CREEKVIEW SKILLED NURSING

2900 STONERIDGE DRIVE, PLEASANTON, CA 94588 (925) 201-4000
For profit - Limited Liability company 73 Beds CONTINUING LIFE Data: November 2025
Trust Grade
85/100
#58 of 1155 in CA
Last Inspection: February 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Creekview Skilled Nursing in Pleasanton, California, has received a Trust Grade of B+, indicating it is above average and recommended for families considering care options. It ranks #58 out of 1,155 facilities in California, placing it in the top half of the state, and #8 out of 69 in Alameda County, suggesting that only a few local options are better. The facility is improving, having reduced the number of issues from 9 in 2023 to just 1 in 2025. Staffing is a strong point, with a perfect 5/5 rating and a turnover rate of 32%, which is better than the state average, indicating that staff members are likely to stay long-term and know the residents well. While there have been no fines, recent inspections revealed some concerning practices in the kitchen, such as staff not following proper food safety protocols, which could increase the risk of foodborne illnesses for residents. Overall, Creekview has strong ratings and staffing but should address its kitchen management to ensure resident safety.

Trust Score
B+
85/100
In California
#58/1155
Top 5%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
9 → 1 violations
Staff Stability
○ Average
32% turnover. Near California's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most California facilities.
Skilled Nurses
✓ Good
Each resident gets 50 minutes of Registered Nurse (RN) attention daily — more than average for California. RNs are trained to catch health problems early.
Violations
⚠ Watch
13 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 9 issues
2025: 1 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (32%)

    16 points below California average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 32%

14pts below California avg (46%)

Typical for the industry

Chain: CONTINUING LIFE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 13 deficiencies on record

Feb 2025 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to administer and/or clarify doctor's order for Furosemide...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to administer and/or clarify doctor's order for Furosemide (commonly known as Lasix, which is used to remove excess fluids in the body) medication when one of 17 sampled residents (Resident 2) had pitting edema (swelling due to fluid buildup, where pressing the swollen area leaves an indentation or a pit) in both legs for 17 days. Resident 2 had a primary diagnosis of heart failure (a chronic condition in which heart does not pump blood effectively). This failure placed Resident 2 at risk for further increased edema, increased discomfort, skin breakdown, complications related to heart failure such as fluid accumulation in the lungs, shortness of breath, upto and including death. Findings: During a record review of Resident 2's admission Record (a record with resident's basic information) printed on 2/27/25, the record indicated Resident 2 was admitted to the facility on [DATE]. During a record review of Resident 2's Minimum Data Set (MDS, an assessment used to guide resident's care) dated 12/2/24, the assessment indicated Resident 2's Brief Interview for Mental Status (BIMS, a scoring system used to determine the resident's mental status) score was zero (0) out of 15, indicating Resident 2's mental statis was severely impaired. The MDS assessment indicated Resident 2 had a diagnoses of heart failure, hypertension (high blood pressure), non-Alzheimer's Dementia (memory loss), and asthma (breathing difficulty). During an observation on 2/24/25 at 9:51 a.m., Resident 2 was sitting up in wheelchair in her room. Resident 2's both lower legs were exposed. Resident 2's both legs and both feet were swollen. During a concurrent observation and interview on 2/25/25, at 10:00 a.m., with Certified Nursing Assistant (CNA 1), Resident 2 was lying in her bed, with non-skid socks on both feet. CNA 1 removed the socks and stated Resident 2 always had swelling in her legs but was worse that day. During a concurrent observation and interview on 2/25/25, at 10:15 a.m., with Registered Nurse (RN 1), in Resident 2's room, Resident 2 was sitting up in a wheelchair. RN 1 put on gloves and pressed Resident 2's both legs. Resident 2 had an indentation (a pit) left on both legs after RN 1 pressed them. RN 1 stated it was 3+ (5-6 millimeter of deep indentation which rebounds in upto 60 seconds) pitting edema on Resident 2's both legs. RN 1 stated Resident 2 always edema in her legs but she did not notice that edema had increased to 3+. RN 1 stated Resident 2's Furosemide medication was discontinued recently. During a concurrent interview and record review on 2/25/25, on 12:22 p.m., with Director of Nursing (DON), Resident 2's Electronic Health Record (EHR) for Physician Orders and Medication Administration Record (MAR) for 02/2025 were reviewed. The DON stated Resident 2 was taking 60 milligrams (mg) of Furosemide by mouth every day since 2/23/24 until it was discontinued on 2/9/25. The DON stated Resident 2 had a new order to receive 20 mg of Furosemide by mouth as needed for edema since 2/9/25. The DON stated MAR indicated Resident 2 continued to have +2 edema (3-4 millimeter of indentation that bounds in 15 seconds or less) throughout the month until 2/24/25, however she did not receive any Furosemide since 2/9/25. The DON stated nurses should be administering as needed dosage of Furosemide 20 mg to Resident 2 for +2 edema. During an interview on 2/26/25, at 11:00 a.m., the DON stated administering Lasix to Resident 2 was important to avoid increasing leg/feet edema, discomfort, skin breakdown, worsening of her heart condition, and shortness of breath. The DON then stated the new order for Furosemide dated 2/9/25, did not have clear parameters to indicate at what level of pitting edema, Resident 2 was to receive Furosemide. The DON then stated; however, facility did not contact and/or clarify the order with Resident 2's doctor until the afternoon of 2/25/25.
Apr 2023 9 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure dignity and maintain privacy for one of three s...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure dignity and maintain privacy for one of three sampled residents (Resident 14), when Resident 14's uncovered care instructions were posted above the bed visible to anyone entering the room. This failure resulted in a lack of dignity and privacy for Resident 14. Findings During a review of facility's admission Record for Resident 14, dated 4/12/23, Resident 14 was readmitted 11/22. During a review of Resident 14's Minimum Data Set (MDS - an assessment tool used to guide care) assessment dated [DATE], Section C showed a Brief Interview for Mental Status (BIMS - an assessment tool used to evaluate mental status) score of 2 out of 15, indicating severely impaired mental status. During an observation on 4/10/23, at 10:47 a.m., in Resident 14's room, care instructions labeled Strict Aspiration Precautions were posted on the wall above the head of Resident 14's bed. The instructions were not covered and stated, Diet Texture: thin liquids/minced and moist. OK for bread at breakfast and dessert, Upright in chair for ALL meals, in dining room when possible, Oral care x3 daily, No straws, Small cup-sip/tsp-sip, Single bites, Slow pace, Alternate liquids and solids, Check mouth for residual food and remove it as needed, Remain upright for 30 minutes after a meal. During a concurrent observation and interview on 4/10/23, at 1:05 p.m., with Licensed Vocational Nurse 3 (LVN 3), in Resident 14's room, LVN3 stated the precautions above Resident 14's bed was not covered because it was a reminder to nursing staff, particularly for new direct care staff. LVN 3 stated care instructions should be covered to provide privacy from visitors. During a review of the facility's Policy and Procedure (P&P) titled Quality of Life, dated October 2009, the P&P indicated, residents shall be treated with dignity and respect at all times and Signs indicating the resident's clinical status or care needs shall not be openly posted in the resident's room unless specifically requested by the resident or family member. Discreet posting of important clinical information for safety reasons is permissible (e.g., taped to the inside of the closet door).
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to reconcile controlled substances (a drug subject to special handling, storage, and disposal because of its potential for abuse...

