ANSTED CENTER

96 TYREE STREET, ANSTED, WV 25812 (304) 658-5271
For profit - Limited Liability company 60 Beds GENESIS HEALTHCARE Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
8/100
#61 of 122 in WV
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Ansted Center has a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranking #61 out of 122 facilities in West Virginia places them in the top half, and #2 out of 6 in Fayette County means only one local competitor ranks higher. The facility is showing signs of improvement, with issues decreasing from 13 in 2024 to just 1 in 2025. However, the staffing rating of 2 out of 5 indicates below-average support, despite a turnover rate of 40%, which is better than the state average. There are concerning fines of $27,628, higher than 76% of facilities in West Virginia, suggesting repeated compliance issues. RN coverage is a strength, as Ansted Center has more registered nurses than 93% of state facilities, which is crucial for catching potential problems. Specific incidents have raised red flags, including a critical finding where one resident physically abused another, indicating a failure to provide a safe environment. Additionally, a serious issue involved a resident who lost weight due to inadequate management of their G-tube feedings, showing a lack of proper oversight in care. Overall, while there are some strengths, families should weigh these serious concerns carefully.

Trust Score
F
8/100
In West Virginia
#61/122
Top 50%
Safety Record
High Risk
Review needed
Inspections
Getting Better
13 → 1 violations
Staff Stability
○ Average
40% turnover. Near West Virginia's 48% average. Typical for the industry.
Penalties
○ Average
$27,628 in fines. Higher than 54% of West Virginia facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 52 minutes of Registered Nurse (RN) attention daily — more than average for West Virginia. RNs are trained to catch health problems early.
Violations
⚠ Watch
32 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 13 issues
2025: 1 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (40%)

    8 points below West Virginia average of 48%

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below West Virginia average (2.7)

Below average - review inspection findings carefully

Staff Turnover: 40%

Near West Virginia avg (46%)

Typical for the industry

Federal Fines: $27,628

Below median ($33,413)

Moderate penalties - review what triggered them

Chain: GENESIS HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 32 deficiencies on record

1 life-threatening 2 actual harm
May 2025 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected multiple residents

Based on record review, staff interview and resident interview the facility failed to ensure they served food at palatable temperatures. This failed practice was a random opportunity for discovery and...

