SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure that the resident environment...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 3 out of 26 sampled residents, residents that had multiple falls with injuries were not provided interventions or adequate supervision to prevent falls from occurring. A resident had a fall that resulted in a left hip fracture and the resident was hospitalized . In addition, a resident had a fall resulting in a hematoma to the forehead. Resident identifiers: 32, 48, and 53.
Findings included:
1. Resident 48 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but not limited to, psychosis not due to a substance or known physiological condition, dementia, need for assistance with personal care, muscle weakness, unsteadiness on feet, dysphagia, major depressive disorder, presence of left artificial hip joint, presence of left artificial ankle joint, chronic obstructive pulmonary disease, persistent affective mood disorder, essential hypertension, and convulsions.
On 5/2/22 at 8:35 AM, an interview was conducted with resident 48. Resident 48 stated that he had been hospitalized on ce since his admission to the facility. Resident 48 stated that he was unable to recall the details of the hospitalization or when it happened. During the interview Resident 48's call light was observed on the floor near the head of the bed.
On 5/2/22 at 12:39 PM, an observation was conducted of resident 48's room. A fall mat was not present in resident 48's room. Resident 48 stated that he did not have a fall mat.
Resident 48's medical record was reviewed on 5/3/22.
A care plan Focus initiated on 11/17/19, documented [Name of resident 48 removed] is at risk for falls psychosis, intracranial injury, convulsions, repeated falls, abnormal posture, need for assistance with personal care, abnormality of gait and mobility, lack of coordination, dementia. A care plan Goal initiated on 11/17/19, documented [Name of resident 48 removed] will not sustain serious injury through the review date. The interventions included, but not limited to:
a. Be sure resident 48's call light is within reach and encourage him to use it for assistance as needed, resident 48 needs prompt response to all requests for assistance. Initiated on 11/18/19.
b. Ensure commonly used items were within reach prior to leaving the room. Initiated on 11/18/19.
A Fall Risk Evaluation dated 6/15/20, documented resident 48 Not at Risk for falls.
A quarterly Minimum Data Set (MDS) assessment dated [DATE], documented that resident 48 had a Brief Interview for Mental Status (BIMS) score of 6. A BIMS score of 0 to 7 indicates severely impaired cognition. In addition, resident 48 was documented as requiring extensive assistance of one person for bed mobility, transfers, locomotion on and off the unit, dressing, toilet use, and personal hygiene. Resident 48 required supervision of one person for walk in room and corridor. Resident 48 was not steady moving from a seated to standing position and surface to surface transfers between bed and chair or wheelchair. Resident 48 was only able to stabilize with human assistance.
On 8/2/20 at 4:27 AM, an Alert Note documented Around 0400 (4:00 AM), pt (patient) was seen getting up from the floor of his room. Pt had his nasal cannula wrapped around his R (right) shoe. Pt appeared to have tripped and fallen because of that. Pt stated, 'I fell but I am okay.' Pt was assessed for any injuries. No apparent injuries. V/s (vital signs) WNLs (within normal limits). Neuro (neurological) checks started. Pt denies any pain. MD (Medical Director) notified. [Note: No new interventions were implemented to prevent falls.]
On 8/4/20 at 8:15 AM, a Nursing Note documented At approximately 0815 (8:15 AM) [name of resident 48 removed] was standing at the nurses station just hanging out. Night nurse [name of nurse removed] and I were in the process of counting narcotics when we heard [name of resident 48 removed] saying 'whoa' 'whoa' so we both quickly turned around to find [name of resident 48 removed] on the floor. I asked [name of resident 48 removed] what happened when he said 'I slipped on my socks' 'I am fine honey' Upon assessment I did NOT find as (sic) injuries, bruises, or markings.
A care plan Focus initiated on 8/4/20, documented The resident has had an actual fall with injury A care plan Goal initiated on 8/4/20, documented The resident broke his left hip and had surgery. Will resume usual activities without further incident through the review date. The interventions included:
a. Ensure that resident 48 was wearing shoes while ambulating. Initiated on 8/4/20.
b. Physical Therapy (PT) consultation for strength and mobility. Initiated on 8/4/20.
c. A second pair of shoes was ordered for resident 48. Initiated on 8/4/20.
d. Pharmacy consultation to evaluate medications. Initiated on 8/4/20. [Note: A pharmacy consultation to evaluate resident 48's medications related to the fall on 8/4/20, was unable to be located.]
e. Neuro checks per facility protocol. Initiated on 8/4/20. [Note: Intervention was a medical intervention and not an intervention to prevent falls.]
On 8/7/20 at 7:47 AM, an Alert Note documented CNA (Certified Nursing Assistant) witnessed fall. Resident fell and hit his head on back of chair. Assessed for any injuries. Resident denies any pain, says 'I feel fine.' CNA and Nurse helped him up on either side and helped him back to his room and bed. Neuro checks started. Resident denied any weakness or pain. Both CNA and Nurse helped him up and ambulating to room with one on each side. His gait felt weak to nurse as we were helping him. When spoke with sister she was concerned, and asked about awareness of numerous brain surgeries he has had in past.
A care plan intervention initiated on 8/7/20, documented Nurse Practitioner to asses resident [Note: No new interventions to prevent falls were identified within the Nurse Practitioner (NP) assessment.]
A care plan intervention initiated on 8/10/20. documented CBC (complete blood count) and CMP (comprehensive metabolic panel) for increase in falls. [Note: No new interventions to prevent falls were identified from the laboratory blood draw.]
On 8/11/20 at 4:10 AM, an Alert Note documented Heard groaning sounds coming from residents room. Nurse and CNA went to check on resident and was found on the floor laying on his right side by they (sic) door. Resident stated 'I just fell hard' when asked if he could describe what happened.Immediate (sic) head to toe assessment. No bruising, skin tears or red spots noted, pupils PERRlA (pupil, equal, round, reactive to light and accommodation) no bumps or bruising on head. Resident stated 'I hurt everywhere'. No visual signs of pain when moving Lower extremities, Resident was able to stand with assist and transfer into wheelchair and then transfer back to bed. Non-skid socks place on resident.
Care plan interventions initiated on 8/11/20, documented Non-skid socks when in bed. and COVID-19 (Coronavirus disease) testing as needed. [Note: The COVID-19 testing intervention was a medical intervention and not an intervention to prevent falls.]
A Fall Risk assessment dated [DATE], documented resident 48 At Risk for falls.
A quarterly MDS assessment dated [DATE], documented that resident 48 required extensive assistance of one person for bed mobility, transfers, dressing, toilet use, and personal hygiene. Resident 48 required limited assistance of one person for walk in room and corridor and locomotion on and off the unit. Resident 48 was not steady moving from a seated to standing position and surface to surface transfers between bed and chair or wheelchair. Resident 48 was only able to stabilize with human assistance.
On 10/16/20 at 6:48 PM, a Nursing Note documented On assessment Resident noted to be guarding his left leg and grimacing & saying 'ouch ouch' post fall incident, unwitnessed dated 10/16/20, 1814pm (6:14 PM). No skin breakdown noted, no redness. Limited ROM (range of motion) to left leg noted. Assisted Resident to bed, Oxygen on, bed in low position. Call light in reach. NP ordered xray of hip, called in for STAT (immediately) tonight, . [Note: No new interventions were implemented to prevent falls.]
On 10/16/20 at 7:32 PM, a Nursing Note documented Sent patient to [name of hospital removed] ED (emergency department) for further evaluation of left hip post unwitnessed fall incident tonight. Resident is verbalizing intense pain even on light palpation and unable to perform any ROM over left leg. Requested STAT-Xray earlier but has not been performed at this time prior to transfer.
The Hospital History and Physical dated 10/16/20, documented a chief complaint of left hip pain. presents to the emergency room after a ground level fall from his wheelchair. He landed on his left hip. Workup in the emergency room showed a left hip fracture. I was consulted. Orthopedics was called by the emergency room physician.
On 10/17/20 at 9:12 AM, a Nursing Note documented Spoke with [name of Power of Attorney (POA) removed] in regard to [name of resident 48 removed] fall and transfer to hospital last night. Surgery is scheduled for sometime today, [name of POA removed] calling for update and will call back to give information.
A reentry Fall Risk assessment dated [DATE], documented resident 48 At Risk for falls.
On 10/21/20 at 3:45 AM, an Alert Note documented . Resident doing well with readmission. Resident denies pain at the moment, but will say 'ouch' during brief changes. Resident is following hip precautions and is compliant with medications.
A significant change MDS assessment dated [DATE], documented that resident 48 had a BIMS score of 4. A BIMS score of 0 to 7 indicates severely impaired cognition. In addition, resident 48 was documented as requiring extensive assistance of one person for bed mobility, transfers, locomotion on and off the unit, dressing, toilet use, and personal hygiene. Resident 48 was not steady with surface to surface transfers between bed and chair or wheelchair and was only able to stabilize with human assistance.
A quarterly MDS assessment dated [DATE], documented that resident 48 required extensive assistance of one person for bed mobility, transfers, locomotion on and off the unit, dressing, toilet use, and personal hygiene. Resident 48 required limited assistance of one person for walk in room and corridor.
An admission Fall Risk assessment dated [DATE], documented resident 48 Not at Risk for falls.
On 2/15/22 at 10:49 PM, a Nursing Note documented Resident was heard calling out from room at 2155 (9:55 PM). When staff entered to check on him he was found lying on his back on the floor. Resident stated, 'I fell on my back.' Resident was assessed. No injuries noted to head. Denied hitting his head. Redness and some minor scratches were found to the right side of his back. Area cleaned. Also has redness to the front of left thigh. Originally stated his back hurt but quickly said it was feeling better while nurse was assessing. Denies pain at this time. Neuro checks initiated and WNL.
A Fall Risk assessment dated [DATE], documented resident 48 Not at Risk for falls.
A care plan Focus initiated on 3/5/19, documented [Name of resident 48 removed] has limited physical mobility r/t (related to) r/t (sic) dementia, lack of coordination, abnormalities of gait and mobility, need for assistance with personal care, intracranial injury, convulsions. He is at risk for falls. [Name of resident 48 removed] had an actual fall 2/15/2022. The interventions included, but not limited to:
a. Fall mat placed at bedside. Initiated on 1/18/22.
b. Non-skid socks to prevent further incident of fall (2/15/22). Initiated on 2/16/22. [Note: A care plan intervention Non-skid socks when in bed. Was initiated on 8/11/20.]
c. Provide supportive care, assistance with mobility as needed. Document assistance
as needed. Initiated on 2/16/22.
On 5/3/22 at 12:49 PM, an interview was conducted with Unit Manager (UM) 1. UM 1 stated that falls were discussed in the morning meeting with the team and the team would try to find the cause of the fall. UM 1 stated that interventions were implemented to prevent another fall from happening and interventions were based on the previous fall. UM 1 stated that fall interventions were on the resident care plan. UM 1 stated that each resident had a Kardex in the Kardex book that staff were expected to review and sign. UM 1 stated the Kardex were updated weekly and as needed. [Note: The resident Kardex book was reviewed and five staff had signed the book.]
On 5/3/22 at 1:04 PM, an interview was conducted with CNA 9. CNA 9 stated that she would check the Kardex book for resident fall interventions or she would check with the nurse in the morning. CNA 9 stated that she would check with the nurse in the morning to make sure no one fell the day before. CNA 9 stated the fall interventions in place for resident 48 were to check on him and offer a drink, check to see if he was wet, and ensure resident 48's bed was in a low position. CNA 9 stated that resident 48 did not eat much but resident 48 would eat ice cream. CNA 9 stated that resident 48 did not have a fall mat. [Note: CNA 9 had not signed the Kardex book.]
On 5/3/22 at 1:23 PM, an interview was conducted with CNA 10. CNA 10 stated that she would have to ask the charge nurse and check the resident's care plan for fall interventions. CNA 10 stated that resident 48 was an extensive one person assistance. CNA 10 stated that she would have to ask someone regarding fall interventions for resident 48. CNA 10 stated that she did not know off the top her head if resident 48 had a low bed or a fall mat in place. [Note: CNA 10 had not signed the Kardex book.]
On 5/3/22 at 1:43 PM, an interview was conducted with CNA 2. CNA 2 stated if a resident had a fall she would report to the nurse immediately, she would check the resident, and take the resident's vital signs. CNA 2 stated that resident 48 had never fallen in the bed but he would get unsteady on his feet when he walked. CNA 2 stated that resident 48 did not have a fall mat. [Note: CNA 2 had not signed the Kardex book.]
On 5/4/22 at 9:03 AM, an interview was conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated that resident 48 was noncompliant at every aspect. LPN 1 stated that resident 48 was on hospice and required assistance with everything and resident 48 refused to get out of bed and walk. LPN 1 stated that several interventions for falls have been implemented at different times. LPN 1 stated that resident 48 had been more compliant and very verbal lately. LPN 1 stated resident 48 did have a fall mat at one time. LPN 1 stated that interventions in place to keep resident 48 safe from falls were supervision while in the wheelchair and a one to two person assistance with transferring. LPN 1 stated that resident 48 was able to reposition himself and preferred to do that on his own but LPN 1 would check resident 48 every hour and a half to check on his positioning. LPN 1 stated that resident 48 had not fallen recently but in the past resident 48 would fall because he did not want help. LPN 1 stated staff had tried many interventions prior to get resident 48 where he was at. LPN 1 stated if the fall intervention was something she could put into place immediately she would. LPN 1 stated if the falls were a trend they would be discussed in the morning meeting every day with the team. LPN 1 stated that fall interventions were on the resident Kardex and the staff must check the Kardex book daily. LPN 1 stated that interventions were also discussed through report with the nurses every morning. LPN 1 stated the Kardex book was updated weekly and the UM's would tell the staff if the book was updated prior to the weekly update. LPN 1 stated if a resident had a fall the nurse would assess the resident and the immediate concerns would be addressed by the MD.
On 5/4/22 at 10:01 AM, an observation was conducted of resident 48's room. A floor mat was not present in resident 48's room.
2. Resident 53 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but not limited to, Alzheimer's disease, muscle weakness, cognitive communication deficit, difficulty in walking, mood disorder due to known physiological condition, major depressive disorder, spondylosis, and chronic pain.
Resident 53's medical record was reviewed on 5/5/22.
A care plan Focus initiated on 8/31/21, documented [Name of resident 53 removed] has limited physical mobility. [Name of resident 53 removed] has an actual fall without injury 3/18/22. [Name of resident 53 removed] had an actual fall without injury 4/11/22. [Name of resident 53 removed] had an actual fall with injury, (R forehead hematoma) 5/4/2022. A care plan Goal initiated on 8/31/21, documented [Name of resident 53 removed] will remain free of complications related to immobility, including contractures, thrombus formation, skin-breakdown, fall related injury through the next review date. The interventions included, but not limited to:
a. Ambulation: Resident 53 requires up to extensive assistance of one staff to walk. Initiated on 8/31/21.
b. PT and Occupational Therapy (OT) referrals as ordered, and as needed. Initiated on 8/31/21.
A reentry Fall Risk Evaluation dated 1/28/22, documented resident 53 Not at Risk for falls.
A quarterly MDS assessment dated [DATE], documented that resident 53 had a BIMS score of 3. A BIMS score of 0 to 7 indicates severely impaired cognition. In addition, resident 53 was documented as requiring extensive assistance of two persons for bed mobility, transfers, walk in room, locomotion on the unit, and dressing. Resident 53 required extensive assistance of one person for walk in corridor, locomotion off unit, toileting, and personal hygiene. Resident 53 was not steady moving from a seated to standing position, walking, turning around and facing the other direction while walking, moving on and off the toilet, and surface to surface transfers between bed and chair or wheelchair. Resident 53 was only able to stabilize with human assistance.
