WASHINGTON HEALTHCARE CENTER

8201 W WASHINGTON ST, INDIANAPOLIS, IN 46231 (317) 244-6848
For profit - Corporation 94 Beds AMERICAN SENIOR COMMUNITIES Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
41/100
#301 of 505 in IN
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Washington Healthcare Center has a Trust Grade of D, which means it is below average and has some concerning issues. It ranks #301 out of 505 nursing homes in Indiana, placing it in the bottom half of facilities in the state, and #24 out of 46 in Marion County, indicating that only a few local options are better. The facility is currently improving, with a reduction in issues from 6 in 2024 to 1 in 2025. Staffing is a concern, with a rating of 2 out of 5 stars and a high turnover rate of 69%, which is significantly above the state average of 47%. Fines of $14,518 are worrying, as they are higher than 87% of Indiana facilities, suggesting repeated compliance issues. While the nursing home has excellent quality measures rated at 5 out of 5 stars, there have been serious incidents. A critical finding revealed that a resident developed severe complications due to delays in treatment for wounds on their toes, leading to serious infections. Additionally, another resident fell from a wheelchair that was not equipped with the necessary safety features, highlighting concerns over proper equipment and supervision. Finally, issues with response times to call lights were reported, indicating that residents may not receive timely assistance when needed. Overall, while there are some strengths in care quality, the facility has notable weaknesses that families should consider.

Trust Score
D
41/100
In Indiana
#301/505
Bottom 41%
Safety Record
High Risk
Review needed
Inspections
Getting Better
6 → 1 violations
Staff Stability
⚠ Watch
69% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$14,518 in fines. Lower than most Indiana facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 36 minutes of Registered Nurse (RN) attention daily — about average for Indiana. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
24 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 6 issues
2025: 1 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

3-Star Overall Rating

Near Indiana average (3.1)

Meets federal standards, typical of most facilities

Staff Turnover: 69%

22pts above Indiana avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $14,518

Below median ($33,413)

Minor penalties assessed

Chain: AMERICAN SENIOR COMMUNITIES

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (69%)

21 points above Indiana average of 48%

The Ugly 24 deficiencies on record

1 life-threatening
May 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to complete a physician's order to change a peripherally inserted central catheter (PICC) line for 1 of 3 residents reviewed for neglect. (Res...

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Based on interview and record review, the facility failed to complete a physician's order to change a peripherally inserted central catheter (PICC) line for 1 of 3 residents reviewed for neglect. (Resident D) Findings include: The clinical record for Resident D was reviewed on 5/23/25 at 11:25 a.m. Diagnoses included colostomy infection, osteomyelitis, diabetes mellitus type II, and necrotizing fascititis. The resident admitted to the facility from an acute care hospital on 3/20/25. An admission Minimum Data Set (MDS) assessment, dated 3/27/25, indicated the resident had moderate cognitive impairment, had no behaviors or rejection of care, had an indwelling catheter and an ostomy, had an unstageable pressure ulcer, and received intravenous medications. A physician's order, received 3/20/25, indicated to change the peripherally inserted central catheter (PICC) dressing every seven days with a transparent dressing. The nurse needed to measure (in centimeters) the PICC catheter length (from insertion site to catheter hub) AND the nurse needed to measure upper arm circumference (10 cm above antecubital fossa). The resident's electronic treatment administration report (eTAR) for March, lacked documentation the resident's PICC line dressing had been changed and measurements completed per physician's order. During a telephone interview on 5/27/25 at 2:25 p.m., the social worker from the acute care hospital the resident was transferred to on 3/28/25, indicated the resident's PICC line inserted in the resident's upper right arm, had a dressing over it, dated 3/19/25. The dressing had not been changed at the skilled care facility. During an interview on 5/24/25 at 1:48 p.m., the DON indicated she was not aware the PICC dressing was not changed on the 3/27/25 per physician's order. The order was to be completed sometime between 11:00 p.m. on 3/27/25 and 6:00 a.m. on 3/28/25. The resident's clinical record included multiple notes documenting the dressing was clean, dry, and intact, but no indication of the dressing being changed. The PICC dressings were to be changed every seven days. A current facility policy, revised 1/15/2004, titled, Central Vascular Access Device (CVAD) Dressing Change, provided by the DON on 5/27/25 at 11:56 a.m., indicated the following: .Considerations . Central vascular access devices (CVADs) include: 1.1 Peripherally inserted central catheter (PICC) .Guidance. 1. Perform sterile dressing changes . Upon admission .If transparent dressing is dated, clean, dry, and intact, the admission dressing change may be omitted and scheduled for 7 days from the date on the dressing label . Upper arm circumference with PICC, and external catheter length measurements must still be completed as part of the initial assessment 9. Length of external catheter is obtained .Upon admission 10. For PICCs, upper arm circumference (10 cm above antecubital fossa) is obtained Upon admission if no insertion measurement available, then weekly This citation relates to Complaint IN00456604. 3.1-37(a)
Jul 2024 6 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record reviews, the facility failed to ensure a resident (Resident B) was treated with resp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record reviews, the facility failed to ensure a resident (Resident B) was treated with respect and dignity during a care plan meeting when she attempted to express her concerns for 1 of 3 residents reviewed for dignity. Findings include: On 7/8/24 at 10:16 a.m., Resident B was observed as she reclined in her bed and played a game on her smartphone. During a general and initial interview, Resident B indicated the Executive Director (ED) had hurt her feelings and made her angry. Resident B indicated she did not feel comfortable talking about the ED and was afraid she would get in trouble if she continued to complain about the way she felt she had been treated. Resident B indicated, she had been in a care plan meeting with the Social Service Director, the Minimum Data Set Coordinator (MDSC) and her best friend who helped her coordinate her care was on speakerphone. During the meeting, the ED had been asked to come to the room since Resident B and her friends had several additional care concerns that needed to be addressed. When the ED came and got involved in the conversation, she said something that offended Resident B. When Resident B attempted to inform her of the offense, she addressed the ED by saying, hey you, but before she could finish, the ED cut her off and pointed her finger in her face and said, excuse me, I am not a 'you' I'm a person and you will treat me with respect. Resident B was astonished and told the ED back, you'll have to earn my respect. Then the ED replied, I don't feel much like respecting you at all. After that, the ED abruptly ended the care plan meeting and told the MDSC and SSD to leave the room and the ED left too. Resident B indicated the door was slammed on the way out, and she was speechless. She cried from embarrassment and anger and finished talking with her friend who helped calm her down. During a confidential interview, it was indicated, a verbal altercation was overheard between Resident B and the ED. Resident B had not known or had not remembered the ED's name because the ED was relatively new to the building. When Resident B addressed the ED as you, she had not done so with negative intentions, but she just didn't know the ED's name. It was indicated, the tone and attitude of the ED's voice was much more aggressive than appropriate and it was unprofessional to argue, end the meeting, and slam the door. During a confidential interview, it was indicated, Resident B was a unique character with several personality quirks and oddities. When someone talked to Resident B, they would need to be patient as she tended to go on tangents and get sidetracked with unrelated topics/stories. Resident B had some cognitive/intellectual impairments that sometimes made her sound and act childish, but overall, she was a cooperative and pleasant resident who had a good rapport with most of the staff members and even gave them little gifts like snacks and candy. With her oddities, Resident B was sometimes misunderstood and would snap back at people, but if the person was patient, Resident B would come back around and apologize. Staff members who knew Resident B, knew not to take it seriously or personally. The ED, however, was new to the building and did not know Resident B very well. During a recent care plan meeting, Resident B addressed the ED as you and used a backscratcher to point at the ED to address her, and the ED took great offense to it. The ED interrupted Resident B, pointed back at her, and with a disrespectful tone told her to treat her with respect. Resident B indicated she also deserved respect, but the ED replied that she did not feel like Resident B deserved respect. The ED ended the meeting and made everyone leave. During an interview on 7/10/24 at 11:00 a.m., Resident B's friend indicated, she had been on speakerphone during the care plan meeting and requested the ED to come and address several of her concerns. Resident B's friend had concerns related to her wound treatment changes and medication regimen. During the conversation, the ED raised her voice at Resident B and demanded that Resident B treat her with more respect than she had. Resident B became upset and tearful. Resident B's friend indicated her actions had been very unprofessional. During a confidential interview, it was indicated, someone went in to check on Resident B, as they routinely did when they were there. They found Resident B crying, which was odd, as Resident B was usually very pleasant and jovial. Resident B retold the story of the incident where the ED had been rude and disrespectful to her and made Resident B feel like she did not matter. During an interview on 7/11/24 at 11:42 a.m., the ED indicated, she had been asked to come down to a care plan meeting for Resident B because the resident and her representative had many care concerns that needed to be addressed. The ED indicated she did not remember what led up to the incident, but Resident B had been using foul language and was being disrespectful to her and the staff. At one-point, Resident B held up her backscratcher in an aggressive manor and pointed it into the ED's face and called her, you. The ED indicated she had been offended and felt demeaned, so she told Resident B, to get respect you have to earn respect. The ED ended the care plan meeting because they were not getting anywhere productive, and she did not remember slamming the door. On 7/10/24 at 10:55 a.m., Resident B's medical record was reviewed. She was a long-term care resident who had diagnoses which included but were not limited to mild cognitive impairment, dementia and depression. The most recent minimum data set (MDS) assessment was a quarterly assessment dated [DATE] which indicated Resident B was cognitively intact and had no behaviors coded for the look-back timeframe. Resident B's care plan was reviewed and lacked documentation or revision of a history or risk of behaviors related towards staff. Resident B's observations and events lacked documentation of behavioral concerns related towards staff. During the survey entrance conference on 7/8/24 at 9:30 a.m., a copy of the facilities' Residents Rights policy was requested and provided by the ED. The policy was titled, American Senior Communities Resident's Rights, revised 10/2023. The policy indicated, The resident has the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility. A facility must protect and promote the rights of each resident .The resident has the right to exercise his or her rights as a resident of the facility and as a citizen or resident of the United States, and to be free from interference, coercion, discrimination, and reprisal from the facility . The resident has the right to be treated with respect and dignity This citation relates to Complaint IN00433695. 3.1-3(t)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to ensure a resident, (Resident 3) was included and eng...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to ensure a resident, (Resident 3) was included and engaged in a meaningful activity program according to her routine and preferences to maintain and/or enhance her quality of life as a totally dependent resident for 1 of 3 residents reviewed for Activity Programming. Findings include: On 7/8/24 at 10:43 a.m., Resident 3 was initially observed in bed in her room. She wore a hospital gown, her hair was flattened on one side, and her lips and gums were observed to have a buildup of unidentified goopy debris. Her side of the room was darkened as the privacy curtain between her, and her roommate's side had been pulled so that the natural light from her roommate's window could not be viewed. The ceiling lights were off. Resident 3's TV was off, and there was no music. She was positioned in bed with the head of her bed (HOB) elevated as her tube feeding pump was hooked up and running. Resident 3 leaned on her left side, and her eyes were open, but she stared at a bare blank wall. There were no pictures, calendar, murals, mirrors etc., she clutched an old, naked baby doll. No other toys or stuffed animals were observed. She reached out her hand, and grasped firmly as she made a whimpering, crying tearful sound. At that time, her roommate, Resident 40 indicated, she cried a lot, sometimes it was real, sometimes it was for attention. Resident 40 indicated, staff almost never got her out of bed, and as far as Resident 40 knew, no one took her to activities either. Sometimes Resident 40 would play [NAME] music for her on her phone and Resident 3 liked to clap along to it. Resident 3 was observed in bed for the remainder of the day on 7/8/24. On 7/9/24 at 10:00 a.m., Resident 3 was observed as she remained in bed. The light in her room was off, the curtain was drawn, and her side of the room was darkened. She stared at the bare, blank wall. On 7/9/24 at 1:26 p.m., Resident 3 was observed as she remained in bed. The light in her room was off, the curtain was drawn, and her side of the room was darkened. She stared at the bare, blank wall. Resident 3 was in bed for the remainder of the day on 7/9/24. On 7/10/24 at 9:20 a.m., Resident 3 was observed. She remained in her bed in a hospital gown. The room was dark. Her roommate's TV was on, but hers was off. There was no music. There was no aromatherapy, and her baby doll was out of reach at the end of her bed. She stared at her bare, blank wall. On 7/10/24 at 12:09 p.m., the Activity Director (AD) indicated, she was newer to the building and had not been there a year yet. Since she started, she had been told, Resident 3 didn't get up very often, and when she went to check, Resident 3 was never dressed or gotten up to be brought down to activities. The AD indicated Resident 3 was on one-to-one activities. On 7/10/24 at 3:00 p.m., Resident 3 remained in bed. At that time, Laundry Assistant 16 entered Resident 3's room, and proceeded to put clothes away for Resident 3 and 40. Laundry Assistant 16 indicated she had worked at the facility for many years and knew Resident 3 very well. This was demonstrated as Laundry Assistant 16 approached Resident 3's bed, held her hand and gave her affectionate baby kisses on her cheek. Resident 3 smiled broadly, and wrapped her arm around the staff member's neck and did not want to let go. Laundry Assistant 16 indicated, Resident 3 used to get up every day and would always be in or around activities. She loved to hold hands, blow kisses, hug, and watch people come and go. She did not know why Resident 3 no longer got out of bed. Resident 3 was in bed for the remainder of the day on 7/10/24. On 7/11/24 at 10:03 a.m., Resident 3 was observed in bed. The light in her room was off, the curtain was drawn, and her side of the room was darkened. She stared at the bare, blank wall. During an interview on 7/11/24 11:09 a.m., the Regional Director of Clinical Services (RDCS) indicated, she did not know of any reason why Resident 3 should not be up on a routine basis. The RDCS indicated, Resident 3 had always enjoyed being up and socializing, despite her intellectual disability, she loved to engage with other residents and staff. During an interview on 7/11/24 at 11:56 a.m., the Executive Director (ED) indicated, since she had been at the facility, she had seen Resident 3 up every now and then, but she mostly stayed in bed. The ED indicated she did not know Resident 3 too well yet. When Resident 3's activity participation log was reviewed, the ED indicated there needed to be more variety and rotating 3 simple things and she would talk with the Interdisciplinary team (IDT) to establish a more meaningful and engaging routine and program for Resident 3. On 7/11/24 at 12:10 p.m., Resident 3's medical record was reviewed. She was a long-term care resident with diagnoses which included, but not limited to, cerebral palsy (a congenital disorder of movement, muscle tone, or posture), severe intellectual disability, and down syndrome. Resident 3's nursing progress notes between 1/1/24 and 7/11/24 were reviewed and revealed. There was a total of 36 entries. 8 entries noted that she was in bed, while only one indicated she had been gotten up in her chair. On 7/11/24 at 11:00 a.m., the RDCS provided a copy of Resident 3's activity participation logs for 6/1/24-7/11/24. There were three activities logged for the timeframe: 1. Resident enjoys listening to [NAME] channel/music in her room. 2. Resident enjoys calming music and lotion applied to her hands. 3. Resident enjoys cuddling with childlike toys. There were two entries where the Daily chronicle was read. There was no other variety of activities or participation engagement. Further, of the 6 weekends reviewed for the timeframe above, Resident 3 only received one-on-one engagement on 6/8/24 and 6/15/24. There was no documentation of additional weekend engagement for Resident 3. An annual assessment, titled Preferences for Customary Routine and Activities, dated 1/8/24 indicated, information was obtained from the staff as Resident 3 was unable to answer for herself. The assessment indicated, Resident's 3 preferred time to get out of bed was after breakfast. Every other item was coded, No response or non-responsive. A quarterly assessment, titled Preferences for Customary Routine and Activities, dated 4/12/24 indicated, Resident is 1:1 enjoys lotion applied to hands, calming music, childlike toy animals. Resident 3's comprehensive care plans were reviewed: She had a care plan dated 1/8/24 which indicated, Resident requires individualized activity programming due to having the inability to participate in daily programming. Previous/current interests include lotion applied to hands, listening to calming, soft music, stuffed animals. The only intervention listed for this plan of care was, one-to-one visits, Monday, Wednesday and Friday. She had a care plan dated 5/1/2013 which indicated, Female resident with diagnosis of MR [mental retardation]. Her mental/emotional age is that of a 5-year-old or less. She enjoys have her room decorated in a juvenile theme such as Hello Kitty and princess theme, as evidenced by her smile and laughter when she sees the decorations. Will be involved in activities of interest that promote socialization with others and sensory stimulation. Not eligible for OBRA services. This care plan included the following three interventions, all dated 5/1/2013: 1. Resident will be involved in sensory activities such as having her nails done, lotions and massage, music. 2. Resident will be encouraged to socialize i.e. make eye contact and allow staff to interact with her by holding her hand to promote psychosocial wellbeing. 3. Resident's room to be decorated with comforter, pillow cover, wall decor and accessories in Hello Kitty and princess theme. No additional goals or interventions had been added/revised to her care plan for cognitive abilities, preferences, routines and activity engagement. On 7/11/24 at 1:00 p.m., the Regional Social Enrichment Support Specialist provided a copy of current, but undated facility policy titled, Domains of Wellness & the Social Enrichment Program. The policy indicated, the wellness and enrichment of our residents is a large part of our mission to compassionately serve each resident with quality of care and excellence .for a resident who does not or cannot engage in a meaningful way in either group or independent activities, a One on One program of engagement is required .One on One programs should be individualized based on the resident's life story, preferences and historical activity pursuits .residents who are able should also be considered for other types of group activities such as sensory groups. This will allow some socialization in addition to their One on One engagement 3.1-33(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents environment remained free of acciden...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents environment remained free of accident hazards when medications were not secured for 2 of 8 residents reviewed for secured medication (Resident E and 12). Findings include: 1. On 7/8/24 at 12:20 p.m., Resident E was observed to have her albuterol rescue inhaler in the dining room. The MCSS (Memory Care Support Specialist) indicated to the resident she needed the resident to give her the albuterol inhaler. The resident indicated she could not have it. The MCSS did not get the albuterol inhaler before Resident E went to her room. During a conversation, in her memory care (MC) room, on 7/8/24 at 12:28 p.m., Resident E indicated she still had her albuterol inhaler in her room. She showed the inhaler in her pocket. During an interview, on 7/8/24 at 12:32 p.m., Regional Support Services indicated she was getting agitated in the dining room, so they would re-approach her later. During an interview, in her MC room, on 7/10/24 at 9:24 a.m., Resident E indicated she had her albuterol inhaler, and it was observed in her right pocket. She indicated she had it yesterday too. She showed the inhaler had 66 puffs left in it. During an interview, on 7/10/24 at 11:29 a.m., the Interim Director of Nursing (DON) indicated she talked with the MC nurse this morning and she told the DON she got the albuterol inhaler back from the resident this morning. She indicated she was not aware of the resident had another albuterol inhaler in her pocket. She would go back to MC and try and get the second albuterol inhaler from Resident E. On 7/10/24 at 11:34 a.m., the DON indicated she got the second albuterol inhaler from the resident. On 7/10/24 at 11:45 a.m., Resident E's record was reviewed. She was admitted on [DATE] with severely impaired cognition. Her diagnoses included, but were not limited to, Alzheimer's disease with early onset (brain disorder with loss of memory and thinking skills), epilepsy (brain disorder of sensory disturbance, loss of consciousness), chronic obstructive pulmonary disease (COPD) with hypoxia (respiratory failure). Her physician order, dated 5/29/24, for albuterol sulfate inhaler indicated to provide every 4 hours as needed for shortness of breath. Her respiratory care plan, dated 5/16/24, indicated Resident E had the potential for impaired gas exchange related to COPD, chronic bronchitis, and respiratory failure. A nursing approach indicated to administer her medications as ordered. 2. On 7/8/24 at 11:22 a.m., a pill was observed on Resident 12's over the bed table. She indicated it was a potassium pill. She got it with her morning medications and did not want to take it then. She was saving it for lunch time when she would have more food on her stomach. On 7/9/24 at 11:47 a.m., Resident 12 indicated she had folic acid pills in a easy-to-open, unlabeled prescription bottle on her bedside table and an over-the-counter bottle of folate (folic acid) was observed in the bedside table drawer. The unlabeled prescription bottle had 4 whole pills and 3 half pills. On 7/10/24 at 9:03 a.m., Resident 12 was observed to have the folic acid pills in an unlabeled prescription bottle on her bedside table and a bottle of folate pills observed in her top drawer of her bedside table. On 7/10/24 at 12:08 p.m., Resident 12's record was reviewed. She was admitted on [DATE]. Her diagnoses included, but were not limited to, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), and bipolar disorder (psychiatric illness with both manic and depressive episodes). Her physician orders included, but were not limited to, potassium chloride 20 mEq (milliequivalent), dated 2/7/24, by mouth, once a day, between 7:00 a.m. to 11:00 a.m. Her order for folic acid 1 mg by mouth was added on 7/10/24. During an interview, on 7/10/24 at 12:08 p.m., Regional Director of Clinial Services (RDCS) indicated the folic acid (folate) would be added to the self-administration assessment. During an interview, on 7/11/24, the Interim Director of Nursing (IDON) indicated medications should not be in resident rooms unless they have a medication self-administration assessment. A current policy, titled, Self-Administration of Medications, dated 8/98, was provided by the RDCS, on 7/10/24 at 11:04 a.m. A review of the policy indicated, .It is the policy of this facility to respect the wishes of alert, competent resident to self-administer prescribed medications, as allowable under state regulations .A physician order will be obtained specifying the resident's ability to self-administer medications and , if necessary, listing which medications will be included in the self-administration plan .Storage of self-administered medications will apply with state federal regulations. All bedside medications will be maintained in a secured location in the resident's room 3.1-45(a)(1) 3.1-45(a)(2)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observations and record review, the facility failed to ensure appropriate mediation storage was implemented when single-dose vials were labeled and dated, stored external medications from int...

