PruittHealth-Carolina Point

5935 Mount Sinai Road, Durham, NC 27705 (919) 402-2450
For profit - Corporation 138 Beds PRUITTHEALTH Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
0/100
#376 of 417 in NC
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

PruittHealth-Carolina Point has received a Trust Grade of F, indicating significant concerns regarding the quality of care provided. Ranking #376 out of 417 facilities in North Carolina places it in the bottom half, and at #11 out of 13 in Durham County, it has few local competitors that perform better. While the facility is showing signs of improvement, reducing issues from 8 in 2024 to 2 in 2025, the overall staffing situation is concerning with a turnover rate of 69%, much higher than the state average. There have been serious issues in the past, including critical incidents of sexual abuse between residents, demonstrating a failure to protect vulnerable individuals. Although the facility has average RN coverage, families should weigh these significant safety and care concerns against any strengths when considering this nursing home.

Trust Score
F
0/100
In North Carolina
#376/417
Bottom 10%
Safety Record
High Risk
Review needed
Inspections
Getting Better
8 → 2 violations
Staff Stability
⚠ Watch
69% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$52,901 in fines. Higher than 93% of North Carolina facilities. Major compliance failures.
Skilled Nurses
○ Average
Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for North Carolina. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
27 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 8 issues
2025: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below North Carolina average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 69%

22pts above North Carolina avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $52,901

Above median ($33,413)

Moderate penalties - review what triggered them

Chain: PRUITTHEALTH

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (69%)