On 3/18/22 at 5:58 PM, a Nursing Note documented resident was found on the floor beside the window, she states that she hit her head, CNA to take vitals, lung sounds clear with dim (diminished) to bases, no pain with movement reported, no skin tears noted. Neuro checks to start.
A care plan intervention initiated on 3/18/22, documented Provide supportive care, assistance with mobility as needed. Document assistance as needed. [Note: The care plan intervention was initiated on 8/31/21. No new interventions were implemented to prevent falls.]
A care plan intervention initiated on 3/22/22, documented PT referral and medication changes (3/18/22) [Note: A review of the March 2022 Medication Administration Record (MAR) revealed that haloperidol was decreased from 2 milligrams (mg) three times a day to 1 mg two times a day. Resident 53 was not referred to PT until 4/11/22.]
A Fall Risk Evaluation dated 4/1/22, documented resident 53 At Risk for falls.
On 4/11/22 at 3:07 AM, an Incident Report documented Resident was found by CNA at 0240 (2:40 AM) on her floor. Resident was previously sleeping. Nurse assisted resident back to bed and checked for injuries. No injuries noted. Resident requires a 1 to 1 for safety due to resident's constant pacing and instability on her feet. Soft C (cervical)-Collar ordered.
A care plan intervention initiated on 4/11/22, documented Staff will attempt to place soft C-Collar when [name of resident 53 removed] is out of bed (4/11/22). [Note: Intervention was a medical intervention and not an intervention to prevent falls.]
On 4/22/22 at 11:00 PM, an Alert Note documented 2045 (8:45 PM) Resident was on neuro checks for an unwitnessed fall in her room from previous shift. Resident was found on the floor in her room. Head to toe assessment [NAME] (sic), did not find any injury. helped into bed. She continually is moving her legs back and forth. CNA stayed with her until she went to sleep. Meds (medications) also given including scheduled lorazepam, tolerated well. Daughter was understanding and even saying she would give her permission for her mother to sleep on the floor if it would help. I assured her we didn't want to do that. We want her to be safe and comfortable. [Note: No new interventions were implemented to prevent falls.]
On 5/3/22, an observation was conducted of resident 53 ambulating in the hall with staff. Resident 53 was observed without the C-Collar each time resident 53 was in the hall ambulating with staff.
On 5/4/22 at 11:35 PM, a Nursing Note documented 2135 (9:35 PM) CNA called out that resident was on floor. Resident was lying on back when assessed, but CNA reported when she first saw her on floor her feet were under her bed. Resident seems in constant motion most of the time. However the fall occurred she must have hit her head as there was a large hematoma on the R side of her forehead with swelling and bruising, a little larger than a fifty cent piece. On full head to toe assessment no other injuries were found. helped back to bed, she is resistant as she continues to move and makes effort to get up out of bed. Taking 2 people to hold her still to obtain VS (vital signs) . Hand grasp strong and equal on both hands. When asked resident what had happened she did not respond. When she was placed in bed nurse emphasized to her it was important that she stay in bed to not get hurt. Resident responded, 'okay' while moving to bring self out of bed. CNA at bedside. daughter [name of resident 53's daughter removed] asked if she would be ok if we were to get a protective helmet for her to wear on her head. She was ok with that. A helmet was found, but was unable to get on her head with the current swelling. No new orders. OK to use ice on forehead.
On 5/5/22 at 12:21 PM, an interview was conducted with CNA 9. CNA 9 stated that a staff member was with resident 53 all the time. CNA 9 stated that resident 53 was sleeping right now and CNA 9 tired to watch her. CNA 9 stated that resident 53 would go to the bathroom every two to three hours. CNA 9 stated that she would walk with resident 53, offer her water, and be with her to prevent falls. CNA 9 stated that resident 53 was not on a toileting program for every one to two hours.
A care plan intervention initiated on 5/5/22, documented AMBULATION:The resident requires (SPECIFY: assistance) by (X) staff to walk (SPECIFY FREQ (frequency)) and as necessary. [Note: The care plan interventions was initiated on 8/31/21. No new interventions were implemented to prevent falls.]
On 5/5/22 at 12:29 PM, an interview was conducted with LPN 1. LPN 1 stated that resident 53 was a one to one when out of bed. LPN 1 stated that resident 53's feet were always moving even when resident 53 was sleeping. LPN 1 stated that resident 53 was started on a scheduled dose of Ativan. LPN 1 stated that resident 53 would sleep for two hours versus 20 minutes prior to the Ativan. LPN 1 stated if resident 53 had someone with her she did not fall. LPN 1 stated that resident 53 was extremely active that morning and it took two people to take her vital signs.
On 5/5/22 at 1:23 PM, an interview was conducted with UM 1. UM 1 stated that resident 53 had a change in January 2022. UM 1 stated that resident 53 was ambulatory and very aggressive. UM 1 stated that resident 53 had broken a window and would push people. UM 1 stated that resident 53 had been transferred at that time to a Behavioral Health Hospital and the hospital put resident 53 on high doses of Haldol. UM 1 stated that resident 53's decline was before the taper of the Haldol because resident 53 was snowed. UM 1 stated that when the Haldol was decreased she did not have behaviors but she was extremely weak. UM 1 stated resident 53's Haldol was discontinued on 3/18/22. UM 1 stated that resident 53 was now active again since the Haldol was discontinued. UM 1 stated that resident 53 was eating when she was readmitted but resident 53 was not moving at all and would barley wake up.
3. Resident 32 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, dementia without behavioral disturbance, muscle weakness, need for assistance with personal care, malignant neoplasm of breast, anxiety disorder, chronic pain, restless legs syndrome, history of falling, and depression.
Resident 32's medical record was reviewed on 5/4/22.
An admission Fall Risk Evaluation dated 12/8/21, documented resident 32 At Risk for falls.
An admission MDS assessment dated [DATE], documented that resident 32 had a BIMS score of 11. A BIMS score of 8 to 12 indicates moderately impaired cognition. In addition, resident 32 was documented as requiring extensive assistance of one person for bed mobility, transfers, walk in room and corridor, locomotion on the unit, dressing, toilet use, and personal hygiene. Resident 48 required supervision of one person for locomotion off unit. The Care Area Assessment Summary documented that Falls triggered for a new care plan.
A care plan for falls was unable to be located.
On 1/9/22 at 6:45 AM, an Incident Report documented Patient fell next to her bed. Fell forward from the foot of her bed, toward the head of her bed. Overbed table moved slightly aside as she fell on bedside mat. Patient stated that she bumped her head on the overbed table as she fell. Attempts made through the rest of the night to keep her from walking without assist. Very forgetful and continuously getting up and walking around, with and without walker, gait very unsteady.
On 1/24/22 at 7:21 PM, a Nursing Note documented Resident was walking near the nurses station and slipped and fell and was in a sitting position with her legs out and walker beside her resident was then assessed and no c/o (complains of) pain . [Note: No new interventions were implemented to prevent falls.]
A Fall Risk Evaluation dated 1/24/22, documented resident 32 At Risk for falls.
A care plan Focus initiated on 1/25/22, documented [Name of resident 32 removed] had had an actual fall on 1/9/2022, and 1/24/22 with (no injury) Poor Balance, Unsteady gait. A care plan Goal initiated on 1/25/22, documented [Name of resident 32 removed] will resume usual activities without further incident through the review date. The interventions included, but not limited to:
a. Provide activities that promote exercise and strength building when resident 32 is getting up from bed to walk. Initiated on 2/10/22, for fall on 1/9/22. [Intervention was implemented a month after resident 32 fell.]
b. Monitor, document, and report as needed for 72 hours to MD for signs and symptoms of pain, bruises, change in mental status, and new onset of confusion, sleepiness, inability to maintain posture, and agitation. Initiated on 1/25/22. [Note: Intervention was a medical intervention and not an intervention to prevent falls.]
c. Neurological checks. Initiated on 1/25/22. [Note: Intervention was a medical intervention and not an intervention to prevent falls.]
d. Reorient resident 32 and provide frequent education regarding use of wheelchair and walker. Initiated on 2/10/22, for fall on 1/24/22. [Intervention was implemented 17 days after resident 32 fell.]
On 3/23/22 at 5:57 PM, an Alert Note documented Fall day 1. During shift at 5:30pm staff heard resident crying from her room. This nurse and staff went immediately into her room and observed resident sitting on her buttocks by the bathroom and next to bed A. As per resident, 'I was going back to bedand (sic) I fell.' 'My head hurts' As per assessment, resident able to follow commands. Able to move her upper and lower extremity well. Able to stand up with 1 assist. No skin tear. No bumps or bruise. Resident complained of pain on her head, but no rednessor (sic) bumps noted at this time. Received order to closely monitor neuro check and notify on call for any furtherchange (sic) of conditions. Endorse oncoming nurse to continue monitor. Educated resident to use of call light. Bed at thelowest (sic) position and call light in reach. Frequent check done to continue monitor neuro and resident's safety. Resident is up for dinner in dining room at this time.
Care plan interventions initiated on 3/24/22, included Non-skid socks (3/23/22) and Toileting schedule in place (3/23/22).
A Fall Risk Evaluation dated 3/23/22, documented resident 32 Not at Risk for falls.
On 3/24/22 at 12:15 AM, an Incident Report documented 0015 (12:15 AM) Resident found on floor beside bed. Helped back into bed. Total body assessment done, no injuries found. no new orders. 0050 (12:50 AM) Resident c/o pain in R hip, can move it freely, Acetaminophen given. Resident seen from nursing desk sitting on side of bed, when nurse at bedside assisting her to lay back down asked her first what she was trying to do. she responded, 'She was going to see her father'. Staff to keep more frequent checks on her. Consider 1:1 (one to one) staffing for her. [Note: No new interventions were implemented to prevent falls.]
A Fall Risk Evaluation dated 3/24/22, documented resident 32 At Risk for falls.
On 4/2/22 at 4:18 PM, a Nursing Note documented patient was found in her room on the floor. She reported a fall and reported that she did fall. From the aids (CNAs) she is not a person who is normally oriented and she was only oriented to self and situation. She reported that she did not hit her head, it is unknown if she is a reliable historian at this time due to her diagnosis and being on hospice. Patient was then moved off of floor and put back into bed. She reported no pain except for her right arm . Patients is able to bear weight on both bilateral extremities and has adequate grip strength at this time. No other acute problems noted at this time. Patient will be monitored on the Neuro check protocol for any worsening signs of intracranial bleeding.
A care plan intervention initiated on 4/2/22, documented PT / OT Referral (4/2/22). [Note: Resident 32 was discharged from PT services on 9/17/21. A PT and OT referral was unable to be located.]
On 4/30/22 at 12:18 AM, a Nursing Note documented At 2300 (11:00 PM) on 4/29/2022 heard resident call out for help. She was found sitting[TRUNCATED]
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that residents maintained acceptable parame...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that residents maintained acceptable parameters of nutritional status unless the resident's clinical condition demonstrated that this was not possible. Specifically, for 1 out of 26 sampled residents, a resident who had experienced a significant weight loss did not have interventions put in place to prevent further significant weight loss. Resident identifier: 53.
Findings included:
Resident 53 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but not limited to, Alzheimer's disease, muscle weakness, cognitive communication deficit, difficulty in walking, mood disorder due to known physiological condition, major depressive disorder, spondylosis, and chronic pain.
Resident 53's medical record was reviewed on 5/5/22.
A care plan focus initiated on 5/2/22, documented [Name of resident 53 removed] has nutritional problem or potential nutritional problem r/t (related to) dx (diagnosis) depression, Hx (history) Covid 19 (Coronavirus disease) w/ (with) BMI (body mass index) 17.5 w/recent sign (significant), weight losses and need for supplements to meet needs. The care plan goals initiated on 12/1/21, documented No significant weight loss of 5% (percent) in 30 days or 10% in 180 days. and [Name of resident 53 removed] will maintain adequate nutritional status as evidenced by maintaining weight, no s/sx (signs or symptoms) of malnutrition through review date. The care plan goal was revised on 4/24/22. The following care plan interventions included:
a. Provide and serve diet as ordered. Initiated on 8/31/21.
b. Provide, serve diet as ordered. Monitor intake and record every meal. Initiated on 9/7/21.
c. Weigh per facility policy. Initiated on 9/7/21.
d. Registered Dietitian (RD) to evaluate and make diet change recommendations as needed. Initiated on 9/7/21. Resolved on 9/14/21.
e. Provide and serve supplements as ordered. Initiated on 5/2/22.
A quarterly Minimum Data Set assessment dated [DATE], documented that resident 53 had a Brief Interview for Mental Status (BIMS) score of 3. A BIMS score of 0 to 7 indicates severely impaired cognition.
A Skin and Nutrition Review dated 2/22/22, documented that resident 53 had a recent significant weight loss of 3.2% since 2/15/22. Will recommend Med Pass 60 milliliters (ml) three times a day (TID) for recent significant weight loss. [Note: The Med Pass TID recommendation was not implemented until 4/13/22. This indicated a 50 day delay for the implementation of the Med Pass TID supplementation.]
On 2/22/22, resident 53 had a documented weight of 152 pounds (lbs). On 4/13/22, resident 53 had a documented weight of 126.8 lbs. With these reference weights, resident 53 experienced a documented significant weight loss of 16.58 % during a two month interval.
The Amount Eaten was reviewed for February 2022. Out of 84 opportunities resident 41 ate 76 to 100 % of the meal on 39 occasions, 51 to 75 % of the meal on 43 occasions, and 26 to 50 % of the meal on 3 occasions.
On 3/4/22, resident 53 had a documented weight of 153.6 lbs. On 4/5/22, resident 53 had a documented weight of 134.4 lbs. With these reference weights, resident 53 experienced a documented significant weight loss of 12.50 % during a one month interval.
The Amount Eaten was reviewed for March 2022. Out of 93 opportunities resident 53 ate 76 to 100 % of the meal on 16 occasions, 51 to 75 % of the meal on 31 occasions, 26 to 50 % of the meal on 27 occasions, and 0 to 25 % of the meal on 10 occasions.
A Skin and Nutrition Review dated 4/13/22, documented that resident 53 had a recent significant weight loss on 4/13/22, of 17.4% since 3/4/22. A 19.9% weight loss since 1/28/22, and a 18.5% weight loss since 10/19/21. Will recommend Med Pass 90 ml four times a day (QID), fortified diet, and Magic cup every day. Resident 53 has had a slow decline since January 2022. Resident 53 had been eating less and has had a cognitive decline. Resident 53 had a gradual weight loss with her change of condition. [Note: The Med Pass QID recommendation was not implemented.]
A physician's order dated 4/13/22, documented Med Pass 2.0 TID for weight management. [Note: This was the recommendation that was placed from documentation of the Skin and Nutrition Review on 2/22/22.]
A Skin and Nutrition Review dated 4/20/22, documented that resident 53 had a recent significant weight loss of 3.5% since 4/13/22. A 22.7% weight loss since 1/28/22, and a 21% weight loss since 10/26/21. Resident 53 averages 25 to 50% of meal intake of a regular fortified diet. Resident 53's Magic cup intake was 50% 2 out of 6 days and refuses the other days. Resident 53's Med Pass intake was 25% TID. Recommend stopping the Magic cup due to poor acceptance, will recommend Med Pass 60 ml QID, and a Healthshake every day. May also consider an appetite stimulate related to recent weight losses. [Note: Recommendations were not implemented.]
The Amount Eaten was reviewed for April 2022. Out of 90 opportunities resident 53 ate 76 to 100 % of the meal on 4 occasions, 51 to 75 % of the meal on 16 occasions, 26 to 50 % of the meal on 19 occasions, and 0 to 25 % of the meal on 36 occasions.
On 10/26/21, resident 53 had a documented weight of 155.6 lbs. On 4/30/22, resident 53 experienced a documented weight of 118.8 lbs. With these reference weights, resident 53 experienced a documented significant weight loss of 23.65 % during a six month interval.