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Based on observation, interview, and record review, the facility failed to reconcile controlled substances (a drug subject to special handling, storage, and disposal because of its potential for abuse or addiction) for one of 51 residents (Resident 37). This failure had the potential for the loss or diversion of controlled substances. Findings: During a concurrent observation and record review on 4/11/23, at 11:17 a.m., with RN 1, Resident 37's Controlled Drug Record (CDR) for morphine sulfate (a controlled medication used for moderate to severe pain) 0.25 ml (milliliters - a unit of measurement), dated 4/4/23, was reviewed. The CDR indicated as follows: 4/4/23; PM; 0.25ml; 16 ml remaining. An observation of morphine bottle container showed, 14 ml remaining. During a subsequent interview with RN 1, RN 1 stated the amount remaining in the morphine bottle did not match the CDR. RN 1 further added, she did not do narcotic count with the going off duty nurse. During an interview on 4/12/23, at 1:27 p.m., with the Director Of Nursing (DON), DON confirmed Resident 37's morphine bottle did not match the CDR. DON also stated, going off duty nurse and coming on duty nurse were expected do narcotic count to ensure narcotics remaining in the pack/container are accurate. During a review of Resident 37's admission record dated 4/12/23, the admission record indicated Resident 37 was admitted to the facility 11/22 with multiple diagnoses that included Personal History of Malignant Neoplasm of breast (cancer). The admission record also indicated, Resident 37 was on Palliative Care (medical care treatment for people with serious illness). During a review of Resident 37's Order Summary Report, dated 4/12/23, the order summary report indicated a physician's order for Morphine Sulfate (concentrate) Solution 20 mg/ml Give 0.25 ml by mouth every 4 hours as needed . During a review of the facility's policy and procedures (P&P) titled, Controlled Substances, dated 12/2012, the P&P indicated, 9. Nursing staff must count controlled medications at end of each shift. The nurse coming on duty and the nurse going off duty must make the count together. They must document and report any discrepancies to the Director of Nursing Services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure menu was followed when one of 51 residents (Resident 4) was given pureed broccoli instead of minced and moist broccoli...

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Based on observation, interview, and record review, the facility failed to ensure menu was followed when one of 51 residents (Resident 4) was given pureed broccoli instead of minced and moist broccoli. This failure has the potential for one of 51 residents to not get the type of food texture as indicated on the planned menu which could compromise the resident's intake of food and nutritional status. Findings: A review of the cook spreadsheet menu titled Daily Spreadsheet dated for 4/11/23, and used for lunch, the spreadsheet indicated a minced and moist diet receives minced and moist (food cut into very small pieces, less than 1/8 inch pieces; minimal chewing is required) seasoned broccoli florets. A review of Resident 4's diet card, dated 04/12/23, indicated [ .]3) Minced and most or mashed chilled steamed vegetables [ .]. During a concurrent observation and interview on 04/11/23, at 11:46 a.m., at tray line, Dietary Aide (DA 1) was looked at tray tickets and called out diets to [NAME] 1. [NAME] 1 then placed hot food on resident plates according to the diet DA 1 called out. [NAME] 1 was observed serving one scoop of pureed (food that is blended into smooth texture that does not require chewing) broccoli to Resident 4's tray. When the surveyor asked DA 1 if Resident 4 was supposed to receive pureed broccoli, DA 1 stated Resident 4 received the incorrect broccoli texture, that it should have been minced and moist instead of puree but did not notify [NAME] 1 that the incorrect texture was provided to the resident. When [NAME] 1 was questioned, she stated minced and moist diet should get pureed broccoli and did not consult menu spreadsheet which was available for reference. During a review of facility's policy and procedures titled Trayline Setup and Service, dated 07/02/18, indicted [ .]5. According to the diet called, the main plate is served .therapeutic spreadsheets are posted on trayline and are followed. [ .].
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0887 (Tag F0887)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to implement its COVID-19 [Coronavirus disease] Vaccination policy and procedures to ensure two of two sampled Residents (46 and 249) were ful...

