BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN

3875 WEDGEWOOD LANE, THE VILLAGES, FL 32162 (727) 581-4648
For profit - Limited Liability company 120 Beds KR MANAGEMENT Data: November 2025 5 Immediate Jeopardy citations
Trust Grade
10/100
#15 of 690 in FL
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Buffalo Crossings Healthcare & Rehabilitation Center has received a Trust Grade of F, indicating significant concerns about the quality of care provided. It ranks #15 out of 690 facilities in Florida, which places it in the top half of the state, and #1 out of 4 in Sumter County, meaning it is the best local option available. However, the facility's trend is worsening, with reported issues increasing from 4 in 2024 to 7 in 2025. Staffing quality is average, with a rating of 3 out of 5 stars and a turnover rate of 46%, which is typical for Florida. Notably, the center has incurred $186,212 in fines, which is alarming as it is higher than 94% of Florida facilities, indicating ongoing compliance problems. The facility has serious weaknesses, including critical findings where staff failed to ensure proper medical care for residents with central venous access devices. For instance, there were instances where the required dressing changes were not performed, raising the risk of severe infections and other complications. Additionally, licensed practical nurses were found to lack the necessary skills to administer intravenous medications properly, posing a potential life-threatening risk to residents. Despite these issues, the facility does have strengths, such as excellent ratings in overall quality measures and health inspections, but families should weigh these against the serious concerns highlighted in the inspector’s findings.

Trust Score
F
10/100
In Florida
#15/690
Top 2%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
4 → 7 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$186,212 in fines. Higher than 94% of Florida facilities. Major compliance failures.
Skilled Nurses
⚠ Watch
Each resident gets only 29 minutes of Registered Nurse (RN) attention daily — below average for Florida. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
17 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 4 issues
2025: 7 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 46%

Near Florida avg (46%)

Higher turnover may affect care consistency

Federal Fines: $186,212

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: KR MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 17 deficiencies on record

5 life-threatening
Jul 2025 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure residents' preference for shower was honored for 1 (Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure residents' preference for shower was honored for 1 (Resident #19) of 3 residents reviewed for activities of daily living. Findings include: Review of Resident #19's admission record showed the resident was admitted on [DATE] with diagnoses including muscle weakness, unsteady on feet, chronic respiratory failure, chronic obstructive pulmonary disease, congestive heart failure, and gout. During an interview on 7/14/2025 at 10:23 AM, Resident #19 stated, I have not received anything I asked for. Tissues, shower, hair wash. I have been asking for it since 7 AM this morning [7/14/2025]. I have wounds on legs that need to be covered or changed. I don't want to wait for a dressing change to take a shower. They can just cover my legs if dressing gets wet, then change it. During an interview on 7/15/2025 at 11:54 AM, Resident #19 stated, I did not get my shower yesterday [7/14/2025]. I did get washed up. That is not a shower and my hair washed. My son is coming tomorrow, and I want to look nice. My friend is going to do my hair. Review of Resident #19's Minimum Data Set (MDS) assessment dated [DATE] showed the resident needed Partial/moderate assistance for shower/bathing under Section GG- Functional Status. During an interview on 7/15/2025 at 12:01 PM, Staff B, Certified Nursing Assistant (CNA), stated, [Resident #19's name] can shower herself. All [Resident #19's name] asked for is towels. I don't know if she can independently shower self. [Resident #19's name] needs to have the legs wrapped. I can wrap the legs. During an interview on 7/15/2025 at 12:08 PM, Staff A, Licensed Practical Nurse (LPN), stated, [Resident #19's name] is an assist of 1 for shower. Hair is usually done in the salon. During an interview on 7/15/2025 at 12:53 PM, the Director of Nursing (DON) stated, Therapy did report she was in the shower yesterday to the CNA. It is my understanding [Resident #19's name] refused to wash her hair. [Resident #19's name] does usually get her hair done in the salon. That is her preference. I do not see refusal of hair washing [while reviewing the records in Occupational Therapy notes]. Hair washing is part/component of a shower.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement a baseline care plan within 48 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement a baseline care plan within 48 hours of a resident's admission for 1 (Resident #148) of 3 residents reviewed for skin conditions. Findings include: During an observation on 7/14/2025 at 11:44 AM, Resident #148 was sitting in a wheelchair in his room. There was a foam dressing on his right lower leg dated 7/11. Review of Resident #148's admission record showed the resident was admitted on [DATE] with diagnoses including lobar pneumonia, acute respiratory failure, hypocalcemia, hypo-osmolality and hyponatremia, hypocalcemia, [NAME] syndrome, hypothyroidism, depression, atopic dermatitis, hyperlipidemia, essential hypertension, atherosclerosis of aorta, obstructive sleep apnea, pulmonary hypertension, emphysema, and cirrhosis of liver. Review of Resident #148's physician order dated 7/10/2025 read, Cleanse skin tear to the back of L [Left] calf with NS [normal saline], cover with adaptic [sic] and foam dressing Q3 [every three] days until resolved, every day shift every 3 day(s) for wound care. Review of Resident #148's Skin Observation Note dated 7/10/2025 read, 4. Integrity. 1. Is skin impaired? Yes (if yes, complete the diagram below). 2. Skin impairment (specify location and describe): Site: 19) Right iliac crest, Description: bruising. 23) Coccyx, Description: non blanchable redness. 32) Left buttock, Description: small pressure area- no drainage. 4) Face, Description: discoloration-dry. 43) Right lower leg (rear), Description: skin tear obtained from hospital. Other (specify), Description: BUE [bilateral upper extremity] bruising. Review of Resident #148's New Admission/readmission Data Collection and observation dated 7/9/2025 read, 9. Skin. 1. Skin Description: No issues. Review of Resident #148's baseline care plan showed no focus or intervention for skin integrity. During an interview on 7/16/2025 at 9:56 AM, the Minimum Data Set Coordinator stated, [Resident #148's name] base line care plan do not include a focus of skin integrity. The nurse did not check it off in the comprehensive assessment upon admission. During an interview on 7/16/2025 at 12:19 PM, the Director of Nursing stated, [Resident #148's name] should have a focus of skin integrity in his baseline care plan. The nurse should have checked it off. He [Resident #148] had generalized bruising, and abrasions upon admission. Review of the facility policy and procedure titled Baseline Care Plan with the last review date of 5/23/2025 read, Intent: It is the policy of the facility to promote seamless interdisciplinary care for our residents by utilizing the interdisciplinary plan of acre based on assessment, planning, treatment, service and intervention. It is utilized to plan for and manage resident care as evidenced by documentation from admission through discharge for each resident. Procedure. The baseline care plan will: 1. Be developed within 48 hours of a resident's admission.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure physician- ordered parameters for administering hypertension medications were followed for 1 (Resident #40) of 5 resid...

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Based on observation, interview, and record review, the facility failed to ensure physician- ordered parameters for administering hypertension medications were followed for 1 (Resident #40) of 5 residents reviewed for unnecessary medications and failed to ensure wound dressing was changed as per physician order for 1 (Resident #148) of 3 residents reviewed for skin conditions. Findings include: 1) Review of Resident #40’s admission record showed the resident’s diagnoses included essential (primary) hypertension, hypertensive heart and chronic kidney disease without heart failure, with stage 1 through stage 4 chronic kidney disease, unspecified atrial fibrillation, and hyperlipidemia. Review of Resident #40's physician order dated 6/11/2025 read, “Hydralazine HCl Oral Tablet 10 MG [milligrams] (Hydralazine HCl), Give 1 tablet by mouth every 8 hours as needed for HTN [hypertension], Give if SBP [Systolic Blood Pressure] > [greater than]160 mmHg [millimeters of mercury].” Review of Resident #40’s Weights and Vital Signs Summary from 6/1/2025 through 6/30/2025 showed on 6/12/2025 at 9:47 AM, a blood pressure (B/P) of 166/83 mmHg, on 6/13/2025 at 9:50 AM, a B/P of 195/98 mmHg, on 6/16/2025 at 10:10 AM, a B/P of 164/84 mmHg, on 6/19/2025 at 8:39 AM, a B/P of 180/80 mmHg, on 6/21/2025 at 11:29 AM, a B/P of 189/93 mmHg, on 6/25/2025 at 9:36 PM, a B/P of 170/81 mmHg, on 6/26/2025 at 8:02 AM, a B/P of 171/91 mmHg, on 6/28/2025 at 11:56 AM, a B/P of 170/79 mmHg, and on 6/30/2025 at 9:43 PM, a B/P of 162/83 mmHg. Review of Resident #40's Medication Administration Record (MAR) for June 2025 showed no Hydralazine HCl 10 mg was administered on the dates that Resident #40’s blood pressure was above 160 mmHg. Review of Resident #40’s Weights and Vital Signs Summary from 7/1/2025 through 7/15/2025 showed on 7/5/2025 at 10:43 AM, a B/P of 177/82 mmHg, on 7/6/2025 at 10:03 AM, a B/P of 175/89 mmHg, on 7/11/2025 at 11:51 AM, a B/P of 167/78 mmHg, on 7/12/2025 at 7:57 AM, a B/P of 172/80 mmHg, and on 7/15/2025 at 4:09 PM, a B/P of 179/88 mmHg. Review of Resident #40's MAR for July 2025 showed no Hydralazine HCl 10 mg was administered on the dates that Resident #40’s blood pressure was above 160 mmHg. During an interview on 7/15/2025 at 2:55 PM, Staff F, Licensed Practical Nurse (LPN), stated, I really didn't know that he [Resident #40] had a PRN [pro re nata meaning as needed] order. If I knew, I would have given it. We need to follow the orders for medicine. I should have given the medicine. I should have followed the doctor’s orders. During an interview on 7/16/2025 at 12:58 PM, the Director of Nursing (DON) stated, I would expect all nurses to administer the medications that are ordered. I see that they did not give any meds when the blood pressure was above the parameters. They should have administered the medication when the blood pressure was above 160. I do expect staff to follow the doctor’s orders as they are written or call and notify them when they can't. During an interview on 7/16/2025 at 2:34 PM, the Advanced Practice Registered Nurse (APRN) stated, I absolutely expect the nurses to follow the physician orders for medication administration. The nurses, each time, should have administered the medication. I do have the expectation that the nurses give all medications as ordered and if they can't, to call and let me know. 2) During an observation on 7/14/2025 at 11:44 AM, Resident #148 was sitting in a wheelchair in his room. There was a foam dressing on his right lower leg dated 7/11. During an observation on 7/15/2025 at 8:44 AM, Resident #148 was sitting in his wheelchair eating breakfast. There was a dressing on his lower right leg dated 7/11 and it was peeling on lower right corner. During an observation on 7/16/2025 at 8:29 AM, Resident #148 was sitting in his wheelchair waiting for breakfast. There was a foam dressing on his right leg dated 7/11. During an interview on 7/16/2025 at 8:32 AM, Staff D, LPN, stated, [Resident #148's name] dressing is scheduled to be changed today. The dressing is to be done every 3 days.” During an observation on 7/16/2025 at 8:36 AM, Staff D, LPN, entered Resident #148’s room and confirmed the dressing on the resident’s right lower leg was dated 7/11/2025. Staff D verbalized to the resident that she would change the dressing since he still had an open area, the size of a dime. Review of Resident #148’s physician order dated 7/10/2025 read, “Cleanse skin tear to the back of L [Left] calf with NS [normal saline], cover with adaptic [sic] and foam dressing Q3 [every three] days until resolved, every day shift every 3 day(s) for wound care.” During an interview on 7/16/2025 at 8:45 AM, Staff D, LPN, stated, The order was written wrong. It should be the right leg not the left leg. I do not know who wrote the original order. During an interview on 7/16/2025 at 12:08 PM, the DON stated, “[Resident #148’s name] dressing should have been changed every three days. The dressing should not have been dated the date you observed.” Review of the facility policy and procedure titled “Clean Dressing Change” with the last review date of 5/23/2025 read, “Policy: It is the policy of this facility to provide wound care in a manner to decrease potential for infection and/or cross-contamination. Physician’s orders will specify type of dressing and frequency of changes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

Based on record review and interview, facility failed to ensure residents received restorative services for 1 (Resident#4) of 3 residents reviewed for range of motion. Findings include: During an inte...

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Based on record review and interview, facility failed to ensure residents received restorative services for 1 (Resident#4) of 3 residents reviewed for range of motion. Findings include: During an interview on 7/14/2025 at 10:11 AM, Resident #4 stated, My main concern at this time is therapy services. I have not seen therapy, and I do not know what the plan is. Review of Resident #4's physician order dated 6/6/2025 read, Pt [patient]. D/C [discharge] from PT [Physical Therapy] services with RNP [Restorative Nursing Program] in place. Review of Resident #4's physician order dated 6/26/2025 read, Admit to RNP for AROM [Active Range of Motion]-omnicycle BUE [Bilateral Upper Extremities] and BLE [Bilateral Lower Extremities] prosthetic leg donned, transfers, donning/doffing prosthetic leg 3x [3 times] week for 60 days as per therapy recommendations. Review of Resident #4's PT Discharge Summary for service dates of 4/9/2025 through 6/6/2025 read, D/C Reason: Maximum Potential Achieved, referred to RNP. STG [Short Term Goal] #4.2- Met on 06/06/2025: Patient will increase LLE [Left Lower Extremity] residual limb strength to 4-/5 to improve limb stability using prosthetic limb during transfers and ambulation. Baseline: (4/9/2025) 2+/5. Discharge (6/6/2025) 4-/5. Discharge Recommendations: D/C to this LTC [Long Term Care] with RNP in place. Review of Resident #4's Range of Motion Task record for June 2025 showed restorative nursing program services were provided beginning on 6/27/2025. During an interview on 7/16/2025 at 10:40 AM, the Rehabilitation Director stated, Resident was discharged from therapy to RNP on 6/6/2025. Physical therapist will write a form and give it to the Assistant Director of Nursing who oversees RNP and also talk and educate the two aides that oversee restorative to make sure they are able to perform the exercise and meet the needs. During an interview on 7/16/2025 at 11:42 AM, the Assistant Director of Nursing (ADON) stated, Residents usually take 3-5 days to go on to the program after referral from therapy. I was out for an extended period of time and I am the one who usually puts in the orders for the restorative program. I came back on June 23rd [2025] and he [Resident #4] was put in on the 26th [June 26, 2025]. But there was a delay. During an interview on 7/16/2025 at 12:30 PM, the Director of Nursing stated, We do not have a regulated time frame to put a resident on case load. We would like to see the accommodations made as timely as possible. The resident should go on restorative services as soon as possible after being discharged from rehabilitation services. I cannot speak to such a lapse. Therapy would come to me if the ADON is not here and I would make sure orders were in place, but they did not communicate with me. During an interview on 7/17/2025 at 8:37 AM, the Rehabilitation Director stated, Usually when we discharge the resident, we put in the orders in the ADON's mailbox. I do not think there is another process. There was a delay in his restorative services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory services consis...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory services consistent with professional standards of practice for 2 (Residents #19 and #147) of 4 residents reviewed for oxygen therapy. Findings include: 1) Review of Resident #19's admission record showed the resident was admitted on [DATE] with diagnoses including muscle weakness, unsteady on feet, chronic respiratory failure, chronic obstructive pulmonary disease (COPD), congestive heart failure, and gout. During an observation on 7/14/2025 at 10:29 AM, Resident #19's nebulizer mask was on top of the bedside table not bagged. During an observation on 7/15/2025 at 11:54 AM, Resident #19's nebulizer mask was on top of the bedside table not bagged (Photographic evidence obtained). Review of Resident #19's physician order dated 6/27/2025 read, Ipratropium-Albuterol Solution 0.5-2.5 (3) mg/ml (milligram/milliliter) 3 ml inhale orally four times a day for COPD please schedule 0800 [8:00 AM], 1400 [2:00 PM], 2000 [8:00 PM], 0200 [2:00 AM] and 0200 if awake. Status: Active. 2) Review of Resident #147's admission record showed the resident was admitted on [DATE] with diagnoses including COPD, asthma, and iron deficiency anemia. During an observation on 7/14/2025 at 11:34 AM, Resident #147's nebulizer mask was on the bedside table, not bagged. During an observation on 7/15/2025 at 8:15 AM, Resident #147's nebulizer mask was on the bedside table, not bagged (Photographic evidence obtained). Review of Resident #147's physician order dated 7/9/2025 read, Ipratropium-Albuterol Solution 0.5-2.5 (3) mg/ml 3 ml inhale orally three times a day for COPD. During an interview on 7/16/2025 at approximately 10:30 AM, the Director of Nursing (DON) confirmed that the nebulizer masks were not stored appropriately. The surveyor requested the DON for the facility's policy related to storage of mask and oxygen supplies. During an interview on 7/16/2025 at approximately 10:40 AM, the Administrator stated, We do not have a policy for oxygen supply nebulizer storage.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure food items were dated, labeled and stored in a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure food items were dated, labeled and stored in a sealed container in nutrition rooms on 3 residential halls, Prairie, [NAME] and Meadows, of 4 residential halls.Findings include: During an observation on 7/14/2025 at 10:14 AM, there was one undated and unlabeled package of 12 waffles stored in the refrigerator in the nutrition room on the Prairie Hall. During an observation on 7/14/2025 at 10:17 AM, there was one undated and unlabeled Styrofoam cup of liquid stored on the counter in the nutrition room on the [NAME] Hall. During an observation on 7/14/2025 at 10:22 AM, there was one undated and unlabeled package of 12 waffles stored in the refrigerator in the nutrition room on the Meadows Hall. During an interview on 7/14/2025 at 10:14 AM, the Certified Dietary Manager confirmed the packages of waffles on the Prairie Hall and the Meadows hall should be dated and labeled when taken out of original containers and placed in nutrition rooms. She confirmed the Styrofoam cup of liquid on the counter in the [NAME] Hall nourishment room should be labeled and dated. Review of the facility policy and procedure titled Date Marking for Food Safety with the last review date of 5/23/2025, read Policy: The facility adheres to a date marking system to ensure the safety of ready-to-eat, time/temperature control for safety food.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to ensure resident records were complete and accurate for 1 (Resident #62) of 3 residents reviewed for medication administration, 2 (Residents...

