SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Example 3R50 was admitted to the facility on [DATE], and has diagnoses that include acute kidney failure, neuromuscular dysfunct...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Example 3R50 was admitted to the facility on [DATE], and has diagnoses that include acute kidney failure, neuromuscular dysfunction of the bladder, type 2 diabetes mellitus, and cellulitis of buttock. R50 developed his pressure wound after admission.R50's MDS, dated [DATE], indicates that R50 is moderately cognitively impaired. R50's MDS shows that he requires substantial/maximal assist for hygiene and personal cares and is dependent for mobility.R50's physician orders dated 3/7/25 and 5/2/2025, state Encourage resident to lay down for at least 1 hr. on his SIDE between meals to offload pressure to buttocks twice a day AM PM. R50's Treatment Record (E-TAR) printed 6/17/25, shows the order was first implemented 5/23/25. No order for remainder 7 hours of the shift, resulting in R50 sitting on his buttocks for extended periods.R50's Kardex (CNA Resident Care Plan), dated 6/17/25, states: Skin Care . Offload side-side as much as possible during the day. Surveyor requested and was not supplied with documentation that this was being done.R50's care plan, with last revisions dated 3/27/25, states:12/18/2024 I have a skin injury I need my nurses to monitor and assess my skin with my scheduled skin check check my skin with cares check my skin weekly.My Goal is to: keep my skin healthy and intact have my skin heal3/12/25 Because I am a diabetic poor tissue perfusion 2/13/25 DTI to left heal-DTI healed 3/12/25, 2/25 25 Stage 2 to Rt posterior thigh-changed to unstageable on 3/7/25.12/18/24 I need my aides to help with hygiene and general skin care; .offer me fluids when I change positions 12/18/24 I need my restorative aide to offer me fluids before and after my program reduce pressure and friction between myself and my bed or chair.12/18/24 I need everyone to report any changes to my nurse .Make sure I change positions frequently. 3/13/25 Skin Care: .Offload side-side as much as possible during the day.On 06/17/25 at 7:31 AM, Surveyor interviewed R50, who stated that R50 came in with a blister and now R50 has a wound. R50 does not think R50 is getting better. They keep monkeying with it and I have to go to the clinic every few weeks now. R50 is sitting in his bed at about a 20-degree angle.On 6/17/25 at 8:00 AM, R50 fell back to sleep. Surveyor observed that R50 remained positioned on his back at about 20-degree angle, pillow by right shoulder but not providing offloading support to the pressure wound On 06/17/25 at 10:05 AM, Surveyor observed R50 rolled for cares. R50 was placed back on his back again about 20 degrees, no offloading support to buttocks.On 06/17/25 at 11:04 AM, Surveyor had been in hallway outside R50's room observing. Surveyor had not observed anyone going into R50's room.On 06/17/25 at 12:00 PM, Surveyor observed R50 sitting up in bed at about 45 degrees with lunch tray.R50 remained with pressure on same area of his buttocks from 8:00 AM until 12:00 PM, except for rolling for cares at 10:05 AM. At 12:00 PM, while pressure was adjusted, R50 remained on his buttocks, with no offloading.On 06/19/25 at 12:21 PM, Surveyor followed up with R50 to clarify his movement. R50 stated they do not make me move a lot; they do use pillows when I'm in bed. R50 stated that at night when R50 goes to bed pillows are placed on R50's left side, then when R50 gets up about 5 AM they put it on the right side. R50 stated the Certified Nursing Assistant (CNA) comes in about 8:00 AM and gets me ready for the day. R50 stated R50 stays in bed for breakfast. Any pillows are removed. R50 states R50 usually gets up around 10:30 AM into my wheelchair for lunch. R50 stated that sometimes R50 goes back to bed, but usually not until just before dinner at 6 PM. R50 stated R50 stays in R50's bed until the staff come in about 8:30 PM to get R50 ready for bed. Surveyor asked R50 if he is sitting on his butt most of the time, or on his side. R50 stated, I am sitting in bed or in my chair most of the day. R50 stated R50 lays on his sides at night.On 06/19/25 at 11:14 AM, Surveyor interviewed Registered Nurse (RN) N who stated the order means we (the facility) have to ensure R50 lays down if R50 gets up for meals. RN N looked and confirmed there is no order to reposition in bed or a frequency. RN N states the nurse ensures R50 lays down by asking the CNAs and trusts the CNAs are telling the truth. RN N does not believe there is anywhere CNAs can chart if CNAs reposition someone. RN N stated again there is no specific frequency it just says offload frequently. RN N stated, [R50] could be on his butt for hours at a time.On 06/19/25 at 11:23 AM, Surveyor interviewed CNA M. CNA M stated CNAs know what each residents' abilities and care needs are because it is on the Kardex. A copy of the Kardex can be found on the wall inside the door of patient's room, in the computer or chart. The computer and chart copies are more in-depth than what is on the walls. CNA M stated we reposition residents, encourage residents to get up, everyone can get up with a lift. CNA M stated if they don't want to get up, we reposition them. CNA M stated that she makes sure everyone is repositioned every 2 hours or what the orders say. CNA M stated it is policy if they have a bed sore repositioning is ordered. CNA M stated that would be listed on the Kardex. Surveyor asked CNA M to read the Kardex for R50 and explain what the frequency for repositioning is. CNA M stated R50 has a pressure wound; it should say somewhere reposition every 2 hours. CNA M stated some residents have a button in the system they can press to show someone was repositioned and in what position, but it doesn't get used often, we get too busy. CNA M stated she is not sure if that is available for R50. On 06/19/25 at 11:37 AM, Surveyor interviewed the charge nurse, Licensed Practical Nurse (LPN) O, regarding protocol for repositioning and pressure wounds. Surveyor started by asking LPN O to read R50's orders and the Kardex. LPN O stated there should be a frequency. LPN O stated it is standard to reposition dependent residents every 2 hours unless indicated by a provider. LPN O stated the CNA Kardex order to offload side to side as much as possible during the day could be interpreted many ways. Surveyor asked LPN if R50 could be in one spot for 4 hours in an 8 hour AM or PM shift. LPN O stated, yes. LPN O stated it is the responsibility of the CNAs to reposition residents and the nurses' tasks to make sure it is done. Surveyor asked LPN O if Surveyor was missing an order or a spot that has a frequency for repositioning R50. LPN O stated no.On 06/19/25 at 1:02 PM, Surveyor interviewed Director of Nursing (DON) B. Surveyor started by sharing the