SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Comprehensive Care Plan
(Tag F0656)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to develop, implement and initiate new interventions in...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to develop, implement and initiate new interventions in a timely manner for 2 residents (R2 and R26) reviewed for careplans, resulting in unmet and unrecognized care needs, inadequate care and the potential for injury.
Findings include:
R2
Review of face sheet and electronic medical record for R2 revealed she initially admitted to the facility on [DATE] with diagnosis that included: Huntington's disease, muscle wasting and atrophy, gastrostomy status (feeding tube), depression, anxiety and contractures. R2 was not her own responsible party.
On initial tour of the facility on 10/17/22, a sign titled Enhanced Barrier Precautions was viewed on R2's door. On 10/17/22 at 10:45 AM, an interview was completed with the Director of Nursing (DON) regarding the noted precautions on the door of R2 and other residents. The DON stated R2 was on enhanced barrier precautions due to having a feeding tube. The DON stated that while providing direct care to the resident staff should be wearing a gown and gloves. Further review of sign Enhanced Barrier Precautions revealed Providers and Staff Must .wear gloves and a gown for the following High-Contact Resident Care Activities .Device care or use .feeding tube .
On 10/17/22 at 11:13 AM, R2 was observed in her room. She was laying in bed and her tube feed was viewed to not be running. An interview was attempted with R2, but she was not understandable. R2 responded with some vocalization and made eye contact but was not able to be understood.
On 10/18/22 at approximately 9:00 AM, R2's PEG tube insertion site was viewed. The dressing around the site was dry, but undated.
Review of R2's progress notes revealed drainage around the resident's PEG (feeding) tube documented on several occasions as well as notes related to tube malfunction. On 9/17/22: Feeding tube has come apart 3 times during shift. Needs to be taped to stay together; 9/19/22: continued to monitor tube feeding equipment repeated malfunction, notified provider & admin ordered new connector; 9/21/22: Cont. with 200cc bolus feeds q (every) 4 hr until replacement tube put in; 9/25/22: Leaking large amount liquid around feeding tube after bolus feedings. Dressing around tube saturated within 2 hours. Discussed using pump instead of bolus (feedings) with nurse on call .; 09/26/22: No further excessive leaking noted around feeding tube; 10/14/22: resident was found to have completely saturated dressing on PEG tube this morning. Drainage was dark brown/black in color. [Dr E] was notified at 0626 and states, 'keep an eye on it for now.' No further orders received. Scant bloody drainage noted when assessed at 1000; 10/17/22: small amount of brownish drainage noted around peg tube each day over the weekend.
Review of physician notes authored by Doctor E revealed a note on 9/20/22 at 8:54 AM that included .There has been a malfunction of her feeding system and replacement parts have been ordered. OK for bollus (bolus) feeding until repairs are completed . The same note was included in a physician note on 10/18/22 at 10:27 AM. There was no notation this this concern was resolved and no corresponding orders were viewed in R2's EMR. It was not clear to what extent Doctor E completed a physical examination of R2 during either visit.
Observations were made of R2 on 10/18/22 at approximately 4:00 PM and 10/19/22 at approximately 9:00 AM, she was viewed to be in bed with tube feed running on continuous feed.
On 10/19/22 at 9:45 AM an interview was completed with the DON regarding R2. The DON was asked if R2 had a continued malfunction of her PEG tube due to the 9/20/22 and 10/18/22 physician progress notes. The DON reviewed the notes and stated that it looked like Doctor E did not revise his previous note on 10/18/22 and had copied his note from 9/20/22. The DON stated R2 did have a PEG tube malfunction, but it was fixed. The DON stated R2's PEG tube had been popping apart during the tube feeds. The DON was asked when the concern was corrected and she reviewed R2's progress notes. The DON stated she could not find the note where the tubing was fixed, but thought it was fixed around 9/22/22. The DON stated she would try to contact the unit manager who fixed the tubing. The DON stated the unit manager should have entered a progress note when the tube was fixed.
On 10/19/22 at 10:05 AM, care was observed for R2. Upon entering the room the Enhanced Barrier Precautions sign was still viewed on the door. There was not a PPE (personal protective equipment) station hanging on the room door. A PPE station was viewed on the outside of the room door along with the Enhanced Barrier Precautions sign on another room on the same hall as R2's room. A PPE station was not immediately located in R2's room. Registered Nurse (RN) D entered the room to provide care for R2 feeding tube and already had gloves with them and was not viewed to obtain the PPE while in R2's room. RN D was observed to flush R2's feeding tube and remove the dressing around R2's feeding tube. RN D was wearing a surgical mask and gloves while providing care and did not don a surgical gown. During care, RN D pushed 50 cc of water into the PEG tube site, RN D was asked if they should push water or use gravity flow. RN D stated it was hard to drain with gravity so she does a gentle push. Review of the PEG tube site revealed a dressing dated 10/18, the dressing was fully saturated with brown liquid. Upon removal, the skin surrounding the insertion of the PEG tube was bright red approximately an inch around the insertion site. R2 was viewed to be uncomfortable as evidenced by her grimacing, squirming and making panicked moaning noises. Per review of the electronic medical record with RN D, it was documented that the dressing was last changed at 12:22 AM on 10/19/22. RN D agreed the amount of drainage on the dressing in less than 10 hours was concerning. RN D was informed that the DON would be alerted to the observations made with R2's PEG tube.
On 10/19/22 at 10:15 AM an interview was completed with the DON regarding the concerns with R2's PEG tube. The DON was alarmed to hear there was excessive drainage and excoriation to the skin surrounding R2's PEG tube. The DON reviewed the electronic medical record with the surveyor and reviewed R2 had previously been followed for redness around the PEG tube site, but it was healed at of 08/12/22. The DON stated she would contact Doctor E since he was contacted by staff on 10/14/22 related to the drainage, but gave no new orders. The DON stated they had not yet been able to determine the exact date the PEG tube was fixed in September. She believed it was approximately 9/22/22 but it was not documented. The orders for bolus to continuous feed changed on 9/22/22, so it was likely fixed at that time. The DON stated at the time that the PEG tube malfunctioned they did not have additional equipment in house to immediately rectify the issue, the facility now has 3 lumen tubes in stock if a future malfunction occurs.
On 10/19/22 at 11:40 AM an interview with completed with the DON. A review of tube feeding medication policy was completed and the DON confirmed all flushes and meds are given via gravity. The DON was asked if they had a policy or any reason to push the tube feeding flush for R2. The DON confirmed R2 is a gravity flush. The DON also noted doctor E is now treating the excoriated skin at the tube feeding site with antibiotics and they are monitoring the skin breakdown. The DON was not sure if the skin breakdown is related to pushing fluids through tube feed.
On 10/19/22 at 02:57 PM a follow up interview was completed with the DON, they spoke to the unit manager and they could not definitely recall when they fixed the peg tube.
On 10/19/22 at 3:30 PM a follow up interview was completed with the DON. R2's tube feeding orders were reviewed and it was determined R2's PEG tube orders were changed from 9/20/22-9/22/22 so this was likely when the equipment was on order to fix the malfunction and then it was fixed on 9/22/22 at some point. R22 remained on bolus feeds (a type of feeding where formula is administered directly in a shorter amount of time versus using a gradual pump) until 9/26/22 due to their normal formula not being available until 9/26/22.
Review of facility provided policy: Medications Administration- Enteral with a last revised date of 6/24/22 revealed instructions for medication administration for a resident with a feeding tube. The DON indicated this was the only policy they could locate that referred to the process for water flush and gravity flow versus syringe push through a PEG tube. Step 11 of the procedure section included .instill at least 15 ml of water into the tube through the syringe to check for patency via Gravity Flow. If water flows in easily, tube is patent. IF it flows in slowly, raise the syringe to increase pressure. If water does not flow properly, stop the procedure and notify the physician.
Review of R2's care plan revealed she is at risk for impaired skin integrity .r/r (related to) .PEG tube. Interventions include weekly head to toe skin assessments, document and report abnormal findings to the physician with a initiated date of 2/5/19. Another need is related to use of a PEG tube, goals include: will remain free of side effects or complications related to tube feeding and will be free of s/sx (signs and symptoms) of infection at insertion site both with an initiated date of 7/26/19. Interventions included: flush tube feed per physician orders, and provide care to tube site as ordered and observe for s/sx of irritation or infection. Report abnormal findings to physician as ordered. Another area of need with a last revised date of 7/20/22 was related to R2 has actual impairment to skin integrity related to MASD (moisture associated skin damage) near PEG Tube insertion site with interventions that included conduct weekly head to toe skin assessments and report new/abnormal findings to physicians as needed, observe for s/sx of infection of area .and report to physician as needed, and treatment per order.
R26
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
Per facility provided wound timeline and facility matrix, R26 had a facility acquired Stage IV pressure ulcer that was first discovered on 9/20/21.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party confirmed R26 had wounds on his bottom and he was going to a wound clinic. R26 was not viewed to have any pressure offloading pillows or cushions near his trunk area and was laying on his back with his bed slightly inclined. His feet appeared to be up on pillows and were against the foot board. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory. R26 and R26's responsible party stated he is able to get up into his wheelchair.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. CNA I stated she turns him with wedges every 4 hours, CNA H said she tries to turn him every 2 hours. The positioning wedges remained on the empty bed next to resident, and they were also observed on the bed next to the resident at 7:00 AM on 10/18/22. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. R26 was viewed on his back since he was observed at 7:00 AM during a facility tour. The dressing on R26's coccyx was viewed to be dated 10/17/22 and looked soiled at the end of gluteal fold, when removed there was bright red blood, the calcium alginate was soaked with bright red blood. LPN (Licensed Practical Nurse) J removed the dressing and the DON (Director of Nursing) rolled R26 on his right side. LPN J took a photo with the DON's phone that works with the electronic medical record system. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on the legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
Review of facility provided document dated 10/6/22 at 5:01 AM revealed a computer generated report titled Slid Out of Bed. The incident description revealed: two cenas were changing sheet and rolled guest to side and cena unable to hold him and both cenas lowered to floor. Abrasion to both shins from head board. Red mark to left back shoulder. No other injury. Hoyer (mechanical lift) used to get guest back into bed . The Immediate Action Taken section revealed Full assessment done, no injury except abrasion to shin .Maintenance to check proper functioning and inflation of mattress. Injuries were noted to right lower leg (front) and left lower leg (front). A handwritten Post Fall Evaluation was also included. The date and time of fall was written as 10/5 at 1900 and PM was circled. The description was rolled to floor during bed change. There were several sections of the document not completed including: Re-enactment of fall (to be done if root cause is not determined), Fall Huddle (What was different this time?), Root Cause of this Fall: Review of Contributing Factors (Check all that apply), Describe initial intervention to prevent future falls, and New Interventions after IDT review. The nurse signed the document on 10/5/22 and the section IDT Signatures was blank. Also attached were handwritten witness statements from the two CNAs (certified nursing assistants) involved in the incident with R26. CNA L's statement indicated the incident occurred on [DATE]th at 7:05. The statement was not very detailed and concluded Not sure what happened, but I couldn't stop him from falling. The handwritten statement from CNA K indicated the incident happened on [DATE]th at 7 pm the event account was brief and difficult to read due to incomplete sentences and either misspellings or penmanship. There was also an attached note from Director of Maintenance dated 10-6-22 which stated The Air Mattress on bed [R26's bed] is currently functioning properly and has foam support as well as the air pressure system therefore the mattress should not deflate while on and operating properly. There was no other additional root cause or intervention documented as being explored after the mattress malfunctioning was ruled out. There was no nursing note on 10/5/22 or 10/6/22 regarding the fall. A skin assessment was documented on 10/6/22 at 10:15 AM with no new conditions noted. A progress note on 10/7/22 at 4:06 AM indicated no new injury or pain s/p (status post) lowered to floor from bed. Denies pain. There were two follow up notes on 10/8/22 stating there were no new injuries from being lowered to the floor. There was not another progress note until a skin assessment on 10/13/22 at 10:15 AM which indicated no new skin conditions. The next note was a physician note by Doctor E on 10/18/22 at 10:20 AM. There is no reference to a recent fall or the new injuries.
On 10/18/22 at 3:33 PM an email was sent to the DON with questions regarding the incident accident reports: For the 8/24 injury, how did it occur? For the 9/18 injury, was a bed extender obtained, if not how else was this resolved? The 10/6 incident is confusing to me, how was his leg injured on the head board? When the bed was found to be functioning properly, what else was reviewed to find a root cause? On 10/18/22 at 5:53 PM and email was received from the DON: The injury from 8/24/22 was noted by staff upon return from the wound clinic. Guest is transported via [ambulance company] for those appointments. In regards to the incident on 9/19/22 the foot board is to be padded. Maintenance is addressing that tonight. As for the Incident Report on 10/6/22, head board was a documentation error, it should read foot board. His Careplan and [NAME] were updated to reflect that more assistance may be required during linen changes. Therapy is screening Guest for bed mobility, transfers and positioning.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred. The 10/6/22 incident was discussed with the DON, she admitted that the incident report and the witness statements were confusing. The DON stated she completed follow up interviews with the staff involved to get a better understanding of the events. The DON admitted the clarifying follow up interviews were not part of the incident report. The DON stated the event occurred because R26 was not properly centered on the bed when staff were changing his sheets and the staff member could not hold him by themselves when he started to fall. The DON confirmed they have enough staff on day shift and second shift to be able to accommodate more than 2 workers assisting with future sheet changes. The DON stated this intervention had not been added to the care plan but was added as of 10/18/22.