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Based on observations and record review, the facility failed to ensure appropriate mediation storage was implemented when single-dose vials were labeled and dated, stored external medications from internal medications and dated inhalers once opened for 2 of 4 medications carts observed (Carts 100 hall and 300 hall). Findings include: 1. On 7/8/24 at 9:45 a.m., the 300-hall medication cart was observed. The following was observed inside the cart: a. Hydrophilic wound care dressing (a topical ointment) was observed in a drawer with oral inhalers. b. Lidocaine injectable solution was in the cart and did not have a label or date on the vial. c. Resident 208 had an albuterol HFA 90mcg (microgram) inhaler. It lacked a date to indicate when it was opened. She also had an incruse ellipta 62.5 inhaler. It lacked a date to indicate when it was opened. d. Resident 21 had a breziri aerosol inhaler. It lacked a date to indicate when it was opened. e. Resident 46 had an albuterol sul inhaler 90mcg. It lacked a date to indicate when it was opened. 2. On 7/8/24 at 10:10 a.m., the 100-hall medication cart was observed. The following was observed inside the cart. a. Resident 43 had diclofenac sodium gel in the medication cart with oral inhalers. b. Resident 44 had a Ventolin inhaler 90mcg inhaler in the cart. It lacked a date to indicate when it was opened. A policy titled, Storage and Expiration of Medications, Biologicals, Syringes and Needles was provided by the Regional Director of Clinical Services (RDCO) on 7/9/24 at 1:34 p.m. It indicated, . Facility should ensure that medications and biologicals have not been retained longer than recommended by the manufacturer or supplier guidelines or . returned to the pharmacy or supplier . Facility should ensure that external use medications and biologicals are stored separately from internal use medications and biologicals . 3.1-25(j) 3.1-25(m) 3.1-25(n)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to administer a pneumococcal vaccination to a resident who gave consent to receive the vaccination for 1 of 4 residents reviewed for vaccinati...

