CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Free from Abuse/Neglect
(Tag F0600)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 1 of 3
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. wer...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 1 of 3
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. were receiving 1:1 caregiver. Doing well sharing the room. Different interventions, at first slept in the same bed, family never wanted them in the same room always. Situation were they were seeking out for each other, and it was a safety situation because they were pulling on each other. Them seeking out companionship became then stopped and stated, in order for them to get a restful night, needed to separate them out so they can still see each other.
Aggressive or negative contact between the two of them? - 1/24/23 bed was in the same room together beds together, grabbing and pulling at clothing. Discoloration to Mrs. [NAME]. Investigation completed. 5/28/23 1800 - CNA reported [NAME] punched Mrs. [NAME]. beds were separated at that time.
Upon admission physical contact was never shared with us that there was sexual contact still between the two residents. Refused to acknowledge that it could be an intimate setting. No assessment of consent was obtained prior to admission, NHA stated she does feel that [NAME] would be able to consent.
1/24 incident - Separate residents - frequent checks and separate beds with floor mat in-between. In investigation, staff had felt that they shouldn't sleep in the same the same bed because he is aggressive together. Investigation showed no injuries and [NAME] was pleasant and calm. 72 hour monitoring would have been put in place. Police were not contacted. No additional staff statements, just two. Visually seen grabbing and undressing her. Would need to refer to flowsheet, on whether it was res-to-res. NHA brought in flowcharts. Witness statements stated that they saw him pulling on her. Review of flowchart completed with NHA, it was not an injury of unknown origin because the redness went away.
NHA acknowleded that she did not submit report to SA for any of the below listed incidents or injuries of unknown origin.
Request
Injury of Unknown 6/5; 8/30; 12/17; 3/21; 5/5; 12/22
Investigation: 1/24; 1/30; 5/28
01/24/24 02:14 PM Interview with [NAME], CNA - [NAME] can get agitated at times when trying to get him up. He may grip and make noises, but has never hurt her. States that sometimes he will yell at [NAME], but usually it is [NAME] who does the talking. Never really had an issue with them sharing a room.
01/24/24 04:06 PM - Interview with [NAME], Hospice RN. States that she has worked with both residents for sometime. Notes that they are only oriented to themselves and each other. [NAME] sees psych for med management due to yelling out. [NAME] is more repetitive behavior. Has no concerns with their interactions or sharing a room. When she is here they are usually on the opposite side of the table. Does recall that they needed to have beds separated because [NAME] would reach for [NAME]. No aggression that she is aware of.
01/24/24 05:32 PM Phone call with POA - [NAME] - states no concerns. He is an MD and he knows his parents very well. His dad has a brain disease which may cause some issues. Is on medications, when he goes to the bathroom he feels better. It was parents dying wish to share room. Facility does a great job and does well accommodating them.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 06
Triggers: Hospice; Ltd ROM w/o Svs
Observation: Sleeping in bed, bed at regular height. under covers. Husband in bed next to her. lights off.
01/22/24 10:38 AM - CNA entered room with lift. knocked on door and announced self.
01/22/24 01:27 PM - Spoke with [NAME]. Stated she likes it here. Was recently ill, but feeling better now. Likes living with spouse, and being able to be with him all the time. Observed with shawl on and sitting in lounge area watching TV. Husband sitting across from her.
01/24/24 01:14 PM - Observed [NAME] in the lounge with husband sitting across table from her. Resident is asleep. Observed NHA approach [NAME] and ask if she likes living with her husband. [NAME] indicated yes.
Concerns: 1/10/24 MD note indicates DX of vascular dementia. Resident is on several psychotropic medications and a antipsychotic. Additional DX of OCD, Bipolar Disorder, Anxiety and Depression.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 00 - Staff assessment for severely impaired.
Triggers: Alz/Dementia w/Antipsyh; Hospice
Observation: Resident is in low bed, lights off, door slightly ajar. Wife is in bed next to resident, also asleep. Resident is partially clothed, just a sheet.
01/24/24 01:14 PM - Observed resident sitting in lounge area with wife across from him at the table. Resident is reading the newspaper. NHA approached resident and asked if he likes living with his wife. His response was yes.
TIMELINE
R9 admitted to SNF on 1/5/23 from independent living. Diagnoses: Hemiplegia and hemiparesis with frontal lobe and executive function deficit following a cerebrovascular disease affecting right dominant side, anxiety disorder, psychotic disorder with delusions due to known physiological condition, mild cognitive impairment of uncertain or unknown etiology. MDS dated on 1/10/24 with BIMS of 6. R9 has an activated POA.
1/24/23-
1/25/23 Late Entry:
Note Text: IDT team review of skin concern: Resident husband who sleeps right next to resident in same room different bed, pulled up closely to resident per family request, was grabbing and undressing resident per normal behavior. When staff came in to separate and assist both residents in re-dressing, redness/bruise to R eyelid along with multiple bruises and redness and old various stages of bruises to bil arms/hands. Resident confused alert to self/husband/family does not remember what happened or if husband hurther when asked. Res husband unable to give statement d/t advanced dementia. Resident and resident husband were naked at beginning of shift as well and new redness to R eyelid not noted at that time, separated resident's and residents' husband bed with frequent checks, floor mat placed between residents. Hospice, Dr,[NAME] and POA [NAME] made aware.
Concern: Witnessed grabbing and undressing her. Also found naked at beginning of shift in which staff went in to separate and redress them.
R9 statement was I don't know and He's a good man.
Intervention: Separate residents beds, frequent checks, floor mat placed between residents beds.
-
No monitoring documentation received.
-
Redness was no longer there when assisted with cares at midnight and 2AM.
Witness statements:
B. [NAME] - Does this all the time; shouldn't sleep together, both are aggressive with each other.
D. [NAME] - The two should be separated he's aggressive with her often.
1/30/23-
1/30/2023 09:30
Note Text: IDT Team review of Fall with skin injury. Unit Nurse heard resident husband reciting [NAME] Prayer and movement in room. Unit nurse went in to check on both residents and Observed resident laying on floor mat next to husband bed on R side, with husbandpulling at both arms. Unit nurse noted blood and attempted to move resident onto her back and noted large skin tear along with aggressive behavior from husband pulling and grabbing at resident's right arm. Resident yelling out/aggressive/agitated;staff was unable to separate residents so that nurse can fully assess, husband hitting, grabbing and holding onto wife's arms and grabbing at residents skin tear. Unit nurse had to move bed/pull mat on floor with resident laying on it away from husband's bed and grasp, hoyer sling utilized to get resident into bed, after removing husband from room, resident started grabbing at gown which was wrapped up on R arm and RFA skin tear, ST measuring 16cm x 6cm with active bleeding/seeping wound with half dollar sized hematoma at distal end of wound, area washed with NS and skin flaps unable to be approximated. Resident yelling, 911 called for resident transfer to ER to see if they could do more with wound. Resident's beds were separated by floor mat approx 58in. Dr.[NAME], Hospice and POA, [NAME] was notified. New intervention for sleep assessment on [NAME] and [NAME], Ensure beds are separated by being on opposite wall. Call placed to [NAME] An pharmacy consultant, Medications reviewed, states psych meds arelow doses and continue with Psych consult. Son aware of interventions and is in agreement.
Comments: When returned from hospital applied Vaseline gauze, Xray obtain. CTOH obtained. Documentation on NP note 1/30/23 states resident was in severe pain, screams in pain with any movement of the arm requiring morphine and another longer acting pain med.
Sleep assessment completed for [NAME] and [NAME] (not obtained) and psych consult
LPN - shouldn't sleep in same room, needs her own call light, pulled out of bed by husband.
[NAME] - get them a 1:1
Interview [NAME] - VM left 1/24/24 3:43 PM
3/21/23 0530
R (9) yelling agitated and hitting self in the face trying to get husband to get up and come by her. CNA went to get assistance and when returned R (9) was falling out of bed attempting to get up. CNA noted bruise to L eye, skin tear on leg from lifting her to the wheelchair.
Actions:
CNA called RN supervisor to report.
Bruise/aggression/agitation noted.
Transferred R (9) out of room to common area for 1:1 monitoring.
RN supervisor identified multiple old purple bruising to left arm and BLE's.
Left shin skin tear cleansed and steri strips applied.
Rn attempted to place ice on left eye for swelling - refused.
R (9) was giving Ativan and MSO4
Would calm for moments and then back to yelling and hitting self/clapping demanding to go to husband, smashing arms into w/c armrest remove clothing and kicking staff.
12x7 maroon bruise to r upper bicep with some light-yellow halo around scratches to r back.
R (9) unable to explain how areas obtained
Discussed behavior with NP would like resident seen by psych on 3/23/23, continue prn Ativan.
Hospice and POA notified.
Two staff members directly involved wrote up their witness statement.
5/5/23
6/5/23/23-Injury of unknown cause (there is one on 5/21/23 but not documented until 6/5/23 see last paragraph):
Skin Injury Date: 6/5/2023 at 11:40 PM: RN supervisor was assessing R9's skin injury to left hand, noted purple bruising to right middle finger and pinky finger, AROM WNL, no c/o pain. R9 unable to describe what happened or how bruises occurred but denies being frightful, call light in reach. MD/POA updated, treatment applied.
Note dated as late entry on 6/6/23 at 9:30 AM: IDT team review of skin concern: Unit nurse reports, R9 was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened, Nurse went to assess resident. Cleaned area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot, the food was warm, plate and bowl were cold. NOC nurse Supervisor was assessing R9's skin injury to left hand and noted purple bruising to right middle finger and pinky finger. R9 noted with recent episode of combativeness and resistive with cares. R9 requires supervision with meals, transfer with extensive assist of one. Skin is fragile and on daily aspirin. No new interventions noted or care plan updated.
Skin Injury Date: 6/6/2023 at 3:30 AM: RN supervisor assisted with R9's cares and rebandaged open areas on left middle/index finger, noted 1 cm x 1 cm circular maroon bruise to left bicep and 7 cm x 3 cm bruise to right calf. R9 unable to give description. Area assessed, no swelling or pain noted. NP and POA notified. RN also documented R9 having old discolored/scar tissues to bilateral lower extremities/shins/calf d/t previous areas of skin impairment, R9 denied being scared/unable to describe how areas occurred, no pain, slight agitation with PRN Ativan, will continue to monitor.
6/6/23 at 4:40 AM hospice was updated on bruising and awaited call back.
Note dated as late entry on 6/7/23 at 9:30 AM: IDT team review of bruises. No new interventions noted or care plan updated.
6/6/23 RN documented interview regarding scratched to right cheek that occurred on 5/21/23.m Per RN's description of the incident both R9 and R4 were agitated/yelling/while RN assisting R4 first; R9 was clapping/yelling and scratching at R9's face, RN turned and tried to reassure R9, RN noticed R9 with a small scratched to right cheek with blood on fingernails, another staff was in the room with RN at the time. R9's statement is I love R4 so much. RN wrote on interview question sheet, needs increase psych meds.
13 staff members completed interviewed question forms.
5/28/23 at 1800-Resident to Resident Altercation
Summary: R4 was observed punching R9 in the right side of face. Staff reported incident and an internal investigation was started by the facility. This incident occurred in the facility hallway. Both residents were sitting in wheelchairs. R9 shouted at R4 and he punched [NAME] in the face. Residents were separated.
Assessment completed by the facility for both residents:
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were confused, impaired memory
Predisposing situation factors were identified as none
POA HC was notified and physician
PRN Lorazepam was administered to R4 after the incident
One staff member was interviewed on 5/28/23 at 6pm indicating observing R4 punching R9 1X in the right side of her face, further indicating that we separated them to calm them down. CNA indicated that R9 was aggravating him that's what started it.
Facility utilized P00361 resident to resident altercation flowchart to determine if the incident was reportable. NHA determined that the there was no suffer of pain, physical injury or psychological or emoitional harm as a result of the altercation and therefore did not report to the state agency.
No further investigation. No care plan changes for either resident, no new interventions.
No monitoring of residents after incidents for psychosocial harm.
12/17/23-
Injury of Unknown Origin Incident Report - 12/17/23 6:30 PM
Staff reported to nurse R9 had a 3 cm x 3.5 cm bruise to right eye lateral area. R9 is oriented to self, speech clear, no complaints of pain or discomfort to bruise area and no swelling noted. R9 unable to give description of injury.
Immediate Action Taken: ice for comfort, MD, hospice and POA aware. Not taken to hospital.
Predisposing physiological factors were confused and impaired memory
Interview Questions for Incident:
Employees interviewed. One person suggested R9 may have leaned onto EZ stand. One person suggested R9 bumped eye during a transfer. Nobody else knew.
