CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0700
(Tag F0700)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure five of five Residents (Residents 6, 8, 11, 16...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure five of five Residents (Residents 6, 8, 11, 16, and 55) were assessed for the risk of entrapment (resident caught, trapped, or entangled in the space in or about the bed and side rail) from bed (side) rails (adjustable metal or rigid plastic bars in various sizes that attach to the bed, and can be placed in a guard (raised) or lowered) prior to installation and had no consent (form signed by resident or family explaining the risks of side rail use), physician order, indication for use, and care plans prior to the use of side rails when:
1. Resident 6 had two bed rails raised up and had sustained an injury of unknown origin on 10/29/2021 prompting the facility to pad the bed rails. Prior to the use of the two bed rails, staff did not conduct an entrapment risk assessment; no consent, physician order and care plan were done prior to the use of the two bed rails for Resident 6.
2. Resident 16 had two bed rails on both sides of the bed in the guard position (A position that is intended to prevent an individual from inadvertently rolling out of bed). Resident 16 did not have a physician's order, consent, and plan of care prior to the use of the bed rails.
3. Resident 11 had two bed rails on both sides of the bed in the guard position and did not have a consent prior to use of bed rails.
4. Resident 8 had two bed rails on both sides of the bed in the guard position and did not have a physician's order, consent, entrapment risk assessment, and plan of care prior to use of the bed rails.
5. Resident 55 had two bed assist bed rails in the guard position and no entrapment risk assessment, consent, physician order and care plan were done prior to use.
These failures had the potential to cause entrapment, serious harm, injury, or death to Residents 6, 8, 11, 16, and 55.
Because of the serious potential harm such as injury and entrapment to Residents 6, 8, 11, 16, and 55 and the serious potential harm to all residents with bed rails used without an entrapment risk assessment, no consent, no physician order, no indication for use, and no care plans prior to use, an Immediate Jeopardy (IJ, a situation in which non-compliance with one or more regulatory requirements has caused or is likely to cause serious injury, harm, impairment, or death to a resident) situation was called., on 11/4/2021 at 6:07 p.m., under Code of Federal Regulations (CFR) 483.25 (F700) with the Administrator (ADM) and Director of Nursing (DON). The facility was provided the IJ template which indicated the need to submit an acceptable written Plan of Removal that addressed the need for immediate action for the IJ situation. The facility submitted a Plan of Removal (POR) on 11/8/21, at 11:02 p.m., to address the IJ situation. The IJ POR included: 1) immediately conduct entrapment risk assessments for affected Residents, obtain consents for all affected residents and obtain physician's order and develop and implement a care plan for each affected resident. 2) Develop immediate safety processes and monitoring steps to ensure the residents do not get entrapped and sustain injuries. 3) Implement processes regarding the difference between bedrolls and/or mobility aids, consents, physician orders, entrapment risk assessment, care planning, equipment monitoring & maintenance that would ensure all residents' safety. 4) Implement Training and Education and measure of competencies to all staff regarding Physical Restraints [Physical Restraint is defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body]/Bedrails to ensure residents' safety at all times. The IJ Plan of Removal was accepted on 11/8/21 at 12:28 p.m. While onsite, the surveyors validated the POR implementation action items through observations, interviews, record reviews and confirmed that all POR action interventions to address the IJ situation were fully implemented. The IJ was removed on 11/8/21 at 5:50 p.m., with the ADM.
Findings:
1. During an observation on 11/2/21, at 2:55 p.m., in Resident 6's room, Resident 6 was asleep in bed with two bed rails up and a soft, hallow piece of foam covered the top of the half bed rails.
During an interview on 11/3/21, at 3:09 p.m., with the DON, the DON stated Resident 6 had an injury of unknown origin on 10/29/21. The DON stated Certified Nursing Assistants (CNAs) were doing last rounds on 10/29/21 and saw Resident 6's right hand was reddened, swollen and warm to touch. The DON stated Licensed Vocational Nurse (LVN) 1 called her to look at Resident 6's right hand. The DON stated Resident 6 said don't touch when the DON looked at her hand. The DON stated an x-ray (digital image of a part of the body) was done at the facility. The DON stated Resident 6's physician wanted the staff to place a soft splint (soft, padded material that is used to secure an injury by holding it in place ) on her right hand. The DON stated Resident 6 would not let staff put a splint on her hand. The DON stated Resident 6 was sent to the hospital on [DATE] to get a splint on the right hand, and the hospital repeated the x-ray. The DON stated the x-ray at the hospital showed no fracture of the right hand. The DON stated the x-ray indicated degenerative joints (decrease in function of joints) of Resident 6's right hand. The DON stated the hospital placed a soft splint on Resident 6's hand. The DON stated staff or residents did not witness the injury. The DON stated Resident 6's injury could have occurred as a result of her hand hitting the bed rail.
During an interview on 11/3/21, at 3:38 p.m., with LVN 1, LVN 1 stated CNA 3 asked her to look at Resident 6's right hand on 10/29/21 at 2:24 p.m. LVN 1 stated Resident 6's knuckles on her right hand were red, swollen, and warm to touch. LVN 1 stated staff had not reported any past falls for Resident 6. LVN stated the physician ordered x-rays of Resident 6's right hand. LVN stated the x-ray was done at the facility. LVN stated the x-ray results showed Resident 6 had a fracture. The physician ordered to put a splint on Resident 6's right hand. LVN 1 stated the staff was not able to get a splint on Resident 6's hand and Resident 6 was sent out to the hospital to get her right hand splinted. LVN 1 stated the second x-ray that was done at the hospital on [DATE] did not indicate a fracture. LVN 1 stated that after the injury Resident 6's side rails were padded to keep her from hurting her hand. LVN 1 stated Resident 6's injury could have been caused by her hitting the bed rail.
During a concurrent interview and record review on 11/3/21, at 3:38 p.m. with LVN 1, Resident 6's Radiology Interpretation, dated 10/29/21, was reviewed. The X-ray indicated, .Impression: Impaction fractures age unknown, distal right second and third metacarpals (miniature long bone near the second and third finger of the right hand) . LVN 1 stated the first x-ray was done at the facility on 10/29/21. LVN 1 stated the second x-ray was done at the hospital on [DATE]. The second X-ray indicated, .Findings: . There is no acute fracture or dislocation. Advanced degenerative changes involving interphalangeal and first carpal metacarpal joints (first joint of the finger and is located between the first two bones of the finger). Soft tissues (supports internal bones) are unremarkable .
During a concurrent observation and interview, on 11/4/21, at 9:40 a.m., with CNA 1 in Resident's 6 room, Resident 6's bed had two bed rails up. CNA 1 stated the bed rails were padded because Resident 6 had hurt her hand. CNA 1 stated they used two CNAs to get Resident 6 up because she sometimes hits at them. CNA 1 stated Resident 6's injury could have been a result of her hand hitting the bed rail.
During a concurrent interview and record review, on 11/4/21, at 1:00 p.m., with LVN 3, Resident 6's electronic health record (EHR), dated between 10/1/21 and 10/30/21 was reviewed. LVN 3 stated she could not find the physician's order, no entrapment risk assessment, no consent, or care plan for the padded bedrails before the injury on 10/29/21. Resident 6's care plan indicated padded bed rails were initiated on 10/30/21. LVN 3 stated there should be a physician's order, an entrapment risk assessment, a consent form signed by Resident 6's responsible party and a care plan done before the bed rails were used for Resident 6.
During an interview, on 11/4/21, at 2:37 p.m., with the CNA 2, the CNA 2 stated she had worked at the facility since September 2021 and was familiar with Resident 6. CNA 2 stated Resident 6 would swat at the staff and was confused at times. CNA 2 stated Resident 6 had bed rails up since she started working at the facility in 2021.
During a concurrent interview and record review, on 11/4/21, at 2:43 p.m., with LVN 4, Resident 6's EHR, dated 10/1/21 to 11/4/21 was reviewed. LVN 4 stated there were no consent form, and physician orders for the bed rails for Resident 6. LVN 4 stated she did not recall how long Resident 6 had been using bed rails.
During a concurrent observation and interview, on 11/4/21, at 3:15 p.m. with Director of Maintenance (DOM), in Resident 6's room, Resident 6's had two bed rails up. DOM stated the bed rails came with Resident 6's bed. DOM stated he put the padding on the bed rails. DOM was unable to provide a copy of the Resident 6's bed manufacturer's guidelines. DOM demonstrated how Resident 6 was supposed to lower the bed rails by pulling on a knob below the side rail. DOM stated Resident 6 could not remove the bed rail because she was unable to reach down to where the knobs were located on the bed.
During a concurrent observation and interview on 11/4/21, at 3:34 p.m., with the Director of Rehabilitation (DOR) in Resident 6's room, Resident 6's bed rails were observed up. DOR stated there should be an entrapment risk assessment, and a consent form prior to use. DOR stated the bed rails were considered a restraint since Resident 6 was unable to remove it. DOR stated the importance of doing an entrapment risk assessment was to prevent entrapment injury.
During an interview on 11/4/21, at 5:37 p.m. with the DOM, the DOM stated he was responsible for installing bed rails on Resident 6's bed. The DOM stated he did not perform necessary measurements to ensure bed and bed rail compatibility for Resident 6 and other residents with bed rails. The DOM stated that he was unaware of the requirements for the measurements of the bed rails.
During a review of the facility's policy and procedure (P&P) titled, Bed Rails, dated June 2020, the P&P indicated, .Maintenance/Designee will assess the bed dimensions no less than quarterly by utilizing Maintenance Inspection Checklist-Resident Rooms. Maintenance will also check bed rails regularly to ensure they are installed correctly, as rails may shift or loose over time .
During a concurrent observation and interview on 11/4/21, at 5:53 p.m., with CNA 2, CNA 3, and the DON in Resident 6's room, CNA 3 stated the bed rails on Resident 6's bed was used as a mobility device. CNA 2 asked Resident 6 to grab the bed rails, Resident 6 did not follow commands and did not grab the bed rails. CNA 2 stated Resident 6 would not be able to remove the bed rails.
During a concurrent interview and record review, on 11/5/21, at 9:15 a.m. with ADM, Facility Reported Event (Facility Reported Event), dated 10/30/21 was reviewed. The Facility Reported Event indicated, on 10/29/2021 .CNA notified the LVN that resident had redness, warm and swelling to her right hand .notified the physician and received and order for x-ray to right hand .All LVNs and CNAs were interviewed .Through an investigation of residents behaviors and interviews of staff .the Interdisciplinary Team (IDT-staff members of different expertise that work together toward a common goal for the resident) determined that redness and swelling of the hand was likely caused by accident by the resident . ADM stated that the staff determined that Resident 6 probably hit her hand on the bed rail causing her injury. ADM stated nobody actually witnessed the injury.
During an interview on 11/5/21, at 2:50 p.m. with Resident 6's responsible party (RP), the RP was notified by the facility regarding Resident 6's injury of unknown origin on 10/29/21. RP stated Resident 6 had cracked bones in her right hand and thought Resident 6 was probably trying to grab something on her bedside table and hit her hand against the bed rail.
During a review of Resident 6's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment were reviewed. MDS dated [DATE], indicated, .Resident 6's Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) score was 3 out of 15 (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills], 8-12 moderate cognitive impairment, and (13-15) cognitively intact) . MDS Section G (Function Status) indicated . B. Transfer how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position . code 3 (two-person physical assist) . C. Walk in room how resident walks between locations in her room Code 8 (activity did not occur) . D. Walk in corridor how resident walks in corridor on unit . code 8 .
5. During an observation on 11/4/21, at 2:39 p.m., in Resident 55's room, Resident 55 was laying on his back in bed, with two assist bed rails attached to the midsection of the bed and was in the guard down position. Resident 55's bed was observed in the low position with two floor mats on both sides of the bed.
During a concurrent observation and interview on 11/4/21, at 2:42 p.m., with CNA 2, in Resident 55's room, Resident 55 was laying in bed with both bed rails in the lowered position. CNA 2 stated, Resident 55 was not alert and required total assist for mobility. CNA 2 stated, Resident 55's bed rails were in place to prevent him from falling out of bed.
During a review of Resident 55's Minimum Data Set and physical functional level assessment dated [DATE], the MDS indicated Resident 55's Brief Interview for Mental Status score was 0 out of 15, Section G indicated . B. Transfer how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position . code 3 . C. Walk in room how resident walks between locations in her room Code 8 . D. Walk in corridor how resident walks in corridor on unit . code 8 .
During a concurrent interview and record review on 11/4/21, at 3:01 p.m., with Minimum Data Set Coordinator (MDSC), MDSC reviewed Resident 55's clinical record. MDSC stated, he did not know when the bed rails were installed on Resident 55's bed. MDSC reviewed the clinical record and stated there was no physician order, no informed consent for bed rail use, no bed rail care plan, and no entrapment risk assessment. MDSC reviewed Section P of the MDS, dated [DATE] titled, Restraint and Alarms, indicated, .Physical Restraints .Physical restraints are any manual method, or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body .Bed rail 0 . MDSC stated, the MDS section P was inaccurate because it was coded as 0 which meant not used. MDSC stated, he had worked with Resident 55 in the past and stated he was non-verbal and had limited mobility.
During a concurrent observation and interview on 11/4/21, at 3:08 p.m., with MDSC, in Resident 55's room, Resident 55 was laying in bed with both bed rails in the guard down position. MDSC stated, the quick release knob was located on the bottom of the bed rail and Resident 55 would not be able to remove the bed rail independently. MDSC proceeded to move the bed rail from its guard down position into the assist up position (assisting the resident in standing or sitting in bed) and stated the assist bed rail should not be down because there was no order, consent, care plan, or entrapment risk assessment. MDSC stated, without an entrapment risk assessment the bed rails were an endangerment to Resident 55 and could cause more harm than good.