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Based on record review and interview, the facility failed to administer a pneumococcal vaccination to a resident who gave consent to receive the vaccination for 1 of 4 residents reviewed for vaccinations (Resident 35). Findings include: On 7/11/24 at 10:25 a.m., a record review was completed for Resident 35. She had the following diagnoses which included but were not limited to unspecified dementia, unspecified protein-calorie malnutrition, type 2 diabetes, and asthma. On 3/26/24, the resident's responsible party signed a consent for Resident 35 to receive a pneumococcal vaccination. It was not administered. On 7/11/24 at 11:25 a.m., the Regional Director of Clinical Services (RDCO) indicated the vaccination was not administered and she would get it scheduled today. A policy was provided by the RDCO on 7/10/24 at 2:02 p.m. It indicated, .On admission resident(s) will be screened for pneumococcal vaccination. If a resident meets criteria .will be offered the vaccination . 3.1-18(b)(5)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure Resident Council Grievance concerns related ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure Resident Council Grievance concerns related to call light wait and response times were addressed in a timely and effective manner to prevent ongoing concerns. This deficient practice had the potential to affect 10 of 53 residents who attended the Resident Council Meeting and complained on behalf of all 53 residents who resided in the facility. Findings include: On 7/9/24 at 9:36 a.m., the call light for room [ROOM NUMBER] was observed. It was illuminated, flashed and alarmed at the nurse's station. Several staff members passed the light. On 7/10/24 at 11:00 a.m., Resident 35 was heard as she yelled out, Nurse! over and over. After five minutes, Resident 35 yelled again, with a louder voice and frustrated tone. This visitor knocked and entered her room to ask what the resident needed assistance with. Resident 35 indicated she wanted to get out of bed, but no one would listen to her. Within seconds of the visitor's entrance into the room, 4 staff members came to answer the light. On 7/10/24 at 11:28 a.m., Resident 12's call light was illuminated, flashed and sounded at the nurses' station. After more than 5 minutes, this visitor knocked and asked the resident what she needed assistance with. The resident indicated she was still waiting for her morning medications. During the interview, the Executive Director (ED) entered the room to take over her concern. On 7/10/24 from 11:37 a.m. until 11:43 a.m., the call light for room [ROOM NUMBER] was illuminated, flashed and sounded at the nurses' station. Two nurses stood at the medication cart one door down from the illuminated call light and carried on a personal conversation. This visitor saw two Certified Nursing Aides, (CNAs) who came up the hall and asked if room [ROOM NUMBER]'s light had been answered. One unidentified CNA indicated; they were on the way to address it at that time. On 7/10/24 at 11:43 a.m., the call light for room [ROOM NUMBER] turned on. Two nurses were sitting at the nurses' station. The alarm at the nurses' station continued for over 5 minutes before the ED came to the nurses' station and asked someone to answer the light. At 11:52 a.m., one of the nurses took a glass of ice to the room and turned off the light. On 7/11/24 at 9:16 a.m., room [ROOM NUMBER]'s bathroom call light was observed illuminated and sounded for over 5 minutes. This visitor knocked and entered to ask the resident what she needed assistance with and found the resident on the toilet. At that time, the ED came to take over the concern. On 7/11/24 at 12:49 p.m., the call light for room [ROOM NUMBER] was observed illuminated and alarmed for over 5 minutes. There were two nurses at the desk who did not get up to answer the light until this visitor knocked and entered the room. On 7/10/24 at 1:20 p.m., the Resident Council Minutes were reviewed and revealed the following. A meeting was held on 4/5/24 and 11 residents were present. They complained that call light response time was too long, night shift concerns for call lights. A Follow-Up response form dated 4/5/24 indicated education and in-service was provided to staff to answer call lights on time. A meeting was held on 4/26/24 and 7 residents were in attendance. They complained that call light response time was improved, but they still waited a long time. A meeting was held on 5/3/24 and indicated, concerns identified during the previous meeting, call lights not answered promptly. A Follow-Up form dated 5/3/24 indicated staff had been educated on answering call lights promptly. A meeting was held on 7/5/24 and 8 residents were in attendance. They complained, half an hour up to an hour [call light] wait time. A Follow-Up form dated 7/8/24 indicated education was provided to the staff to address call light wait times. Records of the above-mentioned education/in-service records were requested and provided by the Regional Director of Clinical Services (RDCS) on 7/10/24 at 1:50 p.m. The In-Service binder was reviewed. Although there were various attendance sheets with staff signatures and a summary of the meeting, there was no accompanying documentation of what was reviewed, how it was reviewed, and/or additional education or training for ineffective in-services. Additionally, there were several attendance logs with signatures, but no summary or title of the in-service. On 7/10/24 at 2:00 p.m., the RDCS indicated, the previous Director of Nursing (DON) had been responsible for the implementation and organization of the Facility's In-Service Program, but evidently had not kept up with the documentation. No additional documentation could be provided. On 7/11/24 at 1:00 p.m., the RDCS provided a copy of the current facility policy titled, Resident Council, dated 2/2020. The policy indicated, The facility will promote and support the resident's right to participate and organize resident council. The council will be used to communicate concerns, give suggestions for future programming and events, and otherwise participate in and guide facility life . concerns or suggestions from the meeting will be addressed by the appropriate department. The Executive Director will review all minutes and concerns to ensure thorough resolution of concerns 3.1-3(k)
May 2023 12 deficiencies 1 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** A. Based on observations, interviews and record review, the facility failed to ensure non-pressure wounds on a resident's toes w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** A. Based on observations, interviews and record review, the facility failed to ensure non-pressure wounds on a resident's toes were treated in a timely manner and failed to follow up on an arterial doppler causing a delay in treatment of the wounds which resulted in osteomyelitis, gangrene, and cellulitis for 1 of 3 reviewed for quality of care (Resident 45). B. Based on observation, interview, and record review, the facility failed to ensure residents had appropriate skin assessments and interventions in place to address non-pressure wounds for 2 of 3 residents reviewed for skin management (Residents 31 and 21). The immediate jeopardy began on 4/25/23 when Resident 45 was noted to have developed new wounds on his left and right toes. No treatments were ordered until 4/27/23. The wound doctor observed the wounds on 4/28/23 and diagnosed the resident with osteomyelitis. A bilateral doppler ultrasound was ordered on 4/28/23 and completed on 5/1/23. However, the facility failed to follow up in a timely manner to receive the results which were not on the resident's file until 5/24/23. The resident went to the podiatrist on 5/22/23 where she was able to probe to the bone on both first and fifth digits. The podiatrist sent the resident to the hospital. The hospital admitted the resident with osteomyelitis of the left hallux and left fifth digit, cellulitis of the left foot, exposed bone on left hallux, and gangrene of left fifth digit. The resident would need amputations of the toes. The Executive Director (ED), the Director of Nursing (DON), the Regional Support for Social Services (RSS), and Regional Director of Operations (RDO) were notified of the immediate jeopardy on 5/24/23 at 2:28 p.m. The immediate jeopardy was removed on 5/26/23, but noncompliance remained at the lower scope and severity level of isolated, no actual harm with potential for more than minimal harm that is not immediate jeopardy. Findings include: A. On 5/23/23 at 10:00 a.m., Resident 45's medical record was reviewed. Resident 45 was transferred from another skilled nursing facility and admitted to [NAME] Healthcare on 3/3/23. He admitted with diagnoses which included, but were not limited to, a history of non-ST elevation myocardial infarction (heart attack), cerebral infarction (stroke), congestive heart failure, type II diabetes mellitus (a blood sugar disorder), and need for assistance with personal care. A Transition of Care (TOC) document, dated 3/3/23, from the previous nursing facility indicated he had admitted to their facility with a diagnosis of osteomyelitis (inflammation or swelling that occurs in the bone. It can result from an infection somewhere else in the body that has spread to the bone, or it can start in the bone). A nursing admission assessment, dated 3/3/23 at 3:21 p.m., indicated Resident 45 admitted with two areas of compromised skin integrity. One ulcer was noted on his left great toe which measured 1.5 centimeters (cm) long by (x) 1 cm wide. A second ulcer was noted on his left 5th toe which measured 1 cm long by 1 cm wide. An option to proceed with wound care observation, was marked, no. A nursing admission progress note, dated 3/3/23 at 3:39 p.m., indicated Resident 45 was noted to have a 1.5 cm x 1 cm dark scab to his left great toe and a 1 cm x 1 cm area to the lateral side of his 5th toe which was red in color. A baseline care plan, initiated 3/5/23, indicated Resident 45 was at risk for further skin break down due to, .osteomyelitis to L [left] foot and arterial ulcers to L toes A second baseline care plan, initiated, 3/5/23, indicated Resident 45 was at risk for pain, also related to arterial ulcers on his left foot. The record lacked documentation of interdisciplinary team (IDT) follow up related to the areas noted on admission. The record lacked documentation the physician was notified of osteomyelitis in his left foot and/or the areas on his toes noted upon admission. On 3/15/23 Resident 45 was initially seen by the Medical Director (MD). The evaluation indicated no issues with the resident's skin and lacked a review of his history of osteomyelitis and the two areas noted on his toes upon admission. A follow up was conducted by the MD on 3/27/23. The evaluation lacked a review of his history of osteomyelitis and the two areas noted on his toes upon admission. Resident 45's shower sheet/bathing records were reviewed and revealed he had only received bed baths, and no skin issues were noted until 4/25/23 when the aide noted, right foot and left foot had open areas. A nursing progress note, dated 4/25/23 at 2:26 p.m., indicated Resident 45 was noted to have redness and drainage to his left 5th toe and great toe. The MD was onsite and made aware. The Nurse and MD observed Resident 45's left foot. The MD gave no new orders at that time. A new Skin Event was opened on 4/25/23 at 2:47 p.m. which indicated, yellowish drainage on the left great and 5th toes and bright red. Measurements were not recorded. The MD was made aware and gave no new orders. The skin event indicated, Resident noted to have redness and drainage to the left 5th and great toe .MD on site and was made aware. MD and writer observed resident left foot. No new orders given at this time. During an interview on 5/24/23 at 10:21 a.m., LPN 52 indicated she was working on 4/25/23 when a CNA notified her, Resident 45 had open areas on his right and left foot which she found during a bed bath. LPN 52 immediately went to assess the areas and upon her observation she was very concerned. His toes were black and had a lot of drainage. The MD was in the facility at that time, and she asked him to come look. LPN 52 and the MD observed Resident 45's feet. When LPN 52 and the MD left his room, the MD told her it looked like he had osteomyelitis. He showed her a picture example on his phone and indicated the resident would probably lose his foot. The MD did not give LPN 52 any orders at that time. During an interview on 5/25/23 at 6:40 p.m., CNA 53 indicated she worked weekend option and had only worked with the resident once before but not on a shower day. So 4/25/23 was the first time giving him a bath. He was really pleasant and cooperative. While giving him a bed bath she did the top area first and kept his socks on to keep him warm. When she got to the bottom, it was horrible. It was not a situation where she felt comfortable finishing the bath, dressing the resident and changing the bed. She needed to get help right way! It startled me to the point, I thought his toes are falling off, this is scary! She could not identify which toe was the problem as it was his whole foot. It scared me to death. His whole foot was pale. The doctor was there that day, and he came down to look at it. He pressed on the resident's foot, the resident said he could not feel the pressure. The foot was white and did not turn pink with pressure. CNA 53 was surprised he was not sent to the hospital. She indicated she had been a CNA long enough to know that his foot did not get that way in just a couple of days. She indicated there was no way his toes and foot could have been missed if the socks were being taken off during bed bath and it was important to inspect residents' feet. During an interview on 5/24/23 at 10:11 a.m., Licensed Practical Nurse (LPN) 51 indicated she did not recall any issues with Resident 45's feet until the new areas were found in April. She had returned to work after a weekend and saw a new skin event had been initiated by another nurse. She went to Resident 45 to inspect the area and was alarmed at the condition of his left foot. She asked LPN 52, (the nurse who opened the event on 4/25/23) about the areas. LPN 52 told her, a CNA found the areas and let her know. When she assessed the area, she was also concerned and even observed the foot with the MD, but he did not give any orders at that time. LPN 51 indicated, since she was told the MD was already aware, she notified the DON who instructed her to open additional events, get measurements, call the MD, and ask orders. LPN 51 described his toes as, very icky. The 5th digit was macerated with eschar and had yellow slough and drainage. There was a new area to the top of his great toe that was flattened and black. The top of his right great toe had redness and warmth and appeared possibly infected. LPN 51 indicated, the condition of his feet was advanced, and the areas could not have developed overnight. Resident 45 always wore the non-skid socks and did not complain about pain. He was in a regular bed, and it was not until the area were found that the footboard of the bed was removed. LPN 51 indicated Resident 45 usually only got bed baths, and the CNAs should have been removing his socks to observe his feet. A nursing progress note dated 4/27/23 at 3:25 p.m., indicated, Resident 45 was in bed and received a full assessment. New orders were noted for areas to top of his 5th toe, bottom of 5th toe, top of great left toe, inside 1st big toe, and right great toe. The corresponding Skin Events were reviewed: On 4/27/23 at 2:54 p.m., a new area located on the left 5th to which measured 1.3 cm long by 3.4 cm wide. Yellow slough was present as well as redness/warmth (a sign of infection). On 4/27/23 at 3:01 p.m., a new area located on the left bottom of the 5th toe which measured 1.5 cm long by 1 cm long with redness and warmth present. Also noted to be back/brown/dark. On 4/27/23 at 3:08 p.m., the top of the left great toe measured 2.8 cm wide by 2.7 cm long. It was an open area with yellow drainage, redness, and warmth were present. Also noted to be black/brown/dark, (two days prior had been right red). On 4/27/23 at 3:15 p.m., a new area located on the left inner 5th toe which measured 5 cm long by 2.1 cm wide. Yellow slough, redness, and warmth were present. On 4/27/23 at 3:05 p.m., a new area located on the right great toe which measured 1.5 cm long by 1.5 cm wide. It was noted to be bright red with warmth present. Physician's orders, initiated on 4/27/23 (2 days after wounds were found) indicated to cleanse the areas with wound cleanser, apply Xeroform (a type of wound dressing/treatment) and cover, daily. A physician's order was initiated on 4/28/23 to obtain a bilateral doppler ultrasound, (a noninvasive test that can be used to estimate the blood flow through your blood vessels). A nursing IDT progress note, dated 4/28/23 at 2:14 p.m., indicated, the DON, the Minimum Data Set Coordinator (MDSC), Unit Manager (UM) and Wound MD were present. Wounds were described as arterial ulcer on the left great toe with 25% epithelial 35% slough 40% eschar, mild serosanguineous exudate, edges intact, necrotic tissue removed. The Left 5th toe had no drainage, edges intact, 70% eschar and 30% epithelial. Treatments were in put in place, antibiotics, podiatry referral, and arterial doppler. A nursing progress note, dated 4/28/23 at 2:44 p.m., indicated the Wound MD was in to evaluate Resident 45's left foot. A new order was received to start a Peripherally Inserted Central Catheter (PICC) and antibiotic for 6 weeks. A nursing progress note, dated 5/1/23 at 1:21 p.m., indicated a contracted mobile diagnostic and imaging company was noted at the facility to obtain an arterial doppler for Resident 45's left foot. Results were pending. A physician's order for intravenous (IV) meropenem (an antibiotic medication) was obtained on 4/29/23 with the indication for osteomyelitis in the left great toe. A referral was made for Resident 45 to be evaluated and treated by a podiatrist and a nursing progress note, dated 5/22/23 at 10:00 a.m., indicated the doctor from the podiatrist office phoned to inform the facility that Resident 45 was being transferred to the emergency room (ER) for further evaluation and treatment and possible admission for amputation. On 5/24/23 at 8:30 a.m., a copy of a SOAP (subjective/objective/assessment/plan) evaluation conducted by the Doctor of Podiatric Medicine (DPM) was provided. The evaluation indicated, .patient states that for the past 6 months he has had ulcers on his left foot . Ulcer #1: located on the left great toe is [NAME] Grade 3 [deep ulcer with abscess or osteomyelitis) arterial. Wound is full thickness and measured 1.5 cm long by 1.2 cm wide and 0.3 cm deep with moderate serous drainage, undermining noted and was able to be probed to the bone. Ulcer #2: located on the left 5th toe is [NAME] Grade 3 arterial, full thickness and measured 2 cm long by 1.5 cm wide but depth could not be measured. Ulcer #2 had heavy purulent drainage, tan in color with 25% eschar and tunneling noted. Ulcer #2 was also noted with Erythema and fluctuant tracking along the planter aspect of the arch in line with the 5th flexor tendon. When lanced, purulent material expressed from the fluctuant area in the arch Plan: discussed bone infection and the implications it has on healing and limb loss . I stressed the need to treat the problem aggressively. Recommended excision of the infected [NAME] with culture and biopsy of the area . I am very concern with the appearance of the left foot. As there is purulent drainage and he is already on IV antibiotics with a PICC line. He also had exposed bone to 1st and 5th toes of the left foot necessitating amputation of both. He has non-palpable pulses which will need vascular work up before any surgery can be completed. He will also need an MRI. Advised he be sent to the hospital A hospital ER evaluation, dated 5/22/23, indicated Resident 45 came to the Emergency Department (ED) from the podiatrist for a possible arterial occlusion and osteomyelitis of left foot. The podiatrist could not find a pulse in his left foot there was evidence of first and fifth digit dry gangrene. There was drainage out of the planter aspect of the left foot. A CTA (Computed Tomography Angiography- a type of medical test that combines a CT scan with an injection of a special dye to produce pictures of blood vessels and tissues in a part of your body) indicated, .left superficial femoral artery multiple tandem high-grade stenoses, occlusions and minimal reconstruction of the popliteal artery and runoff vessels, the posterior tibial artery is opacified across the ankle on delayed phase imaging A hospital podiatrist consult indicated the DPM was able to get quite a bit of pus out of the foot at bedside from the digit and extending into the medial arch concerning for abscess. She was also able to probe to the bone on both right and fifth digits. The DPM was concerned about blood flow as pulses were not palpated to the left foot, fifth digit had dry gangrene to the planter lateral aspect of the digit. There was a small area in plantar medial arch of necrotic ulcer. The report indicated, .patient has exposed bone on left hallux and gangrene of left fifth digit so will need amputation of these digits but would prefer to optimize perfusion first to help with healing of surgery, per DPM there was concern of infection tracking down flexor tendon, so I did order an MRI to assess for extent of infection During an interview on 5/23/23 at 12:54 p.m., Resident 45's Power of Attorney (POA) indicated, she was unaware Resident 45 had been sent to the hospital or that he had new wounds on his feet. She was concerned about how it would affect his ability to recover, since he was a diabetic and had a history of wounds. He had been doing so well and was recovering from the stroke, she had even planned to make arrangements to have her POA revoked so that he could be independent again. During an interview on 5/23/23 at 2:00 p.m., the MD indicated he rounded at the facility on a weekly basis and was usually in the facility every Tuesday from 10:00 a.m.- 6:00 p.m. He would visit residents upon their admission and conduct comprehensive assessment and evaluation. This assessment would include a comprehensive skin assessment, but only of exposed skin. He indicated, I only look at skin I can see, just the exposed parts. I do not typically check unexposed skin unless the resident and/or staff indicated there was a need, if there is a treatment or bandage in place, I don't remove it. During an interview on 5/23/23 at 2:06 p.m., Certified Nursing Assistant (CNA) 50 indicated, Resident 45 was complaint with his care and treatments. He was pleasant and agreeable. He was interactive and enjoyed conversations. CNA 50 only worked with Resident 45 in the previous couple of weeks, so she was unable to visualize his foot before he left, but she remembered that there was quite a bit of redness to his whole left foot and the start of redness to his right foot. His feet were tender, so she tried to be careful. During an interview on 5/23/23 at 2:51 p.m., the DON indicated Resident 45 never had a doppler ultrasound as a resident at the facility. The above stated physician order and progress notes were reviewed with DON at this time, and she indicated she would double check. During a follow up interview on 5/23/23 at 2:51 p.m., the DON indicated when Resident 45 admitted to the facility, he did not have any open areas that she could recall. Several weeks later, his toes didn't look right and they had begun to change color, so the wound doctor was called in for an evaluation. The DON indicated it was her expectation that upon admission and identification of any skin integrity issues, the areas should be reported to the IDT team, so that the IDT team could review, evaluate and determine if the areas needed to be followed up with or not. During an interview on 5/24/23 at 9:16 a.m., the DON provided a copy of the doppler results and indicated she logged onto the website and found that the results were uploaded so she was able to obtain a copy. Until that time, the results had not been obtained by the facility. It was the DON's expectation for nursing staff to follow up on tests results in a timely manner. The results of the doppler, dated 5/2/23, were reviewed and revealed, .1. Left dorsal pedis artery not visualized may not exclude occlusion. 2. Segmental stenosis in the rest of bilateral lower extremity arteries especially in bilateral superficial femoral and the visualized infrapopliteal arteries. Further examination suggested which may include CT angiography among other workup During an interview on 5/24/23 at 10:03 a.m., the Minimum Data Set Coordinator (MDSC) indicated she had conducted the nursing admission assessment on Resident 45. When the MDSC inspected his feet, she noted the two areas on his toe. She indicated as a nurse she could not diagnosis because that was out of her scope of practice. She did not know what to classify the areas as and that was why she put a follow up progress note in with more details about the areas. Additionally, it was important to note skin integrity issues on the admission assessment so that IDT could follow up as needed. The MDSC indicated, the areas were not open or draining at that time, and she indicated they looked more like scabs. When skin areas were noted on the admission assessment, it should trigger the IDT team to review and determine if further follow up was warranted or not. She did not know why the IDT team did not review his feet after admission. On 5/24/23 at 2:50 p.m., a visit was attempted with Resident 45 at the hospital. He was out of the room at that time. His nurse, a Registered Nurse (RN) for the hospital indicated, he was undergoing a stress test as a part of pre-surgery preparations. She indicated his left foot was in very bad condition and amputation was a certainty. The doctors were concerned about the extent and spread of the infection, as it may have traveled up his leg through the tendon in his foot. If they were unable to restore good enough blood flow to the leg, he may require an amputation below the knee. On 5/25/23 at 11:16 a.m., Resident 45 was observed while in-patient at the hospital. He was reclined in bed. His left foot was wrapped. When asked what happened to his foot, Resident 45 indicated, it's F----- up! When asked what happened, he indicated, I don't know I guess I just have wounds, I think they are going to take my foot off. When asked if the nurses and aids were checking his feet while he was at the facility, he indicated, he thought they were, but when he got bed baths he could not remember if they took his socks off or not. During an interview on 5/25/23 at 11:20 a.m., Resident 45's hospital nurse indicated he was receiving IV heparin due to the occlusions as a blood thinner to try and prevent another stroke. He was also on IV meropenem for the osteomyelitis. She checked his most recent physician notes and indicated, he was going to be transferred to another hospital for more extensive testing and procedures. An MRI performed the day before was positive for osteomyelitis to his whole left foot. On 5/25/23 at 11:30 a.m., Resident 45's left foot was observed. His 5th digit was observed to be fully black from the base of the toe to the tip of his toe, dry and looked like a stone. The tip of his great toe was observed. It was swollen and bulged outward with an oval shaped wound. The wound bed was noted with scant yellow slough, the edges were rolled over and macerated. The top/right side of his great toe had a scabbed, irregular shaped area with reddish-brown dried crust. There was a small puncture wound on the bottom of his foot, in the middle of his arch. Purulent drainage was noted. During an interview on 5/25/23 at 12:40 p.m., the Wound Doctor (WMD) indicated he was asked to see Resident 45 for new areas on his foot. He saw Resident 45 on 4/28/23. By the time, the WMD saw his foot, there was already exposed bone, and he was certain it was infected with osteomyelitis. He was not the doctor who ordered the arterial doppler therefore did not follow up for the results. If he had ordered the test, he would except results and follow up within a couple of days. On a follow up visit on 5/19/23 the WMD indicated it appeared to have worsened and if there had not already been a podiatrist referral scheduled, he would have sent him out. At this time, the WMD provided copies of his wound notes for review. An initial wound evaluation, dated 4/28/23, indicated wounds present on the left 5th toe and great toe. They were classified as arterial ulcers with osteomyelitis of the left great toe and the resident had a history of osteomyelitis of the left great toe and had a history of stroke and heart attack. The peripheral pulse was palpable but weak, his feet were pale, and the left great toe was erythematous and warm. Wound #1 was classified as full thickness with exposed bone and etiology of arterial insufficiency, located on the left 5th toe. The wound measured 1.5 cm long by 3.2 cm wide and 0.1 cm deep with subcutaneous tissue exposed and a small amount of serosanguineous drainage. There was a large (67%-100%) amount of necrotic tissue within the wound bed including eschar. Wound #2 was also classified as a full thickness arterial wound with exposed bone. The wound measured 4.2 cm long by 3.7 cm wide and 0.6 cm deep. There was bone, muscle and subcutaneous tissue exposed. There was a small amount of serosanguineous drainage noted and there was a large amount of necrotic tissue within the wound bed including eschar and adherent slough. At that time, the WMD gave new orders to start IV antibiotic of meropenem for osteomyelitis of the right great toe and also gave a general note, .refer to outside podiatrist regarding possible need for amputation of left toe/s. A WMD note, dated 5/5/23, indicated healing was unlikely and to anticipate then need for surgical intervention per podiatry. A WMD note, dated 5/19/23, indicated the left great toe area was stable but slightly enlarged. Plan was to continue IV meropenem for osteomyelitis but there was a concern that the antibiotic may not reach target tissue in a sufficient concentration to be effective given arterial insufficiency. Await input from podiatry consultant on 5/22. I am concerned the distal left foot remains at risk and amputation may yet be indicated . During a follow up interview on 5/25/23 at 3:10 p.m., the MD indicated he only visited with the resident on 3/14 upon his admission. At that time, he indicated there were no issues with his feet or legs. The MD indicated he did not recall anything significant about the resident's foot or toes. When the nursing progress note from 4/25/23 was read to MD, he indicated he did not recall seeing the resident's foot. On 5/24/23 at 2:15 p.m., the Executive Director (ED) provided a copy of current facility policy titled, Nursing Admission/Return admission Policy and Procedure, revised 2/2019. The policy indicated, It is the policy of American Senior Communities to provide baseline and accurate documentation of the mental and physical condition of each resident admitted . Initial Nursing Assessment: admission Observation . a thorough head to toe assessment (including skin) must be done at admission. Any altercations in skin integrity must be identified on nursing assessment. They physician must be notified for specific treatment orders . After completion of the admission nursing assessment a Baseline care plan will be initiated for all new admissions On 5/24/23 at 2:15 p.m., the Executive Director (ED) provided a copy of current facility policy titled, Skin Management Program, revised 5/2022. The policy indicated, .Procedure for altercations in skin integrity- Pressure and non-pressure . altercations in skin integrity will be reported to the MD/NP . Treatment will be obtained from MD/NP. All altercations in skin integrity will be documented on the admission observation in the medical record on the admission observations . The wound nurse/designee will be notified of altercations in skin integrity . the wound nurse/designee will complete further evaluation of the wounds identified and complete the appropriate skin evaluation on the next business day On 5/24/23 at 2:15 p.m., the Executive Director (ED) provided a copy of current facility policy titled, Labs and Diagnostics, dated 11/2017. The policy indicated, It is the policy of American Senior Communities to provide or obtain laboratory and diagnostic services to meet the needs of its residents. The facility is responsible for the quality and timeliness of the services On 6/1/23 at 2:39 p.m., Resident 45's family member indicated he had his leg surgically amputated above the knee and was recovering. The immediate jeopardy that began on 4/25/23, was removed on 5/26/23, when the facility provided education to all nursing staff for admission process, skin management, and follow up for labs and diagnostics. Further, a facility wide skin-sweep was conducted for all residents as well as an audit of ordered labs/diagnostics to ensure timely follow up. The noncompliance remained at the lower scope and severity level of no actual harm with the potential for more than minimal harm that is not immediate jeopardy because of the facility's need for continued monitoring. B1. On 5/26/23 at 11:18 a.m., Resident 31 was randomly selected for review during the IJ removal. At that time, he was observed seated in his wheelchair beside his bed in his room. He was agreeable and allowed Licensed Practical Nurse (LPN) 23 to remove his socks and shoes, so that an observation of his feet could be conducted. Upon removal of his socks, his bilateral (both right and left) feet, were observed to be discolored. They were ashy and dusky dark purple. The discoloration continued up both of his legs to just below his knees. His legs were very dry, flakey, and scaley with shedding skin. His legs were also deep purple in color. When asked about the discoloration, LPN 23 indicated his legs were not discolored, he only had dry skin. On 5/26/23 at 12:40 a.m., Resident 31's medical record was reviewed. He was a long-term care resident with diagnoses which included, but were not limited to, cellulitis (bacterial skin infection) and peripheral vascular disease (PVD- A circulatory condition in which narrowed blood vessels reduce blood flow to the limbs and can cause the color of the legs and feet to change which can be a sign that not enough nutrients or oxygen are able to be supplied to the legs and feet by the blood). He had a comprehensive care plan, initiated 1/30/21 and revised 5/23/23, which indicated he was at risk for ineffective tissue perfusion related to PVD. The care plan lacked person-centered revision and/or interventions that identified the discoloration of his bilateral lower extremities (BLE). He had a comprehensive care plan, initiated 8/12/202 and revised 5/23/23, which indicated he was at risk for further skin breakdown due to concerns which included, but were not limited to, cellulitis, history of venous ulcers and limited sensory perception. The care plan lacked person-centered revision and/or interventions to identify the discoloration of his BLE. He had a comprehensive care plan, initiated 8/12/20 and revised 5/23/23, which indicated he was at risk for pain related to a left hip fracture, decreased ambulation, PVD and refusal to bear weight on his left lower extremity. The care plan lacked person-centered revision and/or interventions to identify the discoloration of his BLE. Resident 31's weekly skin assessments were reviewed. The assessments completed between 1/27/23 - 5/19/23 all lacked documentation, indication, and/or intervention to identify and/or address the discoloration of his legs. A weekly skin assessment dated [DATE], indicated, a podiatry referral was needed. The record lacked documentation of follow up to schedule the podiatrist visit. The record lacked documentation of identification of his chronic discoloration, therefore no additional monitoring or interventions were in place. On 5/26/23 at 12:11 p.m., the DON provided a copy of a skin-sweep tool for Resident 31. She indicated, as a part of the IJ removal process, a facility-wide skin-sweep had been conducted to ensure residents had not developed new skin integrity issues which had not already been identified, and to ensure previously identified areas had appropriate treatments in place. The DON indicated she had conducted the skin assessment on Resident 31, and there were no areas of concern that she recalled. On 5/26/23 at 12:18 p.m., Resident 31's BLE were observed with the DON and Regional Clinical Consultant (RCC) 24. Upon visualization, the DON indicated, the discoloration of Resident 31's BLE were chronic and had always been there because of his PVD. He did not have any new open areas. His legs were always discolored and appeared to be very dry and flakey.B2. On 5/22/23 at 10:48 a.m., Resident 21 was observed in his room. He had 3 circular wounds to his face: one on his forehead, one between his eyebrows, and one on the end of his nose. He pulled up the sleeves of his shirt to show multiple circular wounds on his bilateral (both) arms. No dressings were observed. On 5/24/23 at 12:37 p.m., Resident 21's wounds were observed. He continued to have the three circular wounds to his face and six circular wounds to his bilateral anterior arms. He raised his shirt and indicated he had wounds on his belly button. He raised his shirt, exposing his lower back exposing 4 wounds. He pulled up his pant legs, exposing his bilateral lower legs. There were numerous wounds, approximately 50 small wounds. He had no dressings on any of these wounds. On 5/24/23 at 12:39 p.m., Resident 21 indicated he received his shower the day before. At the end of the shower he indicated he was all bloody. On 5/23/23 at 2:08 p.m., Resident 21's record was reviewed. His diagnoses, included but were [TRUNCATED]
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure person-centered comprehensive care plans were reviewed and revised in a timely manner to accurately reflect the residen...

