Nursing Homes in Manchester, Connecticut

Manchester has 3 Medicare-certified nursing homes with 415 beds. The city average CMS rating is 3.3 stars, which is at Connecticut's state average of 3.0 stars. 1 facility earns a B grade or better and is recommended for family consideration.

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Facilities graded A or B that meet our quality standards

1 recommended 1 mixed 1 avoid
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City Average

3.3

+0.29 vs state

Total Beds

415

across 3 facilities

High Risk Facilities

1

0 under CMS review

1 with abuse citations

Nurse Availability

25 min

RN time per resident daily

Below CMS recommendation

Well Staffed

0

exceed staffing threshold

0% of facilities

Zero Fines

2 /3

passed all inspections

✓ Start your search here

Trend

0

improved vs last year

0 declined

B+

Top Rated in Manchester

Manchester Rehabilitation And Healthcare Center

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Fines · Deficiencies · Ownership Data · Quality Comparisons

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About Nursing Home Care in Manchester

When it comes to nursing home care in Manchester, CT, families should proceed with caution. The standout is Manchester Manor, which offers a reasonably clean record with zero fines in the last three years. However, the overall market is concerning, as there are limited options and all facilities come with significant issues. If you're considering care for a loved one, you might want to explore facilities in nearby towns for better alternatives.

In addition to Manchester Manor, another facility to visit is Evergreen Health Care Center. While it doesn't have any fines, be aware that it has received mixed reviews about staff responsiveness. The third option is Westside Care Center, but you should be very cautious here. While it has a decent reputation for some services, it has notable issues that can’t be overlooked.

Families should skip Westside Care Center altogether due to serious abuse citations and fines totaling $187K. Additionally, Evergreen Health Care Center has received reports of understaffing, which can affect the quality of care. When visiting any facility, make sure to ask direct questions about staff-to-resident ratios and any recent complaints to gauge the environment and care quality.

Manchester at a Glance

Good News

  • 2 facilities with clean records—no fines in 3 years
  • 1 facility earned 5-star CMS rating

Be Aware

  • 1 facility has serious problems—check before visiting
  • 1 facility with critical staffing shortages
  • Some facilities have less nurse time than recommended
  • 1 facility with abuse citations

What's Changing

  • 3 facilities stayed the same
  • Overall: Manchester is stable

Questions Manchester Families Should Ask

Based on what we found in local inspection data

1

How many RN hours per resident do you provide daily?

CMS recommends 0.75 hrs; Manchester avg is 0.42 hrs (25 min)

2

Have you received any fines in the past 3 years?

2 of 3 Manchester facilities have zero fines

3

What were your most recent inspection findings?

Ask for specifics—1 local facility has serious deficiencies

4

What is your staff-to-resident ratio on weekends?

Weekend staffing often differs from weekday levels

Finding Quality Nursing Home Care in Manchester, Connecticut

Manchester, Connecticut's Capitol County seat, has 3 Medicare-certified nursing homes with approximately 415 beds. Families have solid options to choose from.

Manchester vs. Connecticut: Near State Average

Manchester nursing homes perform near the state average on key quality metrics. The city's average CMS rating of 3.33 stars is close to Connecticut's statewide average of 3.04 stars.

1 of 3 facility earns a B grade or better. Families should still research carefully, as 1 facility has significant concerns.

Understanding Our Trust Score System

The Trust Score is a 0-100 rating calculated from CMS's official nursing home database. The score combines five data categories:

  • Health Inspection Results — Recent deficiencies, their severity, and patterns over time
  • Staffing Levels — RN hours, total nursing hours, and weekend staffing
  • Quality Measures — Clinical outcomes like falls, pressure ulcers, and rehospitalizations
  • Penalties — Fines, payment denials, and enforcement actions
  • Complaints — Substantiated complaints and their severity

In Manchester, 1 facility scores a B grade or better, indicating they meet quality benchmarks across these categories. We recommend families prioritize these facilities and carefully research any facility rated C or below before visiting.

Staffing: A Significant Concern in Manchester

Staffing levels are among the most important predictors of nursing home quality. Research consistently shows that facilities with more nursing staff—especially registered nurses—have better outcomes for residents.

Manchester facilities average 0.42 RN hours per resident day, which falls below the CMS-recommended threshold of 0.75 hours. The typical Manchester resident receives approximately 25 minutes of RN attention daily—compared to the 45 minutes experts recommend.

0 Manchester facilities exceed CMS staffing recommendations. Families prioritizing staffing should look for facilities with the "Top Staffing" badge and ask specifically about RN hours during facility visits.

Ownership: An All For-Profit Market

Manchester has no non-profit nursing homes—all 3 facilities with reported ownership data are for-profit operations. 3 of 3 facilities are chain-owned, meaning these facilities are part of larger corporate systems rather than independently operated.

Research suggests non-profit facilities often have higher staffing levels and fewer deficiencies on average. The absence of non-profit options in Manchester may be worth noting. Families seeking non-profit care should consider facilities in surrounding areas.

Ownership type alone does not guarantee quality. Several for-profit facilities in Manchester perform well. Families should evaluate each facility individually using inspection data, staffing levels, and recent deficiency reports rather than ownership type alone.

Nearby Alternatives Worth Considering

Families may also want to consider nearby Connecticut cities for additional options. The following Connecticut cities offer multiple nursing home options:

Frequently Asked Questions

How many nursing homes are in Manchester, Connecticut?

Manchester has 3 Medicare-certified nursing homes with a total of 415 beds. The city average CMS rating is 3.3 stars, which is above Connecticut's state average of 3.0 stars.

What are the best nursing homes in Manchester?

Based on our Trust Score analysis of CMS inspection data, the top-rated nursing homes in Manchester include:

  • Manchester Rehabilitation And Healthcare Center — Grade B+, 88/100 Trust Score
  • Touchpoints At Manchester — Grade C, 53/100 Trust Score
  • Westside Care Center — Grade F, 21/100 Trust Score

These facilities have strong inspection records and staffing levels.

Which Manchester nursing homes should I avoid?

We flag 1 facility in Manchester as high-risk based on patterns of serious deficiencies, substantial fines, or placement on CMS's Special Focus Facility list. These facilities are marked with warning indicators in our listings above.

We recommend avoiding facilities with: Grade D or F, recent "Immediate Jeopardy" citations (indicating serious harm or risk to residents), or those on CMS's Special Focus Facility list.

The Bottom Line on Manchester Nursing Homes

Manchester offers typical nursing home options for the state. Focus your search on the 1 facility graded A or B, particularly those with zero fines and strong staffing. Avoid the 1 high-risk facilities flagged in our analysis.

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