BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA

7605 LINE AVENUE, SHREVEPORT, LA 71106 (318) 219-2608
For profit - Partnership 80 Beds PRIORITY MANAGEMENT Data: November 2025
Trust Grade
65/100
#62 of 264 in LA
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Booker T. Washington Skilled Nursing and Rehabilitation in Shreveport, Louisiana has a Trust Grade of C+, which means it is slightly above average but not exceptional. It ranks #62 out of 264 facilities in Louisiana, placing it in the top half of all nursing homes in the state, and #8 out of 22 in Caddo County, indicating that only seven local options are better. The facility’s performance has been stable, with 18 concerns reported in both 2024 and 2025, highlighting some ongoing issues. Staffing is a notable weakness with a low rating of 1 out of 5 stars and a turnover rate of 48%, which is typical for the state. However, they have not incurred any fines, which is a positive aspect, and their RN coverage is average, suggesting that while they may not excel, they have sufficient nursing staff to catch potential problems. Specific incidents of concern include a failure to properly manage the care of residents with diabetes and insufficient nutritional care for another resident, which raises questions about the overall quality of care provided. Families should weigh these strengths and weaknesses when considering this facility for their loved ones.

Trust Score
C+
65/100
In Louisiana
#62/264
Top 23%
Safety Record
Low Risk
No red flags
Inspections
Holding Steady
5 → 5 violations
Staff Stability
⚠ Watch
48% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Louisiana facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 8 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
☆☆☆☆☆
0.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 5 issues
2025: 5 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

3-Star Overall Rating

Above Louisiana average (2.4)

Meets federal standards, typical of most facilities

Staff Turnover: 48%

Near Louisiana avg (46%)

Higher turnover may affect care consistency

Chain: PRIORITY MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 18 deficiencies on record

Apr 2025 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0624 (Tag F0624)

Could have caused harm · This affected 1 resident

Based on record reviews and interviews, the facility failed to provide and document sufficient preparation and orientation for 1(#70) of 1(#70) resident reviewed to ensure safe and orderly transfer or...

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Based on record reviews and interviews, the facility failed to provide and document sufficient preparation and orientation for 1(#70) of 1(#70) resident reviewed to ensure safe and orderly transfer or discharge from the facility. The facility failed to provide resident #70 or her responsible party with required documents; a discharge summary and plan. Findings: Review of the facility's Transfer or Discharge Preparing a Resident. (Revised December 2016) Policy and Procedure revealed in part: Policy Statement - Residents will be prepared in advance for discharge. Policy interpretation and Implementation 1. When a resident is scheduled for transfer or discharge, office will notify nursing services of the transfer or discharge so that appropriate procedures can be implemented. 2. A post discharge plan is developed for each resident prior to his or her transfer or discharge. This plan will be reviewed with the resident, and/or his or her family, at least twenty-four (24) hours before the resident's discharge or transfer from the facility. 3. Nursing, Social Director and Interdisciplinary Team is responsible for: b. Preparing the discharge summary and post-discharge plan. c. Preparing the medications to be discharge with the resident (as permitted by law). d. Providing the resident or representative (sponsor) with required documents (i.e., Discharge Summary and Plan). Review of resident #70's medical records revealed an admit date of 10/18/2024 and a discharge date of 01/16/2025 with the following diagnoses, including in part: multiple sclerosis, functional quadriplegia, non-pressure chronic ulcer of back with necrosis of muscle, diabetes, muscle weakness, major depression, cognitive communication deficit and hypertension. Review of resident #70's Physician Telephone Order revealed an order dated 01/16/2025 discharge home without all medications. During an interview on 04/02/2025 at 9:10 a.m. S2 ADON (Assistant Director of Nursing) reported she wrote the order dated 01/16/2025 for discharge home without all meds. Review of resident #70's medical records failed to reveal a discharge summary had been completed by the facility. Further review of resident #70's medical records failed to reveal the facility provided the required documents, the discharge summary or discharge plan to resident #70 or her (daughter) responsible party upon discharge. Review of resident #70's discharge summary with S1 ADON revealed the discharge summary was not completed. The discharge summary did not have any information filled out on the form. The discharge summary had written in large letters across the first page see EMAR (electronic medical records). S1 ADON reviewed resident #70's EMAR for notes related to the discharge summary and was unable to find any notes. During an interview on 04/02/2025 at 9:20 a.m. S1 ADON reported resident #70 was a planned discharge. S1 ADON acknowledged resident #70's discharge summary had not been completed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on record reviews and interviews, the facility failed to develop and implement a comprehensive person-centered care plan consistent with the resident rights that includes measurable objectives a...

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Based on record reviews and interviews, the facility failed to develop and implement a comprehensive person-centered care plan consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs. The facility failed to develop 1 (#69) out of 25 total sampled resident's care plan to include diagnosis and approaches for diabetes mellitus. Findings: Review of Resident #69's medical records revealed an admit date of 02/20/2025 with the following diagnoses, including in part: other sequelae of cerebral infarction, chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypoxia, and unspecified protein-calorie malnutrition. Type 2 diabetes mellitus diagnosis documented on nurse practitioner progress note. Review of Resident #69's comprehensive care plan failed to reveal a problem and approaches for diagnosis of type 2 diabetes mellitus. Review of Resident #69's Nurse Practitioner (NP) progress notes dated 03/07/2025 revealed: Acute/Follow-Up - Chief Complaint / Nature of Presenting Problem: Lab reviewed with elevated A1c .Plan: New onset type 2 diabetes . During an interview on 04/02/2025 at 11:40 a.m. S9 Care Plan Nurse reported Resident #69's care plan did not include a problem or approaches for type 2 diabetes mellitus. During an interview on 04/02/2025 at 2:10 p.m. S3 Administrator acknowledged Resident #69's type 2 diabetes mellitus diagnosis was not on the comprehensive care plan and should be added.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

Based on record review, observation, and interview, the facility failed to ensure proper infection control techniques were practiced to prevent urinary tract infection for 1 (#17) of 1 (#17) residents...