On 4/5/22, resident 53 had a documented weight of 134.4 lbs. On 5/3/22, resident 53 had a documented weight of 115.4 lbs. With these reference weights, resident 53 experienced a documented significant weight loss of 14.14 % during a one month interval.
A Skin and Nutrition Review dated 5/4/22, documented that resident 53 had a weight loss of 14.1% since 4/5/22, and a weight loss of 27.1% since 11/2/21. Resident 53 continues to decline and was on comfort cares per the unit manager (UM). Recommended the Med Pass 60 ml QID, and evaluate for appetite stimulant. [Note: These recommendations were recommended during the Skin and Nutrition Review dated 4/20/22. The recommendations were not implemented on 4/20/22. This indicated a 14 day delay in implementation of nutritional interventions, and during the time frame from 4/19/22 to 5/4/22, resident 53 had experience a 5.7 % further decline in weight.]
The Amount Eaten was reviewed for May 2022. Out of 14 opportunities resident 53 ate 51 to 75 % of the meal on 1 occasion, 26 to 50 % of the meal on 2 occasions, and 0 to 25 % of the meal on 9 occasions.
On 5/5/22 at 12:36 PM, an interview was conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated that resident 53 did not like to eat. LPN 1 stated that resident 53 would eat the softer foods but resident 53 had zero appetite. LPN 1 stated that it was hard to get resident 53 to drink the Med Pass. LPN 1 stated that she would try frequently to get resident 53 to drink the Med Pass. LPN 1 stated that resident 53 would drink water. LPN 1 stated that resident 53 was not able to feed herself. LPN 1 stated that resident 53 had a head droop and resident 53 would move her head away when she was finished eating. LPN 1 stated that resident 53's daughter would come to the facility and feed resident 53 either during breakfast or lunch. LPN 1 stated that a health shake was separate from the Med pass and they were not the same thing. LPN 1 stated a Magic cup or a high protein supplement would come on the snack tray from the kitchen. LPN 1 stated a health shake would come from the kitchen. LPN 1 stated items like Breeze, Boost, Med Pass, or Ensure came from the nurse and were documented on the Medication Administration Record or the Treatment Administration Record. LPN 1 stated that resident 53 did not like the Magic cup. LPN 1 stated that the RD recommendations went to the UM and the UM would communicate the recommendations to the floor nurse. LPN 1 stated that the Skin and Nutrition meetings were every Wednesday and the UM would let the nurses know about recommendations on Thursday mornings.
On 5/5/22 at 1:23 PM, an interview was conducted with UM 1. UM 1 stated that resident 53 had a change in January 2022. UM 1 stated that resident 53 was ambulatory and very aggressive. UM 1 stated that resident 53 had broken a window and would push people. UM 1 stated that resident 53 had been transferred at that time to a Behavioral Health Hospital and the hospital put resident 53 on high doses of Haldol. UM 1 stated that resident 53's decline was before the taper of the Haldol because resident 53 was snowed. UM 1 stated that when the Haldol was decreased she did not have behaviors but she was extremely week. UM 1 stated that resident 53 would eat 100% of her meals but because she was snowed she was not eating much. UM 1 stated that resident 53 was on weekly weight for a month when she was readmitted from January 2022 to 2/23/22. UM 1 stated that resident 53 was eating during that time. UM 1 stated resident 53's Haldol was discontinued on 3/18/22. UM 1 stated that resident 53 was now active again since the Haldol was discontinued. UM 1 stated that resident 53 was eating when she was readmitted but resident 53 was not moving at all and would barley wake up. UM 1 stated that in April 2022 was when she noticed that resident 53 was not eating well. UM 1 stated that when a recommendation was received the UM would put in the orders. UM 1 stated if an appetite stimulant was recommended the UM would ask the doctor. UM 1 stated that Med Pass QID may have been an error. UM 1 stated the Med Pass was entered TID and the paper notes documented TID. UM 1 stated the physician and Doctor of Nursing Practice do not attend the Skin and Nutrition meetings.
On 5/5/22 at 1:50 PM, an interview was conducted with UM 2. UM 2 stated that she had missed putting in the orders from the Skin and Nutrition meeting on 4/20/22. UM 2 stated that all of the notes from the Skin and Nutrition meeting were input into the evaluation, the recommendations were followed up on with the physician and orders would be documented.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure a resident with limited range...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure a resident with limited range of motion received appropriate treatment and services to increase range of motion or to prevent further decrease in range of motion. Specifically, for 1 out of 26 sampled residents, a resident with limited range of motion (ROM) was not provided with the prescribed interventions for prevention of further decreased range of motion. Resident identifier: 15.
Findings included:
Resident 15 was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, dementia, Alzheimer's disease, need for assistance with personal cares, type 2 diabetes mellitus with diabetic peripheral angiopathy with gangrene, hypertension, hyperlipidemia, major depressive disorder, moderate protein calorie malnutrition, and anxiety disorder.
On 5/2/22 at 8:45 AM, resident 15 was observed seated in the dining room, in a reclining wheel chair with their legs bent to the side, and a pillow was placed behind resident 15's legs. Resident 15 did not have any towels placed in their hands during this observation. At the time of this observation resident 15 was being provided with total assistance with breakfast meal consumption.
On 5/4/22 at 9:05 AM, resident 15 was observed seated in their wheelchair in their bedroom. Resident 15 was looking out the window, and at the time of this observation resident 15 did not have a pillow behind her legs and did not have towels or cloths in her hands.
On 5/4/22 at 11:09 AM, resident 15 was observed in their wheelchair and seated in the hallway. Resident 15 was making a whining noise and was wincing. Registered Nurse (RN) 1 did acknowledge resident 15 and stated that resident 15 had just received their morphine medication, and RN 1 stated resident 15 should feel less pain soon. At the time of this observation resident 15 did not have towels or cloths in her hands and did not have a pillow behind her legs.
On 5/5/22, a review of resident 15's medical record was completed. The following were noted;
Resident 15's Treatment Administration Record had an order which read, Hand towels to be placed in bilateral hands every shift for contractures -Start Date- 03/10/2022 1800 (6:00 PM).
Resident 15 had a Care Plan Focus which read, [Name of resident 15 removed] has contractures in bilateral upper extremities and hands. Date Initiated: 03/10/2022. Interventions in place regarding this Care Plan Focus included;
a. Hand towel encouraged to be placed in bilateral hands. Date Initiated: 03/10/2022; Revision on: 04/22/2022.
b. Provide gentle ROM to upper and lower extremities. Date Initiated: 03/10/2022.
c. PT (physical therapy), OT (occupational therapy), ST (speech therapy) to eval (evaluate) and treat as needed.
A Nursing Note dated 1/26/22, read Note Text: CNA's (Certified Nursing Assistant) notified nurse that [name of resident 15 removed] left leg is contracted. When trying to straighten it she seems to be in pain. There is no redness, swelling or bruising. Talked to NP (Nurse Practitioner), x-ray ordered.
A Nursing Note dated 1/27/22, read Note Text: Xray ordered of leg and hip due to contracture. Results received showing arthritis, no fractures. NP notified of results, no new orders at this time. POA(Power of Attorney) notified.
A Skilled Nursing Note dated 3/23/22, read Note Text: [Name of resident 15 removed] current reason for skilled stay is Medication management, ADL (Activities of Daily Living) care, Alzheimer disease . Alertness/ Cognition/ Orientation: resident is alert to self; Mood/Adjustment to Facility: resident yells out at night 'help'. resident currently resting in bed . Musculoskeletal: contractures, nonambulatory, generalized weakness . The resident's functional status ability is: The resident is dependent with bed mobility; transfers did not occur; dependent with eating; dependent with toileting; walking did not occur; and locomotion did not occur.
A Skilled Nursing Note dated 3/30/22, read Note Text: [Name of resident 15 removed] current reason for skilled stay is Patient Requires ongoing skilled Nursing Care r/t (related to) Alzheimer's type Dementia, rendering her in need of Supervision and assist with daily grooming and hygiene tasks, as well as medication management and administration . Alertness/ Cognition/ Orientation: Semi-alert and responsive. Oriented to self and immediate environment at times . Musculoskeletal: Non ambulatory, Contractures, generalized weakness . The resident's functional status ability is: The resident is dependent with bed mobility; transfers did not occur; dependent with eating; dependent with toileting; walking did not occur; and locomotion did not occur.
A Skilled Nursing Note dated 4/5/22, read Note Text: [Name of resident 15 removed] current reason for skilled stay is Patient Requires ongoing skilled Nursing Care r/t Alzheimer's type Dementia, rendering her in need of Supervision and assist with daily grooming and hygiene tasks, as well as medication management and administration . Alertness/ Cognition/ Orientation: Alert to self; Mood/Adjustment to Facility: Resident currently resting calmly in bed. Occasionally yells out . Musculoskeletal: Non ambulatory, generalized weakness, contractures . The resident's functional status ability is: The resident requires extensive assist with bed mobility; extensive assist with transfers; extensive assist with eating; extensive assist with toileting; extensive assist with walking; and extensive assist with locomotion.
On 5/4/22 at 9:05 AM, CNA 6 was interviewed. CNA 6 stated they had worked with resident 15, for a long time. CNA 6 stated staff placed pillows behind resident 15's legs when resident 15 was in her wheelchair because of contractures. CNA 6 stated resident 15's contractures in her legs were getting worse. CNA 6 stated they did not know if resident 15 was having worsening ROM to her upper extremities or hands and CNA 6 stated they did not know of any interventions resident 15 had in place to prevent contractures or worsening ROM to their upper extremities. CNA 6 stated, You would have to ask the nurse.
On 5/4/22 at 9:15 AM, CNA 3 was interviewed. CNA 3 stated staff placed pillows behind resident 15's legs while resident 15 was in their wheelchair to provide resident 15 with comfort and to prevent her legs from hitting the back of the chair. CNA 3 stated resident 15 did not have any issues with limited ROM in their upper extremities and there were no interventions in place for preventing decreased ROM to resident 15's upper extremities. CNA 3 stated resident 15 only had contractures to their knees.
On 5/4/22 at approximately 9:20 AM, RN 1 was interviewed. RN 1 stated resident 15 did have contractures to her upper extremities and staff were to place cloths in resident 15's hands. RN 1 stated the CNA staff were to place the cloths in resident 15's hands daily to help prevent her hands from closing more and RN 1 stated CNA staff were also to provide resident 15 with exercises for her hands to prevent worsening ROM. RN 1 stated resident 15's contractures were in her hands as well as her legs, and resident 15 was on comfort care measures so the staff were trying to keep resident 15 comfortable. RN 1 stated the contractures do appear to cause resident 15 pain. RN 1 stated the presence of contractures was within resident 15's Care Plan and this would then relate with the CNA's Brain, which was a sheet that described the cares each resident on the unit required. Resident 15's section of the CNA Brain read, Dressing/splint care: Dressing [name of resident 15 removed] requires up to extensive to total assist of one to two staff to dress upper body and is dependent on dressing lower body and donning her shoes. [Note: Within resident 15's section of the CNA Brain there was no mention of contractures or limited ROM with applicable interventions.]
On 5/4/22 at 9:41 AM, CNA 7, who worked for the facility as an agency CNA, was interviewed. CNA 7 stated resident 15 had issues with ROM. CNA 7 stated resident 15 would demonstrate that they were in pain and complained unless the resident was left in a specific position. CNA 7 stated resident 15 did not have any contractures. CNA 7 stated once resident 15 was placed in her wheelchair she wanted to be left in one position. CNA 7 stated if resident 15 did have contractures or had any interventions in place for limited ROM the CNAs would be prompted of this on their ADL task reporting, or the CNA could learn of a resident's contractures or limited ROM interventions through report from the night shift CNA.
On 5/4/22 at 11:49 AM, Unit Manager (UM) 2 was interviewed. UM 2 stated resident 15 was observed to have contractures to her lower extremities around the end of January 2022. UM 2 stated when a CNA observed resident 15's legs were contracted the facility did x-rays to ensure there were no issues, and UM 2 stated the x-rays indicated osteoporotic changes. UM 2 stated resident 15 did not have any limited ROM or contractures to their upper extremities. Upon review of resident 15's care plan, UM 2 stated, resident 15 did have a care plan initiated in March of 2022 which indicated resident 15 had bilateral upper extremity contractures. UM 2 stated staff should place towels in resident 15's hands and provide resident 15 with ROM exercises. UM 2 stated CNA staff would implement both of these interventions, and the CNAs should be aware of the interventions through review of the CNA Brain. UM 2 then reviewed the CNA Brain, and stated the interventions to prevent further decreased ROM in resident 15's upper extremities were not present on the CNA Brain.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the irregularities noted by the pharmacist during the drug regimen revi...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the irregularities noted by the pharmacist during the drug regimen review were not reported to the attending physician and the facility's Medical Director (MD) and Director of Nursing (DON), and these reports must be acted upon. Specifically, for 2 out of 26 sampled residents, recommendations were not acted upon timely after the pharmacist made the recommendation. Resident identifiers: 4 and 18.
Findings included:
1. Resident 4 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, dementia with behavioral disturbance, need for assistance with personal care, type 2 diabetes mellitus with hyperglycemia, essential hypertension, atherosclerotic heart disease, chronic diastolic heart failure, and chronic kidney disease.
Resident 4's medical record was reviewed on 5/3/22.
The Pharmacy Consultation Report dated 2/15/22, documented Please monitor a valproic acid concentration on the next convenient lab (laboratory) day, every 6 months, and as clinically indicated. The Physician's Response documented I accept the recommendation(s) above, please implement as written. The Consultation Report was signed and dated by the physician in March 2022.
The Pharmacy Consultation Report dated 3/11/22, documented [Name of resident 4 removed] has orders for labs pursuant to a pharmacy recommendation, but at the time of this review they were not available in the medical record. The missing lab values include: Depakote level. Unless otherwise indicated, please ensure that ordered labs are obtained. Please disregard recommendation if these labs have been recently obtained. The Doctor of Nursing Practice (DNP) signed the recommendation on 3/21/22.
A physician's order dated 3/21/22, documented a complete blood count, comprehensive metabolic panel, glycated hemoglobin, intact parathyroid hormone, Phosphorus, Vitamin D level, ammonia, and valproic acid lab draw one time only. [Note: The lab draw was completed on 3/22/22. That indicated a delay of 35 days from the initial recommendation to the placement of the lab order for resident 4's valproic acid level.]
2. Resident 18 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, Alzheimer's disease, dementia, major depressive disorder, hypertension, hereditary and idiopathic neuropathy, cognitive communication deficit, mild protein-calorie malnutrition, abnormalities of gait and mobility, and need for assistance with personal cares.
A review of resident 18's medical record was completed on 5/5/22. The following were noted;
Resident 18 had a Pharmacy Consultation Report dated 2/15/22, which read, Comment: [Name of resident 18 removed] receives Divalproex Sodium .Recommendation: Please monitor a valproic acid trough concentration on the next convenient lab day, every 6 months, and as clinically indicated.
Resident 18 had a Pharmacy Consultation Report dated 2/15/22, which read, [Name of resident 18 removed] receives potentially duplicate therapy of pantoprazole 40mg (milligram) QD (every day) and famotidine 20mg BID (twice a day). Please reevaluate the need for both agents, perhaps giving consideration to discontinuing use of pantoprazole.
Resident 18 had a Pharmacy Consultation Report dated 3/11/22, which read, Comments: [Name of resident 18 removed] has orders for labs pursuant to a pharmacy recommendation, but at the time of this review they were not available in the medical record. The missing lab values include: Depakote level . Recommendation: Unless otherwise indicated, please ensure that ordered labs are obtained. Please disregard recommendation if these labs have been recently obtained.
