CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of documentation, it was determined that the facility failed to provide appropriate incontinence care for a resident (Resident #13) who was d...
Read full inspector narrative →
Based on observation, interview, record review, and review of documentation, it was determined that the facility failed to provide appropriate incontinence care for a resident (Resident #13) who was dependent on staff for Activities of Daily Living (ADL) for 1 of 1 residents reviewed for ADLs. This deficient practice was evidenced by the following:
1. On 3/12/25 at 12:06 PM, the surveyor observed Resident #13 in the day room next to a Certified Nursing Aide (CNA) #1 who was preparing to assist the resident with the lunch meal. The surveyor smelled an odor of feces and observed Resident #13's incontinence brief was bulging. At that time, CNA #1 stated that the resident required total care and had had incontinence care that morning. The surveyor inquired about the resident requiring incontinence care. CNA #1 did not provide incontinence care and assisted Resident #13 with lunch.
On 3/12/25 at 12:37 PM, CNA #1 transferred the resident to bed with a mechanical lift. Upon assessment of the resident, it was observed that Resident #13 was soiled with feces and was wearing two incontinence briefs.
A review of the Face Sheet revealed that Resident #13 had diagnoses which included but were not limited to; Alzheimer's disease, Hemiplegia (paralysis on one side of the body), Dysphagia (difficulty swallowing), and muscle weakness. Resident #13 was newly admitted and the Minimum Data Set (MDS) an assessment tool used to facilitate care, had not been completed yet.
A review of the individual comprehensive care plan (ICCP) dated 6/7/24 to present, included a focus area of being dependent with ADLs due to cognitive and functional decline. Interventions included to anticipate needs and being dependent on staff for toileting. A review of the Monthly Summary Evaluation completed 3/7/25, included but was not limited to; limited ability to make concrete requests, always incontinent of bowel and bladder, and was dependent on the staff for ADLs.
On 3/12/25 at 12:40 PM, the CNA stated that the heavy wetter usually wore two incontinent briefs and that residents should be changed every 2 hours.
A review of the facility provided policy, Incontinent Care revised 4/3/24, included but was not limited to; Policy: to provide cleansing . and to maintain skin integrity incontinent care will be provided as needed and according to the resident's care plan.
A review of the facility provided policy, Incontinent Care revised 4/3/24, included but was not limited to; Policy: to provide cleansing . for a resident who has been incontinent and to maintain skin integrity incontinent care will be provided as needed during the delivery of personal care services. Equipment included adult brief.
On 3/14/25 at 12:58 PM, the survey team met with the facility to discuss concerns.
On 3/18/25 at 10:05 AM, the Director of Nursing (DON) stated the staff was educated to include toileting scheduling and that incontinence care was to be done as soon as resident needs the care. The DON further stated that, definitely no matter where and what, that if a resident needed incontinent care, it should be done immediately. She stated that it was unfortunate that the CNA applied two incontinent briefs and that it was not the facility practice.
NJAC 8:39-4.1(a); 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0678
(Tag F0678)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to a) consistently ensure physicia...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to a) consistently ensure physician orders for residents' wishes for life-sustaining treatment were documented in the medical records. This deficient practice was identified for 1 of 1 closed record reviewed for cardio-pulmonary resuscitation (CPR-a medical procedure involving repeated compressions of a person's chest, performed in an attempt to restore blood flow to and breathing of a person whose heart stopped) and was evidenced by the following:
A review of Resident #18's closed medical record revealed that Resident #18 was admitted to the facility for short term rehabilitation. Review of the Physician Order Summary (POS) dated February 2025, did not include an order for DNI/DNR (do not resuscitate/do not intubate (to insert a tube into a person's throat, to help with breathing).
A nurses progress note dated [DATE] timed 6:00 PM, revealed that the resident was found unresponsive in the recliner chair in the room at 6:00 PM. The note further revealed that the resident was transferred to bed and post mortem care was rendered. Resident was a DNI/DNR.
The surveyor reviewed the Physician Order Summary dated February 2025 and could not identify a physician Order for DNI/DNR.
A Physical examination dictated and signed by the physician on [DATE] at 12:22 AM reflected the following: General; Appears well and no acute distress. Neurologic: Alert, awake, oriented to place time and forgetful and no focal deficit
Plan of care.
Plan:
Clinically stable.
Continue with Physical Therapy.
Continue with present medications.
Continue diuretic and monitor Basic Metabolic Profile (BMP).
There was no DNR/DNI status.
On [DATE] at 10:30 AM, the surveyor shared the above concerns with the Licensed Nursing Home Administrator (LNHA) and requested the entire closed record for Review.
On [DATE] at 1:15 PM, the LNHA provided the closed record along with the New Jersey Practitioner Orders for Life-Sustaining Treatment (POLST) dated [DATE], which contained the following order: Do not attempt resuscitation, allow natural death, and do not intubate. Use Oxygen manual treatment to relieve airway obstruction, medications for comfort.
On [DATE] at 1:00 PM, during an interview with the surveyor, the LNHA stated that Resident #18 was a DNR/DNI. The surveyor reviewed the closed chart with the LNHA and could not identify a physician order for DNR/DNI.
On [DATE] at 11:20 AM, during an interview with a surveyor, a Licensed Practical Nurse (LPN) who recently began working at the facility, stated that a resident's code status would show up when the resident's record was displayed on the computer screen. The LPN pulled up a random resident and showed the surveyor two areas where the DNR/DNI (code) status would be easily identifiable.
On [DATE] at 11:34 AM, during an interview with the Registered Nurse (RN) who pronounced Resident #18's death, she admitted that she did not administer First Aid or perform CPR. The RN stated while the nurse went to check the code status in the paper chart, she called the son immediately to verify the code status. She stated that the (POLST) was in the paper chart. She confirmed that the code status should have been easily identified in the electronic medical record.
On [DATE] at 1:05 PM, the surveyor interviewed the physician in charge of the resident's care. He stated clearly that the code status should have been in the electronic medical record and easily accessible. He added, Staff should not have to look and check for the order. The process is to initiate CPR and call 911. That is not practical. The Director of Nursing (DON) should educate or continue to reeducate the staff.
A review of the facility's policy titled, Electronic Health Record (EHR) last reviewed [DATE] indicated the following: This policy establishes the expectation that every clinician will use the EHR to access and retrieve information, enter data, and respond to clinical decision support interventions at the point of care.
