CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Free from Abuse/Neglect
(Tag F0600)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to protect the residents right to be free from sexual abuse for 2 resi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to protect the residents right to be free from sexual abuse for 2 residents (Resident #22 and Resident #52) of 24 residents reviewed for abuse and neglect.
On 02/21/25, Resident # 1 inappropriately touched Resident # 22 and asked Resident #22 to kiss him.
On 02/21/15, Resident # 1 grabbed the hand of Resident #52 and put Resident # 52's hand in his groin area. Resident # 1 then attempted to bend over and kiss Resident # 22. Resident # 1 asked Resident #52 to go to his room.
A past noncompliance IJ was identified on 04/17/2025, and the IJ template was provided to the facility on [DATE] at 01:45 PM. The noncompliance began on 02/21/2025 and ended on 02/25/2025. The facility had corrected the noncompliance before the Incident investigation began on 03/31/2025.
This failure placed the facility's residents at risk for abuse and neglect.
Findings included:
1. Review of Resident #1's face sheet dated 03/31/2025 reflected Resident #1 was a [AGE] year-old male, with an admission date of 08/01/2023 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors), and was discharged on 03/17/2025.
Review of Resident #1's MDS assessment dated [DATE] reflected Resident #1 had a BIMS score of 07 indicating severe cognitive impairment, was independent in transition from sitting to standing position and walking.
Review of Resident #1's care plan dated 02/15/2025 reflected Resident #1 displays inappropriate behavior of a sexual manner towards females at times. He has also asked other female residents to go back to his room with him . Monitor resident in activities as needed . Remove other residents from harm and sexual advances as needed . Remove resident from public areas if behavior is demonstrated.
2. Review of Resident #22's face sheet dated 04/02/2025 reflected she was an [AGE] year-old female, with an admission date of 01/20/2022 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors).
Review of Resident #22's MDS assessment dated [DATE] reflected Resident #22 had a BIMS score of 02 indicating severe cognitive impairment, was dependent in chair to bed transfers.
Review of Resident #22's care plan dated 01/24/2022 reflected resident #22 had a diagnosis of Dementia, 09/19/2022 reflected resident #22 was unable to perform ADL functions independently.
3. Review of Resident #52's face sheet dated 04/02/2025 reflected she was a [AGE] year-old female, with an admission date of 05/31/2024 and diagnoses of encephalopathy (brain disfunction leading to symptoms such as altered mental status, memory loss), Cognitive communication deficit (impaired cognitive process).
Review of Resident #52's MDS assessment dated [DATE] reflected Resident #52 had a BIMS score of 10 indicating moderate cognitive impairment and she required moderate assistance with chair to bed transfers.
Review of Resident #52's care plan dated 01/28/2025 reflected she was taking psychotropic medications for depression and anxiety, had a diagnosis of dementia/Alzheimer's and was at risk for increased confusion.
Review of Resident #22's progress note dated 02/21/2025 at 09:36 AM reflected LVN M heard Resident #22 yell No, do not touch me. LVN M observed Resident #1 inappropriately touching Resident #22 and asking her to kiss Resident #1.
Review of Resident #52's progress note dated 02/21/2025 at 01:34 PM reflected LVN E observed Resident # 1 grab the hand of Resident #52 and said, come to my room, then attempted to bend over and kiss Resident #52.
Record review of the provider investigation report reflected the Administrator completed the investigation on 03/04/2025, notified HHSC, ombudsman, medical director, police department, psych services, responsible parties of Residents #1, #22 and #52, Resident #1's medications were reviewed by the medical director, Resident #22 and Resident #52 were assessed and no emotional distress was noted, staff interviews were conducted, and Resident safe surveys were completed.
Record review of the in-service training revealed 63 employees, including LVN E and LVN M, received in service on the topic Reporting abuse neglect and exploitation on 02/25/2025.
Record review of the in-service training revealed 92 employees received in-service on the topic ANE reporting response on 03/31/2025.
Review of Resident #1's progress note dated 03/04/2025 at 02:53 PM revealed social services had a care plan meeting with Resident #1's family member to address Resident #1's behavior issues and appropriate discharge plan, revealed a 30-day discharge notice was issued to Resident #1's family member .
Review of the Q 15-minute check list revealed Resident #1 was checked every 15 minutes from 02/25/25 till 03/17/25.
Record review of the physician order dated 02/26/2025 reflected Resident #1 received a new standing order for Prozac 20 mg, once a day, to address his behavior issues.
Review of the Quality Assurance Committee sign in sheet revealed the facility had the committee meeting on 04/01/2025 to address the identified issue of staff did not report potential ANE to the administrator immediately.
Record review of Resident #1's progress note revealed he had displayed inappropriate behaviors towards females prior to February 2025.
An observation and interview with Resident #22 in the facility TV room on 03/31/2025 at 03:59 PM revealed she was sitting in her wheelchair and watching TV. Resident #22 did not remember the alleged incident which happened on 02/21/2025. Resident #22 felt safe at the facility, she was not afraid of any residents or employees.
An observation and interview with Resident #52 in her room on 03/31/2025 at 04:15 PM revealed she was sitting in her wheelchair watching TV. Resident #52 stated on an unknown date Resident #1 approached her while she was sitting in her wheelchair in the 500 hallway and told her to go to Resident #1's room, Resident #1 grabbed Resident #52's hands and put her hand in Resident #1's private area. Resident #52 stated she told Resident #1 to stop, and an unknown nurse came and separated both. Resident # 52 stated this was the first such incident, she was not injured, she was not afraid of any residents, and she felt safe. Resident #52 stated Resident #1 did not stay at the same hall and he stayed in 600 hall, she did not have any similar experience from Resident #1 anymore. She stated later ADON H and the Administrator came and spoke to her and assured they were addressing the concern, and she would be safe.
Interview with the Administrator on 03/31/2025 at 4:32 PM revealed she had worked at the facility for 3 years and she was the abuse coordinator. She stated she expected all the employees to report to her any suspicion of abuse immediately, all the employees had her contact information available, and all the employees were given in-service training on a regular basis on abuse/neglect. The Administrator stated two female residents, Residents #22 and #52 were inappropriately touched by Resident #1 on 02/21/2025. The Administrator said she first learned about the incident involving Resident # 52 from LVN E on 02/25/2025. As part of the investigation of that incident, she spoke with LVN M on the same day and learned about another incident involving Resident #1 inappropriately touching Resident #22. The Administrator stated both female residents were assessed and they found no injuries, discoloration, pain, or emotional distress. The Administrator stated she educated LVN M on the importance of timely notification of instances where ANE could potentially have taken place. The Administrator stated she instructed staff to complete a 15-minute check on Resident #1 until further notice, reported the alleged incident to the police, and an officer came and spoke with residents. The Administrator stated the incidents were reported to the medical director, responsible parties of each resident who were involved and to the Ombudsman. Resident #1 was referred for psych services and he received new order for medication Prozac. Safe surveys were conducted and ensured no other residents were affected and the residents felt safe and comfortable at the facility. In-service training on ANE and notification was provided to all the employees. The Administrator stated she had a care plan meeting with Resident #1's family and Resident #1 was discharged from the facility. The Administrator stated both incidents involving Residents #22 and #52 were considered as abuse, and abuse was supposed to be reported to the state within 2 hours. She stated she expected the employees to report to her the abuse incident immediately rather than waiting until 02/25/2025. She stated those were the only two incidents involving Resident #1 inappropriately behaving with residents.
Interview with LVN E on 03/31/2025 at 05:10 PM revealed she observed the inappropriate behavior of Resident #1 towards Resident #52 on 02/21/2025 when Resident #52 told her about the incident. She stated she did not consider that incident as abuse since Resident #1was attempting to touch Resident #52. She stated she documented the incident in the nurses note on the same day. She stated she sent an email on 02/25/2025 to the Administrator/abuse coordinator notifying her of the alleged incident. She stated she was expected to report any suspected abuse immediately to the abuse coordinator. She stated she was not aware of any sexually inappropriate behavior by Resident #1. She stated she had received in-services on abuse regularly. She stated once she learned about the incident, she separated both residents, redirected Resident #1, and made sure Resident #52 was safe and comfortable. She stated there were several types of abuse such a physical, sexual, verbal, emotional. She stated she would also report abuse to the physician and family of the residents involved.
Interview with LVN M on 04/01/2025 at 09:30 AM revealed she had worked at the facility for over two years, and she worked on the 600 hall. She stated abuse was hitting or speaking to a resident inappropriately, and there were several types of abuse such as physical, sexual, emotional. She stated she received in-service training on abuse and the most recent one was in February. She stated she would notify the DON and the Administrator/the abuse coordinator immediately of any suspected abuse/neglect. She stated not immediately reporting abuse can lead to continuation of the abusive behavior towards more residents. She stated if she observed a resident was abused, she would immediately intervene and separate them, redirect the aggressor, and make sure the victim was safe. She stated there would be interventions in place to make sure the aggressor was not repeating the behavior, he/she would be always monitored. She stated she would also report the incident to the physician and family. LVN M stated on 02/21/2025, she was working on the 600 hall nurses' station when she heard Resident #22, who was sitting in her wheelchair on the hallway, yelling don't touch me to Resident #1. She stated she saw Resident #1 touching the side of Resident #22's breast, holding, and pulling her arm, asking her to come to his room. LVN M stated she immediately separated both, took Resident #22 to her room and Resident #1 to his room, educated Resident #1 about inappropriate behaviors and boundaries. She stated she made sure Resident #1 stayed in his room, and monitored him frequently. She stated she did not report this incident to the Abuse Coordinator/the Administrator, but she reported this incident to ADON H, soon after the incident. She stated that was a suspected abuse incident and she was supposed to report it immediately to the abuse coordinator. She stated she had reported this incident she witnessed to the Administrator on 02/25/2025 when the Administrator approached her to ask about a similar incident.
An interview with ADON H on 04/01/2025 at 01:34 PM revealed he had worked at the facility for 15 years and he was the supervisor for 400, 500 and 700 halls. He stated there were several types of abuse such as physical, mental, sexual, verbal, and the most recent in-service he received on abuse was yesterday. He stated Resident #1 was staying in 600 hall, and one of the nurses had made a complaint about Resident #1 inappropriately talking but they did not have any abuse incidents involving other residents. He stated he learned from the Administrator on 02/25/2025 about Resident #1 holding the hand of a female resident. He stated he was not told by any LVN about this incident. He said he received in-service on abuse and reporting abuse. He stated if an employee witnessed abuse/suspected abuse, his expectation was the employee should immediately separate the residents and made sure the residents were safe, right away call the abuse coordinator on her phone, and notify her, the physician, and family. He stated all the employees had the abuse coordinator's phone number and it was important to report the abuse to the state and have interventions in place to stop similar incidents from happening. He stated the incidents involving Resident #1 inappropriately touching Resident #22 and #52 were considered as suspected abuse and it had to be reported to the abuse coordinator immediately.
