SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR

117 N MAIN STREET, RIDGELY, TN 38080 (731) 264-5555
For profit - Limited Liability company 100 Beds SIGNATURE HEALTHCARE Data: November 2025
Trust Grade
50/100
#210 of 298 in TN
Last Inspection: August 2023

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Signature Healthcare of Ridgely Rehab & Wellness Center has received a Trust Grade of C, indicating an average performance that places it in the middle of the pack among nursing homes. In Tennessee, it ranks #210 out of 298 facilities, putting it in the bottom half, but it is the best option in Lake County. The facility is experiencing a troubling trend, as the number of reported issues has increased from 4 in 2019 to 9 in 2023. Staffing is rated at 2 out of 5 stars, which is below average, with a turnover rate of 58%, slightly above the state average. While the facility has not incurred any fines, which is a positive sign, there are significant concerns regarding specific incidents, such as medications being left unattended at residents' bedsides, improper handling of food and dishes that could lead to contamination, and failure to maintain sanitary conditions in the kitchen. Overall, while there are some strengths, such as the absence of fines, the weaknesses in care practices and increasing issues are concerning for families considering this facility.

Trust Score
C
50/100
In Tennessee
#210/298
Bottom 30%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
4 → 9 violations
Staff Stability
⚠ Watch
58% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Tennessee facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 28 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
15 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2019: 4 issues
2023: 9 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Tennessee average (2.8)

Below average - review inspection findings carefully

Staff Turnover: 58%

12pts above Tennessee avg (46%)

Frequent staff changes - ask about care continuity

Chain: SIGNATURE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (58%)