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Based on observation, interview and record review, the facility failed to ensure person-centered comprehensive care plans were reviewed and revised in a timely manner to accurately reflect the resident's conditions for 3 of 5 residents reviewed for care plans (Resident 18, 21, and 52). Findings include: 1. On 5/22/23 at 10:50 a.m., Resident 52 was observed lying in bed with the sheet off of his lower legs. Resident 52 did not have any wound dressings on his feet. Resident 52 indicated he did not have any wounds on his feet. A comprehensive record review was completed on 5/24/23 at 12:30 p.m. He had the following diagnoses, but not limited to acute infarction of the spinal cord, muscle weakness, anxiety, orthostatic hypotension, neurogenic bowel, neuropathic bladder, and paraplegia. The record lacked documentation of any physician's orders for treatments and current wound measurements to Resident 52's feet. Resident 52 had a care plan dated 3/13/23 that indicated he admitted to the facility with a pressure injury to his left heel. He was at risk for impaired healing due to paraplegia state, mechanical lift, neurogenic bladder and bowel, hypotension, alcohol abuse, need for assistance with personal care, anxiety, and tethering equipment against skin. The goal, dated 6/13/23, indicated the wound would be free of signs and symptoms of infection. Interventions included to notify the physician of worsening or no change in wound or for signs and symptoms of infection and to assess wound weekly including documenting measurements and the description of the wound. 2. During an observation on 5/22/23 at 9:30 a.m., Resident 18 was observed wheeling himself in a wheelchair near the front entrance of the facility. He was wearing headphones and indicated he was having a great day. A comprehensive record review was completed on 5/25/23 at 2:30 p.m. Resident 18 had the following diagnoses but not limited to type 2 diabetes mellitus, end stage renal disease, weakness, seizures, neuropathy, absence of left leg below knee, benign prostatic hypertrophy, anemia, essential hypertension, chronic obstructive pulmonary disease, depression, and myocardial infarction. Resident 18 had a care plan, dated 1/26/23, that indicated he was at risk for elopement per the elopement risk assessment. The goal, dated 7/19/23, indicated resident was to remain safely in the facility through the next review. An intervention, dated 1/26/23, indicated to redirect resident to activities of interest such as going to the dining area for activities. During an interview with the Executive Director on 5/26/23 at 11:26 a.m., she indicated Resident 18 was not at risk for elopement. She indicated he wheeled himself around with his headphones on listening to music. 3. On 5/23/23 at 2:08 p.m., Resident 21's record was reviewed. His diagnoses, included but were not limited to chronic obstructive pulmonary disease (COPD), diabetes mellitus (blood sugar disorder), depressive episodes, chronic pain, cellulitis (inflammation of subcutaneous tissue) of bilateral (both) lower limb and right upper limb, insomnia (sleepless), pruritis (itching), anxiety disorder, and cognitive impairment. A self-administration care plan, revised 4/13/23, indicated Resident 21 chose to self-administer topical medication. The goal was to safely self-administer medications. The nursing approaches were to complete the ASC (American Senior Communities) Medication Self Administration Request/Evaluation quarterly as needed, keep the medications out of reach of other residents, notify the MD of any problems, and provide education to resident on proper use of medication. A nursing progress note written by the Director of Nursing (DON), dated 5/4/23 at 8:11 a.m., indicated the pharmacy notified the facility of a non-covered medication: Temovate (clobetasol). The physician was updated and the was order was discontinued due to non-compliance. The resident was notified. A physician order, discontinued on 5/4/23, indicated to apply Temovate (clobetasol) (a highly potent steroid that helps reduce inflammation in the body to treat inflammation and itching caused by skin conditions) 0.05 % ointment topically every shift to the bilateral lower extremities. The April and May Medication Administration Records (MARs) were reviewed. Resident 21 had continuous use of Temovate (clobetasol) until it was discontinued on 5/4/23. On 5/26/23 at 10:56 a.m., the Clinical Regional Consultant 24 indicated Resident 21 did not have a self-administration assessment for medications. A current policy, titled, IDT (Interdisciplinary Team) Comprehensive Care Plan Policy, dated 10/2019, was provided by the Executive Director (ED), on 5/24/23 at 12:22 p.m. A review of the policy indicated, .Each resident will have a comprehensive person-centered care plan developed based on comprehensive assessment. The care plan will include measurable goals and resident specific interventions based on resident need .Care plan problems, goals, and interventions will be updated based on changes in resident assessment/condition, resident preferences or family input 3.1-35(a) 3.1-35(b)(1) 3.1-35(c)(1) 3.1-35(c)(2)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure residents received appropriate nail care for 3 of 3 residents reviewed for nail care (Residents 20, 211, and 212). Fi...