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Based on record review, observation, and interview, the facility failed to ensure proper infection control techniques were practiced to prevent urinary tract infection for 1 (#17) of 1 (#17) residents observed during incontinence care. Findings: Review of Resident #17's medical records revealed an admit date of 11/21/2024 with the following diagnoses, including in part: other idiopathic peripheral autonomic neuropathy, obesity, age-related physical debility, myalgia/unspecified site, and primary generalized osteoarthritis. Review of Resident #17's MDS (Minimum Data Set) Assessment with an assessment reference date of 02/24/2025 revealed in part: -BIMS (Brief Interview for Mental Status = 05 out of 15 indicating severe cognitive impairment; -required extensive assistance with 2+ persons physical assistance for bed mobility and transfers, and total dependence with 2+ persons physical assistance for toilet use, and was frequently incontinent of bowel and bladder. Observation on 04/01/2025 beginning at 11:25 a.m. revealed S7 CNA (Certified Nursing Assistant) performed incontinence care on Resident #17 assisted by S8 CNA. S7 CNA cleaned the resident's front side perineal area wiping from front to back, repeatedly using the same contaminated section of the cloth before changing to a clean section of the cloth. The resident was turned and S7 CNA was further observed to clean the resident's back side perianal area wiping from front to back repeatedly using the same contaminated section of the cloth used to clean the front side. During an interview on 04/01/2025 at 11:41 a.m. S7 CNA confirmed she did not use a clean section of the cloth for each wipe during Resident #17's incontinence care and should have. S7 CNA further confirmed she used the same cloth to clean both Resident #17's front side and back side and should not have.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations, and interviews, the facility failed to ensure 2 (#46, #223) of 20 sampled residents recei...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations, and interviews, the facility failed to ensure 2 (#46, #223) of 20 sampled residents received treatment and care in accordance with professional standards of practice by failing to ensure: 1. Resident #46's high blood glucose levels were rechecked as ordered after being administered sliding scale insulin for glucose levels greater than 400, and a Hemoglobin A1C (Glycated hemoglobin- a blood test that measures the average blood sugar level over the past 2-3 months) was obtained every 3 months as ordered; 2. Resident #223's care was coordinated with the Hospice provider regarding the resident's medications. Findings: 1. Review of Resident #46's records revealed an admit date of 04/19/2024 with diagnoses including: Type 2 diabetes mellitus, end stage renal disease, and mild-protein-calorie malnutrition. Review of Resident #46's active Physician's Orders revealed orders including: - 05/06/24 - Humalog Injection Solution 100 unit/ml (milliliters)- Inject subcutaneously as per sliding scale before meals and at bedtime related to type 2 diabetes mellitus: if 0 - 200 = 0u (units); 201 - 250 = 3u; 251 - 300 = 5u; 301 - 350 = 7u; 351 - 400 = 9u; 401 - 999 = 11u recheck in 3 hours. If still greater than 400, obtain stat serum glucose and notify MD (medical doctor). -04/22/2024-Hemoglobin A1C every three months (July, October, January, April). Review of Resident #46's March and April 2025 MARs (Medication Administration Records) revealed glucose checks greater than 400 on the following dates and times with insulin administered per the sliding scale: -03/11/2025 at 4:00 p.m. = 413 -03/17/2025 at 4:00 p.m. = 430 -03/19/2025 at 11:30 a.m. = 424 -03/20/2025 at 4:00 p.m. = 497 -03/23/2025 at 11:30 p.m. = 436 -03/24/2025 at 4:00 p.m. = 416 -03/27/2025 at 4:00 p.m. = 482 Further review of Resident #46's March 2025 MAR and nursing notes failed to reveal any rechecks of the resident's glucose after 3 hours as ordered. Review of Resident #46's lab results revealed in part: -Hemoglobin A1C results for 02/27/2025 of 8.5 (reference range 4.0-6.0) -Hemoglobin A1C results for 05/07/2024 of 7.4 Further review of Resident #46's paper chart and electronic health record revealed no other Hemoglobin A1C results. During an interview on 04/02/2025 at 9:38 a.m. S2 ADON(Assistant Director of Nursing) reviewed Resident #46's physician orders, March 2025 MAR, and nursing notes and confirmed Resident #46's glucose was not rechecked after 3 hours as ordered on dates sliding scale insulin was administered for a glucose greater than 400 and should have been. During an interview on 04/02/2025 at 10:35 a.m. S2 ADON reviewed Resident #46's physician orders and lab results and confirmed the resident's Hemoglobin A1C was not obtained every 3 months and should have been. 2. Review of the provider's Hospice Program policy (revised July 2017) revealed in part: 10. In general, it is the responsibility of the facility to meet the resident's personal care and nursing needs in coordination with the Hospice representative, and ensure that the level of care provided is appropriately based on the individual resident's needs. These include: b. administering prescribed therapies, including those therapies determined appropriate by the Hospice and delineated in the Hospice plan of care; d. communicating with the Hospice provider (and documenting such communication) to ensure that the needs of the resident are addressed and met 24 hours per day; 12. Our facility has designated ___name)___(title) to coordinate care provided to the resident by our facility staff and the Hospice staff. (note: this individual is a member of the interdisciplinary team with clinical and assessment skills who is operating within the State scope of practice act). He or she is responsible for the following: a. collaborating with Hospice representatives and coordinating facility staff participation in the Hospice care planning process for residents receiving these services; c. ensuring that the long-term care facility communicates with the Hospice medical director, the resident's attending physician, and other practitioners participating in the provision of care to the resident as needed to coordinate the Hospice care with the medical care provided by other physicians; 13. Coordinated care plans for residents receiving Hospice services will include the most recent Hospice plan of care as well as the care and services provided by our facility (including the responsible provider and discipline assigned to specific tasks) in order to maintain the resident's highest practicable physical, mental and psychosocial well-being . Review of the provider's Palliative/End-of-Life Care-Clinical Protocol (revised March 2018) revealed in part: Treatment/Management: 1. The physician will order appropriate interventions for symptom relief, including pain management. 4. If Hospice becomes involved, both the attending physician and staff will retain an active role in the resident/patient's care and will not simply defer everything to the Hospice staff and practitioner. Review of the provider's Nursing Facility Services Agreement between the provider and ___ Hospice & Palliative Care effective 08/01/2019 revealed in part: 1.1 Facility Services means those personal care and room and board services provided by Facility as specified in the Plan of Care for a Hospice Patient including, but not limited to assisting in the administration of medicine, to the extent of which Facility is permitted by law in the State or Commonwealth in which Facility is located . 1.9 Plan of Care means a written care plan established, maintained, reviewed and modified, if necessary. The Plan of Care will reflect the participation of the Hospice, Facility, and the Hospice Patient and family to the extent possible. Specifically, the Plan of Care includes drugs and treatment necessary to meet the needs of the Hospice Patient . Article 2 Responsibilities of Facility: 2.1 Provision of Services: Facility shall comply with Hospice Patient's Plan of Care . 2.5 Coordination of Care: Hospice and Facility shall communicate with one another regularly and as needed for each particular Hospice Patient. Each party is responsible for documenting such communications in its respective clinical records to ensure that the needs of Hospice Patients are met 24 hours per day. Review of Resident #223's record revealed an admit date of 03/20/2025 and diagnoses including: malignant neoplasm of pancreas, malignant neoplasm of liver and intrahepatic bile duct, respiratory failure with hypoxia, chronic pain syndrome, and COPD (chronic obstructive pulmonary disease). Review of Resident #223's Hospice Binder revealed in part: -Hospice nurse visit date 03/20/2025 by S6 Hospice RN (Registered Nurse); -Hospice Certification and Plan of Care with a start of care 03/20/2025 included the following medication orders: -Gabapentin 600mg (milligrams) tablet-1 tablet three times a day for nerve pain, start date 03/20/2025 -Hydrocodone 5mg-acetaminophen 325 mg tablet every 4 hours as needed for pain-start date 03/20/2025 -Ipratropium 0.5mg-albuterol 3mg (2.5mg base)/3ml nebulization soln-3ml inhalation (breathing treatments) every 4 hours for COPD start date 03/20/2025 -Lisinopril 20 mg tablet, 1 tablet by mouth every day for hypertension, start 03/20/2025 -Miralax 17 gm (grams) oral powder packet-1 packet by mouth every day as needed for constipation, start 03/20/2025 -Morphine concentrate 100mg/5ml (20mg/ml) oral solution every 2 hours as needed for pain/shortness of breath, start 03/20/2025 -Oxygen gas for inhalation 2 liters as needed for shortness of breath, start 03/20/2025 -Quetiapine 200mg tablet-1 tablet by mouth every night at bedtime, start 03/20/2025 -Senna with docusate sodium 8.6mg-50mg by mouth twice a day for bowel regimen, start 03/20/2025 Review of Resident #223's active physician's orders, March 2025 MAR, and April 2025 MAR in the facility's electronic health record revealed the following Hospice medication orders were not included in the resident's facility orders and had not been administered: -Gabapentin 600mg tablet-1 tablet three times a day for nerve pain, start date 03/20/2025 -Ipratropium 0.5mg-albuterol 3mg (2.5mg base)/3ml nebulization soln-3ml inhalation (breathing treatments) every 4 hours for COPD start date 03/20/2025 -Lisinopril 20 mg tablet, 1 tablet by mouth every day for hypertension, start 03/20/2025 -Miralax 17 gm oral powder packet-1 packet by mouth every day as needed for constipation, start 03/20/2025 -Quetiapine 200mg tablet-1 tablet by mouth every night at bedtime, start 03/20/2025 -Senna with docusate sodium 8.6mg-50mg by mouth twice a day for bowel regimen, start 03/20/2025. Review of Resident #223's nursing notes from 03/20/2025 to 04/01/2025 revealed no notes relating to unavailable or missing Hospice ordered medications. During an interview on 03/31/2025 at 10:05 a.m. Resident #223 reported she was admitted to the facility from the hospital on [DATE] on Hospice services. Resident #223 reported Hospice had ordered gabapentin and Seroquel when she was admitted , but she still had not received either of those medications. During an interview on 04/01/2025 at 10:25 a.m. S4 Hospice RN reported medication orders were entered into the Hospice electronic health record and the Hospice pharmacy delivered them. S4 Hospice RN reported once the medications were available on-site, the Hospice nurse would write paper orders on the facility's telephone orders forms for the facility nurses to enter into the facility's electronic health record and begin administration. S4 Hospice RN reported when Resident #223 asked him about her Seroquel and Gabapentin one day last week, he verified the Hospice pharmacy had delivered them, and then he and one of the facility nurses looked for but could not locate them. S4 Hospice RN reported he re-ordered the medications at that time and told the facility nurses that when they were delivered, he would return to the facility and write the orders. During an interview on 04/01/2025 at 11:45 a.m. S5 LPN (Licensed Practical Nurse) reported she was the nurse who helped S4 Hospice RN look for Resident 223's Gabapentin and Seroquel, which they were unable to locate. S5 LPN reviewed Resident #223's Hospice Certification and Plan of Care and agreed the resident should have been receiving Gabapentin, Seroquel, Ipratropium 0.5mg-albuterol 3mg, Lisinopril, Miralax, and Senna with docusate since 03/20/2025 and was not. During an interview on 04/01/2025 at 11:50 a.m. S2 ADON reported the facility did not enter orders into the provider's electronic health record based on Hospice Certification and Plan of Care, the Hospice nurse had to write the orders on a telephone order sheet for the facility nurses to enter into the facility's electronic health record. S2 ADON reported when S4 Hospice RN was trying to locate Resident #223's missing medications, she told him that even if they were located or re-ordered and delivered, the staff nurses could not administer them until he wrote the orders on the telephone order sheets. During an interview on 04/01/2025 at 1:35 p.m. S3 Administrator reviewed the facility Hospice policies and reported the charge nurses were the designated staff responsible to coordinate residents' care with Hospice. S3 Administrator reported the charge nurse for Resident #223 was S2 ADON. S3 Administrator reported she had spoken with S4 Hospice RN by phone today, and was informed the medications for Resident #223 were delivered by ___delivery service on 03/24/2025. Video footage for 03/24/2025 reviewed with S3 Administrator revealed a delivery person placing 2 boxes on the floor against the wall adjacent to the nursing station right next to the delivery entrance door on 03/24/2025 at 10:58 a.m. Video further revealed S18 DON (Director of Nursing) picking up the boxes on 03/24/2025 at 1:56 p.m. and placing them on the desk in the nursing station. S3 Administrator reported she remembered seeing 2 boxes on the counter in the nursing station this morning and left the room. S3 Administrator returned to her office on 04/01/2025 at 1:50 p.m. with 2 boxes which she opened in the presence of the surveyor. The first box contained Gabapentin, Seroquel, Ipratropium 0.5mg-albuterol 3mg, Lisinopril, and Senna with docusate for Resident #223. S3 Administrator confirmed Resident #223 should have been receiving Gabapentin, Seroquel, breathing treatments, Lisinopril, Miralax, and Senna with docusate and was not. During an interview on 04/01/2025 at 1:55 p.m. S2 ADON reported the facility had not been provided the Hospice binder for Resident #223 with the Hospice Certification and Plan of Care until 03/24/2025, and became aware of the missing medications at that time. S2 ADON further confirmed facility staff became aware on 03/24/2025 Resident #223 should have been receiving Gabapentin, Seroquel, Ipratropium 0.5mg-albuterol 3mg, Lisinopril, Miralax, and Senna with docusate and was not. During a telephone interview on 04/01/2025 at 3:25 p.m. S6 Hospice RN reported she came to the facility on [DATE] at around 11:00 p.m. to do Resident #223's admission assessment. S6 Hospice RN further reported since it was late at night, she did not have access to Resident #223's complete medical record and did not know what other medications the resident needed at that time, and reported S4 Hospice RN was supposed to do it the next day. S6 Hospice RN reported S4 Hospice RN should have written the medication orders for the facility staff to enter into the facility's electronic health record and apparently did not.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected multiple residents