Procedure: The EHR is designed to be used at the point of care to support timely access and retrieval of information, accurate and complete capture and documentation of information, clinical decision-making, and communication with all stakeholders in the care process As such: 1 All clinicians are expected to use the EHR as the primary means to access and retrieve information, capture data, and be guided by clinical decision.
Review of the facility's Advanced Directive policy last revised [DATE] the policy revealed under #4 the following: Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record.
NJAC 8:39-9.6(b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of documentation, it was determined that the facility failed to ensure a resident received their physician ordered medication. This deficient...
Read full inspector narrative →
Based on observation, interview, record review, and review of documentation, it was determined that the facility failed to ensure a resident received their physician ordered medication. This deficient practice was identified for 1 of 5 residents (Resident #48) observed during medication administration. This deficient practice was evidenced by the following:
On 3/12/25 at 8:20 AM, the surveyor observed the Licensed Practical Nurse (LPN) prepare medications to administer to Resident #48. The LPN and surveyor observed that the container for the medication Risperdal (an antipsychotic) 2 milligrams (mg) was empty. The LPN stated that medications were to be reordered when there were 10 doses left.
A review of the admission Face Sheet revealed that Resident #48 had diagnoses which included, but were not limited to; Bipolar disorder. A review of the March 2025 Physician Order Sheet documented an order dated 7/31/24, for Risperdal (generic) 2 mg to be administered at 9:00 AM and 9:00 PM. A review of the individual comprehensive care plan (ICCP) effective 5/1/24 to present, included a focus area of a diagnosis of bipolar disease . take medications to manage my symptoms. Interventions included but were not limited to; the nurse will administer medications as ordered by the physician.
On 3/12/25 at 11:30 AM, the surveyor approached the LPN and inquired regarding the missing Risperdal. The LPN stated that she had not called the pharmacy yet. When asked if she notified the Unit Manager (UM), she stated no. The surveyor approached the UM and inquired regarding the missing Risperdal. The UM stated that she was not made aware of the missing Risperdal and that if she had been made aware, she would have checked to see if the medication was available in the facility back up supply. The UM further stated that the protocol for reordering medications was for the staff to request the refill when 5 pills were remaining.
At 11:35 AM, the UM accompanied the surveyor to the backup medication supplies and retrieved the Risperdal. The UM stated all staff were aware that they should check for missing medications in the backup supply. The UM further stated that medications could be reordered via computer.
A review of the facility provided policy, Administering Medications revised 1/17/25, included but was not limited to: Policy: Medications will be administered on time and per physicians order. Should a drug be given other than the scheduled time, an explanatory note must be entered.
On 3/14/25 at 12:58 PM, the facility was made aware of the above concern.
On 3/18/25 at 10:05 AM, the Director of Nursing (DON) acknowledged that the LPN did not act at the time and that the Risperdal was in the backup medication supply.
NJAC 8:39-27.1(a); 29.2(d); 29.3(a)5
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
2. On 3/12/25 at 12:04 PM, the surveyor observed CNA #2, was assisting Resident #29 with the lunch meal, and while assisting the resident she conversed with another CNA who was also assisting another ...
Read full inspector narrative →
2. On 3/12/25 at 12:04 PM, the surveyor observed CNA #2, was assisting Resident #29 with the lunch meal, and while assisting the resident she conversed with another CNA who was also assisting another resident with the meal and was behind Resident #29. CNA #2 then spoke over Resident #29 and began complaining about the kitchen staff, and stated they never get it right, CNA #2 then without saying anything to Resident #29, stood up in the middle of assisting Resident #29 and walked to the back table, and then picked up the utensil for Resident #46 and handed it to the resident and returned to assist Resident #29.
On 3/12/25 at 12:14 PM, CNA #2 again stood up from assisting Resident #29 and began removing dirty dishes, and then went back to Resident #29 and offered a drink to Resident #29 and stated, you gonna eat?
On 3/12/25 at 12:22 PM, CNA #2 again stood up from assisting Resdient #29, walked to another table and picked up Resident #27's knife, and while standing at the opposite side of the table began to cut Resident #27's food with one hand. CNA #2 then again returned to sit next to Resident #29.
On 3/12/25 at 12:38 PM, CNA #2 began to assist Resident #29 with a spoonful of food and Resident #29 put their hand up in front of the spoon and CNA #2 stated, you don't want? and CNA #2 proceeded to give the resident the spoonful of food.
On 3/12/25 at 12:50 PM, the surveyor interviewed CNA #2 regarding speaking over Resident #29, and leaving, assisting other residents. CNA #2 stated, no we cannot talk over the resident, and the resident is a feeder. CNA #2 stated there was supposed to be four people in the dining room and I don't know what happened.
On 3/12/25 at 1:30 PM, the surveyor reviewed the medical record for Resident #29 which revealed a Care Plan Problem, I have dementia and am dependent for my care needs due to functional and cognitive decline . Interventions, undated, included approach in a calm manner and explain what you are doing to me. Another Problem, revealed Nutrition under Hospice Care, resident with increased nutrient needs due to wound healing, requires set up and assistance at meals
On 3/14/25 at 12:58 PM, the survey team met with the facility to discuss the above concerns.
On 3/18/25 at 10:05 AM, the Director of Nursing (DON) and the Licensed Nursing Home Administrator (LNHA) met with the survey team. The DON stated the staff was educated to include toileting scheduling and that incontinence care was to be done as soon as resident needs the care. The DON further stated that definitely no matter where and what, that if a resident needed incontinence care, it should be done immediately. In referencing the dining room observations, the DON stated that there were not enough people in the dining room.
The Resident Rights Policy, Revised 12/3/24, revealed the facility will treat its resident in a manner that promotes and enhances the quality of life of each resident, ensuring dignity, choice and self determination.
