CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review it was determined that the facility failed to ensure a resident who required assistance with Activities of Daily Living (ADLs) had all necessary items...
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Based on observation, interview and record review it was determined that the facility failed to ensure a resident who required assistance with Activities of Daily Living (ADLs) had all necessary items maintained within reach of the resident. This deficient practice was identified for 1 of 1 resident (Resident #129) reviewed for accommodation of needs and was evidenced by the following:
On 3/5/25 at 9:15 AM the resident was not available in their room, and at that time the surveyor reviewed the electronic medical record which revealed: a Progress Notes dated 3/4/25 timed 11:50 PM: Interdisciplinary Team Note. Note Text: Resident found on the floor at around 10:15 PM. According to the resident, the staff failed to place the bedside table within the resident's reach. While attempted to reach for the phone the resident fell on the floor, complaining of pain in their back. The resident was transferred to the Emergency Department for evaluation and returned to the facility on 3/5/25. X- Ray (digital image ) and CT-Scan (Computer Aided Tomography) performed at the hospital were negative for fracture and intracranial bleeding (brain bleed). The admission Record revealed Resident #129 was admitted to the facility with diagnoses which included, but were not limited to; Hemiplegia (paralysis that affects only one side of the body) and Hemiparesis (one sided muscle weakness) and ischemic cardiomyopathy. The admission Minimum Data Set (MDS), an assessment tool used to manage care dated 12/11/24, reflected that Resident #129 had intact cognition as evidenced by a 15 out of 15 score on the Brief Interview for Mental status (BIMS). Resident #129 was dependent on staff for most activity of daily living which included mobility, transfer and toileting. The Comprehensive undated care plan provided by the facility on 3/7/25 at 12:30 PM, reflected a Focus for falls related to weakness and Cerebro-Vascular Accident (damage to the brain from interruption of its blood supply). The goal was for Resident #129 not to sustain serious injury through the review date. The interventions were to anticipate and meet needs, Be sure call light is within reach, and encourage to use it for assistance as needed. Provide prompt response to all requests for assistance.
On 03/06/25 at 8:51 AM, the surveyor observed the resident was in bed and the resident informed the surveyor that they fell, and had reported pain on the back area. When asked to elaborate regarding the fall, Resident #129 stated in the presence of the Assistant Director of Nursing, that prior to providing care the Certified Nurse Aide (CNA) moved the bedside table away, and that was where the resident's phone was, and the CNA did not move the bedside table back where it was originally located, next to the bed. Resident #129 stated then the nurse came to administer medications, and walked away before they could asked to move the bedside table close to the bed. The resident's phone was ringing and ringing, they attempted to reach for the phone, and could not reach it and they fell out of the bed. Resident #129 added that was not the first time that the phone had been placed of their reach and they could not answer the phone. The resident further stated, I cannot walk, I felt helpless because the bedside table was placed near the door with the phone, and I could not reach the phone.
On 03/07/25 at 11:00, during the exit conference held with the Licensed Nursing Home Administrator (LNHA), Director of Nursing, Assistant Director of Nursing (ADON), Regional Material Data Set Coordinator, and Regional Clinical Director. The ADON confirmed that staff who provided care should move items back within reach of the residents and the ADON confirmed that was not the first time that items have been left out of reach of Resdient #129.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected 1 resident
Based on interview and document review it was determined that the facility failed to complete and transmit the required Material Data Set (MDS) assessment for 1 of 1 system selected MDS assessments re...
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Based on interview and document review it was determined that the facility failed to complete and transmit the required Material Data Set (MDS) assessment for 1 of 1 system selected MDS assessments reviewed and was evidenced by the following:
On 3/4/25 at 10:05 AM, the surveyor reviewed the medical record for Resident #83. The MDS record revealed that the Resident was discharged on 10/9/24 and the MDS record was identified as 132 days overdue.
On 03/04/25 at 10:51 AM, the surveyor interviewed the Registered Nurse MDS Coordinator (RN/MDS) regarding the MDS process when a resident was discharged . The RN/MDS stated the facility must complete a discharge MDS, and she stated it is usually completed immediately. The surveyor asked the RN/MDS to review Resident #83's MDS in the presence of the surveyor. The RN/MDS reviewed the MDS and stated, I must have missed this one and the surveyor requested a Validation report for Resident #83's MDS.
On 03/05/25 at 8:31 AM , the Licensed Nursing Home Administrator provided a copy of the Final Validation Report, dated 3/4/25, which revealed. Assessment Completed Late: Z0500B (assessment completion date) is more than 14 days after A2300 (assessment reference date).
NJAC 8:39- 11.1
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement an individual comprehensive care plan (ICCP) ...
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Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement an individual comprehensive care plan (ICCP) for a resident who received intravenous (IV) therapy and had an IV catheter. The deficient practice was identified for 1 of 1 resident (Resident #38) reviewed for IV therapy and was evidenced by the following:
On 2/27/25 at 10:11 AM, the surveyor observed Resident #38 sitting in a wheelchair in their room. The surveyor observed the resident's right hand with a short IV line (a tube that administers fluid or medication into veins) between the thumb and first finger. Resident #38 stated that they had received medication through an IV weeks ago.
On 2/28/25 at 9:56 AM, the surveyor again observed the short IV line inserted in Resident #38's right hand.
On 2/28/25 at 12:00 PM, the surveyor reviewed the electronic medical record (EMR). A review of the admission Record (an admission summary) revealed Resident #38 had diagnoses which included, but were not limited to; pneumonia. A review of the admission Minimum Data Set (MDS) an assessment tool dated 2/7/25, included a Brief Interview for Mental Status (BIMS) of 13 out of 15 which indicated intact cognition. A review of the Order Summary Report documented a physician order dated 2/10/25 for Sodium Chloride Solution 0.9% 80 milliliter (ml) per hour intravenously every shift for electrolyte imbalance for 3 days with an end date of 2/13/25. A review of the ICCP dated 2/1/25, including all resolved and canceled focus areas, failed to document the insertion and use of IV therapy including a focus area, goals, or interventions.
On 3/4/25 at 9:00 AM, the Licensed Practical Nurse Unit Manager (LPN UM) reviewed the EMR and acknowledged there was no ICCP for the use of IV therapy.
On 3/04/25 at 9:52 AM, the Director of Nursing (DON) stated that IV therapy should be in the care plan and when no longer in use, it would be marked as resolved. The DON further stated, I am educating the staff.
A review of the facility provided policy, Comprehensive Care Plans revised 6/2023, included but was not limited to; to develop and implement a comprehensive person-centered care plan consistent with resident rights, includes measurable objectives and time frames to meet medical, nursing, and mental and psychosocial needs. The process will include an assessment of the resident's strengths and needs . The care plan will describe at a minimum . services to be furnished to attain or maintain the highest practicable physical well-being; any specialized services; specific interventions that reflect the needs and preferences of the resident; will include measurable objectives and timeframes . and interventions; and the staff responsible for carrying out interventions and the staff will be made aware when changes are made.
NJAC 8:39-11.2(e)(i)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to ensure all residents were treat...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to ensure all residents were treated in a dignified manner by failing to ensure a) residents who were dependent on staff for care were provided with incontinence care prior to being served meals, and b) residents eating meals in the same dining room were served meals at the same time. This deficient practice occurred for 3 of 3 residents reviewed for dignity (Resident #31 and #42 and #129) and was evidenced by the following:
On 2/27/25 at 10:16 AM, the surveyor observed Resident #129 in bed and the resident was partly covered and the incontinence brief could be observed bulging from the back. The resident informed the surveyor they were last provided with incontinence care at 5:00 AM. The resident informed the surveyor that they were unable to get out of the bed to use the bathroom, they could not walk, and staff would not answer the call light in a timely manner.
On 2/27/25 at 10:59 AM, an incontinence observation performed with a random Certified Nursing Aide (CNA) revealed that Resident #129 was wearing an incontinence brief that was soaked with urine and soiled with feces.
On 2/27/25 at 11:46 AM, the surveyor returned to Resident #129's room and the resident stated that they still had not been changed. The surveyor then observed that the resident had been served the lunch meal while not having been first provided with incontinence care.
On 2/27/25 at 11:50 AM, the surveyor accompanied the Licensed Practical Nurse (LPN) to Resident #129's room and the resident informed the nurse that they had not been provided with incontinence care prior to the meal delivery. The LPN stated that the protocol was to check and change the residents prior to serving meals to the residents.
On 2/27/25 at 12:00 PM, a review of the medical record revealed that Resident #129 was admitted to the facility with diagnoses that included, but were not limited to; Hemiplegia (paralysis that affects only one side of the body) and Hemiparesis (one sided muscle weakness) and ischemic cardiomyopathy.
The admission Minimum Data Set (MDS), an assessment tool used to manage care dated 12/11/24, reflected that Resident #129 had intact cognition and scored 15 out of 15 on the Brief Interview for Mental status (BIMS). The MDS also revealed Resident #129 was dependent on staff for most activity of daily living including mobility, transfer and toileting. The undated Care Plan provided by the facility on 3/5/25 at 10:30 AM, reflected a Focus for Self Care /Mobility Performance Deficit related to Cerebrovascular Accident (damage to the brain from interruption of its blood supply). The goal was for Resident #129 to improve current level of function in mobility, transfer and personal hygiene. The interventions were to document, report any changes, any potential for improvement reasons for self care deficit, expected course, declines in function .
On 2/27/25 at 12:08 PM, during an interview at with the LPN, she stated, the CNA would document their care in the Point of Care (POC) system. The surveyor reviewed the POC with the LPN and there was no documentation regarding any care provided on 2/27/25 for Resident #129.