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Based on record review, staff interview and resident interview the facility failed to ensure they served food at palatable temperatures. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents during the complaint survey process. Resident identifiers #2, #44, and #3. Facility census: 59. Findings include: a) A review on 05/27/25 at 1:00 PM, of the recorded food temperatures before meal service from 01/25 to present revealed the following dates with missing food temperatures: -01/18/25: No temperatures taken on the chicken, rice, or mashed potatoes at the lunch meal. -01/24/25: No temperatures taken on the lunch meal. -01/31/25: No temperatures taken on the fish at the supper meal. -02/08/25: No temperatures taken on the chicken, potatoes, or green beans at the lunch meal. -02/27/25: No temperatures taken on the supper meal. -03/02/25: No temperatures taken on the supper meal. -03/09/25: No temperatures taken on the supper meal. -04/23/25: No temperatures taken on the western omelet, and eggs at the breakfast meal. -04/28/25: No temperatures taken on the breakfast or lunch meals. -05/16/25: No temperatures taken on the lunch meal. -05/24/25: No temperatures taken on the breakfast or lunch meals. -05/25/25: No temperatures taken on the pork, meatballs, baked potatoes, mashed potatoes, or green beans at the lunch meal. During an interview on 05/27/25 at 1:30 PM, The Certified Dietary Manager (CDM) stated I know there are a lot of holes on the temperature logs. I have my two that have been here for a while but have had several new ones to leave because they said it was just too much. During an interview on 05/27/25 at 2:00 PM, Resident #2, who had a Brief Interview for Mental Status (BIMS) of 15, stated, Sometimes the food is okay, but most of the time it is cold. That makes it nasty, sometimes it is just barely warm. The biscuits and gravy yesterday were not hot at all. Now, we do have a good variety, and they come around and ask what we want. During an interview, on 05/27/25 at 2:15 PM, Resident #44, who had a BIMS of (9) nine, stated, This food here is not very good. It is cold all the time when you get it. How would they like to eat cold food? During an interview on 05/27/25 at 2:40 PM, Resident #3, who had a BIMS score of 15, stated, I have not been here very long, but what I have eaten has not been hot, except for my cheeseburger. During an interview, on 05/27/25 at 3:07 PM, the Administrator stated, We are just going to have to do better. The Administrator confirmed the temperatures on the above dates had not been taken.
Oct 2024 13 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to provide the residents with an environment free from abuse fro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to provide the residents with an environment free from abuse from other residents. Resident #9 was physically abused by Resident#159. Resident #159 slapped Resident #9in the face. This was determined as Past Non-Compliance immediate jeopardy. Immediate jeopardy was determined to begin on 06/22/24 and was abated on 07/11/24. Resident identifiers: #159, #9. Facility census: 60. Findings included: a) Resident #159 During a medical record review on 09/30/24 at approximately 10:30 AM, it was found that Resident #159 was admitted on [DATE]. Admitting diagnoses included encephalopathy, altered mental status, cognitive communication deficit, and Unspecified dementia, unspecified severity with other behavioral disturbance, and anxiety disorder. It was further identified that the resident did not have the capacity to make medical decisions and had a score of six (6) for a Brief Interview for Mental Status (BIMS). 05/22/247:34 PM a behavioral status evaluation revealed the resident had physical aggression and was a danger to self or others. The resident took the lever off the mechanical lift and hit the emergency exit door and cracked the window in the door. Resident became combative with staff when attempting to remove resident from the situation and was placed 1:1. 05/28/24 at7:05 PM a progress note revealed a nurse heard banging at the end of unit 2hallway. Resident was noted to be banging on a window. Staff attempted to redirect residents. Resident started to swing a bar at the staff that he had. Staff were able to intercept and get the bar away from the resident. But resident showed continual aggression by cussing and punching staff. No injuries. Upon inspection of the window a hole through the glass was noted. 05/28/24 at 7:22 PM progress note revealed the resident was sent to a local hospital for psychiatric evaluation. 05/30/245:00 PM progress note revealed the resident returned to the facility from the psychiatric evaluation. 06/22/24 at 8:21 PM a note revealed nursing staff tried to give resident Buspar and behavior was observed. The resident was aggressive with a female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident. 06/27/24 at11:11 PM the resident was by FNP (Family Nurse Practitioner) for medication review. - The note by the FNP stated, Resident is refusing medications and having increased behaviors. History of present illness: Resident has had behaviors where he has busted out windows at the nursing and was sent to the ER at BARH. Sent back with no new orders or medication changes. The resident continues to have increased behaviors, to where he swings his fists at other residents when he passes them, refuses medication, very difficult to redirect. Assessment and plan: Medications reviewed, nursing manager will call Dr. (name) concerning resident's increased behaviors and medication refusal and ask for medication adjustments. 06/30/24 at 8:48 PM a nursing note stated, Resident attempting to go out door. Several attempts to finally get him to calm down. He states he wants to go home, and he had been trying to call his girlfriend but did not get an answer, which upset him. Refused to take meds. 07/04/24 at 9:20 AM a nursing note stated, Resident kicking exit door in dining room. Being combative towards staff. Grabbed the arm of CNA (certified nursing assistant) when she attempted to redirect and move him away from door. Upon intervention, he stated I stated I hate this f-ing place, and I will beat the hell out of all of you. Attempted to contact girlfriend, left voicemail. Resident sitting in front of office door at this time, no signs or symptoms of distress at this time. Offered snacks and drinks, he declined. 07/04/24 at10:41 a nursing note stated the resident had hit another resident who was trying to push the telehealth device away. The power of attorney was unable to be contacted by phone and nursing was unable to do 1:1 supervision. The resident was sent out for treatment. A note on 07/11/24 at 4:56 PM revealed Resident #159 slapped Resident #9 in the face and Resident #9 was noted to have redness to the left side of face. It was identified in the medical record for Resident #9 that was a long-term resident of the facility and does not have capacity. Resident #9 is severely impaired cognitively for daily decision making. Resident #9 mobility was with a wheelchair and is constantly traveling throughout the facility. During an interview with NA #20 at 3:15 PM on 09/30/24. NA #20 stated that on 07/11/214 Resident#159 was yelling and screaming but that was the first time she had seen him hit someone. NA #20 said she had seen the resident pushing Resident#9's wheelchair trying to aggravate her. NA #20 further stated Resident #159 would yell at the victim (Resident #9) at this time. NA #20stated, I think there are times he has hit other people, but I have not seen that. NA #20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face and saying, I'll knock the hell out of you. The incident of verbal abuse where Resident #159 told Resident #9 he would knock the hell out of her was not identified, reported or investigated as allegations of verbal abuse. During an interview with Nurse Aide (NA) #74 at 6:20 PM on 09/30/24 NA #74 stated she had witnessed, multiple times prior to the 07/11/24 incident where Resident #159 would say to Resident #9, Don't fxxxxxx bump into me and I'll beat the sxxx out of you. This incident of verbal abuse of Resident #159 towards Resident #9 was not identified to have been identified, reported or investigated. A medical record review on 09/30/24 at 5:30 PM identified Licensed Practical Nurse (LPN)#75 documented on 06/02/24 at 8:21 PM note text stating that LPN #75 tried to give resident Buspar, and behavior was observed, resident was aggressive with female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted since then. Continue to monitor. Further medical review, prior to this incident on 06/02/24, identified two (2)incidents dated 5/22/24 and 5/28/24 that Resident #159 was identified to remove the bar from the mechanical lift and as he brandished the weapon, he began beating the emergency exit doors and windows and busting the windows each time. It is identified that Resident #159's girlfriend and Medical Power of Attorney attempted to be reached numerous times during episodes but was unsuccessful. On 07/04/24at 9:20 AM the resident was trying to kick the door in the dining room. At10:41 AM the facility tried to reach the MPOA to send residents to hospital but was unable to reach MPOA. 07/15/24 at4:11 PM - a note revealed, Resident placed on 1:1. Resident#159 was transferred to a local hospital on [DATE] and passed away at a local hospice on 09/14/24. During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self-identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. An immediate jeopardy (IJ) template was provided to the administration on 10/01/24 at1:07 PM. The Administrator stated that after the event on 07/11/24 the facility self-identified concerns with the activities not being effective with person centered interventions to implement and concerns with the need of psych service training for the nursing staff in the event it was to be needed again. The Administrator stated the facility had completed the following Plan of correction on 07/11/24. The Administrator further stated that the verbal abuse incident would be reported immediately, and the staff involved would be addressed. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction began. A review of the staff education signatures of completion were verified via the staff roster. Facility Plan of Correction- 07/11/24 1. Implemented Policy and Procedure on abuse prohibition 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3.Telehealth training for psych services in the event the situation happened again and services were needed.4. Audit of getting to know me tools with activities and implementing them with person centered care. The IJ began on 06/22/24 and ended on 07/11/24.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure residents were assessed to identify risk factors and pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure residents were assessed to identify risk factors and provide care and services that are resident centered to prevent falls with injury and to ensure medications were administered as ordered. This was true for 2 (two) of 6 (six) residents reviewed for the Long Term Care Survey Process. Resident identifiers: #162, #10. Facility census: 60. Findings include: a) Resident #162 On 10/01/24 at approximately 03:30 PM, a record review was started for Resident #162 which reveal that Resident #162 was an [AGE] year-old female admitted on [DATE] status post hospitalization for an unwitnessed fall that occurred at home. Resident #162 was admitted with the following past medical history: -Alzheimer's Disease -Hypothyroidism -Essential Hypertension -Repeated Falls -Cognitive Communication Deficit -Parkinson's Disease -Insomnia -Depression -Tremors Resident #162 was receiving the following medications upon admission: -Carbidopa-Levodopa- diagnosis (dx): Parkinson's -Cympbalta- dx: Depression -Metoprolol Succinate Extended Release- dx: Hypertension -Rozeram- dx: Insomnia -Miralax- dx: Constipation A further review of Resident #162 admitting orders revealed an order for non-skid footwear for safety was entered upon the resident's admission with an active date of 12/11/23. Resident #162 was deemed incapacitated with long term duration due to a dx of Alzheimer's Disease on 12/13/24. Furthermore, Resident #162 scored an 8 on the Brief Interview For Mental Status (BIMS) Evaluation which indicates moderate cognitive impairment. A review of the Policy and Procedure entitled, Falls Management revealed that all patients will be assessed for risk of falls upon admission, with reassessments routinely, including post fall, to determine ongoing needs for fall prevention precautions. The policy stated, The Center will implement and document patient-centered interventions according to the individual risk factors to the patient plan of care. The Center, to the extent possible, will provide the patient and/or patient representative with opportunities to participate in the care planning process for risk reduction and fall reduction strategies. In addition, the policy states for Post-Fall Management the circumstances of the fall will be documented as well as the post fall assessment. Resident #162 progress notes were reviewed which revealed the following documented notes (typed as written): 12/11/23 at 11:30 PM Nursing Documentation Note: Patient was admitted /readmitted for the following reason(s): admission Additional details about this note: Resident resting in bed at this time. admitted from (name of hospital) due to resident having a fall. Resident alert with some confusion at this time. Pt. has a history of falls. Neurological system reviewed Mental Status: Alert. Severely impaired in decision making skills for daily routine. Highly impaired hearing. A physiatry progress note dated 12/13/24 revealed the resident had mobility and activities of daily living (ADL) deficits secondary to a fall. The note stated the resident would be getting skilled therapy services with the goal of increasing strength, endurance and self care abilities as well as working on neuromotor training, stair climbing and functional moblity trainng. On 12/16/23 at 11:30 PM a note revealed the resident was found in the floor on her right side facing the door. She was found by a nurse aide (NA). She was awake and able to answer questions and stated she was trying to get up to go home. The note revealed the resident had no regular white ankle socks and the bed was in the lowest position. On 12/18/24 a progress note revealed the fall huddle meeting was held and a new intervention was put into place for a fall mat to the right side of the bed. On 12/20/23 a progress note stated, Called to room by social worker with the resident noted lying on the floor on right side with fall mat in place. The note reflected that the resident had a laceration to the right side of the forehead. The resident was sent to the emergency department for further evalution. A note dated 12/21/23 stated the resident had been transferred to a larger area hospital due to subdural hematoma. On 12/21/24 a fall huddle meeting was held a a new intervention was placed in the room. A sign was placed to remind resident to call for assistance with transfers. On 10/02/24 at approximately 08:30 AM, Resident #162 care plan was reviewed which revealed the following: Focus: Resident is at risk for falls: cognitive loss, lack of safety awareness. Date initiated: 12/12/23 Goal: Resident will have no falls with injury throughout the next review period. Date initiated: 12/12/23 Interventions: Place glasses within reach in a consistent place and encourage use. Date initiated: 12/12/23 Bed in low position. Date initiated: 12/12/23 Fall mat to right side of bed. Date initiated: 12/18/23 Signage in room to remind resident to call for assistance with transfers. Date initiated: 12/21/23 Provide resident/caregiver education for safe techniques of when to use call light for assistance. Date initiated: 12/21/23 Assist resident/caregiver to organize belongings for a clutter-free environment in the resident's room and consistent furniture arrangement. Date initiated: 12/12/23. In addition, Resident #162 Standard Assessments were reviewed which revealed no Fall Risk Evaluation performed on admission or for post fall for 12/16/23 and for post fall 12/20/23. The Change in Condition Evaluation assessment for the dates of 12/16/23 and 12/20/23 were also reviewed and revealed the following information: A review of functional status evaluations dated 12/16/23 and 12/20/23 revealed in Section 2 that the resident's supine, sitting and standing blood pressures were to be entered were blank. On 10/02/24 at 09:00 AM, the Policy and Procedure entitled, Accidents/Incidents was completed which revealed that when conducting an investigation, the Administrator, DON or designee will make every effort to ascertain the cause of the accident/incident and document the root cause and initiate actions to prevent or reduce recurrence of further accident/incident. On 10/02/24 at 9:55 AM, an interview was conducted with the Director of Nursing (DON). At that time the DON acknowledged the following: 1. Fall Risk Evaluation were to be completed on admission 2. Fall Risk Evaluation were to be completed post fall 3. Nursing should document circumstances surrounding falls and were not. These circumstances include things such as incontinence and assistive devices. 4. Nursing assessments should be completed in their entirety andorthostatic blood pressure readings should be obtained. 5. No admission fall risk evaluation was completed for Resident #162, as per policy. 6. No post-fall fall risk evaluation for the dates of 12/16/23 and 12/20/23 were completed, as per policy. At this time, this Surveyor reviewed Resident #162 incident forms, dated 12/16/23 and 12/20/23, which had sections to be completed for predisposing physiological factors and predisposing situation factors with the DON. The DON acknowledged that both forms lacked required documentation such as, Resident # 162 received and antidepressant, antihypertensive, antiparkinsonian, laxative and wore glasses. In addition, the DON acknowledged, the incident form dated, 12/16/23 lacked the required documentation that Resident #162 was newly admitted within the last 7 (seven) days and that Resident #162 was wearing unsafe footwear and not the non-skid sole footwear ordered on admission. The DON then stated, the IDT team relies heavily on the nurses note and looks at trends to know which fall interventions to put in place. At that time, this Surveyor asked the DON, If you don't have the circumstances of the fall documented, how do you do that? The DON then states, You have a point. Resident #162 was noted to expire on 12/27/23 On 10/02/24 at 1:04 PM, an interview was conducted with the Director of Nursing (DON). At this time, the DON acknowledged the Center had knowledge Resident #162's history of falls at home prior to admission. When this Surveyor reviewed the 12/15/23 72 hour post admission meeting documentation with the DON, she stated when she spoke with Resident #162 daughter, the daughter stated to her, We can't keep her off the floor, that's why she is here. At this time, this Surveyor asked the DON if she asked Resident #162 daughter about circumstances surrounding Resident #162 falls at home in order to implement resident centered relevant interventions to prevent further falls, the DON stated, I am sure I did. When asked the DON to provide documentation of this, the DON acknowledged that she was unable to provide it. This Surveyor asked the DON if root causes were performed on Resident #162 falls. The DON stated, Yes. The DON acknowledged was unable to provide these root cause analysis. This Surveyor then asked the DON what the root causes where for Resident #162 falls, to which the DON acknowledged she could not provide them. This Surveyor asked how interventions to prevent falls were determined to be resident centered based on the resident's individual risk factors, relevant and appropriate for Resident #162 to which the DON acknowledged she was unable to provide that. This Surveyor then reviewed the Policy and Procedure, Falls Management and Accidents/Incidents and asked the DON to review these policies. Then DON then said, I am aware of what they say. On 10/03/24, shortly after arrival to the facility at approximately 08:25 AM, the Senior Executive Director stated to this Surveyor, We found that a risk evaluation is built into the admission assessment last night. On 10/03/24 at approximately 08:30 AM, an interview was conducted with the DON. At this time, the DON stated that Point Click Care has since been updated and changed, however, the previous admission assessments had a fall risk evaluation embedded in it. At this time, the DON pulled an admission assessment up on her computer and clicked on a number by the admission assessment which was a hyperlink. The DON clicked on this link, which pulled up an addendum which gave a numeric value for different risks factors based on the answers from the admission assessment. The DON stated, We accidentally found this last night. At that time, this Surveyor asked the DON if facility staff were aware of this tool and how was it utilized to develop the plan of care based on the resident's individualized risk factors. The DON stated, We didn't utilize it. In addition, this Surveyor asked the DON to review the resident's fall care plan and interventions, which were done. This Surveyor then asked the DON, based off said resident's risk factors, how did the care planned interventions address and mitigate this resident's individual risk factors. The DON stated, They don't. b) Resident #10 During a medical record review on, 10/01/24 at 2:46 PM, it was revealed that Resident #10's physician order identified an order for Sinemet Tablet 25-100 MG (Carbidopa-Levodopa) and to give 2 two tablet by mouth 5 times a day for Parkinson disease active date of 01/09/23. During further review of the Residents Medication Administration Record (MAR) it is identifeid that the following doses were not documented to have been administered per the physicians order. * 06/29/24, the 1800 hour dose is missing * 08/29/24 the 1800 hour dose is missing * 09/15/24 the 1800 hour dose is missing During an interview, with the Director of Nursing on 10/01/24 at approximately 10:40 AM, the DON acknowledged the doses were not documented as being administered per the physicians order. b) Resident #10 During a medical record 10/01/24 at 2:46 PM, Resident #10's physician order identified an order for Sinemet Tablet 25-100 MG (Carbidopa-Levodopa) and to give 2 tablet by mouth five times a day for Parkinson disease active date of 01/09/23. During further review of the Residents Medication Administration Record (MAR) it is identifeid that the following doses were not documented to have been administered per the physicians order. * 06/29/24, the 1800 hour dose is missing * 08/29/24 the 1800 hour dose is missing * 09/15/24 the 1800 hour dose is missing During an interview with the Director of Nursing on 10/01/24 at approximately 10:40 AM the DON acknowledged the doses were not documented as being administered per the physicians order. Based on record review and staff interview the facility failed to ensure residents were assessed to identify risk factors and provide care and services that are resident centered to prevent falls with injury and to ensure medications were administered as ordered. This was true for 3 (three) of 6 (six) residents reviewed for the Long Term Care Survey Process. Facility census: 60. Resident identifiers: Resident #162, Findings include: a) Resident #162 On 10/01/24 at approximately 03:30 PM, a record review was started for Resident #162 which reveal that Resident #162 was an [AGE] year-old female admitted on [DATE] status post hospitalization for an unwitnessed fall that occurred at home. Resident #162 was admitted with the following past medical history: A further review of Resident #162 admitting orders revealed that an order for non-skid footwear for safety was entered upon admission with an active date of 12/11/23. Resident #162 was deemed incapacitated with long term duration due to a dx of Alzheimer's Disease on 12/13/24. Furthermore, Resident #162 scored an 8 on the Brief Interview For Mental Status (BIMS) Evaluation which indicates moderate cognitive impairment. A review of the Policy and Procedure entitled, Falls Management revealed that all patients will be assessed for risk of falls upon admission, with reassessments routinely, which includes post fall, to determine ongoing needs for fall prevention precautions. The Center will implement and document patient-centered interventions according to the individual risk factors to the patient plan of care. The Center, to the extent possible, will provide the patient and/or patient representative with opportunities to participate in the care planning process for risk reduction and fall reduction strategies. In addition, the policy states for Post-Fall Management the circumstances of the fall will be documented as well as the post fall assessment. In addition, Resident #162 progress notes were reviewed which revealed the following documented notes (typed as written): 12/11/23 at 11:30 PM Nursing Documentation Note: Patient was admitted /readmitted for the following reason(s): admission Additional details about this note: Resident resting in bed at this time. admitted from (name of hospital) due to resident having a fall. Resident alert with some confusion at this time. System Review: Neurological system reviewed Mental Status: Alert. Oriented to Person Severely impaired in decision making skills for daily routine Vision Reviewed Hearing and Speech reviewed Highly impaired hearing. 