Interview with CNA N on 04/02/2025 at 02:37 PM revealed she had worked at the facility for 11 years; she worked on 500 hall. She stated Resident #1 once inappropriately touched her and she reported this to the Administrator. She stated she was not aware of any other incidents where Resident #1 behaved inappropriately with female residents, other than to Resident #52 sometime in February 2025. She said she received in-service on abuse regarding this incident. She stated Resident #1 never went to other resident's rooms. She stated there were several types of abuse such as physical, sexual, verbal, financial, and she would immediately report any suspected abuse to the abuse coordinator and make sure the residents involved were safe.
Observation and Interview with Resident #22 on 04/16/2025 at 11:36 AM revealed she was sitting in her wheelchair and watching TV in the common area. She appeared clean and stated she did not know Resident #1. She stated she never had any experience of inappropriate touch/behavior towards her by anybody at the facility. She stated she had no concerns about abuse.
Observation and interview with Resident #52 in the dining room on 04/16/2025 at 11:49 AM revealed she was sitting in her wheelchair, ready to have her lunch. Resident #52 stated there was only one incident of an inappropriate behavior since she came to the facility, that was regarding Resident #1 touching her and asking her to come to his room. Resident #52 stated she was not aware of any similar incidents involving Resident #1, she was not afraid of any resident or employees at the facility, and she felt safe. She stated Resident #1 held her hand, asked to go to his room, then moved her hand towards his groin area, she suddenly realized his intention and moved her hand, raised her hand, and got the attention of a nurse. She stated the nurse suddenly separated Resident #1 and took her to her room.
Interview with the Administrator on 04/16/2025 at 01:48 PM revealed once she learned about the sexually inappropriate behavior by Resident #1, she interviewed Resident #22 and #52, asked about the inappropriate behavior by Resident #1. The Administrator stated Resident #22 was confused and she did not remember anything about the incident. Resident #52 told the Administrator Resident #1 came to her, grabbed her hand and asked her to go to his room. Resident #52 said no, and the nurse intervened at this point and separated both residents, redirected Resident #1. The Administrator stated Resident #52 never told her about Resident #1 putting Resident #52's hand in Resident #1's groin area. The Administrator stated she was not aware of any previous sexually inappropriate incidents by Resident #1 towards other residents. She stated she had not put any interventions in place from 02/21/2025 till 02/25/2025 regarding Resident #1's behavior but LVN M monitored Resident #1 frequently. She stated once she learned about the incident on 02/25/2025, interventions were in put in place such as: notified medical director, family, 15-minute check on Resident #1, psychiatric services referral, investigated the incident and made sure there were no other similar incidents, provided in service on abuse reporting and reeducated LVN E and LVN M, discharged Resident #1 from the facility on 03/17/2025. She stated she had given verbal waning to LVN E and LVN M for not notifying the abuse coordinator immediately about the abuse incidents which happened on 02/21/2025.
Interview with RN S on 04/17/2025 at 12:29 PM revealed there were several types of abuse such as physical, verbal, sexual. She stated inappropriate touch was an example of sexual abuse, and she would immediately report it to the abuse coordinator. She stated not reporting immediately would lead to more abuse incidents. She stated she received in service on abuse twice a month. She stated the only incident she knew was Resident #1 inappropriately touched staff and she did not know of any other incidents.
Interview with LVN I on 04/17/2025 at 12:50 PM revealed she was working as a nurse at the facility for 2 years. She stated abuse was in different forms such as verbal, physical, emotional and it could happen between resident to resident or employee to resident. She stated an inappropriate touch was example for sexual abuse, she would immediately report to the Administrator of any abuse because delaying would lead to the abuse to continue. She stated she knew Resident #1 and heard from other staff that he inappropriately touched staff and residents. She stated she was not aware of any similar incidents; she received in service on abuse every two weeks.
Interview with ADON H on 04/17/2025 at 2:17 PM revealed there were several types of abuse such as mental, physical, sexual and an example for sexual abuse was inappropriate touch. He stated if he knew about an abuse incident, he made sure the resident was safe, immediately reported to the abuse coordinator/the Administrator because it was a reportable incident to the state. He stated not notifying the abuse coordinator about abuse immediately would put resident at risk for repeated abuse incidents. He stated he received in service every two weeks, most recent one was last week, and there were no incidents of abuse at that time. He stated he learned about Resident #1's inappropriate behavior towards Resident #22 and #52 from the Administrator.
Interview with CNA Q on 04/17/25 at 02:33 PM revealed she was working on the 300 hall and abuse was of several types such as sexual, emotional, physical, verbal. An example for sexual abuse was unnecessary touch of body parts, which she would let the Administrator know immediately. She stated not reporting the abuse would lead to repeat such incidents. She stated she received in services on abuse every two weeks. She stated she had one inappropriate touch incident from Resident #1, and she had reported that incident to the abuse coordinator. She stated she was not aware of any abuse incidents at that time.
Interview with CNA P on 04/17/25 at 03:13 PM revealed she was working at the facility for a year. She stated abuse had several forms such as physical, verbal, sexual and inappropriate touch was sexual abuse. She stated she would immediately report to the Administrator about any abuse incident and not notifying abuse would put more residents at risk and it affected resident safety. She stated the most recent in-service on abuse was a week ago, she was not familiar with Resident #1, and she was not aware of any such abuse incidents in the facility.
Interview with CNA O on 04/17/25 at 03:22 revealed she was working at the facility for 12 years. She stated abuse was of several types such as verbal, physical, sexual, neglect. She stated hitting, sexual touch were examples of abuse. She stated she received in service on abuse a week ago, she would immediately notify the Administrator of aby suspected abuse, not notifying would lead to more abuse. She stated she heard about Resident #1's sexually inappropriate behavior towards others but she had not experienced it, and she was not aware of any other such abuse incidents.
Interview with RN K on 04/17/25 at 03:27 PM revealed abuse was of various types such as physical, verbal, sexual, mental. She stated inappropriate touch and comments were examples of sexual abuse. She stated she had received in-services on abuse every two weeks and she received the most recent one last week. She stated she would immediately notify the abuse coordinator whenever she learned about abuse, the risk for not notifying the Administrator about abuse would lead to continue the abuse towards more residents. She stated she was not aware of any abuse incidents at the facility. She stated she was not familiar with Resident #1; she learned from other staff about his inappropriate behavior towards females.
Review of the facility's undated abuse policy titled Prohibition of abuse, neglect, and exploitation standards of practice. The Facility will ensure a safe environment for residents by prohibiting ANE. The Facility establishes and implements mechanisms for reporting, investigating, and protecting residents from actual or potential harm . SEXUAL ABUSE: Is non-consensual sexual contact of any type with a resident, including, but not limited to, sexual harassment, sexual coercion, or sexual assault PREVENTION 3. Residents identified as exhibiting abusive behaviors will be assessed and appropriate interventions included in the plan of care Definition: HHSC rules define abuse as: The negligent or willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical or emotional harm or pain to a resident; or sexual abuse, including involuntary or nonconsensual sexual conduct that would constitute an offense under Penal Code §21.08 (indecent exposure) or Penal Code Chapter 22 (assaultive offenses), sexual harassment, sexual coercion, or sexual assault. Sexual abuse: Is non-consensual sexual contact of any type with a resident, including, but not limited to, sexual harassment, sexual coercion, or sexual assault .
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Abuse Prevention Policies
(Tag F0607)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement written policies and procedures that prohibi...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement written policies and procedures that prohibit and prevent abuse, neglect and exploitation of 2 (Resident #22 and Resident #52) of 24 residents reviewed for abuse and neglect.
1) LVN E and LVN M failed to immediately report sexual abuse incidents involving Resident #1 against Residents #22 and #52 to the Abuse Coordinator/the Administrator.
2) The facility failed to follow their policy to immediately protect Resident #22 and #52 from harm.
3) LVN E failed to identify sexual abuse when Resident #1 attempted to inappropriately touch Resident #52.
A past noncompliance IJ was identified on 04/17/2025, and the IJ template was provided to the facility on [DATE] at 01:45 PM. The noncompliance began on 02/21/2025 and ended on 02/25/2025. The facility had corrected the noncompliance before the Incident investigation began on 03/31/2025.
This could place residents at risk for abuse, neglect and exploitation.
Findings included:
Review of the undated facility policy titled PROHIBITION OF ABUSE, NEGLECT, AND EXPLOITATION (ANE) STANDARDS OF Practice revealed . STANDARDS . This Facility's abuse prohibition program includes standards and practice guidelines that address the essential components of an ANE prohibition program to include screening, training, prevention, identification, investigation, protection, reporting and response. The Facility will ensure a safe environment for residents by prohibiting ANE.The Facility establishes and implements mechanisms for reporting, investigating, and protecting residents from actual or potential harm ABUSE: HHSC rules define abuse as: The negligent or willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical or emotional harm or pain to a resident; or sexual abuse, including involuntary or nonconsensual sexual conduct that would constitute an offense under Penal Code §21.08 (indecent exposure) or Penal Code Chapter 22 (assaultive offenses), sexual harassment, sexual coercion, or sexual assault. SEXUAL ABUSE: Is non-consensual sexual contact of any type with a resident, including, but not limited to, sexual harassment, sexual coercion, or sexual assault . PREVENTION . 4. Facility staff will immediately report and protect the resident if an allegation or observation of abuse has occurred . IDENTIFICATION 1. Potential ANE is identified through, but not limited to: a. Allegations of abuse / neglect or misappropriation of resident property as immediately reported to the Administrator. PROTECTION 1. Residents will be immediately protected from harm. REPORTING 1.
Any employee who becomes aware of an allegation of abuse, neglect or misappropriation of resident property, shall report the incident to the abuse coordinator, Administrator immediately.
1. Review of Resident #1's face sheet dated 03/31/2025 reflected Resident #1 was a [AGE] year-old male, with an admission date of 08/01/2023 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors), and was discharged on 03/17/2025.
Review of Resident #1's MDS assessment dated [DATE] reflected Resident #1 had a BIMS score of 07 indicating severe cognitive impairment, was independent in transition from sitting to standing position and walking.
Review of Resident #1's care plan dated 02/15/2025 reflected Resident #1 displays inappropriate behavior of a sexual manner towards females at times. He has also asked other female residents to go back to his room with him . Monitor resident in activities as needed . Remove other residents from harm and sexual advances as needed . Remove resident from public areas if behavior is demonstrated.
2. Review of Resident #22's face sheet dated 04/02/2025 reflected she was an [AGE] year-old female, with an admission date of 01/20/2022 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors).