On 2/27/29 at 12:15 PM, the surveyor interviewed the CNA who cared for Resident #129. The CNA stated that she served breakfast that morning to the resident and confirmed that she did not provide any care to the resident. She stated she was Agency Staff and was not informed of what was to be done for the resident.
2. On 2/28/29 at 11:40 AM, the surveyor observed the lunch meal pass on the 4th floor. The surveyor observed three residents seated in the right corner of the room that was adjacent to the nursing station. The surveyor observed a CNA set up the lunch tray for Resident #77. Resident #77 began eating their lunch meal while Resident #31 and #42 watched television and waited for their trays. The surveyor observed that both residents waited 25 minutes before they received their lunch meals. Resident #31 and #42 received their lunch meal at 12:05 PM.
On 3/04/25 at 11:20 AM, the surveyor again observed the lunch meal on the 4th floor. The first lunch cart arrived on the floor at 11:24 AM. The surveyor observed 3 residents seated in the right corner of the room same as on 2/28/25.
On 3/04/25 at 11:34 AM, the surveyor observed Resident #77 received their lunch meal. The CNA set-up the lunch meal for the resident and left the room. Resident #77 was eating their lunch and Resident #31 and #42 were actively watching Resident #77 eating while waiting for their trays. Resident #77 completed their meal at 11:45 AM. Resident #31 and #42 received their trays at 12:01 PM.
On 3/4/25 at 12:50 AM, the surveyor interviewed the LPN assigned to the unit regarding the above observation. The LPN stated, The trays arrived at different times, and Residents should be fed at the same time while seated at the same table.
The surveyor then asked the LPN if it was normal practice for residents to sit and observe other residents eating their meals. The LPN stated, I agreed with you, they should be served at the same time, it is what it is.
The surveyor then reviewed Resident #31's medical record which revealed the resident was admitted to the facility with diagnoses that included, but was not limited to; unspecified Dementia with behavioral disturbances. According to the most recent MDS, dated [DATE], Resident #31 had severe cognitive impairment and required staff assistance with set-up for eating. Resident #31 scored 02 out of 15 on the Brief Interview for Mental Status (BIMS) which indicated a severe cognitive impairment.
The surveyor reviewed Resident #42's medical record which revealed diagnoses which included, but were not limited to; hemiplegia, hemiparesis and anxiety disorder. The Quarterly Minimum Data Set (MDS) dated [DATE], reflected that Resident #42 was severely cognitively impaired. Resident #42 scored 03 out of 15 on the Brief Interview for Mental Status (BIMS).
On 3/05/25 at 10:16 AM, during an interview with the nurse educator regarding the above concern, she stated that the staff had since been in-serviced.
On 3/6/25 at 1:30 PM, the surveyor discussed the above concerns with the Licensed Nursing Home Administrator (LNHA) who stated that the facility had been educated and the facility did not have a related policy for dining.
NJAC 8:39 - 17.4(d)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
Complaint # NJ 167926
Based on interview, record review and document review it was determined that the facility failed to report an allegations of abuse, and injury of unknown origin to the Department...
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Complaint # NJ 167926
Based on interview, record review and document review it was determined that the facility failed to report an allegations of abuse, and injury of unknown origin to the Department of Health (NJDOH) as required within two hours of the allegation being made. The deficient practice was evidenced for 2 of 4 resident reviewed for investigations (Resident #343 and #290) and was evidenced by the following:
1. On 2/28/25 at 12:05 PM, Surveyor #1 observed Resident #343, sitting in the room in a wheelchair. The surveyor observed the right side of the resident's face with large area of discoloration and a bump around their right eyebrow.
On 3/4/25 at 12:29 PM, Surveyor #1 reviewed the medical record for Resident #343.
A review of the admission Record face sheet (an admission summary) reflected that Resident #343 was admitted to the facility with diagnoses which included but were not limited to; Heart Failure, Chronic kidney disease and history of falling.
A review of an Annual Minimum Data Set (MDS) an assessment tool used to facilitate the management of care dated 2/27/25, reflected that Resident #343 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, indicative of intact cognition.
A review of the electronic Progress Notes (PN) dated 2/25/25 at 10:30 AM, reflected that the resident was noted with a bump on head. The PN reflected that the resident was assessed, vital signs were stable. Resident #343 was scheduled for dialysis treatment that day, left the facility for dialysis and returned at 4:57 PM.
Upon return from the dialysis center, the Licensed Practical Nurse (LPN) who assessed the resident, indicated that the hematoma had increased in size (no measurement provided), the Registered Nurse/Unit Manager (RN/UM) was made aware. The Physician was notified and ordered to transfer the resident to the Emergency Department for evaluation and treatment. The Resident Representative was made aware of the transfer. A CT (computed tomography) scan (noninvasive imaging procedure that uses X-rays to create cross-sectional images of the body) performed at the hospital was negative for intracranial bleeding according to the facility. Resident #343 returned to the facility on 2/25/25 at 11:55 PM.
On 3/5/25 the surveyor requested the investigation for review.
On 3/5/25, the Licensed Nursing Home Administrator (LNHA) provided the surveyor with a copy of the Reportable Event Record/Report dated 2/25/25. The incident was reported to the New Jersey Department of Health (NJDOH) on 2/28/25 at 4:30 PM (3 days later).
On 3/7/25 at 11:52 AM, the surveyor interviewed the Director of Nursing (DON). The DON acknowledged to the survey team that she was made aware of the incident late in the evening, although the incident occurred at 10:00 AM that day. She informed the surveyor that the LNHA was in charge of the investigation and reported the incident to the NJDOH. She could not provide the rationale for reporting the incident 3 days later while the survey team was on site.
2. On 2/28/25 at 12:55 PM, upon an inquiry from Surveyor #2, the LNHA stated there were no investigations for Resident #290 related to care concerns, however, then provided Surveyor #1 with copies of progress notes beginning 9/15/23.
On 3/04/25 at 9:06 AM, the LNHA stated she had an investigation regarding Resident #290, and then confirmed that nothing was reported the NJDOH. The surveyor reviewed the following:
A Grievance/Concern Form revealed: Description of Concern: Resident reported to Registered Nurse Supervisor (RNS) on 11:00 AM on 9/16/23, that while in therapy the resident had a bowel movement in diaper and asked the therapist to bring them to their room to be changed. Resident #290 stated, three Certified Nurse Aides (CNAs) assisted them and I was aggressively and forcefully wheeled to the bathroom, as I was pleading to put back to bed to be changed because I am dizzy. Another Grievance/Concern Form revealed: Concern Reported To: IDC [Interdisciplinary Care Team] LNHA, Director of Nursing (DON), Assistant Director of Nursing (ADON), Unit Manager (UM), Description of Concern: Resident #290 requested a meeting with the IDC team and was extremely infuriated due to many issues but the in particular the treatment they received from two CNAs last Friday 9/15/23. The resident claimed they defecated in diaper and needed to be changed. Resident #290 stated both CNAs were aggressive in the process and one CNA was taunting them, and the CNAs nails dug into them.
On 3/07/25 at 8:50 AM, Surveyor #1 interviewed the LNHA in the presence of the survey team. The LNHA confirmed that Resident #290's documented allegations were allegations of abuse and confirmed they were not reported to the NJDOH. Surveyor #1 asked the LNHA if there was any reason the allegations were not reported to the NJDOH and the LNHA had no comment.
The Abuse, Neglect and Exploitation policy, signed by the LNHA on 5/25/24 revealed: VII: Reporting/Response: 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies within specific timeframes: a. immediately, but not later that 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b. Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury.
NJAC 8:39- 9.4(f)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected multiple residents
Complaint # NJ 167926
Based on observation, interview, record review and review of pertinent documents it was determined that the facility failed to complete a thorough investigation to rule out abuse...
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Complaint # NJ 167926
Based on observation, interview, record review and review of pertinent documents it was determined that the facility failed to complete a thorough investigation to rule out abuse or neglect for a resident who sustained an injury of unknown origin, for an allegation of abuse, and ensure a resident was protected from potential abuse while an investigation was completed. This deficient practice occurred for 2 of 4 residents reviewed for abuse (Resident #290 and Resident #343) and was evidenced by the following:
1. On 2/28/25 at 12:05 PM, Surveyor #1 observed Resident #343 sitting in the wheelchair in their room. Surveyor #1 observed the right side of the resident's face with large area of discoloration, and a bump around their right eyebrow.
On 03/04/25 at 12:29 PM, Surveyor #1 reviewed the Medical Record (MR) for Resident #343 which revealed the following:
The admission Record revealed the resident was admitted to the facility with diagnoses which included, but were not limited to; sepsis (a serious condition in which the body responds improperly to an infection), pneumonia (an infection that affects one or both lungs), Type 2 diabetes, and dependence on renal (kidney) dialysis (a type of treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to). The Annual Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 2/27/25, reflected that the resident had a Brief Interview for Mental Status (BIMS) score 14 out of 15 that indicated the resident had intact cognition. The Care Plan (CP) revealed a focus area initiated 2/25/25 that revealed Resident #343 had sustained an actual fall with skin discoloration to right forehead related to gait/balance problems. Interventions included neurological checks (assessment for head injury) for 24 hours. A review of the Nursing Progress Notes (PN) dated 2/25/25 at 10:30 AM revealed the following: RN #1 was called into resident's room by RN #2 and the Certified Nurse Aide (CNA) to show the bump on Resident #343's head. RN #1 asked the resident how it happened, and the resident stated that while in the chair, they were sliding from the chair. The CNA called for help and RN #2 and the CNA both assisted the resident back into the chair. The PN revealed that when RN #1 assessed the resident, the resident seemed okay and was alert. RN #1 checked resident's vital signs (VS/ blood pressure, pulse, respirations, temperature and pain). The Unit Manager (UM) was made aware of the incident after it occurred.
