diabetes, Atrial Fibrillation, Heart Failure, Hypertension, and Chronic Kidney Disease. Observation in the resident's room on 10/17/2021 at 5:23 PM and 10/18/2021 at 9:51 AM, revealed that Resident #154's oxygen tubing was lying on the floor. Review of the medical record, revealed Resident #307 was admitted to the facility on [DATE] with a diagnoses of Dysphagia, chronic Obstructive Pulmonary Disease, Colostomy, and Covid-19. Observation in the resident's room on 10/20/2021 at 6:28 PM, revealed that Resident #307's nebulizer tubing was on the night stand with the nebulizer tubing touching the open lid of the resident urinal. During an interview on 10/20/2021 at 6:24 PM, the Registered Respiratory Therapist (RRT)confirmed that the oxygen tubing should not be lying on the floor. During an interview on 10/19/2021 at 11:31 AM, Unit Manager #1 confirmed that the oxygen tubing should not be lying on the floor. Observation in the resident's room on 10/20/2021 at 10:49 AM, LPN#3 was waiting at bedside for the RN [Registered Nurse] to flush the IV [intravenous-within a vein] line for Resident #77 and change PRN [as needed] adapter. LPN #3 removed the gloves, and applied another pair, without performing hand hygiene. LPN #3 connected the IV tubing to residents PRN adapter. During an interview on 10/22/2021 at 9:09 AM, DON confirmed hand hygiene should be performed between glove changes. Observation in the resident's room during Tracheostomy care on 9/21/2021 at 3:51 PM, revealed Respiratory Therapist (RT) #1 applied regular gloves, performed suctioning, and removed gloves without performing hand hygiene. RT #1 applied new gloves, sterile gloves were applied over the regular gloves, RT #1 removed the old inner cannula from Resident #39's tracheostomy, placed a new inner cannula inside the tracheostomy, removed the gloves, and applied regular gloves without performing hand hygiene. RT #1 removed the dirty gauze dressing, removed the gloves, and applied regular gloves without performing hand hygiene. RT #1 replaced clean gauze to the tracheostomy and did not perform hand hygiene between glove changes. During an interview on 10/22/2021 at 8:56 AM, the DON confirmed when doing resident care, staff should perform hand hygiene before and between glove changes.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

Based on review of the Facility Assessment Tool, the Centers for Medicare and Medicaid (CMS) Daily Staffing Record, and interview, the facility failed to ensure adequate certified staff to provide car...