NJAC 8:39-4.1(a); 27.1(a)
Based on observation, interview, record review, and review of documentation, it was determined that the facility failed to provide a dignified dining experience by failing to a) provide incontinence care to a resident prior to providing the lunch meal, and b) appropriately provide dining assistance in a dignified manner, and ensure appropriate resident engagement during the lunch meal. This deficient practice occurred for 4 of 4 residents (Resident #13, #27, #29 and #46) reviewed for dining and was evidenced by the following:
1. On 3/12/25 at 12:06 PM, the surveyor observed Resident #13 in the day room next to a Certified Nursing Aide (CNA) #1 who was preparing to assist the resident with the lunch meal. The surveyor smelled an odor of feces and then observed Resident #13's incontinence brief was bulging. At that time, CNA #1 stated that the resident required total care and had been provided with incontinence care that morning. The surveyor then inquired if the resident had been provided with incontinence care prior to serving the meal. CNA #1 confirmed that they had not provide incontinence care prior to serving the resident the meal, and proceeded to assist Resident #13 with the meal without first changing the resident's incontinent brief.
On 3/12/25 at 12:37 PM, CNA #1 transferred the resident to bed with a mechanical lift. Upon observation of the resident, the surveyor observed that Resident #13 was soiled with feces.
A review of the Face Sheet for Resident #13 revealed diagnoses which included but were not limited to; Alzheimer's disease, Hemiplegia (paralysis on one side of the body), Dysphagia (difficulty swallowing), and muscle weakness. A review of the individual comprehensive care plan (ICCP) dated 6/7/24 to present, included a focus area of at risk for skin impairment secondary to being dependent with Activities of Daily Living (ADL)s and incontinent of bowel and bladder. Interventions included to provide incontinence care and maintain my dignity during episodes of incontinence. A review of the Monthly Summary Evaluation completed 3/7/25, included but was not limited to; limited ability to make concrete requests, always incontinent of bowel and bladder, and was dependent on the staff for ADLs.
A review of the facility provided policy, Incontinent Care revised 4/3/24, included but was not limited to; Policy: to provide cleansing . and to maintain skin integrity incontinent care will be provided as needed and according to the resident's care plan.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review it was determined that the facility failed to provide adequate supervision for a resident who was identified at risk for falls and sustained multiple...
Read full inspector narrative →
Based on observation, interview, and record review it was determined that the facility failed to provide adequate supervision for a resident who was identified at risk for falls and sustained multiple falls. This deficient practice was identified for 1 of 2 residents (Resident #47) reviewed for falls and was evidenced by the following:
On 3/13/25 at 8:31 AM, the surveyor observed Resident #47 in their room and was being assisted by a Certified Nursing Aide (CNA). The resident was non verbal and did not open their eyes upon approach. At the CNA then wheeled Resident #47 in into the dayroom, then shortly after returned the resident to their room and left the resident unattended in their room.
On 03/13/25 at 8:45 AM, during an interview with the surveyor the Hospice Aide (HA) stated that she cared for Resident #47 and left the resident alone in their room. The surveyor then went to the room with the HA and the resident was not there. The HA and surveyor encountered another staff member that stated Resident #47 was escorted to sensory room at the Assisted Living.
On 3/14/25 at 9:15 AM, the surveyor interviewed the Licensed Practical Nurse (LPN). The LPN stated that Resident #47 was cognitively impaired and exhibited agitated behavior manifested by screaming and throwing themselves on the floor. The LPN also stated that Resident #47 had a history of falls.
On 3/14/25 at 9:40 AM, the surveyor observed Resident #47 in bed. A floor mat was noted on the right side of the bed and at that time. The surveyor reviewed the medical record for the resident. The admission Record reflected that Resident #47 was admitted to the facility with medical diagnoses which included, but were not limited to; unspecified dementia, anxiety disorder, unspecified psychotic disorder, unspecified repeated falls. A review of the Quarterly Minimum Data Set (MDS) a comprehensive assessment tool, dated 12/15/24, indicated that Resident #47 was moderately cognitively impaired. Resident #47 received a score of 8 out of 15 on the Brief Interview for Mental Status (BIMS). The assessment indicated that Resident #47 required extensive assistance of 1 person for bed mobility and transfers, and was totally dependent on staff for all activities of daily living, used the wheelchair as the primary method of locomotion and was unable to self-transfer.
A review of the progress notes revealed that Resident #47 sustained multiple falls at the facility for the last 120 days. On 3/14/25, the facility provided the following fall reports. On 12/10/24 at 4:03 PM, Resident #47 fell in the hallway next to the activity room. Resident #47 sustained a skin tear to the left eyebrow which measured 2 centimeters (cm) x 0.3 cm.
A review of the IDT (Interdisciplinary Team) fall note dated 12/12/24 timed 9:57 AM, indicated that the resident was confused. The IDT recommended that Resident #47 be kept within staff eyesight, and to refer to Physical Therapy.
On 12/14/24 at 2:44 PM, Resident #47 sustained a fall in the room. The IDT's recommendation were to refer to rehab for screen and keep personal belongings within resident reach.
On 12/20/24 at 3:00 PM, Resident #47 fell in the hallway while being transferred by the CNA, and sustained a skin tear to the bridge of their nose with moderate bleeding. The IDT recommendations were to refer Resident #47 to rehab for screen and anticipate needs.
On 12/29/24 at 4:00 PM, Resident # 47 was found on the floor in the room. Resident #47 sustained a skin tear with moderate bleeding to the bridge of their nose and bruises to the right arm. The IDT again recommended to refer the resident to rehab screen. Keep the resident within eyesight during waking hours.
On 1/14/25 at 11:AM, Resident #47 sustained another fall in the room. Resident #47 was found on the floor by the the therapist calling out for help. No injury sustained. The recommendation was to continue to monitor.
On 2/5/25 at 3:18 PM, the resident attempted to get up from the recliner and fell. According to the fall report, staff was across the room and could not get in time to the resident. The recommendation was for staff to monitor closely while awake.
On 2/10/25 at 6:20 AM, Resident #47 was found on the floor next to the closet. Resident #47 did not have non skid socks on. Resident #47 sustained a skin tear to the left shin measuring 2 cm x 2 cm. There was no recommendation made by the IDT regarding the fall.
On 2/12/25 at 10:15 AM, Resident #47 was found on the floor mat next to the bed, sustained bruises to the right wrist. Recommendations: Increase resident monitoring. Involve in activities. Educate CNA to use redirection method.
On 3/10/25 at 9:30 AM, Resident #47 was found on the floor in the bathroom. Recommendation: Continue all current fall recommendation in care plan. Continue frequent monitoring of the resident, and anticipate needs.