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Based on interview and record review, the facility failed to implement its COVID-19 [Coronavirus disease] Vaccination policy and procedures to ensure two of two sampled Residents (46 and 249) were fully vaccinated for Coronavirus Disease-19 (an acute respiratory illness with fever, cough, and capable of progressing up to and including death). This failure resulted in Residents 46 and 249 to be unaware of the risks and benefits associated with the COVID-19 vaccine. Findings During a review of the Resident 46's admission Record printed on 04/13/23, the record showed Resident 46 was admitted to the facility 03/23. During a review of the Resident 249's admission Record printed on 04/13/23, the record showed Resident 249 was admitted to the facility 02/23. During an interview and record review on 04/12/23, at 09:56 a.m., the Director Nursing (DON) was asked to provide a list of unvaccinated residents. DON stated Resident 46, Resident 249 were unvaccinated, and they did not have a pending and/ or granted exemptions for COVID-19 vaccination. The DON stated facility expected all resident's vaccination status to be checked upon admission, and if a resident was unvaccinated, the staff were to offer a COVID-19 vaccination along with an explanation of the risks and benefits of the vaccination. During a concurrent interview and record review on 04/12/23, at 10:14 a.m., with Infection Preventionist (IP 1), Clinical Records for residents 46 and 249 from 02/23/23 through 04/12/23 were reviewed. IP stated they were unable to locate COVID-19 vaccination record, documentation that vaccination was offered, or documentation that an explanation of risks and benefits of vaccination was provided to Resident 46 and 249. During a record Review of the Minimum Data Set (MDS-an assessment used to guide care) dated 03/02/23, the assessment showed Resident 249 had a Brief Interview of Mental Status (BIMS) score of 15 out of 15, indicating intact mental status. During an interview on 04/13/23 at 11:19 a.m., Resident 249 stated that the facility did not offer COVID-19 vaccination nor provide them with information about the risks and benefits of the COVID-19 vaccine. During a record review of facility's undated policy titled COVID-19 VACCINATION showed, Education on the vaccine shall be provided in a manner that is easily understood and in advance of each vaccination dose. This information will include the U.S Food and Drug Administration (FDA) Emergency Use Authorization (WUA) fact sheet, benefits and side effects for each dose needed. Vaccines will be offered as available unless contradicted .If the vaccine is unavailable, the facility shall provide information on obtaining vaccination opportunities (e.g., health department or local pharmacy).
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to store and label medication in accordance with standards of practice by failing to date three open bottles of medications (sod...

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Based on observation, interview, and record review, the facility failed to store and label medication in accordance with standards of practice by failing to date three open bottles of medications (sodium chloride, milk of magnesia and bismuth subsalicylate), and one open container of blood sugar test strip for two of three medication carts inspected. This failure had the potential to result in medications and test strip used to not be effective. Findings: During a concurrent observation and interview of medication cart 3 on 4/11/23, at 10:40 a.m., with LVN 2, LVN 2 pulled from medication cart drawer one bottle of sodium chloride (salt - an essential compound a body uses to function) and one container of blood sugar test strip (the strip work with glucose meters to read blood sugar levels) had no open date. LVN 2 stated, the standard practice was to date the bottles right away. During an interview on 4/12/23, at 1:45 p.m., with the Director of Nursing (DON), DON stated, medication bottles including blood sugar test strip should be labeled immediately with open date because medications can go bad within certain time they were open. During a review of the facility's policy and procedure (P&P) titled, Administering Medications dated 12/2012, the P&P indicated, 9.When opening a multi-dose container, the date opened shall be recorded on the container.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure kitchen staff were competent in job duties related to: 1. using the three compartment sink; 2. testing the sanitizer l...