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Based on observation, interview, and record review, the facility failed to ensure residents received appropriate nail care for 3 of 3 residents reviewed for nail care (Residents 20, 211, and 212). Findings include: 1. On 5/21/23 at 11:30 a.m., 5/22/23 at 9:40 a.m., and 5/23/23 at 11:20 a.m., Resident 211 was observed lying in bed. His fingernails were long with a dark brown substance under his nails. During an observation on 5/24/23 at 10:59 a.m., Resident 211 was sitting up in the dining room with a hospital gown on. He indicated he wanted to keep his facial hair and wound like a haircut. His nails were trimmed and clean. A record review was completed on 5/25/23 at 11:09 a.m. Resident 211 had the following diagnoses, but not limited to sepsis, protein-calorie malnutrition, benign prostatic hypertrophy, obstructive uropathy, weakness, cognitive communication deficit, malignant neoplasm of the bronchus of the lung, malignant neoplasm of the brain, and pulmonary embolism. His care plan, dated 5/15/23, indicated he was a new admission to the facility, and he required implementation of services to promote physical, emotional, and psychosocial well-being including assistance with activities of daily living related to muscle weakness. An intervention indicated to assist with transfers, ambulation, bed mobility, toileting and/or incontinent care, eating, drinking, and bathing/hygiene including oral/dental care. 2. During an observation on 5/21/23 at 11:35 a.m., Resident 212 was lying in bed with his feet elevated off the bed. His television was turned off and the room was dark. His nails were long and had a dark substance under the nails. During an observation of 5/22/23 at 9:42 a.m., Resident 212 was observed lying in bed. His nails were long with a dark brown substance under the nails. During an observation on 5/23/23 at 11:15 a.m., Resident 212 was observed lying in bed. His nails were long with a dark brown substance under them. During an observation on 5/24/23 at 10: 54 a.m., Resident 212 was observed lying in bed. His nails were trimmed and clean. A record review was completed on 5/25/23 at 11:20 a.m. Resident 212 had the following diagnoses, but not limited to sepsis, type 2 diabetes mellitus, essential hypertension, protein-calorie malnutrition, hyperlipidemia, obstructive uropathy, pressure ulcer right heel, weakness and depression. His care plan, dated 5/11/23, indicated he was a new admission to the facility, and he required implementation of services to promote physical, emotional, and psychosocial well-being including assistance with activities of daily living related to muscle weakness. An intervention indicated to assist with transfers, ambulation, bed mobility, toileting and/or incontinent care, eating, drinking, and bathing/hygiene, including oral/dental care. During an interview with the Executive Director (ED) on 5/23/23 at 2:10 p.m., she indicated nursing staff were to perform nail care for the residents. 3. On 5/21/23 at 11:29 a.m., Resident 20 was observed with long, uncut fingernails with brown debris under them. He indicated he was on hospice and was showered about a week ago. On 5/22/23 at 10:32 a.m., Resident 20 was observed with long, uncut fingernails with brown debris under them. On 5/25/23 at 9:31 a.m., Resident was observed with long, uncut fingernails with brownish debris under them. On 5/23/23 at 10:26 a.m., Resident 20's record was reviewed. His diagnoses included, but were not limited to, Metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), end-stage renal disease (kidney failure), diabetes mellitus (blood sugar disorder) with diabetic neuropathy (type of nerve damage that can occur with diabetes), acute (sudden onset) respiratory failure with hypoxia (low oxygen levels in the blood). On 5/23/23 at 10:29 a.m., Resident 20's care plan goals were reviewed. One indicated the resident was to have their ADL (activities of daily living) needs met, another goal was for the resident to achieve the highest desired practicable level of physical, emotional, and psychosocial well-being. A policy was not provided for ADL care, however a Skills Competency was provided. It was dated 2/2010. A review of the Skills Competency indicated to, .assist resident with toileting or perineal care as needed .assist resident to wash face, hands, and under arms assist resident with oral hygiene .have resident, if needed .assist resident with dressing, including applying make-up and /or jewelry as requested .comb and style resident's hair per preference 3.1-38(a)(2)(A)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to assess a resident who had limitations in his right shoulder related to a history of falling on his shoulder with surgery and ...

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Based on observation, interview, and record review, the facility failed to assess a resident who had limitations in his right shoulder related to a history of falling on his shoulder with surgery and provide necessary treatment and services to prevent potential worsening of the limitation and injury of his right shoulder for 1 of 1 resident reviewed for physical limitations (Resident 9). Findings include: During an interview with Resident 9 on 5/22/23 at 11:08 a.m., he indicated he had a fall prior to admitting to the facility and fractured his right arm and tore his rotator cuff. Resident 9 demonstrated his limitations to the right arm by attempting to raise his arm above his head and he could not raise his arm completely. Resident 9 indicated he was right-handed. During an interview with Resident 9 on 5/23/23 at 2:13 p.m., he indicated he had a shower the evening prior. The unidentified aide caring for him sat in the shower room and did not assist him with his shower. He indicated he needed help due to the limitation and pain of his right shoulder. On 5/23/23 at 2:30 p.m., a record review was completed for Resident 9. He had diagnoses, which included but were not limited to atrial fibrillation, gout, benign prostatic hypertrophy, weakness, repeated falls, obstructive sleep apnea, depression, and hypertension. Resident 9's Minimum Data Set (MDS) assessment section G, dated 3/7/23, indicated he did not have limitations with any range of motion of his extremities. The MDS indicated Resident 9 required extensive assistance of two persons with bathing and extensive assistance of one with personal hygiene. Resident 9's care plans were reviewed. His care plan indicated he required assistance with Activities of Daily Living (ADLs) related to muscle weakness, history of falls, atrial fibrillation, and CHF (Congestive Heart Failure). The goal indicated he wanted to improve in his current functional status. Interventions included to assist him with dressing, grooming, hygiene as needed, assist with bathing as needed per resident's preference, and offer showers two times per week with partial baths in between. During an interview with the MDS Coordinator on 5/24/23 at 10:32 a.m. she indicated she did not code Resident 9 as having limitations because it did not affect his ability to perform ADLs. During an interview with the Executive Director (ED) and Director of Nursing (DON) on 5/24/23, they indicated they were not aware of Resident 9's history of surgery to his right shoulder. Resident 9 was referred to therapy. Therapy recommended restorative nursing upon completion of treatment. The aides were to complete restorative nursing for Resident 9 as recommended by therapy. The ED indicated the aides were not documenting restorative nursing for the resident. A policy titled, Restorative Nursing Program, dated 3/2011, was provided by ED on 5/22/23 at 2:31 p.m., it indicated . Purpose, to provide a nursing program for residents who no longer need skilled therapy, but still have functional goals to be met or maintained through practice and repetition. The resident can also be placed on a program to maintain the ability to function as his or her optimal level withing the given environment. These programs facilitate the use of skills that are present but not utilized unless compensations or adaptations are provided and designed to foster maximum independence in functional activities. 3.1-42(a)(1)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

2. On 5/21/23 at 11:35 a.m., Resident 40 was observed sitting up on the side of her bed. She had oxygen via a nasal cannula. The tubing was connected to a water bottle that was attached to liquid oxyg...

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2. On 5/21/23 at 11:35 a.m., Resident 40 was observed sitting up on the side of her bed. She had oxygen via a nasal cannula. The tubing was connected to a water bottle that was attached to liquid oxygen. The oxygen was set at 8 liters per minute (lpm). Her tubing was not dated. She had an oxygen concentrator not in use that had a humidified water bottle connected to the concentrator. It was not dated. On 5/22/23 at 10:55 a.m., Resident 40 was observed sitting up in her chair. She had oxygen via a nasal cannula. The tubing was connected to a water bottle that was attached to the liquid oxygen tank. The water bottle was dated 5/20/23 and she had a plastic equipment bag attached to the tank with a date of 5/21/23. There were no contents in the bag. On 5/23/23 at 1:51 p.m., Resident 40 was observed in bed. She no longer had the liquid tank. She received oxygen via nasal cannula that was connected to a water bottle and the oxygen concentrator. The humidified water bottle was not dated. A record review was completed on 5/23/23 at 12:57 p.m. Her diagnoses included, but were not limited to chronic obstructive pulmonary disease, vitamin B12 deficiency, hyperlipidemia, severe protein calorie malnutrition, congestive heart failure, muscle weakness, hearing loss, seasonal allergies, hypertension, and unsteadiness on feet. Resident 40 had current orders for oxygen at 4 to 6 liters per minute routinely. The care plan, dated 4/4/23, indicated she had the potential for impaired gas exchange related to chronic obstructive pulmonary disease (COPD) which required the head of bed to be elevated to alleviate shortness of breath while lying flat. Interventions included to administer oxygen as ordered and monitor oxygen saturation rates as needed. A policy titled, Oxygen Therapy and Devices, was provided by the Executive Director (ED) on 5/22/23 at 2:08 p.m. It indicated, .Oxygen devices, change out weekly and as needed 3.1-47(a)(4) 3.1-47(a)(5) 3.1-47(a)(6) Based on interview and record review, the facility failed to ensure residents' respiratory tubing and equipment was functional, dated, and stored properly for 2 of 2 residents reviewed for respiratory care (Residents 17 and 40), and the facility failed to ensure a resident's oxygen was administered at the proper liters per minute for 1 of 2 residents reviewed for respiratory care (Resident 40). Findings include: 1. On 5/21/23 at 11:32 a.m., Resident 17 was observed receiving oxygen at 4 liters per minute (lpm) via nasal cannula (NC). The humidity bottle on the oxygen concentrator was undated and the tubing was twisted and kinked closed. His nebulizer mouthpiece was uncovered. On 5/22/23 at 10:37 a.m., Resident 17 was observed receiving oxygen at 4 lpm via nasal cannula. The humidity bottle on the oxygen concentrator was undated and the tubing was twisted and kinked closed. On 5/23/23 at 10:01 a.m., Resident 17 was observed receiving oxygen at 4 lpm via nasal cannula. His nebulizer mask was uncovered. On 5/23/23 at 10:58 a.m., Resident 17's record was reviewed. His diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD) with acute exacerbation (sudden onset worsening), acute respiratory failure with hypoxia (reduced oxygen levels in the blood), diabetes mellitus (blood sugar disorder), acute kidney failure, and heart failure. His physician's orders included, but were not limited to: a. Albuterol sulfate 90 mcg/actuation aerosol inhaler. Use every 6 hours as needed, 2 puffs, inhalation for wheezing b. Albuterol sulfate 2.5 mg /3 mL (0.083 %) solution for nebulizer. Every 6 hours, 3 mL, inhalation, for COPD. c. Mucinex (guaifenesin) 600 mg tablet extended release, every 12 hours, twice a day for acute respiratory failure with hypoxia. d. Hydrocodone-acetaminophen (narcotic pain reliever) 5-325 mg tablet. Every 6 hours as needed for moderate to severe pain. His care plan goals as of 5/23/23 included: a. He will have adequate respiratory functions as evidenced by decreased or absence of dyspnea (labored breathing), improved breath sounds, decreased or absence of shortness of breath, improved oximetry (oxygen saturation) results. B. He will maintain adequate tissue perfusion as evidenced by blood pressure within normal limits for resident, no change in mental status, no complaints of dizziness, lightheadedness, syncope, and no edema. c. He will achieve the highest desired practicable level of physical, emotional, and psychosocial well-being. On 5/24/23 at 9:28 a.m., Resident 17 was observed in the common area lounge. The resident indicated he was out of his room because they were changing out his mattress. He indicated he was out of breath. He had to lay still in bed so he would not be out of breath. He was dressed in a gown tied closed in the back. On 5/24/23 at 9:37 a.m., Licensed Practical Nurse (LPN) 51 checked on Resident 17 after someone else noted he was short of breath. His oxygen (O2) saturation was 90. Resident 17 indicated it usually ran at 92. He was on 4 lpm of O2. On 5/24/23 at 9:42 a.m., LPN 52 provided albuterol sulfate 3 mL for a nebulizer treatment for Resident 17. His physician's orders indicated to provided O2 at 3 lpm per NC and 3 to 5 lpm per NC as needed. To change the nebulizer tubing set and change O2 tubing and humidity on Sundays.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to complete a pre and post dialysis observation and ordered weight monitoring for 1 of 1 resident reviewed for dialysis (Resident 18). Finding...

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Based on record review and interview, the facility failed to complete a pre and post dialysis observation and ordered weight monitoring for 1 of 1 resident reviewed for dialysis (Resident 18). Findings include: A record review was completed on 5/25/23 at 2:30 p.m. Resident 18 had the following diagnoses, which included, but were not limited to type 2 diabetes mellitus, end stage renal disease, anemia, essential hypertension, chronic obstructive pulmonary disease, and myocardial infarction. Resident 18 had current orders to receive hemodialysis every Monday, Wednesday, and Friday. Resident 18's dialysis events were reviewed from March 1, 2023, thru May 25, 2023. The majority of pre and post Dialysis assessments had not been completed. The record lacked documentation of additional pre and/or post dialysis assessments. Resident 18 had previous physician's orders to be weighed daily revised on 5/22/23 This order was changed on 5/22/23 to weigh every Monday, Wednesday, and Friday. Resident 18's weights were reviewed from March 1, 2023, thru May 25, 2023. Multiple weights were missing. Documentation for pre/post dialysis assessments and weights were requested on 5/25/23 at 3:00 p.m. from the Director of Nursing (DON). The documents were not provided by exit. On 5/25/23 at 1:30 p.m., an interview was conducted with the Executive Director (ED) and DON. They were unable to provide the pre and post events and weights requested. A policy titled, Weights, dated 8/98 was provided by the ED on 5/22/23 at 2:08 p.m. It indicated, .It is the policy of this facility to have resident weights reviewed routinely by the Registered Dietician and the Nursing Department. An interdisciplinary team will review any resident who has weight or nutritional concerns A policy titled Dialysis Care dated 2/03 was provided by the ED on 5/22/23 at 2:03 p.m. It indicated, .Ongoing assessment and oversight of the resident's condition before, during and after treatments, monitoring for complication, implementing appropriate interventions, and using appropriate infection control practice. A dialysis event will be initiated in EMR (Electronic Medical Record) to include the time of transfer and completed on return to the unit
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the nursing staff failed to follow-up with a resident who was short of breath, allowing his oxygen saturation to get to 76% for 1 of 1 random observ...