During an interview on 11/4/21, at 3:38 p.m., with DOR, DOR stated when the therapy department makes a recommendation for bed rail use a resident or resident representative consent was required prior to use. DOR stated, if bed rails were installed just because a resident was a fall risk that would be considered a restraint. DOR stated, there should be an entrapment risk assessment and care plan interventions for the use of bed rails.
During an interview on 11/4/21, at 5:45 p.m., with DON, DON stated, the facility had different bed rail sizes. DON stated, there was no determination of which residents' bed had longer or shorter bed rails, the bed rails were installed based on whatever fit the bed.
During a review of the facility policy and procedure titled Bed Rails dated 11/2021 was reviewed. The policy indicated .Decisions to use or discontinue the use of a bed rail will be made in the context of an individualized resident assessment using an Interdisciplinary Team (IDT) and will take into account the resident's medical needs, comfort, and freedom of movement .The Assessment of whether to use bed rails should include an evaluation of the alternatives to the use of bed rail that were attempted and how these alternatives failed to meet the resident's assessed needs. If bed rails are to bed used, the assessment Bed Rail Utilization [would be conducted] by a Licensed Nurse and/or the IDT. The Licensed Nurse and/or the IDT may refer to the Bed Rail Decision Tree during the assessment. Before installing a bed rail, the Facility must: Assess the resident for risk for entrapment from bed rails; and Ensure the bed's dimensions are appropriate for the resident's size and weight. If the bed rail is used as a restraint, the Facility will refer to Policy Restraints, for informed procedures. If a bed rail is used as an enabler, the resident/resident representative's informed consent will be obtained by a Licensed Nurse or the physician. The resident's plan of care will be updated to reflect the use of bed rails. The plan of care should also include documentation of the type of specific direct monitoring and supervision provided during the use of the bed rails and the identification of how needs will be met during the use of bed rails .
During a review of the facility's P&P titled, Restraints, dated June 2020, the P&P indicated, .Physical Restraint is defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. This may include bed rails, .if underlying causes of medical symptoms cannot be eliminated, alternative measures must be tried before a restraint is used .if the Facility is utilizing bed rails, the assessment Bed Rail Entrapment Risk Assessment .will be completed by a Licensed Nurse prior to the installation of bed rails .if a bed rails is being used as an enabler, the resident must be able to easily and voluntarily get in and out of bed when the equipment is in use. If the resident cannot easily and voluntarily release the bed rails and/or use the bed rails to reposition, the use of the bed rails may be considered a restraint .
During a review of the manufactured guidelines titled Assist Rails retrieved from http://www.invacare.com/doc_files/1130185.pdf dated 1/26/2017 indicated, .The assist rails have three positions: Guard (Down) A: This position is intended to prevent an individual from inadvertently rolling out of bed. Assist (Up) B: Assist the user in the standing or sitting in bed. Transfer (Back) C: Allows unimpeded access to user. When changing position of the assist rail, hold and raise the rail with one hand while pulling the adjustment knob outward with the other hand .
During a review of professional reference from the FDA- Food and Drug Administration, titled A Guide to Bed Safety Bed Rails in Hospitals, Nursing Homes and Home Health Care: The Facts retrieved from https://www.fda.gov/medical-devices/hospital-beds/guide-bed-safety-bed-rails-hospitals-nursing-homes-and-home-health-care-facts dated 12/11/17, indicated, . Today there are about 2.5 million hospital and nursing home beds in use in the United States. Between 1985 and January 1, 2009, 803 incidents of patients* caught, trapped, entangled, or strangled in beds with rails were reported to the U.S. Food and Drug Administration. Of these reports, 480 people died, 138 had a nonfatal injury, and 185 were not injured because staff intervened. Most patients were frail, elderly or confused . Patients who have problems with memory, sleeping, incontinence, pain, uncontrolled body movement, or who get out of bed and walk unsafely without assistance, must be carefully assessed for the best ways to keep them from harm, such as falling. Assessment by the patient's health care team will help to determine how best to keep the patient safe . Potential risks of bed rails may include: Strangling, suffocating, bodily injury, or death when patients or part of their body are caught between rails or between the bed rails and mattress. More serious injuries from falls when patients climb over rails. Skin bruising, cuts, and scrapes. Inducing agitated behavior when bed rails are used as a restraint. Feeling isolated or unnecessarily restricted. Preventing patients, who are able to get out of bed, from performing routine activities such as going to the bathroom or retrieving something from a closet .
During a review of professional reference from the FDA- Food and Drug Administration, titled FDA Entrapment Zones and Guidelines undated, indicated, . This product [bed rail] in not [is not] recommended for individuals with cognitive problems (difficulty in understanding their surroundings) .
2. During an observation on 11/4/21, at 2:38 p.m., in Resident 16's room, Resident 16 was asleep in bed. Resident 16 had a half beds rail on the upper left and upper right side of the bed in the guard position; the right side of the bed was next to the wall.
During a concurrent interview and record review, on 11/4/21, at 3:38 p.m., with LVN 5, Resident 16's EHR as reviewed. LVN 5 stated Resident 16 did not have a physician's order, Care Plan, and consent prior to the use of bed rails. Resident 16's Enabler [a bed rails used to facilitate movement /Restraints-Physical [a device used to impede movement] initial evaluation) was reviewed. The Enabler/Restraint-Physical (initial evaluation), dated 6/1/18, indicated, .Reason for use of physical restraint . No restraints in use . History/Alternatives Attempted . No restraints in use .Communication . Family/POA [Power of Attorney], Decision Maker notified . No . Restraint Order . No .
During an interview on 11/4/21, at 3:38 p.m., with LVN 5, LVN 5 stated there should be a physician's order, entrapment assessment, consent, and care plan prior to use of bed rails for Resident 16.
During a review of Resident 16's MDS and physical assessment dated [DATE], the MDS indicated Resident 16's BIMS score was 4 which indicated severe cognitive impairment. Resident 16's functional status assessment indicated Resident 16 required two-person extensive assistance from staff with bed mobility.
3. During an observation on 11/4/21, at 2:42 p.m., in Resident 11's room, Resident 11 was asleep in bed. Resident 11 had a half bed rail on the upper right and upper left side of the bed.
During a concurrent interview and record review, on 11/4/21, at 3:21 p.m. with LVN 5, Resident 11's Physician's Order, dated 2/13/19 was reviewed. Resident 11's physician's order indicated, .side rail/enabler bed mobility . Resident 11's Enabler/Restraint-Physical (initial evaluation), dated 1/11/19 was reviewed. The Enabler/Restraint-Physical (initial evaluation) indicated, .Reason for use of physical restraint . No restraints in use . History/Alternatives Attempted . No restraints in use . Communication . Family/POA [Power of Attorney], Decision Maker notified . No . Restraint Order . No . Resident 11's Care Plan, dated 1/30/19 was reviewed. Resident 11's care plan indicated, .I have physical functioning deficit related to: limited assistance need with ADL's [Activities of Daily Living] . I will improve or maintain my current level of physical functioning. Assistive devices (assist bar [a bed rail used to facilitate movement] to one side of the bed) . LVN 5 stated Resident 11 had no consent prior to the use of the half bed rails .
During an interview on 11/4/21, at 3:38 p.m., with LVN 5, LVN 5 stated there should be a physician's order, entrapment risk assessment, consent, and care plan prior to the use of bed rails for Resident 11.
4. During an observation on 11/4/21, at 2:50 p.m., in Resident 8's room, Resident 8 was asleep in bed. Resident 8 had a half upper bed rails on both side of the bed in the guard position.
During a concurrent interview and record review, on 11/4/21, at 3:13 p.m., with LVN 5, Resident 8's EHR was reviewed. LVN 5 stated Resident 8 did not have a physician's order, care plan, and entrapment risk assessment prior to use of bed rails .
During an interview on 11/4/21, at 3:38 p.m., with LVN 5, LVN 5 stated there should be a physician's order, entrapment assessment, consent, and care plan prior to use of bed rails for Resident 8.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0583
(Tag F0583)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to protect the privacy of personal information for one of 43 sampled residents (Resident 110) when Licensed Vocational Nurse (LVN...
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Based on observation, interview, and record review the facility failed to protect the privacy of personal information for one of 43 sampled residents (Resident 110) when Licensed Vocational Nurse (LVN) 8 did not close Resident 110's Electronic Health Record (EHR- are electronic versions of the paper charts. An EHR includes resident's medical history, notes, and other information about health including symptoms, diagnoses, medications, lab results, vital signs, immunizations, and reports from diagnostic tests). The EHR were left open, unattended and exposed for public viewing.
This failure had the potential for unauthorized access to resident's personal information and violated Resident 110's right to privacy and confidentiality.
Findings:
During an observation on 11/4/21, at 9:54 a.m., in the hallway, Resident 110's EHR was left open and unattended. LVN 8 was inside the medication room.
During an interview on 11/4/21, at 10 a.m., with LVN 8, LVN 8 verified Resident 110's EHR was left open and unattended in the hallway. LVN 8 stated Resident 110's EHR should not be left open and unattended to maintain Resident 110's privacy.
During an interview on 11/09/21, at 4:26 p.m., with the Director of Nursing (DON) the DON stated Resident 110's EHR should not be left open unattended to maintain Resident 110's privacy.
The facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, .Residents Rights .Ensures protected health information is kept confidential .
During a review of the facility Policy and Procedure (P&P) titled, Electronic Protected Health Information Security dated 8/2020, the P&P indicated, .To ensure the security and integrity of medical records of residents at the facility . Computers or other electronic device will be located in areas that limit access to residents and visitors . monitors should face away from public view . Facility staff will be assigned unique user log-in information to access the electronic record keeping system .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 9/18, indicated, . Residents health information needs to remain private. The pages of the MAR notebook containing resident health information must remain closed or covered when not in direct use .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to implement and timely revise a person-centered comprehensive care plan for one of three sampled Residents (Resident 18) when:
...
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Based on observation, interview, and record review, the facility failed to implement and timely revise a person-centered comprehensive care plan for one of three sampled Residents (Resident 18) when:
1. Resident 18's care plan for use of indwelling urinary catheter (IUC-a catheter drains urine from your bladder into a bag outside the body) was not reviewed or revised by the Interdisciplinary Team (IDT-group composed of a physician, a nurse and appointed facility staff who meet and discuss the care of the residents).
This failure had the potential for Resident 18's to develop urinary tract infections (UTI-infection of the urinary tract) and not following his specific care needs for the IUC.
Findings:
During an interview on 11/03/21, at 2:03 p.m., with Licensed Vocational Nurse (LVN) 9, LVN 9 stated Resident 18 had an IUC since admission and is diagnosed with obstructive uropathy (is a structural or functional hindrance of normal urine flow, sometimes leading to renal dysfunction). LVN 9 stated Resident 18's care plan was not personalized or revised since admission.
During a concurrent interview and record review, on 11/03/21, at 2:18 p.m., with the Director of Nursing (DON), Resident 18's Electronic Health Record (EHR- are electronic versions of the paper charts. An EHR includes resident's medical history, notes, and other information about health including symptoms, diagnoses, medications, lab results, vital signs, immunizations, and reports from diagnostic tests) was reviewed. The EHR indicated Resident 18's IUC was permanent. The DON stated Resident 18's EHR indicated he was diagnosed with Benign Prostatic Hyperplasia (BPH-condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder) and dysfunction (not working normally) of bladder. The DON stated Resident 18 had IUC since 2020. The DON stated the care plan was not updated since his admission. The DON stated the catheter care plan should have been implemented and revised since 12/14/2020 and quarterly thereafter.
During a concurrent interview and record review, on 11/05/21, at 9:54 a.m., with LVN 5, Resident 18's care plan was reviewed. LVN 5 stated, Resident 18's care plan was initiated on 12/14/2020 and should have been revised quarterly. LVN 5 stated Resident 18's was at risk for developing UTI if the IUC stayed in long term.
During a review of the Center for Medicare and Medicaid (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, dated 10/2019 indicated, .The plan of care must be reviewed and revised periodically, and the services provided must be consistent with each resident's written plan of care .
During a review of facility document titled Care Planning dated 6/2020, indicated, .A comprehensive person-centered Care Plan will be developed for each resident. The Care Plan will include measurable objectives and timetables to meet a resident's medical, nursing, mental and psychosocial needs .in the event that the Comprehensive Care Plan identified a change in the resident's goals or functioning that was not identified in the Baseline Care Plan, these changes will be incorporated into an updated summary and provided the resident and /or resident's representative .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure bowel and bladder training program was develop...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure bowel and bladder training program was developed for one of three sampled residents (Resident 18) when Resident 18' s bowel and bladder (B&B) training program (a training program to overcome bladder problems) was not developed for the indwelling urinary catheter (IUC-a catheter drains urine from your bladder into a bag outside your body).
This failure had the potential for Resident 18's to develop urinary tract infections (UTI-infection of the urinary tract) and loss of opportunity to regain bowel and bladder function.
Findings:
During a concurrent interview and record review, on 11/3/21, at 2:03 p.m., with LVN 9, Resident 18's electronic health record (EHR- are electronic versions of the paper charts. An EHR includes resident's medical history, notes, and other information about health including symptoms, diagnoses, medications, lab results, vital signs, immunizations, and reports from diagnostic tests) was reviewed. The EHR indicated, Resident 18 had IUC. LVN 9 stated Resident 18's care plan did not mention a B&B training program. LVN 9 stated Resident 18 should have been on a bowel and bladder (B&B) training program to restore his bladder function. LVN 9 stated Resident could have UTIs and loss of bladder function if a B&B training program was not implemented.