On 10/19/22 at 9:15 AM, an observation was made of R26 in his room. R26 was in bed on his back with positioning wedges in place and the foot of his bed was viewed to be padded.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; Provide total assistance to reposition frequently as needed; all with an initiated date on 4/16/2019. An additional intervention with the initiated date of 12/23/2021 is turn/reposition resident every 2 hours and PRN (as needed). An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, physical assist of: 2 persons, .turn guest every 2 hours, all with initiated dates of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019. An intervention was added on 10/18/2022 [R26 is to be repositioned between his right side and left side, using positioning wedges, at least every 2 hours. Place positioning wedges above and below his coccyx wound, to offload weight. Avoid positioning [R26] on his back, as he will allow. Review of care plan printed on 10/17/2022 did not reveal this intervention. Another intervention was revised on 10/18/2022 titled BED MOBILITY: Resident requires total assistance of 2-3 staff to reposition and turn in bed. May require increased assistance with linen changes. The care plan printed 10/17/2022 revealed BED MOBILITY: Resident requires total assistance of 1-2 staff to reposition and turn in bed. The care plan was not changed with identified interventions related to the 10/6/22 incident until 10/18/2022. An additional need is listed as R26 had actual impairment to skin integrity r/t [NAME] (sp) pressure ulcer on coccyx .abrasions to left lower extremity with a last revised date of 8/26/2022 by the DON and initiated interventions on that same date: follow facility protocols for treatment of injury yet there were not orders related to the treatment of these injuries in the electronic medical record per interview with the DON on 10/18/22 at 10:42 AM.
Review of the task tab in the electronic medical record on 10/18/22 at 12:25 PM revealed a task of Bed mobility: Turn and Reposition every 2 hours and PRN while in bed and up in wheelchair. A look back of the last 30 days revealed only 5 times this task was documented on 9/26/22 for 20 minutes, 9/29/22 for 20 minutes, 9/30/22 for 25 minutes, 10/6/22 for 25 minutes and 10/12/22 for 15 minutes.
Review of notes from the wound specialist dated 8/24/2022 reveal: Off-Loading Wound #1 Coccyx .Keep weight off area of wound at all times.
Review of facility policy Fall Management with a last revised date of 7/14/21 revealed: The facility will identify hazards and guest/resident risk factors and implement interventions to minimize falls and risk of injury related to falls. Under the section Practice Guidelines: When a fall occurs .a fall huddle will be held to determine the root cause of the fall .The licensed nurse will complete: Incident/Accident Report .Review and/or revise care plan .The IDT will review all guest/resident falls within 24-72 hours .to evaluate/investigate the circumstances and probable cause for the fall, review/modify the plan of care to minimize repeat falls and update the guest/resident [NAME] as needed .A 'Guest/Resident at Risk' meeting will be conducted at least monthly by the Interdisciplinary Team. Guests/residents reviewed during the meeting are as follows: Guests/residents that had a fall since the previous meeting .The DON/designee will document any changes in the care plan and [NAME] at the meeting .The Director of Nursing or designee will print the monthly report .to track and trend falls in the facility. This data .will be analyzed and presented to the QAPI committee for ongoing recommendations .
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to prevent the development of a Stage IV pressure ulcer...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to prevent the development of a Stage IV pressure ulcer, failed to develop and implement interventions to prevent and heal pressure ulcers and failed to monitor further skin integrity concerns for 1 resident (R26) reviewed for alterations in skin integrity, resulting in the potential for further skin breakdown, delayed wound healing, infection, and overall deterioration in health status.
Findings include:
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
Per facility provided wound timeline and facility matrix, R26 had a facility acquired Stage IV pressure ulcer that was first discovered on 9/20/21.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party confirmed R26 had wounds on his bottom and he was going to a wound clinic. R26 was not viewed to have any pressure offloading pillows or cushions near his trunk area and was laying on his back with his bed slightly inclined. His feet appeared to be up on pillows and were against the foot board. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory. R26 and R26's responsible party stated he is able to get up into his wheelchair.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. CNA I stated she turns him with wedges every 4 hours, CNA H said she tries to turn him every 2 hours. The positioning wedges remained on the empty bed next to resident, and they were also observed on the bed next to the resident at 7:00 AM on 10/18/22. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. R26 was viewed on his back since he was observed at 7:00 AM during a facility tour. The dressing on R26's coccyx was viewed to be dated 10/17/22 and looked soiled at the end of gluteal fold, when removed there was bright red blood, the calcium alginate was soaked with bright red blood. LPN (Licensed Practical Nurse) J removed the dressing and the DON (Director of Nursing) rolled R26 on his right side. LPN J took a photo with the DON's phone that works with the electronic medical record system. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on the legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
Review of facility provided document dated 10/6/22 at 5:01 AM revealed a computer generated report titled Slid Out of Bed. The incident description revealed: two cenas were changing sheet and rolled guest to side and cena unable to hold him and both cenas lowered to floor. Abrasion to both shins from head board. Red mark to left back shoulder. No other injury. Hoyer (mechanical lift) used to get guest back into bed . The Immediate Action Taken section revealed Full assessment done, no injury except abrasion to shin .Maintenance to check proper functioning and inflation of mattress. Injuries were noted to right lower leg (front) and left lower leg (front). A handwritten Post Fall Evaluation was also included. The date and time of fall was written as 10/5 at 1900 and PM was circled. The description was rolled to floor during bed change. There were several sections of the document not completed including: Re-enactment of fall (to be done if root cause is not determined), Fall Huddle (What was different this time?), Root Cause of this Fall: Review of Contributing Factors (Check all that apply), Describe initial intervention to prevent future falls, and New Interventions after IDT review. The nurse signed the document on 10/5/22 and the section IDT Signatures was blank. Also attached were handwritten witness statements from the two CNAs (certified nursing assistants) involved in the incident with R26. CNA L's statement indicated the incident occurred on [DATE]th at 7:05. The statement was not very detailed and concluded Not sure what happened, but I couldn't stop him from falling. The handwritten statement from CNA K indicated the incident happened on [DATE]th at 7 pm the event account was brief and difficult to read due to incomplete sentences and either misspellings or penmanship. There was also an attached note from Director of Maintenance dated 10-6-22 which stated The Air Mattress on bed [R26's bed] is currently functioning properly and has foam support as well as the air pressure system therefore the mattress should not deflate while on and operating properly. There was no other additional root cause or intervention documented as being explored after the mattress malfunctioning was ruled out. There was no nursing note on 10/5/22 or 10/6/22 regarding the fall. A skin assessment was documented on 10/6/22 at 10:15 AM with no new conditions noted. A progress note on 10/7/22 at 4:06 AM indicated no new injury or pain s/p (status post) lowered to floor from bed. Denies pain. There were two follow up notes on 10/8/22 stating there were no new injuries from being lowered to the floor. There was not another progress note until a skin assessment on 10/13/22 at 10:15 AM which indicated no new skin conditions. The next note was a physician note by Doctor E on 10/18/22 at 10:20 AM. There is no reference to a recent fall or the new injuries.
On 10/18/22 at 3:33 PM an email was sent to the DON with questions regarding the incident accident reports: For the 8/24 injury, how did it occur? For the 9/18 injury, was a bed extender obtained, if not how else was this resolved? The 10/6 incident is confusing to me, how was his leg injured on the head board? When the bed was found to be functioning properly, what else was reviewed to find a root cause? On 10/18/22 at 5:53 PM and email was received from the DON: The injury from 8/24/22 was noted by staff upon return from the wound clinic. Guest is transported via [ambulance company] for those appointments. In regards to the incident on 9/19/22 the foot board is to be padded. Maintenance is addressing that tonight. As for the Incident Report on 10/6/22, head board was a documentation error, it should read foot board. His Careplan and [NAME] were updated to reflect that more assistance may be required during linen changes. Therapy is screening Guest for bed mobility, transfers and positioning.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred. The 10/6/22 incident was discussed with the DON, she admitted that the incident report and the witness statements were confusing. The DON stated she completed follow up interviews with the staff involved to get a better understanding of the events. The DON admitted the clarifying follow up interviews were not part of the incident report. The DON stated the event occurred because R26 was not properly centered on the bed when staff were changing his sheets and the staff member could not hold him by themselves when he started to fall. The DON confirmed they have enough staff on day shift and second shift to be able to accommodate more than 2 workers assisting with future sheet changes. The DON stated this intervention had not been added to the care plan but was added as of 10/18/22.
On 10/19/22 at 9:15 AM, an observation was made of R26 in his room. R26 was in bed on his back with positioning wedges in place and the foot of his bed was viewed to be padded.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; Provide total assistance to reposition frequently as needed; all with an initiated date on 4/16/2019. An additional intervention with the initiated date of 12/23/2021 is turn/reposition resident every 2 hours and PRN (as needed). An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, physical assist of: 2 persons, .turn guest every 2 hours, all with initiated dates of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019. An intervention was added on 10/18/2022 [R26 is to be repositioned between his right side and left side, using positioning wedges, at least every 2 hours. Place positioning wedges above and below his coccyx wound, to offload weight. Avoid positioning [R26] on his back, as he will allow. Review of care plan printed on 10/17/2022 did not reveal this intervention. Another intervention was revised on 10/18/2022 titled BED MOBILITY: Resident requires total assistance of 2-3 staff to reposition and turn in bed. May require increased assistance with linen changes. The care plan printed 10/17/2022 revealed BED MOBILITY: Resident requires total assistance of 1-2 staff to reposition and turn in bed. The care plan was not changed with identified interventions related to the 10/6/22 incident until 10/18/2022. An additional need is listed as R26 had actual impairment to skin integrity r/t [NAME] (sp) pressure ulcer on coccyx .abrasions to left lower extremity with a last revised date of 8/26/2022 by the DON and initiated interventions on that same date: follow facility protocols for treatment of injury yet there were not orders related to the treatment of these injuries in the electronic medical record per interview with the DON on 10/18/22 at 10:42 AM.
Review of the task tab in the electronic medical record on 10/18/22 at 12:25 PM revealed a task of Bed mobility: Turn and Reposition every 2 hours and PRN while in bed and up in wheelchair. A look back of the last 30 days revealed only 5 times this task was documented on 9/26/22 for 20 minutes, 9/29/22 for 20 minutes, 9/30/22 for 25 minutes, 10/6/22 for 25 minutes and 10/12/22 for 15 minutes.
Review of notes from the wound specialist dated 8/24/2022 reveal: Off-Loading Wound #1 Coccyx .Keep weight off area of wound at all times.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** R 26
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with di...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** R 26
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
Per facility provided wound timeline and facility matrix, R26 had a facility acquired Stage IV pressure ulcer that was first discovered on 9/20/21.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party confirmed R26 had wounds on his bottom and he was going to a wound clinic. R26 was not viewed to have any pressure offloading pillows or cushions near his trunk area and was laying on his back with his bed slightly inclined. His feet appeared to be up on pillows and were against the foot board. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory. R26 and R26's responsible party stated he is able to get up into his wheelchair.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. CNA I stated she turns him with wedges every 4 hours, CNA H said she tries to turn him every 2 hours. The positioning wedges remained on the empty bed next to resident, and they were also observed on the bed next to the resident at 7:00 AM on 10/18/22. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. R26 was viewed on his back since he was observed at 7:00 AM during a facility tour. The dressing on R26's coccyx was viewed to be dated 10/17/22 and looked soiled at the end of gluteal fold, when removed there was bright red blood, the calcium alginate was soaked with bright red blood. LPN (Licensed Practical Nurse) J removed the dressing and the DON (Director of Nursing) rolled R26 on his right side. LPN J took a photo with the DON's phone that works with the electronic medical record system. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on the legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
Review of facility provided document dated 10/6/22 at 5:01 AM revealed a computer generated report titled Slid Out of Bed. The incident description revealed: two cenas were changing sheet and rolled guest to side and cena unable to hold him and both cenas lowered to floor. Abrasion to both shins from head board. Red mark to left back shoulder. No other injury. Hoyer (mechanical lift) used to get guest back into bed . The Immediate Action Taken section revealed Full assessment done, no injury except abrasion to shin .Maintenance to check proper functioning and inflation of mattress. Injuries were noted to right lower leg (front) and left lower leg (front). A handwritten Post Fall Evaluation was also included. The date and time of fall was written as 10/5 at 1900 and PM was circled. The description was rolled to floor during bed change. There were several sections of the document not completed including: Re-enactment of fall (to be done if root cause is not determined), Fall Huddle (What was different this time?), Root Cause of this Fall: Review of Contributing Factors (Check all that apply), Describe initial intervention to prevent future falls, and New Interventions after IDT review. The nurse signed the document on 10/5/22 and the section IDT Signatures was blank. Also attached were handwritten witness statements from the two CNAs (certified nursing assistants) involved in the incident with R26. CNA L's statement indicated the incident occurred on [DATE]th at 7:05. The statement was not very detailed and concluded Not sure what happened, but I couldn't stop him from falling. The handwritten statement from CNA K indicated the incident happened on [DATE]th at 7 pm the event account was brief and difficult to read due to incomplete sentences and either misspellings or penmanship. There was also an attached note from Director of Maintenance dated 10-6-22 which stated The Air Mattress on bed [R26's bed] is currently functioning properly and has foam support as well as the air pressure system therefore the mattress should not deflate while on and operating properly. There was no other additional root cause or intervention documented as being explored after the mattress malfunctioning was ruled out. There was no nursing note on 10/5/22 or 10/6/22 regarding the fall. A skin assessment was documented on 10/6/22 at 10:15 AM with no new conditions noted. A progress note on 10/7/22 at 4:06 AM indicated no new injury or pain s/p (status post) lowered to floor from bed. Denies pain. There were two follow up notes on 10/8/22 stating there were no new injuries from being lowered to the floor. There was not another progress note until a skin assessment on 10/13/22 at 10:15 AM which indicated no new skin conditions. The next note was a physician note by Doctor E on 10/18/22 at 10:20 AM. There is no reference to a recent fall or the new injuries.