Resident 18 had a Pharmacy Consultation Report dated 3/11/22, which read, [Name of resident 18 removed] receives potentially duplicate therapy of Pantoprazole 40mg QD and Famotidine 20mg BID. Recommendation: Please reevaluate the need for both agents, perhaps giving consideration to discontinuing use of Pantoprazole. If dual therapy is to continue, it is recommended that a) the prescriber document an assessment of risk versus benefit, indicating that it continues to be a valid therapeutic intervention for this individual; and b) the facility interdisciplinary team ensures ongoing monitoring for effectiveness and potential adverse consequences.
Resident 18 had a Medication Administration Record (MAR) order, which read, Depakote Sprinkles Capsule Sprinkle 125 MG (Divalproex Sodium) Give 250 mg by mouth four times a day for UNSPECIFIED DEMENTIA WITHOUT BEHAVIORAL DISTURBANCE -Start Date- 01/28/2022.
An order within resident 18's Lab/Diagnostic Administration Report placed on 3/22/22 read, Valproic acid one time only for 1 Day. [Note: A Pharmacy Consultation Report from 2/15/22, indicated resident 18's physician should monitor a valproic acid trough concentration on the next convenient lab day and every 6 months. That indicated a delay of 35 days from the initial recommendation to the placement of the lab order for resident 18's valproic acid level.]
Resident 18 had a MAR order which read, Famotidine Tablet 20 MG. Give 1 tablet by mouth two times a day for heartburn -Start Date- 12/01/2021.
Resident 18 had a MAR order which read, Protonix Tablet Delayed Release 40 MG (Pantoprazole Sodium). Give 1 tablet by mouth one time a day for GERD (gastroesophageal reflux disease) -Start Date- 12/02/2021 -D/C (discontinue) Date- 03/21/2022. [Note: A Pharmacy Consultation Report from 2/15/22, indicated resident 18's physician should reevaluate the need for dual GERD treatments. That indicated a delay of 34 days from the initial recommendation to the adjustment to resident 18's medication management of GERD.]
A Nursing Note, written by Unit Manager (UM) 1, and dated 3/21/22 read, Note Text: Pharm (Pharmacy) rec (recommendation) requests valproic acid lab r/t (related to) depakote use. MD ordered, POA (Power of Attorney) notified and consented.
On 5/4/22 at 8:54 AM, an interview was conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated if the DNP told her to draw a lab on a resident she would write the order and put the requisition form in the lab book. LPN 1 stated the outside lab staff were at the facility every Tuesday. LPN 1 stated that she could order a lab for an immediate draw if ordered. LPN 1 stated the outside lab staff would draw the labs and would let her know who was completed by giving her the pink copy of the requisition form. LPN 1 stated that resident 4 often refused labs to be drawn but the refusal would be documented. LPN 1 stated the DNP would review the labs through the outside lab portal.
On 5/4/22 at 9:57 AM, an interview was conducted with Unit Manager (UM) 1. UM 1 stated the pharmacist would attend the quality assurance meetings monthly with the MD and clinical team. UM 1 stated the pharmacist would make recommendations based off of the meeting and the pharmacist would email the recommendations to the DON and the UMs. UM 1 stated the recommendations were reviewed by the DON and the UMs. UM 1 stated that she would ensure that the recommendations were signed off by the MD. UM 1 stated there was an issue with the pharmacy recommendations that was identified with the new DON. UM 1 stated the old DON had a different process. UM 1 stated the old DON left in February 2022. UM 1 stated there were months that the pharmacy recommendations were not being followed through with.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that each resident's drug regimen was free ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Specifically, for 1 out of 26 sampled residents, a resident's hypertensive medications were not held when the blood pressure (BP) measurements were outside of the physician's ordered parameters. In addition, the Medical Director (MD) was not notified as ordered by the physician when the resident's BP measurements were outside of the physician's ordered parameters. Resident identifier: 4.
Findings included:
Resident 4 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, dementia with behavioral disturbance, need for assistance with personal care, type 2 diabetes mellitus with hyperglycemia, essential hypertension, atherosclerotic heart disease, chronic diastolic heart failure, and chronic kidney disease.
Resident 4's medical record was reviewed on 5/3/22.
A physician's order dated 2/4/22, documented carvedilol tablet 25 milligrams (mg) by mouth one
time a day for hypertension. Hold if systolic blood pressure (SBP) < (less than) 110 or diastolic blood pressure (DBP) <60. Notify the MD if SBP > (greater than) 170.
A review of the February 2022 Medication Administration Record (MAR) documented that resident 4's vital signs were not monitored as ordered by the physician prior to the administration of carvedilol.
A review of the March 2022 MAR documented that resident 4's vital signs were not monitored as ordered by the physician prior to the administration of carvedilol from 3/1/22 to 3/21/22.
The Pharmacy Consultation Report dated 3/11/22, documented [Name of resident 4 removed] has an order for Carvedilol that has pre-dose hold orders, but the MAR does not have pre-dose vital documentation for BP. The Lisinopril also has unclear hold directions. Please clarify the MAR. The Doctor of Nursing Practice (DNP) signed the recommendation on 3/21/22.
A review of the March and April 2022 MAR documented the following entries when resident 4's vital signs were above the physician's ordered parameters for the carvedilol and the MD was not notified:
a. On 3/23/22, SBP 178
b. On 3/24/22, SBP 174
c. On 3/29/22, SBP 188
d. On 4/4/22, SBP 176
e. On 4/5/22, SBP 178
f. On 4/23/22, SBP 173
g. On 4/24/22, SBP 186
A review of the April 2022 MAR documented the following entries when resident 4's vital signs were below the physician's ordered parameters and the carvedilol was administered:
a. On 4/1/22, DBP 59
b. On 4/10/22, DBP 55
c. On 4/15/22, DBP 58
A physician's order dated 2/4/22, documented lisinopril 40 mg one time a day for hypertension. Hold for SBP <110 or <60. Notify the MD if SBP >170.
A review of the February, March, and April 2022 MAR documented the following entries when resident 4's vital signs were above the physician's ordered parameters for the lisinopril and the MD was not notified:
a. On 2/8/22, SBP 185
b. On 2/10/22, SBP 174
c. On 2/27/22, SBP 176
d. On 3/12/22, SBP 177
e. On 3/17/22, SBP 173
f. On 3/18/22, SBP 174
g. On 3/29/22, SBP 188
h. On 4/4/22, SBP 178
On 5/4/22 at 8:36 AM, an interview was conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated that the medication parameters would be on the physician's order. LPN 1 stated the resident BP must be input on the MAR prior to administering the medication. LPN 1 stated the system would not alert the nurse if the parameters were outside of the physician's order. LPN 1 stated that holding a medication for a DBP <60 was usually not a parameter. LPN 1 stated the general parameters were to notify the MD if the SBP was <110 or the pulse was <60. LPN 1 stated she would not hold the medication if the vital signs were outside the physician's ordered parameters but she would notify the MD. LPN 1 stated if the MD was in the facility she would notify verbally. LPN 1 stated if the vital signs were below the physician's ordered parameters or out of the residents normal baseline she would document in a nurses note. LPN 1 stated if a medication was held the MD or DNP were automatically notified by review of the documents. LPN 1 stated the DNP was in the facility almost daily and the DNP would review the residents MAR. LPN 1 further stated the order summary on the MAR would show the parameters prior to administering the medication and LPN 1 would notify the MD if the DBP was high.
On 5/4/22 at 8:40 AM, an interview was conducted with Unit Manager (UM) 1. UM 1 stated that all physician's ordered parameters were discontinued yesterday [5/3/22] for all residents. UM 1 stated the physician's ordered parameters were reviewed with the MD. UM 1 stated she was unsure why all the physician's ordered parameters were discontinued.
On 5/4/22 at 10:24 AM, a followup interview was conducted with UM 1. UM 1 stated the MD or DNP would be notified through the secure text system. UM 1 stated the secure text system auto deleted after the message was taken care of. UM 1 stated the DBP <60 should have been for the pulse.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Laboratory Services
(Tag F0770)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not obtain laboratory (lab) services to meet the needs...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not obtain laboratory (lab) services to meet the needs of its residents. Specifically, for 1 out of 26 sampled residents, a resident had a physician's order for a blood draw to measure valproic acid levels and the lab was not completed. Resident identifier: 40.
Findings included:
Resident 40 was admitted to the facility on [DATE] with diagnoses that included atherosclerotic heart disease, hypothyroidism, dysphagia, and vitamin B12 deficiency anemia.
Resident 40's medical record was reviewed on 5/4/22.
A care plan focus dated 2/28/21, documented [Name of resident 40 removed] is at risk for infection r/t (related to) dementia, dysphagia and heart disease. An intervention documented Complete diagnostic imaging and labs as ordered.
A physician's order dated 2/5/21, documented to complete a valproic acid level every 6 months starting on the 5th of the month.
No documentation could be located indicating that the valproic acid level had been drawn, as ordered by the physician, on the scheduled date of 2/5/22.
On 5/4/22 at 12:15 PM, an interview was conducted with Registered Nurse (RN) 1. RN 1 stated that she did not work during the first week of February 2022. RN 1 stated she did not remember if resident 40 had his labs drawn. RN 1 stated I know this is a big one, we wouldn't have skipped it, whoever was working.
On 5/4/22 at 12:23 PM, an interview was conducted with Unit Manager (UM) 2. UM 2 stated the first week of February was when the labs for resident 40 should have been done. UM 2 requested additional time to review resident 40's medical record.
On 5/4/22 at 1:05 PM, a followup interview was conducted with UM 2. UM 2 confirmed that the physician ordered labs had not been drawn in February 2022. UM 2 stated that she had called the facility physician for a new order so the labs could be drawn immediately.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that each resident's medical record include...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure that each resident's medical record included documentation that indicated that the resident or resident's representative was provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunizations; and that the resident either received the influenza and pneumococcal immunizations or did not receive the influenza and pneumococcal immunizations due to medical contraindications or refusal. Specifically, for 2 out of 26 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' influenza consent status or education of the benefits and potential risks associated with the immunization. Resident identifiers: 15 and 43.
Findings included:
1. Resident 43 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but not limited to, dementia with behavioral disturbance, Alzheimer's disease, cognitive communication deficit, encounter for immunization, memory deficit following nontraumatic intracerebral hemorrhage, mild protein-calorie malnutrition, anxiety disorder, and essential hypertension.
Resident 43's medical record was reviewed on 5/5/22.
A review of the immunization section of the medical record documented that resident 43 was administered the Influenza immunization on 11/1/21, and the consent status was complete.
A Consent to Administer Influenza Vaccine dated 10/20/21, was provided and not included within resident 43's medical record.
2. Resident 15 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, Alzheimer's disease, dementia with behavioral disturbance, anxiety disorder, type 2 diabetes mellitus, moderate protein-calorie malnutrition, major depressive disorder, encounter for immunization, and dementia without behavioral disturbance.
Resident 15's medical record was reviewed on 5/5/22.
A review of the immunization section of the medical record documented that resident 15 was administered the Influenza immunization on 11/1/21, and the consent status was complete.
A Consent to Administer Influenza Vaccine dated 10/20/21, was provided and not included within resident 15's medical record.
On 5/5/22 at 2:46 PM, an interview was conducted with Unit Manager (UM) 2. UM 2 stated the immunization consents were to be done on admission. UM 2 stated the immunization consents were located in the admission packet. UM 2 stated that once the consents were signed they were uploaded in the resident medical record and the nurse would input the dates under the immunization tab.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on observation and interview, it was determined, the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted main...
Read full inspector narrative →
Based on observation and interview, it was determined, the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life. Specifically, staff members were observed standing over residents while the residents were provided with meal consumption assistance. In addition, on one occasion a resident was observed to be seated with other residents who were consuming their meal, while the resident was not provided with eating assistance timely.
Findings included:
On 5/2/22 at 12:06 PM, a resident, who required total assistance with meal consumption, was observed seated in the communal main dining room at a table next to their covered meal. Two other residents were also seated at the table with this resident. The other two residents were provided with their meal and began to consume their lunch while the resident who required total assistance with meals remained unable to consume their lunch. The resident waited from 12:06 PM until 12:28 PM, when the Social Services Director came to assist the resident with lunch meal consumption. [Note: This resident sat in front of her meal, while other residents were consuming their lunch meals for 22 minutes.] The Social Services Director then provided the resident with meal consumption assistance while standing over the resident to provide assistance.
On 5/3/22 at 8:12 AM, Unit Manager (UM) 1 was observed to provide a resident with total assistance with consumption of their breakfast meal. UM 1 was observed to be standing over the resident while they provided the resident with assistance.
On 5/3/22 at 12:12 PM, UM 1 was observed to provide a resident with total assistance with consumption of their lunch meal. UM 1 was observed to be standing over the resident while they provided the resident with assistance.
On 5/5/22 at 8:13 AM, Licensed Practical Nurse (LPN) 1 was observed to provide a resident with total assistance with consumption of their breakfast meal. LPN 1 was observed to be standing over the resident while they provided the resident with assistance.
On 5/5/22 at 8:14 AM, Certified Nursing Assistant (CNA) 2 was observed to provide a resident with total assistance with consumption of their breakfast meal. CNA 2 was observed to be standing over the resident while they provided the resident with assistance.
On 5/5/22 at 8:25 AM, CNA 1 was observed to provide a resident with total assistance with consumption of their breakfast meal. CNA 1 was observed to be standing over the resident while they provided the resident with assistance.
On 5/5/22 at 8:26 AM, CNA 3 was interviewed. CNA 3 stated a person that was providing a resident with assistance at a meal service should always be seated. CNA 3 stated the staff member should be seated while providing assistance because it made the resident feel comfortable and it was respectful.
On 5/5/22 at 12:52 PM, CNA 4 was interviewed. CNA 4 stated staff who were providing a resident with assistance at a meal should be seated. CNA 4 stated the staff member should sit down before helping a resident with meal consumption because it would make the resident comfortable. CNA 4 stated the staff member should sit down, take their time and explain to the resident what they were eating.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not develop and implement a comprehensiv...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 7 out of 26 sampled residents, the facility did not ensure implementation of a resident's care plan interventions regarding limited range of motion and contractures; for three residents, the facility did not update and implement interventions for fall prevention; and, for three residents, the facility was unable to demonstrate development and implementation of dementia related care plans. Resident identifiers: 3, 15, 16, 32, 45, 48, and 53.
Findings included:
1. A resident with a care plan for contractures to their bilateral upper extremities and hands did not have care plan interventions implemented.
Resident 15 was admitted to the facility on [DATE], with medical diagnoses that included, but were not limited to, dementia, Alzheimer's disease, need for assistance with personal cares, type 2 diabetes mellitus with diabetic peripheral angiopathy with gangrene, hypertension, hyperlipidemia, major depressive disorder, moderate protein calorie malnutrition, and anxiety disorder.
On 5/2/22 at 8:45 AM, resident 15 was observed seated in the dining room, in a reclining wheel chair with their legs bent to the side, and a pillow was placed behind resident 15's legs. Resident 15 did not have any towels placed in their hands during this observation. At the time of this observation resident 15 was being provided with total assistance with breakfast meal consumption.
On 5/4/22 at 9:05 AM, resident 15 was observed seated in their wheelchair in their bedroom. Resident 15 was looking out the window, and at the time of this observation resident 15 did not have a pillow behind her legs and did not have towels or cloths in her hands.
On 5/4/22 at 11:09 AM, resident 15 was observed in their wheelchair and seated in the hallway. Resident 15 was making a whining noise and was wincing. Registered Nurse (RN) 1 did acknowledge resident 15 and stated that resident 15 had just received their morphine medication, and RN 1 stated resident 15 should feel less pain soon. At the time of this observation resident 15 did not have towels or cloths in her hands and did not have a pillow behind her legs.
On 5/5/22, a review of resident 15's medical record was completed. The following were noted;
Resident 15's Treatment Administration Record had an order which read, Hand towels to be placed in bilateral hands every shift for contractures -Start Date- 03/10/2022 1800 (6:00 PM).