Further review of the medical record revealed that Resident #47 had a care plan for falls initiated 4/17/24. The goal was for Resident #47 will not have any fall related injuries through the review date. The interventions were to place call bell within reach. Remind and encourage to call for assistance. Staff to leave the bed against the wall. Floor mat to right side of bed. Frequent rounding during the day and night. Increase activity and supervision after family visits. Staff re-educated to increase rounding and check the resident every 1 hour.
On 3/14/25 at 1:05 PM, the facility was made aware of the concerns regarding the multiple falls and surveyor observations.
On 3/18/29 at 12:30 PM, the Director of Nursing (DON) informed the survey team that she agreed that Resident #47 should not be left unsupervised, and she would formulate a plan to address Resident #47's behavior and the falls.
A review of the facility's titled, Falls Management Program last revised 1/27/24 revealed the following under policy and procedure:
Residents at high risk for falls must have an appropriate intervention protocol established immediately upon admission documented on the baseline care plan, and continued onto the comprehensive care plan.
Procedure #4 The resident's fall risk and appropriate interventions will be reflected on the baseline care plan to be completed within 48 hours and continue to the comprehensive care plan as appropriate.
Procedure # 12 All falls are investigated and trended for possible causative factors utilizing the Risk Watch Analysis and reported to the community Improvement Committee along with appropriate action plans.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0697
(Tag F0697)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review and review of other facility documentation, it was determined that the facility failed to administer pain medication as ordered by the physician. This de...
Read full inspector narrative →
Based on observation, interview, record review and review of other facility documentation, it was determined that the facility failed to administer pain medication as ordered by the physician. This deficient practice was identified for 1 of 3 residents reviewed for pain management (Resident # 33) and was evidenced by the following:
On 3/12/25 at 9:30 AM, during the initial tour of the facility, Resident #33 reported to the surveyor that they were experiencing constant pain and did not receive their pain medications for a few days.
On 3/13/25 at 8:52 AM, the surveyor interviewed the resident in their room. The resident informed the surveyor that there was a lack of communication among staff and no teamwork. The resident stated that they did not receive their Hydrocodone (opiod used to treat severe pain) prescribed for pain for 3 days, and they experienced excruciating pain on their right shoulder at that time.
On 3/14/25 at 9:26 AM, the surveyor again visited the resident and they revealed that about 4 weeks ago, the Hydrocodone was not administered for 3 days, When asked if they experiencing pain at that time, Resident #33 stated, I am always in pain, I have excruciating pain on my shoulders. I do not have any cartilage, they are bone to bone. The nurse stated that they run out of the medication. My doctor always has my scripts.
On 3/14/25 at 9:21 AM, the surveyor interviewed the Physician Assistant (PA) in charge of the resident's care. The PA stated that the resident informed her that morning of the missing medication as she just returned to work today. She was not made aware and could not comment on the omissions.
On 3/14/25 at 10:00 AM, the surveyor interviewed the Registered Nurse/Unit Manager (RN/UM). She stated that she was aware of the missing medication and would provide the investigation.
On 3/14/25 at 12:40 PM, the surveyor reviewed the Medication Administration Record (MAR) and confirmed that the Hydrocodone 7.5 milligrams (mg)/300 mg Acetaminophen was not administered on the following dates: 2/18/25, 2/19/25 and 2/20/25. The investigation was not provided and there was no documentation that the physician was notified.
A review of the Face Sheet (an admission summary) reflected that Resident #33 was admitted to the facility with diagnoses which included but were not limited to; acute respiratory failure, general anxiety and other chronic pain.
A review of the resident's Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care dated 10/31/24, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicative of intact cognition. The assessment included that the resident was receiving scheduled and as needed pain medication, and had pain in the last five days that would occasionally interfere with day-to-day activities.
A review of the resident's individualized comprehensive care plan dated 7/26/24, reflected a Focus: I have chronic pain, I have pain to my shoulders, especially my right shoulder. The goal indicated that the resident will be comfortable and If I have pain, it will be managed through the next review period. Interventions included the following: My nurse will administer my pain medication as ordered by my physician. (Hydrocodone-Acetaminophen). Offer me PRN (as needed) medications when I complain of mild pain. Monitor the effectiveness of my pain medication.
A review of the Physician's Orders sheet (POS) for February 2025 reflected a physician's order (PO) dated 12/18/24 for the narcotic analgesic Hydrocodone 7.5 mg/Acetaminophen 300 mg. The order specified to administer 1 tablet orally every 12 hours for severe pain as of 12/24/24. The order also reflected an order to check for pain every shift
A review of the electronic Medication Administration Record (eMAR) for Resident #33 for February 2025, revealed the pain medication Hydrocodone with scheduled administration times of 0900 (9:00 AM) and 2100 (9:00 PM).
On the following dates and times, there was no documentation to indicate that the medication was administered as ordered:
2/18/25 at 0900 and 2100
2/19/25 at 0900 and 2100
2/20/25 at 0900 and 2100
The resident did not receive 6 doses of the medication.
The February 2025 non PRN [as needed] medications notes for pain monitoring reflected that on 2/18/25 the resident reported generalized pain pain level was 4, evening shift pain level was 3.
On 2/19/25 the resident reported pain to the left shoulder. Pain level was 3.
On 2/20/25 the resident reported generalized pain, pain level was 4.
On 3/13/14 at 1:15 PM, the surveyor interviewed the Licensed Practical Nurse (LPN) # 1, who worked on 2/21/25. She stated that the medication was not available and she informed the Unit Manager (UM).
On 3/18/25 at 9:16 AM, the UM confirmed again that she was made aware on 2/18/25, she informed the Nurse Practitioner and a script for the medication was forwarded to the provider pharmacy. She could not provide documentation of any communication with the pharmacy.
On 3/18/25 at 9:31 AM, the surveyor contacted the provider pharmacy and the pharmacist informed the surveyor that they received a script for the Hydrocodone on 2/20/25.
On 3/18/25 at 10:36 PM, LPN #2 who did not administered the medication on 2/21/25, informed the surveyor that staff were to order the Hydrocodone when at least 8 tablets were left on the Bingo card (medication delivery system). She informed the surveyor that she informed the UM that the medication was not available at that time. She stated she did not contact the physician. The surveyor and LPN # 2 reviewed the February 2025 MAR [medication administration record]. She confirmed that Resident #33 did not receive the Hydrocodone as ordered by the physician.