12/16/23 at 11:30 PM eINTERACT SBAR Summary for Providers: CNA called me to residents room. Resident in floor on right side facing door. Bed in lowest position, resident has regular white ankle socks on. Resident awake and able to answer questions, states she was trying to get up to go home No new pain complaints, resident has multiple bruises in various stages of healing from previous falls. ROM wnl. neuro's initiated. mpoa notified as well as NP. vitals obtained. 12/18/23 T 4:05 PM General Fall huddle meeting held. New intervention for fall mat to right side of bed 12/20/23 at 3:56 PM eINTERACT SBAR Summary for Providers Called to room by social worker, resident noted to be lying on the floor on her right side, fall mat was in place at the time of fall, resident alert, Neuro assessment complete with no issues noted, skin assessment completed, lacerated noted to right side of forehead, first aide administered, resident sent to ER for further evaluation. Relevant medical history is: Dementia 12/21/23 at 00:42 AM General Spoke with nursing staff at PMC ER, Resident transferred to CAMC General division for Subdural Hematoma 12/21/24 at 9:09 AM General Fall huddle meeting held. New intervention to place signage in room to remind resident to call for assistance for transfers On 10/02/24 at approximately 08:30 AM, Resident #162 care plan was reviewed which revealed the following fall care plan: Focus: Resident is at risk for falls: cognitive loss, lack of safety awareness. Date initiated: 12/12/23 Goal: Resident will have no falls with injury throughout the next review period. Date initiated: 12/12/23 Interventions: Place glasses within reach in a consistent place and encourage use. Date initiated: 12/12/23 Bed in low position. Date initiated: 12/12/23 Fall mat to right side of bed. Date initiated: 12/18/23 Signage in room to remind resident to call for assistance with transfers. Date initiated: 12/21/24 Provide resident/caregiver education for safe techniques of when to use call light for assistance. Date initiated: 12/21/23 Assist resident/caregiver to organize belongings for a clutter-free environment in the resident's room and consistent furniture arrangement. Date initiated: 12/12/23. In addition, Resident #162 Standard Assessments were reviewed which revealed no Fall Risk Evaluation performed on admission or for post fall for 12/16/23 and for post fall 12/20/23. The eINTERACT Change in Condition Evaluation assessment for the dates of 12/16/23 and 12/20/23 were also reviewed and revealed the following information: 12/16/23 Section 2 Functional Status Evaluation in which the resident's supine, sitting and standing blood pressures are to be entered are blank. 12/20/23 Section 2 Functional Status Evaluation in which the resident's supine, sitting and standing blood pressures are to be entered are blank. On 10/02/24 at 09:00 AM, the Policy and Procedure entitled, Accidents/Incidents was completed which revealed that when conducting an investigation, the Administrator, DON or designee will make every effort to ascertain the cause of the accident/incident and document the root cause and initiate actions to prevent or reduce recurrence of further accident/incident. On 10/02/24 at 09:55 AM, an interview was conducted with the DON. At that time the DON acknowledged the following: 1. Fall Risk Evaluation is to be completed on admission 2. Fall Risk Evaluation is to be completed post fall 3. Nursing should be documenting circumstances surrounding fall and aren't. Such as incontinence and assistive devices. 4. Nursing assessments should be completed in their entirety and that orthostatic blood pressure readings should be obtained. 5. No admission fall risk evaluation was completed for Resident #162, as per policy. 6. No post-fall fall risk evaluation for the dates of 12/16/23 and 12/20/23 was completed, as per policy. At this time, this Surveyor reviewed Resident #162 incident forms, dated 12/16/23 and 12/20/23, which has sections to be completed for predisposing physiological factors and predisposing situation factors with the DON. At this time, the DON acknowledged that both forms lacked required documentation such as, Resident # 162 was receiving and antidepressant, antihypertensive, antiparkinsonian, laxative and wore glasses. In addition, the DON acknowledged, the incident form dated, 12/16/2,3 lacked the required documentation that Resident #162 was newly admitted within the last 7 (seven) days and that Resident #162 was wearing unsafe footwear and not the ordered non-skid sole footwear on admission. The DON then stated, the IDT team relies heavily on the nurses note and look at trends to know which fall interventions to put in place. At that time, this Surveyor asked the DON if you don't have the circumstances of the fall documented, how do you do that? The DON then states, You have a point. On 10/02/24 at approximately 12:00 PM, this Surveyor completed a review of the emergency room documentation for Resident #162 fall which occurred on 12/20/23. Resident #162 was sent from the Center to [NAME] Area Medical Center (CAMC) Plateau Medical Center (PMC) following the fall that occurred on 12/20/23, which revealed the following: CAMC PMC 12/20/23: Resident #162 was transferred to CAMC General for neurosurgery, higher level of care with diagnoses: 1. Traumatic Subdural Hemorrhage 2. Laceration without foreign body of scalp 3. History of falling Review of the documentation from CAMC General revealed the following: Resident #162 was admitted to the hospital to the Intensive Care Unit (ICU) with hourly neuro-checks. Resident #162 underwent a repeat Cat Scan (CT) of her head which initially slightly increased, but was then subsequently stable, at which point Resident #162 was transferred from the ICU to the floor. Resident #162 subsequently developed decreased mental status and underwent repeat CT imaging which showed increased subdural with a midline shift. Resident #162 was transferred back to the ICU after which a discussion with family was held who believed that in light of the patient's recent decision to be a Do No Resuscitate (DNR), Resident #162 would not want any invasive procedures or prolonged hospital course. The decision was made to proceed with comfort care with transition to hospice care. Resident #162 was noted to expire on 12/27/23 On 10/02/24 at 1:04 PM, an interview was conducted with the Director of Nursing (DON). At this time, the DON acknowledged that the Center had knowledge Resident #162 had a history of falls at home prior to admission. When this Surveyor reviewed the 12/15/23 72 hour post admission meeting documentation with the DON, she stated when she spoke with Resident #162 daughter, the daughter stated to her, We can't keep her off the floor, that's why she is here. At this time, this Surveyor asked the DON if she asked Resident #162 daughter about circumstances surrounding Resident #162 falls at home in order to implement resident centered relevant interventions to prevent further falls, the DON stated, I am sure I did. When asked the DON to provide documentation of this, the DON acknowledged that she was unable to provide it. This Surveyor then asked the DON if root causes were performed on Resident #162 falls. The DON stated, Yes. When asked the DON to provide documentation, the DON acknowledged she was unable to provide it. This Surveyor then asked the DON what the root causes where for Resident #162 falls, to which the DON acknowledged she could not provide them. This Surveyor then asked how interventions to prevent falls were determined to be resident centered based on the resident's individual risk factors, relevant and appropriate for Resident #162 to which the DON acknowledged she was unable to provide that. This Surveyor then reviewed the Policy and Procedure, Falls Management and Accidents/Incidents and asked the DON to review these policies. Then DON then said, I am aware of what they say. On 10/03/24, shortly after arrival to the facility at approximately 08:25 AM, the Senior Executive Director stated to this Surveyor, We found that a risk evaluation is built into the admission assessment last night. On 10/03/24 at approximately 08:30 AM, an interview was conducted with the DON. At this time, the DON stated that Point Click Care has since been updated and changed, however, the previous admission assessments had a fall risk evaluation embedded in it. At this time, the DON pulled an admission assessment up on her computer and clicked on a number by the admission assessment which was a hyperlink. The DON clicked on this link, which pulled up an addendum which gave a numeric value for different risks factors based on the answers from the admission assessment. The DON stated, We accidentally found this last night. At that time, this Surveyor asked the DON if facility staff were unaware of this tool, how was it utilized to develop the plan of care based on the resident's individualized risk factors. The DON stated, We didn't utilize it. In addition, this Surveyor asked the DON to review said resident's fall care plan and interventions, which were done. This Surveyor then asked the DON, based off said resident's risk factors, how does the care planned interventions address and mitigate this resident's individual risk factors? The DON stated, They don't.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure they implemented written policies and procedures that ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure they implemented written policies and procedures that prohibited physical abuse, and investigated allegations of physical abuse. Resident #9 was physically abused by Resident#159. Resident #159 slapped Resident #9in the face. This was determined as Past Non-Compliance. Resident identifiers: #159, #9. Facility census: 60. Findings included: a) Resident #159 During a medical record review on 09/30/24 at approximately 10:30 AM, it was found that Resident #159 was admitted on [DATE]. Admitting diagnoses included encephalopathy, altered mental status, cognitive communication deficit, and Unspecified dementia, unspecified severity with other behavioral disturbance, and anxiety disorder. It was further identified that the resident did not have the capacity to make medical decisions and had a score of six (6) for a Brief Interview for Mental Status (BIMS). 05/22/247:34 PM a behavioral status evaluation revealed the resident had physical aggression and was a danger to self or others. The resident took the lever off the mechanical lift and hit the emergency exit door and cracked the window in the door. Resident became combative with staff when attempting to remove resident from the situation and was placed 1:1. 05/28/24 at7:05 PM a progress note revealed a nurse heard banging at the end of unit 2hallway. Resident was noted to be banging on a window. Staff attempted to redirect residents. Resident started to swing a bar at the staff that he had. Staff were able to intercept and get the bar away from the resident. But resident showed continual aggression by cussing and punching staff. No injuries. Upon inspection of the window a hole through the glass was noted. 05/28/24 at 7:22 PM progress note revealed the resident was sent to a local hospital for psychiatric evaluation. 05/30/245:00 PM progress note revealed the resident returned to the facility from the psychiatric evaluation. 06/22/24 at 8:21 PM a note revealed nursing staff tried to give resident Buspar and behavior was observed. The resident was aggressive with a female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident. 06/27/24 at11:11 PM the resident was by FNP (Family Nurse Practitioner) for medication review. - The note by the FNP stated, Resident is refusing medications and having increased behaviors. History of present illness: Resident has had behaviors where he has busted out windows at the nursing and was sent to the ER at BARH. Sent back with no new orders or medication changes. The resident continues to have increased behaviors, to where he swings his fists at other residents when he passes them, refuses medication, very difficult to redirect. Assessment and plan: Medications reviewed, nursing manager will call Dr. (name) concerning resident's increased behaviors and medication refusal and ask for medication adjustments. 06/30/24 at 8:48 PM a nursing note stated, Resident attempting to go out door. Several attempts to finally get him to calm down. He states he wants to go home, and he had been trying to call his girlfriend but did not get an answer, which upset him. Refused to take meds. 07/04/24 at 9:20 AM a nursing note stated, Resident kicking exit door in dining room. Being combative towards staff. Grabbed the arm of CNA (certified nursing assistant) when she attempted to redirect and move him away from door. Upon intervention, he stated I stated I hate this f-ing place, and I will beat the hell out of all of you. Attempted to contact girlfriend, left voicemail. Resident sitting in front of office door at this time, no signs or symptoms of distress at this time. Offered snacks and drinks, he declined. 07/04/24 at10:41 a nursing note stated the resident had hit another resident who was trying to push the telehealth device away. The power of attorney was unable to be contacted by phone and nursing was unable to do 1:1 supervision. The resident was sent out for treatment. A note on 07/11/24 at 4:56 PM revealed Resident #159 slapped Resident #9 in the face and Resident #9 was noted to have redness to the left side of face. It was identified in the medical record for Resident #9 that was a long-term resident of the facility and does not have capacity. Resident #9 is severely impaired cognitively for daily decision making. Resident #9 mobility was with a wheelchair and is constantly traveling throughout the facility. During an interview with NA #20 at 3:15 PM on 09/30/24. NA #20 stated that on 07/11/214 Resident#159 was yelling and screaming but that was the first time she had seen him hit someone. NA #20 said she had seen the resident pushing Resident#9's wheelchair trying to aggravate her. NA #20 further stated Resident #159 would yell at the victim (Resident #9) at this time. NA #20stated, I think there are times he has hit other people, but I have not seen that. NA #20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face and saying, I'll knock the hell out of you. The incident of verbal abuse where Resident #159 told Resident #9 he would knock the hell out of her was not identified, reported or investigated as allegations of verbal abuse. During an interview with Nurse Aide (NA) #74 at 6:20 PM on 09/30/24 NA #74 stated she had witnessed, multiple times prior to the 07/11/24 incident where Resident #159 would say to Resident #9, Don't fxxxxxx bump into me and I'll beat the sxxx out of you. This incident of verbal abuse of Resident #159 towards Resident #9 was not identified to have been identified, reported or investigated. A medical record review on 09/30/24 at 5:30 PM identified Licensed Practical Nurse (LPN)#75 documented on 06/02/24 at 8:21 PM note text stating that LPN #75 tried to give resident Buspar, and behavior was observed, resident was aggressive with female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted since then. Continue to monitor. Further medical review, prior to this incident on 06/02/24, identified two (2)incidents dated 5/22/24 and 5/28/24 that Resident #159 was identified to remove the bar from the mechanical lift and as he brandished the weapon, he began beating the emergency exit doors and windows and busting the windows each time. It is identified that Resident #159's girlfriend and Medical Power of Attorney attempted to be reached numerous times during episodes but was unsuccessful. On 07/04/24at 9:20 AM the resident was trying to kick the door in the dining room. At10:41 AM the facility tried to reach the MPOA to send residents to hospital but was unable to reach MPOA. 07/15/24 at4:11 PM - a note revealed, Resident placed on 1:1. Resident#159 was transferred to a local hospital on [DATE] and passed away at a local hospice on 09/14/24. During a review of the facility policy and procedure for abuse prohibition it is identified (typed as written); 6. Stall will identify events- such as suspicious bruising of patients, occurrences, patterns, and trends that may constitute abuse- and determine the direction of the investigation. This also includes patient to patient abuse. 6.1 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injuries of unknown origin, or misappropriation of patient property is to tell the abuser to stop immediately and report the incident to his/her supervisor immediately, regardless of shift worked. 6.1. 1 The notified supervisor will report the suspected abuse immediately to the Administrator or designee and other officials in accordance with state law. 6.1.2 The employee alleged to have committed the act of abuse will be immediately removed from duty, pending investigation. 6.1.3 All reports of suspected abuse must be reported to the patients family and attending physician. 6.2 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injury of unknown origin, or misappropriation of patient property must also report to outside agencies if required. 6.2.1 Staff are obligated to report reasonable suspicion of a crime against the elderly to the state agency and local law enforcement. Administrators and Directors of Nursing must assist in reporting. 6.3 If the suspected abuse is patient-to patient, the patient who has in any way threatened or attacked another will be removed from the setting or situation and an investigation will be completed. 6.3.1 The Center will provide adequate supervision when the risk of patient-to-patient altercation is suspected. 6.3.2 The Center is responsible for identifying patients who have a history of disruptive or intrusive interactions or who exhibit other behaviors that make them more likely to be involved in an altercation. 6.3.3 The patient representative and physician will be notified and any follow-up recommended will be completed (e.g. psychiatric evaluation). During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self-identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. The Administrator stated that after the event on 07/11/24 the facility self-identified concerns with the activities not being effective with person centered interventions to implement and concerns with the need of psych service training for the nursing staff in the event it was to be needed again. The Administrator stated the facility had completed the following Plan of correction on 07/11/24. The Administrator further stated that the verbal abuse incident would be reported immediately, and the staff involved would be addressed. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction began. A review of the staff education signatures of completion were verified via the staff roster. Facility Plan of Correction- 07/11/24 1. Implemented Policy and Procedure on abuse prohibition 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3.Telehealth training for psych services in the event the situation happened again and services were needed.4. Audit of getting to know me tools with activities and implementing them with person centered care. 1. Implemented Policy and Procedure on abuse prohibition. 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3. Telehealth training for psych services in the event the situation happened again and services were needed. 4. Audit of getting to know me tools with activities and implementing them with person centered care. Additional steps taken for not reporting verbal abuse on 06/02/24 5. Final Written warning for Nurse Assistant (NA) #20, NA #74 and LPN #75 for not reporting verbal abuse. 6. Education for leadership on reviewing statements to be aware of possible related concerns. 7. Facility reported the verbal abuse incident of 06/02/24 on 10/01/24. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction. A review of the staff education signatures of completion were verified via the staff roster.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record review, medical record review, staff interview and the facility abuse prohibition policy review, the facility failed to report abuse. Resident #9 was verbally abused and then physicall...

