SAPPHIRE NURSING AND REHAB AT GOSHEN
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Sapphire Nursing and Rehab at Goshen has a Trust Grade of B+, indicating they are above average in care quality, making them a recommended choice. They rank #94 out of 594 facilities in New York, placing them in the top half of the state, and are the best option among 10 facilities in Orange County. However, the facility's trend is worsening, with the number of issues increasing from 2 in 2024 to 3 in 2025. Staffing is a concern, rated at 2 out of 5 stars, with residents expressing dissatisfaction about insufficient staff to meet their needs. On a positive note, they have no fines on record, which shows good compliance, and while RN coverage is average, it is reassuring that there have been no critical or serious violations reported. Specific incidents include a lack of sufficient nursing staff across care units and failure to properly cool food, which could pose health risks. Overall, while there are strengths in compliance and quality measures, staffing concerns and recent trends should be carefully considered by families.
- Trust Score
- B+
- In New York
- #94/594
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 31% turnover. Near New York's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New York facilities.
- Skilled Nurses ○ Average
- Each resident gets 37 minutes of Registered Nurse (RN) attention daily — about average for New York. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (31%)
17 points below New York average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
15pts below New York avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 17 deficiencies on record
Apr 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews conducted during the recertification survey from 4/10-[DATE], the facility did not ensure ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, conducted during the recertification survey from 4/10/2025 to 4/16/2025, the facility did not ensure proper storage, preparation, distribution, and ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on record review, and interviews during a Recertification Survey (4/10/2025 - 4/16/2025), the facility did not maintain an infection prevention and control program designed to prevent the develo...
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Dec 2024
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews during an abbreviated survey (NY00362632) the facility did not ensure that a resident who ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0711
(Tag F0711)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews during an abbreviated survey (NY00362632) the facility did not ensure the physician review...
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Feb 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review conducted during Recertification Survey between 1/31/2023 -2/7/2023, the faci...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview conducted during 1/31/23-2/7/23 Recertification Survey the facility did not en...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview during the recertification survey from 1/31/23 through 02/7/23, the facility ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
Based on interview, and review of facility records during the Recertification Survey beginning on 1/31/2023 and ending on 2/7/2023, the facility did not ensure sufficient nursing staff to provide nurs...
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Dec 2019
8 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review during the recent recertification survey, it could not be ensured that the facility implemented care plan intervention for positioning devices. Specif...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview during the recent recertification survey, it could not be ensured that the facility reviewe...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record review conducted during the Recertification Survey it cannot be ensured that the facility provided care and services to address the resident's skin and wou...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interview during the recent recertification survey, the facility did not ensure that acc...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and record review conducted during the Recertification Survey, it could not be ensured that the facility reviewed each resident's drug regime to certify that they ar...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation and interview conducted during a recertification survey, the facility did not ensure that staff followed proper hand hygiene during wound care treatment for 1 of 5 residents (#55)...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review the facility did not ensure that proper cooling procedures were implemented for food that was cooked and cooled to be used at a later date. Specifical...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Transfer Notice
(Tag F0623)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2) Resident #9 was transferred to the hospital on 8/21/19. The 8/21/19 nursing progress note indicated the following: transferre...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in New York.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New York facilities.
- • 31% turnover. Below New York's 48% average. Good staff retention means consistent care.
- • 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Sapphire Nursing And Rehab At Goshen's CMS Rating?
CMS assigns SAPPHIRE NURSING AND REHAB AT GOSHEN an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New York, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Sapphire Nursing And Rehab At Goshen Staffed?
CMS rates SAPPHIRE NURSING AND REHAB AT GOSHEN's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 31%, compared to the New York average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Sapphire Nursing And Rehab At Goshen?
State health inspectors documented 17 deficiencies at SAPPHIRE NURSING AND REHAB AT GOSHEN during 2019 to 2025. These included: 16 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Sapphire Nursing And Rehab At Goshen?
SAPPHIRE NURSING AND REHAB AT GOSHEN is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SAPPHIRE CARE GROUP, a chain that manages multiple nursing homes. With 24 certified beds and approximately 115 residents (about 479% occupancy), it is a smaller facility located in GOSHEN, New York.
How Does Sapphire Nursing And Rehab At Goshen Compare to Other New York Nursing Homes?
Compared to the 100 nursing homes in New York, SAPPHIRE NURSING AND REHAB AT GOSHEN's overall rating (5 stars) is above the state average of 3.1, staff turnover (31%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Sapphire Nursing And Rehab At Goshen?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Sapphire Nursing And Rehab At Goshen Safe?
Based on CMS inspection data, SAPPHIRE NURSING AND REHAB AT GOSHEN has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New York. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Sapphire Nursing And Rehab At Goshen Stick Around?
SAPPHIRE NURSING AND REHAB AT GOSHEN has a staff turnover rate of 31%, which is about average for New York nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Sapphire Nursing And Rehab At Goshen Ever Fined?
SAPPHIRE NURSING AND REHAB AT GOSHEN has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Sapphire Nursing And Rehab At Goshen on Any Federal Watch List?
SAPPHIRE NURSING AND REHAB AT GOSHEN is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.