physician orders, care plan, and Kardex and reviewing the different statements regarding repositioning. DOB B stated a physician's order is not needed for repositioning a resident but if ordered then it is an order and followed. DON B believes R50's pressure wound was unavoidable. DON B believes they did everything the facility could do to prevent it. DON B listed all the things they have in place. DON B did not mention repositioning. Surveyor asked DON B how often a person with a pressure wound should be repositioned. DON B stated every 2 hours. Surveyor asked if R50 has a repositioning plan. DON B did not answer. Surveyor restated to DON B, that DON stated repositioning should be every 2 hours. DON B said, Yes. Surveyor asked DON B if R50 refuses care what should staff do. DON B stated it should be documented. The E-TAR would have red initials if refused. Surveyor did not observe any red initials during record review indicating patient refuses to reposition. Example 2According to the National Institute of Health (NIH), a wound clinic consult should be considered with stage 3 or 4 pressure injuries as they involve damage to deeper tissues, with non-healing wounds (wounds that do not heal within eight weeks), or wounds that are recurrent.R42 was admitted to the facility on [DATE] with pertinent diagnoses of intervertebral disc disorder with myelopathy, diabetes mellitus type 2, polyneuropathy, chronic kidney disease stage 2, and hypothyroidism.R42's quarterly Minimum Data Set (MDS) assessment dated [DATE] noted a Brief Interview of Mental Status (BIMS) score of 15 indicating cognition is intact, has impaired range of motion on both lower extremities, is frequently incontinent of bladder, and has 2 stage 3 pressure injuries not present on admission.R42's care plan, dated 02/03/25, with a target date of 08/29/25, states: .am a diabetic, with poor tissue perfusion, have trouble feeling certain sensation, can't move around well on my own, (07/11/24) have 2 stage 3s to bilateral buttocks (chronic/healed and re-open) with interventions to monitor and asses skin with scheduled skin check, monitor nutrition or hydration intake, check skin weekly, reduce pressure and friction between self and bed or chair, ensure alternating air mattress and wheel chair cushion are functioning properly, report changes to nurse, make sure to change position frequently.R42's physician orders:07/11/24 Check mattress (alternating air) & w/c cushion (alternating air) for bottoming out, replace or repair if needed. Notify maintenance of any mattress changes every shift.07/12/24 Ensure w/c cushion is plugged in whenever resident is in her room three times a day.10/15/24 Stage 3 PI to LEFT & RIGHT buttock: (Do NOT change on bath day if clean/dry/intact): 1. Use Unisolve to remove old dressing. 2. Cleanse wound with wound cleanser/pat dry. 3. Apply skin prep to peri-wound/allow to dry. 4. Cover w/hydrocolloidal dressing/secure w/transparent dressing. 1 time a week on Wednesday. 10/15/24 Stage 3 PI to RIGHT & LEFT buttock: 1. Use Unisolve to remove old dressing. 2. Cleanse wound with wound cleanser/pat dry. 3. Apply skin prep to peri-wound/allow to dry. 4. Place collagen powder in wound bed. 5. Cover w/hydrocolloidal dressing/secure w/transparent dressing as needed.10/24/24 Encourage to eat protein (example: yogurt, custard, toast with peanut butter, meat sandwich) daily. 11/26/24 Prophylactic skin protection: 1. Apply Desitin to right AND left buttock fold/cleft three times day.12/02/24 Encourage resident to lay down each shift for 1 hour to offload pressure to buttocks twice a day.Surveyor reviewed R42's nutrition assessment and noted the following:12/03/24 Nestle Mini Nutritional Assessment score of 11, indicating likely at risk for malnutrition.05/28/25 Nestle Mini Nutritional Assessment score of 13, indicating a normal nutritional status.Surveyor reviewed R42's wound/skin assessments and noted the following:-Right lower buttock: Stage 3 06/30/24 Small open area noted to right lower buttock near gluteal fold.*New intervention: Cleanse open area with soap and water, pat dry and apply a small amount of Triad ointment to area every shift until healed. Alert Wound RN to worsening condition. Provider notified. Of note: no new interventions to offload area noted. No documentation noted for root cause of skin breakdown noted. 07/11/24 Initial Assessment L 0.6 cm x W 0.8 cmAction: Physician and Charge Nurse notified. Cleansed areas w/wound cleansers, triad applied to wound bed, skin prep to peri-wound, covered w/hydrocolloidal dressing, secured w/transparent dressing.*New Interventions: -Provide offloading every shift in bed on side as tolerated three times a day.-Bilateral buttocks/gluteal fold/ischial region/sit bones/left/right: Stage 3-1. Use Unisolve to remove old dressings. 2. Cleanse bilateral wounds w/wound cleanser, pat dry. 3. Apply triad to bilateral wound beds. 4. Apply skin prep to peri-wound liberally, allow to dry. 5. Cover both wounds with hydrocolloidal dressing and secure w/transparent dressing every 3 days.08/12/24 HEALEDAction: Treatment is discontinued and provider notified. *New intervention: Triad ointment applied three times a day.Of note: no documented skin assessment of right lower buttock between 08/13/24 - 12/01/24.12/02/24 (RE-OPENED) L 1.9 cm x W 2.0 cm x D 0.1 cmSkin Treatment: Has pressure reducing device for chair/bed. Receives turning/repositioning program. Receives nutrition or hydration intervention.Action: Physician notified*New intervention: -1. Use Unisolve to remove old dressings. 2. Cleanse bilateral wounds w/wound cleanser, pat dry. 3. Apply triad to bilateral wound beds. 4. Apply skin prep to peri-wound liberally, allow to dry. 5. Cover both wounds with hydrocolloidal dressing and secure w/transparent dressing 1 time a week.-Resident encouraged to lay down for 1 hour each shift to offload pressure to area.Of note: No new interventions implemented for alternative measures to offload PI or wound clinic/specialist consult for PI re-opening.Weekly wound assessments continued to show improvement.02/03/25 L 0.4 cm x W 0.4 cm x D 0.1 cmAction: continue to observe*New intervention: Changed treatment - Apply collagen powder to wound bed. Covered w/hydrocolloidal dressing 1 time weekly and as needed. Provider notified. 02/10/25 L 0.6 cm x W 0.8 cm x D <0.1 cmAction: continue to observe*No new interventions implement. Provider not notified of worsening PI measurements.02/24/25 L 0.3 cm x W 0.5 cm x D <0.1 cmAction: continue to observe03/03/25 L 0.3 cm x W 0.5 cm x D <0.1 cmAction: continue to observe*No new interventions implemented after no improvement in PI measurements.03/31/24 L 1.2 cm x W 1.5 cm x D 0.2 cmAction: Dietician consulted. Educated resident regarding additional supplementation for wound healing. Education given to resident regarding offloading. Resident stated being unable to lay on hips. *New interventions: Prosource supplement two times daily. Start trial of Glucerna supplement. Of note: no documentation of provider notified of wound worsening. 