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Based on observation, interview, and record review, the facility failed to ensure kitchen staff were competent in job duties related to: 1. using the three compartment sink; 2. testing the sanitizer liquid in the red sanitization bucket; and 3. cleaning the juice machine. These failures have the potential for improper cleaning and sanitization which could lead to increased risk for food-borne illness for 45 residents who received food from the kitchen out of a facility census of 51. Findings: 1. During a concurrent observation and interview on 04/11/23, at 09:37 a.m., with Utility Worker (UW) and the Food and Nutrition Services Director (FNSD) in the kitchen dishwashing area, FNSD stated the 3-compartment sink is a back-up for washing dishes if the dish machine did not work. She stated UW was a dishwasher and would be responsible for cleaning dishes in the 3-compartment sink if needed. UW stood in front of the 3-compartment sink and spoke to how she would clean dishes and utensils in the sink. On the wall, above the 3-compartment sink, was a sign with directions on sink use. UW stated if dishwasher was not working, she would use three compartment sink. UW stated she would wash in sink number one, rinse in sink number two, then soak in sanitizer solution for 15 seconds in sink number three. The sign above the sink indicated soaking in sanitizer solution for 1 minute. A review of facility's Utility Worker's Job Description dated May 2020, showed the Utility Worker performs a number of kitchen duties including dishwashing and pot/pan washing. During an interview on 04/12/23, at 02:05 p.m., with Registered Dietician (RD), RD stated when using three compartment sink, kitchen equipment should be soaked in sanitizer solution for 1 minute per the sanitizer manufacturer's guidelines. During a review of document titled Warewashing Solutions [brand name of quaternary ammonium sanitizer], dated 2017, indicated in the directions [ .]2. Expose all surfaces of equipment, ware, or utensils to the sanitizing solution for not less than one minute.[ .] 2.During a concurrent observation and interview on 04/11/23, at 09:50 a.m., with [NAME] 2 and FNSD in the kitchen, [NAME] 2 stated he was responsible for filling red buckets with sanitizer solution. He demonstrated how he filled up the bucket and stated one of the steps was to test the solution strength with a sanitizer-testing strip. He was observed testing the sanitizing solution in a red sanitization bucket. [NAME] 2 was observed removing a test strip from a quaternary ammonium (a type of sanitizer) test strip container and then held the test strip in the solution for 17 seconds. He compared the color of the test strip against the color chart inside the test strip container and stated the strip showed a strength of 200 ppm (parts per million; concentration of sanitizer in water). [NAME] 2 stated he should have held the test strip for 15 seconds. Another test strip was held in the solution for 10 seconds and compared to the color chart. FNSD confirmed when the test strip was held in the solution for 10 seconds, the strip showed the solute was 150 ppm. A review of the manufacturer's instruction insert located inside the quaternary ammonia test strip container indicated Dip paper in quat solution .for 10 seconds. Review of the document titled Sanitation Buckets dated 2019, showed all surfaces and equipment should be washed and then sanitized with a sanitizing solution. Sanitizing buckets must be established with appropriate sanitizing solution concentration, then the concentration range is to be tested. 3. A review of facility's Diet Aid job description dated August 2016, indicated principle duties for a Diet Aid includes [ .]Maintains station equipment and work area in a safe and sanitary conditions.[ .] During an interview on 04/12/23 at 09:20 a.m, with Dietary Aid (DA2) and Food Nutrition Services Director (FNSD), DA 2 stated the juice machine was cleaned every PM (afternoon/evening) shift, she sometimes works PM shift and was responsible for cleaning the juice machine. DA 2 stood in front of the juice machine and described her cleaning process. She stated she takes the nozzles off, cleans them with a brush and quaternary ammonium (a sanitizer solution), then reattaches the nozzles. FNSD stated the person cleaning the juice machine also soaked the nozzles in sanitizer solution overnight, then reattached the nozzles in the morning. FNSD stated there are no written instructions on how to clean the machine. During a concurrent observation and interview on 04/12/23, at 02:05 p.m., in the kitchen at the juice machine, with FNSD and Registered Dietician (RD), written instructions were observed inside the cover of the juice machine. FNSD stated written instructions are located inside the cover. A review of the machine cleaning instructions showed the daily cleaning included a water flush which showed to hold the flush button for 6-8 seconds. The daily cleaning instructions also showed to remove the rubber nozzle covers and Lift out rubber nozzle cover. Clean nozzle and nozzle cover with hot water, then sanitize, and rinse. FNSD confirmed when DA 2 was describing how she cleaned the juice machine, she did not describe using the water flush and she did not use hot water to clean the nozzles as described on the cleaning instructions.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food safely when: 1. Meat was not thawed according to storage guideline dates; 2. k...