On 3/5/25 at 8:31 AM, the surveyor requested any facility's incidents, investigations, reportable events that were sent to the New Jersey Department of Health (NJDOH) and any grievances for February 2025.
On 3/5/25 at 10:07 AM, Surveyor #1 interviewed the RN/UM regarding the fall that occurred for Resident #343. The RN/UM stated she was made aware of the fall on 2/25/25 around 12:00 PM, which was after the morning meeting. At that time, the RN/UM stated she was unable to complete an assessment of the resident, as the resident had already left the building for dialysis treatment. The resident then returned from dialysis at 4:57 PM and the RN/UM was made aware by the Licensed Practical Nurse (LPN) on duty that the hematoma (an abnormal collection of blood outside of a blood vessel) was observed on the right forehead and had increased in size.
On 3/5/25 at 11:32 AM, Surveyor #1 interviewed RN #1 regarding the fall. RN #1 stated she had asked the CNA to assist the resident to get the resident ready for dialysis on 2/25/25. RN #1 stated the resident was already sitting in the wheelchair and RN #1 had been passing medications on the opposite hallway. The CNA then exited out of Resident #343's room and called for help, and then RN #2 went to help and assisted the CNA to pull Resident #343 back into the wheelchair as the resident was sliding off. RN #1 then stated RN #2 informed her that he had observed the resident sitting on the edge of the wheelchair. RN #1 stated that RN #2 told her that they assisted the CNA to pull the resident back into the wheelchair and at that time had observed a small bump on the right side of Resident #343's forehead. RN #1 stated that RN #2 then asked them to check on the resident because of the observed forehead injury. RN #1 stated that she assessed Resident #343's vital signs and neurological status (assess an individual's neurological functions, motor and sensory response, and level of consciousness) and then the resident was sent out for dialysis at their scheduled time. RN #1 stated she contacted the RN/UM via text message.
On 3/5/25 at 11:55 AM, Surveyor #1 reviewed the facility provided Investigation for the incident that occurred on 2/25/25 included the following statements:
A statement signed by RN #1, dated 2/25/25 revealed . that called by other nurse on high side and the CNA who showed the bump on head . seemed fine . the unit manager was made aware after the incident .
A statement completed by RN #2 dated 2/25/25 revealed . I was called by the CNA to assist with repositioning patient who was at the edge of the wheelchair after securing the patient back into the chair I observed a bump on the right side of the forehead when I asked if the patient had fallen she said no and notified the nurse the changes of the patient and to follow up. The patient left the unit at 11:00 AM for dialysis and returned at 4:00 PM with a more noticeable bump on forehead, the supervisor was informed . and [primary medical doctor] was informed .the patient will be transferred to the hospital for further evaluation and treatment.
A statement from the CNA dated 2/25/25 revealed . at 9:45 AM the nurse informed me that the resident was going out at 10:00 AM to dialysis and wanted me to get the resident dressed . When got to the room the resident was already dressed and sitting in the wheelchair with back to the door. I asked if the resident was wet and needed to be changed and the resident responded, I am not sure if I am wet or not. I then made my way to the bathroom with the resident in wheelchair and as I approached the bathroom I noticed the resident started sliding down the chair and slid down to floor and was on [their] knees. I then went to get help from the nurse for a minute or so so the nurse can help me get the resident up to the chair. When the resident was back in the wheelchair I noticed [they] had a hematoma on [their] forehead, the nurse took a photo. I am not sure if the resident attempted to get up front her wheelchair on [their] own while I went to get help and hit [themselves] on the side or corner of [their] wheelchair because at that time there was nothing around her that [they] could use to harm [themselves]
The RN/UM completed a statement dated 2/26/25 that revealed on 2/25/25, received a text from RN #1 that resident #343 had a bump on head on right side. I was in morning report at that time and I did not check my text messages. I got out of morning report at 12:05 PM and upon arrival RN #2 informed me of incident and resident was not at facility as left for dialysis. At 4:18 PM, I received a call from RN #2 that Resident #343 had returned and assessed patient. Called to notify [Medical Doctor] who gave order to send out resident for [Computer Aided Tomogrophy] of the head (multiple x-ray test to determine head injury) .
A statement dated 2/26/25, signed by two social workers revealed they met with Resident #343 and documented: resident stated that fell from the chair in the bathroom on Tuesday around 8:00 AM. CNA was with the resident when fell and CNA called another person to help pick up .
A Reportable Event Record submitted to the NJDOH on 2/28/25 at 4:30 PM, revealed an undated Summary of Investigation for the Date of Event: 2/25/25 revealed: On February 25, 2025 [no time indicated] the CNA brought Resident #343 to get ready for dialysis. While Resident #343 was being wheeled to the bathroom door, the resident began to slip from the wheelchair and fell on knees forward leaning more on right side, at this time the CNA decided to leave in that position to summon assistance in getting back to wheelchair. There investigation failed to identify a causal factor for the head injury, what initially led to the resident allegedly sliding out of the chair, how long the resident was left unattended on knees in the bathroom, and why the physician was not immediately notified of the identified injury prior to being transported to dialysis.
On 3/6/25 at 8:36 AM, Surveyor #1 attempted to call RN #2 for an interview regarding the fall and RN #2 was not available for the interview.
On 3/6/25 at 10:39 AM, Surveyor #1 completed a telephone interview with the CNA regarding the fall. The CNA stated she did not observe the fall, but the resident told her that they fell.
On 3/6/25 at 11:00 AM, in the presence of the survey team, Surveyor #1 asked the the Director of Nursing (DON) if the investigation that was provided complete and the DON confirmed that the investigation that was provided to Surveyor #1 was complete. Surveyor #1 asked the DON about the facility's investigative process. The DON stated the supervisor would start the investigation and obtain statements from anyone involved with the resident care and also including the roommate, the resident and the supervisor would completed a summary. The DON stated usually they would go back 48 hours if the injury was identified as an injury of unknown origin. The DON then stated, not even close with the amount of statements that should have been received from staff regarding the investigation. The DON further stated she had interviewed the night supervisor from previous shift to inquire if there were any incident that happened during the night; however, the DON could not provide any statements collected from the night shift staff. The DON stated that the responsible party (RP) were present when the social workers interviewed the Resident and the RP stated the resident was not comprehending anything. When the DON was asked if she had been notified of the injury, she stated that she was made aware late in the afternoon after the resident had returned from dialysis and she did not know when the physician and RP's were notified. The surveyor asked why the staff did not follow-up after not receiving a response to the text, the DON stated, exactly, I don't know why. The surveyor asked the DON if the resident had fallen on the floor and the DON stated, don't know.
On 3/6/25 at 12:23 PM, in the presence of the survey team, Surveyor #1 interviewed the Licensed Nursing Home Administrator (LNHA) who was in charge of the investigation. The LNHA stated the staff observed the resident in the morning prior to the dialysis treatment with a bruise and a bump on the forehead and stated the DON did not know when it happened. Upon return from the dialysis, RN #2 assessed the resident and reported that the hematoma had increased in size. The physician was then made aware and gave order to transfer the resident to the Emergency Department for evaluation and treatment.
2. On 2/28/25 12:41 PM, Surveyor #2 asked the Licensed Nursing Home Administrator (LNHA) about recalling Resident #290 during September 2023 and asked about any investigations completed while the resident was at the facility. The LNHA stated she recalled Resident #290, but there were no investigations at all, there were no grievances from the resident and there was nothing reported to the DOH regarding Resident #290.
On 2/8/25 at 12:55 PM, the LNHA stated there were no investigations for Resident #290, however, then provided Surveyor #1 with copies of progress notes beginning 9/15/23.
On 3/4/25 at 8:30 AM the surveyor reviewed the Electronic Medical Record for Resident #290 which revealed: the admission Record indicated the resident had diagnoses including, but were not limited to; Fracture of one Rib, Type 2 Diabetes, and Congestive Heart Failure, a Psychiatry Follow Up Note, dated 09/06/23 revealed the resident was admitted for Sub-Acute rehabilitation and presents calm and cooperative, pleasant reports, I feel a little bit better and I'm going to therapy but I still feel depressed and anxious, no signs and symptoms of mania or psychosis noted at that time.
On 3/04/25 at 9:06 AM, the LNHA stated she had an investigation regarding Resident #290, and then confirmed that nothing had been reported the NJDOH. The surveyor reviewed the following: Grievance/Concern Form revealed: Description of Concern: Resident reported to Registered Nurse Supervisor (RNS) on 11:00 AM on 09/16/23, that while in therapy the resident had a bowel movement in diaper and asked the therapist to bring them to their room to be changed. Resident #290 stated, three Certified Nurse Aides (CNA #1, #2 and #3) assisted them and I was aggressively and forcefully wheeled to the bathroom, as I was pleading to be put back to bed to be changed because I am dizzy. The Actions taken to resolve the concern and the Results of the action taken part of the form were both left blank and the form was signed by the RNS and dated 9/16/23.
