RIVERSIDE REST HOME
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Riverside Rest Home in Dover, New Hampshire, has a Trust Grade of B+, which means it is above average and recommended for families considering care for their loved ones. It ranks #25 out of 73 nursing facilities in the state, placing it in the top half, and #2 out of 6 in Strafford County, indicating it is one of the better local options. However, the facility's trend is worsening, with issues increasing from 1 noted in 2024 to 4 in 2025. Staffing is a strong point, with a 4 out of 5-star rating and a turnover rate of 0%, much lower than the state average, which suggests that staff are dedicated and familiar with the residents. While there have been no fines, there are some concerning incidents, such as a nurse not ensuring a resident took their medication correctly and expired medications remaining in stock, which raises potential safety risks. Overall, Riverside Rest Home demonstrates several strengths, especially in staffing, but also has areas that need improvement.
- Trust Score
- B+
- In New Hampshire
- #25/73
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Hampshire facilities.
- Skilled Nurses ✓ Good
- Each resident gets 66 minutes of Registered Nurse (RN) attention daily — more than 97% of New Hampshire nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
No Significant Concerns Identified
This facility shows no red flags. Among New Hampshire's 100 nursing homes, only 0% achieve this.
The Ugly 6 deficiencies on record
Feb 2025
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to follow professional standard f...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation and interview, it was determined that the facility failed to ensure that expired medications were removed from stock in 1 of 3 medications rooms observed.
Findings include:
Obser...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Laboratory Services
(Tag F0770)
Could have caused harm · This affected 1 resident
Based on interview and record review, it was determined that the facility failed to follow physician orders for timely laboratory services for 1 of 1 resident reviewed for psychotropic medication side...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to implement the facility's infection control policies contact precautions for 2 residents reviewed for t...
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Jan 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to ensure resident medications ha...
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Dec 2022
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review it was determined that the facility failed to follow physician's orders for 1 ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in New Hampshire.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Hampshire facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Riverside Rest Home's CMS Rating?
CMS assigns RIVERSIDE REST HOME an overall rating of 4 out of 5 stars, which is considered above average nationally. Within New Hampshire, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Riverside Rest Home Staffed?
CMS rates RIVERSIDE REST HOME's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes.
What Have Inspectors Found at Riverside Rest Home?
State health inspectors documented 6 deficiencies at RIVERSIDE REST HOME during 2022 to 2025. These included: 6 with potential for harm.
Who Owns and Operates Riverside Rest Home?
RIVERSIDE REST HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 215 certified beds and approximately 159 residents (about 74% occupancy), it is a large facility located in DOVER, New Hampshire.
How Does Riverside Rest Home Compare to Other New Hampshire Nursing Homes?
Compared to the 100 nursing homes in New Hampshire, RIVERSIDE REST HOME's overall rating (4 stars) is above the state average of 3.0 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Riverside Rest Home?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Riverside Rest Home Safe?
Based on CMS inspection data, RIVERSIDE REST HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Riverside Rest Home Stick Around?
RIVERSIDE REST HOME has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Riverside Rest Home Ever Fined?
RIVERSIDE REST HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Riverside Rest Home on Any Federal Watch List?
RIVERSIDE REST HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.