IDT Note dated 12/18/23 at 2:12 PM stated review of statements from staff, R9 is known to lean to right/rest head on the handle of the EZ stand lift while sitting on the toilet, edge of bed.
What they didn't do - Care plan not changed/updated. No skin assessment attached to investigation.
On 1/24/24 at 3:38 PM Surveyor interviewed [NAME] CNA who has worked here 8 years. Both at table in dining room with other residents and staff.
Mostly don't really care for being put to bed. They are put to bed at same time. At 7:30-8 pm they go to bed. Once they are in the bed they are fine. Giving cares is difficult. Kind of fight back. Separate beds, same room. When someone else is near husband she gets upset. If you give her meds, he yells at them because they don't know. No injuries. Would report to nurse and supervisor. None reported. [NAME] gets a little aggressive at 3 am. Not towards wife. [NAME] sleeps through night. She has [NAME],
Interviewed 3:47 PM, [NAME] cna, agency, once a week will work with [NAME], other days of weeks on other units. Started 3-4 months ago. Never saw aggression towards wife. None to husband. She constantly tells her how much she loves him. He loves her, sometimes the words don't come out. Interactions full of love. He reaches and is rough we he grabs stuff, because if she gets close enough, he will grab for her, he has a strong grip, like a vice, he can move the whole table. Not malicious, just wants to grab her lovingly. Care plan of sitting across from each other arm distance away. On wall in room sign to keep residents separated. He's assuming reason why. She small lady could hurt her if grabbed out of bed. They are both unable to get out of bed, bed lowest, fall mats that are thick on floor, once up they put them up d/t trip hazards. Never fell out of bed that he knows of. Not been interviewed that he knows of regarding the two residents. Viewed res room. Call lights are spliced from one wall unit, but they each have their own.
12/22/23 at 1845- R4 injury of unknown cause:
CNA went to resident room to provide cares, saw large bruise to RT Wrist. CNA indicated did not see bruise there yesterday, bruise is dark blue in color measuring 12x6cm. R9 denied pain to area, ROM normal, R9 does use EZ stand for transfers, also R9 and husband R4 are in room together and in isolation, in the past, R4 has grabbed R4s arms and squeezes them, staff would have to go place R4 further away from R9.
Assessments completed by facility:
Immediate action taken by facility: R9 observed leaning to right side due to COVID, generalized decline, resident leaning and arm is against wheelchair so pillow placed so arm is not in between self and wheelchair.
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were recent illness
Predisposing situation factors were identified as other (describe) uses wheelchair- other described as uses EZ stand for transfers, also in isolation with R9 has in the past frequently observed grabbing R9s arms.
No witness found
POA notified
Physician notified
POA HC was notified and physician
One CNA interviewed indicating not sure what occurred, may have occurred in the room? Further indicated that did not witness incident, not sure what happened and CNA indicated maybe R4 grabbed R9, was not sure who was involved
One CNA interviewed indicating no idea what happened, and that R9 is unable to indicate what occurred.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea, but observing R4 sometimes having R9 hand, but not really knowing.
One CNA interviewed indicating not knowing what happened, was not working at the time
No other investigation information completed, no conclusion no interventions, was not reported to the SA, Police. No further information.
Progress notes:
1/2/2024 09:30
Incident Note
Note Text: IDT team review of skin tear. CNA reported she was taking resident to the bathroom when she became combative and started swinging her arms causing skin tear to left hand. Skin is thin and frail. RN and unit nurse assessed area, area was cleansed with NS and approximated with steri strips. RN supervisor instructed CNA to stop providing cares when resident becomes upset or combative. Dr.[NAME] and POA [NAME] made aware.
12/17/2023 19:00
Incident Note
Note Text: POA, [NAME], MD and Hospice updated r/t Bruise to Rt Lateral eye
12/17/2023 18:30
Incident Note
Note Text: Staff reported to writer r/t a bruise(3cm x3.5cm) to RT eye lateral area, Residents alert, Oriented to self, speech clear, no c/o pain discomfort to bruise area and no swelling noted
9/29/2023 09:30
Incident Note
Note Text: IDT team review of fall: Staff observed residents lying on her RT side on the floor in the common area facing and close to [NAME](spouse), stated take care of [NAME], I love him. Dry and wearing shoes Alert, responsive, denies any pain or discomfort from the fall. Prior to fall resident was sitting in w/c yelling [NAME] had to go to the bathroom. Per staff resident did not want to use the bathroom. Bim score 7, transfer via EZ stand. Dx include Anxiety disorder and cognitive impairment. Pastoral care present in IDT. Resident is strong in the Catholic Faith. Resident will be given a Rosary to redirect focus on her husband. Hospice, son [NAME] and Dr. [NAME] aware.
9/12/2023 09:30
Incident Note
Note Text: IDT team review of skin tear: CNA states she lifted resident leg and placed leg on the foot pedal to take resident from common area to her room, While propelling resident to her room, she kicked her leg off the foot pedal causing leg to hit the w/c pedal causing a 2.5 x 0.5cm skin tear with bruising to periwound. Area was cleansed with NS, adaptic applied and wrapped with kerlix. Resident skin is thin and fragile. Eucerin cream is applied to BLE daily. MD, POA [NAME] and Hospice made aware.
9/11/2023 20:30
Incident Note
Note Text: According to CNA ,CNA picked up the resident leg and put it on the foot pedal and trying to take resident from common area to room, on the way resident kicked off the leg from the pedal and hit the leg on the pedal and got skin tear [2.5 cm x 0.5 cm ] to left back of the leg .surrounding area is bruised. Area cleaned and applied dressing , updated to MD and POA
8/30/2023 18:13
Incident Note
Note Text: IDT Team review of skin tear: Unit Nurse was called to resident room by cna d/t dried blood noted sticking together on top sheet and ST noted to L shin. Res with previous purpura/maroon like bruising to L shin with ST on side of purpura like bruising. Resident skin is frail, dry and thin. Area measured 4.0 x 2.0cm, area cleansed with NS and approximated, 2 steri strips applied. Nursing order written for Eucerin cream BID. Hospice and [NAME] NP made aware. Call placed to POA [NAME], Phone out of service. Callplaced to [NAME] 2nd POA and made aware.
6/26/2023 09:30
Incident Note
Note Text: IDT team review of fall. Unit nurse went into room to check on resident. Resident was observed naked laying on her right side on floor mat next to bed. Bare feet and dry. Denies pain. Staff reports resident was trying to get to her husband who was in next bed asleep.Resident has had several falls from bed looking for Spouse. Family does not want the two separated. Bim score 7.Resident has several interventions in place, body pillow, bari bed, thick floor matt, medication review and toileting plan.Staff reports sheets are slippery. Spoke with [NAME] RN from hospice, informed of slippery sheets. States will order non slippery sheets. MD and POA [NAME] aware. Resident also had temp of 99.1. MD aware,would like for staff to monitor.
6/20/2023 13:30
Incident Note
Note Text: IDT team review of fall. Resident was observed on floor next to bed, states she was trying to get to [NAME], her spouse who was in the bed next to her. She was bare feet and dry. Denies pain. No injury noted. Bim score 7, cognitively impaired, Hx of falls and Dx of Anxiety. Husband and spouse slept together upon admission and had to be seperated due to aggressive towards each other. IDT team discussed separating the 2 by moving [NAME] to the other side of the room but feels may cause increase Anxiety which contribute to increase in falls. Care Conference was held today with POA via phone. APOA was appreciative for all we do in relation to falls. POA, [NAME] does not want his mom and dad to be seperated. IDT team recommend getting a big Pillow with a picture of [NAME]. Hospice was in attendance and will get a pillow and have [NAME] picture on it. Will continue with current Goal to prevent major injury. MD and POA aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of fall: Unit nurse entered resideen room and observed resident on the floor sleeping on floor mat naked and dry, states she was trying to get to her husband who was in the bed next to hers. Resident was angry and combative. No signs of pain indicated, no injury noted. Resident has a hx of falls with several related to trying to get to husband. Couple beds were together when first admitted . Beds had to be seperated due to the couple being aggressive towards each other. Resident has a dx ofCognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up. Current fall mat switched out for thicker floor mat. MD, APOA [NAME] and Hospice made aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT Team review of fall: CNA reporting she heard the bang when resident fell. Resident on floor repeating where is [NAME]. resident was reaching out for his hand. Resident hit her left eye brow on the nightstand creating a laceration. Pressure held for bleeding and Tylenol later given for pain. Hospice nurse Steri Stripped the Left eyebrow. Eye beginning to bruise.Couple beds were together when upon admission. Beds had to be seperated due to the couple being aggressive towards each other. Resident hasa dx of Cognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up, Goal is to prevent Major injury with falls. Night stand was rearranged. MD, POA and Hospice aware.
6/7/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of Bruise: RN supervisor was assisting with cares and rebandaging open areas on L middle/index finger and noted 1.0cm x 1.0cm circular [NAME] bruise to L bicep and 7.0 x 3.0cm bruise to R calf. No swelling noted. Denies pain or discomfort.Resident unable to state what happened due to cognitive impairment.Resident skin is frail, on daily Aspirin. Transfer via 1 assist. Recent episode of combativeness and resistive with cares.Dx includes cognitive impairment and Psychotic disorder with Delusions.[NAME] NP, Hospice ([NAME] RN) and son [NAME] made aware.
6/6/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin concern: Unit nurse reports, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold. Noc RN supervisor was assessing residents skin injury to L hand and noted purple bruising to R middle finger and pinky finger. Resident noted with recent episode of combativeness and resistive with cares. Resident requires supervision with meals, transfer with extensive assist of one. Bim score 8, dx include Anxiety and Psychotic disorder with delusions.Skin is fragile. On daily Aspirin. MD,Hospice and POA.[NAME] aware.
6/5/2023 10:45
Incident Note
Late Entry:
Note Text: At 1030, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold.
5/29/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team team review of physical aggression.CNA observed resident's spouse strike her on the right side of her face. The 2 were immediately separated. No bruising, pain or injury was noted. No further harm to harm towards one another. This was a 1 time episode.
5/28/2023 18:58
Incident Note
Note Text: CNA reported that I Observed [NAME] punching [NAME] in the right side of her face, so we separated them to calm them down .[NAME] was aggravating him that's what started it
5/22/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin abrasion: Staff noted Resident being agitated d/t husband being agitated and calling out. While staff was doing cares on husband first. Resident was scratching/rubbing face and clapping and obtained a small abrasion to a mole to R side of her face, area with small amt bleeding, cleansed and band aid applied, bleeding subsidized.
Nails were short and jagged; so nails trimmed and filed. Hospice, NP and POA, [NAME] aware.
5/8/2023 09:30
Incident Note[TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2 of 2
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. were...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2 of 2
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. were receiving 1:1 caregiver. Doing well sharing the room. Different interventions, at first slept in the same bed, family never wanted them in the same room always. Situation were they were seeking out for each other, and it was a safety situation because they were pulling on each other. Them seeking out companionship became then stopped and stated, in order for them to get a restful night, needed to separate them out so they can still see each other.
Aggressive or negative contact between the two of them? - 1/24/23 bed was in the same room together beds together, grabbing and pulling at clothing. Discoloration to Mrs. [NAME]. Investigation completed. 5/28/23 1800 - CNA reported [NAME] punched Mrs. [NAME]. beds were separated at that time.
Upon admission physical contact was never shared with us that there was sexual contact still between the two residents. Refused to acknowledge that it could be an intimate setting. No assessment of consent was obtained prior to admission, NHA stated she does feel that [NAME] would be able to consent.
1/24 incident - Separate residents - frequent checks and separate beds with floor mat in-between. In investigation, staff had felt that they shouldn't sleep in the same the same bed because he is aggressive together. Investigation showed no injuries and [NAME] was pleasant and calm. 72 hour monitoring would have been put in place. Police were not contacted. No additional staff statements, just two. Visually seen grabbing and undressing her. Would need to refer to flowsheet, on whether it was res-to-res. NHA brought in flowcharts. Witness statements stated that they saw him pulling on her. Review of flowchart completed with NHA, it was not an injury of unknown origin because the redness went away.
NHA acknowleded that she did not submit report to SA for any of the below listed incidents or injuries of unknown origin.
Request
Injury of Unknown 6/5; 8/30; 12/17; 3/21; 5/5; 12/22
Investigation: 1/24; 1/30; 5/28
01/24/24 02:14 PM Interview with [NAME], CNA - [NAME] can get agitated at times when trying to get him up. He may grip and make noises, but has never hurt her. States that sometimes he will yell at [NAME], but usually it is [NAME] who does the talking. Never really had an issue with them sharing a room.
