THE SPRINGS JONESBORO
Inspected within the last 6 months. Data reflects current conditions.
The Springs Jonesboro has a Trust Grade of B+, indicating it is above average and recommended for families considering care options. It ranks #43 out of 218 facilities in Arkansas, placing it in the top half, and is the best option among the six nursing homes in Craighead County. The facility is improving, with reported issues decreasing from four in 2024 to two in 2025. Staffing is rated well, with a 4 out of 5 stars and a turnover rate of 41%, which is better than the state average, suggesting staff members are experienced and familiar with the residents' needs. On the downside, there have been some concerns, including failures to maintain proper hygiene practices, such as not washing hands between tasks and not using facial hair coverings in the kitchen, which poses risks for foodborne illnesses. Additionally, meals were not consistently prepared according to the planned menu, which could impact residents' nutritional needs. However, the absence of fines and strong RN coverage, which exceeds that of 79% of facilities in the state, suggests a commitment to quality care overall.
- Trust Score
- B+
- In Arkansas
- #43/218
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 41% turnover. Near Arkansas's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arkansas facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 29 minutes of Registered Nurse (RN) attention daily — below average for Arkansas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (41%)
7 points below Arkansas average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Arkansas avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 13 deficiencies on record
Jun 2025
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected multiple residents
Based on observation, interview, and menu review, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, record review, interview, and facility policy review, the facility failed to ensure food stored in the refrigerator, freezer, and dry storage area were covered; refrigerated food...
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Nov 2024
3 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observations, interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure fingernail care was provided for 1 (Resident #7...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to identify, and ensure preventative measures were put int...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to properly transfer 1 (Resident #6) of 1 (Resident #6) sampled residents to prevent the potential for injury. The findings are:
...
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Jul 2024
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, record review and policy review, the facility failed to ensure hands were washed between clean and dirty tasks; hair covering was worn at all times; and meals were ser...
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Jun 2023
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure respiratory care was provided in accordance wit...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure the air conditioning (AC) unit was in proper working order to ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to ensure the clothes dryers remained free of excess lint to decrease the potential for fire and loss of personal property. The failed practice ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to ensure the medication carts were locked when out of the nurse's sight, medication was not left on top of the medication carts ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0805
(Tag F0805)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure pureed food items were blended to a smooth, lum...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to ensure linen was processed in a manner to limit the possibility of cross contamination. The failed practice had the ability to affect all res...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, the facility failed to ensure dietary employees maintained proper facial hair covering, dishes were processed in a manner that prevents cross contami...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in Arkansas.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arkansas facilities.
- • 41% turnover. Below Arkansas's 48% average. Good staff retention means consistent care.
- • 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is The Springs Jonesboro's CMS Rating?
CMS assigns THE SPRINGS JONESBORO an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Arkansas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Springs Jonesboro Staffed?
CMS rates THE SPRINGS JONESBORO's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 41%, compared to the Arkansas average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Springs Jonesboro?
State health inspectors documented 13 deficiencies at THE SPRINGS JONESBORO during 2023 to 2025. These included: 13 with potential for harm.
Who Owns and Operates The Springs Jonesboro?
THE SPRINGS JONESBORO is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE SPRINGS ARKANSAS, a chain that manages multiple nursing homes. With 136 certified beds and approximately 115 residents (about 85% occupancy), it is a mid-sized facility located in JONESBORO, Arkansas.
How Does The Springs Jonesboro Compare to Other Arkansas Nursing Homes?
Compared to the 100 nursing homes in Arkansas, THE SPRINGS JONESBORO's overall rating (5 stars) is above the state average of 3.2, staff turnover (41%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting The Springs Jonesboro?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is The Springs Jonesboro Safe?
Based on CMS inspection data, THE SPRINGS JONESBORO has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Arkansas. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at The Springs Jonesboro Stick Around?
THE SPRINGS JONESBORO has a staff turnover rate of 41%, which is about average for Arkansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Springs Jonesboro Ever Fined?
THE SPRINGS JONESBORO has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is The Springs Jonesboro on Any Federal Watch List?
THE SPRINGS JONESBORO is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.