CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0694
(Tag F0694)
Could have caused harm · This affected 1 resident
Based on observation, interview, policy and record review, the facility failed to administer parenteral fluids (delivery of fluid or medication through an intravenous [IV: within a vein] . route) acco...
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Based on observation, interview, policy and record review, the facility failed to administer parenteral fluids (delivery of fluid or medication through an intravenous [IV: within a vein] . route) according to professional standards of practice and in accordance with the Physician's order for one Resident (#70) out of a total sample of 22 residents.
Specifically, the facility staff failed to verify patency (openness of an IV line, allowing medication to flow directly into one's vein) of Resident #70's midline catheter (small tube inserted into a vein in one's arm used to deliver medication and take blood samples), prior to administering an IV antibiotic (medication used to treat infection), as required per the Physician's order, increasing the Resident's risk for complications during antibiotic treatment.
Findings include:
Review of the facility's policy, titled Administration of IV Fluids and Medications: Setting Up a Primary Infusion (Hydration or Medication), dated 2011, indicated the following:
-Scrub needleless connector (device which connects to the end of the midline catheter and enables access for infusion [slow injection of medication into a vein] and aspiration [drawing out by suction]) on resident's catheter with antiseptic (substance used to prevent infection) wipe.
-Attach flush syringe (medical device used to ensure IV lines stay clean and prevent blockages), aspirate for a blood return to determine patency and then flush resident's IV catheter with appropriate flush solution as ordered .
-Scrub needleless connector on resident's catheter with antiseptic wipe.
-Attach . IV tubing to the needleless connector.
- . begin infusion.
Resident #70 was admitted to the facility in November 2019 with a diagnosis of rash and other non-specific Skin Eruption (abnormal outbreak on the skin's surface as a symptom of disease).
Review of Resident #70's February 2024 Physician's orders indicated:
-IV Midline - Insertion site: Right upper arm, . dated 2/12/24.
-Cefepime (antibiotic medication used to treat bacterial infections) 2 Gram (gm) Solution for injection: Infuse 2 gm by injection route two times per day for five days, dated 2/12/24 and discontinued 2/16/24.
-Verify patency: Attach flush syringe, aspirate for a blood return to determine patency prior to administration of medications and solutions ., dated 2/12/24.
-Cefepime 2 gm Solution for injection: Infuse 2 gm in 100 milliliters (ml) in 0.9 percent (%) Normal Saline (NS) over 30 minutes intravenously every 12 hours, dated 2/16/24.
Review of Resident #70's IV Therapy Care Plan, dated 2/13/24, indicated:
-The Resident required IV antibiotic therapy due to Pseudomonas (environmental bacteria) in his/her bilateral lower extremity wounds.
-The IV site would remain free from signs of infiltration (dislodgement), . extravasation (leakage of medication into the tissue rather than remaining in the vein), . until the course of IV therapy was completed.
Review of Resident #70's Medical Progress Note, dated 2/14/24, indicated the Resident was transferred to the hospital from the facility on 2/7/24, and:
-admitted with diagnosis of bilateral lower extremity Cellulitis (serious bacterial infection of the skin) in the setting of Chronic Venous Stasis Ulcers (sores that develop due to poor blood circulation).
-Lower extremity wound cultures grew Pseudomonas.
-The Resident was treated with Cefepime.
-The Resident returned to the facility on 2/12/24.
-The plan was to continue IV Cefepime twice daily to complete a seven-day course.
On 2/14/24 at 9:31 A.M., the surveyor observed Resident #70 seated in a recliner chair with both lower extremities wrapped in gauze and elevated on the chair's footrest. An IV pole was positioned to the right side of the Resident's chair.
On 2/16/24 at 9:45 A.M., the surveyor observed the following in Resident #70's room:
-Resident #70 was seated in a recliner chair in his/her room, with both lower extremities wrapped in gauze and elevated on the chair footrest.
-The resident had a midline catheter in place in his/her right upper extremity.
-An IV pole was positioned to the right of the Resident.
-Nurse #4 hung one bag of Cefepime 2 gm Solution on the IV pole and programmed the IV pump.
-Nurse #4 scrubbed the needleless connector of Resident #70's midline catheter with an antiseptic wipe and flushed the midline catheter with 10 ml of NS.
-Nurse #4 did not aspirate for a blood return to determine patency.
-Nurse #4 scrubbed the needleless connector with an antiseptic wipe a second time, attached the IV tubing to the needleless connector of Resident #70's midline catheter and began the antibiotic infusion.
During an interview on 2/16/24 at 1:39 P.M., Nurse #4 said Nurses were required to flush the residents' IV catheters prior to administering medications through an IV but Nurse #4 did not state how to verify patency of the line. When the surveyor asked whether there was a process in place to verify patency, Nurse #4 said yes, that she should have aspirated for a blood return to verify patency of Resident #70's midline catheter before administering the antibiotic, but she skipped that step.
During an interview on 2/20/24 at 4:23 P.M., the Director of Nurses (DON) said Nurses administering medications to residents via midline catheters were required to verify patency prior to medication administration by aspirating for a blood return. The DON said this was important to ensure that the line was open and working properly. The DON also said Nurse #4 should have aspirated for a blood return prior to administering Resident #70's antibiotic infusion on 2/16/24.
Please refer to F726.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0699
(Tag F0699)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record and policy review, and interview, the facility failed to perform a trauma assessment on admission to the facilit...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record and policy review, and interview, the facility failed to perform a trauma assessment on admission to the facility for one Resident (#61) out of a total sample of 22 residents.
Specifically, the facility failed to assess whether Resident #61 had a past history of trauma, and/or any triggers which may cause re-traumatization.