During a concurrent interview and record review, on 11/03/21, at 2:18 p.m., with the DON, Resident 18's Interdisciplinary Team (IDT) Notes were reviewed. The IDT (group composed of a physician, a nurse and appointed facility staff who meet and discuss the care of the residents) notes did not indicated Resident 18's B&B training program was discussed. The DON stated Resident 18's EHR indicated he was diagnosed with Benign prostatic hyperplasia (BPH-condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder) and dysfunction (not working normally) of bladder. The DON stated Resident 18 had a IUC since 2020. The DON was unable to find documentation that a B & B training program was discussed with Interdisciplinary Team (IDT-group composed of a physician, a nurse and appointed facility staff who meet and discuss the care of the residents) and was implemented.
During a concurrent interview and record review, on 11/05/21, at 9:36 a.m., with LVN 5, Resident 18's EHR was reviewed. LVN 5 stated there was no documentation that B&B training trial was attempted. LVN 5 stated the facility did not have a policy on B & B training. LVN 5 stated Resident 18 would be at risk to develop urinary tract infections since the IUC was permanent. LVN 5 stated no attempt was made to regain Resident 18's bladder function.
During a concurrent interview and record review, on 11/05/21, at 3:36 p.m., with the DON, Resident 18's Nursing Bowel and Bladder Assessment was reviewed. Resident 18's Nursing Bowel and Bladder assessment dated [DATE], indicated, .1. Type of Toileting Program .b. Prompted Voiding .d. Check and change . The DON stated Resident was not on a B&B training program and the assessment was inaccurate. The DON stated the accuracy of the documentation for Resident 18's Bowel and Bladder Assessment and Foley Catheter Use Assessment was the Minimum Data Set [MDS- a resident assessment tool used to identify cognitive (mental processes)] Coordinator's (MDSC) responsibility. The DON stated the facility did not have a policy on Bowel and Bladder Training program.
During a concurrent interview and record review, on 11/05/21, at 4:05 p.m., with the MDSC, the Nursing Bowel and Bladder Assessment was reviewed, dated 9/15/21, indicated, .1. Type of Toileting Program .b. Prompted Voiding .d. Check and change . The MDSC stated Resident 18's bowel and bladder assessment was documented incorrectly on the MDS because Resident 18 had an IUC and was not on a B&B training program. The MDSC stated Resident 18's care could be affected if the assessment for bowel and bladder function was not done accurately.
During a review of the Center for Medicare and Medicaid (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, dated 10/2019 indicated, .Each resident who is incontinent or at risk of developing incontinence should be identified, assessed, and provided with individualized treatment (medications, non-medicinal treatments and/or devices) and services to achieve or maintain as normal elimination function as possible .Residents may need to be referred to practitioners who specialize in diagnosing and treating conditions that affect bladder function .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide enteral G-tube (Gastrostomy tube that is place...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide enteral G-tube (Gastrostomy tube that is placed directly into the stomach for administration of food, fluids, and medications) feeding per physician order, for one of three sampled residents (Resident 42) when; Resident 42 did not have training to self-administer enteral feeding and administered an incorrect formula by adding water to his enteral feeding.
This failure resulted in Resident 42 receiving more water than prescribed and had the potential to cause adverse complications.
Findings:
During a concurrent observation and interview on 11/2/21, at 12:12 p.m., with Resident 42, in Resident 42's room, Resident 42 stated, he had been a carpenter and was able to pick up on this quickly. Resident 42 stated, he had watched nurses do the enteral feeding a thousand times and was able to do it by himself. Resident stated he would demonstrate how he self-administered the enteral feeding via his G-tube. Resident 42 proceeded by opening the gravity bag (gravity feeding is a way to deliver feeding formula through the feeding tube. With this feeding method, formula flows out of a bag and into the tube by gravity) lid and poured approximately 300 ml (ml- milliliter-a unit of measurement) of water from a water pitcher then poured two bottles containing 237 ml of [brand name (enteral feeding)] into the bag. Resident 42 stated, he usually pours 400 to 500 ml of water and stated there was approximately. 750 ml total in the bag then began to administer the formula via the G-tube.
During a review of Resident 42's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment dated [DATE], the MDS indicated Resident 42's Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) score was 15 out of 15 (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills] 8-12 moderate cognitive impairment, (13-15) cognitively intact).
During a concurrent interview and record review on 11/3/21, at 2:56 p.m., with Licensed Vocational Nurse (LVN) 1, Resident 42's Order Summary Report (OSR) dated 11/2021 indicated, .Enteral Feed Order every 6 hours [Brand Name (enteral feeding)] 1.5 2 cartons at 0000 1 carton 0600, 2 carton 1200, 1 carton 1800 Q [every] 6 hours via gravity bag to deliver 2133 kcals [kilocalories], 1422ml [milliliters], 30g [grams, a unit of measurement] Fiber, 91g protein, 1090ml H2O (water) . Resident incapable of administering own medication . LVN 1 stated, there was no MD order indicating that Resident 42 was capable of administering his own enteral feeding and there should have been an physician's order in place. LVN 1 reviewed the clinical record and stated, there was no assessment or education given to Resident 42 to ensure the safe administration of the enteral feeding. LVN 1 stated, she did not know if Resident 42 administered his enteral feeding per physician order because she did not observe himself administer the enteral feeding. LVN 1 stated, adding 300 - 400 ml water to the bag was not part of the enteral feed physician's order.
During an interview on 11/3/21, at 3:38 p.m., with the Director of Nursing (DON), the DON stated, there was no physician order, education, or an Interdisciplinary Team (IDT- involves team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities for the best interest of the resident) meeting to ensure safety and capability of self-administration of enteral feeding for Resident 42. The DON stated, Resident 42 should have been educated and it was the IDT's responsibility to educate and re-educate for self-administration of enteral feeding. The DON stated the purpose of educating and re-educating Resident 42 was to ensure safe administration of enteral feeding. The DON stated, the order did not indicate to add water to the bag during the enteral feeding.
During an interview on 11/4/21, at 10:59 a.m., with the Administrator (ADM), the ADM stated, there was no in-service education or re-education for Resident 42 to self-administer enteral nutrition. The ADM stated, the facility did not have a policy on Resident self-administration for enteral feeding.
During a concurrent interview and record review on 11/5/21, at 11:48 p.m., with LVN 5, the facility policy and procedure titled, Self Administration of Drugs dated 11/2010 was reviewed. The policy indicated, .The staff or practitioner will periodically (for example, during quarterly MDS reviews) reevaluate a resident's ability to continue to self-administer medications . LVN 5 stated, enteral nutrition was not considered a medication but the policy would apply to enteral feeding because an evaluation and education should be done for safety.
During a telephone interview on 11/5/21, at 2:01 p.m., with the Registered Dietitian (RD), the RD stated, she was aware that Resident 42 was self-administering enteral nutrition. The RD stated, she had not observed Resident 42 self-administer enteral nutrition. The RD stated, there should be a physician order indicating, Resident 42 was capable of self-administering enteral nutrition and education to avoid complications.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to ensure drugs were labeled in accordance with currently accepted professional standards of practice for one of 43 sampled resid...
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Based on observation, interview and record review, the facility failed to ensure drugs were labeled in accordance with currently accepted professional standards of practice for one of 43 sampled residents (Resident 2) when Resident 2's artificial eye drops container was stored in the medication cart in the hallway without an open and used by date.
These failures had the potential to result in the contamination, decreased efficacy of eye drops which placed Resident 2 at risk for decrease eye moisture and getting an eye infection.
Findings:
During a concurrent observation and interview, on 11/4/21, at 9:16 a.m., with License Vocational Nurse (LVN) 2, the medication cart stored Resident 2's artificial sterile eye drops. The eye drops had no open date and used by date (last date recommended for the use of a product while at peak quality) and was ready for Resident 2's use. LVN 2 stated the artificial sterile eye drop once open should have an open date and used by date to ensure medication potency and prevent eye infection.
During an interview on 11/9/21 at 4:26 p.m., with the Director of Nursing (DON), the DON stated Resident 2's eye drops once open should have an open and used by date to ensure medication potency.
During a review of the facility policy and procedure (P&P) titled, Medication Administration dated 9/2019, the P&P indicated, . Certain products of package types such as . ophthalmic drops have specified shortened end-of-use dating, once opened, to ensure medication purity and potency . Position statements from the American Society of Ophthalmic Registered Nurses and American Society of Cataract & Refractive Surgery (ASCRS) stated that multi-use eye drops and ointments should be disposed of 28 days after initial use. These position statements are based on safety guidelines that have been established for safe use and are considered as best practice .
The Ocular Surface, Professional Reference titled, A Patient's Guide to Artificial Tears dated 8/3/17, (found at http://www.tearfilm.org/dettnews-a_patients_guide_to_artificial_tears/5523_5519/eng/) indicated . As soon as you open . bottle, bacteria or fungus free-floating in the air will inevitably get in . In addition, many people use artificial tears in an as needed manner . increasing risk of contamination. A good practice . is that once you open a bottle, label it with the date of opening, and discard after 3 months even if it's not finished .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0802
(Tag F0802)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record reviews, the facility failed to ensure the food service staff had the appropriate competencies and skills sets to carry out the functions of the food servi...
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Based on observations, interviews and record reviews, the facility failed to ensure the food service staff had the appropriate competencies and skills sets to carry out the functions of the food service when one of seven dietary staff (Cook-CK 4) worked in the kitchen with an expired food handler card (FHC-proof of certification required of all food handlers in certain states within the United States. A food handler is defined as a person who works in a food facility and performs any duties that involve the preparation, storage or service of food in a facility).
This failure had the potential to place residents at risk for unsafe food practices and handling which may lead to food borne illnesses (is any illness resulting from the spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food).
Findings:
During a concurrent interview and record review, on 11/05/21, at 10:23 a.m., with Dietary Supervisor (DS), the [NAME] (CK) 4, DS, CK 1, Dietary Aide (DA) 1, CK 3, DA 2 and CK 2's FHCs were reviewed. CK 4's FHC was issued on 6/11/2018 and expired on 6/10/21. DS stated a current FHC was expected to work in the kitchen. DS stated residents could develop food borne illnesses if dietary staff was not current on safe food handling practices.
During a concurrent interview and record review, on 11/05/21, at 10:45 a.m., with CK 4, the FHC was reviewed. The FHC indicated, CK 4's certificate expired on 6/10/2021. CK 4 stated she knew her FHC was expired. CK 4 stated residents in the facility could develop food borne illnesses because she was not up to date on the current food practices and standards of food handling.
During an interview on 11/05/21, at 1:36 p.m., with Registered Dietician (RD-a skilled health care professional who is an expert in the field of nutrition), RD stated she performed an audit and was aware that one of the staff did not have a current FHC. RD stated it is an expectation for the dietary staff to follow the current standard food handling and must have a current FHC. RD stated the residents could get food borne illnesses if residents' food was not handled properly and staff were not current on safe food practices.
During a review of CK 4's Timecard, dated 6/1/2021 through 10/22/2021, the Timecard indicated, CK 4 worked fulltime at the facility after the food FHC had expired.
During an interview on 11/05/21, at 4:08 p.m., with the Administrator (ADM), the ADM stated the DS was responsible for oversight of dietary staff. The ADM stated her expectation was for all dietary staff not to work unless have an active FHC to work in the kitchen.
During a review of the Health and Safety Code 113948 (HSC), dated 1/1/2020, the HSC indicated, .Each food handler shall maintain a valid food handler card for the duration of his or her employment as a food handler .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0943
(Tag F0943)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to maintain an effective abuse training program for one of three employees (Licensed Vocational Nurse (LVN) 6) when employee training was not ...
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Based on interview and record review, the facility failed to maintain an effective abuse training program for one of three employees (Licensed Vocational Nurse (LVN) 6) when employee training was not tracked, and employee did not complete the mandatory training necessary to identify and report abuse to meet the needs of the residents.
This failure placed residents at risk for abuse, neglect, and exploitation.
Findings:
During a concurrent interview and record on 11/10/21, at 10:16 a.m., with Director of Staff Development (DSD), DSD reviewed LVN 6's employee file and training binder. DSD validated that LVN 6 had not completed abuse training in 2020 and 2021. DSD stated, the abuse training was not done, the abuse training was supposed to be for all the staff every year. DSD stated, she was responsible for ensuring staff complete the mandatory training and was her expectation that all staff complete mandatory training. DSD stated, all staff in-service training had been a problem at the facility for the past year.
During an interview on 11/10/21, at 4:43 p.m., with the Administrator (ADM), ADM stated, the last time the facility had a Quality Assurance and performance (QAPI) meeting was in September and staff competencies and training was not discussed. The ADM stated it was the DSD's responsibility to ensure staff competencies were done yearly. The ADM stated, the DSD needed to develop a tracking system to ensure all staff trainings were completed.
During a review of the facility's policy and procedure titled, Abuse Prevention and Prohibition Program dated 8/2020, the policy indicated, .To ensure the Facility establishes, operationalizes, and maintains an Abuse Prevention and Prohibition Program designed to screen and train employees, protect residents, and to ensure a standardized methodology for prevention, identification , investigation, and reporting abuse, neglect, mistreatment, misappropriation of property, and crime in accordance with federal and state requirements .All employees, contractors and volunteers will be trained through orientation and ongoing training sessions, no less than annually, on the following topics .Abuse prevention .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to provide services which meet professional standards of quality for three of 43 sampled residents (Resident 40, Resident 110, an...