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Based on record review, medical record review, staff interview and the facility abuse prohibition policy review, the facility failed to report abuse. Resident #9 was verbally abused and then physically abused. Resident identifiers: 159, #9. Facility Census: 60. Findings Included: a) On 09/30/24 at approximately 12:15 PM during a record review revealed Resident #159 had slapped Resident #9 in the face on 07/11/24 at 4:56 PM. Resident #9 was noted to have redness to the left side of face. During a review of the investigation and the staff interviews obtained at the time of the incident, the staff interview for Nurse Assistant (NA) #20's statement began with After first incident . During an interview with NA #20 at 3:15 PM on 09/30/24. NA #20 stated that Resident #159 was yelling and screaming. NA #20 said, It was the first time I saw him hit someone. NA #20 had seen the resident pushing the victim's wheelchair trying to aggravate her. NA #20 further stated Resident #159 was yelling at the victim (Resident #9) at this time. NA #20 stated, I think there are times he has hit other people, but I have not seen that. NA #20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face I'll knock the hell out of you. This incident of verbal abuse of Resident #159 towards Resident #9 was not identified, reported or investigated. Further interview with the second witness identified, Nurse Aide (NA) #74 at 6:20 PM on 09/30/24. NA #74 stated she had witnessed, multiple times prior to the incident of Resident #159 slapping Resident #9 that Resident #159 would say to the victim, Don't fucking bump into me and I'll beat the shit out of you. This incident of verbal abuse of Resident #159 towards Resident #9 was not identified to have been identified, reported or investigated. A medical record review on 09/30/24 at 5:30 PM identified Licensed Practical Nurse (LPN) #75 documented on 06/02/24 at 8:21 PM a note stating note text stating that she tried to give resident buspar and behavior was observed, resident was aggressive with female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted. This incident of verbal abuse of Resident #159 towards Resident #9 on 06/02/24 at 8:21 PM was not identified to have been identified, reported or investigated. During a review of the facility policy and procedure for abuse prohibition it is identified (typed as written); 6. Stall will identify events- such as suspicious bruising of patients, occurrences, patterns, and trends that may constitute abuse- and determine the direction of the investigation. This also includes patient to patient abuse. 6.1 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injuries of unknown origin, or misappropriation of patient property is to tell the abuser to stop immediately and report the incident to his/her supervisor immediately, regardless of shift worked. 6.1. 1 The notified supervisor will report the suspected abuse immediately to the Administrator or designee and other officials in accordance with state law. 6.1.2 The employee alleged to have committed the act of abuse will be immediately removed from duty, pending investigation. 6.1.3 All reports of suspected abuse must be reported to the patients family and attending physician. 6.2 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injury of unknown origin, or misappropriation of patient property must also report to outside agencies if required. 6.2.1 Staff are obligated to report reasonable suspicion of a crime against the elderly to the state agency and local law enforcement. Administrators and Directors of Nursing must assist in reporting. 6.3 If the suspected abuse is patient-to patient, the patient who has in any way threatened or attacked another will be removed from the setting or situation and an investigation will be completed. 6.3.1 The Center will provide adequate supervision when the risk of patient-to-patient altercation is suspected. 6.3.2 The Center is responsible for identifying patients who have a history of disruptive or intrusive interactions or who exhibit other behaviors that make them more likely to be involved in an altercation. 6.3.3 The patient representative and physician will be notified, and any follow-up recommended will be completed (e.g. psychiatric evaluation). During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self-identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. The Administrator stated that after the event on 07/11/24 the facility self-identified concerns with the activities not being effective with person centered interventions to implement and also concerns with the need of psych service training for the nursing staff in the event it was to be needed again. The Administrator stated the facility had completed the following Plan of correction on 07/11/24. The Administrator further stated that the verbal abuse incident would be reported immediately, and the staff involved would be addressed
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure they had evidence that allegations of abuse were thoro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure they had evidence that allegations of abuse were thoroughly investigated. Resident #9 was physically and verbally abused by Resident#159. Resident #159 slapped Resident #9in the face. Prior to this Resident #159 threatned harm to Resident #9. The facility did not identify this verbal abuse nor did they investigate it. This was determined as Past Non-Compliance. Resident identifiers: #159, #9. Facility census: 60. Findings included: a) Resident #159 During a medical record review on 09/30/24 at approximately 10:30 AM, it was found that Resident #159 was admitted on [DATE]. Admitting diagnoses included encephalopathy, altered mental status, cognitive communication deficit, and Unspecified dementia, unspecified severity with other behavioral disturbance, and anxiety disorder. It was further identified that the resident did not have the capacity to make medical decisions and had a score of six (6) for a Brief Interview for Mental Status (BIMS). 05/22/247:34 PM a behavioral status evaluation revealed the resident had physical aggression and was a danger to self or others. The resident took the lever off the mechanical lift and hit the emergency exit door and cracked the window in the door. Resident became combative with staff when attempting to remove resident from the situation and was placed 1:1. 05/28/24 at7:05 PM a progress note revealed a nurse heard banging at the end of unit 2hallway. Resident was noted to be banging on a window. Staff attempted to redirect residents. Resident started to swing a bar at the staff that he had. Staff were able to intercept and get the bar away from the resident. But resident showed continual aggression by cussing and punching staff. No injuries. Upon inspection of the window a hole through the glass was noted. 05/28/24 at 7:22 PM progress note revealed the resident was sent to a local hospital for psychiatric evaluation. 05/30/245:00 PM progress note revealed the resident returned to the facility from the psychiatric evaluation. 06/22/24 at 8:21 PM a note revealed nursing staff tried to give resident Buspar and behavior was observed. The resident was aggressive with a female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident. 06/27/24 at11:11 PM the resident was by FNP (Family Nurse Practitioner) for medication review. - The note by the FNP stated, Resident is refusing medications and having increased behaviors. History of present illness: Resident has had behaviors where he has busted out windows at the nursing and was sent to the ER at BARH. Sent back with no new orders or medication changes. The resident continues to have increased behaviors, to where he swings his fists at other residents when he passes them, refuses medication, very difficult to redirect. Assessment and plan: Medications reviewed, nursing manager will call Dr. (name) concerning resident's increased behaviors and medication refusal and ask for medication adjustments. 06/30/24 at 8:48 PM a nursing note stated, Resident attempting to go out door. Several attempts to finally get him to calm down. He states he wants to go home, and he had been trying to call his girlfriend but did not get an answer, which upset him. Refused to take meds. 07/04/24 at 9:20 AM a nursing note stated, Resident kicking exit door in dining room. Being combative towards staff. Grabbed the arm of CNA (certified nursing assistant) when she attempted to redirect and move him away from door. Upon intervention, he stated I stated I hate this f-ing place, and I will beat the hell out of all of you. Attempted to contact girlfriend, left voicemail. Resident sitting in front of office door at this time, no signs or symptoms of distress at this time. Offered snacks and drinks, he declined. 07/04/24 at10:41 a nursing note stated the resident had hit another resident who was trying to push the telehealth device away. The power of attorney was unable to be contacted by phone and nursing was unable to do 1:1 supervision. The resident was sent out for treatment. A note on 07/11/24 at 4:56 PM revealed Resident #159 slapped Resident #9 in the face and Resident #9 was noted to have redness to the left side of face. It was identified in the medical record for Resident #9 that was a long-term resident of the facility and does not have capacity. Resident #9 is severely impaired cognitively for daily decision making. Resident #9 mobility was with a wheelchair and is constantly traveling throughout the facility. During an interview with NA #20 at 3:15 PM on 09/30/24. NA #20 stated that on 07/11/214 Resident#159 was yelling and screaming but that was the first time she had seen him hit someone. NA #20 said she had seen the resident pushing Resident#9's wheelchair trying to aggravate her. NA #20 further stated Resident #159 would yell at the victim (Resident #9) at this time. NA #20stated, I think there are times he has hit other people, but I have not seen that. NA #20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face and saying, I'll knock the hell out of you. The incident of verbal abuse where Resident #159 told Resident #9 he would knock the hell out of her was not identified, reported or investigated as allegations of verbal abuse. During an interview with Nurse Aide (NA) #74 at 6:20 PM on 09/30/24 NA #74 stated she had witnessed, multiple times prior to the 07/11/24 incident where Resident #159 would say to Resident #9, Don't fxxxxxx bump into me and I'll beat the sxxx out of you. This incident of verbal abuse of Resident #159 towards Resident #9 was not identified to have been identified, reported or investigated. A medical record review on 09/30/24 at 5:30 PM identified Licensed Practical Nurse (LPN)#75 documented on 06/02/24 at 8:21 PM note text stating that LPN #75 tried to give resident Buspar, and behavior was observed, resident was aggressive with female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted since then. Continue to monitor. Further medical review, prior to this incident on 06/02/24, identified two (2)incidents dated 5/22/24 and 5/28/24 that Resident #159 was identified to remove the bar from the mechanical lift and as he brandished the weapon, he began beating the emergency exit doors and windows and busting the windows each time. It is identified that Resident #159's girlfriend and Medical Power of Attorney attempted to be reached numerous times during episodes but was unsuccessful. On 07/04/24at 9:20 AM the resident was trying to kick the door in the dining room. At10:41 AM the facility tried to reach the MPOA to send residents to hospital but was unable to reach MPOA. 07/15/24 at4:11 PM - a note revealed, Resident placed on 1:1. Resident#159 was transferred to a local hospital on [DATE] and passed away at a local hospice on 09/14/24. During a review of the facility policy and procedure for abuse prohibition it is identified (typed as written); 6. Stall will identify events- such as suspicious bruising of patients, occurrences, patterns, and trends that may constitute abuse- and determine the direction of the investigation. This also includes patient to patient abuse. 6.1 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injuries of unknown origin, or misappropriation of patient property is to tell the abuser to stop immediately and report the incident to his/her supervisor immediately, regardless of shift worked. 6.1. 1 The notified supervisor will report the suspected abuse immediately to the Administrator or designee and other officials in accordance with state law. 6.1.2 The employee alleged to have committed the act of abuse will be immediately removed from duty, pending investigation. 6.1.3 All reports of suspected abuse must be reported to the patients family and attending physician. 6.2 Anyone who witnesses an incident of suspected abuse, neglect, involuntary seclusion, injury of unknown origin, or misappropriation of patient property must also report to outside agencies if required. 6.2.1 Staff are obligated to report reasonable suspicion of a crime against the elderly to the state agency and local law enforcement. Administrators and Directors of Nursing must assist in reporting. 6.3 If the suspected abuse is patient-to patient, the patient who has in any way threatened or attacked another will be removed from the setting or situation and an investigation will be completed. 6.3.1 The Center will provide adequate supervision when the risk of patient-to-patient altercation is suspected. 6.3.2 The Center is responsible for identifying patients who have a history of disruptive or intrusive interactions or who exhibit other behaviors that make them more likely to be involved in an altercation. 6.3.3 The patient representative and physician will be notified and any follow-up recommended will be completed (e.g. psychiatric evaluation). During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self-identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. The Administrator stated that after the event on 07/11/24 the facility self-identified concerns with the activities not being effective with person centered interventions to implement and concerns with the need of psych service training for the nursing staff in the event it was to be needed again. The Administrator stated the facility had completed the following Plan of correction on 07/11/24. The Administrator further stated that the verbal abuse incident would be reported immediately, and the staff involved would be addressed. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction began. A review of the staff education signatures of completion were verified via the staff roster. Facility Plan of Correction- 07/11/24 1. Implemented Policy and Procedure on abuse prohibition 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3.Telehealth training for psych services in the event the situation happened again and services were needed.4. Audit of getting to know me tools with activities and implementing them with person centered care. 1. Implemented Policy and Procedure on abuse prohibition. 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3. Telehealth training for psych services in the event the situation happened again and services were needed. 4. Audit of getting to know me tools with activities and implementing them with person centered care. Additional steps taken for not reporting verbal abuse on 06/02/24 5. Final Written warning for Nurse Assistant (NA) #20, NA #74 and LPN #75 for not reporting verbal abuse. 6. Education for leadership on reviewing statements to be aware of possible related concerns. 7. Facility reported the verbal abuse incident of 06/02/24 on 10/01/24. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction. A review of the staff education signatures of completion were verified via the staff roster.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

