THREE RIVERS CARE

1305 ALEXANDER ST, CENTRALIA, WA 98531 (360) 754-9792
For profit - Limited Liability company 83 Beds CALDERA CARE Data: November 2025
Trust Grade
50/100
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Three Rivers Care in Centralia, Washington, has a Trust Grade of C, which means it is average and sits in the middle of the pack among nursing facilities. Unfortunately, it does not rank within the top tier in the state or county, indicating that there may be better local options available. The facility is experiencing a worsening trend, moving from no reported issues in 2024 to one issue in 2025. Staffing is a strength, with a turnover rate of 0%, significantly lower than the state average, ensuring consistent care from familiar staff. However, there was a concerning incident where a resident's funds were misappropriated, risking financial exploitation and compromising their quality of life. Overall, while the staffing situation is positive, the recent trend and specific incidents raise important questions for families considering this facility.

Trust Score
C
50/100
In Washington
#112/223
Top 50%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
0 → 1 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Washington facilities.
Skilled Nurses
✓ Good
Each resident gets 55 minutes of Registered Nurse (RN) attention daily — more than average for Washington. RNs are trained to catch health problems early.
Violations
✓ Good
Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
☆☆☆☆☆
0.0
Overall Rating
☆☆☆☆☆
0.0
Staff Levels
☆☆☆☆☆
0.0
Care Quality
☆☆☆☆☆
0.0
Inspection Score
Stable
2024: 0 issues
2025: 1 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

Chain: CALDERA CARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 1 deficiencies on record