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Based on observation, interview and record review, the facility failed to provide services which meet professional standards of quality for three of 43 sampled residents (Resident 40, Resident 110, and Resident 56 .) when:
1. Resident 40 was administered oxygen without following physician's order.
This failure resulted in Resident 40 to receive a high dose of oxygen and had the potential to experience oxygen toxicity (a lung damage that happens from breathing too much (supplemental) oxygen. It can cause coughing and trouble breathing. In severe cases it can even cause death.) Which can lead to difficulty in breathing and death.
2. License Vocational Nurse administered insulin by way of an insulin pen to Resident 110 and Resident 56 without disinfecting the insulin pen rubber seal, did not prime (a method to remove air bubbles from the needle to ensure it is working, and full dose administration) the pen, and did not hold the pen at the injection site for 5-10 seconds prior to pulling the needle out.
This failure placed Resident 110 and Resident 56 at risk for an inaccurate insulin dosage and impaired insulin absorption (movement of a medication from the site of administration to bloodstream) and cross contamination.
Findings:
1. During an observation on 11/2/21, at 2:18 p.m., in Resident 40's room, Resident 40 was laying in bed with the oxygen concentrator (a medical device that provides oxygen) connected to her nose via nasal cannula (is a small, flexible tube that attaches to an oxygen source and intended to deliver a steady stream of oxygen to your nose). The oxygen concentrator flow rate was set to administer oxygen at 5 liters per minute (unit of measurement).
During a concurrent observation and interview, on 11/2/21, at 2:31p.m., with License Vocational Nurse (LVN) 5, LVN 5 verified the oxygen concentrator flow rate was set to deliver at 5 liters per minute of oxygen to Resident 40. LVN 5 stated she will check Resident 40's physician's order for Oxygen.
During an interview on 11/2/21 at 2:41 p.m., with LVN 5, LVN 5 stated Resident 40's physician's order for Oxygen was to administer oxygen at 2 liters per minute. LVN 5 stated she did not follow physician's order. LVN 5 stated Resident 40 had a diagnosis of Chronic Obstructive Pulmonary Disease (it's a long lasting lung disease which limits the flow of oxygen in and out the lungs) and if given too much oxygen can cause difficulty breathing for Resident 40.
During an interview on 11/9/21, at 3:18 p.m., with LVN 5, LVN 5 stated oxygen was considered a medication and was prescribed by a physician and the physician's orders should be followed.
During an interview on 11/9/21, at 4:26 p.m., with the Director of Nursing (DON), the DON stated oxygen was considered a medication and physician's order should be followed to prevent oxygen toxicity for Resident 40.
During a review of Resident 40's admission Record dated 2/17/19, the admission Record indicated Resident 40 was admitted in the facility with a diagnosis of COPD.
During a review of Resident 40's Order Summary Report dated 2/17/19, the Order Summary Report indicated, .Oxygen @[at] 2 l/min [liters per minute] .)
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, . Principal Responsibilities . Ability to carry out physician orders . Special Nursing Care Responsibilities .Demonstrate knowledge and ability to implement . properly administers O2 [oxygen] .
During a review of the professional reference titled, Harms of over oxygenation in patients with exacerbation of chronic obstructive pulmonary disease retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5461124/ dated 6/5/2017, indicated, .Too much oxygen can be dangerous for patients with Chronic Obstructive Pulmonary Disease (COPD) with (or at risk of) hypercapnia (the presence of excessive amount of carbon monoxide [a colorless odorless toxic gas] in the blood).
During a review of the professional reference tiled, Bench to bedside review: Oxygen as a drug retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2688103/ dated 2/24/2009, indicated, .Oxygen is one of the most widely used therapeutic agents. It is a drug in the true sense of the word, with specific biochemical and physiologic actions, a distinct range of effective doses, and a well-defined adverse effects at high doses .
During a review of the facility policy and procedure (P&P) titled, Oxygen Administration dated 6/2020, the P&P indicated, .A physician's order is required to initiate oxygen therapy . The order shall include: Oxygen flow rate, Method of administration (e.g. nasal cannula) . The P&P titled, Medication Administration dated 9/2019, indicated, .Medications are administered in accordance with the written orders of the prescriber .
2. During a medication administration observation, on 11/04/21, at 10:08 a.m., LVN 8 administered NovoLOG insulin (rapid-acting insulin used to control high blood sugar in adults) 6 units (unit of measurement) by way of an insulin pen to Resident 110. LVN 8 did not prime the NovoLOG insulin pen prior to the insulin administration to Resident 110. LVN 8 injected the insulin to Resident 101's arm and quickly removed the needle from Resident 110's arm without allowing the pen needle to remain under the skin for 5 seconds.
During a review of Resident 110's, admission Record (a document containing resident profile information) dated 11/3/21, the admission Record indicated, Resident 110 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus (a long-term disorder that is characterized by high blood sugar).
During a review of Resident 110's, Order Summary Report dated 8/21/19, the Orders Summary Report indicated, .Insulin NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously (under the skin) one time a day related to Hyperglycemia (high blood sugar in the blood) .
During an interview on 11/4/21, at 10:11 a.m., with LVN 8, LVN 8 stated he did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 110 after injection. LVN 8 stated he had been a license nurse for 25 years and never heard of priming the insulin pen.
During a medication administration observation, on 11/4/21, at 12:33 p.m., LVN 3 administered insulin Lispro (fast-acting insulin used to control high blood sugar in adults) 5 units (unit of measurement) via an insulin pen to Resident 56. LVN 3 did not disinfect the insulin pen rubber seal prior to attaching the needle and did not prime the insulin Lispro pen prior to the insulin administration to Resident 56. LVN 3 injected the insulin to Resident 56's arm and quickly removed the needle from Resident 56's arm without allowing the pen needle to remain under the skin for 5 seconds.
During an interview on 11/4/21, at 12:50 p.m., with LVN 3, LVN 3 stated she did not disinfect the insulin pen rubber seal before attaching the needle, did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 56 after injection. LVN 3 stated she was not aware she needed to prime the insulin pen and wait 5 seconds prior to removing the needle from Resident 56.
During a review of Resident 56's admission Record dated 1/17/2020, the admission Record indicated, Resident 56 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus.
During a review of Resident 56, Order Summary Report dated 10/12/21, the Order Summary Report indicated, .Insulin Lispro Solution Pen-Injector 100 UNIT/ML [milliliter] inject 5 unit subcutaneously with meals related Type 2 Diabetes Mellitus .
During an interview with the Director of Nursing (DON), on 11/4/21, at 3:02 p.m., she stated the license nurse should have primed the insulin pen prior to administration. The DON stated the nurse should have kept the pen needle under the skin for 5 seconds after injecting the insulin to ensure the insulin was absorbed. The DON stated the insulin pen rubber seal should be disinfected prior to attaching the needle to prevent cross contamination.
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, the Licensed Practical/Vocational Nurse JOB DESCRIPTION indicated, .Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the professional reference titled, Insulin Pen Injections dated 8/2018, retrieved at https://my.clevelandclinic.org/health/treatments/17923-insulin-pen-injections, indicated, .How do I use an insulin pen? Wipe the rubber stopper with an alcohol wipe . Prime the insulin pen. Priming means removing air bubbles from the needle, and ensures that the needle is open and working. The pen must be primed before each injection . To prime the insulin pen, turn the dosage knob to the 2 units indicator. With the pen pointing upward, push the knob all the way. At least one drop of insulin should appear. You may need to repeat this step until a drop appears. Select the dose of insulin that has been prescribed for you by turning the dosage knob . Injecting insulin with an insulin pen: .Slowly push the knob of the pen all the way in to deliver your full dose. Remember to hold the pen at the site for 6-10 seconds, and then pull the needle out .
During a review of the professional reference titled, Risk associated with the use of Insulin pens and Vials dated 2017, (retrieved at https://www.ismp.org/sites/default/files/attachments/2017-11/ISMP138-Insulin%20Guideline-051517-2-WEB.pdf), indicated, . nurses have reported seeing a wet spot on the skin post injection due to insulin leaking from the injection site because the needle was not left in place for 5-10 seconds after injection .
During a review of the professional reference titled, Severe hyperglycemia in patients incorrectly using insulin pens at home dated 10/2017, (retrieved at https://www.ismp.org/alerts/severe-hyperglycemia-patients-incorrectly-using-insulin-pens-home), indicated, . Prior to injection, the pen should be primed using 2 to 3 units of insulin to make certain that the needle is correctly attached and to remove any air bubbles or pockets in the insulin cartridge. This is known as an air shot and the patient should see about 2 drops of insulin come out of the needle .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review the facility failed to ensure the facility medication error rate did not exceed five percent when the facility medication error rate was 16 percent wh...
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Based on observation, interview and record review the facility failed to ensure the facility medication error rate did not exceed five percent when the facility medication error rate was 16 percent when 25 opportunities of medication administration were observed and four of the 25 medications were not administered in accordance with physician's orders, resulting in a medication error rate of 12 percent.
These failure placed Resident 110, and Resident 56 at risk for inaccurate insulin dosage and impaired insulin absorption (movement of a medication from the site of administration to bloodstream) and not getting the full therapeutic effects of all the administered medications.
Findings:
During a medication administration observation, on 11/04/21, at 10:09 a.m., in the hallway, with License Vocational Nurse (LVN) 8, LVN 8 administered Sodium Bicarbonate (a medication use to relieve heartburn and acid indigestion) tablet 650 mg (milligrams - unit of measurement) one tablet, Amoxicillin-Pot Clavulanate (a medication use to treat infection) Tablet 500-125 mg one tablet, and NovoLOG insulin (rapid-acting insulin used to control high blood sugar in adults) 6 units (unit of measurement) by way of an insulin pen to Resident 110. LVN 8 did not prime (remove air bubbles from the needle to ensure it is open and working) the NovoLOG insulin pen prior to the insulin administration to Resident 110. LVN 8 injected the insulin to Resident 101's arm and quickly removed the needle from Resident 110's arm without allowing the pen needle to remain under the skin for 5 seconds.
During an interview on 11/4/21, at 10:11 a.m., with LVN 8, LVN 8 stated he did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 110 after injection. LVN 8 stated he had been a license nurse for 25 years and never heard of priming the insulin pen.
During a review of Resident 110's admission Record (a document containing resident profile information) dated 11/3/21, the admission Record indicated, Resident 110 was admitted to the facility with diagnoses of Type 2 Diabetes Mellitus (a long-term disorder that is characterized by high blood sugar), Gastroesophageal Reflux Disease (is the backward flow of stomach acid into the throat to the mouth), and Osteomyelitis, Left ankle and foot (infection in the bones) .
During a review of Resident 110's Order Summary Report dated 8/21/19, the Order Summary Report indicated, .Insulin NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously (under the skin) one time a day related to Hyperglycemia (high blood sugar in the blood) . Sodium Bicarbonate (used to relieve heartburn and acid indigestion.) Tablet 650 mg (unit of measurment) Give 1 tablet by mouth three times a day related to Gastroesophageal Reflux Disease . Amoxicillin-Pot Clavulanate (antibiotic) Tablet 500-125 mg Give 1 tablet by mouth two times a day for Osteomyelitis for 7 days .
During a concurrent interview and record review, on 11/4/21, at 10:28 a.m., with LVN 8, Resident 110's Medication Admin Audit Report (MAAR), dated 11/4/21 was reviewed. The MAAR indicated, . NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously one time a day related to Hyperglycemia . Sliding scale PRN [as needed] only if BS [blood sugar] is over 200 . Scheduled Date 11/4/21 07:00. Administration time 11/4/21 10:22 . Sodium Bicarbonate Tablet 650 mg Give 1 tablet by mouth three times a day . Scheduled Date 11/4/21 07:00. Administration time 11/4/21 10:22 . Amoxicillin-Pot Clavulanate Tablet 500-125 mg Give 1 tablet by mouth two times a day . Scheduled Date 11/4/21 07:00. Administration time 11/4/21 10:22 . LVN 8 stated the medications was scheduled for 7 a.m. and was administered late at 10:22 a.m. to Resident 110.
During a medication administration observation, on 11/4/21, at 12:33 p.m., LVN 3 administered insulin Lispro (fast-acting insulin used to control high blood sugar in adults) 5 units by way of an insulin pen to Resident 56. LVN 3 did not disinfect the insulin pen rubber seal prior to attaching the needle and did not prime the insulin Lispro pen prior to insulin administration to Resident 56. LVN 3 injected the insulin on to Resident 56's arm and quickly removed the needle from Resident 56's arm without allowing the pen needle to remain under the skin for 5 to 10 seconds.
During an interview on 11/4/21, at 12:50 p.m., with LVN 3, LVN 3 stated she did not prime the insulin pen, and did not wait 5 to 10 seconds to remove the needle from Resident 56 arm after injection.
During a review of Resident 56, admission Record dated 1/17/20, the admission Record indicated, Resident 56 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus.
During a review of Resident 56, Order Summary Report dated 10/12/21, the Order Summary Report indicated, Insulin Lispro Solution Pen-Injector 100 UNIT/ML [milliliter] inject 5 unit subcutaneously with meals related Type 2 Diabetes Mellitus .
During an interview with the Director of Nursing (DON), on 11/9/21, at 4:26 p.m., she stated the license nurse should have primed the insulin pen prior to administration to Resident 110 and Resident 56. The DON stated the nurse should have kept the pen needle under the skin for 5 to 10 seconds after injecting the insulin to ensure the insulin was absorbed and Resident 110 and Resident 56 receive the accurate insulin dose. The DON stated the license nurse should administered medications in a timely manner to ensure the effectiveness of the medications.
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration General Guidelines dated 9/2018, the P&P indicated, .Medications are administered in accordance with written orders of the prescriber . Medications are administered within 60 minutes of scheduled time .