Based on record reviews and interviews, the facility failed to provide nutritional and hydration care and services consistent with the resident's comprehensive assessment for 1 (#69) of 4 (#9, #46, #6...

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Based on record reviews and interviews, the facility failed to provide nutritional and hydration care and services consistent with the resident's comprehensive assessment for 1 (#69) of 4 (#9, #46, #62, #69) residents reviewed for nutrition. The facility failed to consult the Registered Dietician (RD) for Resident #69. Findings: Review of Facility's Nutrition and Hydration to Maintain Skin Integrity Policy (revised October 2010) revealed: Assessment - Purpose: The purpose of this procedure is to provide guidelines for the assessment of resident nutritional needs, to aid in the development of an individualized care plan for nutritional interventions, and to help support the integrity of the skin through nutrition and hydration. Nutritional Assessment - 1. The dietician and RD, in conjunction with the nursing staff and healthcare practitioners, will conduct a nutritional assessment for each resident upon admission/re-admission and as indicated by a change in condition that places the resident at risk for impaired nutrition, 2. Re-assessments will be conducted more often if the resident's condition changes and/or he or she develops risk factors for impaired nutrition .3. Registered Dietician assessments will be completed on residents with wounds, weight loss monthly in order to identify if current interventions are working and to revise these interventions as indicated. Documentation: 8. Care plan interventions that address both nutritional deficits and risk factors. Review of Resident #69's medical records revealed an admit date of 02/20/2025 with the following diagnoses, including in part: other sequelae of cerebral infarction, chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypoxia, unspecified protein-calorie malnutrition, chronic systolic (congestive) heart failure and muscle wasting and atrophy/not elsewhere classified/multiple sites. Review of Resident #69's comprehensive care plan revealed a problem of - the resident has risk for nutritional problem related to moderate protein-calorie malnutrition - RD to evaluate and make diet change recommendations as needed (PRN). Review of Resident #69's Nurse Practitioner (NP) progress notes dated 03/07/2025 revealed: Acute/Follow-Up - Chief Complaint / Nature of Presenting Problem: Lab reviewed with elevated A1c (can help diagnose diabetes) .Plan: New onset type 2 diabetes - .Consult dietician for new onset DM (diabetes mellitus). Review of Resident #69's nurse's progress notes revealed an entry dated 03/07/2025 - Writer received new orders from NP for consult dietician for new onset of DM. Review of Resident #69's medical record failed to reveal RD consult. During an interview on 04/02/2025 at 10:55 a.m. S2 ADON (Assistant Director of Nursing) reported she was unable to produce an RD note for Resident #69. During a telephone interview on 04/02/2025 at 11:25 a.m. S10 RD reported she did not have any documentation requesting a consult for Resident #69.
May 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

Based on observations, interviews and record reviews, the facility failed to ensure assessments were accurate for 1 (#2) of 3 (#1, #2 and #3) sample residents. The facility failed to ensure resident #...