10 points above Tennessee average of 48%

The Ugly 15 deficiencies on record

Aug 2023 9 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to accurately assess residents fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to accurately assess residents for the Brief Interview for Mental Status (BIMS) score and pressure ulcers for 3 of 18 residents (Resident #13, #28, and #41) reviewed for accuracy of assessments. The findings include: 1. Review of the facility's policy titled, Resident Assessment dated 7/31/2018, revealed .The facility must conduct initially and periodically a comprehensive, accurate, standardized reproducible assessment of each resident's functional capacity .The assessment process includes direct observation and communication with the resident, resident's family or legal guardian, as well as communication with licensed and non-licensed direct care staff members .On comprehensive assessments the Care Area Assessment and comprehensive Care plan will be completed in accordance with the RAI [Resident Assessment Instrument] manual .The Assessment Coordinator will be responsible for ensuring that all required resident assessments are completed and submitted to CMS' [Centers for Medicare and Medicaid] QIES [Internal Quality Improvement and Evaluation System] Assessment Submission and Processing (ASAP) system in accordance with current federal and state guidelines outlined in the RAI Manual . 2. Review of the medical record revealed Resident #13 was admitted to facility on 5/2/2023, with diagnoses of Diabetes, Neurogenic Bladder, Retention of Urine, Dementia, Hypertension, Congestive Heart Failure, and Chronic Kidney Disease. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #13 had a BIMS score of 3 which indicates severe cognitive impairment. Section M Skin Conditions .Unhealed Pressure Ulcers/Injuries . [was answered] Yes .Current Number of Unhealed Pressure Ulcers /Injuries at Each Stage [blank]. 3. Review of the medical record revealed Resident #28 was admitted to the facility on [DATE], with diagnoses of Dementia, Anxiety, Overactive Bladder, Peripheral Vascular Disease, and Meniere's Disease. Review of the annual MDS dated [DATE], revealed .Section C Cognitive Patterns .Should Brief Interview for Mental Status (BIMS) (C0200-C0500) be conducted . [was answered] Yes .BIMS Summary Score [blank] . During an interview on 8/25/2023 at 1:44 PM, the MDS Coordinator was asked should a comprehensive MDS have a BIMS score or the Cognitive Skills for Daily Decision Making coded and do you see one for Resident #28. The MDS Coordinator stated, No, but the top of the section is yes [C0100] then the BIMS [C0500] should be completed . 4. Review of the medical record revealed Resident #41 was admitted to the facility on [DATE], with diagnoses of Acquired Absence of Right leg Above Knee, Diabetes, Pressure Ulcer of Right Hip, Stage 2, and Cerebral Infarction. Review of the quarterly MDS dated [DATE], revealed Resident #41 had a BIMS score of 15, which indicated cognitively intact.Section M Skin Conditions .Unhealed Pressure Ulcers/Injuries . [was answered] Yes .Current Number of Unhealed Pressure Ulcers /Injuries at Each Stage [blank] . During an interview on 8/25/2023 at 2:05 PM, the MDS Coordinator was shown Section M and asked what you used to determine there was a pressure ulcer. The MDS Coordinator stated, .wound orders. The MDS Coordinator was asked if she marked yes, the resident had a pressure ulcer should she have followed up to determine if the resident truly had a wound. The MDS Coordinator stated, I did and there wasn't one on the wound report. The MDS Coordinator was asked did she follow through to see if the resident had a pressure ulcer. The MDS Coordinator stated, No I didn't go ask anybody. The MDS Coordinator was asked when there were wound orders but no assessment for a wound did that raise a red flag to her. The MDS Coordinator stated, No . The MDS Coordinator was asked if there was a problem with inconsistencies in documentation wouldn't that have prompted her to check and be sure the resident had a pressure ulcer. The MDS Coordinator stated, I didn't know I should go check her foot I've never been told that I have to go check somebody's foot. The MDS Coordinator confirmed that she did not discuss the residents' wounds with the Assistant Director of Nursing (ADON) or the Director of Nursing (DON).
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the policy review, medical record review, and interview, the facility failed to resubmit a PASRR after the resident had...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the policy review, medical record review, and interview, the facility failed to resubmit a PASRR after the resident had the addition of a new mental health diagnosis for 1 of 2 sampled residents (Resident #38) reviewed for PASRR. The findings include: Review of the facility's policy titled, Pre-admission Screening and Resident Review (PASRR), dated 8/1/2018, revealed .PASRR is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care. PASRR requires that 1) all applicants to a Medicaid-certified nursing facility be evaluated for serious mental illness (SMI) and/or intellectual disability; 2) be offered the most appropriate setting their needs (in the community, a nursing facility, or acute care settings); and 3) receive the services they need in those settings .Those individuals who test positive at Level I are then evaluated in depth, called Level II PASRR. The results of this evaluation result in determination of need, determination appropriate setting, and a set of recommendations for services to inform the individual's plan of care .An individual is considered to have a serious mental illness if the individual meets the following requirements on diagnosis level of impairment and duration of illness .A schizophrenic, mood, paranoid, panic or other severe anxiety disorder; somatoform disorder; personality disorder; other psychotic disorder; or another mental disorder that may lead to a chronic disability .If a significant change in status assessment (SCSA) occurs for an individual known or suspected to have a mental illness .a referral to the State Mental Health or Intellectual Disability/Developmental Disabilities Administration authority for a possible Level II PASRR evaluation must promptly occur as required . Review of the medical record revealed Resident #38 was admitted to the facility on [DATE] with diagnoses of Dementia, Psychosis, Hypokalemia, Anxiety, Paranoid Personality Disorder, Delusions, and Dysphagia. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #38 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated severe cognitive impairment. Medications received were Antipsychotic, Antianxiety, Antidepressant, Antibiotic, and Diuretic. Resident #38 had a PASSAR completed in 2019, on admission to the facility and had new psychological diagnoses in 2023 which included Delusions, Impulse Disorder and Dementia. Review of the quarterly MDS dated [DATE] revealed Resident #38 had a BIMS score of 2, which indicated severe cognitive impairment. Medications received were Antipsychotic, Antianxiety, and Diuretic. Review of the Care Plan dated 7/5/2023, revealed .Resident has diagnosis of unspecified psychosis and anxiety and is at risk for drug related symptoms: hypotension, gait disturbance, cognitive impairment, behavioral impairment, ADL decline, decreased appetite, abnormal involuntary movements .7/26/2023 .Resident at risk for psychosocial related stress following an elder to elder altercation .APS [Adult Protective Services], ombudsman, police notified of event .head to toe skin assessment performed after altercation .72 hour psychosocial monitoring post altercation . Review of the progress notes dated 7/27/2023 at 1:50 PM, revealed .Elder yelling up and down the hallway for family members who are not here. Yelling for help and when asked what is wrong elder states I need to get home and tell tweety my family sick. or I need to find out where my family is at. Will continue to monitor . Review of the progress notes dated 8/10/2023 at 1:19 PM, revealed .Noted to bump wheelchair into other resident's wheelchairs. She was upset and kept saying that the place is filthy. Not easily redirected . Review of the progress notes dated 8/10/2023 at 2:45 PM, revealed Elder observed this shift, speaking about being scared. Elder kept stating she didn't seem mad at us when we went to bed and i'm afraid she is going to kill the baby. Elder also was stressing about wanting this nurse to stay close to her in case something happened to her . Review of the progress notes dated 8/14/2023 at 19:07 7:07 PM, revealed Elder has no behaviors this AM, at supper elder began to ask about mama and tweedy and the babies, easily re-directed for supper. No other behaviors noted . During an interview on 8/25/2023 at 10:43 AM, the Director of Nursing (DON) was asked, does the facility identify residents with newly evident or possible serious Mental disease, Intellectual disability, or a related condition after admission to the facility? The DON stated, We have a behavioral portion at the weekly at risk meetings. If there is a new change in psychotropic meds we discuss it. The DON was asked, who is responsible for making the referral to the appropriate state-designated authority when a resident is identified as having an evident or possible Mental disease, Intellectual disability, or related condition? The DON stated, We talk about it in the meeting and if a PASRR is updated it is uploaded into the chart. Not sent to anyone. The DON was asked, if a resident is identified as having newly evident or possible Mental disease, Intellectual disability, or a related condition after admission, what is the facility's process for referring the resident to the appropriate state-designated authority? She stated, We report to doctor and the Psych NP [Nurse Practitioner] and a Social Worker from Behavioral Health that comes in once weekly. The DON was asked, with the new diagnoses of delusional disorder and impulse disorder and the Drug induced Akathisia should the PASSRR have been updated. The DON stated, Yes [named Resident #38] should have had a new PASSR updated. I just started those in June and I am working on getting them caught up on the residents and uploaded in the charts.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to conduct Care Plan meetings for 1 of 8 (Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to conduct Care Plan meetings for 1 of 8 (Resident #3) sampled residents. The findings include: 1. Review of the facility's policy titled, Comprehensive Care Plans, dated 2021, revealed .The Comprehensive Care Plan is prepared by an interdisciplinary team .care plan should .be updated .At least quarterly . 2. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE], with diagnoses of Psychosis, Anxiety Disorder, Mood Disorder, and Schizoaffective Disorder. Review of the medical record revealed the last quarterly Care Plan meeting held for Resident #3 was 3/17/2022. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #3 had a Brief Interview for Mental Status (BIMS) score of 15, which indicates she was cognitively intact. During an interview on 8/22/2023 at 9:48 AM, the Director of Social Services was asked should there have been a care plan meeting since 3/17/2022. The Director of Social Services stated, Yes, not sure why she hasn't had one. The Director of Social Services confirmed that Resident #3 had not had a care plan meeting since 3/17/2022.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical review, observation, and interview, the facility failed to ensure weekly wound assessments were ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical review, observation, and interview, the facility failed to ensure weekly wound assessments were completed for 2 of 3 (Resident #1 and #41) residents reviewed for pressure ulcers. The findings include: 1. Review of the facility's policy titled, Skin Integrity Policy, dated 7/11/2022, revealed .Recommend ongoing observation of skin integrity .The Nurse Leader/Wound Nurse shall document all pressure, stasis, surgical incision, or diabetic ulcers in the EMR (electronic medical record) on an ongoing basis or until closed or resident discharged . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Pressure Ulcer Right Buttocks, Pressure Ulcer Right Heel Unstageable, Anxiety, Pressure Ulcer Left Heel Unstageable, Diabetes, Peripheral Vascular Disease, and Polyneuropathy. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident was cognitively intact, and had 1 Stage 3 Pressure Ulcer and 2 Unstageable Pressure Ulcers. Review of the Care Plan dated 7/5/2023, revealed .Skin Integrity .have a PRESSURE INJURY to right heel .Created 7/12/2023 .Staff to monitor for s/s (signs and symptoms) of decline and notify MD (Medical Doctor) with changes .Problem Start Date .4/17/2023 .have a pressure injury to left heel .Created 7/12/2023 .Problem Start Date .5/16/2023 .have a pressure injury to right buttock .Created .7/12/2023 .Resident at risk for Pressure Injury(s) . a. Review of the facility's Wound Management Detail Report, dated 4/17/2023, revealed .Date and Time Observed 4/17/2023 .Unstageable .SDTI (suspected deep tissue injury) observed to elder's left heel . Review of the Resident Census record revealed Resident #1 went out to the hospital on 4/17/2023 and returned to the facility on 4/25/2023. Review of the facility's Wound Management Detail Report revealed Resident #1's left heel was not assessed by the wound care nurse until 5/1/2023, 6 days after Resident #1 returned from the hospital. Review of the facility's Wound Management Detail Report dated 5/1/2023, revealed no decline in the pressure injury to the left heel from the date it was identified on 4/17/2023 and the pressure injury to the left heel remained unstageable. Review of the facility's Wound Management Detail Report revealed the facility failed to assess and document the progress of the wound the week of 5/29/2023, 14 days after the assessment on 5/24/2023. Review of the facility's Wound Management Detail Report dated 6/7/2023, revealed no decline in the pressure injury to the left heel from 5/24/2023 and the left heel remained unstageable. Review of the facility's Wound Management Detail Report revealed the facility failed to assess and document the progress of Resident #1's left heel on the weekly wound assessment tool the week of 6/19/2023, 6/26/2023, 7/3/2023, and 7/21/2023. Review of the Resident Census Record revealed Resident #1 went out to the hospital on 7/12/2023 and returned to the facility on 7/20/2023. Review of the facility's Wound Management Detail Report dated 7/21/2023 revealed there was no decline in the progress of the wound from the last assessment on 7/3/2023 and the left heel wound remained unstageable. b. Review of the facility's Wound Management Detail Report, revealed, .5/1/2023 .Unstageable-Deep Tissue .DTI (deep tissue injury) R (right) heel . Review of the facility's Wound Management Detail report revealed the facility failed to assess and document the progress of Resident #1's right heel on the weekly wound assessment tool the week of 5/29/2023. Review of the Wound Management Detail report revealed Resident #1's next weekly assessment on 6/7/2023 revealed no decline in the pressure injury to Resident #1's right heel and the pressure injury to the right heel remained unstageable. Review of the Wound Management Detail report revealed the facility failed to assess and document the progress of Resident #1's right heel on the weekly wound assessment tool the week of 6/19/2023, 6/26/2023, and 7/3/2023. c. Review of the facility's Wound Management Detail Report, revealed, .Wound Type .Pressure Ulcer .Wound Location .Right Buttock .Date and Time Identified .6/12/2023 .Unstageable . Review of the Wound Management Detail Report revealed Resident #1's right buttock was not assessed on the week of 6/19/2023, 6/26/2023, and 7/3/2023. Observation in the resident's room during wound care on 8/23/2023 at 10:00 AM, revealed Resident #1 had an Unstageable Pressure Wound to her Left and Right Heel and to her Right Sacrum. During an interview 8/23/2023 at 3:55 PM, the Assistant Director of Nursing (ADON) confirmed Resident #1 had 3 pressure wounds. The ADON confirmed pressure wounds should be assessed at least every 7 days unless the physician orders for them to be assessed differently. The ADON was asked should Resident #1 have weekly assessments of the pressure wound to her buttocks and left and right heel if she was seeing a wound care specialist. The ADON confirmed that the facility should do weekly assessments of the wounds even if they are seeing wound care specialist. The ADON confirmed that no assessments should be missed unless the resident is out of the facility for a hospital stay and upon return, they should be assessed. The ADON confirmed that Resident #1 still had unstageable wounds to her bilateral heels and her right buttock. The ADON confirmed all wounds should be assessed when found, weekly, and when a resident returns from the hospital. During an interview on 8/23/2023 at 5:55 PM, the Director of Nursing (DON) confirmed that all pressure wounds should be assessed every 7 days and it should be documented on the weekly wound management assessment tool. During an interview on 8/25/2023 at 7:34 AM, the DON confirmed the Former ADON was not completing the weekly wound assessment documentation for Resident #1's pressure ulcer to her right buttocks and bilateral heels. 3. Review of the medical record revealed Resident #41 was admitted to the facility on [DATE] with diagnoses of Pressure Ulcer of Right Hip-Stage 2, Acquired Absence of Right Leg Above the Knee, Diabetes, and Cerebral Infarction. Review of the Wound Management report dated 6/7/2023, revealed .Pressure Ulcer .Left Buttock .Date/Time Identified 03/07/2023 17:36 [5:36 PM] . There was no documentation of pressure ulcer stage. a. Review of the Wound Management report dated 6/7/2023, revealed .Unspecified Ulcer .Right Buttock .Date/Time Identified 03/07/2023 17:39 [5:39 PM] . There was no documentation of ulcer type or stage. b. Review of the Wound Management report dated 6/7/2023, revealed .Wound type .Other .unspecified .Left thigh .distal gluteal fold .Date/Time Identified 05/17/2023 07:58 [7:58 AM . There was no documentation of ulcer type or stage. c. Review of the Wound Management report dated 6/7/2023, revealed .Wound type .Other .unspecified .Left thigh .Date/Time Identified 03/07/2023 17:25 [5:25 PM] . There was no documentation of ulcer type or stage. d. Review of the Wound Management report dated 6/7/2023, revealed .Unspecified Ulcer .Gluteal Fold .left gluteal fold .Date/Time Identified 03/07/2023 17:30 [5:30 PM] . There was no documentation of ulcer type or stage. e. Review of the Wound Management report dated 6/7/2023, revealed .Unspecified Ulcer .Left hip .Date/Time Identified 03/07/2023 17:32 [5:32 PM] . There was no documentation of ulcer type or stage. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #41 had a BIMS score of 15, which indicated he was cognitively intact and had 1 or more unhealed pressure ulcers. Review of the comprehensive Care Plan with a revision date of 6/28/2023, revealed .Skin Integrity .r/t [related to] STAGE II [2] pressure injuries to LEFT BUTTOCK, right buttock and left thigh . Review of the Wound Management report for June 2023 and July 2023 revealed the facility failed to assess and document the progress of Resident #41's left buttock, right buttock, left thigh-distal gluteal fold, left thigh, left gluteal fold, and left hip wound on the weekly wound assessment tool for the week of 6/12/2023, 6/19/2023, 6/26/2023, and 7/3/2023. Review of the medical record revealed treatments were performed as ordered and the wounds did not deteriorate. During an interview on 8/25/2023 at 9:54 AM, the ADON confirmed that Resident #41's weekly pressure ulcer assessments were not completed for the week of 6/12/2023, 6/19/2023, 6/26/2023, and 7/3/2023, and that the wounds had not deteriorated. The ADON was asked should the pressure ulcer assessments be completed on a weekly basis. The ADON stated, Yes. During an interview on 8/25/2023 at 11:36 AM, the Signature Care Consultant confirmed that all pressure wounds should be assessed and documented in the wound management assessment tool every 7 days even if the resident is going out to a wound specialist. During an interview on 8/25/2023 at 12:39 PM, the Family Nurse Practitioner confirmed the facility should assess and document the progression of pressure wounds weekly and document in the wound management tool as part of the resident's medical record.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure residents were free from significant medicatio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure residents were free from significant medication errors when 1 of 4 Licensed Practical Nurses (LPN) #6) failed to obtain a pulse prior to administration of a medication for high blood pressure. The findings include: Review of the facility policy titled, Medication Administration General Guidelines, dated 2007, revealed .Medications are administered in accordance with written orders of the prescriber .Obtain and record any vital signs as necessary prior to medication administration . Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses of Parkinson's Disease, Diabetes, Chronic Obstructive Pulmonary Disease, Cerebral Infarction and Presence of Cardiac Pacemaker. Review of the August 2023 Medication Administration Record (MAR) revealed, .bisoprolol fumarate tablet [is used to lower blood pressure] .10 mg [milligram] .Once a day .check heart rate before dose and hold if < [less than] 50 . Observation on 8/24/2023 at 9:32 AM, LPN #6 administered Resident #2's bisopropol 10 mg. LPN #6 failed to obtain a pulse prior to administration of the bisopropol tablet. During an interview on 9:37 AM, LPN #6 was asked why she did not obtain a pulse prior to administering the bisopropol. LPN #6 stated, I did earlier this morning but I should have taken his pulse again before I administered that .he got his vitals taken this morning .right at 7 o'clock. During an interview on 8/25/2023 at 6:18 PM, the Director of Nursing (DON) was asked when there is a physician order to check a pulse prior to medication administration when should the pulse be checked. The DON stated, Directly before administering the medication. The DON was asked would 2 hours before administration of a beta blocker medication be sufficient. The DON stated, No . I would definitely consider that a medication error and the doctor would need to be notified and we would recheck them and follow up and see how they were .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0790 (Tag F0790)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide dental services for 1 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to provide dental services for 1 of 1 (Resident #41) resident reviewed for dental services. The findings include: Review of the facility's policy titled, Dental Services, dated 6/5/2018, revealed .The facility must assist residents in obtaining routine and 24-hour emergency dental care .The facility will provide routine dental services with annual inspection of the oral cavity .The facility will assist the resident in making appointments and arranging for transportation to and from the dentist's office .Nursing Services is responsible for notifying Social Services of a resident's need for dental services . Review of the medical record revealed Resident #41 was admitted to the facility on [DATE] with diagnoses of Acquired Absence of Right Leg Above Knee, Diabetes Mellitus, and Cerebral Infarction. Review of the comprehensive Care Plan with a revision date of 6/28/2023, revealed .I have or am at risk for ORAL/DENTAL complication r/t [related to] no upper teeth and dentures unavailable . Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. Observation in the resident's room on 8/21/2023 at 2:44 PM, 8/22/2023 at 8:11 AM, 8/23/2023 at 12:00 PM, and 8/24/2023 at 8:03 AM, revealed Resident #41 had no upper teeth. During an interview on 8/21/2023 at 3:15 PM, the Director of Social Services was asked was Resident #41 on the list to see dental services. The Director of Social Services stated, I will check and see. During an interview on 8/22/2023 at 8:40 AM, the Director of Social Services was asked the status of dental services for Resident #41. The Director of Social Services stated, I'm waiting on his orders, 360 [dental services] has to have a doctor's signature. The Director of Social Services was asked were Resident #41's dental issues not addressed the prior day. The Director of Social Services stated, He never said anything about needing it. The Director of Social Services was asked how often she asked the residents about dental and vision services. The Director of Social Services stated, I ask is everything okay .do you need anything. The Director of Social Services was asked did she specifically address the residents' dental and vision needs. The Director of Social Services stated, No. The Director of Social Services was asked did she talk to Resident #41 about seeing the dentist after she was asked about his dental services the previous day. The Director of Social Services stated, No .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored and secured when 1 of 4 staff members Licensed Practical Nurse (LPN #3) left medicati...