Findings include:
Review of the facility's policy titled Trauma Policy, undated, indicated but was not limited to:
-Residents will be assessed by social services upon admission for mental, psychosocial adjustment difficulty, with a history of trauma and or Post-Traumatic Stress Disorder (PTSD: a mental health condition triggered by a terrifying event, causing flashbacks, nightmares and severe anxiety).
-Interviews with the resident, resident's family, or representatives, will be conducted as able, to determine:
a. Their awareness of the current condition(s) or history of the condition(s) or diagnosis/diagnoses.
b. To have their participation in the development of a person-centered care plan.
c. To ensure Resident choices are considered.
Resident #61 was admitted to the facility in January 2024 with the following diagnoses: Depression ( a mood disorder where the patient experiences persistent symptoms of depressed mood, sadness, and a loss of interest in daily activities to the point where it affects their normal function such as their appetite, energy levels, concentration levels and sleep) and Anxiety (intense, excessive, and persistent worry and fear about everyday situations).
Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated Resident #61 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) score of 13 out of 15.
Review of Resident #61's medical record did not include any documentation that an assessment for Trauma and the prevention of potential re-traumatization had been initiated.
During an interview on 2/20/24 at 11:44 A.M., Social Worker (SW) #2 said that when a new resident is admitted to the facility, Social Services would ask them about a history of trauma. SW #2 further said that if the resident answered that they have had trauma then the staff are prompted to ask additional questions to avoid re-traumatization of the residents and that Social Services would develop a plan of care.
During an interview on 2/20/24 at 5:02 P.M., the surveyor and SW #2 reviewed the medical record for Resident #61 and SW #2 said that the Resident was not asked about a trauma history on admission to the facility and that he/she should have been asked about previous trauma.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure that nursing competencies (measurable patterns of knowledge, skills, abilities, behaviors, and other characteristics t...
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Based on observation, interview, and record review, the facility failed to ensure that nursing competencies (measurable patterns of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully) were assessed, according to the Facility Assessment and care needed by the resident population for two Nurses (#3 and #4) out of four Nurses reviewed.
Specifically, the facility failed to:
1. Assess any skill competencies for Nurse #3 since May 2022, including clean dressing (use of a clean procedure field, clean gloves, and with avoidance of direct contamination of materials and supplies) technique, when the Nurse was assigned to care for one Resident (#70) who required daily dressing changes to his/her lower extremities.
2. Assess annual competency for Nurse #4 relative to care of intravenous (IV: within a vein) catheters when Nurse #4 was assigned to care for one Resident (#70) who required IV antibiotic administration through a midline catheter (small tube inserted into a vein in one's arm used to deliver medication and take blood samples).
Findings include:
Review of the Facility Assessment, updated January 2024, indicated the following:
-Staff assigned to care for residents were assigned with the objective of ensuring that there were staff with appropriate training, experience, and expertise to meet the needs of the residents on each unit, as best as possible.
-Competencies were determined according to the amount of resident interaction required by the job role, job specific knowledge, skills and abilities and those needed to care for the resident population.
-Competencies were to be verified upon orientation, at least annually, and as needed.
Review of the facility's Annual Nursing Skills Competency Checklist, undated, indicated competencies to be assessed included, but were not limited to:
-Clean Dressing Technique
-IV (intravenous) Basic and Pump
-Precaution Policy
Resident #70 was admitted to the facility in November 2019 with a diagnosis of rash and other non-specific Skin Eruption (abnormal outbreak on the skin's surface as a symptom of disease).
1. Review of the Centers for Disease Control and Prevention (CDC) guidance titled Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings, dated 11/29/22, indicated the following:
-Adherence to infection prevention and control practices is essential to providing safe and high-quality patient care across all settings where healthcare is delivered.
-Require training before individuals are allowed to perform their duties and at least annually as a refresher.
Review of the facility policy titled Infection Control, dated 2001 and revised July 2014, indicated the following:
-The facility's infection control . practices were intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections.
-Objectives of the infection control practices included establishing guidelines for implementing . Standard (minimum infection prevention practices that apply to all patient care, regardless of suspected or confirmed infection status of the patient) and Transmission-Based (second tier of basic infection control and are to be used in addition to Standard Precautions for patients who may be infected . with certain infectious agents for which additional precautions are needed to prevent infection transmission) Precautions.
Review of Resident #70's Wound Care Plan dated 9/12/23, indicated the Resident had venous wounds (wounds that develop due to poor blood flow) to his/her bilateral lower extremities.
Review of Resident #70's Wound Infection Care Plan, dated 2/13/23, indicated:
-The Resident had a current infection of Pseudomonas (environmental bacteria) in his/her bilateral lower extremities.
-Staff were to maintain Enhanced Precautions (infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) and involve gown and glove use during high-contact resident care activities).
Review of Resident #70's February 2024 Physician orders indicated an order, initiated 1/5/24, as follows:
-Cleanse bilateral lower extremities with wound cleanser, apply Triad (sterile coating that can be applied directly onto the skin) cream to periwound (skin around a wound that has been affected by the wound), apply Calcium Alginate (absorbent wound dressing) followed by Optilock (super absorbent dressing which locks in drainage under compression) dressing.
-Wrap with Cling (gauze wrap) daily and PRN (as the situation demands).
On 2/15/24 between 1:26 P.M. and 2:00 P.M., the surveyor observed an Enhanced Barrier Precaution (targeted glove and gown use during high contact resident care) sign posted outside of Resident #70's room. The surveyor observed Nurse #3 donning (putting on) a disposable gown, gloves, and a mask and then entered the Resident's room. Resident #70 was observed seated in a recliner chair in his/her room, both legs wrapped in gauze (which was stained with a yellow and brown substance) and elevated on the chair footrest.