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Based on observations, interviews and record reviews, the facility failed to ensure assessments were accurate for 1 (#2) of 3 (#1, #2 and #3) sample residents. The facility failed to ensure resident #2's annual MDS (minimum data set) with ARD (assessment reference date) 04/30/2024 accurately reflected resident #2's self-care abilities. Findings: Review of resident #2's clinical records revealed diagnoses of other sequelae of cerebral infarction, gross hematuria, type 2 diabetes mellitus, and dysphagia following cerebral infarction, unspecified dementia, and moderate with behavioral disturbance, hematuria, acute kidney failure, unspecified, chronic kidney disease, and stage 3 chronic kidney disease Review of resident #2's annual MDS with ARD 04/30/2024 revealed Section GG - Functional Abilities Self-Care assessment indicating Resident #2 is independent in his ability to eat, perform oral hygiene, toileting hygiene, self-showering /bathing and dressing upper and lower body. Review of Occupational Therapy Evaluation & Plan of Treatment with Certification Period: 05/10/2024 - 06/08/2024 revealed resident #2 is a fall risk, unsteady when standing and walking. Functional skills assessment - ADL (Activities of Daily Living) & Instrumental ADLs indicates resident #2 requires partial/moderate assistance with eating. Requires substantial/maximal assistance with oral care, transfers, personal hygiene, and bathing/showering, dressing upper and lower body. Further review revealed resident #2's self-care functional score equals 3 (score 0-12; 12 being the highest function). During an interview 05/13/2024 at 09:15 a.m. S3 CNA (Certified Nursing Assistant) reported he does everything for resident #2. S3 CNA reported resident #2 is able to feed himself, he requires assistance with all of his ADL's. S3 CNA reported he dresses resident #2, baths him, and performs his oral care. During an interview on 05/14/2024 at 10:30 a.m. S2 LPN (Licensed Practical Nurse)) reported resident #2 can walk with assistance. S2 LPN reported resident #2 has gotten weaker since his admission and it may be due to him being confused and having dementia. S2 LPN reported resident #2 is unable to perform any ADL care on his own he requires total assistance with all of his ADLs. During an interview on 05/15/2024 at 11:00 a.m. S1 DON (Director of Nursing) reviewed resident #2's annual MDS and acknowledged the assessment was not accurate. S1 DON reported resident #2 was not independent for any of his self-care during the annual MDS assessment. S1 DON reported resident #2 requires assistance with all of his ADLs and this assessment does not give a true picture of his abilities.
Mar 2024 4 deficiencies
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a Discharge Minimum Data Set (MDS) assessment was completed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a Discharge Minimum Data Set (MDS) assessment was completed timely for 1 (Resident #32) out of 18 (Resident #9, #13, #15, #20, #30, #32, #34, #40, #43, #44, #53, #56, #59, #60, #69, #70, #72, and #73) sampled residents investigated. Findings: Review of Resident #32's medical record revealed Resident #32 was admitted on [DATE] and discharged from the facility on 10/23/2023. Review of Resident #32's Discharge MDS dated [DATE] revealed a completion date of 02/22/2024 and a transmission date of 02/29/2024. Review of Resident #32's medical record failed to reveal a Discharge MDS assessment was completed and transmitted within 14 days after the resident was discharged from the facility. During an interview on 03/06/2024 at 11:20 a.m., S5MDS Coordinator acknowledged Resident #32's 10/23/2023 Discharge MDS was not completed and transmitted within 14 days of discharge and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observations, interviews and record reviews, the facility failed to ensure a plan of care had been developed for 4 (#...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observations, interviews and record reviews, the facility failed to ensure a plan of care had been developed for 4 (#56, #69, #70 and #72) residents. The facility also failed to ensure a plan of care had been implemented for 1 (#40 ) resident. This was out a total of 24 sampled residents whose plan of care had been reviewed. The facility failed to: 1. Develop a plan of care for Residents #56, #69, #70 and #72. 2. Implement the plan of care for Resident #40. Findings: Resident #56 Review of Resident #56's medical record revealed an admit date of 01/12/2024 with the following diagnoses in part: end stage renal disease, diabetes mellitus type 2 with diabetic chronic kidney disease, dependence on renal dialysis, and congestive heart failure. Review of Resident #56's Quarterly MDS (Minimum Data Set) dated 01/19/2024 revealed Resident #56 had a BIMS (Brief Interview for Mental Status) score of 7 indicating severely impaired cognition. Review of Resident #56's Physician Orders dated 02/29/2024 revealed an order for Clindamycin 300mg (milligrams), give 1 capsule PO (by mouth) tid (three times a day) for an infection for 5 days. Review of Resident #56's MAR (Medication Administration Record) revealed an order for the antibiotic, Clindamycin 300 mg, three times a day for an infection for 5 days with a start date of 02/29/2024. Review of Resident #56's Nurses Notes dated 03/05/2024 revealed Resident #56 was seen on 02/29/2024 with left arm infection and was started on Clindamycin. Review of Resident #56's Comprehensive Care Plan failed to reveal a care plan had been developed for antibiotic use and an infection to left arm. Observation on 03/06/2024 at 12:00 p.m. revealed Resident #56 with a dressing to her left arm. During an interview on 03/04/2024 at 1:22 p.m. Resident #56 reported she was on antibiotics for an infection on her left arm. During an interview on 03/06/2024 at 1:50 p.m. S5 MDS Coordinator, reported Resident #56 was not care planned for antibiotic use or skin/wound/infection and should have been. Resident #69 Review of Resident #69's medical record revealed an admit date of 09/20/2023 with the following diagnoses, in part: type 2 diabetes mellitus without complications, major depressive disorder/single episode/unspecified, bipolar disorder/unspecified, other schizoaffective disorders, chronic obstructive pulmonary disesase (COPD) and non-traumatic ischemic infarction of muscle/left upper arm/right upper arm. Review of Resident #69's MDS assessment dated [DATE] revealed medications received: 7/7 days of Insulin injections, received during the last 7 days antipsychotic, antidepressant, and diuretic. Review of Resident #69's Comprehensive Care Plan failed to reveal problem and approaches for type 2 diabetes mellitus, bipolar disorder/medication, depression/medication, hypertension, chronic obstructive pulmonary disesase and anticoagulant therapy. Review of Resident #69's Physician's Orders revealed the following orders: 02/28/2024 - Lantus subcutaneous solution 100unit/ml (milliliter) inject 28 unit subcutaneously at bedtime 02/02/2024 - Insulin Aspart injection solution inject as per sliding scale . 12/21/2023 - Trazadone HCL (hydrochloride) tablet 50mg give 1 tablet by mouth at bedtime - bipolar disorder 11/27/2023 - Coreg oral tablet 6.25mg give 1 tablet by mouth two times a day - hypertension 11/02/2023 - Metformin HCL oral tablet 100mg give 1 tablet orally two times a day 10/30/2023 - Monitor for side effects of antidepressant medication every shift. Monitor for edema related to diuretic therapy every shift. Document 0=none, 1=trace, 2=2+, 3=+3, 4=pitting edema. Notify MD (Medical Director) of 3+ or greater. Monitor for behaviors every shift. 10/26/2023 - Sertraline HCL oral tablet 25mg give 1 tablet by mouth one time a day - major depressive disorder. Seroquel oral tablet 400mg give 1 tablet by mouth one time a day - bipolar disorder. Lasix oral tablet 40mg give 1 tablet by mouth one time a day - COPD. Spironolactone oral tablet 25mg give 1 tablet by mouth one time a day - COPD. Entresto oral tablet 24-26mg give 1 tablet by mouth two times a day - hypertension. Amlodipine Besylate oral tablet 10mg give 1 tablet by mouth one time a day - hypertension. During an interview on 03/06/2024 at 9:30 a.m. S5 MDS Coordinator acknowledged Resident #69 was not care planned for diabetes, major depressive disorder receiving antidepressant, bipolar disorder and other schizoaffective disorders receiving antipsychotics, receiving anticoagulant therapy, chronic obstructive pulmonary disease, and hypertension and should be. Resident #70 Review of Resident #70's medical record revealed an admit date of 08/01/2023 with the following diagnoses, in part: cardiovascular accident, essential hypertension, weakness, lack of coordination and abnormalities in gait and mobility. Review of Resident #70's MDS revealed a BIMS score of 14 indicating intact cognition. During an interview on 03/04/2024 at 9:13 a.m., Resident #70 stated, I am doing good except for the pain in my left knee; they have been giving me Ibuprofen but it is not working. During an interview on 03/06/2024 8:30 a.m., S6 LPN (licensed practical nurse) reported Resident #70 had chronic pain to her left knee and had just completed a 5 day regimen of Ibuprofen 600 mg routinely for 5 days and she routinely gets Voltaren gel for left knee pain. Review of Resident #70's Comprehensive Care Plan failed to reveal a problem or approaches related to Resident #70's left knee pain. During an interview on 03/06/2024 at 9:30 a.m., S6 MDS Coordinator reported being made aware of Resident #70's left knee pain. S6 MDS Coordinator confirmed failing to include a problem and approaches in Resident #70's plan of care that addressed Resident #70's left knee pain. Resident #72 Review of Resident #72's medical records revealed an admitting diagnosis of COPD dated 02/01/2024. Review of Resident #72's Physician Orders revealed an order dated 02/01/2024 for O2 (Oxygen) 2L (liters) per NC (nasal cannula). Review of Resident #72's Comprehensive Care Plan revealed an initiated date of 03/05/2024 for emphysema/COPD. Observation on 03/05/2024 at 9:00 a.m. revealed Resident #72 with O2 at 2L per NC. During an interview on 03/06/2024 at 9:50 a.m. S5 MDS Coordinator confirmed Resident #72 had an admitting diagnosis of COPD and should have developed a care plan for COPD and oxygen use on admit and was not. Resident #40 Review of Resident #40's medical record revealed an admit date of 03/02/2023 with a diagnosis of but not limited to stage 4 pressure ulcer to sacrum, type 2 diabetes, diabetic neuropathy, cognitive communication deficit, unspecified dementia, muscle wasting and atrophy, and gastrostomy. Review of Resident #40's Quarterly MDS dated [DATE] revealed Resident #40 had a BIMS score of 6 indicating severely impaired cognition. Review of Resident #40's comprehensive plan of care revealed a resolved problem of: I have an unstageable pressure ulcer to my right heel (resolved 11/02/2023). Review of Resident #40's March 2024 Physician Orders revealed an order dated 10/30/2023: Heel Protectors to both feet while in bed. Observation on 03/06/2024 at 8:50 a.m. with S6 LPN revealed Resident #40 did not have on heel protectors while in bed and Resident #40's heels were touching. Further observation revealed Resident #40's heel protectors were in the closet. During an interview on 03/06/2024 at 8:50 a.m. S6 LPN reported the certified nursing assistants should have put Resident #40's heel protectors on while Resident #40 was in bed. During an interview on 03/06/2024 at 10:00 a.m. S2 DON (Director of Nursing) confirmed Resident #40 should have had heel protectors put on while in bed as ordered by the physician.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected multiple residents