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Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food safely when: 1. Meat was not thawed according to storage guideline dates; 2. kitchen staff did not follow appropriate hand hygiene and glove use procedures when going between and handling dirty dishes and clean dishes; 3. Three out of 5 storage bins for bulk dry goods had crumbling plastic liners; 4. Four out of 12 pairs of tongs and 1 ladle had cracked handles; 5. 2 of 2 Ice machines in the kitchen and nourishment room had rough, discolored surfaces on ceiling of the ice bin where ice was stored; and 6. Food in resident's refrigerator was undated for one out of 2 residents (Resident 14) and food was kept more than 3 days for one out of 2 residents (Resident 351). These failures has the potential of placing the 45 residents who received food from the kitchen at risk for foodborne illnesses out of a census of 51. Findings: 1. During a concurrent observation and interview on 04/10/23, at 09:54 a.m., with Sous Chef (SC) and Food and Nutrition Services Director (FNSD), in the walk-in refrigerator, one box of boneless chicken thighs with a delivery date of 4/3/23 was on the bottom shelf and noted to be soft (thawed). SC confirmed delivery label on chicken thighs was 4/3/23. There was also a case of boneless chicken breast with a label showing received 4/6 the chicken was soft (thawed), a closed case of beef tenderloin showing a receive date of 4/6, a 7-pound package of pork butt with a receive date of 4/6; a package of Italian ground sausage with a receive date of 4/6, and an opened package of raw Italian sausage in a plastic container with a hand written date on the container showing 4/7/23 - 4/17/23. FNSD stated the date on the opened Italian sausage was incorrect and should be dated 4/7/23-4/10/23. SC confirmed the delivery dates on the chicken breast, beef tenderloin, pork butt, and Italian sausage was 4/6. He stated all of the meat was delivered fresh and not frozen and was put directly into the FNSD stated kitchen gets foods delivery two times a week, Tuesdays and Fridays. During a concurrent observation and interview on 4/10/23 at 11:47 a.m., the meat delivery invoice was reviewed with FNSD. The invoice showed the fresh meat observed in the refrigerator with delivery dates of 4/6 was delivered on 4/7/23 and the meat was delivered fresh not frozen, including the boneless chicken breast, beef tenderloin, and pork butt. During a concurrent interview and record review on 04/10/23, at 1:19 p.m., with Food and Nutrition Services Director (FNSD), Refrigerated Storage Chart, dated May 2016, was reviewed. The Refrigerated Storage Chart indicated meats may be left in distributer packaging for refrigerator storage and fresh chicken (raw) can be stored up to two days, and fresh ground meat and stew meat can be stored for one to two days. During an interview on 04/12/23, at 12:15 p.m., with Registered Dietician (RD), RD stated her expectations for thawing meat, for example chicken, if the meat comes in fresh, it should go into the refrigerator and be used within 1-2 days. During a review of facility's policy and procedure titled, Food Storage, dated 04/06/23, indicated [ .]4. Hamburger and fresh chicken should be cooked within one to two days of purchase .[ .]. 2. During a concurrent observation and interview on 04/11/23 at 10:00 a.m., in the kitchen, with the FNSD and Utility Worker (UW), UW loaded used dishes and trays from the resident breakfast into the dishwashing machine. Then UW removed the cleaned dishes and trays from the clean dishes and trays from the dishwashing machine without changing gloves or washing hands in between handling the dirty and clean dishes and trays. FNSD stated UW should have removed her gloves and washed hands when going from dirty dishes to clean dishes. FNSD stated her expectation is also for staff to wash hands before glove changes. During a review of facility's policy and procedure titled Handwashing and Glove Use, dated 04/15/2020, showed hands must be washed following contact with any unsanitary surface. When gloves are used, handwashing must occur prior to putting on gloves and whenever gloves are changed. Gloves must be changed as often as hands need to be washed. Gloves may only be used for one task. Review of the document titled Dishwashing Procedure revised 8/31/2018, showed when two people are in the dish room, on the dirty side, and one on the clean side. If one person does both (dirty and clean side), they must wash their hands between dirty and clean areas. 3. During a concurrent observation and interview on 04/10/23 at 10:27 a.m., in the kitchen, with FNSD, three bulk dry good storage containers were filled and labeled thickener, sugar, and panko (breadcrumbs). Each container was lined with a white plastic bag. Portions of the bags on the internal space of the containers were torn, cracked, and crumbling. FNSD confirmed portions of the bags were torn, cracked, and crumbling. A review of the FDA Food Code, dated 2022, indicated Food packages shall be in good condition and protect the integrity of the contacts so that the food is not exposed to adulteration or potential contaminants. Federal Food Safety Code also indicated food shall be protected from contamination by storing the food in a clean location that is not exposed to dust or other contaminants. 4. During a concurrent observation and interview on 04/10/23, at 10:25 a.m., in the kitchen, with Food and Nutrition Services Director (FNSD), serving utensils were observed in a clean storage area. There were four pairs of tongs and one ladle with handles with a plastic coating. The coating on handles were cracked, uneven, and rough. FNSD confirmed handles that were cracked could be hard to clean effectively. A review of the FDA Food Code, dated 2022, indicated Contact Surfaces shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. 5. On 04/11/23, at 9:11 a.m., in the kitchen, the ice machine was observed with the Maintenance Supervisor (MS 1). The ceiling of the interior ice storage bin had a rough, yellow/brown discolored surface surrounding the ice chute (where formed ice entered into the ice bin). MS 1 confirmed there was a rough, discolored surface on the ceiling inside the ice machine bin. During an observation on 04/11/23, at 9:21 a.m., in the nourishment room, the ice machine was observed with MS 1. The ceiling of the interior ice storage bin had a rough, yellow/brown discolored surface surrounding the ice chute. MS 1 confirmed there was a rough, discolored surface. A review of the FDA Food Code, dated 2022, indicated Nonfood-contact surfaces that are exposed to splash, spillage, or other food soiling or that require frequent cleaning shall be constructed of a corrosion-resistant, nonabsorbable, and smooth material. 6. During a concurrent observation and interview with the Infection Preventionist 1 (IP 1) on 04/10/23, at 12:18 p.m., in the Resident Nourishment Room located at the nursing station, showed a freezer/refrigerator with food stored inside. There was one opened jar with purple liquid with a hand written label that showed smoothie with Resident 14's name. There were also 2 plastic reusable containers inside a plastic bag. The reusable containers had a hand written label on the lids which showed 4/4/23 and Resident 351's name. The reusable containers contained cooked food which resembled mashed potatoes with butter in one container and 3 meatballs with sauce in the other container. IP 1 confirmed there was no date on the smoothie jar to show when it was placed in the refrigerator. She also confirmed food could only be stored for 3 days. She stated the NOC (night) shift was responsible for discarding food after 3 days. The procedure posted on the refrigerator door showed all food brought by family will be thrown after 48 hours. During an interview on 04/11/23, at 9:14 a.m., with FNSD, FNSD stated either she or the nurses will remove food from the resident's refrigerator every 3 days. During a review of facility's policy and procedure titled Food From Outside Sources, dated 2020, the policy indicated 4 .Perishable food should be sealed and dated with a use-by date and placed in refrigeration .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. During a concurrent observation, and interview on 04/10/23, at 10:30 a.m., with Infection Preventionist (IP 2) the Resident 2...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. During a concurrent observation, and interview on 04/10/23, at 10:30 a.m., with Infection Preventionist (IP 2) the Resident 21 and 100's room had a signage Yellow Gowns outside by the door. IP 2 stated Resident 21 and Resident 100 were recently admitted with MDRO (Multidrug-resistant organisms Bacteria that resist treatment with more than one antibiotic and are found mainly in hospitals and long-term care facilities). IP 2 stated both residents were placed on Enhanced Precautions. (an infection control intervention to reduce transmission of MDROs in nursing homes). IP 2 stated the signage stating, yellow gowns was unclear and confusing and it should be labeled as Enhanced precautions instead. During a concurrent observation, and interview on 04/10/2023, at 10:32 a.m., with IP 2 the Resident 2's room had a signage Contact Precautions outside by the door. (intended to prevent direct or indirect transmission of infection with the resident or the resident's environment). ). IP 2 stated Resident 2 was recently re-admitted with a with a Feeding Tube (a flexible plastic tube placed into stomach or bowel to provide nutrition). IP 2 stated the signage outside Resident 2's room was incorrect as it should state Enhanced Precautions. During a concurrent observation, and interview, on 04/10/2023, at 10:34 a.m., with IP 2, Resident 349's room had a signage STOP. Visitors: Please report to the Charge Nurse before entering the room. IP 2 stated that Resident 2 should also be on enhanced precautions he was a recent re-admitted after a surgery. IP 2 also stated signage outside the room was incorrect and misleading; and should state Enhanced Precautions. During an interview on 04/10/23 at 11:15 a.m., with the Director of Nursing (DON), DON stated No sign or incorrect sign means that staff have no way of knowing of the resident's condition. The DON stated, The sign is important as it helps prevent the spread of infections. During an interview on 04/11/23 at 09:48 a.m., with Certified Nursing Assistant 5 (CNA 5), CNA 5 stated he gets a report at the beginning of his shift for only his assigned residents, but answers call-lights throughout the facility. CNA 5 stated that he relied on the signage outside the room to guide him for providing care, and that he did not check with the assigned nurse every time prior to answering call lights throughout the facility. During a record review of facility's Policy and Procedures titled, Enhanced Standard Precautions Guidelines policy dated 10/24/2022, showed Upon admission identify residents at high risk for Multi-Drug resistant organisms (MDRO) colonization's and transmission .Document the decision for Enhanced Standard or Transmission-Based precautions, and room placement or roommate selection, Ensure that the appropriate instructions are provided to all Healthcare Personnel (HCP) who will be providing care, Communicate and educate all HCP about the reason for choosing a single-bed room or roommate selection. 