THE VILLAGE AT ROCKVILLE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Village at Rockville has received a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranking #130 out of 219 facilities in Maryland and #26 out of 34 in Montgomery County places it in the bottom half of options available to families. The facility is experiencing a worsening trend, with issues increasing from 6 in 2019 to 22 in 2024. Staffing is a relative strength with a 4/5 star rating and a turnover rate of 34%, which is better than the state average, suggesting that staff are generally stable. However, the facility has faced critical incidents, including failing to perform CPR on an unresponsive resident when required and allowing a resident to develop a serious pressure injury due to inadequate monitoring of their care plan. Overall, while the staffing situation is a positive aspect, the rising number of health and safety violations raises serious concerns.
- Trust Score
- F
- In Maryland
- #130/219
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 34% turnover. Near Maryland's 48% average. Typical for the industry.
- Penalties ✓ Good
- $17,345 in fines. Lower than most Maryland facilities. Relatively clean record.
- Skilled Nurses ✓ Good
- Each resident gets 46 minutes of Registered Nurse (RN) attention daily — more than average for Maryland. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 38 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (34%)
14 points below Maryland average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Maryland average (3.0)
Meets federal standards, typical of most facilities
12pts below Maryland avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 38 deficiencies on record
Oct 2024
22 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0678
(Tag F0678)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, it was determined that the facility failed to provide Cardiopulmonary Resuscitation...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that the facility failed to respond timely when residents called for assistance. This was evident for 1 complaint (#MD00206835) of 6 complaints ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on record review and interview with facility staff, it was determined that the facility failed to ensure that a primary care provider was notified of a lab result. This was evident for 1 (Reside...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2) On 10/02/24 at 10:46 AM in room [ROOM NUMBER], the surface of the dry wall behind the residents bed was observed to be gouged...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
Based on review of medical records and facility reported incident investigation documentation and interviews, it was determined that the facility failed to keep a resident free from abuse. This was fo...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
Based on review of facility reported incident investigations and interview, it was determined that the facility failed to thoroughly investigate allegations of abuse. This was evident for 1 (#138 ) of...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Transfer Requirements
(Tag F0622)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review, it was determined that the facility failed to include the resident care plan with t...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Transfer Notice
(Tag F0623)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it was determined that the facility failed to provide written notification of transf...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0624
(Tag F0624)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it was determined that the facility failed to orient, prepare, and document a reside...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** On 10/03/24 at 10:41 AM, a review of Resident #45's medical record revealed that he/she was hospitalized on [DATE] and 4/22/24, ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
2) On 10/07/24 at 8:38 AM a review of Resident #120's recent Minimum Data Set (MDS) with an assessment reference date (ARD) of 9/4/24 revealed that the resident had a hearing aid.
The Minimum Data Set...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, it was determined that the facility failed to ensure that only licensed staff fed residents. This was evident for 1 resident (Resident #39) of 32 res...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
Based on medical record review and staff interview, it was determined the facility failed to keep a resident's drug regimen free from unnecessary drugs by failing to ensure orders had adequate paramet...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Based on medical record review and staff interview, It was determined that the facility failed to ensure that a resident's medication regimen was free from an unnecessary psychotropic medication by 1)...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observations and interviews, it was determined that the facility failed to properly store food items to prevent cross contamination. This was evident for two random observations of the facili...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview, it was determined that the facility staff failed to keep complete and accura...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation and interviews, it was determined that the facility failed to use appropriate infection control practices. This was evident for one (Resident #125) of two residents reviewed for u...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected 1 resident
Based on record review and interviews, it was determined that the facility failed to ensure that residents or their representatives were educated on the risks and benefits of pneumonia vaccinations. T...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
1c) On 10/10/24 at 8:50 AM, facility report MD # 00181634 was reviewed. This review revealed that Resident # 139 reported an allegation of abuse on 8/2/22 at 4:30 PM. The date of the initial email reg...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
Based on observation, record review and interview with facility staff, it was determined that the facility failed to obtain informed consent prior to the initiation of bed rails. This was evident for ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected multiple residents
Based on record review and interview, it was determined that the facility failed to ensure the pharmacists recommendations regarding medications irregularities were communicated to the resident's phys...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0941
(Tag F0941)
Could have caused harm · This affected most or all residents
Based on record review and interview, it was determined that the facility failed to ensure that direct care staff had mandatory communication training. This was evident for 8 staff (#15,
#17, #18, #1...