Based on record review and interview, the facility failed to ensure residents were free of unnecessary medications for 1 (#15) out of 6 (#15, #20, #30, #34, #40, #69) sampled residents reviewed for un...

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Based on record review and interview, the facility failed to ensure residents were free of unnecessary medications for 1 (#15) out of 6 (#15, #20, #30, #34, #40, #69) sampled residents reviewed for unnecessary medications. The facility failed to monitor Resident #15 for edema while receiving a diuretic. Findings: Review of Resident #15's Medical Records revealed an admit date of 07/11/2014 with the following diagnoses, in part: type 2 diabetes mellitus without complications, congestive heart failure, other symptoms and signs involving the genitourinary system, obstructive and reflux uropathy/unspecified other viral pneumonia. Review of Resident #15's Physician's Orders revealed orders dated 01/05/2024 - Bumetanide oral tablet 1mg (milligram) give 1 tablet by mouth one time a day and Spironolactone oral tablet 100mg give 1 tablet by mouth one time a day. Review of Resident #15's January - March 2024 Medication Administration Records and Treatment Administration Records failed to reveal monitoring for edema. During an interview on 03/06/2024 at 10:35 a.m., S2 DON (Director of Nursing) acknowledged edema was not monitored for Resident #15 for January, February and March while receiving a diuretic.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

Based on record reviews and interviews, the facility failed to ensure a resident's medical record was complete and accurately documented in accordance with accepted professional standards and practice...

