SIGNATURE HEALTHCARE OF ROGERSVILLE

109 HWY 70 NORTH, ROGERSVILLE, TN 37857 (423) 272-3099
For profit - Corporation 150 Beds SIGNATURE HEALTHCARE Data: November 2025
Trust Grade
90/100
#41 of 298 in TN
Last Inspection: September 2022

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Signature Healthcare of Rogersville holds a Trust Grade of A, indicating it is an excellent facility that is highly recommended for care. It ranks #41 out of 298 nursing homes in Tennessee, placing it in the top half of the state, and is the best option out of two in Hawkins County. However, the facility's trend is worsening, as it increased from one issue in 2019 to two in 2022. Staffing is a mixed bag, with a below-average rating of 2 out of 5 stars and a turnover rate of 47%, which is slightly better than the state average of 48%. Notably, there have been no fines, which is a positive sign, and the facility has average RN coverage, meaning there is some oversight for residents. Specific incidents include a failure to keep one resident's medical information private and not updating care plans for two residents, which raises concerns about adherence to resident rights and individualized care. Overall, while there are strengths in its trust grade and lack of fines, the facility does have areas needing improvement in staffing and privacy practices.

Trust Score
A
90/100
In Tennessee
#41/298
Top 13%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
1 → 2 violations
Staff Stability
⚠ Watch
47% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Tennessee facilities.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
Violations
✓ Good
Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2019: 1 issues
2022: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

Staff Turnover: 47%

Near Tennessee avg (46%)

Higher turnover may affect care consistency

Chain: SIGNATURE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 5 deficiencies on record