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Based on record review and interview, the facility failed to ensure resident records were complete and accurate for 1 (Resident #62) of 3 residents reviewed for medication administration, 2 (Residents #8 and #148) of 3 residents reviewed for skin conditions, and 1 (Resident #117) of 3 residents reviewed for nutrition. Findings include: 1) Review of Resident #62’s physician order dated 6/4/2025 read, “Antianxiety side effects: 0= No side effects observed 1= Drowsiness 2= Slurred Speech 3= Dizziness 4= Nausea 5= Aggressive/Impulsive Behavior, every shift for Monitoring document applicable code.” Review of Resident #62’s physician order dated 6/4/2025 read, “Please document appropriate number that best matches behavior observed: 1= No behaviors noted 2= Kicking/Hitting 3= Grabbing/Pushing 4= Sexually Inappropriate 5= Yelling/Screaming/Cursing 6= Refusing Care (ADL [Activities of Daily Living], Meds [medications] etc ) 7= Wandering/Pacing 8= Exit Seeking 9= Crying 10= Wringing Hands 11= Withdrawn 12= Loss of appetite 13= Other (document in Progress Notes) every shift for psychoactive drug use if you code “Other” please make an entry in Progress Notes to describe in detail.” Review of Resident #62’s physician order dated 7/7/2025 read, “Lorazepam Oral Tablet 0.5 MG (Lorazepam), Give 1 tablet by mouth every 8 hours as needed for anxiety/restlessness for 14 Days.” Review of Resident #62’s Medication Administration Record (MAR) for July 2025 for administration of Lorazepam 0.5 mg showed it was administered on 7/8/2025 at 8:09 AM, on 7/10/2025 at 6:17 PM, on 7/12/2025 at 8:22 AM and 8:33 PM, on 7/13/2025 at 8:06 AM and 8:25 PM, and on 7/14/2025 at 8:19 AM and 4:56 PM. Further review of the MAR showed 1 (No behaviors noted) was documented for all shifts for documentation of observed behavior, and 0 (no side effects) was documented for antianxiety medication side effects. Review of Resident #62’s nursing progress notes and medication administration notes from 7/1/2025 until 7/15/2025 showed no progress notes related to behaviors and need for PRN Lorazepam administration. During an interview on 7/15/2025 at 12:56 PM, Staff F, Licensed Practical Nurse (LPN), stated, He [Resident #62] has Lorazepam for the restlessness or agitation he has. I guess I really should document what his behaviors were when I gave them. I think that it would not be accurate documentation. I should have documented that. During an interview on 7/16/2025 at 12:41 PM, the Director of Nursing (DON) stated, I think that when any PRN antianxiety medication is given, the nurses should document the behaviors that the resident has that had them administer it. I do expect accurate documentation. 2) Review of Resident #8’s physician order dated 6/9/2025 read, “Cleanse left heel with NS [normal saline], pat dry, skin prep edges, apply medi-honey, cover with calcium alginate, cover with foam dressing, every day shift for wound care.” Review of Resident #8’s Treatment Administration Record (TAR) for June 2025 showed no entries documented on 6/12/2025 and 6/18/2025. Review of Resident #8’s physician order dated 6/19/2025 read, “Cleanse left heel with NS, pat dry, skin prep edges, cover with calcium alginate, cover with foam dressing every day shift for wound care.” Review of Resident #8’s TAR for June 2025 showed no entry documented on 6/23/2025. Review of Resident #8’s progress notes showed no documentation for blank entries for 6/12/2025, 6/18/2024, and 6/23/2025. During an interview on 7/16/2025 at 12:12 PM, the DON stated, “I looked at the progress notes and could only find two refusals. I spoke to [Staff E, Registered Nurse (RN)’ name] and she stated she had completed the dressing changes and did not know why it was not signed off. I would believe it is a documentation inaccuracy. She [Staff E] verbalized she did the dressing change because that day she had come in to help with dressing changes. Nurses are expected to document accurately. It's important to document any episodes of refusals. Sometimes the resident refuses and the nurse plans to go back and might forget to document.” During an interview on 7/16/2025 at 2:53 PM, Staff D, LPN, stated, “I do not recall. I always do wound care and go back at the end of shift and make sure all entries are green. I am not sure what happened.” 3) During an observation on 7/14/2025 at 11:44 AM, Resident #148 was sitting in a wheelchair in his room. There was a foam dressing on his right lower leg dated 7/11. During an observation on 7/15/2025 at 8:44 AM, Resident #148 was sitting in his wheelchair eating breakfast. There was a dressing on his lower right leg dated 7/11 and it was peeling on lower right corner. During an observation on 7/16/2025 at 8:29 AM, Resident #148 was sitting in his wheelchair waiting for breakfast. There was a foam dressing on his right leg dated 7/11. During an observation on 7/16/2025 at 8:36 AM, Staff D, LPN, entered Resident #148’s room and confirmed the dressing on the resident’s right lower leg was dated 7/11/2025. Review of Resident #148’s physician order dated 7/10/2025 read, “Cleanse skin tear to the back of L [Left] calf with NS [normal saline], cover with adaptic [sic] and foam dressing Q3 [every three] days until resolved, every day shift every 3 day(s) for wound care.” Review of Resident #148’s TAR for July 2025 showed the dressing was changed on 7/13/2025. During an interview on 7/16/2025 at 8:45 AM, Staff D, LPN, stated, [Resident #148’s name] has a small open area, the size of a dime. I do not recall why I checked off on 7/13/25 I did the dressing change. The order was written wrong. It should be the right leg not the left leg. I do not know who wrote the original order. During an interview on 7/16/2025 at 12:08 PM, the DON stated, “The nurse superimposed the legs. It was anatomically wrong.” During an interview on 7/17/2025 at 8:30 AM, the DON stated, “The nurse was just clicking away. It was a documentation error.” 4) Review of Resident 117’s physician order dated 6/20/2025 read, “Med Pass 2.0 two times a day for poor appetite.” The order did not indicate the amount to be administered to the resident. During an interview on 7/16/2025 at approximately 9:55 AM, Staff C, LPN, stated, “What I give is typically what is given. That is the protocol. I give the standard 120 ml [milliliter] unless it reads 237 mls.” During an interview on 7/16/2025 at approximately 10:30 AM, the DON stated, “That is the standard for nutritional supplement. It should have an amount on the order. The amount should be clear and concise.”
Jul 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure resident representative was informed of a change in the resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure resident representative was informed of a change in the resident's status for 1 of 3 residents reviewed for change in status, Resident #1. Findings include: Review of Resident #1's admission record revealed the resident was most recently admitted on [DATE] with diagnoses including periprosthetic fracture around internal prosthetic left hip joint, anxiety, depression, and left artificial hip joint. Review of Resident #1's care plan dated 6/3/2024 read, Focus: Surgical/Incision: Staples- I have surgical incision with staples. (D/C [discontinued] 6/10) . Interventions . Observe surgical staples for infection, drainage, increased swelling, warmth and surgical site reopening. Review of Resident #1's care plan dated 6/4/2024 read, Focus: I have impaired cognitive function or impaired thought processes r/t [related to] impaired decision making, Long term memory loss, Short term memory loss. Review of Resident #1's progress notes dated 6/17/2024 read, Redness, edema, pain, and heat noted to left hip. Physician ordered Cipro 250 mg [milligrams] BID [twice daily] x 7 days due to left hip cellulitis. During an interview on 7/22/2024 at 1:13 PM, the Infection Preventionist, Licensed Practical Nurse (LPN), stated, There is no documentation that the family was informed of the infection in the surgical site or that the resident was placed on antibiotics. During an interview on 7/22/2024 at 1:58 PM, Staff A, LPN, stated, Family was not notified about redness, edema, pain and heat. Infection was identified on 6/27/2024 of left hip and [Resident #1's name] was placed on antibiotics. During an interview on 7/22/2024 at 2:18 PM, the Director of Nursing stated, There is no documentation related to informing the family of change in condition related to identified infection on 6/27/2024 of left hip. Any change of condition requires a change in condition report and physician and family are to be notified unless the residents are their own responsible party. We do not have a change in condition policy. It is a standard of care.
Apr 2024 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the resident's status for 1 (Resident #106) of 1 resident reviewed for hospitalization and 1 (Resident #80) of 5 reviewed for hospice services. Findings include: 1. Review of the Discharge-Return Not Anticipated Minimum Data Set assessment dated [DATE] documented Resident #106 was discharged to a Short-Term General Hospital (acute hospital, IPPS (Inpatient Prospective Payment System)). Review of the progress note dated 1/18/2024 for Resident #106 read, Resident discharged to ALF (Assisted Living Facility) at 1215 [12:15 PM]. Questions answered and confirmed understanding. Education provided. During an interview on 4/16/2024 at 9:10 AM, the Minimum Data Set (MDS) Coordinator stated, For [Resident #106 Name] the Minimum Data Set Section A should have read ALF (Assisted Living Facility) instead of hospital. For [Resident #80's name] MDS Section O, hospice question should have said Yes instead of No. I do not have a policy for minimum data set. I use the Resident Assessment Instrument. 2. Review of the physician's order for Resident #80 dated 4/29/2023 read, admitted to Cornerstone Hospice 4/28/23 Dx [Diagnosis]: End Stage Heart Disease. Review of Resident #80's Quarterly MDS dated [DATE] documented the resident did not receive hospice services. Review of Resident #80's care plan, date initiated 4/27/2023, last review date 2/23/2024, read, I have a terminal prognosis relating to my diagnosis of left ventricular failure. 4/27/2023-received terminal certificate and placed in medical record.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure that resident records were complete and accurate for 2 of 5 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure that resident records were complete and accurate for 2 of 5 residents sampled for medication administration record review. (Resident #92 and #262) Findings include: 1. Review of the admission record for Resident #92 documented the resident was admitted with a diagnosis of Hypertension, Acute on Chronic Systolic Heart Failure, Atrial Fibrillation, Ischemic Cardiomyopathy, an Automatic implantable Cardiac Defibrillator, and Atherosclerosis of Coronary Artery Bypass Graft. Review of the Medication Administration Record (MAR) for Resident #92 for 4/13/2024 and 4/14/2024, the MAR documents that the scheduled 9 AM medication administration for Amiodarone HCL Tablet 200 mg (milligrams), Ascorbic Acid 500mg, Aspirin 81mg tablet, Multiple Vitamin Tablet, Potassium Chloride 20meq tablet, Zinc Capsule 220mg, Acidophilus Capsule 100mg, Eliquis 2.5mg tablet, Gabapentin 100mg capsule, and Protein Oral Liquid 30ml, and Metoprolol 50mg tablet was refused (Chart Code 2 equals Drug Refusal) by Resident #92. Review of the MAR for Resident #92 for 4/13/2024 and 4/14/2024, the MAR documents that the scheduled 9 PM medication administration for Acidophilus Capsule 100mg, Eliquis 2.5 mg tablet, Gabapentin 100mg capsule, and Protein Oral Liquid 30ml (milliliters) was refused (Chart Code 2 equals Drug Refusal) by Resident #92. Review of the medical record for 4/13/2024 and 4/14/2024 showed no documentation in the medical record that the provider was notified that Resident #92 refused medication administration for the 9AM administration time. During an interview on 4/14/2024 at 3:09 PM, Staff B, Registered Nurse (RN) stated, I didn't call the doctor yet. I still have charting to complete and I do it at the end of the shift. If he (Resident #92's name) had a priority medication like an antihypertensive [medication to lower the blood pressure], I would make it a priority and call the doctor. I'm not going to make it a priority to call the doctor for these meds this morning because I was five patients behind, but I will call them and let them know before I leave. The protocol is to document that we contacted the doctor and made them aware that the medications were refused. Review of the MAR on 4/15/2024 at 10:17 AM for Resident #92, shows that the scheduled 9 AM medications were given including Amiodarone HCL Tablet 200mg, Ascorbic Acid 500mg, Aspirin 81mg tablet, Multiple Vitamin Tablet, Potassium Chloride 20meq tablet, Zinc Capsule 220mg, Acidophilus Capsule 100mg, Eliquis 2.5mg tablet, Gabapentin 100mg capsule, and Protein Oral Liquid 30ml as ordered. During an interview on 4/15/2024 at 10:26 AM Resident Representative stated, The nurse brought in some pills in a medicine cup and liquid in another medicine cup this morning. He (Resident #92) refused to take the medication, closed his eyes and mouth, and refused. During an interview on 4/15/2024 at 10:30 AM Staff D, Licensed Practical Nurse (LPN) stated, I did document that I gave the medications (pointing to the 9AM medications on the computer) but I didn't give them. He (Resident #92) refused them (the morning medications), and I wasted them. I should not have documented that the medications were administered before attempted to give them. I was going to try again later. During an interview on 4/15/2024 at 11:56 AM, the Director of Nursing (DON) stated, the nurse should document the medication as given after they have watched the resident take the medication. The nurse should not document that the medication was given beforehand. The DON stated that the nurses should call the doctor if a resident refuses the medication and the documentation of that call and response should be documented in the resident's chart. Review of the Orders-Administration note in the medical record dated 4/15/2024 at 12:39 PM, by Staff D, LPN reads, Note Text: Pt's meds were poured and ready to be given. This nurse was interrupted D/T (due to) an emergent situation. Pills were destroyed. One time order given to re-administer meds late by [NAME], ARNP from Premier Medical Group. Pills re-poured and administered as ordered . During an interview on 4/16/2024 at 08:49 AM, the Advanced Practice Registered Nurse (APRN) #1 stated that the staff are expected to call when the resident refuses medication and document the call and response in the resident's medical record. Staff are really good about monitoring his vital signs, including his blood pressure and report any variations to me immediately. During an interview on 4/17/2024 at 12:45 PM, Staff D, LPN stated, He (Resident #92) usually takes his medications, so I signed it off before I gave it to him. I can always go back and strikethrough and put a number 9 (Chart Code: 9 - Other/See Progress Note). During an interview on 4/17/2024 at 1:54 PM, the DON stated, The nurses didn't document that they contacted the doctor on Saturday (4/13/2024) and Sunday (4/14/2024) but the nurses mentioned it to the APRN (APRN #1) when she was here visiting a resident on Sunday. The nurses didn't document it. Review of the initial care plan dated 2/16/2024 reads, I have uncooperative behaviors with eval (evaluation)/Care and/or being resistive with completing oral hygiene, medications, and bathing. Interventions: Alert family, significant other, responsible party with continued uncooperative behavior/refusal of care. Communicate with MD (medical doctor) for continued refusal of care. During an interview on 4/17/2024 at 2:00 PM, the DON stated, We don't have any specific policy on documentation. Review of the policy titled, Medication Administration, last reviewed, reads, Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Policy Explanation and Compliance Guidelines: 17. Sign MAR (Medication Administration Record) after administered. For those medications requiring vital signs, record the vital signs onto the MAR. 19. Report and document any adverse side effects or refusals. 2. Review of Resident #262's admission record documented the resident was admitted to the facility on [DATE] with diagnoses including unspecified fracture of left femur, orthostatic hypotension, bradycardia, hyperlipidemia, hypothyroidism, unspecified atrial fibrillation, hypertension, atherosclerotic heart disease and syncope and collapses. Review of Resident #262's physician's order dated 4/6/24 read, Midodrine HCI (Hydrochloride) Oral Tablet 5 MG Give 1 tablet by mouth two times a day for Hypotension due to BB (Beta Blocker) for AFIB (Atrial Fibrillation) RVR (Rapid Ventricular Rate). Hold for BPS (Blood Pressure Systolic) greater than 145. Review of the MAR for April 2024 for Resident #262 for Midodrine HCI Oral Tablet 5 MG Give 1 tablet by mouth two times a day for Hypotension due to BB for AFIB RVR. Hold for BPS greater than 145 documented no blood pressures from 4/5/24 through 4/15/24 where the medication was documented as given or held at the 0630 [6:30 AM] and 1630 [4:30 PM] administration times. Review of the MAR for 4/8/24 for Resident #262 for Midodrine HCI Oral Tablet 5 MG Give 1 tablet by mouth two times a day for Hypotension due to BB for AFIB RVR. Hold for BPS greater than 145 documented Midodrine was received at 0630 [6:30 AM] on 4/8/24. Review of the Weights and Vitals Summary for Resident #262 documented blood pressures on 4/8/24 at 8:06 AM with blood pressure documented as 147/63. Review of the MAR for 4/12/24 for Resident #262 for Midodrine HCI Oral Tablet 5 MG Give 1 tablet by mouth two times a day for Hypotension due to BB for AFIB RVR. Hold for BPS greater than 145 documented Midodrine was received at 0630 [6:30 AM] and 'held' at 1630 [4:30 PM]. Review of the Weights and Vitals Summary for Resident #262 dated 4/12/24 at 8:07 AM documented a blood pressure of 165/68 and at 2123 [9:23 PM] documented a blood pressure of 101/60. There was no blood pressure at documented at 4:30 PM. Review of the MAR for 4/15/24 for Resident #262 for Midodrine HCI Oral Tablet 5 MG Give 1 tablet by mouth two times a day for Hypotension due to BB for AFIB RVR. Hold for BPS greater than 145 documented Midodrine was 'held' at 0630 [6:30 AM]. Review of the Weights and Vitals Summary for Resident #262 dated 4/15/24 documented a blood pressure at 7:27 AM of 128/77. During an interview on 4/17/24 at 1:30 PM the DON stated that nurses had taken blood pressures and medications were administered within parameters and not documented. My expectation is they would document the vitals at the time they are taken. She also stated [Staff E's Name, LPN] had reported taking blood pressures and administered the medication within parameters but could not provide documentation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to prevent the possible spread of infection by not performing hand hygiene during medication administration in 2 out of 6 observa...