Based on record review and observation, the facility failed to ensure accuracy of assessment for one (1) of two (2) residents reviewed for dental status. Resident identifier: #37. Facility census: 60....

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Based on record review and observation, the facility failed to ensure accuracy of assessment for one (1) of two (2) residents reviewed for dental status. Resident identifier: #37. Facility census: 60. Findings included: a) Resident #37 A record review on 10/01/24 at 3:11 PM revealed the last dental assessment from a dentist was greater than one year ago. Visual observation of Resident #37, revealed the resident had two missing teeth. During an interview the Social Worker stated the resident's two front teeth were missing upon admission to the facility. However, MDS completed on 7/20/24 (post admission) had no indications of missing teeth. MDS assessments on 04/14/23, 08/21/24 and 09/14/24 further indicated no dental issues. Registered Nurse (RN) #11 was interviewed and she acknowledged she missed entering missing natural teeth on assessment. Further record review revealed that on 09/25/24 a dentist from 360 Care was set to see the resident, but the resident refused treatment. The resident had an appointment with a dentist from 360 Care on 4/10/24 but was not seen because the resident was sick. Resident was scheduled to be seen by 360 Care Dentist in December 2024 10/02/24 10:21 AM Resident MDS for 9/14/24 was amended to show the resident was missing teeth.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview the facility failed to update Preadmission Screening and Resident Review (PAS...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview the facility failed to update Preadmission Screening and Resident Review (PASRR)with new qualifying diagnosis of . This was a random opportunity of discovery during the long-term care survey process. This had the ability to affect a minimum number of residents. Resident identifier: #159. Facility Census: 60. Findings Included: a) Resident #159 During a medical record review on 09/30/24 at approximately 10:30 AM it was identified that Resident #159 admitted on [DATE]. It is further identified that the resident did not have capacity with a Brief Interview for Mental Status (BIMS) of six (6) and was admitted with the following diagnoses dated 02/10/24: * Encephalopathy * Dysphagia, * Gastroesophageal reflux disorder * Hypertension * Unspecified voice and resonance disorder * Atherosclerotic heart disease of native coronary artery without angina pectoris * Hypothyroidism * Other disorders of the pituitary gland, unspecified abnormalities of gait and mobility * Other symptoms and signs involving the genitourinary system * Nicotine dependence * Other specified health status weakness * Altered mental status, cognitive communication deficit * Muscle weakness. During a review of the PASSR completed prior to the resident's admission, the PASSR was completed accurately and did not require level II. Further medical record reviewed that Resident #159 was diagnosed on [DATE] with anxiety disorder and was diagnosed with on 07/16/34 with unspecified dementia, unspecified severity with other behavioral disturbance. During an interview with the Director of Nursing on 10/01/24 at approximately 9:40 AM the DON acknowledged that the PASSR had not been updated with the new diagnosis. The DON agreed that the PASSR requirements were not met.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0646 (Tag F0646)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview the facility failed to update Preadmission Screening and Resident Review (PAS...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview the facility failed to update Preadmission Screening and Resident Review (PASRR) after one resident's behaviors intensified. This was a random opportunity of discovery during a long-term care survey process. This had the ability to affect a minimum number of residents. Resident Identifier: Resident #159. Facility Census: 60. Findings Included: a) Resident #159 During a medical record review on 09/30/24 at approximately 10:30 AM it is identified that Resident #159 was admitted on [DATE]. It is further identified that the resident did not have capacity with a Brief Interview for Mental Status (BIMS) of six (6) and was admitted with the diagnosis; During a review of the PASSR completed prior to the resident's admission, the PASSR was completed accurately and did not require Level II. With further medical record review for Resident #159 an exacerbation of behaviors was identified in the following residents progress notes: 03/08/24 at 10:14 AM Resident does not obey commands - 05/22/24 7:34 PM behavioral status evaluation revealed the resident had physical aggression danger to self or others. The resident took the lever off the mechanical lift and hit the emergency exit door and cracked the window in the door. The resident became combative with staff when attempting to remove the resident from the situation and placed 1:1. -05/28/24 at 1:47 PM a nursing note revealed, The patient showing aggressive behavior stating he is not taking any medication while using foul language. -05/28/24 at 7:05 PM A nursing note revealed, Nurse heard banging at end of unit 2 hallway. Resident was noted to be banging on a window. Staff attempted to redirect resident. Resident started to swing a bar at the staff that he had. Staff was able to intercept and get bar away from resident. But resident showed continual aggression by cursing and punching staff. No injuries. Upon inspection of window a hole through the glass was noted. -05/28/24 at 7:22 PM a note revealed the resident was sent to (name of local hospital) for psychiatric evaluation -06/01/24 at 9:20 AM a note revealed the resident refused all his medications. The resident stated the medications were poison. -06/01/24 at 1:41 PM a note revealed the resident was agitated -06/2/24 9:12 AM a note revealed the resident refused medication and was agitated. -06/22/24 at 8:21 PM note a note revealed the nurse tried to give the resident Buspar and the resident was aggressive with Resident #9 and told her he would hit her when she tried to roll past him. -06/16/24 at 8:44 PM Buspar-Refused meds stating those are those damn clone pills Resident stated he could not stand the smell of the pills. -06/25/24 at 5:44 AM Pantoprazole refused I don't want it or need it. -06/26/24 at 5:01 PM to receive a new roommate. -06/27/24 at 11:11 PM Seen by FNP (Family Nurse Practitioner) - Chief complaint is medication review. Resident is refusing medications and having increased behaviors. History of present illness: Resident has had behaviors where he has busted out windows at the nursing and was sent to the ER at BARH. Sent back with no new orders or medication changes. The resident continues to have increased behaviors, to where he swings his fists at other residents when he passes them, refuses medication, very difficult to redirect. Assessment and plan: Medications reviewed, nursing manager will call Dr. [NAME] concerning resident's increased behaviors and medication refusal and ask for medication adjustments. -06/30/24 at 8:48 PM a nursing note stated, Resident attempting to go out door. Several attempts to finally get him to calm down. He states he wants to go home and he had been trying to call his girlfriend but did not get answer, which upset him. Refused to take meds. - 07/04/24 at 9:20 AM- a nursing note stated, Resident kicking exit door in dining room. Being combative towards staff. Grabbed the arm of CNA (certified nursing assistant) when she attempted to redirect and move him away from door. Upon intervention, he stated I stated I hate this f-ing place and I will beat the hell out of all of you. Attempted to contact girlfriend, left voicemail. Resident sitting in front of office door at this time, no signs or symptoms of distress at this time. Offered snacks and drinks, he declined. -07/04/24 at 10:41 AM Resident #159 hit Resident #9 in the face -07/04/24 at 9:19 PM- Nursing note stated, Given buspar with behaviors. Resident going to exit saying he is getting out. Strikes out at staff when they try and redirect him. -07/04/24 at 10:55 PM Nursing note stated, Resident has been up to desk several times using phone to call girlfriend. Did not get answer which made him angry. He has attempted to go to exit a few times this evening. Has been belligerent with staff, refused night time meds, went to bed on his own at this time, will continue to monitor. -07/11/24 at 5:24 PM- Nursing note stated, Resident was threatening and hitting other residents and refusing medications. Resident sent to (name of hospital). -07/18/24 at 3:50 PM- Nursing note stated, Resident moved to q15 minute checks (safety check occurring every 15 minutes) to ensure safety for resident and others due to aggression and outbursts. -07/28/24 at 2:08 PM- Nursing note stated, Resident attempting to elope out front entrance by pushing on door. Another resident ' s family member was trying to walk in and this resident seemed to block the entrance as he tried going out the door. Resident balled his fist up and shook it at the visitor in the doorway because she would not move out of his way. The nurse attempted to redirect resident and resident started trying to push nurse away. CNA managed to pull resident in wheelchair away from front entrance and attempted to redirect resident. Redirection unsuccessful. Resident proceeded to roll back to front entrance in wheelchair and attempted to elope. Pushed on front door and set the alarm off. Another CNA took resident to dining room and offered coffee as they talked. Redirection successful. -08/05/24 at 9:46 PM- Nursing note stated, Exit seeking, belligerent and combative with staff. Running into things in the hallway with his wheelchair purposefully. After a while he calmed down and went to bed. -08/08/24 at 3:22 AM- increased agitation. Exit seeking. Redirected with 1:1 food and - 08/27/24 at 7:10 PM- Nursing note stated, Danger to self and others with physical aggression. Resident was combative, striking out at staff and family members. I'm going to kill all you sons of bitches, you motherfuckers. Kicking and attempting to turn over computers. Family requested to be sent to BARH. NP states he was not able to be redirected. Told nurse to go ahead and administer Zyprexa. Family requested that he be sent out. During an interview with the Director of Nursing on 10/01/24 at approximately 9:40 AM the DON acknowledged that the PASSR had not been updated with the behaviors that had been identified. The DON agreed that the PASSR requirements were not met. .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure residents were assessed to identify risk factors and pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure residents were assessed to identify risk factors and provide care and services that are resident centered to prevent falls with injury by failing to develop and implement a resident centered fall risk care plan. This was true for 1 (one) of 6 (six) residents reviewed. Resident identifier: #162. Facility census: 60. Findings include: a) Resident #162 Findings include: a) Resident #162 On 10/01/24 at approximately 03:30 PM, a record review was started for Resident #162 which reveal that Resident #162 was an [AGE] year-old female admitted on [DATE] status post hospitalization for an unwitnessed fall that occurred at home. Resident #162 was admitted with the following past medical history: -Alzheimer's Disease -Hypothyroidism -Essential Hypertension -Repeated Falls -Cognitive Communication Deficit -Parkinson's Disease -Insomnia -Depression -Tremors Resident #162 was receiving the following medications upon admission: -Carbidopa-Levodopa- diagnosis (dx): Parkinson's -Cympbalta- dx: Depression -Metoprolol Succinate Extended Release- dx: Hypertension -Rozeram- dx: Insomnia -Miralax- dx: Constipation A further review of Resident #162 admitting orders revealed an order for non-skid footwear for safety was entered upon the resident's admission with an active date of 12/11/23. Resident #162 was deemed incapacitated with long term duration due to a dx of Alzheimer's Disease on 12/13/24. Furthermore, Resident #162 scored an 8 on the Brief Interview For Mental Status (BIMS) Evaluation which indicates moderate cognitive impairment. A review of the Policy and Procedure entitled, Falls Management revealed that all patients will be assessed for risk of falls upon admission, with reassessments routinely, including post fall, to determine ongoing needs for fall prevention precautions. The policy stated, The Center will implement and document patient-centered interventions according to the individual risk factors to the patient plan of care. The Center, to the extent possible, will provide the patient and/or patient representative with opportunities to participate in the care planning process for risk reduction and fall reduction strategies. In addition, the policy states for Post-Fall Management the circumstances of the fall will be documented as well as the post fall assessment. Resident #162 progress notes were reviewed which revealed the following documented notes (typed as written): 12/11/23 at 11:30 PM Nursing Documentation Note: Patient was admitted /readmitted for the following reason(s): admission Additional details about this note: Resident resting in bed at this time. admitted from (name of hospital) due to resident having a fall. Resident alert with some confusion at this time. Pt. has a history of falls. Neurological system reviewed Mental Status: Alert. Severely impaired in decision making skills for daily routine. Highly impaired hearing. A physiatry progress note dated 12/13/24 revealed the resident had mobility and activities of daily living (ADL) deficits secondary to a fall. The note stated the resident would be getting skilled therapy services with the goal of increasing strength, endurance and self care abilities as well as working on neuromotor training, stair climbing and functional moblity trainng. On 12/16/23 at 11:30 PM a note revealed the resident was found in the floor on her right side facing the door. She was found by a nurse aide (NA). She was awake and able to answer questions and stated she was trying to get up to go home. The note revealed the resident had no regular white ankle socks and the bed was in the lowest position. On 12/18/24 a progress note revealed the fall huddle meeting was held and a new intervention was put into place for a fall mat to the right side of the bed. On 12/20/23 a progress note stated, Called to room by social worker with the resident noted lying on the floor on right side with fall mat in place. The note reflected that the resident had a laceration to the right side of the forehead. The resident was sent to the emergency department for further evalution. A note dated 12/21/23 stated the resident had been transferred to a larger area hospital due to subdural hematoma. On 12/21/24 a fall huddle meeting was held a a new intervention was placed in the room. A sign was placed to remind resident to call for assistance with transfers. On 10/02/24 at approximately 08:30 AM, Resident #162 care plan was reviewed which revealed the following: Focus: Resident is at risk for falls: cognitive loss, lack of safety awareness. Date initiated: 12/12/23 Goal: Resident will have no falls with injury throughout the next review period. Date initiated: 12/12/23 Interventions: Place glasses within reach in a consistent place and encourage use. Date initiated: 12/12/23 Bed in low position. Date initiated: 12/12/23 Fall mat to right side of bed. Date initiated: 12/18/23 Signage in room to remind resident to call for assistance with transfers. Date initiated: 12/21/23 Provide resident/caregiver education for safe techniques of when to use call light for assistance. Date initiated: 12/21/23 Assist resident/caregiver to organize belongings for a clutter-free environment in the resident's room and consistent furniture arrangement. Date initiated: 12/12/23. In addition, Resident #162 Standard Assessments were reviewed which revealed no Fall Risk Evaluation performed on admission or for post fall for 12/16/23 and for post fall 12/20/23. The Change in Condition Evaluation assessment for the dates of 12/16/23 and 12/20/23 were also reviewed and revealed the following information: A review of functional status evaluations dated 12/16/23 and 12/20/23 revealed in Section 2 that the resident's supine, sitting and standing blood pressures were to be entered were blank. On 10/02/24 at 09:00 AM, the Policy and Procedure entitled, Accidents/Incidents was completed which revealed that when conducting an investigation, the Administrator, DON or designee will make every effort to ascertain the cause of the accident/incident and document the root cause and initiate actions to prevent or reduce recurrence of further accident/incident. On 10/02/24 at 9:55 AM, an interview was conducted with the Director of Nursing (DON). At that time the DON acknowledged the following: 1. Fall Risk Evaluation were to be completed on admission 2. Fall Risk Evaluation were to be completed post fall 3. Nursing should document circumstances surrounding falls and were not. These circumstances include things such as incontinence and assistive devices. 4. Nursing assessments should be completed in their entirety andorthostatic blood pressure readings should be obtained. 5. No admission fall risk evaluation was completed for Resident #162, as per policy. 6. No post-fall fall risk evaluation for the dates of 12/16/23 and 12/20/23 were completed, as per policy. At this time, this Surveyor reviewed Resident #162 incident forms, dated 12/16/23 and 12/20/23, which had sections to be completed for predisposing physiological factors and predisposing situation factors with the DON. The DON acknowledged that both forms lacked required documentation such as, Resident # 162 received and antidepressant, antihypertensive, antiparkinsonian, laxative and wore glasses. In addition, the DON acknowledged, the incident form dated, 12/16/23 lacked the required documentation that Resident #162 was newly admitted within the last 7 (seven) days and that Resident #162 was wearing unsafe footwear and not the non-skid sole footwear ordered on admission. The DON then stated, the IDT team relies heavily on the nurses note and looks at trends to know which fall interventions to put in place. At that time, this Surveyor asked the DON, If you don't have the circumstances of the fall documented, how do you do that? The DON then states, You have a point. Resident #162 was noted to expire on 12/27/23 On 10/02/24 at 1:04 PM, an interview was conducted with the Director of Nursing (DON). At this time, the DON acknowledged the Center had knowledge Resident #162's history of falls at home prior to admission. When this Surveyor reviewed the 12/15/23 72 hour post admission meeting documentation with the DON, she stated when she spoke with Resident #162 daughter, the daughter stated to her, We can't keep her off the floor, that's why she is here. At this time, this Surveyor asked the DON if she asked Resident #162 daughter about circumstances surrounding Resident #162 falls at home in order to implement resident centered relevant interventions to prevent further falls, the DON stated, I am sure I did. When asked the DON to provide documentation of this, the DON acknowledged that she was unable to provide it. This Surveyor asked the DON if root causes were performed on Resident #162 falls. The DON stated, Yes. The DON acknowledged was unable to provide these root cause analysis. This Surveyor then asked the DON what the root causes where for Resident #162 falls, to which the DON acknowledged she could not provide them. This Surveyor asked how interventions to prevent falls were determined to be resident centered based on the resident's individual risk factors, relevant and appropriate for Resident #162 to which the DON acknowledged she was unable to provide that. This Surveyor then reviewed the Policy and Procedure, Falls Management and Accidents/Incidents and asked the DON to review these policies. Then DON then said, I am aware of what they say. On 10/03/24, shortly after arrival to the facility at approximately 08:25 AM, the Senior Executive Director stated to this Surveyor, We found that a risk evaluation is built into the admission assessment last night. On 10/03/24 at approximately 08:30 AM, an interview was conducted with the DON. At this time, the DON stated that Point Click Care has since been updated and changed, however, the previous admission assessments had a fall risk evaluation embedded in it. At this time, the DON pulled an admission assessment up on her computer and clicked on a number by the admission assessment which was a hyperlink. The DON clicked on this link, which pulled up an addendum which gave a numeric value for different risks factors based on the answers from the admission assessment. The DON stated, We accidentally found this last night. At that time, this Surveyor asked the DON if facility staff were aware of this tool and how was it utilized to develop the plan of care based on the resident's individualized risk factors. The DON stated, We didn't utilize it. In addition, this Surveyor asked the DON to review the resident's fall care plan and interventions, which were done. This Surveyor then asked the DON, based off said resident's risk factors, how did the care planned interventions address and mitigate this resident's individual risk factors. The DON stated, They don't.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to provide resident centered activities as a resident was not pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to provide resident centered activities as a resident was not provided individual activities. This is a Past Non Compliance and was identified during a complaint/long term care survey process. This had the potential to affect a limited number of residents. Resident Identifier: #159, #9. Facility Census: 60. Findings Included: a) Resident #159 On 09/30/24 at approximately 12:15 PM during a record review of a complaint #WV00033344 an incident was identified where Resident #159 had slapped Resident #9 in the face at 07/11/24 at 4:56 PM and Resident #9 face was noted to have redness to the left side of face. During a review of the investigation the staff interview for Nurse Assistant (NA) #20 ' s statement began with After first incident . During an interview with NA #20 at 3:15 PM on 09/30/24. NA #20 states that the Resident #159 was yelling and screaming but It was the first time I saw him hit someone. States NA saw the resident pushing the victim ' s wheelchair trying to aggravate her. NA #20 further stated Resident #159 was yelling at the victim (Resident #9) at this time. NA #20 stated I think there are times he has hit other people but I have not seen that. NA # 20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face that I'll knock the hell out of you. Further interview with the second witness Nurse Aide (NA) #74 at 6:20 PM on 09/30/24. NA #74 stated she has witnessed, multiple times prior to the incident of Resident #159 slapping Resident #9 that Resident #159 say to the victim, Don't fucking bump into me and I'll beat the shit out of you. During a medical record review on 09/30/24 at 5:30 PM it further identified with a Licensed Practical Nurse (LPN) #75 note on 06/2/24 at 8:21 PM note text stating that LPN #75 tried to give resident buspar and behavior was observed, resident was aggressive with female resident when she tried to wheel past him. He cursed at her and stated I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted since then. Continue to monitor. Further medical review identifies two (2) incidents dated 5/22/24 and 5/28/24 that Resident #159 was identified to remove the bar from the mechanical lift and as he brandished the weapon he began beating the emergency exit doors and windows and busting the windows each time. It is identified that Resident #159's girlfriend and Medical Power of Attorney (MPOA) was attempted to be reached numerous times during episodes but was unsuccessful. On 07/04/24 at 9:20 AM the resident was trying to kick the door in the dining room. At 10:41 AM the facility tried to reach the MPOA to send residents to hospital but was unable to reach MPOA. Review of the Recreation Participation Record on 10/01/24 at 11:19 PM revealed there was no recreation activity completed to identify the Individual person centered engagement for the entire months of June, July and August. Resident #159 activities assessment completed identified residents' preferences to be alone in his room, watching tv, listening to rock music, family visits, going for rides, woodworking, tinkering, fishing and sitting outdoors. He enjoys eating chips and sandwiches. These activities are not identified as being used for interventions during the incident other than food was offered. During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. The Administrator stated that after the event on 07/11/24 the facility self identified concerns with the activities not being effective with person centered interventions to implement and also concerns with the need of psych service training for the nursing staff in the event it was to be needed again. The Administrator stated the facility had completed the following Plan of correction on 07/11/24. The Administrator further stated that the verbal abuse incident would be reported immediately and the staff involved would be addressed Plan of Correction for incident on 07/11/24 1. Implemented Policy and Procedure on abuse prohibition. 2. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 3. Telehealth training for psych services in the event the situation happened again and services were needed. 4. Audit of getting to know me tools with activities and implementing them with person centered care. Additional steps taken for not reporting verbal abuse on 06/02/24 5. Final Written warning for Nurse Assistant (NA) #20, NA #74 and LPN #75 for not reporting verbal abuse. 6. Education for leadership on reviewing statements to be aware of possible related concerns. 7. Facility reported the verbal abuse incident of 06/02/24 on 10/01/24. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction. A review of the staff education signatures of completion were verified via the staff roster. The plan of correction was accepted on 10/02/24 at 2:45 PM. Failed to provide meaningful activities to Resident #159. Based on record review and staff interview, the facility failed to provide resident centered activities. A resident was not provided individual activities. This is idenified as Past Non Compliance. Resident identifiers: #159, #9. Facility Census: 60. Findings Included: a) Resident #159 On 09/30/24 at approximately 12:15 PM during a record review of a an incident it was identified that Resident #159 had slapped Resident #9 in the face at 07/11/24 at 4:56 PM and Resident #9 face was noted to have redness to the left side. During a review of the investigation the Nurse Assistant (NA) #20's statement began with After first incident . During an interview with NA #20 at 3:15 PM on 09/30/24 NA #20 stated that on 07/11/24 Resident #159 was yelling and screaming but it was the first time she saw him hit someone. NA #20 said she saw Resident #159 pushing Resident #9's wheelchair trying to aggravate her. NA #20 further stated Resident #159 was yelling at the victim (Resident #9) at this time. NA #20 stated, I think there are times he has hit other people but I have not seen that. NA # 20 states she witnessed Resident #159 tell the Resident #9 prior to Resident #9 being slapped in the face that I'll knock the hell out of you. Further interview with the second witness Nurse Aide (NA) #74 at 6:20 PM on 09/30/24. NA #74 stated she has witnessed, multiple times prior to the 07/11/24 incident. She said Resident #159 would say to the Resident #9, Don't fxxxxxg bump into me and I'll beat the shxt out of you. During a medical record review on 09/30/24 at 5:30 PM it further identified though a nursing note by Licensed Practical Nurse (LPN) #75 note that on 06/02/24 at 8:21 PM LPN #75 tried to give resident buspar and behavior was observed. Resident #159 was aggressive with female resident when she tried to wheel past him. He cursed at her and stated, I will knock the hell out of you. He was immediately moved away from the resident and no other behaviors were noted since then. Continue to monitor. Further medical review identified two (2) incidents dated 05/22/24 and 05/28/24 that Resident #159 was identified to remove the bar from the mechanical lift and as he brandished the weapon he began beating the emergency exit doors and windows and busting the windows each time. It is identified that Resident #159's girlfriend and Medical Power of Attorney (MPOA) was attempted to be reached numerous times during episodes but was unsuccessful. On 07/04/24 at 9:20 AM the resident was trying to kick the door in the dining room. At 10:41 AM the facility tried to reach the MPOA to send residents to hospital but was unable to reach MPOA. Resident #159 was transferred from the facility to a local hospital on [DATE]. The resident passed away at a local hospice house on 09/14/24. Review of the Recreation Participation Record on 10/01/24 at 11:19 PM revealed no recreation activity completed to identify the individual person centered engagement for the entire months of June, July and August. Resident #159 activities assessment completed identified residents' preferences to be alone in his room, watching tv, listening to rock music, family visits, going for rides, woodworking, tinkering, fishing and sitting outdoors. He enjoys eating chips and sandwiches. These activities were not identified as being used for interventions during the incidents other than food was offered. During an interview with the Administrator on 10/01/24 at approximately 1:00 PM the Administrator stated the facility had self identified concerns with implementing their policy with regards to identifying, reporting and investigating allegations of abuse. The Administrator stated that after the event on 07/11/24 the facility self identified concerns with the activities not being effective with person centered interventions to implement and also concerns with the need of psych service training for the nursing staff in the event it was to be needed again. Plan of Correction for incident on 07/11/24 Implemented Policy and Procedure on abuse prohibition. 1. Education completed on 07/11/24 with all staff for reporting abuse and neglect. 2. Telehealth training for psych services in the event the situation happened again and services were needed. 3. Audit of getting to know me tools with activities and implementing them with person centered care. . Education for leadership on reviewing statements to be aware of possible related concerns. Upon receiving the Plan of Corrections documentation on 10/02/24 at approximately 2:30 PM an audit of the plan of correction. A review of the staff education signatures of completion were verified via the staff roster. The plan of correction was accepted on 10/02/24 at 2:45 PM.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and resident and staff interview, the facility failed to ensure fall interventions were in place for Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and resident and staff interview, the facility failed to ensure fall interventions were in place for Resident #27 and to ensure a mechanical lift was used, per company policy, to assist Resident #159 out of the floor following a fall. This was true for two (2) of five (5) residents reviewed for accidents during the survey process. Resident identifiers: #27, 159. Facility census: 60. Findings include: a) Resident #27 Resident #27 was admitted to the facility on [DATE] with the following diagnoses: Dementia, Unspecified severity with psychotic disturbance. Muscle Weakness (generalized) Weakness Unspecified abnormalities of gait and mobility Other specified fracture of right pubis, subsequent encounter for fracture with routine healing. Resident #27 suffered falls at the facility on 05/02/24, 05/07/24, 06/09/24, and 07/03/24. As a result of the fall on 05/07/24, Resident #27 suffered a fractured left hip. This was confirmed by an x-ray on 05/09/24. Resident #27 received the following diagnoses after the fall on 05/07/24: Other specified fracture of left pubis, initial encounter for closed fracture. Upon review of Resident #27's care plan, it was discovered the resident was a fall risk, based on the four (4) previous falls she had, along with the following care plan focus: Resident is at risk for falls related to cognitive loss, lack of safety awareness, CVA (Cerebrovascular Accident or a stroke), Impaired mobility, and HX fall with fracture. Due to Resident #27 being a fall risk, the following interventions were implemented by the facility: Bed in low position and fall mat to right and left side of bed. Upon observation of the resident's room on 10/01/24, it was noted Resident #27 was in bed and the right-side side of her bed was against the wall. Furthermore, the resident's bed was not in the lowest position, nor was the fall mat in the floor to the left side of the bed, per the resident's care plan. The administrator of the facility acknowledged the bed was not in the lowest position and the missing fall mat at approximately 8:20 AM on 10/01/24. b) Resident #159 On 10/01/24 at 3:17 PM during a medical record review of Resident #159's fall on 05/07/24 it was identified in the Risk Management documents that the immediate action taken was Licensed Practical Nurse (LPN) and the Nurse Aid #75 assisted Resident #159 up to wheelchair. A review of the Falls Management Policy was completed, and it stated under the fall definition that (typed as written) Patients experiencing a fall will receive appropriate care and post-fall interventions will be implemented. A total lift will be used to lift patients off of the floor unless contraindicated. During a further review of the lift assessment completed for Resident #159 on 02/10/24 it identified Resident #159 as a total lift with the use of divided Leg Sling. During an interview with the DON on 10/02/24 at approximately 2:30 PM the DON agreed that the resident should have been assisted with the lift assessment with a total lift with divided Leg Sling.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0711 (Tag F0711)

Could have caused harm · This affected 1 resident

Based on record review and resident and staff interview, the facility Medical Director (MD) failed to sign orders in a timely manner to ensure Resident #37 did not miss doses of a controlled pain medi...