Review of Resident #22's MDS assessment dated [DATE] reflected Resident #22 had a BIMS score of 02 indicating severe cognitive impairment, was dependent in chair to bed transfers.
Review of Resident #22's care plan dated 01/24/2022 reflected resident #22 had a diagnosis of Dementia, 09/19/2022 reflected resident #22 was unable to perform ADL functions independently.
3. Review of Resident #52's face sheet dated 04/02/2025 reflected she was a [AGE] year-old female, with an admission date of 05/31/2024 and diagnoses of encephalopathy (brain disfunction leading to symptoms such as altered mental status, memory loss), Cognitive communication deficit (impaired cognitive process).
Review of Resident #52's MDS assessment dated [DATE] reflected Resident #52 had a BIMS score of 10 indicating moderate cognitive impairment and she required moderate assistance with chair to bed transfers.
Review of Resident #52's care plan dated 01/28/2025 reflected she was taking psychotropic medications for depression and anxiety, had a diagnosis of dementia/Alzheimer's and was at risk for increased confusion.
Review of Resident #22's progress note dated 02/21/2025 at 09:36 AM reflected LVN M heard Resident #22 yell No, do not touch me. LVN M observed Resident #1 inappropriately touching Resident #22 and asking her to kiss Resident #1.
Review of Resident #52's progress note dated 02/21/2025 at 01:34 PM reflected LVN E observed Resident # 1 grab the hand of Resident #52 and said, come to my room, then attempted to bend over and kiss Resident #52.
Record review of the provider investigation report reflected the Administrator completed the investigation on 03/04/2025, notified HHSC, ombudsman, medical director, police department, psych services, responsible parties of Residents #1, #22 and #52, Resident #1's medications were reviewed by the medical director, Resident #22 and Resident #52 were assessed and no emotional distress was noted, staff interviews were conducted, and Resident safe surveys were completed.
Record review of the in-service training revealed 63 employees, including LVN E and LVN M, received in service on the topic Reporting abuse neglect and exploitation on 02/25/2025.
Record review of the in-service training revealed 92 employees received in-service on the topic ANE reporting response on 03/31/2025.
Review of Resident #1's progress note dated 03/04/2025 at 02:53 PM revealed social services had a care plan meeting with Resident #1's family member to address Resident #1's behavior issues and appropriate discharge plan, revealed a 30-day discharge notice was issued to Resident #1's family member.
Review of the Q 15-minute check list revealed Resident #1 was checked every 15 minutes from 02/25/25 till 03/17/25.
Record review of the physician order dated 02/26/2025 reflected Resident #1 received a new standing order for Prozac 20 mg, once a day, to address his behavior issues.
Review of the Quality Assurance Committee sign in sheet revealed the facility had the committee meeting on 04/01/2025 to address the identified issue of staff did not report potential ANE to the administrator immediately.
Record review of Resident #1's progress note revealed he had displayed inappropriate behaviors towards females prior to February 2025.
An observation and interview with Resident #22 in the facility TV room on 03/31/2025 at 03:59 PM revealed she was sitting in her wheelchair and watching TV. Resident #22 did not remember the alleged incident which happened on 02/21/2025. Resident #22 felt safe at the facility, she was not afraid of any residents or employees.
An observation and interview with Resident #52 in her room on 03/31/2025 at 04:15 PM revealed she was sitting in her wheelchair watching TV. Resident #52 stated on an unknown date Resident #1 approached her while she was sitting in her wheelchair in the 500 hallway and told her to go to Resident #1's room, Resident #1 grabbed Resident #52's hands and put her hand in Resident #1's private area. Resident #52 stated she told Resident #1 to stop, and an unknown nurse came and separated both. Resident # 52 stated this was the first such incident, she was not injured, she was not afraid of any residents, and she felt safe. Resident #52 stated Resident #1 did not stay at the same hall and he stayed in 600 hall, she did not have any similar experience from Resident #1 anymore. She stated later ADON H and the Administrator came and spoke to her and assured they were addressing the concern, and she would be safe.
Interview with the Administrator on 03/31/2025 at 4:32 PM revealed she had worked at the facility for 3 years and she was the abuse coordinator. She stated she expected all the employees to report to her any suspicion of abuse immediately, all the employees had her contact information available, and all the employees were given in-service training on a regular basis on abuse/neglect. The Administrator stated two female residents, Residents #22 and #52 were inappropriately touched by Resident #1 on 02/21/2025. The Administrator said she first learned about the incident involving Resident # 52 from LVN E on 02/25/2025. As part of the investigation of that incident, she spoke with LVN M on the same day and learned about another incident involving Resident #1 inappropriately touching Resident #22. The Administrator stated both female residents were assessed and they found no injuries, discoloration, pain, or emotional distress. The Administrator stated she educated LVN M on the importance of timely notification of instances where ANE could potentially have taken place. The Administrator stated she instructed staff to complete a 15-minute check on Resident #1 until further notice, reported the alleged incident to the police, and an officer came and spoke with residents. The Administrator stated the incidents were reported to the medical director, responsible parties of each resident who were involved and to the Ombudsman. Resident #1 was referred for psych services and he received new order for medication Prozac. Safe surveys were conducted and ensured no other residents were affected and the residents felt safe and comfortable at the facility. In-service training on ANE and notification was provided to all the employees. The Administrator stated she had a care plan meeting with Resident #1's family and Resident #1 was discharged from the facility. The Administrator stated both incidents involving Residents #22 and #52 were considered as abuse, and abuse was supposed to be reported to the state within 2 hours. She stated she expected the employees to report to her the abuse incident immediately rather than waiting until 02/25/2025. She stated those were the only two incidents involving Resident #1 inappropriately behaving with residents.
Interview with LVN E on 03/31/2025 at 05:10 PM revealed she observed the inappropriate behavior of Resident #1 towards Resident #52 on 02/21/2025 when Resident #52 told her about the incident. She stated she did not consider that incident as abuse since Resident #1was attempting to touch Resident #52. She stated she documented the incident in the nurses note on the same day. She stated she sent an email on 02/25/2025 to the Administrator/abuse coordinator notifying her of the alleged incident. She stated she was expected to report any suspected abuse immediately to the abuse coordinator. She stated she was not aware of any sexually inappropriate behavior by Resident #1. She stated she had received in-services on abuse regularly. She stated once she learned about the incident, she separated both residents, redirected Resident #1, and made sure Resident #52 was safe and comfortable. She stated there were several types of abuse such a physical, sexual, verbal, emotional. She stated she would also report abuse to the physician and family of the residents involved.
Interview with LVN M on 04/01/2025 at 09:30 AM revealed she had worked at the facility for over two years, and she worked on the 600 hall. She stated abuse was hitting or speaking to a resident inappropriately, and there were several types of abuse such as physical, sexual, emotional. She stated she received in-service training on abuse and the most recent one was in February. She stated she would notify the DON and the Administrator/the abuse coordinator immediately of any suspected abuse/neglect. She stated not immediately reporting abuse can lead to continuation of the abusive behavior towards more residents. She stated if she observed a resident was abused, she would immediately intervene and separate them, redirect the aggressor, and make sure the victim was safe. She stated there would be interventions in place to make sure the aggressor was not repeating the behavior, he/she would be always monitored. She stated she would also report the incident to the physician and family. LVN M stated on 02/21/2025, she was working on the 600 hall nurses' station when she heard Resident #22, who was sitting in her wheelchair on the hallway, yelling don't touch me to Resident #1. She stated she saw Resident #1 touching the side of Resident #22's breast, holding, and pulling her arm, asking her to come to his room. LVN M stated she immediately separated both, took Resident #22 to her room and Resident #1 to his room, educated Resident #1 about inappropriate behaviors and boundaries. She stated she made sure Resident #1 stayed in his room, and monitored him frequently. She stated she did not report this incident to the Abuse Coordinator/the Administrator, but she reported this incident to ADON H, soon after the incident. She stated that was a suspected abuse incident and she was supposed to report it immediately to the abuse coordinator. She stated she had reported this incident she witnessed to the Administrator on 02/25/2025 when the Administrator approached her to ask about a similar incident.
An interview with ADON H on 04/01/2025 at 01:34 PM revealed he had worked at the facility for 15 years and he was the supervisor for 400, 500 and 700 halls. He stated there were several types of abuse such as physical, mental, sexual, verbal, and the most recent in-service he received on abuse was yesterday. He stated Resident #1 was staying in 600 hall, and one of the nurses had made a complaint about Resident #1 inappropriately talking but they did not have any abuse incidents involving other residents. He stated he learned from the Administrator on 02/25/2025 about Resident #1 holding the hand of a female resident. He stated he was not told by any LVN about this incident. He said he received in-service on abuse and reporting abuse. He stated if an employee witnessed abuse/suspected abuse, his expectation was the employee should immediately separate the residents and made sure the residents were safe, right away call the abuse coordinator on her phone, and notify her, the physician, and family. He stated all the employees had the abuse coordinator's phone number and it was important to report the abuse to the state and have interventions in place to stop similar incidents from happening. He stated the incidents involving Resident #1 inappropriately touching Resident #22 and #52 were considered as suspected abuse and it had to be reported to the abuse coordinator immediately.
Interview with CNA N on 04/02/2025 at 02:37 PM revealed she had worked at the facility for 11 years; she worked on 500 hall. She stated Resident #1 once inappropriately touched her and she reported this to the Administrator. She stated she was not aware of any other incidents where Resident #1 behaved inappropriately with female residents, other than to Resident #52 sometime in February 2025. She said she received in-service on abuse regarding this incident. She stated Resident #1 never went to other resident's rooms. She stated there were several types of abuse such as physical, sexual, verbal, financial, and she would immediately report any suspected abuse to the abuse coordinator and make sure the residents involved were safe.
Observation and Interview with Resident #22 on 04/16/2025 at 11:36 AM revealed she was sitting in her wheelchair and watching TV in the common area. She appeared clean and stated she did not know Resident #1. she stated she never had any experience of inappropriate touch/behavior towards her by anybody. She stated she had no concerns about abuse.
Observation and interview with Resident #52 in the dining room on 04/16/2025 at 11:49 AM revealed she was sitting in her wheelchair, ready to have her lunch. Resident #52 stated there was only one incident of an inappropriate behavior since she came to the facility, that was regarding Resident #1 touching her and asking her to come to his room. Resident #52 stated she was not aware of any similar incidents involving Resident #1, she was not afraid of any resident or employees at the facility, and she felt safe. She stated Resident #1 held her hand, asked to go to his room, then moved her hand towards his groin area, she suddenly realized his intention and moved her hand, raised her hand, and got the attention of a nurse. She stated the nurse suddenly separated Resident #1 and took her to her room.