The surveyor observed the following care and services being provided:
-Nurse #3 used her gloved hands to lift the Resident's legs and place a towel under both legs, on the footrest of the recliner.
-Nurse #3 then used the same gloved hands to reach under her gown and into her pant pocket, removed a pair of scissors, and cut and removed the dressings from the Resident's lower extremities.
-The surveyor observed the dressings to be thick, wet and soiled.
-Nurse #3 placed the Resident's lower extremities back onto the towel, and dropped the soiled dressings into the trash can.
-Nurse #3 was observed to remove her gloves, performed hand hygiene, and don a new pair of gloves.
-Nurse #3 then cleansed Resident #70's lower extremities with wound cleanser and completed the dressing change but did not change the towel under the Resident's legs from a soiled towel to a clean towel.
-Nurse #3 was observed to remove her gloves, performed hand hygiene, and don a new pair of gloves.
-Nurse #3 then pushed the dirty dressings down into the trash can using her right hand, and used the same gloved right hand to reach into her pant pocket.
Nurse #3 said she was looking for a Sharpie marker but did not have one with her.
-Nurse #3 then removed her gloves, left the room, and entered the hallway still wearing the same gown she wore during the dressing change.
-Nurse #3 returned with a Sharpie marker, initialed and dated the dressings on the Resident's legs, placed the Sharpie marker into her pocket, put on a new pair of gloves, and removed the trash bag containing the soiled dressings from the trash can.
-The surveyor observed Nurse #3 enter the hallway wearing the same gown she wore during the dressing change and walked toward the trash bin that was positioned down the hallway from the Resident's room to discard the trash bag.
-Nurse #3 then removed her gown while in the hallway and placed it in the trash bin located in the hallway.
Review of Nurse #3's Skills Competency record indicated annual competencies had not been assessed for the Nurse since June 2020.
Further review of Nurse #3's Skills Competency record indicated facility identified periodic skill competencies had not been assessed since May 2022, including:
-Hand Washing Competency
-Sterile and Clean Dressing Competency
Please refer to F880.
2. Review of the facility's policy, titled Administration of IV (intravenous: directly into a vein) Fluids and Medications: Setting Up a Primary Infusion (Hydration or Medication), dated 2011, indicated the following:
-Scrub needless connector (device which connects to the end of the midline catheter and enables access for infusion [slow injection of medication into a vein] and aspiration [drawing out by suction] on resident's catheter with antiseptic (substance used to prevent infection) wipe.
-Attach flush syringe (medical device used to ensure IV lines stay clean and prevent blockages), aspirate for a blood return to determine patency (openness) and then flush resident's IV catheter with appropriate flush solution as ordered .
-Scrub needless connector on resident's catheter with antiseptic wipe.
-Attach IV tubing to the needleless connector.
- . begin infusion.
Review of Resident #70's February 2024 Physician orders indicated:
-IV Midline - Insertion site: Right upper arm, . dated 2/12/24.
-Cefepime (antibiotic medication) 2 Gram (gm) Solution for injection: Infuse 2 gm by injection route two times per day for five days, dated 2/12/24 and discontinued 2/16/24.
-Verify patency: Attach flush syringe, aspirate for a blood return to determine patency prior to administration of medications and solutions ., dated 2/12/24.
-Cefepime 2 gm Solution for injection: Infuse 2 gm in 100 milliliters (ml) in 0.9 percent (%) Normal Saline (NS) over 30 minutes intravenously every 12 hours, dated 2/16/24.
On 2/16/24 at 9:45 A.M., the surveyor observed Resident #70 was seated in a recliner chair in his/her room, with both lower extremities wrapped in gauze and elevated on the chair footrest. The surveyor observed that the Resident had a midline catheter in place in his/her right upper extremity and an IV pole/pump was positioned to the right of the Resident. The surveyor observed Nurse #4 hanging one bag of Cefepime 2 gm Solution on the IV pole and programming the IV pump. Nurse #4 was observed to scrub the needleless connector of Resident #70's midline catheter with an antiseptic wipe and flush the midline catheter with 10 ml of NS. The surveyor did not observe Nurse #4 performing an aspiration procedure for a blood return to determine patency. Nurse #4 was observed to scrub the needleless connector again with an antiseptic wipe, attach the IV tubing to the needleless connector of Resident #70's midline catheter and start the antibiotic infusion.
During an interview on 2/16/24 at 1:39 P.M., Nurse #4 said Nurses were required to flush the residents' IV catheters prior to administering medications through an IV. Nurse #4 did not state how to verify patency of the IV line. When the surveyor asked whether there was a requirement to verify patency, Nurse #4 said there was, but she skipped that step. Nurse #4 then said she should have aspirated for a blood return to verify patency of Resident #70's midline catheter before administering the antibiotic, but she did not.
Review of Nurse #4's Skills Competency Record indicated competency assessment relative to care of IV catheters had not been completed since July 2022.
During an interview on 2/20/24 at 4:50 P.M., the Staff Development Coordinator (SDC) said nursing competencies were to be assessed on hire and annually, but there were no skill competency assessments on file for Nurse #3 since May 2022. The SDC also said there was no annual or periodic skill competency assessment on file for Nurse #4 relative to the care of IV catheters.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, record and policy review, the facility failed to ensure that medications and biologicals for two Resident's (#61 and #70) were appropriately managed by staff in a safe...
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Based on observation, interview, record and policy review, the facility failed to ensure that medications and biologicals for two Resident's (#61 and #70) were appropriately managed by staff in a safe and secure manner.
Specifically, the facility staff failed to:
1. For Resident #61, store and/or dispose of medications after Resident refusal.
2. For Resident #70, ensure that medications and biologicals left at the Resident's bedside were stored and secured in locked compartments and not accessible to unauthorized individuals.