01/24/24 04:06 PM - Interview with [NAME], Hospice RN. States that she has worked with both residents for sometime. Notes that they are only oriented to themselves and each other. [NAME] sees psych for med management due to yelling out. [NAME] is more repetitive behavior. Has no concerns with their interactions or sharing a room. When she is here they are usually on the opposite side of the table. Does recall that they needed to have beds separated because [NAME] would reach for [NAME]. No aggression that she is aware of.
01/24/24 05:32 PM Phone call with POA - [NAME] - states no concerns. He is an MD and he knows his parents very well. His dad has a brain disease which may cause some issues. Is on medications, when he goes to the bathroom he feels better. It was parents dying wish to share room. Facility does a great job and does well accommodating them.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 06
Triggers: Hospice; Ltd ROM w/o Svs
Observation: Sleeping in bed, bed at regular height. under covers. Husband in bed next to her. lights off.
01/22/24 10:38 AM - CNA entered room with lift. knocked on door and announced self.
01/22/24 01:27 PM - Spoke with [NAME]. Stated she likes it here. Was recently ill, but feeling better now. Likes living with spouse, and being able to be with him all the time. Observed with shawl on and sitting in lounge area watching TV. Husband sitting across from her.
01/24/24 01:14 PM - Observed [NAME] in the lounge with husband sitting across table from her. Resident is asleep. Observed NHA approach [NAME] and ask if she likes living with her husband. [NAME] indicated yes.
Concerns: 1/10/24 MD note indicates DX of vascular dementia. Resident is on several psychotropic medications and a antipsychotic. Additional DX of OCD, Bipolar Disorder, Anxiety and Depression.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 00 - Staff assessment for severely impaired.
Triggers: Alz/Dementia w/Antipsyh; Hospice
Observation: Resident is in low bed, lights off, door slightly ajar. Wife is in bed next to resident, also asleep. Resident is partially clothed, just a sheet.
01/24/24 01:14 PM - Observed resident sitting in lounge area with wife across from him at the table. Resident is reading the newspaper. NHA approached resident and asked if he likes living with his wife. His response was yes.
TIMELINE
R9 admitted to SNF on 1/5/23 from independent living. Diagnoses: Hemiplegia and hemiparesis with frontal lobe and executive function deficit following a cerebrovascular disease affecting right dominant side, anxiety disorder, psychotic disorder with delusions due to known physiological condition, mild cognitive impairment of uncertain or unknown etiology. MDS dated on 1/10/24 with BIMS of 6. R9 has an activated POA.
1/24/23-
1/25/23 Late Entry:
Note Text: IDT team review of skin concern: Resident husband who sleeps right next to resident in same room different bed, pulled up closely to resident per family request, was grabbing and undressing resident per normal behavior. When staff came in to separate and assist both residents in re-dressing, redness/bruise to R eyelid along with multiple bruises and redness and old various stages of bruises to bil arms/hands. Resident confused alert to self/husband/family does not remember what happened or if husband hurther when asked. Res husband unable to give statement d/t advanced dementia. Resident and resident husband were naked at beginning of shift as well and new redness to R eyelid not noted at that time, separated resident's and residents' husband bed with frequent checks, floor mat placed between residents. Hospice, Dr,[NAME] and POA [NAME] made aware.
Concern: Witnessed grabbing and undressing her. Also found naked at beginning of shift in which staff went in to separate and redress them.
R9 statement was I don't know and He's a good man.
Intervention: Separate residents beds, frequent checks, floor mat placed between residents beds.
-
No monitoring documentation received.
-
Redness was no longer there when assisted with cares at midnight and 2AM.
Witness statements:
B. [NAME] - Does this all the time; shouldn't sleep together, both are aggressive with each other.
D. [NAME] - The two should be separated he's aggressive with her often.
1/30/23-
1/30/2023 09:30
Note Text: IDT Team review of Fall with skin injury. Unit Nurse heard resident husband reciting [NAME] Prayer and movement in room. Unit nurse went in to check on both residents and Observed resident laying on floor mat next to husband bed on R side, with husbandpulling at both arms. Unit nurse noted blood and attempted to move resident onto her back and noted large skin tear along with aggressive behavior from husband pulling and grabbing at resident's right arm. Resident yelling out/aggressive/agitated;staff was unable to separate residents so that nurse can fully assess, husband hitting, grabbing and holding onto wife's arms and grabbing at residents skin tear. Unit nurse had to move bed/pull mat on floor with resident laying on it away from husband's bed and grasp, hoyer sling utilized to get resident into bed, after removing husband from room, resident started grabbing at gown which was wrapped up on R arm and RFA skin tear, ST measuring 16cm x 6cm with active bleeding/seeping wound with half dollar sized hematoma at distal end of wound, area washed with NS and skin flaps unable to be approximated. Resident yelling, 911 called for resident transfer to ER to see if they could do more with wound. Resident's beds were separated by floor mat approx 58in. Dr.[NAME], Hospice and POA, [NAME] was notified. New intervention for sleep assessment on [NAME] and [NAME], Ensure beds are separated by being on opposite wall. Call placed to [NAME] An pharmacy consultant, Medications reviewed, states psych meds arelow doses and continue with Psych consult. Son aware of interventions and is in agreement.
Comments: When returned from hospital applied Vaseline gauze, Xray obtain. CTOH obtained. Documentation on NP note 1/30/23 states resident was in severe pain, screams in pain with any movement of the arm requiring morphine and another longer acting pain med.
Sleep assessment completed for [NAME] and [NAME] (not obtained) and psych consult
LPN - shouldn't sleep in same room, needs her own call light, pulled out of bed by husband.
[NAME] - get them a 1:1
Interview [NAME] - VM left 1/24/24 3:43 PM
3/21/23 0530
R (9) yelling agitated and hitting self in the face trying to get husband to get up and come by her. CNA went to get assistance and when returned R (9) was falling out of bed attempting to get up. CNA noted bruise to L eye, skin tear on leg from lifting her to the wheelchair.
Actions:
CNA called RN supervisor to report.
Bruise/aggression/agitation noted.
Transferred R (9) out of room to common area for 1:1 monitoring.
RN supervisor identified multiple old purple bruising to left arm and BLE's.
Left shin skin tear cleansed and steri strips applied.
Rn attempted to place ice on left eye for swelling - refused.
R (9) was giving Ativan and MSO4
Would calm for moments and then back to yelling and hitting self/clapping demanding to go to husband, smashing arms into w/c armrest remove clothing and kicking staff.
12x7 maroon bruise to r upper bicep with some light-yellow halo around scratches to r back.
R (9) unable to explain how areas obtained
Discussed behavior with NP would like resident seen by psych on 3/23/23, continue prn Ativan.
Hospice and POA notified.
Two staff members directly involved wrote up their witness statement.
5/5/23
6/5/23/23-Injury of unknown cause (there is one on 5/21/23 but not documented until 6/5/23 see last paragraph):
Skin Injury Date: 6/5/2023 at 11:40 PM: RN supervisor was assessing R9's skin injury to left hand, noted purple bruising to right middle finger and pinky finger, AROM WNL, no c/o pain. R9 unable to describe what happened or how bruises occurred but denies being frightful, call light in reach. MD/POA updated, treatment applied.
Note dated as late entry on 6/6/23 at 9:30 AM: IDT team review of skin concern: Unit nurse reports, R9 was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened, Nurse went to assess resident. Cleaned area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot, the food was warm, plate and bowl were cold. NOC nurse Supervisor was assessing R9's skin injury to left hand and noted purple bruising to right middle finger and pinky finger. R9 noted with recent episode of combativeness and resistive with cares. R9 requires supervision with meals, transfer with extensive assist of one. Skin is fragile and on daily aspirin. No new interventions noted or care plan updated.
Skin Injury Date: 6/6/2023 at 3:30 AM: RN supervisor assisted with R9's cares and rebandaged open areas on left middle/index finger, noted 1 cm x 1 cm circular maroon bruise to left bicep and 7 cm x 3 cm bruise to right calf. R9 unable to give description. Area assessed, no swelling or pain noted. NP and POA notified. RN also documented R9 having old discolored/scar tissues to bilateral lower extremities/shins/calf d/t previous areas of skin impairment, R9 denied being scared/unable to describe how areas occurred, no pain, slight agitation with PRN Ativan, will continue to monitor.
6/6/23 at 4:40 AM hospice was updated on bruising and awaited call back.
Note dated as late entry on 6/7/23 at 9:30 AM: IDT team review of bruises. No new interventions noted or care plan updated.
6/6/23 RN documented interview regarding scratched to right cheek that occurred on 5/21/23.m Per RN's description of the incident both R9 and R4 were agitated/yelling/while RN assisting R4 first; R9 was clapping/yelling and scratching at R9's face, RN turned and tried to reassure R9, RN noticed R9 with a small scratched to right cheek with blood on fingernails, another staff was in the room with RN at the time. R9's statement is I love R4 so much. RN wrote on interview question sheet, needs increase psych meds.
13 staff members completed interviewed question forms.
5/28/23 at 1800-Resident to Resident Altercation
Summary: R4 was observed punching R9 in the right side of face. Staff reported incident and an internal investigation was started by the facility. This incident occurred in the facility hallway. Both residents were sitting in wheelchairs. R9 shouted at R4 and he punched [NAME] in the face. Residents were separated.
Assessment completed by the facility for both residents:
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were confused, impaired memory
Predisposing situation factors were identified as none
POA HC was notified and physician
PRN Lorazepam was administered to R4 after the incident
One staff member was interviewed on 5/28/23 at 6pm indicating observing R4 punching R9 1X in the right side of her face, further indicating that we separated them to calm them down. CNA indicated that R9 was aggravating him that's what started it.
Facility utilized P00361 resident to resident altercation flowchart to determine if the incident was reportable. NHA determined that the there was no suffer of pain, physical injury or psychological or emoitional harm as a result of the altercation and therefore did not report to the state agency.
No further investigation. No care plan changes for either resident, no new interventions.
No monitoring of residents after incidents for psychosocial harm.
12/17/23-
Injury of Unknown Origin Incident Report - 12/17/23 6:30 PM
Staff reported to nurse R9 had a 3 cm x 3.5 cm bruise to right eye lateral area. R9 is oriented to self, speech clear, no complaints of pain or discomfort to bruise area and no swelling noted. R9 unable to give description of injury.
Immediate Action Taken: ice for comfort, MD, hospice and POA aware. Not taken to hospital.
Predisposing physiological factors were confused and impaired memory
Interview Questions for Incident:
Employees interviewed. One person suggested R9 may have leaned onto EZ stand. One person suggested R9 bumped eye during a transfer. Nobody else knew.
IDT Note dated 12/18/23 at 2:12 PM stated review of statements from staff, R9 is known to lean to right/rest head on the handle of the EZ stand lift while sitting on the toilet, edge of bed.
What they didn't do - Care plan not changed/updated. No skin assessment attached to investigation.
On 1/24/24 at 3:38 PM Surveyor interviewed [NAME] CNA who has worked here 8 years. Both at table in dining room with other residents and staff.
Mostly don't really care for being put to bed. They are put to bed at same time. At 7:30-8 pm they go to bed. Once they are in the bed they are fine. Giving cares is difficult. Kind of fight back. Separate beds, same room. When someone else is near husband she gets upset. If you give her meds, he yells at them because they don't know. No injuries. Would report to nurse and supervisor. None reported. [NAME] gets a little aggressive at 3 am. Not towards wife. [NAME] sleeps through night. She has [NAME],
Interviewed 3:47 PM, [NAME] cna, agency, once a week will work with [NAME], other days of weeks on other units. Started 3-4 months ago. Never saw aggression towards wife. None to husband. She constantly tells her how much she loves him. He loves her, sometimes the words don't come out. Interactions full of love. He reaches and is rough we he grabs stuff, because if she gets close enough, he will grab for her, he has a strong grip, like a vice, he can move the whole table. Not malicious, just wants to grab her lovingly. Care plan of sitting across from each other arm distance away. On wall in room sign to keep residents separated. He's assuming reason why. She small lady could hurt her if grabbed out of bed. They are both unable to get out of bed, bed lowest, fall mats that are thick on floor, once up they put them up d/t trip hazards. Never fell out of bed that he knows of. Not been interviewed that he knows of regarding the two residents. Viewed res room. Call lights are spliced from one wall unit, but they each have their own.
