Sam Swope Care Center

240 Masonic Home Drive, Masonic Home, KY 40041 (502) 897-4907
Non profit - Corporation 136 Beds Independent Data: November 2025 4 Immediate Jeopardy citations
Trust Grade
0/100
#258 of 266 in KY
Last Inspection: August 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Sam Swope Care Center has a Trust Grade of F, indicating significant concerns and poor overall quality of care. It ranks #258 out of 266 facilities in Kentucky, placing it in the bottom half, and #35 out of 38 in Jefferson County, meaning there are only two better options nearby. The facility is worsening, with issues increasing from 5 in 2022 to 11 in 2024. Staffing is a relative strength with a rating of 4 out of 5 stars, although the turnover rate is average at 49%. However, the facility has concerning fines totaling $29,380, which is higher than 81% of Kentucky facilities. There have been critical incidents, including a failure to honor a resident's advance directive, resulting in a DNR order being incorrectly placed against their wishes. Additionally, another resident was allowed to leave the facility unsupervised and tragically passed away after being found unresponsive outside. While staffing may be stable, the facility has serious weaknesses that families should carefully consider when making decisions about care for their loved ones.

Trust Score
F
0/100
In Kentucky
#258/266
Bottom 4%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
5 → 11 violations
Staff Stability
⚠ Watch
49% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$29,380 in fines. Higher than 77% of Kentucky facilities, suggesting repeated compliance issues.
Skilled Nurses
✓ Good
Each resident gets 45 minutes of Registered Nurse (RN) attention daily — more than average for Kentucky. RNs are trained to catch health problems early.
Violations
⚠ Watch
19 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2022: 5 issues
2024: 11 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

1-Star Overall Rating

Below Kentucky average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 49%

Near Kentucky avg (46%)

Higher turnover may affect care consistency

Federal Fines: $29,380

Below median ($33,413)

