Hillcrest Health & Rehab
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Hillcrest Health & Rehab has a Trust Grade of C+, which indicates it is slightly above average but not outstanding. It ranks #54 out of 177 facilities in Nebraska, placing it in the top half of the state, and #2 out of 5 in Sarpy County, meaning only one local facility is rated higher. The trend is stable, with a consistent number of issues reported in the last two years, and staffing is a strong point with a 5/5 star rating and a 42% turnover rate, which is better than the state average. However, the facility has faced some serious concerns, including failing to implement fall prevention measures for residents and not adequately monitoring a resident's change in condition, which can be alarming for families considering care options. While there are some positive aspects, such as decent staffing and overall ratings, the presence of fines and specific incidents of care deficiencies should be carefully considered.
- Trust Score
- C+
- In Nebraska
- #54/177
- Safety Record
- Moderate
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 42% turnover. Near Nebraska's 48% average. Typical for the industry.
- Penalties ✓ Good
- $3,250 in fines. Lower than most Nebraska facilities. Relatively clean record.
- Skilled Nurses ✓ Good
- Each resident gets 49 minutes of Registered Nurse (RN) attention daily — more than average for Nebraska. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (42%)
6 points below Nebraska average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near Nebraska avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
The Ugly 15 deficiencies on record
Sept 2025
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Quality of Care
(Tag F0684)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to evaluate change of condition for 1 [Resident 3] of 3 sampled reside...
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Mar 2025
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure reference: 175 NAC 12-006.09(I)(i)(1)
Based on observation, interview, and record review, the facility failed to ensur...
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Dec 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09(A)
Based on record review and interview the facility failed to ensure a psychotropic (a medication that affects how the brain works) PRN ( PRN - as needed)...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Drug Regimen Review
(Tag F0756)
Minor procedural issue · This affected most or all residents
Licensure Reference Number 175 NAC 12-006.12(A)(vi)
Based on record review and interview the facility failed to ensure the facility's Medication Regimen Review (MRR) Policy included the required proce...
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Oct 2023
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D
Based on record review and interview, the facility failed to ensure blood pressure...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0923
(Tag F0923)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-007.04D
Based on observation and interview, the facility failed to ensure a working ventil...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Licensure reference: 12-007.01A
Based on observation, interview, and record review, the facility failed to ensure food temperatures were maintained and failed to ensure handwashing and glove changes w...
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Mar 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
LICENSURE REFERENCE NUMBER 175 NAC 12-006.17
Based on observations, record review and interviews; the facility staff failed to utilize handwashing and gloving techniques to prevent the potential for c...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
LICENSURE REFERENCE NUMBER 175NAC 12-006.12E1
Based on observations and interviews; the facility staff failed to ensure 3 of 7 medication carts were secured when unattended. The facility staff identif...
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Sept 2022
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09D2
Based on observation, interview, and record review, the facility failed to ensure that the Practioner's orders were followed for Edema Ware (special stoc...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09D7b(3)
Licensure Reference Number 175 NAC 12-006.09D7a
Based on observation, interview, and record review, the facility failed to ensure the Fall Mat was in...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
LICENSURE REFERENCE NUMBER 175 NAC 12-006.09S
Based on record review and interview, the facility failed to ensure Resident 92 was free from unnecessary medications related to giving medications when o...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
B.
Record review of the facility's Nebulizer (a device that is used to turn liquid medication into a mist so the medication may be inhaled) Mask Cleaning policy dated 08/10/2018 revealed the Nebulize...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0886
(Tag F0886)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure unvaccinated staff were tested twice weekly for Covid-19 per...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0888
(Tag F0888)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, the facility failed to ensure that the facility contingency plan for staff that were unvaccinated for Covid-19 (a mild to severe respiratory illness ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • $3,250 in fines. Lower than most Nebraska facilities. Relatively clean record.
- • 42% turnover. Below Nebraska's 48% average. Good staff retention means consistent care.
- • 15 deficiencies on record, including 2 serious (caused harm) violations. Ask about corrective actions taken.
About This Facility
What is Hillcrest Health & Rehab's CMS Rating?
CMS assigns Hillcrest Health & Rehab an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Nebraska, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Hillcrest Health & Rehab Staffed?
CMS rates Hillcrest Health & Rehab's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 42%, compared to the Nebraska average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Hillcrest Health & Rehab?
State health inspectors documented 15 deficiencies at Hillcrest Health & Rehab during 2022 to 2025. These included: 2 that caused actual resident harm, 12 with potential for harm, and 1 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Hillcrest Health & Rehab?
Hillcrest Health & Rehab is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 151 certified beds and approximately 121 residents (about 80% occupancy), it is a mid-sized facility located in Bellevue, Nebraska.
How Does Hillcrest Health & Rehab Compare to Other Nebraska Nursing Homes?
Compared to the 100 nursing homes in Nebraska, Hillcrest Health & Rehab's overall rating (4 stars) is above the state average of 2.9, staff turnover (42%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Hillcrest Health & Rehab?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Hillcrest Health & Rehab Safe?
Based on CMS inspection data, Hillcrest Health & Rehab has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Nebraska. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Hillcrest Health & Rehab Stick Around?
Hillcrest Health & Rehab has a staff turnover rate of 42%, which is about average for Nebraska nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Hillcrest Health & Rehab Ever Fined?
Hillcrest Health & Rehab has been fined $3,250 across 1 penalty action. This is below the Nebraska average of $33,111. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Hillcrest Health & Rehab on Any Federal Watch List?
Hillcrest Health & Rehab is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.