On 3/18/25 at 12:56 PM, the surveyor interviewed the physician and he confirmed that he was not made aware that Resident #33 did not receive/have the Hydrocodone since 2/18/25. The physician added, had he been made aware, he would have contacted the provider pharmacy and ordered a 3 day supply. The physician confirmed that he was made aware on 2/20/25 and he sent the script to the pharmacy on 2/20/25.
The facility was made aware of the above concerns on 3/14/25. On 3/18/25, the facility confirmed that the physician was contacted on 2/20/25 and ordered a stat (immediate) delivery.
A review of a facility policy titled, Administering Medications with a revised date of 1/10/25 included:
Policy: Medications will be administered in a timely manner and as prescribed by the resident's attending physician or the facility's medical director. The individual administering the medication must initial the resident's EMAR/MAR on the appropriate line and date for that specific day before administering the next resident's medication.
A review of a facility policy titled Pain Management with a revised date of 6/19/23, included under policy: The resident will be provided with the most effective pain relief methods, and their response to the treatment plan will be monitored and adjusted as needed.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to: a) consistently complete the Dialysis communication form (CF)...
Read full inspector narrative →
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to: a) consistently complete the Dialysis communication form (CF) for the residents on hemodialysis (HD) a treatment that replicates the kidney's function and cleans the waste from the blood for individuals with kidney disease or failure), and b) monitor, assess and document the care of a hemodialysis access site pre and post HD treatment. This deficient practice was identified for 1 of 1 resident (Resident #15) and was evidenced by the following:
On 3/12/25 at 12:56 PM, the surveyor did not observe Resident #15 in their room. The Licensed Nurse Practical (LPN) informed the surveyor that the resident was in the salon.
On 3/12/25 at 11:04 AM, the surveyor reviewed the hybrid medical records (combination of electronic medical record and physical chart) of Resident #15.
A review of Resident #15's admission Record (an admission summary) reflected that the resident was admitted to the facility with diagnoses which included but were not limited to; dependence on renal dialysis (a state of chronic dependence on a machine and medical professionals to maintain life when the kidneys are no longer able to function properly), hyperlipidemia (condition in which there are high levels of fat particles (lipids) in the blood), and hypertension (high blood pressure).
A review of Resident #15's most recent quarterly Minimum Data Set (MDS), an assessment tool dated 2/9/25, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 11 out of 15, which indicated that Resident #15's had moderately impaired cognition. Further review of the MDS indicated the resident received HD.
A review of Resident #15's individualized comprehensive care plan (ICCP) created on 11/4/24 included a focus care area that the resident had a diagnosis of chronic kidney disease Stage 5 and had elected to receive HD. The interventions included to monitor right arm AV Fistula (An arteriovenous (AV) fistula is a medical condition where an artery and a vein connect directly, causing blood to flow between them) for signs and symptoms of infection; check bruit (a sound, especially an abnormal one, heard through a stethoscope) and thrill (a vibratory movement) every shift; Review dialysis communication form (CF) for completion.
A review of the physician's Order Summary Sheet revealed the following orders: hemodialysis schedule Tuesday, Thursday and Saturday with a start date 11/21/24; Check bruit and thrill [B&T]- check right arm AV fistula for positive bruit and thrill every shift (three times daily) with a start date 11/21/24; and collect dialysis communication book every Tuesday, Thursday, and Saturday, post dialysis. Observe toleration dialysis vitals, new orders sign/initial book and date that this has been done with a start date 1/30/25. The above order to check B&T three times daily was transcribed in Treatment Administration Records (TARs) with a start date of 11/21/24.
A review of the February and March 2025 Treatment Administration Record (TARs) reflected that B&T order was signed by the LPN, who worked per diem (as needed) at the facility, as completed who was not able to explain how to assess the AV fistula site correctly. There were 2 entries in February for 2/23/25 and 2/24/25 and 3 entries in March for 3/12/25, 3/13/25, and 3/14/25.
On 3/12/25 at 12:47 PM, the surveyor interviewed the LPN regarding the process for a resident that received HD services. The LPN stated that Resident #15 was on HD. The LPN stated the nurses check the resident's vital signs (VS; blood pressure, heart rate, respirations, temperature, etc) before and after the HD, assessed right arm AV fistula site for any signs of bleeding, checked B&T. The LPN further stated the nurses would write down the VS and the fistula site assessment findings on the CF before the resident would leave for their HD session.
On 3/12/25 at 1:00 PM, the surveyor reviewed Resident #15's HD binder (a binder on the unit which contained a resident's status on HD treatment days between the facility and the dialysis center) contained two separate areas to be filled out; the top section was to be completed by the facility nurse prior to the resident leaving the facility for the dialysis treatment and the bottom section was to be completed by the Dialysis center staff after treatment and last line needed to be signed by the receiving nurse at the facility when the resident returned. The binder contained the HD CF's which indicated the following:
CFs dated 2/8/25, 2/11/25, 2/18/25, 2/27/25, 3/1/25, 3/4/25, 3/6/25, and undated CF, did not have VS, access site status and facility nurse signature to acknowledge that this section was completed before the resident left the facility for their HD session. The CF dated 2/8/25 and an undated CF was missing receiving nurse's signature and date at the bottom. The CF did not have a section on the form for an assessment of VS and disposition of dialysis site post dialysis.
On 3/12/25 at 1:35 PM, the LPN reviewed the HD binder in the presence of the surveyor and the LPN stated the nurses are responsible to complete the top part of the CF. The LPN further stated the nursing supervisor (NS) and/or the Unit Manager (UM) checked the HD binder for completion after the resident returned to the facility. The LPN stated and demonstrated that she checked resident's right arm for B&T by palpation (a method of feeling with the fingers or hands during a physical examination) at the access site before the resident left for their HD.
On 3/14/25 at 9:29 AM, during an interview with the surveyor, the Registered Nurse (RN)/UM stated the top portion on the CF was completed by the nurses at the facility before the resident left for HD and the HD binder would be taken with the resident, by the transport staff. The RN/UM stated that it was important to complete the top portion of the CF so that the HD center knows about resident's VS before the resident left the facility. The RN/UM further stated when the resident returned to the facility, the NS had to sign the CF as a receiving nurse in charge. Then the NS would check for any signs for bleeding at the access site. The RN/UM further stated the NS would check B&T after the dressing was removed from the access site after 4 hours. The RN/UM stated B&T would be checked by palpating at the site. The RN/UM reviewed the HD binder in the presence of the surveyor and observed the incomplete CFs. The RN/UM acknowledged the information was missing on the forms and stated the CFs should be completed prior to the resident leaving the facility for HD. The RN/UM further stated she would educate and provide in-service to the nurses.