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Based on observation, interview and record review, the facility failed to prevent the possible spread of infection by not performing hand hygiene during medication administration in 2 out of 6 observations for medication administration and clean blood pressure cuff monitors between residents in 2 out of 6 observations. Finding include: During an observation of medication administration for Resident #92 on 4/14/2024 at 9:20 AM Staff B, Registered Nurse (RN) was observed entering the resident's room to check the resident's blood pressure with an automatic wrist cuff without performing hand hygiene. Staff B, RN returned the automatic blood pressure monitoring wrist cuff to the medication cart without cleaning the equipment after use. During an observation of medication administration for Resident #92 on 4/14/2024 at 9:32 AM, Staff B, RN started preparing the medications for Resident #92 without performing hand hygiene. Staff B, RN locked the medication cart, entered the resident's room without performing hand hygiene before medication administration. Staff B, RN exited the resident's room without performing hand hygiene, returned to the cart, went to the medication room, then went to the nursing station and used the telephone without performing hand hygiene. During an interview on 4/14/2024 at 9:52 AM Staff B, RN stated, I did not perform hand hygiene before entering the resident's room or when exiting the resident's room. I should perform hand hygiene before and after patient care and before going to another patient. During an interview on 4/14/2024 at 10:55 AM the Director of Nursing (DON) stated, The nurses should be washing their hands before entering a resident's room and before leaving the room, before continuing with another resident. The DON stated that nursing staff should clean equipment used for multiple residents, between each resident according to the manufacturer's instructions on the cleaning and disinfecting products for each type of equipment. During an observation of medication administration for Resident #20, on 4/16/2024 at 08:35 AM, Staff C, Licensed Practical Nurse (LPN) after checking Resident #20's blood pressure, the LPN returned the manual blood pressure cuff and stethoscope to the medication cart without cleaning the equipment after use before initiating medication administration to another resident, Resident #46. During an interview on 4/16/2024 at 08:35 AM, Staff C, LPN stated, We are supposed to clean the blood pressure cuff and stethoscope after use on each resident. I should have cleaned the cuff and stethoscope before I took care of the next resident. During an interview on 04/17/24 at 10:10 AM, the Director of Nursing (DON) stated that blood pressure equipment (including the manual cuff, automatic cuff, and stethoscope) needs to be cleaned before and after each use with residents, per the policy. Review of the policy titled, Medication Administration, last reviewed 5/10/2023, reads, Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Policy Explanation and Compliance Guidelines: 4. Wash hands prior to administering medication per facility protocol and product. 15. Observe resident consumption of medication. 16. Wash hands using facility protocol and product. Review of the policy titled, Hand Hygiene, last reviewed 5/10/2023, reads, Policy: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations of the facility. Definitions: 'Hand hygiene' is a general term for cleaning your hands by handwashing with soap and water or the use of an antiseptic hand rub, also known as alcohol-based hand rub. Policy Explanation and Compliance Guidelines: 1. Staff will perform hand hygiene when indicated, using proper technique consistent with accepted standards of practice. 3. Alcohol-based hand rub with 60-95% alcohol is the preferred method for cleaning hands in most clinical situations. Wash hands with soap and water whenever they are visibly dirty, before eating, and after using the restroom. 6. Additional considerations. A. The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, and immediately after removing gloves. Review of the policy titled, Cleaning and Disinfection of Resident-Care Equipment, last reviewed 5/10/2023, reads, Policy: Resident-care equipment can be a source of indirect transmission of pathogens. Reusable resident-care equipment will be cleaned and disinfected in accordance with current CDC recommendations in order to break the chain of infection. 1. Resident-care equipment is categorized based on degree of risk for infection involved in the use of the equipment. c. Non-critical items come in contact with intact skin, but not mucous membranes. These items require cleaning followed by low/intermediate-level disinfection (i.e., use of EPA-registered disinfectants) following manufacturer's instructions. 3. Staff shall follow established infection control principles for cleaning and disinfecting reusable, non-critical equipment. General guidelines include: b. Each user is responsible for routine cleaning and disinfection of multi-resident items after each use, particularly before use for another resident. d. Multiple-resident use equipment shall be cleaned and disinfected after each use.
Dec 2022 6 deficiencies 5 IJ (4 affecting multiple)
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that all residents received treatment and care...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that all residents received treatment and care for peripherally inserted central catheters in accordance with professional standards of practice by failing to provide central venous dressing changes for 3 of 4 reviewed residents with central venous access devices, Residents #71, #289 and #297. The lack of appropriate dressing changes to assess the insertion site for signs and symptoms of infection, fluid leaking, redness, pain, tenderness, and swelling can result in an increased risk of infection at the insertion site, sepsis (a life-threatening infection in the blood), damage to the vein, phlebitis or blood clots, which can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of Resident #71's New admission Data Collection and Observation dated 11/23/2022 at 6:53 PM revealed, 1. Initial Data Intake: 1b. admission Date/Time: 11/23/2022 at 1800 [6:00 PM]. Section 9a. Hydration/Port of Medication Entry: 3. PICC, 9c. Comments: IV antibiotic therapy. Review of a physician order dated 11/24/2022 for Resident #71 revealed, Change PICC [Peripherally Inserted Central Line] Line Dressing Every 7 Days and prn [as needed] if soiled or dislodged every night shift every 7 days for picc care. During an observation on 12/12/2022 at 9:45 AM, Resident #71 was sitting up in a wheelchair at her bed side with a single lumen PICC line in her right upper arm, covered with white tubular netting. The dressing had a dressing change date of 11/18 written in black marker and covered with a transparent dressing. During an interview on 12/12/2022 at 9:47 AM, Resident #71 stated, They have not changed my dressing at all since I got here. During an observation on 12/13/2022 at 11:09 AM, Resident #71 was sitting up in a wheelchair with a single lumen PICC line in her right upper arm covered with a white tubular netting dressing. The transparent dressing under the white tubular netting had a dressing change sticker dated 11/18 in black marker. During an interview on 12/13/2022 at 11:09 AM, Resident #71 stated, I have never refused a dressing change. Nurses just come in and flush the PICC line and give me my medication. Review of the progress notes from 11/23/2022 to 12/13/2022 for Resident #71 revealed no documentation of peripherally inserted central catheter care being refused. During an interview on 12/13/2022 at 11:42 AM, the Director of Nursing (DON) confirmed Resident #71's transparent dressing had the date of 11/18 written on it stating, All PICC line dressings should have been done on a weekly basis. This dressing is way out of date, and I will look into this. During an interview on 12/13/2022 at 11:58 AM, the Advanced Practice Registered Nurse (APRN) #1 stated, Oh wow, no way. There is a risk for infection, line infection, which would enter to the body eventually. Any kind of septic infection, there would be a risk for any kind of organ in the body. Review of Resident #71's Treatment Administration Record (TAR) revealed, Change PICC Line Dressing Every 7 Days and prn if soiled or dislodged every night shift every 7 day(s) for picc care. The TAR documented staff initials for the treatment being completed on 11/24/2022, 12/01/2022, and 12/08/2022. During an interview on 12/14/2022 at 6:53 AM, Staff A, Registered Nurse (RN), stated, I don't understand how that happened, how the dressing didn't get changed. The dressing order was popping up every day. In my mind, the dressing change was every 7 days, but it was coming up in the system every day. I will look at the site every day to make sure there is no infiltration and look at the date on dressing. I can't really say what happened that night that I signed it. It was a mistake to sign it and not do it. It must have been a busy night. Sometimes you might mark off something and it gets busy. I should change dressing if it is compromised or it needs to be changed, it's time for it to be changed. I only remember working with [Resident #71's name] one time. Not to my knowledge has she ever refused. She was always pleasant and did not refuse treatment. During an interview on 12/14/2022 at 9:04 AM, the Infection Preventionist RN stated, Central venous lines are assigned to another nurse to keep track of and monitor, the ADON [Assistant Director of Nursing]. I will look at them for general issues or signs of concerns such as infections. But the regular maintenance, training, and education fall under Assistant Director of Nursing. During an interview on 12/14/2022 at 9:29 AM, the APRN #2 stated, Central venous lines standards for dressing changes are every 7 days, and if soiled, or compromised. It really should be covered, and the insertion site not exposed. There is always a possibility for infections, that is the reason why we change them. I expect all orders to be followed. Nursing staff should be assessing, flushing and all appropriate things. Looking for abnormalities. I assess PICC's or midlines when a resident is initially admitted , but it is not my role any longer, my role has changed. This is delegated on nursing staff to do and to follow physician orders. There is always a possibility for infection when dressings are not changed. During an interview on 12/14/2022 at 10:26 AM, the Medical Doctor (MD) #1 stated, I do not know what protocol the facility has for central line dressing changes, but that is unacceptable, not to change dressings for that long. It can result in a localized infection or any kind of infection. I did not receive a call from the facility to notify me of the occurrence. During an interview on 12/14/2022 at 11:41 AM, the Assistant Director of Nursing stated, Nursing staff should be following physician orders for dressing changes. Nurses should be looking at dressings, dates and assessing site and change it if needed. During an interview on 12/15/2022 at 11:25 AM, the Medical Director stated, I am not involved in that resident's care. I am not in a place to give my medical opinion on that resident. I do not know all the details. You should speak to her attending physician. My opinion will not be much different than his. Maybe a localized infection and it is a breach in protocol. My expectations are for nurses and facilities to follow orders placed for dressing changes. During an interview on 12/15/2022 at 12:53 PM, Staff E, Licensed Practical Nurse (LPN), stated, I don't always look at the dressing site if I am not administering medication. If I see the dressing out of date, I would have changed it. I did not notice the dressing of [Resident #71's name] was out of date. I do not remember if I removed the netting or not. During an interview on 12/15/2022 at 1:28 PM, Staff F, Registered Nurse (RN), stated, I should have changed the dressing since it was out of date. I can't tell you why I didn't. During an interview on 12/15/2022 at 1:47 PM, Staff G, RN, stated, I do remember [Resident #71's name] had a sleeve on. Absolutely yes, should have changed the dressing. I don't know why I didn't. During an interview on 12/15/2022 at 2:59 PM, Staff M, LPN, stated, I don't remember seeing the dressing for her [Resident #71] I would absolutely have changed the dressing if I saw that it was dated 11/18. I did not see the date clearly. 2. Review of Resident #289's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including right knee septic MSSA (Methicillin-Susceptible Staphylococcus Aureus), arthritis with cellulitis (infection of the skin), infection and inflammatory reaction due to internal right knee prosthesis, unspecified atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease, type 2 diabetes mellitus, presence of right artificial knee joint, essential (primary) hypertension (high blood pressure), and depression, unspecified. During an observation on 12/12/2022 at 12:35 PM, Resident #289 was sitting up in a wheelchair at bedside with a right upper arm single lumen PICC line, with the transparent dressing rolled up at the edges, and the insertion site exposed and opened to air. The dressing was dated 12/6/2022. There was white tubular dressing retainer net covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an observation on 12/13/2022 at 8:45 AM, Resident #289 was observed sitting at bedside with a right upper arm PICC line with the transparent dressing rolled up and exposing the insertion site. The dressing was dated 12/6/2022. The white tubular dressing retainer net was covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an interview on 12/13/2022 at 8:45 AM, Resident #289 stated, That has been rolled up like that for a few days now. The nurses don't really ask to have a look at the catheter, they just give me my antibiotics. Review of Resident #289's NSG New admission (Only) Data Collection and Observation Form dated 12/6/2022 revealed, Section 18. Diagnosis Generalized Category Nutrition/Hydration/Port of medication entry: Section 9b. Hydration/Port of medication entry 3. PICC 9c. comments right upper arm. Review of a physician order dated 12/6/2022 for Resident #289 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged. Every night shift for PICC care. During an interview on 12/13/2022 at 11:00 AM, the DON stated, The dressing was exposing his insertion site and we will need that changed. It is a risk to have this open to air, maybe this just happened. The dressing date was 12/6/2022. During a telephone interview on 12/15/2022 at 12:01 PM, Staff C, Licensed Practical Nurse (LPN), stated, Well, no I did not pull back the netting and look at the site when I gave the 2 o'clock medication. When it's under netting, I don't always check. I probably should check the site before and after I give the medication. I don't know why I didn't. During an interview on 12/16/2022 at 8:23 AM, Staff D, LPN, stated, I don't think that I actually looked at the site of the PICC line when I gave medications. I usually just pull down the netting enough to get to the connector. 3. Review of Resident #297's admission record revealed the resident was admitted to the facility on [DATE] with diagnoses including endocarditis (an infection of the inner lining of the heart), atherosclerosis of coronary artery bypass graft(s) (coronary artery disease) with angina pectoris (chest pain), essential (primary) hypertension (high blood pressure), chronic kidney disease, type II diabetes mellitus, venous insufficiency (chronic) (peripheral), and right lower limb cellulitis, left lower limb cellulitis (infection in the legs). Review of a physician order dated 12/7/2022 for Resident #297 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged every night shift every 7 days for PICC line care. During an observation on 12/12/2022 at 10:00 AM, Resident #297 was sitting up in a wheelchair with a right arm single lumen PICC line with a dressing date of 12/6/2022. There was a transparent dressing with a gauze under the transparent dressing covering the insertion site. During an interview on 12/12/2022 at 10:05 AM, Resident #297 stated, No, they haven't changed this dressing since I got here. During an observation on 12/13/2022 at 8:49 AM, Resident #297 had a right arm single lumen PICC line with gauze under the transparent dressing. The dressing was dated 12/6/2022. Review of the facility policy and procedure titled Central Venous Catheter Dressing Changes reads, Policy: Central Venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter infections that are associated with contaminated, loosened, soiled or wet dressings. Preparation: 2. A physician's order is not needed for this procedure. General Guidelines: 1. Apply and maintain sterile dressing on intravenous access devices. Dressing must stay clean, dry, and intact. Explain to the resident that the dressing should not get wet. 2. Change all dressings if any suspicion of contamination is suspected. 4. After original insertion of CVAD, the dressing will consist of gauze and TSM. This will change within 24 hours. Replace with sterile transparent dressing. 5. Change transparent semi-permeable membrane (TSM) dressing every 5-7 days and PRN (when wet, soiled, or not intact). 6. Change gauze dressing, or TSM over gauze dressing every 48 hours. 9. Change needless connection device, extension tubing, and stabilization device at the time of routine dressing changes. During an interview on 12/13/2022 at 11:42 AM, the DON stated, The dressing does have gauze over the insertion site and those per policy required changing in 48 hours. The Immediate Jeopardy was removed on site on December 16, 2022 after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by the following: On 12/13/2022, the facility assessed the residents involved in the IJ situation and conducted a facility-wide audit of all current residents with a PICC line and receiving IV medications to identify possible harm, side effects, and injury to the resident due to IV administration. On 12/15/2022, the facility conducted an Ad Hoc QAPI (Quality Assurance and Performance Improvement) meeting and a root cause analysis. On 12/15-16/2022, the facility educated all nursing staff related to PICC line dressing changes and maintenance and documentation. On 12/16/2022, the [NAME] President of Clinical Services provided training to the facility administration on QAPI/QAA (Quality Assurance and Performance Improvement/ Quality Assurance and Assessment) policy and abuse/neglect policy.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure all residents were free from medical neglect. ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure all residents were free from medical neglect. The facility failed to provide central venous catheter dressing changes and failed to ensure licensed practical nurses had the appropriate skills and competencies to administer intravenous medications via central venous access devices for 3 of 4 reviewed residents with central venous access devices, Residents #71, #289 and #297. The lack of appropriate dressing changes to assess the insertion site for signs and symptoms of infection, fluid leaking, redness, pain, tenderness, and swelling can result in an increased risk of infection at the insertion site, sepsis (a life-threatening infection in the blood), damage to the vein, phlebitis (inflammation of a vein) or blood clots. The lack of IV certification and validation of competency for IV infusion can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life threatening. Lack of training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection and can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of Resident #71's New admission Data Collection and Observation dated [DATE] at 6:53 PM revealed, 1. Initial Data Intake: 1b. admission Date/Time: [DATE] at 1800 [6:00 PM]. Section 9a. Hydration/Port of Medication Entry: 3. PICC, 9c. Comments: IV antibiotic therapy. Review of a physician order dated [DATE] for Resident #71 revealed, Change PICC [Peripherally Inserted Central Line] Line Dressing Every 7 Days and prn [as needed] if soiled or dislodged every night shift every 7 days for picc care. During an observation on [DATE] at 9:45 AM, Resident #71 was sitting up in a wheelchair at her bed side with a single lumen PICC line in her right upper arm, covered with white tubular netting. The dressing had a dressing change date of 11/18 written in black marker and covered with a transparent dressing. During an interview on [DATE] at 9:47 AM, Resident #71 stated, They have not changed my dressing at all since I got here. During an observation on [DATE] at 11:09 AM, Resident #71 was sitting up in a wheelchair with a single lumen PICC line in her right upper arm covered with a white tubular netting dressing. The transparent dressing under the white tubular netting had a dressing change sticker dated 11/18 in black marker. During an interview on [DATE] at 11:09 AM, Resident #71 stated, I have never refused a dressing change. Nurses just come in and flush the PICC line and give me my medication. Review of the progress notes from [DATE] to [DATE] for Resident #71 revealed no documentation of peripherally inserted central catheter care being refused. During an interview on [DATE] at 11:42 AM, the Director of Nursing (DON) confirmed Resident #71's transparent dressing had the date of 11/18 written on it stating, All PICC line dressings should have been done on a weekly basis. This dressing is way out of date, and I will look into this. During an interview on [DATE] at 11:58 AM, the Advanced Practice Registered Nurse (APRN) #1 stated, Oh wow, no way. There is a risk for infection, line infection, which would enter to the body eventually. Any kind of septic infection, there would be a risk for any kind of organ in the body. Review of Resident #71's Treatment Administration Record (TAR) revealed, Change PICC Line Dressing Every 7 Days and prn if soiled or dislodged every night shift every 7 day(s) for picc care. The TAR documented staff initials for the treatment being completed on [DATE], [DATE], and [DATE]. During an interview on [DATE] at 6:53 AM, Staff A, Registered Nurse (RN), stated, I don't understand how that happened, how the dressing didn't get changed. The dressing order was popping up every day. In my mind, the dressing change was every 7 days, but it was coming up in the system every day. I will look at the site every day to make sure there is no infiltration and look at the date on dressing. I can't really say what happened that night that I signed it. It was a mistake to sign it and not do it. It must have been a busy night. Sometimes you might mark off something and it gets busy. I should change dressing if it is compromised or it needs to be changed, it's time for it to be changed. I only remember working with [Resident #71's name] one time. Not to my knowledge has she ever refused. She was always pleasant and did not refuse treatment. During an interview on [DATE] at 9:04 AM, the Infection Preventionist RN stated, Central venous lines are assigned to another nurse to keep track of and monitor, the ADON [Assistant Director of Nursing]. I will look at them for general issues or signs of concerns such as infections. But the regular maintenance, training, and education fall under Assistant Director of Nursing. During an interview on [DATE] at 9:29 AM, the APRN #2 stated, Central venous lines standards for dressing changes are every 7 days, and if soiled, or compromised. It really should be covered, and the insertion site not exposed. There is always a possibility for infections, that is the reason why we change them. I expect all orders to be followed. Nursing staff should be assessing, flushing and all appropriate things. Looking for abnormalities. I assess PICC's or midlines when a resident is initially admitted , but it is not my role any longer, my role has changed. This is delegated on nursing staff to do and to follow physician orders. There is always a possibility for infection when dressings are not changed. During an interview on [DATE] at 10:26 AM, the Medical Doctor (MD) #1 stated, I do not know what protocol the facility has for central line dressing changes, but that is unacceptable, not to change dressings for that long. It can result in a localized infection or any kind of infection. I did not receive a call from the facility to notify me of the occurrence. During an interview on [DATE] at 11:41 AM, the Assistant Director of Nursing stated, Nursing staff should be following physician orders for dressing changes. Nurses should be looking at dressings, dates and assessing site and change it if needed. During an interview on [DATE] at 11:25 AM, the Medical Director stated, I am not involved in that resident's care. I am not in a place to give my medical opinion on that resident. I do not know all the details. You should speak to her attending physician. My opinion will not be much different than his. Maybe a localized infection and it is a breach in protocol. My expectations are for nurses and facilities to follow orders placed for dressing changes. During an interview on [DATE] at 12:53 PM, Staff E, Licensed Practical Nurse (LPN), stated, I don't always look at the dressing site if I am not administering medication. If I see the dressing out of date, I would have changed it. I did not notice the dressing of [Resident #71's name] was out of date. I do not remember if I removed the netting or not. During an interview on [DATE] at 1:28 PM, Staff F, Registered Nurse (RN), stated, I should have changed the dressing since it was out of date. I can't tell you why I didn't. During an interview on [DATE] at 1:47 PM, Staff G, RN, stated, I do remember [Resident #71's name] had a sleeve on. Absolutely yes, should have changed the dressing. I don't know why I didn't. During an interview on [DATE] at 2:59 PM, Staff M, LPN, stated, I don't remember seeing the dressing for her [Resident #71] I would absolutely have changed the dressing if I saw that it was dated 11/18. I did not see the date clearly. Review of a physician order dated [DATE] for Resident #71 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously every shift for flush every shift and before and after each use. Review of a physician order dated [DATE] for Resident #71 revealed, Aztreonam in dextrose solution 1 GM [gram]/50 ml [milliliters], use 1 gram intravenously two times a day for RLE [right lower extremity] stump infection until [DATE]. Review of [DATE] Medication Administration Record (MAR) for Resident #71 revealed Staff D, Licensed Practical Nurse (LPN), administered sodium chloride solution 0.9% intravenously right arm on [DATE] at 1:53 AM, and administered Aztreonam 1 gm/50 ml intravenously right arm on [DATE] at 5:19 AM. 2. Review of Resident #289's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including right knee septic MSSA (Methicillin-Susceptible Staphylococcus Aureus), arthritis with cellulitis (infection of the skin), infection and inflammatory reaction due to internal right knee prosthesis, unspecified atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease, type 2 diabetes mellitus, presence of right artificial knee joint, essential (primary) hypertension (high blood pressure), and depression, unspecified. During an observation on [DATE] at 12:35 PM, Resident #289 was sitting up in a wheelchair at bedside with a right upper arm single lumen PICC line, with the transparent dressing rolled up at the edges, and the insertion site exposed and opened to air. The dressing was dated [DATE]. There was white tubular dressing retainer net covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an observation on [DATE] at 8:45 AM, Resident #289 was observed sitting at bedside with a right upper arm PICC line with the transparent dressing rolled up and exposing the insertion site. The dressing was dated [DATE]. The white tubular dressing retainer net was covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an interview on [DATE] at 8:45 AM, Resident #289 stated, That has been rolled up like that for a few days now. The nurses don't really ask to have a look at the catheter, they just give me my antibiotics. Review of Resident #289's NSG New admission (Only) Data Collection and Observation Form dated [DATE] revealed, Section 18. Diagnosis Generalized Category Nutrition/Hydration/Port of medication entry: Section 9b. Hydration/Port of medication entry 3. PICC 9c. comments right upper arm. Review of a physician order dated [DATE] for Resident #289 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged. Every night shift for PICC care. Review of a physician order dated [DATE] for Resident #289 revealed, Cefazolin sodium solution reconstituted 2 GM (grams) use 2 gram intravenously three times a day for infected right knee prosthesis for 33 days. Review of a physician order dated [DATE] for Resident #289 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously three times per day for flush before and after each use of PICC line. Review of a physician order dated [DATE] for Resident #289 revealed, Heparin Lock Flush solution 100 unit/ml use 200 unit intravenously every 12 hours as needed for maintain patency before and after each use and use 200 unit intravenously three times a day for flush picc line using the sash method before and after each use. Review of [DATE] MAR for Resident #289 documented on [DATE] at 2:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2-gram IV right arm, on [DATE] at 2:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 9:19 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 9:19 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:34 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 5:34 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 3:10 PM, Staff C, LPN administered Heparin Lock Flush solution 100 units/ml. During an interview on [DATE] at 11:00 AM, the DON stated, The dressing was exposing his insertion site and we will need that changed. It is a risk to have this open to air, maybe this just happened. The dressing date was [DATE]. During a telephone interview on [DATE] at 12:01 PM, Staff C, Licensed Practical Nurse (LPN), stated, Well, no I did not pull back the netting and look at the site when I gave the 2 o'clock medication. When it's under netting, I don't always check. I probably should check the site before and after I give the medication. I don't know why I didn't. During an interview on [DATE] at 8:23 AM, Staff D, LPN, stated, I don't think that I actually looked at the site of the PICC line when I gave medications. I usually just pull down the netting enough to get to the connector. 3. Review of Resident #297's admission record revealed the resident was admitted to the facility on [DATE] with diagnoses including endocarditis (an infection of the inner lining of the heart), atherosclerosis of coronary artery bypass graft(s) (coronary artery disease) with angina pectoris (chest pain), essential (primary) hypertension (high blood pressure), chronic kidney disease, type II diabetes mellitus, venous insufficiency (chronic) (peripheral), and right lower limb cellulitis, left lower limb cellulitis (infection in the legs). Review of a physician order dated [DATE] for Resident #297 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged every night shift every 7 days for PICC line care. During an observation on [DATE] at 10:00 AM, Resident #297 was sitting up in a wheelchair with a right arm single lumen PICC line with a dressing date of [DATE]. There was a transparent dressing with a gauze under the transparent dressing covering the insertion site. During an interview on [DATE] at 10:05 AM, Resident #297 stated, No, they haven't changed this dressing since I got here. During an observation on [DATE] at 8:49 AM, Resident #297 had a right arm single lumen PICC line with gauze under the transparent dressing. The dressing was dated [DATE]. Review of the facility policy and procedure titled Central Venous Catheter Dressing Changes reads, Policy: Central Venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter infections that are associated with contaminated, loosened, soiled or wet dressings. Preparation: 2. A physician's order is not needed for this procedure. General Guidelines: 1. Apply and maintain sterile dressing on intravenous access devices. Dressing must stay clean, dry, and intact. Explain to the resident that the dressing should not get wet. 2. Change all dressings if any suspicion of contamination is suspected. 4. After original insertion of CVAD, the dressing will consist of gauze and TSM. This will change within 24 hours. Replace with sterile transparent dressing. 5. Change transparent semi-permeable membrane (TSM) dressing every 5-7 days and PRN (when wet, soiled, or not intact). 6. Change gauze dressing, or TSM over gauze dressing every 48 hours. 9. Change needless connection device, extension tubing, and stabilization device at the time of routine dressing changes. During an interview on [DATE] at 11:42 AM, the DON stated, The dressing does have gauze over the insertion site and those per policy required changing in 48 hours. Review of a physician order dated [DATE] for Resident #297 revealed, Cefazolin sodium solution reconstituted 1 Gm [gram] use 100 mg intravenously every 12 hours for endocarditis for 42 days. Review of a physician order dated [DATE] for Resident #297 revealed, Sodium Chloride Solution 0.9% use 10 milliliters intravenously every 12 hours for flush. Review of a physician order dated [DATE] for Resident #297 revealed, Heparin lock flush solution 100 Unit/ml [milliliter] use 200 unit intravenously every 12 hours as needed for flush, use SASH [Saline, Administer Medication, Saline, H] method before and after each use of IV. Review of [DATE] MAR for Resident #297 revealed on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:35 AM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:04 AM, Staff D, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:05 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 6:02 PM, Staff C, LPN, administered Heparin lock flush solution intravenously right arm. Review of IV Certification for Staff D, LPN, dated [DATE], from [College Name] Community College Center for workforce development reads, This is to certify that [Staff D's [NAME] name] has successfully completed an 8 hour course (.8 ceus) [Continuing Education Units] in I.V. Infusion Therapy on the twenty-sixth day of October in the year 2022. Review of the Certificate from [Technical Center name] reads, Recognizes the attendance of [Staff C's [NAME] name] at the IV therapy/phlebotomy course dated [DATE] to [DATE]. There is no documentation of additional CEUs provided to Staff D, LPN. During an interview on [DATE] at 7:02 AM, the Administrator stated, We do not have IV certification for [Staff D, LPN's name] and there are some other staff that have not completed the 30 hours. I don't know how this happened. I have [the DON's name] working on that. During an interview on [DATE] at 7:15 AM, the Director of Nursing (DON) stated, We reached out to [Staff D's name] and she does not have more than 8 hours of IV training. She does not have the required 30 hours in order to give IV medications. Yes, she should have that. I can't tell you why we did not know this before now. It has been HR's (human resources) responsibility to get the certification. We have also found that a few other nurses do not have the required 30 hours, just 24 hours. I asked if they are certified. I do not get a copy or keep a copy. No, the ADON [Assistant Director of Nursing] who is responsible for training does not keep a copy. We don't have any system in place to help identify whether a staff has IV certification if they are an LPN. I am responsible to know who is competent and what those competencies are. It really is the nurses' responsibility to not give medications if they are not qualified. We have had them tell someone they can't do the IV's. Well, they wouldn't know if they were asking another uncertified nurse unless they were asking an RN to do it for them. I was not aware that this was a problem until now. During a telephone interview on [DATE] at 7:24 AM, Staff D, LPN, stated, I was IV certified a long time ago in Virginia and wasn't aware that I needed anything different. I would never deliberately practice outside my scope. I did administer IV medications to [Resident #71's name, Resident #289's name and Resident #297's name]. I have not been asked to provide my IV certification until Wednesday and yesterday they asked if I had any other certifications. I do not have any more than 8 hours of training that met the requirement at that time. I didn't know that it wasn't the same in Florida. During an interview on [DATE] at 8:14 AM, the Medical Director stated, I expect that all nurses will practice within their scope of practice. We should take notice and put a stop to it immediately. The facility should be asking for verification of IV certification before they administer any medications. During an interview on [DATE] at 8:19 AM, the Assistant Director of Nursing stated, There are several staff who don't have the required 30-hour course and we did not know this. The staffing coordinator will usually ask the agency if the LPNs are IV certified. The staffing coordinator will ask them to provide the IV certification and the staffing coordinator will let the manager know if someone is not IV certified. With regular full or part time staff, HR is responsible for obtaining certifications and maintaining them in the files. I do not keep any files on staff for competence. I was not aware that staff were not IV certified. I have not had any system in place to identify who is certified. We do not have any competencies that are specific to PICC lines or midlines. When nurses are oriented, they pass medications with the person training them. During an interview on [DATE] at 8:28 AM, the Director of Nursing stated, Typically, I interview the nurses. I will ask them if they are IV certified and will get any certification if they bring them to the interview. If they are hired, I send them to HR and HR would get copies of their IV certification, CPR [Cardiopulmonary Resuscitation] or any other certifications and that is where they are kept. I don't know if HR obtained a copy of [Staff D's name] IV certification. I am ultimately responsible for all clinical staff and their competency. I was not aware that there were staff who did not meet the requirements and they have been administering IV medications. We should have had a process in place to ensure all staff are competent. Review of Chapter 64B9-12 Administration of Intravenous Therapy by Licensed Practical Nurses revealed, 64B9-12.005 Competency and Knowledge requirements necessary to qualify the LPN to administer IV therapy. (1). Contents. The Board endorses the Intravenous Therapy Course Guidelines issued by the education department of the National Federation of licensed practical nurses, November, 1983. The intravenous therapy education must contain the following components: (2) Central Lines. The board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing Intravenous Therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12 0022, F.A. C. Appropriate education and training requires a minimum of four (4) hours of instruction. This required 4 hours of instruction may be included as part of the 30 hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training requirement in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology: (b) CVL (central venous line) site assessment; (c) CVL dressing and cap changes; (d) CVL flushing;(e) CVL medications and fluid administration; (f) CVL, blood drawing: and (g) CVL complications and remedial measures. Upon completion of the intravenous therapy training via central lines, the Licensed Practical Nurse shall be assessed on both theoretical knowledge and practice, as well as clinical practice and competence. The clinical practice assessment must be witnessed by a Registered Nurse who shall file a proficiency statement regarding the licensed practical nurses ability to perform intravenous therapy via central lines. The proficiency statement shall be kept in the Licensed Practical Nurses personnel file. (5) Clinical Competence. The course must be followed by supervised clinical practice in intravenous therapy as needed to demonstrate clinical competence. Verification of clinical competence shall be the responsibility of each institution employing a licensed practical nurse based on institutional protocol. Such verification shall be given through a signed statement of a Florida licensed Registered Nurse. Review of Subsection (4) revealed, 4) Educational Alternatives. The cognitive training shall include one or more of the following: a) Post-graduate Level Course. In recognition that the curriculum requirements mandated by Sections 464.019(1)(b), 464.019(1)(f), and 464.019(1)(g), F.S., for practical nursing programs are extensive and that every licensed practical nurse will not administer IV Therapy, the course necessary to qualify a licensed practical nurse or graduate practical nurse to administer IV therapy shall be not less than a thirty (30) hour post-graduate level course teaching aspects of IV therapy containing the components enumerated in subsection 64B9-12.005(1), F.A.C. Review of the facility policy and procedure titled Abuse, Neglect and Exploitation with an approval date of [DATE] reads, Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Definitions: Neglect means failure of the facility, its employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. Policy explanation and compliance guidelines: 1. The facility will develop and implement written policies and procedures that: a. prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property b. established policies and procedures to investigate any such allegations and d. establish coordination with the QAPI program. 