04/14/25 L 0.4 cm x W 0.8 cm x D 0.1 cmAction: continue to observeWeekly wound assessments continued to show improvement.05/26/25 HEALEDAction: continue to observe06/02/25 Area remains closed.06/09/25 (RE-OPENED) L 0.5 cm x W 0.4 cm x D <0.1 cmAction: Discussed with resident the importance of offloading and drinking supplements. Resident states I drink my supplements and I do lay down, but not on my side. Charting reflects that resident does often times decline to lay down in bed.*No new interventions implemented for alternative measures to offload PI or wound clinic/specialist consult for PI re-opening.Of note: no documentation of provider notified of wound re-opening. 06/16/25 L 0.4 cm x W 1.0 cm x D <0.1 cm*No new interventions implement. Provider not notified of worsening wound measurements. Of note: documentation of provider assessing wound was not noted in R42's chart or provided to Surveyor.-Left Lower Buttock: Stage 307/11/24 Initial Assessment: L 0.6 cm x W 0.5 cm x D 0.2 cmAction: Physician and Charge Nurse notified. Cleansed areas w/wound cleansers, triad applied to wound bed, skin prep to peri-wound, covered w/hydrocolloidal dressing, secured w/transparent dressing.*New Interventions: -Provide offloading every shift in bed on side as tolerated three times a day.-Bilateral buttocks/gluteal fold/ischial region/sit bones/left/right: Stage 3-1. Use Unisolve to remove old dressings. 2. Cleanse bilateral wounds w/wound cleanser, pat dry. 3. Apply triad to bilateral wound beds. 4. Apply skin prep to peri-wound liberally, allow to dry. 5. Cover both wounds with hydrocolloidal dressing and secure w/transparent dressing every 3 days.Of note: no prior skin breakdown to this area was noted. No documentation noted for root cause of skin breakdown noted. 08/19/25 L 0.4 cm x W 0.3 cm x D 0.1 cmAction: Treatment plan updated and provider notified.*New intervention: Changed from Triad to collagen powder to wound bed.09/23/24 HEALEDAction: will re-assess area next Monday to ensure area remains healed/closed.*New intervention: Discontinued dressings and apply Triad ointment three times daily.Of note: no skin assessment of left lower buttock area documented between 09/24/24 - 10/14/24.10/15/24 (RE-OPENED) L 0.6 cm x W 0.4 cm x D 0.2 cmAction: New treatment added to TAR. Education provided to resident regarding offloading of pressure to buttocks when in bed and continuing ProSource supplement daily.*New intervention: 1. Use Unisolve to remove old dressing. 2. Cleanse wound with wound cleanser/pat dry. 3. Apply skin prep to peri-wound/allow to dry. 4. Place triad in wound bed. 5. Cover w/hydrocolloidal dressing/secure w/transparent dressing 1 time a week on Wednesday.11/11/24 L 0.2 cm x W 0.2 cm x D <0.5 cmAction: continue to observe11/25/24 L 0.2 cm x W 0.2 cm x D <0.5 cmAction: continue to observe*No new interventions implemented after 2 weeks without improvement in PI.12/02/24 L 0.2 cm x W 0.6 cm x D <0.5 cmAction: Resident encouraged to lay down 1 time per shift to offload. Dietician consulted. Provider notified.*No new interventions implemented when width of PI increased.12/23/24 L 0.2 cm x W 0.2 cm x D <0.1 cmWeekly wound assessments continued to show improvement.01/06/25 HEALEDAction: Treatment will remain in place prophylactically to prevent breakdown. (Area has healed and broken down x2). Will re-assess area next Monday to ensure area remains healed.01/13/25 Area remains healed. Will continue with hydrocolloidal to ensure area does not break down.01/27/25 Area remains healed.02/03/25 (RE-OPENED) L 0.4 cm x W 0.4 cm x D 0.1 cmAction: Treatment updated. Provider notified.*New intervention: Changed Triad ointment to collagen powder to wound bed.Weekly wound assessments continued to show improvement.02/24/25 HEALEDAction: will re-assess area next week to ensure area remains healed*New intervention: Discontinued collagen powder and changed treatment to cleansing with soap and water and continue with hydrocolloidal dressing.03/03/25 - 04/28/25 area remains healed.05/05/25 (RE-OPENED) L 0.3 cm x W 0.5 cm x D 0.2 cmAction: Discussed with resident importance of lying down each shift on her side and continued compliance with ProSource supplement two times daily.*New intervention: Changed wound care to wound cleanser and Triad ointment to wound bed. Continue hydrocolloidal dressing.Of note: no documentation of provider notified of wound re-opening. No root cause to identify why PI is reopening.05/26/25 HEALEDAction: continue to observe*New intervention: Discontinued Triad ointment. Area cleansed with soap and water. Continue hydrocolloidal dressing.06/02/25 (RE-OPENED) L 0.5 cm x W 0.3 cm x D 0.2 cmAction: Treatment updated.*New intervention: Changed wound treatment to collagen powder and Triad ointment to wound bed. Continue hydrocolloidal dressing. Of note: no documentation of provider notified of wound re-opening. No root cause to identify why PI has reopened, or additional offloading interventions added.06/16/25 L 0.2 cm x W 0.2 cm x D <0.1 cmAction: continue to observeOf note: documentation of provider assessing wound was not noted in R42's chart or provided to Surveyor.On 06/19/25 at 12:45 PM, Surveyor observed R42 sitting in wheelchair in room. Alternating air pressure reducing cushion observed in place and operating appropriately. Surveyor asked R42 about interventions to relieve pressure. R42 stated that since the wounds opened, no other pressure reducing devices have been used. R42 stated that it is difficult for her to lay on her side in bed due to chronic bone inflammation and it is too painful. R42 stated no other pressure reducing device has been used to offload while laying down in bed other than the alternating air mattress. R42 stated drinking the recommended protein supplements daily. R42 stated the facility had never offered a consult with a specialized wound clinic. Surveyor asked R42 if the provider at the facility had ever assessed the wounds on her buttocks. R42 stated that she could not recall the provider ever looking at her wounds personally.On 06/19/25 at 1:00 PM, Surveyor interviewed Physician Assistant (PA) I regarding R42's pressure injuries (PIs). PA I stated the wound nurse (WN) assesses all wounds and would notify one of the providers with new orders for wound treatment via hand-written order sheet in the resident's chart. PA I stated being updated regularly with wound changes regarding R42, but could not recall specific details. Surveyor asked PA I why R42 was not referred to a wound clinic. PA I stated that R42 was a complex patient that had many concerns being monitored and that R42 often refused interventions. PA I stated that her professional opinion was that R42 was being cared for