Sept 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to ensure medical info...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to ensure medical information was not visible for 1 resident (Resident #49) of 71 residents reviewed for dignity. The findings include: Review of the facility policy titled, Resident Rights, revised 8/16/2018, showed .All residents have the right to be treated with respect and dignity. These rights will be promoted and protected by the facility . Resident #49 was admitted on [DATE] with diagnoses including Dementia with Behavioral Disturbance, Bipolar Disorder, Gastro-Esophageal Reflux Disease, Dysphagia, and Schizophrenia. Review of Resident #49's quarterly Minimum Data Set (MDS) assessment dated [DATE], showed a Brief Interview for Mental Status (BIMS) assessment score of 0 indicating the resident had severe cognitive impairment. The resident required extensive assistance of one staff member for eating and had received speech therapy 5 days of the last seven days. During an observation on 9/6/2022 at 11:13 AM, showed a sign taped to the wall above Resident #49's bed .When feeding Resident .Small bites/sips .Alternate food and liquid (At least 2 sips of liquid after each bite) .Cue resident to swallow by slight pressure to cheeks, downward motion on her throat, and downward pressure of spoon .Use tongue depressor to remove food from cheeks to the tongue .No straws .Speech . The signage was visible to anyone who entered the resident's room. During interview and observation on 9/7/2022 at 2:20 PM, Licensed Practical Nurse (LPN) #1 confirmed the signage was present over Resident #49's bed and visible to anyone who entered the resident's room. She stated the sign had been placed there by the speech therapist. LPN #1 stated she was unaware if the family gave permission to hang the sign above the bed. During an interview on 9/7/2022 at 2:35 PM, the MDS Coordinator, confirmed there was no documentation the family had requested or agreed to have the sign placed above the bed. During an interview on 9/8/2022 at 9:14 AM, the Director of Nursing (DON) stated resident medical information was not to be visibly posted unless requested by the resident or family due to privacy. She confirmed the sign that had been hung above Resident #49's bed would be visible to anyone who entered the room. The DON confirmed there was no documentation the family had requested the sign to be hung above the bed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to revise a care plan for 1 resident ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to revise a care plan for 1 resident (#53) of 18 residents reviewed. The findings include: Review of the facility policy titled, Comprehensive Care Plans, last revised [DATE], showed The care plan will include how the facility will assist the resident to meet their needs, goals and preferences .Reflect the resident's expressed wishes regarding care and treatment goals .Care plans are ongoing and revised as information about the resident and the resident's condition change .The care plan should reflect the current status of the resident and be updated with changes in the residents [resident's] status . Resident #53 was admitted to the facility on [DATE] with diagnoses including Malignant Neoplasm of Tongue, Type 2 Diabetes Mellitus with Unspecified Complications, Hypertension, and Depression. Review of Resident #53's comprehensive care plan updated [DATE], stated .Honor resident?s [resident's] Advanced Directive and/or Code Status [wishes for care in the event the heart or breathing were to stop] . Record review of a Physician Orders for Scope of Treatment (POST) form dated [DATE], revealed the resident's wishes were to receive CPR [cardiopulmonary resuscitation - life-sustaining treatment] if found with no pulse or not breathing. Review of Resident #53's comprehensive care plan updated [DATE], revealed the resident's code status was .Per POST: CPR, full treatment . Review of a Physician's order dated [DATE], showed an order .Code Status: DNR [Do Not Resuscitate] . Review of a POST form dated [DATE], showed .Do Not Attempt Resuscitation (DNR / no CPR) . During an interview on [DATE] at 12:53 PM, with the Minimum Data Set (MDS) Coordinator stated care plans are updated on a quarterly and as needed basis and would be updated if the Code Status changed. MDS Coordinator confirmed Resident #53's care plan had not been revised to reflect the DNR Code Status.
Aug 2019 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to properly store and di...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to properly store and discard an outdated nebulizer (device used to administer medication in the form of a mist inhaled into the lungs) administration set up (nebulizer tubing and mask) for 1 resident (#59) of 7 residents reviewed for nebulizer therapy of 23 residents sampled. The findings include: Review of the facility policy Departmental (Respiratory Therapy) - Prevention of Infection, revised November 2011, revealed .Store .in plastic bag, marked with date and resident's name, between uses .Discard the administration set-up every seven (7) days . Medical record review revealed Resident #59 was admitted to the facility on [DATE] with diagnoses including Heart failure, Atrial fibrillation, and Shortness of breath. Medical record review of the Care Plan dated 6/27/19 revealed .Resident at risk for .SOB [shortness of breath] .Observe for shortness of breath . Medical record review of the Quarterly Minimum data set (MDS) dated [DATE] revealed Resident #59 had modified independence with decision making. Further review revealed the resident had received respiratory therapy. Medical record review of the Physician's Order Report revealed .Start Date .07/03/2019 .solution for nebulization [medication administered by nebulizer] .as needed every 6 hours for shortness of breath . Medical record review of Medications Administration History dated 8/1/19 - 8/19/19 revealed Resident #59 had received solution for nebulization on 8/18/19 at 4:16 AM. Observation of Resident #59 on 8/18/19 at 9:37 AM, in the resident's room, revealed a unstored nebulizer at the bedside with a mask dated 6/26 (6/26/19). Observation of Resident #59 on 8/19/19 at 8:40 AM, in the resident's room, revealed a unstored nebulizer at the bedside with a mask dated 6/26. Interview with Licensed Practical Nurse (LPN) #1 on 8/19/19 at 8:42 AM, in the resident's room, confirmed the date on the nebulizer mask was 6/26/19. Further interview revealed the mask was to be changed weekly. Continued interview confirmed Resident #59 had received nebulized medication with the mask on 8/18/19 at 4:16AM. Interview with the Central Supply Coordinator on 8/19/19 at 8:52 AM, in the conference room, revealed she was responsible for the weekly changing of the nebulizer administration set up and storage bag. Further interview confirmed she had not changed the administration set up and storage bag for Resident #59 weekly. Interview with the Assistant Director of Nursing (ADON) on 8/20/19 at 10:29 AM, in the ADON's office, confirmed the nebulizer administration set was to be changed on 7/3/19,7/10/19, 7/17/19, 7/24/19, 7/31/19, 8/7/19, and 8/14/19. Continued interview confirmed the facility failed to properly store and discard an outdated nebulizer administration set up for Resident #59.
Aug 2018 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to provide pharmaceutical services to meet the needs of 1 resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to provide pharmaceutical services to meet the needs of 1 resident (#66) of 38 residents reviewed. The findings include: Medical record review revealed Resident #66 was admitted to the facility on [DATE] with diagnoses including Dementia with Behaviors and Chronic Obstructive Pulmonary Disease. Medical record review of a physician's order dated 1/31/18 revealed to discontinue the Zoloft (anti-depressant) 75 mg (milligrams) every day and begin Zoloft 50 mg every day. Interview with the Director of Nurses (DON) on 8/15/18 at 10:30 AM, in the conference room, revealed the verbal order was sent to the pharmacy, and entered into the computer system. Review of the Medication Administration Record (MAR) dated 2/1/18 to 2/28/18 revealed Zoloft 50 mg every day was on the MAR. The resident received 50 mg daily from 2/1/18 to 2/15/18. Medical record review of the pharmacy medication reorder form dated 2/16/18 revealed Zoloft 50 mg tablet was reordered. Medical record review of the pharmacy's Change Report (provided to the DON from the pharmacy) dated 2/15/18 revealed a pharmacy technician at the pharmacy changed the Zoloft 50 mg to Zoloft 100 mg every day. Interview with the Pharmacist on 8/15/18 at 10:25 AM, via telephone, revealed a new technician (who is no longer employed with the pharmacy) changed the order to 100 mg Zoloft, filled the 100 mg Zoloft order, and sent it to the facility. At the time of the change the MAR was updated showing Zoloft 100 mg everyday and not the 50 mg as ordered. Further interview confirmed the pharmacy did not dispense the correct dosage of the Zoloft to the facility. Interview with the DON on 8/15/18 at 8:00 AM, in the conference room, confirmed the resident received 4 days (2/17, 2/18, 2/19 and 2/20/2018) of 100 mg of Zoloft and not the 50 mg which was ordered and the pharmacy had not dispensed the correct dose.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to discard expired medical supplies in 1 of 2 medication storage rooms. ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to discard expired medical supplies in 1 of 2 medication storage rooms. The findings include: Observation with Registered Nurse (RN) #1 on [DATE] at 9:25 AM, in the North Medication Storage Room, revealed in the left drawer (under the countertop), two 3-way 24 f (French) 30 cc (cubic centimeters) urinary catheters with an expiration date of 2002; one 2-way 20 f, 5cc urinary catheter with an expiration date of 2004; and one 2-way 22 f, 30cc urinary catheter with an expiration date of 02/2017. Observation and interview with RN #1 on [DATE] at 9:28 AM, at the North Nurse's station confirmed the urinary catheters were expired and available for resident use.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Tennessee.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Tennessee facilities.
  • • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Signature Healthcare Of Rogersville's CMS Rating?