Resident 15 had a Care Plan Focus which read, [Name of resident 15 removed] has contractures in bilateral upper extremities and hands. Date Initiated: 03/10/2022. Interventions in place regarding this Care Plan Focus included;
a. Hand towel encouraged to be placed in bilateral hands. Date Initiated: 03/10/2022; Revision on: 04/22/2022.
b. Provide gentle ROM (range of motion) to upper and lower extremities. Date Initiated: 03/10/2022.
c. PT (physical therapy), OT (occupational therapy), ST (speech therapy) to eval (evaluate) and treat as needed.
On 5/4/22 at 9:05 AM, Certified Nursing Assistant (CNA) 6 was interviewed. CNA 6 stated they had worked with resident 15, for a long time. CNA 6 stated staff placed pillows behind resident 15's legs when resident 15 was in her wheelchair because of contractures. CNA 6 stated resident 15's contractures in her legs were getting worse. CNA 6 stated they did not know if resident 15 was having worsening ROM to her upper extremities or hands and CNA 6 stated they did not know of any interventions resident 15 had in place to prevent contractures or worsening ROM to their upper extremities. CNA 6 stated, You would have to ask the nurse.
On 5/4/22 at 9:15 AM, CNA 3 was interviewed. CNA 3 stated staff placed pillows behind resident 15's legs while resident 15 was in their wheelchair to provide resident 15 with comfort and to prevent her legs from hitting the back of the chair. CNA 3 stated resident 15 did not have any issues with limited ROM in their upper extremities and there were no interventions in place for preventing decreased ROM to resident 15's upper extremities. CNA 3 stated resident 15 only had contractures to their knees.
On 5/4/22 at approximately 9:20 AM, RN 1 was interviewed. RN 1 stated resident 15 did have contractures to her upper extremities and staff were to place cloths in resident 15's hands. RN 1 stated the CNA staff were to place the cloths in resident 15's hands daily to help prevent her hands from closing more and RN 1 stated CNA staff were also to provide resident 15 with exercises for her hands to prevent worsening ROM. RN 1 stated resident 15's contractures were in her hands as well as her legs, and resident 15 was on comfort care measures so the staff were trying to keep resident 15 comfortable. RN 1 stated the contractures do appear to cause resident 15 pain. RN 1 stated the presence of contractures was within resident 15's Care Plan and this would then relate with the CNA's Brain, which was a sheet that described the cares each resident on the unit required. Resident 15's section of the CNA Brain read, Dressing/splint care: Dressing [name of resident 15 removed] requires up to extensive to total assist of one to two staff to dress upper body and is dependent on dressing lower body and donning her shoes. [Note: Within resident 15's section of the CNA Brain there was no mention of contractures or limited ROM with applicable interventions.]
On 5/4/22 at 9:41 AM, CNA 7, who worked for the facility as an agency CNA, was interviewed. CNA 7 stated resident 15 had issues with ROM. CNA 7 stated resident 15 would demonstrate that they were in pain and complained unless the resident was left in a specific position. CNA 7 stated resident 15 did not have any contractures. CNA 7 stated once resident 15 was placed in her wheelchair she wanted to be left in one position. CNA 7 stated if resident 15 did have contractures or had any interventions in place for limited ROM the CNAs would be prompted of this on their Activities of Daily Living (ADL) task reporting, or the CNA could learn of a resident's contractures or limited ROM interventions through report from the night shift CNA.
On 5/4/22 at 11:49 AM, Unit Manager (UM) 2 was interviewed. UM 2 stated resident 15 was observed to have contractures to her lower extremities around the end of January 2022. UM 2 stated when a CNA observed resident 15's legs were contracted the facility did x-rays to ensure there were no issues, and UM 2 stated the x-rays indicated osteoporotic changes. UM 2 stated resident 15 did not have any limited ROM or contractures to their upper extremities. Upon review of resident 15's care plan, UM 2 stated, resident 15 did have a care plan initiated in March of 2022, which indicated resident 15 had bilateral upper extremity contractures. UM 2 stated either herself or UM 1 would have developed the Care Plan, and ensured the implementation of the care plan interventions. UM 2 stated staff should place towels in resident 15's hands and provide resident 15 with ROM exercises. UM 2 stated CNA staff would implement both of these interventions, and the CNAs should be aware of the interventions through review of the CNA Brain. UM 2 then reviewed the CNA Brain, and stated the interventions to prevent further decreased ROM in resident 15's upper extremities were not present on the CNA Brain. [Note: CNAs were not aware of the care plan interventions related to the contractures to resident 15's bilateral upper extremities and hands.]
2. The facility was unable to demonstrate the implementation of a Care Plan for a resident's diagnosis of dementia with behavioral disturbances.
Resident 3 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, dementia with behavioral disturbances, wernicke's encephalopathy, anxiety disorder due to known physiological condition, pseudobulbar affect, muscle weakness, type 2 diabetes mellitus, and age-related osteoporosis.
Observations were made of resident 3, while on the East wing unit. The following observations were noted;
On 5/2/22 at 9:40 AM, resident 3 yelled shut the door. Resident 3 then slammed her bedroom door closed.
On 5/2/22 at 10:53 AM, resident 3 was observed to accept a Tylenol pill from the nurse. Resident 3 then asked the nurse when they could be provided with the next Tylenol. Resident 3 then stated I want to sleep.
On 5/2/22 at 12:58 PM, resident 3, using her wheelchair went to the nurses' station. Resident 3 stated they wanted a Tylenol. Resident 3 then stated they wanted candy. No staff acknowledged resident 3.
On 5/2/22 at 1:25 PM, resident 3 returned to the nurses' station. Resident 3 asked staff for candy. CNA 9 stated resident 3 would have to wait for candy. At 1:28 PM, while still at the nurses' station resident 3 then asked the surveyor for candy.
On 5/3/22 at 10:25 AM, resident 3, using her wheelchair, went to the nurses' station. Resident 3 asked Licensed Practical Nurse (LPN) 1 for candy. LPN 1 stated there was no candy, and resident 3 then stated they were going to bed. Resident 3 returned to her room, and LPN 1 then entered resident 3's room. Resident 3 stated they wanted a candy bar. LPN 1 noted to have no response to resident 3. Resident 3 then asked for Tylenol, and LPN 1 asked resident 3 if they were in pain. Resident 3 responded, yes. LPN 1 did not have resident 3 elaborate on pain and did not offer a pharmacological or non-pharmacological pain intervention. After several seconds, resident 3 then asked LPN 1 for candy, and LPN 1 stated they did not have any candy.
On 5/3/22 at 11:15 AM, resident 3, using their wheelchair, went to the nurses' station. Resident 3 asked for candy. No staff were at the nurses' station as resident 3 asked for candy. Resident 3 then stated loudly, Tylenol. A staff member walked by and informed resident 3 it was not time for Tylenol, and the staff member stated they did not have any candy.
On 5/3/22 at 11:23 AM, resident 3 was observed to yell from their room, Shut the door. Resident 3 then got up from her bed, and slammed her bedroom door shut.
On 5/3/22 at 12:05 PM, resident 3 was observed, in the dining room, to eat 2 bites of her mashed potatoes. Resident 3 then stated to staff, I'm going to bed. Resident 3 left dining room by themselves and went to their bedroom.
On 5/3/22 at 12:21 PM, resident 3 left her bed, and while using her wheelchair, went to the nurses' station. Resident 3 asked LPN 1 for Tylenol, and resident 3 was informed it was not time for Tylenol. Resident 3 then asked LPN 1 for candy, and LPN 1 responded there was no candy available.
On 5/3/22 at 12:37 PM, resident 3, using their wheelchair, returned to the nurse's station. Resident 3 then stood from their wheelchair, and held onto the counter, and then asked LPN 1 for Tylenol. Resident 3 was told they would have to wait until 2:00 PM for Tylenol. Resident 3 then asked LPN 1 for candy, and LPN 1 responded they did not have any candy.
On 5/3/22 at 2:30 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond.
On 5/3/22 at 2:36 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond. Resident 3 then asked for candy, and staff did not respond.
On 5/3/22 at 2:54 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond. Resident 3 then asked for candy, and staff did not respond.
On 5/4/22 at 10:08 AM, resident 3 was at the nurses' station. Resident 3 was accepting a Tylenol from LPN 1. LPN 1 asked resident 3 if they were in pain, and resident 3 responded yes and gave the pain a 10 out of 10 level. Resident 3 stated the pain was everywhere in her head. As of 10:29 AM, LPN 1 did not follow-up with resident 3 to identify if the Tylenol medication was effective.
On 5/4/22 at 10:29 AM, resident 3 returned to the nurses' station. Resident 3 asked LPN 1 for Tylenol, and resident 3 was told it was not time for Tylenol. Resident 3 then asked LPN 1 for candy, and LPN 1 responded there was no candy. LPN asked resident if they would go to the activity, and resident 3 said they were going to bed.
On 5/4/22 at 12:31 PM, resident 3 returned to the nurses' station. Resident 3 asked for Tylenol, and CNA 9 informed resident 3 it was not time for Tylenol. CNA 9 stated resident 3 would have to wait until 2:0 PM.
On 5/4/22 at 12:34 PM, resident 3, while standing from their wheelchair, began to yell Tylenol. Resident 3 then stated they wanted to eat, and said, Feed me.
On 5/5/22 at 10:35 AM, resident 3 was at the entrance to the dining room. Recreational Therapist (RT) 1 was attempting to entertain resident 3. After 1 minute, resident 3 stated they were going to bed. As resident 3 left the dining room to go to their room, resident 3 stopped at the nurses' station and asked LPN 1 for Tylenol. LPN 1 informed resident 3 it was not time for Tylenol. LPN 1 asked resident 3 if they enjoyed the activity and resident 3 responded, No, and then stated they were going to bed.
On 5/5/22 at 10:38 AM, resident 3 returned to the nurses' station and said, Please Tylenol. LPN 1 responded to resident 3 that it was not time for Tylenol and that resident 3 could have Tylenol at 2:00 PM.
On 5/5/22 at 11:01 AM, resident 3 left their room and returned to the nurses' station, Resident 3 stood from their wheelchair, and while holding onto the counter of the nurses' station, resident 3 asked for Tylenol. LPN 1 stated it was not time for Tylenol, and resident 3 then asked for an ibuprofen. LPN 1 did not ask resident 3 if they were in pain, but told resident 3 it was not time for any medications. Resident 3 then stated they had a headache, and LPN responded, Try not to scream. That may help your headache.
On 5/5/22 at 11:20 AM, other residents were gathered to have coffee prior to lunch and were watching a movie. Resident 3 was not offered or encouraged to join in the dining room. At this time resident 3 remained in their bed.
On 5/5/22 at 11:32 AM, resident 3 returned to the nurses' station. Resident 3 asked staff for Tylenol. LPN 1 stated resident 3 would have to wait until 2 PM for Tylenol. Resident 3 was offered a drink, and resident 3 responded, Yes and Tylenol.
On 5/5/22 a review of resident 3's medical record was completed. The following were noted,
Resident 3 had a Care Plan focus which read, RECREATION: [Name of resident 3 removed] exhibits alteration in thought process manifested by moderate cognitive impairment r/t (related to) dementia; needs reminders/ prompts/cues to choose activities; mood problem: anxiety; has little interest/pleasure in doing things. Date Initiated: 02/18/2022- Revision on: 02/18/2022. Interventions related to this care plan included;
a. Check for satisfaction with leisure choices & supply with leisure materials PRN (as needed). Post calendar in room.
b. Provide with opportunities to recall long/short term memories during activities.
c. Encourage participation in accordance to comfort level and encourage a sense of inclusion and acceptance during activities. Encourage involvement in activities & provide positive praise to increase interest/pleasure during activities.
d. Invite, encourage and involve in activities of importance/interest including:family/friend phone calls/visits, TV/movies, music, socials, cards, bingo, games, arts/crafts, painting/drawing, outdoors, reminisce, &/or special events.
e. Engage in social/reminisce/discussion activities in accordance to past occupation/life role at a sewing company.
Resident 3 had a Care Plan focus which read, [Name of resident 3 removed] has impaired cognitive function/dementia or impaired thought processes r/t Dementia. Date Initiated: 03/06/2022- Revision on: 03/06/2022. Interventions related to this Care Plan focus included;
a. Administer medications as ordered. Monitor/document for side effects and effectiveness.
b. Ask yes/no questions in order to determine the [name of resident 3 removed] needs.
c. Communicate with the resident/family/caregivers regarding residents capabilities
and needs.
d. COMMUNICATION: Use [name of resident 3 removed] preferred name, [name of resident 3 removed]. Identify yourself at each interaction. Face [name of resident 3 removed] when speaking and make eye contact. Reduce any distractions- turn off TV, radio, close door etc. [Name of resident 3 removed] understands consistent, simple, directive sentences. Provide [name of resident 3 removed] with necessary cues- stop and return if agitated.
e. Cue, reorient and supervise as needed.
f. Present just one thought, idea, question or command at a time.
[Note: The Care Plan did not indicate resident 3's Tylenol and candy seeking behaviors, and did not provide staff with possible interventions for this behavior.]
On 5/3/22 at 12:56 PM, LPN 1 was interviewed. LPN 1 stated resident 3 did have a behavior of constantly asking for Tylenol and candy. When asked about interventions for resident 3's Tylenol and candy seeking behavior, LPN 1 stated, I don't know what has been tried. LPN 1 stated staff now tried to redirect resident 3 or just provided resident 3 with a reminder that it was not time for medication or candy.
On 5/3/22 at 1:23 PM, CNA 9 was interviewed. CNA 9 stated resident 3 required extensive assistance with cares like using the bathroom, getting dressed, and eating, When she wants to eat. CNA 9 stated resident 3 did need consistent supervision, and CNA 9 stated, We have to watch her more now. CNA 9 stated resident 3 could get, worked up, from her behaviors like when resident 3 wanted a pain pill, wanted candy, wanted a drink, or wanted to sleep. CNA 9 stated if staff had time they tried to go down to resident 3's room and talk with her, but that did not happen regularly. CNA 9 then stated, staff had to remind resident 3 consistently about what was already provided like her pain medication. At this time UM 2 provided input, and stated, She is a normal dementia patient. She just can't remember.
On 5/5/22 at 12:05 PM, RT 1 was interviewed. RT 1 stated all dementia residents' Care Plans were, based on the healing heart program. RT 1 stated the healing heart program was a part of the facility staff's dementia training, and RT 1 stated the different colors of the healing heart program correlated with a different level of functioning. RT 1 stated the goals and interventions of a resident's recreation Care Plan were based on the resident's level of functioning. The categories within the healing heart program could be a green healing heart which meant the resident was independent, a yellow healing heart which indicated the resident was higher functioning and need a little more stimulation, a red healing heart indicated moderate dementia, or a lavender healing heart indicated the resident had advanced dementia and would need more sensory based recreation. RT 1 was asked what level of the healing heart program resident 3 would fall within, and RT 1 stated they did not know. RT 1 stated the RT staff had forgotten to review resident 3's healing heart recreation level at her recent assessment.
3. The facility was unable to demonstrate the development and implementation of a Care Plan for a resident's diagnosis of dementia with behavioral disturbances.
Resident 45 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, vascular dementia with behavioral disturbances, hallucinations, delusional disorders, major depressive disorder, reduced mobility, hypertension, muscle weakness, and mild protein-calorie malnutrition.
On 05/2/22 at 8:25 AM, resident 45 was observed to pace in their wheelchair through halls, and entered other residents' rooms.
On 5/2/22 at 10:21 AM, resident 45 continued to pace through the hall in her wheelchair, and sat in front of other residents' room doors. At this time, other residents on the East wing unit were gathered, and brought to the dining room for an activity.
