Hegg Memorial Health Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Hegg Memorial Health Center in Rock Valley, Iowa, has received a Trust Grade of A+, indicating it is an elite facility with top-tier quality care. It ranks #35 out of 392 nursing homes in Iowa, placing it in the top half of state facilities, and is the top-rated option among five facilities in Sioux County. The facility is improving, with reported issues decreasing from seven in 2023 to just one in 2024. Staffing is a notable strength, rated 5 out of 5 stars, and has a low turnover rate of 17%, which is well below the state average. However, there are some concerns, such as less RN coverage than 83% of Iowa facilities, which means fewer registered nurses are available to catch potential problems. Recent inspections revealed issues, including a lack of a process for residents to submit grievances anonymously and unsafe transfer techniques for a resident who required a mechanical lift. Overall, while the facility has strong staffing and quality ratings, families should be aware of these weaknesses when considering care for their loved ones.
- Trust Score
- A+
- In Iowa
- #35/392
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 17% annual turnover. Excellent stability, 31 points below Iowa's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Iowa facilities.
- Skilled Nurses ○ Average
- Each resident gets 37 minutes of Registered Nurse (RN) attention daily — about average for Iowa. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (17%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (17%)
31 points below Iowa average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
No Significant Concerns Identified
This facility shows no red flags. Among Iowa's 100 nursing homes, only 1% achieve this.
The Ugly 10 deficiencies on record
Nov 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure that staff practiced safe transfer techniques fo...
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Sept 2023
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review and staff interview, the facility failed to refer 1 resident with a negative Level I result for ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record, facility policy, and staff interview, the facility failed to accurately assess a wound for 1 of 1 resi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record, facility policy, and staff interview, the facility failed to provide restorative therapy for 1 of 1 re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, observations, staff interviews, and facility policy review, the the facility failed to ensure r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, facility policy review and staff interviews, the facility failed to perform proper hand hygiene during ro...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected multiple residents
Based on observation, facility policy, and staff interview, the facility failed to provide a process in which grievance may be anonymously submitted. The facility reported a census of 52 residents.
Fi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations and staff interviews the facility failed to ensure food was discarded after product expiration date. The facility identified a census of 52 residents.
Findings include:
An initia...
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Jun 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
Based on record review and staff interview, the facility failed to ensure a resident's complete list of diagnosed mental illnesses were included in the facilities PASARR (Preadmission Screening and Re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interview and policy review, the facility failed to revise and update care plans to inclu...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Iowa.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Iowa facilities.
- • 17% annual turnover. Excellent stability, 31 points below Iowa's 48% average. Staff who stay learn residents' needs.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Hegg Memorial Health Center's CMS Rating?
CMS assigns Hegg Memorial Health Center an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Iowa, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Hegg Memorial Health Center Staffed?
CMS rates Hegg Memorial Health Center's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 17%, compared to the Iowa average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Hegg Memorial Health Center?
State health inspectors documented 10 deficiencies at Hegg Memorial Health Center during 2022 to 2024. These included: 10 with potential for harm.
Who Owns and Operates Hegg Memorial Health Center?
Hegg Memorial Health Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 60 certified beds and approximately 53 residents (about 88% occupancy), it is a smaller facility located in Rock Valley, Iowa.
How Does Hegg Memorial Health Center Compare to Other Iowa Nursing Homes?
Compared to the 100 nursing homes in Iowa, Hegg Memorial Health Center's overall rating (5 stars) is above the state average of 3.1, staff turnover (17%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Hegg Memorial Health Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Hegg Memorial Health Center Safe?
Based on CMS inspection data, Hegg Memorial Health Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Iowa. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Hegg Memorial Health Center Stick Around?
Staff at Hegg Memorial Health Center tend to stick around. With a turnover rate of 17%, the facility is 29 percentage points below the Iowa average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Hegg Memorial Health Center Ever Fined?
Hegg Memorial Health Center has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Hegg Memorial Health Center on Any Federal Watch List?
Hegg Memorial Health Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.