On 10/18/22 at 3:33 PM an email was sent to the DON with questions regarding the incident accident reports: For the 8/24 injury, how did it occur? For the 9/18 injury, was a bed extender obtained, if not how else was this resolved? The 10/6 incident is confusing to me, how was his leg injured on the head board? When the bed was found to be functioning properly, what else was reviewed to find a root cause? On 10/18/22 at 5:53 PM and email was received from the DON: The injury from 8/24/22 was noted by staff upon return from the wound clinic. Guest is transported via [ambulance company] for those appointments. In regards to the incident on 9/19/22 the foot board is to be padded. Maintenance is addressing that tonight. As for the Incident Report on 10/6/22, head board was a documentation error, it should read foot board. His Careplan and Kardex were updated to reflect that more assistance may be required during linen changes. Therapy is screening Guest for bed mobility, transfers and positioning.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred. The 10/6/22 incident was discussed with the DON, she admitted that the incident report and the witness statements were confusing. The DON stated she completed follow up interviews with the staff involved to get a better understanding of the events. The DON admitted the clarifying follow up interviews were not part of the incident report. The DON stated the event occurred because R26 was not properly centered on the bed when staff were changing his sheets and the staff member could not hold him by themselves when he started to fall. The DON confirmed they have enough staff on day shift and second shift to be able to accommodate more than 2 workers assisting with future sheet changes. The DON stated this intervention had not been added to the care plan but was added as of 10/18/22.
On 10/19/22 at 9:15 AM, an observation was made of R26 in his room. R26 was in bed on his back with positioning wedges in place and the foot of his bed was viewed to be padded.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; with an initiated date on 4/16/2019. An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, physical assist of: 2 persons, .turn guest every 2 hours, all with initiated dates of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019. Another intervention was revised on 10/18/2022 titled BED MOBILITY: Resident requires total assistance of 2-3 staff to reposition and turn in bed. May require increased assistance with linen changes. The care plan printed 10/17/2022 revealed BED MOBILITY: Resident requires total assistance of 1-2 staff to reposition and turn in bed. The care plan was not changed with identified interventions related to the 10/6/22 incident until 10/18/2022.
Review of facility policy Fall Management with a last revised date of 7/14/21 revealed: The facility will identify hazards and guest/resident risk factors and implement interventions to minimize falls and risk of injury related to falls. Under the section Practice Guidelines: When a fall occurs .a fall huddle will be held to determine the root cause of the fall .The licensed nurse will complete: Incident/Accident Report .Review and/or revise care plan .The IDT will review all guest/resident falls within 24-72 hours .to evaluate/investigate the circumstances and probable cause for the fall, review/modify the plan of care to minimize repeat falls and update the guest/resident kardex as needed .A 'Guest/Resident at Risk' meeting will be conducted at least monthly by the Interdisciplinary Team. Guests/residents reviewed during the meeting are as follows: Guests/residents that had a fall since the previous meeting .The DON/designee will document any changes in the care plan and kardex at the meeting .The Director of Nursing or designee will print the monthly report .to track and trend falls in the facility. This data .will be analyzed and presented to the QAPI committee for ongoing recommendations .
Based on observations, interviews, and record review, the facility failed to prevent accidents and injuries related to transfers and falls for 3 Residents (R19. R26 and R41) resulting in R19 having multiple falls causing a fracture, bruises/lacerations, R26 sustaining multiple abrasions, and R41 having falls with potential for injury.
Findings included:
Review of the facility Fall Management policy dated effective 8/18/22, revealed, The facility will identify hazards and guest/resident risk factors and implement interventions to minimize falls and risk of injury related to falls. Overview. Each guest/resident is assisted in attain/maintain his or her highest practical level of function by providing the guest/resident adequate supervision, assistive devices and/or functional programs as appropriate to minimize the risk of falls. Guests/residents will be evaluated by the interdisciplinary team for their risk for falls. A plan of care is developed and implemented based on this evaluation with ongoing review. If a fall occurs, the interdisciplinary team conducts an evaluation to ensure appropriate measures are in place to minimize the risk of future falls. The Director of Nursing/designee is responsible for coordination of an interdisciplinary approach to manage the process for prediction, risk evaluation, treatment, evaluation, and monitoring of guest/residents falls. In the Practice Guideline section 4. The licensed nurse will complete: Incident/Accident Report. Review and/or revise care plan and guest/resident Kardex. Document in the medical record and on the 24-Hour Report/dashboard. Initiate the Post-Fall evaluation. Document in the progress notes for 72-hours follow the fall. 9. The IDT (interdisciplinary team) will assure the Post-Fall Evaluation is competed within 24-72 hours.
R19
Review of R19's face sheet revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: unsteady on feet, muscle weakness, chronic pain and vascular dementia. R19 was not her own responsible party.
Review of R19's care plan revealed a care plan for Ambulation, R19 unable to ambulate independently R/T (related to): unsteady gait, decreased safety awareness, impaired cognition, needs assistive device, weakness, ataxia (impaired coordination). Initiated 6/11/19 and revision on 6/10/22. Interventions included: ambulate with FWW (front wheeled walker) and 1 person assistance, encourage large, even steps, and limit distractions.
Review of R19' care plan revealed a care plan for R19 is at risk for fall related injury and falls R/T (related to): history of falls, HOH (hard of hearing), impaired vision, dementia, guest self-transfers without using call light. Date initiated: 6/10/19 and Revision on 9/24/21. The goal was, Will be free from injury related to falls through the review date: Date Initiated 6/10/19. Target date: 11/20/22. Interventions included: anticipate and meet needs, encourage guest to wear non-skid socks at all times, assist guest as needed 5/25/21, Encourage resident to rest in chair or bed when she appears fatigued 6/21/22, pressure alarms to bed and chair upon return from Hospital, 8/14/22.
Review of R19 incident report dated 12/4/21 at 9:45 AM revealed, R19 had an unwitnessed fall and was found on the floor at her bedside. R19 was injured noting a skin tear, hematoma/bruise. The intervention to prevent recurrence was to move her closer to the nurse's station.
Review of the Post Fall Evaluation for the fall on 12/4/21 at 9:45 AM revealed, the root cause was R19 got tangled in her bedding. R19 did not use her call light and already had a fall alarm.
Review of R19's incident report dated 2/9/22 at 03:00 AM revealed she had an unwitnessed fall in the bathroom when she self-transferred to the bathroom. R19's physician was notified she had a fracture at 12:30 PM. No indication of new intervention place to increase supervision or assistance.
Review of R19's progress note dated 2/9/22 at 12:42 PM revealed Radiology report received from (name of company) show acute fracture of left superior pubic ramus.
Review of R19's incident report dated 2/13/22 at 5:40 pm, revealed she had a witnessed fall getting out of bed. R19's bed alarm was turned off. The intervention was to turn the alarm on. There was no indication if staff saw the fall or what they attempted to do to prevent the fall. The root cause revealed boxes were checked for mood or mental status, amount of assistance in effect, alarm and footwear.
Review of R19's incident report dated 7/7/22, no time, revealed R19 self-transferred and stated she was going to use the bathroom. The note documented R19's fall alarm was sounding. There was no indication the fall was witnessed or how long the alarm was sounding before she was found on the floor. The new interventions were encouraged call light use, and place on 2-hour toilet plan. 2-hour toilet assistance is the standard of care. No increased supervision or assistance was placed after this fall.
Review of a Post Fall Evaluation for R19 dated 7/7/22 at 10:07 AM repeated the information found for the incident report date 7/7/22 with no time. There was no indication R19 was provided any increase supervision or assistance after this fall. The root cause area was not completed. The New Interventions after IDT (interdisciplinary team) review was not completed.
Review of R19's incident report dated 8/14/22 at 6:00 PM revealed R19 had an unwitnessed fall and was found on the floor next to her bed.
Review of a Post Fall Evaluation for R19 dated 8/14/22 at 6:00 PM revealed R19 had an alarm on, and it was sounding at the time of the fall. The root cause and new intervention section of the form were not completed. No indication R19 was provided any increased supervision or assistance.
Review of R19's incident report dated 8/28/22 at 2:30 AM revealed R19 was found on the floor after her roommate called for assistance. R19 sustained multiple skin tears and bruises. There was no indication increased supervision or assistance was provided after this fall.
Review of a Post Fall Evaluation for R19 date 8/28/22 at 2:30 AM revealed the root cause was footwear. The new intervention was grippy socks.
Review of R19 care plan revealed R19 was to have grippy socks in place at all times since 5/21/22. No new interventions for increased supervision or assistance were noted.
Review of R19's incident report dated 9/14/22 at 5:00 AM revealed she was found on the floor in her bedroom. R19 was on her way back to bed after using the bathroom. R19 sustained a laceration to her head and a skin tear to her left upper arm and was sent to the emergency room. There was no indication any interventions were placed for increased supervision or assistance. There was no investigation or root cause noted.
Review of R19's incident report dated 10/14/22 at 8:15 PM revealed R19 was found on the floor next to her bed. R19's alarm was sounding, and her roommate was calling out. There was no indication how long the alarm was sounding or when the roommate started calling for assistance. There was no indication of any new interventions placed.
Review of Post Fall Evaluation for R19 dated 10/14/22 at 8:15 PM revealed the same information in the incident report with the same date and time. The root cause and new intervention section of the form were not completed. No new interventions to increase supervision or assistance was located for this fall.
On 10/18/22 at 11:55 AM, R19's 8 falls from 12/4/21 to 10/14/22 were reviewed with the Director of Nursing (DON), the DON did not have any investigation or additional information to provide about the 8 falls. The DON did not have any information that indicated the facility had assessed R19's wake/sleep cycle, toilet needs or times she required additional supervision. The DON confirmed the facility policy was not followed for doing a root cause after each fall. The DON could not locate any information on how often R19 was attempting to self-transfer, or any interventions placed that would have increased R19's supervision and assistance after her last 7 falls.
R41
Review of R41's face sheet revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: nontraumatic subarachnoid hemorrhage (brain injury), lack of coordination, unsteady on feet, and cognitive communication deficit. R41 was not his own responsible party.
Review of R41's base line care plan dated 10/4/22 provided no indication that R41's fall history was reviewed.
Review of R41's care plan for Activities of Daily Living (ADL) dated 9/29/22 revealed he required assistance of 2 people for bed mobility, transfers, bathing and toilet use. He was to use a wheelchair for mobility as he was not able to walk. As of 10/10/22 he was to have his bed against the wall in low position and a mattress with a concave parameter.
Review of R41's care plan for falls dated initiated 9/30/22 and revision on 10/10/22 revealed interventions that included: lock wheels on wheelchair prior to transfers, observe for fatigue and unsteadiness and encourage rest periods as need, observe for ineffectiveness and side effects R/T (related to) psychotropic drug use, report abnormal findings, offer to get dressed in morning as allows, put call light in reach, assist and anticipate needs. (no interventions were noted for any times supervision was needed.
Review of R41's incident report dated 9/30/22 at 12:43 PM revealed, oriented to person, confused, was ambulating in his room without assistance, was admitted within the last 72 hours and slid to the floor, There was no witness to the event.
Review of a Post Fall Evaluation dated 9/30/22 at 12:45 PM revealed he had an unwitnessed fall and was found sitting on the floor facing the window. Prior to being found on the floor he had been in his wheelchair. R41 had been observed 15 minutes prior to being found on the floor. The root cause was environmental factors/items out of reach and mood or mental status. The section for interventions were left blank.
Review of R41's progress note dated 10/12/22 at 3:18 PM revealed he was standing as he turned toward his bed, lost his balance. R41 was observed during medication pass. The morning of 10/12/22, R41 was in a gown, and he took himself in his wheelchair to the nurse's station. He was returned to his room to get dressed and brought back out of his room.
Review of R41's incident report for 10/12/22 at 2:30 PM revealed he was standing at his closet, turned towards the bed and lost his balance and hit his head on the overbed table. The immediate action taken was to assist R41 with dressing during am care, prior to breakfast as tolerate. The fall was at 2:30 pm and according to the progress note written on 10/12/22 at 3:18 PM he was dressed prior to the fall. Standard care would be to do morning care and assist a resident get dressed. There was no indication of any increased supervision or assistance placed after this fall. No Post Fall Evaluation was provided for this fall.