12/22/23 at 1845- R4 injury of unknown cause:
CNA went to resident room to provide cares, saw large bruise to RT Wrist. CNA indicated did not see bruise there yesterday, bruise is dark blue in color measuring 12x6cm. R9 denied pain to area, ROM normal, R9 does use EZ stand for transfers, also R9 and husband R4 are in room together and in isolation, in the past, R4 has grabbed R4s arms and squeezes them, staff would have to go place R4 further away from R9.
Assessments completed by facility:
Immediate action taken by facility: R9 observed leaning to right side due to COVID, generalized decline, resident leaning and arm is against wheelchair so pillow placed so arm is not in between self and wheelchair.
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were recent illness
Predisposing situation factors were identified as other (describe) uses wheelchair- other described as uses EZ stand for transfers, also in isolation with R9 has in the past frequently observed grabbing R9s arms.
No witness found
POA notified
Physician notified
POA HC was notified and physician
One CNA interviewed indicating not sure what occurred, may have occurred in the room? Further indicated that did not witness incident, not sure what happened and CNA indicated maybe R4 grabbed R9, was not sure who was involved
One CNA interviewed indicating no idea what happened, and that R9 is unable to indicate what occurred.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea, but observing R4 sometimes having R9 hand, but not really knowing.
One CNA interviewed indicating not knowing what happened, was not working at the time
No other investigation information completed, no conclusion no interventions, was not reported to the SA, Police. No further information.
Progress notes:
1/2/2024 09:30
Incident Note
Note Text: IDT team review of skin tear. CNA reported she was taking resident to the bathroom when she became combative and started swinging her arms causing skin tear to left hand. Skin is thin and frail. RN and unit nurse assessed area, area was cleansed with NS and approximated with steri strips. RN supervisor instructed CNA to stop providing cares when resident becomes upset or combative. Dr.[NAME] and POA [NAME] made aware.
12/17/2023 19:00
Incident Note
Note Text: POA, [NAME], MD and Hospice updated r/t Bruise to Rt Lateral eye
12/17/2023 18:30
Incident Note
Note Text: Staff reported to writer r/t a bruise(3cm x3.5cm) to RT eye lateral area, Residents alert, Oriented to self, speech clear, no c/o pain discomfort to bruise area and no swelling noted
9/29/2023 09:30
Incident Note
Note Text: IDT team review of fall: Staff observed residents lying on her RT side on the floor in the common area facing and close to [NAME](spouse), stated take care of [NAME], I love him. Dry and wearing shoes Alert, responsive, denies any pain or discomfort from the fall. Prior to fall resident was sitting in w/c yelling [NAME] had to go to the bathroom. Per staff resident did not want to use the bathroom. Bim score 7, transfer via EZ stand. Dx include Anxiety disorder and cognitive impairment. Pastoral care present in IDT. Resident is strong in the Catholic Faith. Resident will be given a Rosary to redirect focus on her husband. Hospice, son [NAME] and Dr. [NAME] aware.
9/12/2023 09:30
Incident Note
Note Text: IDT team review of skin tear: CNA states she lifted resident leg and placed leg on the foot pedal to take resident from common area to her room, While propelling resident to her room, she kicked her leg off the foot pedal causing leg to hit the w/c pedal causing a 2.5 x 0.5cm skin tear with bruising to periwound. Area was cleansed with NS, adaptic applied and wrapped with kerlix. Resident skin is thin and fragile. Eucerin cream is applied to BLE daily. MD, POA [NAME] and Hospice made aware.
9/11/2023 20:30
Incident Note
Note Text: According to CNA ,CNA picked up the resident leg and put it on the foot pedal and trying to take resident from common area to room, on the way resident kicked off the leg from the pedal and hit the leg on the pedal and got skin tear [2.5 cm x 0.5 cm ] to left back of the leg .surrounding area is bruised. Area cleaned and applied dressing , updated to MD and POA
8/30/2023 18:13
Incident Note
Note Text: IDT Team review of skin tear: Unit Nurse was called to resident room by cna d/t dried blood noted sticking together on top sheet and ST noted to L shin. Res with previous purpura/maroon like bruising to L shin with ST on side of purpura like bruising. Resident skin is frail, dry and thin. Area measured 4.0 x 2.0cm, area cleansed with NS and approximated, 2 steri strips applied. Nursing order written for Eucerin cream BID. Hospice and [NAME] NP made aware. Call placed to POA [NAME], Phone out of service. Callplaced to [NAME] 2nd POA and made aware.
6/26/2023 09:30
Incident Note
Note Text: IDT team review of fall. Unit nurse went into room to check on resident. Resident was observed naked laying on her right side on floor mat next to bed. Bare feet and dry. Denies pain. Staff reports resident was trying to get to her husband who was in next bed asleep.Resident has had several falls from bed looking for Spouse. Family does not want the two separated. Bim score 7.Resident has several interventions in place, body pillow, bari bed, thick floor matt, medication review and toileting plan.Staff reports sheets are slippery. Spoke with [NAME] RN from hospice, informed of slippery sheets. States will order non slippery sheets. MD and POA [NAME] aware. Resident also had temp of 99.1. MD aware,would like for staff to monitor.
6/20/2023 13:30
Incident Note
Note Text: IDT team review of fall. Resident was observed on floor next to bed, states she was trying to get to [NAME], her spouse who was in the bed next to her. She was bare feet and dry. Denies pain. No injury noted. Bim score 7, cognitively impaired, Hx of falls and Dx of Anxiety. Husband and spouse slept together upon admission and had to be seperated due to aggressive towards each other. IDT team discussed separating the 2 by moving [NAME] to the other side of the room but feels may cause increase Anxiety which contribute to increase in falls. Care Conference was held today with POA via phone. APOA was appreciative for all we do in relation to falls. POA, [NAME] does not want his mom and dad to be seperated. IDT team recommend getting a big Pillow with a picture of [NAME]. Hospice was in attendance and will get a pillow and have [NAME] picture on it. Will continue with current Goal to prevent major injury. MD and POA aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of fall: Unit nurse entered resideen room and observed resident on the floor sleeping on floor mat naked and dry, states she was trying to get to her husband who was in the bed next to hers. Resident was angry and combative. No signs of pain indicated, no injury noted. Resident has a hx of falls with several related to trying to get to husband. Couple beds were together when first admitted . Beds had to be seperated due to the couple being aggressive towards each other. Resident has a dx ofCognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up. Current fall mat switched out for thicker floor mat. MD, APOA [NAME] and Hospice made aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT Team review of fall: CNA reporting she heard the bang when resident fell. Resident on floor repeating where is [NAME]. resident was reaching out for his hand. Resident hit her left eye brow on the nightstand creating a laceration. Pressure held for bleeding and Tylenol later given for pain. Hospice nurse Steri Stripped the Left eyebrow. Eye beginning to bruise.Couple beds were together when upon admission. Beds had to be seperated due to the couple being aggressive towards each other. Resident hasa dx of Cognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up, Goal is to prevent Major injury with falls. Night stand was rearranged. MD, POA and Hospice aware.
6/7/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of Bruise: RN supervisor was assisting with cares and rebandaging open areas on L middle/index finger and noted 1.0cm x 1.0cm circular [NAME] bruise to L bicep and 7.0 x 3.0cm bruise to R calf. No swelling noted. Denies pain or discomfort.Resident unable to state what happened due to cognitive impairment.Resident skin is frail, on daily Aspirin. Transfer via 1 assist. Recent episode of combativeness and resistive with cares.Dx includes cognitive impairment and Psychotic disorder with Delusions.[NAME] NP, Hospice ([NAME] RN) and son [NAME] made aware.
6/6/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin concern: Unit nurse reports, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold. Noc RN supervisor was assessing residents skin injury to L hand and noted purple bruising to R middle finger and pinky finger. Resident noted with recent episode of combativeness and resistive with cares. Resident requires supervision with meals, transfer with extensive assist of one. Bim score 8, dx include Anxiety and Psychotic disorder with delusions.Skin is fragile. On daily Aspirin. MD,Hospice and POA.[NAME] aware.
6/5/2023 10:45
Incident Note
Late Entry:
Note Text: At 1030, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold.
5/29/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team team review of physical aggression.CNA observed resident's spouse strike her on the right side of her face. The 2 were immediately separated. No bruising, pain or injury was noted. No further harm to harm towards one another. This was a 1 time episode.
5/28/2023 18:58
Incident Note
Note Text: CNA reported that I Observed [NAME] punching [NAME] in the right side of her face, so we separated them to calm them down .[NAME] was aggravating him that's what started it
5/22/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin abrasion: Staff noted Resident being agitated d/t husband being agitated and calling out. While staff was doing cares on husband first. Resident was scratching/rubbing face and clapping and obtained a small abrasion to a mole to R side of her face, area with small amt bleeding, cleansed and band aid applied, bleeding subsidized.
Nails were short and jagged; so nails trimmed and filed. Hospice, NP and POA, [NAME] aware.
5/8/2023 09:30
Incident Note [TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2 of 2
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. were...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2 of 2
Resident #9
Abuse
Interview with NHA and DON 01/24/24 11:19 AM
Came to the facility from AL for increased in care. were receiving 1:1 caregiver. Doing well sharing the room. Different interventions, at first slept in the same bed, family never wanted them in the same room always. Situation were they were seeking out for each other, and it was a safety situation because they were pulling on each other. Them seeking out companionship became then stopped and stated, in order for them to get a restful night, needed to separate them out so they can still see each other.
Aggressive or negative contact between the two of them? - 1/24/23 bed was in the same room together beds together, grabbing and pulling at clothing. Discoloration to Mrs. [NAME]. Investigation completed. 5/28/23 1800 - CNA reported [NAME] punched Mrs. [NAME]. beds were separated at that time.
Upon admission physical contact was never shared with us that there was sexual contact still between the two residents. Refused to acknowledge that it could be an intimate setting. No assessment of consent was obtained prior to admission, NHA stated she does feel that [NAME] would be able to consent.
1/24 incident - Separate residents - frequent checks and separate beds with floor mat in-between. In investigation, staff had felt that they shouldn't sleep in the same the same bed because he is aggressive together. Investigation showed no injuries and [NAME] was pleasant and calm. 72 hour monitoring would have been put in place. Police were not contacted. No additional staff statements, just two. Visually seen grabbing and undressing her. Would need to refer to flowsheet, on whether it was res-to-res. NHA brought in flowcharts. Witness statements stated that they saw him pulling on her. Review of flowchart completed with NHA, it was not an injury of unknown origin because the redness went away.
NHA acknowleded that she did not submit report to SA for any of the below listed incidents or injuries of unknown origin.
Request
Injury of Unknown 6/5; 8/30; 12/17; 3/21; 5/5; 12/22
Investigation: 1/24; 1/30; 5/28
01/24/24 02:14 PM Interview with [NAME], CNA - [NAME] can get agitated at times when trying to get him up. He may grip and make noises, but has never hurt her. States that sometimes he will yell at [NAME], but usually it is [NAME] who does the talking. Never really had an issue with them sharing a room.
01/24/24 04:06 PM - Interview with [NAME], Hospice RN. States that she has worked with both residents for sometime. Notes that they are only oriented to themselves and each other. [NAME] sees psych for med management due to yelling out. [NAME] is more repetitive behavior. Has no concerns with their interactions or sharing a room. When she is here they are usually on the opposite side of the table. Does recall that they needed to have beds separated because [NAME] would reach for [NAME]. No aggression that she is aware of.
01/24/24 05:32 PM Phone call with POA - [NAME] - states no concerns. He is an MD and he knows his parents very well. His dad has a brain disease which may cause some issues. Is on medications, when he goes to the bathroom he feels better. It was parents dying wish to share room. Facility does a great job and does well accommodating them.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 06
Triggers: Hospice; Ltd ROM w/o Svs
Observation: Sleeping in bed, bed at regular height. under covers. Husband in bed next to her. lights off.
01/22/24 10:38 AM - CNA entered room with lift. knocked on door and announced self.
01/22/24 01:27 PM - Spoke with [NAME]. Stated she likes it here. Was recently ill, but feeling better now. Likes living with spouse, and being able to be with him all the time. Observed with shawl on and sitting in lounge area watching TV. Husband sitting across from her.
01/24/24 01:14 PM - Observed [NAME] in the lounge with husband sitting across table from her. Resident is asleep. Observed NHA approach [NAME] and ask if she likes living with her husband. [NAME] indicated yes.
Concerns: 1/10/24 MD note indicates DX of vascular dementia. Resident is on several psychotropic medications and a antipsychotic. Additional DX of OCD, Bipolar Disorder, Anxiety and Depression.