During a review of the professional reference titled, Using medication: Using antibiotics[medications use to treat infections] correctly and avoiding resistance dated 11/2008, retrieved from https://www.ncbi.nlm.nih.gov/books/NBK361005/, indicated, .When should you take antibiotics? Some antibiotics are always meant to be taken at the same time of day, others are meant to be taken before, with or after a meal. If you are supposed to take the medicine three times a day, for example, it usually needs to be taken at set times so that the effect is spread out evenly over the course of the day .
During a review of the professional reference titled, Why You Need to Take Your Medications as Prescribed or Instructed dated 2/2016 retrieved from https://www.fda.gov/drugs/special-features/why-you-need-take-your-medications-prescribed-or-instructed, indicated, . Sticking to your medication routine (or medication adherence) means taking your medications as prescribed - the right dose, at the right time, in the right way and frequency. Why is doing these things important? Simply put, not taking your medicine as prescribed by a doctor or instructed by a pharmacist could lead to your disease getting worse, hospitalization, even death .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected multiple residents
Based on Observation, Interview, and Record Review the facility failed to ensure residents were free from significant medication error for two of six sampled residents (Resident 110, and Resident 56) ...
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Based on Observation, Interview, and Record Review the facility failed to ensure residents were free from significant medication error for two of six sampled residents (Resident 110, and Resident 56) when:
1. Licensed Vocational Nurse (LVN) 8 administered Amoxicillin-Pot Clavulanate (a medication use to treat infection) not following physician's order administration time, and administered insulin (medication used to treat high blood sugar) by way of an insulin pen (a device used to inject insulin) to Resident 110 without priming prime (a method to remove air bubbles from the needle to ensure it is working, and provides insulin full dose administration) the insulin pen and without allowing the pen needle to remain under the skin for 5 to 10 seconds.
2. LVN 3 administered insulin by way of an insulin pen to Resident 56 without disinfecting the insulin pen rubber seal prior to attaching the needle, did not prime the insulin pen, and did not allow the pen needle to remain under the skin for 5 to 10 seconds.
These failure placed Resident 110, and Resident 56 at risk for inaccurate insulin dosage and impaired insulin absorption (movement of a medication from the site of administration to bloodstream) and not getting the full therapeutic effects of the administered medications.
Findings:
1. During a medication administration observation, on 11/04/21, at 10:09 a.m., in the hallway, with License Vocational Nurse (LVN) 8, LVN 8 administered Amoxicillin-Pot Clavulanate (antibiotic) Tablet 500-125 mg (milligrams - unit of measurement) one tablet, and NovoLOG insulin (rapid-acting insulin used to control high blood sugar in adults) 6 units (unit of measurement) by way of an insulin pen to Resident 110. LVN 8 did not the NovoLOG insulin pen prior to the insulin administration to Resident 110. LVN 8 injected the insulin to Resident 101's arm and quickly removed the needle from Resident 110's arm without allowing the pen needle to remain under the skin for at least 5 seconds.
During an interview on 11/4/21, at 10:11 a.m., with LVN 8, LVN 8 stated he did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 110's arm after injection. LVN 8 stated he had been a license nurse for 25 years and never heard of priming the insulin pen.
During a review of Resident 110's admission Record (a document containing resident profile information) dated 11/3/21, the admission Record indicated, Resident 110 was admitted to the facility with diagnoses of Type 2 Diabetes Mellitus (a long-term disorder that is characterized by high blood sugar), Gastroesophageal Reflux Disease (is the backward flow of stomach acid into the throat to the mouth), and Osteomyelitis, Left ankle and foot (infection in the bones) .
During a review of Resident 110's Order Summary Report dated 8/21/19, the Order Summary Report indicated, .Insulin NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously (under the skin) one time a day related to Hyperglycemia (high blood sugar in the blood) . Amoxicillin-Pot Clavulanate Tablet 500-125 mg Give 1 tablet by mouth two times a day for Osteomyelitis for 7 days .
During a concurrent interview and record review, on 11/4/21, at 10:28 a.m., with LVN 8, Resident 110's Medication Admin Audit Report (MAAR), dated 11/4/21 was reviewed. The MAAR indicated, . NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously one time a day related to Hyperglycemia . Sliding scale PRN [as needed] only if BS [blood sugar] is over 200 . Scheduled Date 11/4/21 07:00. Administration time 11/4/21 10:22 . Amoxicillin-Pot Clavulanate Tablet 500-125 mg Give 1 tablet by mouth two times a day . Scheduled Date 11/4/21 07:00. Administration time 11/4/21 10:22 . LVN 8 stated the medications was scheduled for 7 a.m. and was administered late at 10:22 a.m. to Resident 110.
During an interview with the Director of Nursing (DON), on 11/9/21, at 4:26 p.m., she stated the license nurse should have primed the insulin pen prior to administration to Resident 110 and Resident 56. The DON stated the nurse should have kept the pen needle under the skin for 5 to 10 seconds after injecting the insulin to ensure the insulin was absorbed and Resident 110 and Resident 56 receive the accurate insulin dose. The DON stated the license nurse should administered medications in a timely manner to ensure the effectiveness of medicatiuons.
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, .Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration General Guidelines dated 9/2018, the P&P indicated, .Medications are administered in accordance with written orders of the prescriber . Medications are administered within 60 minutes of scheduled time .
During a review of the professional reference titled, Using medication: Using antibiotics[medications use to treat infections] correctly and avoiding resistance dated 11/2008, retrieved from https://www.ncbi.nlm.nih.gov/books/NBK361005/, indicated, .When should you take antibiotics? Some antibiotics are always meant to be taken at the same time of day, others are meant to be taken before, with or after a meal. If you are supposed to take the medicine three times a day, for example, it usually needs to be taken at set times so that the effect is spread out evenly over the course of the day .
During a review of the professional reference titled, Why You Need to Take Your Medications as Prescribed or Instructed dated 2/2016 retrieved from https://www.fda.gov/drugs/special-features/why-you-need-take-your-medications-prescribed-or-instructed, indicated, . Sticking to your medication routine (or medication adherence) means taking your medications as prescribed - the right dose, at the right time, in the right way and frequency. Why is doing these things important? Simply put, not taking your medicine as prescribed by a doctor or instructed by a pharmacist could lead to your disease getting worse, hospitalization, even death .
2. During a medication administration observation, on 11/4/21, at 12:33 p.m., LVN 3 administered insulin Lispro (fast-acting insulin used to control high blood sugar in adults) 5 units by way of an insulin pen to Resident 56. LVN 3 did not disinfect the insulin pen rubber seal prior to attaching the needle and did not prime the insulin Lispro pen prior to insulin administration to Resident 56. LVN 3 injected the insulin on to Resident 56's arm and quickly removed the needle from Resident 56's arm without allowing the pen needle to remain under the skin for 5 to 10 seconds.
During an interview on 11/4/21, at 12:50 p.m., with LVN 3, LVN 3 stated she did not prime the insulin pen, and did not wait 5 to 10 seconds to remove the needle from Resident 56 arm after injection.
During a review of Resident 56, admission Record dated 1/17/20, the admission Record indicated, Resident 56 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus.
During a review of Resident 56, Order Summary Report dated 10/12/21, the Order Summary Report indicated, Insulin Lispro Solution Pen-Injector 100 UNIT/ML [milliliter] inject 5 unit subcutaneously with meals related Type 2 Diabetes Mellitus .
During an interview with the Director of Nursing (DON), on 11/9/21, at 4:26 p.m., she stated the license nurse should have primed the insulin pen prior to administration to Resident 110 and Resident 56. The DON stated the nurse should have kept the pen needle under the skin for 5 to 10 seconds after injecting the insulin to ensure the insulin was absorbed and Resident 110 and Resident 56 receive the accurate insulin dose. The DON stated the license nurse should administered medications in a timely manner to ensure effectiveness of the medications.
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the facility Policy and Procedure (P&P) titled Medication Administration General Guidelines dated 9/2018, the P&P indicated, .
Medications are administered in accordance with written orders of the prescriber . Medications are administered within 60 minutes of scheduled time .
During a review of the professional reference titled, Why You Need to Take Your Medications as Prescribed or Instructed dated 2/2016 retrieved from https://www.fda.gov/drugs/special-features/why-you-need-take-your-medications-prescribed-or-instructed, indicated, . Sticking to your medication routine (or medication adherence) means taking your medications as prescribed - the right dose, at the right time, in the right way and frequency. Why is doing these things important? Simply put, not taking your medicine as prescribed by a doctor or instructed by a pharmacist could lead to your disease getting worse, hospitalization, even death .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to provide sufficient staffing to provide care and services to ensure residents received the needed care to attain and maintain their highest ...
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Based on interview and record review, the facility failed to provide sufficient staffing to provide care and services to ensure residents received the needed care to attain and maintain their highest practicable physical, mental and psychosocial well-being for five of six sampled residents (Residents 3, 10, 18, 19 and 20) when residents' needs, preferences, and accommodations were communicated to staff, and staff did not respond in a timely manner.
These failures resulted in Residents 3, 10, 18, 19 and 20's needs not being met.
Findings:
During an interview on 11/2/21, at 2:56 p.m., with Resident 10, Resident 10 stated, the facility was understaffed and would call for assistance which took up to an hour for staff to respond.
During an interview on 11/2/21, at 3:37 p.m., Resident 18's responsible party (RP), RP stated, she couldn't remember how long ago it was that Resident 18 was not showered by staff for one and a half weeks.
During an interview on 11/3/21, at 9:19 a.m., with Certified Nursing Assistant (CNA) 7, CNA 7 stated, the facility had problems keeping staff since COVID-19 (a contagious serious respiratory infection transmitted from person to person) started in 2020. CNA 7 stated, she cared for 14-15 residents during the day and there were times residents would miss there showers because of short staffing.
During an interview on 11/3/21, at 10:22 a.m., with Resident 19, Resident 19 stated, he required a lift to get out of bed with staff's assistance and was unable to attend the resident council meetings regularly because of short staffing.
During an interview on 11/3/21, at 10:28 a.m., with Resident 20, Resident 20 stated, the facility was understaffed, and the resident's microwave was taken away from the residents because there was no staff available to warm up the food such as popcorn.
During an interview on 11/3/21, at 10:30 p.m., with Resident 3, Resident 3 stated, the facility did not have enough staff to meet all the resident's needs
During an interview on 11/10/21, at 11:32 a.m., with the Director of Staff Development (DSD), the DSD stated, she was responsible for staffing CNAs, made the schedules, and filled call-ins when on shift. The DSD stated, when she was not at the facility the Charge nurse would fill in the shifts as needed.
During a concurrent interview and record on 11/10/21, at 11:32 a.m., with the DSD, the facility document titled Nursing Staffing Worksheet Patient Per Day (PPD) nursing hours for 8/21, 9/21, 10/21, and 11/21 was reviewed. The DSD stated staffing had been difficult and the facility hardly ever met the required nursing hours. The DSD stated, the facility did not have staffing waiver. The DSD stated, the staffing shortage started with COVID-19 the facility became short staffed and had not been able to build their team. The DSD stated, the facility had less staffing hours for the resident and that resident's would occasionally miss showers. The DSD stated, the facility staffed 2 LVNs on am, pm and noc (night) shifts. The DSD stated, the facility was not using a registry agency. The DSD stated, the facility had to do something because it was hard on the staff and hard on the residents.
For 8/21 the facility had not met the minimum required nursing contact hours on 11 of 31 days.
For 9/21 the facility had not met the minimum required nursing contact hours on 21 of 30 days.
For 10/21 the facility had not met the minimum required nursing contact hours on 25 of 31 days
For 11/21 the facility had not met the minimum required nursing contact hours on 10 of 10 days
During an interview on 11/10/21, at 4:43 p.m., with the Administrator (ADM), the ADM stated, it was hard to retain staff.
During an interview on 11/10/21, at 4:49 p.m., with the ADM, the ADM stated, staffing was discussed at QAPI (Quality Assurance & Performance Improvement) meeting in September and there were no notes on discussion of ideas to improve staffing. The ADM stated, the facility needed 6 CNA's to be fully staffed and that staffing was the number 1 priority right now.
During a review of the facility policy titled Staffing dated 10/2017, indicated .Our facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with the resident care plans and the facility assessment .Staffing numbers and the skill requirement of direct care staff are determined by the needs of the residents based on each resident's plan of care .Inquiries or concerns relative to our facility's staffing should be directed to the Administrator or his/her designee .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected most or all residents
3. During a concurrent observation and interview on 11/2/21 at 2:26 p.m., with Resident 32, in Resident 32's room, Resident 32 was laying in bed with the catheter bag touching the ground. Resident 32 ...
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3. During a concurrent observation and interview on 11/2/21 at 2:26 p.m., with Resident 32, in Resident 32's room, Resident 32 was laying in bed with the catheter bag touching the ground. Resident 32 stated, after lunch the Certified Nursing Assistant (CNA) emptied his catheter bag.
During a concurrent observation and interview on 11/2/21, at 2:35 p.m., with CNA 6, in Resident 32's room, Resident 32's catheter bag was touching the ground. CNA 6 stated, the catheter bag should not be on the ground because there was a risk for infection and cross contamination.
During a review of Resident 32's Care Plan, dated 11/2/21, the Care plan indicated, .Alteration in elimination of bowel and bladder .Keep drainage bag of catheter below the level of the bladder at all times and off floor .
During concurrent interview and record review on 11/3/21, at 3:46 p.m., with the DON, the facility policy and procedure titled Catheter-Care of dated 6/2020 indicted, .Take care to ensure the collection bag does not touch the floor at any time . The DON stated, the catheter bag should not touch the ground at any time because it was an infection control issue.