appropriately, wound clinic treatment was not necessary, and both PIs were unavoidable as the facility could not have done anything different to prevent both PIs from occurring or re-opening, but also stated that additional consultation for wound healing was not utilized to know for sure if other interventions could have been utilized to improve outcomes.On 06/19/25 at 2:16 PM, Surveyor interviewed RN H, who is the facility wound nurse, regarding treatment of R42's PIs. Surveyor asked RN H when the provider should be notified about a wound. RN H stated with any significant change. Surveyor asked RN H what a significant change would mean. RN H stated a wound worsening from baseline, signs of infection, increasing in size, or a drastic change occurring quickly. Surveyor asked RN H why the provider was not always notified when R42's wounds worsened or re-opened. RN H stated that she did not feel changes were significant to warrant provider notification. Surveyor asked RN H why R42 was not referred to the wound clinic for assessment. RN H stated that R42 had superficial PIs and did not feel they were significant enough for the wound clinic. Surveyor asked RN H if any other provider or specialist was contacted to assess or offer additional interventions for R42's PIs. RN H stated no. Surveyor asked RN H if any other offloading interventions or support surfaces were tried. RN H stated no. RN H stated that R42 frequently refused to lay on her side to offload buttocks, additional protein supplements were provided, and weekly skin treatments were provided. RN H stated that due to R42's size, lack of mobility, and frequent refusal of interventions led to the development and reoccurrence of these PIs and there were no additional interventions that could have been implemented to prevent these PIs from occurring. Based on interview, observation and record review, facility did not implement professional standards of practice to ensure that a resident does not develop pressure injuries (PIs), receives necessary treatment and services to promote healing and prevent new PIs from developing for 3 of 5 residents (R) reviewed. (R10, R42, R50) R10 was determined to be at moderate risk for PI development. R10 developed a stage 3 PI and facility did not consult physician for appropriate treatment and interventions to promote healing when the area would re-open or worsen, causing actual harm to R10. Continual education was not provided to R10 and representative for the need of repositioning and offloading the pressure area. R42 acquired two stage 3 PIs. The areas have healed and then reopened with increase in size, causing actual harm to R42. The physician was not notified of changes, a root cause to identify why the PI was reopening, or new interventions to promote healing were not implemented.R50 developed a stage 2 PI on 2/26/25 and on 3/7/25 R50's PI worsened to an unstageable PI, causing actual harm to R50. R50 was not repositioned in a consistent manner with standards of practice. The care plan was last updated with approaches related to PI on 3/13/25. This is evidenced by:National Pressure Injury Advisory Panel (NPIAP) guidance recommends repositioning all individuals with or at risk of pressure injuries on an individualized schedule, unless contraindicated. Determine repositioning frequency with consideration to the individual's level of activity and ability to independently reposition. Reposition the individual in such a way that optimal offloading of all bony prominences and maximum redistribution of pressure is achieved.Facility's policy titled, Pressure Injury Prevention Guidelines with the revised date of 02/27/25, read in part, 3. Interventions will be implemented in accordance with physician orders, including the type of prevention devices to be used and, for tasks, the frequency for performing them. 4. In the absence of prevention orders, the licensed nurse will utilize nursing judgement in accordance with pressure injury prevention guidelines to provide care and will notify physician to obtain orders . 9. The effectiveness of interventions will be monitored through ongoing assessment of the resident and/or wound. Considerations for needed modifications include a. Development of a new pressure injury. B. Lack of progression towards healing or changes in wound characteristics Example 1R10 was admitted to the facility on [DATE]. Current diagnoses include hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, congestive heart failure, diabetes mellitus type 2, morbid obesity, anxiety disorder, visual hallucination, edema, vascular dementia with behavioral disturbance, Alzheimer's disease, and chronic kidney disease stage 3a.Minimum Data Set (MDS), dated [DATE], a quarterly assessment documented R10 having a Brief Interview for Mental Status (BIMS) score of 7, meaning severe cognitive impairment. R10 had impairment to one side of upper and lower extremities. R10 needs maximum assistance from staff for toilet hygiene, dressing, personal hygiene, transfers, and bed mobility. R10 is at risk for PI and has 1 stage 3 PI that was not present on admission. MDS dated [DATE] an annual assessment documented R10 having a Brief Interview for Mental Status (BIMS) score of 10, meaning moderate impaired cognition. R10 had impairment to one side of upper and lower extremities. R10 is dependent on staff for lower body dressing, toilet hygiene, sit to stand transfers, and toilet transfer. R10 needs maximum assistance from staff for upper body dressing, personal hygiene. R10 did not have bed mobility assessed. R10 is at risk for PI and has 1 stage 3 PI that was not present on admission. R10's physician orders include:06/27/24 - general diet w/ soft foods. fluid restriction 2000 ml w/ small portions not receiving supplements at this time.03/24/25 Encourage resident to lay down for 1hr between breakfast and after lunch (NOT Thursday d/t residents activities schedule this day) twice a day 03/26/25 30 ml prosource x3 daily to promote wound healing. 04/28/25 Stage 3 to left of coccyx: Use large hydrocolloidal to cover entire coccyx region - Do Not change if clean/dry intact 1. Use Unisolve to remove old dressing. 2. Cleanse wound w/ wound cleanser, pat dry. 3. Apply skin prep to peri wound, allow to dry 4. Apply Triad to wound bed. 5. Cover wound w/ hydrocolloidal dressing with secure w/ transparent dressing. Every three days. R10's care plan, dated 05/19/21, I have the potential to experience skin breakdown . 