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Based on review of the Facility Assessment Tool, the Centers for Medicare and Medicaid (CMS) Daily Staffing Record, and interview, the facility failed to ensure adequate certified staff to provide care for 2 of 14 days (10/2/2021 and 10/10/2021) reviewed, which could have affected all the residents residing in the facility. The findings include: Review of the Facility Assessment Tool, dated 8/20/2019 and last reviewed on 10/5/2021, revealed, .Indicate your average daily census .147 .Facility Resources Needed to Provide Competent Support and Care for our Resident Population Every Day .Identify the total number of staff members .that are needed to provide support and care for residents .Describe your general staffing plan to ensure that you have sufficient staff to meet the needs of the residents at any given time . Review of the CMS Daily Staffing Record, dated 10/2/2021 through 10/15/2021, revealed: a. On 10/2/2021, for a census of 155 residents there were 9 CNAs, each providing care for 17 residents from 3:00 PM-11:00 PM. b. On 10/2/2021, for a census of 155 residents there were 7 CNAs, each providing care to 22 residents from 11:00 PM-7:00 AM. c. On 10/10/2021, for a census of 158 residents there were 5 CNAs, each providing care to 31 residents from 7:00 AM-3:00 PM. d. On 10/10/2021, for a census of 158 residents there were 8 CNAs, each providing care to 19 residents from 3:00 PM-11:00 PM. During an interview on 10/20/2021 at 3:51 PM, the Administrator was asked if the Facility Assessment included a determination of the level and competency of staff needed to meet each resident's needs. The Administrator stated, .Not really sure .was done prior to me starting this job .it should . The Administrator confirmed the facility should be following state and federal guidelines for staff sufficiency. The Administrator was asked was she aware the facility was below state and federal minimum requirements for staffing. The Administrator stated, Yes.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions as evidenced by carbon build-up on the pots and pans, improper use of the 3 compartment sink, carbon build-up the flat grill, carbon build-up in the deep fryer with dark black grease, carbon build-up on the vent hoods, dietary staff members observed in the dish room going from dirty to clean areas, dirty dining carts and pink and black substance build-up on the water curtain of the ice machines and 4 of 34 staff members (Certified Nursing Assistant (CNA) #20, #21, #28, and #30) did not perform hand hygiene during dining observations for 3 of 153 sampled residents (Resident #69, #80, and #81). The facility had a census of 156 with 153 of those residents receiving a tray from the kitchen The finding include: Review of the facility's undated Named Company Hospitality Services Manual, revealed .Sanitation and Safety .Cleaning Schedule .The staff shall maintain the sanitation of the Culinary Services Department through compliance with a written comprehensive cleaning schedule .Glove Use .after handling soiled trays or dishes .After handling anything solid .Wash hands after removing the gloves .Ice Machines and Ice Storage Chest .Ice machines and ice storage/distribution containers will be used and maintained to assure a safe and sanitary supply of ice .Ice-making machines, ice storage chest/containers, and ice can all become contaminated by .Waterborne microorganisms naturally occurring in the water source .Cleaning Schedule .All equipment, food contact surfaces .shall be washed to remove or completely loosen soils .Dishwashing machines must be operated using the following specifications .manual washing and sanitizing will employ a three-step process for washing, rinsing and sanitizing .wash using hot water and detergent .Rinse with hot water to remove soap residue .Sanitize with hot water or chemical sanitizing solution .Cleaning Guidelines .Food Carts .Each day, the inside and outside of all food carts will be cleaned and sanitized .Fryers .Scrub down the sides and bottom of the deep fryer .Hood and Filters .Clean the interior and exterior of the hood, use a clean cloth soaked in soapy detergent water. Rinse thoroughly and air dry . Review of the MONTHLY SANITIZATION AUDIT, revealed .Same employee cannot handle clean and dirty dishes . Review of the [Named] Department of Health and Human Services/Food Inspection and Safety, dated 2005, revealed .What exactly is slime .It is a type of mold or fungus that accumulates from bacterial growth on surfaces that are constantly exposed to clinging water droplets and warm temperatures. Water residuals may be present on these surfaces due to machine construction or the presence of scouring utensils such as steel wool or scouring pads. If the residuals are left exposed and not wiped clean or the machine is not sanitized regularly, you will then see bacteria and mold growths in the moist, cool environment of your ice machine. Most times, slime will take on a pinkish tone; if left untreated, the pink will turn to red, green, brown and even black ropes of slime hanging from the freezer panels inside the machine after a while . Observation in the Kitchen on 10/17/2021 at 9:57 AM, revealed 9 sheet pans with a large amount of carbon build up on the outside of the pans and on the clean drying rack. Observation in the Kitchen on 10/17/2021 at 9:59 AM, revealed the 3-compartment sink with the wash sink and the sanitizer sink in use and rinse sink not in use. Observation in the Kitchen on 10/17/2021 at 10:03 AM, revealed the flat grill with a large amount of carbon buildup on the front side of the flat grill, the deep fryer with a large amount of carbon build-up covering the entire back splash, carbon build-up on the insides ledge of the fryer, and the deep fryer filled with dark black grease with a large amount of food particles floating in the grease. Observation in the Kitchen on 10/17/2021 at 10:05 AM, revealed the 2 vent hoods above the deep fryer with a large amount of carbon build-up and a greasy substance running through the length of the grease trough. Observation in the Kitchen dish area on 10/17/2021 at 10:06 AM, revealed Dietary Staff Member #2 with his gloved hands, going from the dirty side to rinse and load the dishes then to the clean side, to unload the dish machine. Dietary Staff Member #2 failed to remove his gloves and perform hand hygiene. Observation in the Kitchen dish area on 10/17/2021 at 10:15 AM, Dietary Staff Member #3 