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Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored and secured when 1 of 4 staff members Licensed Practical Nurse (LPN #3) left medications unattended at the resident's bedside and when in 3 of 5 (100 Hall Medication (Med) Cart, 200 Hall Med Cart, and 300 Hall Med Cart) medication storage areas had an expired and open and undated medications. The findings include: 1. Review of the facility's policy titled, Medication Storage, dated 1/2021, revealed .Medications and biologicals are stored properly .to maintain their integrity and to support safe effective drug administration .In order to limit access to prescription medications, only licensed nurses, pharmacy staff, and those lawfully authorized to administer medication .are allowed access to medication carts. Medication rooms, cabinets and medication supplies should remain locked when not in use or attended by persons with authorized access .Outdated, contaminated .medications .are immediately removed from stock .and reordered from the pharmacy .if a current order exists . Review of the facility's policy titled, Medication Administration, dated 1/2021, revealed .Medications are administered .in accordance with .good nursing principles and practices .Check expiration date .no expired medications will be administered to a resident .Drugs dispensed in the manufacturer's original container will be labeled with the manufacturer's expiration date .The nurse shall place a 'date opened' sticker on the medication if one is not provided .and enter the date opened .Certain products .have specified shortened end of use dating, once opened, to ensure medication purity and potency . 2. Observation and interview at the 300 Hall Med Cart on 8/22/2023 at 5:41 PM, revealed an opened, undated 10 milliliter (ml) vial of Lidocaine 1 percent (%), an opened, undated Symbicort 80/4.5 micrograms (mcg) inhaler and an opened, undated Combivent Respimat 20 mcg/100 mcg inhaler, and an exceeded for use Spiriva Respimat 2.5 mcg inhaler. LPN #1 confirmed there was no open date on the Lidocaine, Symbicort, and Combivent, and the Spiriva Respimat dated 5/28/2023 had exceeded its expiration date. LPN #1 was asked how long the Spiriva Respimat is good after opened. LPN #1 stated, 60 days 2. Observation and interview at the 100 Hall Med cart on 8/23/2023 at 9:32 AM, revealed an opened, undated bottle of Moxil Ophthalmic solution/Vigamox 0.5% [an antibiotic used to fight bacterial eye infections]. LPN #4 confirmed the eye drops were not dated when opened. 3. Observation and interview in the resident's room on 8/23/2023 beginning at 9:37 AM, revealed LPN #3 entered Resident #19's room with his medications on a tray, placed them on his over bed table in front of the resident and stated, I did not get water. LPN #3 left Resident #19's meds on his over bed table and returned to the med cart. LPN #3 mixed Resident #19's Clear lax [a laxative that provides relief from constipation] in water and returned to Resident #19's room. LPN #3 stated, Let me admit to my mistake. When I left to get the Miralax [Clearlax] I should have taken this tray [containing Resident #19's meds] with me. 4. Observation and interview at the 200 Hall Med cart on 8/23/2023 at 10:00 AM, revealed an open and undated bottle of Insulin Glargine [glucose lowering medication]. LPN #3 was asked was there an open date on the insulin. LPN #3 stated, It's not. LPN #3 confirmed the bottle of insulin should have an open date on it. 5. During an interview on 8/25/2023 beginning at 6:37 PM, the Director of Nursing (DON) was asked should medications be dated when opened. The DON stated, Yes. The DON was asked should the Spiriva with an open date of 5/28/2023 still be in the med cart. The DON stated, No. The DON confirmed nurses should not leave medications unattended and out of sight at the resident's bedside.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview, the facility failed to ensure staff changed gloves and sanitized their hands while going back and forth from dirty to clean dishes, when 2 of 3 (Die...