During an interview on 11/09/21, at 1:48 p.m., with LVN 10, LVN 10 stated, she had been working at the facility for four years and did not remember the last time she had an in-service training for urinary catheter care.
During a concurrent interview and record review on 11/9/21, at 2:18 p.m., with the DSD, in-service titled [facility name] of Chowchilla Meeting/In-Services dated 6/21/21 indicated, .Urinary tract infection (UTI) .If a resident has a foley ensure that is anchored, and that the catheter remains below the level of the bladder . The DSD reviewed the sign in sheet and stated, LVN 10's name was not on the sign in sheet and that LVN 10 did not have any competency in-service training for urinary catheter care.
Based on observation, interview and record review, the facility failed to ensure Licensed Nurses have the competencies necessary to meet the needs of the residents for three of 43 sampled residents (Resident 110, 56 and 32) when:
1. Licensed Vocational Nurse (LVN) 8 administered insulin (medication used to treat high blood sugar) by way of an insulin pen (a device used to inject insulin) to Resident 110 without priming (a method to remove air bubbles from the pen to ensure it is working, and provides insulin full dose administration) the insulin pen and without allowing the pen needle to remain under the skin for 5 to 10 seconds.
These failures placed Resident 110 at risk for an inaccurate insulin dosage and impaired insulin absorption (movement of a medication from the site of administration to bloodstream).
2. LVN 3 administered insulin by way of an insulin pen to Resident 56 without disinfecting the insulin pen rubber seal prior to attaching the needle, did not prime the insulin pen, and did not allow the pen needle to remain under the skin for 5 to 10 seconds.
These failures placed Resident 56 at risk for an inaccurate insulin dosage and impaired insulin absorption and cross contamination.
3. Resident 32's urinary catheter (a tube placed in the body to drain and collect urine from the bladder) bag was touching the floor.
This failure placed Resident 32 at risk for cross contamination.
Findings:
1. During a medication administration observation, on 11/4/21, at 10:08 a.m., LVN 8 administered NovoLOG insulin (rapid-acting insulin used to control high blood sugar in adults) 6 units (unit of measurement) by way of an insulin pen to Resident 110. LVN 8 did not prime the NovoLOG insulin pen prior to the insulin administration to Resident 110. LVN 8 injected the insulin to Resident 101's arm and quickly removed the needle from Resident 110's arm without allowing the pen needle to remain under the skin for 5 to 10 seconds.
During a review of Resident 110's, the admission Record (a document containing resident profile information) dated 11/3/21, the admission Record indicated, Resident 110 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus (a long-term disorder that is characterized by high blood sugar).
During a review of Resident 110, Order Summary Report dated 8/21/19, the Order Summary Report indicated, Insulin NovoLOG Solution Inject as per sliding scale: 0-200 = 0; 201-250 = 2; 251-300 = 4; 400 = 6; 401- 450 = 8, subcutaneously (under the skin) one time a day related to Hyperglycemia (high blood sugar in the blood).
During an interview on 11/4/21, at 10:11 a.m., with LVN 8, LVN 8 stated he did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 110's arm after injection. LVN 8 stated he had been a license nurse for 25 years and never heard of priming the insulin pen. LVN 8 stated he was not provided in-service (education) on insulin pen administration.
During an interview with the Director of Staff Development (DSD), on 11/4/21, at 3:02 p.m., The DSD stated she did not provide competencies for insulin pen administration to the license nurses.
During an interview with the Director of Nursing (DON), on 11/9/21, at 4:26 p.m., she stated the license nurse should have primed the insulin pen prior to administration. The DON stated the nurse should have kept the pen needle under the skin for 5 to 10 seconds after injecting the insulin to ensure the insulin was absorbed.
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, the Licensed Practical/Vocational Nurse JOB DESCRIPTION indicated, Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility document titled, Staff Development Coordinator JOB DESCRIPTION undated, the Staff Development Coordinator JOB DESCRIPTION indicated, Responsible for planning, implementing and maintaining of professional development in the clinical department in accordance with current Federal, State and company standards, guidelines, and regulations. Demonstrates and teaches resident care in classroom and clinical units to nursing staff . Assess the training of nursing staff to develop, implement, evaluate and document staff development programs including General orientation, Job specific Orientation, In-Service, and continuing Education Programs for nursing department personnel .
During a review of the facility document titled, Director of Nursing Job Description undated, the Director of Nursing Job Description indicated, .Responsible for administration and management of Nursing Services to residents in accordance with orders of the physician's and total needs of the residents. Responsible for 24-hour supervision of Nursing Services and directs the Nursing Department to maintain quality standards of care in accordance with the current Federal, State and the Company standards guidelines and regulations .Assumes ultimate responsibility for coordinating plans for total care of each residents which comply with physician's order, government regulations, and facility resident care policies . Responsible for competency testing on registered licensed, certified, non-certified nursing personnel .
During a review of the professional reference titled, Risk associated with the use of Insulin pens and Vials dated 2017, found at https://www.ismp.org/sites/default/files/attachments/2017-11/ISMP138-Insulin%20Guideline-051517-2-WEB.pdf), indicated, . nurses have reported seeing a wet spot on the skin post injection due to insulin leaking from the injection site because the needle was not left in place for 5-10 seconds after injection .
During a review of the professional reference titled, Severe hyperglycemia in patients incorrectly using insulin pens at home dated 10/2017, (found at https://www.ismp.org/alerts/severe-hyperglycemia-patients-incorrectly-using-insulin-pens-home), indicated, . Prior to injection, the pen should be primed using 2 to 3 units of insulin to make certain that the needle is correctly attached and to remove any air bubbles or pockets in the insulin cartridge. This is known as an air shot and the patient should see about 2 drops of insulin come out of the needle .
2. During a medication administration observation, on 11/4/21, at 12:33 p.m., LVN 3 administered insulin Lispro (fast-acting insulin used to control high blood sugar in adults) 5 units by way of an insulin pen to Resident 56. LVN 3 did not disinfect the insulin pen rubber seal prior to attaching the needle and did not prime the insulin Lispro pen prior to the insulin administration to Resident 56. LVN 3 injected the insulin on to Resident 56's arm and quickly removed the needle from Resident 56's arm without allowing the pen needle to remain under the skin for 5 seconds.
During an interview on 11/4/21, at 12:50 p.m., with LVN 3, LVN 3 stated she did not prime the insulin pen, and did not wait 5 seconds to remove the needle from Resident 56 after injection. LVN 3 stated she was not provided in-service on insulin pen administration.
During a review of Resident 56, admission Record dated 1/17/20, the admission Record indicated, Resident 56 was admitted to the facility with diagnosis of Type 2 Diabetes Mellitus.
During a review of Resident 56, Order Summary Report dated 10/12/21, the Order Summary Report indicated, Insulin Lispro Solution Pen-Injector 100 UNIT/ML [milliliter] inject 5 unit subcutaneously with meals related Type 2 Diabetes Mellitus .
During an interview with the Director of Staff Development (DSD), on 11/4/21, at 3:02 p.m., The DSD stated she did not provide competencies for insulin pen administration to the license nurses.
During an interview with the Director of Nursing (DON), on 11/9/21, at 4:26 p.m., she stated the license nurse should have primed the insulin pen prior to administration. The DON stated the nurse should have kept the pen needle under the skin for 5 to 10 seconds after injecting the insulin to ensure the insulin was absorbed. The DON stated the insulin pen rubber seal should be disinfected prior to attaching the needle to prevent cross contamination.
During a review of the facility Policy and Procedure (P&P) titled Medication Administration Subcutaneous Insulin dated 5/2016, the P&P indicated, . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that pen and the needle work properly. Removing air bubbles . Hold the pen with the needle pointing upwards. Tap the insulin reservoir so that air bubbles rise up towards the needle. Press the injection button all the way in. Check if insulin comes out of the needle tip. You may have to perform the safety test several times before insulin seen. If no insulin comes out, check for air bubbles and repeat the safety test two more times to remove them. If no insulin comes out, the needle may be blocked .Deliver the dose by pressing the injection button in all the way . Keep the injection button pressed all the way. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, the Licensed Practical/Vocational Nurse JOB DESCRIPTION indicated, Principal Responsibilities . Responsible for ensuring the delivery of efficient and effective nursing care while achieving positive clinical outcomes and resident/family satisfaction in accordance with accepted standards of practice, stated and federal regulations and licensing requirements . Ability to administer medications and treatment timely and according to facility policy .
During a review of the facility document titled, Staff Development Coordinator JOB DESCRIPTION undated, the Staff Development Coordinator JOB DESCRIPTION indicated, Responsible for planning, implementing and maintaining of professional development in the clinical department in accordance with current Federal, State and company standards, guidelines, and regulations. Demonstrates and teaches resident care in classroom and clinical units to nursing staff . Assess the training of nursing staff to develop, implement, evaluate and document staff development programs including General orientation, Job specific Orientation, In-Service, and continuing Education Programs for nursing department personnel .
During a review of the facility document titled, Director of Nursing Job Description undated, the Director of Nursing Job Description indicated, .Responsible for administration and management of Nursing Services to residents in accordance with orders of the physician's and total needs of the residents. Responsible for 24-hour supervision of Nursing Services and directs the Nursing Department to maintain quality standards of care in accordance with the current Federal, State and the Company standards guidelines and regulations .Assumes ultimate responsibility for coordinating plans for total care of each residents which comply with physician's order, government regulations, and facility resident care policies . Responsible for competency testing on registered licensed, certified, non-certified nursing personnel .
During a review of the professional reference titled, Risk associated with the use of Insulin pens and Vials dated 2017, found at https://www.ismp.org/sites/default/files/attachments/2017-11/ISMP138-Insulin%20Guideline-051517-2-WEB.pdf), indicated, . nurses have reported seeing a wet spot on the skin post injection due to insulin leaking from the injection site because the needle was not left in place for 5-10 seconds after injection .
During a review of the professional reference titled, Severe hyperglycemia in patients incorrectly using insulin pens at home dated 10/2017, (found at https://www.ismp.org/alerts/severe-hyperglycemia-patients-incorrectly-using-insulin-pens-home), indicated, . Prior to injection, the pen should be primed using 2 to 3 units of insulin to make certain that the needle is correctly attached and to remove any air bubbles or pockets in the insulin cartridge. This is known as an air shot and the patient should see about 2 drops of insulin come out of the needle .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food safety when two spices were expired, one app...
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Based on observation, interview and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food safety when two spices were expired, one applesauce container was not labeled and did not contain the use by date (last date recommended for the use of a product while at peak quality). These food items were available in the kitchen for use to prepare food for 57 out of 57 residents.
This failure placed 57 residents at risk for foodborne illnesses (illnesses caused by consuming contaminated food or drink) from consuming potentially contaminated food (unclean) and exposure to harmful pathogens (bacteria or viruses that can cause illness) and decrease palatability of the food.
Findings:
During a concurrent observation and interview on 11/2/21, at 11:13 a.m., with Dietary Supervisor (DS), in the kitchen, the refrigerator had a small container of applesauce that had the open date of 10/30/21 and due date of 11/1/21. The DS stated the applesauce should not be used after the written date on the container. The DS threw away the applesauce. There were 2 spices on the shelf: The container of ground all spice had an open date of 10/28/20 and expiration date of 10/28/21 written on the container. The container of oregano had a written opened date of 4/27/21 and an expiration date of 10/27/21. The DS stated the spices should have been discarded after the expiration date. The DS stated that expired spices and food could cause food borne illnesses and change the taste of a resident's food.
During an interview on 11/4/21 at 10:00 a.m. with [NAME] (CK) 1, CK 1 stated expired spices added to food could cause a bad taste for residents. CK1 stated expired applesauce could cause residents to get sick.
During an interview on 11/4/21, at 10:10 a.m. with the DS, the DS stated the evening shift staff was responsible for making sure there was no expired food in the kitchen.
During a concurrent interview and record review, on 11/5/21, at 12:02 p.m., with DS, the policy and procedure (P&P) titled, Canned and Dry Goods Storage, dated 2018 was reviewed. The P&P indicated, .All opened food items will have an open and use-by-date .Spices (ground) 6-12 months . The DS stated the spices should have been discarded after the expiration date.
During a phone interview on 11/05/21, at 1:36 p.m., with the Registered Dietician (RD-a skilled health care professional who is an expert in the field of nutrition), RD stated that it is the responsibility of all staff that works in the kitchen to check for expired food items. RD stated expired spices and applesauce could compromise residents' health status and could change the palatability of food or make the resident potentially sick. The RD stated it should not be the standard of food handling in the kitchen. RD stated the kitchen staff should follow the facility's P&P.
During an interview on 11/10/21, at 12:20 p.m., with the ADM, ADM stated it was DS's responsibility to check foods in kitchen for the use by or expiration dates.
During a review of Food Safety and Inspection Service titled Food Product Dating undated, indicated, .If a product has a use by date, follow that date
During a review of the professional reference titled USDA Food Safety and Inspection Service's Food Product Dating retrieved from https://www.fsis.usda.gov/food-safety/safe-food-handling-and-preparation/food-safety-basics/food-product-dating dated 10/2/2019, indicated, .Microorganisms such as molds, yeasts, and bacteria can multiply and cause food to spoil. Viruses are not capable of growing in food and do not cause spoilage. There are two types of bacteria that can be found on food: pathogenic bacteria, which cause foodborne illness, and spoilage bacteria, which do not cause illness but do cause foods to deteriorate and develop unpleasant characteristics such as an undesirable taste or odor making the food not wholesome. When spoilage bacteria have nutrients (food), moisture, time, and favorable temperatures, these conditions will allow the bacteria to grow rapidly and affect the quality of the food. Food spoilage can occur much faster if food is not stored or handled properly .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0813
(Tag F0813)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to develop a policy and procedure allowing residents to have outside food brought in by the family and/or visitors ensuring sanitary and safe ...