changed positions with Dietary Staff Member #2, removed his gloves, Dietary Staff member #3 donned new gloves and went to load the dish machine. Dietary Staff Member #3 grabbed a dirty rack from shelf, went to the dirty side of the dish machine and loaded racks, did not remove his gloves and wash his hands, and went to unload the dishes from the clean side of the dish machine. Observation in the Kitchen on 10/19/2021 at 9:43 AM, revealed Dietary Staff Member #1 was washing the dishes in the 3-compartment sink with no rinse sink in use and went from the wash sink to the sanitizer sink. During an interview on 10/19/2021 at 9:50 AM, Dietary Staff Member #1 confirmed that she should have a rinse sink in the 3-compartment sink. Dietary Staff Member #1 confirmed that the middle sink had not been working and would not hold the water. Observation in the Kitchen on 10/19/2021 at 9:50 AM, revealed the 2 vent hoods over the fryer with a large amount of carbon build-up and a greasy substance running through the length of the grease trough. The deep fryer had a large amount of carbon build-up on the back splash, dark black grease with a large amount of food particles floating in the fryer, there was a large amount of carbon build-up on the inside ledge of the deep fryer, and carbon build-up on the front side of the flat grill. During an interview on 10/19/2021 at 9:50 AM, the Dietary Manager (DM) confirmed that she could not get any oil for the deep fryer. The DM confirmed that the vent and hood should be cleaned weekly. The DM confirmed that the 3-compartment sink should have a wash, rinse, and sanitizer compartment. Observation in the Kitchen on 10/19/2021 at 9:54 AM, revealed the following on the clean rack: a. 2 sheet pans with potatoes stuck to the inside of the pans. b. 5 sheet pans with carbon build-up. c. 1 stew pot with a large amount of carbon build-up. d. 1 half sheet pan with a large amount of carbon covering the entire pan. e. 2 full pans with food particles inside the pans. f. 1 half steam table pan with a large amount of carbon build-up on the outer rim of the pan. g. 2 sheet pans with a full sheet of parchment paper stuck to the inside of the sheet pans. h. 1 kitchen cart with a large amount of dried substance on the top and bottom of the cart. During an interview on 10/19/2021 at 10:19 AM, the Dietary Manager confirmed that there should be 3 staff members in the dish area, one to break the dishes down, one to wash, and one to pull the clean dishes. The Dietary Manager confirmed that the clean rack should not contain dishes with carbon buildup, food, and food particles. The Dietary Manager confirmed that the fryer should be cleaned every Thursday, and the vent hoods were cleaned twice a week. Observation and interview on 10/20/2021 at 4:55 PM, on the serving line in the Kitchen, revealed 3 dining carts with a large amount of dried food and a dried brown substance running down the inside of the doors and red stains running down the outside of the dining cart. The Dietary Manager confirmed that the dining carts should not be dirty and should be cleaned after each meal. Observation and interview in the Hallway outside of the Kitchen area on 10/20/2021 at 5:39 PM, revealed 6 additional dining carts with large amounts of food stains on the inside doors of the cart. The Certified Dietary Manager (CDM) confirmed that all 6 of the remaining dining carts were used during dining. The CDM confirmed that the dining cart should be cleaned each day after each meal. Observation in the second floor Nourishment Room on 10/21/2021 at 4:22 PM, revealed the water curtain on the inside of the ice machine had a large amount of pink substance and black furry stains along the length of the water curtain. During an interview on 10/21/2021 at 4:22 PM, Licensed Practical Nurse (LPN) #1 confirmed that the ice machine should not have pink and black stains inside the ice machine. Observation in the third floor Nourishment Room on 10/21/2021 at 4:34 PM, revealed the water curtain on the inside of the ice machine had a large amount of pink substance along the bottom of the water curtain and black and black furry spots along the curtain. During an interview on 10/21/2021 at 4:34 PM, LPN #2 confirmed that the pink and black substance should not be in the ice machine and that the ice machine needs to be cleaned. Observation in the fourth floor Nourishment Room on 10/21/2021 at 4:42 PM, revealed the water curtain in the ice machine with a large amount of pink substance along the bottom of the water curtain and black furry spots along the water curtain. The water curtain was dripping into the ice. During an interview on 10/21/2021 at 4:42 PM, Certified Nursing Assistant (CNA) #1 confirmed that the ice machine should not have the pink and black substance inside the ice machine. During an interview on 10/21/2021 at 5:17 PM, the CDM confirmed that the ice machine water curtain contained pink slime and mold. The CDM confirmed that the water curtain should not have the pink slime or mold on it. The CDM confirmed that the ice machine should be cleaned every 6 months. Dining observation in the resident's room [ROOM NUMBER]/17/2021 at 11:44 AM, CNA #21 entered Resident 81's room, placed the meal tray on the bedside table, picked up the remote control with her bare hands, and adjusted the head of the bed. CNA #20 assisted CNA #21 in pulling Resident #81 up in the bed with the draw sheet, did not don her gloves, and CNA #21 continued with the tray setup and did not to wash her hands. Dining observation in the resident's room on 10/20/2021 at 5:48 PM, revealed CNA #30 donned her gloves, straightened Resident #80's bed linens, raised the head of the his bed, removed her gloves and did not to perform hand hygiene, donned a new pair of gloves. Dining observation in the resident's room on 10/21/2021 at 6:12 PM, revealed CNA #28 prepared Resident #69's meal tray, removed the roll from the paper sandwich bag with her bare hand, and placed the roll on Resident #69's plate. During an interview on 10/22/2021 at 9:25 AM, the Director of Nursing (DON) confirmed that staff should not touch the resident's food with their bare hand. During an interview conducted on 10/22/2021 at 6:18 PM, the DON confirmed that the staff should perform hand hygiene when they remove their gloves, after assisting the resident up in the bed, after touching any equipment in the residents' rooms, and after each tray setup.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected most or all residents