Moderate penalties - review what triggered them

The Ugly 19 deficiencies on record

4 life-threatening
Aug 2024 11 deficiencies 2 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0578 (Tag F0578)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to ensure a residents' right to form...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to ensure a residents' right to formulate an advance directive were honored for one of four residents reviewed for advance directives out of 35 sampled residents (Resident (R) 85). R85 who was his own decision maker, requested and signed to be a full code status (life saving measures) upon admission to the facility; however, the facility inadvertently entered a Do Not Resuscitate (DNR) order which contradicted the resident's decision. Additionally, the facility allowed the resident's Power of Attorney (POA) to sign DNR documents instead of the resident signing his own code status forms. This failure placed the resident at risk for death in the event of a cardiac and/or respiratory failure. An Immediate Jeopardy was identified on [DATE] and was determined to exist on [DATE], in §483.10 F578: Request/Refuse/Discontinue; Formulate Advance Directives. The Administrator was notified on [DATE] at 3:57 PM of the Immediate Jeopardy. An acceptable Immediate Jeopardy Plan of Removal was provided on [DATE] at 12:55 PM and was validated on [DATE] at 10:55 PM. The Administrator was notified the Immediate Jeopardy was removed. After the removal of the Immediate Jeopardy, the deficiency remained at a scope and severity of a D. The findings include: Review of the facility's policy titled, Advance Directives, revised 10/2023, revealed Advance directives will be respected in accordance with state law and facility policy .3. If the resident is incapacitated and unable to receive information about his or her right to formulate an advance directive, the information may be provided to the resident's legal representative or resident representative in accordance with state and federal laws .7. In accordance with the State and Federal requirements, the legal representative may also have the right to refuse or forego treatment .a. Advance Directive-a written instruction, such as a living will or durable power of attorney for heath care, recognized by State law, relating to the provisions of health care when the individual is incapacitated .c. Durable Power of Attorney for Health Care (i.e., Medical Power of Attorney)-a document delegating authority to a legal representative to make health care decisions in case the individual delegating that authority subsequently becomes incapacitated .14. Nursing Services or designee will notify the Attending Physician as necessary of advance directives so that appropriate orders can be documented in the resident's medical record and plan of care. Review of the facility's Physician orders Process, revised 11/2022 revealed .5. Code status for residents will [be] based upon the completed code status form signed by the resident or the resident representative or legal representative. Physician order will be obtained. 6. The physician or extender that gives a verbal order will be required to electronically sign the order in accordance with the most update [sic] federal and state regulation . Review of R85's undated Face Sheet, located in the resident's electronic medical record (EMR) under the Face Sheet, tab revealed the resident was admitted to the facility [DATE] with diagnoses which included chest pain, asthma, hypercholesterolemia, hypertension, and coronary atherosclerosis of unspecified type of vessel, native or graft. Further review of R85's Face Sheet revealed the resident had a POA. Review of R85's Minimum Data Set (MDS), with an assessment reference date (ARD) of [DATE] and located in the resident's EMR under the MDS tab revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact. Review of R85's MDS, with an ARD of [DATE] and located in the resident's EMR under the MDS tab revealed the facility assessed the resident to have a BIMS score of 14 out of 15 which indicated the resident was cognitively intact. Review of R85's Directives for Code Status, dated [DATE] and provided by the facility revealed R85 chose to be a Full Code. R85 signed the document himself. Review of R85's Physician Verbal Order, dated [DATE] revealed an order of Do Not Resuscitate [DNR]. The order was entered by Licensed Practical Nurse Unit Manager (LPNUM) 1. During an interview on [DATE] at 3:39 PM, R85 stated if he was found unresponsive, he would want staff to start cardiopulmonary resuscitation (CPR) on him. During a subsequent interview on [DATE] at 4:20 PM, R85 told a Registered Nurse Surveyor he had signed a paper saying he wanted to be a full code. When asked what a full code meant, R85 stated if his heart stopped, or he stopped breathing, he wanted chest compressions to be done. During an interview on [DATE] at 4:29 PM, LPNUM1 reviewed R85's code status in the EMR and stated R85 was a DNR, so no CPR would be done. During an interview on [DATE] at 4:30 PM, LPN1 was asked what he would do if he found R85 unresponsive. LPN1 checked his assignment sheet which documented R85 as a DNR. The LPN then checked R85's physician order in the EMR which also reflected the code status of DNR. LPN1 stated CPR would not be done on R85. Review of the facility's untitled and undated assignment sheet provided by LPN1 revealed the document had R85 listed as a DNR. During an interview on [DATE] at 4:56 PM, Social Worker (SW) 1 stated R85 was his own decision maker. When asked what R85's code status was, SW1 stated she thought he was a DNR. When asked who should have signed the DNR paperwork, SW1 stated R85 or the POA should have. During an interview on [DATE] at 6:42 PM, POA 85 stated he signed DNR papers back in [DATE] because he did not want his brother to just lay there, so he thought it would be best to sign the DNR paperwork. Continued interview revealed the POA did not recall having a telephone conversation with a nurse regarding a decision to make the resident a DNR or full code. The POA stated approximately two years ago R85 became severely ill and R85 was a DNR; however, he had not had a conversation since then with his brother regarding code status and he did not know R85 wanted to be a full code. The POA also stated R85 could make his own decisions, and the facility should follow his brothers wishes. During an interview on [DATE] at 5:01 PM, the Social Service Director (SSD) stated she was not really familiar with R85 as he was not on her case load. The SSD stated R85 had a BIMS of 14 so she would assume he could make his own decisions. The SSD confirmed R85 signed a Directives for Code Status, document on [DATE] choosing to have a full code status. The SSD also confirmed a DNR was signed by POA1 on [DATE]. Review of R85's Directives for Code Status, dated [DATE] and provided by the facility revealed POA85 chose for R85 to be a DNR. POA85 signed the document and not R85 who was his own decision maker. During an interview on [DATE] at 5:28 PM, the Director of Nursing (DON) stated residents who had decision making capacity would make their own code status decision. The DON confirmed R85 signed to be a full code on [DATE]. The DON also confirmed a physician's order dated [DATE] which ordered R85 to be a DNR. When asked why the resident's decision to be a full code status and the physician's order contradicted each other, the DON stated it appeared the physician's order entered on [DATE] which ordered the resident to be a DNR was entered in error. During an interview on [DATE] at 10:24 AM, LPNUM1 confirmed she was the nurse who entered the physician's order for R85 to be a DNR. LPNUM1 stated she reviewed R85's Directives for Code Status, document dated [DATE] and seen the resident selected to be a full code. The LPNUM also stated when she put the electronic order in the EMR, it was a drop-down box and she erroneously selected DNR instead of Full Code. Continued interview revealed on [DATE] she called R85's POA in the presence of R85 to go over the resident's baseline care plan. During this conversation, she discussed R85's code status of DNR with the POA and the R85 per the physician's order on [DATE]. LPNUM1 stated neither R85 nor POA85 questioned the code status. The LPNUM further stated she let the resident and the POA know that paperwork (DNR form and EMS form) needed to be signed and the POA stated he would sign the paperwork the next time he was at the facility. During an interview on [DATE] at 4:48 PM, the Executive Director stated it was his expectation residents' wishes regarding code status would have been honored.
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to develop and implement person cent...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to develop and implement person centered comprehensive care plans for four of 35 sampled residents (Resident (R) 85, R90, R59, and R117). Upon admission to the facility, R85 chose his code status to be a full code; however, the resident's Care Plan contradicted his code status by having conflicting information when his care plan indicated he was a full code and had a do not resuscitate (DNR) code status. This placed the resident at risk for death in the event of cardiac and/or respiratory failure episode. An Immediate Jeopardy was identified at on [DATE] and was determined to exist on [DATE] at §483.21(b)(1) F656-Develop/Implement Comprehensive Care Plan. The Administrator was notified on [DATE] at 3:57 PM of the Immediate Jeopardy. An acceptable Immediate Jeopardy Plan of Removal was provided on [DATE] at 12:55 PM and was validated on [DATE] at 10:55 PM. The Administrator was notified the Immediate Jeopardy was removed. After the removal of the Immediate Jeopardy, the deficiency remained at a scope and severity of a D. Findings include: Review of the facility's policy dated 04/17 revised on 03/24, titled Care-Plans Comprehensive revealed The facility must develop and implement a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. Review of the Policy interpretation and implementation revealed The interdisciplinary Team, in coordination with the resident, his/her resident representative, develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. The comprehensive care plan is based on a thorough assessment that includes, but is not limited to, the MDS [Minimum Data Set] . Each resident's comprehensive care plan will include services that are to be furnished to maintain the resident's highest practical physical, mental, psychosocial wellbeing, including advance directive code status . Areas of concern that are triggered during the resident assessment are evaluated using specific assessment tools (including Care Area Assessments) before interventions are added to the care plans . Assessments of residents are ongoing and care plans are revised as information about the resident and the resident's condition change . the interdisciplinary Team is responsible for the review and revision of care plans after each assessment, including comprehensive and quarterly assessments. 1. Review of R85's undated Face Sheet, located in the resident's electronic medical record (EMR) under the Face Sheet, tab revealed the resident was admitted to the facility [DATE] with diagnoses which included chest pain, asthma, hypercholesterolemia, hypertension, and coronary atherosclerosis of unspecified type of vessel, native or graft. Further review of R85's Face Sheet revealed the resident had a Power of Attorney (POA). Review of R85's Minimum Data Set (MDS), with an assessment reference date (ARD) of [DATE] and located in the resident's EMR under the MDS tab revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact. During an interview on [DATE] at 3:39 PM, R85 stated if he was found unresponsive, he would want staff to start cardiopulmonary resuscitation (CPR) on him. During a subsequent interview on [DATE] at 4:20 PM, R85 told a Registered Nurse Surveyor he had signed a paper saying he wanted to be a full code. Review of R85's Directives for Code Status, dated [DATE] and provided by the facility revealed R85 chose to be a Full Code. R85 signed the document himself. Review of R85's Physician Verbal Order, dated [DATE] revealed an order of Do Not Resuscitate [DNR]. The order was entered by Licensed Practical Nurse Unit Manager (LPNUM) 1. Review of R85's Comprehensive Care Plan, created and effective on [DATE] and last evaluated (updated) on [DATE], located in the resident's EMR under the Care Plan tab revealed a problem of . [R85's Name] advance directive: Full Code. The Care Plan had a goal of [R85's Name] wishes will be respected and honored. Interventions included .EMS DNR IN PLACE . which contradicted the residents wishes to be a full code and indicated EMS would not perform CPR in the event of a cardiac and/or respiratory event. During an interview on [DATE] at 10:24 AM, LPNUM1 confirmed she was the one who completed the code status section of R85's initial comprehensive care plan which reflected full code. The LPNUM stated she forgot that the resident had wanted to be a full code and when she went over the baseline care plan, she was looking at the ribbon of the EMR which indicated DNR based on the physician's order she entered on [DATE]. The LPNUM also confirmed the care plan indicated the resident was a full code; however, the care plan included DNR . as an intervention which contradicted each other. During an interview on [DATE] at 2:49 PM, the [NAME] President of Risk Management (VP) 1 confirmed the resident's care plan had a problem which indicated the resident was a full code but had an intervention which indicated the resident was a DNR. VP1 stated it was her expectation residents' care plans would have been reflective of person centered care which included residents' code status wishes. During an interview on [DATE] at 4:48 PM, the Executive Director stated it was his expectation resident's code status wishes be honored and followed. The Executive Director also stated it was his expectation care plans would be accurate and reflected the resident's preferences and care needs. (Cross Reference F578) 2. Review of the Face Sheet located in the EMR under the Profile tab revealed R117 was admitted to the facility on [DATE] with diagnoses of neoplasm (cancer) of the prostrate, injury of ureter, obstructive uropathy, and acute kidney failure. Review of R117's admission MDS located in the EMR under the MDS tab with an ARD of [DATE] revealed R117 had a BIMS of 15 out of 15 which indicated the resident was cognitively intact. Review of the MDS revealed R117 had an indwelling foley catheter. Review of R117's admission comprehensive Care Plan dated [DATE] located in the EMR under the Care Plan tab revealed a problem was not addressed for the use of the foley catheter. Review of R117's physician orders located in the EMR under the Orders tab with a date of 08/2024 revealed an order for an 18 French (FR) with a 10 cubic centimeter (cc) balloon. The physician order further revealed R117 was to have catheter care done twice daily and urine output was to be documented. During an observation of R117 on [DATE] at 11:16 AM revealed the resident was lying in bed and had a foley catheter bag attached to the bedside. During an interview with R117 on [DATE] at 11:16 AM revealed he had prostate cancer and used the foley. During an interview on [DATE] at 1:12 PM with the MDS Coordinator (MDSC) confirmed she did not see a care plan in place for the foley catheter use and there should be. The MDSC further revealed the foley catheter should have an individual problem with individual interventions. The MDSC revealed the physician orders should have been on the Care Plan. The MDSC further revealed the Care Plan was utilized to provide staff with the knowledge of what needs to be done for the residents. The MDSC revealed she updated the care plans; however, the nurses should update the care plans too. The MDSC revealed the care plan was also carried over to the resident summary which went into the kiosk so that the Certified Nursing Assistants (CNAs) could see what care needed to be done. During an interview on [DATE] at 4:39 PM with the Director of Nursing (DON) revealed a foley catheter use should be care planned. The DON further revealed the staff would use the care plan as a guide for care of R117. During an interview on [DATE] at 5:18 PM with the Executive Director revealed the care plan should be updated according to the resident's needs. 3. Review of R90's quarterly MDS with an ARD of [DATE], located in the MDS tab of the EMR, revealed an admission date of [DATE]. R90 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicating R90's cognition was intact. R90's vision was severely impaired, received dialysis and chronic renal failure. Review of R90's Care Plan with an effective date of [DATE] to present, located in the EMR under the Care Plan tab, revealed R90 has the potential for complications related to hemodialysis for diagnosis of chronic renal failure and a goal Resident will remain free from complications related to renal dialysis, goal date [DATE]. An intervention included Monitor access area for redness or pain or signs of infection and report to MD [physician]. Review of R90's [DATE] Treatment Administration Record (TAR) located in the EMR under the Order tab revealed: Dialysis: Dialysis: Assess Access Site () Two Times Daily starting [DATE], order date: [DATE], Discontinued ([DATE]), Notes: Monitor Tunnel Catheter twice daily right chest, Dialysis: Check for Thrill, Bruit, and Assess Site () Two Times Daily starting [DATE], order date: [DATE], Deleted-entry error, Notes: right chest tunnel cath. Order ID: 977651 has not been assigned administration times in the Date Range Specified, and Scheduled 3 times weekly Three Times Weekly starting [DATE], order date: [DATE], Notes: days of dialysis Monday, Wednesday, Friday at 6:30 AM . Review of R90's Dialysis Communication forms, dated [DATE], [DATE], and [DATE] located in the EMR under the Provider tab revealed no monitoring of R90's right chest tunnel catheter. Review of R90's notes, dated [DATE] to [DATE], located in the EMR under the Note tab revealed no documentation of R90's right chest tunnel catheter. During an interview on [DATE] at 9:46 AM, the Director of Nursing (DON) was asked where the implementation of R90's Care Plan related to the documentation for the monitoring of R90's right chest tunnel catheter was located. The DON reviewed the TAR in the EMR and stated she could not find a treatment order specifically for monitoring the catheter, just a general order for infection. The DON then pointed to a treatment order that had been discontinued for monitoring the Tunnel Catheter. The DON stated the treatment order had inadvertently been discontinued. The DON stated R90's access site had changed several times from her arm to her chest and confirmed the order must not have been reinstated. During an interview on [DATE] at 11:09 AM, Registered Nurse (RN)2 was asked if he checked R90's chest catheter after dialysis. RN2 stated, No, he only checked to ensure the port was covered because the dialysis center would check for bruit/thrill before they covered it. At 11:25 AM, the RN stated the old order was discontinued because R90's port sites changed from the arm to the chest. During an interview on [DATE] at 2:06 PM, the Executive Director was asked if he was aware of R90's access catheter for dialysis was not being implemented per the Care Plan. The Executive Director stated he was not aware. The Executive Director stated his expectation would be for staff to follow protocols, physician orders, and the Care Plan. During an observation and interview on [DATE] at 6:53 PM, R90 was asked if the nurse checked her access site on her right chest after dialysis. R90 stated, No, the nurse just checked her blood sugar. R90 then pointed to the bandaged area over her access site. 4. Review of R59's significant change MDS with an ARD date of [DATE], located in the MDS tab of the EMR, revealed an admission date of [DATE]. R59 had a BIMS score of 15 out of 15 indicating R59's cognition was intact. The MDS indicated the resident received an anticoagulant (blood thinner), and had diagnoses of coronary artery disease, atrial fibrillation, and deep venous thrombosis. Review of R59's physician Orders located in the EMR under the Order tab, revealed warfarin 4 mg [milligram] tablet Every Day, dated [DATE] and warfarin 1 mg tablet Every Evening, dated [DATE]. The medication notes on the orders included side effects that should be monitored any signs of serious bleeding, including nosebleeds that happen often or don't stop, unusual pain/swelling/discomfort, unusual/easy bruising, prolonged bleeding from cuts or gums unusually heavy/prolonged menstrual flow, pink/dark urine, coughing up blood, vomit that is bloody or looks like coffee grounds, severe headache, dizziness/fainting, unusual tiredness/weakness, bloody/black/tarry stools, chest pain, shortness of breath, difficulty swallowing. Review of R59's Care Plan with an effective date of [DATE] to present, located in the EMR under the Care Plan tab, revealed no evidence of a Care Plan for the ordered warfarin Review of R59's [DATE] TAR located in the EMR under the Order tab revealed no evidence of monitoring for bleeding and other side effects. Review of R59's Notes dated [DATE] to [DATE], located in the EMR under the Note tab revealed no documentation of monitoring for warfarin potential side effects. During an interview on [DATE] at 7:31 AM, Licensed Practical Nurse (LPN)2 confirmed there was no care plan developed for R59's ordered warfarin or monitoring being completed except for laboratory tests. LPN2 stated her expectation would be for the warfarin to be care planned. LPN2 confirmed it was important to have a care plan for the use of an anticoagulant to ensure the resident was monitored for bleeding gums, stools, and when using the electric razor. During an interview on [DATE] at 4:38 PM, the DON stated she was not aware R59 did not have a Care Plan for the ordered warfarin, however; she stated the resident should have had one developed. During an interview on [DATE] at 2:09 PM, the Executive Director stated he was not aware of R59's anticoagulant not being care planned or that the resident was not monitored for bleeding, however, his expectation would be to care plan the medication, follow the care plan, monitor the medication for side effects, and follow the physician order and any protocols.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to report an allegation of abuse wit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to report an allegation of abuse within two hours of the allegation for one of seven residents reviewed for abuse (Resident (R) 88) out of 35 sampled residents. On 06/28/2024 R88 reported an allegation of sexual abuse to the facility; however, the facility failed to report the allegation to the State Survey Agency (SSA) within the required two-hour time frame. R88 reported the allegation to the facility staff on 07/04/2024 at approximately 9:00 AM; however, the Administrator did not report the allegation to the SSA until 12:41 PM, which was outside of the required two-hour reporting timeframe. This failure placed the investigation of the allegation made by the resident at risk of being compromised. (Cross reference F610 and F842) The findings include: Review of the facility's policy titled, Abuse and Neglect Policy and Procedure, dated 10/2022 revealed The purpose of this policy is to attempt to prevent any type of abuse to residents through pre-employment and pre-admission screening, training of new staff and ongoing training for all staff, identification, investigation, protection, prevention, and reporting of abuse .Sexual Abuse .non-consensual sexual contact of any type with a resident .7. Training on reporting abuse .Reporting: 1. In accordance with the state and federal regulation all suspicions of abuse .will be reported. Reports will be made by the Administrator, or designee. Notification to the Department for Community Based Services, Office of Inspector General .will occur as indicated by the most current regulation of the community .c. Initial allegations involving .sexual abuse .are reported immediately, but not later than 2 hours after the allegation is made . 1. Review of the facility's investigation revealed on 07/04/2024 Resident [R88 was] admitted to the facility on [DATE] and stated that she was raped by a white woman on 06/27/2024 while at the hospital. She could not remember the name. During the interview with the DON [Director of Nursing], resident's cognition was alert and confused. Her current BIMS [Brief Interview for Mental Status Score] is a 7 [seven] [severely cognitively impaired]. [The] Resident did not exhibit any distress during the interview .DON when speaking to the resident's husband, he stated she was raped when she was [AGE] years old and fixated on the situation. The resident later stated it was a black woman. The resident alleged it happened prior to admission at the hospital. Other residents were interviewed, and body checks were completed on residents who were not cognitively intact. The facility reported timely. Unsubstantiated. The investigation revealed the facility documented the date and time the facility became aware of incident was 07/04/2024 at 11:15 AM and documented the Administrator was notified of the allegation on 07/04/2024 at 11:30 AM. Review of an email, dated 07/04/2024 at 12:41 PM, provided by the Administrator, revealed the subject line of the email was [R88's Name] initial report. The email was sent to the SSA. Review of R88's entire medical record revealed no documented evidence of the allegation made by R88. R88's medical record also lacked any documented evidence of immediate assessments made by nursing staff on R88 related to the allegation of sexual abuse. Review of R88's undated Face Sheet, located in the resident's electronic medical record (EMR) under the Face Sheet tab revealed the resident was admitted to the facility on [DATE] with diagnoses which included dementia, psychotic disorder, and generalized anxiety disorder (GAD). Review of R88's admission Minimum Data Set (MDS), with and assessment reference date (ARD) of 06/06/2024 and located in the resident's EMR under the MDS tab revealed the facility assessed the resident to have a BIMS score of 11 out of 15 which indicated the resident was moderately cognitively impaired. Review of R88's Physical Therapy Treatment Encounter Note(s), electronically signed and dated 07/04/2024 at 12:07 PM, located in the resident's EMR under the Therapy tap revealed .During session, pt [R88] reported an incident that happened last Thursday evening. Social Services was called, and incident was reported to social worker . The note was electronically signed by Physical Therapy Assistant (PTA) 1. During an interview on 08/16/2024 at 2:50 PM, PTA1 stated at approximately 9:00 AM on 07/04/2024, R88 reported her bottom was sore and she had been raped by two black women. The PTA stated she immediately notified Social Worker (SW) 1. During an interview on 08/16/2024 at 3:05 PM, SW1 stated on 07/04/2024 between 9:00 AM and 9:15 AM she received a telephone call from PTA1 who reported R88 made an allegation of being raped. The SW stated when she received the call, she was almost to the facility and as soon as she arrived at the facility she went and interviewed R88. SW1 stated R88 reported the allegation occurred on Thursday. The SW stated she then asked the resident was it the current Thursday (07/04/2024) while she was at the facility or the prior Thursday when she was at the hospital; however, R88 was not able to tell her which Thursday the rape allegation occurred. When asked if she documented the interview with R88, SW1 stated she wrote it down on a scrap piece of paper; however, she threw the paper away and did not document the interview in the resident's medical record. Continued interview revealed she reported the allegation to the DON on 07/04/2024 at approximately 9:30 AM. During an interview on 08/16/2024 at 4:11 PM, the DON stated she was in the morning clinical meeting on 07/04/2024 when SW1 came and reported to her R88 was alleging she had been raped. The DON stated she immediately left the meeting and went and interviewed R88. When asked what R88 told her in her interview, the DON stated it was what was documented in her (DON) statement which was part of the facility's investigation. Continued interview revealed when asked what time the SW reported the allegation to her and what time she interviewed R88, the DON stated the clinical meeting started at 10:00 AM and ended at approximately 11:00 AM, so it was reported to her between 10:00 AM and 11:00 AM but could not give the exact time. The DON also stated she did not document the time she interviewed R88 about the allegations. During an interview on 08/16/2024 at 4:26 PM, the Administrator stated abuse allegations were to be reported to the SSA within two hours once the allegation was made. The Administrator stated the allegation was reported to him on 07/04/2024 at 11:30 AM. When asked what time the facility's staff became aware of the allegation, the Administrator stated, I don't have that in here [in his investigation]. When asked if he could definitively say the allegation was reported to the SSA timely, the Administrator stated, on my part yes. When the Administrator was informed the allegation was made by R88 to facility staff on 07/04/2024 at approximately 9:00 AM, the Administrator stated he was not aware there was an issue with the timeliness of the reported allegation.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to thoroughly investigate allegation...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, the facility failed to thoroughly investigate allegations of abuse for two of seven residents reviewed for abuse (Resident (R) 88 and R103) out of 35 sampled residents. R88 made an allegation of abuse on 07/04/2024 at approximately 9:00 AM. A facility staff member reported R103 was a victim of verbal abuse. (Cross Reference F842) The findings include: Review of the facility's policy titled, Abuse and Neglect Policy and Procedure, 10/2022 and provided by the facility revealed The purpose of this policy is to attempt to prevent any type of abuse to residents through investigation, protection, prevention .of abuse .Identification of Abuse: .2. The Administrator, or designee, will initiate an in-house investigation into any allegations and make appropriate determination related to the reporting of events to the .Office of Inspector General [State Survey Agency (SSA)] .Investigation: 1. The Administrator will be responsible for ensuring the facility's compliance with all applicable provisions .4. Information related to a report of abuse, will be obtained from persons with knowledge of the reported incident . 1. Review of R88's undated Face Sheet, located in the resident's electronic medical record (EMR) under the Face Sheet tab revealed the resident was admitted to the facility on [DATE] with diagnoses which included dementia, psychotic disorder, and generalized anxiety disorder (GAD). During an interview on 08/16/2024 at 2:50 PM, Physical Therapy Assistant (PTA) 1 stated at approximately 9:00 AM on 07/04/2024, R88 reported her bottom was sore and she had been raped by two black women. The PTA stated she immediately notified Social Worker (SW) 1. During an interview on 08/16/2024 at 3:05 PM, SW1 stated on 07/04/2024 at approximately 9:00 AM, PTA1 called her and reported to her R88 made an allegation of sexual abuse. SW1 stated she was on her way to the facility at that time and arrived approximately five minutes later. SW1 also stated she immediately went and interviewed R88 who alleged she was raped. Continued interview revealed the SW finished interviewing R88 and then immediately reported this to the Director of Nursing (DON). Review of the facility's 5 Day Follow up/Final Report, of their internal investigation revealed no documented evidence SW1 was interviewed related to her interview with R88. Additionally, there was no documented evidence in the resident's medical record the resident was assessed by nursing staff. During an interview on 08/16/2024 at 4:26 PM with the Administrator, when asked if he interviewed SW1 or obtained a statement from SW1 since she was the first person to interview R88 after she made the allegation to PTA1 and if it could have been pertinent to his investigation since the resident could not tell the SW which Thursday the sexual abuse allegedly occurred, the Administrator stated he got what the resident was alleging through other interviews. When asked if it would have been important to know what the resident reported to SW1 during the social worker's interview including what time it was reported to her by PTA1, the Administrator stated, my role is once I am notified, I start the investigation [the Administrator avoided the specific question asked]. (Cross Reference F609 and F842) 2. Review of R103's undated Face Sheet, located in the resident's EMR under the Face Sheet tab revealed the resident was admitted to the facility on [DATE]. Review of R103's quarterly Minimum Data Set (MDS),with an assessment reference date of 04/29/2023 and located in the resident's EMR under the MDS tab revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 10 out of 15 which indicated the resident was moderately cognitively impaired. Review of the facility's 5 Day Follow up/Final Report, dated 08/21/2023 revealed on 08/17/2023 Licensed Practical Nurse (LPN) 4 reported CNA [Certified Nurse Aide] 8 and CNA9 were cursing in the dining room with resident [R103's Name] present .Staff interviews with no new findings, resident interviews no new findings, skin assessments with no new issues. After a thorough investigation, we are unable to substantiate the allegation of abuse . Review of a document titled, Verbal Statement from [LPN4's Name], dated 08/17/2023 with no interview time documented located in the facility's investigation revealed [R103's Name] asked me [LPN4] for some butter. I found the butter in the fridge and told the CNA [CNA8's Name], here was some butter. [R103's Name] became upset and began cursing. [CNA8's Name] then silently mouthed the word 'B***h' and then said some other things which I didn't hear. The other CNA, [CNA9's Name] jumps up, and her and resident were exchanging words. [CNA9] then said to [R103's Name] to get the [expletive] out of her face and back up,' he raised his cane and I [LPN4] got in between the resident and staff member to separate the situation. Review of a document titled, Verbal Statement via phone [CNA8's Name], dated 08/17/2023 with no interview time documented located in the facility's investigation provided by the facility revealed [R103's Name was asking for butter for his shrimp. I looked in the refrigerator and didn't see any. The nurse came over and found some butter. [R103's Name] started calling me a fu****g liar and I really didn't see the butter. He also told me I need to wear glasses, and I said I don't wear glasses and then I walked away. I did not curse [R103's Name]. Review of a document titled, Verbal Statement via phone [CNA9's Name], dated 08/17/2023 with no interview time documented located in the facility's investigation provided by the facility revealed [R103's Name] was upset and came at me. I kept telling him to 'back up,' he was calling me a 'fu****g liar' and was talking to [CNA8's Name] that way. He said he was going to hit me with his cane and the nurse came over and got him away. I never cussed him at all. I would never curse any residents Review of CNA9's document titled, Employee Counseling, dated 08/21/2023, located in the employee's personnel file provided by the facility revealed CNA9 was discharged (terminated) from her employment for .Unprofessional behavior in the workplace that is considered by management to be unacceptable . Review of CNA9's Payroll Activity/Change Form, dated 08/24/2023 and located in the CNA's employee personnel file provided by the facility revealed the CNA was terminated for Misconduct/Policy Violation and was not eligible for re-hire. It was documented that the last day CNA9 worked was 08/17/2023. During an interview on 08/16/2024 at 4:41 PM, when asked if he reviewed the facility's video surveillance which was located in the dining room where the alleged allegation occurred, the Administrator stated he did not recall if he reviewed it; however, if he had reviewed it, he would not have included it in his investigation if it was not pertinent. When asked would it had been helpful to review the video footage to validate or invalidate the event that was alleged, the Administrator stated sure. The Administrator also stated CNA9 was terminated for cussing in the dining room [during the alleged allegation] as it was unprofessional even though it was not towards a resident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, the facility failed to provide supervision to preven...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, the facility failed to provide supervision to prevent a resident from wandering into other resident rooms for one (Resident (R) 68) of one sampled resident reviewed for wandering out of a total sample of 35. The findings include: Review of the facility policy titled Wander/Elopement Precautions Policy, updated 03/22, revealed It is the policy of the facility to provide the least restrictive environment for residents, while doing so attempt to implement inventions for those residents who are identified at risk of wandering /elopement to maintain safety. The policy did not address the intrusion of the privacy of others. Review of R68's significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 06/22/2024, located in the MDS tab of the electronic medical record (EMR), revealed an admission date of 11/01/2022. R68 had a Brief Interview for Mental Status (BIMS) score of one out of 15, indicating R68's cognition was severely impaired. Behaviors of wandering was marked behavior not exhibited. The question does the wandering significantly intrude on the privacy of activities of others? was left blank. The question how does resident's current behavior status, care rejection, or wandering compare to prior assessment? was answered Worse. R68 had a diagnosis of unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, insomnia, and malnutrition. Review of R68's Care Plan with an effective date of 11/01/2022 to present, located in the EMR under the Care Plan tab revealed R68 has behavioral symptoms directed toward others: aggressive towards staff and refusing care, wandering into resident's rooms, taking items off nurse's cart, taking items out of other resident rooms, and laying in other resident's beds. The goal included R68 will have decreased behaviors within the next 30 days, goal date 09/27/2024. Review of R68's Progress Note dated 03/29/2024, located in the EMR under the Note tab revealed Resident noted to be entering other residents' rooms and sitting on their beds. When this nurse and the caregivers attempted to redirect resident, res [resident] noted to be resistant and inappropriate towards staff. This nurse educated on the importance of resident privacy and not entering their rooms and also educated on the importance of appropriate behavior towards staff, but education ineffective due to resident being confused and kept entering rooms. Review of R68's Progress Note dated 05/01/2024, located in the EMR under the Note tab revealed Res continues to wander the hallways, whispering to herself and entering other resident's rooms and laying down in their beds. This nurse has attempted to redirect her several times and re orient her but all attempts ineffective because her agitation has increased, and she has spent all morning walking incessantly and entering resident's room Review of R68's Progress Note dated 05/03/24, located in the EMR under the Note tab revealed Res observed to keep wandering the hallways and whispering to herself. Three residents reached out to this nurse and complained because res entered to the three resident's rooms and laid down in their beds. This nurse has attempted to redirect her several times and re orient her but all attempts were ineffective. Res keeps spending all morning walking incessantly and entering resident's room. Review of R68's Behavior Note dated 06/08/2024, located in the EMR under the Note tab revealed Resident has continued to wander around the unit this shift. She has wandered into other Residents' rooms several times and other Residents have become very distressed and agitated, Nursing staff continues to redirect and distract with very little success . Review of R68's Behavior Notes dated 06/09/2024, located in the EMR under the Note tab revealed the Resident was observed to have taken a stick of deodorant from another Resident's room and was attempting to eat it. This Nurse was able to get deodorant away from R68 before she ate more than one bite . Resident was observed by Caregiver trying to pry an electrical outlet covering away from the wall, R68 was redirected but then began to remove the plated glass cover from the fire extinguisher cabinet less than an hour later. She was redirected again. Due to Resident's poor cognition, she is unable to understand these safety risks. Review of R68's Behavior Note dated 06/10/2024, located in the EMR under the Note tab revealed res found lying in another resident's bed sleeping. Res would not get out of bed for 2 hours despite staff's attempts . once in her own room and bed, res got back up out of bed and was wandering around her room and trying to come in the bathroom where this nurse and another res was at. During an observation on 08/13/2024 at 12:10 PM, R68 was observed walking down the hall pulling down the mesh stop sign attached across the doorway of room [ROOM NUMBER]. During an observation on 08/14/2024 at 5:35 PM, R68 was observed to stop at R37's room and the gate on the entry way prevented R68 from entering. R37 stated at this time this is why I have a gate. R37 told R68 to leave. R68 then turned into R68 suitemate's room. R68 was observed to pick up items in room [ROOM NUMBER]. During an observation on 08/14/2024 at 5:40 PM, R68 was observed walking in rooms [ROOM NUMBERS], which had a mesh stop sign across the entryway. R68 was observed bending down walking under the mesh stop sign. R68 then walked back into room [ROOM NUMBER] where another resident sat in her wheelchair. R68 picked up a tissue box from room [ROOM NUMBER] and left the room with the box. During an observation on 08/14/2024 at 5:42 PM, the unit was observed with mesh stop signs or a gate on the entry ways to rooms 265, 268, 269, 270, 271, 273, 276, and 278. During an observation on 08/16/2024 at 6:53 PM, R90 was in her room listening to music. R68 was observed at R90's doorway. R90 complained of R68 wandering into her room and how she found R68 in her bed one day. R90 stated she made her way to the hall and hollered down the hall to get R68 out of my room. R90 stated R68 would then return to her room after the nurse walked her out. R90 stated she has lost items like tissue paper, wipes, and condiments because R68 takes them. R90 stated she is blind and R68 will place things in a different spot than when she had it. R90 stated due to her sight she needs things to stay in the place where she knows they will be. During an interview on 08/15/2024 at 3:12 PM, Certified Nurse Aide (CNA)1 stated R68 did wander into other resident rooms, but R68 means no harm. CNA1 stated they occupy R68 with tasks, toys, a special apron to use with things on it for her to play with. CNA1 stated R68 needs a lot of redirections. CNA1 stated she understands R68's wandering into other resident's rooms was uncomfortable for the affected residents and some residents have mesh stop signs in the effect to keep R68 out of their rooms. During an interview on 08/16/2024 at 7:10 PM, CNA5 confirmed R68 wandered a lot in and out of other resident rooms and they redirect her or take her to her room, but it doesn't last long. During an interview on 08/14/2024 at 5:43 PM, Registered Nurse (RN)1 stated she was familiar with R68's behaviors of wandering into other resident rooms, but she wasn't aware of R68 walking under the mesh stop signs. RN1 stated F68 was redirected and offered diverting choices, but none of the interventions were effective. RN1 stated R68 wandered up and down both halls on the unit. During an interview on 08/15/2024 at 9:53 AM, the Director of Nursing (DON) was asked if she was aware of R68 wandered into other resident rooms. DON stated, Yes she was aware, but she thought the Fidget apron helped. DON states they tried to come up with activities to keep R68 occupied, such as redirecting her, and psychiatry had worked with her as well. The DON was informed of residents complaining of R68 wandering into their rooms, taking the mesh stop signs down, going under the mesh stop sign, and even getting in their bed. The DON acknowledged this was a problem. During a follow up interview on 08/16/2024 at 4:43 PM, the DON said her expectations for R68 was to redirect her, use diversion activities, snacks, fidget apron, and hydration. During an interview on 08/16/2024 at 2:09 PM, the Executive Director stated he was aware of R68 wandering into other resident rooms and their complaints. The Executive Director stated they were currently working on a resolution but in the meantime his expectation would be for staff to keep her occupied and redirect her out of other resident's space.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and facility policy review, the facility failed to monitor the tunnel catheter post dialysis for complications for one (Resident (R) 90) of one sampled ...

