NASSAU REHABILITATION & NURSING CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Nassau Rehabilitation & Nursing Center has a Trust Grade of C, which means it is average and sits in the middle of the pack compared to nursing homes in New York. It ranks #304 out of 594 facilities statewide, placing it in the bottom half, and #19 out of 36 in Nassau County, indicating that there are better local options available. The facility is experiencing a worsening trend, with issues increasing from 4 in 2024 to 6 in 2025. Staffing is a concern here, rated at 2 out of 5 stars, and while the turnover rate of 24% is better than the state average, the low RN coverage is troubling, as it is less than 94% of other facilities in New York. The facility has faced $16,153 in fines, which is average compared to others in the state, but there are serious issues to consider. For example, a critical incident occurred when a resident was found unresponsive due to being served food that did not meet their dietary needs, resulting in their death. Additionally, there have been concerns regarding the treatment of residents, such as staff standing over them while assisting with meals, which is not respectful. Another finding noted a resident did not receive necessary hygiene assistance, leading to an unpleasant living environment. While there are some strengths, such as quality measures rated at 5 out of 5, families should be aware of these serious deficiencies when considering this facility.
- Trust Score
- C
- In New York
- #304/594
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 24% annual turnover. Excellent stability, 24 points below New York's 48% average. Staff who stay learn residents' needs.
- Penalties ⚠ Watch
- $16,153 in fines. Higher than 88% of New York facilities, suggesting repeated compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 17 minutes of Registered Nurse (RN) attention daily — below average for New York. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Low Staff Turnover (24%) · Staff stability means consistent care
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (24%)
24 points below New York average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Near New York average (3.1)
Meets federal standards, typical of most facilities
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 14 deficiencies on record
May 2025
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0805
(Tag F0805)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and record review during an abbreviated survey (NY00373760), the facility failed to ensure...
Read full inspector narrative →
Apr 2025
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interviews during the Recertification Survey initiated on 4/21/2025 and completed on 4...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observations, record review, and interviews during the Recertification Survey initiated on 4/21/2025 and completed on 4/28/2025, the facility did not ensure that each resident who is unable t...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews during the Recertification Survey initiated on 4/21/2025 and completed on 4/...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interviews during the Recertification Survey initiated on 4/21/2025 and completed...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0838
(Tag F0838)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews during the Recertification Survey initiated on 4/21/2025 and completed on 4/28/2025, the f...
Read full inspector narrative →
Jan 2024
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews during the Recertification Survey initiated on 1/16/2024 and completed on 1/...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interviews during the Recertification Survey initiated on 1/16/2024 and completed on 1...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0710
(Tag F0710)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews during the Recertification Survey initiated on 1/16/2024 and completed on 1/23/2024,...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews during the Recertification Survey initiated on 1/16/2024 and completed on 1/...
Read full inspector narrative →
Dec 2021
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the observation, record review, and interviews during the Recertification survey completed on 12/21/2021, the facility ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews during the Recertification Survey completed on 12/21/2021, the facility did ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0809
(Tag F0809)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review during the Recertification Survey and the Abbreviated Survey (Complaint #NY0...
Read full inspector narrative →
MINOR
(C)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected most or all residents
Based on observation and interviews during the Recertification Survey completed on 12/21/2021, the facility did not make staffing information readily available to residents and visitors. Specifically,...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 24% annual turnover. Excellent stability, 24 points below New York's 48% average. Staff who stay learn residents' needs.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 14 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $16,153 in fines. Above average for New York. Some compliance problems on record.
- • Grade C (56/100). Below average facility with significant concerns.
About This Facility
What is Nassau Rehabilitation & Nursing Center's CMS Rating?
CMS assigns NASSAU REHABILITATION & NURSING CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within New York, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Nassau Rehabilitation & Nursing Center Staffed?
CMS rates NASSAU REHABILITATION & NURSING CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 24%, compared to the New York average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Nassau Rehabilitation & Nursing Center?
State health inspectors documented 14 deficiencies at NASSAU REHABILITATION & NURSING CENTER during 2021 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 12 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Nassau Rehabilitation & Nursing Center?
NASSAU REHABILITATION & NURSING CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by EXCELSIOR CARE GROUP, a chain that manages multiple nursing homes. With 280 certified beds and approximately 280 residents (about 100% occupancy), it is a large facility located in HEMPSTEAD, New York.
How Does Nassau Rehabilitation & Nursing Center Compare to Other New York Nursing Homes?
Compared to the 100 nursing homes in New York, NASSAU REHABILITATION & NURSING CENTER's overall rating (3 stars) is below the state average of 3.1, staff turnover (24%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Nassau Rehabilitation & Nursing Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.
Is Nassau Rehabilitation & Nursing Center Safe?
Based on CMS inspection data, NASSAU REHABILITATION & NURSING CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in New York. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Nassau Rehabilitation & Nursing Center Stick Around?
Staff at NASSAU REHABILITATION & NURSING CENTER tend to stick around. With a turnover rate of 24%, the facility is 22 percentage points below the New York average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 6%, meaning experienced RNs are available to handle complex medical needs.
Was Nassau Rehabilitation & Nursing Center Ever Fined?
NASSAU REHABILITATION & NURSING CENTER has been fined $16,153 across 1 penalty action. This is below the New York average of $33,240. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Nassau Rehabilitation & Nursing Center on Any Federal Watch List?
NASSAU REHABILITATION & NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.