CHESHIRE COUNTY HOME
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Cheshire County Home has a Trust Grade of B+, indicating it is above average and recommended for families researching care options. It ranks #16 out of 73 facilities in New Hampshire, placing it in the top half, and #2 out of 7 in Cheshire County, meaning only one local facility is rated higher. However, the facility's trend is worsening, as issues increased from 2 in 2023 to 4 in 2024. Staffing is a strong point, earning a 5/5 rating with a turnover rate of 40%, which is below the state average, suggesting that staff remain long-term and are familiar with residents. On the downside, the home has concerning RN coverage, with less than 21% of facilities in the state having more RN support. Notably, there were issues where residents did not receive proper foot care, long-overdue toenails were not addressed, and psychotropic medications were not managed according to guidelines, indicating areas needing improvement. Overall, while there are strengths in staffing and a solid trust score, families should be aware of the recent increase in concerns and specific incidents that could affect resident care.
- Trust Score
- B+
- In New Hampshire
- #16/73
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 40% turnover. Near New Hampshire's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Hampshire facilities.
- Skilled Nurses ✓ Good
- Each resident gets 43 minutes of Registered Nurse (RN) attention daily — more than average for New Hampshire. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (40%)
8 points below New Hampshire average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near New Hampshire avg (46%)
Typical for the industry
The Ugly 11 deficiencies on record
Sept 2024
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0687
(Tag F0687)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, it was determined that the facility failed to provide foot care for 1 of 1 resident reviewed for foot care in a final sample of 21 residents (Resident I...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that the facility failed to ensure that as needed (PRN) psychotropic drugs were limited to 14 days for 1 of 5 residents reviewed for unnecessary...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation and interview, it was determined that the facility failed to ensure that medications were disposed of properly, to prevent potential unauthorized access, during observation of med...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected multiple residents
Based on record review and interview, it was determined that the facility failed to follow an established antibiotic stewardship program and system of monitoring antibiotic use for 2 of 3 residents th...
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Jul 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on record review, interview, and policy review, it was determined that the facility failed to establish a system of records of receipt and disposition of controlled drugs in sufficient detail to...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to ensure that narcotics were pro...
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Sept 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, it was determined that the facility failed to assess a resident's ability to self-administer medications for 2 out of 2 residents reviewed for self-...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Based on observation, interview and record review, it was determined that the facility failed to follow physician orders for ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to ensure that narcotics were properly stored in 1 of 2 medication storage rooms observed (4th floor 'Ope...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0773
(Tag F0773)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that the facility failed to ensure laboratory services were provided when ordered by a physician for 1 out of 4 residents reviewed for nutrition...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Assessment Accuracy
(Tag F0641)
Minor procedural issue · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to ensure that the Minimum Data Set (MDS) accurately reflected the status of 2 residents in a final sample of 23 reside...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in New Hampshire.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Hampshire facilities.
- • 40% turnover. Below New Hampshire's 48% average. Good staff retention means consistent care.
- • 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Cheshire County Home's CMS Rating?
CMS assigns CHESHIRE COUNTY HOME an overall rating of 4 out of 5 stars, which is considered above average nationally. Within New Hampshire, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Cheshire County Home Staffed?
CMS rates CHESHIRE COUNTY HOME's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 40%, compared to the New Hampshire average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Cheshire County Home?
State health inspectors documented 11 deficiencies at CHESHIRE COUNTY HOME during 2022 to 2024. These included: 10 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Cheshire County Home?
CHESHIRE COUNTY HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 150 certified beds and approximately 108 residents (about 72% occupancy), it is a mid-sized facility located in WESTMORELAND, New Hampshire.
How Does Cheshire County Home Compare to Other New Hampshire Nursing Homes?
Compared to the 100 nursing homes in New Hampshire, CHESHIRE COUNTY HOME's overall rating (4 stars) is above the state average of 3.0, staff turnover (40%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Cheshire County Home?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Cheshire County Home Safe?
Based on CMS inspection data, CHESHIRE COUNTY HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Cheshire County Home Stick Around?
CHESHIRE COUNTY HOME has a staff turnover rate of 40%, which is about average for New Hampshire nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Cheshire County Home Ever Fined?
CHESHIRE COUNTY HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Cheshire County Home on Any Federal Watch List?
CHESHIRE COUNTY HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.