Findings include:
1.Review of the facility policy titled Storage of Medications, Destruction and Disposal of Medication, revised 11/20, indicated:
-drugs and biologicals are stored in the packaging containers or other dispensing systems in which they are received.
-The nursing staff is responsible for maintaining medication storage and preparation areas in a clean safe and sanitary manner.
Resident #61 was admitted to the facility in January 2024 with the following diagnoses: Depression (a mood disorder where the patient experiences persistent symptoms of depressed mood, sadness, and a loss of interest in daily activities to the point where it affects their normal function such as their appetite, energy levels, concentration levels and sleep) and Anxiety (intense, excessive, and persistent worry and fear about everyday situations).
Review of the Minimum Data Set (MDS) assessment, dated 1/21/24, indicated Resident #61 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) score of 13 out of 15.
Review of Resident #61's Physicians orders, dated 1/16/24, indicated the following medications to be administered by oral (mouth) route at 8:00 A.M. daily:
-Atenolol (Beta-blocker, used to treat high blood pressure) 25 milligram (mg) tablet
-Bupropion HCL (antidepressant, used to treat depression) 75 mg tablet
-Finasteride (alpha-reductase inhibitor, used to shrink an enlarged gland) 5 mg tablet
-Folic acid (Vitamin B-complex, used for folic acid deficiency) 1mg tablet
-Lisinopril (ace inhibitor, used to treat high blood pressure) 5 mg tablet
-Flomax (used to treat BPH) 0.4 mg tablet
-Thiamine HCL (vitamin, needed by the body to turn food into energy) 100 mg
-Aspirin (nonsteroidal anti-inflammatory drug [NSAID] used to reduce pain, fever, and/or inflammation) 81 mg tablet
During an observation and interview on 2/20/24 at 2:29 P.M. with Nurse #3 on the third floor unit, Nurse #3 unlocked medication cart two (2) and the surveyor observed a medication cup filled with several prepared medications in the top drawer of the medication cart. Nurse #3 said the prepared medications belonged to Resident #61. Nurse #3 further said that Resident #61 had refused the medications in the morning and that the medications should have been disposed of [wasted] when he/she refused them in the morning and not left in the medication cart.
Review of the February 2024 MAR (Medication Administration Record) indicated that the 8:00 A.M. medications that were dispensed on 2/20/24 for the Resident and documented as refused by the Resident, was signed off on the MAR as 'refused' by the Nurse. Nurse #3 kept the medications that were refused by Resident #61 stored in the medication cart from the time of the morning medication pass to 2:29 P.M.
2. Review of the facility's policy titled Storage of Medications, dated 2001 and revised November 2020, indicated:
-The facility stores all drugs and biologicals in a safe, secure, and orderly manner.
-Drugs and biologicals used in the facility are stored in locked compartments .
-Only persons authorized to prepare and administer medications have access to locked medications.
Resident #70 was admitted to the facility in November 2019 with a diagnosis of rash and other non-specific Skin Eruption (abnormal outbreak on the skin's surface as a symptom of disease) and Dementia (general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities).
Review of a Minimum Data Set (MDS) Assessment, dated 11/22/23, indicated Resident #70 was severely cognitively impaired as evidenced by a Brief Interview for Mental Status Score (BIMS) of three out of 15 total possible points.
Review of Resident #70's February 2024 Physician orders indicated:
-Nystatin (antifungal antibiotic used to treat skin infections caused by yeast) Powder: Apply by topical (pertaining to a specific part of the body) to ABD (abdominal) fold and groin after incontinent care every day at 7:00 A.M. - 3:00 P.M.[day shift]; 3:00 P.M. - 11:00 P.M.[evening shift] for 14 days, dated 2/7/24.
-Hydrocerin with Petrolatum (medication used as a moisturizer to treat or prevent dry, rough, scaly, itchy skin and skin irritations) Topical Cream: Apply one applicatorful [sic] by topical route two times per day to the affected areas, dated 2/12/24.
On 2/14/24 at 9:31 A.M., the surveyor observed the following in Resident #70's room:
-Resident #70 was seated in his/her recliner chair.
-One 30 milliliter (ml) bottle of Saline Spray Maximum Strength Oxymetaloine HCl 0.05% (decongestant that shrinks blood vessels in the nasal passages) Nasal Decongestant on the nightstand.
-One container of Nystop (Nystatin) Topical (applied directly to a part of the body) Powder 100,000 units (u)/gram (gm) on the nightstand.
-One 106 gm jar of Hydrocerin with Petrolatum Topical Cream on the nightstand.
On 2/15/24 from 11:08 A.M. through 12:00 P.M., the surveyor observed the following in Resident #70's room:
-The Resident was seated in his/her recliner in the room and had a visitor.
-The Resident's visitor periodically walked around the room.
-One 30 milliliter (ml) bottle of Saline Spray Maximum Strength Oxymetaloine HCl 0.05% Nasal Decongestant remained on the nightstand.
-One container of Nystop Topical Powder 100,000 units (u)/gram (gm) remained on the nightstand.
-One 106 gm jar of Hydrocerin with Petrolatum Topical Cream remained on the nightstand.
During an interview on 2/15/24 at 2:06 P.M., Nurse #3 said all medications and biologicals were to be stored in locked compartments and should not be left in any resident rooms. Nurse #3 said all medications and biologicals should be stored properly to ensure that only the staff with the authority to administer the medications and biologicals to residents had access. Nurse #3 said the Saline Spray, Nystop Topical Powder, and Hydrocerin with Petrolatum should have been stored in a secure manner and not left on the Resident's nightstand.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected 1 resident
Based on record and policy review, and interview, the facility failed to ensure that the required members were included in the Quality Assessment and Performance Improvement (QAPI) committee quarterly...