5. During an observation on 4/12/23, at 10:09 a.m., in Resident 8's room, Certified Nursing Assistant (CNA)1 and CNA 2 provided peri-care to Resident 8 while she was lying in supine position in bed. CNA 1 at first, wiped a wooden nightstand with sanitizing wipes on the right side of Resident 8's bed. Without removing the gloves and or performing hand hygiene, CNA 1 uncovered Resident 8's legs, pulled the hospital gown up and removed Resident 8's incontinent brief. CNA 2 was on the left side of Resident 8's bed at that time and assisted to remove Resident 8's incontinent brief. CNA 1 then opened a wooden closet on Resident 8's right side of the bed, picked up a spray bottle, sprayed it on Resident 8's peri area and closed the closet. CNA 1 stated it was a peri care spray. CNA 2 then wiped Resident 8's front peri area with cleaning wipes. CNA 1 and CNA 2 moved Resident 8 towards CNA 2, on the left side of Resident 8's body. CNA 1 opened the wooden closet again, picked up the peri spray, sprayed on Resident 8's bottom, put it back in the closet and closed the closet. CNA 1 then wiped Resident 8's bottom with cleaning wipes. CNA 1 again opened the wooden closet, got incontinent pad (also known as chucks), closed the closet, put the incontinent pad under Resident 8's bottom and put on a new incontinent brief. Without removing the gloves and/or performing hand hygiene, CNA 1 and CNA 2 repositioned Resident 8 back to supine position, pulled her up, put a pillow under her neck. CNA 2 continued to fix Resident 8's hair, wheeled Resident 8's bedside table closer her bed, used bed control to sit Resident 8 up, picked up a chocolates bag and put it inside the wooden closet, closed the closet, touched Resident 8's call bell, and then removed her gloves. During an interview on 4/12/23, at 10:22 a.m., CNA 1 stated she thought she changed her gloves after wiping the nightstand and prior to starting Resident 8's peri care. CNA 1 sated she should have had the peri spray out until the end of the procedure, so it was readily available throughout the care. During an interview on 4/12/23, at 10:25 a.m., CNA 2 stated she was supposed to change her gloves after peri care and prior to touching Resident 8's belongings for infection control. During an interview on 4/13/23, at 8:43 a.m., Infection Preventionist (IP)1 stated staff was expected to wash their hands and/or use alcohol based hand rubs (hand sanitizer) in between gloves changes; remove their contaminated gloves after cleaning resident's peri area and prior to touching resident's belongings and/or surroundings. IP1 also stated following infection control practices was important to minimize the spread of infections. During a record review of facility's Policy and Procedures titled Hand Washing and Hand Hygiene dated 9/30/22 showed, This facility considers hand hygiene the primary means to prevent the spread of infections . Employees shall wash their hands for at least fifteen (15) seconds using antimicrobial or non-antimicrobial soap and water under the following conditions: .Before and after assisting a resident with personal care .after removing gloves . 1. During a review of facility's admission Record for Resident 14, dated 4/12/23, Resident 14 was readmitted 11/22 after a hospitalization. During a review of Resident 14's Minimum Data Set (MDS - an assessment tool used to guide care) assessment dated [DATE], Section G showed Resident 14 required extensive assistance by staff for personal hygiene and toileting. Section H showed Resident 14 was incontinent of bowel and bladder. During a review of facility's admission Record for Resident 34, dated 4/12/23, Resident 34 was admitted 7/22. During a review of Resident 34's Minimum Data Set (MDS - an assessment tool used to guide care) assessment dated [DATE], Section G showed Resident 34 was totally dependent on two or more staff for personal hygiene and toileting. Section H showed Resident 34 was incontinent of bowel and bladder. During an observation on 4/10/23, at 10:50 a.m., in Resident 14 and 34's shared bathroom, a gray unlabeled bedpan and gray unlabeled basin were sitting in the rack on the wall between the toilet and the sink. A yellow basin was sitting on the floor. During a concurrent observation and interview on 4/10/23, at 1:13 p.m., with Licensed Vocational Nurse 3 (LVN3), in Resident 14 and 34's shared bathroom, LVN 3 stated the basins were used for bed baths. LVN 3 discarded the unlabeled bedpan. LVN 3 a discarded the gray basin, LVN3 stated was unlabeled and could not determine which resident it was used for. LVN 3 took the labeled basin from the floor and placed it in the holder on the wall. LVN 3 stated should discard it and then threw it away. LVN 3 stated unlabeled basins and bedpans could not be used on more than one resident because it was an infection control risk, as well as with the basins touching the floor. LVN 3 also stated it could cause UTI or other infections if germs on basins touched the residents. During a review of the facility's policy and procedure titled Cleaning and Disinfecting of Resident Care Items and Equipment dated 11/23/21, indicated only equipment that is designated reusable shall be used by more than one resident and single resident-use items, which are cleaned/disinfected between uses by a single resident and disposed of afterwards, include bedpans. 2. During an observation on 4/10/23, at 10:53a.m., in Resident 34's room, observed a tannish-brown residue in the tubing channel Resident 34's feeding pump. Also observed dry, flaky, beige residue on the base of the feeding pump pole. During a concurrent observation and interview on 4/10/23, at 1:13 p.m., with LVN 3, in Resident 34's room, LVN 3 stated the feeding pump residue was from the feeding formula. LVN 3 stated the nursing staff cleaned feeding pump once a week with a Sani-Cloth (a disposable pre-moistened disinfecting wipe). LVN 3 stated nursing was responsible for wiping down the equipment and housekeeping cleaned the feeding pump poles. 3. During a review of facility's admission Record for Resident 17, dated 4/12/23, Resident 17 was admitted 4/21. During a review of Resident 17's Minimum Data Set (MDS - an assessment tool used to guide care) assessment dated [DATE], Section G showed Resident 17 normally used a wheelchair and was completely dependent upon staff to move about the facility. During an observation on 4/11/23, at 10:48 a.m., in the activity room, Resident 17's wheelchair had a tannish-brown flaky residue along the edge of the seat and on the metal frame. Resident 17's wheelchair also had white stains along the edge of the seat. The wheelchair arm pads were cracked and peeling on the outer edges of both armrests. During a concurrent observation and interview on 4/11/23, at 10:52 a.m., with LVN 3, in the activity room, LVN 3 stated the residue on Resident 17's wheelchair appeared to be old food. LVN 3 used her finger and flaked off some of the tannish-brown residue. LVN 3 stated environmental services (EVS) is responsible for cleaning the chairs. LVN 3 stated the armrests should be changed and were an infection risk for the resident. During a review of the facility's policy and procedure titled Cleaning and Disinfecting of Resident Care Items and Equipment dated 11/23/21, indicated Resident-care equipment, including reusable items and durable medical equipment will be cleaned and disinfected according to current Centers for Disease Control and Prevention (CDC) recommendations . The policy identified durable medical equipment as reusable items. During a review of CDC Recommendations for Disinfection and Sterilization in Healthcare Facilities - Guideline for Disinfection and Sterilization in Healthcare Facilities, dated 2008, the Cleaning of Patient-Care Devices indicated clean medical devices as soon as practical after use (e.g., at the point of use) because soiled materials become dried onto the instruments. Dried or baked materials on the instrument make the removal process more difficult and the disinfection or sterilization process less effective or ineffective. It also indicated, inspect equipment surfaces for breaks in integrity that would impair either cleaning or disinfection/sterilization. Discard or repair equipment that no longer functions as intended or cannot be properly cleaned and disinfected or sterilized. Based on observation interview and record review, the facility failed to ensure infection control practices were implemented when the following was noted for eight of eight residents: 1. An unlabeled bedpan and basin were observed in the shared bathroom of Residents 14 and 34. A yellow basin labeled for Resident 34 was on the floor in the Resident's shared bathroom. 2. Resident 34's feeding pump had tannish-brown residue in the tubing channel and flaky, light brown residue on the base of the pole. 3. Resident 17's wheelchair had torn armrests and dried, flaky reddish-brown matter and white staining on the seat and in the metal frame. 4. The facility did not have appropriate isolation precaution signage for four of four sampled residents (2, 21, 100 and 349). 5. Certified Nurse Assistant 1 (CNA 1) and Certified Nurse Assistant 2 (CNA 2) did not perform hand hygiene and or change gloves during peri-care for Resident 8. These failures placed the facility's residents at risk for healthcare-associated infections. Findings
Nov 2019 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