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Based on policy review, observation, and interview, the facility failed to ensure staff changed gloves and sanitized their hands while going back and forth from dirty to clean dishes, when 2 of 3 (Dietary Staff #1 and #2) dietary staff members were observed in the dish room going from dirty to clean areas, then back to dirty, without changing gloves or washing hands. The facility had a census of 64 and 63 residents received a tray from the kitchen. The finding include: 1. Review of the facility policy titled Warewashing dated 9/2017, revealed .Dining Services staff will be knowledgeable in the proper technique for processing dirty dishware through the dish machine, and proper handling of sanitized dishware . 2. Observation in the Kitchen dish area on 8/22/2023 at 9:17 AM, revealed Dietary Staff #1, with gloved hands started on the dirty side, rinsed, and loaded dishes into the dish machine, then unloaded the dish machine and distributed the clean dishes without changing her gloves and washing her hands. This was observed during two rounds of loading and unloading the dish machine. Dietary Staff #1 failed to remove her gloves and perform hand hygiene. 3. Observation in the Kitchen dish area on 8/23/2023 at 9:10 AM, Dietary Staff #2, with gloved hands, grabbed a rack from the dirty side of the dish machine, rinsed, then unloaded the rack into the dish machine. She went on to unload the clean dishes from the clean side of the dish machine and began placing them on racks on the clean side without removing her gloves and washing her hands During an interview on 8/23/2023 at 9:15 AM, Dietary Staff #2, was asked if she should be going back and forth between the clean dishes and dirty dishes without washing her hands. Dietary Staff #2 stated, No ma'am, but I don't know how else to do it because there is no time to stop. 4. During an interview on 8/23/2023 at 9:15 AM, the Dietary Manager confirmed that staff should not be going back and forth between the dirty dishes and clean dishes without washing their hands.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview the facility failed to ensure infection control practices to prevent the spread of infection when 4 of 4 nurses (LPN #1, LPN #3, LPN #4, and LPN #6) ...