The following attached employee statements revealed:
Employee Name: CNA #1, Dated 9/18/23, Date incident occurred/found: 9/15/23. Description of the Incident/Accident: On Friday [9/15/23] I went to help CNA #2 with Resident #290 to put the resident on the toilet and after standing up, the resident said to change them in the bed and put them back to bed, and CNA #2 and #3 changed them; CNA #2, Dated 9/18/23, Date incident occurred/found: [left blank]. Description of the Incident/Accident: went with CNA #1 and #3 to put resident on toilet but couldn't do it and put in bed and changed diaper; CNA #3, Dated 9/18/23, Date/ shift assigned as caregiver: 9/15/23, Date incident occurred/found:9/15/23, 7:00 AM to 3:00 PM, Description of the Incident/Accident: Friday around 2:25 PM, Resident #290 called for help. I went to room, told me needed to have diaper changed. I called my coworkers to help to put on the toilet but resident could not do it and changed diaper. There was no statement from the resident included in the documents provided by the LNHA. Another document provided by the LNHA, dated October 5, 2023, was a grievance from Resident #290's Health Insurance Company (HIC). The document revealed Resident #290 alleges that was physically assaulted in the bathroom in room by the CNA. The resident alleged that they had an accident while at physical therapy and needed to be changed due to defecating in clothes, stated they were sitting when 3 aides [ Names redacted of CNA #1, #2 and #3] came to clean the resident and when they tried to pick the resident up from the chair, and when they realized that, [Resident #290] had an accident they slammed down in their chair then forcibly took them to the restroom in the resident's room. They were being extremely rough with the resident and forcing the resident to stand up on their own, also the resident stated that they were unable to stand on their own. Resident #290 alleged that the CNAs did not clean him/her well and the CNAs told him/her to stop faking it, and another CNA told him/her to stop crying once they got him/her on their bed.
On 3/5/25 at 12:00 PM the LNHA provided Surveyor #2 with the requested CNA assignment sheets for 9/14/23, 9/15/23, 9/16/23, 9/17/23, 9/18/23, 9/19/23 and 9/20/23 which revealed: CNA #3 was assigned to Resident #290 on 9/14/23 [CNA #2 also worked on the same unit], 9/15/23 [CNA #1 and #2 also worked on the same unit]. On 9/18/23, two days after Resident #290 reported CNA #1, CNA #2 and CNA #3 forcibly and aggressively wheeled then back to bed to be changed because the resident was dizzy, CNA #3 was again assigned to Resident #290.
On 3/07/25 at 8:50 AM, Surveyor #2 interviewed the LNHA in the presence of the survey team and the reviewed the allegations that Resident #290 made to the RNS on 9/16/23 and asked the LNHA if the allegations constituted abuse, and the LNHA confirmed that Resident #290's documented allegations were allegations of abuse. Surveyor #2 asked the LNHA what should immediately happen, per facility policy, after an allegation of abuse is made. The LNHA stated remove the CNA involved and the surveyor asked if that had occurred and the LNHA stated, I don't think so. Surveyor #2 asked again if it was an allegation of abuse and the LNHA responded, yes. There was no evidence that the CNAs were removed and did not have access to Resident #290.
On 3/07/25 at 11:00, during the exit conference held with the LNHA, Director of Nursing, Assistant Director of Nursing, Regional Material Data Set Coordinator, and Regional Clinical Director, there was no additional information provided.
The Abuse, Neglect and Exploitation policy, signed by the LNHA on 5/25/24 revealed: Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident's property. V. Investigation of Alleged Abuse, Neglect and Exploitation: A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. 4. Identifying and interviewing all involved persons, including the alleged victim .witnesses, and others who might have knowledge of the allegations. 5. Focusing the investigation on determining if abuse, neglect, exploitation, and/or mistreatment has occurred, the extent, and cause; and 6. Providing complete and thorough documentation of the investigation. VI: Protection of the Resident: The facility will make efforts to ensure all residents are protected from physical and psychosocial harm, as well as additional abuse, during and after the investigation. Examples include but are not limited to: A. Responding immediately to protect the alleged victim and integrity of the investigation, D. Room or staffing changes .
A review of the facility's Unexplained injuries policy revised date 11/22, included that all unexplained injuries, including bruises, abrasions, and injuries of unknown source will be investigated.
NJAC 8:39- 4.1(a)12
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected multiple residents
Repeat Deficiency
Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement a baseline individual compr...
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Repeat Deficiency
Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement a baseline individual comprehensive care plan (ICCP) to meet resident preferences and goals to address all medical and psychosocial needs within 48 hours of admission. This deficient practice was identified for 1 of 27 residents (Resident #131) reviewed for ICCP and was evidenced by the following:
On 2/28/25 at 9:38 AM, the surveyor observed Resident #131 being escorted off the unit. When asked, the Licensed Practical Nurse Unit Manager (LPN UM) stated that the resident was anxious, and they wanted to provide the resident with activities.
On 2/28/25 at 11:00 AM, the surveyor reviewed the admission Record (an admission summary) which reflected Resident #131 had diagnoses which included but were not limited to; altered mental status, unspecified psychosis, anxiety disorder, and Alzheimer's disease. A review of the most recent annual Minimum Data Set (MDS), an assessment tool, dated 12/25/24, included but was not limited to; a Brief Interview for Mental Status (BIMS) of 06 out of 15 which indicated a severely impaired cognition. The MDS further documented that Resident #131 was administered high-risk antipsychotic medications. The MDS revealed Resident #131 had care areas which included cognitive loss and psychotic drug use. A review of the most recent psychiatric evaluation dated 2/12/25, included but was not limited to; the use of Aricept (used to treat dementia with Alzheimer's) 5 milligram (mg) at bedtime, Namenda (used to treat dementia) 5 mg twice a day, and Seroquel (used for psychosis) 25 mg at bedtime. The evaluation revealed a gradual dose reduction was not recommended, included potential side effects, and recommended bloodwork for monitoring. A review of the ICCP failed to document a focus area for the use of an antipsychotic medication, and medication for dementia; goals associated with the medications; or any interventions.
On 3/06/25 at 9:04 AM, the direct care Certified Nurse Aide (CNA) #1 stated she was familiar with Resident #131. CNA #1 stated in the resident's mind, the resident wanted to go to work, take out the garbage, and perform normal daily tasks. CNA #1 stated the staff can sometimes provide clothes for the resident to fold to take their mind off of wanting to leave.
On 3/06/25 at 10:33 AM, the Director of Nursing (DON) stated the process for developing a care plan would include when a resident was admitted , the supervisor on duty would be responsible to document a baseline care plan within 48 hours. The DON further stated that she expected antipsychotic medications to be included in the baseline care plan. The DON was then made aware of the missing information in the baseline care plan.
On 3/7/25 at 11:00 AM, the survey team met with the Licensed Nursing Home Administrator, Director of Nursing, Assistant Director of Nursing, Regional Material Data Set Coordinator, and Regional Clinical Director. The facility acknowledged that Resident #131's use of antipsychotic medication use was not included in the baseline care plan.
A review of the facility provided policy, Use of Psychotropic Drugs revised 9/2022, included but was not limited to; the use of psychotropic medication needed to be documented, monitored, and documented response to the medication. The indications for use will be documented . Residents who use psychotropic medications shall receive non-pharmacological interventions .
A review of the facility provided policy, Baseline Care Plan revised 7/2023, included but was not limited to; . develop and implement a baseline care plan that includes instructions needed to provide effective and person-centered care . that meet standards of quality care. The baseline care plan will be developed within 48 hours of the resident's admission and include the minimum information necessary to care for the resident including but not limited to . initial goals . physician orders. The facility must provide . a summary of the baseline care plan that includes but not limited to; initial goals, summary of the medication instructions, services and treatments to be administered, and updated information as necessary.
NJAC 8:39-11.2(d)(g)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ # 169842
Based on observation, interview, record review, and review of pertinent facility documents, it was determi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ # 169842
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to provide appropriate incontinence care and bathing for 2 of 2 residents (Resident #73 and #104) reviewed for activities of daily living.
This deficient practice was evidenced by the following:
On 02/27/25 at 9:57 AM, the surveyor observed Resident #73 in bed. A Certified Nursing Aide (CNA) was at the bedside providing care and an interview conducted with the CNA revealed that the resident skin was intact. Per the surveyor request the CNA checked the resident for incontinence care. The surveyor observed that Resident #73 was wearing two incontinent briefs. One of the brief was folded and placed inside the first brief and secured in place with the liner of the first brief. The CNA informed the surveyor that the second brief was to catch the urine while the resident was in bed.
On 2/27/25 at 10:30 AM, the surveyor reviewed the electronic medical record (EMR) for Resident #73. The admission Record revealed with diagnoses that included, but were not limited to; Morbid (Severe) Obesity, unspecified Dementia and obstructive Pulmonary disease. The Minimum Data Set (MDS), an assessment tool, dated 02/04/25, reflected that Resident #73 was severely cognitively impaired and required extensive assistance with Activities of Daily Living (ADL). Resident #73 scored 03 out of 15 on the Brief Interview for Mental Status (BIMS) which indicated a severe cognitive impairment. A review of Resident # 73's Care Plan (CP), with no revision date indicated that Resident #73 had impaired movement, weakness, and was totally dependent on staff for bathing, toilet use and personal hygiene. Resident #73 was frequently incontinent of bladder and bowel (B/B) functions and at risk for skin impairment. The CP interventions included but were not limited to: Provide frequent incontinence care every shift, turn and reposition every 2 hours.