05/05/25 I show this by: .I decline to sleep in bed and request to sleep in the recliner; therefore, I need a large per pad in my recliner for staff to reposition me. I am aware that the large peripad can result in skin breakdown .08/26/24 - stage 3 to left side of coccyx---HEALED 2/3/25, reopened 2/17/25 healed 4/14/25 then re-opened 4/28/25 presenting as a stage 2 08/05/25 (date should be 05/05/25) presents as a Stage 3. Interventions: 03/05/25 .reposition at least every 1-2 hours while I'm in a bed help me reposition at least every 1 hour when I'm in a chair offer me fluids when I change positions elevate my heels in bed reduce pressure and friction between myself and my bed or chair use pressure redistribution devices promote plus mattress use a lift sheet when moving me in my bed help me stay clean and dry reposition routinely. Use roho cushion in recliner, sheep skin to back of legs in stand lift, has personalized w/c cushion Ensure the alternating air cushion to my recliner is working.Care plan history on 07/22/24 added .use roho cushion in recliner, sheep skin to back of legs in stand lift, has personalized w/c cushion.On 07/30/23 added pressure redistribution devices promat plus mattress. Surveyor reviewed manufacturer's guidelines; mattress is appropriate for up to uncomplicated Stage 3 or 4 pressure ulcers. Braden scoring assessments for risk of skin breakdown:06/18/24 score 14 risk breakdown moderate risk 13-1409/11/24 score 14 risk breakdown moderate risk 13-1411/25/24 score 14 risk breakdown moderate risk 13-1402/21/25 score 14 risk breakdown moderate risk 13-1405/27/25 score 14 risk breakdown moderate risk 13-14.Weekly wound assessments of Left of coccyx - Stage 3 PI08/26/24 initial assessment has full thickness of skin lost, exposing the subq tissues - presents as a deep crater (pressure stg 3) slough 80% granulation 20% (New area) 2.0 cm by 0.3 cm total sq cm 0.6 cm. Has pressure reducing device for chair. Alternating air cushion added to recliner Ulcer care new tx started for PI matrix cushion to w/c. Procedure area is cleansed w/wound cleanser/pat dry/triad to wound bed/covered w/hydrocolloidal dressing/secured w/transparent dressing. MD notified via incident report/Dr. [Name], placed on rounds for 8/26/24 family notified POA/[Name] called. 09/02/24 Noted after admission stage 3 slough 80% granulation 20% worsening becoming larger 1.5 x 0.6 sq cm 0.9 cm Skin treatment: has pressure reducing device for chair. ulcer care treatment remains appropriate/no changes made to wound dressing treatment. New: Additional alternating air cushion will be added to w/c upon delivery. Surveyor observed proactive alternating pressure seat cushion in use. Review of manufacturer's user manual documented for long term care home care of patients suffering from pressure ulcers. 09/09/24 Stage 3 slough 80% granulation 20% 1.5 x 0.5 sq cm 0.75 improving becoming smaller.09/16/24 stage 3 slough 70% granulation 30% 1.5 x 0.9 sq 1.35 improving appears more clean becoming more shallow - dietician consulted for additional supplements to enable/enhance healing process. 09/17/24 Scheduled a 30 ml prosource x 2 daily to help promote wound healing. 09/23/24 stage 3 slough 60% granulation 40% improving appears more clean becoming more shallow 1.3 x 0.7 by 0.1, sq cm 0.91.Weekly wound assessments continued to show improvement.10/08/24 wound note documented reviewed with R10 and son [Name] the risks associated with R10 choosing to sleep in her recliner and not in the bed. Both [Name and R10 are aware of risk of skin breakdown, despite the risk R10's wants to continue to sleep in her recliner and son is agreeable with this.11/18/24 stage 3 granulation 100% improving appears more clean 0.4 cm x 0.8 x < 0.1, sq cm .32 procedure done area is cleansed w/ wound cleanser / pat dry, collagen to wound bed/covered w/ hydrocolloidal dressing/secured w/ transparent dressing. Note this is a change to the type of treatment. Weekly wound assessments continued to show improvement.01/20/25 stage 3 closed 50% epithelial 50% improving appears more clean 0.2 cm x 0.3 x < 0.1, sq cm .06 Area is cleansed w/wound cleanser/pat dry, collagen to wound bed/covered w/ hydrocolloidal dressing/secured w/ transparent dressing/ Frequency of TX (treatment) is every 3 days AM and PRN (as needed).01/27/25 stage 3 closed 60% epithelial 40% improving appears more clean 0.3 cm x 0.3 x < 0.1, sq cm .09.02/03/25 Closed healed - will re-assess area 2/10/25 to ensure area remains healed. Tx is left in place prophylactically as resident is prone to breakdown in this area. 02/10/25 remains healed continue to follow to ensure area remains healed. 02/17/25 Stage 3 Granulation 100% scant drainage, worsening area chronically heals and reopens. TX was left in place prophylactically, updated TX to include collagen powder becoming deeper becoming larger 0.8 x 0.4 x0.2, sq cm 0.32 granulation tissue. area is cleansed w/wound cleanser/pat dry/collagen powder to wound bed/covered w/ hydrocolloidal dressing/secured w/ transparent dressing **Tx Frequency is every 3 days and PRN**Note, Surveyor unable to locate the physician was notified the area has re-opened with drainage and the treatment that was implemented. 02/25/25 stage 3 Granulation 100% scant drainage improving 0.6 x0.4x0.2, sq cm 0.2403/03/25 stage 3 Granul
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility did not ensure that residents with limited range of motion (R...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility did not ensure that residents with limited range of motion (ROM), received the appropriate treatment and services to maintain or prevent further reduction in ROM for 1 of 3 residents (R). (R22)
R22's restorative plan was not implemented. R22 did not receive R22's maintenance program.
This is evidenced by:
The facility policy, titled Restorative Nursing Program, dated 8/15/06, states:
To provide each resident with the opportunity to remain independent for as much and as long as possible despite impairment, disability, or handicap if he or she chooses .
B. Nursing Responsibilities:
1. Document on resident cardex (sic) that resident is participating in a restorative nursing program.
2. Evaluate restorative nursing plan monthly with monthly nursing summary.
3. Monitor the effectiveness of program .
C. CNA Responsibilities:
1. Note those residents' that are on a restorative program .
2. Carry out restorative program .
3. Document on Restorative Nursing Program documentation sheets, the amount of time [NAME] (in minutes) assisting resident in completing their program.
R22 was admitted to the facility on [DATE], and has diagnoses that include chronic pulmonary embolism, mild cognitive impairment, depression, history intra cranial hemorrhage, osteoporosis, acute respiratory failure, and type 2 diabetes mellitus with chronic kidney disease.
R22's Minimum Data Set (MDS) assessment, dated 4/1/25, indicates R22 is cognitively intact, with an impairment on one of R22's upper extremities and both of R22's lower extremities, requiring maximum assist with dressing, hygiene, and all movement.
On 06/16/25 at 3:37 PM, Surveyor interviewed R22 who stated R22 had therapy, but it just stopped. R22 stated R22 is not sure why, thinks it was insurance. R22 stated, I didn't plateau. R22 is wheelchair dependent.