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Based on policy review, observation, and interview the facility failed to ensure infection control practices to prevent the spread of infection when 4 of 4 nurses (LPN #1, LPN #3, LPN #4, and LPN #6) (Licensed Practical Nurses) failed to perform hand hygiene during medication administration. The findings include: 1. Review of the facility policy titled, Handwashing/Hand Hygiene, dated 3/1/2023, revealed .This facility considers hand hygiene the primary means to prevent the spread of infections .All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors .Use an alcohol-based hand rub .or .soap and water for the following situations .Before and after direct contact with residents .Before preparing or handling medications .After contact with a resident's intact skin .After contact with objects .After removing gloves .Hand hygiene is the final step after removing and disposing of personal protective equipment .The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections . 2. Observation on the 300 Hall during medication (med) administration on 8/22/2023 at 5:07 PM, revealed LPN #1 placed a Novolog insulin pen on a tissue barrier on the med cart. LPN #1 stated, I'm going to have to put a one time order in . LPN #1 entered the order on the laptop on her med cart, closed the laptop, wrote the open date and time on the insulin pen, entered Resident #27's room, donned gloves, and administered Resident #27's insulin. LPN #1 failed to perform hand hygiene prior to donning gloves and administering Resident #27's insulin injection. 3. Observation on the 100 Hall during med administration on 8/23/2023 at 9:18 AM, revealed LPN #4 retrieved a lidocaine patch from the med cart and entered Resident #28's room. LPN #4 lowered the head of Resident #28's bed, donned gloves, removed the patch from Resident #28's lower back, disposed of the patch and put gloves in the trash can, donned gloves, and placed the new lidocaine patch on Resident #28's back. LPN #4 failed to perform hand hygiene prior to donning and after doffing gloves. 4. Observation on the 200 Hall during med administration on 8/23/2023 at 9:37 AM, revealed LPN #3 opened the med cart, retrieved a bottle of Vitamin B tablets, removed a tablet from the bottle, placed the tablet in a pill cutter, cut the tablet, removed the tablet with her bare hands, and placed it in the pill cup. 5. Observation and interview on the 100 Hall during med administration on 8/24/2023 beginning at 9:17 AM, LPN #6 removed each of Resident #2's medications from the med cart and stated, We have no D3 [vitamin D3] in the drawer. I will have to go see if there's any in the med room . LPN #6 placed the pill cup containing Resident #2's medications in the top drawer of the med cart and locked the cart. LPN #6 went to the med room, opened a cabinet, and moved medication bottles around with her hands looking for a bottle of vitamin D3. LPN #6 returned to the med cart, unlocked the med cart, removed Resident #2's medications from the med cart, went to Resident #2's room and administered Resident #2's medications. LPN #6 did not perform hand hygiene prior to removing medications from the med cart, after going to the med room, or prior to administering Resident #2's medications. 6. During an interview on 8/25/2023 at 6:18 PM, the Director of Nursing (DON) was asked when should hand hygiene be performed during medication pass. The DON stated, A lot .before handling anything with the elderly .when entering the patient room, after administering meds and exiting the room. The DON confirmed that hand hygiene should be completed prior to donning and after doffing gloves. The DON was asked should staff remove a medication from the pill cutter with their bare hands. The DON stated, No.
May 2019 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the environment was fre...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the environment was free from accident hazards for 1 of 12 (Resident #38) sampled residents observed for smoking. The findings include: The facility's Smoking Policy dated 10/1/18 documented, .It is not the intent of the facility to prohibit or restrict smoking privileges, but to provide safety for Residents .These smoking regulations shall be explained to the Residents and family upon admission . Medical record review revealed Resident #38 was admitted to the facility on [DATE] with diagnoses of Heart Failure, Chronic Obstructive Pulmonary Disease, Repeated Falls, Depression, Hypertension, Anxiety, Alcohol Dependence, and Obsessive-Compulsive Personality Disorder. Observations on in the Back Courtyard on 5/8/19 at 10:15 AM, revealed Resident #38 seated in his wheelchair. He removed a cigarette and a lighter from his pocket and lit the cigarette. The facility was unable to provide documentation that Resident #38 was assessed to be safe to possess smoking materials or to smoke without supervision. Interview with Registered Nurse (RN) #1 on 5/8/19 at 10:33 AM, in the Conference Room, RN #1 was asked about the smoking policy. RN #1 stated, .the residents are not to have cigarettes or lighters . Interview with the Admissions/Marketing Coordinator on 5/8/19 at 10:43 AM, in the Conference Room, the Admissions/Marketing Coordinator stated, .Upon admission if I see they are a smoker, cigarettes and lighters have to be locked up. Those products are not allowed to be kept in the room .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to maintain respiratory equipment...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to maintain respiratory equipment for suction equipment, nebulizer, and oxygen for 2 of 2 (Resident #57 and #79) sampled residents reviewed for respiratory care. Findings include: 1. The facility's Departmental (Respiratory Therapy) - Prevention of Infection policy revised November 2011 documented, .The purpose of this procedure is to guide prevention of infection associated with respiratory therapy task and equipment .Change the oxygen cannulae and tubing every seven (7) days, or as needed . 2. Medical record review revealed Resident #57 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Constipation, Gastrostomy Status, Hypertension, Gastro-esophageal Reflux Disease, Depression, Anemia, Diabetes, and Cholelithiasis. The quarterly MDS dated [DATE] revealed Resident #57 was cognitively intact and required extensive to total dependence for activities of daily living and received respiratory services. Review of the Care Plan revised 5/28/18 revealed Resident #57 was at risk for aspiration related to Dysphagia, increased secretions,vomiting and required suctioning as needed. The physicians order dated 5/28/18 documented, .TREATMENT/PROCEDURE .place suction machine at bedside for elder's use to assist with oral secretion clearance .[NAME] [IPRATROPIUM]-ALBUT [ALBUTEROL] 0.5-3(2.5) MG [milligrams]/3 ML [milliliters] .ADMINISTER 1 AMP [AMPULE] VIA [by way of] NEBULIZER THREE TIMES DAILY . Observations in Resident #57's room on 5/6/19 at 9:21 AM, and 5/7/19 at 7:33 AM and 8:35 AM, revealed a suction catheter with a canister dated 2/8/19, suction tubing dated 2/8/19, an open and undated suction catheter with a dried unknown substance in the suction catheter and tubing, and an uncovered and undated nebulizer mask. Interview with Unit Manager #1 on 5/7/19 at 10:42 AM, in Resident # 57's room, Unit Manager #1 was asked if the nebulizer was dated. Unit Manager #1 stated, It's not in a bag or dated. Unit Manager #1 was asked if the suction set up was dated and clean. Unit Manager #1 stated, The Yaunker [suction catheter] is dirty and not dated, it looks like it might have a date of 2/8/19 on the end of the suction tubing .the canister is dated 2/8/19 . Unit Manager #1 was asked if this was acceptable. Unit Manager #1 stated, No, ma'am .the nebulizer mask is supposed to be in a bag and dated .when suction is used and dirty it's to be changed. Interview with the Director of Nursing (DON) on 5/7/19 at 1:09 PM, in the Conference Room, the DON was asked if a suction canister, suction tubing, and suction catheter should be labeled 2/8/19 and if there should have been a dried substance in the suction catheter and tubing. The DON stated, No, it is not acceptable. 3. Medical record review revealed Resident #79 was admitted to the facility on [DATE] with diagnoses of Infection of Amputation Stump, Bacteremia, Sepsis Due to Methicillan Resistant Staphylococcus Aureus, Diabetes Mellitus, Atrial Fibrillation, Hypertension, and Congestive Heart Failure. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #79 was cognitively intact, required extensive assistance with his activities of daily living and received oxygen therapy. The physician's order dated 4/22/19 documented, .O2 [oxygen] @ [symbol for at] 2 L [liters] / [symbol for per] MIN [minute] BNC [by nasal cannula] AS NEEDED FOR SOB [shortness of breath] . Observations in Resident #79's room on 5/6/19 at 9:20 AM, 12:27 PM, and 2:29 PM, revealed Resident #79 in his bed with the humidified oxygen at 2 L/MIN BNC with the humidified water bottle dated 4/28/19. Observations in Resident #79's room on 5/7/19 at 7:23 AM and 7:30 AM, revealed a humidified water bottle dated 4/28/19. Interview with the DON on 5/7/19 at 11:35 AM, in the Conference Room, the DON was asked how often should the oxygen tubing and humidified water bottles for oxygen administration be changed. The DON stated, .supposed to be weekly .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to ensure 2 of 5 (Licensed Practical Nurse (LPN)...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to ensure 2 of 5 (Licensed Practical Nurse (LPN) #1 and #2) nurses administered medications with a medication error rate of less than 5 percent (%). A total of 3 errors were observed out of 29 opportunities, resulting in an error rate of 10.34482759 %. The findings include: 1. Medical record review revealed Resident #79 was admitted to the facility on [DATE] with diagnoses of Infection of Amputation Stump, Bacteremia, Sepsis Due to Methicillin Resistant Staphylococcus Aureus, Diabetes Mellitus, Atrial Fibrillation, Hypertension, and Congestive Heart Failure. The physician's orders signed 4/19/19 documented, .Order Date .4/19/2019 .ASCORBIC ACID [Vitamin C] 500 MG [milligrams] TABLET .GIVE 1 TABLET BY MOUTH 2 TIME(S) DAILY .RIFAMPIN 300 MG CAPSULE .2 CAPSULES ORALLY DAILY X [times] 6 WEEK . Observations in Resident #79's room on 5/8/19 at 8:56 AM, revealed LPN #1 administered Vitamin C 250 mg 1 tablet and Rifampin 300 mg 1 capsule to Resident #79. Interview with LPN #1 on 5/8/19 at 12:51 PM, at the 200 Hall Nurses' Desk, LPN #1 confirmed she administered Vitamin C 250 mg 1 tablet and Rifampin 300 mg 1 capsule to Resident #79. The failure of the nurse to provide 2 tablets of Vitamin C for a total of 500 mg resulted in medication error #1. The failure of the nurse to administer 2 capsules of Rifampin 300 mg for a total of 600 mg resulted in medication error #2. 2. Medical record review revealed Resident #57 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Constipation, Gastrostomy Status, Hypertension, Gastro-esophageal Reflux Disease, Depression, Anemia, Diabetes, and Cholelithiasis. The physician's order signed 4/29/19 documented, .ZENPEP DR [delayed release] 5000 UNIT CAPSULE .1 CAPSULE PER TUBE THREE TIMES DAILY .DISSOLVE IN CRANBERRY JUICE . Observations in Resident #57's room on 5/8/19 at 11:35 PM, revealed LPN #2 opened 1 capsule of Zenpep DR 5000 units, mixed the contents with water, and administered it to Resident #57 through his gastrostomy tube. Interview with LPN #2 on 5/8/19 at 12:47 PM, at the 300 Hall Nurses' Desk, LPN #2 was asked if she mixed the Zenpep with water. LPN #2 stated, Yes ma'am, I usually do. LPN #2 confirmed the physician's order was to mix the Zenpep with cranberry juice. The failure of the nurse to dissolve the Zenpep in cranberry juice resulted in medication error #3.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the National Pressure Ulcer Advisory Panel (NAUAP) Pressure Ulcer Prevention quick reference guide, medical r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the National Pressure Ulcer Advisory Panel (NAUAP) Pressure Ulcer Prevention quick reference guide, medical record review, and interview, the facility failed to accurately document treatment and services related to pressure ulcers for 1 of 2 (Resident #64) sampled residents reviewed for pressure ulcers. The findings include: 1. The NAUAP Pressure Ulcer Prevention quick reference guide documented, Accurate documentation is essential for monitoring progress of the individual and to aiding communication between professionals . 2. Medical record review revealed Resident #64 was admitted to the facility on [DATE] with diagnoses of Pneumonitis Due to Inhalation of Food and Vomit, Acute Respiratory Failure with Hypoxia, Aphasia, Diabetes Mellitus, Depression, and Chronic Pancreatitis. 3. The Nursing admission Skin Evaluation form dated 2/27/19 documented, .stage 2 pressure ulcer .open area to upper left back . There was no documentation of a wound to the ischium. Review of the February 2019 Treatment Administration Record (TAR) revealed treatments were performed on the ischium on 2/27/19 and 2/28/19. Review of the wound assessments revealed no ischium wound. Interview with the Assistant Director of Nursing (ADON) / Treatment Nurse on 5/9/19 at 10:52 AM, in the Conference Room, the ADON was asked to provide the wound care notes for the ischium wound. The ADON stated, .I saw no issues with the ischium when I assessed the resident [Resident #64] . The ADON confirmed the February TAR was inaccurate because no treatments were provided to the ischium but were documented as being performed. 4. The physician's telephone order dated 3/1/19 documented, .Clean pressure to coccyx with wound cleanser and pat dry. Apply calcium alginate to WB [wound bed] and cover with foam drsg [dressing] daily & [and] prn [as needed] . A physician's telephone order dated 3/11/19 documented, .Apply santyl to WB on Stage 3 for coccyx daily until slough is gone . The March 2019 TAR documented, .coccyx wound apply medihoney every 48 hours apply .skin prep to periwound skin and edges of foam to seal . This treatment was documented as performed on 3/1/19, 3/3/19, 3/5/19, 3/7/19, and 3/11/19. Interview with the ADON 5/8/19 at 9:44 AM, in the Conference Room, the ADON was shown the March 2019 TAR and was asked if the physician's orders dated 3/1/19 were followed. The ADON stated, .Looks like they were not put into the system .No, the orders to apply calcium alginate to the wound were not followed . The ADON was asked what treatment she used for the coccyx wound. The ADON stated, .I didn't treat him with Medihoney as it is charted .it is inaccurate .I treated him with calcium alginate .the order did not get put back in for calcium alginate . 5. The Pressure Ulcer Record dated 3/4/19, 3/11/19, and 3/18/19 documented, .Length (cm) [centimeter] .3 .width (cm) .3 Depth (cm) .0 .Area CDI [clean, dry, intact] . The Pressure Ulcer Record dated 4/1/19 and 4/8/19 revealed the depth of the coccyx wound was 0.3 cm. Interview with the ADON on 5/7/19 at 3:23 PM, in the Conference Room, the ADON was asked about the depth of Resident #64's wound. The ADON stated, . it was never a 0, was charted incorrect has always been 0.3 . 6. The Nursing admission Skin Evaluation form dated 3/4/19 documented, .Elder presents with a wound to coccyx area which is treated with Medihoney every 48 hours with skin prep to the periwound skin and edges of foam to seal. lift foam daily. Clean left ischium with wound cleanser apply venelex, Kerlex, or ABD [abdominal] pad and paper tape everyday and as needed . The March 2019 TAR documented, .clean left ischium clean with wound cleanser. Apply Venelex, Kerlex or ABD pad and paper tape every day and as needed . The TAR documented this treatment was performed on 3/1/19, 3/2/19, 3/3/19, 3/4/19, 3/5/19, 3/6/19, 3/7/19, 3/8/19, and 3/9/19. Interview with the ADON on 5/08/19 at 10:27 AM, in the Conference Room, the ADON was asked if treatments were provided to the resident's ischium. The ADON stated .there were no treatments provided for the ischium .the documentation is inaccurate .someone did not dc [discontinue] the order and were just signing off that it had been done .I did not see any issues with the ischium when I evaluated the resident . 7. The Nursing admission Skin Evaluation form dated 3/15/19 documented, .Elder has pressure ulcer to coccyx stage III [3] to IV [4] . A physician's telephone order dated 3/15/19 documented, .Santyl to WB daily for debridement apply CA [calcium alginate] after cleansing w/ [with] wound cleanser then apply foam drsg daily & prn . Interview with the ADON on 5/08/19 at 10:27 AM, in the Conference Room, the ADON was asked where it was documented on 3/11/19 to 4/17/19 that the treatment of santyl and calcium alginate was performed. The ADON stated, .the calcium alginate order wasn't put in .and it looked like I was giving Medihoney the entire time .but I wasn't .I treated the wound with calcium alginate and santyl . The ADON was asked if Santyl and Calcium Alginate treatments were documented as performed between 3/11/19 through 4/17/19. The ADON stated, No. The ADON confirmed Resident #64's medical record was inaccurate due to inaccurate location of wounds, inaccurate measurements, and inaccurate documentation on the TARs.
Jun 2018 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, manufacturer's recommendations, medical record review, observation, and interview the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, manufacturer's recommendations, medical record review, observation, and interview the facility failed to appropriately disinfect a glucometer (a machine that checks blood sugar) before and after use for 1 of 2 (Resident #2) sampled residents observed during medication administration. The findings included: The facility's Blood Glucose Monitoring policy documented, . Testing shall be performed in accordance with the Standard Precautions for the handling of blood and body fluids .Actual performance of the blood glucose monitoring device shall be performed as outlined in the manufacturer's manual. The manufacturer's User Instruction Manual documented, .Cleaning and disinfecting can be completed by using a commercially available EPA [Environmental Protective Agency]-registered disinfectant detergent or germicide wipe . Medical record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses of Diabetes Mellitus, Coronary Artery Disease, and Orthostatic Hypotension. The physician's order dated 5/17/18 documented, .Accuchecks AC [before meals] & [and] HS [bedtime] . Observations on the 200 hall beside the medication cart on 6/26/18 at 12:26 PM, Licensed Practical Nurse (LPN) #1 wiped the glucometer with an alcohol pad prior to use. Upon completion of checking Resident #2's blood sugar, LPN #1 returned to the cart and wiped the glucometer with an alcohol pad. Interview with LPN #1 on 6/26/18 at 12:30 PM, on the 200 hall, LPN #1 was asked, if she had cleaned the glucometer with alcohol before and after she used the glucometer on Resident #2. LPN #1 stated, Yes, but sometimes I clean it with bleach wipes if available. Interview with the Director of Nursing (DON) on 6/27/18 at 10:15 AM, in the Conference Room, the DON was asked if it was appropriate to clean the glucometer with alcohol pads. The DON stated, No.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on policy review, observation, and interview, the facility failed to ensure food was prepared and served under sanitary conditions as evidenced by dust above the stove and on the oven fan, carbo...