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Based on record reviews and interviews, the facility failed to ensure a resident's medical record was complete and accurately documented in accordance with accepted professional standards and practices for 3 (Resident #9, #43, #60) of 4 (Resident #9, #40, #43, and #60) residents reviewed for wounds. Findings: Review of facility's Wound Care policy with a revision date of November 2017 revealed in part: Purpose: The purpose of this procedure is to provide guidelines for the care of wounds to promote healing. Documentation: The following information should be recorded in the resident's medical record: 1. They type of wound care given. 2. The date and time the wound care was given. 3. The name and title of the individual performing the wound care. 8. The signature and title of the person recording the data. Resident #9 Review of Resident #9's medical record revealed an admission dated of 03/31/2023 with the following medical diagnoses, in part: restlessness and agitation, mild protein-calorie malnutrition, muscle weakness, and pain. Review of Resident #9's physician order revealed in part: 02/24/2024 Right buttock: order to cleanse with wound cleanser pat dry, apply Medihoney and calcium alginate, and cover with dry dressing once daily and as needed until resolved. 02/20/2024 Pro-Stat oral liquid, give 30ml (milliliters) by mouth, one time a day, to promote healing. Review of Resident #9's January 2024 TAR (Treatment Administration Record) revealed wound care to right buttock was not documented on the following days: 01/01/2024, 01/06/2024, 01/08/2024, 01/15/2024, 01/17/2024, 01/19/2024, 01/23/2024, 01/26/2024, 01/29/2024, and 01/30/2024. Review of Resident #9's February 2024 TAR revealed wound care to right buttock was not documented on the following days: 02/02/2024, 02/04/2024, 02/06/2024, 02/06/2024, 02/07/24, 02/17/2024, and 02/23/2024. Review of Resident #9's March 2024 TAR revealed wound care to right buttock was not documented on the following days: 03/01/2024, 03/02/2024, and 03/03/2024. During an interview on 03/05/2024 at 3:55 p.m., after reviewing January, February, and March 2024 TARs, S3Corporate Nurse confirmed dates were missing from Resident #9's TAR of Wound Care being performed and the nurses should have documented on the TAR. Resident #43 Review of Resident #43's medical record revealed an admission date of 03/30/2023 with the following medical diagnoses, in part: contracture of muscles, multiple sites, type 2 diabetes mellitus, pressure ulcer of left hip, stage 4 and pressure ulcer of sacral region, stage 4. Review of Resident #43's physician orders revealed in part: 02/14/2024 Sacrum: Cleanse wound with wound cleanser, pat dry, apply Bactroban, apply wet to dry Dakin's and cover with dry dressing once daily and as needed until resolved. 01/31/2024 Left Hip: Cleanse wound with wound cleanser, pat dry, apply calcium alginate and collagen, cover with dry dressing once daily and as needed until resolved. Review of Resident #43's January 2024 TAR revealed wound care to sacrum and left hip was not documented on the following days: 01/06/2024, 01/08/2024, 01/15/2024, 01/17/2024, 01/19/2024, 01/23/2024, 01/26/2024, 01/29/2024 and 01/30/2024. Review of Resident #43's February 2024 TAR revealed wound care to sacrum and left hip was not documented on the following days: 02/02/2024, 02/03/2024, 02/04/2024, 02/06/2024, 02/07/2024, 02/14/2024, 02/17/2024, and 02/23/2024. Review of Resident #43's March 2024 TAR revealed wound care to sacrum and left hip was not documented on the following days: 03/01/2024, 03/02/2024 and 03/03/2024. During an interview on 03/05/24 at 3:55 p.m., S3Corporate Nurse confirmed there was missing documentation of wound care for Resident #43 and wound care should have been documented on the TAR. During an interview on 03/06/2024 at 9:00 a.m. S4Treatment Nurse and S1Administrator reviewed and Resident #43's January - March 2024 TARs and acknowledged wound care had not been documented daily and should have been. Resident #60 Review of Resident #60's medical record revealed admit date of 05/24/2023 with the following medical diagnoses, in part: hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, type 2 diabetes mellitus without complications, peripheral vascular disease/unspecified, congestive heart failure and moderate protein-calorie malnutrition. Review of Resident #60's physician's orders revealed in part: 02/21/2024 - right heel: paint with betadine, wrap foot with dressing once daily and as needed unit resolved one time a day and as needed if dressing is soiled. 02/09/2024 - side of right stomp: cleanse with wound cleanser, pat dry, apply xeroform to side of stomp over bone cover with dry gauze once daily and as needed until resolved one time a day and as needed. Top of right stump: wet to dry with betadine over open area to top of stomp, cover with dry gauze once daily and as needed until resolved one time a day and as needed. 02/06/2024 - sacrum: cleanse with wound cleanser, pat dry, apply collagen and calcium alginate and cover with dry dressing once daily and as needed until resolved. 01/18/2024 - sacrum: cleanse with wound cleanser, pat dry, apply Santyl and calcium alginate and cover with dry dressing once daily and as needed until resolved one time a day. Review of Resident #60's January - March 2024 TARs revealed wound care was not documented on the following days: 01/15/2024, 01/17/2024, 01/23/2024,01/25/2024, 01/26/2024, 01/29/2024, 01/30/2024, 02/02/2024, 02/04/2024, 02/04/2024, 02/06/2024, 02/07/2024, 02/14/2024 and 02/17/2024. During an interview on 03/06/2024 at 1:00 p.m. S3Corporate Nurse acknowledged the documentation for wound care was missing for Resident #60.
Jul 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observations, record review and interviews, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicab...

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Based on observations, record review and interviews, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infection as evidenced by staff failing to follow the policy for use of the required Personal Protective Equipment (PPE) for 1 resident (#3) out of 3 (#1, #3, #4) residents on transmission based precautions (TBP). This deficient practice had the potential to affect all of the facility's 69 residents. Findings: Review of the facility Isolation Policy dated September 2022 revealed in part: Policy Interpretation and Implementation: 2. Transmission-Based Precautions are additional measures that protect staff, visitors and other residents from becoming infected. 5. When a resident is placed on transmission-based precautions, appropriate notification is placed on the room entrance door . so that personnel and visitors are aware of the need for and the type of precaution. a. The signage informs the staff of the type of CDC (Centers for Disease Control) precaution(s), instructions for use of PPE, . before entering the room. -Contact Precautions: 1. Contact precautions are implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment. 2. Contact precautions are also used in situations .that suggest an increased potential for extensive environmental contamination and risk of transmission of a pathogen, . 7. Staff and visitors wear gloves (clean, non-sterile) when entering the room. 8. Staff and visitors wear a disposable gown upon entering the room and remove before leaving the room and avoid touching potentially contaminated surfaces with clothing During an interview on 7/17/2023 at 10:40 a.m. S1 Administrator reported 3 residents were currently on TBP due to a recent scabies outbreak. Review of resident #3's medical record revealed an admit date of 04/19/2019 with diagnoses that include in part Hemiplegia following cerebral infarction affecting left non-dominant side, scabies, dysphasia, aphasia, major depressive disorder, cognitive communication deficit, seizures, metabolic encephalopathy, and Alzheimer's disease. Observation on 07/17/2023 at 8:00 a.m. revealed signage posted on resident #3's closed room door indicating TBP were in effect including information on correct PPE use for contact precautions, and a cart with PPE's noted just outside the room door. Observation on 7/19/2023 at 8:30 a.m. revealed S2 CNA (Certified Nurse Assistant) seated and feeding resident #3 wearing an untied yellow protective gown that hung down to her lower chest leaving S2 CNA's torso unprotected. Further observation revealed S2 CNA was not wearing gloves. During an interview on 7/19/2023 at 8:35 a.m. S2 CNA confirmed resident #3 was on contact precautions due to a diagnosis of scabies. During an interview on 07/19/2023 at 8:40 a.m. S1 Administrator donned PPEs and observed S2 CNA feeding resident #3 and confirmed S2 CNA was not following the policy for proper PPE use while caring for a resident on contact isolation and should have been. During an interview on 07/19/2023 at 11:25 a.m. S2 CNA confirmed she was not following the policy for proper PPE use while caring for resident #3 who remained on contact isolation and should have been.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected multiple residents

Based on record review and interview the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicab...