Aug 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .Based on interview and record review, the facility failed to ensure residents were free from misappropriation of property for 1...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .Based on interview and record review, the facility failed to ensure residents were free from misappropriation of property for 1 of 4 sampled residents (Resident 1), reviewed for misappropriation. This failure resulted in Resident 1's funds being misappropriated and placed residents at risk for financial exploitation and diminished quality of life.Findings included.Record review of the facility policy titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, dated 08/2022 showed, A resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Accordingly, the center prohibits the abuse, neglect, and exploitation of residents and misappropriation of resident property by anyone, including staff, resident representative/family, and friends. Further review of the facility's policy showed, Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent.Record Review of Resident 1's quarterly Minimum Data Set [MDS], an assessment tool dated 07/21/2025, showed Resident 1 had a diagnosis of left sided hemiparesis (weakness or inability to move on one side of the body) and was cognitively aware and able to make decisions regarding her care.In an interview on 07/31/2025 at 9:14 AM, Collateral Contact 1 (CC1), the Durable Power of Attorney (DPOA) for Resident 1 said he had concerns regarding the facility's financial management. CC1 said Resident 1 had attended a doctor's appointment on March 24th. CC1 said he received a call from Staff D, the business office manager, informing him that during the appointment a $45.00 copay was required. Staff D informed him a staff member who had accompanied Resident 1 to the appointment paid for the co-pay. Staff D suggested Resident 1 keep her wallet and debit card with the facility so it would be available in the event further appointments with co-pays were necessary. CC1 said he gave Staff D $45.00 dollars to repay the care giver, Resident 1's wallet containing a credit card, some small bills, and two $100.00 dollar bills. Staff D informed him she would inventory and document the content of the wallet and keep it in the safe in the business office. CC1 became concerned when reviewing Residents 1's bank statements:On 04/08/2025 there was a transaction for $138. 84.On 04/28/2025 there was a transaction for 204.91.On 05/06/2025 when CC1picked up Resident 1's wallet with debit card the two $100.00 dollar bills were gone.When CC1 asked Staff D about the missing money, she said maybe Resident 1 spent the money. CC1 said Resident 1 was paralyzed on her left side and unable to go to stores or order things on her own. CC1 also said the items reported as purchased on 04/08/2025, and 04/28/2025 should not have cost as much as the transaction showed. CC1 never received receipts for any of the purchases. CC1 said he had asked Resident 1 about the $200.00 dollars, and she reported not spending the money and unaware of were it went.CC1 said Staff D had informed him an investigation would be initiated. CC1 said he had not heard of any results for the investigation.In an interview on 08/01/2025 at 1:09 PM, CC1 said he had retrieved receipts from the stores where items were purchased on 04/08/2025 and 04/28/2025. The transaction on 04/06/2025 showed $60.00 dollars in cash had been requested. The transaction on 04/28/2025 showed $100.00 dollars in cash had been requested.Record Review for receipt obtained from CC1 for store purchase on 04/08/2025 showed $60.00 dollars in cash had been requested.Record Review for receipt obtained from CC1 for store purchase on 04/28/2025 showed $100.00 dollars in cash had been requested.Record review on 08/05/2025 of the facility's Mandatory Reporting Log showed no entries were logged for an allegation for misappropriation of property or financial exploitation.Record review on 08/05/2025 of the facility's Grievance Log showed no entries were logged for an allegation for misappropriation of property or financial exploitation.In an interview on 08/05/2025 at 3:30 PM, Resident 1 said she had not asked for cash back after visiting the store on 04/08/2025. Resident 1 said she remained in the car with a staff member when Staff D went inside. She did not receive a receipt. Resident 1 said she did not initiate the second visit to the store on 04/28/2025. Staff D had approached her and said there was a sale on some candy and offered to get some for her. Resident 1 said Staff D came back with the candy and some pajama sets she hadn't asked for. Resident 1 said she had not asked for cash back and did not receive a receipt. When asked about the missing $200.00 dollars, Resident 1 said, I haven't loaned or given anyone money. In the facility or friends outside the facility. When asked why Staff D had her wallet with debit card and money Resident 1 said Staff D said it would be safe with her in the safe. When asked if she had been offered a key to keep valuables at her bedside she said, No, but I know that now.In an interview on 08/05/2025 at 5:07 PM, Staff B, Assistant Executive Director and Staff C, Director of Nursing Services/Registered Nurse, said they were not aware of a concern regarding Resident 1 and missing money. Staff D was placed on suspension, an investigation initiated, and police notified. Staff B said it was his expectation if staff heard of concerns regarding finances they would be reported.Record review on 08/08/2025 of the facility's investigation into misappropriation showed a note from Staff C stating Based on the investigation, it is strongly suspicious that financial mismanagement of money and the debit card occurred. [CC1] and Resident have been notified that funds will be replaced. The employee was suspended during investigation and their employment from Three [NAME] Care was terminated.In an interview on 08/11/2025 at 10:49 AM, Staff C, said as a result of the investigation Staff D's employment had been terminated and Resident 1and CC1 had been notified that funds would be replaced.Reference WAC 388-97-0640 [3][d].
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Washington facilities.
  • • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • Grade C (50/100). Below average facility with significant concerns.
Bottom line: Mixed indicators with Trust Score of 50/100. Visit in person and ask pointed questions.

About This Facility

What is Three Rivers Care's CMS Rating?

THREE RIVERS CARE does not currently have a CMS star rating on record.

How is Three Rivers Care Staffed?

Detailed staffing data for THREE RIVERS CARE is not available in the current CMS dataset.

What Have Inspectors Found at Three Rivers Care?

State health inspectors documented 1 deficiencies at THREE RIVERS CARE during 2025. These included: 1 with potential for harm.

Who Owns and Operates Three Rivers Care?

THREE RIVERS CARE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CALDERA CARE, a chain that manages multiple nursing homes. With 83 certified beds and approximately 26 residents (about 31% occupancy), it is a smaller facility located in CENTRALIA, Washington.

How Does Three Rivers Care Compare to Other Washington Nursing Homes?

Comparison data for THREE RIVERS CARE relative to other Washington facilities is limited in the current dataset.

What Should Families Ask When Visiting Three Rivers Care?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Three Rivers Care Safe?

Based on CMS inspection data, THREE RIVERS CARE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 0-star overall rating and ranks #100 of 100 nursing homes in Washington. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Three Rivers Care Stick Around?

THREE RIVERS CARE has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Three Rivers Care Ever Fined?

THREE RIVERS CARE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Three Rivers Care on Any Federal Watch List?

THREE RIVERS CARE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.