On 3/14/25 at 9:46 AM, during an interview with the surveyor, the NS stated the process was to check resident's VS, B&T, and if the resident received any pain medication before they left, that would be written down on the CF. The NS stated when the resident returned from HD center, she would check the CF and sign it as a receiving nurse. The NS further stated, If I am not there then the assigned nurse can sign the CF. The NS started the UM was responsible to make sure the CFs were completed. The NS stated to check for B&T, she would place her hand at the AV fistula site and feel for the pulse.
On 3/14/25 at 12:58 PM, the survey team met with the administration team and notified the above-mentioned concerns regarding Resident #15.
On 3/18/25 at 10:05 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON). The DON presented an in-service meeting and training sign-in sheet for assessment of an AV fistula site that was completed after surveyor inquiry.
A review of the facility provided Dialysis Treatment-Communication policy revised on 1/25 included a statement: To assure continuity of care and treatment for the resident receiving hemodialysis, the facility will communicate with the hemodialysis center and interdepartmentally. C. Education and training to include: a. Upon orientation the nurses will be taught the care of grafts and fistulas through assessment.
NJAC 8:39- 27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and document review, it was determined that the facility failed to a.) follow app...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and document review, it was determined that the facility failed to a.) follow appropriate infection control protocols during a wound treatment observation. This deficient practice was identified for 1 of 2 residents (Resident # 54) reviewed with wounds, b.) perform hand hygiene (HH) between serving food, removing dirty dishes, and when assisting residents. The deficient practice was identified in 1 of 1 dining room meal observation, for 3 of 4 residents (Resident #27, #29 and #46) reviewed for dining and was evidenced by the following:
1. On 3/14/25 at 10:30 AM, the surveyor observed the Licensed Practical Nurse (LPN) perform a wound treatment to the sacral area of Resident #54, two certified Nursing Aides (CNA) assisted the LPN during the wound treatment.
The LPN prepared the over bed table and gather the needed supplies to complete the treatment. The LPN placed the supplies on the overbed table.
At 10:45 AM, the surveyor observed the LPN removed the soiled dressing, dispose of the soiled dressing, removed the soiled gloves and placed them in the trash can inside the room. The LPN then, without first performing HH, donned (put on) a clean pair of gloves and cleaned the wound with [name redacted] Wound solution (topical wound care product that contains hypochlorous acid) soaked gauze pads and patted the wound dry. The LPN did not wash her hands or used Alcohol Based Hand Rub (ABHR) to cleanse her hands after removing the soiled dressing. The LPN then donned gloves, applied the treatment inside the wound, then attempted to pack the wound with the Calcium Alginate (absorbent wound dressing) packing that was not cut to size. With the gloved hand the LPN attempted to retrieve a pair of scissors from her pants pocket. The LPN then could not reach the scissors and asked the CNA to assist. The CNA with her gloved hand reached for the scissors and gave them to the LPN. The LPN picked up the scissors and cut the Calcium Alginate. The LPN was about to insert the Calcium Alginate to pack the clean wound when the surveyor asked the LPN if the scissors were clean or had they been disinfected. The LPN then, donned a clean pair of gloves, disinfected the scissors, cut the Calcium Alginate to size and packed the wound. The LPN then applied a foam dressing for optimum coverage and protection. The LPN did not disinfect the overbed table after disposing of the unused supplies into the trash can. The LPN then signed the resident's Treatment Administration Record (TAR) for completion of the wound treatment.
On 3/14/25 at 11:30 AM, the surveyor reviewed the observed treatment with the LPN. The LPN confirmed that she missed some steps during the wound care. The LPN stated that she should have washed her hands after removing the soiled dressing prior to applying a clean pair of gloves.
The surveyor reviewed Resident #54's electronic medical record. The admission Face Sheet reflected that Resident #54 had diagnoses which included but were not limited to; difficulty in walking, personal history of other malignant neoplasm of bronchus and lung, pressure ulcer of sacral region, stage 4 (deep wound reaching the muscles, ligament and bone). A review of the Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 10/01/24, reflected that the resident was at high risk for developing pressure ulcers and had a stage 4 pressure ulcer to the sacral area. A review of the Care Plan initiated 2/5/25 reflected a problem for alteration in skin impairment related to overall decline. The goals were the resident's skin alterations will continue to improve without complications. The interventions included: wound care treatment as ordered, monitor for pain and provide incontinence care as needed. A review of Physician's Orders sheet (POS) for March 2025, reflected an order dated 3/13/25 for the sacral wound to be cleansed with [name redacted] wound solution -Remove Zinc with mineral Oil-.Apply Collagen wound powder to wound bed-Pack with Calcium Silver alginate-apply Zinc to periwound and cover with bordered gauze dressing every day and as needed.
A review of the facility's policy titled, Clean Dressing last revised 1/28/25, revealed the following:
Policy: The licensed nurse will use clean techniques for all dressing changes unless otherwise ordered by the physician. The policy did not address the steps to follow
for packing a wound. A review of the treatment observation document attached to the facility policy reflected that staff were to wash their hands, after setting the clean field, after disinfecting the over bed table and after removal of the soiled dressing.
2. On 3/12/25 at 11:49 AM, two surveyors observed the lunch meal in the dining room and observed the following:
The remote kitchen was adjacent to the dining room and the surveyors observed through an open door that there was one dietary staff (DS) serving food in the kitchen and two CNAs were assisting residents in the dining room.
On 3/12/25 at 12:04 PM, the DS entered the dining room wearing gloves and served soup to the residents. The DS returned to the kitchen and failed to remove her gloves or perform HH. The surveyor then observed CNA #2, was assisting Resident #29 at the lunch meal, CNA #2 then Resident #29 got up in the middle of assisting Resident #29 and without first performing HH, walked to the back table and picked up the utensil for Resident #46 and handed it to the resident. CNA #2, without first performing HH, then returned to assist Resident #29.
On 3/12/25 at 12:13 PM, the DS plated lunch plates and entered the dining room wearing the same gloves and served residents their lunch meal. At that time the surveyor observed that the HH dispenser adjacent to the dining room panty entrance was empty. The surveyor informed the food service supervisor (FSS) who was also present and the FSS placed her hand under the dispenser and confirmed that the HH did not work.