On 06/18/25 at 9:32 AM, Surveyor interviewed Rehab Director (RD) K who stated R22 is not on case load at this time. R22 was last on the case load from 1/14/25 to 3/19/25. R22 was being seen under R22's part B benefits and only had 30 visits per calendar year. RD K stated because R22 had plateaued and was not improving the facility did not ask for an extension from insurance. RD K stated that a restorative plan was made so R22 could come down and ride the nu-step with nursing staff 3 times per week. RD K stated R22 likes the machine, and it will help R22 maintain her abilities.
On 06/18/25 at 11:34 AM, Surveyor interviewed Certified Nursing Assistant (CNA) P who stated CNA P knows what residents need by reviewing the Kardex (CNA plan). CNA P took R22's Kardex off the wall in R22's room and showed it to Surveyor. CNA P stated R22 does not walk, she is maximal assist and in a wheelchair. CNA P turned Kardex so Surveyor could see the area titled RESTORATIVES was blank.
On 06/18/25 at 11:56 AM, Surveyor interviewed Registered Nurse (RN) G who stated how restorative orders are processed. RN G stated therapy sends the order out and nursing supervisors implement the order. The order is printed on Kardex. RN G pulled the Kardex for R22 and showed under the section Therapy/Equip it states: Bring to therapy 3-5 times a week M-F to use the Nu-step. Surveyor asked RN G how RN G knows the order is being followed. RN G stated there would be charting. RN G could not find a spot in CNA charting where they would document this is done.
On 06/18/25 at 11:07 AM, Surveyor interviewed Director of Nursing (DON) B who stated DON B expects the CNAs to follow the Kardex and implement the restorative order if it exists. Surveyor asked for evidence of implementation and compliance with order.
On 06/18/25 at 2:15 PM, DON B provided Surveyor with additional paperwork. DON B stated the restorative order for R22 was in the wrong section of the Kardex and was not being implemented. A copy of the Kardex was provided showing it was removed from the wrong section but still not under RESTORATIVES section. DON B provided Surveyor with a copy of the new order for same restorative plan dated 6/18/25. DON B stated the charge nurse will implement this order and put it on the Kardex for the CNAs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure residents (R) with indwelling Foley catheters received care an...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure residents (R) with indwelling Foley catheters received care and treatment consistent with professional standards of practice to prevent complications or urinary tract infections (UTI) from the catheter for 1 of 3 residents (R) reviewed, R33.
R33's Foley catheter was changed on a routine basis without clinical indications.
This is evidenced by:
Facility's policy titled, Indwelling Catheter Use and Removal, with a reviewed date of 01/25/25, states in part: Policy: It is the policy of this facility to ensure that indwelling urinary catheters that are inserted or remain in place are justified or removed according to regulations and current standards of practice .Catheters and drainage bags should be changed based on clinical indication such as infection, obstruction, or when the closed system is compromised. Routine, fixed intervals is not recommended.
R33 was admitted to the facility on [DATE] with pertinent diagnoses of neuromuscular dysfunction of bladder and retention of urine.
R33's care plan, dated 07/14/22, with a goal date of 08/13/25, states: Bladder management with interventions of enhanced barrier protection (EBP), monitor intake/output, urinary retention, history of UTIs .
R33's physician orders:
10/5/23 change indwelling foley catheter as needed for leaking or not draining. Reason for indwelling cath: neurogenic bladder
12/6/23 change foley catheter bag as needed to prevent build-up/odor. Ensure blue privacy covers are utilized to cover foley bags (located in CS) as needed 2x monthly maximum.
12/17/23 indwelling foley catheter 16Fr30cc
11/8/24 change indwelling foley catheter every 90 days
Surveyor reviewed R33's treatment administration record (TAR) and noted R33's Foley was last changed on 05/08/25 per order and has been changed every 90 days per order.
Surveyor reviewed R33's medical record for provider rationale to support recommendation for scheduled catheter changes. Surveyor was unable to find this documentation.
On 06/18/25 at 10:42 AM, Surveyor interviewed Registered Nurse (RN) G regarding R33's Foley catheter orders. RN G stated that R33's Foley catheter is scheduled to be changed every 90 days according to current standards of practice.
On 06/19/25 at 1:43 PM, Surveyor interviewed Director of Nursing (DON) B regarding R33's Foley catheter. DON B stated the facility's policy is that indwelling Foley catheters not be changed on a fixed schedule unless indicated by a provider. Surveyor asked DON B if R33 had a documented indication for a scheduled Foley catheter change. DON B stated no, that she could not find one. DON B stated recognition that this was missed and would reach out to the provider as this was not an acceptable practice.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure that a resident (R) who requires dialysis receives such servic...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure that a resident (R) who requires dialysis receives such service, consistent with professional standards of practice form 1 of 2 residents (R8) reviewed for dialysis.
The facility failed to provide ongoing assessment of R8's condition and monitoring for complications before and after dialysis treatments.
This is evidenced by:
Facility policy titled, Dialysis Communication and Care, with an effective date of 01/26/18, states in part: Purpose: To ensure residents who require dialysis receive such services, consistent with professional standards of practice, their care plan and resident's goals and preferences.
Procedure:1. Nursing will provide ongoing assessment of the resident's condition and monitoring for complications before and after dialysis treatment .3. There will be ongoing communication and collaboration with the dialysis unit, resident and/or representative regarding care and services .
R8 was admitted to the facility on [DATE] with pertinent diagnoses of end stage renal disease and dependence on renal dialysis.
R8's quarterly Minimum Data Set (MDS) assessment dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 15 indicating cognition is intact.
R8's care plan, dated 01/28/25, and a goal date of 08/25/25, states: Fluid management with interventions to follow standards of care for dialysis, monitor fluid intakes, and weigh weekly .
R8's physician orders:
01/28/25 Dialysis on Tuesday, Thursday, Saturday offsite
01/30/25 FLUIDS: Fluid restriction 1200ml/24 hours all liquids
05/12/25 Evaluate & Assess tunneled central line for hemodialysis - Monitor for signs of infection or complications like pain, swelling, drainage, or erythema at the insertion site. AM Monday Wednesday Friday
05/20/25 DIET Renal, CHO, minced & moist
Of note: no order entered for vital signs to be completed.
Surveyor reviewed R8's treatment administration record (TAR):
-Dialysis port assessments not completed prior to dialysis treatments.
-Vital signs not completed prior to or after dialysis treatments.
Surveyor reviewed R8's nursing notes and did not note any dialysis port assessments completed prior to dialysis treatments.