On 5/2/22 at 11:36 AM, resident 45 was assisted to the shower room, and was heard to yell, You are hurting me. Following resident 45's time in the shower room, resident 45 was observed to mumble more angrily and loudly at staff and residents. Resident 45 continued to pace into and out of other residents' rooms. At 11:45 AM, resident 45 was attempted to be directed toward the dining room, and resident 45 began to yell. Resident 45 was then allowed to continue to pace the hallways. Other residents were brought to the dining room to be seated for lunch service.
On 5/2/22 at 12:59 PM, resident 45 was observed in her room. Resident 45 hollered at her roommate, resident 3. Resident 3 told resident 45, Stop. A resident from a nearby room then came out to the hallway and yelled, Can you make them stop screaming? At this time CNA 9 then entered the room of resident 45 and resident 3. Resident 45 continued to holler, and resident 3 began to ask for candy. CNA 9 left resident 45 and resident 3's room. Resident 45 continued to holler. CNA 9 stated, She can be very agitated, and we just try to calm her down. CNA 9 stated no, CNA 9 was not able to calm down resident 45 right now.
On 5/2/22 at 1:34 PM, resident 45 was within their room and began to holler. A CNA entered resident 45's room and resident 45 continued to holler, with a howling type scream, until 1:42 PM.
On 5/3/22 at 10:52 AM, resident 45 was observed in the sunroom area of the East wing unit. Resident 45 had another resident yell at her, Get out of here. This is my area. Not yours. Resident 45 then stated with a stutter, I guess I've been left here to die.
On 5/3/22 at 10:55 AM, resident 45 paced into a resident room that was not her own. Staff attempted to redirect resident 45, and resident 45 began to holler, with a howling type scream. Resident 45 continued to holler until the staff member walked away from resident 45. Resident 45 then continued to pace through the hall.
On 5/3/22 at 11:13 AM, resident 45 paced through the hallway. Staff attempted to redirect resident 45 from bumping into another resident, and resident 45 hollered. Resident 45 then stated to the staff member in stuttered voice, Shut up. That is not funny.
On 5/3/22 at 11:22 AM, staff attempted to help resident 45 to change her shirt in resident 45's room. Resident 45 hollered, in a howling tone, No. A resident who walked down the hall then yelled at the room, Shut up.
On 5/3/22 at 12:08 PM, resident 45 was assisted to her room to be provided assistance with lunch. Resident 45 began to scream while the CNA attempted to feed resident 45. Resident 45's roommate, resident 3, who was laid in their bed yelled, I want to sleep. The CNA who assisted resident 45 sat on the resident's bed while resident 45 continued to yell for 2 minutes.
On 5/3/22 at 1:18 PM, resident 45 was observed in her bed. Resident 45 was alone in their room and had tried to take off their pants. Resident 45 was observed to be yelling, You are hurting me. A CNA who walked by, looked into the room and then continued to walk toward the other end of the East wing unit.
On 5/4/22 at 10:03 AM, residents on the East wing unit were gathered in the dining room for snacks and hydration. Resident 45 remained in the hallway and mumbled to herself no staff attempted to redirect or invite resident 45 to the dining room.
On 5/4/22 at 12:45 PM, resident 45 was observed in her room. Resident 45 pointed at her roommate, resident 3, and screamed, with a stuttered voice, You are a bitch. CNA 9 was within resident 45 and resident 3's room. CNA 9 was assisting resident 3 to consume ice cream, and resident 45 continued to scream, You're a bitch, and, I'm gonna kick your ass.
On 5/4/22 at 12:59 PM, resident 45 was observed within her room, hollering, with a howling type scream. A resident from a different room came to the hall and yelled, Is someone going to do something about that screaming? I want to sleep.
On 5/5/22 at 8:17 AM, resident 45 was observed to be in her wheelchair and seated in her room. Resident 45 was pointing at her roommate, and resident 45 called her roommate a Bitch several times. Resident 45 then left her room and paced in the hall while, in a stutter voice, she stated, I'm sick of the baby.
On 5/5/22 at 10:20 AM, residents were gathered in the East wing dining room for an activity. Resident 45 remained in the hallway and mumbled to herself. Other residents were gathered in the dining room, in a circle, while they conversed and had a snack. At 10:38 AM, resident 45 remained in the same position in the hallway, and mumbled to herself. No staff interacted with resident 45 during this time.
On 5/5/22 at 10:41 AM, CNA 11 was observed to attempt to redirect resident 45 toward her room. Resident 45 then began to holler. CNA 11 stated that resident 45 seemed, agitated all the time. From 10:41 AM until 10:49 AM, CNA 11 remained in resident 45's room, and attempted to calm the resident. Resident 45 continued to holler from 10: 41 AM until 10:49 AM. At this time, CNA 11 placed the call light on and LPN 1 went to resident 45's room to assist. As the door was open, resident 45 was observed to repeatedly yell, You are hurting me, and, Stop.
On 5/5/22 at 10:51 AM, CNA 11 left resident 45's room. CNA 11 was interviewed about the incident. CNA 11 stated this was her first shift on the east wing unit, and CNA 11 stated they had not previously worked with resident 45. CNA 11 stated they did not know any of resident 45's behaviors at the beginning of their shift, and CNA 11 was unaware of interventions that could be tried if resident 45 began to experience behaviors. CNA 11 stated they learn from this interaction with resident 45 that if resident 45 experienced behaviors it was best to step away.
On 5/5/22 at 10:54 AM, LPN 1 was interviewed. LPN 1 stated there were no guides that described to the CNA's all the resident's different behaviors and interventions. LPN 1 stated, we generally have the same CNAs. LPN 1 stated, for CNA 11, since it was her first day LPN 1 would have liked the CNA to come early to their shift. At that time LPN 1 would have provided pointers or information on how certain residents responded to interactions, but CNA 11 had ran late for the start of her shift. LPN 1 stated they were unable to provide CNA 11 with any information prior to the start of CNA 11's shift.
On 5/5/22, a review of resident 45's medical record was completed. The following were noted;
Resident 45 had a Care Plan focus, related to the activities' department, which read, RECREATION: [Name of resident 45 removed] exhibits alteration in thought process manifested by cognitive impairment r/t dementia; needs reminders/prompts/cues to choose activities; communication difficulties: fragmented thought process; mood problem: psychotic disorder/depression; has physical/verbal behaviors at times. Date Initiated: 04/11/2022. Interventions related to this Care Plan focus included;
a. Check for satisfaction with leisure choices & supply with leisure materials PRN.
b. Post calendar in room.
c. Provide with opportunities to recall long term memories during activities.
d. Encourage positive statements/feelings/gestures to increase mood during activities.
e. Use validation to help re-direct behaviors and be calm in approach.
f. Provide 1:1 (one on one) visit 1 x weekly.
g. Engage in red healing heart activities PRN. Engage in my ways preference including: dancing, chicken in a biscuit, bottled Dr. Pepper, listening to music and balloon ball. Deep breathing and taking the time to acknowledge her helps to reduce agitation.
h. Invite, encourage and involve in activities of importance/interest including: family/friend phone calls/visits, TV/movies, music, pets, socializing, outdoors, bingo, painting/drawing, adapted games/sports (balloon volleyball), reminisce, &/or special events.
i. Support and engage in social/reminisce/discussion activities in accordance to past
occupation/life role as a volunteer.
[Note: Within resident 45's Care Plan, there was no Care Plan focus related to cognitive function/dementia or impaired thought processes as of 5/3/22.]
On 5/4/22 at 12:49 PM, CNA 9 was interviewed. CNA 9 stated resident 45 did best when she could avoid large, loud interactions. CNA 9 stated if resident 45 was experiencing a behavior like yelling, crying, or appeared agitated, CNA 9 would redirect resident 45 to a quiet area. CNA 9 stated at times this could be difficult because the CNA staff were working with other residents, or leading other activities with a group of the east wing residents.
On 5/5/22 at 12:05 PM, RT 1 was interviewed about resident 45's recreation related care Plan. RT 1 stated resident 45 was still a newer admit to the facility, and the Activities Department had not completed their quarterly assessment on resident 45. RT 1 stated it could be difficult to include resident 45 in any group activities, but resident 45 enjoyed the time she spent with her son. RT 1 stated the indication that resident 45 was a, red healing heart, actually came from resident 45's stay at a sister facility. RT 1 stated resident 45 had not yet had a formal evaluation completed by this facility. RT 1 stated resident 45's care plan would have to be updated to match her current level of functioning.
4. The facility was unable to demonstrate the implementation of a Care Plan for a resident's diagnosis of dementia without behavioral disturbances.
Resident 16 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, dementia without behavioral disturbance, need f[TRUNCATED]
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0744
(Tag F0744)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure residents who displayed or we...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined, the facility did not ensure residents who displayed or were diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. Specifically, for 3 out of 26 sampled residents, the facility was unable to demonstrate development and implementation of interventions for managing residents' dementia with behavioral disturbances. Resident identifiers: 3, 16, and 45.
Findings included:
1. Resident 3 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, dementia with behavioral disturbances, wernicke's encephalopathy, anxiety disorder due to known physiological condition, pseudobulbar affect, muscle weakness, type 2 diabetes mellitus, and age-related osteoporosis.
Observations were made of resident 3, while on the East wing unit. The following observations were noted;
On 5/2/22 at 9:40 AM, resident 3 yelled shut the door. Resident 3 then slammed her bedroom door closed.
On 5/2/22 at 10:53 AM, resident 3 was observed to accept a Tylenol pill from the nurse. Resident 3 then asked the nurse when they could be provided with the next Tylenol. Resident 3 then stated, I want to sleep.
On 5/2/22 at 12:58 PM, resident 3, using her wheelchair, went to the nurses' station. Resident 3 stated they wanted a Tylenol. Resident 3 then stated they wanted candy. No staff acknowledged resident 3.
On 5/2/22 at 1:25 PM, resident 3 returned to the nurses' station. Resident 3 asked staff for candy. Certified Nursing Assistant (CNA) 9 stated resident 3 would have to wait for candy. At 1:28 PM, while still at the nurses' station resident 3 then asked the surveyor for candy.
On 5/3/22 at 10:25 AM, resident 3, using her wheelchair, went to the nurses' station. Resident 3 asked Licensed Practical Nurse (LPN) 1 for candy. LPN 1 stated there was no candy, and resident 3 then stated they were going to bed. Resident 3 returned to her room, and LPN 1 then entered resident 3's room. Resident 3 stated they wanted a candy bar. LPN 1 noted to have no response to resident 3. Resident 3 then asked for Tylenol, and LPN 1 asked resident 3 if they were in pain. Resident 3 responded, yes. LPN 1 did not have resident 3 elaborate on pain and did not provide resident 3 with any pain intervention, either pharmacological or non-pharmacological. After several seconds, resident 3 then asked LPN 1 for candy, and LPN 1 stated they did not have any candy.
On 5/3/22 at 11:15 AM, resident 3, using their wheelchair, went to the nurses' station. Resident 3 asked for candy. No staff were at the nurses' station as resident 3 asked for candy. Resident 3 then stated loudly, Tylenol. A staff member walked by, and informed resident 3 it was not time for Tylenol, and the staff member stated they did not have any candy. The staff member did not ask resident 3 if they were in pain.
On 5/3/22 at 11:23 AM, resident 3 was observed to yell from their room, Shut the door. Resident 3 then got up from her bed, and slammed her bedroom door shut.
On 5/3/22 at 12:05 PM, resident 3 was observed, in the dining room, to eat 2 bites of her mashed potatoes. Resident 3 then stated to staff, I'm going to bed. Resident 3 left dining room by themselves, and went to their bedroom.
On 5/3/22 at 12:21 PM, resident 3 left her bed, and while using her wheelchair, went to the nurses' station. Resident 3 asked LPN 1 for Tylenol, and resident 3 was informed it was not time for Tylenol. Resident 3 was not asked if they were in pain. Resident 3 then asked LPN 1 for candy, and LPN 1 responded there was no candy available.
On 5/3/22 at 12:37 PM, resident 3, using their wheelchair, returned to the nurse's station. Resident 3 then stood from their wheelchair and while they held onto the counter resident 3 asked LPN 1 for Tylenol. LPN 1 did not ask resident 3 if they were in pain. Resident 3 was told they would have to wait until 2:00 PM for Tylenol. Resident 3 then asked LPN 1 for candy, and LPN 1 responded they did not have any candy.
On 5/3/22 at 2:30 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond.
On 5/3/22 at 2:36 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond. Resident 3 then asked for candy, and staff did not respond.
On 5/3/22 at 2:54 PM, resident 3 was observed at the nurses' station. Resident 3 asked staff for Tylenol, and staff did not respond. Resident 3 then asked for candy, and staff did not respond.
On 5/4/22 at 10:08 AM, resident 3 was at the nurses' station. Resident 3 accepted a Tylenol from LPN 1. LPN 1 asked resident 3 if they were in pain, and resident 3 responded yes, and stated their pain level was at a 10 out of 10. Resident 3 stated the pain was everywhere in her head. As of 10:29 AM, LPN 1 did not follow-up with resident 3 to identify if the Tylenol medication was effective.
On 5/4/22 at 10:29 AM, resident 3 returned to the nurses' station. Resident 3 asked LPN 1 for Tylenol, and resident 3 was told it was not time for Tylenol. Resident 3 then asked LPN 1 for candy, and LPN 1 responded there was no candy. LPN asked resident 3 if they would go to the activity, and resident 3 said they were going to bed.
On 5/4/22 at 12:31 PM, resident 3 returned to the nurses' station. Resident 3 asked for Tylenol, and CNA 9 informed resident 3 it was not time for Tylenol. CNA 9 stated resident 3 would have to wait until 2 PM. CNA 9 did not ask resident 3 if they were experiencing pain.
On 5/4/22 at 12:34 PM, resident 3, while standing from their wheelchair, began to yell Tylenol. Resident 3 then stated they wanted to eat, and stated, Feed me.
On 5/5/22 at 10:35 AM, resident 3 was at the entrance to the dining room. Recreational Therapist (RT) 1 was attempting to entertain resident 3. After 1 minute, resident 3 stated they were going to bed. As resident 3 left the dining room to go to their room, resident 3 stopped at the nurses' station and asked LPN 1 for Tylenol, and LPN 1 informed resident 3 it was not time for Tylenol. LPN 1 asked resident 3 if they enjoyed the activity, and resident 3 responded No. Resident 3 then stated they were going to bed.
On 5/5/22 at 10:38 AM, resident 3 returned to the nurses' station and said, Please Tylenol. LPN 1 responded to resident 3 that it was not time for Tylenol and that resident 3 could have Tylenol at 2:00 PM. Resident 3 was not asked if they were in pain.
On 5/5/22 at 11:01 AM, resident 3 left their room and returned to the nurses' station, Resident 3 stood from their wheelchair, and while holding onto the counter of the nurses' station, resident 3 asked for Tylenol. LPN 1 stated it was not time for Tylenol, and resident 3 then asked for an ibuprofen. LPN 1 did not ask resident 3 if they were in pain, but told resident 3 it was not time for any medications. Resident 3 then stated they had a headache, and LPN 1 responded, Try not to scream. That may help your headache.
On 5/5/22 at 11:20 AM, other residents were gathered to have coffee prior to lunch and were watching a movie. Resident 3 was not offered or encouraged to join in the dining room. At this time resident 3 remained in their bed.
On 5/5/22 at 11:32 AM, resident 3 returned to the nurses' station. Resident 3 asked staff for Tylenol. LPN 1 stated resident 3 would have to wait until 2:00 PM for Tylenol. Resident 3 was offered a drink, and resident 3 responded, Yes and Tylenol.