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Based on observation, interview, record review, and facility policy review, the facility failed to monitor the tunnel catheter post dialysis for complications for one (Resident (R) 90) of one sampled resident reviewed for dialysis out of a sample of 35 residents. The deficient practice could lead to potential complications that could impact the quality of R90's hemodialysis. The findings include: Review of the facility's policy titled Instructions for Care of the Dialysis Catheter, dated 02/2023, revealed 3. Nursing will observe for signs of infection. Review of R90's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 06/26/2024, located in the MDS tab of the electronic medical record (EMR), revealed an admission date of 03/29/2023. R90 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicating R90's cognition was intact, and vision is severely impaired. R90 received dialysis and had chronic renal failure. Review of R90's Care Plan with an effective date of 03/29/2023 to present, located in the EMR under the Care Plan tab, revealed R90 has the potential for complications related to hemodialysis for diagnosis of chronic renal failure and a goal Resident will remain free from complications related to renal dialysis, goal date 10/02/2024. An intervention included Monitor access area for redness or pain or signs of infection and report to MD [physician]. Review of R90's August 2024 treatment administration record (TAR), located in the EMR under the Order tab revealed: Dialysis: Dialysis: Assess Access Site () Two Times Daily starting 03/30/2023, order date: 03/30/2023, Discontinued (09/18/2023), Notes: Monitor Tunnel Catheter twice daily right chest, Dialysis: Check for Thrill, Bruit, and Assess Site () Two Times Daily starting 03/30/2023, order date: 03/30/2023, Deleted-entry error, Notes: right chest tunnel cath. Order ID: 977651 has not been assigned administration times in the Date Range Specified, and Scheduled 3 times weekly Three Times Weekly starting 05/29/2023, order date: 05/29/2023, Notes: days of dialysis Monday, Wednesday, Friday at 0630 . Review of R90's Dialysis Communication forms, dated 08/14/2024, 08/12/2024, and 08/09/2024 located in the EMR under the Provider tab revealed no monitoring of R90's right chest tunnel catheter. Review of R90's Notes dated 08/01/2024 to 08/13/2024, located in the EMR under the Note tab revealed no documentation of monitoring of R90's right chest tunnel catheter. During an interview on 08/15/2024 at 6:13 PM, Licensed Practical Nurse (LPN)2 confirmed R90's treatment order for monitoring of the access catheter was discontinued. LPN2 thought it was because of so many changes of the site. During an interview on 08/16/2024 at 11:09 AM, Registered Nurse (RN)2 was asked if he checked R90's chest catheter after dialysis. RN2 stated, No, he only checked to ensure the port was covered because the dialysis center would check for bruit/thrill before they covered it. RN2 stated the old order was discontinued because R90's port sites changed from the arm to the chest. During an interview on 08/15/2024 at 9:46 AM, the Director of Nursing (DON) was asked where R90's dialysis access catheter was monitored per the Care Plan. The DON reviewed the Treatment Administration Record (TAR) in the EMR and stated she could not find a treatment order specifically monitoring the catheter, just a general one for infection. The DON stated the treatment order had inadvertently been discontinued because R90's access site had changed several times from her arm to her chest and confirmed the order must not have been reinstated. During an interview on 08/16/2024 at 2:06 PM, the Executive Director stated his expectation would be for staff to follow protocols, physician orders, and the care plan related to R90's tunnel catheter.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to monitor for side effects of an anticoagulant (blood thinner) for one (Resident (R)59) of five residents reviewed for unnecess...

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Based on observation, interview, and record review, the facility failed to monitor for side effects of an anticoagulant (blood thinner) for one (Resident (R)59) of five residents reviewed for unnecessary drugs out of a total sample of 35 residents. The deficient practice could potentially result in unnoticed bleeding. The findings include: A policy for warfarin and/or anticoagulant medications was requested. The Director of Nursing (DON) and the [NAME] President of Risk Management stated they did not have a policy for coumadin/warfarin or for anticoagulant medications. Review of R59's significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 06/21/2024, located in the MDS tab of the Electronic Medical Record (EMR), revealed an admission date of 02/07/2022. R59 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating R59's cognition was intact, received an anticoagulant, and diagnoses of coronary artery disease, atrial fibrillation, and deep venous thrombosis. Review of R59's physician Orders located in the EMR under the Order tab, revealed warfarin 4 mg [milligram] tablet Every 1 Day, dated 07/17/2024 and warfarin 1 mg tablet Every Evening, dated 08/05/2024. The medication notes on the orders included side effects that should be monitored any signs of serious bleeding, including nosebleeds that happen often or do not stop, unusual pain/swelling/discomfort, unusual/easy bruising, prolonged bleeding from cuts or gums unusually heavy/prolonged menstrual flow, pink/dark urine, coughing up blood, vomit that is bloody or looks like coffee grounds, severe headache, dizziness/fainting, unusual tiredness/weakness, bloody/black/tarry stools, chest pain, shortness of breath, difficulty swallowing. Review of R59's August 2024 Treatment Administration Record (TAR) located in the EMR under the Order tab revealed no documentation of monitoring for bleeding or other side effects for the use of the anticoagulant. Review of R59's Notes dated 06/15/2024 to 08/15/2024, located in the EMR under the Note tab revealed no documentation of monitoring warfarin side effects. During an interview on 08/16/2024 at 4:38 PM, the Director of Nursing (DON) said her expectation was for the resident to be monitored for bleeding and other side effects. During a follow up interview on 08/16/2024 at 8:45 PM, the DON confirmed there was no documentation for monitoring for bleeding nor were bleeding precautions in effect. During an interview on 08/16/2024 at 2:09 PM, the Executive Director stated he was not aware of R59's anticoagulant not being monitored for bleeding, but his expectation would be to monitor the medication for side effects, and follow the physician's orders and any protocols.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure residents' medical records were complete, accurately documented, contained a rec...

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Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure residents' medical records were complete, accurately documented, contained a record of residents' assessments, and staff documentation of medical and non-medical status including the care and services provided across all disciplines for one of seven residents reviewed for abuse (Resident (R) 88 out of 35 sampled residents). The findings include: Review of the facility policy, Resident Medical Record Process, dated 03/2024 revealed It is the policy of this facility that appropriate medical records be maintained/released for each resident in accordance with State and Federal regulation [483.70(i), 483.70(i)(2)(iv)] .Process . a. A medical record is maintained for each resident at this facility electronically. b. Medical record contains medical data that is reflective of the resident health care and care needs . 1. Review of R88's undated Face Sheet, located in the resident's electronic medical record (EMR) under the Face Sheet tab revealed the facility admitted the resident on 05/30/2024. Review of the facility's FRI dated 07/04/2024 revealed R88 made an allegation of sexual abuse (rape) to facility staff. Review of R88's entire medical record, including progress notes, nursing assessments, social service notes, etc., revealed no documented evidence of any information regarding R88 reporting the allegation of sexual abuse to the facility. During an interview on 08/16/2024 at 3:05 PM, Social Worker (SW) 1 stated she documented her interview with R88 on 07/04/2024 on a scrap piece of paper; however, after she verbally reported the allegation and interview with R88 to the Director of Nursing (DON), she threw away the scrap piece of paper. Continued interview with SW1 revealed it was the facility's practice not to document in any resident's medical record anything that could possibly be a reportable incident to the SSA unless the Administrator or the DON gave the ok to do so. When asked who told her this was the facility's process, SW1 stated she was given this direction by the Social Services Director (SSD). During an interview on 08/16/2024 at 3:19 PM, the SSD stated if any staff member, which included social service staff members, were told of any type of reportable incident, they (staff) were told to take the information to the Administrator or DON and not to document the concern in the resident's medical record. When asked why did SW1 not document her interview with the resident regarding the allegation of abuse in the resident's medical record, the SSD stated SW1 followed the practice of the facility. During an interview on 08/16/2024 at 4:26 PM, the Administrator stated it was his expectation residents' medical records be complete and accurate.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and review of the facility's policy, the facility failed to ensure all supplies ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and review of the facility's policy, the facility failed to ensure all supplies in the medication room and crash carts were not expired for three out of the six medication rooms and three out of the six crash carts. This had the potential for the facility to use expired medications and supplies that could potentially not be effective. The findings include: Review of the facility's policy dated 05/2023, titled Crash Cart Stocking Protocol revealed the Director of Nursing or Nursing leadership provided Central supply a list of supplies needed for crash cart . Crash Carts are stocked by Central Supply and are covered until opened and used . Nursing staff verify daily crash has not been opened and if the crash cart is open the entire crash cart is re-stocked by Central Supply. Review of the facility's policy dated 09/2013 and revised on 04/2022, titled Medication Room Storage of Medications Policy revealed it is the policy of this facility that drugs are to be stored in a secure and orderly manner under proper temperature. During an observation and interview on 08/14/2024 at 1:47 PM with Licensed Practical Nurse (LPN)3, on the [NAME] unit medication room, revealed a tuberculin purified serum was not dated when it was opened and should be removed as it could have been opened past the 30 days. Observation further revealed five ifob test kits for occult stool had an expiration date of 06/30/2024. LPN3 stated since the test kits were outdated the assessment would not be accurate and could give false readings. LPN3 further stated the crash cart was checked each night by nursing and central supply has a check list that showed what the supplies should be. LPN3 stated central supply kept a log of when they checked the crash cart. Observation of the crash cart revealed connection tubing for the suction machine had an expiration date of 04/01/2023. LPN3 stated nursing should have been checking for expiration dates of the supplies on the crash cart. During an observation and interview on 08/14/2024 at 2:28 PM with LPN4, on the [NAME] unit medication room, revealed five athgrip tube securements (to hold IV catheters in place) had an expiration date of 07/31/2024. Observation further revealed four snap secure three way and temperature sensing foley securement device had an expiration date of 03/31/2024 and was expired. LPN4 stated they might not work as good as it should since it was expired, and she would not use them. Observation further revealed eleven packets of Immunological fecal occult blood (ifob) test kit for occult stool had an expiration date of 06/30/2024. LPN4 stated that since the test were expired it could give false readings. LPN4 revealed the crash cart was checked every night by nursing. Observation further revealed a suction tubing nonconductive connecting tube had an expiration date of 04/01/2023. Observation revealed two containers of sterile water had an expiration date of 05/25/2024. During an interview on 08/14/2024 at 2:30 PM with LPN4 revealed the crash cart was checked once a week by central supply or the nurse leader. LPN4 revealed she had not checked this crash cart, but she looked to make sure the blue tag and a suctioning machine were on the crash cart. LPN4 revealed the blue tag meant the crash cart was locked and everything that had been used was replaced. Interview with LPN4 further revealed the sterile water was used to suction the resident and sterile water should not be used if outdated. During an observation on 08/14/2024 at 3:00 PM with LPN2, on the [NAME] House hall, revealed a cath grip tube securement device was expired with an expiration date of 07/31/2024. Observation and interview with LPN2 further revealed a hydrocolloid medium device ( to secure a catheter) was expired with a date of 12/31/2023. During an observation on 08/14/2024 at 3:15 PM further revealed the crash cart log showed it had been checked every night. Observation and interview with LPN2 revealed a suction kit was expired with a date of 08/01/2020, a nonconductive connecting tubing was expired with a date of 08/06/2023, and a portex nasopharyngeal airway tube was expired with a date of 11/2015. During an interview on 08/14/2024 at 3:15 PM with LPN2 she stated the nurses should make sure the cart was locked, a suction machine was available, and there was oxygen on the cart. LPN2 stated central supply should have checked there were supplies in the crash cart. LPN2 revealed nobody wanted to use something that was expired because it may malfunction and that could hurt the resident who needed it. During an interview on 08/16/2024 at 7:59 AM with Central Supply Worker stated they stocked the crash cart only if it had been opened. The Central Supply worker revealed they checked that the blue tag was still on the cart and that was all they checked. She stated they did not check inside the crash cart and had never thought about checking for expiration dates. During an interview on 08/16/2024 at 8:08 AM with the Director of Nursing (DON) she stated central supply stocked and audited the crash carts weekly. The nurses verified the tag had been sealed and not broken. Central supply had a supply list, and they should make sure all items were stocked and not expired. The DON revealed the crash cart should be opened weekly and checked for expired supplies and that all supplies were available. The DON revealed she did not know why there were expired supplies on the crash cart. The DON revealed if a supply was expired it may not function properly. During an interview on 08/16/2024 at 6:05 PM the Administrator confirmed the crash carts and medication rooms should be checked and audited for supplies that were not expired.
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0577 (Tag F0577)