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Based on observation, interview, and record review, the nursing staff failed to follow-up with a resident who was short of breath, allowing his oxygen saturation to get to 76% for 1 of 1 random observation of a resident short of breath (Resident 17), and failed to ensure the medication cart was locked and supervised while residents, visitors and staff walked by for 1 of 1 random observation of nursing staff. Finding include: On 5/24/23 at 9:28 a.m., Resident 17 was observed in the common area lounge with his catheter tubing on the floor. The resident indicated he was out here because they were changing out his mattress. He indicated he was out of breath. He indicated he had to lay still in bed, so he was not out of breath. He was dressed in a gown tied closed in the back. On 5/24/23 at 9:37 a.m., Licensed Practical Nurse (LPN) 51 checked on Resident 17 after someone else noted he was short of breath. His oxygen (O2) saturation was 90. Resident 17 indicated it usually ran at 92. His O2 was on at 4 lpm. On 5/24/23 at 9:41 a. m., LPN 52 turned the resident and moved him about 6 feet forward before realizing Foley urinary tubing was dragging the floor. On 5/24/23 at 9:42 a.m., LPN 52 removed an albuterol sulfate 3 mL for a nebulizer treatment for Resident 17. She did not lock the medication cart when she walked away and off the unit. There was no nurse in line of sight of the cart, the nurse's station was empty. On 5/24/23 at 9:44 a.m., the DON was notified that Resident 17 was not looking well. His head had dropped closer to her chest, and he was not moving or talking. On 5/24/23 at 9:45 a.m., the DON acquired Resident 17's oxygen saturation (O2 sat), it was down to 76%. His heart rate was down to 49 beats per minute (BPM). She tried a different finger, his O2 sat was 81%. On 5/24/23 at 9:47 a.m., the DON changed his O2 to 5 lpm. A few minutes later, his O2 sat was 90%. On 5/24/23 at 10:04 a.m., LPN 52 came out of Resident 17's room and locked the medication cart. She indicated the medication cart should have been locked when she was away. During the 22 minutes the medication cart was unlocked 4 staff members, residents, and visitors had passed by the unlocked, unattended medication cart. On 5/23/23 at 10:58 a.m., Resident 17's record was reviewed. His diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD) with acute exacerbation (sudden onset worsening), acute respiratory failure with hypoxia (reduced oxygen levels in the blood), diabetes mellitus (blood sugar disorder), acute kidney failure, and heart failure. His physician's orders included, but were not limited to: a. Albuterol sulfate 90 mcg/actuation aerosol inhaler. Use every 6 hours as needed, 2 puffs, inhalation for wheezing. b. Albuterol sulfate 2.5 mg /3 mL (0.083 %) solution for nebulizer. Every 6 hours, 3 mL, inhalation, for COPD. c. Mucinex (guaifenesin) 600 mg tablet extended release, every 12 hours, twice a day for acute respiratory failure with hypoxia. d. Hydrocodone-acetaminophen (narcotic pain reliever) 5-325 mg tablet. Every 6 hours as needed for moderate to severe pain. Current care plan goals as of 5/23/23 included but were no limited to: a. He will achieve the highest desired practicable level of physical, emotional, and psychosocial well-being. b. He will have adequate respiratory functions as evidenced by decreased or absence of dyspnea (difficulty breathing), improved breath sounds, decreased or absence of shortness of breath, improved oximetry (blood oxygen levels) results. c. He will maintain adequate tissue perfusion as evidenced by (AEB) blood pressure within normal limits for Resident 17. He will have no changes in mental status, no complaints of dizziness, lightheadedness, syncope (fainting), and no edema (swelling). d. He will have catheter care managed appropriately AEB not exhibiting signs of urinary tract infection or urethral trauma. A care plan, dated 5/17/23, indicated Resident 17 was at risk for impaired gas exchange related to COPD. He will have adequate respiratory functions as evidenced by decreased or absence of dyspnea (labored breathing), improved breath sounds, decreased or absence of shortness of breath, improved oximetry (O2 sat) results. Nursing approaches were to administer oxygen as ordered, monitor oxygen sat rates as needed/ordered, nebulizer treatments as ordered, observe for non-verbal signs of anxiety such as furrowed brows, pacing, change in mental status, behaviors. Resident 17's current physician's orders, as of 5/23/23, indicated to provided O2 at 3 lpm per NC and 3 to 5 lpm per NC as needed, to change the nebulizer tubing set, and change O2 tubing and humidity on Sundays. A current policy, titled, Storage and Expiration Dating of Medications, Biologicals, was provide by the Executive Director (ED), on 5/25/23 at 12:19 p.m. A review of the policy indicated, .Facility should ensure that all medication and biologicals, including treatment items, are securely stored in a locked cabinet/cart or locked medication room that is inaccessible by residents and visitors . A current policy, titled, Indwelling Urinary Catheters - Suprapubic or Urethral, was provided by the Executive Director (ED), on 5/22/23 at 2:03 p.m. A review of the policy indicated no nursing instructions to keep the catheter bag or tubing off of the floor. 3.1-14(i)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to administer a medication for high blood pressure as needed when a resident's blood pressure was elevated for 1 of 5 residents reviewed for m...

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Based on record review and interview, the facility failed to administer a medication for high blood pressure as needed when a resident's blood pressure was elevated for 1 of 5 residents reviewed for medications (Resident 18). Findings include: A record review was completed on 5/25/23 at 2:30 p.m. Resident 18 had the following diagnoses but not limited to type 2 diabetes mellitus, end stage renal disease, weakness, seizures, neuropathy, absence of left leg below knee, benign prostatic hypertrophy, anemia, essential hypertension, chronic obstructive pulmonary disease, depression, and myocardial infarction. As of the review date of 5/25/23, Resident 18 had a current order to administer hydralazine 10 milligrams (mg) daily as needed for a systolic blood pressure greater than 150 and a diastolic blood pressure (BP) greater than 90. Review of the April 2023 and May 2023 Medication Administration Records indicated Resident 18 did not receive the medication when his blood pressure (BP) was documented as elevated on the following days: 5/25/23 with a BP of 164/94 5/22/23 with a BP of 158/90 5/21/23 with a BP of 160/95 5/19/23 with a BP of 158/96 5/18/23 with a BP of 168/90 5/17/23 with a BP of 158/90 5/15/23 with a BP of 157/98 5/12/23 with a BP of 156/92 5/11/23 with a BP of 158/98 5/8/23 with a BP of 160/90 5/6/23 with a BP of 179/91 5/5/23 with a BP of 162/90 5/4/23 with a BP of 160/90 5/3/23 with a BP of 160/98 5/2/23 with a BP of 168/90 4/30/23 with a BP of 168/92 4/29/23 with a BP of 168/90 4/20/23 with a BP of 162/90 4/15/23 with a BP of 162/92 4/7/23 with a BP of 179/94 During an interview with the Executive Director (ED) and Director of Nursing (DON) on 5/25/23 at 2:45 p.m., the DON indicated she was unaware of the order to administer the medication for an elevated blood pressure. A policy was requested, and the ED indicated they did not have a policy for physician orders. 3.1-48(a)(1)-(6) 3.1-48(a)(2) 3.1-48(a)(3) 3.1-48(a)(4)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure a medication cart remained locked while unauthorized residents and visitors passed it for 1 of 1 random observation, a...

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Based on observation, interview, and record review, the facility failed to ensure a medication cart remained locked while unauthorized residents and visitors passed it for 1 of 1 random observation, and further failed to ensure a resident did not have medications in his room without a self-administration assessment for 1 of 1 resident reviewed for self-administration assessments (Resident 17). Findings include: 1. On 5/24/23 at 9:42 a.m., Licensed Practical Nurse (LPN) 52 was observed removing a 3 milliliter (mL) albuterol nebulizer treatment medication for Resident 17. She did not lock the medication cart when she walked away and off the unit. There was no nurse in line of sight of the cart, the nurse's station was empty. On 5/24/23 at 9:42 a.m., Mattress Company Employee 71 was at the facility to change out several mattresses. He was observed standing near the unlocked and unattended medication cart. On 5/24/23 at 9:44 a.m., Resident 17 was observed outside his room in a wheelchair, waiting for his nebulizer treatment and new mattress. On 5/24/23 at 9:45 a.m., the DON acquired Resident 17's oxygen saturation (O2 sat) near the unlocked medication cart. On 5/24/23 at 9:49 a.m., LPN 52 returned with PPE (personal protective equipment), took Resident 17 into his room for an albuterol nebulizer treatment. The medication cart was still observed to be unlocked and unattended. Resident 4 was observed in her wheelchair in the hall. LPN 4 walked past the unlocked medication cart. On 5/24/23 at 9:52 a.m., Mattress Company Employee 71 was observed going in the out of resident rooms facilitating the mattress changes. He remained on the hallway with the unlocked and unattended medication cart. On 5/24/23 at 9:53 a.m., Resident 4 was observed to stop in front of the unlocked and unattended medication cart for several seconds, then she continued self-propelling herself down the hallway. On 5/24/23 at 9:55 a.m., Mattress Company Employee 71 passed in front of unlocked and unattended medication cart again. On 5/24/23 at 10:01 a.m., the DON passed in front of the unlocked and unattended medication cart. On 5/24/23 at 10:02 a.m., the DON passed in front of the unlocked and unattended medication cart going the other way. On 5/24/23 at 10:03 a.m., Clinical Dietitian Assistant 72 passed by the unlocked and unattended medication cart. On 5/24/23 at 10:04 a.m., LPN 52 came out of Resident 17's room and locked the medication cart. She indicated the medication cart should have been locked when she was away. 2. On 5/24/23 at 11:02 a.m., Allergy Relief (diphenhydramine - antihistamine) 25 mg bottle was found on the floor, in front of his bedside table, of Resident 17's room. On 5/24/23 at 11:20 a.m., showed LPN 5 the bottle of Allergy Relief pills on the floor in front of his bedside table. She indicated they should not have been in his room. She asked Resident 17 why they were in his room. He indicated he forgot he had them. A current policy titled, Storage and Expiration Dating of Medications, Biologicals, was provide by the Executive Director (ED), on 5/25/23 at 12:19 p.m. A review of the policy indicated, .Facility should ensure that all medication and biologicals, including treatment items, are securely stored in a locked cabinet/cart or locked medication room that is inaccessible by residents and visitors 3.1-25(i)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure supplies and foods were stored appropriately, food was dated and labeled, the kitchen was sufficiently cleaned, sinks ...

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Based on observation, interview, and record review, the facility failed to ensure supplies and foods were stored appropriately, food was dated and labeled, the kitchen was sufficiently cleaned, sinks were not leaking in kitchen area, and the dumpster lids were closed for 1 of 1 days of kitchen observation. Findings include: On 5/21/23 at 10:14 a.m., [NAME] 12 provided a tour of the kitchen. In the dry storage area: a. Two boxes of plastic utensils were open to the air with the inner plastic bag around the outside of the boxes. b. A bag of pork flavored gravy mix was open to the air. c. A bag of Quaker grits, with no open date, was rolled down and not sealed. The reach-in refrigerator: a. A large plastic container of gravy had no label or date. b. A large container of American cheese was not dated. c. Five single serving containers of pureed bread were not dated. [NAME] 12 indicated he did not know when they were prepared. d. A container of ham salad was dated to expire on 4/28/23. e. A container of romaine lettuce was open to the air. f. A foil wrapped cheddar cheese was opened, the edges of the cheese had dried out. There was no date. The bottom front of the reach-in refrigerator was observed to be spilled upon and had unidentifiable food debris on it. The unused grill portion of the stove top was observed to be unclean. The steam catch pan under the steamer was ½ full of dirty, lime water with white residue at the bottom. [NAME] 12 indicated the kitchen should have been cleaned every evening. The walk-in freezer had a large sausage on the freezer floor. The breadsticks were open with no open date on them. The walk-in refrigerator had hot dogs and sausage in a large container with no dates. A container of shredded carrots was open with no date. A large container the shredded lettuce did not have a date on it. Under the stainless steel table by the dishwasher, drywall, grout, and broken tiles were observed on the floor. The three-compartment sink was leaking and there was standing water on the kitchen floor near the dishwasher. [NAME] 12 indicated he notified the Maintenance Supervisor three days ago. A handwashing sink near the dishwasher was loose from the wall. A wooden board was observed on the floor. [NAME] 12 indicated the wooden board was used to hold the handwashing sink against the wall. He turned on the water and indicated the sink leaked water onto the floor because the drain had separated from the wall. The handwashing sink was observed to be very dirty. [NAME] 12 indicated the MM was well aware of the handwashing sink issues. A full trash bag was observed still open, outside at the back door. [NAME] 12 picked it up and took it to the dumpster. The recycle dumpster was observed with the lid open. The trash dumpster was observed with the lid open and a lot of trash on the ground. The gate to the dumpster area was not closed. [NAME] 12 indicated there was so much trash on the ground because the raccoon's get in there and drag out the trash On 5/25/23 at 9:37 a.m., Dietary Aide (DA) 56 was observed to wash his hands, he dried them with a paper towel, then turned the faucet off with his bare hand. He was observed making green bean casserole soup. On 5/21/23 at 1:08 p.m.,. the Executive Director (ED) indicated if the Maintenance Supervisor was qualified to do repairs in the building, then he would do it. On 5/21/23 at 1:56 p.m., the Dietary Manager (DM) indicated the plastic utensils should have been covered in box. She indicated the facility really did not use plastic utensils. All foods should have been dated, labeled, and sealed. The kitchen should have been cleaned. The dishwasher area should have been in good repair regarding the drywall, grout, and tile. A current policy titled, Food Storage, dated 5/23, was provided by the Executive Director (ED), on 5/21/23 at 3:20 p.m. A review of the policy indicated, .Leftover prepared foods and processed meats such as lunch meat, are to be stored in covered containers or wrapped securely. The food must clearly be labeled with the name of the product, the date it was prepared, and marked to indicate the date by which the food shall be consumed or discarded .Refrigerated, ready-to-eat, potentially hazardous food purchased from approved vendors shall be clearly marked with the date the original container is opened and the date by which the food shall be consumed or discarded .All foods shall be covered or wrapped tightly, labeled, and dated A current policy titled, Food Safety, dated 10/22, was provided by the ED, on 5/22/23 at 1:58 p.m. A review of the policy indicated, .The Culinary Manager is responsible for providing safe food to all residents A current policy titled, Cleaning Schedules, dated 5/23, was provided by the ED, on 5/22/23 at 2:27 p.m. A review of the policy indicated, .The culinary staff will maintain the sanitation of the culinary department A current policy titled, Food Storage, dated 5/23, was provided by the ED, on 5/26/23 at 2:37 p.m. A review of the policy indicated, .Culinary employees with facial hair must also wear a beard restraint A current policy titled, Water, Plumbing and Waste, dated 5/23, was provided by the ED, on 5/22/23 at 1:58 p.m. A review of the policy indicated, .Refuse, recyclables, and returnables shall be stored in receptacles or waste handling units so that they are inaccessible to insects and rodents 3.1-21(i)(2) 3.1-21(i)(3)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to designate a qualified person to fulfill the role of the Infection Preventionist (IP) at least part-time. This deficient practice had the po...