On 03/05/25 at 10:50 AM, the surveyor interviewed Resident #73 with an activity staff that was able to translate for the resident. Upon inquiry, Resident #73 stated they received a bed bath daily, and had not had a shower for 4 months. Resident #73 stated that they would like to get out of the bed for shower. The activity staff informed the Infection Preventionist (IP) of the interview with the resident. On 03/05/25 at 10:30 AM, the IP informed the surveyor that the facility had a large Gurney (wheeled bed or stretcher that is used to move patients who are sick or injured) on the 6th floor that could be used to transfer Resident #73 to the shower room. The surveyor went to the 6th floor with the IP and observed a Gurney that did not appear to accommodate a safe transfer out of the bed. The facility IP confirmed they had not used the Gurney before for a shower. The facility then confirmed that Resident #73 only received a bed bath daily, and could not verify when the resident last had a shower. The resident's CP did not indicate that staff would get the Gurney on the 6th floor to shower the resident on the day assigned for shower. A review of the shower log with the Unit Manager (UM) revealed 30 of the log dates for February 2025 for the 4th floor, were left blank and the UM could not indicate if the resident was bathed.
On 3/6/25 at 9:30 AM, during an interview with the CNA who cared for Resident #73, she stated that she washed the resident in bed every day, and was not informed to get the Gurney from the 6th floor to transfer the resident for a shower.
2. On 2/27/25 at 10:01 AM during the initial tour, the surveyor observed Resident #104 was in bed. The Resident informed the surveyor that they were last provided with incontinence care at 6:00 AM that morning and would next get changed after lunch around 12:00 PM. The surveyor then asked the resident if they were soiled and the resident stated, yes. The surveyor left the room and observed a CNA in the hallway. The surveyor asked the CNA to assist with an observation. At 10:35 AM the CNA entered Resident's #104's room with the surveyor to perform an incontinence observation. The resident was observed wearing an incontinence brief that was soiled with large amount of feces and was soaked with urine.
On 2/27/25 at 11:30 AM the surveyor reviewed the EMR for Resident #104. The admission Record revealed the resident was admitted to the facility with diagnoses which included, but were not limited to; Parkinson's Disease, Anxiety disorder, need for assistance with personal care. The Quarterly MDS dated [DATE] revealed that Resident #104 had intact cognition. The MDS also revealed that Resident #104 was always incontinent.
On 02/28/25 at 11:12 AM, the surveyor interviewed the nurse regarding incontinence care. The nurse stated that she was not aware of a policy that would dictate when incontinence care was to to be provided. The nurse went on to state that the residents were provided with incontinence care before breakfast and again after lunch.
On 03/04/25 at 10:59 AM, the surveyor observed a CNA about to exit Resident #104's room. The surveyor asked the CNA to assist with an incontinence observation. The resident was observed soiled with urine and feces.
An interview with the CNA at 11:05 AM, revealed that she provided care to the resident this morning, and would again change the resident after lunch.
The above concerns were discussed with the LNHA and the Director of Nursing on 3/6/25 at 1:30 PM.
On 3/7/25 at 11:17 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), Director of Nursing, Assistant Director of Nursing, Regional Minimum Data Set Coordinator, and Regional Clinical Director and the above concerns were mentioned. The DON stated, that was unacceptable regarding the rolled up incontinence brief inside of the incontinence brief, and stated that there should be no residents wearing double incontinence briefs. Upon reviewing the concerns regarding residents not receiving showers, the LNHA stated, I know there were holes you found regarding the bathing documentation.
A review of the facility's policy titled, Activities of Daily Living, revised on 7/2023, indicated under Policy: The facility must provide necessary care and services to ensure that a resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that such deterioration was unavoidable. The same policy under Procedure:
3 A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming personal and oral hygiene.
NJAC 8:39-27.1(a)2(h)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review and review of facility provided documents, it was determined that the facility failed to care for, and remove an intravenous (IV) line for 1 of 1 residen...
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Based on observation, interview, record review and review of facility provided documents, it was determined that the facility failed to care for, and remove an intravenous (IV) line for 1 of 1 resident (Resident #38) reviewed for IV therapy. This deficient practice was evidenced by the following:
On 2/27/25 at 10:11 AM, the surveyor observed Resident #38 in their room with an IV connection line inserted in the right hand between the thumb and first finger. Resident #38 stated that the IV had been inserted weeks ago for medication and had never been removed.
On 2/28/25 at 9:56 AM, the surveyor observed Resident #38 in their room with the IV connection line still in place.
On 3/04/25 at 9:00 AM, the Licensed Practical Nurse Unit Manager (LPN UM) stated the IV line was inserted because the resident had been receiving an IV antibiotic which had been stopped on 2/10/25. The LPN UM and surveyor reviewed the electronic medical record (emr) and the LPN UM was unable to locate any orders for the IV line. The surveyor inquired about the orders for the care of the line and the insertion site. The LPN UM reviewed the emr and was unable to locate any orders to maintain the patency of the IV line or to care for the dressing over the insertion site or any documentation that the IV line was being flushed to maintain patency or the dressing was being changed by the nursing staff. The LPN UM stated there should be a physician's order for both. The LPN UM further stated she took the verbal orders from the Nurse Practioner (NP) but was unable to locate the orders. She stated she was waiting for the orders to remove the IV line, but the IV had been removed.
The LPN UM and surveyor went to the resident's room. Resident #38 did not have the IV line and informed the surveyor and LPN UM that it was just removed.
On 3/4/25 at 10:00 AM, the surveyor reviewed the emr. A review of the admission Record (an admission summary) included a diagnosis of pneumonia. A review of the admission Minimum Data Set (MDS) an assessment tool dated 2/7/25, included a Brief Interview for Mental Status (BIMS) of 13 out of 15 which indicated intact cognition. A review of the Order Summary Report (OSR) revealed the following physician orders: dated 2/6/25, Sodium Chloride 0.9% 500 milliliters (ml) per hour (hr) intravenously one time only for hydration; dated 2/6/25, Sodium Chloride 0.9% 80 ml/hr intravenously every shift for 3 days; and dated 2/10/25 with an end date of 2/13/25, Sodium Chloride 0.9% 80 ml/hr intravenously every shift for 3 days. A review of a nursing note (nn) dated 2/13/25, documented the resident was on IV hydration until 2/13/25. The next nn dated 2/19/25, documented IV medications, but failed to document any care or orders for the IV line. A review of the Individual Comprehensive Care Plan (ICCP) including resolved and canceled focus areas date initiated 2/1/25, failed to include any focus area, goals, or interventions for the care and use of IV therapy.
On 3/04/25 at 9:16 AM, the Director of Nursing (DON) stated if a resident completed IV therapy the IV should be removed. She further stated that if the IV was not being removed, it needed to be flushed (injecting ordered solution to keep the line patent) and that the orders and documentation that this was done should be documented in the treatment administration record (TAR).
At 9:52 AM, the DON informed the surveyor that she had looked into this concern. She stated Resident #38 had 3 days of IV hydration that had been a verbal order. The DON added that the staff should have entered the orders in the emr to include a start date and end date and should be documented in the TAR.
On 3/04/25 at 10:33 AM, during a telephone interview the NP stated she gave a verbal order to the LPN UM to administer the IV hydration for 3 days and to discontinue the IV after the order was completed. She was not sure the exact date the IV was to be removed.
On 3/05/25 at 9:24 AM, the RN Infection Preventionist stated a resident with an IV would need to have monitoring every shift, change the IV site dressing once a week, and to flush the IV. She further stated she was familiar with Resident #38 who had a peripheral line but no IV line upon admission. The RN Infection Preventionist stated that she would focus on IV lines for antibiotic use and not for hydration. She stated that when a resident was finished with the IV use, the IV should be discontinued because it was a source of potential infection.
A review of the facility policy, Intravenous Therapy revised 7/2023, included but was not limited to; IV tubing is changed every 96 hours or soon if the integrity of the system is compromised; all IV tubing is to be labeled with the date, time and initials; IV sites are checked ever 4 hours for signs and symptoms of infection and inflammation; IV documentation is recorded in the nurses' notes and/or medication administration record (MAR); and if the catheter is not being used for IV fluids or medications . will discontinue per the Practioner orders.
A review of the facility policy, Physician Orders Policy revised 5/2023, included but was not limited to; . ensure that each resident receives necessary care and services while in the facility. The physician orders should be transcribed and/or entered in the electronic medical record of the resident. A licensed nurse or professional shall provide the care and services based on a physician order when indicated.
A review of the facility policy, Documentation, Resident Record revised 7/2023, included but was not limited to; all services . shall be documented in the resident's medical record. All . medications administered; services performed must be documented in the resident's clinical record. CNAs make entries in a point of care on the care hey provided on their shift, including any refusals or unusual occurrences which must be reported to the nurse assigned.
A review of the facility provided position title, Certified Nurse Aide undated, included but was not limited to; performs duties in accordance with recognized standards; provides maximum resident care services; positions residents in correct body alignment . ; ensures that residents receive the highest quality of services; and assists with treatments.
A review of the facility provided position title, Licensed Practical Nurse undated, included but was not limited to; takes an active role in resident assessment and care; administers medication and/or treatment and documentation of the same for the residents; responsible for clinical documentation; assists in developing and implementing care plans; communicates pertinent data to the charge nurse and/or physician; provides for the physical comfort and safety of the residents; supervises nursing personnel in providing direct resident care; and ensures that residents receive the highest quality of service.
A review of the facility provided position title, Registered Nurse undated, included but was not limited to; under the supervision of the DON, utilizes a general understanding of the principles of nursing and basic physical assessment skills in the development of and implementation of care plans to ensure resident needs are met; formulates individualized nursing care plans; assesses residents daily and implements a change in action as needed; communicates resident information; maintains accurate resident care record and documents pertinent data; dispenses medication and performs treatments in accordance with policies and procedures; and ensures residents receive the highest quality of services.