On 5/5/22 a review of resident 3's medical record was completed. The following were noted,
Resident 3 had a physician's order in the Medication Administration Record (MAR) which read, Acetaminophen Tablet. Give 650 mg (milligrams) by mouth three times a day for Headache -Start Date- 02/24/2022 1900 (7:00 PM).
a. In May 2022, for 86% of the acetaminophen medication administrations, resident 3's pain level was documented at 0 out of 10.
b. In April 2022, for 93% of the acetaminophen medication administrations, resident 3's pain level was documented at 0 out of 10.
c. In March 2022, for 89% of the acetaminophen medication administrations, resident 3's pain level was documented at 0 out of 10.
Resident 3 had a physician's order which read, Record non-pharmacological pain: 1=repositioning/ limb, elevation; 2=reassurance/ emotional support; 3=distraction/ diversionary activities; 4=ROM (range of motion)/ ambulation/ stretching; 5=rest period/ quiet environment; 6=deep breathing/ relaxation exercises; 7=massage/ therapeutic touch; 8=application of ice/ heat pack; 9=laughter/ socialization; 10=Aroma therapy; 11=NO PAIN PRESENT. every shift for pain record non pharmacological code and number of episodes
a. In May 2022, resident 3's pain level was documented at a level of 0 out of 10 for 100% of the occurrences, and No Pain Present was coded as the non-pharmacological pain intervention.
b. In April 2022, resident 3's pain level was documented at a level of 0 out of 10 for 93% of the occurrences, and resident 3's pain level was coded as 1 out of 10 at 7% of the occurrences. Resident 3 was not offered non-pharmacological pain interventions in April 2022.
c. In March 2022, resident 3's pain level was documented at a level of 0 out of 10 for 67% of the occurrences, and resident 3's pain level was coded as 1 or 2 out of 10 at 10% of the occurrences. On 70% of the occurrences resident 3 was not provided with any non-pharmacological pain interventions.
Within the CNA charting of Activities of Daily Living (ADL) task reporting was a Behavior Monitoring section. The CNA documentation of behavior monitoring of resident 3 for the past 30 days was reviewed. The following was noted;
a. At 83% of the occurrences of behavior monitoring documentation, the CNA staff coded, Not Applicable, or None of the above observed
b. At 11% of the occurrences of behavior monitoring documentation, the CNA staff coded, Yelling.
c. On 1 of the 80 occurrences of behavior monitoring documentation, the CNA staff coded, Repeats movement.
d. On 4 of the 80 occurrences of behavior monitoring documentation, the CNA staff coded, Wandering.
[Note: On more than 80% of the occurrences of staff behavior monitoring documentation staff did not document that resident 3 exhibited any behaviors.]
Resident 3 had a Care Plan focus which read, RECREATION: [Name of resident 3 removed] exhibits alteration in thought process manifested by moderate cognitive impairment r/t (related to) dementia; needs reminders/ prompts/cues to choose activities; mood problem: anxiety; has little interest/pleasure in doing things. Date Initiated: 02/18/2022- Revision on: 02/18/2022. Interventions related to this Care Plan included;
a. Check for satisfaction with leisure choices & supply with leisure materials PRN (as needed). Post calendar in room.
b. Provide with opportunities to recall long/short term memories during activities.
c. Encourage participation in accordance to comfort level and encourage a sense of inclusion and acceptance during activities. Encourage involvement in activities & provide positive praise to increase interest/pleasure during activities.
d. Invite, encourage and involve in activities of importance/interest including:family/friend phone calls/visits, TV/movies, music, socials, cards, bingo, games, arts/crafts, painting/drawing, outdoors, reminisce, &/or special events.
e. Engage in social/reminisce/discussion activities in accordance to past occupation/life role at a sewing company.
Resident 3 had a Care Plan focus which read, [Name of resident 3 removed] has impaired cognitive function/dementia or impaired thought processes r/t Dementia. Date Initiated: 03/06/2022- Revision on: 03/06/2022. Interventions related to this Care Plan focus included;
a. Administer medications as ordered. Monitor/document for side effects and effectiveness. Date Initiated: 03/06/2022.
b. Ask yes/no questions in order to determine the [name of resident 3 removed] needs. Date Initiated: 03/06/2022.
c. Communicate with the resident/family/caregivers regarding residents capabilities
and needs. Date Initiated: 03/06/2022.
d. COMMUNICATION: Use [name of resident 3 removed] preferred name, [name of resident 3 removed]. Identify yourself at each interaction. Face [name of resident 3 removed] when speaking and make eye contact. Reduce any distractions- turn off TV, radio, close door etc. [Name of resident 3 removed] understands consistent, simple, directive sentences. Provide [name of resident 3 removed] with necessary cues- stop and return if agitated. Date Initiated: 03/06/2022.
e. Cue, reorient and supervise as needed. Date Initiated: 03/06/2022.
f. Present just one thought, idea, question or command at a time. Date Initiated: 03/06/2022
[Note: The Care Plan did not indicate resident 3's Tylenol and candy seeking behaviors, and did not provide staff with possible interventions for this behavior.]
On 5/3/22 at 12:56 PM, LPN 1 was interviewed. LPN 1 stated resident 3 did have a behavior of constantly asking for Tylenol and candy. LPN 1 stated when they assessed resident 3's pain level they would listen to the resident, and also look for physical indicators of pain to understand resident 3's pain level. When asked about interventions for resident 3's Tylenol and candy seeking behavior, LPN 1 stated, I don't know what has been tried. LPN 1 stated staff now tried to redirect resident 3 or just provided resident 3 with a reminder that it was not time for medication or candy.
On 5/3/22 at 1:23 PM, CNA 9 was interviewed. CNA 9 stated resident 3 required extensive assistance with cares like using the bathroom, getting dressed, and eating, When she wants to eat. CNA 9 stated resident 3 required consistent supervision, and CNA 9 stated We have to watch her more now. CNA 9 stated resident 3 could get, worked up, from her behaviors like when resident 3 wanted a pain pill, wanted candy, wanted a drink, or wanted to sleep. CNA 9 stated if staff had time they tried to go down to resident 3's room and talk with her, but that did not happen regularly. CNA 9 then stated, staff had to remind resident 3 consistently about what was already provided like her pain medication. At this time Unit Manager (UM) 2 provided input, and stated, She is a normal dementia patient. She just can't remember.
On 5/5/22 at 12:05 PM, Recreational Therapist (RT) 1 was interviewed. RT 1 stated all dementia resident Care Plans were, based on the healing heart program. RT 1 stated the healing heart program was a part of the facility staff's dementia training, and RT 1 stated the different color of the healing heart program correlated with a different level of functioning. RT 1 stated the goals and interventions of a resident's recreation Care Plan were based on the resident's level of functioning. RT 1 stated the levels within the healing heart program could be a green healing heart which meant the resident was independent, a yellow healing heart which indicated the resident was higher functioning and needed a little more stimulation, a red healing heart indicated moderate dementia, or a lavender healing heart indicated the resident had advanced dementia and would need more sensory based recreation. RT 1 was asked what level of the healing heart program resident 3 fell within, and RT 1 stated they did not know. RT 1 stated the RT staff had forgotten to review resident 3's healing heart recreation level at her recent assessment.
2. Resident 45 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, vascular dementia with behavioral disturbances, hallucinations, delusional disorders, major depressive disorder, reduced mobility, hypertension, muscle weakness, and mild protein-calorie malnutrition.
Observations were made of resident 45, while on the East wing unit. The following observations were noted;
On 5/2/22 at 8:25 AM, resident 45 was observed to pace in their wheelchair through halls, and entered other residents' rooms.
On 5/2/22 at 10:21 AM, resident 45 continued to pace through the hall in her wheelchair, and sat in front of other residents' room doors. At this time, other residents on the East wing unit were gathered, and brought to the dining room for an activity.
On 5/2/22 at 11:36 AM, resident 45 was assisted to the shower room, and was heard to yell, You are hurting me. Following resident 45's time in the shower room, resident 45 was observed to mumble more angrily and loudly at staff and residents. Resident 45 continued to pace into and out of other residents' rooms. At 11:45 AM, resident 45 was attempted to be directed toward the dining room, and resident 45 began to yell. Resident 45 was then allowed to continue to pace the hallways. Other residents were brought to the dining room to be seated for lunch service.
On 5/2/22 at 12:59 PM, resident 45 was observed in her room. Resident 45 hollered at her roommate, resident 3. Resident 3 told resident 45, Stop. A resident from a nearby room then came out to the hallway and yelled, Can you make them stop screaming? At this time CNA 9 then entered the room of resident 45 and resident 3. Resident 45 continued to holler, and resident 3 began to ask for candy. CNA 9 left resident 45 and resident 3's room. Resident 45 continued to holler. CNA 9 stated, She can be very agitated, and we just try to calm her down. CNA 9 stated no, CNA 9 was not able to calm down resident 45 right now.
On 5/2/22 at 1:34 PM, resident 45 was within their room and began to holler. A CNA entered resident 45's room and resident 45 continued to holler, with a howling type scream, until 1:42 PM.
On 5/3/22 at 10:52 AM, resident 45 was observed in the sunroom area of the East wing unit. Resident 45 had another resident yell at her, Get out of here. This is my area. Not yours. Resident 45 then stated with a stutter, I guess I've been left here to die.
On 5/3/22 at 10:55 AM, resident 45 paced into a resident room that was not her own. Staff attempted to redirect resident 45, and resident 45 began to holler, with a howling type scream. Resident 45 continued to holler until the staff member walked away from resident 45. Resident 45 then continued to pace through the hall.
On 5/3/22 at 11:13 AM, resident 45 paced through the hallway. Staff attempted to redirect resident 45 from bumping into another resident, and resident 45 hollered. Resident 45 then stated to the staff member in stuttered voice, Shut up. That is not funny.
On 5/3/22 at 11:22 AM, staff attempted to help resident 45 to change her shirt in resident 45's room. Resident 45 hollered, in a howling tone, No. A resident who walked down the hall then yelled at the room, Shut up.
On 5/3/22 at 12:08 PM, resident 45 was assisted to her room to be provided assistance with lunch. Resident 45 began to scream while the CNA attempted to feed resident 45. Resident 45's roommate, resident 3, who was laid in their bed yelled, I want to sleep. The CNA who assisted resident 45 sat on the resident's bed while resident 45 continued to yell for 2 minutes.
On 5/3/22 at 1:18 PM, resident 45 was observed in her bed. Resident 45 was alone in their room and had tried to take off their pants. Resident 45 was observed to be yelling, You are hurting me. A CNA who walked by, looked into the room and then continued to walk toward the other end of the East wing unit.
On 5/4/22 at 10:03 AM, residents on the East wing unit were gathered in the dining room for snacks and hydration. Resident 45 remained in the hallway and mumbled to herself no staff attempted to redirect or invite resident 45 to the dining room.
On 5/4/22 at 12:45 PM, resident 45 was observed in her room. Resident 45 pointed at her roommate, resident 3, and screamed, with a stuttered voice, You are a bitch. CNA 9 was within resident 45 and resident 3's room. CNA 9 was assisting resident 3 to consume ice cream, and resident 45 continued to scream, You're a bitch, and, I'm gonna kick your ass.
On 5/4/22 at 12:59 PM, resident 45 was observed within her room, hollering, with a howling type scream. A resident from a different room came to the hall and yelled, Is someone going to do something about that screaming? I want to sleep.
On 5/5/22 at 8:17 AM, resident 45 was observed to be in her wheelchair and seated in her room. Resident 45 was pointing at her roommate, and resident 45 called her roommate a Bitch several times. Resident 45 then left her room and paced in the hall while, in a stutter voice, she stated, I'm sick of the baby.
On 5/5/22 at 10:20 AM, residents were gathered in the East wing dining room for an activity. Resident 45 remained in the hallway and mumbled to herself. Other residents were gathered in the dining room, in a circle, while they conversed and had a snack. At 10:38 AM, resident 45 remained in the same position in the hallway, and mumbled to herself. No staff interacted with resident 45 during this time.
On 5/5/22 at 10:41 AM, CNA 11 was observed to attempt to redirect resident 45 toward her room. Resident 45 then began to holler. CNA 11 stated that resident 45 seemed, agitated all the time. From 10:41 AM until 10:49 AM, CNA 11 remained in resident 45's room, and attempted to calm the resident. Resident 45 continued to holler from 10:41 AM until 10:49 AM. At this time, CNA 11 placed the call light on and LPN 1 went to resident 45's room to assist. As the door was open, resident 45 was observed to repeatedly yell, You are hurting me, and, Stop.
On 5/5/22 at 10:51 AM, CNA 11 left resident 45's room. CNA 11 was interviewed about the incident. CNA 11 stated this was her first shift on the East wing unit, and CNA 11 stated they had not previously worked with resident 45. CNA 11 stated they did not know any of resident 45's behaviors at the beginning of their shift, and CNA 11 was unaware of interventions that could be tried if resident 45 began to experience behaviors. CNA 11 stated they learn from this interaction with resident 45 that if resident 45 experienced behaviors it was best to step away.
On 5/5/22 at 10:54 AM, LPN 1 was interviewed. LPN 1 stated there were no guides that described to the CNA's all the resident's different behaviors and interventions. LPN 1 stated, we generally have the same CNAs. LPN 1 stated, for CNA 11, since it was her first day LPN 1 would have liked the CNA to come early to their shift. At that time LPN 1 would have provided pointers or information on how certain residents responded to interactions, but CNA 11 had ran late for the start of her shift. LPN 1 stated they were unable to provide CNA 11 with any information prior to the start of CNA 11's shift.
On 5/5/22 a review of resident 45's medical record was completed. The following were noted;
Resident 45 had a Care Plan focus, related to the activities department, which read, RECREATION: [Name of resident 45 removed] exhibits alteration in thought process manifested by cognitive impairment r/t dementia; needs reminders/prompts/cues to choose activities; communication difficulties: fragmented thought process; mood problem: psychotic disorder/depression; has physical/verbal behaviors at times. Date Initiated: 04/11/2022- Revision on: 04/11/2022. Interventions related to this Care Plan focus included;
a. Check for satisfaction with leisure choices & supply with leisure materials PRN.
b. Post calendar in room.
c. Provide with opportunities to recall long term memories during activities.
d. Encourage positive statements/feelings/gestures to increase mood during activities.
e. Use validation to help re-direct behaviors and be calm in approach.
f. Provide 1:1(one on one) visit 1 x weekly.
g. Engage in red healing heart activities PRN. Engage in my ways preference including: dancing, chicken in a biscuit, bottled Dr. Pepper, listening to music and balloon ball. Deep breathing and taking the time to acknowledge her helps to reduce agitation.
h. Invite, encourage and involve in activities of importance/interest including: family/friend phone calls/visits, TV/movies, music, pets, socializing, outdoors, bingo, painting/drawing, adapted games/sports (balloon volleyball), reminisce, &/or special events.
i. Support and engage in social/reminisce/discussion activities in accordance to past
occupation/life role as a volunteer.
[Note: Within resident 45's Care Plan, there was no Care Plan focus related to cognitive function/dementia or impaired thought processes as of 5/3/22.]
Resident 45 had a physician's order, which indicated for nursing staff to document any behaviors, indicate the intervention put in place related to those behaviors, specify the number of episodes, and determine the outcome of the applied interventions to control the behaviors.
Within the April 2022 MAR and Treatment Administration Record for behavior monitoring, resident 45 was documented to have exhibited behaviors on 97% of the occurrences. The behaviors charted included one to three of the following; Afraid/Panic, Anger or Screaming/Yelling. At 18% of the documented occurrences of resident 45's behaviors staff did not provide any interventions.
A Skilled Nursing Note charted on 4/3/22, read Note Text: [Name of resident 45 removed] current reason for skilled stay is Resident is receiving skilled nursing care for medication management, LTC (long term care) and assists with ADL's r/t dx/PMH (diagnoses/ past medical history) of vascular dementia with behavioral disturbance, hallucinations, delusions . Alertness/ Cognition/ Orientation: Resident a/o x1 (alert and oriented times 1) to self. She is unable to verbalize needs and wants - she starts a sentence then it turns into gibberish. Longterm and shortterm memory impairment.; Mood/Adjustment to Facility: Resident presents asagitated (sic) with frequent yelling - she is difficult to redirect .