She reentered the kitchen at 12:17 PM, failed to remove gloves or perform HH and plated meals for the residents.
On 3/12/25 at 12:13 PM, On 3/12/25 at 12:23 PM, CNA #2 who was assisting a resident with feeding, stopped feeding the resident and walked over to a table with three residents and was handling their cups and utensils (Resident #46 and #27) and used a knife cut Resident #27's food, then without first performing HH returned to assist Resident #29 with their meal.
On 3/12/25 at 12:14 PM, CNA #2 again got up from assisting Resident #29 and began removing dirty dishes from Resident #46 and without first performing HH went back to Resident #29 and used the resident's cup to offer a drink to Resident #29.
On 3/12/25 at 12:19 PM, the DS delivered three more meals, and then removed two dirty soup bowls. The DS then returned to the kitchen still wearing the same gloves and without performing HH after removing the soiled dishes. At 12:22 PM, the DS delivered two more meals while still wearing the same gloves that were used to remove dirty dishes and plate up other meals.
On 3/12/25 at 12:24 PM, CNA #2 walked over to Resident #27 and held that resident's hand while asking that resident if they wanted ice cream. CNA #2 then, without first performing HH, returned to resident #29 and continued to assist with feeding.
On 3/12/25 at 12:26 PM, the DS was observed wearing the same gloves, delivered one meal to a resident, returned to the kitchen and began placing desserts on a cart. She did not change remove her gloves or perform HH. At 12:28 PM, the DS removed her gloves and put on new gloves without first performing HH, and then passed desserts from a cart to the resident in the dining room.
On 3/12/25 at 12:32 PM, the DS returned to the pantry wearing the same gloves, proceeded to open up packages of crackers, placed the non-sealed crackers on a saucer, and served soup with the crackers to a resident in the dining room.
On 3/12/25 at 12:33 PM, CNA #2 stopped assisting Resident #29 when another resident entered the dining room, and without first performing HH she assisted the newly arrived resident to sit, and then handed them their utensils.
On 3/12/25 at 12:36 PM, the DS while wearing gloves, pushing the cart into the dining room, then simultaneously provided residents with desserts while removing dirty dishes and placed on the same cart, then placed a tea bag in water opened and then used the same gloved hands to open Jello for a resident. There was no HH performed between providing food items and removing soiled items and at 12:42 PM, the DS then walked into the kitchen while pulling up her pants wearing the same gloves. The DS did not remove her gloves or perform HH and obtained a meal for a resident, and then delivered the meal, removed more dirty dishes while wearing the same gloves.
On 3/12/25 at 12:46 PM, upon interview the DS stated she did not change the gloves because I go fast. She further stated that she did not need to perform HH because it was only her, and she was not leaving the dining room. When asked about performing HH between delivering meals and removing dirty dishes, the DS stated she did not need to change her gloves just to deliver food and that there was usually another staff member there to assist her.
On 3/12/25 at 1:08 PM, the Food Service Director (FSD) stated that the kitchen staff should not be using the same gloves and should use HH between tasks. The FSD further stated that the DS had been educated and usually would have others to help in the dining room.
A review of the facility provided policy, Hand Hygiene revised 1/22, included but was not limited to; Policy: all associates handling food shall wash hands with soap and water at the following times (included) before handling good or clean utensils/dishes/equipment; before putting on gloves; after touching clothing; after handling soiled silverware/utensils; after handling garbage; after removing gloves; and after activities that may contaminate the hands.
On 3/14/25 at 12:58 PM, the above concerns were presented to the facility.
On 3/18/25 at 10:05 AM, the DON presented documentation that the DS had been in serviced on hand hygiene on 2/13/25.
NJAC 8:39 -19.4 (a)
Surveyor: [NAME], [NAME]
Surveyor: LAW, [NAME]
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected most or all residents
Based on interview and record review it was determined that the facility failed to consistently ensure Minimum Data Set (MDS) assessments were submitted within the required time frame. This deficient ...
Read full inspector narrative →
Based on interview and record review it was determined that the facility failed to consistently ensure Minimum Data Set (MDS) assessments were submitted within the required time frame. This deficient practice occurred for 8 of 8 system selected residents (Resident #4, #6, #19, #22, #36, #42, #48, and #53) reviewed for timely submission of MDS and was evidenced by the following:
On 3/12/25 at 11:01 AM, the surveyor interviewed the Registered Nurse MDS Coordinator (RNMDS) regarding the MDS'. The surveyor provided a list of MDS and requested a validation report regarding timeliness. The RNMDS stated she knew she had late MDS submission.
On 3/12/25 at 1:24 PM the RNMDS provided the following validation reports:
1. Resident #6; Target Date: 11/3/24: Message: Assessment Completed Late: Z0500B (12/28/24) is more than 14 days after A2300 (Assessment Reference Date).
2. Resident #4; Target Date: 10/31/23: Message: Assessment Completed Late: Z0500B (12/4/24) is more than 14 days after A2300 (Assessment Reference Date).
3. Resident #19; Target Date:11/6/24 : Message: Assessment Completed Late: For this admission assessment Z0500B (11/20/24) is more than 13 days after (Entry Date).
4. Resident #33; Target Date: 10/31/24: Message: Assessment Completed Late: Z0500B (12/4/24) is more than 14 days after A2300 (Assessment Reference Date).
5. Resident #36; Target Date: 11/9/24: Message: Assessment Completed Late: Z0500B (12/30/24) is more than 14 days after A2300 (Assessment Reference Date).
6. Resident #42; Target Date: 10/17/24: Message: Assessment Completed Late: Z0500B (11/4/24) is more than 14 days after A2300 (Assessment Reference Date).
7. Resident #48; Target Date: 11/6/24: Message: Assessment Completed Late: Z0500B (12/29/24) is more than 14 days after A2300 (Assessment Reference Date).
8. Resident #53; Target Date: 10/2824: Message: Assessment Completed Late: Z0500B (11/15/24) is more than 14 days after A2300 (Assessment Reference Date).
On 03/18/25 at 10:05 AM, the survey team met with the Director of Nursing and Licensed Nursing Home Administrator and no additional information was provided.