On 06/17/25 at 2:14 PM, Surveyor interviewed Nurse Tech (NT) C regarding dialysis standard of care. NT C stated that all residents receiving dialysis should have a pre/post dialysis assessment that includes weight, vital signs, and inspection of port/fistula site. NT C stated dialysis residents also have a communication book that is taken to their treatment for the dialysis unit to note changes/concerns to the facility, which the PM dialysis nurse assigned to the resident reviews. Surveyor asked NT C if R8 had a communication book. NT C stated no and was unsure why. Surveyor asked NT C how communication from the dialysis unit was completed for R8 if a book is not used. NT C stated not being sure, but that the dialysis unit would likely contact the charge nurse directly with concerns.
On 06/17/25 at 3:05 PM, Surveyor interviewed Registered Nurse (RN) G regarding R8's dialysis assessments. RN G stated that R8's port is assessed daily per order, but not necessarily prior to dialysis treatment. Surveyor asked RN G why it was not assessed prior to dialysis treatment. RN G stated that as long as it was assessed daily, it did not matter. Surveyor asked RN G if R8 had a communication binder to send to dialysis. RN G stated no. Surveyor asked how changes/concerns are communicated. RN G stated either by phone or sending a paper with the resident back to the facility. Surveyor asked RN G if this would be standard of practice for communicating with the dialysis unit. RN G stated that it could be, because each resident is different. Surveyor asked how often R8's vital signs were obtained as there is no order entered for frequency. RN G stated that if an order is not entered than standard of practice is to complete vital signs weekly on bath day. Surveyor asked RN G if this would be considered appropriate monitoring for a resident on dialysis. RN G stated yes because they get vital signs done at every dialysis appointment. Surveyor asked how R8's vitals are monitored if this is not communicated with a binder at each appointment. RN G stated that if there was a concern, the dialysis unit would contact the facility directly so there is no need to do it that often at the facility.
On 06/18/25 at 12:06 PM, Surveyor interviewed R8 regarding dialysis. R8 stated that a communication binder hasn't been used in a long time and that a piece of paper will be sent with her once in a while if there is a concern or change. R8 stated the facility does not assess the port site prior to dialysis treatment and sometimes assesses it after treatment. R8 stated that the facility does not complete vital signs pre/post dialysis treatment at any time.
On 06/19/25 at 1:43 PM, Surveyor interviewed Director of Nursing (DON) B regarding dialysis communication and standard of care. DON B stated that every resident receiving dialysis should have a communication binder sent with to dialysis and an assessment of the port/fistula site and vital signs be completed pre/post dialysis treatment. Surveyor asked DON B if she was aware that R8 was not receiving pre/post treatment assessments, and no communication binder was being used. DON B stated not being aware of this. Surveyor asked DON B if this was an acceptable practice. DON B stated that it could be as long as any concerns/changes were still being communicated, but that the port and vitals should be assessed before and after treatment. Surveyor asked DON B if this aligned with the facility's policy for dialysis care. DON B stated it did not.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the dev...
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Based on observation, interview and record review, the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infections that has the potential to affect 10 residents living in that resident hall (R) (R3, R7, R20, R30, R37, R50, R60, R314, R315, R316).Facility staff failed to transport linens in a manner to prevent the spread of infection, potentially effecting all residents living in affected hallway. (R3, R7, R20, R30, R37, R50, R60, R314, R315, R316).Facility staff did not properly take on and take off personal protective equipment (PPE) during cares for R50, who is on enhanced barrier precautions (EBP).Facility staff failed to clean mechanical lift in between resident use. (R37, R30)Staff failed to implement appropriate infection prevention and control practices during medication administration for R22, including hand hygiene and glove use with eye medication.This is evidenced by: The facility policy titled, Handling Soiled Linen, dated 4/19/2011, reviewed/revised 6/18/25 states: It is the policy of this facility to handle, store, process, and transport linen in a safe and sanitary method to prevent the spread of infection. The policy pertains to soiled linen .Contaminated linen is linen that has been soiled with blood or other potentially infectious material. 1. Linen can become contaminated with pathogens from contact with intact skin, body substances, or from environmental contaminates. Transmission of pathogen can occur through direct contact with linens or aerosols generated from sorting and handling contaminated linen.2. A used linen should be handled using standard precautions (i.e. gloves) and treated as potentially contaminated .3. Linen should not be allowed to touch the uniform or floor and should be handled as little as possible, with minimum agitation to avoid contamination of air, surfaces and persons.4. Used or soiled linen shall be collected at the bedside . and placed in a linen bag or designated lined receptacle. When task is complete, the bag shall be closed securely and placed in the soiled utility room .On 06/17/25 at 9:12 AM, Surveyor observed Certified Nursing Assistant (CNA) J roll all contaminated linen together after cares on R37 and walked down the hall with it unbagged to a contained receptacle/basket in the soiled utility room. The dirty linen was touching CNA J's clothing, CNA J was not wearing gloves. On 06/17/25 at 10:04 AM, Surveyor observed wound care for R50. During care, bedding fell on the floor. After care was completed, CNA J bundled the contaminated linen that had fallen on the floor, with the wet soaker pad and took it over to the bin located in the room. Nurse Technician (NT) L collected all the garbage and sealed in a bag and came over to same bin. The bin was full of the linen; NT L took the contaminated linen out and dropped it on the floor next to the bin. The bin was a waste receptacle for the disposable gowns and gloves. CNA J disposed of CNA J's gloves and gown in the bin, picked up the pile of contaminated linen from floor and rolled into a large ball. CNA J carried the large ball of contaminated linen down hall to soiled utility room. Dirty linen was placed on floor, not contained when transported down the hall, touched CNA J's clothing and CNA J had no gloves on.On 06/17/25 at 11:18 AM, Surveyor observed CNA J walking down the resident's hall towards soiled utility room with rolled up pile of contaminated linen and no gloves. On 06/17/25 at 11:26 AM, Surveyor observed CNA J roll up contaminated linen into a ball after providing cares for R7. CNA J did not wear gloves and held the unbagged contaminated linen against CNA's clothing while carrying the linen down the residents' hallway to the soiled utility room. On 06/17/25 at 12:29 PM, Surveyor observed CNA J come out of R30's room carrying unbagged contaminated linen close to CNA J's body, and not wearing gloves. CNA J carried the contaminated linen down the resident's hall to the soiled utility room. This had the potential to affect