During an interview with Certified Nurse Aide (CNA) A on 10/18/22 at 3:54 PM, CNA A said she routinely cares for R41. CNA A said R41 self-transfers throughout the day. CNA A was questioned as to why he was care planned to need assistance of 2 people if he was strong enough to self-transfer. CNA A said R41 gets physically aggressive with care and 2 staff are needed as he grabs and pinches them. CNA A was asked if the facility had a program or place for residents that do not have any safety awareness and are at risk of falling. CNA A, responded, no we just do our best to do frequent checks. CNA A was asked if she documents R41's self-transfers or unsafe behavior and she said she does not have a place to document that kind of information.
During an interview with the DON on 10/18/22 at 4:18 PM the DON was asked if they had any assessments for R41 that would indicate when he was awake/sleeping, needed to use the toilet, times of self-transferring or other means of anticipating his needs for assistance. The DON said they do not document/assess these areas. R41's incident reports were reviewed, and the DON confirmed no increase in assistance or supervision was provided after both falls. R41's care plan was reviewed, and it did not provide any specific information on how to supervise him to prevent falls.
R41 was observed on multiple occasions on 10/18/22 (10:49 AM) and 10/19/22 (7:45 A[TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to report multiple unwitnessed injuries for one Resident ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to report multiple unwitnessed injuries for one Resident (R26) reviewed for abuse. This deficient practice resulted in the allegations not being reported to the State Agency and the potential for undetected abuse or neglect.
Findings include:
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; Provide total assistance to reposition frequently as needed; all with an initiated date on 4/16/2019. An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, with initiated date of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019.
Review of facility policy Abuse Prohibition Policy with a last revised date of 9/9/22 revealed Allegations of guest/resident abuse, exploitation, neglect, misappropriation of property, adverse event or mistreatment shall be thoroughly investigated and documented by the Administrator, and reported to the appropriate state agencies . In the Definitions section, Injuries of unknown source are defined as An injury should be classified as an 'injury of unknown source' when ALL of the following criteria are met: The source of the injury was not observed by any person; and the source of the injury could not be explained by the guest/resident; and the injury is suspicious because of the extent of the injury or the location of the injury .or the number of injuries observed at one particular point in time or the incidence of injuries over time. In the section Identification: the facility Quality Assurance Performance Improvement Committee will investigate occurrences, patterns and trends that may indicate the presences of abuse, neglect, or misappropriation of guest/resident property and to determine the direction of the investigation/intervention .Identification through the safety program begins with the Incident Report .The Director of Nursing and Administrator review all incident reports to identify and further investigate any suspicious incidents . In the section Investigation, The Director of Nursing or designee will complete an assessment of guest(s)/resident(s) and document findings in the medical record. An Incident Report .will be completed and A preliminary, on-site investigation will be initiated within twenty-four (24) hours of any report.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to fully investigate multiple unwitnessed injuries for on...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to fully investigate multiple unwitnessed injuries for one Resident (R26) reviewed for abuse, resulting in the potential for abuse going undetected, causes of abuse going undetected, and residents not being protected from incidents of abuse.
Findings include:
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; Provide total assistance to reposition frequently as needed; all with an initiated date on 4/16/2019. An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, with initiated date of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019.
Review of facility policy Abuse Prohibition Policy with a last revised date of 9/9/22 revealed Allegations of guest/resident abuse, exploitation, neglect, misappropriation of property, adverse event or mistreatment shall be thoroughly investigated and documented by the Administrator, and reported to the appropriate state agencies . In the Definitions section, Injuries of unknown source are defined as An injury should be classified as an 'injury of unknown source' when ALL of the following criteria are met: The source of the injury was not observed by any person; and the source of the injury could not be explained by the guest/resident; and the injury is suspicious because of the extent of the injury or the location of the injury .or the number of injuries observed at one particular point in time or the incidence of injuries over time. In the section Identification: the facility Quality Assurance Performance Improvement Committee will investigate occurrences, patterns and trends that may indicate the presences of abuse, neglect, or misappropriation of guest/resident property and to determine the direction of the investigation/intervention .Identification through the safety program begins with the Incident Report .The Director of Nursing and Administrator review all incident reports to identify and further investigate any suspicious incidents . In the section Investigation, The Director of Nursing or designee will complete an assessment of guest(s)/resident(s) and document findings in the medical record. An Incident Report .will be completed and A preliminary, on-site investigation will be initiated within twenty-four (24) hours of any report.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a baseline care plan and care conference within 48 hours o...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a baseline care plan and care conference within 48 hours of admission for two residents (R11 and R41), resulting in a potential for delay in a plan of care and unmet needs.
Findings include:
R11
Review of face sheet and electronic medical record for R11 revealed they admitted to the facility on [DATE] with diagnoses that included: chronic obstructive pulmonary disease, dementia, anemia, depression and alcohol-induced psychotic disorder and amnestic disorder. R7 was listed as her own responsible party, but was also listed to have a guardian on her face sheet.
Review of R11's electronic medical records revealed no progress note to indicate a baseline care conference was completed. A request was made to the facility on [DATE] at 1:13 PM for a baseline care plan for R11. A document was provided that was undated and unsigned. A follow up request was made to the facility on [DATE] at 2:28 PM for proof of when the care plan was completed or a signed copy. The same document was provided by the facility on 10/18/22 4:39 PM. An additional request was made at 10/18/22 at 4:43 PM asking if there was any proof when a baseline care conference was completed and who was present or a signed copy that was given to the resident or representative. On 10/18/22 at 4:49 PM an additional document was received that was labeled as 72 Hour admission Conference. The effective date was 4/25/22 at 12:45 PM. There was no signature indicating a copy of the care plan was provided to the resident or responsible party.
On 10/19/22 at 08:30 AM an interview was completed with Social Services Worker (SS) C. SS C was asked why a baseline care plan and care conference was not completed until 4/25/22 when R11 admitted to the facility on [DATE]. SS C stated social services arranges care conferences. For R11, she was trying to arrange a care conference with the guardian, who is a public guardian and at times this can be difficult due to the guardian's schedule. SS C stated the guardian was newly appointed to the resident so did not have much to contribute to the care conference and was learning about R11's needs during the care conference. SS C stated she does work some weekends but not all, but there is no one to cover care conferences if she is not working a weekend. SS C stated she was not aware the conference and baseline care plan had to be completed within 48 hours and would work on a plan to meet that requirement.
Review of R41's face sheet revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: nontraumatic subarachnoid hemorrhage (brain injury), lack of coordination, unsteady on feet, and cognitive communication deficit. R41 was not his own responsible party.
Review of R41's base line care plan revealed it was dated 10/4/22, 5 days after admission. (Required within 48 hours of admission).
During an interview with the Director of Nursing (DON) on 10/19/22 at 9:22 AM, the DON confirmed R41's baseline care plan was not completed within 48 hours of admission. The DON was not able to locate any interventions for the care plan. The care plan goals were not specific. The first goal was, Will improve/maintain current level of function in Bed Mobility, Transfers, Eating, Dressing, Toilet Use, and Personal Hygiene, ADL (activities of daily living) Score through the review date. (no indication of current abilities of ADL score was provided). There was no indication if therapy services were going to be provided. There was no indication of a discharge plan. The baseline care plan did not review any history or concerns discussed. The
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow Standards of Nursing Practice and Facility Pol...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow Standards of Nursing Practice and Facility Policy for 1 sampled resident (R2) reviewed for tube feedings, resulting in the potential for infection, discomfort, and an overall decline in health.
Findings include:
R2
Review of face sheet and electronic medical record for R2 revealed she initially admitted to the facility on [DATE] with diagnosis that included: Huntington's disease, muscle wasting and atrophy, gastrostomy status (feeding tube), depression, anxiety and contractures. R2 was not her own responsible party.
On initial tour of the facility on 10/17/22, a sign titled Enhanced Barrier Precautions was viewed on R2's door. On 10/17/22 at 10:45 AM, an interview was completed with the Director of Nursing (DON) regarding the noted precautions on the door of R2 and other residents. The DON stated R2 was on enhanced barrier precautions due to having a feeding tube. The DON stated that while providing direct care to the resident staff should be wearing a gown and gloves. Further review of sign Enhanced Barrier Precautions revealed Providers and Staff Must .wear gloves and a gown for the following High-Contact Resident Care Activities .Device care or use .feeding tube .
On 10/17/22 at 11:13 AM, R2 was observed in her room. She was laying in bed and her tube feed was viewed to not be running. An interview was attempted with R2, but she was not understandable. R2 responded with some vocalization and made eye contact but was not able to be understood.
On 10/18/22 at approximately 9:00 AM R2's PEG tube insertion site was viewed. The dressing around the site was dry, but undated.
Review of R2's progress notes revealed drainage around the resident's PEG (feeding) tube documented on several occasions as well as notes related to tube malfunction. On 9/17/22: Feeding tube has come apart 3 times during shift. Needs to be taped to stay together; 9/19/22: continued to monitor tube feeding equipment repeated malfunction, notified provider & admin ordered new connector; 9/21/22: Cont. with 200cc bolus feeds q (every) 4 hr until replacement tube put in; 9/25/22: Leaking large amount liquid around feeding tube after bolus feedings. Dressing around tube saturated within 2 hours. Discussed using pump instead of bolus (feedings) with nurse on call .; 09/26/22: No further excessive leaking noted around feeding tube; 10/14/22: resident was found to have completely saturated dressing on PEG tube this morning. Drainage was dark brown/black in color. [Dr E] was notified at 0626 and states, 'keep an eye on it for now.' No further orders received. Scant bloody drainage noted when assessed at 1000; 10/17/22: small amount of brownish drainage noted around peg tube each day over the weekend.
Review of physician notes authored by Doctor E revealed a note on 9/20/22 at 8:54 AM that included .There has been a malfunction of her feeding system and replacement parts have been ordered. OK for bollus (sp) feeding until repairs are completed . The same note was included in a physician note on 10/18/22 at 10:27 AM. There was no notation this this concern was resolved and no corresponding orders were viewed in R2's EMR. It was not clear to what extent Doctor E completed a physical examination of R2 during either visit.
Observations were made of R2 on 10/18/22 at approximately 4:00 PM and 10/19/22 at approximately 9:00 AM, she was viewed to be in bed with tube feed running on a continous feed and not bolus feed.
On 10/19/22 at 9:45 AM an interview was completed with the DON regarding R2. The DON was asked if R2 had a continued malfunction of her PEG tube due to the 9/20/22 and 10/18/22 physician progress notes. The DON reviewed the notes and stated that it looked like Doctor E did not revise his previous note on 10/18/22 and had copied his note from 9/20/22. The DON stated R2 did have a PEG tube malfunction, but it was fixed. The DON stated R2's PEG tube had been popping apart during the tube feeds. The DON was asked when the concern was corrected and she reviewed R2's progress notes. The DON stated she could not find the note where the tubing was fixed, but thought it was fixed around 9/22/22. The DON stated she would try to contact the unit manager who fixed the tubing. The DON stated the unit manager should have entered a progress note when the tube was fixed.
On 10/19/22 at 10:05 AM, care was observed for R2. Upon entering the room the Enhanced Barrier Precautions sign was still viewed on the door. There was not a PPE (personal protective equipment) station hanging on the room door. A PPE station was viewed on the outside of the room door along with the Enhanced Barrier Precautions sign on another room on the same hall as R2's room. A PPE station was not immediately located in R2's room. Registered Nurse (RN) D entered the room to provide care for R2 feeding tube and already had gloves with them and was not viewed to obtain the PPE while in R2's room. RN D was observed to flush R2's feeding tube and remove the dressing around R2's feeding tube. RN D was wearing a surgical mask and gloves while providing care and did not don a surgical gown. During care, RN D pushed 50 cc of water into the PEG tube site, RN D was asked if they should push water or use gravity flow. RN D stated it was hard to drain with gravity so she does a gentle push. Review of the PEG tube site revealed a dressing dated 10/18, the dressing was fully saturated with brown liquid. Upon removal, the skin surrounding the insertion of the PEG tube was bright red approximately an inch around the insertion site. R2 was viewed to be uncomfortable as evidenced by her grimacing, squirming and making panicked moaning noises. Per review of the electronic medical record with RN D, it was documented that the dressing was last changed at 12:22 AM on 10/19/22. RN D agreed the amount of drainage on the dressing in less than 10 hours was concerning. RN D was informed that the DON would be alerted to the observations made with R2's PEG tube.
On 10/19/22 at 10:15 AM an interview was completed with the DON regarding the concerns with R2's PEG tube. The DON was alarmed to hear there was excessive drainage and excoriation to the skin surrounding R2's PEG tube. The DON reviewed the electronic medical record with the surveyor and reviewed R2 had previously been followed for redness around the PEG tube site, but it was healed as of 08/12/22. The DON stated she would contact Doctor E again. The DON stated Doctor E was contacted by staff on 10/14/22 related to the drainage, but the doctor gave no new orders. The DON stated they had not yet been able to determine the exact date the PEG tube was fixed in September. She believed it was approximately 9/22/22 but it was not documented. The orders for bolus to continuous feed changed on 9/22/22, so it was likely fixed at that time. The DON stated at the time that the PEG tube malfunctioned they did not have additional equipment in house to immediately rectify the issue, the facility now has 3 lumen tubes in stock if a future malfunction occurs.