NJAC 8:39-11.1
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0838
(Tag F0838)
Could have caused harm · This affected most or all residents
Based on interview and document review it was determined that the Facility Assessment (FA) failed to identify and include the staff competencies and skill sets necessary to provide the type of care re...
Read full inspector narrative →
Based on interview and document review it was determined that the Facility Assessment (FA) failed to identify and include the staff competencies and skill sets necessary to provide the type of care required for the resident population. This deficient practice had the potential to affect all residents and was evidence by the following:
On 3/12/25 at 11:20 AM, the Licensed Nursing Home Administrator (LNHA) provided a copy of the FA dated July 23, 2024 which revealed an attendance sheet with an Agenda that included, but was not limited to; Data- Disease/Conditions/Physical Behaviors needs/ Cognitive disabilities/Acuity and Staff Competencies and Skill Sets. The body of the document included Staff Competencies/Skill Sets, 40% Alzheimer's/Dementia; Resident Count and Acuities: .Short term stays are 100% joint replacement are hips, Pressure ulcers . report show a higher rate of occurrence at 12.8 % compared to 8.7 % for state average . Staffing Plans: .Staff competencies are conducted annually and when new skill sets are required based on resident care needs . The [facility name redacted] can provide services for the following diagnosis/care categories: Common Diagnosis, Psychosis .Congestive Heart Failure, Coronary Artery Disease .Parkinson's Disease .Fractures .Renal Insufficiency, Nephropathy .Renal Failure, End Stage Renal Disease .Skin Ulcers, Injuries . Special Treatments: IV medications -20/year; Dialysis-3/Year . Specific Care or Practices: Pressure injury prevention and care, skin care, wound care (surgical, other skin wounds). Other special care needs included Dialysis. The document failed to include any staff competencies related to the specific care identified for the resident population.
On 03/18/25 at 9:57 AM, the surveyor interviewed the LNHA regarding the FA and asked the LNHA if she was aware of the revised regulations related to the FA. The LNHA confirmed she was aware and stated the FA was is compliance, and was also reviewed by the corporation. The surveyor reviewed the FA in the presence of the LNHA and asked if the FA identified the specific staff competencies that were needed to care for the resident population. The surveyor asked specifically about any competencies related to care, including hemodialysis, and wound care. The LNHA looked through the FA and stated, I don't see it there.
On 03/18/25 at 10:05 AM, the survey team met with the Director of Nursing and Licensed Nursing Home Administrator and no additional information was provided.
NJAC 8:39-13.4(b)
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0865
(Tag F0865)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review it was determined that the facility failed to self-identify all areas for improvement, th...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review it was determined that the facility failed to self-identify all areas for improvement, then develop, implement and maintain a comprehensive, measurable, data driven Quality Assurance and Performance improvement (QAPI) program to address all systems and review significant events at QAPI. The deficient practice had the potential to affect all residents and was evidenced by the following:
Refer to F550, F677, F678
On [DATE] at 9:22 AM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) regarding the QAPI program. The surveyor asked the LNHA to identify all the current QAPI plans. The LNHA stated that call bell response was identified from the resident council, and from grievances and the LNHA provided the surveyor with the QAPI plan which was reviewed in the presence of the LNHA. The Problem Statement revealed: Staff are to answer call lights.; The SMART Goal revealed: To respond residents need and request expeditiously and appropriately at all times.; The Root Cause/s: What are the contributing factors that cause the problem? Staff not mindful of the call lights and Staff forget to turn off the call lights after answering their needs.; What is the importance of this goal? To respond resident's needs appropriately in a timely manner.; Barrier/s: What difficulties will you encounter implementing your goal?
The surveyor asked the LNHA since the date of the goal is [DATE], where is the measurable progress documented. The LNHA reviewed the QAPI in the presence of the surveyor and stated, I don't see the SMART goal is measurable. When asked what SMART meant the LNHA stated, we are not making it measurable.
When asked what the remaining QAPI plans were, the LNHA stated, that the facility identified that the staff were not all completing the online education system. When asked to provide the QAPI, the LNHA stated they were in the middle of it. When asked about a specific and measurable goal, the LNHA stated she did not have a document to show the surveyor, but the performance had improved from 40 to 70%.
The LNHA stated the facility had a QAPI on the inconsistent availability of the resident weights. The surveyor asked if the goal was specific and measurable and the LNHA stated, I don't have it, maybe the Dietitian, had it?
The LNHA stated there was a QAPI with falls with major injury. The surveyor asked if falls with major injury was an adverse event? The LNHA stated, yes, and it went into the internal risk management system. The surveyor asked if adverse events were reviewed in QAPI and she stated, no, I don't see it here, I cannot show it to you.
The surveyor asked the LNHA if hand hygiene during meals and standing and cutting resident meals has been identified as a concern per surveyor observations. The LNHA stated, that has not been identified as an issue or had any concerns regarding that brought to her attention.
The surveyor then asked if the LNHA was aware of staff placing two incontinence briefs residents as observed during the survey. The LNHA stated, no, the Aides (Certified Nurse Aides) never brought it to my attention. The surveyor asked was placing a double incontinent brief on a resident, okay? The LNHA stated, no, I expect the primary nurses to be checking from time to time. The surveyor asked the LNHA if there were any audits or documents to show that care was monitored, and she stated, No.
On [DATE] at 12:07 PM, the survey team interviewed a Registered Nurse (RN) regarding when on [DATE] 6:00 PM, staff observed Resident #18 sitting in recliner not breathing, no pulse, no respiration . Resident expired at 6:00 PM. The RN stated that the resident was found unresponsive and she had confirmed that she was the RN supervisor that day. The surveyor asked the RN if her Cardiopulmonary Resuscitation (CPR) training was up to date. The RN proceeded to look at her phone and looked up her CPR certification and stated, it is expired, I thought it was due in September. The surveyor requested all the CPR education for the nursing staff.
On [DATE] at 1:56 PM, during an interview with the LNHA, the surveyor asked if she had been aware that the RN's CPR certification was expired. The LNHA confirmed the RN's CPR certification was expired and was unable to provide a list of all the CPR certifications of the nurses because only the former Director of Nursing had access to it.
On [DATE] at 1:59 PM, the surveyor asked the Director of Nursing (DON) how the facility would ensure that there was a CPR certified staff member on each shift. The DON stated that the RN was incorrectly listed as having a current CPR certification.
NJAC 8:39-33.1-4