3. The facility will provide ongoing oversight and supervision of staff in order to assure that its policies are implemented as written. III. Prevention of Abuse, Neglect, and Exploitation: the facility will implement policies and procedures to prevent and prohibit all types of abuse, neglect, misappropriation of resident property, and exploitation that achieves: D. The identification, ongoing assessment, care planning for appropriate interventions, and monitoring of residents with needs and behaviors which might lead to conflict or neglect. IV. Identification of Abuse, Neglect and Exploitation: B. Potential indicators of abuse include, but are not limited to: 8. Failure to provide care needs such as comfort, safety, feeding, bathing, dressing, turning. The Immediate Jeopardy (IJ) was removed on site on [DATE] after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by the following: On [DATE], the facility assessed the residents involved in the IJ situation and conducted a facility-wide audit of all current residents with a PICC line and receiving IV medications to identify possible harm, side effects, and injury to the resident due to IV administration. On [DATE], the facility conducted an Ad Hoc QAPI (Quality Assurance and Performance Improvement) meeting and a root cause analysis. On 12/15-16/2022, the facility educated all nursing staff related to PICC line dressing changes and maintenance, documentation, and the 30-hour IV certification requirement for LPNs prior to PICC line handling. On [DATE], the [NAME] President of Clinical Services provided training to the facility administration on QAPI/QAA (Quality Assurance and Performance Improvement/ Quality Assurance and Assessment) policy and abuse/neglect policy. On [DATE], an audit was conducted to verify all IV medications, dressing changes and line maintenance are performed by competent nursing staff. On [DATE], education was provided by the Regional Nurse to the Director of Nursing, the Assistant Director of Nursing and nursing supervisors related to the requirement of 30-hour IV LPN Certification. A list of LPNs with IV certification competency was placed at each nurses' station to ensure that nurses are aware of who is qualified to perform IV tasks.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0726 (Tag F0726)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure licensed practical nurses had the appropriate ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure licensed practical nurses had the appropriate skills and competencies to administer intravenous (IV) medications via central venous access devices for 3 of 4 reviewed residents with central venous access devices, Residents #71, #289 and #297. The lack of IV certification and validation of competency for IV infusion can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life threatening. Lack of training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection and can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of a physician order dated [DATE] for Resident #71 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously every shift for flush every shift and before and after each use. Review of a physician order dated [DATE] for Resident #71 revealed, Aztreonam in dextrose solution 1 GM [gram]/50 ml [milliliters], use 1 gram intravenously two times a day for RLE [right lower extremity] stump infection until [DATE]. Review of [DATE] Medication Administration Record (MAR) for Resident #71 documented Staff D, Licensed Practical Nurse (LPN), administered sodium chloride solution 0.9% intravenously right arm on [DATE] at 1:53 AM, and administered Aztreonam 1 gm/50 ml intravenously right arm on [DATE] at 5:19 AM. 2. Review of Resident #289's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including right knee septic MSSA (Methicillin-Susceptible Staphylococcus Aureus), arthritis with cellulitis (infection of the skin), infection and inflammatory reaction due to internal right knee prosthesis, unspecified atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease, type 2 diabetes mellitus, presence of right artificial knee joint, essential (primary) hypertension (high blood pressure), and depression, unspecified. Review of Resident #289's NSG New admission (Only) Data Collection and Observation Form dated [DATE] revealed, Section 18. Diagnosis Generalized Category Nutrition/Hydration/Port of medication entry: Section 9b. Hydration/Port of medication entry 3. PICC 9c. comments right upper arm. Review of a physician order dated [DATE] for Resident #289 revealed, Cefazolin sodium solution reconstituted 2 GM (grams) use 2 gram intravenously three times a day for infected right knee prosthesis for 33 days. Review of a physician order dated [DATE] for Resident #289 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously three times per day for flush before and after each use of PICC line. Review of a physician order dated [DATE] for Resident #289 revealed, Heparin Lock Flush solution 100 unit/ml use 200 unit intravenously every 12 hours as needed for maintain patency before and after each use and use 200 unit intravenously three times a day for flush picc line using the sash method before and after each use. Review of [DATE] MAR for Resident #289 documented on [DATE] at 2:02 PM, Staff C, LPN (date of hire: [DATE]), administered Cefazolin Sodium Solution 2-gram IV right arm, on [DATE] at 2:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 10:05 PM, Staff D, LPN (date of hire: [DATE]), administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 9:19 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 9:19 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:34 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 5:34 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 3:10 PM, Staff C, LPN administered Heparin Lock Flush solution 100 units/ml. 3. Review of Resident #297's admission record revealed the resident was admitted to the facility on [DATE] with diagnoses including endocarditis (an infection of the inner lining of the heart), atherosclerosis of coronary artery bypass graft(s) (coronary artery disease) with angina pectoris (chest pain), essential (primary) hypertension (high blood pressure), chronic kidney disease, type II diabetes mellitus, venous insufficiency (chronic) (peripheral), and right lower limb cellulitis, left lower limb cellulitis (infection in the legs). Review of a physician order dated [DATE] for Resident #297 revealed, Cefazolin sodium solution reconstituted 1 Gm [gram] use 100 mg intravenously every 12 hours for endocarditis for 42 days. Review of a physician order dated [DATE] for Resident #297 revealed, Sodium Chloride Solution 0.9% use 10 milliliters intravenously every 12 hours for flush. Review of a physician order dated [DATE] for Resident #297 revealed, Heparin lock flush solution 100 Unit/ml [milliliter] use 200 unit intravenously every 12 hours as needed for flush, use SASH [Saline, Administer Medication, Saline, H] method before and after each use of IV. Review of [DATE] MAR for Resident #297 revealed on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:35 AM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:04 AM, Staff D, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:05 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 6:02 PM, Staff C, LPN, administered Heparin lock flush solution intravenously right arm. Review of IV Certification for Staff D, LPN, dated [DATE], from [College Name] Community College Center for workforce development reads, This is to certify that [Staff D's [NAME] name] has successfully completed an 8 hour course (.8 ceus) [Continuing Education Units] in I.V. Infusion Therapy on the twenty-sixth day of October in the year 2022. Review of the Certificate from [Technical Center name] reads, Recognizes the attendance of [Staff C's [NAME] name] at the IV therapy/phlebotomy course dated [DATE] to [DATE]. There is no documentation of additional CEUs provided to Staff D, LPN. During an interview on [DATE] at 7:02 AM, the Administrator stated, We do not have IV certification for [Staff D, LPN's name] and there are some other staff that have not completed the 30 hours. I don't know how this happened. I have [the DON's name] working on that. During an interview on [DATE] at 7:15 AM, the Director of Nursing (DON) stated, We reached out to [Staff D's name] and she does not have more than 8 hours of IV training. She does not have the required 30 hours in order to give IV medications. Yes, she should have that. I can't tell you why we did not know this before now. It has been HR's responsibility to get the certification. We have also found that a few other nurses do not have the required 30 hours, just 24 hours. I asked if they are certified. I do not get a copy or keep a copy. No, the ADON [Assistant Director of Nursing] who is responsible for training does not keep a copy. We don't have any system in place to help identify whether a staff has IV certification if they are an LPN. I am responsible to know who is competent and what those competencies are. It really is the nurses' responsibility to not give medications if they are not qualified. We have had them tell someone they can't do the IV's. Well, they wouldn't know if they were asking another uncertified nurse unless they were asking an RN to do it for them. I was not aware that this was a problem until now. During a telephone interview on [DATE] at 7:24 AM, Staff D, LPN, stated, I was IV certified a long time ago in Virginia and wasn't aware that I needed anything different. I would never deliberately practice outside my scope. I did administer IV medications to [Resident #71's name, Resident #289's name and Resident #297's name]. I have not been asked to provide my IV certification until Wednesday and yesterday they asked if I had any other certifications. I do not have any more than 8 hours of training that met the requirement at that time. I didn't know that it wasn't the same in Florida. During an interview on [DATE] at 8:14 AM, the Medical Director stated, I expect that all nurses will practice within their scope of practice. We should take notice and put a stop to it immediately. The facility should be asking for verification of IV certification before they administer any medications. During an interview on [DATE] at 8:19 AM, the Assistant Director of Nursing stated, There are several staff who don't have the required 30-hour course and we did not know this. The staffing coordinator will usually ask the agency if the LPNs are IV certified. The staffing coordinator will ask them to provide the IV certification and the staffing coordinator will let the manager know if someone is not IV certified. With regular full or part time staff, HR is responsible for obtaining certifications and maintaining them in the files. I do not keep any files on staff for competence. I was not aware that staff were not IV certified. I have not had any system in place to identify who is certified. We do not have any competencies that are specific to PICC lines or midlines. When nurses are oriented, they pass medications with the person training them. During an interview on [DATE] at 8:28 AM, the Director of Nursing stated, Typically, I interview the nurses. I will ask them if they are IV certified and will get any certification if they bring them to the interview. If they are hired, I send them to HR and HR would get copies of their IV certification, CPR [Cardiopulmonary Resuscitation] or any other certifications and that is where they are kept. I don't know if HR obtained a copy of [Staff D's name] IV certification. I am ultimately responsible for all clinical staff and their competency. I was not aware that there were staff who did not meet the requirements and they have been administering IV medications. We should have had a process in place to ensure all staff are competent. Review of Chapter 64B9-12 Administration of Intravenous Therapy by Licensed Practical Nurses revealed, 64B9-12.005 Competency and Knowledge requirements necessary to qualify the LPN to administer IV therapy. (1). Contents. The Board endorses the Intravenous Therapy Course Guidelines issued by the education department of the National Federation of licensed practical nurses, November, 1983. The intravenous therapy education must contain the following components: (2) Central Lines. The board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing Intravenous Therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12 0022, F.A. C. Appropriate education and training requires a minimum of four (4) hours of instruction. This required 4 hours of instruction may be included as part of the 30 hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training requirement in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology: (b) CVL (central venous line) site assessment; (c) CVL dressing and cap changes; (d) CVL flushing;(e) CVL medications and fluid administration; (f) CVL, blood drawing: and (g) CVL complications and remedial measures. Upon completion of the intravenous therapy training via central lines, the Licensed Practical Nurse shall be assessed on both theoretical knowledge and practice, as well as clinical practice and competence. The clinical practice assessment must be witnessed by a Registered Nurse who shall file a proficiency statement regarding the licensed practical nurses ability to perform intravenous therapy via central lines. The proficiency statement shall be kept in the Licensed Practical Nurses personnel file. (5) Clinical Competence. The course must be followed by supervised clinical practice in intravenous therapy as needed to demonstrate clinical competence. Verification of clinical competence shall be the responsibility of each institution employing a licensed practical nurse based on institutional protocol. Such verification shall be given through a signed statement of a Florida licensed Registered Nurse. Review of Subsection (4) revealed, 4) Educational Alternatives. The cognitive training shall include one or more of the following: a) Post-graduate Level Course. In recognition that the curriculum requirements mandated by Sections 464.019(1)(b), 464.019(1)(f), and 464.019(1)(g), F.S., for practical nursing programs are extensive and that every licensed practical nurse will not administer IV Therapy, the course necessary to qualify a licensed practical nurse or graduate practical nurse to administer IV therapy shall be not less than a thirty (30) hour post-graduate level course teaching aspects of IV therapy containing the components enumerated in subsection 64B9-12.005(1), F.A.C. The Immediate Jeopardy was removed on site on [DATE] after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by the following: On [DATE], the facility assessed the residents involved in the IJ situation and conducted a facility-wide audit of all current residents with a PICC line and receiving IV medications to identify possible harm, side effects, and injury to the resident due to IV administration. On [DATE], the facility conducted an Ad Hoc QAPI (Quality Assurance and Performance Improvement) meeting and a root cause analysis. On 12/15-16/2022, the facility educated all nursing staff on the 30-hour IV certification requirement for LPNs prior to PICC line handling. On [DATE], an audit was conducted to verify all IV medications, dressing changes and line maintenance are performed by competent nursing staff. On [DATE], education was provided by the Regional Nurse to Director of Nursing, the Assistant Director of Nursing and nursing supervisors related to the requirement of 30-hour IV LPN Certification. A list of LPNs with IV certification competency was placed at each nurses' station to ensure that nurses are aware of who is qualified to perform IV tasks. `
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility administration failed to ensure the highest practicable physica...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility administration failed to ensure the highest practicable physical wellbeing of each resident by not assuming full responsibility for the day-to-day operations of the facility. The facility failed to provide central venous catheter dressing changes and failed to ensure licensed practical nurses had the appropriate skills and competencies to administer intravenous medications via central venous access devices for 3 of 4 reviewed residents with central venous access devices, Residents #71, #289 and #297. The lack of appropriate dressing changes to assess the insertion site for signs and symptoms of infection, fluid leaking, redness, pain, tenderness, and swelling can result in an increased risk of infection at the insertion site, sepsis (a life-threatening infection in the blood), damage to the vein, phlebitis or blood clots. The lack of IV certification and validation of competency for IV infusion can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life threatening. Lack of training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection and can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of the job description for the Administrator dated [DATE] reads, General Purpose of Job: The administrator is responsible for the overall day-to-day operations of the facility . Essential Duties and Responsibilities: Oversee and manage individual departments to develop an overview of the facility and its operating condition . Implement company personnel policies and procedures with Human Resources to ensure federal, state, and local compliance. Assure quality patient care is provided consistent with company policies and budget objectives . Responsible for staff performance, recruitment, retention, and development. Review of the job description for the Director of Nursing (DON) dated [DATE] reads, General Purpose of Job: The DON participates as a member of the management team in planning, policy formulation, and administrative decision making for the Nursing Services Department in accordance with current existing federal, state, and local standards. This position is responsible for patient care, management, resource management, and fiscal management in the nursing home. Standard Requirements: Supports and cooperates with specific procedures and programs for . Quality Improvement and compliance with all regulatory requirements . Essential Duties and Responsibilities: Plan, develop, organize, implement, evaluate and direct the Nursing Services Department according to federal, state, local and facility guidelines, as well as regulated programs and activities, including: Physician orders . In-services/Training, Utilization review . Assess the quality of care rendered . Initiates the development of policies and procedures that govern nursing services and other services under his or her position control. Responsible for verifying employee credentials under his or her position control. Responsible for staff performance, recruitment, retention, and development . Audit documentation for errors or inconsistencies, correct and document as necessary. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of Resident #71's New admission Data Collection and Observation dated [DATE] at 6:53 PM revealed, 1. Initial Data Intake: 1b. admission Date/Time: [DATE] at 1800 [6:00 PM]. Section 9a. Hydration/Port of Medication Entry: 3. PICC, 9c. Comments: IV antibiotic therapy. Review of a physician order dated [DATE] for Resident #71 revealed, Change PICC [Peripherally Inserted Central Line] Line Dressing Every 7 Days and prn [as needed] if soiled or dislodged every night shift every 7 days for picc care. During an observation on [DATE] at 9:45 AM, Resident #71 was sitting up in a wheelchair at her bed side with a single lumen PICC line in her right upper arm, covered with white tubular netting. The dressing had a dressing change date of 11/18 written in black marker and covered with a transparent dressing. During an interview on [DATE] at 9:47 AM, Resident #71 stated, They have not changed my dressing at all since I got here. During an observation on [DATE] at 11:09 AM, Resident #71 was sitting up in a wheelchair with a single lumen PICC line in her right upper arm covered with a white tubular netting dressing. The transparent dressing under the white tubular netting had a dressing change sticker dated 11/18 in black marker. During an interview on [DATE] at 11:09 AM, Resident #71 stated, I have never refused a dressing change. Nurses just come in and flush the PICC line and give me my medication. Review of the progress notes from [DATE] to [DATE] for Resident #71 revealed no documentation of peripherally inserted central catheter care being refused. During an interview on [DATE] at 11:42 AM, the Director of Nursing (DON) confirmed Resident #71's transparent dressing had the date of 11/18 written on it stating, All PICC line dressings should have been done on a weekly basis. This dressing is way out of date, and I will look into this. During an interview on [DATE] at 11:58 AM, the Advanced Practice Registered Nurse (APRN) #1 stated, Oh wow, no way. There is a risk for infection, line infection, which would enter to the body eventually. Any kind of septic infection, there would be a risk for any kind of organ in the body. During an interview on [DATE] at 6:53 AM, Staff A, Registered Nurse (RN), stated, I don't understand how that happened, how the dressing didn't get changed. The dressing order was popping up every day. In my mind, the dressing change was every 7 days, but it was coming up in the system every day. I will look at the site every day to make sure there is no infiltration and look at the date on dressing. I can't really say what happened that night that I signed it. It was a mistake to sign it and not do it. It must have been a busy night. Sometimes you might mark off something and it gets busy. I should change dressing if it is compromised or it needs to be changed, it's time for it to be changed. I only remember working with [Resident #71's name] one time. Not to my knowledge has she ever refused. She was always pleasant and did not refuse treatment. During an interview on [DATE] at 9:04 AM, the Infection Preventionist RN stated, Central venous lines are assigned to another nurse to keep track of and monitor, the ADON [Assistant Director of Nursing]. I will look at them for general issues or signs of concerns such as infections. But the regular maintenance, training, and education fall under Assistant Director of Nursing. During an interview on [DATE] at 9:29 AM, the APRN #2 stated, Central venous lines standards for dressing changes are every 7 days, and if soiled, or compromised. It really should be covered, and the insertion site not exposed. There is always a possibility for infections, that is the reason why we change them. I expect all orders to be followed. Nursing staff should be assessing, flushing and all appropriate things. Looking for abnormalities. I assess PICC's or midlines when a resident is initially admitted , but it is not my role any longer, my role has changed. This is delegated on nursing staff to do and to follow physician orders. There is always a possibility for infection when dressings are not changed. During an interview on [DATE] at 10:26 AM, the Medical Doctor (MD) #1 stated, I do not know what protocol the facility has for central line dressing changes, but that is unacceptable, not to change dressings for that long. It can result in a localized infection or any kind of infection. I did not receive a call from the facility to notify me of the occurrence. During an interview on [DATE] at 11:41 AM, the Assistant Director of Nursing stated, Nursing staff should be following physician orders for dressing changes. Nurses should be looking at dressings, dates and assessing site and change it if needed. During an interview on [DATE] at 11:25 AM, the Medical Director stated, I am not involved in that resident's care. I am not in a place to give my medical opinion on that resident. I do not know all the details. You should speak to her attending physician. My opinion will not be much different than his. Maybe a localized infection and it is a breach in protocol. My expectations are for nurses and facilities to follow orders placed for dressing changes. During an interview on [DATE] at 12:53 PM, Staff E, Licensed Practical Nurse (LPN), stated, I don't always look at the dressing site if I am not administering medication. If I see the dressing out of date, I would have changed it. I did not notice the dressing of [Resident #71's name] was out of date. I do not remember if I removed the netting or not. During an interview on [DATE] at 1:28 PM, Staff F, Registered Nurse (RN), stated, I should have changed the dressing since it was out of date. I can't tell you why I didn't. During an interview on [DATE] at 1:47 PM, Staff G, RN, stated, I do remember [Resident #71's name] had a sleeve on. Absolutely yes, should have been changed the dressing. I don't know why I didn't. During an interview on [DATE] at 2:59 PM, Staff M, LPN, stated, I don't remember seeing the dressing for her [Resident #71] I would absolutely have changed the dressing if I saw that it was dated 11/18. I did not see the date clearly. Review of a physician order dated [DATE] for Resident #71 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously every shift for flush every shift and before and after each use. Review of a physician order dated [DATE] for Resident #71 revealed, Aztreonam in dextrose solution 1 GM [gram]/50 ml [milliliters], use 1 gram intravenously two times a day for RLE [right lower extremity] stump infection until [DATE]. Review of [DATE] Medication Administration Record (MAR) for Resident #71 revealed Staff D, Licensed Practical Nurse (LPN), administered sodium chloride solution 0.9% intravenously right arm on [DATE] at 1:53 AM, and administered Aztreonam 1 gm/50 ml intravenously right arm on [DATE] at 5:19 AM. 2. Review of Resident #289's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including right knee septic MSSA (Methicillin-Susceptible Staphylococcus Aureus), arthritis with cellulitis (infection of the skin), infection and inflammatory reaction due to internal right knee prosthesis, unspecified atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease, type 2 diabetes mellitus, presence of right artificial knee joint, essential (primary) hypertension (high blood pressure), and depression, unspecified. During an observation on [DATE] at 12:35 PM, Resident #289 was sitting up in a wheelchair at bedside with a right upper arm single lumen PICC line, with the transparent dressing rolled up at the edges, and the insertion site exposed and opened to air. The dressing was dated [DATE]. There was white tubular dressing retainer net covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an observation on [DATE] at 8:45 AM, Resident #289 was observed sitting at bedside with a right upper arm PICC line with the transparent dressing rolled up and exposing the insertion site. The dressing was dated [DATE]. The white tubular dressing retainer net was covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an interview on [DATE] at 8:45 AM, Resident #289 stated, That has been rolled up like that for a few days now. The nurses don't really ask to have a look at the catheter, they just give me my antibiotics. Review of Resident #289's NSG New admission (Only) Data Collection and Observation Form dated [DATE] revealed, Section 18. Diagnosis Generalized Category Nutrition/Hydration/Port of medication entry: Section 9b. Hydration/Port of medication entry 3. PICC 9c. comments right upper arm. Review of a physician order dated [DATE] for Resident #289 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged. every night shift for PICC care. Review of a physician order dated [DATE] for Resident #289 revealed, Cefazolin sodium solution reconstituted 2 GM (grams) use 2 gram intravenously three times a day for infected right knee prosthesis for 33 days. Review of a physician order dated [DATE] for Resident #289 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously three times per day for flush before and after each use of PICC line. Review of a physician order dated [DATE] for Resident #289 revealed, Heparin Lock Flush solution 100 unit/ml use 200 unit intravenously every 12 hours as needed for maintain patency before and after each use and use 200 unit intravenously three times a day for flush picc line using the sash method before and after each use. Review of [DATE] MAR for Resident #289 documented on [DATE] at 2:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2-gram IV right arm, on [DATE] at 2:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 9:19 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 9:19 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:34 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 5:34 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 3:10 PM, Staff C, LPN administered Heparin Lock Flush solution 100 units/ml. During an interview on [DATE] at 11:00 AM, the DON stated, The dressing was exposing his insertion site and we will need that changed. It is a risk to have this open to air, maybe this just happened. The dressing date was [DATE]. During a telephone interview on [DATE] at 12:01 PM, Staff C, Licensed Practical Nurse (LPN), stated, Well, no I did not pull back the netting and look at the site when I gave the 2 o'clock medication. When it's under netting, I don't always check. I probably should check the site before and after I give the medication. I don't know why I didn't. During an interview conducted on [DATE] at 8:23 AM, Staff D, LPN, stated, I don't think that I actually looked at the site of the PICC line when I gave medications. I usually just pull down the netting enough to get to the connector. 3. Review of Resident #297's admission record revealed the resident was admitted to the facility on [DATE] with diagnoses including endocarditis (an infection of the inner lining of the heart), atherosclerosis of coronary artery bypass graft(s) (coronary artery disease) with angina pectoris (chest pain), essential (primary) hypertension (high blood pressure), chronic kidney disease, type II diabetes mellitus, venous insufficiency (chronic) (peripheral), and right lower limb cellulitis, left lower limb cellulitis (infection in the legs). During an observation on [DATE] at 10:00 AM, Resident #297 was sitting up in a wheelchair with a right arm single lumen PICC line with a dressing date of [DATE]. There was a transparent dressing with a gauze under the transparent dressing covering the insertion site. During an interview on [DATE] at 10:05 AM, Resident #297 stated, No, they haven't changed this dressing since I got here. During an observation on [DATE] at 8:49 AM, Resident #297 with a right arm single lumen PICC line with gauze under the transparent dressing. The dressing was dated [DATE]. Review of the facility policy and procedure titled Central Venous Catheter Dressing Changes reads, Policy: Central Venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter infections that are associated with contaminated, loosened, soiled or wet dressings. Preparation: 2. A physician's order is not needed for this procedure. General Guidelines: 1. Apply and maintain sterile dressing on intravenous access devices. Dressing must stay clean, dry, and intact. Explain to the resident that the dressing should not get wet. 2. Change all dressings if any suspicion of contamination is suspected. 4. After original insertion of CVAD, the dressing will consist of gauze and TSM. This will change within 24 hours. Replace with sterile transparent dressing. 5. Change transparent semi-permeable membrane (TSM) dressing every 5-7 days and PRN (when wet, soiled, or not intact). 6. Change gauze dressing, or TSM over gauze dressing every 48 hours. 9. Change needless connection device, extension tubing, and stabilization device at the time of routine dressing changes. During an interview on [DATE] at 11:42 AM, the DON stated, The dressing does have gauze over the insertion site and those per policy required changing in 48 hours. Review of a physician order dated [DATE] for Resident #297 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged every night shift every 7 days for PICC line care. Review of a physician order dated [DATE] for Resident #297 revealed, Cefazolin sodium solution reconstituted 1 Gm [gram] use 100 mg intravenously every 12 hours for endocarditis for 42 days. Review of a physician order dated [DATE] for Resident #297 revealed, Sodium Chloride Solution 0.9% use 10 milliliters intravenously every 12 hours for flush. Review of a physician order dated [DATE] for Resident #297 revealed, Heparin lock flush solution 100 Unit/ml [milliliter] use 200 unit intravenously every 12 hours as needed for flush, use SASH [Saline, Administer Medication, Saline, H] method before and after each use of IV. Review of [DATE] MAR for Resident #297 revealed on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:35 AM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:04 AM, Staff D, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:05 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 6:02 PM, Staff C, LPN, administered Heparin lock flush solution intravenously right arm. Review of IV Certification for Staff D, LPN, dated [DATE], from [College Name] Community College Center for workforce development reads, This is to certify that [Staff D's [NAME] name] has successfully completed an 8 hour course (.8 ceus) [Continuing Education Units] in I.V. Infusion Therapy on the twenty-sixth day of October in the year 2022. Review of the Certificate from [Technical Center name] reads, Recognizes the attendance of [Staff C's [NAME] name] at the IV therapy/phlebotomy course dated [DATE] to [DATE]. There is no documentation of additional CEUs provided to Staff D, LPN. During an interview on [DATE] at 7:02 AM, the Administrator stated, We do not have IV certification for [Staff D, LPN's name] and there are some other staff that have not completed the 30 hours. I don't know how this happened. I have [the DON's name] working on that. During an interview on [DATE] at 7:15 AM, the Director of Nursing (DON) stated, We reached out to [Staff D's name] and she does not have more than 8 hours of IV training. She does not have the required 30 hours in order to give IV medications. Yes, she should have that. I can't tell you why we did not know this before now. It has been HR's responsibility to get the certification. We have also found that a few other nurses do not have the required 30 hours, just 24 hours. I asked if they are certified. I do not get a copy or keep a copy. No, the ADON [Assistant Director of Nursing] who is responsible for training does not keep a copy. We don't have any system in place to help identify whether a staff has IV certification if they are an LPN. I am responsible to know who is competent and what those competencies are. It really is the nurses' responsibility to not give medications if they are not qualified. We have had them tell someone they can't do the IV's. Well, they wouldn't know if they were asking another uncertified nurse unless they were asking an RN to do it for them. I was not aware that this was a problem until now. During a telephone interview on [DATE] at 7:24 AM, Staff D, LPN, stated, I was IV certified a long time ago in Virginia and wasn't aware that I needed anything different. I would never deliberately practice outside my scope. I did administer IV medications to [Resident #71's name, Resident #289's name and Resident #297's name]. I have not been asked to provide my IV certification until Wednesday and yesterday they asked if I had any other certifications. I do not have any more than 8 hours of training that met the requirement at that time. I didn't know that it wasn't the same in Florida. During an interview on [DATE] at 8:14 AM, the Medical Director stated, I expect that all nurses will practice within their scope of practice. We should take notice and put a stop to it immediately. The facility should be asking for verification of IV certification before they administer any medications. During an interview on [DATE] at 8:19 AM, the Assistant Director of Nursing stated, There are several staff who don't have the required 30-hour course and we did not know this. The staffing coordinator will usually ask the agency if they LPNs are IV certified. The staffing coordinator will ask them to provide the IV certification and the staffing coordinator will let the manager know if someone is not IV certified. With regular full or part time staff, HR is responsible for obtaining certifications and maintaining them in the files. I do not keep any files on staff for competence. I was not aware that staff were not IV certified. I have not had any system in place to identify who is certified. We do not have any competencies that are specific to PICC lines or midlines. When nurses are oriented, they pass medications with the person training them. During an interview on [DATE] at 8:28 AM, the Director of Nursing stated, Typically, I interview the nurses. I will ask them if they are IV certified and will get any certification if they bring them to the interview. If they are hired, I send them to HR and HR would get copies of their IV certification, CPR or any other certifications and that is where they are kept. I don't know if HR obtained a copy of [Staff D's name] IV certification. I am ultimately responsible for all clinical staff and their competency. I was not aware that there were staff who did not meet the requirements and they have been administering IV medications. We should have had a process in place to ensure all staff are competent. Review of Chapter 64B9-12 Administration of Intravenous Therapy by Licensed Practical Nurses revealed, 64B9-12.005 Competency and Knowledge requirements necessary to qualify the LPN to administer IV therapy. (1). Contents. The Board endorses the Intravenous Therapy Course Guidelines issued by the education department of the National Federation of licensed practical nurses, November, 1983. The intravenous therapy education must contain the following components: (2) Central Lines. The board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing Intravenous Therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12 0022, F.A. C. Appropriate education and training requires a minimum of four (4) hours of instruction. This required 4 hours of instruction may be included as part of the 30 hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training requirement in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology: (b) CVL (central venous line) site assessment; (c) CVL dressing and cap changes; (d) CVL flushing;(e) CVL medications and fluid administration; (f) CVL, blood drawing: and (g) CVL complications and remedial measures. Upon completion of the intravenous therapy training via central lines, the Licensed Practical Nurse shall be assessed on both theoretical knowledge and practice, as well as clinical practice and competence. The clinical practice assessment must be witnessed by a Registered Nurse who shall file a proficiency statement regarding the licensed practical nurses ability to perform intravenous therapy via central lines. The proficiency statement shall be kept in the Licensed Practical Nurses personnel file. (5) Clinical Competence. The course must be followed by supervised clinical practice in intravenous therapy as needed to demonstrate clinical competence. Verification of clinical competence shall be the responsibility of each institution employing a licensed practical nurse based on institutional protocol. Such verification shall be given through a signed statement of a Florida licensed Registered Nurse. Review of Subsection (4) revealed, 4) Educational Alternatives. The cognitive training shall include one or more of the following: a) Post-graduate Level Course. In recognition that the curriculum requirements mandated by Sections 464.019(1)(b), 464.019(1)(f), and 464.019(1)(g), F.S., for practical nursing programs are extensive and that every licensed practical nurse will not administer IV Therapy, the course necessary to qualify a licensed practical nurse or graduate practical nurse to administer IV therapy shall be not less than a thirty (30) hour post-graduate level course teaching aspects of IV therapy containing the components enumerated in subsection 64B9-12.005(1), F.A.C. The Immediate Jeopardy (IJ) was removed on site on [DATE] after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by the following: On [DATE], the facility assessed the residents involved in the IJ situation and conducted a facility-wide audit of all current residents with a PICC line and receiving IV medications to identify possible harm, side effects, and injury to the resident due to IV administration. On [DATE], the facility conducted an Ad Hoc QAPI (Quality Assurance and Performance Improvement) meeting and a root cause analysis. On 12/15-16/2022, the facility educated all nursing staff related to PICC line dressing changes and maintenance, documentation, and the 30-hour IV certification requirement for LPNs prior to PICC line handling. On [DATE], the [NAME] President of Clinical Services provided training to the facility administration on QAPI/QAA (Quality Assurance and Performance Improvement/ Quality Assurance and Assessment) policy and abuse/neglect policy. On [DATE], an audit was conducted to verify all IV medications, dressing changes and line maintenance are performed by competent nursing staff. On [DATE], education was provided by the Regional Nurse to the Director of Nursing, the Assistant Director of Nursing and nursing supervisors related to the requirement of 30-hour IV LPN Certification. A list of LPNs with IV certification competency was placed at each nurses' station to ensure that nurses are aware of who is qualified to perform IV tasks.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