Interview with the Administrator on 04/16/2025 at 01:48 PM revealed once she learned about the sexually inappropriate behavior by Resident #1, she interviewed Resident #22 and #52, asked about the inappropriate behavior by Resident #1. The Administrator stated Resident #22 was confused and she did not remember anything about the incident. Resident #52 told the Administrator Resident #1 came to her, grabbed her hand and asked her to go to his room. Resident #52 said no, and the nurse intervened at this point and separated both residents, redirected Resident #1. The Administrator stated Resident #52 never told her about Resident #1 putting Resident #52's hand in Resident #1's groin area. The Administrator stated she was not aware of any previous sexually inappropriate incidents by Resident #1 towards other residents. She stated she had not put any interventions in place from 02/21/2025 till 02/25/2025 regarding Resident #1's behavior but LVN M monitored Resident #1 frequently. She stated once she learned about the incident on 02/25/2025, interventions were in put in place such as: notified medical director, family, 15-minute check on Resident #1, psychiatric services referral, investigated the incident and made sure there were no other similar incidents, provided in service on abuse reporting and reeducated LVN E and LVN M, discharged Resident #1 from the facility on 03/17/2025. She stated she had given verbal waning to LVN E and LVN M for not notifying the abuse coordinator immediately about the abuse incidents which happened on 02/21/2025.
Interview with RN S on 04/17/2025 at 12:29 PM revealed there were several types of abuse such as physical, verbal, sexual. She stated inappropriate touch was an example of sexual abuse, and she would immediately report it to the abuse coordinator. She stated not reporting immediately would lead to more abuse incidents. She stated she received in service on abuse twice a month. She stated the only incident she knew was Resident #1 inappropriately touched staff and she did not know of any other incidents.
Interview with LVN I on 04/17/2025 at 12:50 PM revealed she was working as a nurse at the facility for 2 years. She stated abuse was in different forms such as verbal, physical, emotional and it could happen between resident to resident or employee to resident. She stated an inappropriate touch was example for sexual abuse, she would immediately report to the Administrator of any abuse because delaying would lead to the abuse to continue. She stated she knew Resident #1 and heard from other staff that he inappropriately touched staff and residents. She stated she was not aware of any similar incidents; she received in service on abuse every two weeks.
Interview with ADON H on 04/17/2025 at 2:17 PM revealed there were several types of abuse such as mental, physical, sexual and an example for sexual abuse was inappropriate touch. He stated if he knew about an abuse incident, he made sure the resident was safe, immediately reported to the abuse coordinator/the Administrator because it was a reportable incident to the state. He stated not notifying the abuse coordinator about abuse immediately would put resident at risk for repeated abuse incidents. He stated he received in service every two weeks, most recent one was last week, and there were no incidents of abuse at that time. He stated he learned about Resident #1's inappropriate behavior towards Resident #22 and #52 from the Administrator.
Interview with CNA Q on 04/17/25 at 02:33 PM revealed she was working on the 300 hall and abuse was of several types such as sexual, emotional, physical, verbal. An example for sexual abuse was unnecessary touch of body parts, which she would let the Administrator know immediately. She stated not reporting the abuse would lead to repeat such incidents. She stated she received in services on abuse every two weeks. She stated she had one inappropriate touch incident from Resident #1, and she had reported that incident to the abuse coordinator. She stated she was not aware of any abuse incidents at that time.
Interview with CNA P on 04/17/25 at 03:13 PM revealed she was working at the facility for a year. She stated abuse had several forms such as physical, verbal, sexual and inappropriate touch was sexual abuse. She stated she would immediately report to the Administrator about any abuse incident and not notifying abuse would put more residents at risk and it affected resident safety. She stated the most recent in-service on abuse was a week ago, she was not familiar with Resident #1, and she was not aware of any such abuse incidents in the facility.
Interview with CNA O on 04/17/25 at 03:22 revealed she was working at the facility for 12 years. She stated abuse was of several types such as verbal, physical, sexual, neglect. She stated hitting, sexual touch were examples of abuse. She stated she received in service on abuse a week ago, she would immediately notify the Administrator of aby suspected abuse, not notifying would lead to more abuse. She stated she heard about Resident #1's sexually inappropriate behavior towards others but she had not experienced it, and she was not aware of any other such abuse incidents.
Interview with RN K on 04/17/25 at 03:27 PM revealed abuse was of various types such as physical, verbal, sexual, mental. She stated inappropriate touch and comments were examples of sexual abuse. She stated she had received in-services on abuse every two weeks and she received the most recent one last week. She stated she would immediately notify the abuse coordinator whenever she learned about abuse, the risk for not notifying the Administrator about abuse would lead to continue the abuse towards more residents. She stated she was not aware of any abuse incidents at the facility. She stated she was not familiar with Resident #1; she learned from other staff about his inappropriate behavior towards females.
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Report Alleged Abuse
(Tag F0609)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure all alleged violations involving abuse and ne...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure all alleged violations involving abuse and neglect were reported immediately, but not later than 2 hours after the allegations were made, if the events that cause the allegation involve abuse, to the Administrator of the facility and the State Survey Agency for two (Residents #22 and #52) of 24 residents reviewed for abuse and neglect.
LVN E and LVN M failed to immediately report the sexual abuse incidents involving Residents #22 and #52 to the Administrator. LVN M observed an incident of suspected sexual abuse involving Resident #1 and Resident #22 on 02/21/2025 at 09:36 AM and LVN E observed another incident of suspected sexual abuse involving Resident #1 and Resident #52 on 02/21/2025 at 01:34 PM. The administrator learned about these incidents on 02/25/2025 and she self-reported the allegation of sexual abuse to the state agency on 02/25/2025 at 04:00 PM.
A past noncompliance IJ was identified on 04/17/2025, and the IJ template was provided to the facility on [DATE] at 01:45 PM. The noncompliance began on 02/21/2025 and ended on 02/25/2025. The facility had corrected the noncompliance before the Incident investigation began on 03/31/2025.
This failure could place residents at risk of abuse and neglect.
Findings included:
1. Review of Resident #1's face sheet dated 03/31/2025 reflected Resident #1 was a [AGE] year-old male, with an admission date of 08/01/2023 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors), and was discharged on 03/17/2025.
Review of Resident #1's MDS assessment dated [DATE] reflected Resident #1 had a BIMS score of 07 indicating severe cognitive impairment, was independent in transition from sitting to standing position and walking.
Review of Resident #1's care plan dated 02/15/2025 reflected Resident #1 displays inappropriate behavior of a sexual manner towards females at times. He has also asked other female residents to go back to his room with him . Monitor resident in activities as needed . Remove other residents from harm and sexual advances as needed . Remove resident from public areas if behavior is demonstrated.
2. Review of Resident #22's face sheet dated 04/02/2025 reflected she was an [AGE] year-old female, with an admission date of 01/20/2022 and diagnoses of Dementia (memory loss), psychotic disturbance (a mental health condition characterized by a loss of touch with reality, leading to distorted perceptions, thoughts and behaviors).
Review of Resident #22's MDS assessment dated [DATE] reflected Resident #22 had a BIMS score of 02 indicating severe cognitive impairment, was dependent in chair to bed transfers.
Review of Resident #22's care plan dated 01/24/2022 reflected resident #22 had a diagnosis of Dementia, 09/19/2022 reflected resident #22 was unable to perform ADL functions independently.
3. Review of Resident #52's face sheet dated 04/02/2025 reflected she was a [AGE] year-old female, with an admission date of 05/31/2024 and diagnoses of encephalopathy (brain disfunction leading to symptoms such as altered mental status, memory loss), Cognitive communication deficit (impaired cognitive process).
Review of Resident #52's MDS assessment dated [DATE] reflected Resident #52 had a BIMS score of 10 indicating moderate cognitive impairment and she required moderate assistance with chair to bed transfers.
Review of Resident #52's care plan dated 01/28/2025 reflected she was taking psychotropic medications for depression and anxiety, had a diagnosis of dementia/Alzheimer's and was at risk for increased confusion.
Review of Resident #22's progress note dated 02/21/2025 at 09:36 AM reflected LVN M heard Resident #22 yell No, do not touch me. LVN M observed Resident #1 inappropriately touching Resident #22 and asking her to kiss Resident #1.
Review of Resident #52's progress note dated 02/21/2025 at 01:34 PM reflected LVN E observed Resident # 1 grab the hand of Resident #52 and said, come to my room, then attempted to bend over and kiss Resident #52.
Record review of the provider investigation report reflected the Administrator completed the investigation on 03/04/2025, notified HHSC, ombudsman, medical director, police department, psych services, responsible parties of Residents #1, #22 and #52, Resident #1's medications were reviewed by the medical director, Resident #22 and Resident #52 were assessed and no emotional distress was noted, staff interviews were conducted, and Resident safe surveys were completed.
Record review of the in-service training revealed 63 employees, including LVN E and LVN M, received in service on the topic Reporting abuse neglect and exploitation on 02/25/2025.
Record review of the in-service training revealed 92 employees received in-service on the topic ANE reporting response on 03/31/2025.
Review of Resident #1's progress note dated 03/04/2025 at 02:53 PM revealed social services had a care plan meeting with Resident #1's family member to address Resident #1's behavior issues and appropriate discharge plan, revealed a 30-day discharge notice was issued to Resident #1's family member .
Review of the Q 15-minute check list revealed Resident #1 was checked every 15 minutes from 02/25/25 till 03/17/25.
Record review of the physician order dated 02/26/2025 reflected Resident #1 received a new standing order for Prozac 20 mg, once a day, to address his behavior issues.
Review of the Quality Assurance Committee sign in sheet revealed the facility had the committee meeting on 04/01/2025 to address the identified issue of staff did not report potential ANE to the administrator immediately.
Record review of Resident #1's progress note revealed he had displayed inappropriate behaviors towards females prior to February 2025.
An observation and interview with Resident #22 in the facility TV room on 03/31/2025 at 03:59 PM revealed she was sitting in her wheelchair and watching TV. Resident #22 did not remember the alleged incident which happened on 02/21/2025. Resident #22 felt safe at the facility, she was not afraid of any residents or employees.
An observation and interview with Resident #52 in her room on 03/31/2025 at 04:15 PM revealed she was sitting in her wheelchair watching TV. Resident #52 stated on an unknown date Resident #1 approached her while she was sitting in her wheelchair in the 500 hallway and told her to go to Resident #1's room, Resident #1 grabbed Resident #52's hands and put her hand in Resident #1's private area. Resident #52 stated she told Resident #1 to stop, and an unknown nurse came and separated both. Resident # 52 stated this was the first such incident, she was not injured, she was not afraid of any residents, and she felt safe. Resident #52 stated Resident #1 did not stay at the same hall and he stayed in 600 hall, she did not have any similar experience from Resident #1 anymore. She stated later ADON H and the Administrator came and spoke to her and assured they were addressing the concern, and she would be safe.