Based on interview and record review, for one of 14 sampled residents (Resident 43) the facility failed to provide appropriate treatment and services to a resident with an indwelling catheter (a tube ...

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Based on interview and record review, for one of 14 sampled residents (Resident 43) the facility failed to provide appropriate treatment and services to a resident with an indwelling catheter (a tube inserted into the body that drains the urine into an external bag) when facility staff failed to monitor the resident's intake (the measurement of fluids taken into the body) and the output (the measurement of fluids expelled from the body). This failure had the potential to negatively impact Resident 43's existing urinary conditions. FINDINGS: A review of Patient 43's admission Record indicated Resident 43 was admitted with multiple diagnoses, including Benign Prostatic Hyperplasia (an enlarged prostate gland that can cause urinary symptoms such as blocking the flow of urine out of the bladder) with lower urinary tract symptoms, a urinary tract infection, retention of urine (the inability to completely empty the bladder of urine), and a flaccid neuropathic bladder (impairment of the bladder function due to nerve damage). A review of Patient 43's Minimum Data Set (MDS, an assessment tool used to guide care), dated 10/26/19, indicated Resident 43 had a Brief Interview for Mental Status (BIMS, a tool used to assess mental function) score of 8, meaning Resident 43 had mild cognitive impairment. During an interview with Licensed Vocational Nurse 1 (LVN 1) on 11/14/19 at 9:30 a.m., LVN 1 stated Patient 43 was admitted with an indwelling urinary catheter. LVN 1 indicated Patient 43's fluid intake and output were not being monitored nor recorded. During a concurrent interview and record review with the Director of Nursing (DON) on 11/14/19 at 12:35 p.m., DON was unable to show evidence Patient 43's fluid intake and output were being monitored. DON stated Resident 43's intake and output should have been monitored and documented in Patient 43's chart. A review of Patient 43's care plan, dated 10/24/19, indicated a nursing intervention for Resident 43's indwelling catheter was to observe and document intake and output as per facility policy. A review of the facility's Intake and Output Protocol policy, dated 9/17/19, indicated, Fluid intake and output is recorded for each patient .with an indwelling catheter.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 144) received appropriate medical care when oxygen was administered to Resident...