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Based on policy review, observation, and interview, the facility failed to ensure food was prepared and served under sanitary conditions as evidenced by dust above the stove and on the oven fan, carbon build up on the deep fat fryer, 1 large roasting pan, 20 cookie sheets and 2 frying pans, the inside black coating flaking off of 2 frying pans, and grease build up in the oven's drip pan and the filter under the deep fat fryer. The facility had a census of 75, with 73 of those residents receiving a meal tray from the kitchen. The findings included: 1. Review of the facility's DEEP-FAT FRYER policy revised 1/26/16 documented, .scrape off oxidized fat from sides of the fryer . 2. Review of the facility's POTS AND PANS-SANITIZING SOLUTION policy revised 7/12/16 documented, .Pots and pans need to be free of black buildup, deep scratches and dents . 3. Observations in the kitchen with the Dietary Manager on 6/25/18 beginning at 9:18 AM and on 6/26/18 at 10:00 AM, revealed the following: a. Dust observed on the following: Vent hood. Oven fan. b. Carbon build up on the following: 1 deep fat fryer. 1 large roasting pan. 20 cookie sheets. 2 frying pans. c. The inside black coating flaking off of 2 frying pans. 4. Observations in the kitchen on 6/26/18 beginning at 10:00 AM, revealed grease build up in the oven's drip pan and the filter under the drip under the deep fat fryer. Interview with the Dietary Manager (DM) on 6/26/18 at 10:25 AM, in the kitchen, the DM was asked if it was acceptable to use frying pans with the inside black coating flaking off and carbon buildup on baking pans. The Dietary Manager stated, No. The Dietary Manager was asked if it was acceptable to have dust on the vent hood and the oven fan, and grease build up in up in the oven's drip pan and the filter under the deep fat fryer. The Dietary Manager stated, No .Needs cleaned. Interview with the Administrator on 6/26/18 at 10:25 AM, in the Kitchen, the Administrator was asked if it was acceptable to use frying pans with the inside black coating flaking off and dust on the vent hood and the oven fan. The Administrator stated It is not.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Tennessee facilities.
Concerns
  • • 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
  • • Grade C (50/100). Below average facility with significant concerns.
  • • 58% turnover. Above average. Higher turnover means staff may not know residents' routines.
Bottom line: Mixed indicators with Trust Score of 50/100. Visit in person and ask pointed questions.