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Based on record and policy review, and interview, the facility failed to ensure that the required members were included in the Quality Assessment and Performance Improvement (QAPI) committee quarterly meetings.
Specifically, the facility failed to provide evidence that the Infection Preventionist (IP) attended three out of the four quarterly QAPI meetings, as required.
Findings include:
Review of the facility policy for Quality Assessment and Assurance Committee, last revised 11/28/18, indicated that the Quality Assessment and Assurance (QAA) Committee will consist of the following individuals:
-Director of Nursing
-Medical Director or his/her designee
-At least three other members of the facility's staff, one of whom must be the Administrator, Owner. A board member or other individual in a leadership role, and
-Infection Preventionist (effective 11/28/19).
During a meeting on 2/20/24 at 3:37 P.M., the surveyor reviewed the quarterly QAA Committee sign in sheets provided by the facility with the Administrator, and the Director of Nurses (DON). The quarterly QAA Committee sign in sheets did not indicate any evidence that the IP had attended the quarterly QAPI meetings as required, that were held on 7/27/23, 10/26/23 and 1/25/24.
During an interview on 2/20/23 at 3:54P.M., the DON said that the IP was a required member of the QAA Committee and should have attended the quarterly QAPI meetings but did not. The DON further said that there had been no other team member certified as an IP or assigned to present on the IP's behalf during the quarterly QAPI meetings held on 7/27/23, 10/26/23 and 1/25/24.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the facility's policy titled, Transmission-based (Isolation) Precautions, dated 2023, indicated:
-Facility staff wi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the facility's policy titled, Transmission-based (Isolation) Precautions, dated 2023, indicated:
-Facility staff will apply Transmission-Based Precautions, in addition to standard precautions, to residents who are known or suspected to be infected or colonized with certain infectious agents requiring additional controls to prevent transmission.
-Nursing staff may place residents with suspected or confirmed infectious diarrhea, influenza, or symptoms consistent with a communicable disease on transmission-based precautions/isolation empirically while awaiting confirmation.
-An order for transmission-based precautions/isolations will be obtained for residents who are known or suspected to be infected or colonized with infectious agents that require additional controls to prevent transmission effectively.
-Signage that includes instructions for use of specific PPE will be placed in a conspicuous location outside the resident's room.
-Based upon the pathogen or clinical syndrome, if there is risk of exposure of mucous membranes or substantial spraying of respiratory secretions is anticipated, gloves and gown as well as goggles or face shield should be worn.
Resident #102 was admitted to the facility in January 2024 with diagnoses including Periprosthetic fracture (a broken bone that occurs around an orthopedic implant) with wound infection, Vancomycin Resistance Enterococcus (VRE: a serious infection caused by bacteria that are resistant to the antibiotic Vancomycin) in the wound and Cough.
Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated Resident #102 was cognitively intact as evidenced by a Brief Interview of Mental Status (BIMS) score of 15 out of 15.
Review of Resident #102's Physician's orders dated 2/13/24, indicated Influenza A/B swab (a laboratory test) with diagnosis of Acute Cough.
On 2/14/24 at 9:15 A.M., the surveyor observed a Contact Precaution sign outside the resident's room. The Contact Precaution sign indicated:
-Clean hands, including before entering and when leaving the room.
-Providers and staff must also put on gloves before room entry, discard gloves before room exit.
-Put on gown before room entry, discard gown before room exit.
During an observation at the time, the surveyor observed several staff members entering and exiting Resident #102's room without wearing gowns.
During an interview on 2/14/24 at 11:00 A.M., Resident #102 said that he/she had been coughing and the facility staff had obtained a sputum sample and sent it to the lab as they were questioning whether he/she had Influenza. Resident #102 said he/she had a fever and was being treated for an infection to his/her right hip with intravenous (IV - medications through the vein) antibiotics.
Review of the Physician's orders for February 2024 indicated an order for Droplet Precautions for Influenza A had been added on 2/14/24.
On 2/15/24 at 7:24 A.M., the surveyor observed that a Droplet Precautions sign, in addition to a Contact Precautions sign were posted outside Resident #102's bedroom door.
The Droplet Precaution sign indicated:
-Everyone must clean hands before and after entering the room.
-Make sure their eyes, nose and mouth are fully covered before room entry, remove face protection before the room exit.
On 2/15/24 at 9:07 A.M., the surveyor observed Certified Nurses Aide (CNA) #1 entering Resident #102's room wearing a face mask but no gloves or eye protection. CNA #1 was observed to exit the room with the Resident's breakfast tray and placed the tray in the unit kitchenette. During an interview at the time, CNA #1 said that all new residents are placed on precautions for five days when they are newly admitted , and she was not aware of any additional precautions that needed to be taken.
During an interview on 2/15/24 at 9:16 A.M., Nurse #1 said that Resident #102 had tested positive for the Influenza A virus and had been placed on Droplet Precautions. Nurse #1 further said Resident #102 was started on Droplet Precaution after the results for Influenza A had been obtained the evening of 2/14/24.
During an interview on 2/15/24 at 9:25 A.M., UM #1 said Droplet Precautions were initiated after the lab results for Influenza had been obtained on 2/14/24 and that CNA #1 should have worn gloves and face shield before entering the Resident's room.
During an interview on 2/15/24 at 9:52 A.M., the IP said Droplet Precautions were initiated for Resident #102 after the positive result for Influenza had been obtained and that the Droplet Precautions should have been initiated when the Resident became symptomatic and an order was obtained for the Influenza swab, but was not done as required.