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Based on interview and record review, the facility failed to develop a policy and procedure allowing residents to have outside food brought in by the family and/or visitors ensuring sanitary and safe food storage for six of six sampled residents (18, 19, 35, and 51) when residents were informed, they were not allowed to store and/or reheat prepared food brought to them by family.
This failure had the potential for unsafe and unsanitary food storage and handling brought from outside for later consumption and placed Residents 18, 19. 35 and 51at high risk for food borne illnesses.
Findings:
During a concurrent observation and interview on 11/02/21, at 3:37 p.m., with Resident 18 and Resident 18's Responsible Party (RP) 2, RP 2 brought in carrot cake. Resident 18's RP 2 stated food could be brought in for Resident 18, if eaten during the visit. Resident 18's RP 2 stated there was no refrigerator to store foods brought from home.
During Resident Council Meeting (an organized group of residents who meet regularly to discuss concerns about their rights) and interviews on 11/03/21, at 10:36 a.m., with Residents 18, 19, 35 and 51, Residents 18, 19, 35 and 51 stated they were not allowed to use the microwave or store any personal foods in the facility's refrigerator.
During a concurrent observation and interview on 11/04/21, at 10:13 a.m., with the Dietary Supervisor (DS), the DS stated residents were not allowed to bring anything that need to be microwaved or cooked. The DS stated residents were supposed to keep the foods in their room. DS stated food could not be kept in the kitchen. The DS stated there was no space to put the residents' foods in the facility's refrigerators. The DS stated the Activities Director (AD-oversees the therapeutic and recreational activities) was responsible for not allowing to use the microwave or store any personal foods in the facility's refrigerator. The DS stated former residents misused the microwave in the past.
During an interview on 11/04/21, at 10:33 a.m. with the AD, the AD stated that families can bring food to residents from the outside. AD stated the facility would like the resident to eat the food brought to them during their visit. AD stated the food must be discarded after two hours if the food is not eaten.
During an interview on 11/05/21, at 1:36 p.m., with Registered Dietician (RD-a skilled health care professional who is an expert in the field of nutrition), the RD stated there was no space in the facility refrigerators to store the residents' foods from outside. RD stated food left at room temperature had the potential to grow bacteria which could lead to food borne illnesses.
During an interview on 11/5/21, at 4:08 p.m., with the Administrator (ADM), the ADM stated that the facility had a policy and procedure titled Food brought in by visitors. ADM stated the policy was current even though there was a part of the policy that is marked through with a permanent marker. The ADM stated she knew the residents had the right to bring in food, but the facility did not have space to refrigerate them.
During a review of the facility policy and procedure (P&P) titled, Food Brought in by Visitors, dated 8/2020, indicated, .Perishable food requiring refrigeration will be discarded after two hours at bedside .
During a review of the Center for Disease Control and Prevention (CDC) Guideline titled Four Steps to Food Safety: Clean, Separate, Cook, Chill, dated 10/15/21, The Guideline indicated, .Bacteria can multiply rapidly if left at room temperature or in the Danger Zone between 40°F and 140°F. Never leave perishable food out for more than 2 hours (or 1 hour if exposed to temperatures above 90°F) .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Administration
(Tag F0835)
Could have caused harm · This affected most or all residents
Based on interview, and record review, the facility's Administrator (ADM) failed to ensure effective oversight and necessary resources to ensure resident care services were met to attain or maintain t...
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Based on interview, and record review, the facility's Administrator (ADM) failed to ensure effective oversight and necessary resources to ensure resident care services were met to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident when the ADM did not provide oversight to the facility's day to day operations when:
1. The facility failed to ensure five of five Residents (Residents 6, 8, 11, 16, and 55) were assessed for the risk of entrapment (resident caught, trapped, or entangled in the space in or about the bed and side rail) from bed (side) rails (adjustable metal or rigid plastic bars in various sizes that attach to the bed, and can be placed in a guard (raised) or lowered) prior to installation and had no consent (form signed by resident or family explaining the risks of side rail use), physician order, indication for use, and care plans prior to the use of side rails.
These failures had the potential to cause entrapment, serious harm, injury, or death to Residents 6, 8, 11, 16, and 55. (Cross reference F700).
2. Licensed Vocational Nurses (LVN) 8 and LVN 7 did not receive annual competency training on insulin pen administration and administered insulin (medication used to treat high blood sugar) by way of an insulin pen (a device used to inject insulin) to Resident 110 and Resident 56 without disinfecting the insulin pen rubber seal prior to attaching the needle, did not prime (a method to remove air bubbles from the pen to ensure it is working, and provides insulin full dose administration) the insulin pen and did not allow the pen needle to remain under the skin for 5 to 10 seconds.
These failure placed Resident 110 and Resident 56 at risk for an inaccurate insulin dosage and impaired insulin absorption (movement of a medication from the site of administration to bloodstream) and cross contamination. (Cross reference 726).
3. The facility failed to ensure the designated Infection Preventionist (IP-professional who ensures healthcare workers and patients are doing all the things they should to prevent infections) completed the specialized training for IP certification program in accordance with the facility's policy and procedure and CMS (Centers for Medicare and Medicaid Services) guidelines.
This failure resulted in the IP not meeting the qualifications that would ensure residents were provided with quality care to prevent or minimize the transmission or spread of COVID-19 (a contagious serious respiratory infection transmitted from person to person) and/or other infections to all residents and staff. (Cross reference F882).
4. LVN 6 did not receive annual mandatory training on Abuse Prevention and HIPPA (Health Insurance Portability and Accountability Act- is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge) training for 2020 and 2021, and Certified Nursing Assistant (CNA) 1 did not have HIPPA training for 2020 and 2021.
These failure had the potential for the residents to be cared for by LVN's and CNAs' inadequately trained.
5. The ADM was aware of the facility's staffing needs and did not implement interventions to address the facility staffing needs.
This failure had the potential for all residents needs not being met.
Findings:
1. During an interview on 11/10/21 at 4:43 p.m., with the ADM, the ADM stated staff yearly competencies were not discussed in Quality Assurance and Performance Improvement (QAPI- is a data driven and pro-active approach to quality improvement). The ADM stated restraint competency had not been done in 2 years. The ADM stated the used of bed rails as restraints was a bigger systemic facility issue.
During a review of the facility document titled, Administrator undated, indicated, The Administrator oversees the day to day operations of the facility to meet State and Federal regulations and supervise all department managers to ensure the facility is in compliance. The Administrator is responsible for the delivery of clinical service . meeting or exceeding quality . Ensures the highest quality in Standards of Care and services provided . Conducts continuing education programs and special in-service training to all departments' managers and special in-service for all staff .
2. During an interview with the Director of Staff Development (DSD), on 11/4/21, at 3:02 p.m., The DSD stated she did not provide competencies for insulin pen administration to the license nurses.
During a review of the facility document titled, Staff Development Coordinator JOB DESCRIPTION undated, the Staff Development Coordinator JOB DESCRIPTION indicated, Responsible for planning, implementing and maintaining of professional development in the clinical department in accordance with current Federal, State and company standards, guidelines, and regulations. Demonstrates and teaches resident care in classroom and clinical units to nursing staff . Assess the training of nursing staff to develop, implement, evaluate and document staff development programs including General orientation, Job specific Orientation, In-Service, and continuing Education Programs for nursing department personnel .
During an interview on 11/10/21 at 4:43 p.m., with the Admistartor (ADM), the ADM stated staff annual mandatory training and nursing competencies was not discussed during QAPI. The ADM stated nursing staff should receive annual competency training. The ADM stated she was responsible to make sure the DSD was providing the annual nursing competencies.
During a review of the facility document titled, Administrator undated, indicated, The Administrator oversees the day to day operations of the facility to meet State and Federal regulations and supervise all department managers to ensure the facility is in compliance. The Administrator is responsible for the delivery of clinical service . meeting or exceeding quality . Ensures the highest quality in Standards of Care and services provided . Conducts continuing education programs and special in-service training to all departments' managers and special in-service for all staff .
3. During an interview on 11/10/21 at 2:08 p.m., with the IP, the IP stated she does not have an IP certification and was in the process of getting certified. The IP stated the ADM was aware she does not have an IP certification.
During an interview on 11/10/21, at 4:43 p.m., with the ADM, the ADM stated she was aware the IP was not certified. The ADM stated she told the IP to complete her IP certification a week upon hire, but it was not done.
During a review of the facility document titled, Infection Control Preventionist-LVN undated, the Infection Control Preventionist-LVN indicated, .Position Job Description. Responsible for assuming the responsibility for the Infection Control Program of the facility in accordance with the accepted standards of practice, state and federal regulations and licensing requirements . Qualifications . Certified in Infection Control .
4. During a concurrent interview and record review, on 11/10/21, 10:16 a.m., with the DSD, The DSD reviewed LVN 6's mandatory in-service training. The DSD stated LVN 6 did not have mandatory in-service training for Abuse Prevention and HIPPA for the year 2020 and 2021. The DSD stated she was not aware why LVN 6 did not receive the mandatory in-service training. The DSD stated LVN 6 should have receive the Abuse Prevention and HIPPA mandatory in-service training. The DSD reviewed Certified Nursing Assistant (CNA) 1's mandatory in-service training. The DSD stated CNA 1 did not receive mandatory in-service training for HIPPA for the year 2020 and 2021. The DSD stated CNA 1 should have receive the mandatory in-service training. The DSD stated the mandatory in-service for Abuse Prevention and HIPPA should have been done yearly. The DSD stated she was responsible to ensure all staff completes the mandatory in-service trainings.
During a review of the facility document titled, Staff Development Coordinator JOB DESCRIPTION undated, the Staff Development Coordinator JOB DESCRIPTION indicated, Responsible for planning, implementing and maintaining of professional development in the clinical department in accordance with current Federal, State and company standards, guidelines, and regulations. Demonstrates and teaches resident care in classroom and clinical units to nursing staff . Assess the training of nursing staff to develop, implement, evaluate and document staff development programs including General orientation, Job specific Orientation, In-Service, and continuing Education Programs for nursing department personnel .
During an interview on 11/10/21 at 4:43 p.m., with the Admistartor (ADM), the ADM stated staff annual mandatory training and nursing competencies was not discussed during QAPI. The ADM stated nursing staff should receive annual competency training. The ADM stated she was responsible to make sure the DSD was providing the annual nursing competencies.
During a review of the facility document titled, Administrator undated, indicated, The Administrator oversees the day to day operations of the facility to meet State and Federal regulations and supervise all department managers to ensure the facility is in compliance. The Administrator is responsible for the delivery of clinical service . meeting or exceeding quality . Ensures the highest quality in Standards of Care and services provided . Conducts continuing education programs and special in-service training to all departments' managers and special in-service for all staff .
5. During a concurrent interview and record on 11/10/21, at 11:32 a.m., with the Director of Staff Development (DSD), the facility document titled Nursing Staffing Worksheet Patient Per Day (PPD) nursing hours for 8/21, 9/21, 10/21, and 11/21 was reviewed. The DSD stated staffing had been difficult and the facility hardly ever met the required nursing hours. The DSD stated, the facility did not have staffing waiver. The DSD stated, the staffing shortage started with COVID-19 (a contagious serious respiratory infection transmitted from person to person), the facility just became short staffed and had not been able to build their team. The DSD stated, the facility had less staffing hours for the resident and that resident's would occasionally miss showers. The DSD stated, the facility staffed 2 LVNs on am, pm and noc (night) shifts. The DSD stated, the facility was not using a registry agency. The DSD stated, the facility had to do something because it was hard on the staff and hard on the residents.
For 8/21 the facility had not met the minimum required nursing contact hours on 11 of 31 days.
For 9/21 the facility had not met the minimum required nursing contact hours on 21 of 30 days.
For 10/21 the facility had not met the minimum required nursing contact hours on 25 of 31 days
For 11/21 the facility had not met the minimum required nursing contact hours on 10 of 10 days
During an interview on 11/10/21, at 4:43 p.m., with the Administrator (ADM), the ADM stated, it was hard to retain staff.
During an interview on 11/10/21, at 4:49 p.m., with the ADM, the ADM stated, staffing was discussed at QAPI (Quality Assurance & Performance Improvement) meeting in September and there were no notes on discussion of ideas to improve the facility's staffing. The ADM stated, the facility needed 6 CNA's to be fully staffed and staffing needed improvement.
During a review of the facility policy titled Staffing dated 10/2017, indicated .Our facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with the resident care plans and the facility assessment .Staffing numbers and the skill requirement of direct care staff are determined by the needs of the residents based on each resident's plan of care .Inquiries or concerns relative to our facility's staffing should be directed to the Administrator or his/her designee .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
3. During an observation on 11/9/21, at 9:41 a.m., in the front lobby, the front lobby door was left unlocked and accessible to anyone entering the building. The lobby had two offices with no staff pr...
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3. During an observation on 11/9/21, at 9:41 a.m., in the front lobby, the front lobby door was left unlocked and accessible to anyone entering the building. The lobby had two offices with no staff present and the screening station located across the lobby on the east side of the building and was left unattended.
During an interview on 11/9/21, at 10:31 a.m., with Hospitality Aid/Screener (HASR), HASR stated, her duties included screening, stocking items, and answering call lights to assist resident such as providing water. HASR stated, she would step away from the screening station at times to perform other duties and would be alerted when someone needed to be screened because the east hallway entrance was locked and had a bell. HASR stated, the main lobby door was unlocked, and she was unaware of the reason it was unlocked. HASR stated, if business office staff were not in their office and when she was performing other tasks she would not know if someone entered the facility without getting screened. HASR stated, the lobby area was used at times by family for resident visitation and that the lobby door was left unlocked by the business office personnel. HASR stated, the purpose of screening was to keep everyone safe and prevent COVID-19 from entering the facility.