21 points above North Carolina average of 48%

The Ugly 27 deficiencies on record

3 life-threatening
Apr 2025 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews with the Medical Director, Nurse Practitioner (NP), Assistant Manager of Pharmacy Operatio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews with the Medical Director, Nurse Practitioner (NP), Assistant Manager of Pharmacy Operations, residents and staff, the facility failed to have effective systems in place to ensure a twice a day dose of an antiseizure oral medication prescribed for the treatment of seizure was administered resulting in a seven-day delay of it being administered. Resident #1 did not change his condition. This occurred for 1 of 1 resident reviewed for significant medication error (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses including seizure disorder and traumatic brain injury. Review of Resident 1's plan of care, dated [DATE], revealed he had a seizure disorder. The interventions included receiving medications as ordered. Record review of the physician's orders for Resident #1 revealed: [DATE] - Lacosamide (seizure medication), 200 mg (milligram), by mouth every 12 hours, Lacosamide 50 mg, by mouth every 12 hours, Levetiracetam (seizure medication), oral solution, 100 mg in mL (milliliter), to take 17.5 mL twice a day, [DATE] - Depakote (Anticonvulsant), tablets, 500 mg, to take 1 tablet daily. Review of the Medication Administration Record (MAR) for Resident #1 for [DATE] revealed that Lacosamide 50 mg, was not administered, because it was not available on [DATE] at 9 AM and 9PM, [DATE] at 9 AM and 9PM, [DATE] at 9 AM and 9PM, [DATE] at 9 AM and 9PM, [DATE] at 9 AM and 9PM, [DATE] at 9 AM and 9PM and [DATE] at 9 AM and 9PM. Record review of the communication to NP book revealed the note, dated [DATE], documented by Nurse #5, indicated the new prescription request for Lacosamide 50 mg for Resident #1. Record review of the Nurse Practitioner's (NP #1) notes, dated [DATE], revealed that it was a routine regulatory visit of Resident #1. NP #1 reviewed Resident 1's medications and did not place new orders. There was no documentation of the missing dose of Lacosamide 50 mg in NP 1's notes. Record review of the nurses' notes, dated [DATE] at 7:15 AM, revealed that Nurse #7 was noted Resident #1 was out of refills for Lacosamide 50mg tablet. Nurse #7 confirmed no refills with the pharmacy, communicated with the Medical Director and informed him of the missed doses of Lacosamide. The Medical Director sent a new prescription to the pharmacy and ordered blood tests. The family was notified about the delay in medication administration. Resident #1 did not have symptoms of seizure, maintained normal vital signs and attended activity alone with his family member. Record review of the nurses' notes, dated [DATE] at 11:30 AM, documented by Assistant Director of Nursing (ADON), indicated that Lacosamide 50mg tablets arrived at the facility on [DATE] at 11:00 AM. On [DATE] at 7:45 AM, during an interview, Nurse #1 indicated that she was assigned for Resident #1 on [DATE], 7 PM - 7 AM shift. At 9 PM, Nurse #1 administered 200 mg of Lacosamide, but did not have Lacosamide 50 mg tablet. Nurse #1 called the pharmacy and on-call physician, left messages about missing 50 mg of Lacosamide tablets. Nobody called her back during the shift. Nurse #1 documented in the MAR that 50 mg of Lacosamide was not available. Resident #1 was at his baseline, with no signs of seizure or agitation. On [DATE] at 7:55 AM, during the observation/interview, Resident #1 was in bed. He indicated that the last seizure episode occurred for him a few months ago. The resident did not recall if he recently missed his antiseizure medications. On [DATE] at 8:55 AM, during an interview, Nurse #2 indicated that on [DATE], Saturday, she was assigned for Resident #1 on 7 AM-7 PM shift. There were two separate orders for Lacosamide 200 mg and Lacosamide 50 mg twice a day for the resident. At 9 AM, Nurse #2 administered 200 mg of Lacosamide, but did not have 50 mg of Lacosamide available. She called the pharmacy and left a message. Nobody called her back. Nurse #2 could not recall if she notified the physician or family. Nurse #2 did not receive from the pharmacy a 50 mg dose of Lacosamide during her shift and notified the upcoming nurse. On [DATE] and [DATE], Nurse #2 was assigned for Resident #1 on the 7 AM-7 PM shifts, and 50 mg dose of Lacosamide was not available. Nurse #2 documented in the MAR that 50 mg of Lacosamide was not available. The resident was at his baseline, presenting no signs of seizure or agitation. On [DATE] at 10:00 AM, during an interview, Nurse #8 indicated he was assigned for Resident #1 on [DATE] and [DATE], on 7 AM to 7 PM shifts. The previous shift nurses reported that it was no 50 mg of Lacosamide available to administer. Nurse #8 administered 200 mg of Lacosamide per order and documented in the MAR that 50 mg of Lacosamide was not available. He did not notify the pharmacy or physician because he read the notes in the NP book about a new prescription request for 50 mg of Lacosamide. The resident did not have agitation, seizure activity or abnormal vital signs. On [DATE] at 12:45 PM, during the phone interview, Nurse #7 indicated that on [DATE] she was assigned for Resident #1 at 7 AM to 7 PM shift. At 9:30 AM, during the medication administration, Nurse #7 did not have 50 mg dose of Lacosamide for Resident #1. At 10 AM, the resident's family member came to visit and Nurse #7 notified her about the not available medication. Nurse #7 reported it to the Director of Nursing (DON), called the pharmacy and found that the new prescription for Lacosamide 50 mg was required. Nurse #7 contacted the provider on call, who sent the new prescription for Lacosamide 50 mg to the pharmacy. The 50 mg Lacosamide tablets arrived at the facility in the morning of [DATE]. Resident #1 remained at his baseline, did not have signs of agitation or seizure activity. On [DATE] at 3:45 PM, during the phone interview, Nurse #3 indicated that on [DATE], he was assigned for Resident #1 on 7 PM - 7 AM shift. During the shift change report at 7 PM, he learned that 50 mg dose of Lacosamide was not available for Resident #1, and thought the previous shift staff already communicated the issue with the pharmacy and physician. On [DATE], Nurse #3 was assigned for Resident #1 on 7 PM - 7 AM shift, did not have 50 mg dose of Lacosamide and put the request for new prescription to the communication with NP book. On [DATE], he was assigned for Resident #1 on 7 PM - 7 AM shift, and the 50 mg dose of Lacosamide was not available for Resident #1. The resident did not show signs of seizure, interacted with his family over the phone and was showed normal vital signs. On [DATE] at 9:00 AM, during the phone interview, the Medical Director indicated that he has known Resident 1 for about twenty years and was very familiar with his medication regimen. On [DATE], the staff informed him that the 50 mg of Lacosamide was missing for several days due to an expired prescription. The Medical Director immediately sent the new prescription for Lacosamide 50 mg to the pharmacy. The staff reported no negative changes in Resident 1's condition, behavior or seizure activity. Resident #1 did not have the negative outcome from missing 50 mg doses of Lacosamide, because he received the higher doses of Lacosamide (200 mg) and other antiseizure medications (Levetiracetam and Depakote). The Medical Director expected the staff to follow physician's order and communicate the delayed or missed medications administration to the provider on call. On [DATE] at 9:40 AM, during the phone interview, the Assistant Manager Pharmacy Operations indicated that the prescription for Lacosamide 50 mg, ordered in [DATE] was expired on [DATE]. Considering that, the pharmacy sent the multiple requests for new Lacosamide 50 mg tablets prescription to the provider on [DATE], [DATE] and [DATE]. The pharmacy received a new prescription for Lacosamide 50 mg tablets on the evening (after business hours) of [DATE] and dispensed the medication to the facility on [DATE]. On [DATE] at 10:00 AM, during an interview, the Director of Nursing (DON) expected the staff to implement a working system to make sure all the residents would have medications as ordered. On [DATE], when the 50 mg of Lacosamide was not available for the administration for Resident #1, the floor nurses should follow the Medication Administration policy, which requires to call the pharmacy, request the medication, and notify the provider and family. On [DATE], when the administration became aware of the missing doses of 50 mg of Lacosamide, the new prescription was immediately obtained, sent to the pharmacy and medication arrived at the facility on [DATE]. During the seven days of missing Lacosamide 50 mg doses, the staff closely monitored Resident #1, who remained at his baseline. On [DATE] at 10:20 AM, during an interview, the NP #1 indicated that she conducted the routine visit for Resident #1 on [DATE]. Upon assessment, the resident did not show agitation or signs of seizure activity. NP #1 did not recall reports from the staff or the notes in the NP communication book about the need for a new prescription for Lacosamide 50 mg. She was not aware of missing doses of Lacosamide 50 mg until [DATE]. The administrator provided the following Corrective Action Plan. Plan of Correction for Medication Administration, notification to physician/extender when medications are unavailable. o What corrective action will be accomplished for those residents found to have been affected by practice: Resident ordered to receive 200 mg (milligrams) and 50 mg (milligrams) Lacosamide at 9:00am and 9:00pm. Resident's 50mg Lacosamide was not noted to be in the medication cart on [DATE]. On [DATE] the nurse placed in the provider notebook that we needed a script for 50mg Vimpat. The different nurse contacted the provider extender on [DATE] to reorder the medication and the medication was received on [DATE]. The Medical Director was notified on [DATE] and ordered CMP and CBC which resulted on [DATE]. o How will the facility identify other residents having the potential to be affected by the same practice: On [DATE] the Director of Health Services and Nurse Managers reviewed all residents with anti-seizure medications to validate availability of medications. The timeframe for the review was from [DATE] thru [DATE], all medications were found to be available. o What measures will be put in place or systemic changes will be made to ensure that the deficient practice will not recur: On [DATE] the Assistant Director of Health Services and Nurse Managers began education to Nurses regarding, following the Six Rights of Medication Administration (right patient, right medication, right dose, right time, right route, right indication), notification to pharmacy, the physician, resident, and family when a medication is not available for prescribed administration and the six rights of medication administration. Any nurse scheduled to work a medication cart will be educated by [DATE] or prior to their next scheduled medication pass time. This education will be added to the general orientation for all newly hired Nurses. The Director of Health Services and/or nurse managers began education of nurses on [DATE] related to medication administration guidelines protocol, any nurse working a medication cart not educated by [DATE] will be educated prior to their next schedule medication pass. This education has been added to the general orientation for all newly hired nurses. On [DATE] The Director of Health Services and Nurse Management began the review of anti-seizure medication reviews to validate the availability and the administration of the medications to the resident per physician orders. This process will be completed weekly for four weeks then monthly until three months of sustained compliance is maintained quarterly thereafter. o How will the facility monitor its performance to make sure the solutions are sustained: The Director of Health Services provided the synopsis of the anti-seizure medication review to the Quality Assurance and Performance Improvement Committee at an Ad Hoc meeting on [DATE] and will report out monthly until three months of sustained compliance is maintained, then quarterly thereafter. The Clinical Competency Coordinator and/or Assistant Director of Health Services will present the percentage of newly hired nurses that have completed the 6 rights of medication administration, notification to the pharmacy, physician, physician extender, and Responsible Party, and medication administration guidelines protocol to the quality Assurance and Performance Improvement Committee monthly until three months of sustained compliance is maintained quarterly thereafter. o When will corrective action be complete: [DATE]. An onsite validation of the facility's Corrective Action Plan was completed on [DATE]. A review of the Medication Administration Audit dated [DATE] and [DATE] revealed the audit was completed and there were no concerns. Reviewed mandatory education, dated [DATE]-[DATE]: all Registered Nurses (RNs), Licensed Practical Nurses (LPNs) were educated prior to their next scheduled medication pass time, and the same training was added to the orientation process for new employees. The facility does not use the agency staff or medication aids. The medication administration observation for Resident #1 during the survey revealed he received all the medications according to physician's order. Staff interviewed were able to verbalize education training provided in reference to six rights of medication administration and prevention of medication errors. The QAA/QAPI committee meeting was conducted on [DATE], discussed the six rights of medication administration, pharmacy, provider notification and related guidelines to be followed. The facility was validated as being back into compliance as of [DATE]
Mar 2025 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility video recording, record reviews, and interviews with staff, Nurse Practitioner, Medical Director and the resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility video recording, record reviews, and interviews with staff, Nurse Practitioner, Medical Director and the resident's responsible party (RP), the facility failed to protect a cognitively impaired and vulnerable female resident's (Resident #2) right to be free from sexual abuse by a cognitively impaired male resident (Resident #1). On 3/2/25 at 2:50 AM, Nurse Aide (NA) #1 walked past Resident #1 in the hallway. Resident #1 was sitting in his wheelchair with no clothes on and only a towel covering his waist. NA #1 did not intervene and/or redirect the resident. On 3/2/25 at 3:18 AM, Nurse #1 observed Resident #1 on Resident #2's bed. Resident #1 was naked and was kneeling on the bed near the foot board, leaning forward and trying to place his left 2nd and 3rd fingers inside Resident #2's vagina. Resident #2 was lying on her back with a shirt covering her upper body and was not wearing a brief. Resident #2's RP stated Resident #2 must have felt trapped in her bed, may have been scared and was unable to call for help or defend herself. A reasonable person expects to be protected from abuse in their home and would have experienced psychosocial harm with feelings such as fear, humiliation, anxiety, anger and depressed mood. This deficient practice was reviewed for 1 of 3 residents for abuse. Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, viral hepatitis C without hepatic (liver) coma; viral hepatitis B without hepatic coma; Parkinsonism and psychophysiologic insomnia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 had unclear speech, had difficulty making self-understood and was assessed as severely cognitively impaired. The assessment indicated the resident did not display any behaviors including wandering behavior during the look back period. Resident #1 required set up/clean up to supervision/touching assistance from staff for his activities of daily living. Resident#1 required set up/clean up assistance for transfer. Resident #1 had no range of motion impairment to his upper or lower extremities and used a wheelchair and walker for mobility. The resident was able to walk 150 feet with set up/clean up assistance from staff. A review of Resident #1's care plan included a focus for behavioral symptoms (start date 9/11/24) with a last revised date 12/17/24. Resident #1 was care planned for socially inappropriate/disruptive behavior related to exhibiting agitation and entering corridor without clothes. Interventions included replacing removed clothing, moving resident to a quiet calm environment and attempting to provide comfort measures for basic needs such as pain, hunger, and toileting when resident becomes socially inappropriate or disruptive. Resident #2 was readmitted to the facility on [DATE] with diagnoses that included dementia, paranoid schizophrenia, and bilateral hearing loss. Review of the quarterly MDS assessment dated [DATE] revealed Resident #2 was assessed as having moderate difficulty hearing, unclear speech and had difficulty making herself understood. Resident #2 was assessed as severely cognitively impaired and did not exhibit any behaviors including rejection of care. The assessment indicated Resident #2 had impairment on both her lower extremities related to range of motion and was dependent on staff and/or needed substantial/maximal assistance from staff for most of her activity of daily living. Resident #2 was assessed as always bowel and bladder incontinent. A review of Resident #2's care plan included a focus for behavioral symptoms (start date 6/29/23) with a last update on 12/3/24. The care plan indicated Resident #2 was at risk for impaired dignity related to removing her clothing due to impaired cognition. Interventions included dressing Resident #2 in a shirt from her wardrobe daily after her bath. Keeping the resident's room at a comfortable temperature to discourage resident from removing clothing. Providing for residents' dignity by pulling privacy curtain or closing the door when unclothed and replacing the removed clothing. The facility video recording was reviewed with the Administrator on 3/11/25. Review of the video recording revealed the following: 1) on 3/2/25 at 2:50 AM, Resident #1 was observed with no clothes, except for a towel around his waist, sitting in a wheelchair. Resident #1 was observed near the nursing station (far end of the hallway). Nursing assistant (NA) #1 was observed entering the hallway and walking past the resident. NA #1 was observed walking around the resident without intervening. 