During a follow-up interview on 2/15/24 at 2:16 P.M., the IP said CNA #1 should have worn eye protection and gloves (as indicated on the Contact Precautions and Droplet Precautions signs) when she entered Resident #102's room.
Based on observation, interview, policy and record review, the facility failed to adhere to infection control practices and standards to mitigate the spread of infection during a COVID-19 outbreak and for two Residents (#70 and #102).
Specifically, the facility staff failed to:
1. Implement timely outbreak testing for COVID-19 when the facility experienced an outbreak of COVID-19.
2. Adhere to infection control practices during wound dressing changes and implement Contact Precautions (gown and gloves for all interactions that may involve contact with the patient or the patient's environment) for one Resident (#70) when the Resident required wound dressing changes to his/her bilateral lower extremities and required Contact Precautions due to the presence of a wound infection.
3. Implement timely Droplet Precautions (precautions used for patients known or suspected to be infected with pathogens transmitted by respiratory droplets that are generated by a patient who is coughing, sneezing, or talking) on the Post Acute Unit ([NAME]) when one Resident (#102) presented with symptoms of respiratory infection, then tested positive for Influenza.
Findings include:
1. Review of the Centers for Disease Control and Prevention (CDC) document titled Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, dated 5/8/23, indicated:
-Asymptomatic patients with close contact with someone with SARS-CoV-2 infection should have a series of three viral tests for SARS-CoV-2 infection.
-Testing is recommended immediately (but not earlier than 24 hours after the exposure) and, if negative, again 48 hours after the first negative test and, if negative, again 48 hours after the second negative test.
-This will typically be at Day 1 (where day of exposure is day 0), Day 3, and Day 5.
Review of the Massachusetts (MA) Department of Public Health (DPH) memorandum titled Update to Infection Prevention and Control Considerations When Caring for Long-Term Care Residents, including Visitation Conditions, Communal Dining, and Congregate Activities, dated 5/10/23, indicated:
-Long-term care facilities are required to perform outbreak testing of residents and staff as soon as possible when a case is identified.
-If the long-term care facility identifies that the resident or staff member's first exposure occurred less than 24 hours ago, then they should wait to test until 24 hours after any exposure, if known.
-Once a new case is identified in a facility, following outbreak testing, long-term care facilities should test exposed residents and staff at least every 48 hours on the affected unit until the facility goes seven days without a new case unless a DPH epidemiologist directs otherwise.
Review of the facility's policy titled COVID-19 - Infection Prevention and Control Measures, undated, indicated the facility follows infection prevention and control practices recommended by the CDC to prevent the transmission of COVID-19 within the facility.
Review of the facility's as-worked Nursing Daily Schedule Report, dated 2/14/24, indicated Nurse #5 worked the 7:00 A.M. through 3:00 P.M. (Day) shift that day on the [NAME].
Review of the facility's document titled 2024 Staff Positives, undated, indicated Nurse #5 tested positive for COVID-19 on 2/15/24.
During an interview on 2/16/24 at 12:55 P.M., the Infection Preventionist (IP) said Nurse #5 tested positive for COVID-19 on 2/15/24 and had last worked at the facility on 2/14/24. The IP said Nurse #5 was assigned to care for six residents on the [NAME], so those residents were being tested and monitored for signs and symptoms of COVID-19, and staff who had worked on the [NAME] with Nurse #5 on 2/14/24 were also being tested for COVID-19. The IP further said outbreak testing was scheduled to start for those residents and staff members on 2/17/24 and would continue every 48 hours until the facility identified no new positive COVID-19 cases for a period of seven days.
During an interview on 2/20/24 at 11:45 A.M., the IP said outbreak testing for COVID-19 was conducted on 2/17/24 and 2/19/24 for residents and staff identified as having been exposed to Nurse #5 on 2/14/24. The IP said she was not aware of any staff or residents with COVID-19 symptoms. The IP said she was not sure if any testing had resulted in any new positive COVID-19 cases at that time, but the Director of Nurses (DON) would know.
At this time, the Director of Nurses (DON) joined the interview and said when an outbreak of COVID-19 was isolated to one unit, outbreak testing for residents and staff on that unit would be implemented and that the facility had 48 hours to initiate this testing. The DON said the facility would then continue testing affected residents and staff every 48 hours until no new cases of COVID-19 were identified over a period of seven days. The DON said outbreak testing began for residents and staff on 2/17/24 and more testing was conducted on 2/19/24, and that no new cases of COVID-19 had been identified.
During a follow-up interview on 2/20/24 at 1:53 P.M., the DON said the facility adhered to CDC and MA DPH guidance relative to guidelines for COVID-19 testing. The surveyor reviewed the CDC and MA DPH guidelines for COVID-19 outbreak testing with the DON and the DON said she thought she had 48 hours to initiate outbreak testing after a positive case of COVID-19 was identified. The DON further said the facility had no contact with their Epidemiologist for guidance during this outbreak and that initiating outbreak testing timely was important to help mitigate transmission of COVID-19 in the facility.
2. Resident #70 was admitted to the facility in November 2019 with a diagnosis of rash and other non-specific Skin Eruption (abnormal outbreak on the skin's surface as a symptom of disease).
Review of the facility policy titled Infection Control, dated 2001 and revised July 2014, indicated the following:
-The facility's infection control . practices were intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections.
-Objectives of the infection control practices included establishing guidelines for implementing . Standard (used for all resident care) and Transmission-Based (used to reduce the risk for spread of infection) Precautions.
Review of the Centers for Disease Control and Prevention (CDC) guidance titled Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings, dated 11/29/22, indicated the following:
-Adherence to infection prevention and control practices is essential to providing safe and high-quality patient care across all settings where healthcare is delivered.