QAPI Program (Tag F0867)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement their Quality Assessment and Process Improv...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement their Quality Assessment and Process Improvement (QAPI) policy and procedure to identify and correct quality deficiencies related to the following: ensuring residents with central venous catheters received dressing changes as ordered and ensuring licensed practical nurses had the appropriate skills and competencies to administer intravenous medications via central venous access devices for 3 of 4 reviewed residents with central venous access devices, Residents #71, #289 and #297. The lack of appropriate dressing changes to assess the insertion site for signs and symptoms of infection, fluid leaking, redness, pain, tenderness, and swelling can result in an increased risk of infection at the insertion site, sepsis (a life-threatening infection in the blood), damage to the vein, phlebitis or blood clots. The Lack of IV certification and validation of competency for IV infusion can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life threatening. Lack of training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection and can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of Resident #71's New admission Data Collection and Observation dated [DATE] at 6:53 PM revealed, 1. Initial Data Intake: 1b. admission Date/Time: [DATE] at 1800 [6:00 PM]. Section 9a. Hydration/Port of Medication Entry: 3. PICC, 9c. Comments: IV antibiotic therapy. Review of a physician order dated [DATE] for Resident #71 revealed, Change PICC [Peripherally Inserted Central Line] Line Dressing Every 7 Days and prn [as needed] if soiled or dislodged every night shift every 7 days for picc care. During an observation on [DATE] at 9:45 AM, Resident #71 was sitting up in a wheelchair at her bed side with a single lumen PICC line in her right upper arm, covered with white tubular netting. The dressing had a dressing change date of 11/18 written in black marker and covered with a transparent dressing. During an interview on [DATE] at 9:47 AM, Resident #71 stated, They have not changed my dressing at all since I got here. During an observation on [DATE] at 11:09 AM, Resident #71 was sitting up in a wheelchair with a single lumen PICC line in her right upper arm covered with a white tubular netting dressing. The transparent dressing under the white tubular netting had a dressing change sticker dated 11/18 in black marker. During an interview on [DATE] at 11:09 AM, Resident #71 stated, I have never refused a dressing change. Nurses just come in and flush the PICC line and give me my medication. Review of the progress notes from [DATE] to [DATE] for Resident #71 revealed no documentation of peripherally inserted central catheter care being refused. During an interview on [DATE] at 11:42 AM, the Director of Nursing (DON) confirmed Resident #71's transparent dressing had the date of 11/18 written on it, stating, All PICC line dressings should have been done on a weekly basis. This dressing is way out of date, and I will look into this. During an interview on [DATE] at 11:58 AM, the Advanced Practice Registered Nurse (APRN) #1 stated, Oh wow, no way. There is a risk for infection, line infection, which would enter to the body eventually. Any kind of septic infection, there would be a risk for any kind of organ in the body. During an interview conducted on [DATE] at 7:00 AM, the DON stated, Well, it is a very high risk, and we probably should have identified that there might be concerns with this. I do not know if there have been problems before this. I have not provided training to staff related to PICC line care or assessment. I don't think we do a specific competency related to central lines. We have not provided any type of special training. All nurses should be competent if they are an RN or are IV certified. We have not established way to determine if agency staff are IV certified. I guess we should as we use them. I expect nurses to let us know if they are not IV certified. During an interview on [DATE] at 7:10 AM, the Administrator stated, We have not completed a QAPI related to PICC lines. I know that we did last night and have begun a plan of correction. QAPI is a process that we look at to identify any possible concerns. This is a high-risk area and I guess we should have done a QAPI. We were really not aware that we had any concerns related to PICC lines. During an interview on [DATE] at 9:04 AM, the Infection Preventionist RN stated, Central venous lines are assigned to another nurse to keep track of and monitor, the ADON [Assistant Director of Nursing]. I will look at them for general issues or signs of concerns such as infections. But the regular maintenance, training, and education fall under Assistant Director of Nursing. During an interview on [DATE] at 11:41 AM, the Assistant Director of Nursing stated, Nursing staff should be following physician orders for dressing changes. Staff will show me IV certification. I do not necessarily do IV competencies. If not IV certified, nurses are expected to ask supervisors or another nurse who is certified. We do not have a system in place for verification to determine IV competencies for nursing staff. Nurses should be looking at dressing, dates and assessing site and change it if needed. I have not done skills fair. Random audits have been done for central venous lines. I physically go into resident rooms and look at dressing including dates and if dressing is peeling. Last audit was done last week. I did not have [Resident #71's name] in my pool. I select them randomly. During an interview on [DATE] at 7:22 AM, the DON stated, We do the audit when we are in survey window not because there is a problem. In June, when we identified deficient practice for two residents, I don't know why we didn't do a QAPI. I do not look at all audits done that is not my responsibility. During an interview on [DATE] at 9:16 AM, the ADON stated, They did not have a problem with dressing dates, and I corrected that. I did not do a root cause analysis and no education or training was provided to the nursing staff, just the two staff involved were educated and orders were placed. I gave all audits to the Director of Nursing. During an interview on [DATE] at 10:53 AM, the DON stated, I did not feel the missing orders for PICC lines were a high risk to put it through QAPI. During an interview on [DATE] at 11:25 AM, the Medical Director stated, I spoke to the administrator we will bring up in next Quality meeting. We updated policies this month, don't remember central venous catheter devices mentioned in past QAPI meetings. Review of a physician order dated [DATE] for Resident #71 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously every shift for flush every shift and before and after each use. Review of a physician order dated [DATE] for Resident #71 revealed, Aztreonam in dextrose solution 1 GM [gram]/50 ml [milliliters], use 1 gram intravenously two times a day for RLE [right lower extremity] stump infection until [DATE]. Review of [DATE] Medication Administration Record (MAR) for Resident #71 revealed Staff D, Licensed Practical Nurse (LPN), administered sodium chloride solution 0.9% intravenously right arm on [DATE] at 1:53 AM, and administered Aztreonam 1 gm/50 ml intravenously right arm on [DATE] at 5:19 AM. 2. Review of Resident #289's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including right knee septic MSSA (Methicillin-Susceptible Staphylococcus Aureus), arthritis with cellulitis (infection of the skin), infection and inflammatory reaction due to internal right knee prosthesis, unspecified atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease, type 2 diabetes mellitus, presence of right artificial knee joint, essential (primary) hypertension (high blood pressure), and depression, unspecified. During an observation on [DATE] at 12:35 PM, Resident #289 was sitting up in a wheelchair at bedside with a right upper arm single lumen PICC line, with the transparent dressing rolled up at the edges, and the insertion site exposed and opened to air. The dressing was dated [DATE]. There was white tubular dressing retainer net covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an observation on [DATE] at 8:45 AM, Resident #289 was observed sitting at bedside with a right upper arm PICC line with the transparent dressing rolled up and exposing the insertion site. The dressing was dated [DATE]. The white tubular dressing retainer net was covering the PICC line and in contact with the insertion site. The white tubular dressing retainer net had several brownish stained areas noted on it. During an interview on [DATE] at 8:45 AM, Resident #289 stated, That has been rolled up like that for a few days now. The nurses don't really ask to have a look at the catheter, they just give me my antibiotics. Review of Resident #289's NSG New admission (Only) Data Collection and Observation Form dated [DATE] revealed, Section 18. Diagnosis Generalized Category Nutrition/Hydration/Port of medication entry: Section 9b. Hydration/Port of medication entry 3. PICC 9c. comments right upper arm. Review of a physician order dated [DATE] for Resident #289 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged. Every night shift for PICC care. Review of a physician order dated [DATE] for Resident #289 revealed, Cefazolin sodium solution reconstituted 2 GM (grams) use 2 gram intravenously three times a day for infected right knee prosthesis for 33 days. Review of a physician order dated [DATE] for Resident #289 revealed, Sodium Chloride solution 0.9% use 10 milliliters intravenously three times per day for flush before and after each use of PICC line. Review of a physician order dated [DATE] for Resident #289 revealed, Heparin Lock Flush solution 100 unit/ml use 200 unit intravenously every 12 hours as needed for maintain patency before and after each use and use 200 unit intravenously three times a day for flush picc line using the sash method before and after each use. Review of [DATE] MAR for Resident #289 documented on [DATE] at 2:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2-gram IV right arm, on [DATE] at 2:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 1:56 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 10:05 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 5:02 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:54 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 9:19 PM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 9:19 PM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 5:34 AM, Staff D, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on[DATE] at 5:34 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered Cefazolin Sodium Solution 2 gram IV right arm, on [DATE] at 3:10 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 3:10 PM, Staff C, LPN administered Heparin Lock Flush solution 100 units/ml. During an interview on [DATE] at 11:00 AM, the DON stated, The dressing was exposing his insertion site and we will need that changed. It is a risk to have this open to air, maybe this just happened. The dressing date was [DATE]. During a telephone interview on [DATE] at 12:01 PM, Staff C, Licensed Practical Nurse (LPN) stated, Well, no I did not pull back the netting and look at the site when I gave the 2 o'clock medication. When it's under netting, I don't always check. I probably should check the site before and after I give the medication. I don't know why I didn't. During an interview conducted on [DATE] at 8:23 AM, Staff D, LPN, stated, I don't think that I actually looked at the site of the PICC line when I gave medications. I usually just pull down the netting enough to get to the connector. 3. Review of Resident #297's admission record revealed the resident was admitted to the facility on [DATE] with diagnoses including endocarditis (an infection of the inner lining of the heart), atherosclerosis of coronary artery bypass graft(s) (coronary artery disease) with angina pectoris (chest pain), essential (primary) hypertension (high blood pressure), chronic kidney disease, type II diabetes mellitus, venous insufficiency (chronic) (peripheral), and right lower limb cellulitis, left lower limb cellulitis (infection in the legs). Review of a physician order dated [DATE] for Resident #297 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged every night shift every 7 days for PICC line care. During an observation on [DATE] at 10:00 AM, Resident #297 was sitting up in a wheelchair with a right arm single lumen PICC line with a dressing date of [DATE]. There was a transparent dressing with a gauze under the transparent dressing covering the insertion site. During an interview on [DATE] at 10:05 AM, Resident #297 stated, No, they haven't changed this dressing since I got here. During an observation on [DATE] at 8:49 AM, Resident #297 had a right arm single lumen PICC line with gauze under the transparent dressing. The dressing was dated [DATE]. Review of the facility policy and procedure titled Central Venous Catheter Dressing Changes reads, Policy: Central Venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter infections that are associated with contaminated, loosened, soiled or wet dressings. Preparation: 2. A physician's order is not needed for this procedure. General Guidelines: 1. Apply and maintain sterile dressing on intravenous access devices. Dressing must stay clean, dry, and intact. Explain to the resident that the dressing should not get wet. 2. Change all dressings if any suspicion of contamination is suspected. 4. After original insertion of CVAD, the dressing will consist of gauze and TSM. This will change within 24 hours. Replace with sterile transparent dressing. 5. Change transparent semi-permeable membrane (TSM) dressing every 5-7 days and PRN (when wet, soiled, or not intact). 6. Change gauze dressing, or TSM over gauze dressing every 48 hours. 9. Change needless connection device, extension tubing, and stabilization device at the time of routine dressing changes. During an interview on [DATE] at 11:42 AM, the DON stated, The dressing does have gauze over the insertion site and those per policy required changing in 48 hours. Review of a physician order dated [DATE] for Resident #297 revealed, Cefazolin sodium solution reconstituted 1 Gm [gram] use 100 mg intravenously every 12 hours for endocarditis for 42 days. Review of a physician order dated [DATE] for Resident #297 revealed, Sodium Chloride Solution 0.9% use 10 milliliters intravenously every 12 hours for flush. Review of a physician order dated [DATE] for Resident #297 revealed, Heparin lock flush solution 100 Unit/ml [milliliter] use 200 unit intravenously every 12 hours as needed for flush, use SASH [Saline, Administer Medication, Saline, H] method before and after each use of IV. Review of [DATE] MAR for Resident #297 revealed on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:35 AM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 7:36 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:04 AM, Staff D, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:05 AM, Staff D, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered Cefazolin Sodium Solution 1 gram IV right arm, on [DATE] at 6:02 PM, Staff C, LPN, administered 10 milliliters of Sodium Chloride solution 0.9% intravenously right arm, and on [DATE] at 6:02 PM, Staff C, LPN, administered Heparin lock flush solution intravenously right arm. Review of IV Certification for Staff D, LPN, dated [DATE], from [College Name] Community College Center for workforce development reads, This is to certify that [Staff D's [NAME] name] has successfully completed an 8 hour course (.8 ceus) [Continuing Education Units] in I.V. Infusion Therapy on the twenty-sixth day of October in the year 2022. Review of the Certificate from [Technical Center name] reads, Recognizes the attendance of [Staff C's [NAME] name] at the IV therapy/phlebotomy course dated [DATE] to [DATE]. There is no documentation of additional CEUs provided to Staff D, LPN. During an interview on [DATE] at 7:02 AM, the Administrator stated, We do not have IV certification for [Staff D, LPN's name] and there are some other staff that have not completed the 30 hours. I don't know how this happened. I have [the DON's name] working on that. During an interview on [DATE] at 7:15 AM, the Director of Nursing (DON) stated, We reached out to [Staff D's name] and she does not have more than 8 hours of IV training. She does not have the required 30 hours in order to give IV medications. Yes, she should have that. I can't tell you why we did not know this before now. It has been HR's responsibility to get the certification. We have also found that a few other nurses do not have the required 30 hours, just 24 hours. I asked if they are certified. I do not get a copy or keep a copy. No, the ADON [Assistant Director of Nursing] who is responsible for training does not keep a copy. We don't have any system in place to help identify whether a staff has IV certification if they are an LPN. I am responsible to know who is competent and what those competencies are. It really is the nurses' responsibility to not give medications if they are not qualified. We have had them tell someone they can't do the IV's. Well, they wouldn't know if they were asking another uncertified nurse unless they were asking an RN to do it for them. I was not aware that this was a problem until now. During a telephone interview on [DATE] at 7:24 AM, Staff D, LPN, stated, I was IV certified a long time ago in Virginia and wasn't aware that I needed anything different. I would never deliberately practice outside my scope. I did administer IV medications to [Resident #71's name, Resident #289's name and Resident #297's name]. I have not been asked to provide my IV certification until Wednesday and yesterday they asked if I had any other certifications. I do not have any more than 8 hours of training that met the requirement at that time. I didn't know that it wasn't the same in Florida. During an interview on [DATE] at 8:14 AM, the Medical Director stated, I expect that all nurses will practice within their scope of practice. We should take notice and put a stop to it immediately. The facility should be asking for verification of IV certification before they administer any medications. During an interview on [DATE] at 8:19 AM, the Assistant Director of Nursing stated, There are several staff who don't have the required 30-hour course and we did not know this. The staffing coordinator will usually ask the agency if they LPNs are IV certified. The staffing coordinator will ask them to provide the IV certification and the staffing coordinator will let the manager know if someone is not IV certified. With regular full or part time staff, HR is responsible for obtaining certifications and maintaining them in the files. I do not keep any files on staff for competence. I was not aware that staff were not IV certified. I have not had any system in place to identify who is certified. We do not have any competencies that are specific to PICC lines or midlines. When nurses are oriented, they pass medications with the person training them. During an interview on [DATE] at 8:28 AM, the Director of Nursing stated, Typically, I interview the nurses. I will ask them if they are IV certified and will get any certification if they bring them to the interview. If they are hired, I send them to HR and HR would get copies of their IV certification, CPR [Cardiopulmonary Resuscitation] or any other certifications and that is where they are kept. I don't know if HR obtained a copy of [Staff D's name] IV certification. I am ultimately responsible for all clinical staff and their competency. I was not aware that there were staff who did not meet the requirements and they have been administering IV medications. We should have had a process in place to ensure all staff are competent. Review of Chapter 64B9-12 Administration of Intravenous Therapy by Licensed Practical Nurses revealed, 64B9-12.005 Competency and Knowledge requirements necessary to qualify the LPN to administer IV therapy. (1). Contents. The Board endorses the Intravenous Therapy Course Guidelines issued by the education department of the National Federation of licensed practical nurses, November, 1983. The intravenous therapy education must contain the following components: (2) Central Lines. The board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing Intravenous Therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12 0022, F.A. C. Appropriate education and training requires a minimum of four (4) hours of instruction. This required 4 hours of instruction may be included as part of the 30 hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training requirement in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology: (b) CVL (central venous line) site assessment; (c) CVL dressing and cap changes; (d) CVL flushing;(e) CVL medications and fluid administration; (f) CVL, blood drawing: and (g) CVL complications and remedial measures. Upon completion of the intravenous therapy training via central lines, the Licensed Practical Nurse shall be assessed on both theoretical knowledge and practice, as well as clinical practice and competence. The clinical practice assessment must be witnessed by a Registered Nurse who shall file a proficiency statement regarding the licensed practical nurses ability to perform intravenous therapy via central lines. The proficiency statement shall be kept in the Licensed Practical Nurses personnel file. (5) Clinical Competence. The course must be followed by supervised clinical practice in intravenous therapy as needed to demonstrate clinical competence. Verification of clinical competence shall be the responsibility of each institution employing a licensed practical nurse based on institutional protocol. Such verification shall be given through a signed statement of a Florida licensed Registered Nurse. Review of Subsection (4) revealed, 4) Educational Alternatives. The cognitive training shall include one or more of the following: a) Post-graduate Level Course. In recognition that the curriculum requirements mandated by Sections 464.019(1)(b), 464.019(1)(f), and 464.019(1)(g), F.S., for practical nursing programs are extensive and that every licensed practical nurse will not administer IV Therapy, the course necessary to qualify a licensed practical nurse or graduate practical nurse to administer IV therapy shall be not less than a thirty (30) hour post-graduate level course teaching aspects of IV therapy containing the components enumerated in subsection 64B9-12.005(1), F.A.C. Review of Risk Management/Quality Improvement Data Collection Form dated [DATE] revealed two out of six residents who had PICC/midline did not have order to change dressing every 7 days. The facility's action was placing orders for dressing. The form did not indicate a plan to evaluate the effectiveness of the actions taken. Review of the facility policy and procedure titled Quality Assessment and Performance Improvement (QAPI) with an approval date of [DATE] reads, Policy: It is the policy of this facility to develop, implement and maintain an effective, comprehensive, data driven QAPI program that focuses on indicators of the outcomes of care and quality of life and addresses all the care and unique services the facility provides . Policy Explanation and Compliance Guideline . 2. The QAA [Quality Assurance and Assessment] Committee shall be interdisciplinary and shall . c. Develop and implement appropriate plans of action to correct identified quality deficiencies. d. Regularly review and analyze data, including data collected under the QAPI program and data resulting from drug regimen reviews, and act on available data to make improvements . Program Development Guidelines . 2. Governance and Leadership: a. The governing body and/or executive leadership is responsible and accountable for the QAPI program. b. Governing oversight responsibilities include, but are not limited to the following . v. Ensuring the program identifies and prioritizes problems and opportunities that reflect organizational processes, functions, and services provided to residents based on performance indicator data, and resident and staff input, and other information. vi. Ensuring that corrective actions address gaps in systems and are evaluated for effectiveness . 4. Program activities: a. All identified problems will be addressed and prioritized, whether by frequency of data collection/monitoring or by the establishment of sub-committees. The Immediate Jeopardy (IJ) was removed on site on [DATE] after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by the following: On [DATE], the facility assessed the residents involved in the IJ situation and conducted a facility-wide audit of all current residents with a PICC line and receiving IV medications to identify possible harm, side effects, and injury to the resident due to IV administration. On [DATE], the facility conducted an Ad Hoc QAPI meeting and a root cause analysis. On 12/15-16/2022, the facility educated all nursing staff related to PICC line dressing changes and maintenance, documentation, and the 30-hour IV certification requirement for LPNs prior to PICC line handling. On [DATE], the [NAME] President of Clinical Services provided training to the facility administration on QAPI/QAA policy and abuse/neglect policy. On [DATE], an audit was conducted to verify all IV medications, dressing changes, and line maintenance are performed by competent nursing staff. On [DATE], education was provided by the Regional Nurse to the Director of Nursing, the Assistant Director of Nursing and nursing supervisors related to the requirement of 30-hour IV LPN Certification. A list of LPNs with IV certification competency was placed at each nurses' station to ensure that nurses are aware of who is qualified to perform IV tasks.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for ce...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for central venous catheter dressing changes and documentation of pain scale for 3 of 51 residents sampled, Residents #71, #240, and #139. Findings include: 1. Review of Resident #71's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including infection of right lower extremity amputation stump, chronic obstructive pulmonary disease, hyperlipidemia (high cholesterol), personal history of transient ischemic attack (a brief stroke like attack) and cerebral infraction (a stroke) without residual deficits, peripheral vascular disease (a disorder that causes narrowing, blockage or spasms in the blood vessels), essential hypertension (high blood pressure), acquired absence of right leg above knee, unspecific atrial fibrillation (an irregular heartbeat), pleural effusion (fluid around the lungs due to poor pumping of the heart), infective myositis (inflammation of the muscles), and unspecified diastolic heart failure (a chronic condition in which the heart doesn't pump blood as well as it should). Review of a physician order dated 11/24/2022 for Resident #71 revealed, Change PICC [Peripherally Inserted Central Catheter] Line Dressing Every 7 Days and prn [as needed] if soiled or dislodged every night shift every 7 days for picc care. During an observation conducted on 12/12/2022 at 9:45 AM, Resident #71 was observed sitting up in a wheelchair at her bed side with a single lumen picc line in her right upper arm, covered with white tubular netting. The dressing had a dressing change dated of 11/18 written in black marker and was covered with a transparent dressing. During an interview on 12/12/2022 at 9:47 AM Resident #71 stated Oh no, they have not changed my dressing at all since I got here. During an observation on 12/13/2022 at 11:09 AM, Resident #71 was sitting up in a wheelchair with a single lumen PICC line in her right upper arm covered with a white tubular netting dressing. The transparent dressing under the white tubular netting had a dressing change sticker dated 11/18 in black marker. Review of December 2022 Treatment Administration Record (TAR) for Resident #71 reads, Change PICC Line Dressing Every 7 Days and prn if soiled or dislodged every night shift every 7 day(s) for picc care. The TAR documented staff initials for the treatment being completed on 11/24/2022, 12/01/2022, and 12/08/2022. Review of the progress notes from 11/23/2022 to 12/13/2022 for Resident #71 revealed no documentation of peripherally inserted central catheter care being refused. During an interview on 12/14/2022 at 6:53 AM, Staff A, Registered Nurse (RN), stated, I don't understand how that happened, how the dressing didn't get changed. The dressing order was popping up every day. In my mind, the dressing change was every 7 days, but it was coming up in the system every day. I will look at the site every day to make sure there is no infiltration and look at the date on dressing. I can't really say what happened that night that I signed it. It was a mistake to sign it and not do it. It must have been a busy night. Sometimes you might mark off something and it gets busy. Instead, you should take the time to read it and do it and then mark the task off as done. That particular unit is very busy. I should change dressing if it is compromised or it needs to be changed, it's time for it to be changed. I have not received training for central venous lines here in the facility. I only remember working with [Resident #71's name] one time. Not to my knowledge has she ever refused. She was always pleasant and did not refuse treatment. During an interview on 12/14/2022 at 9:34 AM, Staff B, Licensed Practical Nurse (LPN), stated, It was my fault. I do not do anything with IVs. I am not certified. I always ask the nurse to administer medications or change dressings. I know for a fact I never touch an IV. I should have not documented. I didn't realize it. I should have not marked it off because I didn't give any medication or dressing changes. 2. Review of Resident #240's admission records revealed the resident was admitted to the facility on [DATE] with diagnoses including a history of nondisplaced intertrochanteric fracture of right femur, subsequent encounter for closed fracture with routine healing, moderate protein-calorie malnutrition, anemia, acute kidney failure, elevated white blood cell count, abnormality of albumin, hyperglycemia, essential hypertension, and muscle weakness. Review of a physician order dated 12/6/2022 for Resident #289 revealed, Change PICC line dressing every 7 days and PRN if soiled or dislodged. Every night shift for PICC care. During an observation on 12/12/2022 at 10:56 AM, Resident #240's midline catheter was observed in the right upper arm dated 12/6/2022. During an interview on 12/12/22 at 10:56 AM, Resident #240 stated, The staff will give me my antibiotic medication through the IV (intravenous) line. They will flush it. My dressing has not been changed yet since I have come here. Review of December 2022 TAR for Resident #240 documented initials of Staff O, Licensed Practical Nurse (LPN), on 12/8/2022 as completing the treatment. During an interview on 12/14/2022 at 1:26 PM, Staff O, LPN, stated, Dressings are supposed to be changed 7 days later as long as they don't have gauze we wait. It is up to the nurse who is doing the admission and they determine if dressing needs to be changed. If dressing has a gauze, we will change them next day. That date was wrong on the order. I shouldn't have signed it if it wasn't done. During an interview on 12/15/2022 at 10:56 AM, the Director of Nursing (DON) stated, I expect them not to sign the treatment administration record and medication administration record unless the task is done. I do not know why they would do that, maybe they get busy on the floor. 3. Review of Resident #139's physician orders showed an order with a start date of 12/1/2022 to document Resident #139's reported pain scale, description and site every shift. Review of Resident #139's Medication Administration Record (MAR) dated 12/1/2022 through 12/31/2022, did not reveal any documentation the facility had charted Resident #139's reported pain scale, description and site every shift as ordered by the physician. During an interview on 12/14/2022 at 11:12 AM, Staff E, LPN, confirmed that the facility had not charted Resident #139's reported pain scale, description and site every shift as ordered by the physician. She explained that a pop up that would designate the times the charting should be entered had not been added to the order.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 5 life-threatening violation(s), $186,212 in fines. Review inspection reports carefully.
  • • 17 deficiencies on record, including 5 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $186,212 in fines. Extremely high, among the most fined facilities in Florida. Major compliance failures.
  • • Grade F (10/100). Below average facility with significant concerns.
Bottom line: This facility has 5 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Buffalo Crossings Healthcare & Rehabilitation Cen's CMS Rating?