Minor procedural issue · This affected most or all residents

Deficiency Text Not Available

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Deficiency Text Not Available
Dec 2022 5 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the facility's camera footage, and review of the facility's policy, it was determin...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the facility's camera footage, and review of the facility's policy, it was determined the facility failed to develop a Comprehensive Care Plan (CCP) to ensure one (1) of seventy-six (76) sampled residents (Resident #1) was provided adequate supervision to prevent elopement from the facility on [DATE]. Staff found Resident #1, outside, at the back of the facility on [DATE] at 10:26 PM, approximately five-hundred fifty-eight (558) feet from his/her room. The resident was found on the sidewalk face down and unresponsive behind the facility. Resident #1 was taken to a local Emergency Department (ED) by Emergency Medical Services (EMS). Resident #1 expired, on [DATE] at 11:23 PM. Resident #1's Elopement Risk Assessment, completed on admission, revealed the resident was too weak to have the ability to exit the facility and was not identified as an elopement risk. Resident #1's care plan did not identify any interventions needed to prevent elopement, such as increased supervision because he/she was not identified as an elopement risk. However, per the Director of Nursing's (DON) interview on [DATE] at 12:54 PM, the resident's status changed, and he/she became more mobile and should have been reassessed, and the resident's care plan should have been developed with new interventions added. The facility's failure to ensure each resident had a comprehensive care plan developed to direct staff to provide adequate supervision to prevent accidents and hazards through elopement has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on [DATE] and was determined to exist on [DATE], in the area of 42 CFR 483.21 Comprehensive Care Plans (F-656) Develop and Implement Comprehensive Care Plan at a Scope and Severity (S/S) of a J. The facility submitted an acceptable Immediate Jeopardy (IJ) Removal Plan on [DATE], alleging the Immediate Jeopardy's removal and substantial compliance, on [DATE]. The State Survey Agency validated the IJ Removal Plan, prior to exit on [DATE], and determined the facility had implemented corrective actions and was in substantial compliance on [DATE], as alleged, before the State Survey Agency's investigation. Therefore, it was determined to be Past Immediate Jeopardy. The findings include: Review of the facility's policy titled, Care Plans-Comprehensive, last reviewed 08/2018, revealed the facility must develop and implement a comprehensive person-centered care plan for each resident, to meet the resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment. Per the policy, assessments were ongoing and care plans were to be revised as changes and conditions of the resident changed. Review of Resident #1's medical record revealed the facility admitted the resident, on [DATE], for Rehabilitation Services related to increased weakness, increased confusion, and a high number of falls. The resident's diagnoses included Wernicke Encephalopathy, Vascular Dementia without Behaviors, Unspecified Convulsions, Insomnia, and Alcohol Dependence with Withdrawal. Review of the Brief Interview for Mental Status (BIMS) assessment, completed on [DATE], revealed the resident scored nine (9) of fifteen (15), which indicated moderate cognitive impairment. Review of Resident #1's CCP, dated [DATE], revealed the resident had an altered mental thought process, was at risk for self-care deficits, and at risk for injury related to his/her Dementia diagnosis. The goal set for the resident revealed he/she would be monitored for safety. Interventions, for this problem, included to facilitate the use of assistive devices for ambulation as appropriate, assess risk of elopement and initiate appropriate interventions, provide assistive devices per therapy evaluation to steady gait for ambulation. The interventions listed were to provide only the amount of assistance/supervision that was needed and to report any changes in Activities of Daily Living (ADL) self performance to the nurse. The facility was to provide the adaptive/safety equipment: walker and/or wheelchair. Record review revealed the facility care planned Resident #1 for psychotropic drug use. Staff was to observe the resident for signs and symptoms related to hypotension, gait disturbance, cognitive impairment, behavioral impairment, ADL decline, and decline in appetite. Review of the Elopement Risk Assessment, completed for Resident #1, on [DATE] by Registered Nurse (RN) #13, revealed upon admission the resident was weak and unable to get out of bed. She documented the resident as not having the ability to leave the facility with or without assistance devices. Therefore, Resident #1 was not assessed to be an elopement risk. Since the resident was not determined to be an elopement risk, there was no care plan developed for additional supervision for the resident. Review of camera footage, with the Administrator, on [DATE] at 2:15 PM, revealed on [DATE] at 8:31 PM, the resident was seen walking in the hallway by his/her room, room [ROOM NUMBER]. The resident walked from the far end of the hallway toward the common area. The resident disappeared from the camera at 8:34 PM toward the common area. At 8:40 PM, the resident reappeared on camera back in the hallway, again, the resident could be seen with his/her walker. Resident #1 would move his/her walker up one (1) step, would look down and would move his/her left foot up and slightly around the walker before he/she moved the other foot up. The resident had a very slow gait. Continued observation of the camera footage revealed from 9:00 PM to 9:55 PM, no staff was present in the hallway. Additional review of the camera footage, with the Administrator on [DATE] at 12:30 PM, revealed on [DATE] at 9:47 PM, Resident #1 pushed through the fire doors setting off an alarm and walked through the Dialysis Unit lobby; at 9:48 PM, entered the elevator on the second floor; at 9:49 PM, exited the elevator into the first floor lobby; and at 9:51 PM, was outside of the facility. After exiting to the outside, the resident disappeared from the camera. Interview, with Resident #1's Son, on [DATE] at 2:40 PM, revealed the resident was sent back to the facility, on [DATE], because he/she had many falls at home and increased confusion. He stated his parent required assistance to get safely to the restroom. Further interview revealed the resident got around pretty well with his/her walker, but he/she had to be very deliberate about his/her walking. He stated the resident was weak and needed supervision. Continued interview revealed the Resident's Son stated the resident's memory was really bad. He also stated he would not expect his parent to be walking around outside of the facility. Interview, with Certified Nursing Assistant (CNA) #16, on [DATE] at 6:54 PM and CNA #17 on [DATE] at 9:00 PM, revealed it was very important to follow the care plan to know how to properly care for the resident. They stated if the care plan was not followed, the resident and/or staff could be hurt in the process. They stated the care plan was created to ensure residents got the best care possible. Interview, with Registered Nurse (RN) #9, on [DATE] at 5:19 PM; RN #10 on [DATE] at 5:56 PM; and RN #13 on [DATE] at 8:51 PM, revealed the CCP was to be followed to ensure the resident received the best possible care. They stated any changes to the resident's condition would require the CCP to be reviewed and revised if the interventions in place were not working. They stated, if staff did not follow the CCP when caring for the resident, the resident could be hurt. Interview with the Director of Nursing (DON) on [DATE] at 12:54 PM, revealed the resident was not care planned for elopement risk because he/she was assessed as not being able to leave the facility on his/her own with or without an assistance device. She stated the only part of the care plan which addressed monitoring for safety was because of the resident's Dementia. She stated Elopement interventions would only have been placed on the care plan if Resident #1 had been identified as a risk. She stated once the resident's status changed where he/she became more mobile, he should have been reassessed and the care plan should have been developed more with new interventions. Additional interview with the DON, on [DATE] at 3:14 PM, revealed if a resident was able to ambulate with a walker, wheelchair, or a cane, the resident would be ambulatory. Therefore, she stated, that resident would have the ability to physically leave the facility on his/her own with or without assistive devices. She also stated if staff noticed a change in Resident #1, so he/she could ambulate, the Elopement Risk Assessment should have been redone. However, she stated she would not have made Resident #1 an elopement risk because he/she never exhibited any exit seeking behaviors. Interview with the Administrator on [DATE] at 2:00 PM, revealed the Comprehensive Care Plans (CCP) were initially created by the Minimum Data Set (MDS) Coordinator, but they were reviewed by the entire team which included leadership from each department. He said it was each department's responsibility to ensure their section was developed completely. He stated, when the care plan was being developed, input from the resident and his/her family should be involved. Continued interview revealed it was important for staff to follow the resident's care plan because when they were developed well, they were a road map to the resident's care. Also, he stated, by following the care plan, the facility would ensure each resident had the ability to maintain his/her highest practicable physical, mental and psychosocial well-being. The Administrator stated the care plan needed to be reviewed frequently to ensure the interventions still worked for the resident. However, he stated the staff did everything they should have done for this case. The facility provided an acceptable Immediate Jeopardy (IJ) Removal Plan, on [DATE], that alleged removal of the IJ, on [DATE]. Review of the IJ Removal Plan revealed the facility implemented the following: 1. On [DATE], the Director of Nursing (DON) educated the Unit Managers, Staff Development Coordinator, and the Night Shift Supervisor on updating and developing the resident's care plan to be reflective of the resident's care needs; to update the resident's care plans based on the resident's change of condition; and, the Elopement Precautions Policy which included a revised Elopement Assessment. The Elopement Precautions Policy included how often to assess residents, to ensure the care plan was reflective of individualized interventions to minimize risk for elopement, where to place a wandering device (a bracelet or anklet placed on the resident and a door device that would alarm if the resident crossed the threshold used to prevent elopement) placed on their person, maintaining a list of residents at risk, and when to check the wandering devices. The deficient practice that was cited with Resident #1 was the facility's failure to complete an updated Elopement Risk Assessment when his/her functional ability improved to allow him/her to physically use a device to independently leave the facility. 2. On [DATE], all residents were reassessed by the Unit Managers and the DON to ensure that any resident identified as an elopement risk was on a secured unit and a wandering device had been placed on the resident and was intact. 3. On [DATE], the DON reviewed the elopement binders to ensure anyone who identified as an elopement risk, had a picture, a face sheet, and a listing of residents included in the binders. 4. On [DATE], the DON created a Functional/Needs Change assessment tool to be completed when a change in a resident's condition was identified. If the tool identified a change that affected the resident's elopement risk, a newly created Elopement Risk Assessment would be completed by the licensed nurse, and these were reviewed in the Clinical Meeting by the Nurse Managers. 5. On [DATE], the Unit Managers and Minimum Data Set (MDS) Nurse reviewed and updated all residents' care plans ensuring interventions were reflective of the residents' care needs, and provided adequate supervision and monitoring to prevent elopement. 6. By [DATE], all licensed nurses were educated by the Staff Development Coordinator and the Night Shift Supervisor. The staff verbalized understanding on: updating/developing the resident's care plan to be reflective of the resident's care needs; to update/develop the resident's care plan based on his/her change in condition; and, the Elopement Precautions Policy, which included a revised Elopement Assessment. 7. By [DATE], the Staff Development Coordinator and the Night Shift Supervisor completed all education for all clinical staff including licensed nurses, Social Services, Activities, and the Registered Dietician. These staff members verbalized understanding of the education provided. This education included the implementation of a new Functional/Needs Change tool to identify residents with changed needs or a functional change. 8. The Quality Assurance Performance Improvement (QAPI) Committee, which included: Medical Directors, Administrator, DON, Staff Development Coordinator, Human Resource Director, Business Office Manager, Dietary, Activities, Housekeeping, Minimum Data Set Nurse, Director of Community Relations, Maintenance Director, Senior Vice-President (SR VP) of Risk Management/Corporate Representative, and Infection Preventionist. The QAPI Committee met on [DATE], and discussed the Comprehensive Care Plan implementation, updating and assessment processes, and the performance improvement plan. The current audit tools were agreed upon by QAPI members to be used to capture data needed to determine compliance. The State Survey Agency validated the implementation of the facility's IJ Removal Plan as follows: 1. Record review revealed the Current List of Residents at risk for elopement, the revised Elopement Assessment, and the revised Elopement Policy. Interview, with the DON, on [DATE] at 11:23 AM, revealed she educated the Unit Managers, the Staff Development Coordinator (SDC) and the Night Shift Supervisor on updating the residents' care plans. She stated she stressed that the care plans needed to be specific to the resident, especially his/her function. She stated she educated them on the Elopement Precautions Policy and the revised Elopement Assessment. The education was provided in the Nursing Conference room before [DATE]. Interview, with Licensed Practical Nurses (LPN) #9 and #10, and the Unit Managers, on [DATE] at 6:44 PM, revealed they were taught to update the care plan for anyone they identified as an elopement risk. Further, they stated they were educated on the Elopement Precautions Policy and the revised Elopement Assessment. The education, they said, included assessment of the resident, specifically for elopement prevention and placement of the wander guard (wandering device). Interview, with the Night Shift Supervisor, on [DATE] at 7:35 AM, revealed she was educated by the DON on updating the resident's care plan. Further, the updates needed to be specific to the resident's needs. She stated she was also educated that any changes needed to be put in the care plan. Further interview revealed the education included the Elopement Precautions Policy and the revised Elopement Assessment. She stated the policy included assessing and documenting any changes in the resident. Further, she said she was to keep a list of residents who were at risk of elopement. Interview with the SDC, on [DATE] at 11:27 AM, revealed she was educated on updating the resident's care plan, the Elopement Precautions Policy which included the revised Elopement Assessment, assessing residents for risk of elopement and wandering devices. She stated the education was provided in the Nursing Conference room prior to [DATE]. 2. Interview with the Unit Managers, LPN #9 and LPN #10, on [DATE] at 6:49 PM, revealed all residents were re-assessed using the new tools created and care plans were updated as needed. LPN #10 stated updates discovered some residents who were identified as elopement risks. They stated their care plans were revised, and they were moved to a locked unit as needed. Continued interview revealed they assisted with the assessment of all the residents for risk of elopement. LPN #9 assessed the residents in the [NAME] and [NAME] house. LPN #10 assessed the residents in the [NAME] and [NAME] Houses. They stated staff checked wander guards for each resident, per shift, and as needed and assured the device was in place. Interview, with the DON, on [DATE] at 11:34 AM, revealed all the residents had been reassessed and their care plans were updated, as needed. Interview and review of two (2) care plans with the DON revealed care plans had been updated as needed following the current process in place. Observations on [DATE] at 1:30 PM of residents that resided on the [NAME] House and [NAME] House Units, with Unit Manager #9, verified wander guards were in place for eight (8) residents, with one (1) resident asleep so verification could not be done. However, Unit Manager #9 stated this resident's wander guard was in place. The list for elopement risk residents was located in the Elopement Risk binder. 3. Review of the Elopement Binder on [DATE] revealed a total of fourteen (14) residents were identified as elopement risks. Further review revealed the binder had face sheets, pictures, and listing of the elopement risk residents. Interview, with Unit Manager/LPN #9 and Unit Manager/LPN #10, on [DATE] at 6:49 PM, revealed an elopement binder was in place on each unit, and each staff member knew the location of the binder. Interview, with the DON, on [DATE] at 11:37 AM, revealed she put most of the elopement binders together. She stated the elopement binder included a face sheet and picture of each resident at risk for elopement. Further, she stated she reviewed the binder often. 4. Review of the new Functional/Needs Change tool revealed it had a section under Alarms for Elopement Risk/Wanderguard. Interview, with LPN #7, #8, #11, #18, RN #1, and RN #8 on [DATE] at 6:15 PM, revealed they were taught to use the Functional/Needs Change tool. They stated the teaching included how to assess the resident and use the tool to identify if the resident was at risk for elopement. Further, they stated, any resident who was found to be at risk for elopement was identified in the morning clinical meetings. Interview, with LPN #12 on [DATE] at 6:38 PM, revealed he was taught by the SDC on the unit on how to use the Functional/Needs Change tool. He stated he was taught how to assess and document any changes in the resident's condition. Interview, with LPNs #26, #27, #55, and RN #18 on [DATE] at 7:37 PM, revealed they received education about the Functional/Needs Change tool which included identifying changes in a resident that could increase the risk of elopement. They stated the education was provided on the unit by the Night Shift Supervisor last month. They stated the education included assessment of the resident and how to use the tool. Continued interview revealed the Night Shift Supervisor asked questions after the training to assess the staff's understanding of the tool. Interview, with LPN #2, RN #2, and RN #4, on [DATE] at 10:02 AM, revealed they received education about the Functional/Needs Change tool. They stated the education was about noticing changes in a resident. They stated the SDC educated them on the unit and showed the tool when she talked about it. Further, they reported they answered questions after the education. Interview, with LPNs #9 and #10 and the Unit Managers on [DATE] at 6:50 PM, revealed they were taught by the DON in the Nurse's Conference room to use the Functional/Needs Change tool. They stated they were taught how to assess the residents and if they saw a change what to do, using different examples. They stated the examples were changes in activities of daily living, cognitive changes, and other changes. They stated, if a resident had a change in function, this would be discussed in the morning clinical meetings. Interview, with the DON on [DATE] at 11:34 AM, revealed the new Functional/ Needs Change tool to identify changes in residents' condition was now being used for identification of possible behaviors that might trigger residents as elopement risks. She stated she obtained the Functional/Needs Change tool from the Vision software. The DON stated she reviewed different tools, and this was the most appropriate for the facility. She stated any change in a resident's condition would be discussed in the morning clinical meetings. 5. Review of the identified Elopement Risk Residents' Care Plans were reviewed and had the interventions put in to address elopement risk. Interview with LPN #9 and LPN #10, Unit Managers on [DATE] at 6:52 PM, revealed they were part of the process of reviewing and updating the care plans. They stated they specifically looked for elopement risks. Interview with the Minimum Data Set (MDS) Coordinator, on [DATE] at 11:44 AM, revealed she reviewed the residents' care plans. Further, she stated the care plans were updated as needed. She stated she especially focused on making sure the care plans were specific to each resident's functional ability and risk for elopement. Continued interview revealed she attended the morning clinical meetings, and the reviewed care plans were discussed in the morning clinical meetings. 6. Review of the sign-in sheets for training on updating/developing the resident's care plan to be reflective of the resident's care needs; to update/develop the resident's care plan based on his/her change in condition; and the Elopement Precautions Policy, which included a revised Elopement Assessment revealed training begun on [DATE] and was completed on [DATE]. Interview, with LPNs #7, #8, #11, and #18, on [DATE] at 6:16 PM, revealed they were taught to update the resident's care plan if there were any changes in the resident. Further, they stated they were taught on the Elopement Precautions Policy and the revised Elopement Assessment. They stated the training specifically talked about changes in a resident that might result in elopement. They stated the training was provided by the Night Shift Supervisor on the unit, sometime in [DATE]. Interview, with LPN #12 on [DATE] at 6:40 PM, revealed he was taught by the SDC to update the care plan if a resident had a change in condition. He stated he was also taught about the Elopement Precautions Policy. He stated the training was provided on the unit. He stated the training was provided last month, and the SDC asked questions after the training to assure they understood the training. Interview, with LPNs #26, #27, #55 and RN #18, on [DATE] at 7:45 PM, revealed they were taught to update the care plan for any change in a resident. Further, they stated the education included the Elopement Policy and the elopement assessment tool. They stated the training also included assessing and documenting changes in a resident on the elopement assessment tool. They stated the training was provided by the Night Shift Supervisor on the unit last month. They stated she asked them questions after the training. Interview, with LPN #2, RN #2, and, RN #4 on [DATE] at 10:05 AM, revealed they were educated by the SDC on updating the resident's care plan if there was a change in the function of a resident. They stated they were taught to revise the care plan if the resident's function worsened or improved. Continued interview revealed the care plan was to be specific to any elopement risk. Further, they stated the SDC provided education on the Elopement Precautions Policy which included a revised Elopement Assessment. They stated the SDC came to the unit and provided them with a handout. Further interview revealed she answered questions after the training to validate they understood what was taught. They stated the training occurred last month. Interview, with the Night Shift Supervisor on [DATE] at 7:43 AM, revealed she educated the night staff on the importance of updating the resident's care plan if there were any changes in a resident. She stated she also educated the staff on the Elopement Policy and the revised Elopement Assessment. Further, she stated she stressed the importance of identifying any resident at risk for elopement. She stated she verified that the staff understood the education by having them verbally repeat the education. Also, she stated she went to the units to provide the education last month. Interview, with the SDC on [DATE] at 11:27 AM, revealed she educated all staff. She stated she went to the units and educated the staff on updating the resident's care plan for any change in the resident's condition. She stated she stressed the importance of noticing a change in the resident's function. Further, she said she educated staff on the Elopement Precautions Policy which included a revised Elopement Assessment. Also, she stated she asked the staff members questions after the education to assure they understood the education. Further, she stated she stressed the importance of identifying any resident at risk of elopement. 