[NAME], [NAME] RM: [ROOM NUMBER]
Approach: 01/22/24 10:36 AM Sleeping
admit date : [DATE]
BIMS: 00 - Staff assessment for severely impaired.
Triggers: Alz/Dementia w/Antipsyh; Hospice
Observation: Resident is in low bed, lights off, door slightly ajar. Wife is in bed next to resident, also asleep. Resident is partially clothed, just a sheet.
01/24/24 01:14 PM - Observed resident sitting in lounge area with wife across from him at the table. Resident is reading the newspaper. NHA approached resident and asked if he likes living with his wife. His response was yes.
TIMELINE
R9 admitted to SNF on 1/5/23 from independent living. Diagnoses: Hemiplegia and hemiparesis with frontal lobe and executive function deficit following a cerebrovascular disease affecting right dominant side, anxiety disorder, psychotic disorder with delusions due to known physiological condition, mild cognitive impairment of uncertain or unknown etiology. MDS dated on 1/10/24 with BIMS of 6. R9 has an activated POA.
1/24/23-
1/25/23 Late Entry:
Note Text: IDT team review of skin concern: Resident husband who sleeps right next to resident in same room different bed, pulled up closely to resident per family request, was grabbing and undressing resident per normal behavior. When staff came in to separate and assist both residents in re-dressing, redness/bruise to R eyelid along with multiple bruises and redness and old various stages of bruises to bil arms/hands. Resident confused alert to self/husband/family does not remember what happened or if husband hurther when asked. Res husband unable to give statement d/t advanced dementia. Resident and resident husband were naked at beginning of shift as well and new redness to R eyelid not noted at that time, separated resident's and residents' husband bed with frequent checks, floor mat placed between residents. Hospice, Dr,[NAME] and POA [NAME] made aware.
Concern: Witnessed grabbing and undressing her. Also found naked at beginning of shift in which staff went in to separate and redress them.
R9 statement was I don't know and He's a good man.
Intervention: Separate residents beds, frequent checks, floor mat placed between residents beds.
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No monitoring documentation received.
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Redness was no longer there when assisted with cares at midnight and 2AM.
Witness statements:
B. [NAME] - Does this all the time; shouldn't sleep together, both are aggressive with each other.
D. [NAME] - The two should be separated he's aggressive with her often.
1/30/23-
1/30/2023 09:30
Note Text: IDT Team review of Fall with skin injury. Unit Nurse heard resident husband reciting [NAME] Prayer and movement in room. Unit nurse went in to check on both residents and Observed resident laying on floor mat next to husband bed on R side, with husbandpulling at both arms. Unit nurse noted blood and attempted to move resident onto her back and noted large skin tear along with aggressive behavior from husband pulling and grabbing at resident's right arm. Resident yelling out/aggressive/agitated;staff was unable to separate residents so that nurse can fully assess, husband hitting, grabbing and holding onto wife's arms and grabbing at residents skin tear. Unit nurse had to move bed/pull mat on floor with resident laying on it away from husband's bed and grasp, hoyer sling utilized to get resident into bed, after removing husband from room, resident started grabbing at gown which was wrapped up on R arm and RFA skin tear, ST measuring 16cm x 6cm with active bleeding/seeping wound with half dollar sized hematoma at distal end of wound, area washed with NS and skin flaps unable to be approximated. Resident yelling, 911 called for resident transfer to ER to see if they could do more with wound. Resident's beds were separated by floor mat approx 58in. Dr.[NAME], Hospice and POA, [NAME] was notified. New intervention for sleep assessment on [NAME] and [NAME], Ensure beds are separated by being on opposite wall. Call placed to [NAME] An pharmacy consultant, Medications reviewed, states psych meds arelow doses and continue with Psych consult. Son aware of interventions and is in agreement.
Comments: When returned from hospital applied Vaseline gauze, Xray obtain. CTOH obtained. Documentation on NP note 1/30/23 states resident was in severe pain, screams in pain with any movement of the arm requiring morphine and another longer acting pain med.
Sleep assessment completed for [NAME] and [NAME] (not obtained) and psych consult
LPN - shouldn't sleep in same room, needs her own call light, pulled out of bed by husband.
[NAME] - get them a 1:1
Interview [NAME] - VM left 1/24/24 3:43 PM
3/21/23 0530
R (9) yelling agitated and hitting self in the face trying to get husband to get up and come by her. CNA went to get assistance and when returned R (9) was falling out of bed attempting to get up. CNA noted bruise to L eye, skin tear on leg from lifting her to the wheelchair.
Actions:
CNA called RN supervisor to report.
Bruise/aggression/agitation noted.
Transferred R (9) out of room to common area for 1:1 monitoring.
RN supervisor identified multiple old purple bruising to left arm and BLE's.
Left shin skin tear cleansed and steri strips applied.
Rn attempted to place ice on left eye for swelling - refused.
R (9) was giving Ativan and MSO4
Would calm for moments and then back to yelling and hitting self/clapping demanding to go to husband, smashing arms into w/c armrest remove clothing and kicking staff.
12x7 maroon bruise to r upper bicep with some light-yellow halo around scratches to r back.
R (9) unable to explain how areas obtained
Discussed behavior with NP would like resident seen by psych on 3/23/23, continue prn Ativan.
Hospice and POA notified.
Two staff members directly involved wrote up their witness statement.
5/5/23
6/5/23/23-Injury of unknown cause (there is one on 5/21/23 but not documented until 6/5/23 see last paragraph):
Skin Injury Date: 6/5/2023 at 11:40 PM: RN supervisor was assessing R9's skin injury to left hand, noted purple bruising to right middle finger and pinky finger, AROM WNL, no c/o pain. R9 unable to describe what happened or how bruises occurred but denies being frightful, call light in reach. MD/POA updated, treatment applied.
Note dated as late entry on 6/6/23 at 9:30 AM: IDT team review of skin concern: Unit nurse reports, R9 was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened, Nurse went to assess resident. Cleaned area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot, the food was warm, plate and bowl were cold. NOC nurse Supervisor was assessing R9's skin injury to left hand and noted purple bruising to right middle finger and pinky finger. R9 noted with recent episode of combativeness and resistive with cares. R9 requires supervision with meals, transfer with extensive assist of one. Skin is fragile and on daily aspirin. No new interventions noted or care plan updated.
Skin Injury Date: 6/6/2023 at 3:30 AM: RN supervisor assisted with R9's cares and rebandaged open areas on left middle/index finger, noted 1 cm x 1 cm circular maroon bruise to left bicep and 7 cm x 3 cm bruise to right calf. R9 unable to give description. Area assessed, no swelling or pain noted. NP and POA notified. RN also documented R9 having old discolored/scar tissues to bilateral lower extremities/shins/calf d/t previous areas of skin impairment, R9 denied being scared/unable to describe how areas occurred, no pain, slight agitation with PRN Ativan, will continue to monitor.
6/6/23 at 4:40 AM hospice was updated on bruising and awaited call back.
Note dated as late entry on 6/7/23 at 9:30 AM: IDT team review of bruises. No new interventions noted or care plan updated.
6/6/23 RN documented interview regarding scratched to right cheek that occurred on 5/21/23.m Per RN's description of the incident both R9 and R4 were agitated/yelling/while RN assisting R4 first; R9 was clapping/yelling and scratching at R9's face, RN turned and tried to reassure R9, RN noticed R9 with a small scratched to right cheek with blood on fingernails, another staff was in the room with RN at the time. R9's statement is I love R4 so much. RN wrote on interview question sheet, needs increase psych meds.
13 staff members completed interviewed question forms.
5/28/23 at 1800-Resident to Resident Altercation
Summary: R4 was observed punching R9 in the right side of face. Staff reported incident and an internal investigation was started by the facility. This incident occurred in the facility hallway. Both residents were sitting in wheelchairs. R9 shouted at R4 and he punched [NAME] in the face. Residents were separated.
Assessment completed by the facility for both residents:
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were confused, impaired memory
Predisposing situation factors were identified as none
POA HC was notified and physician
PRN Lorazepam was administered to R4 after the incident
One staff member was interviewed on 5/28/23 at 6pm indicating observing R4 punching R9 1X in the right side of her face, further indicating that we separated them to calm them down. CNA indicated that R9 was aggravating him that's what started it.
Facility utilized P00361 resident to resident altercation flowchart to determine if the incident was reportable. NHA determined that the there was no suffer of pain, physical injury or psychological or emoitional harm as a result of the altercation and therefore did not report to the state agency.
No further investigation. No care plan changes for either resident, no new interventions.
No monitoring of residents after incidents for psychosocial harm.
12/17/23-
Injury of Unknown Origin Incident Report - 12/17/23 6:30 PM
Staff reported to nurse R9 had a 3 cm x 3.5 cm bruise to right eye lateral area. R9 is oriented to self, speech clear, no complaints of pain or discomfort to bruise area and no swelling noted. R9 unable to give description of injury.
Immediate Action Taken: ice for comfort, MD, hospice and POA aware. Not taken to hospital.
Predisposing physiological factors were confused and impaired memory
Interview Questions for Incident:
Employees interviewed. One person suggested R9 may have leaned onto EZ stand. One person suggested R9 bumped eye during a transfer. Nobody else knew.
IDT Note dated 12/18/23 at 2:12 PM stated review of statements from staff, R9 is known to lean to right/rest head on the handle of the EZ stand lift while sitting on the toilet, edge of bed.
What they didn't do - Care plan not changed/updated. No skin assessment attached to investigation.
On 1/24/24 at 3:38 PM Surveyor interviewed [NAME] CNA who has worked here 8 years. Both at table in dining room with other residents and staff.
Mostly don't really care for being put to bed. They are put to bed at same time. At 7:30-8 pm they go to bed. Once they are in the bed they are fine. Giving cares is difficult. Kind of fight back. Separate beds, same room. When someone else is near husband she gets upset. If you give her meds, he yells at them because they don't know. No injuries. Would report to nurse and supervisor. None reported. [NAME] gets a little aggressive at 3 am. Not towards wife. [NAME] sleeps through night. She has [NAME],
Interviewed 3:47 PM, [NAME] cna, agency, once a week will work with [NAME], other days of weeks on other units. Started 3-4 months ago. Never saw aggression towards wife. None to husband. She constantly tells her how much she loves him. He loves her, sometimes the words don't come out. Interactions full of love. He reaches and is rough we he grabs stuff, because if she gets close enough, he will grab for her, he has a strong grip, like a vice, he can move the whole table. Not malicious, just wants to grab her lovingly. Care plan of sitting across from each other arm distance away. On wall in room sign to keep residents separated. He's assuming reason why. She small lady could hurt her if grabbed out of bed. They are both unable to get out of bed, bed lowest, fall mats that are thick on floor, once up they put them up d/t trip hazards. Never fell out of bed that he knows of. Not been interviewed that he knows of regarding the two residents. Viewed res room. Call lights are spliced from one wall unit, but they each have their own.
12/22/23 at 1845- R4 injury of unknown cause:
CNA went to resident room to provide cares, saw large bruise to RT Wrist. CNA indicated did not see bruise there yesterday, bruise is dark blue in color measuring 12x6cm. R9 denied pain to area, ROM normal, R9 does use EZ stand for transfers, also R9 and husband R4 are in room together and in isolation, in the past, R4 has grabbed R4s arms and squeezes them, staff would have to go place R4 further away from R9.
Assessments completed by facility:
Immediate action taken by facility: R9 observed leaning to right side due to COVID, generalized decline, resident leaning and arm is against wheelchair so pillow placed so arm is not in between self and wheelchair.
Painad was completed indicated as zero, resident smiling, inexpressive, relaxed and no need to console
No injuries were observed on residents
Predisposing environmental factors none were identified
Predisposing physiological factors were recent illness
Predisposing situation factors were identified as other (describe) uses wheelchair- other described as uses EZ stand for transfers, also in isolation with R9 has in the past frequently observed grabbing R9s arms.
No witness found
POA notified
Physician notified
POA HC was notified and physician
One CNA interviewed indicating not sure what occurred, may have occurred in the room? Further indicated that did not witness incident, not sure what happened and CNA indicated maybe R4 grabbed R9, was not sure who was involved
One CNA interviewed indicating no idea what happened, and that R9 is unable to indicate what occurred.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea what happened and not working at the time of incident.
One CNA interviewed indicating no idea, but observing R4 sometimes having R9 hand, but not really knowing.
One CNA interviewed indicating not knowing what happened, was not working at the time
No other investigation information completed, no conclusion no interventions, was not reported to the SA, Police. No further information.