An Alert Note charted on 4/20/22, read Note Text: At 0010 (12:10 AM) resident was heard screaming in her room. She was sitting on the edge of her bed hitting her right arm. She was assisted to a lying position by nurse and CNA's. Aides (CNA) changed the residents brief while she continued to hit herself and yell. Nurse attempted to administer Tylenol but patient refused. She calmed down and is currently sleeping in bed .
An Orders Administration Note for resident 45's hydroxyzine medication, charted on 4/26/22, read Resident in hallway yelling at everyone.
On 5/4/22 at 12:49 PM, CNA 9 was interviewed. CNA 9 stated resident 45 did best when she could avoid large, loud interactions. CNA 9 stated if resident 45 was experiencing a behavior of yelling, crying or appeared agitated, CNA 9 would redirect resident 45 to a quiet area. CNA 9 stated at times this could be difficult because the CNA staff were working with other residents or leading other activities with a group of the East wing residents.
On 5/5/22 at 12:05 PM, RT 1 was interviewed. RT 1 stated resident 45 was still a newer admit to the facility, and the Activities Department had not completed their quarterly assessment on resident 45. RT 1 stated it could be difficult to include resident 45 in any group activities, but resident 45 enjoyed the time she spent with her son. RT 1 stated the indication on resident 45's care plan that they were a, red healing heart, actually came from resident 45's stay at a sister facility. RT 1 stated resident 45 had not yet had a formal evaluation completed by this facility. RT 1 stated resident 45's care plan would have to be updated and did not reflect resident 45's evaluation at this facility.
3. Resident 16 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, dementia without behavioral disturbance, need for assistance with personal care, major depressive disorder, type 2 diabetes mellitus, essential hypertension, and chronic kidney disease stage 3.
On 5/2/22 at 6:42 AM, the survey team was completing Coronavirus disease screening at the desk in the main lobby. A banging on the door inside the East unit was heard. The Medical Records staff member stated that she thought the sound was from resident 16.
On 5/3/22, the following observations were conducted of resident 16 banging on the locked door from the East unit to the main lobby. During these times resident 16 was not provided redirection from staff. At 8:57 AM, 9:03 AM, 9:11 AM, 9:43 AM, 9:58 AM, 10:21 AM, 10:35 AM, 10:42 AM, 11:15 AM, 11:28 AM, 12:04 PM, 12:14 PM, 12:33 PM, 12:45 PM, 1:17 PM, 1:41 PM, 1:47 PM, 1:52 PM, 1:59 PM, 2:10 PM, 2:28 PM, 2:32 PM, 2:37 PM, 2:52 PM, 2:59 PM, and 3:08 PM.
On 5/3/22 at 9:56 AM, an activity was observed to be provided by staff in the East unit dining room. Resident 16 was not participating in the activity.
Resident 16's medical record was reviewed on 5/3/22.
A quarterly Minimum Data Set assessment dated [DATE], documented that resident 16 had a Brief Interview for Mental Status (BIMS) score of 2. A BIMS score of 0 to 7 indicates severely impaired cognition.
A care plan Focus initiated on 7/29/21, documented [Name of resident 16 removed] is an elopement risk/wanderer. The care plan interventions included:
a. Distract resident 16 from wandering by offering pleasant diversions, structured activities, food, conversation, television, and books. Initiated on 7/29/21.
b. Monitor location as necessary. Document wandering behavior and attempted diversional interventions in behavior log. Initiated on 7[TRUNCATED]
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
QAPI Program
(Tag F0867)
Could have caused harm · This affected multiple residents
Based on interview and record review, it was determined, the facility did not ensure the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of correction to c...
Read full inspector narrative →
Based on interview and record review, it was determined, the facility did not ensure the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of correction to correct identified quality deficiencies. Specifically, the facility was found to be in non-compliance with F689 and F880 which were cited within the facility's 2018 and 2019 recertification survey. Also, the facility was found to be in non-compliance with F656 and F744 which were cited within the facility's 2019 recertification survey.
Findings included:
An annual recertification survey was completed on 9/19/18. During the survey deficiencies F580, F609, F622, F679, F684, F689, F697, F712, F756, F757, F758, F760, F773, F842, and F880 were cited.
An annual recertification survey was completed on 12/5/19. During the survey deficiencies F604, F656, F676, F684, F689, F725, F744, F761, and F880 were cited.
An abbreviated, complaint survey was completed on 12/14/20. During the survey deficiency F580, F600, F607, F609, F610, F744, F835, F865, and F943 were cited.
1. Based on observation, interview, and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 7 out of 26 sampled residents, the facility did not ensure implementation of a resident's care plan interventions regarding limited range of motion and contractures; for three residents, the facility did not update and implement interventions for fall prevention; and, for three residents, the facility was unable to demonstrate development and implementation of dementia related care plans. Resident identifiers: 3, 15, 16, 32, 45, 48, and 53.
[Cross Reference F656]
2. Based on observation, interview, and record review, it was determined, the facility did not ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 3 out of 26 sampled residents, residents that had multiple falls with injuries were not provided interventions or adequate supervision to prevent falls from occurring. A resident had a fall that resulted in a left hip fracture and the resident was hospitalized . In addition, a resident had a fall resulting in a hematoma to the forehead. Resident identifiers: 32, 48, and 53.
[Cross Reference F689]
3. Based on observation, interview, and record review, it was determined, the facility did not ensure residents who displayed or were diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. Specifically, for 3 out of 26 sampled residents, the facility was unable to demonstrate development and implementation of interventions for managing residents' dementia with behavioral disturbances. Resident identifiers: 3, 16, and 45.
[Cross Reference F744]
4. Based on observation and interview, it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, observations were made of staff administering medications without following hand hygiene protocols, staff were observed to utilize communal vital signs equipment without sanitizing the equipment between resident usage, and residents were observed to consume food items off of other residents dirty meal trays and other residents were observed to consume food from the facility trash cans. Resident identifiers: 10, 16, 25, 33, 35, 40, 45, and 48.
[Cross Reference F880]
On 5/5/22 at 2:23 PM, the facility Administrator (ADM) was interviewed. The ADM stated the facility held QAA meetings monthly, except for one month within the past calendar year, when the facility dealt with a Coronavirus Disease outbreak. The ADM stated the facility held their QAA meetings on the third Tuesday of every month, and those in attendance included the ADM, the Medical Director, the Director of Nursing, the Unit Managers, Business Office Manager, Minimum Data Set (MDS) Coordinator, Social Services Director, Director of Rehabilitation, the Nurse Practitioner, and the Pharmacist. The ADM stated they meet personally with the Housekeeping Manager, Dietary Manager, and Maintenance Director to review any monthly audits that the departments had completed. The ADM stated the facility determined which topics would be discussed based on the facility's quality measures. Some areas that the facility typically reviewed during this meeting included, a review of the facility's financial's, the risk assessment report, fall risk, rehospitalizations, and a report of the psychotropic meeting. The ADM stated other areas that had recently become QAA meeting topics included employee retention and MDS tracking with a focus on re-education of the facility's Certified Nursing Assistants. The ADM stated outside of the topics that were always reviewed, the facility also determined QAA meeting topics through observations and areas for improvement identified by facility staff. The ADM stated, two recent QAA meeting topics which were identified by facility staff included the documentation process for resident showers and bathing, as well as the facility's Urinary Tract Infection rate.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, it was determined, the facility did not establish and maintain an infection prevention and c...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, observations were made of staff administering medications without following hand hygiene protocols, staff were observed to utilize communal vital signs equipment without sanitizing the equipment between resident usage, and residents were observed to consume food items off of other residents dirty meal trays and other residents were observed to consume food from the facility trash cans. Resident identifiers: 10, 16, 25, 33, 35, 40, 45, and 48.
Findings included:
1. On 5/4/22, observations were made of Registered Nurse (RN) 1 not sanitizing their hands between medication administrations to different residents.
On 5/4/22 at 7:32 AM, an observation was made of RN 1 preparing resident medications. RN 1 was observed to not perform hand hygiene before preparing resident 35's medications. In addition, RN 1 was observed to not perform hand hygiene after the administration of resident 35's medications and before RN 1 began the preparation of resident 40's medications.
On 5/4/22 at 7:57 AM, an interview was conducted with RN 1. RN 1 stated that before preparing medications to pass to the residents she would sanitize her hands. RN 1 stated that all staff that handle medications should sanitize before and after all medication administrations.
On 5/4/22 at 8:12 AM, an interview was conducted with Unit Manager (UM) 2. UM 2 stated she had trained her staff on the principles of infection control, and all of the staff were expected to sanitize their hands before providing direct care, in between residents, and after providing direct care. UM 2 stated that she would expect the nurses to perform hand hygiene between passing medications to residents, as well as in between medications while preparing them.
2. On 5/4/22, observations were made of facility staff utilizing communal vital signs equipment without sanitizing the equipment between use on residents.
The following observations were conducted of staff obtaining resident vital signs on 5/4/22:
a. At 2:19 PM, Certified Nursing Assistant (CNA) 8, who worked on the East wing unit, was observed to clean the vital signs equipment at the nurses station.
b. At 2:21 PM, CNA 8, who worked on the East wing unit, was observed to obtain vital signs from the resident in room [ROOM NUMBER] bed B. CNA 8 did not clean the blood pressure (BP) cuff or the pulse oximeter after use. [Note: CNA 8 was observed to use a wrist BP cuff.]
c. At 2:23 PM, CNA 8, who worked on the East wing unit, was observed to obtain vital signs from the resident in room [ROOM NUMBER] bed B. CNA 8 did not clean the BP cuff or the pulse oximeter after use.
d. At 2:26 PM, CNA 8, who worked on the East wing unit, was observed to obtain vital signs from the resident in room [ROOM NUMBER] bed B. CNA 8 did not clean the BP cuff or the pulse oximeter after use.
e. At 2:30 PM, CNA 1, who worked on the [NAME] wing unit, was observed to leave a resident's room with the vital signs machine, which included an automatic blood pressure cuff, pulse oximeter and thermometer. Without sanitizing the vital signs machine, CNA 1 placed the equipment into a purple fabric bag.
f. At 2:41 PM, CNA 6, who worked on the East wing unit, was observed to obtain vital signs from the resident in room [ROOM NUMBER] bed A during the activity. CNA 6 did not clean the BP cuff or the pulse oximeter after use.
g. At 2:43 PM, CNA 6, who worked on the East wing unit, was observed to obtain vital signs from the resident in room [ROOM NUMBER] bed A during the activity. CNA 6 did not clean the BP cuff or the pulse oximeter after use.
On 5/5/22 at 12:15 PM, an interview was conducted with CNA 9. CNA 9 stated that she would clean the vital signs equipment every time before she used the vital signs equipment because she was not sure if the staff member prior cleaned the vital signs equipment before putting it away. CNA 9 stated that after she had obtained the resident vital signs she would clean the vital signs equipment prior to putting them away.
On 5/5/22 at 12:34 PM, an interview was conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated the vital signs equipment should be cleaned between every resident. LPN 1 stated that staff should use the purple top germicidal wipes to clean the vital signs equipment and they should wait for them to dry.
On 5/5/22 at 1:21 PM, an interview was conducted with UM 1. UM 1 stated the vital signs equipment should be cleaned between each resident use. UM 1 stated the staff should use the purple top germicidal wipes to clean the vital signs equipment. UM 1 stated the cleaning procedure was the same for both sides of the facility.
3. Observations were made of residents consuming food from other residents dirty trays and from facility trash cans.
On 5/2/22 at 8:31 AM, while in the dining room, resident 45 was observed to eat food from other resident's used trays after the breakfast meal.
On 5/2/22 at 8:46 AM, resident 33 stated that she was hungry. Resident 33 was observed to grab a bowl from the dirty dishes cart and started eating the contents of the bowl. CNA 10 was observed to try and get the bowl from resident 33.
On 5/2/22 at 10:57 AM, resident 33 was observed to consume crackers. Resident 33 was then observed to lick her fingers, and then pick cracker crumbs off of a resident seated next to her. Resident 33 consumed the crumbs as she picked them off of the other resident's clothing.
On 5/2/22 at 12:33 PM, resident 45 was observed, in their wheelchair, to wander out of resident 48's room. As resident 45 was leaving resident 48's room they were consuming pie crust. On 5/2/22 at 12:39 PM, an interview was conducted with resident 48. Resident 48 stated that resident 45 ate his roommates lunch. [Note: Resident 45's roommate was blind.]
On 5/3/22 at 12:23 PM, resident 16 was observed to be pacing in her wheelchair. Resident 16 was observed to grab cake from a resident's used lunch tray, and the resident began to eat the cake as resident 16 continued to pace through the hallway.
On 5/3/22 at 12:42 PM, resident 25 was observed to pace around the dining room following lunch service. Resident 25 was observed consuming leftover food from other residents' trays, as well as, consuming beverages from other resident's used cups.
On 5/3/22 at 12:50 PM, resident 45, while in their wheelchair, was observed to pace into other residents' rooms. Resident 45 was observed to enter resident 16's room, and resident 45 consumed a puree substance from resident 16's used meal tray.
On 5/3/22 at 12:53 PM, resident 45 was observed to pace through the hall while consuming a pudding like substance from a cup. Resident 45 then left their used cup near a window in the sunroom area. After the cup was left near the window, resident 33 approached the cup and began to consume some leftover pudding from the used cup.
On 5/4/22 at 12:37 PM, resident 33 was observed to approach a trash can in the communal dining room. Resident 33 was observed to place her hand into the trash can, and began to lick her fingers as she gathered food scraps from the trash can.
On 5/4/22 at 12:44 PM, resident 10 was observed to wander into the dining room, and resident 10 began to consume a different resident's left over snack from the table.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0887
(Tag F0887)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure the resident's medical record included docu...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined, the facility did not ensure the resident's medical record included documentation that indicates, at a minimum, the following: that the resident or resident representative was provided education regarding the benefits and potential risks associated with Coronavirus Disease-2019 (COVID-19) vaccine; each dose of COVID-19 vaccine administered to the resident; or if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal. Specifically, for 2 out of 26 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' COVID-19 vaccination refusal, acceptance, or education of the benefits and potential risks associated with the COVID-19 vaccination. Resident identifiers: 10 and 43.
Findings included:
1. Resident 43 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but not limited to, dementia with behavioral disturbance, Alzheimer's disease, cognitive communication deficit, encounter for immunization, memory deficit following nontraumatic intracerebral hemorrhage, mild protein-calorie malnutrition, anxiety disorder, and essential hypertension.
Resident 43's medical record was reviewed on 5/5/22.
A review of the immunization section of the medical record documented that resident 43's COVID-19 consent status was refused.
A COVID-19 Responsible Party Consent Form was provided and not included within resident 43's medical record.
2. Resident 10 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, Alzheimer's disease, dysphagia, encounter for immunization, muscle weakness, moderate protein-calorie malnutrition, vascular dementia without behavioral disturbance, anxiety disorder, and essential hypertension.
Resident 10's medical record was reviewed on 5/5/22.
A review of the Immunization section of the medical record revealed no documentation regarding resident 10's COVID-19 immunization status.
No documentation was located indicating that resident 10 or the resident representative was provided education regarding the benefits and potential risks associated with the COVID-19 vaccination.
On 5/5/22 at 2:46 PM, an interview was conducted with Unit Manager (UM) 2. UM 2 stated the immunization consents were to be done on admission. UM 2 stated the immunization consents were located in the admission packed. UM 2 stated that once the consents were signed they were uploaded in the resident medical record and the nurse would input the dates under the immunization tab.