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Based on record review and resident and staff interview, the facility Medical Director (MD) failed to sign orders in a timely manner to ensure Resident #37 did not miss doses of a controlled pain medication. This was true for one (1) of three (3) residents reviewed for pain management during the survey process. Resident identifier: 37. Facility census: 60. Findings included: A) Resident #37 At approximately 1:40 PM on 09/29/2024 during an interview with Resident #37, she stated she was in constant pain a majority of the time, and had missed her pain medication on occasions because the doctor didn't sign the orders for them so the nurses couldn't get them. Resident #37 was asked how she was aware the missing doses were due to the doctor not signing the orders, she stated, The nurses came to give me my medicines and told me they couldn't give me my pain medication because they were out of it and couldn't get any more of it because the doctor hadn't signed for it. At approximately 9:00 AM on 09/30/2024, an interview was conducted with the Director of Nursing (DON) regarding the pain medication at the facility. The DON supplied a list of the controlled pain medications the facility had in their emergency stock, showing the facility had the medication Resident #37 had orders for in their stock. A review of Resident #37's record indicated she had the following order: Norco Oral Tablet 10-325 MG (Hydrocodone Acetaminophen) Give one (1) tablet by mouth every four (4) hours for pain. Further review of the resident's record indicated on 03/25/24, she did not receive a dose of the Norco. Review of the progress notes on the resident's record revealed the following notes: 03/25/2024 at 9:00 AM- Norco Oral Tablet 10-325 MG Give one (1) tablet by mouth every four (4) hours for pain - ON ORDER. 03/25/2024 at 1:00 PM- Norco Oral Tablet 10-325 MG Give one (1) tablet by mouth every four (4) hours for pain ON ORDER. 03/25/2024 at 5:00 PM- Norco Oral Tablet 10-325 MG Give one (1) tablet by mouth every four (4) hours for pain ON ORDER. 03/25/2024 at 9:00 PM- Norco Oral Tablet 10-325 MG Give one (1) tablet by mouth every four (4) hours for pain awaiting pharmacy. At approximately 10:15 AM on 10/02/2024, interviews were conducted with the DON and Registered Nurse (RN) #6 regarding the missing medications. During the interview, RN #6 stated the pharmacy in use by the facility during the time in question would have allowed the facility to pull from the emergency stock, if there was a valid, active prescription, and the medication was set to be delivered from the pharmacy. The DON stated the pharmacy in use by the facility during that time would deliver to the facility three (3) times a day during the week and two (2) times a week during the weekends. At this time, the DON supplied, upon request, a copy of the order for the Norco tablet prescribed to Resident #37. The order was entered into the system at 12:54 AM on 03/25/24 by RN #29, with a prescribed order start date of 03/25/24 at 1:00 AM. Further review of the order revealed the prescription was not signed by the MD until 7:33 PM on 03/25/24, meaning, according to the DON, had the order been signed earlier, the pharmacy would have allowed the facility to pull from the emergency stock machine, so Resident #37 would continue to get the medication until the pharmacy delivered. During this interview, the DON stated the facility will gather orders for the MD to sign every Sunday night and the MD stated he would sign the orders every Monday. However, the DON stated if a prescription was missed, or the facility obtained a new order for a new or existing resident after Monday, the MD would refuse to sign any more orders during the week, making them wait until the following Monday, despite the MD being able to sign the order from his computer or phone. The order for Resident #37's Norco was signed on an iPhone, with an authentication method of password and device token. The facility had a fax number for the MD posted next to the copy/fax machine to send orders to as well. However, during the survey process, multiple staff interviews were conducted related to the MD signing orders, at which time the staff interviewed stated the MD would not respond to calls or messages related to resident care or needed orders. At approximately 3:00 PM on 10/03/2024, The DON acknowledged the progress notes and Medication Administration Record (MAR) indicating Resident #37 did not receive her Norco. The DON acknowledged the reason the resident did not receive the pain medication was because the MD did not sign the order in a timely manner.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected 1 resident

Based on observation and staff interview the facility failed to to ensure two (2) residents was supplied with working call light. and/or accessible call lights. Resident #2's call light was not workin...

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Based on observation and staff interview the facility failed to to ensure two (2) residents was supplied with working call light. and/or accessible call lights. Resident #2's call light was not working and#55's call light was not within reach. Facility census: 60. Findings included: a) Resident #2 09/29/24 an observation of Resident #2's call light revealed it was not functioning. On 09/30/24 at 2:56 PM the Director of Nursing (DON) said the facility was not aware the call light was not functioning prior to yesterday upon the surveyor finding it. Per an interview with the resident at this time, she states she does not know if anyone knew it was not working. She did not specifically tell anyone that she could recall. b) Resident #55 During interview and observation on on 09/29/24 it was determined that Resident #55's call light cord was pressed between the bed and the wall and then draped over the overhead lights. The cord would not move due to being stuck between the bed and wall. A Nurse Aide (NA) was summoned to the room and she moved the bed away from the wall, moved the cord and call light button so the resident could reach it. He is able to use if accessible.
Jul 2023 10 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation, policy review, family interview, staff interview and medical record review the facility failed to ensure...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation, policy review, family interview, staff interview and medical record review the facility failed to ensure a resident who received nutrition through a Gastrostomy tube (G-tube) received sufficient caloric intake daily to prevent weight loss. Harm occurred when the resident experienced a significant weight loss and G-tube feedings were held. The G-tube feedings were held to encourage the resident to eat by mouth, but the facility failed to have a plan in place to ensure caloric intake would be maintained if the resident did not eat by mouth. This was true for one (1) of three (3) residents reviewed who receive nutrition via a G-tube. Resident #55. Facility Census: 57. Findings included: a) Resident #55 Resident #55 was admitted to the facility from the hospital on [DATE]. The resident had suffered a recent stroke and was admitted to the with a Gastrostomy tube (g-tube). The g-tube allowed the resident to receive nutrition directly through the stomach. b) Facility policy Facility policy titled, Procedure Weight and Heights effective date 06/01/01, with a revision date of 02/01/23 read as follows: 2. Significant weight Change Management: 2.1 Significant weight changes will be reviewed by the licensed nurse for assessment. 2.1.1.1 - 5% in one month 2.1.1.2 - 10% in six month 2.2 The licensed nurse will: 2.2.1 Notify the physician/APP and the Dietitian of significant weight changes: 2.2.2 Document notification of physician/APP and the Dietitian in the PCC (point click care) weight Change Progress Note. 2.3 The licensed nurse will notify the: 2.3.1 Physician/APP of the Dietitian recommendations: 2.3.2 Patient representative of the weight change and the Dietitian recommendations. During an interview, on 07/10/23 at 12:58 PM, Resident #55 wife/Medical Power of Attorney (MPOA) stated she was aware her husband had lost weight. She said the staff were trying to get him to eat by mouth so he could do without the feeding tube and go home. Record review on 07/10/23 at 2:15 PM, revealed the following weights: -07/09/23 - 162.2 Pounds (Lbs.) Mechanical Lift -07/02/23 - 168.4 Lbs. Mechanical Lift -06/25/23 -167.4 Lbs. Mechanical Lift -06/18/23 - 170.6 Lbs. Mechanical Lift -06/11/23 - 171.8 Lbs. Mechanical Lift -06/04/23 - 173.2 Lbs. Mechanical Lift -05/28/23 - 167.6 Lbs. Mechanical Lift -05/21/23 -171.4 Lbs. Mechanical Lift -05/14/23 - 170.2 Lbs. Mechanical Lift -05/07/23 - 177.2 Lbs. Mechanical Lift -05/02/23 - 178.0 Lbs. Standing On 06/04/23, the resident weighed 173.2 lbs. On 07/09/2023, the resident weighed 162.2 pounds which is a -6.35 % significant weight loss in one (1) month. On 05/02/23, the resident weighed 178 lbs. On 07/09/2023, the resident weighed 162.2 pounds which is a -8.88 % significant weight loss in two (2) months. Review of the Speech therapists (ST)' notes found the ST recommended holding the resident's feedings to attempt to get the resident to eat by mouth. Further record review revealed a physician order dated 07/06/23, to hold the feedings to help stimulate PO (by mouth) appetite. Further record review revealed a Medication Administration Record (MAR) for the month of July (typed as written) Enteral Feed Order, one time a day Jevity 1.5 CAL (calorie) Administer continuous via Pump 88 ML(milliliters) per hour. Until total nutrient delivered of 968 ml. (milliliters) Start at rate of 50 ml/hr (milliliters per hour) titrating up to 25mls/hr every 4 hours until goal of 88ml/hr is reached. Start Date 06/06/23. This order was placed on hold from 07/06/23 through 07/09/23. A second order directed: Enteral Feed Order, two times a day Jevity 1.5 CAL administer bolus via gravity 237 ml 2 times a day per day Start Date 06/03/23. This order was placed on hold from 7/06/23 through 07/08/23. Further Record Review revealed Resident #55 PO (by mouth) meal consummation percentage for the days the feedings were held is as follows: -07/06/23 1:19 PM 0 percent (%) -07/06/23 6:37 PM 25% -07/07/23 was void of any documentation -07/08/23 8:18 AM void of any documentation -07/08/23 12:28 PM 0% -07/08/23 5:54 PM 0% -07/09/23 10:52 AM 0% -07/09/23 12:00 PM 0% -07/09/23 6:06 PM 0% In a three (3) day time period the resident only received 25% of a meal via oral intake on 07/06/23 at 6:37. The resident was not weighed directly before and after the feedings were held. The weights indicate the resident was weighed on 07/02/23 and his weight was 168.4 lbs. On 07/09/23 the Residents weight was 162.2 lbs., which was a 6.2 pound weight loss in 7 (seven) days. During an interview on 07/12/23 at 11:18 AM, the Director of Nursing (DoN) stated, We notify the physician when residents looses 5% in a month. This surveyor asked, What if they are weight weekly and have a six (6) pound weight loss in a week?. The DoN stated, It depends if they are requesting to lose weight, have Congestive heart failure, or take diuretics. This surveyor asked, What if a resident has a G-tube and loses weight? The DoN stated,Yes definitely the physician needs to be notified of a weight loss like that. The issue of Resident #55's weight loss was discussed with the DoN. The DoN said it was the speech therapist's idea to stop the feedings for three (3) days to attempt to get the resident to eat by mouth. The DON was asked to provide information as to how the facility addressed the situation when the resident only consumed 25% of one oral meal in a three-day time period and provide documentation of notification to the physician and the registered dietician when the Resident ate only 25% of one of the nine meals that should have been served. She was asked what the plan was if the resident did not eat by mouth? On 07/12/23 at 1:05 PM, the DoN provided a weight change progress note written by LPN #19, dated 07/11/23. The note documented the Interdisciplinary care plan (IDCP) team, dietician and provider monitoring weekly weights related to residents transitioning from tube feeding to PO (by mouth) intake. Current weight was 162.2 lbs. and last week weight was 168.4. Resident weight decreased 6.2 lbs. The resident's tube feeding was placed on hold from 07/06/23 to 07/09/23. Resident bolus and nightly feeding resumed on 07/09/23. Resident trial of holding feeding to stimulate appetite was not successful. Resident PO (by mouth) appetite was poor on 07/06/23, 07/07/23 and 07/08/23. Resident continued to consume 25% or less of meals. Resident declined for staff to assist him with meals. Resident was able to feed self with left upper extremity (LUE) without difficulty. Wife aware of resident weight loss and poor PO (by mouth) appetite. Appetite stimulant discussed with wife (wife's name) requested to think about it and call her tomorrow. Name of family nurse practioner (FNP) and dietician aware. Will follow up with (wife's name) on 07/12/23. The note dated 7/12/23, was the first note written in the resident's medical record after the facility held the g-tube feedings. The DON was unable to provide any documentation the facility addressed the fact the resident only consumed 25% of one meal on 07/06/23, and nothing was eaten by mouth on 07/07/23 or 07/08/23. The DoN was unable to reach the speech therapist for comment due to a family emergency. The DON was unable to provide documentation the speech therapist (ST) addressed the situation in the ST notes. During an interview on 07/12/23 at 2:06 PM, Registered Dietitian (RD) #81 stated he worked with Speech, and they wanted Resident #55 PO (by mouth) intake to increase. Resident #55 was on Argiment AT powder, but the facility could no longer get it, so the RD switched him to Juven. The RD said, I do a nutritional assessment weekly on him, but I have been out for two weeks due to an illness. It looks like (Name of Resident #55's) weight loss was from the feeding being on hold and not eating anything PO (by mouth.) Because last time I was here and completed a nutritional assessment his weight had plateaued, and I adjusted it to accommodate his caloric and protein intake. The Surveyor asked the RD # 81 Should someone have made you aware of the significant weight loss and no nutritional intake? LPN #19 was present during this interview with the RD and LPN #19 stated, The nursing staff should have notified RD #81. LPN #19 also stated, We offer Resident #55 trays, and he keeps refusing them every time. The Surveyor asked the RD #81, how many calories should Resident #55 should consume daily. The RD #81 stated Resident #81 received his calories and protein from the Jevity from G tube feedings and bolus feedings, he also receives Juven for calories and protein. RD #81 said, The orders to hold the feedings should have been written that if he accepted nothing or little by mouth then the feeding should have been altered and the physician notified. The RD was unable to provide documentation to validate this happened. The order directed to only hold the feedings. This surveyor asked the RD #81 When were you notified of Resident #55 significant weight loss from 07/09/23? The RD #81 stated, I did not know anything until I arrived in the facility today, I have been off for two weeks with Shingles. This surveyor referenced the weight change progress note mentioned above to LPN # 19 and asked, When did you write this note dated 07/11/23?. LPN #19 stated, I did put the note in today (07/12/23) I did not notify the RD, the note is wrong, I should not have written that note until I notified the RD and the medical director, I falsified the medical records. During an interview on 07/12/23 at 3:30 PM, the DON was made aware of LPN #19 not contacting the RD or the medical director when Resident #55's significant weight loss occurred and the fact that LPN #19's said she falsified the medical record. A further review of medical records on 07/12/23 at 4:30 PM revealed nutritional assessment by the Registered Dietician, dated 07/12/23, Section B titled Diet Order, Nutrients provided by enteral feeding: Calories 2163 Protein 92 Intake observation (typed as written) Working with ST (speech therapist). per nursing doc. (documentation) ST (speech therapist) requested for feeding to be held from 07/06-07/09 with goal of stimulating appetite. Per nursing notes FNP (family nurse practioner) aware and approved. Meal intakes 0-25% of meals with multiple refusal per activities of daily living (adls) on 14 day review (typed as written) 07/12/23 body weight of 163.6 lbs (pounds) (74.4kgs kilograms) used to calculate needs 25-30 kcals (kilocalories) /kg (kilogram). 1860-2232 kcals (kilocalories) /day 1.3-1.5 gms (grams)/pro (protein) /kg (kilogram) r/t (related to) wound healing 97-112 gms (grams) /pr (per) /day 1mL (milliliter) fluid kcal (kilocalorie) consumed or 30 ml (milliliter) /fluid/kg. (kilogram). 2232 ml (Milliliters) fluid/day (typed as written) Bolus feeding providing 711 kcals (kilocalories), 30 gms (grams) /pro per 360 mL(milliliter) /free water per day Continue feed providing 1452 kcals (kilocalories), 62 gms (grams) /pro 736 mL (milliliters) /free water Juven bid 160 kcals (kilocalories), 5 gms. (grams) /pro per day. Total intake feedings/supps (supplements) 2323 kcal (kilocalories), 97 gms. (grams) /pro.,1096 mL (milliliters) /free water per day. A further record review revealed a nutritional assessment by the RD, dated 06/13/23 reads as follows: Section B titled Diet Order, Nutrients provided by enteral feeding: Calories 2163 Protein 92 (typed as written) 06/13/23 body weight of 173 lbs (pounds) (78.6kgs -kilograms) used to calculate needs 25-30 kcals (kilocalories)/kg. (kilograms) 1965-2358 kcals (kilocalories/day 1.3-1.5gms (grams) /pro/kg (kilogram) r/t (related to) wound healing 102-118 gms (grams) /pr/day 1mL (milliliter) fluid kcal (kilocalories) consumed or 30 ml (milliliter) /fluid/kg. (kilogram) 2358 ml (milliliters) fluid/day (typed as written) Tube feed providing 2160 kcals 92 gms/pro per day + Argiment AT bid (twice a day) providing 240 and 20 gms./pro=2400 kcals (kilocalories) and 112 gms. (grams) /pro per day. Resident meeting estimated needs with supplementation and tube feed alone not including varied po (by mouth) meal intakes. During an interview on 7/12/23 at 5:30 PM the Administrator stated the speech therapist assisted Resident #55 with his meals and the speech therapist tells the Nurse Aides what percentage of meal consumption to document in the Residents medical records. Neither the Administrator nor the DoN was able to contact the Speech Therapist for an interview or to provide more information before the close of the survey.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0553 (Tag F0553)

Could have caused harm · This affected 1 resident

Based on record review and staff interview the facility failed to ensure one (1) resident had the right to participate in the development of their care plan. Resident identifier: #52. Facility census:...