Progress notes:
1/2/2024 09:30
Incident Note
Note Text: IDT team review of skin tear. CNA reported she was taking resident to the bathroom when she became combative and started swinging her arms causing skin tear to left hand. Skin is thin and frail. RN and unit nurse assessed area, area was cleansed with NS and approximated with steri strips. RN supervisor instructed CNA to stop providing cares when resident becomes upset or combative. Dr.[NAME] and POA [NAME] made aware.
12/17/2023 19:00
Incident Note
Note Text: POA, [NAME], MD and Hospice updated r/t Bruise to Rt Lateral eye
12/17/2023 18:30
Incident Note
Note Text: Staff reported to writer r/t a bruise(3cm x3.5cm) to RT eye lateral area, Residents alert, Oriented to self, speech clear, no c/o pain discomfort to bruise area and no swelling noted
9/29/2023 09:30
Incident Note
Note Text: IDT team review of fall: Staff observed residents lying on her RT side on the floor in the common area facing and close to [NAME](spouse), stated take care of [NAME], I love him. Dry and wearing shoes Alert, responsive, denies any pain or discomfort from the fall. Prior to fall resident was sitting in w/c yelling [NAME] had to go to the bathroom. Per staff resident did not want to use the bathroom. Bim score 7, transfer via EZ stand. Dx include Anxiety disorder and cognitive impairment. Pastoral care present in IDT. Resident is strong in the Catholic Faith. Resident will be given a Rosary to redirect focus on her husband. Hospice, son [NAME] and Dr. [NAME] aware.
9/12/2023 09:30
Incident Note
Note Text: IDT team review of skin tear: CNA states she lifted resident leg and placed leg on the foot pedal to take resident from common area to her room, While propelling resident to her room, she kicked her leg off the foot pedal causing leg to hit the w/c pedal causing a 2.5 x 0.5cm skin tear with bruising to periwound. Area was cleansed with NS, adaptic applied and wrapped with kerlix. Resident skin is thin and fragile. Eucerin cream is applied to BLE daily. MD, POA [NAME] and Hospice made aware.
9/11/2023 20:30
Incident Note
Note Text: According to CNA ,CNA picked up the resident leg and put it on the foot pedal and trying to take resident from common area to room, on the way resident kicked off the leg from the pedal and hit the leg on the pedal and got skin tear [2.5 cm x 0.5 cm ] to left back of the leg .surrounding area is bruised. Area cleaned and applied dressing , updated to MD and POA
8/30/2023 18:13
Incident Note
Note Text: IDT Team review of skin tear: Unit Nurse was called to resident room by cna d/t dried blood noted sticking together on top sheet and ST noted to L shin. Res with previous purpura/maroon like bruising to L shin with ST on side of purpura like bruising. Resident skin is frail, dry and thin. Area measured 4.0 x 2.0cm, area cleansed with NS and approximated, 2 steri strips applied. Nursing order written for Eucerin cream BID. Hospice and [NAME] NP made aware. Call placed to POA [NAME], Phone out of service. Callplaced to [NAME] 2nd POA and made aware.
6/26/2023 09:30
Incident Note
Note Text: IDT team review of fall. Unit nurse went into room to check on resident. Resident was observed naked laying on her right side on floor mat next to bed. Bare feet and dry. Denies pain. Staff reports resident was trying to get to her husband who was in next bed asleep.Resident has had several falls from bed looking for Spouse. Family does not want the two separated. Bim score 7.Resident has several interventions in place, body pillow, bari bed, thick floor matt, medication review and toileting plan.Staff reports sheets are slippery. Spoke with [NAME] RN from hospice, informed of slippery sheets. States will order non slippery sheets. MD and POA [NAME] aware. Resident also had temp of 99.1. MD aware,would like for staff to monitor.
6/20/2023 13:30
Incident Note
Note Text: IDT team review of fall. Resident was observed on floor next to bed, states she was trying to get to [NAME], her spouse who was in the bed next to her. She was bare feet and dry. Denies pain. No injury noted. Bim score 7, cognitively impaired, Hx of falls and Dx of Anxiety. Husband and spouse slept together upon admission and had to be seperated due to aggressive towards each other. IDT team discussed separating the 2 by moving [NAME] to the other side of the room but feels may cause increase Anxiety which contribute to increase in falls. Care Conference was held today with POA via phone. APOA was appreciative for all we do in relation to falls. POA, [NAME] does not want his mom and dad to be seperated. IDT team recommend getting a big Pillow with a picture of [NAME]. Hospice was in attendance and will get a pillow and have [NAME] picture on it. Will continue with current Goal to prevent major injury. MD and POA aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of fall: Unit nurse entered resideen room and observed resident on the floor sleeping on floor mat naked and dry, states she was trying to get to her husband who was in the bed next to hers. Resident was angry and combative. No signs of pain indicated, no injury noted. Resident has a hx of falls with several related to trying to get to husband. Couple beds were together when first admitted . Beds had to be seperated due to the couple being aggressive towards each other. Resident has a dx ofCognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up. Current fall mat switched out for thicker floor mat. MD, APOA [NAME] and Hospice made aware.
6/12/2023 09:30
Incident Note
Late Entry:
Note Text: IDT Team review of fall: CNA reporting she heard the bang when resident fell. Resident on floor repeating where is [NAME]. resident was reaching out for his hand. Resident hit her left eye brow on the nightstand creating a laceration. Pressure held for bleeding and Tylenol later given for pain. Hospice nurse Steri Stripped the Left eyebrow. Eye beginning to bruise.Couple beds were together when upon admission. Beds had to be seperated due to the couple being aggressive towards each other. Resident hasa dx of Cognitive impairment, anxiety disorder and hx of falls. Bim score 7. Current interventions include, low bed, fall mat, dycem, medication review, sleep assessment, bigger bed that was switched out with Bariatric bed, Psych consult and attempted night shift get up, Goal is to prevent Major injury with falls. Night stand was rearranged. MD, POA and Hospice aware.
6/7/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of Bruise: RN supervisor was assisting with cares and rebandaging open areas on L middle/index finger and noted 1.0cm x 1.0cm circular [NAME] bruise to L bicep and 7.0 x 3.0cm bruise to R calf. No swelling noted. Denies pain or discomfort.Resident unable to state what happened due to cognitive impairment.Resident skin is frail, on daily Aspirin. Transfer via 1 assist. Recent episode of combativeness and resistive with cares.Dx includes cognitive impairment and Psychotic disorder with Delusions.[NAME] NP, Hospice ([NAME] RN) and son [NAME] made aware.
6/6/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin concern: Unit nurse reports, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold. Noc RN supervisor was assessing residents skin injury to L hand and noted purple bruising to R middle finger and pinky finger. Resident noted with recent episode of combativeness and resistive with cares. Resident requires supervision with meals, transfer with extensive assist of one. Bim score 8, dx include Anxiety and Psychotic disorder with delusions.Skin is fragile. On daily Aspirin. MD,Hospice and POA.[NAME] aware.
6/5/2023 10:45
Incident Note
Late Entry:
Note Text: At 1030, resident was eating breakfast at the common area table. CNA noticed two fluid filled blisters on the index and middle finger of left hand, [NAME] side had opened. Nurse went to assess resident. Cleaned the area with normal saline and bandage. Nurse checked to see if injury was caused by breakfast food being reheated to hot. The food was warm, plate and bowl were cold.
5/29/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team team review of physical aggression.CNA observed resident's spouse strike her on the right side of her face. The 2 were immediately separated. No bruising, pain or injury was noted. No further harm to harm towards one another. This was a 1 time episode.
5/28/2023 18:58
Incident Note
Note Text: CNA reported that I Observed [NAME] punching [NAME] in the right side of her face, so we separated them to calm them down .[NAME] was aggravating him that's what started it
5/22/2023 09:30
Incident Note
Late Entry:
Note Text: IDT team review of skin abrasion: Staff noted Resident being agitated d/t husband being agitated and calling out. While staff was doing cares on husband first. Resident was scratching/rubbing face and clapping and obtained a small abrasion to a mole to R side of her face, area with small amt bleeding, cleansed and band aid applied, bleeding subsidized.
Nails were short and jagged; so nails trimmed and filed. Hospice, NP and POA, [NAME] aware.
5/8/2023 09:30
Incident Note [TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and record review, the facility did not ensure the accurate and safe administration of me...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and record review, the facility did not ensure the accurate and safe administration of medication for 1 Resident (R) (R139) of 14 sampled residents.
On 1/22/23, Surveyor observed medications left at R139's bedside. R139 did not have a self-administration of medication assessment or a physician's order to self-administer medication.
Findings include:
The facility's Medication Administration policy indicates: Medications are administered only by licensed nursing, medical, pharmacy or other personnel authorized by state laws and regulations to administer medications .Residents are allowed to self-administer medications when specifically authorized by the attending physician and in accordance with procedures for self-administration of medications.
On 1/22/24, Surveyor reviewed R139's medical record. R139 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI). R139's medical record contained a Power of Attorney for Healthcare (POAHC) document that indicated R139's POAHC was responsible for R139's healthcare decisions.
On 1/22/24 at 9:43 AM, Surveyor interviewed R139 and R139's family member. Surveyor observed one white medication capsule and two small circular peach-colored medication tablets on R139's bedside table. R139's family member indicated they asked the nurse to leave the medication on R139's bedside table and the family member would ensure R139 took the medication.
On 1/23/24, Surveyor reviewed R139's medical record which did not contain a physician's order to self-administer medication or self-administration of medication assessment.
On 1/23/24 at 2:22 PM, Surveyor interviewed Licensed Practical Nurse (LPN)-F who indicated LPN-F left medication with R139 and R139's family member because R139 lashed out at LPN-F and wouldn't take the medication. LPN-F verified the medication should not have been left at R139's bedside. LPN-F agreed the best practice is to supervise residents until all medications are administered.
On 1/23/24 at 2:58 PM, Surveyor interviewed Director of Nursing (DON)-B who indicated medication should not be left at the bedside unless a resident has a self-administration assessment and an order to self-administer medication. Per DON-B, nurses are expected to observe residents take their medication.
On 1/23/24 at 3:34 PM, DON-B confirmed R139 did not have a self-administration of medication assessment or an order to self-administer medication.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility did not monitor for adverse reactions of a high risk medication for 1 R...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility did not monitor for adverse reactions of a high risk medication for 1 Resident (R) (R16) of 5 residents reviewed for unnecessary medications.
R16 had an order for morphine sulfate (concentrate) solution (an opioid medication) 20 mg/ml (milligrams per milliliter) as needed (PRN) for pain at a level 4-6 or shortness of breath (SOB). The facility did not monitor for adverse side effects or the effectiveness of the medication.
Findings include:
The facility's Medication Management policy, dated 6/2015, indicates: To optimize the therapeutic benefit of medication therapy and minimize or prevent potential adverse consequences, facility staff, the attending physician/prescriber, and the consultant pharmacist perform ongoing monitoring for appropriate, effective, and safe medication use. When selecting medications and non-pharmacological interventions, members of the interdisciplinary team participate in the care process to identify, assess, address, advocate for, monitor and communicate the resident's needs and changes in condition .as needed (PRN) orders include .the resident is monitored for the effectiveness of the medication or possible adverse consequences. Results are documented in the resident's active record .The medication regimen is re-evaluated (periodically) to determine whether prolonged or indefinite use of a medication is indicated.
On 1/23/24, Surveyor reviewed R16's medical record. R16 was admitted to the facility on [DATE] with diagnoses including type 1 diabetes mellitus, atrial fibrillation, and congestive heart failure. R16's Minimum Data Set (MDS) assessment, dated 11/23/23, contained a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R16 had intact cognition. R16 received Hospice services and made R16's own healthcare decisions. R16 had an order for morphine sulfate (concentrate) solution 20 mg/ml PRN for pain at a level 4-6 or SOB, give 0.25 ml by mouth every 1 hour as needed .Give 0.5 ml by mouth every 1 hour as needed for pain at a level 7-10 or SOB .
On 1/24/24 Surveyor reviewed R16's medical record which did not contain monitoring for adverse reactions or the effectiveness of morphine sulfate.
On 1/24/24 at 1:11 PM, Surveyor interviewed Nursing Home Administrator (NHA)-A and Director of Nursing (DON)-B regarding monitoring for adverse reactions and the effectiveness of high-risk medications. DON-B indicated if a resident is prescribed opioid pain medication, monitoring for adverse reactions and the effectiveness of the medication is included in the resident's care plan. NHA-A indicated a black box warning is listed on the resident's medication administration record (MAR) and confirmed monitoring for adverse effects and the effectiveness of the high-risk medication should be included in the resident's care plan.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility did not monitor for adverse reactions or the effectiveness of psychotro...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility did not monitor for adverse reactions or the effectiveness of psychotropic medication for 2 Residents (R) (R187 and R16 ) of 5 residents reviewed for unnecessary medications.