On 10/19/22 at 11:40 AM an interview with completed with the DON. A review of tube feeding medication policy was completed and the DON confirmed all flushes and meds are given via gravity. The DON was asked if they had a policy or any reason to push the tube feeding flush for R2. The DON confirmed R2 is a gravity flush. The DON also noted doctor E is now treating the excoriated skin at the tube feeding site with antibiotics and they are monitoring the skin breakdown. The DON was not sure if the skin breakdown is related to pushing fluids through tube feed.
On 10/19/22 at 02:57 PM a follow up interview was completed with the DON, they spoke to the unit manager who repaired R2's PEG tube and they could not definitely recall when they fixed it.
On 10/19/22 at 3:30 PM a follow up interview was completed with the DON. R2's tube feeding orders were reviewed and it was determined R2's PEG tube orders were changed from 9/20/22-9/22/22 so this was likely when the equipment was on order to fix the malfunction and then it was fixed on 9/22/22 at some point. R2 remained on bolus feeds (a type of feeding where formula is administered directly in a shorter amount of time versus using a gradual pump) until 9/26/22 due to their normal formula not being available until 9/26/22.
Review of facility provided policy: Medications Administration- Enteral with a last revised date of 6/24/22 revealed instructions for medication administration for a resident with a feeding tube. The DON indicated this was the only policy they could locate that referred to the process for water flush and gravity flow versus syringe push through a PEG tube. Step 11 of the procedure section included .instill at least 15 ml of water into the tube through the syringe to check for patency via Gravity Flow. If water flows in easily, tube is patent. IF it flows in slowly, raise the syringe to increase pressure. If water does not flow properly, stop the procedure and notify the physician.
Review of R2's care plan revealed she is at risk for impaired skin integrity .r/r (related to) .PEG tube. Interventions include weekly head to toe skin assessments, document and report abnormal findings to the physician with a initiated date of 2/5/19. Another need is related to use of a PEG tube, goals include: will remain free of side effects or complications related to tube feeding and will be free of s/sx (signs and symptoms) of infection at insertion site both with an initiated date of 7/26/19. Interventions included: flush tube feed per physician orders, and provide care to tube site as ordered and observe for s/sx of irritation or infection. Report abnormal findings to physician as ordered. Another area of need with a last revised date of 7/20/22 was related to R2 has actual impairment to skin integrity related to MASD (moisture associated skin damage) near PEG Tube insertion site with interventions that included conduct weekly head to toe skin assessments and report new/abnormal findings to physicians as needed, observe for s/sx of infection of area .and report to physician as needed, and treatment per order.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to assess yearly competencies for 3 (D, F, and L) of 4 staff reviewed for yearly competencies, resulting in the potential for staff to lack th...
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Based on interview and record review, the facility failed to assess yearly competencies for 3 (D, F, and L) of 4 staff reviewed for yearly competencies, resulting in the potential for staff to lack the skills required to meet standards of care.
Findings include:
On 10/19/22 at 10:35 AM the Director of Nursing (DON) was asked to provided yearly competency reviews for Registered Nurse (RN) D and F and Certified Nurse Aide (CNA) K and L. On 10/19/22 at 11:25 AM, the DON said the only staff member with a yearly competency review was CNA K.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to respond to a registered pharmacist's monthly medication regimen rev...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to respond to a registered pharmacist's monthly medication regimen review recommendations for noted irregularities and interactions with rationale or a change in order for 1 resident (R26) of 5 reviewed for medication, resulting in the potential for medication side effects and interactions.
Findings include
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party. R26's doctor was noted to be Doctor E.
Review of R26's electronic medical record revealed on their May 2022 monthly pharmacy review, an irregularity was identified and provided to the physician for review. A request was made to the facility for the physician response to the pharmacy review. The pharmacy review was received by email on 10/18/22 at 2:21 PM.
Review of the document received from the facility was titled Potential Drug Interaction and dated 5/13/22. It was noted the Anti-diarrheal 2 MG Caplet (loperamide) interacts with Nuedexta 20-10 MG Capsule (medication for pseudobulbar affect). Use loperamide with caution in patients receiving inhibitors of CYP3A4, CYP2C8, and/or P-gp. Consider lower doses of loperamide in these patients and monitor for adverse effects, including QT prolongation (irregular heart rhythm). The manufacturer of lonafarnib recommends starting loperamide at a dose of 1 mg and slowly increasing the dose as needed. During concomitant therapy, monitor patients closely for prolongation of QT interval. Obtain serum calcium, magnesium, and potassium levels and monitoring ECG at regular intervals. Correct any electrolyte abnormalities. Instruct patients to report any irregular heartbeat, dizziness, or fainting. On the top upper left of the page there was what looked like a signature with no legible date.
An email was sent the Director of Nursing (DON) on 10/18/22 at 2:34 PM asking what the physician response was and if the notation on the page was the physician signature. The DON replied by email on 10/18/22 at 4:53 PM The Doctor wrote OK and then signed beneath it. There were no new orders received based on the recommendation.
On 10/19/22 at 08:52 AM a follow up interview was completed with the DON. It was discussed that the doctor did not respond with any reason as why no orders were changed. The DON agreed more information would be expected in a physician response to a pharmacy recommendation related to a drug interaction.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure consistent communication with Hospice services ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure consistent communication with Hospice services for care and updates to the resident's status for one Resident (Resident #27 (R27)) resulting in R27 not receiving Hospice visits as documented and Hospice not informed of a possible injury of unknown origin and the potential for all facility residents on Hospice to not receive consistent Hospice care.
Findings:
R27 was admitted to the facility 3/14/18 with diagnoses that included: Non-Traumatic Brain Dysfunction, Dementia, and Psychotic Disorder. Review of the Annual Minimum Data Set (MDS) dated [DATE] reflected R27 was on Hospice care and had no wounds or skin issues.
Review of the facility document titled Hospice admission Agreement revealed R27 was admitted to Hospice services on 9/6/22.
Review of Hospice nurse documentation dated but untimed on 10/7/(22) reflected Hospice visits were changed to weekly for R27. This indicated that the next Hospice nursing visit would be the week of 10/10/22 to 10/14/22. Review of Hospice documentation reflected that, as of 10/19/22, R27 had not been visited by Hospice nursing.
On 10/18/22 at 3:53 PM an interview was conducted with Social Worker (SW) C. SW C reported that coordination of Hospice care was a group effort but was mostly her responsibility. SW C reported that each Hospice discipline had its own schedule. SW C indicated that documentation by the Hospice nurse of a change to weekly visits meant that Hospice nursing, not the other Hospice disciplines, would be in weekly to see R27. SW C was informed that the last Hospice nurse documentation was eleven days prior on 10/7/22. SW C indicated she would contact Hospice to ensure R27 was receiving the care as planned. As of survey exit on 10/19/22 no further information had been provided by the facility or SW C.
On 10/19/22 at 10:04 AM an interview was conducted with the Director of Nursing (DON). The DON was asked who monitors Hospice services to ensure that the resident receives the Hospice care needed and agreed upon. The DON reported monitoring of Hospice care is a collaborative effort but that usually it is the SW who sends the referral and makes sure they (Hospice) come in. The DON was informed that a Hospice nurse documented on 10/7/22 that visits to R27 were changed to weekly but that no Hospice nurse has been in since. The DON reported that she would consult SW C and provide an update on the Hospice care of R27. As of survey exit on the afternoon of 10/19/22 no further information was provided by the DON or the facility.
The document provided by the facility titled Nursing Facility Agreement. The document reflected that This agreement was between (name of Hospice Service (HS)) and the facility. The document reflected R27 to be the Resident of concern effective 8/8/22. The Agreement reflected, 4. Duties and Obligations of Facility. 4.2 Designation of a Facility Interdisciplinary Group Member. Facility will designate a member of the Facility's interdisciplinary group (IDG Member) who is responsible to work with Hospice personnel to coordinate care provided to the Hospice Patient . The IDG Member is responsible for the following .4.2.2 Communicating with Hospice representatives and other healthcare providers .to ensure quality of care for the patient and family.
On 10/18/22 at 10:18 AM R27 was observed in an alternate Dining Room. Bruising was observed on the back of the left hand and wrist. On the right wrist and forearm dried, scabbed scratches approximately four inches long were observed. R27 did not indicate what had caused the bruising and scratches or when this had occurred.
Review of the Electronic Medical Record (EMR) for R27 did not reveal any documentation of the bruising or scratches of the left and right arms. The record did not reflect any incident that could have caused the skin alterations. Review of the Doctor's Orders did not reflect current orders for anticoagulant medication or for wound care. Review of the EMR Skin and Wound Total Body Skin assessment dated [DATE] did not reflect documentation of bruising or scabbed scratches. The documentation did not reflect Hospice services had been informed of the bruising or scratches.
On 10/18/22 at 10:22 AM the Director of Nursing (DON) was informed of the bruising and dry scabbed scratches noted by the surveyor on the upper extremities of R27. The DON was informed the surveyor was unable to locate any documentation in the EMR of these areas. The DON reviewed the EMR of R27 and reported she did not locate any documentation of the bruising or scabbed scratches either. The DON indicated that R27 was not receiving oral anticoagulants as he was on Hospice.
On 10/18/22 at 10:34 AM while at the Nurse Station the Nursing Home Administrator (NHA) was observed entering the alternate dining room where R27 was sitting. The NHA was then observed leaving the alternate dining room and approached Registered Nurse (RN) F, who was seated at the nurse's station, and instructed RN F to assess R27 as he had bruising on his left hand and scratches on his right forearm.
ON 10/19/22 3:46 PM the surveyor was Informed by the NHA that the bruising and scratches were reported as an injury of unknown origin to the State Agency on 10/18/22. This was verified by the surveyor.
As of survey exit on the afternoon of 10/19/22 no documentation was found that reflected Hospice had been informed that R27 had an injury of unknown origin that had been reported to the State Agency on 10/18/22.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure staff used required PPE during their shift and...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure staff used required PPE during their shift and in the process of providing care to a resident (R2) on enhanced barrier precautions, resulting in a potential for spread of disease in a vulnerable population.
Findings include:
R2
Review of face sheet and electronic medical record for R2 revealed she initially admitted to the facility on [DATE] with diagnosis that included: Huntington's disease, muscle wasting and atrophy, gastrostomy status (feeding tube), depression, anxiety and contractures. R2 was not her own responsible party.
On initial tour of the facility on 10/17/22, a sign titled Enhanced Barrier Precautions was viewed on R2's door. On 10/17/22 at 10:45 AM, an interview was completed with the Director of Nursing (DON) regarding the noted precautions on the door of R2 and other residents. The DON stated R2 was on enhanced barrier precautions due to having a feeding tube. The DON stated that while providing direct care to the resident staff should be wearing a gown and gloves.
Further review of sign Enhanced Barrier Precautions revealed Providers and Staff Must .wear gloves and a gown for the following High-Contact Resident Care Activities .Device care or use .feeding tube .
On 10/19/22 at 10:05 AM, care was observed for R2. Upon entering the room the Enhanced Barrier Precautions sign was still viewed on the door. There was not a PPE (personal protective equipment) station hanging on the room door. A PPE station was viewed on the outside of the room door along with an Enhanced Barrier Precautions sign on another room on the same hall as R2's room. A PPE station was not immediately located in R2's room.
Registered Nurse (RN) D entered the room to provide care for R2 feeding tube and already had gloves with them and was not viewed to obtain the PPE while in R2's room. RN D was observed to flush R2's feeding tube and remove the dressing around R2's feeding tube. RN D was wearing a surgical mask and gloves while providing care and did not don a surgical gown.
During an interview with the Nursing Home Administrator (NHA) on 10/19/22 at 1:00 PM she stated that there was not enough PPE door stations for every room that needed enhanced barrier precautions. The NHA stated some rooms had PPE stations inside the rooms.
On 10/19/22 at 12:13 PM Registered Nurse (RN) D was observed coming out of a resident's room wearing a surgical mask.
On 10/19/22 at 12:22 PM an interview was conducted with RN D. RN D reported she has had education on covid 19 vaccinations and exemptions. RN D reported she is not vaccinated but has an exemption. RN D reported that she is not aware if a person with an exemption is required to wear different PPE but does have to test more. RN D reported she has not had any problems obtaining PPE at the facility.
On 10/19/22 at 12:40 PM an interview was conducted with the DON. The DON reported she is the certified Infection Preventionist (IP) for the facility. The DON reported that all staff are trained on Infection Control on initial orientation to the facility and yearly. The DON reported changes to the Infection Control policy or changes with COVID 19 requirements are presented at monthly staff meetings. The DON reported that PPE requirements are on labeled boards at the Nurse's station and that the boards outline what precautions are in place and what for. The DON reported that that stop signs are posted on the doors of residents that are under precautions and what precautions are in force. The DON reported that PPE is in Central Supply and the CNA's, Housekeeping and Laundry are responsible for keeping precaution rooms stocked with PPE. The DON reported the facility has ample PPE stating, we have an abundance. The DON reported staff are required to be vaccinated unless they have an exemption. The DON reported that staff with an exemption must wear an N95 mask all day when they are here (at the facility). The DON was informed that RN D has an exemption but is wearing a surgical mask. The DON indicated RN D recently returned from a leave but that the requirement to wear an N95 had not changed and that RN should be wearing one.