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Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 144) received appropriate medical care when oxygen was administered to Resident 144 without a physician's order. This failure placed Resident 144 at risk for a delay in identifying or treating any adverse effects from oxygen therapy. Findings: A review of Resident 144's admission Record indicated Resident 144 was admitted to the facility for hospice care with multiple diagnoses, including acute respiratory failure with hypoxia (a low oxygen level), acute respiratory distress, and lung cancer that had spread to the bone. During an observation and concurrent interview with Resident 144 on 11/12/19 at 11:50 a.m., Resident 144 was wearing a nasal cannula (tubing that fits in the nares) and receiving oxygen at 4 liters per minute. Resident 144 stated he had been receiving oxygen since he was admitted to the facility at the beginning of the month. A review of the Order Summary Report in Resident 144's medical record indicated there was no physician's order for oxygen administration. During an interview with the Director of Nursing (DON) on 11/13/19 at 9:00 a.m., DON stated she could not find an order for oxygen administration in Resident 144's medical record. A review of the facility's Oxygen Management policy, dated 10/28/19, indicated, Oxygen therapy is administered to the resident only upon the written order of a licensed physician or in the event of an emergency until a physician order can be received.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to prepare and serve food under sanitary conditions when: 1. Two male dietary staff did not cover their beards while working in ...

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Based on observation, interview, and record review, the facility failed to prepare and serve food under sanitary conditions when: 1. Two male dietary staff did not cover their beards while working in the kitchen; and 2. Two ice machines (one in the kitchen and one in the front Nursing Station) had brownish/black substances in the ice bins. This failure resulted in all 54 residents of the facility receiving food prepared under conditions not meeting professional standards and had the potential to cause food-borne illnesses. Findings: 1. During a dietary observation with the Director of Dietary Services (DDS) and concurrent interviews with Kitchen Utility Staff 1 (KU 1) and [NAME] 3 on 11/13/19 at 11:20 a.m., KU 1 was in the kitchen with his hairnet on but his overgrown beard was uncovered. KU 1 indicated the DDS did not tell him to wear a beard guard, and stated, I don't cook, but I work inside the kitchen. I know I should cover my beard or just shave it. [NAME] 3 was observed walking around in the kitchen with his beard uncovered. [NAME] 3 indicated this was the first time he had grown a beard but stated, I understand it should be covered. The facility's Personal Hygiene/Safety/Food Handling policy, dated 3/5/19, indicated, Beards or any body hair that may be exposed (i.e., arms) must be covered. 2. During a dietary observation and concurrent interview with DDS, the Administrator-in-Training (AIT), and KU 1 on 11/13/19 at 11:25 a.m., the kitchen ice machine had a blackish substance in the ice bin. The DDS stated she had wiped the ice bin two days earlier (11/11/19), and it was clean. DDS and AIT agreed the black substance came from the ice machine. KU 1 indicated the ice machine was cleaned on 11/4/19. During an observation of the front Nursing Station ice machine and concurrent interview with the Director of Nursing (DON) on 11/13/19 at 12:30 p.m., there was brownish/black substance and reddish brown splatters in the ice bin and DON stated, That is dirty. A review of the facility's Ice Machine Cleaning Schedule policy, dated 1/10/19, instructed staff to, Wash inside of machine with approved detergent and hot water. Rinse with clean water. Then use sanitizing solution and clean cloth to sanitize. Make sure the door liner, door gasket and door frame are free of scale and/or mild .Allow to air dry. A review of the facility's Ice Machine & Filter Cleaning Log indicated both ice machines were cleaned on 11/4/19. A review of the facility's Ice Machine Service policy, dated 9/19/19, indicated it is the facility's policy, to maintain and service the ice machine and ice bin in a matter to obtain a clean and functioning system.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (85/100). Above average facility, better than most options in California.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most California facilities.
  • • 32% turnover. Below California's 48% average. Good staff retention means consistent care.
Concerns
  • • 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Creekview Skilled Nursing's CMS Rating?

CMS assigns CREEKVIEW SKILLED NURSING an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within California, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Creekview Skilled Nursing Staffed?

CMS rates CREEKVIEW SKILLED NURSING's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 32%, compared to the California average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Creekview Skilled Nursing?

State health inspectors documented 13 deficiencies at CREEKVIEW SKILLED NURSING during 2019 to 2025. These included: 13 with potential for harm.

Who Owns and Operates Creekview Skilled Nursing?

CREEKVIEW SKILLED NURSING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CONTINUING LIFE, a chain that manages multiple nursing homes. With 73 certified beds and approximately 52 residents (about 71% occupancy), it is a smaller facility located in PLEASANTON, California.

How Does Creekview Skilled Nursing Compare to Other California Nursing Homes?

Compared to the 100 nursing homes in California, CREEKVIEW SKILLED NURSING's overall rating (5 stars) is above the state average of 3.2, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Creekview Skilled Nursing?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Creekview Skilled Nursing Safe?

Based on CMS inspection data, CREEKVIEW SKILLED NURSING has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in California. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Creekview Skilled Nursing Stick Around?

CREEKVIEW SKILLED NURSING has a staff turnover rate of 32%, which is about average for California nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Creekview Skilled Nursing Ever Fined?

CREEKVIEW SKILLED NURSING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Creekview Skilled Nursing on Any Federal Watch List?

CREEKVIEW SKILLED NURSING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.