A review of the facility provided position title, Unit Manager undated, included but was not limited to; twenty-four hour responsibility for the continuity of nursing care and the management of the resident welfare; assesses the performance of nursing personnel as it relates to the standards of care and goals of the individual; encourages nursing staff to perform their jobs to the fullest of their potential; demonstrates, teaches and evaluates nursing skills utilized; concerns themselves with the safety of all facility residents; and ensures that residents receive the highest quality of service.
A review of the facility provided position title, Director of Nursing undated, included but was not limited to; evaluates work performance of all nursing personnel; performs rounds to observe residents and ensure needs are being met; and conducts observations of nursing care to ensure nursing staff is current in their knowledge and skills.
On 3/6/25 at 12:53 PM, the above concern was presented to the facility administration team. The facility had no additional information to provide.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent documents, it was determined that the facility failed to consistently p...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent documents, it was determined that the facility failed to consistently perform and document functional maintenance for 1 of 2 residents (Resident #51) reviewed for restorative care. This deficient practice was evidenced by the following:
On 2/27/25 at 10:17 AM, the surveyor observed Resident #51 in bed and their left wrist and hand were bent backwards.
On 2/27/25 at 1:23 PM, the surveyor reviewed the electronic medical record. The admission Record revealed diagnoses which included need for assistance with personal care. A review of the quarterly MDS dated [DATE], documented a BIMS of 02 out of 15 indicating severely impaired cognition, and that Resident #51 had ended both Occupational and Physical Therapy on 9/3/24. A review of the Order Summary Report revealed an order dated 10/17/24, Functional Maintenance Program (FMP) for daily Active Assist Range of Motion (AAROM) on Right Upper Extremities/Lower Extremities (UE/LE) and Passive Range of Motion Exercise (PROME) on Left UE/LE x 10 repetitions x 2 sets to all tolerable planes. A review of the ICCP included a focus area dated 1/3/25 at risk for joint stiffness, tightness and decline in functional mobility FMP to be implemented; a goal to participate in FMP to preserve current functional status and joint integrity; and interventions which included FMP for daily AAROM on Right UE/LE and PROME on Left UE/LE x 10 repetitions x 2 sets to all tolerable planes.
On 2/28/25 at 10:02 AM, a Registered Nurse (RN) #5 stated Resident #51 would wear a splint provided by the rehabilitation department on the left wrist and hand from 2 PM to 4 PM.
On 2/28/25 at 11:23 AM, the Occupational Therapist (OT) reviewed Resident #51's emr and stated the resident was not on therapy, but had been given orders for the nursing staff to perform the [NAME] and PROME and stated the documentation should be in the emr.
On 2/28/25 at 11:29 AM, during a second interview, RN #5 reviewed the emr. She stated that the restorative care order would be administered by the Certified Nurse Aide (CNA). However, she was unable to access the documentation of the FMP being completed.
On 2/28/25 at 11:35 AM, the Licensed Practial Nurse Unit Manager (LPN/UM) was unable to find any consistent documentation for the FMP being administered to Resident #51. She stated she was responsible to ensure the FMP was being completed and that it was important for the FMP to be completed so the resident would not be so stiff. The LPN/UM stated she would usually check for documentation at the end of the shift but has not been checking.
On 2/28/25 at 11:51 AM, the DON stated that when therapy ordered restorative care it would be completed by the CNAs and the nurses should know about the order. She stated it would either be documented in a binder located on the Unit or in the emr. The DON stated the facility policy would allow for documentation in either area.
On 2/28/25 at 12:25 PM, the DON returned and provided the October 2024 and November 2024 documentation with multiple missing dates of documentation. The DON provided the January and February 2025 documentation which revealed no documentation on the weekends. The DON acknowledged the missing documentation and stated that there should be no missing documentation as the order was for daily [NAME] and PROME. The missing documentation was as follows:
February 2025, 9 of 28 days missing and no documented amount of repetitions or sets.
January 2025, 8 of 21 days missing and no documented amount of repetitions or sets.
December 2024, 8 of 31 days missing and no documented amount of repetitions or sets.
November 2024, 4 of 30 days missing and no documented amount of repetitions or sets.
October 2024, 3 of 31 days missing and no documented amount of repetitions or sets.
A review of the facility policy, Physician Orders Policy revised 5/2023, included but was not limited to; . ensure that each resident receives necessary care and services while in the facility. The physician orders should be transcribed and/or entered in the electronic medical record of the resident. A licensed nurse or professional shall provide the care and services based on a physician order when indicated.
A review of the facility policy, Documentation, Resident Record revised 7/2023, included but was not limited to; all services . shall be documented in the resident's medical record. All . medications administered; services performed must be documented in the resident's clinical record. CNAs make entries in a point of care on the care hey provided on their shift, including any refusals or unusual occurrences which must be reported to the nurse assigned.
A review of the facility policy, Physician Orders Policy revised 5/2023, included but was not limited to; . ensure that each resident receives necessary care and services while in the facility. The physician orders should be transcribed and/or entered in the electronic medical record of the resident. A licensed nurse or professional shall provide the care and services based on a physician order when indicated.
A review of the facility policy, Documentation, Resident Record revised 7/2023, included but was not limited to; all services . shall be documented in the resident's medical record. All . medications administered; services performed must be documented in the resident's clinical record. CNAs make entries in a point of care on the care hey provided on their shift, including any refusals or unusual occurrences which must be reported to the nurse assigned.
A review of the facility provided position title, Certified Nurse Aide undated, included but was not limited to; performs duties in accordance with recognized standards; provides maximum resident care services; positions residents in correct body alignment . ; ensures that residents receive the highest quality of services; and assists with treatments.
A review of the facility provided position title, Unit Manager undated, included but was not limited to; twenty-four hour responsibility for the continuity of nursing care and the management of the resident welfare; assesses the performance of nursing personnel as it relates to the standards of care and goals of the individual; encourages nursing staff to perform their jobs to the fullest of their potential; demonstrates, teaches and evaluates nursing skills utilized; concerns themselves with the safety of all facility residents; and ensures that residents receive the highest quality of service.
A review of the facility provided position title, Director of Nursing undated, included but was not limited to; evaluates work performance of all nursing personnel; performs rounds to observe residents and ensure needs are being met; and conducts observations of nursing care to ensure nursing staff is current in their knowledge and skills.
On 3/6/25 at 12:53 PM, the above concern was presented to the facility administration team. The facility had no additional information to provide.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to ensure controlled substances we...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to ensure controlled substances were properly disposed of and ensure adequate supervision was provided to a resident who had a history of falls. This deficient practice was identified for 1 of 1 resident (Resident #1) observed during the medication pass and 1 of 1 resident reviewed for accidents (Resident #110).
The evidence is as follows:
a) On 3/4/25 at 8:39 AM, the surveyor conducted a medication pass observation and observed the Licensed Practical Nurse (LPN) prepared medication for Resident #1. The LPN prepared the following medications:
Klonopin (a Benzodiazepine scheduled IV controlled substance that has the potential for abuse) 0.5 milligram (mg)1 tablet (a medication used to treat anxiety); Eliquis (anticoagulant ) 2.5 mg 1 tab; Losartan Potassium 50 mg (milligram) medication used to treat high blood pressure; Propafenone 150 mg 1 tab medication (to treat heart rhythm);
Senna 8.6 mg 1 tab medication used to treat constipation; Verapamil 240 mg 1 tab medication to treat high blood pressure; and Vitamin D3 50 mcg. (micrograms) Supplement.
On 3/4/25 at 9:03 AM, the resident refused all of the medications and also threw one pill on the floor. The LPM retrieved the pill from the floor and then discarded all the medications, which included the Klonopin into the trash can attached to the medication cart. The nurse left the medication cart in the hallway next to the resident's room, and went to the nurse's station to call the physician. The surveyor remained in the hallway next to the medication cart.
On 3/4/25 at 9:08 AM, a housekeeping staff approached the medication cart and removed the plastic bag which contained the discarded medications and placed the garbage bag in their trash basket. The surveyor approached the housekeeper and informed her not to dispose of the bag, and the staff could not understand and insisted on holding the bag. The surveyor then summoned the Assistant Director of Nursing (ADON) who was in the hallway. The surveyor explained the above concern to the ADON, and the ADON then removed the bag that contained the discarded medications from the housekeeping trash basket. The ADON opened the bag and was able to visualize the medications in the plastic bag. The ADON then gave the plastic bag to the Registered Nurse (RN) the Infection Preventionist (IP). The ADON informed the surveyor that all medications should be discarded in the drug buster (container to safely dispose of medication) located inside of each medication cart, and stated, controlled substances should be witnessed and discarded with two licensed staff. The ADON then opened the medication cart and there was no drug buster inside of the medication cart.
On 3/4/25 at 9:15 AM, the surveyor interviewed the LPN who disposed of the medication into the trash can. The LPN informed the surveyor that she failed to dispose of the medications properly.
On 3/4/25 at 9:50 AM, the IP approached the surveyor and showed the medications that she retrieved from the plastic bag, and the IP informed the surveyor that the nurse was educated on proper drug disposal.
b. On 3/4/25 at 10:51 AM, the surveyor observed Resident #110 in the dayroom in a recliner chair. The resident was sleeping in the chair and there were ten other residents observed in the room.