On 10/19/22 at 1:55 PM an observation and interview were conducted with the DON at the room of R2. The DON explained that the sign on the door indicated R2 was on Enhanced Barrier Precautions. The DON reported that Enhanced Barrier Precautions were implemented when a resident had an implanted device and that anyone providing direct care to a resident on Enhance Barrier Precautions is to be wearing gloves and a gown. The DON directed the surveyor to a set of plastic drawers on the far side of the Resident's room. The DON indicated that the gowns were available in the plastic drawers for direct care staff. However, the drawers were empty of gowns; no gowns were available for direct care staff. The DON reported she would obtain gowns and fill the drawers.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0711
(Tag F0711)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the physician notes reflected accurate represe...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the physician notes reflected accurate representations of the resident's current condition and meaningful assessments of the residents' condition were completed for 3 residents (R2, R26 and R27) reviewed, resulting in the potential for lack of coordination of care and insufficient treatment for a resident's current condition and needs.
Findings include:
R2
Review of face sheet and electronic medical record for R2 revealed she initially admitted to the facility on [DATE] with diagnosis that included: Huntington's disease, muscle wasting and atrophy, gastrostomy status (feeding tube), depression, anxiety and contractures. R2 was not her own responsible party.
On 10/17/22 at 11:13 AM, R2 was observed in her room. She was laying in bed and her tube feed was viewed to not be running. An interview was attempted with R2, but she was not understandable. R2 responded with some vocalization and made eye contact but was not able to be understood.
On 10/18/22 at approximately 9:00 AM R2's PEG tube insertion site was viewed. The dressing around the site was dry, but undated.
Review of R2's progress notes revealed drainage around the resident's PEG (feeding) tube documented on several occasions as well as notes related to tube malfunction. On 9/17/22: Feeding tube has come apart 3 times during shift. Needs to be taped to stay together; 9/19/22: continued to monitor tube feeding equipment repeated malfunction, notified provider & admin ordered new connector; 9/21/22: Cont. with 200cc bolus feeds q (every) 4 hr until replacement tube put in; 9/25/22: Leaking large amount liquid around feeding tube after bolus feedings. Dressing around tube saturated within 2 hours. Discussed using pump instead of bolus (feedings) with nurse on call .; 09/26/22: No further excessive leaking noted around feeding tube; 10/14/22: resident was found to have completely saturated dressing on PEG tube this morning. Drainage was dark brown/black in color. [Dr E] was notified at 0626 and states, 'keep an eye on it for now.' No further orders received. Scant bloody drainage noted when assessed at 1000; 10/17/22: small amount of brownish drainage noted around peg tube each day over the weekend.
Review of physician notes authored by Doctor E revealed a note on 9/20/22 at 8:54 AM that included .There has been a malfunction of her feeding system and replacement parts have been ordered. OK for bollus (bolus) feeding until repairs are completed . The same note was included in a physician note on 10/18/22 at 10:27 AM. There was no notation this this concern was resolved and no corresponding orders were viewed in R2's EMR. It was not clear to what extent Doctor E completed a physical examination of R2 during either visit.
Observations were made of R2 on 10/18/22 at approximately 4:00 PM and 10/19/22 at approximately 9:00 AM, she was viewed to be in bed with tube feed running as a continuous feed.
On 10/19/22 at 9:45 AM an interview was completed with the DON regarding R2. The DON was asked if R2 had a continued malfunction of her PEG tube due to the 9/20/22 and 10/18/22 physician progress notes. The DON reviewed the notes and stated that it looked like Doctor E did not revise his previous note on 10/18/22 and had copied his note from 9/20/22. The DON stated R2 did have a PEG tube malfunction, but it was fixed. The DON stated R2's PEG tube had been popping apart during the tube feeds.
On 10/19/22 at 10:05 AM, care was observed for R2. Review of the PEG tube site revealed a dressing dated 10/18, the dressing was fully saturated with brown liquid. Upon removal, the skin surrounding the insertion of the PEG tube was bright red approximately an inch around the insertion site. R2 was viewed to be uncomfortable as evidenced by her grimacing, squirming and making panicked moaning noises. Per review of the electronic medical record with RN D, it was documented that the dressing was last changed at 12:22 AM on 10/19/22. RN D agreed the amount of drainage on the dressing in less than 10 hours was concerning. RN D was informed that the DON would be alerted to the observations made with R2's PEG tube.
On 10/19/22 at 10:15 AM an interview was completed with the DON regarding the concerns with R2's PEG tube. The DON was alarmed to hear there was excessive drainage and excoriation to the skin surrounding R2's PEG tube. The DON reviewed the electronic medical record with the surveyor and reviewed R2 had previously been followed for redness around the PEG tube site, but it was healed at of 08/12/22. The DON stated she would contact Doctor E since he was contacted by staff on 10/14/22 related to the drainage, but gave no new orders.
Review of R2's care plan revealed she is at risk for impaired skin integrity .r/r (related to) .PEG tube. Interventions include weekly head to toe skin assessments, document and report abnormal findings to the physician with a initiated date of 2/5/19. Another need is related to use of a PEG tube, goals include: will remain free of side effects or complications related to tube feeding and will be free of s/sx (signs and symptoms) of infection at insertion site both with an initiated date of 7/26/19. Interventions included: flush tube feed per physician orders, and provide care to tube site as ordered and observe for s/sx of irritation or infection. Report abnormal findings to physician as ordered. Another area of need with a last revised date of 7/20/22 was related to R2 has actual impairment to skin integrity related to MASD (moisture associated skin damage) near PEG Tube insertion site with interventions that included conduct weekly head to toe skin assessments and report new/abnormal findings to physicians as needed, observe for s/sx of infection of area .and report to physician as needed, and treatment per order.
R26
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party. R26's doctor was noted to be Doctor E
Review of R26's electronic medical record revealed on their May 2022 monthly pharmacy review, an irregularity was identified and provided to the physician for review. A request was made to the facility for the physician response to the pharmacy review. The pharmacy review was received by email on 10/18/22 at 2:21 PM.
Review of the document received from the facility was titled Potential Drug Interaction and dated 5/13/22. It was noted the Anti-diarrheal 2 MG Caplet (loperamide) interacts with Nuedexta 20-10 MG Capsule (medication for pseudobulbar affect). Use loperamide with caution in patients receiving inhibitors of CYP3A4, CYP2C8, and/or P-gp. Consider lower doses of loperamide in these patients and monitor for adverse effects, including QT prolongation (irregular heart rhythm). The manufacturer of lonafarnib recommends starting loperamide at a dose of 1 mg and slowly increasing the dose as needed. During concomitant therapy, monitor patients closely for prolongation of QT interval. Obtain serum calcium, magnesium, and potassium levels and monitoring ECG at regular intervals. Correct any electrolyte abnormalities. Instruct patients to report any irregular heartbeat, dizziness, or fainting. On the top upper left of the page there was what looked like a signature with no legible date.
An email was sent the Director of Nursing (DON) on 10/18/22 at 2:34 PM asking what the physician response was and if the notation on the page was the physician signature. The DON replied by email on 10/18/22 at 4:53 PM The Doctor wrote OK and then signed beneath it. There were no new orders received based on the recommendation.
On 10/19/22 at 08:52 AM a follow up interview was completed with the DON. It was discussed that the doctor did not respond with any reason as why no orders were changed. The DON agreed more information would be expected in a physician response to a pharmacy recommendation related to a drug interaction.
R27
R27 was admitted to the facility 3/14/18 with diagnoses that included: Non-Traumatic Brain Dysfunction, Dementia, and Psychotic Disorder. Review of the Annual Minimum Data Set (MDS) dated [DATE] reflected R27 was on Hospice care and had no wounds or skin issues.
Review of the Electronic Medical Record (EMR) for R27 reflected documentation of a Physician evaluation completed on 10/11/22 at 9:35 AM. The entry reflected that R27, now has a referral to hospice and we are awaiting them to come admit. The medical record also reflected documentation that R27 was Positive for wound. No description of the current status of the wound was documented. No treatment plan or Doctor's Orders were entered or revised regarding the wound on the date of this entry.
Review of the EMR for R27 did not reflect a Doctor's Order for Hospices services. However, documentation was reviewed that R27 had been admitted approximately five weeks prior to the Doctor's entry of 10/11/22 despite no Doctor's Orders for these services.
Documentation of Hospice evaluations and other Hospice services were readily available from the facility. Review of the EMR did not reveal any documentation that R27 had a wound. Further review of the EMR revealed Physician documentation dated 9/13/22. Review of the 9/13/22 entry revealed, now has a referral to hospice and we are awaiting them to come admit. This entry also reflected documentation that R27 was Positive for wound. This indicated the entry of 10/11/22 was a copied and pasted entry of 9/13/22 and did not accurately reflect the Resident's status on 10/11/22. Review of the Physician's entries of 8/9/22 and 7/12/22 also reflected documentation the R27 was positive for wound despite no other documentation that a wound was present.
On 10/19/22 at 10:04 AM an interview was conducted with the Director of Nursing (DON) The DON reported that there should be a Doctor's Order for Hospice for R27. The DON reported that, despite the repeated documentation of the Physician, R27 does not have a wound. The DON indicated that in the future she would have to monitor the Physicians documentation for accuracy.
An interview with the Nursing Home Administrator (NHA) on 10/19/22 at 1:00PM regarding the Quality Assurance and Performance Improvement (QAPI) program. Concerns regarding residents who's physician was Doctor E. It was discussed that issues regarding complete and thoughtful responses to medical conditions and physician notes that did not capture the current resident condition were identified during the survey process. The NHA was further questioned why doctor E was the physician for a majority of residents in the facility, yet he does not attend QAPI meetings and another doctor is the medical director, the NHA stated Doctor E will be sitting in on QA meeting from now on.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure complete and accurate medical records for thre...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure complete and accurate medical records for three residents ((R2), R26 and R27) resulting in undocumented and incorrectly documented pertinent information regarding the Resident's medical history and status and the potential for all facility residents to have inaccurate health records from which other health professionals may base future care on.
Findings:
R2
Review of face sheet and electronic medical record for R2 revealed she initially admitted to the facility on [DATE] with diagnosis that included: Huntington's disease, muscle wasting and atrophy, gastrostomy status (feeding tube), depression, anxiety and contractures. R2 was not her own responsible party.
On 10/17/22 at 11:13 AM, R2 was observed in her room. She was laying in bed and her tube feed was viewed to not be running. An interview was attempted with R2, but she was not understandable. R2 responded with some vocalization and made eye contact but was not able to be understood.
On 10/18/22 at approximately 9:00 AM R2's PEG tube insertion site was viewed. The dressing around the site was dry, but undated.
Review of R2's progress notes revealed drainage around the resident's PEG (feeding) tube documented on several occasions as well as notes related to tube malfunction. On 9/17/22: Feeding tube has come apart 3 times during shift. Needs to be taped to stay together; 9/19/22: continued to monitor tube feeding equipment repeated malfunction, notified provider & admin ordered new connector; 9/21/22: Cont. with 200cc bolus feeds q (every) 4 hr until replacement tube put in; 9/25/22: Leaking large amount liquid around feeding tube after bolus feedings. Dressing around tube saturated within 2 hours. Discussed using pump instead of bolus (feedings) with nurse on call .; 09/26/22: No further excessive leaking noted around feeding tube; 10/14/22: resident was found to have completely saturated dressing on PEG tube this morning. Drainage was dark brown/black in color. [Dr E] was notified at 0626 and states, 'keep an eye on it for now.' No further orders received. Scant bloody drainage noted when assessed at 1000; 10/17/22: small amount of brownish drainage noted around peg tube each day over the weekend.
Review of physician notes authored by Doctor E revealed a note on 9/20/22 at 8:54 AM that included .There has been a malfunction of her feeding system and replacement parts have been ordered. OK for bollus (bolus) feeding until repairs are completed . The same note was included in a physician note on 10/18/22 at 10:27 AM. There was no notation this this concern was resolved and no corresponding orders were viewed in R2's EMR. It was not clear to what extent Doctor E completed a physical examination of R2 during either visit.
Observations were made of R2 on 10/18/22 at approximately 4:00 PM and 10/19/22 at approximately 9:00 AM, she was viewed to be in bed with tube feed running on a continuous feed.
On 10/19/22 at 9:45 AM an interview was completed with the DON regarding R2. The DON was asked if R2 had a continued malfunction of her PEG tube due to the 9/20/22 and 10/18/22 physician progress notes. The DON reviewed the notes and stated that it looked like Doctor E did not revise his previous note on 10/18/22 and had copied his note from 9/20/22. The DON stated R2 did have a PEG tube malfunction, but it was fixed. The DON stated R2's PEG tube had been popping apart during the tube feeds. The DON was asked when the concern was corrected and she reviewed R2's progress notes. The DON stated she could not find the note where the tubing was fixed, but thought it was fixed around 9/22/22. The DON stated she would try to contact the unit manager who fixed the tubing. The DON stated the unit manager should have entered a progress note when the tube was fixed.