2) On 3/2/25 at 3:03 AM Resident #1 was observed entering Resident #2's room. 3) On 3/2/25 at 3:18 AM, Nurse #1 was observed walking from the far end of the hallway, towards Resident #2's room. Nurse #1 was observed stopping and standing at the doorway of Resident #2's room. Nurse #1 appears to be talking to someone inside the room. 4) On 3/2/25 at 3:20 AM, Resident #1 was observed naked, slowly walking towards his wheelchair which was near the doorway. Nurse #1 assisted Resident #1 in his wheelchair and removed the resident from Resident #2' room and into the hallway. Once in the hallway the towel was observed around Resident #1's waist. During a telephone interview on 3/11/ 25 at 10:45 AM, NA #1 indicated he was working on 3/1/25 from 7:00 PM to 7:00 AM, and was assigned to a different hallway. NA #1 further indicated he kept hearing a beeping sound that night and was in the hallway trying to find out which call light was beeping or if it was some other sound. NA #1 explained while he was passing the hallway, he observed Resident #1 with no shirt on and towel around the his waist, sitting in his wheelchair in the hallway. NA #1 stated he was not paying attention to what the resident was doing, or what he was wearing and passed around the resident. NA #1 further stated Resident #1 was not his assigned resident and he did not pay any attention to how the resident was dressed, if he was wearing briefs or pants. NA #1 stated he was made aware later that Resident #1 was observed on a bed with a female resident. Review of Resident #1's electronic health record revealed a nursing progress note, written by Nurse #1 dated 3/2/24 at 6:48 AM. Note indicated Resident#1 was found in another resident's room in a compromised position. Resident #1 was found on a female resident (Resident # 2) naked and his left (L) second and third fingers in her vagina. Resident was removed immediately from female resident and was placed on 1:1 supervision. The note also indicated Resident #1 had reported to Nurse #1 that Resident #2 had called him in. Review of Resident #2's electronic health record revealed a nursing progress note, written by Nurse #1 dated 3/2/25 at 6:17 AM. Note indicated Resident #2 was found with another resident in her room in a compromised position. The note indicated while Nurse #1 was doing her routine checks on 3/2/25 at 3: 22 AM, she found Resident #1 on top of Resident #2. Resident #1 was found naked with no clothes on. Resident #2 had her blouse on and nothing from waist down. Resident #2's incontinence brief was on the floor by the bed. Resident #2 had his left (L) second and third fingers in Resident #2's vagina. Resident #1 was immediately removed from the resident's room. Resident #2 was unable to explain what had happened due to her cognitive. Resident #2 was immediately assessed by Nurse #1 with another nurse. The note indicated Resident #2 did not complain of any pain, no moaning or facial grimacing, no tears, bruising, bleeding or any trauma was noted. Resident #2 placed under one-to-one supervision. Review of a full body assessment dated [DATE] at 4:08 AM by Nurse #1 revealed Resident #2 was assessed due to resident-to-resident sexual abuse. No negative findings were observed. During a telephone interview on 3/11/25 at 9:06 AM, Nurse #1 stated she worked the 7:00 PM - 7:00 AM shift on 3/1/25 and was assigned to the 500 hallway. Nurse #1 stated Resident #2 exhibited behavior at times of removing her brief and throwing it on the ground. Resident #2 was care planned for this behavior. Interventions included frequent nursing checks to ensure the resident was comfortable. Nurse #1 indicated on 3/2/25 during her rounds around 3:00 AM she observed Resident #1 in Resident #2's room. Nurse #1 stated Resident #2's bed was closer to the doorway. Nurse #1 further stated she was at the doorway, when she saw Resident #1 was on top of Resident #2's bed and was trying to place his fingers in Resident #2's vagina. Nurse #1 stated when she asked Resident #1 what he was doing from the doorway, he got off the bed and walked towards her and his wheelchair near the doorway. Nurse #1 indicated she assisted him in his wheelchair. Nurse #1 stated Resident #2 was wearing her blouse (her upper body covered), her legs were partially covered, and the adult brief was on the floor beside her bed. Nurse #indicated she called for immediate assistance. Resident #1 was taken back to his room and assessed by Nurse #2. Resident #2 was assessed by Nurse #1 and Nurse #3. Resident #2 did not exhibit any signs of fear, pain or discomfort. Nurse indicated both residents were placed on 1:1 supervision. Nurse #3 had notified the Administrator, Director of Nursing (DON), on-call physician and law enforcement. Nurse #1 stated Resident #1 had never exhibited behavior like coming out of his room naked or going into other resident's room. Resident #1 would usually sit outside his room in the hallway, near the nursing station and listen to his boombox. He usually went to bed between 11:00 PM and 12 midnight. Nurse #1 stated Resident #1 was offered ice and water in his room by the NA at around 10:00 PM. During a follow up interview on 3/11/25 at 12:32 PM, Nurse #1 stated Resident #1 was on his knees, kneeling on the bed, near the bottom on the bed (near the foot board). Nurse #1 stated she could see Resident #1 from the side position, he did not have an erection. He was naked and there was a towel at the base of the bed. Resident #2 was lying on her back on the bed and had a shirt covering her upper body. She had no brief on and there was a brief on the floor. Resident #2's right leg was exposed and left leg covered with the bed linen. Resident #1 was naked and he was leaning forward, extending his left hand to have his second and third fingers near Resident #2's vagina. Resident #1's hand was not inside but near the vagina. Nurse #1 stated when she called out Resident #1 picked up his towel. and walked towards the nurse. Resident #1's wheelchair was near the door and he walked and sat in his wheelchair. The resident was removed from the room and was in the hallway. Nurse #1 stated Resident #2 was smiling back at the nurse and saying okay, I am fine. When Resident #1 was asked what he was doing in the resident's room, he indicated he was called by Resident #2 into her room. During a telephone interview on 3/10/25 at 9:22 PM, NA #2 indicated she usually worked 2 to 3 nights a week and worked the 7:00 PM - 7:00 AM shift. She indicated she was working on the night of the incident (3/1/25). NA #2 stated, the nurse assigned to the hallway (Nurse #1) had called her and informed her to call the other nurse from a different hallway. NA #2 stated she had not witnessed the incident, but when she came back with the other nurses, she observed Resident #1 sitting in his wheelchair with a towel over his legs outside Resident #2's room. Resident #2 was lying in her bed, and her brief was on the floor near the bed. NA #2 further stated Resident #2 exhibited behaviors of removing her brief and throwing it on the floor. NA #2 indicated she did 2-hour incontinent checks to ensure the resident was not wet. NA #2 indicated she had checked the resident earlier that night and the resident did not need any incontinence care. NA #2 recalled Resident #2 was one-to-one monitoring and she was monitoring the resident for the rest of the night. Resident #2 slept the rest of the night without any issues. NA #2 stated Resident #1 needed very limited assistance related to his care. Resident #1 was able to walk in his room and would walk to the toilet independently. NA #2 further stated Resident #1 usually kept to himself and would be outside his room at night with a boombox. NA #2 indicated Resident #1 had never gone into any resident's room or had ever been inappropriate with a female resident. NA #2 stated she has never seen Resident #1 naked or inappropriately dressed at night. NA #2 indicated she did not recollect when she last saw the resident on the night of 3/1/25. During a telephone interview on 3/10/25 at 4:32PM, Nurse #2 stated he was working the 7:00 PM - 7:00 AM shift on 3/1/25 and was not assigned to the 500 hallway where the incident occurred. He indicated a Nurse Aide (name unknown) came to inform him at around 3:00 AM that there was an emergency on the 500 Hallway. Nurse #2 stated when he arrived in the hallway, he observed Resident #1 sitting in a wheelchair in the hallway, near Resident #2's room. Resident #1 was almost naked (towel around his waist and lap). The assigned Nurse to the hallway (Nurse #1) reported to him that she had found Resident #1 in Resident #2's bed with his fingers close to female resident's vagina. Nurse #1 appeared in disbelief that Resident #1 was in Resident #2's room. Nurse #2 stated he looked at Resident #2 from the doorway and Resident #2 appeared to be awake, was calm and smiling at staff. Resident #2 did not appear to be in any distress. Nurse #2 stated he took Resident #1 to his room (down the hall) and asked the resident why he was in another resident's room. Resident #1 appeared confused and stated, he was passing by the room and Resident #2 called him in. Nurse #2 stated he had completed a full body assessment, and no concerns were identified. Nurse #2 stated he usually sees Resident #1 sitting in the hallway with his boombox near his room. Nurse #2 indicated he had never seen the resident naked or going into other resident's room. During a telephone interview on 3/10/25 at 5:44 PM, Nurse #3 stated she worked the 7:00 PM to 7:00 AM shift and was working on 3/1/25. Nurse #3 stated she was not assigned to the hallway, however between 3:00 AM and 3:30 AM, one of the Nurse Aides (name unknown) came to her and reported that Nurse #1 had an emergency on her hall and needed assistance. Nurse #3 stated by the time she arrived in the hallway, Nurse #1 was reporting to Nurse #2. Resident #1 was in the hallway in front of Nurse #1. Nurse #3 indicated she was given report by Nurse #1 that Resident #1 was naked, in a comprising position, leaning forward, and extending his hand to put his fingers inside Resident #2's vagina. Nurse #3 stated Nurse #1 had asked the resident what he was doing, and he came walking towards her and indicated Resident #2 had called him in her room. Nurse #3 stated she notified the DON and received guidance to do a complete head-to-toe assessment for Resident #2 and report it to the on-call provider. Both residents were to be placed on 1:1 supervision. Nurse #3 stated Resident #1 was taken to his room by Nurse #2 and Resident #1 appeared to be confused. During an interview on 3/11/25 at 8:45 AM and a follow-up interview on 3/11/25 at 12:49 AM, Resident #2's responsible party/ emergency contact (RP) stated she was in shock when she was woken up in the middle of night with a phone call from the facility regarding the incident. Resident #2's RP indicated she was made aware of a male resident in Resident #2's bed. Resident #2's RP stated Resident #2 must have felt trapped in her bed, may have been scared, unable to call for help and waiting for all this to be over. Resident #2's RP further stated Resident #2 was not able to defend herself due to her mental and medical issues. Resident #2 must have been scared and upset that she could not defend herself. Initial Allegation Report dated 3/2/25 and completed by the Administrator was reviewed. The report indicated resident abuse occurred on 3/2/25. A male resident was found in bed with a female resident. No injury, no harm, and no change from either resident's baseline mental and /or physical status. Law enforcement was notified on 3/2/25 at 4:11 AM. A statement written by Clinical Competency Coordinator (Nurse) dated 3/3/25 was reviewed. Statement indicated Resident #1 was interviewed by the Nurse and Wound nurse regarding incident that occurred on 3/2/25. Resident #1 admitted that he went down the hall and went into a resident room and had inappropriate physical contact with another resident. Resident #1 described walking to the resident's room removing the resident's diaper (female resident) and inserting two of his fingers inside her vagina. The statement indicated that Resident #1 had stated that he used his right hand and fingers because his doctor recommended that he have sex. During an interview on 3/10/25 at 5:09 PM, the Director of Nursing (DON) stated she was previously the Clinical Competency Coordinator and had written the statement dated 3/3/25. DON indicated she and ADON (previously Wound Nurse) completed body assessments for Resident #1 on 3/2/25. The DON stated Resident #1 reported that a female resident gestured him to her room, and he went into the room. DON stated Resident #1 demonstrated the hand gesture made by the female resident. Resident #1 did not confirm that he had sex with the resident. Resident #1 stated he had used his hand and fingers because the doctor recommended that he have sex . Review of Resident #1's electronic health record revealed the Nurse Practitioner (NP) note dated 3/3/25 written by NP #2 indicated per nursing staff report, on 3/2/25 Resident #1 was sent to Emergency Department (ED) for psychiatric evaluation after the resident was discovered in another resident's room exhibiting inappropriate sexual behavior. The note indicated Resident #1 was alert, sitting in his wheelchair during the assessment and was at his baseline. It was noted nursing staff had implemented frequent rounding and closer monitoring of resident. The Psychiatric NP was made aware. The NP documented that per the Psychiatric NP recommendation medication was adjusted and new order were implemented to increase lithium to 450 milligrams (mg) by mouth two times a day, increase lorazepam from 1 to 2 mg by mouth two times a day and increase trazodone from 50 to 100 (mg) at night. During an interview on 3/10/25 at 1:45 PM, Nurse Practitioner (NP) #2 indicated she was notified by the on-call NP about the incident. Resident #2 had diagnosis of schizophrenia. Resident #1 was sent to the hospital for a psychological evaluation as this was the first time Resident #1 had exhibited any sexual behavior. NP #2 indicated Resident #1 returned to the facility without any new orders from the hospital. NP #2 stated during her assessment Resident #1 was at his baseline and anxious. NP #2 indicated she notified the psychiatric NP about Resident #1's episode of inappropriate sexual behavior with a female resident. Per Psychiatric NP recommendations the resident's medications were increased. Lithium was increased from 300 - 450 mg and trazodone was increased from 50 to 100 mg. Resident #1 was followed by the Psychiatric NP. Review of Resident #1's electronic health record revealed a Psychiatry progress note dated 3/6/25 written by Psychiatric NP #3. Note indicated Resident #1 was seen for a psychiatric medication follow up visit. Resident #1 had diagnoses of schizoaffective disorder, bipolar disorder and insomnia. Schizoaffective disorder was managed with a combination of medications. The note indicated lithium levels were found to be subtherapeutic, necessitating an increase in dosage from 300 mg to 450 mg. Resident #1 was calm and stable with no aggression or significant paranoia observed during assessment. During a telephone interview on 3/11/25 at 10:50 AM, Psychiatric NP #3 stated he was notified by the medical team to assess Resident #1 and Resident #2 due to inappropriate sexual behavior and abuse incident that occurred in the facility. After the incident Resident #1 was sent to the hospital for psychiatric evaluation and returned to the facility with no change in medication from hospital. NP #3 indicated at the time of assessment, when Resident #1 was asked about the incident, he did not make any sense. The resident was confused and upset about having 1:1 supervision. NP #3 stated the resident was educated on the reason for supervision. Psychiatric NP #3 stated he had made some changes for residents' medication to help the resident to calm down. NP indicated Resident #1 had not exhibited such inappropriate behavior prior to this incident. Review of Resident #2's electronic health record revealed a Nursing progress note dated 3/3/25 that indicated Resident #2 was assessed by the provider. Psychiatric services were notified with no med changes. Resident #2 denied any pain and/or discomfort and was not in any acute distress. Note indicated that the resident's blood was drawn for serum blood STD (sexually transmitted disease) panel testing. Review of Resident #2's electronic health record revealed a progress note written by NP #1 dated 3/3/25. Note indicated Resident #2 was seen for a sexual assault incident. Resident #2 unable to answer questions secondary to dementia. Resident denied any vaginal pain or any pain at the time of assessment. Resident#2 was pleasantly confused, and her mood was stable. Resident #2 had no recollection of the assault and had no acute complaints. The STD panel order pending. During an interview on 3/10/25 at 1:03 PM, Nurse Practitioner (NP) #1 stated she was made aware that a male resident had placed fingers in Resident #2's vagina. NP #1 indicated that during the physical examination Resident #2 appeared to be confused and was at her baseline. The physical examination of Resident #2 included thorough examination of the vaginal and peri areas and found no indication that any sexual contact had occurred. Resident #2 did not report any pain. Skin checks around the vagina revealed no scratches, or redness. NP #1 stated she did speak with Resident #2's family and they did not want the resident to be sent out to the hospital. Lab work regarding STD was ordered for the resident. Review of Resident #2's electronic health record revealed a psychiatric progress note written by Psychiatric NP #3 dated 3/6/25. The note indicated Resident #2 was seen for an acute psychiatric medication visit. Resident #2 had diagnoses of paranoid schizophrenia, depression, insomnia and dementia. During the assessment resident was stable, no hallucinations, no changes in mood and behavior. Resident #2 was unable to answer any questions appropriately due to cognitive impairment. NP #3 documented that staff should notify the provider of any change in mood and behavior. No medication changes were made. During a telephone interview on 3/11/25 at 10:50 AM, Psychiatric NP #3 stated he was notified about the sexual abuse incident that occurred in the facility. NP #3 stated usually during his visits, Resident #2 was not very alert and did not respond well. However, during the assessment on 3/6/25 Resident #2 was awake, seemed happy and smiling at the NP. NP #3 stated the resident was unable to provide details of the incident due to her cognitive impairment. Resident #2 was at her baseline and no change in mood or behavior was observed. He indicated no medication changes were made. Investigation Report dated 3/7/25 and completed by the Administrator was reviewed. The report indicated resident abuse occurred on 3/2/25, and the facility was notified on 3/2/25 at 3:38 AM. Report further indicated a male resident was found in bed with female resident. No injuries and/or change in baseline physically or mentally noted. Nursing staff did not notice any change in behavior. No mental anguish and physical injury/harm noted. Family reports no change in baseline at all daily since event. The incident occurred between Resident #1 and Resident #2 and was witnessed by Nurse #1. Resident #1 was sent to the hospital for psychiatric evaluation and was placed on 1:1 supervision until discharged from facility. Resident #2 responsible party refused twice to send the resident out to the hospital for evaluation. Resident #2 was evaluated by an in-house provider. Investigation completed on 3/7/25 by previous interim Director of Nursing (DON). The Allegation was substantiated. Nurse #1 and Nurse Aide (NA) 1 were terminated for failure to intervene and perform job duties that could have negated this event from occurring. Law enforcement and Adult protective services were notified on 3/2/25. During an interview on 3/10/25 at 3:35 PM, the Social Worker (SW) indicated she received a call from the Administrator on 3/2/25 at around 4:15 AM, that a male resident was in bed with a female resident. The SW indicated she completed the Brief Interview for Mental Status (BIMS) for all residents on 3/2/25. All residents who were alert and orientated with a Brief Interview for Mental Status Score (BIMS) of 10 and above completed an abuse questionnaire. The SW further indicated questionnaire included how they felt about their safety, care needs and who they need to contact at the facility with concerns. The audit was completed on 3/2/25 and there were no negative findings. During a telephone interview on 3/10/24 at 3:15 PM, the previous interim Director of Nursing (DON) stated she was notified on 3/2/25 at around 3:20 AM to 3:30 AM. The interim DON indicated a nurse reported that a male resident was with a female resident in her room. The interim DON indicated that initially the nurse had reported that Resident #1 had his 2 fingers inside Resident #1's private parts (vagina) and later Nurse #1 explained the incident and indicated the resident's fingers were near Resident #2's vagina. Interim DON indicated both residents were placed on 1:1 supervision for the rest of the night. The Administrator was notified of sexual abuse. The interim DON stated during the investigation; the video camera recordings were reviewed. Nurse #1 was sitting near the nurses' station possibly on her phone (head down). Resident #1's room was near the nursing station and Nurse #1 failed to see Resident #1 go out of his room into the hallway almost naked and failed to prevent this incident. Nurse #1 was terminated. Review of Resident #2's electronic health record revealed a progress note written by the Administrator dated 3/3/25. The note indicated Resident #2's responsible party (RP)/ emergency contact was notified about the sexual assault. The Administrator and the interim Director of Nursing (DON) discussed the incident with Resident #2's RP and informed the RP of the NP assessment, referral to Psychiatric NP, plan of care and other nursing care. The RP was provided options to send the resident to emergency room (ER) for SANE (sexual assault Nurse Examiner) exam and STD (sexual transmitted disease) testing. Resident #2's RP declined ER visit and indicated being content with NP evaluation and for STD panel to be drawn. During an interview on 3/11/25 at 8:30 AM, the Administrator stated he was notified by the previous interim DON on 3/2/25 at around 3:30 AM about the sexual abuse incident. DON reported that Nurse #1 had observed Resident #1 in Resident #2's room. Resident #1 was naked, and on Resident #2's bed. Both residents were placed on one-to-one supervision. Administrator further indicated during the investigation, the hallway video cameras were reviewed. Resident #1 was observed naked with a towel around his waist coming out of his room in his wheelchair. Resident #1's room was just opposite the nursing station. NA #1 was observed on camera, not intervening with Resident #1 in the hallway. NA #1 was observed to walk around the resident without addressing the resident. Nurse #1 was observed to be at the nursing station, sitting in a chair and unclear if she was sleeping or on phone. Nurse #1 was not overseeing the NAs assigned to her. Administrator indicated had NA #1 intervened or Nurse #1 seen Resident #1 t coming out of the room and had performed her duties, this could be avoided. Hence both staff were terminated. Administrator stated the Plan of correction was immediately implemented. Administrator indicated Resident #1 was sent to the hospital for psychiatric revaluation and returned to the facility on 3/2/25 later that night with no medication change. Resident #1 was assessed by the facility NP and Psychiatric NP and medication adjustment were made. Resident #1 was placed on 1:1 supervision until discharged from the facility on 3/6/25. The Administrator further stated he spoke with Resident #2's RP on 2 different occasions and the resident's family declined Resident #2 to be sent to the hospital. Resident #2 was assessed by the NP and Psychiatric NP and no medication changes were made. Resident #2 was assessed to be at her baseline. Resident #2's family had visited the resident on multiple occasions and they did not report any change in Resident #2's behavior or moods. All residents whose Brief Interview for Mental Status Score (BIMS) of 10 and above, completed the abuse questionnaire. Residents reported feeling safe and no concerns were reported to the Social Worker. All residents with a BIMS less than 10, a full body audit was completed by the Wound nurse and Clinical competency Coordinator who were Registered Nurses (RN) and no issues were reported. Abuse /Neglect, sexual abuse and reporting educational in-service were initiated for all staff by Clinical Competency Coordinator on 3/2/24. During a telephone interview on 3/11/25 at 11:28 AM, the Medical Director indicated he was aware of the sexual abuse incident the following morning. Medical Director stated the Nurse Practitioner had assessed Resident #2 and reported no injuries, bleeding or any bruising. Resident #2 did not exhibit any change in behavior and was at her baseline. Blood work was drawn and Resident #2's lab reports showed no negative findings. The Medical Director stated Resident #1 was sent to the hospital for psychiatric evaluation the following morning and returned later with no change in medication. Resident #1 had previously not shown any sexual inappropriate behavior. Resident #1 was assessed by NP #2 and no issues were reported. Medical Director indicated Resident #1, and Resident #2 were followed by the Psychiatric services. After psychiatric assessment Resident #1 had some medication changes made by Psychiatric services. Resident #2 had no changes made to her psychiatric medications. Resident #1 was discharged home with home health services per family request. The Administrator was notified of immediate jeopardy on 3/11/24 at 4:05 pm. The facility provided the following Corrective Action Plan: Address how corrective action will be accomplished for those residents found to have been affected by the deficient practice. On 3/2/25, Nurse #1 entered Resident #2's room. Resident #1 was observed in bed with Resident #2. Resident # 2's brief was observed to be on the floor. Resident #2 was dressed in a top and bed covers were pulled up according to the s interview with Nurse #1. Resident #1 had his left hand near resident # 2's vagina. Nurse #1 immediately told Resident #1 to stop, and then Resident #1 walked towards Nurse #1 and sat back in his Wheelchair. Nurse #1 called for assistance from other staff members. Resident #1 was returned to his room immediately by Nurse #2, and a complete head-to-toe skin observation was completed on Resident #1 with no noted bruising, bleeding, pain, or concerns. This was done to ensure there was no skin impairment because of the incident. Resident #1 was immediately placed on 1:1 observation with a staff member. Resident #2 was assessed by Nurse #1 and another nurse to include complete head-to-toe observation and external genital observation with no redness, pain, swelling, bruising, or bleeding noted. Resident #2 was observed in a pleasant mood as evidenced by staff reporting that she was laughing, waving at them and gesturing at them. She also denied any pain, discomfort or concerns. Resident #2 was placed on 1:1 observation with
Oct 2024 6 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, family, Nurse Practitioner, resident and staff interviews, the facility failed to notify the resident an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, family, Nurse Practitioner, resident and staff interviews, the facility failed to notify the resident and the resident's Responsible Party of a medication change for 1 of 2 sampled residents (Resident #59). Findings included: Resident #59 was admitted to the facility on [DATE] with diagnoses that included stroke and atypical facial pain. The quarterly Minimum Data Set (MDS) dated [DATE] assessed Resident #59 with intact cognition. Review of Resident #59's profile revealed his family member was listed as his Responsible Party (RP). A nursing progress note dated 10/15/24 and recorded as a late entry on 10/16/24 by Nurse #1 revealed Resident #59 complained of increased pain to the left side of his face. Nurse Practitioner (NP) #3 was notified and prescribed 20 milligrams (mg) of Prednisone (steroid) one time followed by 5mg of Prednisone daily for a duration of three days. Also, the acetaminophen order was changed from 325mg every 12 hours to 650mg every 6 hours. A physician order with a start date of 3/13/24 and end date of 10/15/24 read, Acetaminophen 325mg - give 1 tablet by mouth twice daily for pain. A physician order with a start date of 10/15/24 read, Acetaminophen 325mg - give 2 tablets by mouth every 6 hours for pain. A physician order with a start and end date of 10/15/24 read, Prednisone 20mg - give 1 tablet by mouth once daily. A physician order with a start date of 10/15/24 and end date of 10/18/24 read, Prednisone 5mg - give 1 tablet by mouth once daily. During an interview on 10/16/24 at 1:04 PM, Nurse #1 revealed that Resident #59 was in a great deal of pain on 10/15/24, so she contacted NP #3 who then changed the Acetaminophen order and added Prednisone for 3 days. Resident #59 was not his own RP, and she was not able to contact the family because she was occupied with other residents and tasks. Resident #59 was interviewed on 10/15/24 at 9:17 AM. He revealed that his pain medication was changed at 5:00 AM in the morning. Resident #59 stated he was not told beforehand and did not know why it had changed. He indicated he had a great deal of facial pain on 10/15/24, but nothing was discussed about any medication changes. During a telephone interview on 10/16/24 at 12:38 PM, Resident #59's RP stated that he should be notified prior to all medication changes. The RP indicated that he was not told about the addition of Prednisone and the alteration to the Acetaminophen order prior to administration on 10/15/24. NP #3 was interviewed on 10/16/24 at 1:27 PM. She revealed that she was contacted by Nurse #1 on 10/15/24 regarding Resident #59's increased left-sided face pain. NP #3 indicated that Resident #59 was alert and oriented and his own RP. She stated she told Nurse #1 to discuss the changes with Resident #59 on 10/15/24. During an interview on 10/17/24 10:04 AM, the Director of Nursing (DON) revealed that the RP should be notified of any changes with medications. If a resident was considered cognitively intact, then any medication changes should be discussed with them, and nursing staff should inquire if they want their RP to be notified as well. The DON stated that Resident #59 should have been notified prior to the medication changes on 10/15/24 and asked if he wanted the RP to be notified as well. During an interview on 10/17/24 at 10:39 AM, the interim Administrator revealed that Nurse #1 should have notified Resident #59 and his RP of the medication changes that took place on 10/15/24.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to develop an individualized, person-centered activities of dai...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to develop an individualized, person-centered activities of daily living (ADL) care plan that included how much staff assistance was needed to care for a resident who required total assistance with ADL for 1 of 8 sampled residents reviewed for ADL (Resident #49). Findings included: Resident #49 was admitted to the facility on [DATE] with diagnoses that included spondylosis, muscle weakness, lymphedema, and chronic pain syndrome. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #49 had intact cognition and required substantial to maximum assistance with toileting hygiene, personal hygiene, shower/bathing, upper/lower body dressing, putting on and taking off footwear, bed mobility, and transfers. Resident #49's comprehensive care plans, last revised on 7/23/24, did not include a plan that addressed her need for assistance with ADL. An interview with the MDS Coordinator #1 was conducted on 10/16/24 at 2:31 PM. She revealed that MDS updates the nursing care plan for all residents. It was important for ADL assistance to be included in all residents' care plans, so that nursing staff were provided with the appropriate care details. MDS Coordinator #1 thought she remembered adding the ADL assistance plan during Resident #49's admission but could not recall what happened to the focus. During an interview with the Director of Nursing (DON) on 10/17/24 at 10:02 AM, she revealed that every resident should have an ADL care plan focus because of the level of assistance the facility provided. The interim Administrator was interviewed on 10/17/24 at 10:40 AM. He revealed that a focus on ADL assistance should have been included in Resident 49's care plan.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0805 (Tag F0805)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and interviews with residents and staff, the facility failed to provide a resident with a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and interviews with residents and staff, the facility failed to provide a resident with a cream gravy mix on her mechanical soft ground meats as specified on the meal ticket (Resident #68) and failed to provide food cut up into small pieces per the physicians order (Resident #22). This occurred for 2 of 2 sampled residents (Resident #68 and Resident #22). Findings included: 1. Resident #68 was admitted to the facility on [DATE] with diagnoses that included dysphagia. Review of the physician's orders for Resident #68 dated 10/5/23 read in part, consistent carbohydrate (CCHO)/ liberalized diabetic diet, and mechanical soft consistency. A review of the Minimum Data Set (MDS) assessment dated [DATE] marked as a quarterly assessment, revealed resident was assessed as severely cognitively impaired and was coded as receiving mechanically altered and therapeutic diet. During a dining observation and resident interview on 10/14/24 from 11:45 AM to 1:05 PM, Resident # 68 was observed sitting in the dining room for her lunch meal. Observation of the resident's meal tray revealed the resident received an alternate meal option. The resident's meal tray consisted of chicken cut in cubes, rice and green peas. The resident was observed to have difficulty swallowing the food and Resident #68 was not eating her lunch. Resident #68 stated to the surveyor that the meat, and rice was too dry to eat. Review of the meal ticket indicated CCHO/liberalized diabetic - mechanical soft diet. The ticket indicated mechanical soft ground for meats and cream gravy mix. There was no gravy provided with her lunch meal. During an interview on 10/14/24 at 12:55 PM, the Nurse Aide (NA) #4 indicated she was unsure why the resident did not receive a soft moist tray. NA #4 stated it was the responsibility of the dietary staff to check the resident's meal tray for accuracy (diet and texture) before sending tray to the residents in the dining room. During a dining observation and resident interview on 10/15/24 from 12:05 PM to 12:30 PM, Resident #68 was observed sitting in the dining room for lunch. Resident was served her lunch tray. Observation of the lunch tray revealed the resident was served ground hamburger patty with a very small dollop of white gravy in the center. Review of the meal ticket had alt written on it, indicating alternate meal option. The resident indicated the hamburger was too dry and not to her liking as it was hard to eat. During an observation and interview on 10/15/24 at 12:30 PM, the Dietary Manager observed the resident's tray and acknowledged the meat was dry. The Dietary Manager stated the dietary staff had not poured adequate gravy on the ground hamburger patty to make it soft. She then went into the kitchen and brought some gravy to be poured over the hamburger to make it soft. 2. Resident #22 was admitted to the facility on [DATE] with dysphagia, sequelae of cerebral infarction (stroke) and contractures of left elbow. Review of the physician orders dated 8/2/24 read in part Regular diet, regular consistency. Special instructions: cut food into bite size pieces. A review of the Minimum Data Set (MDS) assessment dated [DATE] revealed resident was assessed as cognitively intact. The assessment indicated resident needed set up/ clean up assistance for eating. During a dining observation on 10/14/24 from 11:45 AM to 1:05 PM, Resident #22 was observed sitting in the dining room for lunch. Observation of the resident's meal tray revealed a chicken patty, rice and green peas. Review of the meal ticket revealed there were no instructions to cut food into bite size pieces. The resident was observed consuming her meals slowly and trying to cut the meat with her fork. During a dining observation and resident interview on 10/15/24 from 12:05 PM to 12:30 PM, Resident #22 was observed sitting in the dining room for her lunch meal. Observation of the resident revealed the resident had only one tooth in her mouth. Observation of the resident's meal tray revealed a piece of baked chicken, mexican corn and vegetable blend. The meal ticket indicated no barbeque sauce and there were no instructions on the ticket to cut food into bite size pieces. Resident was observed trying to cut chicken with the fork and consuming small pieces of chicken. The resident indicated the baked chicken was very dry as it had no sauce or gravy on it and was having a hard time eating it. The resident indicated at times the staff cut her meat to bite size pieces. She indicated that she could not have the barbeque sauce. During an observation and interview on 10/15/24 at 12:30 PM, the Dietary Manager observed the resident's tray and she asked the resident if she would prefer some gravy and offered the resident some gravy. During an interview on 10/17/24 at 9:23 AM, the Dietary Manager stated the special instructions entered in the electronic health record (EHR) software do not always translate (transfer) to the dietary meal tracker software that printed the resident's meal tickets. She further stated that the special instructions were entered in the meal tracker software manually in the dietary meal tracker software. The Dietary Manager indicated that it was a human error, and the special instructions were not entered and did not reflect on the meal ticket. During an interview on 10/17/24 at 9:48 AM, the Director of Nursing (DON) indicated the meal tickets should match the physician orders, so that the residents received the diet ordered. She indicated the consistency of food should be checked by the dietary staff prior to being sent out to the dining table. DON stated the dietary staff, and the nursing staff should check the tray for accuracy before serving trays to the residents.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and staff interview the facility failed to accurately code the Minimum Data Set (MDS) asse...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and staff interview the facility failed to accurately code the Minimum Data Set (MDS) assessments for Level II Preadmission Screening and Resident Review (PASRR) for 4 of 7 residents reviewed for MDS accuracy (Resident #43, Resident # 45, Resident #58, and Resident #61). Findings included: 1. Resident #43 was readmitted to the facility on [DATE]. Review of a comprehensive MDS assessment dated [DATE] revealed Resident #43 had no cognitive impairment and was not coded for PASRR Level II or for Level II PASRR screening and conditions as required by the RAI manual (Resident Assessment Instrument). A letter dated 2/2/23 from the North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services to the facility revealed Resident #43 had been determined to require a Level II PASRR. An interview with the Case Mix Director conducted on 10/17/24 at 11:59 AM revealed the MDS assessments were coded inaccurately, or the information was not available when coding as required by the RAI, and it was her expectation that all MDS assessments be coded as required by the RAI. An interview with the Administrator on 10/17/24 at 1:07 PM revealed that he expected all MDS assessments be coded correctly as directed by the RAI manual. 2. Resident #45 was readmitted to the facility 2/3/22. Review of a comprehensive MDS assessment dated [DATE] revealed Resident #45 had no cognitive impairment and was not coded for PASRR Level II or for Level II PASRR screening and conditions as required by the RAI manual (Resident Assessment Instrument). A letter dated 11/3/21 from the North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services to the facility revealed Resident #45 had been determined to require a Level II PASRR. An interview with the Case Mix Director conducted on 10/17/24 at 11:59 AM revealed the MDS assessments were coded inaccurately, or the information was not available when coding as required by the RAI, and it was her expectation that all MDS assessments be coded as required by the RAI. An interview with the Administrator on 10/17/24 at 1:07 PM revealed that he expected all MDS assessments be coded correctly as directed by the RAI manual. 3. Resident #58 was readmitted to the facility 12/27/23. A review of a comprehensive MDS assessment dated [DATE] revealed Resident #58 had no cognitive impairment and was not coded for PASRR Level II or for Level II conditions as required by the RAI manual. A letter dated 6/24/21 from the North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services to the facility revealed Resident #58 had been determined to require a Level II PASRR. An interview with the Case Mix Director conducted on 10/17/24 at 11:59 AM revealed the MDS assessments were coded inaccurately, or the information was not available when coding as required by the RAI, and it was her expectation that all MDS assessments be coded as required by the RAI. An interview with the Administrator on 10/17/24 at 1:07 PM revealed that he expected all MDS assessments be coded correctly as directed by the RAI manual. 4. Resident #61 was admitted to the facility 4/4/24. A review of a comprehensive MDS assessment dated [DATE] revealed Resident #61 had no cognitive impairment and was not coded for PASRR Level II or for Level II conditions as required by the RAI manual. A letter dated 8/23/21 from the North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services to the facility revealed Resident #61 had been determined to require a Level II PASRR. An interview with the Case Mix Director conducted on 10/17/24 at 11:59 AM revealed the MDS assessments were coded inaccurately, or the information was not available when coding as required by the RAI, and it was her expectation that all MDS assessments be coded as required by the RAI. An interview with the Administrator on 10/17/24 at 1:07 PM revealed that he expected all MDS assessments be coded correctly as directed by the RAI manual.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations and interviews, the facility failed to maintain the dry goods storage area clean and failed to label and date food in one of one walk-in refrigerator. The facility also failed to...

