PRUITTHEALTH - SANTA ROSA

5530 NORTHROP ROAD, MILTON, FL 32570 (850) 983-8888
For profit - Corporation 120 Beds PRUITTHEALTH Data: November 2025
Trust Grade
90/100
#95 of 690 in FL
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

PruittHealth - Santa Rosa in Milton, Florida, has received a Trust Grade of A, indicating it is an excellent option for care, highly recommended by various sources. It ranks #95 out of 690 nursing homes in Florida, placing it in the top half, and is rated #1 of 4 facilities in Santa Rosa County, meaning it is the best local choice available. The facility is newly inspected, so there is no trend data available yet, but it has reported no fines, which is a positive sign of compliance. Staffing is rated average with a 3/5 star rating and a turnover rate of 42%, which aligns with the state average, suggesting some stability among staff despite room for improvement. However, there was a concerning incident where the facility failed to report a resident's injury of unknown origin, which raises questions about adherence to safety protocols and communication among staff. Overall, while the facility has strong ratings in health inspections and quality measures, families should be aware of the specific incident regarding injury reporting.

Trust Score
A
90/100
In Florida
#95/690
Top 13%
Safety Record
Low Risk
No red flags
Inspections
Too New
0 → 1 violations
Staff Stability
○ Average
42% turnover. Near Florida's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Florida facilities.
Skilled Nurses
✓ Good
Each resident gets 42 minutes of Registered Nurse (RN) attention daily — more than average for Florida. RNs are trained to catch health problems early.
Violations
✓ Good
Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
: 0 issues
2024: 1 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (42%)

    6 points below Florida average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 42%

Near Florida avg (46%)

Typical for the industry

Chain: PRUITTHEALTH

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 1 deficiencies on record

Nov 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record reviews, policy review and interview, the facility failed to ensure the reporting of an injury of unknown source for 1 of 3 residents reviewed. (Resident #1) The findings include: On ...

Read full inspector narrative →
Based on record reviews, policy review and interview, the facility failed to ensure the reporting of an injury of unknown source for 1 of 3 residents reviewed. (Resident #1) The findings include: On 11/13/24, a record review was conducted for Resident #1. The resident was admitted for respite under hospice services on 10/10/24. The resident had reported pain to the right leg and an X-ray was ordered, which revealed a fracture of the right hip. The resident was transported to the emergency room as ordered. The resident had a diagnosis of dementia and could not say how they were injured. The resident did not have any documented falls. On 11/13/24 at approximately 11:46 AM, an interview was conducted with the Director of Nursing (DON). The DON stated she did not file a federal report for suspected abuse based upon an injury of unknown origin. She stated she was instructed by the Administrator not to do so. On 11/13/24 a review of the facility policy Reporting Abuse, Neglect, Exploitation, Mistreatment and Misappropriation of Property, 12/1/21, revised 7/29/23, states injuries of unknown origin to be reported . within 2 hours after the allegation is made .
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Florida.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Florida facilities.
  • • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Pruitthealth - Santa Rosa's CMS Rating?

CMS assigns PRUITTHEALTH - SANTA ROSA an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Pruitthealth - Santa Rosa Staffed?

CMS rates PRUITTHEALTH - SANTA ROSA's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 42%, compared to the Florida average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Pruitthealth - Santa Rosa?

State health inspectors documented 1 deficiencies at PRUITTHEALTH - SANTA ROSA during 2024. These included: 1 with potential for harm.

Who Owns and Operates Pruitthealth - Santa Rosa?

PRUITTHEALTH - SANTA ROSA is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PRUITTHEALTH, a chain that manages multiple nursing homes. With 120 certified beds and approximately 113 residents (about 94% occupancy), it is a mid-sized facility located in MILTON, Florida.

How Does Pruitthealth - Santa Rosa Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, PRUITTHEALTH - SANTA ROSA's overall rating (5 stars) is above the state average of 3.2, staff turnover (42%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Pruitthealth - Santa Rosa?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Pruitthealth - Santa Rosa Safe?

Based on CMS inspection data, PRUITTHEALTH - SANTA ROSA has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Pruitthealth - Santa Rosa Stick Around?

PRUITTHEALTH - SANTA ROSA has a staff turnover rate of 42%, which is about average for Florida nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Pruitthealth - Santa Rosa Ever Fined?

PRUITTHEALTH - SANTA ROSA has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Pruitthealth - Santa Rosa on Any Federal Watch List?

PRUITTHEALTH - SANTA ROSA is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.