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Based on record review and staff interview the facility failed to ensure one (1) resident had the right to participate in the development of their care plan. Resident identifier: #52. Facility census: 57. Findings included: a) Resident #52 During an interview, on 07/10/23 at 10:47 AM, Resident # 52 stated, I have never been invited to attend a care plan meeting. During a record review on 07/11/23 at 1:43 PM Resident # 52 medical record revealed a care plan note dated Type as written 5/23/2023 10:00 Care Plan Meeting 1. Attendance (list all in attendance): (Social Services #35 name), (Registered Nurse #40 name)CRC/Nursing, (Account Manager #55 name)-Dietary, (Activities #12 name) -Activities, (Therapist #65 name )-Therapy. 2. Family/resident in attendance (Yes/No, who): Daughter in law-(name) attended. 3. Summary of meeting (Brief summary. Details are on care plan): Nursing-began Buspar 05-16-2023 for anxiety, and on 05-19-2023 levothyroxine for thyroid. No weights. No wounds. Awaiting new eye glasses. Appt August 2023 (a local physician name). Social Services-Post Form on file and to remain the same-DNR, selective treatments, no artificial means of nutrition. Lacks capacity, daughter in law is Medical POA. LTC for her nursing home placement, resident is on the waiting list for (local nursing home name )to be closer to her family. Reports depression at times, has anxiety. Dietary-regular diet, eats in room. Activities-in room-visits with family, tv, looks out window, visits with staff. Therapy-Physical Therapy and Occupational Therapy will continue. Anxious at times during therapy. 4. Advance directive reviewed (yes/no): Yes. During an interview, on 07/12/23 at 8:53 AM, Social Services Director #35 stated, I mail a care plan notification to all the Medical Power of Attorney (MPOA). If they have capacity we ask them to attend the day of the meeting. Resident # 52 has capacity, but her MPOA attends the meetings. I did not know I didn't need to invite the MPOA if they have the capacity. I invite all the resident's MPOA. Further record review provided by the Social Services #35 revealed a Care plan invitation letter for Resident #52's MPOA dated 05/03/23, inviting her to attend a care plan meeting on 05/23/23. During an interview, on 07/12/23 at 9:34 AM, the Social Services #35 stated, No I did not invite Resident #52 name to the care plan meeting on 05/23/23.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

. Based on observation and staff interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. The walls in Resident #52's room were not in good repair. This was a ra...

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. Based on observation and staff interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. The walls in Resident #52's room were not in good repair. This was a random opportunity for discovery. This failed practice had the potential to affect a limited number of residents that currently reside in the facility. Resident Identifier: #52. Facility Census: 57. Findings Included: a) Resident #52 During the initial tour, on 07/10/23 at 10:47 AM, an observation of Resident #52's room walls revealed several screw holes, and several places with missing paint around the television area. There were also several scuff marks and missing paint on the walls near the floor and near the bathroom door. There was a doorknob-size hole in the wall behind the room door. During an interview, on 07/11/23 at 2:46 PM, the Administrator acknowledged the holes in the wall, the missing paint and the scuff marks. The Administrator stated this room definitely needed painting. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on record review, and staff interview, the facility failed to ensure a resident had a person-centered comprehensive care plan developed and implemented to meet his/her other preferences and goal...

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Based on record review, and staff interview, the facility failed to ensure a resident had a person-centered comprehensive care plan developed and implemented to meet his/her other preferences and goals, and addressed the resident's medical, physical, mental, and psychosocial needs. This practice affected one (1) of (16) resident's care plans reviewed during the Long-Term Care Survey Process (LTCSP). The failure to ensure the comprehensive care plan was developed for the resident's highest practicable well-being placed the resident at risk of not receiving services that would meet their desires or wants and a decreased quality of life. Resident Identifiers: #42. Facility census: 56. Findings included: a) Resident #42 Review of unnecessary medications for Resident #42 revealed: --Vistaril Capsule 25 MG (hydroxyzine pamoate) Give 1 capsule by mouth at bedtime for anxiety document behaviors: withdrawn, anxious, restlessness. NPI: attempt to calm, listen, re-direct. monitor for side effects: sedation, dry mouth with start date 02/04/23. --Buspirone HCl Tablet 15 MG Give 1 tablet by mouth three times a day for anxiety Document Behaviors: Increased worry about health; Non-Pharm Interventions: Listen to and attempt to calm; Side Effects: Dry Mouth, Constipation, Increased Sedation with order date 05/18/23. A review of the current care plan with the initiated date of 04/05/23 showed the care plan did not contain interventions addressing focused behaviors. This showed it was not updated to reflect the resident's current status. Focus: -Resident exhibits or has the potential to exhibit behaviors of asking others for free items, hoarding, taking items from other residents and from the facility. Goal: -(Resident #42) will have no more than 3 episodes of asking others for free items, taking items from others/facility, hoarding behaviors through next review period. Interventions: -Encourage resident/patient to seek staff support for distressed mood. -Provide a calm, quiet, well-lit environment -Provide resident/patient with opportunities for choice during care/activities to provide a sense of control. -Social Service visits to provide support, as needed and/or requested resident/patient. -Divert resident/patient by giving alternative objects or activities. On 07/12/23 at 9:56 AM during an Interview with the Social Services Director, she confirmed the current care plan did not reflect the residents need.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, resident interview and staff interview the facility failed to ensure they revised a care plan af...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, resident interview and staff interview the facility failed to ensure they revised a care plan after fall occurred. This was true for one (1) out of 15 reviewed for care plans. Resident identifier: #1. Facility Census: 57 Findings included: a) Resident #1 A review of the medical record found Resident #1 had a fall with a major injury on 06/16/23. The nursing note stated Resident #1 was ambulating per usual routine when she stumbled and fell against the back exit door on unit one (1). Resident #1 was unable to bear weight on her left leg. Upon further evaluation, the resident was guarding and striking out with left hip manipulation. Resident #1 pointed to left hip and states that's where its hurt. Resident #1 was transferred to a local hospital for further Evaluation. Tylenol 650 mg was given for pain. Upon further research it was revealed that Resident #1 did not have a history of falling. An interview with administrator on 07/11/23 at 11:45 AM, also revealed Resident #1 did not have a history falling and the the Administrator was surprised when she fell. Administrator was shown that the care plan was not revised after the fall. The administrator stated she would look for additional information. Care Plan Focus Goal Interventions Position Freq/Resolved Resident is at risk for falls r/t impaired cognition, lack of safety awareness, wandering behavior & inability to recognize fatigue. Date Initiated: 05/07/2014. Created on: 05/07/2014. Revision on: 05/07/2014 Resident will have no falls with injury through next review period. Date Initiated: 05/07/2014. Created on: 05/07/2014. Revision on: 03/24/2023. Target Date: 09/07/2023 Make sure that resident is wearing properly fitting shoes at all times when out of bed. Date Initiated: 02/19/2020. Created on: 02/19/2020. Revision on: 11/13/2020 Observe for behaviors plopping down on toilet to evaluate need for an elevated toilet seat and use of toilet seat with grab bars over the commode. Date Initiated: 12/20/2021 Created on: 12/20/2021 Resident is independent with transfers and ambulation at times may require assist. Date Initiated: 08/15/2014 Created on: 08/15/2014 Revision on: 11/06/2020 Therapy/Rehab -PT Evaluation/Treat: Date Initiated: 06/16/2023. Created on: 06/16/2023 Revision on: 06/16/2023 Maintain a clutter-free environment in the resident's room and consistent furniture arrangement. Date Initiated: 05/07/2014. Created on: 05/07/2014. Revision on: 11/13/2020 When resident is in bed, place all necessary personal items within reach. Date Initiated: 05/07/2014. Created on: 05/07/2014. Monitor for and assist toileting needs and provide verbal cues for safety and sequencing as needed. Date Initiated: 05/07/2014. Created on: 05/07/2014 At the end of the survey no additional information was given. Surveyor: [NAME], [NAME] L.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, the facility failed to ensure medications were dated upon opening and d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, the facility failed to ensure medications were dated upon opening and disposed of when expired in accordance with accepted standards of care. This was a random opportunity for discovery. Facility Census: 57. Findings included: a) Medication cart On [DATE] at 8:35 AM, the medication cart was reviewed. The review found a Toujeo Kwik pen not dated upon the initial administration for Resident #35. Manufacturers instructions recommend discarding pen 56 days after first use even if the pen still containts insulin. A Humulin R Kwik pen for Resident #35 was found dated [DATE] upon the initial administration. The Humulin R Kwik pen was noted to be expired after 28 days. On [DATE] at 8:38 AM, Licensed Practical Nurse (LPN) #10 verified the Toujeo Kwik pen was not dated upon the initial administration and the Humulin R Kwik pen expired 28 days after the day of the initial administration. On [DATE] at 8:40 AM, the Director of Nursing (DON) #44 was notified. DON #44 stated, we will get both insulins replaced right away. Manufacturers instructions recommend discarding pen 56 days after first use even if the pen still containts insulin.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0924 (Tag F0924)

Could have caused harm · This affected 1 resident

Based on observation and staff interviews the facility failed to ensure all handrails were securely affixed to the walls. This was a random opportunity for discovery and the potential to affect more t...

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Based on observation and staff interviews the facility failed to ensure all handrails were securely affixed to the walls. This was a random opportunity for discovery and the potential to affect more than a limited number of residents who currently reside in the facility. Facility census 57. Findings included: a) 100 hundred hall During the first phase of the survey process, it was discovered that multiple handrails on both sides of the hallway were very loose. This was verified with Nurse Aide #21 on 07/10/23 at 10:31 AM. On 07/10/23 at 10:43 AM Director of Maintenance (DM) #49. was shown the loose handrails. DM # 49 said he would check them all and fix them.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation and staff interview the facility failed to keep the kitchen equipment in sanitary conditions. The ice machine in the kitchen contained black substance in the ice bin. This failed ...

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Based on observation and staff interview the facility failed to keep the kitchen equipment in sanitary conditions. The ice machine in the kitchen contained black substance in the ice bin. This failed practice had the potential to affect all residents currently receiving nourishment from the facility's kitchen. Facility census: 57 Findings Included: a) The improper sanitization of the Ice Machine During the initial tour of the kitchen on 07/10/23 The Food Service Director (FSD) was not present upon entering the facility. [NAME] #63 was in charge of the building. During an observation of the Ice Machine in the kitchen, it contained a black substance inside the ice bin. [NAME] #63 stated the Maintenance department was in charge of cleaning the cleaning machine monthly. An observation of the ice machine cleaning log on the outside of the ice machine stated inside the ice bin cleaned dated 06/22/23. During an interview on 07/10/22 at 10:22 AM Maintenance Director 49 observed the black substance inside the ice machine ice bin. Maintenance Director #49 took a paper towel and wiped the black substance and stated, It does come off its mold. He stated you can see here it was cleaned on 06/22/23. During the interview Maintenance Director #49 acknowledged the improper cleaning and Sanitization of the food contact equipment.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, the facility failed to maintain an accurate and complete record for . This was true for five (5) residents reviewed. Resident identifiers: #12, #52, #3, #23...

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Based on record review and staff interview, the facility failed to maintain an accurate and complete record for . This was true for five (5) residents reviewed. Resident identifiers: #12, #52, #3, #23, #55. Facility Census: 57. Findings included: a) Resident #12 A record review for unnecessary medications revealed Resident #12's Physician orders for medication management: Zyprexa Oral Tablet 7.5 MG (Olanzapine) Give 0.5 tablet by mouth one time a day for Dementia yells out, sexually inappropriate NPI: re-direct, offer food/drink. monitor for side effects: dry mouth, sedation with a start date 07/05/23. Lorazepam Oral Tablet 0.5 MG (Lorazepam) *Controlled Drug* Give 1 tablet by mouth one time a day for anxiety document behaviors: yells out, sexually inappropriate NPI: re-direct, offer food/drink. monitor for side effects: dry mouth, sedation with a start date 03/03/23. A continued review of Resident #12 medical record revealed a diagnosis: UNSPECIFIED DEMENTIA, UNSPECIFIED SEVERITY, WITHOUT BEHAVIORAL DISTURBANCE, PSYCHOTIC DISTURBANCE, MOOD DISTURBANCE, AND ANXIETY During an interview on 07/12/23 at 2:06 PM the Director of Nursing (DON) confirmed the diagnosis dementia without behavioral disturbances, psychotic disturbance, mood disturbance and anxiety was Incorrect. b) Resident #52 During a record review on 07/11/23 at 10:06 AM Resident #52 medical record revealed a capacity form signed and dated by physician on 02/15/23, coded, In my opinion this patient has sufficient mental or physical capacity to appreciate the nature and implication of health care decisions. During a record review on 07/11/23 at 1:43 PM Resident # 52 medical record revealed a care plan note dated 05/23/23 during that meeting it was mentioned that a Physician Orders for Scope of Treatment (POST) form was on file and the resident lacked capacity. During an interview on 07/12/23 at 8:53 AM the Social Services Director #35 stated, Resident # 52 name has capacity, look at her capacity form. Further review of the medical record revealed a Minimum Data Set with an Assessment Reference Date of 05/10/23 Section C Cognitive Patterns, Section C0050 Brief Interview for Mental Status (BIMS) Summary Score was code 15. A score of 13-15 indicates intact cognition. During an interview on 07/12/23 at 9:34 AM the Social Services Director #35 acknowledged the note entered by herself, was incorrect in stating Resident # 52 lacked capacity. c) Resident #55 During a record review on 07/12/23 at 11:49 Resident #55 medical record revealed a weight change progress note by Licensed Practical Nurse (LPN) #19 dated 07/11/23 (typed as written). Record review revealed 07/12/23 1:30 PM Weight note date 07/11/23 at 4:12 PM read as following: typed as written WEIGHT WARNING: Value: 162.2, Vital Date: 2023-07-09 22:53:00.0 (10:53 PM) On 07/12/23 at 1:05 PM The DON provided the same weight change progress note written by LPN #19 dated 07/11/23. Interdisciplinary Care Plan (IDCP) team note dated 07/11/23, indicated the dietician and provider were monitoring weekly weights related to residents transitioning to tube feeding to PO (oral) intake. The resident's current weight was 162.2 lbs. and last week weight was 168.4 lbs. (pounds). Resident #55's weight decreased 6.2 lbs. Resident #55's tube feeding was placed on hold from 07/06/23 to 07/09/23. Resident #55's bolus and nightly feeding resumed on 07/09/23. Resident #55's trial of holding feeding to stimulate was not successful. Resident PO appetite was poor on 07/06/23, 07/07/23 and 07/08/23. Resident #55 continued to consume 25% or less of meals. Resident #55 declined for staff to assist him with meals. Resident #55 was able to feed self with Left Upper Extremity without difficulty. Resident #55's wife was aware of resident weight loss and poor PO appetite. Appetite stimulant discussed with Resident #55's wife and she requested to think about it and the facility to return a call to her the next day. The note reflected that the family nurse practitioner (FNP and dietitian were aware. (name of FNP) and dietician aware. The note also stated the facility would follow up with the resident's wife on 07/12/23. During an interview the surveyor asked RD #81 should someone have made you aware of the significant weight loss and no nutritional intake like nursing or speech therapy? LPN #19 stated the nursing staff should have notified RD #81. This surveyor asked the RD #81 When was you notified of Resident #55 significant weight loss this past week? The RD #81 stated, I did not know anything until I arrived in the facility today, I have been off for two (2) weeks. This surveyor referenced the weight change progress note mentioned above to LPN # 19 and asked, When did you write this note dated 07/11/23?. LPN #19 stated I did put the note in today(07/12/23) I did not notify the RD, the note is wrong, I should not have written that I notified the RD or falsified the medical records. During an interview on 07/12/23 at 3:30 PM the DON was made aware of LPN #19 not contacting the RD with Resident #55 significant weight loss occurred and admitting to falsifying medical records. d) Resident #3 07/11/23 09:50 AM during medical record review for Resident #3 it was noted that Resident #10's Physician's Orders for Scope of Treatment (POST) form was found in Resident #3's medical record. The DON was immediately notified of this finding on 07/11/23 at 10:00 AM. The DON said, We will get this fixed right away. e) Resident #23 On 07/11/23 at 10:40 AM, a record review was completed for Resident #23. Upon reviewing the care plan, a focus area stating, Resident will not smoke x (times) _______ (blank) days. Smoking assessments dated 09/23/22, 12/23/22, 03/23/23, and 06/23/23 were found stating the resident may not smoke. However, the resident did not smoke. Also, the facility is a non-smoking facility. On 07/11/23 at 10:45 AM, the Director of Nursing (DON) #44 was notified. The DON stated, that shouldn't be on the care plan .he doesn't smoke.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected multiple residents

Based on observation and staff interviews the facility failed to maintain equipment in safe operating conditions. The ice machine in the kitchen did not have a one inch air gap for drainage. This fail...