Interview with the Administrator on 03/31/2025 at 4:32 PM revealed she had worked at the facility for 3 years and she was the abuse coordinator. She stated she expected all the employees to report to her any suspicion of abuse immediately, all the employees had her contact information available, and all the employees were given in-service training on a regular basis on abuse/neglect. The Administrator stated two female residents, Residents #22 and #52 were inappropriately touched by Resident #1 on 02/21/2025. The Administrator said she first learned about the incident involving Resident # 52 from LVN E on 02/25/2025. As part of the investigation of that incident, she spoke with LVN M on the same day and learned about another incident involving Resident #1 inappropriately touching Resident #22. The Administrator stated both female residents were assessed and they found no injuries, discoloration, pain, or emotional distress. The Administrator stated she educated LVN M on the importance of timely notification of instances where ANE could potentially have taken place. The Administrator stated she instructed staff to complete a 15-minute check on Resident #1 until further notice, reported the alleged incident to the police, and an officer came and spoke with residents. The Administrator stated the incidents were reported to the medical director, responsible parties of each resident who were involved and to the Ombudsman. Resident #1 was referred for psych services and he received new order for medication Prozac. Safe surveys were conducted and ensured no other residents were affected and the residents felt safe and comfortable at the facility. In-service training on ANE and notification was provided to all the employees. The Administrator stated she had a care plan meeting with Resident #1's family and Resident #1 was discharged from the facility. The Administrator stated both incidents involving Residents #22 and #52 were considered as abuse, and abuse was supposed to be reported to the state within 2 hours. She stated she expected the employees to report to her the abuse incident immediately rather than waiting until 02/25/2025. She stated those were the only two incidents involving Resident #1 inappropriately behaving with residents.
Interview with LVN E on 03/31/2025 at 05:10 PM revealed she observed the inappropriate behavior of Resident #1 towards Resident #52 on 02/21/2025 when Resident #52 told her about the incident. She stated she did not consider that incident as abuse since Resident #1was attempting to touch Resident #52. She stated she documented the incident in the nurses note on the same day. She stated she sent an email on 02/25/2025 to the Administrator/abuse coordinator notifying her of the alleged incident. She stated she was expected to report any suspected abuse immediately to the abuse coordinator. She stated she was not aware of any sexually inappropriate behavior by Resident #1. She stated she had received in-services on abuse regularly. She stated once she learned about the incident, she separated both residents, redirected Resident #1, and made sure Resident #52 was safe and comfortable. She stated there were several types of abuse such a physical, sexual, verbal, emotional. She stated she would also report abuse to the physician and family of the residents involved.
Interview with LVN M on 04/01/2025 at 09:30 AM revealed she had worked at the facility for over two years, and she worked on the 600 hall. She stated abuse was hitting or speaking to a resident inappropriately, and there were several types of abuse such as physical, sexual, emotional. She stated she received in-service training on abuse and the most recent one was in February. She stated she would notify the DON and the Administrator/the abuse coordinator immediately of any suspected abuse/neglect. She stated not immediately reporting abuse can lead to continuation of the abusive behavior towards more residents. She stated if she observed a resident was abused, she would immediately intervene and separate them, redirect the aggressor, and make sure the victim was safe. She stated there would be interventions in place to make sure the aggressor was not repeating the behavior, he/she would be always monitored. She stated she would also report the incident to the physician and family. LVN M stated on 02/21/2025, she was working on the 600 hall nurses' station when she heard Resident #22, who was sitting in her wheelchair on the hallway, yelling don't touch me to Resident #1. She stated she saw Resident #1 touching the side of Resident #22's breast, holding, and pulling her arm, asking her to come to his room. LVN M stated she immediately separated both, took Resident #22 to her room and Resident #1 to his room, educated Resident #1 about inappropriate behaviors and boundaries. She stated she made sure Resident #1 stayed in his room, and monitored him frequently. She stated she did not report this incident to the Abuse Coordinator/the Administrator, but she reported this incident to ADON H, soon after the incident. She stated that was a suspected abuse incident and she was supposed to report it immediately to the abuse coordinator. She stated she had reported this incident she witnessed to the Administrator on 02/25/2025 when the Administrator approached her to ask about a similar incident.
An interview with ADON H on 04/01/2025 at 01:34 PM revealed he had worked at the facility for 15 years and he was the supervisor for 400, 500 and 700 halls. He stated there were several types of abuse such as physical, mental, sexual, verbal, and the most recent in-service he received on abuse was yesterday. He stated Resident #1 was staying in 600 hall, and one of the nurses had made a complaint about Resident #1 inappropriately talking but they did not have any abuse incidents involving other residents. He stated he learned from the Administrator on 02/25/2025 about Resident #1 holding the hand of a female resident. He stated he was not told by any LVN about this incident. He said he received in-service on abuse and reporting abuse. He stated if an employee witnessed abuse/suspected abuse, his expectation was the employee should immediately separate the residents and made sure the residents were safe, right away call the abuse coordinator on her phone, and notify her, the physician, and family. He stated all the employees had the abuse coordinator's phone number and it was important to report the abuse to the state and have interventions in place to stop similar incidents from happening. He stated the incidents involving Resident #1 inappropriately touching Resident #22 and #52 were considered as suspected abuse and it had to be reported to the abuse coordinator immediately.
Interview with CNA N on 04/02/2025 at 02:37 PM revealed she had worked at the facility for 11 years; she worked on 500 hall. She stated Resident #1 once inappropriately touched her and she reported this to the Administrator. She stated she was not aware of any other incidents where Resident #1 behaved inappropriately with female residents, other than to Resident #52 sometime in February 2025. She said she received in-service on abuse regarding this incident. She stated Resident #1 never went to other resident's rooms. She stated there were several types of abuse such as physical, sexual, verbal, financial, and she would immediately report any suspected abuse to the abuse coordinator and make sure the residents involved were safe.
Observation and Interview with Resident #22 on 04/16/2025 at 11:36 AM revealed she was sitting in her wheelchair and watching TV in the common area. She appeared clean and stated she did not know Resident #1. she stated she never had any experience of inappropriate touch/behavior towards her by anybody. She stated she had no concerns about abuse.
Observation and interview with Resident #52 in the dining room on 04/16/2025 at 11:49 AM revealed she was sitting in her wheelchair, ready to have her lunch. Resident #52 stated there was only one incident of an inappropriate behavior since she came to the facility, that was regarding Resident #1 touching her and asking her to come to his room. Resident #52 stated she was not aware of any similar incidents involving Resident #1, she was not afraid of any resident or employees at the facility, and she felt safe. She stated Resident #1 held her hand, asked to go to his room, then moved her hand towards his groin area, she suddenly realized his intention and moved her hand, raised her hand, and got the attention of a nurse. She stated the nurse suddenly separated Resident #1 and took her to her room.
Interview with the Administrator on 04/16/2025 at 01:48 PM revealed once she learned about the sexually inappropriate behavior by Resident #1, she interviewed Resident #22 and #52, asked about the inappropriate behavior by Resident #1. The Administrator stated Resident #22 was confused and she did not remember anything about the incident. Resident #52 told the Administrator Resident #1 came to her, grabbed her hand and asked her to go to his room. Resident #52 said no, and the nurse intervened at this point and separated both residents, redirected Resident #1. The Administrator stated Resident #52 never told her about Resident #1 putting Resident #52's hand in Resident #1's groin area. The Administrator stated she was not aware of any previous sexually inappropriate incidents by Resident #1 towards other residents. She stated she had not put any interventions in place from 02/21/2025 till 02/25/2025 regarding Resident #1's behavior but LVN M monitored Resident #1 frequently. She stated once she learned about the incident on 02/25/2025, interventions were in put in place such as: notified medical director, family, 15-minute check on Resident #1, psychiatric services referral, investigated the incident and made sure there were no other similar incidents, provided in service on abuse reporting and reeducated LVN E and LVN M, discharged Resident #1 from the facility on 03/17/2025. She stated she had given verbal waning to LVN E and LVN M for not notifying the abuse coordinator immediately about the abuse incidents which happened on 02/21/2025.
Interview with RN S on 04/17/2025 at 12:29 PM revealed there were several types of abuse such as physical, verbal, sexual. She stated inappropriate touch was an example of sexual abuse, and she would immediately report it to the abuse coordinator. She stated not reporting immediately would lead to more abuse incidents. She stated she received in service on abuse twice a month. She stated the only incident she knew was Resident #1 inappropriately touched staff and she did not know of any other incidents.
Interview with LVN I on 04/17/2025 at 12:50 PM revealed she was working as a nurse at the facility for 2 years. She stated abuse was in different forms such as verbal, physical, emotional and it could happen between resident to resident or employee to resident. She stated an inappropriate touch was example for sexual abuse, she would immediately report to the Administrator of any abuse because delaying would lead to the abuse to continue. She stated she knew Resident #1 and heard from other staff that he inappropriately touched staff and residents. She stated she was not aware of any similar incidents; she received in service on abuse every two weeks.
Interview with ADON H on 04/17/2025 at 2:17 PM revealed there were several types of abuse such as mental, physical, sexual and an example for sexual abuse was inappropriate touch. He stated if he knew about an abuse incident, he made sure the resident was safe, immediately reported to the abuse coordinator/the Administrator because it was a reportable incident to the state. He stated not notifying the abuse coordinator about abuse immediately would put resident at risk for repeated abuse incidents. He stated he received in service every two weeks, most recent one was last week, and there were no incidents of abuse at that time. He stated he learned about Resident #1's inappropriate behavior towards Resident #22 and #52 from the Administrator.
Interview with CNA Q on 04/17/25 at 02:33 PM revealed she was working on the 300 hall and abuse was of several types such as sexual, emotional, physical, verbal. An example for sexual abuse was unnecessary touch of body parts, which she would let the Administrator know immediately. She stated not reporting the abuse would lead to repeat such incidents. She stated she received in services on abuse every two weeks. She stated she had one inappropriate touch incident from Resident #1, and she had reported that incident to the abuse coordinator. She stated she was not aware of any abuse incidents at that time.
Interview with CNA P on 04/17/25 at 03:13 PM revealed she was working at the facility for a year. She stated abuse had several forms such as physical, verbal, sexual and inappropriate touch was sexual abuse. She stated she would immediately report to the Administrator about any abuse incident and not notifying abuse would put more residents at risk and it affected resident safety. She stated the most recent in-service on abuse was a week ago, she was not familiar with Resident #1, and she was not aware of any such abuse incidents in the facility.
Interview with CNA O on 04/17/25 at 03:22 revealed she was working at the facility for 12 years. She stated abuse was of several types such as verbal, physical, sexual, neglect. She stated hitting, sexual touch were examples of abuse. She stated she received in service on abuse a week ago, she would immediately notify the Administrator of aby suspected abuse, not notifying would lead to more abuse. She stated she heard about Resident #1's sexually inappropriate behavior towards others but she had not experienced it, and she was not aware of any other such abuse incidents.