7. Review of the sign-in sheets for training on the implementation of a new Functional/Needs Change tool to identify residents with changed needs or a functional change revealed training was completed on [DATE]. Interview, with CNAs #3, #9, #23, #44, #48 and #49, on [DATE] at 5:30 PM, revealed they were educated on the new Functional/Needs Change tool. They stated education was provided by the SDC on the unit last month. They stated the SDC talked about the tool and showed them the tool. They stated the tool was about noticing any changes in a resident, such as behaviors, change in mental status, and changes in ambulation. Further, they stated if there were any changes in a resident, this was to be documented on the resident's care plan. Interview with CNAs #4, #7, #41, #43, #45, #47 and #50, on [DATE] at 6:00 PM, revealed they received training on the new Functional/Needs Change tool. They stated they were taught by the SDC on the unit. Further interview revealed one (1) of the CNA's was not present on the day of the training, and she went to the SDC's office for the training. Interview, with LPNs #7, #8, #11, #18, RN #1, and RN #8, on [DATE] at 6:18 PM, revealed they were educated on the new Functional/Needs Change tool. They stated the education was done by the Night Shift Supervisor on the unit. Continued interview revealed the Night Shift Supervisor talked about the tool and showed them the tool. They stated the tool included significant changes, especially related to elopement. Further, they stated they were taught to document any changes on the resident's care plan. Interview, with LPNs #26, #27, #55 and RN #18, on [DATE] at 7:50 PM, revealed they had received training on using the Functional/Needs Change tool. They stated the education was provided by the Night Shift Supervisor. They stated she came to the unit and taught them to identify any change in a resident that could increase their risk for elopement. Continued interview revealed they were also taught on the Elopement Policy and the revised assessment tool. They stated they were taught to update the care plan if a resident had any change. Interview, with the night shift CNAs #51, #52, #53 and #54 on [DATE] at 7:27 PM, revealed the Night Shift Supervisor taught them about the new Functional/Needs Change tool last month. They stated the Night Shift Supervisor came to the unit and showed them a copy of the tool and explained the tool. They stated they were instructed to tell the nurse if a resident had any change in condition. Continued interview revealed changes could be an unsteady gait, an improvement in ambulation, or behavior changes, such as crying. Further, they stated they gave feedback that showed they understood the training. Interview, with LPN #2, RN #2, and RN #4 on [DATE] at 10:06 AM, revealed they received education last month by the SDC on assessing residents for any change in function. They stated the training focused on the Functional/Needs Change tool. They stated the SDC came to the unit with a cart. Continued interview revealed the cart had educational materials on how to identify a change in a resident's function. Further, they stated the education included changing the resident's care plan for any change in function, even if the change was an improvement. Interview, with the Social Services Director and Activities Director on [DATE] at 10:37 AM, revealed they were educated by the SDC to identify a functional change or mental change in a resident and to notify the resident's nurse if they noticed a change. Interview, with the Registered Dietitian on [DATE] at 10:55 AM, revealed she received education by the SDC on identifying any change in a resident. The change was to be reported to the nurse. Interview, with the Night Shift Supervisor on [DATE] at 7:35 AM, revealed she taught the night shift staff on implementing the Functional/Needs Change tool. She stated she educated the staff to identify any change in a resident's function. She stated the education included updating the care plan if a resident had a change in condition. Further interview revealed the education was provided last month prior to [DATE]. Interview, with the SDC, on [DATE] at 11:27 AM, revealed she educated all staff including the Social Services Staff, the Registered Dietitian and the dietary staff, including the Activities Director and activities staff. She stated the education included the new Functional/Needs Change tool. Continued interview revealed the staff members were taught to notify the resident's nurse if they noticed a change in a resident. She stated licensed nurses were educated on updating the care plan if a resident had a change in function or any risk of wandering. The SDC stated she asked questions after the training to assure they understood the education. 8. Review of the sign-in sheet for the [DATE] QAPI Committee meeting revealed members in attendance were Medical Directors #1 and #2, the Administrator, Director of Nursing, Staff Development Coordinator, Human Resource Director, Business Office Manager, Dietary, Activities, Housekeeping, Minimum Data Set (MDS) Nurse, Director of Community Relations, Maintenance Director, Senior Vice-President (SR VP) of Risk Management/Corporate Representative, and Infection Preventionist. Interview, with the Director of Community Relations, Infection Preventionist, Business Office Manager, Environmental Services, Central Supply, Life Enrichment, Senior [NAME] President of Risk Management, Human Resource Director, MDS Coordinator, DON, Administrator, Social Worker, Dietary Manager, and Maintenance Director, members of the QAPI Committee, on [DATE] at 10:23 AM, revealed they had attended the [DATE] QAPI meeting and discussed the need for the residents' environment to be supervised to prevent accidents, specifically elopement. They stated they agreed on the audit tools to use to evaluate the processes. Further, they stated they reviewed the new Functional/Needs Change tool and the revised Elopement Assessment. The committee members stated they all agreed the new policy and new tools to help identify possible elopement risks would be very beneficial for staff to easily identify risks. Interview, with Medical Director #2 on [DATE] at 5:20 PM, revealed she was one of the Medical Directors. She stated she did attend the QAPI meetin[TRUNCATED]
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility's investigation, review of the facility's camera footage,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility's investigation, review of the facility's camera footage, https://www.wunderground.com and review of the facility's policies, it was determined the facility failed to ensure a safe environment and failed to ensure each resident received adequate supervision and monitoring to prevent an elopement from the facility for one (1) of seventy-six (76) sampled residents (Resident #1). Resident #1 eloped from the facility, on [DATE] at 9:50 PM, and was not found by staff until 10:24 PM. When found, the resident was unresponsive, face down, with blood coming from his/her head. The resident expired at the hospital on [DATE] at 11:23 PM. On admission to the facility, on [DATE], the facility assessed Resident #1 to lack the ability to exit the facility on his/her own with or without the use of assistive devices. The facility did not assess the resident as an elopement risk. However, on [DATE] at 9:47 PM, the resident was observed on the facility's camera footage as he/she entered the lobby of the facility's second floor Dialysis Unit, boarded the elevator, and traveled to the first floor. The resident exited the elevator into the first floor lobby, walked through two (2) sliding glass doors, and exited the building at 9:50 PM. Interview with the Administrator revealed the cameras in the facility were motion activated. Once the resident stepped outside, the camera no longer picked up his/her movement and stopped recording. At approximately 10:24 PM, Certified Nursing Assistant (CNA) #8 observed an unknown person face down, bleeding and nonresponsive, on the sidewalk at the back of the facility. CNA #8 got Registered Nurse (RN) #3, who assessed the person and determined the person did not have a pulse or respirations. RN #3 began Cardiopulmonary Resuscitation (CPR) on him/her. More staff arrived on the scene, and it was not until approximately 10:36 PM when RN #11 identified the person as Resident #1, who resided at the facility. Emergency Medical Services (EMS) were called and arrived on the scene at approximately 10:36 PM. Resident #1 was taken to the hospital and was pronounced deceased at 11:23 PM. The facility's failure to ensure each resident had adequate supervision to prevent accidents and hazards has caused or was likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on [DATE] and was determined to exist on [DATE], in the area of 42 CFR 483.25 Quality of Care (F689) Free of Accident Hazards/Supervision/Devices at a Scope and Severity (S/S) of a J. The facility submitted an acceptable Immediate Jeopardy (IJ) Removal Plan on [DATE], alleging the Immediate Jeopardy's removal and substantial compliance, on [DATE]. The State Survey Agency validated the IJ Removal Plan, prior to exit on [DATE], and determined the facility implemented corrective actions and was in substantial compliance on [DATE], as alleged, before the State Survey Agency's investigation. Therefore, it was determined to be Past Immediate Jeopardy. The findings include: Review of the facility's policy titled, Accidents and Supervision Prevention, last revised 10/2020, revealed the facility would utilize an Interdisciplinary Team (IDT) to identify solutions to keep all residents safe; would identify additional resources to address safety concerns, and demonstrate a commitment to safety at all levels within the organization. The facility was to provide a process that would identify hazards and risks to include supervision, evaluations and analysis of the hazards and risks. Per the policy, implementation of interventions was to include adequate supervision and monitoring. The policy also stated the facility would provide comprehensive assessments for each resident upon admission, quarterly, and with any change in the resident's condition. Per the policy, the Administrator and Quality Assurance (QA) team would conduct environmental rounds to ensure the environment would remain free from hazards. The policy stated QA was to identify issues, develop and implement a plan of action to make corrections, and put interventions in place to reduce potential for accidents and hazards. Review of the facility's policy titled, Elopement, last reviewed 07/2022, revealed residents were to be assessed upon admission, readmission, quarterly, with a significant change, and as needed to determine a resident's elopement risk. Per the policy, if the resident was determined to be at risk, the elopement form would be printed and placed in the elopement binder. The policy stated the Medical Director would be informed, and the resident would be moved to a secured unit or have a wander guard device (a system used to prevent elopement that had a bracelet or anklet on the resident and a door device that would alarm if the resident crossed the threshold) placed on their person. The resident's care plan would be updated, and he/she would be monitored. Per the policy, if an elopement occurred, staff was to immediately contact security, the Director of Nursing (DON), and the Administrator and start a full facility search. Review of the facility's Investigation and Five Day Follow-Up Report, dated [DATE], revealed the facility provided the following explanation for Resident #1 leaving the facility on [DATE]: (Resident #1) was admitted to [NAME] House on [DATE] for short term rehab services and had a prior stay from [DATE]-[DATE] and this room was directly across from the current room he/she was residing at the end of the hall. The unit is a short term rehab unit and is only for those individuals who do not need a more secure environment. (Resident #1) did not require a special type of supervision based on his/her assessments and interactions with staff. (Resident #1) had purpose with his/her day-to-day engagements like going to ride the exercise bike, and use of the public restroom. It appeared (Resident #1) had left the unit to go outside for a walk on the premises properly dressed in a safe area of the campus which was a sidewalk. (Resident #1's) actions were self-initiated and driven as an alert and oriented resident, and staff responded appropriately and followed proper plan of care for this resident during his/her entire stay. Review of Resident #1's closed record review revealed the facility admitted the resident, on [DATE], for Rehabilitation Services related to increased weakness, increased confusion, and a high number of falls while at home. The resident's diagnoses included Wernicke Encephalopathy, Vascular Dementia without Behaviors, Unspecified Convulsions, Insomnia, and Alcohol Dependence with Withdrawal. Review of Resident #1's Quarterly Risk Assessment completed by RN (Registered Nurse) #13 on [DATE], revealed the facility assessed Resident #1 to be at high risk for falls with a total score of twenty-two (22), in which a ten (10) or higher was determined to be high risk. Continued review revealed the facility assessed the resident as having behaviors present; moderately impaired vision; independent and incontinent; ambulated with problems and with the use of a device; and gait was unsteady, slow, and lurching. RN #13 also noted the resident was not steady on his/her feet and only stabilized with physical assistance. The resident received a score of twenty-two (22) and anything above ten (10) made the resident high risk for falls. Review of the facility's developed Elopement Risk Assessment, dated [DATE] revealed because the resident was assessed not to be able to exit the facility on his/her own, with/without assistive devices the elopement assessment ended. Interview with the Director of Nursing (DON), on [DATE] at 12:54 PM, revealed the resident should have been reassessed once he/she was up and walking again. Interview, with RN #13, on [DATE] at 8:51 PM, revealed when she completed Resident #1's assessment, he/she was unable to sit up in the bed and was very weak. She stated that was why she marked the resident as unable to leave the facility on his/her own. Interview with the DON, on [DATE] at 12:54 PM, revealed even if the resident had been reassessed when he/she was up and walking, she would not have identified him/her as an elopement risk because the resident did not show any exit seeking behaviors. However, based on the Elopement Risk Assessment, the resident should have been identified as an elopement risk with a score of two (2); one (1) point for being newly admitted to the facility (less than three (3) days); and one (1) point for exhibiting periods of confusion. Review of the Hospital Discharge summary, dated [DATE], revealed the hospital treated Resident #1, from [DATE] to [DATE], for multiple falls and worsening confusion with underlying dementia. Review of the Geriatrics History and Physical, completed by the Primary Care Physician (PCP), dated [DATE], revealed the PCP assessed Resident #1 with decreased mobility, used a wheelchair, required assistance, and had previous falls. The resident was also noted with weakness, seizure disorder, mild memory loss, and unsteady gait. Review of the Five (5) Day admission Minimum Data Set (MDS) Assessment, dated [DATE], but created on [DATE], revealed Resident #1 required supervision-oversight; and encouragement and/or cueing for dressing, eating, toileting and personal hygiene as well as bed mobility, transfers, walking in the room, and walking in the corridor and locomotion on the unit. The MDS assessment revealed the resident completed locomotion off the unit one (1) or two (2) times only, during the assessment. Resident #1 was also assessed to walk ten (10) feet and walk fifty (50) feet with two (2) turns with touch assistance/supervision provided. Review of the facility's camera footage (from [DATE]) with the Administrator, on [DATE] at 12:30 PM, revealed on [DATE] at 9:47 PM, Resident #1 appeared on the camera as he/she entered the lobby on the second floor Dialysis Unit. At 9:48:52 PM, the resident got on the elevator and closed the door. At 9:49:38 PM, the resident got off the elevator on the first floor. At 9:50:21 PM, Resident #1 exited the first set of electronic sliding glass doors and entered a byway. At 9:50:46 PM, the resident exited the second electronic sliding door to the outside. The resident disappeared off camera. Per the Administrator, the cameras in the facility were motion activated, and once the resident stepped outside, the camera no longer picked up his/her movement and stopped recording. The time on the camera skipped forward to 10:20 PM. A different camera showed, on [DATE] at 10:25:23 PM, which revealed a staff member entered the [NAME] House running for help. At 10:26:07 PM, that same staff member (an aide) and two (2) other aides ran and exited the building. Another staff member could be seen walking in the hall slowly, heading toward the door. That staff member exited the building at 10:26:28 PM. Another camera angle to the outside revealed emergency lights, and the fire truck arrived at 10:36:18 PM. Per the footage, movement could be seen in the upper right hand corner of the screen, but nothing was identifiable except the fire truck's arrival. The resident was outside of the facility for thirty-five (35) minutes before being discovered. Review of a weather report from https://www.wunderground.com, for [DATE] revealed at the facility at 8:56 PM it was thirty-six (36) degrees Fahrenheit (F) but felt like twenty-four (24) degrees F with south winds blowing at five (5) miles per hour (mph) with cloudy skies. At 9:56 PM, it was thirty-five (35) degrees F, but felt like twenty-four (24) degrees F with southeast winds blowing at five (5) mph and with cloudy skies. Review of the facility's camera footage (all from [DATE]) with the Administrator, on [DATE] at 2:15 PM, revealed at 7:10 PM, LPN #6 took the medication cart to the end of the hall toward room [ROOM NUMBER], Resident #1's room. At 7:24 PM, Resident #1 was seen in the hallway by room [ROOM NUMBER]. At 7:50 PM, the resident was seen in the hall and then disappeared. At 8:01 PM, LPN #6 was seen at the end of the hall near room [ROOM NUMBER]. At 8:19 PM, LPN #6 went into a room at the end of the hall. There was no activity in the hall again until 8:31 PM, when LPN #6 was seen at the end of the hall across from room [ROOM NUMBER]. Also, at 8:31 PM, the resident was seen in the hallway next to LPN #6. Resident #1 had the walker and moved up the hall toward the common area. At 8:34 PM, the resident disappeared out of the view of the camera into the common area. At 8:40 PM, LPN #6 was seen in the hallway and moving up toward the common area with the medication cart. At 8:44 PM, Resident #1 entered the hallway from the common area and headed toward the end of the hall where his/her room was. At 8:52 PM, the resident disappeared off the camera as he/she walked back to the room. The Administrator explained since the cameras were motion censored, it stopped recording because of the resident's slow movement and neutral colored clothes. From 9:00 PM until 10:00 PM, no staff was seen in the hallway, neither up toward the common area or at the end of the hall near room [ROOM NUMBER]. The fire door was noted to be thirteen (13) feet from the resident's room door. The camera footage skipped from 9:35 PM to 9:55 PM, after the resident had exited the building. Observation, on [DATE] at 8:50 AM, with the Administrator, revealed the path Resident #1 took when he/she left the building on [DATE] at 9:47 PM. Resident #1 was expected to be in his/her room, on the second floor, before pushing through the egress doors at the end of the [NAME] Hall. This door was noted to require a badge to open or it could be bypassed by pushing the fire lock for fifteen (15) seconds until the door released. Once through that door, there was a hallway to the left which led to a lobby in the upstairs Dialysis Unit. Per the observation, the Dialysis Unit had a large glass door which had a push button intercom. The lobby also had an elevator that was unlocked without any restrictions. The State Survey Agency (SSA) Surveyor and the Administrator entered the elevator and traveled down to the first floor. Exiting the elevator, there was another lobby, toward the right that had two (2) sliding glass doors. Those doors were locked from the outside only. Continued observation on [DATE] at 8:50 AM, with the Administrator, revealed based on where Resident #1 was found, he/she took a right out of the sliding glass doors and walked down the sidewalk almost making it to the flag pole at the back of the building. At the beginning of this sidewalk there was a wheelchair access dip. Walking down the sidewalk, there was an area that split because a road, which ran through it. This was a surface change from a regular sidewalk surface to a black road surface. Observation, on [DATE] at 1:00 PM, with the Maintenance Director, revealed he used a rolling counter to count out the distance Resident #1 traveled from his/her room to where the resident was found on [DATE]. From the resident's room to the first fire door was thirteen (13) feet; from that door to the elevator was fifty-nine (59) feet; from the elevator on the first floor to outside was fifty-four (54) feet; and to the spot on the sidewalk where the resident was found was four hundred and thirty-two (432) feet to the back side of the facility. Resident #1 was found unresponsive with no respirations or pulse, thirty-five (35) minutes after he/she exited the facility. Additional review of the camera footage, from [DATE], with the Administrator on [DATE] at 11:20 AM, revealed on [DATE] at 8:40 PM, LPN #6 left the hallway. At 9:33 PM, a visitor was seen exiting a door towards the front of the hall by the common area, to the right. At 10:09 PM, a staff member came out of the second door on the right of the hallway. The Administrator did not identify the staff member but said it was either CNA #16 or #17. At 10:13 PM, the visitor returned to the same room she had exited. At 10:17 PM, an Aide walked up the hall to the Nurses' Station. Per the interview with LPN #14, this was when CNA #17 notified the nurse she could not locate Resident #1. The facility confirmed the fire door alarm was on from 9:46:54 PM until 10:28:40 PM; however, camera footage did not show staff interact with the door at any time during this period. Review of the facility's Badge Transaction Report revealed the egress door which led out to the dialysis lobby was pushed open, causing the door fire alarm to sound on [DATE] at 9:46:54 PM; and the door closed at 9:47:16 PM. The report revealed the door was opened with LPN #6's badge at 10:28:40 PM. Continued review of the camera footage (all from [DATE]) with the Administrator on [DATE] at 11:20 AM, revealed LPN #6 took the same path Resident #1 had taken on [DATE] at 10:28:40 PM; however once outside, she did not locate the resident and returned to the unit. Review of the Emergency Medical Services (EMS) Incident Report #E22123538, dated [DATE], revealed dispatch was called at 10:28:11 PM, and EMS arrived on scene at 10:37:00 PM. The call came in as unknown problem and person down. The report stated CPR (cardiopulmonary resuscitation) had been and was performed. Further review revealed the clinical impression of the first responder was cardiac arrest and secondary impression was respiratory arrest. Per the report, the protocol used was for cardiac arrest. The person was noted to have bleeding to the face and was unconscious. The report stated at 10:40 PM, the person was still unresponsive, no blood pressure was observed and pulse was zero (0). The stats were noted as the same at 10:43 PM, 10:52 PM, and 11:00 PM. Per the report, before the person was taken away in the ambulance it was determined he/she was Resident #1, who could not be located within the [NAME] House at the same time. Review of Emergency Department Encounter Report ([NAME]), dated [DATE] at 11:24 PM, revealed Resident #1 arrived to the hospital in full cardiac arrest. It was noted the resident was found outside of the facility unresponsive. The total amount of time down was unknown and the report revealed a bystander performed CPR upon finding the resident. Per the [NAME], it was thought the resident might have been in fine ventricular fibrillation, and he/she was given five (5) rounds of intravenous (IV) Epinephrine (given to stimulate the heart to beat), IV Amiodarone (given as an antiarrhythmic during cardiac arrest), as well as being defibrillated numerous times. The report also revealed the resident had multiple facial abrasions with blood present. Per the [NAME], ACLS protocol was continued; however, on [DATE] at 11:23 PM, the resident was pronounced deceased . Interview with the Chief Information Officer (CIO) on [DATE] at 1:50 PM, revealed he was responsible for monitoring the badging system, reports, and camera footage. He stated the door at the end of the [NAME] Hall required a badge to silence the alarm, once it was triggered. He stated, based on the report provided, the alarm was not silenced until 10:28:40 PM by LPN #6. The CIO stated when the staff member badged out at 10:28:40 PM, that would have been the time the alarm on the door was silenced, and staff went out to look for the resident. He verified that the alarm sounded from 9:46 PM to 10:28 PM. Interview, with Resident #1's Son, on [DATE] at 2:40 PM, revealed the facility contacted the resident's spouse via telephone at approximately 12:30 AM to inform him/her the resident had been taken to the hospital. He stated he was called by his sister at 1:09 AM and she told him their father/mother was dead. The resident's son explained it was the hospital that told the family the resident was found outside, and EMS tried to get his/her heart started on the sidewalk and