About This Facility

What is Signature Healthcare Of Ridgely Rehab&Wellness Ctr's CMS Rating?

CMS assigns SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Signature Healthcare Of Ridgely Rehab&Wellness Ctr Staffed?

CMS rates SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 58%, which is 12 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.

What Have Inspectors Found at Signature Healthcare Of Ridgely Rehab&Wellness Ctr?

State health inspectors documented 15 deficiencies at SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR during 2018 to 2023. These included: 15 with potential for harm.

Who Owns and Operates Signature Healthcare Of Ridgely Rehab&Wellness Ctr?

SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 100 certified beds and approximately 71 residents (about 71% occupancy), it is a mid-sized facility located in RIDGELY, Tennessee.

How Does Signature Healthcare Of Ridgely Rehab&Wellness Ctr Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR's overall rating (2 stars) is below the state average of 2.8, staff turnover (58%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Signature Healthcare Of Ridgely Rehab&Wellness Ctr?

Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.

Is Signature Healthcare Of Ridgely Rehab&Wellness Ctr Safe?

Based on CMS inspection data, SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Signature Healthcare Of Ridgely Rehab&Wellness Ctr Stick Around?

Staff turnover at SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR is high. At 58%, the facility is 12 percentage points above the Tennessee average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Signature Healthcare Of Ridgely Rehab&Wellness Ctr Ever Fined?

SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Signature Healthcare Of Ridgely Rehab&Wellness Ctr on Any Federal Watch List?

SIGNATURE HEALTHCARE OF RIDGELY REHAB&WELLNESS CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.