Based on review of the State of Tennessee (TN) guideline, the Centers for Disease Control and Prevention (CDC) guideline, the facility's Census and Condition (Centers of Medicare Medicaid Services (CM...

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Based on review of the State of Tennessee (TN) guideline, the Centers for Disease Control and Prevention (CDC) guideline, the facility's Census and Condition (Centers of Medicare Medicaid Services (CMS) 672), policy review, and interview, the facility failed to designate at least 1 qualified Infection Preventionist, who was responsible for the facility's Infection Prevention and Control Program. This could have affected the 156 residents residing in the facility. The findings include: Review of the State of TN, Designation of Skilled Nursing Facilities or Units to Serve COVID-19 Positive Residents guideline, dated 7/20/2020, revealed .To be contracted .and eligible for the enhanced COVID payment .SNFs [Skilled Nursing Facilities] must meet certain standards of care .Policy Requirements .Facilities should assign at least one individual with training in IPC [Infection Prevention and Control] to provide on-site management of their COVID-19 prevention and response activities . Review of the CDC's COVID-19 Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 [Severe Acute Respiratory Syndrome Coronavirus 2] Spread in Nursing Homes, dated 9/10/2021, revealed .These recommendations supplement CDC's Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic and are specific for nursing homes .Assign one or more Individuals with Training in Infection Control to Provide On-Site Management of the IPC Program .This should be a full-time role for at least one person in facilities that have more than 100 residents . Review of the CMS 672 form dated 10/17/2021, revealed the facility had a census of 156 residents. Review of the facility policy's titled, Infection Prevention and Control Program, dated 9/3/2021, revealed .This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections .The designated Infection Preventionist is responsible for oversight of the program and serves as a consultant to our staff on infectious diseases .implementing isolation precautions . During Entrance Conference on 10/17/2021 at 12:58 PM, the Administrator confirmed that the person responsible for infection control was Registered Nurse (RN) #1. During an interview on 10/17/2021 at 5:44 PM, RN #1 was asked if she was responsible for infection control. RN #1 stated, No, not yet. RN #1 was asked who was responsible for infection control. RN #1 stated, I don't know .I can find out. RN #1 was asked did the facility currently have an Infection Preventionist. RN #1 stated, It was [named Former Employee #1] .around the first of September when she was last here . RN #1 stated, I have been working strictly on orientation, trying to get us regular staff in here so agency staff can exit the building. RN #1 confirmed that the facility did not currently have an Infection Preventionist. During an interview on 10/17/2021 at 6:01 PM, the Director of Nursing (DON) was asked who was responsible for infection control. The DON stated, I'm going to have to take responsibility for it. The DON confirmed she had been in the DON position since 6/21/2021. During an interview on 10/20/2021 at 10:00 AM, the Director of Clinical Services was asked did the facility have a certified Infection Preventionist. The Director of Clinical Services stated, No, we don't have anyone of record .
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 8 life-threatening violation(s), Special Focus Facility, 1 harm violation(s), $499,850 in fines, Payment denial on record. Review inspection reports carefully.
  • • 43 deficiencies on record, including 8 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $499,850 in fines. Extremely high, among the most fined facilities in Tennessee. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility is on CMS's Special Focus list for poor performance. Consider alternatives strongly.