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Based on observations and interviews, the facility failed to maintain the dry goods storage area clean and failed to label and date food in one of one walk-in refrigerator. The facility also failed to ensure dietary staff facial hair coverings during food preparation in the kitchen. These practices had the potential to affect food served to residents. Findings included: 1. During an observation of the dry goods storage area on 10/14/24 at 9:15 AM, there was big white container with wheels. The white container had no lid. The was an opened paper bag inside the box. There was large amount white powdery substance on the floor, around and on the side of the white container. During an interview on 10/14/24 at 9:17 AM, the Dietary Manager indicated the white container contained sugar and added staff had accidentally dropped sugar on the floor during breakfast preparations. The Dietary Manager indicated the area should be cleaned immediately by the staff when any spills were made. 2. During an observation of the reach-in refrigerator on 10/14/24 at 9:20 AM, revealed there were three opened 46-ounce cartons of nectar thick tea that were not dated, one opened 46-ounce carton of honey thick tea that was not dated and one clear plastic four-quart container one fourth filled with diced fruit with no label or date on them. Review of the manufacture recommendations for thickened liquids, revealed the beverage should be refrigerated after opening and should be discarded within 72 hours. During an interview on 10/14/24 at 9:23 AM, the Dietary Manager stated the thickened liquids were used during mealtime for residents with physician orders. The diced fruit was fruit cocktail that was used during the previous meal. She indicated opened cartons of thickened liquids should be labeled with an opened date and stored in the refrigerator for 3 day. The Dietary Manager stated all left over food should be labeled with a used by date prior to be placed in the refrigerator. 3. During an observation on 10/14/24 at 9:25 AM, Dietary Aide #1 was observed working near the food preparation station. The Dietary Aide was assisting in food preparation for the lunch meal. The staff had facial hair (beard) that was not covered with a beard covering / guard while working in the kitchen. During an interview on 10/14/ 24 at 9:30 AM, the Dietary Aide #1 stated he had just started his shift and forgot to wear a beard covering. He indicated there were beard coverings available in the dietary manager's office. During an interview on 10/14/24 at 9:32 AM, the Dietary Manager stated there were boxes of beard covering available to dietary staff to use as needed. She indicated the staff had just started his shift and must have forgotten to wear one. During an interview on 10/17/24 at 1:00 PM, the Director of Nursing (DON), indicated all male staff when in kitchen should be wearing a beard covering if they have facial hair. The DON stated all thickened liquids should be dated when opened, placed in the refrigerator and discarded within 72 hours. The DON stated that hairnets and beard guards should be worn by staff while in the kitchen.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0569 (Tag F0569)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review of resident trust accounts, the facility failed to convey funds within 30 days and f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review of resident trust accounts, the facility failed to convey funds within 30 days and forward the balance of funds to the estate of an expired resident for 2 of 3 residents reviewed for personal funds (Resident #281 and Resident #134). The findings included: 1. Resident #281 was admitted to the facility on [DATE] and expired on [DATE]. Review of the resident trust account for Resident #281 conducted on [DATE] revealed a balance of $125. 22 was not conveyed to the resident's estate within 30 days of her death on [DATE]. An interview was conducted on [DATE] at 12:00 PM, in conjunction with a record review with the Financial Counselor who revealed the check had not been sent to the Clerk of Court within the designated 30 days. The Financial Counselor stated that it was not discovered until an audit was done at the end of [DATE] that the funds had not been forwarded to the Clerk of Court. The Financial Counselor further stated after the completion of the audit, the facility did not communicate or correspond with the family that the money in the amount of $125.22 was available or had been forwarded to the Clerk of Court. A telephone interview was conducted on [DATE] at 1:15 PM with the former Administrator who stated the Financial Counselors were responsible for ensuring financial records for expired residents were reviewed and audited monthly to ensure all refunds dispersed to the proper agency, resident and/or representative in accordance with the federal regulations within 30 days. An interview was conducted on [DATE] at 2:32 PM, in conjunction with a record review with the Area [NAME] President and the Financial Counselor who stated the facility failed to forward the funds to the Clerk of Court and/or resident representative. The Financial Counselor stated the money should have been sent to the Clerk of Court within 30 days of death per policy. The Area [NAME] President stated the discrepancy was not discovered until an audit was done at the end of [DATE]. The Area [NAME] President also stated the monies would be sent out immediately. 2. Resident #134 was admitted to the facility on [DATE] and expired on [DATE]. Review of the resident trust account for Resident #134 conducted on [DATE] revealed a balance of $2,349.50 was not conveyed to the resident's estate within 30 days of her death on [DATE]. An interview was conducted on [DATE] at 12:00 PM, in conjunction with a record review with the Financial Counselor who revealed the check had not been sent out the check to the Clerk of Court within the designated 30 days. The Financial Counselor stated that it was not discovered until an audit was done at the end of [DATE] that the funds had not been forwarded to the Clerk of Court. The Financial Counselor further stated after the completion of the audit, the facility did not communicate or correspond with the family that the money in the amount of $2,349.50 was available or had been forwarded to the Clerk of Court. A telephone interview was conducted on [DATE] at 1:15 PM with the former Administrator who stated the Financial Counselors were responsible for ensuring financial records for expired residents were reviewed and audited monthly to ensure all refunds dispersed to the proper agency, resident and/or representative in accordance with the federal regulations within 30 days. An interview was conducted on [DATE] at 2:32 PM, in conjunction with a record review with the Area [NAME] President and the Financial Counselor who stated the facility failed to forward the funds to the Clerk of Court and/or resident representative. The Financial Counselor stated the money should have been sent to the Clerk of Court within 30 days of death per policy. The Area [NAME] President stated the discrepancy was not discovered until an audit was done at the end of [DATE]. The Area [NAME] President also stated the monies would be sent out immediately.
Apr 2024 2 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview of the staff and Police Officer #1, the facility failed to protect a cognitively impaired d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview of the staff and Police Officer #1, the facility failed to protect a cognitively impaired dependent resident (Resident #1) from sexual abuse by a cognitively intact resident (Resident #2). On 3/19/24 Resident #2 was found in Resident #1's room by Nursing Assistant #1. Resident #2 was observed fondling Resident #1's penis with skin to skin contact from his hand. Resident #1 was unable to stop the sexual abuse due to his limited ability to move and he was non-verbal/unable to call for help. Resident #1 was incapable of consenting to the sexual act and could not express an adverse psychosocial outcome. A reasonable person expects to be protected from abuse in their home environment and sexual abuse would cause emotional trauma. This deficient practice affected 1 of 3 residents reviewed for abuse. Immediate Jeopardy began on 3/19/24 when staff failed to protect Resident #1 from sexual abuse. Immediate jeopardy was removed on 4/10/24 when the facility implemented a credible allegation of immediate jeopardy removal. The facility remains out of compliance at a lower scope and severity of a D (no actual harm with potential for more than minimal harm that is not immediate jeopardy) to ensure staff education is completed and monitoring systems put into place are effective. Findings included: A. Resident #1 was admitted to the facility on [DATE] with the diagnoses of quadriplegia (paralysis of the body below the neck) after skull fracture, Traumatic Brain Injury (TBI), aphasia (loss of ability to understand or express speech). Resident #1's quarterly Minimum Data Set, dated [DATE] indicated the resident was rarely/never understood. The resident had functional limitations in range of motion of his bilateral upper and lower extremities and was dependent on assistance with all activities of daily living. B. Resident #2's hospital Discharge summary dated [DATE] documented the resident was homeless living in a shelter and had fallen due to advancing Parkinson's disease. The resident had significant risk for worsening of his medical and behavioral status and was at high risk for rehospitalization. Resident #2 was admitted to the facility on [DATE] with the diagnosis of Parkinson's disease. Resident #2's admission Minimum Data Set, dated [DATE] documented he had an intact cognition and no behaviors. The resident used a walker and a wheelchair for ambulation and was independent with set up. A nurse's note at 9:00 pm on 03/09/24 documented Resident #2 informed the Interim Director of Nursing that he was taking a cab to visit his sister who had just come to town. The Interim Director of Nursing informed the resident that it was late, and he should wait until tomorrow to visit. The resident stated, I'm not waiting until tomorrow, she already called my cab and it's upfront waiting for me. The resident proceeded to the front door where he was observed getting into a van. The resident refused to sign out. The resident was in no apparent distress at the time of departure from the facility. The resident's emergency contact was called. The person answering the phone commented that they had the wrong number. Resident #2's Emergency Department record dated 3/10/24 documented he was seen for leg and foot pain. The resident had a positive drug screen for cocaine. The facility allowed him to return to the facility on 3/10/24 and he was discharged from the hospital. The Interim Director of Nursing documented in the nurses' notes on 3/19/24 Resident #2 was observed by staff with inappropriate touching of Resident #1's private part. The resident was immediately separated and placed on one-to-one supervision in a room by himself. Resident #2 was interviewed, and he informed the Interim Director of Nursing he touched Resident #1's private part. Resident #2 also indicated that this was the first time he did anything like this here. On 4/4/24 at 2:12 pm an interview was conducted with Nursing Assistant (NA) #1. NA #1 stated she was assigned to Residents #1 and #2 on 3/19/24 during the abuse incident. During rounds shortly after the evening shift change, NA #1 entered Resident #1's room and observed Resident #1 lying in his bed near the door and Resident #2 was in his wheelchair sitting by the side of Resident #1's bed with his back to the door. The door was open. Resident #1's disposable undergarment was open and hospital gown in place, his (Resident #1's) penis was exposed, and Resident #2 had Resident #1's penis in his hand and was fondling it with one hand. She indicated Resident #1 was not saying anything or using his hands to stop Resident #2 during the incident. Resident #1's eyes were open. NA #1 stated she asked Resident #2 what he was doing, and Resident #2 commented Resident #1 told him he would pay him $3 to touch him. NA #1 informed Resident #2 that Resident #1 cannot speak and to get out of the room. Resident #2 was escorted out of the resident's room by NA #1 and placed on one-to-one supervision by another nursing assistant. NA #1 stated she had not known how long Resident #2 was in Resident #1's room or how long he (Resident #2) was touching his (Resident #1's) genitals. NA #1 further stated she was not familiar with Resident #2. He was a new admit for rehabilitation. NA #1 stated there appeared to be no harm to Resident #1 and she immediately reported the incident to the supervising nurse (Nurse #1). Resident #2 left the facility Against Medical Advice (AMA) after the incident the next day. Resident #1 was sent to the hospital for evaluation and transferred to another facility. NA #1 stated this was the first time she had observed Resident #1 in his room on her shift 3/19/24. Resident #2 was from another hall and not on her assignment. Their rooms were not close to each other, they resided on different halls (200 and 300). On 4/4/24 at 3:25 pm an interview was conducted with Nurse #1. Nurse #1 stated she was assigned to Resident #1 on 3/19/24 during the evening shift and was informed of the sexual abuse by NA #1. Nurse #1 stated she was informed that Resident #2 was observed by NA #1 molesting/holding the penis of Resident #1. Resident #2 was immediately removed from Resident #1's room by NA #1 and Nurse #1 observed Resident #2 in his room alone with one-to-one supervision by the nursing assistant. Nurse #1 stated she immediately informed the Administrator, and an investigation began. Resident #1 was examined by Nurse #1, and no injury was observed. Resident #1 was sent to the emergency room and the family were notified. Resident #2 was a new admit and there was no prior behavior of this type. The Resident #1 was oriented to self and situation and was non-verbal. On 4/8/24 at 1:46 pm an interview was conducted with Police Officer #1 from the Special Crime Victims Unit by phone. The Officer stated Resident #2 (perpetrator) admitted to sexual abuse Resident #1 when interviewed by the responding Officer. Officer #1 stated she tried to interview Resident #1 (victim) at another facility on 4/8/24 by using yes and no questions raising his hand. Resident #1 had limited participation and was non-verbal. Police Officer #1 further stated since the sexual abuse was observed by facility staff and Resident #2 admitted to the crime, the case will be presented to the District Attorney for prosecution. The whereabouts of Resident #2 were currently unknown. Police Officer #1 indicated she had just completed her investigation on 4/8/24 and there was no report completed at this time. Resident #2's nurse's note completed by the Interim Director of Nursing dated 3/20/24 at 1:34 pm documented the resident left the facility against medical advice at 1pm. The resident signed the AMA paperwork to leave and was provided with his medication. On 4/4/24 at 1:50 pm an interview was conducted with the Interim Director of Nursing (DON). The Interim DON stated on 3/19/24 Resident #2 was observed to inappropriately touch Resident #1's privates and admitted to touching Resident #1s penis when asked. Resident #2 left the facility against medical advice again on 3/20/24 shortly after the police questioned him. The resident signed the AMA paperwork and was provided with his medication. Resident #1's Nurse Practitioner (NP) progress note dated 3/20/24 at 6:03 pm documented a staff member observed Resident #2 touch Resident #1 inappropriately on his private part. Resident #1 had a cognitive deficit, was non-verbal and could not consent to Resident #2 touching him at his private part. Resident #2 was immediately placed on 1:1 supervision in a room by himself. Resident #1 was assessed and there was no evidence of physical harm noted. Resident #1 had a flat affect (facial expression) and was non-verbal. Resident #1 had a head-to-toe assessment, including skin check, and had no evidence of physical harm. The resident's representative and physician was notified. The physician requested Resident #1 be sent out to emergency room for evaluation. On 4/4/24 and 4/5/24 attempts were made to contact Resident #1's representative but were unsuccessful. On 4/4/24 at 1:40 pm an interview was conducted with the Administrator and Director of Nursing (DON). The Administrator stated Resident #1 was inappropriately touched in his genitals by Resident #2 on 3/19/24. The incident was considered abuse and was reported as required. Resident #2 was removed and placed on one-to-one supervision. Resident #1 was assessed for any injury, and none was found. Resident #1 went to hospital and had not returned to this facility; he was transferred to another facility at his responsible party's request. Resident #1 had limited ability to communicate with yes or no by raised hand from direct questions. Resident #1 had impaired cognition and was the victim of sexual assault/touching by Resident #2 who was alert and oriented. Resident #1 was unable to provide a statement. Resident #2 admitted to touching Resident #1's penis. Resident #2 had a sexual offender registry check which was negative. Resident #2 had no prior behavior other than the incident on 3/19/24. The police, resident's representative, and Adult Protective Services were notified. The responding police officer interviewed Resident #2 on 3/20/24 and he admitted to the abuse behavior and left the facility AMA shortly after. Since Resident #1 was not alert and was abused, the police referred the case to the Special Victims Unit (Police Officer #1). The Administrator was notified of immediate jeopardy on 4/5/24 at 1:54 pm. The facility provided the following credible allegation of immediate jeopardy removal with a completion date of 4/10/24: Identify those recipients who have suffered, or are likely to suffer, a serious adverse outcome as a result of the noncompliance; and While completing routine room rounds, CNA (Certified Nursing Assistant) noted Resident #2 in Resident #1's room. Resident #2 was fondling Resident # 1's penis. Resident #2 was immediately removed from Resident #1's room. Resident #2 was immediately placed on 1:1 supervision. A full head to toe assessment was completed on 3/19/2024 by a licensed nurse on Resident #1 with no issues or areas of concern noted. Resident #1 was sent out to hospital for further evaluation on 3/19/2024 and he was discharged to another facility per family request. Abuse in-service to all staff was immediately initiated by Director of Health Services or designee on 3/19/2024 and Police and Adult Protective Services were notified. Resident #2 discharged Against Medical Advice after spoken to by law enforcement on 3/20/2024. The unit managers on 3/19/2024 completed a full audit on all residents. Unit managers completed head to toe assessments on 26 residents that were most vulnerable for potential abuse with BIMS (Brief Interview for Mental Status) of 9 and below looking for signs and symptoms of abuse or any appearance of fear during their assessment. No areas of concern were noted. Unit managers completed 68 safe survey interviews with the residents with BIMS of 10 and above asking if they had experienced any abuse, including sexual, in this facility. No areas of concern were noted. Specify the action the entity will take to alter the process or system failure to prevent a serious adverse outcome from occurring or recurring, and when the action will be complete. On 3/19/2024, an abuse in-service was initiated per Director of Health Services to ensure that all staff recognize, prevent and protect a resident's right to be free from abuse. This inservice and review of facility abuse policy with all staff initiated a heightened awareness for residents who are most vulnerable and assure that our partners are doing all that is within our control to create a standard of intolerance and to prevent any occurrences of any form of patient abuse. This in-service was completed on 4/9/24, any staff not completing this in-service by this date was removed from the schedule until completed. The Director of Health Services or designee is responsible for ensuring all staff inserviced. Department managers complete on-going routine room rounds. This room round screening form includes questioning alert and oriented residents if they have experienced any abuse or visualizing any signs of abuse from residents unable to respond. On 3/25/2024, the Licensed Nursing Home Administrator and Director of Health Services reviewed and updated facilities preadmission checklist to include Director of Health Services reviewing prior to admission, any potential admission with a history of homelessness, drug addiction and or behaviors. On 3/25/2024 the Admissions Director was notified of updated preadmission checklist. If any applicable items are found, this checklist is sent to the Director of Health Services for admission or denial. The Admissions Coordinator completes a sex offender registry check on all new admissions, anyone appearing on the sex offender registry is denied admission. On 3/25/2024 the Licensed Nursing Home Administrator notified the Director of Health Services to review facility activity report (this is a report within the facilities electronic records) Monday thru Friday, monitoring for, but not limited to behaviors, signs of aggression, wandering, and sexual deviations, etc. This review is discussed during morning clinical meeting, which includes the Director of Health Services, the Assistant Director, the Unit Managers, the Social Worker, and the MDS coordinator. This review is used to update resident care plans and implement medically needed interventions. Direct care staff is trained during orientation of necessary documentation needed, including but not limited to progress notes, point of care documentation, care plan updates, etc. This documented information in turn flows to the facility activity report for review. Date of Immediate Jeopardy removal: 4/10/24 Validation of the credible allegation was completed on 4/9/24: On 4/9/24 at 9:40 AM a tour of the facility was done. During this time there were no residents observed with outward signs of physical abuse. Multiple residents and staff were interviewed during this time. Residents reported they had not been abused or mistreated. Alert residents recalled that facility staff had interviewed them in recent weeks about abuse as per the facility's action plan. Some of the staff reported they had received in-service training per the facility's action plan. These staff members were able to express points covered in the abuse in-service material. Two of the interviewed facility staff, who were working on 4/9/24 reported they had not received abuse training since 3/19/24. A review of in-service training records revealed these two staff members' names did not appear on the facility's in-service sign in sheets for abuse training that had occurred between 3/19/24 and 3/25/24. The Director of Nursing was interviewed on 4/9/24 at 11:15 AM and reported she had not been the Director of Nursing (DON) at the time of the abuse in-services for staff. An Interim DON had completed the in-service training, and she could not find the list of current employees which the Interim DON had used to ensure all the staff had been in-serviced. The DON stated that she would confirm which employees were current at the facility and compare to the abuse in-service sign in sheets during onsite 4/9/24. During a follow up interview with the DON on 4/9/24 at 3:00 PM, the DON provided an updated list of current employees and reported that she had identified four more employees who had been working since 3/25/24 who had not been in-serviced. On 4/9/24 the DON in-serviced the two staff members identified by the surveyor and the additional four employees she had identified. The DON did this by providing in-person training or calling them on the phone on 4/9/24. This completed the facility's in-service training for all current working employees. During interviews with staff on 3/9/24, staff were interviewed regarding whether they had witnessed abuse. Staff reported they had not witnessed any type of abuse. Staff were knowledgeable regarding what they should do if they did witness abuse. Review of records revealed documentation that Resident #2 was placed on one-on-one supervision from 3/19/24 until his discharge from the facility on 3/20/24. On 4/9/24 the facility presented documentation of audits they had completed per their action plan. The facility also presented an updated preadmission checklist noting that prior to admitting a resident with homelessness, drug addiction, and/or behaviors that the Admissions' Coordinator must consult with the DON per their action plan. There was a signed acknowledgement by the Director of Admissions noting that she understood this new policy. Interview with the DON on 4/9/24 at 3:00 PM revealed that since 3/25/24 there had been no residents requesting admission who were homeless or had drug and/or behavioral problems. On 4/9/24 it was confirmed that Immediate Jeopardy had been removed as of 4/10/24 due to staff education being completed on 4/9/24 prior to the survey's exit. .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected 1 resident