CMS assigns BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Buffalo Crossings Healthcare & Rehabilitation Cen Staffed?

CMS rates BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 46%, compared to the Florida average of 46%.

What Have Inspectors Found at Buffalo Crossings Healthcare & Rehabilitation Cen?

State health inspectors documented 17 deficiencies at BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN during 2022 to 2025. These included: 5 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 12 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Buffalo Crossings Healthcare & Rehabilitation Cen?

BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by KR MANAGEMENT, a chain that manages multiple nursing homes. With 120 certified beds and approximately 114 residents (about 95% occupancy), it is a mid-sized facility located in THE VILLAGES, Florida.

How Does Buffalo Crossings Healthcare & Rehabilitation Cen Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN's overall rating (5 stars) is above the state average of 3.2, staff turnover (46%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Buffalo Crossings Healthcare & Rehabilitation Cen?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Buffalo Crossings Healthcare & Rehabilitation Cen Safe?

Based on CMS inspection data, BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN has documented safety concerns. Inspectors have issued 5 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Florida. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Buffalo Crossings Healthcare & Rehabilitation Cen Stick Around?

BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN has a staff turnover rate of 46%, which is about average for Florida nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Buffalo Crossings Healthcare & Rehabilitation Cen Ever Fined?

BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN has been fined $186,212 across 1 penalty action. This is 5.3x the Florida average of $34,941. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Buffalo Crossings Healthcare & Rehabilitation Cen on Any Federal Watch List?

BUFFALO CROSSINGS HEALTHCARE & REHABILITATION CEN is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.