On 10/19/22 at 10:05 AM, care was observed for R2. RN D was observed to flush R2's feeding tube and remove the dressing around R2's feeding tube. Review of the PEG tube site revealed a dressing dated 10/18, the dressing was fully saturated with brown liquid. Upon removal, the skin surrounding the insertion of the PEG tube was bright red approximately an inch around the insertion site. R2 was viewed to be uncomfortable as evidenced by her grimacing, squirming and making panicked moaning noises. Per review of the electronic medical record with RN D, it was documented that the dressing was last changed at 12:22 AM on 10/19/22. RN D agreed the amount of drainage on the dressing in less than 10 hours was concerning. RN D was informed that the DON would be alerted to the observations made with R2's PEG tube.
On 10/19/22 at 10:15 AM an interview was completed with the DON regarding the concerns with R2's PEG tube. The DON was alarmed to hear there was excessive drainage and excoriation to the skin surrounding R2's PEG tube. The DON reviewed the electronic medical record with the surveyor and reviewed R2 had previously been followed for redness around the PEG tube site, but it was healed at of 08/12/22. The DON stated she would contact Doctor E since he was contacted by staff on 10/14/22 related to the drainage, but gave no new orders. The DON stated they had not yet been able to determine the exact date the PEG tube was fixed in September. She believed it was approximately 9/22/22 but it was not documented. The orders for bolus to continuous feed changed on 9/22/22, so it was likely fixed at that time. The DON stated at the time that the PEG tube malfunctioned they did not have additional equipment in house to immediately rectify the issue, the facility now has 3 lumen tubes in stock if a future malfunction occurs.
On 10/19/22 at 02:57 PM a follow up interview was completed with the DON, they spoke to the unit manager and they could not definitely recall when they fixed the peg tube.
On 10/19/22 at 3:30 PM a follow up interview was completed with the DON. R2's tube feeding orders were reviewed and it was determined R2's PEG tube orders were changed from 9/20/22-9/22/22 so this was likely when the equipment was on order to fix the malfunction and then it was fixed on 9/22/22 at some point. R22 remained on bolus feeds (a type of feeding where formula is administered directly in a shorter amount of time versus using a gradual pump) until 9/26/22 due to their normal formula not being available until 9/26/22.
Review of R2's care plan revealed she is at risk for impaired skin integrity .r/t (related to) .PEG tube. Interventions include weekly head to toe skin assessments, document and report abnormal findings to the physician with a initiated date of 2/5/19. Another need is related to use of a PEG tube, goals include: will remain free of side effects or complications related to tube feeding and will be free of s/sx (signs and symptoms) of infection at insertion site both with an initiated date of 7/26/19. Interventions included: flush tube feed per physician orders, and provide care to tube site as ordered and observe for s/sx of irritation or infection. Report abnormal findings to physician as ordered. Another area of need with a last revised date of 7/20/22 was related to R2 has actual impairment to skin integrity related to MASD (moisture associated skin damage) near PEG Tube insertion site with interventions that included conduct weekly head to toe skin assessments and report new/abnormal findings to physicians as needed, observe for s/sx of infection of area .and report to physician as needed, and treatment per order.
R26
Review of face sheet and electronic medical record for R26 revealed he initially admitted to the facility on [DATE] with diagnosis that included: quadriplegia, dementia, traumatic brain injury, diabetes mellitus type 2, anxiety, depression, chronic pain, contractures, pseudobulbar affect (sudden involuntary outbursts of laughing or crying) and symptomatic epilepsy. R26 was not their own responsible party.
Per facility provided wound timeline and facility matrix, R26 had a facility acquired Stage IV pressure ulcer that was first discovered on 9/20/21.
On 10/17/22 at 10:55 AM an interview was completed with R26 and their responsible party in their room. R26's responsible party confirmed R26 had wounds on his bottom and he was going to a wound clinic. R26 was not viewed to have any pressure offloading pillows or cushions near his trunk area and was laying on his back with his bed slightly inclined. His feet appeared to be up on pillows and were against the foot board. R26's responsible party stated R26 was not a good historian due to a traumatic brain injury and he has very limited short term memory. R26 and R26's responsible party stated he is able to get up into his wheelchair.
On 10/18/22 at 10:00 AM a care observation was made with R26 in their room. CNA (certified nursing assistant) H and CNA I turned R26 side to side and did peri care. CNA I stated she turns him with wedges every 4 hours, CNA H said she tries to turn him every 2 hours. The positioning wedges remained on the empty bed next to resident, and they were also observed on the bed next to the resident at 7:00 AM on 10/18/22. There were dressings on both R26's lower legs in their shin area with no date. The CNAs were not sure when these dressings were started. Scabs were viewed on all toes of R26's right foot. There was a large scab on the left forefoot about 1 inch by ¼ inch on a boney area. The CNAs stated the resident is bed bound and has been bed bound for at least 2 months as he would yell when up in his wheelchair.
An additional care observation of R26 was made on 10/18/22 at 10:42 AM. R26 was viewed in his bed on his back. R26 was viewed on his back since he was observed at 7:00 AM during a facility tour. The dressing on R26's coccyx was viewed to be dated 10/17/22 and looked soiled at the end of gluteal fold, when removed there was bright red blood, the calcium alginate was soaked with bright red blood. LPN (Licensed Practical Nurse) J removed the dressing and the DON (Director of Nursing) rolled R26 on his right side. LPN J took a photo with the DON's phone that works with the electronic medical record system. A 4x4 inch dressing was viewed on both R26's legs in the mid shin area, the right leg was a dime size wound and on the left leg a quarter size. The dressings were viewed to be soaked with fluid and tissue, fluid was viewed from the outside of dressing. The DON and LPN J stated there were no orders for dressings on the legs and had no idea when they were placed or who placed dressing on both legs. R26 was not aware of when dressings were place or cause. It was also observed R26's right foot had scabbed areas on every toe and his left mid foot anterior side had a 1 inch by 1/8-inch scab. R26 and the DON did not know what caused the scabs/injuries.
A request was made for any incident or accident reports related to R26 and they were received by email on 10/18/22 at 3:14 PM. The incidents were reviewed.
Review of facility provided Incident and Accident Report for R26 with the date 8/24/22 was revealed to a be a one page handwritten document. The time of day of the injury was not noted, the location was checked as resident room and was an abrasion on the left lower extremity. In the section Describe the nature of the accident/incident and if injuries sustained, location of injuries: a handwritten note was input: left lower extremity- 2 abrasions- top- 1 cm x 2 cm bottom 2 cm x 2 cm. The witness section was marked no. The physician was notified at 1700 (5:00 PM) on 8-24-22 the responsible party was notified on 8-24-22 at 950 (9:50 AM). The interventions implemented were new tx (treatment). The employee signature completing the report appeared to be signed by LPN M and was dated 8-24-22. The NHA (nursing home administrator) and the DON signed the report on 8/26/22. Review of R26's documents in their electronic medical records revealed a note to the physician dated 8/25/22 when they were informed: Guest scraped leg (with?) 1 cm x 2 cm & 3 cm x 2 cm abrasion- new treatment started. Review of wound clinic notes from 8/24/22 revealed the resident was seen by the wound clinic on 8/24/22 at 2:15 PM. There was not any reference to a leg injury. Review of R26's progress notes showed no progress note on 8/24/22. A nurses note on 8/25/22 at 9:47 AM authored by LPN M revealed: called to res room and res noted to have 2 small abrasions on LLE (left lower extremity) top one is 1 cm x 2 cm and bottom is 3 cm x2 cm, dr notified and mom notified, new treatment ordered cleanse with NS wipe, blot dry and apply optifoam and change every 3 days and PRN (as needed). A total body skin assessment is documented on 8/25/22 at 10:15 AM. With the dates and times of these various documents, it is not clear how and when the wound occurred and was initially discovered.
Review of facility provided Incident and Accident Report for R26 with the date 9/18/22 was revealed to a be a one page handwritten document. The document revealed at 2100 (11:00 PM) in the resident room R26 sustained an abrasion L (left) 5th toe & top L foot 1 cm (illegible writing). The incident was described a: when rolling resident to change brief, foot scraped on foot board. The interventions implemented revealed: foam dressing applied over wounds and maintenance to look at bed for extender. The employee signature was not legible for who completed it, but was dated 9/19/22. The DON, Administrator and the physician did not sign that they reviewed the document. Review of the electronic medical record progress notes revealed notes regarding the incident as well as notifications. A note from Unit Manager M on 09/19/22 at 9:56 AM revealed Bed cannot accomodate (sp) extenders related to APM and bariatric bed/mattress. New order to pad footboard to protect feet. Review of wound clinic notes from 10/5/22 reveal two additional open wounds both described with original cause of wound was not known. The date acquired was: 9/21/2022. The wound has been in treatment for 2 weeks. Wound #4 is described as Partial thickness wound with etiology of Skin Tear and is located on the Right, Dorsal Foot . and Wound #5 is a Partial Thickness wound with etiology of Skin Tear and is located on the Left, Anterior Lower Leg. Neither of these wounds match the description of the 9/18/22 incident and it is unclear where they came from since the facility provided no further incident reports matching the wound clinic notes injuries. A review of progress notes for R26 shows no note on 9/21/22 and a skin assessment documented on 9/22/22 at 10:15 AM with number of new skin conditions: 0. No other new injury or incident is documented in the progress notes in the date range of 9/21/22.
Review of facility provided document dated 10/6/22 at 5:01 AM revealed a computer generated report titled Slid Out of Bed. The incident description revealed: two cenas were changing sheet and rolled guest to side and cena unable to hold him and both cenas lowered to floor. Abrasion to both shins from head board. Red mark to left back shoulder. No other injury. Hoyer (mechanical lift) used to get guest back into bed . The Immediate Action Taken section revealed Full assessment done, no injury except abrasion to shin .Maintenance to check proper functioning and inflation of mattress. Injuries were noted to right lower leg (front) and left lower leg (front). A handwritten Post Fall Evaluation was also included. The date and time of fall was written as 10/5 at 1900 and PM was circled. The description was rolled to floor during bed change. There were several sections of the document not completed including: Re-enactment of fall (to be done if root cause is not determined), Fall Huddle (What was different this time?), Root Cause of this Fall: Review of Contributing Factors (Check all that apply), Describe initial intervention to prevent future falls, and New Interventions after IDT review. The nurse signed the document on 10/5/22 and the section IDT Signatures was blank. Also attached were handwritten witness statements from the two CNAs (certified nursing assistants) involved in the incident with R26. CNA L's statement indicated the incident occurred on [DATE]th at 7:05. The statement was not very detailed and concluded Not sure what happened, but I couldn't stop him from falling. The handwritten statement from CNA K indicated the incident happened on [DATE]th at 7 pm the event account was brief and difficult to read due to incomplete sentences and either misspellings or penmanship. There was also an attached note from Director of Maintenance dated 10-6-22 which stated The Air Mattress on bed [R26's bed] is currently functioning properly and has foam support as well as the air pressure system therefore the mattress should not deflate while on and operating properly. There was no other additional root cause or intervention documented as being explored after the mattress malfunctioning was ruled out. There was no nursing note on 10/5/22 or 10/6/22 regarding the fall. A skin assessment was documented on 10/6/22 at 10:15 AM with no new conditions noted. A progress note on 10/7/22 at 4:06 AM indicated no new injury or pain s/p (status post) lowered to floor from bed. Denies pain. There were two follow up notes on 10/8/22 stating there were no new injuries from being lowered to the floor. There was not another progress note until a skin assessment on 10/13/22 at 10:15 AM which indicated no new skin conditions. The next note was a physician note by Doctor E on 10/18/22 at 10:20 AM. There is no reference to a recent fall or the new injuries.
On 10/18/22 at 3:33 PM an email was sent to the DON with questions regarding the incident accident reports: For the 8/24 injury, how did it occur? For the 9/18 injury, was a bed extender obtained, if not how else was this resolved? The 10/6 incident is confusing to me, how was his leg injured on the head board? When the bed was found to be functioning properly, what else was reviewed to find a root cause? On 10/18/22 at 5:53 PM and email was received from the DON: The injury from 8/24/22 was noted by staff upon return from the wound clinic. Guest is transported via [ambulance company] for those appointments. In regards to the incident on 9/19/22 the foot board is to be padded. Maintenance is addressing that tonight. As for the Incident Report on 10/6/22, head board was a documentation error, it should read foot board. His Careplan and Kardex were updated to reflect that more assistance may be required during linen changes. Therapy is screening Guest for bed mobility, transfers and positioning.