Based on record review and staff interviews, the facility's quality assurance (QA) process failed to implement, monitor, and revise as needed the action plan developed for the recertification/complain...

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Based on record review and staff interviews, the facility's quality assurance (QA) process failed to implement, monitor, and revise as needed the action plan developed for the recertification/complaint investigation survey dated 7/13/22 in order to achieve and sustain compliance. This was for a recited deficiency from a complaint investigation survey on 4/9/24. The deficiency was in the area of abuse. The continued failure during federal surveys of record showed a pattern of the facility's inability to sustain an effective quality assurance program. The findings included: This tag is cross-referenced to: F600: Based on record review and interview of the staff and Police Officer #1, the facility failed to protect a cognitively impaired dependent resident (Resident #1) from sexual abuse by a cognitively intact resident (Resident #2). On 3/19/24 Resident #2 was found in Resident #1's room by Nursing Assistant #1. Resident #2 was observed fondling Resident #1's penis with skin to skin contact from his hand. Resident #1 was unable to stop the sexual abuse due to his limited ability to move and he was non-verbal/unable to call for help. Resident #1 was incapable of consenting to the sexual act and could not express an adverse psychosocial outcome. A reasonable person expects to be protected from abuse in their home environment and sexual abuse would cause emotional trauma. This deficient practice affected 1 of 3 residents reviewed for abuse. During a previous survey on 7/13/22 the facility failed to protect a resident's right to be free from mistreatment for 1 of 1 resident investigated for staff to resident abuse. The resident sustained a scratch on her face and nose from the altercation with the staff and was crying stating that the altercation made her feel scared and anxious. On 4/18/24 at 9:50 am an interview was conducted with the Administrator. The Administrator stated the abuse deficient practice on 3/19/24 was an unusual circumstance and not the same as the prior abuse deficient practice (7/13/22). The staff addressed the situation as best they could under the circumstances.
Jul 2023 5 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to accurately complete a Minimum Data Set (MDS) assessment to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to accurately complete a Minimum Data Set (MDS) assessment to reflect a resident's most recent weight obtained during the previous 30-day period for 1 of 5 residents (Resident #392) reviewed for Nutrition. The findings included: Resident #392 was admitted to the facility on [DATE] with a cumulative diagnoses which included vascular dementia and dysphagia (difficulty swallowing). The resident's admission Minimum Data Set (MDS) dated [DATE] documented her weight as 134 pounds. Resident #392's quarterly MDS dated [DATE] indicated her weight was also 134 pounds. Resident #392's weight history reported in the Vital Signs record of the resident's electronic medical record (EMR) included a measurement obtained and documented on 8/24/22 as 121.8 pounds. Resident #392's quarterly MDS assessment dated [DATE] reported the resident weighed 122 pounds (using mathematical rounding). The resident's next available weight documented in her EMR was obtained on 9/12/22 and noted as 122.4 pounds. According to Resident #392's EMR, she was again weighed on 9/19/22. The weight on that date was 115.2 pounds. Resident #392's quarterly MDS dated [DATE] reported her weight was 122 pounds. The weight documented on this MDS was not the most recent measure obtained in the last 30 days. An interview was conducted with the facility's Director of Nursing (DON) on 7/13/23 at 11:47 AM. During the interview, concern regarding the accuracy of Resident #392's weight recorded in the Swallowing / Nutritional Status section of her MDS assessment was discussed. The DON reported the facility did not currently have an MDS Nurse in place and relied on assistance from corporate and interim MDS nurses to help with the completion of the resident MDS assessments. An interview was conducted on 7/13/23 at 1:35 PM with the Regional MDS Coordinator. Upon inquiry, the Coordinator reviewed Resident #392's MDS assessments and weight history. When asked about the weight reported on her 9/22/22 MDS, the Coordinator stated she could not be certain the resident's 9/19/22 weight of 115.2 pounds was available for the MDS Nurse at the time she completed the 9/22/22 MDS assessment. She also stated that since both weights (122.4 pounds and 115.2 pounds) were obtained during the preceding 30 days, she thought either one may have been acceptable to report on the resident's MDS assessment.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to develop a baseline care plan which included the minimum hea...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to develop a baseline care plan which included the minimum healthcare information necessary to properly care for 1 of 12 newly admitted residents reviewed (Resident #242). The findings included: Resident #242 was admitted to the facility on [DATE]. Her cumulative diagnoses included protein-calorie malnutrition, cirrhosis of the liver, and a recent history of severe sepsis with septic shock (the most severe form in which the infection causes low blood pressure and may result in damage to multiple organs). On 7/12/23 at 8:45 AM, the facility provided a copy of Resident #242's baseline care plan dated 11/2/22 for review. The baseline care plan for this resident addressed only three problems as follows: --Advanced Directives (Problem Start Date 11/2/22); --Pain (Problem Start Date 11/2/22); --Falls (Problem Start Date 11/2/22). The baseline care plan did not address the resident's initial goals based on her admission orders, physician orders, dietary orders, therapy services or social services. Resident #242 was discharged from the facility on 11/7/22. A comprehensive care plan was not yet developed or due at the time of her discharge. An interview was conducted on 7/13/23 at 11:47 AM with the facility's Director of Nursing (DON). During the interview, the DON reported completion of a baseline care plan was typically the responsibility of the hall nurse who was assigned to care for a newly admitted resident. She reported both the former Staff Development Coordinator and she herself frequently assisted with this task. Upon further inquiry, the DON stated she would expect a baseline care plan to include areas such as falls, pain, behaviors, psychotropic and anticoagulant medications, plus any other basic care information that would be needed to get the resident through until the comprehensive care plan was developed. The DON reported about one week ago the facility re-started a plan for auditing residents' medical records to ensure both the baseline and comprehensive care plans were accurate. A review of the care plan Performance Improvement Plan (PIP) revealed this plan was initiated on 6/29/23 with a target end date of 9/29/23. The PIP did not include details on the measures the facility would take or the systems it would alter to ensure that the problem would not recur. Audits for the admission baseline care plan review had not yet been initiated.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to develop a comprehensive care plan which addressed the use of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to develop a comprehensive care plan which addressed the use of an anticoagulant medication for 1 of 6 residents (Resident #78) reviewed for unnecessary medications. The findings included: Resident #78 was admitted to the facility on [DATE]. Her diagnoses included chronic obstructive pulmonary disease with acute exacerbation. A review of the resident's physician orders included an order dated 2/18/23 for 5 milligrams (mg) apixaban (an anticoagulant medication) to be given by mouth every 12 hours. The diagnosis of a pulmonary embolism (a sudden blockage in an artery going to the lung) was added to the resident's electronic medical record (EMR) on 2/18/23. The resident's most recent Minimum Data Set (MDS) was a quarterly assessment dated [DATE]. The MDS assessment indicated Resident #78 had moderately impaired cognition. This assessment also reported the resident received an anticoagulant medication on 7 out of 7 days during the look back period. A review of Resident #78's current care plan (last reviewed and revised on 6/15/23) revealed the care plan did not address the resident's use of an anticoagulant medication. Documentation in Resident #78's EMR revealed her current medications on the date of the review (7/13/23) continued to include 5 mg apixaban to be given by mouth every 12 hours. An interview was conducted on 7/13/23 at 11:47 AM with the facility's Director of Nursing (DON). During the interview, the DON confirmed the resident's comprehensive care plan did not include an area of focus related to her use of an anticoagulant medication. Upon further inquiry, the DON stated Resident #78's care plan needed to address the use of an anticoagulant. The DON also reported about one week ago the facility re-started a plan for auditing residents' medical records to ensure both baseline and comprehensive care plans were accurate. A review of the facility's care plan Performance Improvement Plan (PIP) revealed the plan was initiated on 6/29/23 with a target end date of 9/29/23. However, the PIP did not include details on the measures the facility would take or the systems it would alter to ensure the problem would not recur.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews and record review, the facility failed to: 1) lock and secure one unattended medication ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews and record review, the facility failed to: 1) lock and secure one unattended medication cart for 1 of 2 medication carts observed (300-hall medication cart), 2) label a multi-use medication with resident name and opened date on 1 of 2 medication carts observed (500 Hall medication cart). The findings included: 1) a. An observation was conducted on 07/11/23 at 10:03 AM of 300-hall medication cart parked outside of room [ROOM NUMBER]. The lock mechanism was observed popped out in the unlocked position. Nurse #8 was in room [ROOM NUMBER] from approximately 10:03 AM until 10:06 AM. Confused residents were ambulating and propelling selves in wheelchairs in hall at and around medication cart. No staff were observed in the hall. b. An observation was conducted on 07/11/23 at 10:16 AM of 300-hall medication cart parked outside of room [ROOM NUMBER]. The lock mechanism was observed popped out in the unlocked position. Nurse #8 was in room [ROOM NUMBER] from approximately 10:16 AM until 10:25 AM. Confused resident was propelling herself in her wheelchair in hall at and around medication cart. No staff were observed in the hall. c. An observation was conducted on 07/11/23 at 10:48 AM of 300-hall medication cart parked outside of room [ROOM NUMBER]. The lock mechanism was observed popped out in the unlocked position. Nurse #8 was in room [ROOM NUMBER] from approximately 10:48 AM until 10:52 AM. Confused resident was propelling herself in her wheelchair in hall at and around medication cart. No staff were observed in the hall. During an interview with Nurse #8 on 07/11/23 at 10:54 AM, the nurse confirmed that she had forgot to lock the medication cart prior to walking away from it during the medication administration pass. She demonstrated the lock was not engaged by opening a top drawer. She stated the cart should have been locked when she stepped away. During an interview with the Director of Nursing (DON) on 07/12/23 at 2:37 PM she stated the medication carts should be secured when out of the nurse's line of sight. 2) A review of the 500-hall medication cart on 07/11/23 at 11:12 AM in the presence of Nurse # 4. The review revealed one multi-dose bottle of dry eye relief eye drops with no open date or name listed on the bottle. Nurse #4 discarded the bottle of dry eye relief eye drops. During an interview with Nurse #4 on 07/11/23 at 11:13 AM she stated someone brought the bottle of eye drops to her earlier from a resident ' s room. She further stated she forgot to remove them from the medication cart and discard them. During an interview with the Director of Nursing (DON) on 07/12/23 at 2:37 she stated the nursing staff were to label all multi-use medications with the resident ' s name and the date it was opened. She also stated there should not have been unlabeled eye drops on the medication cart.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected multiple residents

Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that ...