-Provide job-specific, infection prevention education and training to all healthcare personnel for all tasks.
-Require training before individuals are allowed to perform their duties and at least annually as a refresher.
-Require healthcare personnel to perform hand hygiene for the following clinical indications:
>Immediately before touching a patient
>Before moving from work on a soiled body site to a clean body site on the same patient
>After touching a patient or the patient's immediate environment
>After contact with blood, body fluids or contaminated surfaces
>Immediately after glove removal
-Remove and discard personal protective equipment (PPE) . upon completing a task before leaving the patient's room or care area.
Review of Resident #70's Wound Care Plan, dated 9/12/23, indicated the Resident had venous wounds (wounds that develop due to poor blood supply) to his/her bilateral lower extremities.
Review of Resident #70's Wound Infection Care Plan, dated 2/13/23, indicated:
-The Resident had a current infection of Pseudomonas (environmental bacteria) in his/her bilateral lower extremities.
-Staff were to maintain Enhanced Precautions (infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) that involve gown and glove use during high-contact resident care activities).
Review of Resident #70's February 2024 Physician orders indicated an order, initiated 1/5/24, as follows:
-Cleanse bilateral lower extremities with wound cleanser, apply Triad cream to periwound (area of skin surrounding a wound that is affected by the wound), apply Calcium Alginate (highly absorbent dressing) followed by Optilock (highly absorbent dressing which locks in drainage under compression) dressing.
-Wrap with cling (gauze wrap) daily and PRN (as the situation demands).
On 2/15/24 between 1:26 P.M. and 2:00 P.M., the surveyor observed the following during a wound dressing change:
-Nurse #3 put on a disposable gown, gloves, and a mask while outside of Resident #70's room.
-Resident #70 was seated in a recliner chair in his/her room, with both legs elevated on the chair's footrest.
-The Resident's legs were wrapped with gauze and the front of the gauze was stained with yellow and brown colored substance.
-Nurse #3 retrieved a towel from Resident #70's closet, used her gloved hands to lift the Resident's legs, and placed the towel on the footrest of the recliner, under the Resident's legs.
-Nurse #3 then used the same gloved hands to reach under her gown and into her pant pocket, removed a pair of scissors, and began cutting the gauze off of the Resident's lower extremities.
-Nurse #3 removed the gauze, then removed the Optilock dressings which were thick and wet, placed the Resident's lower extremities back onto the towel, and dropped the dressings into the trash can.
-Nurse #3 removed her gloves, performed hand hygiene, and donned a new pair of gloves.
-Nurse #3 proceeded to cleanse Resident #70's lower extremities with wound cleanser and completed the dressing change but did not change the soiled towel under the Resident's legs to a clean towel.
-Nurse #3 removed her gloves, completed hand hygiene and donned a new pair of gloves, then pushed the dirty dressings down into the trash can using her right hand.
-Nurse #3 then used the same gloved right hand to reach into her pant pocket.
-Nurse #3 said she was looking for a Sharpie marker but did not have one with her.
-Nurse #3 then removed her gloves and left the room, entering the hallway wearing the same gown she wore during the dressing change.
-Nurse #3 returned with a Sharpie marker, initialed, and dated the dressings on the Resident's legs, placed the Sharpie marker into her pocket, donned a new pair of gloves, and removed the trash bag containing the soiled dressings from the trash can.
-Nurse #3 then entered the hallway wearing the same gown she wore during the dressing change and walked toward the trash bin that was positioned down the hallway away from the Resident's room to discard the trash bag.
-Nurse #3 then removed her gown and placed it in the trash bin in the hallway, and then performed hand hygiene.
During an interview on 2/15/24 at 2:06 P.M., Nurse #3 said that Resident #70 required Enhanced Precautions but had been changed to Contact Precautions due to Pseudomonas in his/her lower extremity wounds and that the signage for Contact Precautions had just not been posted as yet. Nurse #3 said Resident #70 had been experiencing a large amount of drainage from his/her lower extremity wounds and that the Optilock dressings were saturated with drainage and were heavy when she removed them from the Resident's legs. Nurse #3 said she would typically have replaced the soiled towel under the Resident's legs after removing the soiled dressings and cleaning the Resident's wounds, but that residents were only allotted two bath towels per shift, so she did not replace it during the dressing change. When the surveyor asked if there was a shortage of towels, the Nurse said there was not, and when asked if residents could have more than two towels per shift, the Nurse said she imagined they could. Nurse #3 also said she should have removed her gown after completing the dressing change, prior to entering the hallway, but she did not.
During an interview on 2/15/24 at 3:23 P.M., with the Infection Preventionist (IP) and Unit Manager (UM) #2, the UM said Resident #70 had been placed on Enhanced Precautions after a recent return from the hospital. UM #2 said that Contact Precautions had been initiated for the Resident on 2/15/24 due to the Resident having Pseudomonas in his/her lower extremity wounds. UM #2 said she was not aware of any limitation on how many bath towels were allowed for residents and that Nurse #3 should have removed and replaced the towel used during the wound dressing change. The IP said she had done more research on Pseudomonas and due to a concern for multi-drug resistant organisms (MDROs), it was determined that Contact Precautions should be implemented in order to help reduce the risk of spreading infection. The IP further said whether a Resident required Enhanced or Contact Precautions, all staff were required to remove their gowns and gloves prior to leaving a Resident's room, contain the gown and gloves in a bag, then transport it to the trash bin in the hall if there was no trash bin located in the room. The IP said Nurse #3 should have followed this procedure. The IP also said Nurse #3 should have removed her gloves and performed hand hygiene after touching the soiled dressings in the trash can and before reaching into her pant pocket.
