NORTHWEST MANOR HEALTH CARE CENTER
Inspected within the last 6 months. Data reflects current conditions.
Northwest Manor Health Care Center has a Trust Grade of B, indicating it is a good choice, though not among the best facilities. It ranks #274 out of 505 in Indiana, placing it in the bottom half, and #21 out of 46 in Marion County, suggesting there are only a few better options locally. The facility is currently worsening, with issues increasing from 3 in 2024 to 6 in 2025. Staffing is a strong point, with a rating of 4 out of 5 stars and a low turnover rate of 24%, well below the state average, which means the staff tends to remain long-term and is familiar with residents' needs. Notably, there are no fines on record, which is a positive sign of compliance. However, there have been concerning incidents, such as a failure to implement fall prevention measures for several residents and inadequate preparation of pureed food, which could affect nutritional quality. Additionally, care plans were not properly initiated for multiple residents, indicating potential oversight in individual care management. While there are strengths in staffing and compliance, families should weigh these issues when considering this facility for their loved ones.
- Trust Score
- B
- In Indiana
- #274/505
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 24% annual turnover. Excellent stability, 24 points below Indiana's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Indiana facilities.
- Skilled Nurses ○ Average
- Each resident gets 36 minutes of Registered Nurse (RN) attention daily — about average for Indiana. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 19 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
4-Star Quality Measures · Strong clinical quality outcomes
-
Low Staff Turnover (24%) · Staff stability means consistent care
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (24%)
24 points below Indiana average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Near Indiana average (3.1)
Meets federal standards, typical of most facilities
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 19 deficiencies on record
Jul 2025
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide or document showers for 2 of 3 residents revi...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure care plan interventions were personalized and ...
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Jun 2025
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
On 6/9/25 at 9:24 a.m., a record review was completed for Resident 25. She had the following diagnoses which included but were not limited to chronic kidney disease, heart failure, high cholesterol, h...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to conduct a thorough skin assessment upon admission to ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
The facility failed to date medications for 1 of 3 medication carts observed. (100 hall Cart 1 and 2).
Findings include:
1. Medication cart 1 on 100-hall was observed.
Resident 92 had a bottle of l...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure fall interventions were in place as outlined in the residents' plan of care for 3 of 4 residents reviewed for falls (R...
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Apr 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure expired medications were discarded and a resident's supplements were labeled for 2 of 2 medication storage areas revie...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to accurately stage a pressure ulcer for 1 of 1 resident...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure puree food items were properly prepared and mixed according to the recipe and the equipment was thoroughly washed and ...
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Jan 2023
10 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed ensure advanced directives were legally signed and available on the resident record for 2 of 3 residents reviewed for advanced d...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS) assessments were ac...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record review, the facility failed to identify the potential for the development of pressure ulcers for a resident, (Resident 83) who preferred to use thick layer...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to date and remove expired multi-dose vials of Tubersol ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure comprhensive care plans were initiated and imp...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure comprehensive care plans were revised and/or u...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide range of motion for 4 of 4 residents reviewed...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
4. On 1/18/23 at 10:45 a.m., during an observation and interview, Resident 29 was in his room wearing oxygen per nasal cannula (tube). The tubing and humidifier bottle, which was on the oxygen concent...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to ensure each resident medication order had a diagnosis included for...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure appropriate indications for use were documented with antipsychotic medications for 2 of 5 residents reviewed for unnecessary medicat...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Indiana facilities.
- • 24% annual turnover. Excellent stability, 24 points below Indiana's 48% average. Staff who stay learn residents' needs.
- • 19 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Northwest Manor Health's CMS Rating?
CMS assigns NORTHWEST MANOR HEALTH CARE CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Indiana, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Northwest Manor Health Staffed?
CMS rates NORTHWEST MANOR HEALTH CARE CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 24%, compared to the Indiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Northwest Manor Health?
State health inspectors documented 19 deficiencies at NORTHWEST MANOR HEALTH CARE CENTER during 2023 to 2025. These included: 19 with potential for harm.
Who Owns and Operates Northwest Manor Health?
NORTHWEST MANOR HEALTH CARE CENTER is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by ADAMS COUNTY MEMORIAL HOSPITAL, a chain that manages multiple nursing homes. With 126 certified beds and approximately 107 residents (about 85% occupancy), it is a mid-sized facility located in INDIANAPOLIS, Indiana.
How Does Northwest Manor Health Compare to Other Indiana Nursing Homes?
Compared to the 100 nursing homes in Indiana, NORTHWEST MANOR HEALTH CARE CENTER's overall rating (3 stars) is below the state average of 3.1, staff turnover (24%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Northwest Manor Health?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Northwest Manor Health Safe?
Based on CMS inspection data, NORTHWEST MANOR HEALTH CARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Indiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Northwest Manor Health Stick Around?
Staff at NORTHWEST MANOR HEALTH CARE CENTER tend to stick around. With a turnover rate of 24%, the facility is 22 percentage points below the Indiana average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Northwest Manor Health Ever Fined?
NORTHWEST MANOR HEALTH CARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Northwest Manor Health on Any Federal Watch List?
NORTHWEST MANOR HEALTH CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.