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Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following a recertification and complaint survey in April 2021, recertification and complaint survey in July 2022, complaint survey in June 2023 and subsequently recited in July 2023 on the current recertification and complaint survey. The recited deficiencies were in the areas of 1) develop an accurate assessment (F641) and 2) develop/ implement comprehensive care plan (F656). These deficiencies were recited in the current recertification and complaint survey. The continued failure of the facility during three federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance (QA) Program. The findings included: These tags were cross referenced to: 1. F 641 - Accuracy of Assessment: Based on staff interviews and record reviews, the facility failed to accurately complete a Minimum Data Set (MDS) assessment to reflect a resident's most recent weight obtained during the previous 30-day period for 1 of 5 residents (Resident #392) reviewed for Nutrition. During a complaint survey on 6/12/23, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area regarding skin conditions for 1 of 1 resident reviewed for wound care. During a recertification and complaint survey on 7/13/22, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 of 18 residents whose MDS assessments were reviewed. During the recertification survey on 4/29/21, the facility failed to accurately code the Minimum Data Set (MDS) assessment to indicate the Preadmission Screening and Resident Review (PASRR) Level II status for 5 of 18 residents whose MDS assessments were reviewed. 2. F656 - Develop implement comprehensive care plan: Based on record review and staff interviews, the facility failed to develop a comprehensive care plan which addressed the use of an anticoagulant medication for 1 of 6 residents (Resident #78) reviewed for unnecessary medications. During the previous recertification survey on 7/13/22, the facility failed to develop a comprehensive care plan for 2 of 18 residents reviewed for comprehensive care plans. An interview with the Administrator was conducted on 7/13/23 at 3:47 PM. The Administrator stated the Quality Assurance (QA) committee does 1) identifies areas of concern, 2) does a root cause analysis, 3) develops a plan, audits, and monitors that plan and 4) discusses the outcome. System changes and additional tasks would be put in place as needed to resolve the issue. The Administrator further stated that if there were repeated deficiencies that were identified then the area of concern would become a focus area. The old plan would be revisited and analyzed to see where the failures were, and where the breakdown happened. The root cause would be revisited and new interventions, monitoring tools would be put in place. He explained audits/education would be completed as needed and the team would continuously monitor until the deficient area concerns have been resolved.
Jul 2022 12 deficiencies 1 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0660 (Tag F0660)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and interviews with family, home health, and staff, the facility failed to assess a resident's home envi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and interviews with family, home health, and staff, the facility failed to assess a resident's home environment to identify and evaluate barriers at the discharge location and arrange for home health services to commence the day after discharge. Upon arrival home, the transport driver assisted Resident #222 out of the vehicle and onto the sidewalk in front of her residence. The residence had 6 stairs leading to the front door and no wheelchair ramp. The resident's husband was present at the residence. The facility transporter left before the resident ascended the stairs into the residence. Resident #222 was unable to ascend all the stairs due to weakness and her husband was unable to assist her. The Resident's husband called the Fire Department to assist with getting Resident #222 from the sidewalk into the residence. The resident was home for several hours but was unable to safely ambulate in her residence. Emergency Medical Services were called around 5:30 PM and transported the resident to the hospital where she was admitted for generalized weakness, dehydration, deconditioning and intravenous fluid administration. This deficient practice affected 1 of 2 residents (Resident #222) reviewed for discharge. Immediate jeopardy began on Friday, 4/1/2022 when Resident #222 was discharged from the facility and transported to her residence via facility transporter and facility transport van around 2:00 PM. The immediate jeopardy was removed on 7/14/2022 when the facility provided and implemented an acceptable credible allegation of immediate jeopardy removal. The facility remains out of compliance a lower scope and severity level of D (no actual harm with a potential for minimal harm that is not immediate jeopardy) to ensure monitoring of systems put into place related to the discharge planning process are effective and to complete staff training. The findings included: Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulcerations of bilateral lower extremities. Resident #222's admission care plan initiated 2/22/2022 had a focus for discharge but it did not indicate where the resident expected to discharge. The resident's discharge goal was left blank. The second goal for discharge indicated the resident, family, caregiver would be able to verbalize understanding of the resident's discharge summary. The care plan also had a focus for barriers to discharge but it was not completed. Interventions for discharge planning included: Evaluate the competency and capacity of the caregiver. Involve resident, resident representative, and caregiver in the discharge process. Anticipate resident's needs post discharge. Resident teaching (left blank) Progress notes provided by the Social Worker (SW) revealed the following information: On 3/11/2022 the SW spoke with resident regarding a notice of Medicare Non-Coverage (NOMNC). Resident and husband both desired her to have more therapy and stated they would wait and hope the NOMNC would not be issued. SW reminded them of the need to plan ahead and try to get a first-floor apartment. Husband stated he could not afford to hire a mover. SW available to continue to advise on options and assist as needed for safe discharge. On 3/11/2022 the SW also documented the resident lived in a single-story apartment with 5 steps at entrance. SW documented the resident functioned at a wheelchair level, would not be able to install a ramp at the apartment complex she resided in, and would need to be able to navigate the steps. SW indicated the steps presented a barrier to safe discharge at that time. The SW indicated the resident had no children, only her husband to provide care at time of discharge. On 3/14/2022 NOMNC served to resident by SW with last date of care 3/16/2022. The resident stated she did not feel like she was ready to go home as she had just started walking and had 6 steps to enter her apartment with no possibility of a ramp. Resident stated she was looking forward to working with physical therapy on stairs. Resident stated she would speak to her husband regarding appealing. On 3/15/2022 SW documented she faxed appeal as well as referral for home health in preparation for discharge. On 3/16/2022 SW documented she spoke with the resident's husband regarding discharge plans. He stated there was no room in the residence for a wheelchair and preferred to discuss discharge after learning the outcome of the appeal. The husband stated there was no first-floor apartment available until summer and the resident would have to come home if the appeal was lost. The SW inquired about Medicaid eligibility and the husband stated they would not qualify for Medicaid due to assets. The SW recommended paid caregiver services and the husband stated they had no money for paid caregiver services. On 3/16/2022 SW documented a conversation with resident separate from her husband. Resident stated she needed more therapy to be able to climb her stairs however stated she would return home regardless of safety concerns if she lost her appeal. SW spoke to resident regarding the potential to remain in the facility and apply for Medicaid. Resident refused. SW offered assistance finding a senior apartment, but resident refused. On 3/17/2022 SW documented she contacted the resident's apartment complex manager regarding policy for ramps. The SW then called the resident's husband who stated he could not afford ramp rentals. An appointment was set up with resident and her husband to discuss possibility of Medicaid application. 3/18/2022 Resident and her husband met with SW regarding options for a safe and orderly discharge. Both were open to making room in the residence for a wheelchair and exploring ramp installation. The resident and her husband were given the address and contact number for the department of social services as well as contact information for local ramp rental companies. On 3/23/2022 NOMNC served to resident and appeals instructions reviewed. On 3/28/2022 SW documented resident was making progress toward discharge goal of 6 stairs to enter residence. Husband unable to secure ramp for residence at that time. Stairs continued to be a barrier at that time. On 3/29/2022 resident was served NOMNC with last date of care 3/31/2022. Resident stated she did not wish to appeal and planned to discharge home on 4/1/2022. There was no ramp in place at that time, but the resident stated she felt comfortable navigating steps. The plan was for resident to continue working with physical therapy through home health. The Physician Assistant (PA) who assessed Resident #222 on 3/30/2022 at 12:52 PM documented in the resident's medical record she saw the resident for discharge planning. For disposition the PA documented the following: Patient suffers from weakness and debility which impairs her ability to use stairs to get in and out of her home. A cane or walker will not resolve these issues with transfers into her home because of instability and risk of falling. A ramp that allows her to get in and out of her home is medically necessary to prevent falls and allow her to attend her medical appointments without requiring transportation from an ambulance company. Resident #222's medical record included a physician's order dated 3/31/2022 that read, Patient to discharge home on 4/1/2022 with family and home health. PT/OT to evaluate and treat as indicated, nursing for medication and wound management, and CNA for ADL assistance. Start of Care: 4/5/2022. The occupational therapy (OT) discharge summary for Resident #222 with end of care date 3/31/2022 revealed the resident did not meet activities of daily living (ADL) goals and was discharged with 50% ADL impairment. Pertinent OT goals included the resident will be modified independent in all aspects of self-care and activities of daily living within the home in order to return home with spouse safely. The OT discharge summary indicated the goal was not met. The summary also indicated she was discharged home with recommendations of home health. Resident #222's discharge included a discharge summary by physical therapy (PT) with end of care date 3/31/2022. The discharge revealed the resident was able to maintain balance while sitting and standing. The resident required partial assistance from another for mobility indoors and stairs. The discharge summary also revealed the resident used a wheeled walker as assistive device. For mobility with 4 steps, the resident required verbal cues, steadying and or contact guarding assistance for completing activity. The summary indicated she was discharged home with home health. On 6/21/2022 at 12:25 PM an interview was conducted with the Physical Therapy Director. She recalled Resident #222 and stated the resident was able to ambulate with walker and navigate 3 steps with stand by assist. She further stated Resident #222's discharge was hindered by insurance not covering many things like durable medical equipment, home health, and additional days for rehabilitation. Her husband was adamant they would not pay out of pocket for additional days in the facility and he would not allow the SW to apply for assistance on the resident's behalf. The Physical Therapy Director stated the SW assisted Resident #222 with multiple appeals, but all appeals were denied. When asked about stairs, the Physical Therapy Director stated the resident was able to ascend and descend 3 steps with stand-by assistance, but she was concerned the resident's husband, who was also had mobility issues, would not be able to provide the standby assistance the resident needed. A progress note by the SW dated 3/31/2022 indicated Home Health Provider #1 was able to accept resident's insurance with a start of care date 4/5/2022. An interview was conducted with the SW on 6/22/2022 at 9:19 AM. She stated there was difficulty getting home health set up due to the resident's insurance. The soonest home health could start was 4/5/2022. The resident's husband was aware of the 4/5/2022 start date. She stated the facility attempted to assist the resident with getting a wheelchair ramp, but the resident lived in a second-floor apartment and either could not afford, or the complex would not allow them to place a ramp. She stated they tried to get them to move to an apartment on the floor level, but the husband stated there would not be an apartment available until August and he did not have a means to move all of their things down to a ground level apartment. She stated the resident's husband stated several times he did not want to spend money or accept assistance to make it so the resident could return to the apartment. The SW stated the resident was able to transfer herself, walk with a walker, and navigate steps when she was discharged . She felt like it was a safe discharge at the time and the resident's husband was not going to pay for the resident to stay additional days. A second interview was conducted with the SW on 7/1/2022 at 3:00 PM. She stated she did not complete a home assessment for Resident #222 to assess for barrier to discharge. She further stated the facility quit doing home assessments during the pandemic and had only recently started completing home assessments again. When asked if she was aware the resident did not have a ramp in place at the time of her discharge, she stated she was aware there was no ramp in place at the time of discharge. When asked if a referral was made to Adult Protective Services at the time of the resident's discharge, she stated she did not make a referral. On 7/1/2022 at 2:15 PM a telephone interview was conducted with the Admissions Coordinator for Home Health Provider #1. She stated she received the referral for Resident #222 on 3/31/2022 and accepted the referral with a start date of 4/5/2022. She further stated that was the first available date they could start services due to staff shortages. Documentation provided by the Administrator indicated Home Health Provider #2 accepted the referral for wound care with a start date of 4/3/2022 and a nurse visit was scheduled for 10:30 AM to address the resident's dressing changes. On 6/22/2022 at 11:24 AM an interview was conducted with the Treatment Nurse. She stated she recalled Resident #222. She stated the resident got daily wound care for venous ulcers of bilateral lower legs. The Treatment Nurse stated the resident's venous ulcers were healing when she left the facility. She stated the resident could transfer from bed to wheelchair on her on and could stand bedside on her own. She was steady with assistance when using a walker. She did not believe resident would be steady enough to go up or down stairs. She did recall seeing the resident's husband and he had decreased mobility as well. Resident #222's discharge orders dated 3/11/2022 included a wound care order for acetic acid solution, 0.25%; amount 60 milliliters irrigation to be used as wound soak every other day on Monday, Wednesday, and Friday. On 7/6/2022 at 10:30 AM a telephone interview was conducted with the Admissions Coordinator for Home Health Provider #2. She stated she accepted the referral for Resident #222 on 3/31/2022 with start date of 4/3/2022. She could not recall if 4/3/2022 was the first date they could staff the referral or if that was the date the facility requested start of services. The resident's discharge Minimum Data Set (MDS) with observation end date 4/1/2022 indicated the resident was cognitively intact. She required two persons assistance for transfers, walked in her room only once or twice during the assessment period, locomotion in room was with set up only, locomotion in the facility occurred only once or twice during the assessment period, required assistance of one for dressing and toileting, and required the assistance of two persons for personal hygiene during the assessment period. Progress notes dated 4/1/2022 revealed Resident #222 left the facility via facility transport with medications, orders, and all belongings in hand. Husband stated he would meet resident at the home. Resident stated she was ready to go home. On 6/21/2022 at 1:50 PM an interview was conducted with the Facility Transporter. He stated he took Resident #222 home on 4/1/2022. He stated he could not remember if the resident was discharged with a wheelchair or walker. He stated he assisted her out of the vehicle and up to the curb. Her husband was waiting for her and said he could help her inside. He recalled the resident was able to get up the steps, 3-4, and she was on the top step when he pulled away from the curb. On 6/21/2022 at 5:02 PM a phone interview was conducted with Resident #222's husband who was also her responsible party (RP). He stated the facility did not ask to perform a home visit. He stated Resident #222 was transported from the facility to her residence on 4/1/2022 around 2:00 PM by the facility transporter. The transporter provided standby assistance for Resident #222 when she exited the transport van and when she stepped onto the curb. At that time, the transporter got into the van and drove off before Resident #222 ever got up the 6 steps to the residence. The husband stated Resident #222 was able to go up the first 4 steps but was unable to make it up the final 2 steps and into the residence. The husband called the local fire department who assisted the resident into the residence. He stated the resident sat in a chair in the living area of the residence for several hours but was unable to ambulate around the residence due to weakness. He further stated he had to call Emergency Medical Services (EMS) to transport the resident back to the hospital the evening of 4/1/2022. Fire Department and EMS records dated 4/1/2022 indicated they arrived on scene at 2:06 PM for a lift assist call. Upon arrival they found the resident on the stairs. The firemen assisted the resident to a stand position, but she still could not get up the stairs. The resident was assisted onto a stair chair and was lifted up the stairs. A second attempt was made to assist resident into the apartment, but she was unable to get over the step at the threshold of the residence. She was placed back on the stair chair and assisted into the residence. The resident was assisted to a stand and pivot into a recliner. Emergency Medics advised resident she should allow them to transport her to the emergency room (ER) for evaluation, but the resident and her husband refused. A second call to EMS was made on 4/1/2022 at 5:37 PM when they found the resident sitting in a chair in her bedroom. She was found to be hypotensive and tachycardic and stated she was unable to get around her residence. The resident and her husband agreed to transport to hospital. Hospital records dated 4/1/2022 revealed Resident #222 was admitted to the ER on [DATE] at 7:10 PM and was admitted to the hospital with what the admitting Physician referred to as , generalized weakness, deconditioning, and dehydration. Resident #222 was given intravenous fluids for dehydration and intravenous iron for anemia. The hospital Discharge summary dated [DATE] indicated Resident #222 was discharged to a skilled nursing facility for ongoing physical therapy, occupational therapy and daily wound care. An interview was conducted with Nurse Practitioner (NP) #2 on 6/23/2022 at 9:15 AM. She stated she provided care for Resident #222 while she was in the facility but did not see Resident #222 on the date of her discharge. She further stated the last time she saw Resident #222 she could stand and pivot, but she never personally saw the resident ambulate any distance. On 6/23/2022 at 9:28 AM an interview with the Director of Nursing (DON). She stated she was not the DON in the facility at the time of Resident #222's discharge. She further stated she would have handled the situation differently. She stated she had provided education to the staff regarding situations where the resident does not want to stay in the facility, but the facility did not feel like the resident was ready to safely discharge. The Administrator was notified of immediate jeopardy on 7/7/2022 at 8:20 AM. The facility provided the following credible allegation of immediate jeopardy removal. The facility discharged resident home on 4/1/2022 via facility van transportation. Prior to discharge the facility failed to assess a resident's home environment for any discharge barriers or level of caregiver support. As the result of the facility's failure, the resident required Emergency Medical Services assistance which ended with the resident transferring to the hospital on the same day of discharge. Residents who have been discharged from the facility and residents with potential discharge to the community have the potential to be impacted. The Social Worker completed a review on 7/6/2022 of all community discharges, from 4/1/2022 through 7/5/2022, validating home health was offered, Durable medical equipment was ordered if needed, education provided to resident / responsible party, and that the post discharge follow up phone calls made to the residents / responsible party after discharge. Seventeen residents where discharged home from 4/1/2022 to current. Of the seventeen residents, thirteen were provided home health services with three residents declining home health and Durable medical equipment. The purpose of this audit was to ensure all other residents discharging to the community received a thorough discharge assessment which appropriately identified and addressed potential barriers of the discharge and were provided appropriate equipment and resources. The purpose of this review was to identify no other resident was affected by this practice. Specify the action the entity will take to alter the process or system failure to prevent a serious adverse outcome from occurring or recurring, and when the action will be complete. The facility has two residents discharging on 7/6/2022, resident number one is being discharged to home with granddaughter who is her care giver and her daughter who is the Responsible Party has taken Family Medical Leave for this transition. The Responsible Party declined a home evaluation by therapy stating she already has needed items in place. Resident / Responsible Party has signed a form stating her refusal for a therapy home evaluation. Home Health has been confirmed to start on 7/7/2022, Therapy Services and wound care consultation has been set up for home discharge. Per Physician Assistant Discharge summary dated [DATE], the resident is medically stable and cleared for discharge. Resident number two who is alert and oriented and his own Responsible Party, is being discharged home with a roommate, per their wishes, Against Medical Advice. They state they can receive the same services at home, and he will be able to sleep in his own bed and eat his own food. Therapy offered a home evaluation and resident has declined the evaluation. Resident was requested by the Nurse Navigator RN to stay in facility for at least twenty-four more hours for the facility to obtain home health services, but resident declined. Resident refused the medication when offered by the Director of Nursing stating he has everything he needs at home. The Physician Assistant saw the resident prior to discharge on [DATE] and discussed risks involved with leaving the facility against medical advice. When the resident leaves the facility, Adult Protective Service APS was notified on 7/6/2022 by the Social Worker of the discharge against medical advice. The decision to make an APS referral was determined by the facility interdisciplinary team based on the resident's discharge against medical advice. This notification has been documented in the medical record. To correct the deficient practice the facility will initiate discharge planning upon admission with the resident and/or responsible party for determination of long-term placement or short-term placement with return to the community. For community discharges, community resources will be offered to include but not limited to Therapy screen to identify if a virtual, onsite home, or no site visit is needed for equipment and services needed at home, home health agencies, Therapy services, meals on wheels, community care services, outpatient clinics and social service agencies. Physician / Physician Extender will assess facility discharges to ensure that the resident is medically stable for discharge prior to discharge. For residents who choose to discharge back to the community against medical advice, the community resources will be offered to include but not limited to Therapy screen to identify if a virtual, onsite home, or no site visit is needed for equipment and services needed at home, home health agencies, Therapy services, meals on wheels, community care services, outpatient clinics and social service agencies. However, the decision to make an APS referral will be determined by the facility interdisciplinary team based on if the resident discharges against medical advice or if there is an unsafe situation creating a barrier to discharge. Interdisciplinary team will communicate the need for an APS referral to Social Worker / Nurse Navigator. Adult protective Services will be notified by a facility representative (Social Worker / Nurse Navigator) that the resident has discharged against medical advice. An Adult Protective Service referral may also be made if the Interdisciplinary team believes the resident may be in an unsafe situation. On 7/6/2022 the Home Safety Assessment screening form was reviewed and revised by the [NAME] President of Therapy Services and the Director of Clinical Operations for Therapy Services. This screening form includes a home safety assessment to determine the need for a virtual home visit, onsite home visit or if no visit is needed to determine residents' mobility within the home, equipment and or home modification needs in the home prior to discharge. This process ensures that the facility has thoroughly evaluated potential barriers of the discharge prior to discharge. The Therapy Outcome Coordinator began educating the Licensed Therapist on 7/6/2022 regarding the home screening evaluation, any therapist not educated by 11:00 pm 7/6/2022 will be removed from the schedule until education has been completed. The Therapy Outcome Coordinator will maintain a log of therapist educated and therapist not educated. On 7/6/2022 the Director of Health Services and / the clinical Competency Coordinator began educating the Interdisciplinary Team, including but not limited to the Social Worker, Activity Director, Nurse Managers / Coordinator, Therapy Outcomes Manager, Certified Dietary Manager, Nurse Navigator, Case Mix Director on discharge planning and making appropriate referrals per policy (Discharge Planning) to include the home safety assessment evaluations by therapy. Interdisciplinary Team members who have not been educated by 7/6/2022 11:00pm will be removed from the schedule until the education has been completed. The Director of Health Service is maintaining a log of employees educated. On 7/6/2022 the Director of Health Services and/or Clinical Competency Coordinator began education with the Social Worker and Nurse Navigator, on placing follow up phone calls to the community discharged residents / responsible party ensuring; resident is adapting back to home environment / prior level of care environment, appropriate level of caregiver support, and to identify any further resources they may require. These calls will be made 24 hours following discharge, then 72 hours post discharge, and then weekly for four weeks. Concerns voiced by the discharge resident and/or Responsible Party will be brought forth to the Interdisciplinary Team for follow up and any recommendations for additional services will be provided. On 7/6/2022 the Director of Health Services educated the van driver on ensuring residents are safely within the home prior to leaving the resident's property when the facility provides transportation. This includes assisting the resident into the home and that if the resident / responsible party refuses the van driver is to maintain visualization until the resident is inside the home. This education was provided to the one van driver currently employed. This education will be provided for all newly hired van drivers during general orientation prior to transporting residents. On 7/13/2022 the Director of Health Services educated the van driver on the discharge process to include, when facility is providing discharge transportation home, the resident is to be assisted into the home, and if assistance is refused, visualize the resident entering home. When the resident's family member / responsible party is to be providing transportation home, Therapy will assess, educate, and practice car transfers safely into and out of the vehicle. This process is already incorporated in the Discharge Location Checklist Form. When the resident is transported home through a contracted transportation company, Therapy will ensure a safe discharge by conducting a Home Safety Assessment and Safe Community Discharge checklist. The company will provide transportation to the resident's home and if the driver determines resident is unable to safely enter the dwelling, driver will notify the facility and/or EMS. Facility does post-discharge 24-hour follow-up calls for all discharges. The Administrator was responsible for the credible allegation. The facility's credible allegation of Immediate Jeopardy removal was validated on 7/13/22. The validation was evidenced by staff interviews, record reviews and review of in-service documentation to verify education had been provided to staff that addressed the process of discharge planning and making appropriate referrals. Interviews were conducted with the facility's van driver, Therapy Outcomes Manager, Nurse Managers, Physician Assistant, and Medical Director to discuss their role to ensure a safe discharge for residents. Although the facility's Nurse Navigator was no longer employed by the facility (as of 7/12/22), interviews with the Clinical Competency Coordinator, Director of Nursing and Social Worker confirmed the discharge responsibilities of the Nurse Navigator were currently being shared among them. The interventions for a safe community discharge included offering resources such as a Therapy screen to identify if a home site visit was required to assess the equipment and services needed at home; the resident being assessed by the physician/physician extender prior to discharge; and making a referral to Adult Protective Services (APS) if the resident was discharged Against Medical Advice (AMA) and/or under circumstances which suggested an unsafe discharge. Further measures to ensure a safe discharge to the community included addressing the resident's mode of transportation to his/her home via the facility van, a family member/responsible party, or through a contracted transportation company. The staff interviews confirmed follow-up phone calls were also being made to the community discharged residents to ensure their needs were being met. The Administrator was notified on 7/13/22 the credible allegation for the immediate jeopardy removal was validated on this date (7/13/22) with a removal date of 7/14/22.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 of 18 residents whose MDS assessments were reviewed. (Resident #21, #223, #72) Findings included: 1. Resident #21 was admitted to the facility on [DATE], and diagnoses included stroke and dementia. Nursing documentation dated 1/13/2022 revealed Resident #21 was found on the floor, physician and resident's representative were notified, and she was sent to the emergency room for an evaluation. Hospital emergency room records indicated Resident #21 was seen on 1/13/2022 for an unwitnessed fall with swelling to the left forehead. The Minimum Data Set (MDS) assessment dated [DATE] indicated no falls since admission or the prior MDS assessment. On 6/23/2022 at 9:55 a.m. in an interview with the MDS Coordinator, she stated observations and record review was used to gather information for MDS assessments. She stated a fall was indicated in the event history for 1/13/2022 and that should have been recorded on the quarterly MDS assessment dated [DATE]. On 6/23/2022 at 10:43 a.m. in an interview with the Director of Nursing, she stated quarterly MDS assessments needed to include accurate and current information. 2. Resident #223 was admitted to the facility on [DATE], and diagnoses included post COVID respiratory infection and muscle weakness. A review of pressure ulcer risk assessment dated [DATE] revealed Resident #223 was at risk for developing pressure ulcers. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #23 was cognitively intact, required extensive assistance with bed mobility and transfers and was always incontinent of bowel. The MDS assessment did not indicate a pressure ulcer risk assessment had been conducted. On 6/23/2022 at 9:55 a.m. in an interview with the MDS Coordinator, she stated the admission MDS dated [DATE] did not indicate a clinical or formal skin assessment was conducted or if Resident #223 was at risk for developing pressure ulcers, and it should have been included. On 6/23/2022 at 10:43 a.m. in an interview with the Director of Nursing, she stated quarterly MDS assessments needed to be accurate and include current information. 3. Resident # 72 was admitted to the facility on [DATE]. The discharge Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #72 was discharged to the hospital on 3/24/22. Review of the progress note written by the Social Worker (SW) dated 3/24/22 at 1:34 PM revealed that Resident #72 was discharged to home. Review of the progress note written by the Nurse Practitioner (NP) dated 3/24/22 revealed that Resident #72 was discharged to home. The SW was interviewed on 6/22/22 at 1:50 PM. She reported that Resident #72 was discharged to home on 3/24/22. The MDS Nurse was interviewed on 6/22/22 at 1:52 PM. The MDS Nurse reviewed the progress notes written by the SW and the NP and the discharge MDS assessment dated [DATE]. The MDS Nurse verified that she coded the MDS assessment dated [DATE] incorrectly. She confirmed that Resident #72 was discharged to home and not hospital. The Director of Nursing (DON) was interviewed on 6/23/22 at 12:10 PM. The DON stated that she expected the MDS assessments to be coded accurately. She added that the MDS Nurse was new to her position, but a corporate MDS Nurse was assisting her.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulceration...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulcerations of bilateral lower extremities. Resident #222's baseline care plan initiated 2/22/2022 had a focus for discharge but it did not indicate where the resident expected to discharge, it was left blank. The resident's discharge goal was left blank. The care plan also had a focus for barriers to discharge but it was not completed and therefore did not identify any barriers to discharge. The care plan had a focus for anticoagulation use related to the resident's diagnosis, but the diagnosis was left blank. The resident had a focus for risk of falls related to diagnosis, but diagnosis was left blank. Resident #222 also had a focus for activities of daily living decline (ADL) related to her diagnosis, but diagnosis was left blank. Resident #222's medical record indicated she was discharged home on 4/1/2022. Between 2/22/2022 and 4/1/2022 there were no updates to the resident's care plan. The resident's discharge Minimum Data Set (MDS) with observation end date 4/1/2022 indicated the resident was cognitively intact. She required two persons assistance for transfers, walked in her room only once or twice during the assessment period, locomotion in room was with set up only, locomotion in the facility occurred only once or twice during the assessment period, required assistance of one for dressing and toileting, and required the assistance of two persons for personal hygiene during the assessment period. An interview was conducted with the MDS coordinator on 6/21/2022 at 1:30 PM. She stated the baseline care plan was essentially a template pulled from the electronic medical record system used by the facility and the care plan was never individualized at admission or updated during the resident's stay. She stated the care plan should have been updated to reflect the resident's discharge plan, discharge goals, and barrier to discharge as well as the diagnosis related to her risk of falls, risk of ADL decline, and reason for anticoagulation use. The MDS coordinator stated it was an oversight on her part. On 6/23/2022 at 9:10 am an interview was conducted with the Director of Nursing (DON) who stated completion of baseline care plans and comprehensive care plans had been identified as a problem, and the facility was currently working updating care plans during the morning interdisciplinary team (IDT) meetings. Based on record review and staff interviews, the facility failed to develop a comprehensive care plan for 2 of 18 residents reviewed for comprehensive care plans. (Resident #223, #222) Findings Included: 1. Resident #223 was admitted to the facility on [DATE], and diagnoses included post joint replacement surgery, COVID respiratory infection, Diabetes Mellitus Type II and depression. Resident #223's care plan dated 9/17/2021 included one focus area: full code status. No documentation of a comprehensive care plan was located in the electronic medical record. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #223 was cognitively intact, one upper extremity was impaired, and he required extensive assistance with bed mobility and transfers. The MDS further indicated Resident #223 had a urinary catheter for urine elimination and was always incontinent of bowel (stool). The MDS indicated Resident #223 had a surgical wound, was receiving antidepressants and opioids (pain medications) and was on isolation for an active infectious disease. The care area assessment triggered the following focused areas: activities of daily living, urinary incontinence and indwelling catheter, psychosocial well-being, activities, falls, nutritional status, dehydration, pressure ulcers and psychotropic medication use for the comprehensive care plan. On 6/21/2022 at 12:58 p.m. in an interview with the MDS Coordinator, the comprehensive care plan was completed within fourteen days of admission. She stated the baseline care plan only included a focus on his full code status, and she was unable to locate a comprehensive care plan for Resident #223 in the electronic medical record. She stated she was not the MDS Coordinator in 2021 and was unable to explain why Resident #223 did not have a comprehensive care plan. On 6/23/2022 at 9:10 a.m. in an interview with the Director of Nursing (DON), she stated comprehensive care plan was completed within a week of admission by the MDS Coordinator. She stated completion of baseline and comprehensive care plans had been identified as a problem, and the facility was currently working on updating residents ' care plans in the daily morning meetings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and staff interviews, the facility failed to ensure the alternating pressure reducing matt...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and staff interviews, the facility failed to ensure the alternating pressure reducing mattress was set according to the resident's weight for 1 of 4 (Resident #20) residents reviewed for pressure injuries. The findings included: Resident #20 was admitted on [DATE] for diagnoses that included advanced kidney disease and muscle weakness. The resident's quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #20 was severely cognitively impaired, required extensive assistance with all activities of daily living, and had one unstageable pressure injury that was not present on admission. Resident #20's care plan was last revised on 6/17/2022 and included a focus for pressure injuries to the heel and sacrum. Interventions included repositioning resident routinely. Record review revealed Resident #20's most recent weight was 121.8 lbs on 6/9/2022. On 6/22/2022 at 11:00 AM during a wound care observation, the resident was observed to be on an alternating pressure reducing air mattress. The console indicated the mattress should be set according to the resident's body weight. The mattress was set at 300 pounds (lbs). During the wound care observation on 6/22/2022 at 11:00 AM the wound care nurse was interviewed. When asked if the resident was 300lbs, she stated he was not. When asked who monitored the pressure reducing air mattresses for proper settings, she stated she did not know. She further stated she did check to make sure the air mattress was on and inflated. On 6/22/22 at 11:14 AM an interview was conducted with Nurse #10. She was assigned to Resident #20. She stated she did not monitor mattress settings. She did not know who monitored the alternating air mattress for proper setting. She stated she only made sure the air mattress was turned on. On 6/22/2022 at 11:38 AM an interview was conducted with the maintenance director. He stated he and his assistant placed air mattress on the bed, but they did not turn the mattress on or set the mattress to the resident's weight. On 6/23/2022 at 11:15 AM and interview was conducted with the Director of nursing. She stated she expected pressure reducing air mattresses to be set according to the resident's weight.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview with staff and the Nurse Practitioner, the facility failed to ensure as needed psychotropi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview with staff and the Nurse Practitioner, the facility failed to ensure as needed psychotropic medications were time limited in duration for 1 of 5 residents reviewed for unnecessary medications (Resident # 32). The findings included: Resident #32 was admitted [DATE] with diagnoses that included vascular dementia and anxiety. Resident #32's quarterly Minimum Data Set (MDS) dated [DATE] indicated the resident was severely cognitively impaired, was sometimes understood others but was rarely understood by others. She received antipsychotics 7 out of 7 days and received hospice care during the assessment period. The resident's comprehensive care plan, last revised 3/31/2022, included a focus for psychotropic drug use related to anxiety and agitation. Resident #32's active orders include an order for lorazepam 0.5mg oral as needed (prn) for restlessness and agitation with a start date of 6/2/2022 and no end date. The order was written by Nurse Practitioner #2. A pharmacy review was conducted 6/22/2022 and recommended an end for lorazepam 0.5mg oral prn for restlessness and agitation. A telephone interview was conducted with Nurse Practitioner #2 on 6/23/2022 at 4:30 PM. She stated she was not aware prn orders of lorazepam needed to have an end date when the resident was under hospice care. On 6/23/2022 at12:37 PM an interview was conducted with the Director of Nursing (DON). She stated she was aware prn orders of lorazepam required an end date even when the resident was under hospice care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0888 (Tag F0888)