On 2/15/24 at 4:40 P.M., the surveyor observed that a Contact Precaution sign was placed outside of Resident #70's room. The surveyor also observed a three-drawer bin located outside the room, under the Contact Precaution sign, which contained disposable gowns, gloves, and masks. The surveyor observed CNA #2 enter Resident #70's room without donning a gown and gloves. CNA #2 was observed assisting the Resident to drink from a cup, talked with the Resident, then moved the call bell from the bed to the chair where the Resident was seated. CNA #2 then exited the room and did not perform hand hygiene. During an interview at the time, CNA #2 said Resident #70 had been on Enhanced Precautions and was now on Contact Precautions, but that there was no change in what staff were required to use for PPE. CNA #2 said Contact Precautions meant staff had to put on a gown and gloves only when they performed high contact care and that neither a gown nor gloves were required upon room entry or to handle items within the Resident's environment.
During an interview on 2/15/24 at 4:45 P.M., UM #2 said Resident #70 was on Contact Precautions and that staff were required to don a gown and gloves for high contact care only. The surveyor reviewed the Contact Precaution sign outside of Resident #70's room with UM #2. UM #2 read the sign, then said since the sign indicated a gown and gloves were required for room entry, that was what needed to be done and she would need to educate staff.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and policy review, the facility failed to store food in accordance with professional standards f...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and policy review, the facility failed to store food in accordance with professional standards for food service safety in the main kitchen and maintain a refrigerator temperature log for one out of four kitchenettes in the facility.
Specifically, the facility staff failed to ensure the following:
-in the main kitchen:
>that expired food items were discarded.
>that food items were labeled, dated, and included an expiration date after being opened.
-in the Post Acute Unit ([NAME]) kitchenette:
>that temperature logs were maintained for the kitchenette refrigerator.
>expired food was discarded from the refrigerator by the discard date.
Findings include:
Review of the facility's policy titled Dining Services, dated 4/1/06, indicated:
-Food will be properly stored to preserve flavor, nutrition, and appearance.
-Dry bulk foods are to be stored in plastic containers with tight covers, or bins that are easily sanitized. The container should be clearly labeled.
-Refrigerated storage temperatures should be 40 degrees or below.
-Thermometers placed so as to be easily visible for checking and in the upper third of storage unit [of the refrigerator]. Temperatures will be recorded on the Freezer/Cooler Temperature Record [log] on a regular basis.
-Food should be covered, dated and stored loosely to permit air circulation.
-All foods in the freezer are to be wrapped in moisture-proof wrapping or placed in a suitable container, to prevent freezer burn. They are to be labeled and dated.
On 2/14/24 at 7:19 A.M., during an observation of the main kitchen, the surveyor observed in the walk-in freezer that eight (8) pies were on cookie sheets, and placed on a rack. The surveyor further observed that the 8 pies were not covered and had no identifying labels, use by dates or expiration dates.
On 2/15/24 at 11:15 AM., during an inspection of the main kitchen with the Food Service Director (FSD), the following was observed:
-in the walk-in feezer:
>4 cream pies with no covers, dates, or labels.
>A large tray of breadsticks that was not labeled and not dated.
-in the walk-in refrigerator:
>A box of tortillas with a manufacturer date of 11/22/23, but no expiration date, the box was opened and the tortillas partially removed and re-wrapped with no date indicating when the box had been opened.
>A large tray of fish with a sticker indicating it was taken out of the freezer on 2/11/24, to be discarded 2/14/24.
-in the kitchen area:
-An open box of wine with no date indicating when it was opened.
During an interview on 2/15/24 at 12:15 P.M., the FSD said the 4 cream pies and breadsticks should have been dated, labeled, and covered but they were not. The FSD said the fish in the walk-in refrigerator should have been discarded on 2/14/24 but it was not. The FSD further said the box of wine should have been dated with a date opened sticker, but it was not.
On 2/15/24 at 4:29 P.M., during an inspection of the [NAME] kitchenette with Unit Manager (UM) #1, the following was observed in the refridgerator:
-a Styrofoam cup with a lid labeled maple syrup, dated 2/1/24
-8 cans of pomegranate juice
-6 cans of vegetable juice
-5 bottles of nutritional health shakes
-the refrigerator felt warm to touch.
During an interview at the time, UM #1 said the kitchenette refrigerator was used to store food for the unit residents. UM #1 also said that the refrigerator temperature log was managed by the Dietary Department but was unable to locate the thermometer in the refrigerator or provide evidence of a temperature log. UM #1 further said that the refrigerator felt warm to touch.
During an observation and interview on 2/15/24 at 4:50 P.M., in the [NAME] kitchenette with the FSD, the FSD said the refrigerator was managed by the nursing staff. The FSD further said there was no thermometer in the refrigerator or temperature log (with the refrigerator temperatures). The FSD also said that the refrigerator felt warm to touch.
During a follow-up observation and interview on 2/16/24 at 1:49 P.M., in the walk-in refrigerator of the main kitchen, the FSD said the box of tortillas had expired on 2/5/24 and should have been discarded but they were not.
On 2/16/24 at 7:56 A.M., the surveyor observed that there was a thermometer in the kitchenette refrigerator on the [NAME], and the temperature on the thermometer read 46 degrees. The surveyor also observed a temperature log that was initiated on 2/15/24 with a documented temperature reading of 42 degrees. The surveyor further observed a refrigerator temperature reading documented on 2/16/24 of 46 degrees.
During an interview on 2/20/24 at 8:58 A.M., the Director of Nurses (DON) said the dietary department was responsible for managing the refrigerator temperature logs and that there should have been a thermometer and a temperature log record but there had not been. The DON further said that the refrigerator temperature should have been 40 degrees or below, but it was not.