During an interview on 11/9/21, at 10:42 a.m., with Infection Preventionist (IP), IP stated, the purpose of screening everyone entering the facility was to prevent the possibility of COVID-19 transmission. IP stated, there was a potential for someone to enter the facility through the lobby door without getting screened.
During an interview on 11/9/21, at 10:49 a.m., with Administrator (ADM), ADM stated the lobby door remains unlocked when the business office personnel are at the facility. ADM Stated, there is a potential that someone could enter through the front lobby door without getting screened.
During a review of the facility Mitigation Plan titled Coronavirus Disease 2019 (COVID-19) Mitigation Plan for skilled Nursing Facilities undated indicated, .The facility screens and documents every individual entering the facility for COVID-19 symptoms .
During a review of the professional reference retrieved from https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html titled, Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic dated 11/10/2021 indicated, . 1. Recommended routine infection prevention and control (IPC) practices during the COVID-19 pandemic Establish a Process to Identify and Manage Individuals with Suspected or Confirmed SARS-CoV-2 Infection . Establish a process to identify anyone entering the facility, regardless of their vaccination status, who has any of the following so that they can be properly managed: 1) a positive viral test for SARS-CoV-2, 2) symptoms of COVID-19, or 3) who meets criteria for quarantine or exclusion from work. Options could include (but are not limited to): individual screening on arrival at the facility; or implementing an electronic monitoring system in which individuals can self-report any of the above before entering the facility .
4. During a concurrent observation and interview on 11/2/21 at 2:26 p.m., with Resident 32, in Resident 32's room, Resident 32 was laying in bed with the catheter bag touching the ground. Resident 32 stated, after lunch the Certified Nursing Assistant (CNA) emptied his catheter bag.
During a concurrent observation and interview on 11/2/21, at 2:35 p.m., with CNA 6, in Resident 32's room, Resident 32's catheter bag was touching the ground. CNA 6 stated, the catheter bag should not be on the ground because there was a risk for infection and cross contamination.
During a review of Resident 32's Care Plan, dated 11/2/21, the Care plan indicted, .Alteration in elimination of bowel and bladder .Keep drainage bag of catheter below the level of the bladder at all times and off floor .
During concurrent interview and record review on 11/3/21, at 3:46 p.m., with the DON, the facility policy and procedure titled Catheter-Care of dated 6/2020 indicted, .Take care to ensure the collection bag does not touch the floor at any time . The DON stated, the catheter bag should not touch the ground at any time because it was an infection control issue.
During a review of the professional reference titled, GUIDELINE FOR PREVENTION OF CATHETER-ASSOCIATED URINARY TRACT INFECTIONS 2009 dated 6/19, from https://www.cdc.gov/infectioncontrol/guidelines/cauti/ indicate, . Proper Techniques for Urinary Care Maintenance . Keep the collecting bag below the level of the bladder at all times. Do not rest the bag on the floor . Empty the collecting bag regularly using a separate, clean collecting container for each patient .
Based on observation, interview, and record review, the facility failed to maintain an effective infection control program when:
1.One of three sampled residents (Resident 27's) gastrostomy tube (a tube inserted through the wall of the abdomen directly into the stomach. The tube allows patients to receive nutrition directly through stomach) gravity bag (gravity feeding is a way to deliver feeding formula through the feeding tube. With this feeding method, formula flows out of a bag and into the tube by gravity) lid was left open when the feeding formula was being administered.
This failure had the potential to result in Cross contamination for Resident 27.
2. Certified Nursing Assistant did not disinfect the mechanical lift (used to move patients who are unable to stand on their own or whose weight makes it unsafe to move or lift them manually) in between used for Resident 3, Resident 41 and Resident 20.
These failures placed Resident 3, 41 and 20 at risk for cross contamination.
3. The facility lobby door was left unlocked, with access to anyone to enter the facility without getting screened for Corona Virus (COVID-19- a contagious serious respiratory infection transmitted from person to person) and COVID-19 symptoms.
This failure had the potential to place all residents and staff at increased risk of transmission of COVID-19 infection.
4. One of three sampled residents (Resident 32's) urinary catheter (a tube placed in the body to drain and collect urine from the bladder) bag was touching the ground.
This failure had the potential for cross contamination.
Findings:
1. During an observation on 11/2/21, at 11:45 a.m., in Resident 27's room, Resident 27 was laying in bed with the head of bed elevated. Resident 27's gastrostomy-tube feeding was administered with the use of a gravity feeding bag. Resident 27's gravity feeding bag lid was left open.
During a concurrent observation and interview, on 11/2/21, at 3:57 a.m., with License Vocational Nurse (LVN) 6. LVN 6 verified the gravity feeding bag lid was open while Resident 27 was receiving the feeding formula. LVN 6 stated the gravity feeding bag lid should remain close to prevent cross contamination.
During a review of Resident 27's admission Record dated 12/18/14, the admission Record indicated Resident 27 had a diagnoses of Huntington's disease (is a genetic disorder. It affects the brain that can lead to problems with moving, memory loss as well as thinking skills) and Dysphagia (difficulty swallowing).
During an observation on 11/3/21 at 8:35 a.m., in Resident 27's room, Resident 27 was laying in bed with the head of bed elevated. Resident 27's gastrostomy-tube feeding was being administered with the use of a gravity feeding bag. Resident 27's gravity feeding bag lid was left open.
During a concurrent observation and interview, on 11/3/21, at 10:28 a.m., with LVN 7. LVN 7 verified the gravity feeding bag lid was open while Resident 27 was receiving the feeding formula. LVN 7 stated the gravity feeding bag lid should remain close to prevent contaminants causing infections from entering the gravity feeding bag, mixing with the feeding formula, and directly flow to Resident 27's stomach.
During an interview on 11/09/21 4:26 p.m., with the Director of Nursing (DON), the DON stated the gravity feeding bag lid should be closed to prevent cross contaminations.
The facility did not provide the policy and procedure for G Tube feeding.
During a review of the facility document titled, Licensed Practical/Vocational Nurse JOB DESCRIPTION undated, indicated, Principal Responsibilities . Demonstrates knowledge and appropriate use of the Company Infection Control Manual . Special Nursing Care Responsibilities . Demonstrates knowledge and ability to work with: Tube feeding hanging and labeling .
During a review of the professional reference titled Tube Feeding: How to Gravity Feed, retrieved from http://www.shieldhealthcare.com/community/nutrition/2015/10/23/tube-feeding-how-to-gravity-feed-2/ dated 10/23/15, indicated, .regular gastrostomy tube, flush your tube with water to prime the tubing. Remove the plunger from the syringe, attach the syringe to your feeding tube, pour 10-15 milliliters of water into the syringe and let it flow through your tube. Clean off the outside of your formula container with a clean towel and open it. Closed the clamp on the gravity feeding bag. Open the bag and pour in the desired amount of feeding formula. Carefully squeeze the air out of the bag and close it .
2. During an observation on 11/3/21, at 8:40 a.m., in the hallway, Central Supply Staff (CSS) brought the mechanical lift out from Resident 3's room, and Certified Nursing Assistant (CNA) 4 took the lift from CSS, did not disinfect the lift and placed the lift outside of Resident 41's room.
During an observation on 11/3/21, at 8:56 a.m., in the hallway, CNA 4 took the mechanical lift placed outside of Resident 41's room, did not disinfect the lift and together with CNA 1 used the lift to weigh Resident 41. CNA 4 after weighing Resident 41, placed the lift in the hallway without disinfecting the lift.
During an observation on 11/3/21, at 9:34 a.m., in the hallway, CNA 1 took the mechanical lift, did not disinfect the lift and together with CNA 4 used the lift to transfer Resident 20 from bed to her wheelchair.
During an interview on 11/3/21, at 9:54 a.m., with CNA 1, CNA 1 stated the mechanical lift should have been disinfected in between residents used to prevent cross contamination. CNA 1 stated the lift should have been disinfected in between used for Resident 3, Resident 41 and Resident 20.
During an interview on 11/3/21, at 9:57 a.m., with CNA 4, CNA 4 stated the mechanical lift should be disinfected in between residents used to prevent cross contamination. CNA 4 stated nursing staff touched the lift during care and residents sometimes would hold on to the lift during care. CNA 4 stated the lift should have been disinfected in between used for Resident 3, Resident 41 and Resident 20.
During an interview on 11/3/21, at 10:56 a.m., with the CCS, the CCS stated she was helping transfer Resident 3 using the mechanical lift. The CCS stated she did not disinfect the lift after use to Resident 3, and should have disinfected the lift to prevent cross contamination.
During an interview on 11/09/21, at 4:26 p.m., with the Director of Nursing (DON), the DON stated the mechanical lift should have been disinfected between used for Resident 3, 41, and 20. The DON stated the facility did not have a policy and procedure on disinfecting the mechanical lift in between residents use.
During a review of the professional reference titled Patient Lifts Safety Guide, undated, retrieved from https://www.fda.gov/files/medical%20devices/published/Patient-Lifts-Safety-Guide.pdf, the Patient Lifts Safety Guide, indicated, .Patient lift care . Always clean lift before and after each patient use, disinfect all lift surfaces, Wipe off traces of disinfectant .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0882
(Tag F0882)
Could have caused harm · This affected most or all residents
Based on interview, and record review, the facility failed to ensure the designated Infection Preventionist (IP-professional who ensures healthcare workers and patients are doing all the things they s...
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Based on interview, and record review, the facility failed to ensure the designated Infection Preventionist (IP-professional who ensures healthcare workers and patients are doing all the things they should to prevent infections) completed the specialized training for IP certification program in accordance with the facility's policy and procedure and CMS (Centers for Medicare and Medicaid Services) guidelines.
This failure resulted in the IP not meeting the qualifications that would ensure residents were provided with quality care to prevent or minimize the transmission or spread of COVID-19 (a contagious serious respiratory infection transmitted from person to person) and/or other infections to all residents and staff.
Findings:
During an interview on 11/10/21 at 2:08 p.m., with the Infection Preventionist (IP), the IP stated she does not have an IP certification and was in the process of getting certified. The IP stated the Administrator (ADM) was aware she does not have an IP certification.
During an interview on 11/10/21, at 4:43 p.m., with the ADM, the ADM stated she was aware the IP was not certified. The ADM stated she told the IP to complete her IP certification a week upon hire, but it was not done.
During a review of the facility document titled, Infection Control Preventionist-LVN undated, the Infection Control Preventionist-LVN indicated, .Position Job Description. Responsible for assuming the responsibility for the Infection Control Program of the facility in accordance with the accepted standards of practice, state and federal regulations and licensing requirements . Qualifications . Certified in Infection Control .
During a Professional Reference review retrieved on 8/21/2020 from https://www.cms.gov, titled, Specialized Infection Prevention and Control Training for Nursing Home Staff dated 3/11/19, indicated, . Specialized Training for Infection Prevention and Control . CMS and the CDC collaborated on the development of a free online training course in infection prevention and control for nursing home staff. The course includes information about the core activities of an infection prevention and control program, with a detailed explanation of recommended practices to prevent pathogen transmission and reduce health-care associated infections and antibiotic resistance in nursing homes . Completion of this course will provide specialized training in infection prevention and control . The content of the training covers the following topics . Infection and Prevention Control Program Overview . Infection Preventionist responsibilities . Infection Surveillance . Outbreaks . Principles of Standard Precautions . Principles of Transmission-Based Precautions . Hand Hygiene . Respiratory Hygiene and Cough Etiquette .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review, the facility failed to ensure emergency exit routes must be clear and unblocked to allow quick and safe exit for facility residents, staff and visit...
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Based on observation, interview, and record review, the facility failed to ensure emergency exit routes must be clear and unblocked to allow quick and safe exit for facility residents, staff and visitors in case of an emergency when mechanical lifts, wheelchairs, shower beds where stored in front of the emergency exit doors in the hallway.
This failure had the potential to create delay, panic, and confusion to residents, staff, and visitors in case of an emergency.
Findings:
During an observation on 11/3/21, at 8:55 a.m., in the hallway the mechanical lift was stored in front of the emergency exit door.
During a concurrent observation and interview, on 11/3/21, at 9 a.m., with the Director of Maintenance (DOM) in the hallway, the DOM verified the mechanical lift was stored in front of the emergency door and was blocking the emergency exit door. The DOM stated the emergency exit door should be unblocked.
During a concurrent observation and interview, on 11/3/21, at 3:02 p.m., with License Vocational Nurse (LVN) 4 in the hallway, LVN 4 verified one shower chair, two wheelchair, and one mechanical lift was blocking the emergency exit door. LVN 4 stated the emergency exits door should be unblocked to allow quick access in the event there is a fire.
During a concurrent observation and interview, on 11/3/21, at 3:09 p.m., with the Administrator (ADM) in the hallway, the ADM verified the facility equipment was blocking the emergency exit door. The ADM stated the emergency exit door should be unblocked.
During a review of the facility policy and procedure (P&P) titled, Operational Manual-Physical Environment dated 8/2020, the P&P indicated, .To ensure sufficient and accessible exits to all for rapid, safe, and orderly evacuation of the facility. The facility has designated exits for each area of the building to enable rapid evacuation. Exits are to be kept clear of obstructions that block the entire exit . Facility staff is responsible for ensuring exits are cleared .If a Facility Staff member discovers a blocked exit, he or she will clear it . and will report the finding to his or her immediate supervisor .