Interview with RN K on 04/17/25 at 03:27 PM revealed abuse was of various types such as physical, verbal, sexual, mental. She stated inappropriate touch and comments were examples of sexual abuse. She stated she had received in-services on abuse every two weeks and she received the most recent one last week. She stated she would immediately notify the abuse coordinator whenever she learned about abuse, the risk for not notifying the Administrator about abuse would lead to continue the abuse towards more residents. She stated she was not aware of any abuse incidents at the facility. She stated she was not familiar with Resident #1; she learned from other staff about his inappropriate behavior towards females.
Review of the facility undated abuse policy titled Prohibition of abuse, neglect, and exploitation standards of practice revealed The Facility will ensure a safe environment for residents by prohibiting ANE. The Facility establishes and implements mechanisms for reporting, investigating, and protecting residents from actual or potential harm. The Facility has designated a person or persons responsible for coordinating and monitoring the ANE prohibition program. This person is the Administrator. Definition: HHSC rules define abuse as: The negligent or willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical or emotional harm or pain to a resident; or sexual abuse, including involuntary or nonconsensual sexual conduct that would constitute an offense under Penal Code §21.08 (indecent exposure) or Penal Code Chapter 22 (assaultive offenses), sexual harassment, sexual coercion, or sexual assault. Sexual abuse: Is non-consensual sexual contact of any type with a resident, including, but not limited to, sexual harassment, sexual coercion, or sexual assault. REPORTING:1. Any employee who becomes aware of an allegation of abuse, neglect, or misappropriation of resident property, shall report the incident to the abuse coordinator, Administrator immediately. 2.Any supervisor of an employee or any employee without a supervisor present at the time of the allegation will report the allegation directly to the Administrator immediately. 3. Failure to do so will result in disciplinary action, up to and including termination. 4.The Facility will report allegations to the state agency in accordance with state law.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was incontinent of bladder rece...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 1 (Resident #32) of 1 resident reviewed for catheter care.
1. The facility failed to ensure CNA C and CNA D maintained the foley catheter drainage bag below Resident #32's bladder during a mechanical lift transfer.
This failure placed residents at risk for the development and/or worsening of urinary tract infections and dislodgement of the foley catheter.
Findings included:
Record review of Resident #32's MDS assessment dated [DATE] reflected a [AGE] year-old male initially admitted to the facility on [DATE] and readmitted on [DATE]. His diagnoses included coronary artery disease, obstructive uropathy (disorder of the urinary tract due to obstructed urinary flow), and hypertension (elevated blood pressure). He had a BIMS score of 04/15 which indicated severe cognitive impairment, required extensive to total assistance with toileting and personal hygiene and was always incontinent of bowel and had a foley catheter.
Record review of Resident #32's care plan started date 01/29/25 reflected, Problem. Resident has Foley Catheter and is at risk for increased urinary tract infection. Goal. Foley will remain patent (not kinked) with no signs and symptoms of UTI. approach Keep tubing and foley bag below the bladder .
Review of Resident#32's Order Summary report dated 03/12/25, reflected, Foley: Catheter drainage to gravity drainage
Observation on 04/01/25 at 11:22 AM revealed CNA C and CNA D entered Resident #32's room to get the resident up for the day. CNA C unhooked the catheter bag from the bed rail and placed it on Resident #32's lap, above the resident's bladder. Urine was observed flowing back toward the resident's bladder. The staff then positioned him over his wheelchair and lowered him into his chair and placed the catheter bag under his wheelchair.
In an interview with CNA C on 04/01/25 at 1:12 PM, he stated he was not sure where the catheter bag should have been positioned during the transfer. He stated he was thinking since the catheter bag was on Resident#32's lap, it was below his bladder. He stated having it above the bladder could cause blockage and then he stated the urine could run backwards, and cause development of infection to the resident.
In an interview with CNA D on 04/01/25 at 1:22 PM she stated placing Resident#32 foley catheter drainage bag in Residdent#32 lap, was below his bladder . She stated she was trained to always keep the resident's foley catheter below the resident's bladder. She stated failing to do this could cause the urine to back up and might cause an infection.
In an interview with the DON on 04/02/25 at 10:27 AM, she stated the facility policy is to keep the foley catheter drainage bag below the resident's bladder all the time. She stated if the CNAs placed the drainage bag on the resident's lap in the sitting position in the sling, during the transfer, for her the drainage bag was below the bladder. She further stated not keeping the foley catheter bag below the residents' bladder, placed them at risk of a urinary tract infection and cross contamination.
Record review of the CNA's proficiency check off for residents' peri-care, revealed:
CNA C's proficiency check off for peri-care revealed he was proficient in care as of 03/05/25.
CNA D's proficiency check off for peri-care revealed she was proficient in care as of 03/07/25.
Review of the facility's policy revised 08/2022, and titled, Catheter Care, Urinary reflected Purpose . to prevent urinary catheter-associated complication, including urinary tract infection .To reduce irritation .Maintaining Unobstructed Urine Flow .3. Position the drainage bag lower than the bladder at all times to prevent urine from flowing back into the urinary bladder.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide pharmaceutical services to ensure the accurat...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide pharmaceutical services to ensure the accurate acquiring, receiving, dispensing, and administering of medications for 1 (Nursing Medication cart hall 500 ) of 4 medication carts reviewed for pharmacy services.
The facility failed to ensure prompt identification of potential diversion of controlled medications when LVN B did not report a damaged blister pack of Lorazepam 0.5 mg (controlled medication).
This failure could place residents at risk of not having their medication available due to possible drug diversion and at risk of not receiving the intended therapeutic benefit of the medication.
Findings included:
Record review of Resident#5's Quarterly MDS assessment, dated 01/26/25, reflected she was an [AGE] year-old female with admission date of 11/30/23. Resident#5's BIMs score was 6/15 which indicated severe cognition impairment. Her diagnoses included diabetes mellitus (elevated blood sugar), dementia (diseases that affect memory, thinking, and the ability to perform daily activities), hypertension (elevated blood pressure).
Record review of Resident#5's Physician order summary report dated March 3, 2025, reflected Lorazepam-Schedule IV tablet; 0.5 mg; amt: 0.5 tab= 0.25 mg; oral once a day-PRN with a start date 03/06/25.
An observation on 03/31/25 at 2:06 PM of medication carts revealed the blister pack in medication Cart for Hall 500, for Resident#5's Lorazepam 0.5 mg (controlled medication) had 2 blisters pills area seal broken , taped on the back, and there was pills still in the blisters.
Review of the controlled medication count sheet dated 03/31/25 for Resident#5's lorazepam 0.5 mg reflected that the count was accurate when compared to the medications in the drawer.
In an interview on 03/31/25 at 2:06 PM LVN B stated she was unaware when the blister pack seal became broken. She stated that the seals are easily torn when they are handled every shift to be counted. She stated the medication was supposed to be discarded if opened to prevent potential diversion of controlled medications.
In an interview on 04/01/25 at 11:14 AM, the DON revealed she expected if a blister pack medication seal is broken; the pill should be discarded. The DON stated it would not be acceptable to keep a pill in a blister pack that was opened. The DON stated the risk to residents would be development of infection, and drug diversion. The DON stated charge nurses were responsible to check, every day, the carts for medications with broken seals during the count with the relieving nurses.
Review of the facility's Medication Labeling and Storage policy, dated 2001, indicated . 3. If the facility has .deteriorated medications or biologicals, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an Infection Prevention and Control Program ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an Infection Prevention and Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 6 residents (Resident #32 and Resident #222) observed for infection control.
The facility failed to ensure CNA C and CNA D used the required PPE for Resident#32 who was on enhanced barrier precautions due to his foley catheter, and wound , while performing a mechanical lift transfer on 04/01/25.
The facility failed to ensure CNA C and CNA D used the required PPE for Resident#222 who was on enhanced barrier precautions due to his foley catheter, and wound, while performing a two person assist transfer on 04/02/25.
These failures could place the residents at risk of cross-contamination and lapses in infection control.
Findings included:
1-
Resident #32
Record review of Resident #32's MDS assessment dated [DATE] reflected a [AGE] year-old male initially admitted to the facility on [DATE] and readmitted on [DATE]. His diagnoses included coronary artery disease, obstructive uropathy (disorder of the urinary tract due to obstructed urinary flow), and hypertension (elevated blood pressure). He had a BIMS score of 04/15 which indicated severe cognitive impairment, required extensive to total assistance with toileting and personal hygiene and was always incontinent of bowel and had a foley catheter. Further review revealed skin conditions: Resident#32 had one state 3 pressure sore, that was present on admission.
Record review of Resident #32's care plan started date 01/29/25 reflected, Problem. Requires enhanced barrier precautions. Goal. Reduce potential for infection. Approach. Educate staff on EBP protocol. Maintain EBP supplies in room.
In an observation on 04/01/25 at 11:20 AM there was no EBP signage in front of Resident#32's room, and no PPE supplies outside the room. There was an 8x11 paper on Resident#32's closet door with the reading ENHANCED BARRIER PRECAUTION. The closet was situated at the middle of the wall facing Resident #32's bed.
In an observation on 04/01/25 at 11:22 AM CNA C and CNA D entered Resident #32's room with the mechanical lift to provide a mechanical lift transfer. Both staff washed their hands and put on gloves, but no gown. Both staff maneuvered the lift around Resident #32's bed and hooked the sling to the lift. CNA C unhooked the catheter bag from the bed frame and placed it on Resident#32's lap. The staff lifted the resident up with the catheter bag and transferred him from the bed to the wheelchair. CNA C then took the urinary drainage bag and placed it on the wheelchair frame. Both CNAs adjusted Resident#32 in his wheelchair. CNA D washed her hands in the bathroom and took the mechanical lift and left the room. CNA C took Resident#32 to the bathroom and proceeded to make Resident#32's bed.
In an interview with CNA C on 04/01/25 at 1:12 PM he stated residents who had foley catheters were under enhanced barrier precautions. CNA C stated, he received training on EBP, and did not know that resident transfer was a form of high contact with the resident, that requires to put on gown. He stated the risk would be spreading germs between residents and staff.
In an interview with CNA D on 04/01/25 at 1:22 PM she stated, she received training on EBP, and she knew that she was supposed to put on a gown during resident transfer. She stated, she did not put on the gown, because when she entered the room, Resident#32 was ready for transfer with the sling under him. She stated the risk to the resident was development of infection.
2- Resident #222
Record review of Resident #222's admission MDS assessment dated [DATE] reflected a [AGE] year-old male initially admitted to the facility on [DATE]. His diagnoses included non-traumatic brain dysfunction, obstructive uropathy (disorder of the urinary tract due to obstructed urinary flow), Wound infection, Parkinson's (progressive neurological disorder), malnutrition. He had a BIMS score of 9 which indicated moderate cognitive impairment. He required extensive to total assistance with toileting and was always incontinent of bowel and had a foley catheter. Resident #222 MDS reflected he had one stage 2 pressure ulcer.