R3, R7, R20, R30, R37, R50, R60, R314, R315, R316 who live on this hallway.On 06/18/25 at 9:09AM, Surveyor interviewed CNA J, who stated usually CNA J puts everything into the sheet or bedspread and puts it around it and takes it down. A regular person (meaning one not on precautions) I don't worry so much about, but [R50] has blue bags for linen. CNA J stated, I try hold it away from body, (pause) mostly. If too much stuff CNA J states CNA J will put in a blue bag and take it down. On 06/18/25 at 10:15 AM, Surveyor interviewed Director of Nursing (DON) B, who stated DON B expected dirty linen coming out of room should not be on staff clothing, it should be brought right to the dirty utility, placed in the hamper and hand hygiene after that. When asked how it is to be carried out of the room, DON B stated, Infection control wise I would expect to have gloves on and carrying out the dirty linen in a bag or a hamper. Example 2 The facility policy titled, Personal Protective Equipment (PPE), revised 2006, states: PURPOSE: To assist nursing staff in protecting themselves, residents and visitors from potentially infection materials.PROCEDURE: Personal protective equipment will be removed before leaving the isolated area, and placed in an appropriately designated area or container for storage, washing, decontamination or disposal .Gloves will be worn anytime there is reasonable anticipated occupational exposure .Gowns will be worn in any occupational exposure situation .CDC poster titled Enhanced Barrier Precautions, states EVERYONE MUST: . Wear gloves and a gown for the following High-Contact Resident Care Activities .Devices care or use . urinary catheter .On 06/17/25 at 10:04 AM, Surveyor observed Registered Nurse (RN) G during cares of R50, who is on Enhanced Barrier Precautions (EBP), take off RN G's gloves, complete hand hygiene, and leave the room still wearing RN G's soiled gown. Surveyor watched RN G walk down the resident's hallway to get supplies. RN G proceeded to come back to the room, complete hand hygiene, put on new gloves, and continued to assist with cares wearing the soiled gown. On 06/18/25 at 1:57 PM, Surveyor observed CNA J provide catheter care to R50, who is on EBP. CNA J had no gown on during this procedure.On 06/18/25 at 1:57 PM, immediately following catheter care Surveyor interviewed CNA J regarding EBP. CNA J stated, We should be using PPE all the time when they (residents) are on EBP. Surveyor asked if there was a time CNA J should have worn a gown. CNA J stated, I should have had gown on during catheter care. On 06/18/25 at 2:08 PM, Surveyor interviewed RN G, who stated EBP should be used, when dealing with catheters, cares, cleaning up, incontinences, and stools. RN G stated RN G knew RN G wore her gown out of the room and came back without changing it. RN G stated RN G already told DON B what RN G had done.On 06/18/25 at 2:15 PM, Surveyor interviewed DON B, who stated EBP is needed and should be used, if any posted-on door, high contact activity listed on the sign such as dressing, bathing, toileting, transferring, wound care, and catheter emptying. DON B would expect staff to use EBP.Example 3 The facility policy titled, Lift cleaning, dated 6/18/25, states:1. Lifts will be cleaned after each resident use with Hydrogen peroxide wipes. Wipes will be stored in a bag attached to the lifts.On 06/17/25 at 11:04 AM, Surveyor observed CNA J prepare R37 to be transferred with a mechanical lift. When R37 was released from the mechanical lift, RN G pushed the mechanical lift into the hallway, completing hand hygiene as RN G walked back to the nurse's station. RN G did not wipe down the mechanical lift. Surveyor stayed in hall and monitored mechanical lift. CNA J came out of resident's room and did not wipe down the mechanical lift. After taking soiled linen to the dirty utility room, CNA J completed hand hygiene and entered R30's room.Surveyors continuously observed the mechanical lift not being used until 12:19 PM when taken into R30's room. On 06/17/2025 at 12:19 PM, Surveyor observed RN G and CNA J take R30 into her room to lay R30 down. CNA J grabbed the mechanical lift from outside R37's room and brought into R30's room. Mechanical lift was not cleansed before entering the room or using it with R30. After use, RN G placed mechanical lift outside of R30's room. RN G and CNA J completed hand hygiene and left R30's room. RN G went back to nurses' station and CNA went into R7's room. Neither RN G or CNA J wiped down the mechanical lift. Facility policy titled, Administration of EYE Drops or Ointments implemented on 1/7/25 and revised 6/17/25 stated in part: 2. Gather supplies: Medication, gloves, and tissues/gauze/cotton balls. Prepare a clean, dry surface for placing medication caps.3. Wash hands or utilize alcohol-based hand rub and apply gloves .On 06/16/25 at 2:36 PM, Surveyor observed Nurse Technician (NT) C touch multiple surfaces on the medication cart and touched the computer keyboard and put the computer to sleep. NT C then gathered medications for R22. NT C did not perform hand hygiene upon entering R22's room. NT C placed one eye drop in each of R22's eyes bare handed. NT C performed hand hygiene after the procedure when exiting the room.On 06/16/25 at 2:48 PM, Surveyor informed NT C of the observation made of no hand hygiene or glove use before administration of eye drops. NT C replied, I should've performed hand hygiene and put on gloves when I went into the room.On 06/17/25 at 9:46 AM, Surveyor explained the observation of NT C with DON B. DON B replied, She really should have performed hand hygiene then put on gloves before administering the eye drops.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, policy review, and interview, the facility failed to store, prepare, distribute and serve food in a manner that prevents foodborne illness to the residents. Male staff with facia...
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Based on observation, policy review, and interview, the facility failed to store, prepare, distribute and serve food in a manner that prevents foodborne illness to the residents. Male staff with facial hair did not wear beard restraints when over hot foods. This has the potential to affect all 68 residents in the facility.
Findings:
Facility policy titled, Dress Code revised 10/9/2010 and implemented July 2025 stated in part: .Hair .Mustaches and beards must be neat, clean and trimmed. If length is longer than 1/2-inch employee must wear a beard guard (per State regulations) .
On 06/17/25 at 11:05 AM, Surveyor observed Nutrition Services (NS) E and NS F monitoring the temperature of hot foods with no beard restraints. NS E had facial hair just on the end of the chin measuring about 1 and 1/2 inches long by 2 inches wide and NS F had facial hair that started anterior to both ears and ran all the way down to the chin. Both NS E and NS F's facial hair was long enough to see across the kitchen as both had dark colored beards.
On 06/17/25 at 1:49 PM, Surveyor interviewed Dietary of Nutritional Services (DNS) D about the observation made of facial hair not covered in the kitchen. DNS D informed Surveyor that the regulation states beards longer than ½ inch must have a hair restraint. Surveyor informed DNS D that both the State Operations Manual (SOM) and the WI Food Code both indicate facial hair must be covered with a beard restraint. There is no length given in the regulation; all facial hair is to be covered. DNS D replied, Well, that is a learning moment. I am going to change our policy and make sure effective immediately that all facial hair is covered in the kitchen.