A follow up interview was completed with the DON on 10/19/22 at 9:05 AM regarding R26. The injury from 8/24/22 was discussed. The DON stated the injury was reported as soon as R26 returned from the wound clinic. She stated that they did not know if the injury occurred from transport in and out of the ambulance (R26's transportation to the wound clinic) or if it occurred at the wound clinic, but they do know for sure the injury was not there before R26 left the building. The DON was asked if R26 had a full body skin assessment prior to leaving the building on 8/24/22 and the DON reviewed the electronic medical record and stated his last skin assessment was 8/19/22. The DON was asked if she called the wound clinic or the ambulance company to obtain interviews or information about the injury and she stated that was not done to her knowledge. The DON was asked if she could say with certainty how and where the injury occurred, and she stated that she could not. The DON agreed this would be an injury of unknown origin and an investigation should have been initiated by the facility to determine when and how it occurred. The 10/6/22 incident was discussed with the DON, she admitted that the incident report and the witness statements were confusing. The DON stated she completed follow up interviews with the staff involved to get a better understanding of the events. The DON admitted the clarifying follow up interviews were not part of the incident report. The DON stated the event occurred because R26 was not properly centered on the bed when staff were changing his sheets and the staff member could not hold him by themselves when he started to fall. The DON confirmed they have enough staff on day shift and second shift to be able to accommodate more than 2 workers assisting with future sheet changes. The DON stated this intervention had not been added to the care plan but was added as of 10/18/22.
On 10/19/22 at 9:15 AM, an observation was made of R26 in his room. R26 was in bed on his back with positioning wedges in place and the foot of his bed was viewed to be padded.
During an interview with the NHA (nursing home administrator) on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
Review of R26's care plan revealed a need related to them being at risk for impaired skin integrity interventions include: conduct weekly head to toe skin assessments, document and report abnormal findings to the physician; Observe skin with showers/care. Notify nurse immediately of any new areas of skin breakdown .; Provide total assistance to reposition frequently as needed; all with an initiated date on 4/16/2019. An additional intervention with the initiated date of 12/23/2021 is turn/reposition resident every 2 hours and PRN (as needed). An additional need is listed as Bed Mobility Program: [R26 is unable to independently move from a lying position to a sitting position .R/T (related to) quadriplegia, impaired cognition, muscle weakness interventions include: assist resident in repositioning, observe skin integrity when turning guest, report red/open areas to nurse, physical assist of: 2 persons, .turn guest every 2 hours, all with initiated dates of 4/16/2019. Another need is listed as R26 has an actual impaired skin integrity related to Pressure injury on coccyx, Stage IV with an initiated date of 12/23/2021. No additional wounds or skin impairments are noted. An additional need area is listed as an ADL (activities of daily living) deficit and requires total assistance with ADL's, transfers and mobility . with a created date of 4/16/2019. An intervention was added on 10/18/2022 [R26 is to be repositioned between his right side and left side, using positioning wedges, at least every 2 hours. Place positioning wedges above and below his coccyx wound, to offload weight. Avoid positioning [R26] on his back, as he will allow. Review of care plan printed on 10/17/2022 did not reveal this intervention. Another intervention was revised on 10/18/2022 titled BED MOBILITY: Resident requires total assistance of 2-3 staff to reposition and turn in bed. May require increased assistance with linen changes. The care plan printed 10/17/2022 revealed BED MOBILITY: Resident requires total assistance of 1-2 staff to reposition and turn in bed. The care plan was not changed with identified interventions related to the 10/6/22 incident until 10/18/2022. An additional need is listed as R26 had actual impairment to skin integrity r/t [NAME] (sp) pressure ulcer on coccyx .abrasions to left lower extremity with a last revised date of 8/26/2022 by the DON and initiated interventions on that same date: follow facility protocols for treatment of injury yet there were not orders related to the treatment of these injuries in the electronic medical record per interview with the DON on 10/18/22 at 10:42 AM.
Review of the task tab in the electronic medical record on 10/18/22 at 12:25 PM revealed a task of Bed mobility: Turn and Reposition every 2 hours and PRN while in bed and up in wheelchair. A look back of the last 30 days revealed only 5 times this task was documented on 9/26/22 for 20 minutes, 9/29/22 for 20 minutes, 9/30/22 for 25 minutes, 10/6/22 for 25 minutes and 10/12/22 for 15 minutes.
Review of notes from the wound specialist dated 8/24/2022 reveal: Off-Loading Wound #1 Coccyx .Keep weight off area of wound at all times.
Review of facility policy Fall Management with a last revised date of 7/14/21 revealed: The facility will identify hazards and guest/resident risk factors and implement interventions to minimize falls and risk of injury related to falls. Under the section Practice Guidelines: When a fall occurs .a fall huddle will be held to determine the root cause of the fall .The licensed nurse will complete: Incident/Accident Report .Review and/or revise care plan .The IDT will review all guest/resident falls within 24-72 hours .to evaluate/investigate the circumstances and probable cause for the fall, review/modify the plan of care to minimize repeat falls and update the guest/resident kardex as needed .A 'Guest/Resident at Risk' meeting will be conducted at least monthly by the Interdisciplinary Team. Guests/residents reviewed during the meeting are as follows: Guests/residents that had a fall since the previous meeting .The DON/designee will document any changes in the care plan and kardex at the meeting .The Director of Nursing or designee will print the monthly report .to track and trend falls in the facility. This data .will be analyzed and presented to the QAPI committee for ongoing recommendations .
Review of facility policy Abuse Prohibition Policy with a last revised date of 9/9/22 revealed Allegations of guest/resident abuse, exploitation, neglect, misappropriation of property, adverse event or mistreatment shall be thoroughly investigated and documented by the Administrator, and reported to the appropriate state agencies . In the Definitions section, Injuries of unknown source are defined as An injury should be classified as an 'injury of unknown source' when ALL of the following criteria are met: The source of the injury was not observed by any person; and the source of the injury could not be explained by the guest/resident; and the injury is suspicious because of the extent of the injury or the location of the injury .or the number of injuries observed at one particular point in time or the incidence of injuries over time. In the section Identification: the facility Quality Assurance Performance Improvement Committee will investigate occurrences, patterns and trends that may indicate the presences of abuse, neglect, or misappropriation of guest/resident property and to determine the direction of the investigation/intervention .Identification through the safety program begins with the Incident Report .The Director of Nursing and Administrator review all incident reports to identify and further investigate any suspicious incidents . In the section Investigation, The Director of Nursing or designee will complete an assessment of guest(s)/resident(s) and document findings in the medical record. An Incident Report .will be completed and A preliminary, on-site investigation will be initiated within twenty-four (24) hours of any report.
R27
R27 was admitted to the facility 3/14/18 with diagnoses that included: Non-Traumatic Brain Dysfunction, Dementia, and Psychotic Disorder. Review of the Annual Minimum Data Set (MDS) dated [DATE] reflected R27 was on Hospice care and had no wounds or skin issues.
Review of the Electronic Medical Record (EMR) for R27 reflected documentation of a Physician evaluation completed on 10/11/22 at 9:35 AM. The entry reflected that R27, now has a referral to hospice and we are awaiting them to come admit. The medical record also reflected documentation that R27 was Positive for wound. No description of the current status of the wound was documented. No treatment plan or Doctor's Orders were entered or revised regarding the wound on the date of this entry.
Review of the EMR for R27 did not reflect a Doctor's Order for Hospices services. However, documentation was reviewed that R27 had been admitted approximately five weeks prior to the Doctor's entry of 10/11/22 despite no Doctor's Orders for these services.
Documentation of Hospice evaluations and other Hospice services were readily available from the facility. Review of the EMR did not reveal any documentation that R27 had a wound. Further review of the EMR revealed Physician documentation dated 9/13/22. Review of the 9/13/22 entry revealed, now has a referral to hospice and we are awaiting them to come admit. This entry also reflected documentation that R27 was Positive for wound. Review of the Phy[TRUNCATED]
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
QAPI Program
(Tag F0867)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement effective process improvement plan to identif...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement effective process improvement plan to identify and correct quality deficiencies resulting in the potential for ongoing deficiencies affecting the quality of care and quality of life for all residents living in the facility.
Findings include:
Review of facility provided policy Quality Assurance Performance Improvement Committee (QAPI) with a last revised date of 4/26/22 revealed: The purpose of QAPI in our facility is to take a proactive approach to continually improve the way we care for our guests/residents by adhering to quality standards that not only exceed regulatory compliance but also achieve excellence The QAPI Committee oversees and identifies all efforts that improve the quality of care in the facility by monitoring performance measures, develop and implement appropriate performance improvement plans to correct quality concerns, and evaluating the effectiveness of the performance improvement plans.
During an interview with the NHA (nursing home administrator) regarding the QAPI program on 10/19/22 at 1:00 PM, the absence of a thorough investigation and mode of injury for R26 on 8/24/22 was discussed. The NHA stated the unit manager had called the wound clinic and they confirmed the injuries occurred there. The NHA was informed this was not in the incident report, the medical record and the DON was not aware of this conclusion. The NHA flipped through a personal notebook and stated she wrote herself a note on 8/26/22 that the unit manager had made calls and it happened at the wound clinic. The NHA later followed up on 10/19/22 at approximately 1:45 PM and provided a nurses note from 8/26/22 at 9:41 AM: IDT (interdisciplinary team) team met and reviewed abrasion to LLE (left lower extremity). Per [name of staff], LPN area was noted upon return from appointment on 8/24/2022. Area is due to repositioning and turning on gurney with paramedics. It was noted to the NHA and they admitted the note did not say how and when the information was obtained and does not indicate a complete investigation.
During the interview with the NHA on 10/19/22 at 1:00 PM, incident and accident interventions were further discussed. The NHA stated when an incident occurs, the nurse on duty fills out the incident paperwork and then the clinical team reviews it later and ensures everything is in place for interventions. If the incident occurred after regular business hours, a call is made to the DON and the nurse is instructed to put the new information into the resident medical record and put in the interventions immediately. The NHA stated that all nurses are not used to putting in solutions on the spot and they have had to educate nurses to think outside the box for potential solutions. The incident reports received for R26 were not consistent in how they were documented and what forms were used. The NHA admitted there is not a current process in place for the team to circle back an ensure that appropriate and thorough interventions were identified and put in place. It was discussed the incidences with R26 where the 9/19/22 incident intervention had not yet been put into place and the initial potential root cause for the 10/6/22 incident was noted to be there was an issue with bed inflation, but there was not further documentation of an additional area to be addressed when the bed was found to be in proper repair. The NHA stated this would be addressed further with the QAPI (Quality Assurance and Performance Improvement) committee.
The NHA was further questioned why doctor E was the physician for a majority of residents in the facility, yet he does not attend QAPI meetings and another doctor is the medical director, the NHA stated Doctor E will be sitting in on QA meetings from now on.
Review of facility policy Fall Management with a last revised date of 7/14/21 revealed: The facility will identify hazards and guest/resident risk factors and implement interventions to minimize falls and risk of injury related to falls. Under the section Practice Guidelines: When a fall occurs .a fall huddle will be held to determine the root cause of the fall .The licensed nurse will complete: Incident/Accident Report .Review and/or revise care plan .The IDT will review all guest/resident falls within 24-72 hours .to evaluate/investigate the circumstances and probable cause for the fall, review/modify the plan of care to minimize repeat falls and update the guest/resident [NAME] as needed .A 'Guest/Resident at Risk' meeting will be conducted at least monthly by the Interdisciplinary Team. Guests/residents reviewed during the meeting are as follows: Guests/residents that had a fall since the previous meeting .The DON/designee will document any changes in the care plan and [NAME] at the meeting .The Director of Nursing or designee will print the monthly report .to track and trend falls in the facility. This data .will be analyzed and presented to the QAPI committee for ongoing recommendations .
Review of facility policy Abuse Prohibition Policy with a last revised date of 9/9/22 revealed Allegations of guest/resident abuse, exploitation, neglect, misappropriation of property, adverse event or mistreatment shall be thoroughly investigated and documented by the Administrator, and reported to the appropriate state agencies . In the Definitions section, Injuries of unknown source are defined as An injury should be classified as an 'injury of unknown source' when ALL of the following criteria are met: The source of the injury was not observed by any person; and the source of the injury could not be explained by the guest/resident; and the injury is suspicious because of the extent of the injury or the location of the injury .or the number of injuries observed at one particular point in time or the incidence of injuries over time. In the section Identification: the facility Quality Assurance Performance Improvement Committee will investigate occurrences, patterns and trends that may indicate the presences of abuse, neglect, or misappropriation of guest/resident property and to determine the direction of the investigation/intervention .Identification through the safety program begins with the Incident Report .The Director of Nursing and Administrator review all incident reports to identify and further investigate any suspicious incidents . In the section Investigation, The Director of Nursing or designee will complete an assessment of guest(s)/resident(s) and document findings in the medical record. An Incident Report .will be completed and A preliminary, on-site investigation will be initiated within twenty-four (24) hours of any report.
MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0912
(Tag F0912)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents' rooms (#'s 1, 3, and 5) had th...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents' rooms (#'s 1, 3, and 5) had the required square footage, resulting in the potential for resident discomfort and crowding.
Findings include:
On 10/18/22 at 2:30 PM, Maintenance Director O stated there were no changes in the room sizes for room #'s 1, 3, and 5.
In room [ROOM NUMBER], (100 sq ft required), the room had 95.88 square footage available. In room [ROOM NUMBER], (320 sq Ft required), the room had 263.5 square footage available. In room [ROOM NUMBER], (required 320 sq ft) the room had 293.29 square footage available.
There were no negative outcomes for the residents identified residing in rooms #1, #3, and #5.