on the way to the hospital. He explained the resident was not in a wheelchair when he/she arrived at the facility. Further interview revealed the resident was put in a room all the way at the end of the hall. The resident's son explained the resident's walking was very deliberate because he/she had had many falls. He stated the resident used a double cane, which he described as two (2) canes held together by a bar. He stated the resident got around okay, but just could not move without thought. Continued interview revealed the resident's memory was bad. He stated the resident had been in the hospital because of falls, and he would not expect his father/mother to be out walking around, outside the facility. The Resident's son stated, the resident was not even supposed to go to the restroom alone. Interview, with Certified Nurse Aide (CNA) #8 on [DATE] at 4:18 PM, revealed she went on break at the back parking lot of the facility and was gone for only five (5) minutes. CNA #8 stated on her way back into the facility she saw a person down on the sidewalk. She stated she called out to him/her and asked, Are you okay?, but the person did not respond. CNA #8 stated she did not see the person when she started her break. Further interview revealed she ran to the second floor, to the unit where she worked, to get help. She stated she returned with RN #3, but they did not recognize the person as a resident. Review of the camera footage showed CNA #8 running to get help and three (3) staff members going back outside with her, on [DATE] from 10:25 PM to 10:26 PM. Interview, with CNA#16 on [DATE] at 6:54 PM, revealed she worked the night of [DATE]. She stated CNA #17 informed her she could not locate Resident #1 and they both started to search for him/her. CNA #16 stated Resident #1 was ambulatory and could have been in any room, so they searched the entire floor. She said she thought it was about that time she heard the Code Blue (a code given when someone needed cardiopulmonary resuscitation (CPR)). CNA #16 stated she continued to look for the resident but did not locate him/her. She stated she did not hear an alarm sounding during this time. Interview, with CNA #17 on [DATE] at 9:00 PM, revealed she provided care for Resident #1 on [DATE]. She stated she took the resident a snack and a drink between 7:00 PM and 7:30 PM. CNA #17 stated she went back to check on the resident around 8:00 PM. She stated she guessed it was about 9:00 PM or 9:30 PM when she noticed the resident was not in his/her room. She stated she went and found the other Aide, and they started to look for the resident. Continued interview revealed she did not hear any alarm coming from the hallway door next to the resident's room. She also stated she had never heard an alarm on that door. CNA #17 reported she thought the last time she saw the resident he/she was seated in his/her wheelchair, but she could not recall what clothes the resident was wearing. Additionally, she stated she only had cared for the resident one (1) other time. CNA #17 stated she thought resident dressed himself/herself for bed, so she did not assist him/her on [DATE]. Interview, with Certified Medication Technician (CMT) #1 on [DATE] at 8:25 PM, revealed on [DATE], CNA #8 came in the facility yelling for help. She stated when someone called for help, one had to move quickly. She stated staff followed CNA #8 outside, saw a person down, and the nurse with them told her to get more help. She stated she went back into the facility and got additional staff. CMT #1 stated she did not know the identity of the person who was down. She said it was hard to tell who was a resident and who just walked through the neighborhood. CMT #1 stated it was not until more staff started to show up that it was determined it was Resident #1. Interview, with LPN #14 on [DATE] at 6:32 PM, revealed CNA #17 informed her she could not locate Resident #1 and asked her to pass it on to LPN #6 upon her return. LPN #14 stated CNA #17 and the other Aides on duty started to look for the resident. She stated they searched all the common areas, looked in other rooms, covered the entire floor, but they did not locate the resident. LPN #14 stated she did not hear an alarm sounding during the search. She stated LPN #6 called the code for a missing person, and then it seemed right after that a Code Blue was called for an unresponsive person outside. LPN #14 stated she did not put the two (2) together and thought the facility just had a very busy night. Further interview revealed the process for the missing person was to call a Code Green, state the resident's name, and ask the resident to return to his/her hall. She stated this was done three (3) times, which notified other staff to report to that floor to help look for the resident. She stated the person who called the Code [NAME] was responsible to notify management. Interview, with LPN #6 on [DATE] at 8:55 AM, revealed once CNA #17 informed her Resident #1 could not be located, all staff present on the floor started to look for the resident. She stated they checked where the exercise bike was located, the activity room, and the dining room. LPN #6 stated it was the facility's protocol to check the entire floor before calling a code for a missing person. She said to call the missing person alert, staff was to call the resident's name over the loud speaker, three (3) times, and ask the resident to return to his/her house. LPN #6 stated when she was near Resident #1's room, she could hear the alarm going off, which she identified as a soft hum. She stated she only heard it when she stood directly next to the door. The LPN stated that door required a badge to get in and out. She stated she badged out, took the elevator to the first floor, and went outside to look for the resident. Continued interview revealed she did not see the resident so she returned upstairs. LPN #6 stated once she got back to the floor, she heard a Code Blue being called, and it was about that time she announced the missing resident code, Code Green. She stated she talked with the Director of Nursing (DON), and they realized the Code Blue person and the missing person was the same person. Interview, with LPN #5 on [DATE] at 6:30 PM, revealed she was the nurse in charge on [DATE]. She stated she was charting on [NAME] House, another unit within the facility, when CNA #35 ran in and informed her of the incident happening at the back of the facility and that RN #3 needed help. She stated she initially ran out of the facility to determine what was going on, and once she arrived on the scene, RN #3 was doing CPR on a person he told her was not responsive. LPN #5 stated she ran into the facility to grab the crash cart and the Ambu bag. She stated they used the Ambu bag on the person. LPN #5 stated there was a lot going on at the time, and it was hard to keep track or time and/or people. She stated she did not render CPR, but another staff member switched off with RN #3. The LPN stated she did not recognize the person as a resident. LPN #5 stated EMS arrived on the scene and took over doing CPR. She stated RN #11 was on the scene too, and she recognized the person as Resident #1. LPN #5 stated she informed the DON of the situation. Interview, with Unit Manager (UM) #1 on [DATE] at 4:25 PM, revealed if staff was aware a resident was missing, management should be notified immediately of the situation and not wait until the floor was searched. She stated that would be best for resident safety so staff could find the resident quickly. Continued interview revealed the quicker staff knew about the situation, the quicker the response. The UM state the announcement (Code Green) should be made over the intercom so other staff was made aware of the situation and could help in the search. Interview with RN #3, on [DATE] at 4:24 PM, revealed on [DATE] he was on his floor charting when one of the Aides came running in and screaming for help. He stated he responded to the request. RN #3 stated he exited the facility to the back and found an unresponsive person, lying face down with blood coming from the head. He stated he rolled the person over and checked for a pulse and for breathing and found none, so he started to perform CPR. Continued interview revealed additional staff started to arrive on the scene, and they discussed if anybody knew the person and if he/she was a resident. He stated nobody recognized the person. RN #3 stated the facility grounds had a high number of people from around the community who walked in the area, and there was no way for him to know if the person was a resident or not. Prior to EMS arrival, he stated, staff determined the person was Resident #1. He stated EMS arrived on the scene, took over CPR, and transported the resident to the hospital. Interview, with RN #9 on [DATE] at 5:19 PM, revealed she was familiar with Resident #1, and he/she was not exactly independent. She stated the resident had a gastrostomy tube (G tube, an opening in the stomach with a tube inserted to receive liquid nutrition) during his/her prior visit and was in the facility for a stroke. She stated the resident ambulated with the use of a walker and was generally pretty steady on his/her feet. RN #9 stated it was not uncommon for a resident to be missing from their room. She stated many times therapy had taken the resident off the floor. Continued interview revealed if it was determined to truly be a missing resident, all staff would search the floor, and an announcement would be made over the intercom for the person to return to their house. She stated, if the resident still was not located, management and security would be notified. The RN stated the resident's family would be contacted and the police, if necessary, until the resident was found. RN #9 reported Resident #1 regularly went outside with his/her spouse to sit in the courtyard, but she did not know the resident to go out on his/her own. She stated it was not normal for any resident to be outside at 10:20 PM. She explained, even if family took a resident to the courtyard, she liked for them to take a wheelchair just for backup. Continued interview, with RN #9 on [DATE] at 5:19 PM, revealed she had heard the alarm on the fire door go off several times. She stated it was usually therapy students who would forget to badge out. RN #9 stated the only way to shut the alarm off, once it had been activated, was to use the badge to stop it. She stated the alarm, prior to the new louder alarm, could not be heard on the back hall. Interview with the Maintenance Director on [DATE] at 9:50 AM, revealed he put in the louder fire alarms on the doors on [DATE], after the [DATE] incident. Interview with RN #10 on [DATE] at 5:56 PM, revealed she was an agency staff member and had worked in the facility since [DATE]. She stated she was not aware there was a code for a missing person. Interview, with RN #11 on [DATE] at 7:04 PM, revealed on [DATE] she heard a Code Blue come across the intercom and then shortly after heard LPN #6 announce for Resident #1 to return to his/her room. She stated when she arrived at the location of the Code Blue, EMS was already present and doing CPR. She stated Resident #1 had a different kind of a walker, and she recognized it on the ground. She stated it took her a few minutes to actually see the resident, but when she saw his/her face, she recognized the person to be Resident #1. Continued interview with RN #11 on [DATE] at 7:04 PM, revealed she recalled the alarm on the [NAME] House door sounding one (1) time. She stated she could not recall what caused it to sound. The RN stated the alarm was not very loud, and staff members did not hear it going off until they were present in that hall. She said the alarm had to be turned off with the use of her badge. RN #11 stated she thought the alarm might have been louder on the outside of the door on the Dialysis side. Interview with RN #13 on [DATE] at 8:51 PM, revealed she was an agency staff and had worked in the facility since [DATE]. RN #13 ex[TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policies, it was determined the facility failed to ensure they e...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policies, it was determined the facility failed to ensure they established, maintained, and implemented written policies and procedures in accordance with federal and state laws to ensure residents' advanced directives, Do Not Resuscitate were maintained as required and honored as requested, for two (2) out of seventy-six (76) sampled residents (Resident #1 and Resident #54). 1. On [DATE] at 10:26 PM, a Certified Nursing Assistant (CNA), who returned to the facility from break found an unidentified and unresponsive person at the back of the facility's grounds. She immediately ran into the facility to the second floor, yelling for help. At that time, three (3) other staff members joined her outside along with the Registered Nurse (RN) on duty, RN #3. RN #3 assessed the person and found him/her to be unresponsive, with no pulse and no respirations. He reported he turned the person over and initiated Cardiopulmonary Resuscitation (CPR). The staff, who were present at the time, did not recognize the person and were unable to determine if he/she was a resident of the facility. The facility was large and the property had an extensive walking population from the surrounding community. Approximately ten (10) minutes later, other staff started to gather around the incident and RN #11 noticed the person that had been found down was Resident #1. Once the person was identified as a resident of the facility, RN #11 entered the facility to determine the resident's Code Status and found him/her to be a Do Not Resuscitate (DNR). She gathered the facility DNR form but was unable to find an original copy of the required Kentucky Emergency Medical Services (EMS) form. RN #11 returned to the location of Resident #1 by which time EMS was on the scene and had taken over CPR. Because the facility did not have the appropriate form, CPR could not be stopped and the resident was transferred to the hospital, lights and sirens, while CPR was continued. The resident was pronounced deceased at the hospital at 11:26 PM. 2. Review of Resident #54's clinical records, on [DATE] revealed a Progress Note which stated the family had not completed the required Kentucky form to ensure the resident would not be resuscitated in the event an ambulance was called and the resident was unresponsive. Review of the Progress Note revealed the family would not return until after the holidays and would not be able to complete the form until then. The Emergency Medical Services (EMS) DNR instructions required the form to be an original and could not be a photocopy. There was no documented evidence the required form was in Resident #54's medical record upon admission on [DATE]. The findings include: Interview with the [NAME] President of Risk Management, on [DATE] at 1:00 PM, revealed the facility did not have a policy or procedure related to the requirement to have the specialized form on hand for the EMS to withhold life saving measures. Review of the facility's policy, titled Advance Directive last reviewed 06/2020, revealed advance directives would be respected in accordance with State law and the facility's policy. The facility would provide written information concerning the right to refuse care such as a Do Not Resuscitate (DNR). Review of the standardized Emergency Medical Service (EMS) DNR Order instructions revealed it was developed and approved by the Kentucky Board of Medical Licensure. Further review revealed the original, completed EMS DNR Order or the EMS DNR Bracelet must be readily available to EMS personnel for the EMS DNR Order to be honored. 1. Record review revealed the facility admitted Resident #1, on [DATE], for Rehabilitation Services related to increased weakness, increased confusion, and a high number of falls while at home. Resident #1's diagnoses included Wernicke Encephalopathy, Vascular Dementia without behaviors, Unspecified Convulsions, Insomnia, and Alcohol Dependence with Withdrawal. Review of Resident #1's Brief Interview Mental Status (BIMS) assessment, completed on [DATE], revealed the facility assessed the resident with a score of nine (9) out of fifteen (15) which indicated the resident had moderate cognitive impairment. Interview, with Resident #1's son, on [DATE] at 2:40 PM, revealed he was the resident's Medical Power of Attorney (POA). He stated he was not present at admission and the facility sent all of the required forms to be filled out electronically. Continued interview revealed all the forms provided were sent back electronically. He stated the papers included a Do Not Resuscitate (DNR) form from the facility. Resident #1's son stated his family member was a DNR. Resident #1's son also explained he had not been provided information regarding the Kentucky state law, in which a person, who was as a DNR must complete a separate form for an Emergency Medical Services (EMS) DNR for the EMS to honor the wishes for the person not to be resuscitated. He stated this information was never discussed with him. Interview, with Certified Nursing Assistant (CNA) #8 on [DATE] at 4:54 PM, revealed she had been out back of the facility in her car for a break on [DATE] around 10:25 PM, for about five (5) minutes. She stated when she went to return to the facility she observed a person down, unresponsive on the sidewalk with blood coming from his/her head. CNA #8 stated she yelled out to the person several times and asked if he/she was okay and there was no response. She stated she ran inside to the second floor and got help. Three (3) staff members ran back with her to the person's location and one included Registered Nurse (RN) #3. The CNA stated once they were on sight, RN #3, assessed the resident and found him/her to be unresponsive. CNA #8 stated RN #3, rolled the person over and started CPR. Emergency Medical Services (EMS) were called and arrived on scene about ten (10) minutes later and took over CPR. It was about this time when staff gathered around and RN #11 identified the resident as Resident #1. Interview, with RN #3, on [DATE] at 8:39 AM, revealed he was working on [NAME] House when CNA #8 came running in stating she needed help. He and two (2) other staff went outside with CNA #8 to find out what was going on. RN #3 stated there was a person down, who was not breathing. Further interview revealed he did not recognize the person and neither did any of the other staff who were present at that time. He stated he checked the person for a pulse and did not find one, he said it was his duty as a nurse to start CPR on the person and he did. RN #3 stated it was very common for people from the surrounding neighborhood to walk leisurely throughout the facility's campus and that made it complicated to know if the person was a resident or a community member. Continued interview revealed when EMS arrived on site, they took over the CPR. About the same time, staff had determined the person was in fact a resident of the facility. RN #3 stated RN #11 returned to the facility to check the resident's Code Status and returned with a copy of the facility's DNR and a medication list. EMS was made aware the resident wished to be a DNR; however, they were not able to honor this because the facility did not have the required EMS DNR form on hand. EMS transported the resident to the hospital while they continued CPR. Interview with RN #11, on [DATE] at 7:04 PM, revealed she responded outside to a Code Blue. She also heard the announcement for a missing resident. When she arrived to the scene, CPR was already being done on the person. At first she did not know who the person was, but she saw the cane on the ground that looked like the cane Resident #1 used. She eventually was able to see the person's face and confirmed it was Resident #1. She went in to get the resident's code information and when she returned EMS was on site performing CPR. Further interview revealed the facility had a standard DNR form on file. However, RN #11 did not locate an EMS DNR form in Resident #1's file. Continued interview revealed as there was no EMS DNR form found, EMS continued CPR on the resident. RN #11 stated EMS transported the resident to the Emergency Department (ED) and continued the CPR. Once at the ED, CPR was continued until the resident was pronounced deceased at 11:26 PM. Interview with RN #11, on [DATE] at 7:04 PM, revealed she also did Admissions for new residents. She stated it was the nurses' responsibility to make sure the DNR forms were completed. She stated it was also her responsibility to determine the right person who needed to fill out that form. She stated the oncoming nurse, the UM or the DON were to follow up and make sure the form was completed timely. The RN stated it was important the nursing chain knew if the paper was not moving through the process quickly and could help move it along. RN #11 stated any action taken should be documented in the Progress Notes. She stated if she left a shift and returned the next day and the form still had not been completed, she would have to reach out to management. Continued interview revealed it had been a problem getting families to bring back the original form filled out. She stated if the resident wanted to be a DNR, the facility needed to make sure they got the form completed properly. Interview, with Unit Manager #1, on [DATE] at 4:25 PM, revealed she admitted Resident #1, and it was her responsibility to ensure the family completed the EMS DNR form. She stated she had called the family twice to inform them if the form was not completed, the resident would be a full code in the event of an emergency which required EMS/CPR. However, this was not documented in the EMR. She stated she went over the admission Audit sheet used to ensure the medical record was accurate and complete. The UM stated the resident's spouse was present at admission and he/she requested that the resident's son, who was the Medical Power of Attorney (POA), be contacted to complete the form. She explained some times the forms would be left at the desk and another nurse would make sure it got filled out. She stated the Nurse Leaders were responsible to ensure the forms were completed. The UM stated the Director of Nursing (DON) was her supervisor and she usually checked the forms behind her. However, the forms stayed with her until every item was completed on it, then it would be sent to the DON. The Unit Manager stated she left at least two (2) voice messages for the son, but she never got a call back. She stated she did not note this in the medical record. Interview with the DON on [DATE] at 12:54 PM, revealed the facility did not have a policy or procedure to ensure staff knew the expectation for ensuring the resident or Resident's Representative (RR) signed an original EMS DNR form to have in the event the resident was transported by the ambulance. The DON stated the nurse who admitted the resident was responsible to ensure this task was completed. She stated the day after admission, the Unit Manager (UM) completed an audit of the Electronic Medical Record (EMR) to ensure every item was accounted for in the record. The DON stated the audit sheet would not be forwarded to her until every item was accounted for. She stated it was up to the UM to continue to attempt to contact the family until the form was obtained. She stated she was not aware Resident #1's son had not completed the EMS form and he had been been informed about it. The DON stated the UM should have documented this in the notes. Interview, with the Administrator on [DATE] at 2:00 PM, revealed the DON did reeducation with staff on Advanced Directives and EMS DNR forms. It was determined staff had reached out to Resident #1's family/responsible party to have the form completed. The Administrator stated, in this situation he did not think anything could have been done differently. He stated CPR had already been started on an unknown person, but then the person was identified as a resident. The Administrator stated he was not aware the family reported they had not been informed of the need to have the required EMS DNR form completed. 2. The facility admitted , Resident #54 to the facility on [DATE], with diagnoses of Vascular Dementia, Altered Mental Status and Hypertension. Review of the Minimum Data Set (MDS), dated [DATE] revealed the facility assessed the resident with a Brief Interview for Mental Status (BIMS) score of two (2) out of fifteen (15), which indicated severe cognitive impairment. Review of Resident #54, Electronic Medical Record (EMR) revealed the resident or resident representative had identified him/her as a DNR Code Status. However, there was no documentation of the EMS DNR form. On [DATE], the facility documented the Resident Representative was out of town and would not be back until after the holiday to complete the form. Further review revealed Kentucky state law required the issuer to have an original document on file and EMS could not accept a photocopy. This would result in the resident being a full code if he/she became unresponsive and EMS was called. During interview, on [DATE] at 4:00 PM, the [NAME] President of Risk Management was informed Resident #54 did not have an EMS DNR in the clinical record and was asked to produce the document. Continued interview revealed the form was in the resident's file over in the Personal Care Home, where the resident was transferred from on [DATE]. However, the required form was not in Resident #54's current record at the facility.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, and review of facility's policies, it was determined the facility failed to protect residents from abuse for three (3) of seventy-one (71) sampled re...