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Based on observation and staff interviews the facility failed to maintain equipment in safe operating conditions. The ice machine in the kitchen did not have a one inch air gap for drainage. This failed practice had the potential to affect all residents currently receiving nutrition from the facility kitchen. Facility census: 57 Findings included: a) Ice Machine drain During the initial tour of the kitchen on 07/10/23 The Food Service Director (FSD) was not present upon entering the facility. [NAME] #63 was in charge of the building. During an observation of the Ice Machine in the kitchen the ice machine water drain was touching the floor drain without a one (1) inch gap allowing for the potential for contaminants to enter the line and travel to the ice machine. During an interview on 07/10/22 at 10:22 AM the Maintenance #49 acknowledged there was not a one (1) inch air gap and the drain was touching the floor.
Apr 2022 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

. Based on record review and staff interview, the facility failed to maintain appropriate standards for completing the Advanced Directives. This is true for two (2) of four (4) residents reviewed duri...

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. Based on record review and staff interview, the facility failed to maintain appropriate standards for completing the Advanced Directives. This is true for two (2) of four (4) residents reviewed during the long-term survey process. Resident Identifiers: #40 and #20. Facility Census: 58. Findings Included: a) Resident #40 On 04/19/22 at 10:45 AM, a copy of the Physician's Orders for Scope of Treatment (POST) dated 08/05/21 was reviewed for Resident #40. The POST form is missing the date the resident's representative signed the form. On 04/19/22 at 11:30 AM, the Director of Nursing (DON) was notified and confirmed the date was missing. The DON stated we will get that fixed right away. b) Resident #20 On 04/19/22 at 10:46 AM, a copy of the POST form was received and reviewed for Resident #20. The POST form is missing the resident's address, last four (4) digits of the social security number and the sex of the resident. Section D of the POST form is blank. The blank section indicates who the POST form was discussed with regarding the resident's end-of-life wishes. Section E of the POST form is also missing the resident's representative's address and telephone number. On 04/19/22 at 11:30 AM, the DON was notified and confirmed the information was missing on the POST form. The DON stated we will get that fixed right away. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation of water temperature measurement, and staff interview the facility failed to ensure the resident environm...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation of water temperature measurement, and staff interview the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. The facility failed to maintain hot water temperatures at a safe temperature. This was a random opportunity for discovery and had the potential to affect more than an isolated number of residents. Facility Census: 58. a) Water Temperatures on the 200 hall On 04/19/22 at 11:25 am this surveyor while washing her hands in the hand sink in the visitor bathroom observed the water to be too hot. The surveyor was not able to comfortably hold her hands under the running water without the sensation to remove them due to the fear of receiving a burn. The maintenance director arrived to the 200 hallway to obtain water temperatures in the hand sinks in resident areas. He indicated the hot water tank for the 200 hall way was in the middle of the hallway. He indicated room [ROOM NUMBER] would be the closest to the tank and room [ROOM NUMBER] would be further away. At 11:34 am on 04/19/22 the maintenance director obtained the following water temperature measurements on the 200 hall: room [ROOM NUMBER]: 126 degrees Fahrenheit (F) room [ROOM NUMBER]: 126.9 degrees F. When asked what temperature he would like for the water to be the maintenance director stated, I try to keep it at 105 degrees. Review of the Centers for Medicare and Medicaid Services (CMS) State operations Manual (SOM) found on page 295 the following information related to water temperatures and the time of exposure required to cause a third degree burn: 155 degrees F takes one (1) second for a third degree burn to occur. 148 degrees F takes two (2) seconds for a third degree burn to occur. 140 degrees F takes five (5) seconds for a third degree burn to occur. 133 degrees F takes 15 seconds for a third degree burn to occur. 127 degrees F takes one (1) minute for a third degree burn to occur. 124 degrees F takes three (3) minutes for a third degree burn to occur. 120 degrees F takes five (5) minutes for a third degree burn to occur. 100 degrees F is safe temperature for bathing. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

. Based on record review, staff interview, resident interview, and observation the facility failed to properly secure Resident #23's indwelling urinary catheter device. This was true for one (1) of on...

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. Based on record review, staff interview, resident interview, and observation the facility failed to properly secure Resident #23's indwelling urinary catheter device. This was true for one (1) of one (1) Residents reviewed for catheter care. Resident identifier: #21. Facility census: 58. Findings included: a) Resident #21 On 04/18/22 at 12:00 PM Resident #21 stated her catheter keeps stopping up and the doctor just started giving her medicine for it. Observation of Resident's urinary foley catheter showed stringy white strips of clumpy sediment within the drain tube and bedside collection device. Record review revealed an order for a urinary foley catheter, 18FR with 10cc balloon to bedside straight drainage for diagnosis of wound healing related to multiple unstageable wounds and Stage 4 wound to coccyx. Order date 02/18/22. On 04/19/22 at 11:26 AM observation of wound care showed the Resident did not have a foley catheter stabilizing device on her leg on to anchor the drainage tube to prevent pulling and dislodgment. Resident #21 stated she had never been asked if she wanted a catheter securing device. Licensed Practical Nurse (LPN) #32 stated I will get one put on her, we may have to order one. LPN #32 stated they [facility provider] had put her [Resident #21] on Ditropan (bladder relaxant) for bladder spasms, and they also put her on Vitamin C for the sediment/particles in her urine. A progress note dated 04/13/2022 written by LPN #31 stated the provider was in to see resident related to foley catheter leakage and foley catheter becoming dislodged several times per month. New order noted for Ditropan ER 5mg by mouth daily for bladder spasms, resident aware. Review of Resident's record showed an order for Ditropan XL Tablet Extended Release 24 Hour 5 MG (Oxybutynin Chloride ER), give 1 tablet by mouth one time a day for bladder spasms. Order start date 4/13/20. Record review of the facility's policy titled Catheter, Indwelling Urinary Care of, revised on 06/01/21, showed to secure catheter tubing to keep the drainage bag below the level of the patient's bladder and off the floor, and position catheter tubing for straight drainage to keep tube free from kinks. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

. Based on observation, staff interview and record review the facility failed to ensure residents who require enternal feeding receive care , consistent with professional standards of practice. Reside...

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. Based on observation, staff interview and record review the facility failed to ensure residents who require enternal feeding receive care , consistent with professional standards of practice. Resident #17's enternal feeding bag was not labeled with Resident's name, room number, flow rate, date or start time. This was discovered for one (1) of (1) one resident reviewed for the care area of enternal feeding during the Long Term Care Survey Process. Resident Identifier # 17 Facility Census: 58. Findings included: a) Resident # 17 A review of facility policy named Enternal Feeding: Administration by pump with an effective date of 06/01/96 and a Revision date of 06/01/21 found the following: .18.1.2 fill in the information on the container's label (patients' name, room number, date, start time, and flow rate) On 04/18/22 at 11:10 AM, this surveyor observed Resident # 17 with an enternal feeding container hanging at bedside. The enternal feeding container was not labeled with a date, flow rate. start time, Resident's name or Resident's room number. On 04/18/22 at 11:17 AM, License Practical Nurse (LPN) #41 confirmed there was no date, start time, flow rate, Resident name or room number on the enternal feeding container hanging at Resident # 17's bedside. On 04/18/22 at 11:46 AM, the Administrator acknowledged it was the facility's policy for tube feeding to be labeled when initially started. On 04/18/22 at 12:57 PM, the Director of Nursing (DON) confirmed it was facility policy for enternal feeding containers to be labeled with Resident's name, room number, date and flow rate when initially set up. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

. Based on record review, resident interview, and staff interview, the facility failed provide proper monitoring of Resident #103's condition upon return to the facility after hemodialysis treatments ...

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. Based on record review, resident interview, and staff interview, the facility failed provide proper monitoring of Resident #103's condition upon return to the facility after hemodialysis treatments for one (1) of one (1) Residents reviewed in care area of hemodialysis. Resident identifier: #103. Facility census: 58. Findings included: a) Facility Dialysis Policy Record review of the facility's policy titled Dialysis: Hemodialysis (HD) Provided by a Certified Dialysis Center, revised on 06/01/21, showed: After receiving dialysis, facility staff must provide monitoring and documentation of the Resident's vital signs (VS) and vascular access stie to observe for bleeding or other complications; and monitor for post complication symptoms including dizziness, nausea, vomiting, fatigue, and hypotension. During an interview on 04/19/22 at 1:26 PM, Resident #103 stated they had not taken his VS since he returned from the Dialysis center. The Resident stated he got back around noon (12:00 PM) and had not saw a nurse yet. At 1:30 PM on 04/19/22, Licensed Practical Nurse (LPN) #41 that was assigned to the Resident stated, Yea he got back around 12:30 PM and I haven't had time to do them [vital signs] yet. Record review found the resident receives hemodialysis on Tuesday, Thursday, and Saturday at an outpatient dialysis center. In addition, the order directs, Send communication book to dialysis and review book upon return. Date initiated: 04/05/22. The facility uses a hemodialysis communication record to coordinate the care between the dialysis center and the facility. Each Resident has a designated binder that is sent with them to the Hemodialysis center. Section #1 is to be completed by the facility nurse for the Resident prior to hemodialysis. Section #2 is to be completed by the Hemodialysis facility following hemodialysis treatment and to accompany the Resident on return to center post-hemodialysis. Section #3 is to be completed by facility nurse, post hemodialysis treatment. Record review of the Resident's hemodialysis Communication Record for April 2022 showed the following dates were not completed entirely by facility staff for post (upon return) hemodialysis treatment: 04/12/22, 04/16/22, 04/19/22. On 04/19/22 at 1:45 PM the Director of Nursing (DON) confirmed upon return of the Resident to the facility, a licensed nurse will review the hemodialysis center communication, evaluate the Resident, and complete the post-hemodialysis treatment section on the Communication Record. The DON verified the post dialysis assessments were not complete on the hemodialysis communication record form. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

. Based on observation, staff interview and record review the facility failed to ensure its observed medication error rates was not 5 (five) percent or greater. The nurse administering medication crus...

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. Based on observation, staff interview and record review the facility failed to ensure its observed medication error rates was not 5 (five) percent or greater. The nurse administering medication crushed medications for administration without a physician order to do so. This was discovered for seven (7) of the 25 medication reviewed during the Long Term Care Survey Process. Facility Census 58 Findings Included: On 04/19/22 at 8:30 AM, this surveyor observed Licensed Practical Nurse (LPN) #40 attempt to crush Resident # 1's 9:00 AM, medications. When LPN #40 was asked if Resident #1 had an order to allow medications to be crushed. LPN # 40 proceeded to view Resident #1 orders. LPN #40 could not find an order that allowed Resident #1 medications to be to crushed. LPN #40 then proceed to crush and open the capsules of the following 9:00 AM, medications: 1-Citalopram Hydrobromide Tablet 20 MG Give 1 tablet by mouth one time a day 2- Microzide Capsule 12.5 MG (hydrochlorothiazide) Give 1 capsule by mouth one time a day 3-Namenda Tablet 10 MG (Memantine HCl) Give 1 tablet by mouth two times a day 4-Metoprolol Tartrate Tablet Give 12.5 mg by mouth two times a day 5-Eye-Vites Tablet (Multiple Vitamins Minerals) Give 1 tablet by mouth two times a day 6-Phenobarbital Tablet 32.4 MG Give 1 tablet by mouth four times a day 7-Geodon Capsule 20 MG (Ziprasidone HCl) Give 1 capsule by mouth two times a day LPN #40 then mixed all medication in apple sauce and went to Resident #1's room in an attempt to administer the medications. When LPN #40 was asked where would one look to find the order to allow a medication to be crushed. LPN #40 stated the order is usually kept with the diet order. On 04/19/22 at 9:00 AM, the Director of Nursing (DON), confirmed there was not an order to crush Resident #1's medications. The DON stated we usually keep the order to crush the medication with the diet order. On 04/20/22 at 10:10 AM, The Administrator acknowledged Residents require a doctors order in order to crush their medications. .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

. Based on observation, staff interview and record review the facility failed to ensure Residents are free of any significant medication errors. A Geodon capsule was opened and poured into apple sauce...

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. Based on observation, staff interview and record review the facility failed to ensure Residents are free of any significant medication errors. A Geodon capsule was opened and poured into apple sauce. This was discovered for one (1) of the 25 medications reviewed during the Long Term Care Survey Process during the observed medicaiton administration pass. Resident Identifier #1. Facility Census 58. Findings Included: a) Resident #1 The facility drug book titled Nursing 2021 Drug Handbook found the following: Page 1659 Geodon :Swallow capsules whole, do not open, crush, or chew the capsules . On 04/19/22 at 8:30 AM, this surveyor observed Licensed Practical Nurse (LPN) #40 open a Geodon Capsule 20mg and mix it with crushed morning medications and apple sauce. LPN #40 then went to Resident #1 room in an attempt to administer morning medications. On 04/19/22 at 9:00 AM, the DON confirmed Geodon capsules should not be opened at all. .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

. Based on observation and staff interview the facility failed to establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent ...

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. Based on observation and staff interview the facility failed to establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections including COVID - 19. Dirty laundry was placed on the floor and Residents were not offered hand hygiene before lunch. This failed practice had the potential to affect more than a limited number of residents currently residing in the facility. Resident Identifier # 153, # 8, #12, #15, #33, #1, #4, #48, #49, #39 #9, and #3 Facility Census 58. Findings Included: a) laundry On 04/18/22 11:25 AM, this surveyor observed Nurse Aide #42 place dirty laundry and dirty briefs on the floor during AM care . When this surveyor asked if this is where she normally places dirty laundry. NA #42 stated I forgot to get a trash bag to place them in. On 04/18/22 11:42 AM, the Administrator acknowledged dirty laundry and briefs do not belong on the facility floor. b) Hand Hygiene On 04/19/22 at 12:05 PM, Unit 1 (one) was observed during the meal service for lunch. Hand hygiene was not being offered to Resident #153, #8, #12, #15, #33, #1, #4, #48, #49, #39, #9 and #35 prior to receiving their lunch trays. Hand sanitizing wipes were not placed on the lunch trays. There were no hand sanitizer bottles observed near the serving area. According to the policy entitled Patient Hand Hygiene, Staff should assist patients with hand hygiene after toileting and before meals, as needed. Wash hands with soap and water when hands are visibly soiled .Use alcohol-based hand rubs for routine decontamination. Per the Centers for Disease Control and Prevention (CDC), when hands are not visibly dirty, alcohol-based hand rubs are the preferred method of hand hygiene. Nurse Aide (NA) #3 and NA #9 were observed passing the lunch trays to the residents. During the observation, hand hygiene was not offered to the residents prior to receiving their lunch trays. NA #3 and NA #9 were interviewed regarding providing hand hygiene prior to meals. NA #3 confirmed hand hygiene was not being offered to the residents observed on the unit. NA #3 stated they told us we couldn't use hand sanitizer .it can't be on the cart. NA #9 nodded her head up and down in agreement. On 04/19/22 at 12:30 PM, the Director of Nursing (DON) and the Administrator were notified of hand hygiene not being offered to the residents on Unit 1 (one). Both the DON and the Administrator stated we will check on that right now. No further information was provided during the long term survey process. .
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 40% turnover. Below West Virginia's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 life-threatening violation(s), 2 harm violation(s), $27,628 in fines. Review inspection reports carefully.
  • • 32 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $27,628 in fines. Higher than 94% of West Virginia facilities, suggesting repeated compliance issues.
  • • Grade F (8/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Ansted Center's CMS Rating?

CMS assigns ANSTED CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within West Virginia, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Ansted Center Staffed?

CMS rates ANSTED CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 40%, compared to the West Virginia average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Ansted Center?

State health inspectors documented 32 deficiencies at ANSTED CENTER during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 29 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ansted Center?

ANSTED CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GENESIS HEALTHCARE, a chain that manages multiple nursing homes. With 60 certified beds and approximately 57 residents (about 95% occupancy), it is a smaller facility located in ANSTED, West Virginia.

How Does Ansted Center Compare to Other West Virginia Nursing Homes?

Compared to the 100 nursing homes in West Virginia, ANSTED CENTER's overall rating (2 stars) is below the state average of 2.7, staff turnover (40%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Ansted Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, and the below-average staffing rating.

Is Ansted Center Safe?

Based on CMS inspection data, ANSTED CENTER has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in West Virginia. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ansted Center Stick Around?

ANSTED CENTER has a staff turnover rate of 40%, which is about average for West Virginia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Ansted Center Ever Fined?

ANSTED CENTER has been fined $27,628 across 2 penalty actions. This is below the West Virginia average of $33,355. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Ansted Center on Any Federal Watch List?

ANSTED CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.