R187 had an order for .5 mg (milligrams) of as needed (PRN) lorazepam (Ativan) (a psychotropic medication used to treat anxiety). The facility did not monitor for adverse reactions or the effectiveness of the medication and R187's order did not contain an end or duration date. In addition, R187 had an order for sertraline 25 mg daily for depression. The facility did not monitor for adverse reactions or the effectiveness of the medication.
R16 had an order for lorazepam 0.5 mg PRN for restlessness/anxiety. The facility did not monitor for adverse reactions or the effectiveness of the medication.
Findings include:
The facility's Psychotropic Medication Usage policy, dated 9/10/08, indicates: It is the policy of St. Camillus Health Center to assure that each resident's drug regimen is free of unnecessary drugs. Necessary drugs are those within recommended dose, not duplicated, have adequate indication for use, are evaluated for adverse effects, are reviewed for reduction or discontinuation based on specific targeted behaviors .Use of these medications should be part of a treatment plan that includes non-pharmacological interventions .specific targeted behaviors should be identified and monitored every shift.
The facility's Medication Management policy, dated 6/2015, indicates: To optimize the therapeutic benefit of medication therapy and minimize or prevent potential adverse consequences, facility staff, the attending physician/prescriber, and the consultant pharmacist perform ongoing monitoring for appropriate, effective, and safe medication use. When selecting medications and non-pharmacological interventions, members of the interdisciplinary team participate in the care process to identify, assess, address, advocate for, monitor and communicate the resident's needs and changes in condition .as needed (PRN) orders include .the resident is monitored for the effectiveness of the medication or possible adverse consequences. Results are documented in the resident's active record .The medication regimen is re-evaluated (periodically) to determine whether prolonged or indefinite use of a medication is indicated.
1. On 1/24/24, Surveyor reviewed R187's medical record. R187 had diagnoses including permanent atrial fibrillation, Alzheimer's disease with late onset, and generalized anxiety disorder. R187's Minimum Data Set (MDS) assessment, dated 1/22/24, indicated R187 was rarely/never understood and had severely impaired cognition. R187 required full staff assistance with activities of daily living and received Hospice services.
Surveyor noted R187 had an order, dated 1/16/24, for sertraline 25 mg once daily for depression. R187 also had an order, dated 1/16/24, for lorazepam PRN .5 mg one tablet by mouth every hour as needed for mild restlessness/anxiety and an order, also dated 1/16/24, for lorazepam PRN .5 mg two tablets by mouth every hour as needed for severely restlessness/anxiety. Surveyor reviewed R187's medical record which did not contain monitoring for adverse reactions or the effectiveness of sertraline or lorazepam. Surveyor also noted R187's lorazepam orders did not contain an end or duration date.
On 1/24/24 at 1:11 PM, Surveyor interviewed Nursing Home Administrator (NHA)-A and Director of Nursing (DON)-B regarding monitoring for adverse reactions and the effectiveness of psychotropic medication. DON-B indicated if resident is on an antidepressant or antianxiety medication, monitoring for adverse reactions and the effectiveness of the medication is included in the resident's care plan. NHA-A indicated the resident's medication administration record (MAR) contains a black box warning and confirmed monitoring for adverse reactions and the effectiveness of the medication are included in the resident's care plan. NHA-A and DON-B confirmed monitoring for adverse reactions and the effectiveness of sertraline and lorazepam were not included in R187's plan of care.
On 1/24/24 at 3:45 PM, Surveyor interviewed NHA-A who indicated the facility's policy for residents enrolled in Hospice services and who receive a standard order for PRN lorazepam is to review the medication every 180 days. NHA-A indicated NHA-A would provide Surveyor a document signed by the Hospice director (who was R187's prescribing physician) for a PRN lorazepam order that indicated the continued use of PRN lorazepam for R187 with a review date of 180 days.
On 1/24/24, Surveyor received the document for R187, dated and signed by R187's Medical Doctor (MD) on 1/17/24, that indicated: .It is noted that the benefit of taking this medication outweighs the risk of continued use of this medication .current diagnosis for medication need is: terminal care/Hospice .It is noted that this resident is on a PRN psychotropic: Ativan (lorazepam) to which there is a 14 day limitation .Continue use of medication indefinitely for above reasons. The resident uses medication on a PRN basis .Discontinuing use would likely cause decompensation .the order will continue indefinitely. Surveyor also noted there was no future review date for the PRN lorazepam or end date to the order.
2. On 1/23/24, Surveyor reviewed R16's medical record. R16 was admitted to the facility on [DATE] with diagnoses including type 1 diabetes mellitus, atrial fibrillation, and congestive heart failure. R16's MDS assessment, dated 11/23/23, contained a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R16 had intact cognition. R16 was enrolled in Hospice services and made R16's own healthcare decisions. R16 had an order, dated 2/14/23, for lorazepam 0.5 mg 1 tablet every hour PRN for mild restlessness/anxiety and 2 tablets every hour PRN for severe restlessness/anxiety.
On 1/24/24, Surveyor reviewed R16's medical record which did not contain monitoring for adverse reactions or the effectiveness of lorazepam.
On 1/24/24 at 1:11 PM, Surveyor interviewed NHA-A and DON-B regarding monitoring for adverse reactions and the effectiveness of psychotropic medication. DON-B indicated if resident is on an antianxiety medication, monitoring for adverse reactions and the effectiveness of the medication is included in the resident's care plan. NHA-A indicated the resident's MAR contains a black box warning and confirmed monitoring for adverse reactions and the effectiveness of the medication should be included in the resident's care plan.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and record review, the facility did not ensure it was free of a medication error rate of ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and record review, the facility did not ensure it was free of a medication error rate of 5% or greater. During medication administration observations, 6 errors occurred during 26 opportunities which resulted in a 23% medication error rate that affected 2 Residents (R) (R18 and R16) of 3 residents observed during the medication pass.
On 1/23/24 at 8:22 AM, Surveyor observed Licensed Practical Nurse (LPN)-F crush and administer R18's medication. R18 did not have an order to crush medication.
On 1/23/24 at 9:10 AM, Surveyor observed staff administer the wrong medication to R16.
Findings include:
The facility's Medication Administration-Preparation and General Guidelines policy indicates: .A. Preparation: Tablet crushing/capsule opening: crushing tablets may require a physician's order, per facility policy. If it is safe to do so, medications tablets may be crushed or capsules emptied out when a resident has difficulty swallowing or is tube-fed .
The facility's Administering Medications policy, revised December 2012, indicates: Medications must be administered in accordance with the orders, including any required time frame.
1. On 1/23/24, Surveyor reviewed R18's medical record. R18 was admitted to the facility on [DATE] with diagnoses including high blood pressure and diabetes. R18's Minimum Data Set (MDS) assessment, dated 12/31/23, contained a Brief Interview for Mental Status (BIMS) score of 7 out of 15 which indicated R18 had severely impaired cognition. The MDS also indicated R18 did not have swallowing issues. R18 had an activated Power of Attorney for Healthcare (POAHC).
On 1/23/24 at 8:22 AM, Surveyor observed LPN-F administer the following medications to R18: acetaminophen 500 milligrams (mg) (2 tabs crushed), vitamin D 25 micrograms (mcg) (2 tabs crushed), Eliquis 5 mg (1 tab crushed), losartan 50 mg (1 tab crushed), vitamin C 500 mg with [NAME] Hips (1 tab crushed), duloxetine delayed release sprinkles 20 mg, gabapentin 100 mg (2 capsules), metformin extended release 500 mg, Refresh eye drops 0.5% and timolol maleate eye drops 0.5%.
On 1/23/24, Surveyor reviewed R18's medical record which did not contain an order to crush medication prior to administration.
On 1/23/24 at 1:46 PM, Surveyor interviewed LPN-F who confirmed R18 did not have an order to crush medication, however, LPN-F crushed R18's medications for awhile because R18 spit medications out.
On 1/23/24 PM at 2:53 PM, Surveyor interviewed Director of Nursing (DON)-B who indicated medications can be crushed for residents with swallowing difficulties if there is a physician order. DON-B stated staff should obtain an order to crush medication if a resident has a swallowing issue and should notify the provider promptly if a resident has an issue with swallowing medication. DON-B verified medication should be administered as ordered.
2. On 1/23/24 Surveyor reviewed R16's medical record. R16 was admitted to the facility on [DATE] with diagnoses including type 1 diabetes mellitus, atrial fibrillation, and congestive heart failure. R16's MDS assessment, dated 11/23/23, contained a BIMS score of 15 out of 15 which indicated R16 had intact cognition. R16 received Hospice services and made R16's own healthcare decisions.
On 1/23/24 at 9:10 AM, Surveyor observed LPN-F administer the following medications to R16: metoclopramide hydrochloride 10 mg (1 tab), vitamin D 25 mcg (2 tabs), aspirin chewable 81 mg (1 tab), furosemide 20 mg (1 tab), gabapentin 100 mg (refused by resident), insulin glargine 27 units, insulin lispro 2 units, and acetaminophen 500 mg (1 tab).
On 1/23/24, Surveyor reviewed R16's medical record which contained an order for aspirin extended release 81 mg daily.
On 1/23/24 at 12:20 PM, Surveyor interviewed LPN-F regarding the chewable aspirin that was administered to R16. LPN-F confirmed R16's medication administration record (MAR) contained an order for aspirin extended release 81 mg. LPN-F confirmed LPN-F administered aspirin chewable 81 mg to R16, but should have administered aspirin extended release 81 mg.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Pot for all
FACILITY
Kitchen
Initial Kitchen Tour: 01/22/24 9:49 AM
Interview with DM (Assistance Dietary Manager) completed: ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Pot for all
FACILITY
Kitchen
Initial Kitchen Tour: 01/22/24 9:49 AM
Interview with DM (Assistance Dietary Manager) completed: 01/22/24 9:49 AM
Assist DM Name: [NAME]
Credentials: Service Aid Manager and in school with Univ. South Dakota for Food Director Certification. 4 dietary manager in the building and all work somewhat with the SNF. 1/23/24 10:00 AM interview with DM [NAME] - has associate degree in food service. RD present daily, full time on site.
Experience: 10 years
Food Code Used: State food code
Clinical Dietitian Name: [NAME]
Time In Facility: Full time on site.
Who completes resident assessments: RD
Who meets with new residents regarding preferences: RD
Vender: Sysco, Rynhardt
Delivery Days: Tuesday and Friday.
When do they begin temperature checking and serving? Cooking temps are done in the main kitchen. Holding temps done in kitchen in SNF at approximately 11:30 AM
When do they begin dishwashing?1:00 - 1:15 PM
Dry Storage
Dating System (first in/first out): First in/First Out
Cleanliness: No concerns
Food Storage:
- 6 inches off ground: Y
- Open foods are stored in closed labeled containers: Y
- handles and not touching food items: Y
Dented Can Policy: Y - reject or place in office to send back.
Refrigerator/Cooler Storage
Temperature log (temps are at or below 41°F): Y
Thermometers are inside coolers: Y
Cleanliness: No concerns
Food items labeled: Y
Food items stored to prevent cross contamination: Y
Facility is using pasteurized eggs: Y
Freezer Storage:
Temperature logs (maintaining a level to keep frozen food solid): Yes
Thermometers: Y
Cleanliness: No concerns
Food items labeled: Y
Holding Temperatures (Hot foods 165°F; Cold foods 41°F)
1. Meat - 179
2. Onion Rings - 168
3. Puree Veg - 176
4. Gravy - 165
5. Mech Soft Meat - 161
6. Soup - 170
7. Mash - 159
8. Veggies Mech - 163
9. 1/22/24 - COLD salad - 45; 1/23/24 - Jell-O w/whipped cream topping - 52
Reheating to 165°F: Y
Cooling Methodology: see interview and observation below
Dishwashing
What type of dishwasher do they use: Hot Water
Temperature logs: Reviewed - concerns with temps over 190 for rinse, and one temp under 180.