Record review of Resident #222's care plan started date 01/29/25, updated on 4/2/25 reflected the following, Problem: [Resident #222] Requires enhanced barrier precautions. Goal: Reduce the potential for infection. Approach: Educate staff on EBP protocol, Maintain PPE supplies in room, Place pink magnet on door frame.
Record review of Resident #222's Physician Order dated 3/26/25 reflected, Enhanced Barrier precaution, every shift, day, evening.
In an observation on 04/02/25 at 11:20 AM there was no EBP signage in front of Resident#222's room, and no PPE supplies outside the room. There was an 8x11 paper on Resident#222's closet door with the reading ENHANCED BARRIER PRECAUTION. There was a rectangular pink magnet placed on the door outside of Resident #222's room.
In an observation on 04/02/25 at 9:43 AM CNA C and CNA D entered Resident #222's room. Both staff washed their hands and donned gloves, but did not wear the gown. CNA C tied the gait belt around Resident #222's waist. The two CNAs helped Resident #222 transfer from the bed to the wheelchair using the gait belt. After the transfer was completed, they readjusted Resident #222's position in the wheelchair and CNA C took off the gait belt. CNA C and CNA D then proceeded to remove gloves, performed hand hygiene, and exited the resident room.
In an interview with CNA C and CNA D on 04/02/25 at 09:52 AM, CNA C stated residents who had foley catheters had enhanced barrier precautions. They stated the pink magnet outside the resident door signifies that resident is on EBP. They stated as CNAs they had received training on EBP, and it did not indicate wearing gowns while transferring a resident on EBP since it was not a high contact activity. They stated they performed hand hygiene, donned gloves, and mask. Both CNAs stated because the transfer involves close contact with the resident with attaching and removing the gait belt as well as providing support during the actual transfer, the risk of not donning appropriate PPE during EBP could cause increased infection and possibility of spreading germs between residents and staff.
In an interview with the DON on 04/02/25 at 10:27 AM, she stated she had been working in the facility for about a month. The DON stated per the facility policy resident's transfer was not a form of high contact activity with the resident in EBP. She further stated staff were not required to wear gowns for the resident transfer. She stated the risk of not wearing appropriate PPE was potential spread of infection.
Record review of in-service documents revealed the facility did in service on EBP for staff on 11/29/24. The in-service topic covered: How Do I know if EBP needs to be used? EBP needs to be donned (put on) prior to beginning any high contact resident care activity on residents with chronic wounds and/or indwelling medical devices. What is not considered a high contact resident care activity? Delivering or picking up a meal tray. Passing ice water. Taking meal orders for tray ticket. Delivering supplies or other items to the resident rooms. Placing requested items within resident reach. Any task that does not require close contact with resident.
Record review of the facility's policy, Enhanced Barrier Precautions, with revision date August 2022, reflected, Enhanced barrier precautions (EBPs) are utilized to prevent the spread of transmission of multidrug-resistant organisms .EBPs employ targeted gown and gloves use during high contact resident care activities .3. Examples of high contact care activities requiring the use of gown and gloves for EBPs including a. dressing; b. Bathing/showering; d. changing linens; e. changing briefs or assisting with toileting; f. device care or use (central line, urinary catheter .etc ) and g. wound care.9. staff are trained prior to caring for residents on EBP. 10. Signs are posted on the door or wall outside the resident room indicating the type of precautions and PPE required.
Record Review of US Centers for Disease Control and Prevention website Frequently Asked Questions (FAQs) about Enhanced Barrier Precautions in Nursing Homes | LTCFs | CDC dated June 28, 2024 reflected the following, Frequently Asked Questions (FAQs) about Enhanced Barrier Precautions in Nursing Homes .2. Enhanced Barrier Precautions expand the use of gown and gloves beyond anticipated blood and body fluid exposures. They focus on use of gown and gloves during high-contact resident care activities that have been demonstrated to result in transfer of MDROs to hands and clothing of healthcare personnel, even if blood and body fluid exposure is not anticipated. Enhanced Barrier Precautions are recommended for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices). Standard Precautions still apply while using Enhanced Barrier Precautions. For example, if splashes and sprays are anticipated during the high-contact care activity, face protection should be used in addition to the gown and gloves .
Record Review of updated guidance from CMS Center for Clinical Standards and Quality/Quality, Safety & Oversight Group Ref: QSO-24-08-NH dated march 20,2024 reflected, . EBP are used in conjunction with standard precautions and expand the use of PPE to donning of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing .For residents for whom EBP are indicated, EBP is employed when performing the following high-contact resident care activities: o Transferring
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure a discharge MDS was electronically completed and transmitted...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure a discharge MDS was electronically completed and transmitted to the CMS System within 14 days after completion for one (Resident #16) of one resident reviewed for discharge assessments.
The facility failed to complete and transmit Resident #16's discharge MDS assessment within 14 days of completion.
This failure could place the residents at risk of having incomplete records.
Findings include:
Review of Resident #16's face sheet, dated 04/02/25, reflected Resident #16 was an [AGE] year-old female admitted to the facility on [DATE] and discharged from the facility on 12/05/2024.
Review of Resident #16's MDS assessments on 04/02/25 revealed Resident #16 did not have a discharge MDS assessment completed. This MDS record was identified as greater than 120 days late on the resident assessment facility task.
An interview on 04/02/25 at 09:41 AM with MDS LVN E revealed Resident #16 was discharged from the facility on 12/05/2024. LVN E stated that she was responsible for completing all MDS assessments. She stated she completed the MDS Discharge assessment on 12/9/24; however, the MDS assessment did not have an RN signature and was not transmitted to CMS. She stated she was aware that MDS assessments needed to be completed in 7 days after resident discharge and transmitted to CMS within 14 days of MDS assessment completion. Failure to complete and transmit MDS assessment in a stipulated time will lead to inaccurate resident census. MDS LVN E stated she will complete and transmit Resident #16's MDS assessment after the interview was completed.
In an interview on 04/02/25 at 10:24 AM the DON stated that she was the DON in the facility for the last three weeks. She stated the Facility MDS Nurse was responsible for completing all MDS assessments in a timely manner and it was her expectation that all the MDS assessments were completed and transmitted to CMS within the stipulated time frame. She stated that failure to do so will lead to CMS not being aware if the resident was still residing in the facility. She added as a DON of the facility, she ensured that she signed on all MDS assessments that needed to be transmitted to CMS on a daily basis since she started the DON role of the facility.
Review of facility's policy titled Resident Assessment revised on January 12, 2020 reflected, . It is the Standard of Care at this facility to conduct, initially and periodically, a comprehensive, accurate assessment of each resident's functional capacity utilizing the Minimum Data Set (MDS) according to the guidelines set forth in the Resident Assessment Instrument (RAI) manual .Comprehensive assessments will be completed not less often than once every 12 months (366 days), within 14 calendar days after admission, or within 14 days of a significant change determination . Tracking records and OBRA assessments will be transmitted electronically, in a CMS specified format, within 14 days of the assessment completion. MDS transmission Validation Reports will be saved electronically.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each Resident, consistent with Resident rights, that include measurable objectives and time frames to meet Residents' mental and psychosocial needs for 1 (Resident #32) of 4 residents reviewed for care plans.
The facility did not develop and implement a comprehensive person-centered care plan to address Resident # 32's pressure ulcers.
This failure could place residents at risk of not having a plan developed to address care needs.
Findings include:
Record review of Resident #32's MDS assessment dated [DATE] revealed Resident #32 was a [AGE] year-old male initially admitted to the facility on [DATE] and readmitted on [DATE]. Relevant diagnoses included Anemia (Lower amount of healthy red blood cells), Hypertension (High blood pressure), Heart Failure, Hyperlipidemia (high lipid levels ) and Respiratory failure (condition in which lungs are unable to perform their primary function: moving oxygen into the bloodstream and removing carbon dioxide). It also revealed Resident#32 had one Stage 3 pressure ulcer (stage 3 pressure ulcer is a localized area of skin damage that develops when prolonged pressure is applied to the body involving full thickness skin loss, exposing subcutaneous fat) that was present upon admission/entry or reentry.
Review of Resident #32's Comprehensive Care Plan, last reviewed 1/29/2025, reflected there was no care plan that addressed Resident #32's pressure ulcer.
Review of Resident #32's Physician order dated 3/27/2025 reflected, Coccyx area (tailbone)wound. Clean with saline, pat dry . once a day.
Review of Resident #32's Physician order dated 3/20/2025 reflected, Resident Air loss mattress.
Interview with LVN G on 04/02/25 at 09:28 AM revealed that Resident #32 had a stage 3 pressure ulcer on his coccyx. She stated that there were wound care orders for Resident #32 to be performed daily. She stated that Resident #32's pressure ulcer should be care planned, but she was not able to find a care plan on Resident #32's electronic health record. She stated the risk of not care planning was lack of communication of possible treatments or approaches for the mentioned care area and failure to provide personalized care to the resident.
Interview with MDS LVN E on 04/02/25 at 09:41 AM revealed ADONs and herself were responsible for care planning chronic conditions for the residents. She stated that Resident #32 had a pressure ulcer when he admitted back to the facility from the hospital in March 2025. She stated Resident #32 had pressure ulcer listed on his MDS and wound treatment on physician orders and should have been care planned for it. She also stated the risk for not care planning was potential to miss out on patient centered care and possible worsening of pressure ulcers.
Interview with the DON on 04/02/25 at 10:19 AM revealed Nurses, MDS coordinator and ADONs were responsible for care planning and her expectation was that resident care needs needed to be care planned accurately. She stated that care plans paint the story of the resident and is a blueprint for resident care. She stated that there was no great risk for not care planning the pressure ulcer since Resident #32 had wound orders and the nurses would know to take care of it and it would not be missed.
Interview with ADON A on 04/02/25 at 11:21 AM revealed that the DON, ADONs and MDS LVN were responsible for care planning. She stated that Resident #32 had a pressure ulcer that needed to be care planned upon his readmission. She stated not care planning can result in not providing adequate, resident centered care to the residents.
Record review of facility policy titled, Care planning -Interdisciplinary team revised March 2022, reflected Comprehensive, patient centered care plans are based on resident assessment and developed by the inter disciplinary team.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Observation, interview, and record review, the facility failed to ensure all residents were free of significant medicat...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Observation, interview, and record review, the facility failed to ensure all residents were free of significant medication errors for 1 of 5 residents (Resident #38) reviewed for pharmacy.
The facility failed to ensure the medication Lisinopril tablet 2.5 mg, twice a day was given to Resident #38 on 03/29/2025, 03/30/2025 and 03/31/2025.