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Based on interview and record review, the facility failed to designate a qualified person to fulfill the role of the Infection Preventionist (IP) at least part-time. This deficient practice had the potential to effect 54 of 54 residents who resided at the facility. Findings include: During an interview with the and DNS on 5/26/23 at 11:46 a.m., she indicated she had earned a certificate for IP in July of 2019. She indicated she was performing the role of the IP nurse for the facility. The facility assessment was reviewed on 5/26/23 at 12:00 p.m. It indicated there was a position of an IP nurse and next to the position it indicated, Based on characteristics of facility, does this role need to be dedicated solely to the IPCP (Infection Prevention Control Program)? A policy titled COVID-19 Policy, dated 9/27/22, was provided by the ED on 5/22/23 at 11:06 a.m., indicated, .The facility will follow CMS and IDOH guidelines.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 5/23/23 at 9:15 a.m., Resident 2's medical record was reviewed. She was a long-term care resident with diagnoses which inc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 5/23/23 at 9:15 a.m., Resident 2's medical record was reviewed. She was a long-term care resident with diagnoses which included, but were not limited to, weakness, repeated falls, abnormal posture and need for continuous supervision. As of the review date of 5/23/23, Resident 2 had current physician's order for anti-roll backs and an auto-lock brake system to be installed on her wheelchair. A nursing progress note, dated 5/21/23 at 5:48 a.m., indicated Resident 2 was observed by staff as she self-transferred onto her wheelchair. Wheelchair flipped and resident sat on floor. The resident stated she did not know how the wheelchair flipped but she was ok. An interdisciplinary team (IDT) progress note, dated, 5/22/23 at 10:57 a.m., reviewed Resident 2's fall. A description of the fall: Resident was seen transferring self into wheelchair when the wheelchair tipped causing resident to sit on the floor in front of wheelchair. Resident immediately assessed with no injuries noted, resident did not hit her head. Resident has been approved by therapy to transfer self. Determined root cause of fall: Appears that wheelchair was not locked, and wheelchair was not stable for resident to transfer into wheelchair. Intervention put in place to address root cause of fall: Auto-lock brakes to be placed on wheelchair. Resident 2 had a comprehensive care plan, initiated 5/19/16 and revised 5/22/23. The care plan indicated Resident 2 was at risk for falls related to her age, her history of falls, generalized weakness and that was unaware of her physical limitation at times. Interventions for the plan of care included, but were not limited to anti-roll backs, auto-lock brakes, and dycem to wheelchair. On 5/22/23 at 11:13 a.m., Resident 2 was initially observed. She was seated in a regular wheelchair, in the main dining room. The wheelchair did not have anti-roll backs and/or an auto lock brake system in place. There was no pressure reducing cushion, and no dycem (a thin rubber layer to help prevent cushion from sliding) in place. On 5/22/23 at 2:16 p.m., Resident 2 was observed in the same wheelchair, without anti-roll back or auto-locks in place. On 5/23/23 at 9:06 a.m., Resident 2 was observed as she independently maneuvered in the same wheelchair. She was in the front main entrance lobby at that time. There were no anti-roll backs or an auto-lock brake system in place. On 5/23/23 10:10 a.m., Resident 2 remained in the same wheelchair. She was in the main dining room area. She used her foot to push herself slowly back and forth, which created a rocking motion in her wheelchair. There were no anti-roll backs, or an auto-lock brake system in place. On 5/2423 at 2:00 p.m., Resident 2 was observed with the Director of Nursing (DON). The DON looked at the back of the wheelchair and underneath the seat. She indicated there were no anti-roll backs or an auto-lock brake system installed on the wheelchair. On 5/24/23 as 2:06 p.m., The Regional Clinical Consultant (RCC) 20, the DON, and Executive Director (ED) indicated Resident 2 was not in the proper wheelchair. They found Resident 2's wheelchair which was sitting outside of a room in the hallway. Upon observation, her wheelchair did have anti-roll backs and an auto-lock brake system installed. The DON indicated she did not know why Resident 2 was not in the appropriate wheelchair. On 5/24/23 at 2:15 p.m., the DON provided a copy of current facility policy titled, Fall management Policy, revised 8/2022. The policy indicated, It is the policy of American Senior Communities to ensure residents residing within the facility receive adequate supervision and or assistance to prevent injury related to falls . the residents specific care requirements will be communicated to the assigned caregiver utilizing resident profile or CNA assignment sheet 3.1-45(a) Based on observation, interview, and record review, the facility failed to ensure hot water temperatures were safe for 4 of 7 resident rooms reviewed for excessive hot water temperatures, and failed to ensure a resident who was at risk for falls with a history of repeated falls had appropriate fall interventions in place to prevent the potential for additional falls (Resident 2). Findings include: 1. During a tour with the Maintenance Supervisor, on 5/21/23 at 2:14 p.m., several resident rooms were checked for excessive hot water temperatures in resident bathrooms. a. room [ROOM NUMBER] water temperature was 125.3 degrees Fahrenheit (F). b. room [ROOM NUMBER] water temperature was 133.1 degrees F. c. room [ROOM NUMBER] water temperature was 128.4 degrees F. d. room [ROOM NUMBER] water temperature was 131 degrees F. On 5/21/23 at 2:28 p.m., the Maintenance Supervisor indicated he knew the facility needed the mixing valves rebuilt. At least he was hoping to get the mixing valves rebuilt. They have been acting up for the last few months. If he turned the mixing valve clockwise it should cool down the resident water temperatures. He indicated he adjusted the mixing valve a little bit and for the most part that worked. On 5/21/23 at 2:30 p.m., Resident 32 indicated the water in his bathroom was way too hot. On 5/21/23 at 2:32 p.m., the water monitoring maintenance logs were reviewed with water temperatures above the normal parameters on the following dates: a. On 2/17/23, room [ROOM NUMBER]'s hot water temperature was 123.6 degrees F. No water adjustments were indicated. b. On 2/24/23, room [ROOM NUMBER]'s hot water temperature was 121.2 degrees F. No water adjustments were indicated. c. On 3/3/23, room [ROOM NUMBER]'s hot water temperature was 123.2 degrees F. No water adjustments were indicated. d. On 3/7/23, room [ROOM NUMBER]'s hot water temperature was 128 degrees F, room [ROOM NUMBER]'s hot water temperature was 126 degrees F, and room [ROOM NUMBER]'s hot water temperature was 122 degrees F. No water adjustments were indicated. e. On 3/14/23, room [ROOM NUMBER]'s hot water temperature was 130.5 degrees F and room [ROOM NUMBER]'s hot water temperature was 132.8 degrees F. No water adjustments were indicated. f. On 3/24/23, room [ROOM NUMBER]'s hot water temperature was 121.4 degrees F, room [ROOM NUMBER]'s hot water temperature was 126.6 degrees F, and room [ROOM NUMBER]'s hot water temperature was 121.5 degrees F. Water adjustments were indicated. g. On 3/29/23, room [ROOM NUMBER]'s hot water temperature was 121.4 degrees F. No water adjustments were indicated. h. On 4/4/23, room [ROOM NUMBER]'s hot water temperature was 120.2 degrees F. No water adjustments were indicated. i. On 5/2/23, room [ROOM NUMBER]'s hot water temperature was 123.6 degrees F, room [ROOM NUMBER]'s hot water temperature was 127.7 degrees F, room [ROOM NUMBER]'s hot water temperature was 125.9 degrees F, room [ROOM NUMBER]'s hot water temperature was 121.8 degrees F, room [ROOM NUMBER]'s hot water temperature was 122.9 degrees F, room [ROOM NUMBER]'s hot water temperature was 123.6 degrees F, and room [ROOM NUMBER]'s hot water temperature was 125.2 degrees F. Water adjustments were indicated. j. On 5/18/23, room [ROOM NUMBER]'s hot water temperature was 122.8 degrees F, room [ROOM NUMBER]'s hot water temperature was 124.6 degrees F, room [ROOM NUMBER]'s hot water temperature was 125.4 degrees F, room [ROOM NUMBER]'s hot water temperature was 125.1 degrees F, and room [ROOM NUMBER]'s hot water temperature was 120.2 degrees F. Water adjustments were indicated. On 5/21/23 at 2:51 p.m., the Executive Director (ED) indicated the Maintenance Supervisor would adjust the mixing valves and recheck the resident hot water temperatures again. On 5/21/23 at 2:53 p.m., the Mechanical room [ROOM NUMBER] was observed. The Maintenance Supervisor indicated the boiler temperature was set at 189 degrees Fahrenheit (F). The water from the boiler went directly to the hot water heaters. They had no temperature gauges. From the hot water heaters, the water went to the mixing valve, then the kitchen and the rest of the building. The mixing valve was set at 133 degrees F. He indicated he would turn the mixing valve clockwise to turn the hot water temperature down. On 5/21/23 at 2:58 p.m., the Mechanical room [ROOM NUMBER] was observed. The Maintenance Supervisor indicated it had no boiler. The water came in through the recirculation lines. There were 2 mixing valves, one temperature gauge read 127 degrees F, and the second read 128 degrees F. The water went directly to the residents' rooms from there. If the hot water temperatures were too hot he would adjust the mixing valves and wait for the water to recirculate, but he did not log the temperature rechecks for the resident rooms. The facility had many EDs recently, and it made it difficult to get the company to pay for expensive mixing valves. He did not have enough in his budget to buy them himself. On 5/21/23 at 3:06 p.m., the shower rooms were checked. a. The 300 Hall shower area sink temperature was 133 degrees F, and the shower was 133.5 degrees F. b. The 100 Hall shower area sink temperature was 126.7 degrees F, and the shower was 121 degrees F. On 5/22/23 at 9:37 a.m., the ED indicated a plumbing services company was in the building checking on the mixing valves. On 5/22/23 at 9:40 a.m., the Maintenance Supervisor indicated the plumbing services company replaced one mixing valve on 5/21/23 in the boiler room. On 5/22/23 at 9:45 a.m., the Maintenance Supervisor provided documentation of checked and rechecked hot water temperatures from 5/21/23 evening and the morning of 5/22/23. Two resident rooms' 321 and 322 were too hot. The Maintenance Supervisor adjusted the mixing valve. The plumbing services company arrived at 6:40 p.m. Left to get a mixing valve at 9:30 p.m. and finished the repair at 10:25 p.m. Eight resident rooms were checked after the mixing valve was replaced and all were within normal parameters. On 5/22/23, starting at 6:00 a.m., 12 resident rooms were checked and were all within normal parameters. On 5/22/23 at 2:45 p.m., four resident rooms were rechecked with the Maintenance Supervisor. room [ROOM NUMBER]'s water temperature was still above the acceptable level at 123.2 degrees F. The Maintenance Supervisor indicated he did not understand why it was too high and he would adjust the mixing valve again. On 5/23/23 at 10:45 a.m., the ED indicated the plumbing services company was at the facility to determine long term fixes for the old building. On 5/25/23 at 12:19 p. m., the ED provided a copy of the Maintenance Supervisor job description. A review of the document indicated, .The Maintenance Supervisor is responsible for providing maintenance services to create a safe, sanitary, and homelike environment for residents, staff, and the public .Essential Position Functions .Tests facility hot water system on regular basis to evaluate water temperatures in essential location of facility A current policy titled, Water Borne Pathogen Prevention Policy, dated April 2018, was provided by the Maintenance Supervisor, on 5/26/23 at 1:34 p.m. A review of the policy indicated the, .The facility utilizes its preventive program and Water Management team to monitor the building water system. The facility has an on-call maintenance program so that when issues are identified staff is able to contact a member of the water management team
May 2022 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0687 (Tag F0687)

Could have caused harm · This affected 1 resident

Based on observations, interviews, and record reviews, the facility failed to ensure a resident's foot was assessed and referred to podiatry as needed to prevent overgrowth and the potential for sores...

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Based on observations, interviews, and record reviews, the facility failed to ensure a resident's foot was assessed and referred to podiatry as needed to prevent overgrowth and the potential for sores related to overgrown toenails for 1 of 1 resident reviewed for foot care (Resident 38). Findings include: On 5/9/22 at 10:59 a.m., the pressure ulcer on Resident 3's right heel was observed with LPN 6. LPN 6 removed Resident 38's sock and while the pressure ulcer was observed to be less than the size of a nickel, and was scabbed over, clean and the skin was intact. The resident's toenails were grossly overgrown, thick, and yellow. On her right foot, the big toenail was yellow, thick, and raised with cracks and jagged edges. The third toenail was overgrown to the point it curled under the toe and pressed on the bottom of her toe pad. When LPN 6 touched the toenail to assess it, Resident 38 groaned and pulled her foot away. Her toenail was tender to touch. At this time, LPN 6 was asked to remove the sock from Resident 38's left foot. On the left foot, her first, second, and third toenails were grossly overgrown, and when they were touched, Resident 38th groaned and pulled her foot away. The third toenail on her left foot also curled under and pressed against the bottom of her toe pad. LPN 6 indicated she did not know if or when the podiatrist would have seen Resident 38, but she would put in a new request for a podiatry to come and evaluate Resident 38. On 5/9/22 at 11:42 a.m., Resident 38's medical record was reviewed. Resident 38 was profoundly developmentally delayed due to her current diagnoses, which included, but were not limited to Cerebral palsy, Down Syndrome, and severe intellectual disability. Her most recent comprehensive assessment was a significant change Minimum Data Set (MDS) assessment, dated 4/15/22, and indicated Resident 38 was totally dependent on staff for all aspects of her daily routine, care, and activities of daily living which included personal hygiene, bathing and grooming. She had a current physician order, dated 5/11/09, which indicated she could be seen by podiatry on a routine basis and as needed in between. She had a current comprehensive care plan, dated 5/4/18, for refusing ancillary services such as podiatry, ( as well as eye, audiology and dental), the care plan had not been revised since its creation in 2018. The record lacked documentation of Resident 38's refusals of podiatry services, nursing attempts to cut her toenails, and/or referrals to the physician related to her toenails During an interview on 5/9/22 at 11:19 a.m., the Social Service Director (SSD) indicated the podiatrist usually came every month and saw a group of regularly scheduled residents. At this time, she checked the list, and indicated Resident 38th was not on the regularly visited list. The SSD did not know why or how Resident 38 was not on the list, but she would add her for the next visit. During a second observation on 5/9/22 at 1:30 p.m., LPN 5 went to assess Resident 38's toenails to ensure no sores had developed under the toenails. When LPN 5 was asked if she observed Resident 38's toenails during the regularly schedule pressure ulcer treatments, LPN 5 demonstrated on Resident 38's foot; she lifted the leg and pulled the resident's sock down over the heel, but not completely off, and motioned with her hand as she explained, usually, we just pull her sock down and wipe the area [the scabbed over pressure sore] like this. LPN 5 indicated her full foot may not have always been visualized, and LPN 5 indicated she never cut resident's toenails, she always referred them to podiatry. During an interview on 5/9/22 at 2:20 p.m., the Administrator indicated she called the podiatrist company and was told that Resident 38 had an outstanding bill with the company, which is why she had not been seen, and there was not documentation that she had been seen in the past year. Regardless of an outstanding bill, it would be the Administrator's expectation that nursing staff should assesses her full foot, which included her toenails and refer the resident to podiatry, and or notify the physician, or the nurses should attempt to cut the residents toenails themselves and document the outcome. On 5/9/22 at 2:25 p.m., the Administrator provided a copy of current facility policy titled, Podiatry Services, dated 1/2015. The policy indicated, Residents are provided with proper treatment and care for foot disorder. The facility maintains an outside resource to provide podiatry services to meet the needs of each resident. Podiatry care is provided as ordered by a physician. Podiatry services are available on a routine basis and as needed. The health record will indicate the services provided by the Podiatrist, Doctor of Medicine or Doctor of Osteopathy. All residents requiring podiatry care outside the facility shall be assisted with the necessary arrangements as indicated. On 5/9/22 at 2:33 p.m., the Regional Director of Clinical Services (RDCS) provided a copy of current facility policy titled, Documentation Guidelines for Nursing, dated 7/2020. The policy indicated, Purpose: to accurately document in an organized manner all information related to the resident in the medical record . Resident Assessments Completed Weekly . Foot Care (part of weekly summary) At this time the RDCS indicated resident's feet should be fully assessed and documented on at least weekly. 3.1-47(a)(7)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure a fall intervention was in place as ordered by the physician to prevent the potential for accidents and an actual fall...