CMS assigns SIGNATURE HEALTHCARE OF ROGERSVILLE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Signature Healthcare Of Rogersville Staffed?

CMS rates SIGNATURE HEALTHCARE OF ROGERSVILLE's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 47%, compared to the Tennessee average of 46%. RN turnover specifically is 62%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Signature Healthcare Of Rogersville?

State health inspectors documented 5 deficiencies at SIGNATURE HEALTHCARE OF ROGERSVILLE during 2018 to 2022. These included: 5 with potential for harm.

Who Owns and Operates Signature Healthcare Of Rogersville?

SIGNATURE HEALTHCARE OF ROGERSVILLE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 150 certified beds and approximately 88 residents (about 59% occupancy), it is a mid-sized facility located in ROGERSVILLE, Tennessee.

How Does Signature Healthcare Of Rogersville Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, SIGNATURE HEALTHCARE OF ROGERSVILLE's overall rating (5 stars) is above the state average of 2.9, staff turnover (47%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Signature Healthcare Of Rogersville?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Signature Healthcare Of Rogersville Safe?

Based on CMS inspection data, SIGNATURE HEALTHCARE OF ROGERSVILLE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Signature Healthcare Of Rogersville Stick Around?

SIGNATURE HEALTHCARE OF ROGERSVILLE has a staff turnover rate of 47%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Signature Healthcare Of Rogersville Ever Fined?

SIGNATURE HEALTHCARE OF ROGERSVILLE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Signature Healthcare Of Rogersville on Any Federal Watch List?

SIGNATURE HEALTHCARE OF ROGERSVILLE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.