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Based on record review and interview the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Findings: Review of the Payroll-Based Journal (PBJ) Staffing Data Report for Fiscal Year Quarter 2, 2023 (January 1-March 31) revealed in part excessively low weekends staffing was triggered as an area of concern. Review of Weekend Staffing Pattern Form provided by S1 Administrator for fiscal year Quarter 2, 2023 (January 1-March 31) revealed 12 dates during the 2nd quarter with deficits in the hours provided versus hours required for care and treatment of residents. Saturday 01/07/2023 hours required=145.7, hours provided=138.07 Sunday 01/08/2023 hours required=145.7, hours provided=138.07 Saturday 01/14/2023 hours required=145.7, hours provided=139.49 Saturday 02/04/2023 hours required=157.45, hours provided=138.68 Sunday 02/05/2023 hours required=157.1, hours provided=146.07 Saturday 02/11/2023 hours required=158.75, hours provided=108.03 Sunday 02/12/2023 hours required=152.4, hours provided=131.10 Saturday 02/18/2023 hours required=157.45, hours provided=124.18 Sunday 02/19/2023 hours required=156.10, hours provided=139.91 Saturday 03/04/2023 hours required=151.4, hours provided=150.49 Sunday 03/05/2023 hours required=151.4, hours provided=135.14 Saturday 03/18/2023 hours required=164.5, hours provided=151.07 During an interview on 07/18/2023 at 1:00 p.m. S1 Administrator reviewed the Weekend Staffing Pattern Form related to fiscal year Quarter 2, 2023 (January 1-March 31) and confirmed there was a deficit in the hours provided according to the hours required for care and treatment of residents. During an interview on 07/19/2023 at 10:30 a.m. S1 Administrator and S3 DON (Director of Nursing) reviewed the Weekend Staffing Pattern Form and confirmed the low staffing for the 12 weekend dates during the 2nd quarter did not meet the hours provided versus hours required for care and treatment of residents.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected multiple residents

Based on record review and interviews, the facility failed to ensure an RN (Registered Nurse) was on duty for 8 consecutive hours per day for 1 of 14 days reviewed for RN staffing hours. This deficien...

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Based on record review and interviews, the facility failed to ensure an RN (Registered Nurse) was on duty for 8 consecutive hours per day for 1 of 14 days reviewed for RN staffing hours. This deficient practice had the potential to affect all of the 69 residents residing in the facility according to the facility's Resident Census Report. Findings: Review of the Staffing Pattern Form provided by S1 Administrator revealed the facility had no RN coverage for at least 8 consecutive hours on Sunday 07/02/2023. During an interview on 07/18/2023 at 3:00 p.m. S3 DON (Director of Nursing) reviewed the Staffing Pattern Form and confirmed the facility had no RN coverage for at least 8 consecutive hours on 07/02/2023. During an interview on 07/19/2023 at 10:30 a.m. S1 Administrator and S3 DON reviewed the Staffing Pattern Form and confirmed the facility had no RN coverage for at least 8 consecutive hours on Sunday 07/02/2023.
Apr 2023 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observations, interviews and record review the facility failed to ensure 1(#64) of 3(#16, #64, #119) residents investigated for ADLs (activities of daily living) received assistance with inco...

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Based on observations, interviews and record review the facility failed to ensure 1(#64) of 3(#16, #64, #119) residents investigated for ADLs (activities of daily living) received assistance with incontinence care in a timely manner. Findings: Review of Resident #64 medical record revealed in part diagnosis that included but not limited to Postlaminectomy syndrome and fusion of spine in lumbar region. Record review of Resident #64's Quarterly 5 day MDS (Minimum Data Set) dated 01/30/23 revealed the following in part: -Section C: BIMS score (Brief Interview for Mental Status) of 15 (Cognitively Intact 13-15) -Section F: Functional Status - Extensive assist with bed mobility, transfer, dressing, toilet use; personal hygiene - marked 3 (extensive assist) and 2 (1 person assist). -Section G0400 - Functional limitation in range of motions (ROM): Impairment on both sides 2-lower extremities. -Section H: Bowel and Bladder - always incontinent of bowel. Record review for Resident #64's Comprehensive Care Plan revealed the following in part: -Resident #64 requires staff assistance for all ADLs: Extensive assist x 2 staff with bed mobility, extensive assist x 2 staff with transfers, extensive assist x 2 staff with toilet and one person to assist resident with bathing. -Potential for impaired skin integrity related to decreased mobility. Fragile skin with interventions which include: monitor skin daily with daily care for signs and symptoms of skin problems, incontinent care after each incontinent episode every shift. An observation on 04/23/23 at 7:55 a.m. revealed Resident #64's call light on for assistance. During an interview on 04/23/23 at 7:56 a.m. Resident #64 reported he pressed his call light again and was waiting for assistance and reported the smell was bad in his room. An observation at that time revealed a strong odor in Resident #64's room and air freshener on the bedside table. During an interview on 04/23/23 at 8:15 a.m. Resident #64 reported he had not received assistance and his brief was soiled and his room had a bad odor. An observation on 04/23/23 at 8:30 a.m. revealed the call light on outside of Resident #64's room. S16 HK (Housekeeping) entered Resident #64's room and in a few seconds left the room. When S16 HK exited the room, S16 HK was heard telling a CNA (Certified Nursing Assistant) Resident #64 needed assistance. An observation on 04/23/23 at 8:40 a.m. revealed S15 CNA walked down the hall stating I am off. During an interview 04/23/23 at 8:40 a.m. S15 CNA confirmed she turned the call light off in Resident #64's room and did not provide incontinence care. An observation on 04/23/23 at 8:42 a.m. revealed S15 CNA knocked and entered the room with a package of briefs in her hand to provide incontinence care for Resident #64. This was 47 minutes from the time the surveyor first observed the call light on for Resident #64. During an interview on 04/23/23 at 8:50 a.m. Resident #64 reported a CNA just finished cleaning him. Resident #64 further reported he had an upset stomach and could smell it. Resident #64 further reported the smell was so bad he had to keep air freshener on his bedside table. During an interview on 04/25/23 at 5:00 p.m. S2 DON was informed of an observation on 04/23/23 from 7:55 a.m. to 8:42 a.m. of which Resident #64 waited 47 minutes for assistance with incontinence care. S2 DON acknowledged that was an excessive amount of time and should have been attended to in a timely manner.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interview the facility failed to ensure a resident with a urinary catheter received appr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interview the facility failed to ensure a resident with a urinary catheter received appropriate care and services to prevent urinary tract infections by having the Foley catheter drainage bag on the floor for 1 (#47) of 2 (#34, #47) residents reviewed for Urinary Catheter or UTI (Urinary Tract Infection). Findings: Review of facility's Catheter Care, Urinary policy revealed in part: Infection Control - 4. Be sure the catheter tubing and drainage bag are kept off the floor. Resident #47 was admitted to the facility on [DATE] with diagnoses including end stage renal disease, type 2 diabetes, uropathy and other retention of urine. Review of current physician's order dated 10/24/2022 revealed an order which read, May have indwelling Foley catheter in place every shift dx (diagnosis): uropathy, size 16fr. (French) balloon, 10 cc (cubic centimeters). Observation on 04/23/2023 at 8:10 a.m. revealed Resident #47's Foley catheter drainage bag lying on the floor next to bed. During an interview on 04/23/2023 at 8:20 a.m., S7 LPN acknowledged Resident #47's Foley catheter drainage bag was lying on the floor and should not have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0729 (Tag F0729)

Could have caused harm · This affected multiple residents

Based on record reviews and interview the facility failed to ensure State Registry verifications were completed prior to hire for 4 [S8 CNA (Certified Nursing Assistant), S9 CNA, S10 CNA, S11 Therapy]...

