Memorial Healthcare Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Memorial Healthcare Center in Owosso, Michigan, has an impressive Trust Grade of A, indicating it's highly recommended and offers excellent care. It ranks #58 out of 422 facilities in Michigan, placing it in the top half of the state, and is the top-rated facility out of three in Shiawassee County. The care facility is on an improving trend, having reduced its number of issues from two in 2023 to none in 2024. Staffing is a strength here, with a perfect 5-star rating and a turnover rate of 30%, which is significantly lower than the state average, meaning staff are familiar with the residents. However, there were two concerns noted during inspections: one involved not consistently following a resident's therapeutic diet, which could lead to choking risks, and the other related to improperly installed backflow protection in the kitchen, potentially risking water supply contamination. Overall, while there are some weaknesses, the strengths of this facility, including excellent staffing and a strong commitment to improvement, make it a solid choice for families.
- Trust Score
- A
- In Michigan
- #58/422
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 30% annual turnover. Excellent stability, 18 points below Michigan's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Michigan facilities.
- Skilled Nurses ✓ Good
- Each resident gets 185 minutes of Registered Nurse (RN) attention daily — more than 97% of Michigan nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (30%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (30%)
18 points below Michigan average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
No Significant Concerns Identified
This facility shows no red flags. Among Michigan's 100 nursing homes, only 1% achieve this.
The Ugly 2 deficiencies on record
Feb 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure physician orders for a therapeutic diet were routinely followed for one (Resident #19) of two residents reviewed for n...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Room Equipment
(Tag F0908)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to properly install backflow protection devices, in two ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (93/100). Above average facility, better than most options in Michigan.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Michigan facilities.
- • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Memorial Healthcare Center's CMS Rating?
CMS assigns Memorial Healthcare Center an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Michigan, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Memorial Healthcare Center Staffed?
CMS rates Memorial Healthcare Center's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 30%, compared to the Michigan average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Memorial Healthcare Center?
State health inspectors documented 2 deficiencies at Memorial Healthcare Center during 2023. These included: 2 with potential for harm.
Who Owns and Operates Memorial Healthcare Center?
Memorial Healthcare Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 39 certified beds and approximately 17 residents (about 44% occupancy), it is a smaller facility located in Owosso, Michigan.
How Does Memorial Healthcare Center Compare to Other Michigan Nursing Homes?
Compared to the 100 nursing homes in Michigan, Memorial Healthcare Center's overall rating (5 stars) is above the state average of 3.2, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Memorial Healthcare Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Memorial Healthcare Center Safe?
Based on CMS inspection data, Memorial Healthcare Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Michigan. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Memorial Healthcare Center Stick Around?
Staff at Memorial Healthcare Center tend to stick around. With a turnover rate of 30%, the facility is 16 percentage points below the Michigan average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 25%, meaning experienced RNs are available to handle complex medical needs.
Was Memorial Healthcare Center Ever Fined?
Memorial Healthcare Center has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Memorial Healthcare Center on Any Federal Watch List?
Memorial Healthcare Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.