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Based on observation, interview and record review, and review of facility's policies, it was determined the facility failed to protect residents from abuse for three (3) of seventy-one (71) sampled residents, Resident #3, Resident #4, and Resident #53 from abuse. Review of the Facility Self-Report form dated 2/16/2021 for Resident #3 revealed Certified Nursing Assistant (CNA) #11 had held up middle finger in presence of Resident #3, which was verified with cameras, and suspension was immediate for CNA#11 . Review of the Facility Self-Report form dated 01/30/2022 for Resident #4 and Resident #53 revealed resident to resident altercation over a chair, staff was present and immediately separated. The findings include: Review of Facility Policy titled Abuse and Neglect Policy and Procedure, revision dates of 5/17, 12/18, and 10/22, revealed purpose was to attempt to prevent any type of abuse to residents through pre-employment and pre-admission, screening, training of new staff and ongoing training for all staff, identification, investigation, protection, prevention and reporting abuse. Policy is to include all forms of abuse and definitions included Abuse -as the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. Verbal abuse- includes the use of oral, written, or gestured communication or sounds, to residents within hearing distance, regardless of age, ability to comprehend or disability. Sexual Abuse-non-consensual sexual contact of any type with a resident. Willful- means individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. Physical Abuse- means hitting, slapping, pinching and kicking. Mental Abuse- means the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation or degradation. Continued review of facility policy titled Abuse and Neglect Policy and Procedure revealed Resident to Resident Abuse would be viewed as a potential situation of abuse and each situation will be evaluated per observation, identifying behaviors and provide care plan interventions and updated as needed. Further review of Abuse and Neglect Policy and Procedure revealed prevention would include signs of burn out would be monitored for all employees through various areas such as schedules, overtime, acuity of group assignments and employees would be offered free Employee Assistance support through outside source to attempt to reduce any signs of burnout or life stressors. Review of Facility Policy titled Residents' Rights for Residents in Long Term Care Communities, no date or revision date given, revealed under Section numbered six (6) included, All Residents shall be free from mental and physical abuse. Review of the job description titled Certified Nursing Assistant/Caregiver, no date or revision date given revealed under responsibilities inclusion of promptness, courteous and respectful to residents and co-workers. 1. Facility admitted Resident #3 on 03/20/2020 with diagnoses of metabolic encephalopathy, panic disorder, depressive disorder and hypertension. Review of the Minimum Data Set (MDS) Assessment, dated 12/09/2022, revealed a Brief Interview of Mental Status (BIMS) score of eleven (11) out fifteen (15) indicating intact cognition. Review of Resident Summary, dated 02/16/2021, revealed Behavioral Interventions included encourage caregivers to participate in activities to promote positive interactions, monitor need for psychiatric services and provide if agreed by Resident #3 or responsible party and ordered by physician. Additional interventions included gently remind Resident #3 that screaming, and cursing was not appropriate and respond in a calm voice, and remove Resident #3 from area if verbally abusive to others. Review of Resident #3's care plan, dated 02/17/2021, revealed interventions for behavioral alterations to include offering positive re-enforcement, approach in calm manner and report and record any mood changes. Review of personnel records for Certified Nursing Assistant (CNA) #11, revealed a hire date of 11/04/2019, and an Abuse Registry check, dated May 2021, revealed no findings. Further review of the personnel record revealed a signed acknowledgement of Abuse and Neglect Policy and Procedure, dated 11/04/2019. Review of the facility's telephone interview, with CNA #11, dated 02/17/2022, revealed (he/she) called me a stupid bitch for the third time, so yes I flipped (him/her) off. This interview was related to the 02/16/2022 incident. Review of Resident #3 interview statement, dated 02/16/2021 at 4:40 PM, revealed Resident #3 had asked CNA #11 to clean up soda spilled in his/her room and when she refused I called her a bitch too. Interview, on 11/29/2022 at 2:40 PM, with Resident #3, revealed he/she had resided in the facility for nine (9) years and was treated well. Continued interview revealed no staff member had ever been mean, hit him/her or called him/her names or yelled at him/her. Continued interview revealed no staff member had ever treated him/her rough while providing care and the call light was always answered timely and they help me when I need it, everybody is real good here. Further review of the facility's investigation, dated 02/19/2021, for the incident reported to have occurred on 02/16/2021, revealed no specific time was given, cameras were viewed by the previous Administrator and CNA #11. Further review revealed CNA #11 was visually seen holding her middle finger up to Resident #3. The facility suspended CNA #11 immediately. Later that same day CNA #11 resigned per text. An interview was attempted with CNA #11, but the State Agency was unable to contact CNA #11, due to no phone service. Interview, with Licensed Practical Nurse (LPN) #4, on 11/29/2022 at 2:45 PM, revealed she had worked at the facility for about a year and vaguely remembered the incident between CNA #11 and Resident #3. She stated she heard Resident #3 yelling at CNA #11 and calling her a lazy bitch. She stated at that time CNA #11 turned and yelled, but she could not say what was said. Continued interview revealed CNA #11 gave Resident #3 the finger then walked off the floor. LPN #4 stated the incident was reported, but she could not remember to whom, probably a manager. She stated CNA #11 had never had behaviors before but, nobody liked her. In addition, she stated Resident #3 had never exhibited that behavior before. Interview, with the Director of Nursing (DON), on 12/06/2022 at 10:20 AM, revealed she had worked as the DON since May of 2021. She stated her job duties included oversight of the clinical operations of the facility. The DON stated her expectations of staff were to recognize abuse, assure safety of the residents and report immediately. She stated the facility's abuse process included interviewing residents with a BIMS' score of eight (8) and higher and performing skin assessment on residents with a BIMS score of less than eight. The DON stated additional expectations of staff included to report any declines and to notify the physician. Interview, with the former Social Worker (SW), on 12/07/2022 at 10:50 AM, revealed the staff member was sent home immediately. The SW stated she did not have any other information to add. 2. Record review revealed the facility admitted Resident #4, on 07/03/2021, with diagnoses of metabolic encephalopathy, mild cognitive impairment and essential hypertension. Further review revealed Resident #4 was discharged from the facility on 03/29/2022. Review of the Minimum Data Set (MDS) Assessment, dated 12/20/2021, revealed the facility assessed Resident #4 to have a Brief Interview for Mental Status (BIMS) score of ten (10) out of fifteen (15) which indicated intact cognition. Review of the Physician's Orders, dated 01/29/2022, revealed an order for behavior monitoring, as needed, to start 01/30/2022 and activity as tolerated. In addition, there was an order, dated 06/28/2021, for Psychology/Psychiatric Professional consult. Review of Resident #4's care plan, dated 01/20/2022, revealed a problem list that included mild cognitive impairment fluctuation throughout the day. Interventions included safety measures as indicated. Continued review of Resident #4's Care Plan, revealed to encourage the resident to use the activity board. Record review revealed the facility admitted Resident #53, on 11/12/2021, with diagnoses of orthopedic after care, dementia with behavioral disturbance and hypertension. The facility discharged Resident #53 on 02/21/2022. Review of the Minimum Data Set (MDS) Assessment, dated 02/11/2022, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15), which indicated impaired cognition. Review of Resident #53's Care Plan, dated 11/12/2021, with a goal date of 05/11/2022, revealed a problem list for physical behavioral symptoms directed at others: inappropriate touching of staff, physically aggressive toward other residents (Hitting). Interventions put in place included sitting with staff during mealtime and activities, 1:1 activities during times of stress and aggregation and psych consult referral/follow-up as needed, dated 01/30/2022 and 01/31/2022. Review of the Psychiatric Periodic Evaluation, dated 02/02/2022 revealed the chief complaint/nature of presenting problem was physical aggression, inappropriate behaviors, poor impulse control, and advanced dementia with history of poor impulse control. Continued review of the evaluation revealed recommendations to monitor changes in mood or behaviors and increase medications. Review of Physician's Orders, dated 12/22/2021, revealed an order for Psychology/Psychiatric Professional. Continued review of the Physician's Orders, dated 11/12/2021, revealed an order for Aricept 10 mg (milligrams) tablet one time daily for dementia with behavioral disturbance (medication given to treat mild to moderate dementia). Additional review revealed an order, dated 12/17/2021, for Divalproex 125 mg capsule sprinkles two times daily for dementia with behavioral disturbance, (medication given for bipolar disorder). Review of the facility's investigation report, dated 02/03/2022, revealed Resident #4 and Resident #53 got into an altercation over a chair. Continued review revealed Resident #53 hit Resident #4 in the face in the dining room. There were no injuries to either resident; staff and other residents were interviewed with no new findings. The report revealed Resident #4 did not recall the incident and psychiatric services were provided to Resident #53 with interventions placed for each resident. Interview, with CNA #25, on 12/09/2022 at 1:40 PM, revealed she had worked at the facility for 32 years as a nurse aide and her tasks/job duties included helping residents with meals, ADLs and pretty much everything they needed. Continued interview revealed CNA #25 had training on abuse, neglect and misappropriation and had no concerns for any resident being mistreated in any way. CNA #25 stated if she did see any abuse, she would report it to a manager. When interviewed about the altercation between Resident #4 and Resident #53 in the dining room, she stated she was assisting another resident to eat and had her back turned, but heard some type of commotion. The CNA stated she turned and saw Resident #53 hit Resident #4 in the face, but it did not cause any injury. CNA #25 stated Resident #53 had finished his/her meal and walked into the dining room. She stated she immediately separated the residents and Resident #53 went on walking down the hallway to his/her room as if nothing happened. CNA #25 stated she reported the incident to the nurse, who was in office, after making sure Resident #4 was ok. She stated Resident #53 was confused and she felt that was the reason he/she struck another resident. CNA #25 stated it appeared Resident #25 never understood what had happened, almost as if it never happened. The CNA stated the incident happened toward the end of the meal and she was the only one in the dining room. She stated the other residents had finished their meal. Interview, with CNA #39, on 12/21/2022 at 10:30 AM, revealed when 1:1 supervision was needed, the resident would have a sitter, but while in the common area, staff would keep residents in line of sight. Interview, with CNA #41, on 12/21/2022 at 11:30 AM, revealed 1:1 supervision was usually not performed by staff. Interview, with the Director of Nursing (DON), on 12/12/2022 at 12:40 PM, revealed after the altercation between Resident #4 and Resident #53 in the dining room, the residents were separated immediately per staff interviews. The DON stated there were no injuries to either resident or the other residents that were assessed on the unit. Continued interview revealed the process to protect residents during meal time was to sit with the residents during dining. The DON stated Resident #4 was encouraged to use a activity board and for Resident #53 to engage in 1:1 activities. Interview with the Administrator, during review of the facility's Internal Investigations, on 12/21/2022 at 10:15 AM, revealed the facility's policy and procedures were followed for reporting and investigating each complaint received. Continued interview on 12/21/2021 at 10:30 AM revealed he was a member of the Quality Assurance Committee and had attended the November meeting. The Administrator stated revisions and plans were discussed in the meeting and agreed upon by members.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to protect two...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to protect two (2) of seventy-five (75) sampled residents (Resident #40 and Resident #610 from misappropriation of property. Record review revealed it was reported on 09/28/2022, that Resident #61 had personal checks stolen from his/her room, date unknown. Review of the facility's investigation revealed a copy of the stolen check, number 212, dated 09/24/2022, and made out to Certified Nursing Assistant (CNA) #38. The amount was $316.12. Observations, on 11/29/2022, revealed Resident #61 had a locked drawer that was at the top drawer of the night stand. Resident #61 reported the lock did not lock every time and would sometimes just turn and turn. Observation revealed there was no safe in Resident #61's room at this time. Resident #40 stated he/she had $58 go missing from his/her room in February 2022 and $20 in March 2022. The resident reported the locked drawer provided by the facility to secure his/her valuables, could not be secured to prevent theft. The resident reported the lock would just spin and spin and even if it stayed in place, it did not prevent the drawer from being opened. The resident stated many staff went in and out of his/her room every day. Resident #40 reported money went missing February 11, 2022, after an agency personal sitter left his/her presence. The resident reported his/her concerns to management. Observation, of Resident #40's nightstand/locked drawer, on 12/16/2022 at 9:00 AM, revealed the resident and sitter showed the State Survey Surveyor how the key went into the lock and how the lock spun all the way around. The locking device was loose and when the drawer was closed the lock did not secure the drawer. The drawer was loose, the locking mechanism could be seen and wiggled loose to open the drawer. The findings include: Review of the facility's policy, Abuse and Neglect Policy and Procedure last reviewed 10/2022, revealed the facility would attempt to prevent any type of abuse through pre-employment and pre-admission screening, training of new staff and ongoing training of all staff, identification, investigation, protection, prevention and reporting of abuse. Misappropriation of property was the deliberate misplacement, exploitation or wrongful, temporary or permanent use of a resident's belongings or money without the resident's consent. All allegations of abuse would be reported, investigated and reported to appropriate state agencies, as required. Review of the facility's, Information Guide, revealed each resident and/or Resident Representative, signed on admission, that the residents could temporarily store small valuables in a safe located in the Business Office. The facility also provided short-term stay residents an in-room safe with instructions for setting a unique combination for each lock. The facility asked that residents to store items elsewhere if they did not fit on the shelves provided. Review of the facility's, Resident Fund and Security Acknowledgement form, revised 03/2021, which the facility recently implemented, revealed each resident, upon admission was given the opportunity to place valuables temporarily in the safe in the Business Office until other arrangements could be made for safekeeping. Additionally, the form noted residents in short-term rehabilitation could choose or decline to use the in-room safe for their valuables. It was noted at the bottom of the form I understand the above options were available for my convenience and that I am responsible for using the options available to secure my valuables. I understand (the facility) is not responsible for my personal valuables. 1. Record review revealed the facility admitted Resident #61 on 02/07/2022. Admitting diagnoses included Vertigo, Generalized Muscle Weakness, numerous circulatory issues, and Atrial Fibrillation. The facility assessed Resident #61 as having a Brief Interview for Mental Status (BIMS) score of 15/15, which indicated the resident was cognitively intact. Interview, with Resident #61, on 12/02/2022, at 11:07 AM, revealed he/she noticed missing checks from his/her checkbook, which was kept in his/her locked drawer, sometime at the end of September. Further interview revealed he/she then checked his/her account balance and noticed a check he/she had not written. Continued interview revealed he/she then called the bank and was told about check #212 in the amount of $316.12. The check was dated 09/24/2022, made out to CNA #38, signed and cashed by CNA #38. Resident #61 stated the bank reimbursed the check amount of $316.12, and that account was closed. Resident #61 opened a new account. The resident stated the facility interviewed him/her and reimbursed him/her the cost of ordering checks for the new account. Additional interview, on 12/16/2022, revealed Maintenance had inspected the top drawer lock and said it was locking. Resident #61 stated that sometimes the lock worked but, often times it would not lock. He/she stated that there was no offer of a room safe until the State Survey Agency (SSA) Representative began investigating the incident. Review of the Resident Fund and Security Acknowledgement form, dated 02/07/2022 (admission date) revealed Resident #61 had checked the boxes declining Resident Trust Account and utilizing the facility safe but did check the box that he/she wanted to use a room safe. Interview with the Director of Nursing (DON), on 12/05/2022 at 4:04 PM, revealed when a resident was admitted to the facility, they were offered a safe for their valuables. The safe would be installed by maintenance, usually in the closet. All staff had been educated on the process of talking to residents about keeping their valuables locked up or perhaps sending them home with family. Interview on 11/30/2022, at 3:24 PM, with the Administrator, revealed the facility discussed valuables with the residents on admission. He stated residents were offered a safe and only the resident would have the code. He stated he was not aware Resident #61 had requested a safe or that the lock did not always work on the resident's locked drawer. Interview with the Maintenance Director, on 12/07/2022 at 10:24 AM, revealed if a resident had valuables there was a locked drawer in the room they could use. If the resident requested a safe in the room a work order was placed, and he installed the safe the next day. If a resident wanted the valuables locked in a safe immediately, the facility had a safe in the Business Office residents could use to store small valuables. Review of the facility investigation, dated 09/30/2022, revealed CNA #38 was suspended pending the investigation results. Residents or Representatives that she may have taken care of, were interviewed without further concerns. Staff was interviewed and re-educated on Abuse and the reporting process (reviewed by this writer). Additionally, a report was made to the local Police Department. 2. The facility admitted Resident #40 on 12/28/2021 and he/she was discharged on 01/08/2022. Please check these dates, I though Resident #40 was in the facility at the time of the survey. The resident had diagnoses of diverticulitis, anxiety and gastrointestinal bleeding. The facility assessed the resident with a Brief Interview Mental Status (BIMS) of fourteen (14) out of fifteen (15) showing the resident was cognitively intact. Interview with Resident #40's Health Surrogate, on 12/14/2022 at 10:50 AM, revealed she tried to convince the resident he/she really had no need to keep money in the room, but the resident was someone who was used to always having money on himself/herself. Resident #40's Health Surrogate also stated the facility provided a locked drawer to keep money in; however, she felt it could very easily be broken into and it was not very secure. She also revealed the resident had a credit/debit card that the sitter used to purchase items for the resident. Interview with Resident #40, on 12/16/2022 at 9:00 AM, revealed his/her money continued to get stolen out of his/her room. The resident revealed the locked cabinet was not a secure place to keep his/her money. The resident explained the lock on the cabinet just spun around and around and did not keep the drawer locked. Review of facility five (5) day report dated 03/01/2022 revealed Resident #40 reported he/she had $20 missing from his/her room. Staff were interviewed and asked did you go into [NAME] House room [ROOM NUMBER] on 02/18/2022 through 02/21/2022, Did the resident tell you he/she was missing money?, Did you see any money in the resident's room?, Do you know what happened to the resident's missing money? These questions were all answered in a way that left the facility unable to substantiate the case. However, there was no documentation or evidence the facility checked the resident's locking cabinet to identify if it was in working order. The Administrator revealed on 12/16/2022 at 9:20 AM, overtime the mechanisms in which residents secured their valuables could fail. Police Report #80-22-01032 was filed. Review of facility five (5) day report dated 02/18/2022, revealed the resident reported $58 was missing from his/her room. The facility interview with Resident #40 revealed his/her private sitter did not return to care for him/her the day after the money went missing. The resident stated, He/She did not give anyone permission to take his/her money from his/her wallet or giving money to anyone since Friday. The resident stated the money that went missing was in his/her wallet located in the nightstand. The facility also talked to the resident Health Surrogate, who informed them she did leave the resident with $58 in his/her wallet and she had contacted the private sitter company and reported it was believed the sitter took the money. All of the residents on [NAME] House were questions as to any missing money or property and revealed they had not had money missing and any property they could not locate was recovered. All staff working in the area were asked if they were aware of a resident missing any money and each staff member stated No except the staff member Resident #40 reported to. All staff were asked if they were aware of anyone taking money from a resident and each staff member answered no. The Executive Director (ED) of the outside Sitter Agency sent an email on 12/19/2022 at 3:15 PM, and revealed a staff member from the facility (she did not know who) called and informed her there was a problem with Sitter #1 and complained on 02/13/2022, he had taken the resident's car without permission for an excessive amount of time. The ED revealed it was asked that Sitter #1 not return to provide care for Resident #40 anymore. The ED also revealed Sitter #1 had other complaints from different family members and different facilities, in which they no longer wanted Sitter #1 to provide care for their family member. Sitter #1 quit his job without notice. Interview with Personal Sitter #2 present in the room, on 12/16/2022 at 9:00 AM, revealed she had been sitting with Resident #40 for about a week and a half. She stated the lock on the drawer did not work, she would assist the resident in trying to lock it before they left the room. She stated when the key was in the lock it just spun and spun. She also revealed if the lock stayed in place the drawer could easily be opened. On 12/08/2022 at 3:31 PM, interview with the Director of Nursing (DON), revealed staff was educated, in new hire orientation, regarding abuse. It included the different types of abuse, reporting of abuse, and the immediate response. The staff was offered the types of abuse on their name tags. Her process for preventing abuse was constant education, she was always out talking to residents, following up on grievance and complaints. She stated she had no tolerance for abuse. Attempted interview with Social Worker #3, on 12/14/2022 at 10:22 AM and 12/15/2022 at 2:20 PM, voice message left each time without a call back. Interview with the previous Social Service Director (SSD) on 12/07/2022 at 10:52 AM, revealed she was not able to remember any incidents for her time at the facility. She was not willing to answer questions. Interview with the Administrator, on 12/15/2022 at 11:55 AM, revealed all staff during admission of new residents go over the importance of residents keeping their valuables locked up. He explained resident in long term care could use the Business Office safe for any amount of time even though documentation says it is temporary. He stated when a resident went out to the hospital staff would bring items such as Interactive Personal Application Device (IPAD) or phones and they would be placed in the safe until a family member or the resident picked it up. Additional interview with the Administrator, on 12/16/2022 at 9:20 AM, revealed the facility had taken the necessary action to prevent resident proper/valuables from being taken. He expressed that over time mechanisms could fail. However, he was looking into getting safes for each resident room, to better secure resident valuables. The Administrator reported nothing had been identified as a trend for misappropriation of property.
May 2019 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the Centers for Medicare and Medicaid Services (CMS) Resident Asse...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) User's Manual, it was determined the facility failed to implement the care plan for one (1) of forty-four (44) residents, Resident #62. Resident #62 had a urinary catheter with a care plan to keep the collection tube below the level of the resident's bladder; however, observation revealed the resident's urinary collection bag was on the bed with the resident at the same level of the bladder. The findings include: The facility did not provide a policy for care plans. Review of the RAI 3.0 User's Manual, Version 1.16, dated October 2018, Chapter 4, pages 4-8 to 4-11, revealed the comprehensive care plan was an interdisciplinary communication tool and must include measurable objectives and time frames and must describe the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The care plan must be reviewed and revised periodically, and the services provided or arranged must be consistent with each resident's written plan of care. In addition, under Section H: Bladder and Bowel, the facility was to consider all complications associated with the use of a catheter and implement interventions to minimize the associated complications. Review of the facility's policy, Catheter Care Procedures, undated, revealed the catheter was to be below the level of the bladder. Review of Resident #62's clinical record revealed the facility re-admitted the resident on 04/25/19, with diagnoses of Urinary Tract Infection (UTI), Bacteremia, and Severe Sepsis with Septic Shock. Further review revealed Resident #62 had an indwelling urinary catheter. Review of Resident #62's Quarterly Minimum Data Set (MDS), dated [DATE], revealed the resident had a urinary catheter. Review of Resident #62's Care Plan, dated 11/21/18, revealed Resident #62 had a urinary catheter with the goal to prevent complications. Interventions included to keep the urine tube below the level of the bladder. Review of Resident #62's Certified Nursing Assistant (CNA) Care Summary Sheet, dated 05/16/19, revealed under toileting, the resident care included an indwelling catheter. Observation, on 05/17/19 at 8:38 AM, revealed Resident #62 in bed and the urinary catheter bag was on the bed near the resident's knee area and at the same level of the resident's bladder. Interview with CNA #3, on 05/17/19 at 8:40 AM, revealed the catheter bag was to be below the level of the resident to allow urine to drain. She stated if the urine was not allowed to drain, the resident could develop issues because the urine would settle in the resident's bladder. However, she stated when daily care was provided she placed the bag on the bed. Interview with CNA #6, on 05/17/19 at 8:40 AM, revealed it was important to position the urinary collection bag below the resident's bladder at all times to allow the urine to drain. She stated CNAs were expected to follow the care plan to prevent resident harm. Interview with Licensed Practical Nurse (LPN) #7, on 05/17/19 at 9:49, revealed all staff was to follow the care plans at all times for the residents' well-being, and if not, the resident could become ill or their condition could worsen. Interview with the [NAME] House Nurse Leader, on 05/17/19 at 10:15 AM, revealed care plans identified resident issues and interventions were put in place to care for the resident. She stated resident care plans guided the staff's care for the resident. The Nurse Leader further stated if the staff did not follow the care plan, the resident could be harmed. She stated all staff was to review care plans daily. She further stated care plan education was part of orientation and annual required modules. Per interview, she conducted morning rounds to observe for proper care, and had not identified issues with residents not being provided the appropriate care for catheters and drainage bags. Interview with Staff Development, on 05/17/19 at 2:27 PM, revealed staff received education for resident care plans upon hire, annually, and as needed. She stated care plans were the guide for resident care needs and were to be followed by all staff. She further stated when a resident's care plan was not followed, the resident could decline and become ill. Interview with the CNA Care Coordinator, on 05/17/19 at 3:20 PM, revealed CNA Care Summaries were generated from the comprehensive care plan but did not list in detail the care for urinary catheters. She stated it was a standard of care to keep the urinary bag below the bladder and not on the bed with the resident. She further stated she completed frequent audit rounds for proper care and position of resident urinary catheter bags without identified concerns. Interview with the Infection Preventionist, on 05/17/19 at 3:20 PM, revealed if care plans were not followed, the resident could present with a negative outcome. She stated all staff had access to resident care plans or care summaries and staff was expected to be knowledgeable about the care plans and follow the care plans. Interview with the MDS Coordinator, on 05/17/19 at 4:03 PM, revealed care plans contained individualized interventions and were the model of how to care for the resident. She stated staff was to follow the care plans at all times and if not, the resident might suffer a negative outcome, such as an infection. She further stated she had not identified issues with care plans not being followed. Interview with the Assistant Director of Nursing (ADON), on 05/17/19 at 3:47 PM, revealed care plans were tools to be used to know how to care for a resident. She stated all medical staff was to use and follow resident care plans at all times. She further stated if staff did not follow the care plans, it could lead to a poor result, such as an infection. She stated the facility did not identify issues with care plans not being followed. Interview with the Director of Nursing (DON), on 05/17/19 at 2:27 PM, revealed the Infection Preventionist audited urinary catheters monthly and had not identified issues with care plans not followed. He stated all medical staff was responsible to follow care plans to prevent issues for the residents. The DON revealed staff was to keep urinary collection bags in the correct place and position at all times or it could cause a urinary tract infection. Interview with the Administrator, on 05/17/19 at 1:09 PM, revealed the facility did not identify through the Quality Assurance (QA), or with random reviews, issues with the implementation of care plans for residents with urinary catheters.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined the facility failed to ensure the resident environment was...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined the facility failed to ensure the resident environment was free from accident hazards on one (1) of six (6) neighborhoods, the [NAME] neighborhood. Observation revealed a laundry dryer available for resident use had a sharp, protruding plastic piece sticking out where the door handle should be. The findings include: Review of the facility's policy, Accident Supervision and Prevention, revised July 2011, revealed the facility would identify environmental hazards for residents using quality assurance activities, environmental rounds, MDS/RAPS data, medial history, and physical exam. Observation of the [NAME] neighborhood, on 05/16/19 at 9:38 AM, revealed a front loading washer and dryer in a clean laundry room in the B Hall. The dryer did not have a handle and there was a broken sharp and protruding plastic piece sticking out where the door handle should be. Interview with Certified Nursing Assistant (CNA) #3, on 05/16/19 at 10:01 AM, revealed some residents on the [NAME] neighborhood did their own laundry. She stated the dryer door with the sharp plastic protruding piece had been that way for a couple of weeks. The CNA revealed the sharp piece could be a safety hazard for the residents, as they could get cut or get a skin tear when they used the dryer. If there was broken equipment, she stated staff notified the nurse so they could put in a work order. Interview with the Environmental Director, on 05/16/19 at 9:44 AM, revealed she was not sure how long the dryer door handle had been broken. She stated it was the nurse leader's responsibility to report it so maintenance could repair it. She stated residents used the washer and dryer to launder their clothes and the dryer was not safe for their use, as they could injure their hand. Interview with Registered Nurse (RN) #3, on 05/16/19 at 9:52 AM, revealed she was the team leader and was not aware of the broken dryer door handle in the laundry room. She stated typically, whoever finds broken equipment would let their nurse or supervisor know, and they would put in a ticket via the computer or let the Environmental Director know. The RN denied the broken handle was a safety hazard for the residents; however, she stated she was going to immediately cover the sharp protruding piece on the dryer. Review of the facility's Work Order Summary List, dated 04/15/19 to 05/15/19, revealed no work order for the broken dryer handle. Interview with the [NAME] President (VP)/Facilities Management (Head of Maintenance), on 05/16/19 at 10:12 AM, revealed he had not received a work order for the broken dryer door. He stated it looked like the handle was busted completely off, and two brackets remained and the bracket in the mid door area was broken almost completely off. The VP stated any time equipment was found broken, any staff could submit a work order through the computer, and it went to him via email notification and then was delegated to one of his staff to resolve. He relied on staff to report any equipment issues or safety concerns and he personally did life safety rounds bi-weekly. Interview with the Director of Nursing (DON), on 05/17/19 at 4:37 PM, revealed he did not know if the faulty dryer door had been reported. The DON stated it was hard to determine exactly what the risk would be to a resident because when he went to observe the dryer, the facility had repaired it.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to provide one...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to provide one (1) of forty-four (44) residents, Resident #62, with services to prevent complications related to an indwelling urinary catheter. Observations revealed Resident #62's urinary collection bag touched the floor and was on the bed at the level of the resident's bladder. The findings include: Review of the facility's policy, Urinary-Catheterization (Indwelling/Intermittent, revised June 2018, revealed the catheter drainage bag was to have a dignity cover and was to be at an appropriate level to reduce the risk of back flow of the urine. The objective for utilizing correct techniques and standards of practice were to prevent a Urinary Tract Infection (UTI). Review of the facility's policy, Catheter Care Procedures, undated, revealed the catheter was to be below the level of the bladder. Review of the facility's Lippincott Manual, revised November 2016, revealed the urine drainage bag was to be placed below the resident's bladder to prevent urine stasis, which increased the risk of a UTI. Review of the facility's audit tool, Catheter Audit, revealed the facility audited for catheter care, which included proper size and diagnosis, if the catheter bag appeared clean, dry, and intact, and if the resident showed signs and symptoms of adverse reactions. However, the audit did not monitor position of the catheter collection bag. Review of Resident #62's clinical record revealed the facility re-admitted the resident on 04/25/19, with the diagnoses of UTI, Bacteremia, and Severe Sepsis with Septic Shock. Further review revealed the resident had an indwelling urinary catheter. Observation, on 05/14/19 at 2:42 PM, revealed Resident #62 was in bed and had a urinary catheter. The urinary collection bag laid on the floor. Observation, on 05/15/19 at 9:04 AM, revealed Resident #62 was in bed and the urinary collection bag was in contact with the rug on the floor. Observation, on 05/16/19 at 9:17 AM, revealed Resident #62's urinary collection bag was in contact with the rug. Observation, on 05/17/19 at 8:38 AM, revealed Resident #62 was flat in bed and the urinary collection bag was positioned on the bed at the resident's knee area, at the level of the resident's bladder. Certified Nursing Assistant (CNA) #3 and #6 completed peri-care and skin care, and then Licensed Practical Nurse (LPN) #7 performed wound care. The urinary collection bag remained on the bed with the resident. Registered Nurse (RN) #4 and the [NAME] Home Nurse Leader were present to assist with positioning needs and the urinary collection bag. Interview, on 05/17/19 at 8:40 AM, with CNA #3 revealed the resident's urinary collection bag should be positioned to allow urine to drain in order to prevent issues related to the urine settling in the resident's bladder. Interview with RN #4, on 05/17/19 at 9:41, revealed the urinary collection bag was to be on the side of the bed and not touching the floor. She stated the contact of the floor could cause contact with bacteria and result in an infection to the resident. RN #4 revealed the urinary collection bag should be below the resident's bladder to drain urine, or the urine could become stagnant in the bladder and cause infection. She stated all staff received education on positioning of the urinary collection bag and infection control. Interview with LPN #7, on 05/17/19 at 9:47 AM, revealed the urinary collection bag was to be below the waist, on the side of the bed, and was not to be on the bed at the same level of the bladder. She stated when urinary collection bags were at the same level of the bladder; the urine would not drain and could cause an infection. She further stated the urinary collection bag was to be off the floor at all times because the facility did not know what was on the carpet and was a pathway for infection. LPN #7 stated Resident #62 developed a bladder infection every other month and the facility did not identify the source of the reason the resident was getting infections. Per interview, staff received education on positioning of urinary collection bags and staff was to properly position the urinary collection bag to prevent infections. Interview with Resident #62's Nurse Practitioner (NP), on 05/17/19 at 2:39 PM, revealed she previously treated the resident in February 2019 and April of 2019 for a UTI. She stated the facility reported decreased meal intake and decreased alertness which were the first symptoms of a UTI for Resident #62 therefore she ordered a urinalysis. Review of Resident #62's Urinalysis Laboratory Results, dated 05/14/19, revealed the resident's urine contained 3+ blood with normal to be negative for the presence of blood in the urine. Leukocytes were noted as 3+ and the normal lab value was to have none in the urine. [NAME] Blood Cells (WBC) were found at a level of 21-50 and normal findings were to be below the level of 6. Further review revealed bacteria was present in the urine and the normal was to have an absent level of bacteria. The result findings revealed a culture of the urine was indicated for infection; however, the culture results were not available at the time of the survey. Interview with RN #5, on 05/17/19 at 10:20 PM, revealed the urinary collection bag was to be positioned below the resident's bladder at all times to prevent infection. She stated everyone was responsible to ensure the position of the urinary collection bag was correct at all times. She further stated the urinary collection bag should never be in contact with the floor surfaces or residents could get sick due to an infection. Interview with Staff Development, on 05/17/9 at 2:27 PM, revealed urinary collection bags were to be kept at a level to allow drainage and staff was to follow the standard of care for urinary collection bags, which was below the bladder and off the floor. She stated if the standards were not followed, it could be an infection control issue, which could cause the resident to get a bladder infection. She stated staff and the Infection Preventionist (IP) conducted monthly walking rounds to ensure urinary collection bags were off the floor and properly positioned and no concerns were identified. She further stated all staff was required to complete education for UTI prevention, catheter care, and complete a skills check off for competency. Interview with the IP, on 05/17/19 at 3:20 PM, revealed the facility used the Lippincott Nursing Care Manual for standard of care. She stated the standard was for the urinary collection bag to be below the bladder and on the bed frame, which was below the bladder. She stated she made walking rounds to ensure the catheter bags were not on the floor to prevent contamination. She stated her audits for infection control revealed no issues with urinary collection bags on the floor. Interview with the Assistant Director of Nursing (ADON), on 05/17/19 at 3:47 PM, revealed the urinary collection bag was to be at the bedside, below the bladder, and the bag was not to be on the floor. She stated staff was required to complete annual modules on catheter care and infection control as well as a skill check off. The ADON stated all staff was required to ensure the urinary collection bags were off the floor and positioned properly. She further stated the facility did not identify issues during daily walking rounds regarding urinary collection bags on the floor or on the bed. According to the ADON, residents could become sick with a bladder infection and it did not take much for elder residents to become sick enough to be hospitalized . Interview with the Director of Nursing (DON), on 05/17/19 at 2:27 PM, revealed monthly audits were completed for residents with urinary catheters for proper positioning, care, and services. He stated he thought the urinary collection bags were not to be touching the floor, and when urinary collection bags were on the bed with the resident, the urine could flow back into the bladder and cause an infection. According to the DON, all staff was to ensure proper positioning of urinary collection bags at all times. He stated the facility had not identified issues with urinary collection bag positioning or infection control issues. Interview with the Administrator, on 05/17/19 at 1:09 PM, revealed the facility did not identify through the Quality Assurance (QA) or with random reviews, any issues with positioning of urinary collection bags.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 4 life-threatening violation(s), $29,380 in fines. Review inspection reports carefully.
  • • 19 deficiencies on record, including 4 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $29,380 in fines. Higher than 94% of Kentucky facilities, suggesting repeated compliance issues.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 4 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Sam Swope Care Center's CMS Rating?