This failure could place residents at risk of medical complications and not receiving the therapeutic effects of their medications.
Findings included:
Record review of Resident #38's face sheet dated 04/01/2025 revealed he was an [AGE] year-old male with an admission date of 03/10/2025 with diagnoses of hypertension (high blood pressure) and heart failure.
Record review of Resident #38's MDS assessment dated [DATE] revealed he had a BIMS score of 09 indicating moderate cognitive impairment. Resident #38 needed moderate assistance with chair to bed and toilet transfers.
Record review of Resident #38's care plan dated 03/13/2025 revealed he had a history of CHF and is at risk for SOB, chest pain, increased edema (swelling due to fluid buildup in the body) and fluctuations in blood pressure and a diagnosis of hypertension.
Record review of Resident #38's order summary dated 04/01/2025 revealed he had a standing order for Lisinopril (medication for lowering blood pressure) 2.5 mg tablet twice a day: 8 AM and 8 PM every day, starting 03/10/2025. Review revealed no physician orders to hold the medication if the blood pressure was outside of certain parameters.
Record review of Resident #38's MAR dated 04/01/2025 for Lisinopril 2.5 mg revealed this medication was not administered on 03/29/2025, 03/30/2025 and 03/31/2025 to Resident #38 due to the drug item not available and awaiting pharmacy delivery. The Blood Pressure reading on 03/29/2025 at 8:00 AM was 136/69 and 8:00 PM was 136/63. There was no blood pressure documented for 03/30/2025. On 03/31/2025 the blood pressure for 08:00 AM was 160/71 and 8:00 PM was 148/63.
An observation and Interview with Resident #38 on 03/31/2025 at 11:46 AM in his room revealed he was sitting in his wheelchair; oxygen was in use. Resident #38 appeared in clean clothes and he presented no signs and symptoms of pain, discomfort. Resident #38 stated he had a diagnosis of high blood pressure, and he did not receive his medication Lisinopril on 03/30/2025, he could not remember if he received Lisinopril that day morning or the previous days. Resident #38 stated a nurse told him that the medication was not available at the facility. Resident #38 stated he had no negative effects related to high blood pressure at the time of the interview.
An interview with the Administrator on 04/01/2025 at 01: 04 PM revealed she had worked at the facility for 3 years. She stated she expected all the residents to receive their medications as per the order from the physician and not getting medications can lead to health issues. She stated she expected all the nurses to make sure the medications were administered to the residents they were responsible for and to notify the supervisor of any concerns they had. She stated the DON was responsible to make sure the nurses were trained, doing their job, and were administering the medications to the residents as per the physician's order. She sated she was not aware that Resident #38 was not getting blood pressure medication lisinopril for 3 days.
An interview with RN ADON on 04/01/2025 at 01:34 PM revealed he was the supervisor for Resident #38's hall. He stated he had worked at the facility for 15 years. He stated he expected all the residents to receive their medications as per the physician's order and all the nurses were responsible to give the medications as per the order. He stated he expected the nurses who provided medications to contact the pharmacy and reorder the medications at least 72 hours before the medication ran out. He stated if there was a problem in getting the medications in a timely manner or were no medications available, he expected the nurse to contact the pharmacy to find out the reason, notify the supervisor and physician so that the physician can order another medication or advise what to do. He stated he was not aware that Resident #38 did not receive his Lisinopril for 3 days. He stated Resident #38 had a diagnosis of hypertension and not receiving this medication can lead to high blood pressure, affect his kidney and all organ systems negatively, it can lead to a stroke and even death. He stated he expected the nurses to report to the supervisor if there was a problem in getting a medication from the pharmacy and the medication not being available was not an acceptable excuse not to give the medication to Resident #38. He stated all the nurses were given regular in-service training on medication administration and knowing what to do when a medication was not available was considered as a basic nursing knowledge. He stated he was ultimately responsible to make sure all the residents in his hall received their medications as per the physician's order.
An interview with RN L on 04/01/2025 at 02:41 PM revealed she had worked at the facility since 2017 and she provided care to Resident #38. She stated Resident #38's Lisinopril was available today but he was not given his Lisinopril medication for the morning because his blood pressure was low. She stated if a medication was not available, she would contact the pharmacy. She said if there was a problem in getting the medication timely, she would immediately notify the physician so that the physician can order another medication or give advice as what to do next. She stated Resident # 38 was diagnosed with high blood pressure and not getting medication can affect the resident negatively, and can lead to stroke. She stated Resident #38 required vitals checked at least once a during the shift. She stated the nurse who was working on Resident #38's hall was responsible to make sure there was enough medicine and if not to call the pharmacy/physician and notify the ADON/supervisor. She stated she did not remember when the last time she received an in service on medication administration was, but she learned the basics about medication administration from the nursing school.
An interview with LVN I on 04/01/2025 at 02:56 PM revealed she had worked at the facility for 6 years and she provided care to Resident # 38. She stated she worked the 6 PM to 10 PM shift on 03/29/2025, and she noticed there was no medication Lisinopril available. She said she notified the resident, but she did not contact the pharmacy, the physician, or her supervisor about it. She sated it was not an acceptable excuse not to give a resident their medication because it was not available. She said a medication had to be reordered by contacting the pharmacy when the nurse learns that there were only 7 pills left. She stated if a medication was not available, she was expected to contact the pharmacy, notify the physician and her supervisor. She stated there were no Lisinopril tablets available at the facility for emergency purpose on 03/29/2025. She stated not getting Lisinopril can cause a resident to have high blood pressure and stroke. She stated she received in service training on medication administration but did not remember when the last time she received it was.
An interview with the DON on 04/02/2025 at 10:32 AM revealed she had worked at the facility for 4 weeks. She stated she was not aware that Resident #38 was not given his Lisinopril medication for 3 days. She stated she expected all the residents to receive their medications as per the order from the physician and the nurses were responsible to make sure the medication was given to the resident. She stated if a medication was not available, the nurse was expected to contact the pharmacy to reorder, notify the physician when there was no response from the pharmacy and get advice from the doctor as what to do next. She stated not getting blood pressure medication can lead to high blood pressure and stroke. She stated she was responsible to make sure the nurses were doing their job, giving all the medicines to the residents as per the physician's orders. She stated she expected the nurses to order the medications 7 days before the medications ran out. She stated since she started working at the facility, she had meetings with the nurses to train them on medication administration.
An interview with RN K on 04/02/2025 at 11:35 AM revealed she had worked at the facility since October 2024, and she provided care to Resident #38 on 03/30/2025 during day shift. She stated Lisinopril was not available at the facility that day, and the resident did not receive that medication during her shift. She stated she contacted the pharmacy but did not get the medication, and she did not call the physician or anybody else at the facility. She stated not getting Lisinopril can cause the blood pressure to go up and can increase the risk for a stroke. She stated the nurse on duty was responsible to give all the medications to the residents as per the physician's order, reorder the medications by contacting the pharmacy, make follow up contacts with the pharmacy regarding reorders and notify the physician and supervisor if a medication was not available to administer. She stated there was no Lisinopril available at the facility for emergency purpose on 03/30/2025.
An attempted telephone interview with LVN J on 04/02/2025 at 12:33 PM received no response, left a voice mail requesting a call back.
A telephone interview with Resident #38's NP on 04/02/2025 at 02:22 PM revealed she was providing care to Resident #38. She stated she was not aware that Resident #38 did not receive medication Lisinopril for 3 days as per the physician's order, and nobody from the facility contacted her regarding the same. She stated not getting Lisinopril medication can cause high blood pressure and even stroke to Resident #38. She stated she expected the facility to notify her if a resident was going without a medication so that she could order another medication.
Review of the facility policy titled Administering Medications dated April 2019 reflected Medications are administered in a safe and timely manner, and as prescribed. The director of nursing services supervises and directs all personnel who administer medications, . Medications are administered in accordance with prescriber orders, including any required time frame.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for the facili...
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Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for the facility's only kitchen.
The facility failed to ensure food items in the facility walk-in freezer were covered, labeled, and dated.
These failures could affect residents who received their meals from the facility's only kitchen, by placing them at risk for food-borne illness, and food contamination.
Findings included:
Observation on 03/31/25 at 09:41 AM of the facility walk-in freezer revealed:
1. Frozen ground beef patties inside a cardboard box were not covered and not dated.
2. Frozen oatmeal raisin cookie dough inside a plastic bag in a cardboard box was left open.
3. Frozen meat that looked like Chicken breasts were out of their original packaging and were not dated or labeled.
In an interview on 03/31/25 at 09:46 AM Assistant [NAME] F revealed everyone in the kitchen including cooks, dietary aides, and the dietary manager was responsible for covering, dating, and labeling food items in the kitchen. She stated all food items should be covered, labeled, and dated. She added they should add expiration dates and use by dates on opened food items so they can use the food items before expiry. She stated not covering, labeling, and dating food items could cause cross contamination and potentially cause illness in residents.
In an interview on 04/01/25 at 01:26 PM, the Dietary Manager stated everyone including cooks and herself were responsible for covering, dating, and labeling all food items in the kitchen. She stated her expectation was all food items in the kitchen should be marked with received date once they arrive at the facility and used by date for leftovers and opened food items. She stated it was her expectation that all food items should be appropriately dated, covered, and labeled by the kitchen staff. She stated that they had the food delivery truck on 03/31/25 and the staff was probably in the process of rearranging items but that should not be an excuse for not covering, labeling, or dating food items in the kitchen.
She stated the risk of not dating, labeling, covering food items was cross contamination resulting in food borne illness. She added as the dietary manager, she was responsible for providing in-service regarding dating, covering and labeling food items appropriately.
Review of facility's policy titled Food receiving and Storage revised December 2008 reflected, Foods shall be received and stored in a manner that complies with safe food handling practices .7. All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by date) .
Review of the Food and Drug Administration Food Code, dated 2022, reflected, .3-302.12 Food Storage Containers, Identified with Common Name of Food. Except for containers holding food that can be readily and unmistakably recognized such as dry pasta, working containers holding food or food ingredients that are removed from their original packages for use in the food establishment, such as cooking oils, flour, herbs, potato flakes, salt, spices, and sugar shall be identified with the common name of the food 3-305.11 Food Storage.(B) .refrigerated, ready-to eat time/temperature control for safety food prepared and packaged by a food processing plant shall be clearly marked, at the time the original container is opened in a food establishment and if the food is held for more than 24 hours, to indicate the date or day by which the food shall be consumed on the premises, sold, or discarded, based on the temperature and time combinations specified in (A) of this section and: (1) The day the original container is opened in the food establishment shall be counted as Day 1; and (2) The day or date marked by the food establishment may not exceed a manufacturer's use-by date if the manufacturer determined the use-by date based on food safety