On 3/5/25 at 8:55 AM, the surveyor observed Resident #110 in the dayroom on the 2nd floor. The resident had their right leg over the chair and was sleeping. The activity staff in attendance was not in direct observation of the resident as she had her back turned and was preparing a drink for another resident. The surveyor asked the staff if she was alone. The Staff stated that the other activity staff went to the floor to transfer other residents. At that time, the surveyor requested any incident reports for Resident #110 from the facility.
On 03/05/25 at 10:30 AM, the surveyor reviewed the facility provided Incident Reports which revealed:
An Incident Report dated 07/06/23 timed 6:30 AM, the Report reflected that staff informed the Registered Nurse (RN) that Resident #110 was found on the floor in the dayroom at 6:30 AM. The staff indicated that she had to briefly leave the dayroom to attend to another resident. Resident #110 stood up, lost their balance and fell. The Certified Nurse Aide (CNA) did not inform the RN that the resident was left unsupervised in the room. Intervention added, reeducate staff not to leave the resident unattended. Provide Resident #110 with a wheelchair saddle to promote safety.
Another fall occurred on 07/14/23 at 1:55 PM, in the activity room. According to the Incident Report, the activity staff turned their back to attend to another resident, Resident #110 stood up and fell on the floor. The intervention was to place Resident #110 in an area near the staff who are conducting the activities.
On 8/8/23 at 5:35 AM the resident fell in the dayroom. The statement provided revealed that the Resident was trying to get out of the bed at 5:25 AM. The CNA brought the resident to the dayroom and left the resident unattended. The resident fell and was found on the floor at 5:35 AM. The resident sustained a laceration to the right eye which measured 1.5 centimeters x 0.1 cm.
On 3/5/25 at 12:00 PM, the surveyor reviewed the residents medical record which revealed: The admission Face Sheet reflected that Resident #110 was admitted to the facility with diagnoses which included, but were not limited to; Altered mental status, unspecified sequelae of cerebral infarction. The Minimum Data Set (MDS) dated [DATE], reflected that Resident #110 had severe cognitive impairment.
The resident undated comprehensive care plan provided by the facility on 3/6/25 at 11:30 AM, reflected that Resident #110 was at high risk for falls related to history of multiple falls, spontaneous and uncontrolled movement of both upper and lower extremities, communication deficit. The interventions on the care plan were to keep needed items within reach, place in supervised areas (dayroom/near nurses station) keep the bed against the wall and floor mat on the side.
On 3/6/25 the surveyor discussed the above concerns with the Director of Nursing and the Licensed Nursing Home Administrator and asked to provide any additional information regarding the falls.
On 3/7/25 at 11:30 AM the Regional Clinical Director informed the survey team that Resident #110 should not be left unsupervised in the dayroom and the staff had been educated. No additional information was provided.
The policy for discarding and destroying medications last revised 03/2018, indicated the following: Medications that cannot be returned to the dispensing pharmacy ( e.g., non-unit dose medications, medications refused by the resident, and /or medications left by residents upon discharge) will be disposed of in accordance with federal, state and local regulations governing management of non-hazardous pharmaceuticals, hazardous waste and controlled substances.
The policy for incidents/accidents revealed the following:
A review of the facility's policy titled, Fall Prevention Program last revised 4/2023 revealed the following:
Policy
Each resident will be assessed for the risks of falling and will receive care and services in accordance with the level of risk to minimize the likelihood of falls.
Procedure
1. The facility utilizes a standardized risk evaluation tool for determining a resident's fall risk.
3. Interventions will address resident's risk factors as identified by the risk assessment tool. Falls interventions will be documented on the resident's medical records e.g., baseline care plan.
NJAC 8:39-294(i); 27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, it was determined that the facility failed to record and document the urinary output for residents with an indwelling urinary catheter per the Physic...
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Based on observation, interview and record review, it was determined that the facility failed to record and document the urinary output for residents with an indwelling urinary catheter per the Physician Order. This deficient practice was identified for 1 of 2 resident's reviewed for urinary catheter (Resident #122) and was evidenced by the following:
On 3/4/25 at 9:48 AM, the surveyor observed Resident #122 resting in their bed. The resident's urinary drainage bag was in a blue colored bag (privacy bag) and secured to the bed frame on the right-hand side.
On 3/4/25 at 10:38 AM, the surveyor reviewed the electronic medical record for Resident #122 which revealed the following: The resident was admitted to the facility with diagnoses that included but were not limited to, urinary tract infection (an infection in any part of the urinary system), malignant neoplasm of prostate (cancerous growth in prostate gland), and retention of urine (a condition where the bladder does not fully empty). A review of the annual Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 1/29/25, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 8 out of 15 indicative of moderately impaired cognition. Further review of the MDS reflected that Resident #122 had an indwelling catheter (thin hollow tube that is inserted into the bladder to drain urine ). Resident #122 was dependent on staff for toileting and hygiene. A review of the Comprehensive Care plan CP) included a focus area dated 1/22/25 which indicated that Resident #122 had an indwelling catheter related to: Obstructive uropathy (a condition when urine cannot flow), BPH (Benign Prostate Hypertrophy) a condition that causes prostate to grow larger than usual) with retention status post procedure.
A review of the Physician Order Summary, (POS) revealed an order dated 1/22/25, to measure and record urine output every shift.
The corresponding PO was transcribed into the electronic Treatment Administration Record (eTAR). Further review of the January 2025 - March 2025 eTARs for Resident #122 revealed the following date and time where the urine output was not recorded:
Date:
Shifts with no urine output documented:
1/24/25
Day shift (7 AM - 3 PM)
1/29/25
Evening shift (3 PM -11 PM)
2/4/25
Day shift (7 AM -3 PM)
2/5/25
Day shift (7 AM -3 PM)
2/9/25
Day shift (7 AM -3 PM)
2/12/25
Day shift (7 AM -3 PM)
2/16/25
Day shift (7 AM - 3 PM)
2/17/25
Evening shift (3 PM - 11 PM)
2/18/25
Day shift (7 AM - 3 PM)
2/28/25
Evening shift (3 PM - 11 PM)
3/1/25
Night shift (11 PM - 7 AM)
3/2/25
Evening shift (3 PM-11 PM)
On 3/5/25 at 9:11 AM, during an interview with the surveyor, the Certified Nurse Aide (CNA #1) stated if she emptied the urinary drainage bag, she would measure the urine output and reported the amount to the nurse. She would also inform the nurse of any change in the urinary output.
On 3/5/25 at 9:17 AM, during an interview with the surveyor, the Registered Nurse (RN) stated she would check the resident's urinary drainage bag at the beginning and at the end of her shift and measure the total output. The RN stated the CNA's were to empty the Foley catheter drainage and reported the amount to the nurses. The RN stated the nurses were responsible to record the urine output in the eTAR. The RN further stated if there was no urine output in the drainage bag then she would report it to the resident's Physician and the Unit Manager (UM) and document the changes in the progress notes.
On 3/5/25 at 9:37 AM, during an interview with the surveyor, CNA #2 who worked the day shift stated she would report the urine output to the nurse at 2:00 PM before her shift ended.
On 3/5/25 at 10:00 AM, during an interview with the surveyor, the Registered Nurse/Unit Manager stated the urine output was recorded in the eTAR. The RN/UM explained the process. The CNA would empty the drainage bag, reported the output to the nurse, the nurse would document the amount in the eTAR. The RN/UM reviewed the eTAR with the surveyor and verified also the missing documentation. The RN/UM stated it was important to measure and record the urine output in the eTAR to ensure that the urinary catheter was patent and there was no infection. The RN/UM stated there were too many gaps in the eTAR, the staff needed to be educate to complete all their documentation in a timely manner.
On 3/6/25 at 12:52 PM, the survey team met with the facility administrative staff, informed them of the above concerns and asked to provide any additional information on the next day.
On 3/7/25 at 12:49 PM, during the exit conference, no additional information was provided.
A review of the facility's Indwelling Catheter Justification and Removal undated policy included: It is the policy of the facility to ensure that the residents receive care and services to prevent the use of an indwelling catheter, unless clinically necessary and promotes urinary continence of its residents, in accordance with State and Federal Regulations.
NJAC 8:39-19.4(a)5, 27.1(a)(b)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
Repeat Deficiency
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to administer oxygen therapy according to the ...
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Repeat Deficiency
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to administer oxygen therapy according to the physician order and ensure oxygen equipment was stored properly. This deficient practice was identified for 1 of 1 resident (Resident #341) reviewed for respiratory care and was evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling, and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
On 2/27/25 at 10:46 AM, the surveyor observed Resident #341 in their bed. The resident was receiving oxygen (O2) via nasal cannula (NC) (a medical device to provide supplemental oxygen therapy to people who have lower O2 levels). The oxygen concentrator was observed to be set at 4 liter per minutes (L/min). The surveyor observed a resident's wheelchair next to their bed with an O2 tank behind the wheelchair, connected to an undated NC which was wrapped around the handle of the O2 tank. The NC was not in any protective covering and was exposed to the environment.
On 2/28/25 at 11:55 AM, the surveyor observed Resident #341 eating lunch in their room. The resident was receiving O2 at 3 L/min via NC, which was connected to the concentrator. The surveyor observed the wheelchair next to resident's bed with O2 tank behind the wheelchair and NC was connected. The NC was wrapped around the handle of the O2 tank and was not in any protective covering as on 2/27/25.