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Oct 2019
6 deficiencies
1 IJ (1 affecting multiple)
CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Pressure Ulcer Prevention
(Tag F0686)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 10-21-19, review of the clinical record for Resident #221 revealed that the resident was admitted on [DATE] with a physici...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
2. On 10-15-19 at 1:15 PM, surveyor observation of resident #90 revealed that resident was non verbal.
On 10-16-19 at 4:58 PM, review of clinical records revealed that resident #90 was aphasic (non-ve...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on review of the clinical record and surveyor observation, it was determined that the facility staff failed to ensure the accurate acquiring/receiving of medication from an authorized source. Th...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on surveyor observation and facility staff interviews, it was determined that the facility staff failed to label drugs and biologicals in accordance with accepted professional standards. This wa...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 10-21-19, review of the clinical record for resident #221 revealed the resident was admitted on [DATE] with a physician's ...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0655
(Tag F0655)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor review of clinical records and interview with facility staff, it was determined that the facility failed to de...
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Jul 2018
10 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0561
(Tag F0561)
Could have caused harm · This affected 1 resident
Based on review of the clinical record, and resident and staff interviews, it was determined that facility staff failed to inform the resident of the option to follow up with a cardiologist as recomme...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Transfer Notice
(Tag F0623)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 07-17-18 at 9:50 AM, interview with resident #155 revealed the resident recalled a transfer out of the facility to the hos...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
Based on surveyor review of clinical records and interviews with facility staff, it was determined that the facility failed to ensure residents' drug regimens were free from unnecessary drugs. This wa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor review of the clinical record and interviews with facility staff, it was determined that the facility staff fa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on surveyor review of the clinical records, observation and facility staff interview, it was determined that the facility staff failed to provide a safe, sanitary and comfortable environment to ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0943
(Tag F0943)
Could have caused harm · This affected 1 resident
Based on surveyor observation and interview of supplemental staff, it was determined that the facility staff failed to ensure that private duty companions/caregivers are properly screened for abuse, a...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor review of the clinical record, and interview with facility staff, it was determined that the facility staff fa...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0583
(Tag F0583)
Minor procedural issue · This affected multiple residents
Based on surveyor observation, it was noted that the facility staff failed to maintain the privacy of a resident. This finding was evident in 1 of 46 residents selected for the survey. (#104) The find...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Assessment Accuracy
(Tag F0641)
Minor procedural issue · This affected multiple residents
Based on surveyor review of clinical records and interviews of facility staff and residents, it was determined that the facility failed to complete assessments that accurately reflect the residents' s...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Food Safety
(Tag F0812)
Minor procedural issue · This affected most or all residents
Based on surveyor observation and staff interviews, it was determined that the facility staff failed to store, prepare, and serve food under sanitary conditions. This finding was evident in the facili...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 34% turnover. Below Maryland's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 2 life-threatening violation(s). Review inspection reports carefully.
- • 38 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $17,345 in fines. Above average for Maryland. Some compliance problems on record.
- • Grade F (34/100). Below average facility with significant concerns.
About This Facility
What is The Village At Rockville's CMS Rating?
CMS assigns THE VILLAGE AT ROCKVILLE an overall rating of 3 out of 5 stars, which is considered average nationally. Within Maryland, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is The Village At Rockville Staffed?
CMS rates THE VILLAGE AT ROCKVILLE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 34%, compared to the Maryland average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Village At Rockville?
State health inspectors documented 38 deficiencies at THE VILLAGE AT ROCKVILLE during 2018 to 2024. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 32 with potential for harm, and 4 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates The Village At Rockville?
THE VILLAGE AT ROCKVILLE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by NATIONAL LUTHERAN COMMUNITIES & SERVICES, a chain that manages multiple nursing homes. With 160 certified beds and approximately 133 residents (about 83% occupancy), it is a mid-sized facility located in ROCKVILLE, Maryland.
How Does The Village At Rockville Compare to Other Maryland Nursing Homes?
Compared to the 100 nursing homes in Maryland, THE VILLAGE AT ROCKVILLE's overall rating (3 stars) is below the state average of 3.0, staff turnover (34%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting The Village At Rockville?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is The Village At Rockville Safe?
Based on CMS inspection data, THE VILLAGE AT ROCKVILLE has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Maryland. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at The Village At Rockville Stick Around?
THE VILLAGE AT ROCKVILLE has a staff turnover rate of 34%, which is about average for Maryland nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Village At Rockville Ever Fined?
THE VILLAGE AT ROCKVILLE has been fined $17,345 across 1 penalty action. This is below the Maryland average of $33,252. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is The Village At Rockville on Any Federal Watch List?
THE VILLAGE AT ROCKVILLE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.