About This Facility

What is Midtown Center For's CMS Rating?

MIDTOWN CENTER FOR HEALTH AND REHABILITATION does not currently have a CMS star rating on record.

How is Midtown Center For Staffed?

Staff turnover is 66%, which is 20 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 79%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Midtown Center For?

State health inspectors documented 43 deficiencies at MIDTOWN CENTER FOR HEALTH AND REHABILITATION during 2021 to 2025. These included: 8 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 34 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Midtown Center For?

MIDTOWN CENTER FOR HEALTH AND REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIMCHA HYMAN & NAFTALI ZANZIPER, a chain that manages multiple nursing homes. With 180 certified beds and approximately 154 residents (about 86% occupancy), it is a mid-sized facility located in MEMPHIS, Tennessee.

How Does Midtown Center For Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, MIDTOWN CENTER FOR HEALTH AND REHABILITATION's staff turnover (66%) is significantly higher than the state average of 46%.

What Should Families Ask When Visiting Midtown Center For?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the facility's high staff turnover rate.

Is Midtown Center For Safe?

Based on CMS inspection data, MIDTOWN CENTER FOR HEALTH AND REHABILITATION has documented safety concerns. Inspectors have issued 8 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 0-star overall rating and ranks #100 of 100 nursing homes in Tennessee. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Midtown Center For Stick Around?

Staff turnover at MIDTOWN CENTER FOR HEALTH AND REHABILITATION is high. At 66%, the facility is 20 percentage points above the Tennessee average of 46%. Registered Nurse turnover is particularly concerning at 79%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Midtown Center For Ever Fined?

MIDTOWN CENTER FOR HEALTH AND REHABILITATION has been fined $499,850 across 2 penalty actions. This is 13.1x the Tennessee average of $38,077. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Midtown Center For on Any Federal Watch List?

MIDTOWN CENTER FOR HEALTH AND REHABILITATION is currently on the Special Focus Facility (SFF) watch list. This federal program identifies the roughly 1% of nursing homes nationally with the most serious and persistent quality problems. SFF facilities receive inspections roughly twice as often as typical nursing homes. Factors in this facility's record include 8 Immediate Jeopardy findings and $499,850 in federal fines. Facilities that fail to improve face escalating consequences, potentially including termination from Medicare and Medicaid. Families considering this facility should ask for documentation of recent improvements and what specific changes have been made since the designation.