On 2/28/25 at 12:28 PM, the surveyor reviewed the medical records of Resident #341 which revealed:
A review of Resident #341's admission Record (an admission summary) reflected that Resident #341 was admitted to the facility with diagnosis that included but were not limited to; Asthma (a condition in which your airways narrow and swell and may produce extra mucus), hypotension (low blood pressure) and muscle weakness. A review of the Annual Minimum Data Set Assessment (MDS), an assessment tool used to facilitate the management of care, dated 2/13/25, revealed the resident had a score of 14 out of 15 on the Brief Interview for Mental Status (BIMS), indicative of intact cognition. Further review of the MDS indicated that Resident #341 received O2 therapy continuously.
The February 2025 Order Summary Report (OSR) revealed a Physician Order with an initial date of 2/7/25 for Oxygen inhalation (via NC at 2 L/min) every shift for Asthma.
On 2/28/25 at 12:38 PM, during an interview with the surveyor, the Registered Nurse (RN) stated that she would make rounds in the beginning of her shift to make sure the resident was receiving O2 as per the physician' order. The RN further stated that she would date and store the NC in a plastic bag when the O2 was not being used to prevent infection. The RN informed the surveyor that Resident #341 was receiving O2 at 3 L/min. In the presence of the surveyor, the RN reviewed the physician order and verified that the resident was to have the Oxygen titrated at 2 liter per minute. The surveyor accompanied the RN to the resident's room and observed resident's O2 was titrated at 3 L/min. The RN changed the O2 to 2 L/min. The RN discarded the NC attached to the portable Oxygen Cylinder and stated, the nasal cannula should be dated and stored in a plastic bag.
On 2/28/25 at 1:27 PM, during an interview with the surveyor, the RN/unit manager (UM) stated that her expectation was that the nurses would make rounds in the beginning of their shift, and ensure that the physician orders for oxygen delivery was being followed.
On 3/6/25 at 12:52 PM, the survey team met with the Licensed Nursing Home Administrator and the Director of Nursing and informed them of the above concerns. The Director of Nursing (DON) acknowledged that the NC should be placed in a bag to prevent infections.
A review of the facility policy Oxygen Administration with a revised date of 6/23 included: Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the residents' goals and preferences. Under Procedure:
5.e Keep delivery devices covered in plastic bag when not in use.
A review of the facility policy Physician Orders Policy with a revised date of 5/23 included under procedure: 4. A licensed nurse or professional shall provide the care and services for a resident based on a physician order, when indicated.
On 3/7/25 at 12:49 PM, during the exit conference, no additional information was provided.
NJAC 8:39-11.2(b); 27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and document review, it was determined that the facility failed to ensure that st...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and document review, it was determined that the facility failed to ensure that staff monitored, assessed and documented the care of a hemodialysis access site. This deficient practice was identified for 2 of 2 residents reviewed (Resident #2 and Unsampled Resident #1), and for 2 of 2 staff observed for dialysis access site care, and was evidenced by the following:
On 2/27/25 at 1:26 PM, the surveyor observed Resident #2 in bed, and observed that Resident #2 had an Arterioventricular (AV) Fistula to the left arm (a procedure that connects an artery to a vein in preparation for dialysis). The resident's dominant language was Spanish and the resident was unable to communicate with the surveyor.
At that time, a review of Resident #2's medical record revealed the following: The admission Record revealed diagnoses which included, but were not limited to; End Stage Renal Disease (ESRD) and Hemodialysis (a treatment that requires a machine to cleans the blood of impurities when the kidneys do not work). The Annual Minimum Data Set (MDS ) assessment dated [DATE], revealed that the resident received a score of 7 out of 15 on the Brief Interview for Mental Status (BIMS) and was moderately cognitively impaired. The March 2025, Physician Order (PO) Sheet revealed a PO with an original date of 03/21/24, to check for Bruit and Thrill every shift. The surveyor reviewed the resident's current care plan, last revised 2/06/24. The Care Plan had a Focus for Hemodialysis related to ESRD with an intervention to monitor the left forearm AV Fistula for signs and symptoms of bleeding, infections and drainage.
The surveyor reviewed the Treatment Administration Record (TAR) and observed that staff initialed the TAR for all 3 shifts (7 AM-3PM, 3 PM-11PM and 11 PM-7AM) indicating that the left forearm AV-Fistula (dialysis access site) was checked by the nurse for Bruit (an audible sound) and Thrill (a vibration that indicated a good blood flow).
On 2/28/25 at 11:16 AM, the surveyor reviewed the dialysis communication book for Resident #2 with the Licensed Practical Nurse (LPN #1). LPN #1 verified the dialysis schedule, and confirmed that Resident #2 had a dialysis access site on the left forearm. The communication form was signed by the nurse and reflected that the nurse checked for Bruit and Thrill, documented the vital signs and checked the patency of the AV Fistula site prior to dialysis. That same day at 11:30 AM, the surveyor escorted the nurse to the room, the nurse showed the dialysis access site to the surveyor and informed the surveyor that the dialysis center provided care for the AV Fistula, and she was not responsible for anything else besides documenting the vital signs, and to assess the resident for pain.
On 3/05/25 at 9:30 AM, the surveyor interviewed LPN #1 regarding care of the dialysis access site. LPN #1 confirmed that she did not have to do anything prior to the resident leaving for dialysis. The nurse accompanied the surveyor to the resident's room and showed the AV Fistula to the surveyor, she again stated clearly that she does not have to check for anything. She informed the resident of the dialysis treatment, monitored and documented the vital signs on the communication form and stated that the dialysis center cared for the dialysis access site.
On 3/05/25 at 10:05 AM, the surveyor interviewed LPN #2 on the high side of the Unit regarding the care of the dialysis access site. LPN #2 accompanied the surveyor to another resident's (Unsampled Resident #1) room who also had an AV Fistula site on the left forearm. LPN #2 stated that the dressing should have been removed four hours after the dialysis treatment. LPN #2, then stated, in the presence of the Facility Nurse Educator confirmed that she checked the vital signs, informed the resident of the dialysis treatment, and would also assess the resident for pain. LPN #2 was not aware that she had to check the dialysis access site for patency prior to dialysis. The surveyor reviewed the dialysis policy with LPN #2, who stated, that she had not been aware of the policy to monitor the dialysis access site for patency.
The surveyor reviewed the facility provided orientation packet and the yearly competency evaluation provided by the nurse educator on 3/5/25 at 11:25 AM. There was no competencies or education related to the care of the dialysis access site.
During an interview on 03/06/25 at 01:30 PM, the surveyor brought the above concerns to the attention of the Licensed Nursing Home Administrator and Director of Nursing. Both confirmed that since the surveyor brought the concern to the attention of the facility, nursing staff had been provided with in-service education on the care of the dialysis access site.
On 03/07/25 at 11:00, during the exit conference held with the Licensed Nursing Home Administrator (LNHA), Director of Nursing, Assistant Director of Nursing, Regional Material Data Set Coordinator, and Regional Clinical Director. The LNHA confirmed that both nurses were not aware to check the dialysis access site.
The policy titled, Dialysis Policy revised 07/23, reflected the following:
It is the policy of this facility to ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences. The policy indicated to monitor for patency of dialysis access site.
NJAC 8:39- 27.1(a)
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and document review it was determined that the facility failed to ensure the proper rinse temperature was consistently maintained for the dish machine and dishware was ...
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Based on observation, interview and document review it was determined that the facility failed to ensure the proper rinse temperature was consistently maintained for the dish machine and dishware was appropriately dried to limit potential bacterial growth and the potential for food borne illness.
The deficient practice was evidenced by the following:
On 03/04/25 at 9:28 AM, the surveyor observed the dish machine in use cleaning the breakfast dishes. The surveyor observed, with staff, the final rinse temperature was 172 degrees Fahrenheit (F). Dietary Staff (DS #1) was also observed removing the plates from the dish machine with his bare hands and he proceeded to wipe the plates with a rag, and then placed them on a rack. The Food Service Director (FSD) was present and informed DS #1 to not wipe the dishes. The surveyor again observed DS #2 loading the dish machine with soiled items and then asked DS #2 what the temperatures for the wash and rinse should be. DS #2 stated, wash should be 160 F and rinse should be 180 F. The surveyor observed the rinse temperature which only reached 170 F as the items when through, when the surveyor asked the DS #2 why the temperature did not reach 180 F, DS #2 stated, sometimes it varies. DS #2 then placed a rack that contained soiled insulated tray lids into the machine and the rinse temperature reached 165 F. The surveyor asked the FSD what the temperature should be for the rinse and the FSD stated 180 F, and he then observed as items were placed in the dish machine that the temperature was 165 F for the rinse. The FSD stated he was going to check the hot water booster and shut the machine down. The FSD stated he checked it in the morning and it was working. The surveyor requested the dish machine policy and reviewed a temperature log affixed to the wall that indicated the rinse temperature was 186 F on 03/04/25.
On 03/04/25 at 1:18 PM, the Liscened Nursing Home Administrator confirmed that the dish machine was not being used until the machine was fixed.
On 03/05/25 at 9:41 AM, the surveyor interviewed the repairman for the dish machine via telephone. The repairman stated, the water pressure was too high and he adjusted it because when the pressure was too high the waster went through the machine too quickly and did not have enough time to heat up to the appropriate temperature. The surveyor asked if the facility should have been using the machine if the rinse temperature was not 180 F. The repairman stated, the rinse temperature should have been 180 F and the temperature was and obvious indication regarding the dish machine function.
The Dishwashing Policy, undated, revealed #4: .Check temperature gauges before and during dishwashing to determine is wash and rinse temperatures being maintained. Wash temperatures should be 160- 175 degrees and final rinse temperature greater than 180 . Any deviations in temperatures will be reported to maintenance.
NJAC 8:39-17.2(g)