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Based on observation, interview, and record review, the facility failed to ensure a fall intervention was in place as ordered by the physician to prevent the potential for accidents and an actual fall for 1 of 2 residents reviewed for accidents (Resident 2). Findings include: On 5/5/22 at 9:59 a.m., Resident 2 was initially observed. She laid in bed. Her bed was in the lowest position and a fall mat was on the floor. There was no wedge cushion in place, she was not wearing hipsters, and her call light and over-bed table with personal items were out of reach. On 5/5/22 at 11:44 a.m., Resident 2's medical record was reviewed. She had current physician orders which included but were not limited to a wedge pillow to the open side of her bed while in bed and hipsters on at all times. She had a comprehensive care plan, dated 11/3/21, which indicated Resident 2 had a history of falls and was at risk for additional falls. Interventions for this plan of care included but were not limited to check and change every 1 hours for incontinence, hipsters on at all times as tolerated, and to place the call light within reach. During a follow up observation, on 5/5/22 at 11:51 a.m., Resident 2 was observed in bed. There was no wedge cushion in place and ordered by the physician. Her call light remained out of reach, she wriggled in bed, her legs pushed up and down, and she moaned and groaned. On 5/5/22 at 11:56 a.m., Licensed Practical Nurse (LPN) 8 entered Resident 2's room and adjusted her pillow. LPN 8 did not put her call light in place or check the resident to see if she was incontinent at that time. On 5/5/22 at 12:20 p.m., Resident 2 was heard as she continued to call out with moans and groans. She was observed laying on her stomach, face down on the floor. She had fallen out of bed onto the right side of the floor and landed on the fall mat. Her mattress and brief were observed wet with urine as she had been incontinent. There was no nurse at the nurse's station, no nurse visible down the hall. No Certified Nursing Assistants, (CNAs) were available, so an observer alerted a staff member that Resident 2 was on the floor. On 5/5/22 at 12:25 p.m., LPN 8 entered Resident 2's room, observed the resident on the floor, and exited the room without conducting a full assessment. She did not check the resident for injuries, assess her vital signs, check her range of motion for indications of fractures, and did not speak to Resident 2 to assure her help was on the way. She did not stay with the resident until additional help came. Outside of Resident 2's doorway, in the hall, LPN 8 indicated to an incoming staff member that she would need two more people and the Hoyer lift to help get Resident 2 off the floor. The Director of Nursing (DON) came to the room to help and at this time indicated full fall interventions for Resident 2 included, but were not limited to, having a wedge cushion, fall matt, bed in the lowest position, frequent checks for incontinence and/or signs symptoms of pain/anxiety. On 5/9/22 at 2:33 p.m., the Regional Director of Clinical Services (RDCS) provided a copy of current facility policy titled, Fall Management Program, dated 11/2017. The policy indicated, .It is the policy of American Senior Communities to ensure residents residing within the facility receive adequate supervision and or assistance to prevent injury related to falls . Facilities must implement comprehensive, resident-centered fall prevention plans for each residents at risk for falls or with a history of falls . Post Fall: Any resident experiencing a fall will be assessed immediately by the charge nurse for possible injuries and necessary treatment will be provided On 5/9/22 at 2:33 p.m., the RDCS provided a copy of current facility policy titled, Physician Orders Policy, dated 2/2022. At this time the RDCS indicated, while the policy did not explicitly say, nursing staff should follow physician orders, it was the her expectation and the facility policy that once orders are put in, and electronically signed, the automatically generate to the MAR (Medication Administration Record [or TAR, Treatment Administration Record] if the nurses initialed that the medication, or treatment was provided/in place, this it was expected it should have been completed, such as ensuring Resident 2's wedge cushion or barrier pillow was in place to prevent a fall. 3.1-45(a)(2)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure insulin pens were primed prior to use and a contaminated pill was not provided to a resident for 1 of 2 resident revie...

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Based on observation, interview, and record review, the facility failed to ensure insulin pens were primed prior to use and a contaminated pill was not provided to a resident for 1 of 2 resident reviewed for medication administration resulting in a medication error rate of 7.69 percent (Resident 18). Findings include: On 5/10/22 at 7:28 a.m., Licensed Practical Nurse (LPN) 5 prepared medications for Resident 18. She dropped a Vitamin D pill on top of the South Medication Cart. She put a glove on, picked it up, and placed it in the medication cup. She continued pulling medications for Resident 18 and she placed the subsequent pills on top of the contaminated pill in the same medication cup. She removed a Lispro Insulin (fast-acting medication to treat a blood sugar disorder) Pen (an injection delivery system) from the medication cart, placed a sterile needle on the end, and dialed the physician ordered amount into the pen, 10 units. She did not prime (procedure to fill the needle with medication) the needle with insulin. She placed the insulin pen on the medication cart. She removed a Lantus Solostar Insulin (long-acting medication to treat a blood sugar disorder) Pen from the medication cart, placed a sterile needle on the end and dialed the physician ordered amount into the pen, 45 units. She did not prime the needle with insulin. She placed the insulin pen on the medication cart. LPN 5 gave the medication cup to Resident 18, and he swallowed the medications. LPN 5 swabbed the resident's left side of his abdomen with alcohol and injected the Lispro insulin, then she swabbed the right side of his abdomen and injected the Lantus insulin. During an interview, on 5/10/22 at 8:10 a.m., LPN 5 indicated she should have given a new Vitamin D pill after dropping it on the medication cart and the insulin pens should have been primed prior to dosing the resident with insulin. During an interview, on 5/10/22 at 9:43 a.m., the Director of Nursing (DON) indicated if a pill was dropped on top of the medication cart it should have been tossed and the nurse should have gotten a new pill. The pill was considered contaminated if it touches the cart. The insulin pens should have been primed with two units of insulin to ensure the entire dose was given. A current nursing skill competency sheet, titled, Insulin Pen Administration, dated 6/2018, was provided by the DON, on 5/10/22 at 11:02 a.m., A review of this document indicated, .Attach pen needle by twisting the needle onto end of insulin pen, pull off and remove outer pen needle protective cap and cover. Prime the pen by dialing 2 units. Push the end of the pen to push out the 2 units (A small drop of insulin should be visible. If insulin does not appear, repeat) A current policy, titled, Infection Prevention and Control Prevention Policy, dated 3/2022, was provided after the entrance conference. A review of the policy indicated, .Prevention of spread of infections is accomplished by use of hand hygiene, respiratory etiquette, standard and transmission-based precautions 3.1-48(c)(1)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

Based on record review and interview, the facility failed to ensure residents who received anticoagulant medication regimen were monitored, orders were reconciled to the correct dose, and failed to fo...

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Based on record review and interview, the facility failed to ensure residents who received anticoagulant medication regimen were monitored, orders were reconciled to the correct dose, and failed to follow their policy for physician notification for 2 of 5 residents reviewed for significant medication errors (Residents 10 and 20). Findings include: 1. On 5/9/22 at 10:00 a.m., Resident 10' clinical record was reviewed. Resident 10 had diagnoses which included but were not limited, to Atrial Fibrillation (A-Fib) (an irregular and often very rapid heart rhythm that can lead to blood clots in the heart). Resident 10 had the following orders for PT/INR labs however the record lacked documentation that PT/INRs were obtained as ordered: 3/16/2022 daily through 3/23/2022. 3/25/2022 daily through 4/10/2022 On 5/10/2022 at 2:15 p.m., the DON indicated that the order for daily labs should have been ordered one time per week and the order was transcribed incorrectly. The DON provided resident 10 lab results with the following lab dates for PT/INRs missing: 3/19/2022 3/20/2022 3/23/2022 3/26/2022 3/27/2022 3/28/2022 3/30/2022 3/31/2022 4/2/2022 4/3/2022 4/4/2022 4/6/2022 4/7/2022 4/8/2022 4/9/2022 4/10/2022 4/21/2022 4/24/2022 2. On 5/9/22 at 2:15 p.m., Resident 20's medical record was reviewed. Resident 20 had diagnoses which included but were not limited to vascular implant (a specialized class of medical textiles which act as an artificial conduit or substitute for a diseased artery), and a history of A-Fib. Resident 20 had the current physician orders for Warfarin: a. an order dated 3/17/2022 for Warfarin 6 mg (milligrams) with instructions to give 6.5 mg by mouth daily with a discontinuation date of 3/22/2022 b. an order dated 3/23/2022 for Warfarin 6 mg, with instructions to give 6.5 mg by mouth daily with a discontinuation date of 4/7/2022 Resident 20's MAR (Medication Administration Record) was reviewed and indicated, give 6 mg of Warfarin daily with an additional note . Amount to administer 6.5 mg from 3/17/2022 through 3/22/2022. The MAR (Medication Administration Record) order stated to give 6 mg of Warfarin daily with an additional note Amount to administer 6.5mg from 3/23/2022 through 4/7/2022. The MAR indicated that 6 mg was administered instead of 6.5 mg during the listed time frames. During an interview on 5/10/2022 at 2:15 p.m., the DON indicated the written orders were a transcription error and could not account for the additional 0.5 mg that was to be administered along with the 6 mg. Resident 20 had lab orders to obtain Prothrombin Time/International Normalized Ratio (PT/INRs) (blood test to determine time blood takes to clot) every Tuesday and Thursday with a start date of 3/17/2022 through 4/8/2022. The DON provided Resident 20's PT/INR labs which had been completed by the lab on 5/10/2022 at 2:15 p.m. The PT/INRs on the following dates were missing: 3/29/2022 3/31/2022 During an interview on 5/9/22 at 10:33 a.m., Licensed Practical Nurse (LPN) 5 indicated the lab may come in early or late. Staff should not administer the next dose of anticoagulant medication until PT/INR results were received and the Nurse Practitioner was notified as indicated or required. LPN 5 indicated if she noticed any abnormal bruising or bleeding that she would hold the Warfarin and notify the physician. LPN 5 indicated the facility utilized a Coumadin Flowsheet to manage residents that were prescribed warfarin/coumadin. During an interview on 5/9/22 at 10:38 a.m. LPN 6 indicated labs may be done during the day. The lab was sometimes late. Staff would administer the next Warfarin dose even if the lab results had not been received. LPN 6 indicated the lab was short staffed which often caused the delay. The facility has received labs as late as 3 a.m., so the physician would be notified the next morning of the results. The lab would also call and inform the facility if they would not be in on time to schedule arrangements for the following day and staff should utilize the Coumadin Flowsheet to manage residents taking warfarin. On 5/10/22 at 1:54 p.m., the [NAME] provided a copy of current facility policy titled, Coumadin/Warfarin Monitoring and Tracking Log, dated 1/20/2016 with a revision date of 11/2019 indicated, .It is the policy of American Senior Communities that require Coumadin Therapy are receiving adequate monitoring. 3.1-48(c)(2)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure tubersol (tuberculous screening solution) was ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure tubersol (tuberculous screening solution) was not expired and injected intradermally (superficial injection) into resident's skin for 8 of 8 newly admitted residents reviewed for tuberculous (TB) screening (Resident 24, 28, 34, 37, 39, 189, 190, and 191). The facility failed to ensure a medication had a pharmacy label and failed to ensure a resident's alcohol beverages were not stored in a cabinet with facility chemicals (Resident 26). Findings include: 1. On [DATE] at 11:03 a.m., the Director of Nursing (DON) provided a tour of the medication storage room. A refrigerated vial of tubersol (tuberculous screening solution), the lot number 27201, was observed to be open on dated [DATE]. The DON indicated there were no other vials of tubersol in the facility and this one was expired. On [DATE] at 11:52 a.m., medical records were reviewed for resident's admitted on and after [DATE]. On [DATE], Resident 190 was admitted to the facility. The same day, a TB screening test was administered from a tubersol vial, the lot number was 27201. On [DATE], the second TB screening test was administered. The documentation for the second TB screening test was incomplete. There was no administration site, tubersol lot number, tubersol manufacturer's name, and no expiration date documented. On [DATE], Resident 28 was admitted to the facility. The same day, a TB screening test was administered from a tubersol vial, the lot number was 27201. On [DATE], the second TB screening test was administered from the same tubersol vial with the same lot number. On 4/14//22, Resident 37 was admitted to the facility. On [DATE], a TB screening test was administered from a tubersol vial, the lot number was 27201. On [DATE], the second TB screening test was administered from the same tubersol vial with the same lot number. On [DATE], Resident 24 was admitted to the facility. The same day, a TB screening test was administered from a tubersol vial, the lot number was 27201. On [DATE], Resident 139 was admitted to the facility. The same day, a TB screening test was administered from the tubersol vial, the lot number was 27201. On [DATE], Resident 189 was admitted to the facility. The same day, a TB screening test was administered from the tubersol vial, the lot number was 27201. On [DATE], Resident 34 was admitted to the facility. On [DATE], a TB screening test was administered from the tubersol vial, the lot number was 27201. On [DATE], Resident 191 was admitted to the facility. The same day, a TB screening test was administered from the tubersol vial, the lot number was 27201. During an interview, on [DATE] at 12:08 p.m., the DON indicated the expired vial of tubersol should have been disposed of and a new vial ordered. Tubersol was only good for 28 days after it was opened. During an interview, on [DATE] at 2:29 p.m., the DON indicated the facility could get a new tubersol ordered. They could review and provide chest x-rays for the newly admitted residents. Her expectation was for the staff to order a new tubersol vial before the current tubersol vial expired. On [DATE] at 3:26 p.m., a review of the Federal Drug Administration (FDA) for the tubersol insert was completed. A review of the information indicated, .A vial of tubersol which has been entered and in use for 30 days should be discarded. Do not use after expiration date A current policy, titled, .Tuberculosis (TB): Resident Screening, dated 12/2011, was provided by the DON on [DATE] at 3:31 p.m. A review of the policy indicated, .All residents will be screened for TB in accordance with state and federal regulations including but not limited to prior to admission, upon admission .one-step administer on day of admission .two-step administer on day of admission and schedule second step one to three weeks after first step A current policy, titled, .Storage and Expiration Dating of Medications, Biologicals, dated [DATE], was provided by the DON on [DATE] at 3:31 p.m. A review of the policy indicated, .If a multi-dose vial of an injectable medication has been opened or accessed (e.g. needle-punctured), the vial should be dated and discarded within 28 days unless the manufacturer specifies a different (shorter or longer) date for that opened vial 2. During a medication storage room tour, on [DATE] at 11:09 a.m., 4 medication suppositories were observed on a refrigerated shelf. There was no pharmacy label to identify the medication name, resident name, dosage, or expiration date. On [DATE] at 11:10 a.m., the DON indicated the 4 suppositories were Bisacodyl (laxative) and there should have been a pharmacy label for the medications. A current policy, titled, .Storage and Expiration Dating of Medications, Biologicals, dated [DATE], was provided by the DON on [DATE] at 3:31 p.m. A review of the policy indicated, .Facility should destroy and reorder medications and biologicals with .missing labels 3. During a medication storage room tour, on [DATE] at 11:10 a.m., a large can of beer was observed in the medication refrigerator. It was on the bottom shelf of the door away from the medications. The DON indicated there was no resident name on it. She indicated the only resident who got beer was Resident 26. On [DATE] at 11:12 a.m., an opened cardboard case of beer was observed in a cabinet with several containers of Drugbuster (solution to destroy medications), one spray container of toilet cleaner, and 2 spray containers of disinfectant. On [DATE] at 11:14 a.m., the DON indicated Resident 26's beer should not have been stored with the facility's solutions to destroy medications, toilet cleaner, and disinfectant. 3.1-25(j) 3.1-25(o) 3.1-21(i)(3)
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
  • • 24 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $14,518 in fines. Above average for Indiana. Some compliance problems on record.
  • • Grade D (41/100). Below average facility with significant concerns.
Bottom line: Trust Score of 41/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Washington Healthcare Center's CMS Rating?

CMS assigns WASHINGTON HEALTHCARE CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Indiana, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Washington Healthcare Center Staffed?

CMS rates WASHINGTON HEALTHCARE CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 69%, which is 22 percentage points above the Indiana average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 80%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Washington Healthcare Center?

State health inspectors documented 24 deficiencies at WASHINGTON HEALTHCARE CENTER during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 23 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Washington Healthcare Center?

WASHINGTON HEALTHCARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by AMERICAN SENIOR COMMUNITIES, a chain that manages multiple nursing homes. With 94 certified beds and approximately 52 residents (about 55% occupancy), it is a smaller facility located in INDIANAPOLIS, Indiana.

How Does Washington Healthcare Center Compare to Other Indiana Nursing Homes?

Compared to the 100 nursing homes in Indiana, WASHINGTON HEALTHCARE CENTER's overall rating (3 stars) is below the state average of 3.1, staff turnover (69%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Washington Healthcare Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.

Is Washington Healthcare Center Safe?

Based on CMS inspection data, WASHINGTON HEALTHCARE CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Indiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Washington Healthcare Center Stick Around?

Staff turnover at WASHINGTON HEALTHCARE CENTER is high. At 69%, the facility is 22 percentage points above the Indiana average of 46%. Registered Nurse turnover is particularly concerning at 80%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Washington Healthcare Center Ever Fined?

WASHINGTON HEALTHCARE CENTER has been fined $14,518 across 1 penalty action. This is below the Indiana average of $33,224. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Washington Healthcare Center on Any Federal Watch List?

WASHINGTON HEALTHCARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.