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Based on record reviews and interview the facility failed to ensure State Registry verifications were completed prior to hire for 4 [S8 CNA (Certified Nursing Assistant), S9 CNA, S10 CNA, S11 Therapy] of 5 employees whom personnel files were reviewed. Findings: 1. Review of S8 CNA's personnel file revealed a hire date of 03/28/2022. Review of S8 CNA's personnel file revealed Criminal Background and Sex Offender Registry checks were completed on 03/29/2023. Further review of S8 CNA's personnel file revealed Adverse Reaction and CNA Registry checks were completed on 03/31/2022. 2. Review of S9 CNA's personnel file revealed a hire date of 03/22/2023. Further review of S9 CNA's personnel file revealed Adverse Actions and CNA Registry checks were completed on 03/30/2023. 3. Review of S10 CNA's personnel file revealed a hire date of 03/08/2023. Review of S10 CNA's personnel file revealed CNA Registry check was completed on 03/09/2023 and Adverse Actions check was completed on 04/24/2023 4. Review of S11 Therapy's personnel file revealed a hire date of 03/02/202. Further review of S11 Therapy's personnel file revealed Criminal Background and Sex Offender Registry checks were completed on 04/01/2021. During an interview on 04/25/2023 at 12:50 p.m., S1Administrator and S6 Corporate Nurse acknowledged State Registry verification checks had not been completed prior to hire date and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations and interviews the facility failed to ensure food was served in accordance with professional standards for food service safety for the 62 residents served a meal tray from the ki...

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Based on observations and interviews the facility failed to ensure food was served in accordance with professional standards for food service safety for the 62 residents served a meal tray from the kitchen. There were a total of 62 residents receiving meal trays from the kitchen according to the Resident Census and Conditions of Residents form dated 04/23/2023. Findings: Review of facility's Food Holding and Service Policy revealed in part: Procedure: 7. Take and record temperatures of all hot foods and cold foods at the beginning and at mid-point of tray service . Review of the facility's Daily Food Temperature Monitoring Logs for April 2023 revealed: 04/04/2023 - Temperatures for Dinner meal had not been monitored. 04/14/2023 - Temperatures for Lunch meal had not been monitored. 04/17/2023 - Temperatures for Dinner meal had not been monitored. 04/18/2023 - Temperatures for Dinner meal had not been monitored. 04/19/2023 - Temperatures for Dinner meal had not been monitored. 04/20/2023 - Temperatures for Dinner meal had not been monitored. 04/21/2023 - Temperatures for Breakfast, Lunch and Dinner meals had not been monitored. During an interview on 04/23/2023 at 12:10 p.m. S12 Dietary Manager acknowledged food temperatures had not been monitored every meal and should have been. During an interview on 04/23/2023 at 12:20 p.m. S13 Registered Dietician acknowledged food temperatures had not been monitored every meal and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on record review, observations and interviews, the facility failed to ensure staff practices were consistent with current infection control principles to prevent infection and cross contaminatio...

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Based on record review, observations and interviews, the facility failed to ensure staff practices were consistent with current infection control principles to prevent infection and cross contamination as evidenced by S4 Laundry Attendant's deficient practices during laundry observation. Review of the Resident Census and Conditions form dated 4/23/2023 revealed a census of 68. Findings: Review of the facility's Departmental Laundry and Linen Policy revealed in part the purpose of the procedure was to provide a process for the safe and aseptic handling, washing, and storage of linen. Further review of the policy revealed staff should consider all soiled linens to be potentially infectious and handled with standard precautions, removing protective equipment used during washing procedures when leaving soiled linen area, wash hands after handling soiled linen and before handling clean linen. During an observation of the facility's laundry area on 04/23/2023 at 8:57 a.m. S3 Laundry Attendant explained the laundry process. S4 Laundry Attendant picked up a full red biohazard bag and placed the bag on the floor. S4 Laundry Attendant then pulled a full trash bag from the trashcan. S4 Laundry Attendant failed to remove contaminated gloves and perform hand hygiene prior to retrieving a clean linen cart. While demonstrating the process of removing clothes from the washing machine, S4 Laundry Attendant rolled the cart over piles of dirty laundry. Further observation revealed S4 Laundry Attendant then touched a clean cart of bed linens while continuing to wear contaminated gloves. S4 Laundry Attendant then put a trash bag in the trash can returned to the clean side of laundry area continuing to wear the same contaminated gloves and opened the lint trap doors. During an interview on 04/23/2023 at 9:00 a.m. S4 Laundry Attendant confirmed dirty laundry and red biohazard bags should not have been on the floor. During an interview on 04/23/2023 at 2:45 p.m. S4 Laundry Attendant confirmed he should have changed his gloves and performed hand hygiene after handling contaminated linen and emptying trash prior to accessing clean linens and surfaces. During an interview on 4/23/2023 at 3:00 p.m. S1 Administrator confirmed dirty linen should not have been sorted on the laundry room floor and laundry staff should have removed gloves and performed hand hygiene prior to moving from dirty laundry to clean laundry. During an interview on 04/24/2023 at 7:50 a.m. S3 Infection Preventionist confirmed dirty linen should never be placed on the floor while being sorted. S3 Infection Preventionist further confirmed S4 Laundry Attendant should have removed contaminated gloves and performed hand hygiene prior to handling clean linen or touching clean surfaces. During an interview on 4/24/2024 at 10:30 a.m. S5 Laundry Attendant confirmed she had sorted laundry on the floor in the past when sorting bins were not available. During an interview on 4/24/2023 at 2:45 p.m. S1 Administrator reported dirty laundry that has been sorted should directly be placed in the washing machine and not on the floor.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Louisiana facilities.
Concerns
  • • 18 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Mixed indicators with Trust Score of 65/100. Visit in person and ask pointed questions.

About This Facility

What is Booker T.Washington Skilled Nursing And Rehabilita's CMS Rating?

CMS assigns BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA an overall rating of 3 out of 5 stars, which is considered average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Booker T.Washington Skilled Nursing And Rehabilita Staffed?

CMS rates BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 48%, compared to the Louisiana average of 46%.

What Have Inspectors Found at Booker T.Washington Skilled Nursing And Rehabilita?

State health inspectors documented 18 deficiencies at BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA during 2023 to 2025. These included: 18 with potential for harm.

Who Owns and Operates Booker T.Washington Skilled Nursing And Rehabilita?

BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PRIORITY MANAGEMENT, a chain that manages multiple nursing homes. With 80 certified beds and approximately 72 residents (about 90% occupancy), it is a smaller facility located in SHREVEPORT, Louisiana.

How Does Booker T.Washington Skilled Nursing And Rehabilita Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA's overall rating (3 stars) is above the state average of 2.4, staff turnover (48%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Booker T.Washington Skilled Nursing And Rehabilita?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Booker T.Washington Skilled Nursing And Rehabilita Safe?

Based on CMS inspection data, BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Booker T.Washington Skilled Nursing And Rehabilita Stick Around?

BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA has a staff turnover rate of 48%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Booker T.Washington Skilled Nursing And Rehabilita Ever Fined?

BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Booker T.Washington Skilled Nursing And Rehabilita on Any Federal Watch List?

BOOKER T.WASHINGTON SKILLED NURSING AND REHABILITA is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.