Hot Water Sanitization:
Wash Temp: 150
Rinse Temp: 180+ - 1/21/24 AM temp check states 173; PM is 179
Process for monitoring internal temperature of 160°F (not greater than 190°F) - Log has initials under internal temps
Dishwashing Process (including 3 compartment sink if applicable): Good
Cleaning and Sanitizing
Cleaning Schedule: Provided
Sanitizer solution test kit/ and logs: Yes
Equipment
Slicer: Good
Microwave: Good
Mixer: Good
Can Opener: Observed red food debris on device and on blade. ADM states it is rotated out by and external company weekly, and cleaned in-between rotation.
Range/Oven: Hood is inspected by outside company, last inspection 10/9/23, looks good. Oven observed to have dried grainy substance on internal window/glass, ADM assumes it's hard water stain, put uncertain. States it's cleaned every night. Requested cleaning schedule and logs, Does not have
Observations of Infection Prevention
Hand Hygiene: Main kitchen Good
Hairnets / Facial Hairnets: Good
Handwashing Sink/Temperature/Garbage for hand towel: Observed staff member use paper towel to open lid and dispose of towel.
Garbage/Dumpster
Observed trash compactor with closed lid/door.
Concerns/Questions: Interview with ADM 01/23/24 02:27 PM
Dishwasher Temps:
- How do you measure/document internal temperature? - strip: used for internal temp - 160 today observed. staff knows what to do, call management. 190 rinse concern. ADM was unaware of 190 guideline and why it should not rise above 190. 14/63 instances plus initiatial obs of kitchen tour
3-Compartment Sink:
- What chemical sanitizer do you use? - sanitizer sol - Hydrion - Ecolab QT-40.
- Where do you document water temp? - do not test temp water prior to test.
Observe Handwashing Sink: Observed staff use paper towel to lift lid. Discussed, DM placed new garbage can by handwashing sink to be dedicated only for disposal of the paper towels.
Cold Holding Temps:
- Expectation v. Food Code - cold temp - chef salad left kitchen at 40 - temp at 45 - acknowledged by ADM that is should be 41 or below, and that salad was temp at 45 and jello was at 52.
What cooling method do you use: cooling in freezer, or put it in a certain place - by time leftover comes down its at temp. ADM acknowledged no cooling process in place. Observed items in cooler and observed egg salad 1/20/24 - In cooler and was cooked prior to being placed in the cooler.
Do you have a cleaning schedule/log: Yes
- Can opener - still food debris on. Observed first during initial kitchen tour 1/22/24, and again on revisit to the kitchen on 1/23/24. 1/23/24 observed DM scrubbing and cleaning can opener after discussed.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** pot for all
FACILITY
Dining Observation
01/22/24 11:40 AM Serving Observation of ADM - Initially using hand towels to handle hot...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** pot for all
FACILITY
Dining Observation
01/22/24 11:40 AM Serving Observation of ADM - Initially using hand towels to handle hot trays. Hand Hygiene completed and gloves placed. ADM touched [NAME] bun with right hand, observed handle tongs, and use right hand to unplug heated cart. Touched hamburger buns x 1. removed right gloved and regloved without performing HH, touched tongs and then touched buns, cheese and lettuce with gloved hands.
Second Observation: 01/23/24 11:42 AM: Observed dietary aid perform hand hygiene and put on gloves. Touched multiple handles to serve with right hand and touching bacon, tomato, bread with same gloved hand. Observed for 15 minutes, no change of gloves or hand hygiene observed.
01/22/24 12:03 PM - Interview with [NAME]. Food Manager - States that they take extra precautions with HH and touching food. Did acknowledge that burgers are hard to manage with touching buns, and using the tongs. Expectation would be to use the tongs whenever possible. Did acknowledge that she touched the buns, but tried to keep that to the end of the service line, so she can reglove. Expectation with gloving is that it's ok to reglove without performing hand hygiene unless switching tasks. if going from serving to another task, should hand wash before regloving.
Requested food/serving policy with HH included: Policy does state to reglove and perform HH when switching tasks or when visibly soiled.
01/22/24 12:11 PM - observation. Lots of conversations. Residents were offered HH when seated. Servers are seated next to residents to assist, talking with residents. Multiple residents in dining room at 12:12 still without food. Serving by table. drink orders being taken.
1/23/24 11:40 AM - Observed kitchen aid serving. Majority of orders were for BLT sandwiches. Did observe HH and gloving. Aid did not change tasks. Used tong to handle some of the food and used left hand to handle ready to eat food.
Hospice nurse observed attempting to wake [NAME]. Sitting in broda chair and asleep. Styrofoam cups observed being served to the residents.
Kitchen
Initial Kitchen Tour: 01/22/24 9:49 AM
Interview with DM (Assistance Dietary Manager) completed: 01/22/24 9:49 AM
Assist DM Name: [NAME]
Credentials: Service Aid Manager and in school with Univ. South Dakota for Food Director Certification. 4 dietary manager in the building and all work somewhat with the SNF. 1/23/24 10:00 AM interview with DM [NAME] - has associate degree in food service. RD present daily, full time on site.
Experience: 10 years
Food Code Used: State food code
Clinical Dietitian Name: [NAME]
Time In Facility: Full time on site.
Who completes resident assessments: RD
Who meets with new residents regarding preferences: RD
Vender: Sysco, Rynhardt
Delivery Days: Tuesday and Friday.
When do they begin temperature checking and serving? Cooking temps are done in the main kitchen. Holding temps done in kitchen in SNF at approximately 11:30 AM
When do they begin dishwashing?1:00 - 1:15 PM
Dry Storage
Dating System (first in/first out): First in/First Out
Cleanliness: No concerns
Food Storage:
- 6 inches off ground: Y
- Open foods are stored in closed labeled containers: Y
- handles and not touching food items: Y
Dented Can Policy: Y - reject or place in office to send back.
Refrigerator/Cooler Storage
Temperature log (temps are at or below 41°F): Y
Thermometers are inside coolers: Y
Cleanliness: No concerns
Food items labeled: Y
Food items stored to prevent cross contamination: Y
Facility is using pasteurized eggs: Y
Freezer Storage:
Temperature logs (maintaining a level to keep frozen food solid): Yes
Thermometers: Y
Cleanliness: No concerns
Food items labeled: Y
Holding Temperatures (Hot foods 165°F; Cold foods 41°F)
1. Meat - 179
2. Onion Rings - 168
3. Puree Veg - 176
4. Gravy - 165
5. Mech Soft Meat - 161
6. Soup - 170
7. Mash - 159
8. Veggies Mech - 163
9. 1/22/24 - COLD salad - 45; 1/23/24 - Jell-O w/whipped cream topping - 52
Reheating to 165°F: Y
Cooling Methodology: see interview and observation below
Dishwashing
What type of dishwasher do they use: Hot Water
Temperature logs: Reviewed - concerns with temps over 190 for rinse, and one temp under 180.
Hot Water Sanitization:
Wash Temp: 150
Rinse Temp: 180+ - 1/21/24 AM temp check states 173; PM is 179
Process for monitoring internal temperature of 160°F (not greater than 190°F) - Log has initials under internal temps
Dishwashing Process (including 3 compartment sink if applicable): Good
Cleaning and Sanitizing
Cleaning Schedule: Provided
Sanitizer solution test kit/ and logs: Yes
Equipment
Slicer: Good
Microwave: Good
Mixer: Good
Can Opener: Observed red food debris on device and on blade. ADM states it is rotated out by and external company weekly, and cleaned in-between rotation.
Range/Oven: Hood is inspected by outside company, last inspection 10/9/23, looks good. Oven observed to have dried grainy substance on internal window/glass, ADM assumes it's hard water stain, put uncertain. States it's cleaned every night. Requested cleaning schedule and logs, Does not have
Observations of Infection Prevention
Hand Hygiene: Main kitchen Good
Hairnets / Facial Hairnets: Good
Handwashing Sink/Temperature/Garbage for hand towel: Observed staff member use paper towel to open lid and dispose of towel.
Garbage/Dumpster
Observed trash compactor with closed lid/door.
Concerns/Questions: Interview with ADM 01/23/24 02:27 PM
Dishwasher Temps:
- How do you measure/document internal temperature? - strip: used for internal temp - 160 today observed. staff knows what to do, call management. 190 rinse concern. ADM was unaware of 190 guideline and why it should not rise above 190. 14/63 instances plus initiatial obs of kitchen tour
3-Compartment Sink:
- What chemical sanitizer do you use? - sanitizer sol - Hydrion - Ecolab QT-40.
- Where do you document water temp? - do not test temp water prior to test.
Observe Handwashing Sink: Observed staff use paper towel to lift lid. Discussed, DM placed new garbage can by handwashing sink to be dedicated only for disposal of the paper towels.
Cold Holding Temps:
- Expectation v. Food Code - cold temp - chef salad left kitchen at 40 - temp at 45 - acknowledged by ADM that is should be 41 or below, and that salad was temp at 45 and jello was at 52.
What cooling method do you use: cooling in freezer, or put it in a certain place - by time leftover comes down its at temp. ADM acknowledged no cooling process in place. Observed items in cooler and observed egg salad 1/20/24 - In cooler and was cooked prior to being placed in the cooler.
Do you have a cleaning schedule/log: Yes
- Can opener - still food debris on. Observed first during initial kitchen tour 1/22/24, and again on revisit to the kitchen on 1/23/24. 1/23/24 observed DM scrubbing and cleaning can opener after discussed.
Based on observation, staff interview, and record review, the facility did not ensure safe food handling practices were implemented. This had the potential to affect 43 of 43 residents residing in the facility.
Staff did not cool foods with an approved cooling method.
Staff were unaware of temperature requirements when testing parts per million (PPM) of the sanitizing solution.
Staff did not ensure a can opener was clean.
Findings include:
On 1/22/24, at 9:49 AM, Surveyor conducted an initial tour of the kitchen with Assistant Dietary Manager (ADM)-E who stated the facility follows the Wisconsin Food Code.
Food Cooling Temperatures:
The Wisconsin Food Code 2022 documents at section 3-501.14 Cooling. (A) Cooked time/temperature control for safety food shall be cooled: (1) Within 2 hours from 57°Celsius (C) (135°Fahrenheit (F)) to 21°C (70°F); and (2) Within a total of 6 hours from 57°C (135°F) to 5°C (41°F) or less. (B) Time/temperature control for safety food shall be cooled within 4 hours to 5°C (41°F) or less.
The Wisconsin Food Code 2022 documents at section 3-501.15 Cooling Methods. (A) Cooling shall be accomplished in accordance with the time and temperature criteria specified under § 3-501.14 by using one or more of the following methods based on the type of food being cooled: (1) Placing the food in shallow pans; (2) Separating the food into smaller or thinner portions; (3) Using rapid cooling equipment; (4) Stirring the food in a container placed in an ice water bath; (5) Using containers that facilitate heat transfer; (6) Adding ice as an ingredient; or (7) Other effective methods
On 1/23/24 at 2:27 PM, Surveyor completed a follow up tour of the kitchen. Surveyor and ADM-E observed a container of egg salad, dated 1/20/24 and sealed with plastic wrap, in the cooler. ADM-E confirmed the item was cooked prior to cooling and meant for resident consumption. ADM-E also confirmed the facility did not have a process for monitoring the temperature of foods made ahead of time for meal service and did not use an approved cooling method or have cooling temperature logs.
Sanitizing Solution:
The Wisconsin Food Code 2022 documents at section 4-501.116 Warewashing Equipment, Determining Chemical Sanitizer Concentration. Concentration of the sanitizing solution shall be accurately determined by using a test kit or other device.
On 1/23/24 at 2:27 PM, Surveyor interviewed ADM-E who verified the facility uses Ecolab Quaternary sanitizer for the three-compartment sink. ADM-E verified staff use Hydrion Quaternary test strips to test the sanitizing solution. Surveyor and ADM-E verified the Hydrion Quaternary test strip instructions indicate the sanitizing solution should be between 65-75 degrees F when mixed with water and tested for PPM. ADM-E stated staff do not test the water temperature prior to testing the sanitizing solution.
Cleanliness:
The Wisconsin Food Code 2022 documents at section 4-601.11 Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils. (A) Equipment food-contact surfaces and utensils shall be clean to sight and touch. (B) The food-contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations.
During an initial tour of the kitchen on 1/22/24 at 9:49 AM, Surveyor observed dried, crusted, red food debris on a can opener. ADM-E stated the can opener is cleaned nightly by staff and replaced weekly a by third-party vendor. During a follow up visit to the kitchen on 1/23/24 at 2:27 PM, Surveyor noted the can opener was in the same unclean condition. Surveyor reviewed the kitchen's weekly cleaning checklist which did not include the can opener. During Surveyor's follow up visit to the kitchen on 1/23/24, ADM-E verified the can opener contained food debris.