CMS assigns Sam Swope Care Center an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Kentucky, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Sam Swope Care Center Staffed?

CMS rates Sam Swope Care Center's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 49%, compared to the Kentucky average of 46%.

What Have Inspectors Found at Sam Swope Care Center?

State health inspectors documented 19 deficiencies at Sam Swope Care Center during 2019 to 2024. These included: 4 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 14 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Sam Swope Care Center?

Sam Swope Care Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 136 certified beds and approximately 128 residents (about 94% occupancy), it is a mid-sized facility located in Masonic Home, Kentucky.

How Does Sam Swope Care Center Compare to Other Kentucky Nursing Homes?

Compared to the 100 nursing homes in Kentucky, Sam Swope Care Center's overall rating (1 stars) is below the state average of 2.8, staff turnover (49%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Sam Swope Care Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Sam Swope Care Center Safe?

Based on CMS inspection data, Sam Swope Care Center has documented safety concerns. Inspectors have issued 4 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Kentucky. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Sam Swope Care Center Stick Around?

Sam Swope Care Center has a staff turnover rate of 49%, which is about average for Kentucky nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Sam Swope Care Center Ever Fined?

Sam Swope Care Center has been fined $29,380 across 3 penalty actions. This is below the Kentucky average of $33,373. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Sam Swope Care Center on Any Federal Watch List?

Sam Swope Care Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.