Could have caused harm · This affected 1 resident

Based on record review and staff interviews, the facility failed to implement their policy for all employees to be vaccinated or have an approved exemption prior to employment and failed to have a pro...

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Based on record review and staff interviews, the facility failed to implement their policy for all employees to be vaccinated or have an approved exemption prior to employment and failed to have a process for tracking vaccination status for 2 of 5 staff members (Nurse Aide #11, Nurse Aide #12) reviewed for COVID-19 vaccination of facility staff. The facility was in a new outbreak status due to one staff member testing COVID-19 positive on 6/21/21. All residents tested negative for COVID-19 on 6/22/2022. Findings included: A review of the facility's Mandatory COVID-19 Vaccination Policy dated revised 8/13/2021 stated on or before October 1, 2021, all partners (employees) must: (a) receive a COVID-19 vaccine; (b) establish they have received an approved COVID-19 vaccine from another source; or (c) obtain an approved exemption form the organization as a medical or religious accommodation. This vaccination mandate applies to all new hires or candidate for hire in roles covered by the mandate. A review of the facility's Mandatory COVID-19 and Influenza Vaccination Policy dated revised 4/1/2022 stated all partners (employees) must: (a) be fully vaccinated or (b) obtain an approved exemption from the organization as a medical or religious accommodation. Partners receiving the COVID-19 vaccination were also required to receive any subsequent vaccine shots to become fully vaccinated. For example, partners who receive the Moderna or Pfizer vaccines will need to receive both of the two doses of the 2-dose series to achieve compliance with this policy. For a new hire to meet the requirements of this policy, a new hire must (a) have received their first shot prior to employment and complete their subsequent vaccine shots at the time interval required to become fully vaccinated or (b) obtain an approved exemption from the organization as a medical or religious accommodation. A review of the National Healthcare Safety Network (NHSH) data reported the week of 6/5/2022 indicated 99% of the staff had completed COVID-19 vaccinations and 100% of the staff had completed or was partially COVID-19 vaccinated. A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet listed 86 staff members and indicated two staff members were partially vaccinated. All other staff members were marked as completely vaccinated, and there were no exemptions documented. 1. A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet indicated NA #11 was partially vaccinated. A review of NA #11's employment time sheets for March 2022 to June 2022 revealed her first day of employment was 3/1/2022, and she had worked weekly in the facility. NA #11's COVID-19 vaccination records documented the first dose was received on 3/2/2022, and the second dose was on 5/24/2022. On 6/23/2022 at 9:20 a.m. in an interview with NA #11, she stated the facility offered and she received her first dose of the COVID-19 vaccine during her the first week on employment and had received her second dose of the COVID-19 vaccine since employment. She stated her daily assignments included providing resident care, and N-95 mask, gloves and goggles were required when providing resident care at all times. She stated COVID-19 testing was conducted weekly on Tuesday and Thursdays, and while she was waiting to receive the second COVID-19 vaccine, there was no provisions made to her daily assignments. On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist (IP), she stated fully COVID-19 vaccination included the single dose or two doses of COVID-19 vaccine, and staff should not be hired if not fully COVID-19 vaccinated. She stated NA #11 had received her first dose after employment at orientation and staff were wearing N-95 masks and goggles. When asked why NA #11 received her second dose over 8 weeks after the first dose, she stated she had an open-door policy for staff to receive COVID-19 vaccinations, and she did not schedule COVID-19 vaccinations or use a spread sheet to track COVID-19 vaccinations. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing (DON) and the Administrator per phone, the Administrator stated all of the facility's staff were fully vaccinated, and the facility required newly hired staff to have the first dose of COVID-19 vaccine to begin working in the facility. The Administrator stated he thought partially vaccinated staff were allowed to work but just needed to be tested for COVID-19 on a regular basis. The DON stated she did not know newly hired staff needed to be fully vaccinated before employment. 2. A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet indicated NA #12 was partially vaccinated. NA #12's COVID-19 vaccination records documented the first dose was received on 12/7/2021, and there was no second dose documented. A review of NA #12's employment time sheets for May 2022 to June 2022 revealed her first day of employment was 5/17/2022, and she had worked weekly in the facility. Her time sheet recorded her last day working was on 6/19/2022. On 6/23/2022 at 12:23 p.m. in a phone interview, NA #12 stated she received her initial dose of COVID-19 vaccination but had not received a second dose due to pregnancy. She stated the baby was born in January 2022. She stated the facility had not offered her the COVID-19 vaccine prior to or after employment and knew she needed to schedule her second dose of COVID-19 vaccine. She stated she started working at the facility on May 17, 2022, and after two days in classroom orientation, her work assignments included providing resident care. She stated N-95 masks, and gloves were required when providing resident care and had been tested for COVID-19 three times since her employment. On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist (IP), she stated staff should not be hired if not fully COVID-19 vaccinated, and NA #12 knew she had to get the second dose of the COVID-19 vaccine. The IP stated the facility offered the staff COVID-19 vaccines, but NA #12 had not been scheduled to receive her second dose of COVID-19 vaccine. She stated she had an open door policy for staff to receive COVID-19 vaccinations, and she did not schedule COVID-19 vaccinations or use a spread sheet to track COVID-19 vaccinations. She stated the facility was out of COVID-19 vaccine and was unable to specify how long the facility was out of the COVID-19 vaccine. She stated she informed the Director of Nursing on 6/22/2022. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing (DON) and the Administrator per phone, the Administrator stated all of the facility ' s staff were fully vaccinated, and the facility required newly hired staff to have the first dose of COVID-19 vaccine to begin working in the facility. The Administrator stated he thought partially vaccinated staff were allowed to work but just needed to be tested for COVID-19 on a regular basis. The DON stated she did not know newly hired staff needed to be fully vaccinated before employment. The DON further stated the facility was out of the COVID-19 vaccine, and the COVID-19 vaccine had been reordered to offer for staff and residents as a booster dose.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Resident #21 was admitted to the facility on [DATE]. Her diagnoses included stroke and dementia. A review of Resident #21's ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Resident #21 was admitted to the facility on [DATE]. Her diagnoses included stroke and dementia. A review of Resident #21's medical record indicated the last care plan conference for Resident #21 was held on 12/09/2020 with Resident #21's representative present. Nursing documentation revealed a care plan meeting for 9/30/2021 was rescheduled for 10/4/2021. There was no documentation discovered indicating the care plan meeting was conducted on 10/4/2021. A review of the Minimum Data Set (MDS) assessments revealed an annual MDS was conducted on 11/3/2021 and quarterly assessments were conducted on 1/26/2022 and 4/18/2022. The quarterly assessment dated [DATE] indicated Resident #21 was severely cognitively impaired and required assistance with all activities of daily living. In a phone interview with Resident #21's representative on 6/20/2022 at 11:24 p.m., she stated she was not receiving invitations to care plan meetings. She stated a care plan meeting scheduled last year was canceled, and she was never informed the care plan meeting was rescheduled. Resident #21's comprehensive care plan was last reviewed on 6/21/2022. An interview with the MDS Nurse was conducted on 6/22/22 at 11:04 p.m. She stated in February 2022 when she assumed the role as MDS Nurse, the facility was not conducting care plan meetings due to COVID, and care plan meetings had not resumed. She stated she was responsible for scheduling quarterly and annual care plan meetings, notifying residents and resident representatives of the care plan meetings and conducting the care plan meetings with the interdisciplinary team members. In an interview with the Social Worker on 6/22/2022 at 11:04 a.m., she stated the facility had not conducted quarterly and annually care plan meetings with residents and resident representatives since October 2021. She stated care plan meetings with Resident #21's representative had not been conducted. She stated she reviewed the care plan with resident representatives quarterly and could not recall speaking with Resident #21's representative when the assessment was conducted on 4/18/2022. She stated the facility was not conducting in-person care plan meetings due to COVID, but the facility had the technology capability to connect with resident representatives outside of the facility. In an interview with the Director of Nursing (DON) on 6/23/2022 at 1:40 p.m., she stated prior to her arrival to the facility in May 2022, quarterly and annual care plan meetings were not conducted at the facility. She stated the MDS nurse and social worker would work on scheduling quarterly and annual care plan meetings with residents and resident representatives. Based on observations, record review and staff interviews, the facility failed to review and revise the care plan in the areas of activities and medication for 2 of 18 sampled residents (Resident #39 and Resident #15) and failed to conduct care plan meetings with residents or resident representatives for 4 of 18 sampled residents reviewed for care plans (Resident #39, Resident #50, Resident #62, and Resident #21). The findings included: 1. Resident #39 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2 and dysarthria and anarthria (brain damage). A record review of the most recent Minimum Data Set (MDS) dated [DATE] revealed Resident #39 was cognitively intact. a. Review of the care plan (reviewed) date 5/4/22 revealed Resident #39 was care planned for activities. The goal indicated the resident would receive in room visits with independent activities. Interventions indicated the resident would receive in room activities and would be assisted with group activities. During an interview on 6/21/22 at 10:00 AM, Resident #39 indicated he does not receive one to one activities. Resident indicated he goes to group activities that were conducted in the facility. During an interview on 6/21/22 at 3:15 PM, the activity director stated Resident #39 attended group activities and was no longer receiving independent activities. The activity director stated Resident #39's care plan was not revised. The activity director indicated that he does not revise the residents care plans. All care plans were revised by the MDS coordinator. During an interview on 6/22/22 at 3:00 PM, MDS coordinator indicated care plans with regards to falls, antibiotics, nursing, medication and change in conditions were revised by her. The MDS coordinator stated that she does not create, review, or revise residents care plans for Dietary, Social Work and Activities. The care plan was revised by the respective departments. During an interview on 6/23/22 at 11:43 AM, the Director of Nursing (DON) stated the resident's care plans should be revised by individual department. The MDS coordinator was not responsible to revise care plans for Dietary, Activities and Social Work. DON further stated it was her expectation that the care plan were reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated the care plans should reflect the actual status of the resident based on the assessment. b. Review of Resident #39's care plan revealed the care plan was reviewed and revised on 5/4/22, but there was no indication that resident participated in the care plan meeting or development of the care plan. During an interview on 6/20/22 at 1:55 PM, Resident #39 indicated during the last 6 months he had not been invited to attend a care plan meeting and did not recall participating in developing his plan of care. During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021. The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The Social Worker stated she reviewed her part of the assessment with the resident during the quarterly review in May 2022. During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meetings were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meeting when the care plan was reviewed or revised. The MDS coordinator further stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments. During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meetings were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care. 2. Resident #50 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2, renal osteodystrophy, and dependence on renal dialysis. A record review of the most recent quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #50 was cognitively intact. Review of Resident #50's care plan revealed the care plan was last reviewed and revised on 3/20/22. The care plan was not reviewed after the recent MDS assessment. There was no indication that the resident participated in the care plan meeting or development of the care plan. During an interview on 6/20/22 at 11:18 AM, Resident #50 stated he did not have a care plan meeting for a long time. Interdisciplinary team had not invited him to any care plan meetings. During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021. The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The SW further stated she had reviewed her part of the assessment with the resident. During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meetings were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meetings when the care plan was reviewed or revised. The MDS coordinator stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments. During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meeting were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON acknowledged that the residents care plan was not reviewed after the quarterly assessment. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care. 3. Resident #62 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2, and congestive heart failure. A record review of the most recent quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #62 was cognitively intact. Review of Resident #62's care plan revealed the care plan was reviewed and revised on 6/7/22. There was no indication that the resident participated in the care plan meeting or development of the care plan. During an interview on 6/20/22 at 11:18 AM, Resident #62 stated she did not have a care plan meeting for a long time and does not recall staff speaking with her about her goals and progress. During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021.The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The Social Worker further stated the resident's last assessment was on 5/13/22 and the resident did not have a care plan meeting. During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meeting were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meeting when the care plan was reviewed or revised. The MDS coordinator stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments. During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meeting were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care. 4. Resident #15 was admitted to the facility on [DATE] with multiple diagnoses including depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident # 15 had not received any antidepressant medication during the assessment period. Review of the doctor's orders for Resident #15 revealed that Cymbalta (an antidepressant drug) was discontinued on 1/9/22. Review of the Medication Administration Records (MARs) from February through June 2022 revealed that Resident #15 had not received an antidepressant medication Cymbalta. Review of Resident #15's care plan that was initiated on 7/20/20 and was last reviewed on 3/28/22 was conducted. One of the care plan problems, was resident was on a psychotropic drug Cymbalta. The approaches included to assess and implement non- drug intervention, monitor for side effects and pharmacist to review medications. The MDS Nurse was interviewed on 6/22/22 at 1:52 PM. The MDS Nurse stated that she started working at the facility as the MDS Nurse in February 2022. She reviewed the doctor's orders and the care plan and verified that Resident #15 was no longer receiving an antidepressant medication since January 2022. She reported that the use of the antidepressant drug Cymbalta should have been resolved when the care plan was reviewed in March and June of 2022. The Director of Nursing (DON) was interviewed on 6/23/22 at 12:10 PM. The DON stated that she expected the care plan to be reviewed/revised as needed. She added that the MDS Nurse was new to her position, but a corporate MDS Nurse was assisting her.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to re...

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Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to residents. Findings included: The 300/400 nourishment room was observed on 6/21/22 at 2:50 PM. The following food items were observed inside the nourishment room refrigerator: Cooked green beans in a plastic container- unlabeled and undated Cooked macaroni and cheese in a plastic container - unlabeled and undated Broccoli cheddar soup in a plastic container (opened)- unlabeled and dated 6/5/22 Sliced sharp cheddar (10 slices) in opened zip lock bag - unlabeled and undated Nurse #1 was interviewed on 6/21/22 at 2:54 PM. She stated that dietary department was responsible for checking the nourishment refrigerator. The Dietary Manager (DM) was interviewed on 6/21/22 at 2:55 PM. She indicated that nursing department was responsible for checking the nourishment refrigerators to ensure resident's food were dated and labeled and to discard expired food items. The DM observed the 300/400 nourishment refrigerator and observed the unlabeled and undated food items and stated that nursing was not checking the refrigerator. The DM was observed to discard the food items in the refrigerator that were unlabeled, undated, and expired. A follow up observation of the 300/400 hall nourishment refrigerator was conducted on 6/23/22 at 12:05 PM. There were 3 pieces of fried chicken in the box stored in the refrigerator that was undated. The Registered Dietician (RD) was interviewed on 6/23/22 at 1:01 PM. The RD stated that she expected the facility to follow the policy in dating and labeling of food items stored in the nourishment refrigerators. She added that the DM had already informed her of the undated/unlabeled food in the nourishment refrigerator and she would in-service the staff of the policy.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected multiple residents

Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that ...

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Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following a recertification survey in September 2019, April 2021 and subsequently recited in June 2022 on the current recertification and complaint survey. The recited deficiencies were in the areas of develop an accurate assessment (F641) and food procurement, Store/Prepare/Serve -sanitary (F812) These deficiencies were recited in the current recertification survey. The continued failure of the facility during three federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance (QA) Program. The findings included: These tag were cross referenced to: F 641 - Accuracy of Assessment Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 of 18 residents whose MDS assessments were reviewed. (Resident #21, #223, #72) During the previous survey on 4/29/21, the facility failed to accurately code the Minimum Data Set (MDS) assessment to indicate the Preadmission Screening and Resident Review (PASRR) Level II status (Resident #61, Resident #52, Resident #2, Resident# 31, Resident#29) for 5 of 18 residents whose MDS assessments were reviewed. During the recertification survey on 9/20/19, the facility failed to accurately code Activities of Daily Living (ADL) on the Minimum Data Set (MDS) assessments for 2 of 21 residents reviewed for ADL's (Resident #84 and Resident # 111), F812 - Food Procurement, Store/Prepare/Serve- Sanitary Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to residents. During the previous recertification survey on 4/29/21, the facility failed to keep clean and failed to label and date food for 1 of 2 nourishment refrigerator/freezers reviewed for food storage (400-hall). The facility was also cited during the 9/20/19 recertification survey for failure to maintain and clean following kitchen equipment; the stove, oven, steam table, plate warmer, plate/dome rack, refrigerator, and freezer. During an interview on 3/29/18 at 4:59 PM, the Administrator indicated the Quality Assurance (QA) committee 1) identifies areas of concern, 2) does a root cause analysis, 3) develops a plan, audits, and monitors that plan and 4) discusses the outcome. The Administrator indicated when problem areas were identified the quality assurance and performance improvement (QAPI) plan was laid out. Individual staff should report progress or lack of progress and reason for the lack of progress. The root cause should be analyzed, and all effort should be made to resolve this issue. The team should continuously monitor until the deficient area concerns have been resolved.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to include the immunization status in the electronic medical re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to include the immunization status in the electronic medical record for influenza vaccine for 1 of 5 sampled residents (Resident #24) and for pneumococcal vaccine for 5 of 5 sampled residents (#21, #14, #24, #48, #50) . The facility also failed to offer and administer the influenza vaccine for 1 of 5 sampled residents (#24) and the pneumococcal vaccine for 5 of 5 residents (#21, #14, #24, #48, #50) reviewed for influenza and pneumococcal immunizations. Findings Included: 1. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact. A review of Resident #24's immunization record on the electronic medical record showed no influenza vaccine status in the resident ' s electronic record. On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated she did not have a document identifying residents who had not received the influenza vaccine. She stated she confirmed influenza vaccine status by asking the resident and entering data in the electronic medical record. She stated influenza vaccines were administered in October 2021. She stated when Resident #24 was admitted to the facility on [DATE] that was still considered the flu season, but she had been concentrating on COVID vaccines and had not been monitoring influenza vaccine status of new residents. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the influenza vaccine on admission and annually. She stated the infection preventionist was responsible for entering the vaccination information in the electronic medical record that showed the influenza vaccine was offered, administered or refused. The DON stated she would conduct an audit on all residents for the influenza vaccine. 2. a. Resident #21 was admitted to the facility on [DATE] with diagnoses including stroke and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #21 was severely cognitively impaired. A review of Resident #21's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident's record. b. Resident #14 was admitted to the facility on [DATE] with diagnoses including anxiety and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14 was cognitively intact. A review of Resident #14's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record. c. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact. A review of Resident #24's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record. d. Resident #48 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus and anxiety disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #48 was moderately cognitively impaired. A review of Resident #48's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident's record. e. Resident #50 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #50 was cognitively intact. A review of Resident #50's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record. On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated most residents had received the pneumococcal vaccine and did not have a document identifying residents who had not received the pneumococcal vaccine. She stated residents were asked their pneumococcal vaccine status and entered the information in the electronic medical record. When informed residents #21, #14, #24, #48, #50 pneumococcal vaccine status was not in the electronic medical record, she stated since October 2021 as the infection preventionist she had been concentrating on COVID vaccines and had not offered the pneumococcal vaccine or monitored the pneumococcal vaccine status of the residents. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the pneumococcal vaccine on admission and annually. She stated the infection preventionist was responsible for entering the vaccination information in the electronic medical record that showed the pneumococcal vaccine was offered, administered or refused. The DON stated she would conduct an audit on all residents for the pneumococcal vaccine. 3. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact. A review of Resident #24's immunization record on the electronic medical record did not reflect she was offered the influenza vaccine, declined the influenza vaccine or was administered the influenza vaccine. On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated in October 2021 the unit managers assisted her in administering influenza vaccine to residents and entering the influenza vaccine data in the electronic record. She stated influenza vaccination status was addressed on admission, and new admitted residents after October 2021 had not been offered the influenza vaccine because she had been concentrating on COVID vaccinations. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the influenza vaccine on admission and annually. She stated the infection preventionist was responsible for offering, administering or documenting refusal of the influenza vaccine. The DON stated she would conduct an audit on all residents for influenza vaccination. 4. a. Resident #21 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #21 was cognitively intact. A review of Resident #21's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine. b. Resident #14 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14 was cognitively intact. A review of Resident #14's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine. c. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact. A review of Resident #24's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine. d. Resident #48 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #48 was cognitively intact. A review of Resident #48's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine. e. Resident #50 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #50 was cognitively intact. A review of Resident #50's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine. On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated she stated since October 2021 as the infection Preventionist, she had not offered the pneumococcal vaccine to residents because she had been concentrating on COVID vaccinations. On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the pneumococcal vaccine on admission and annually. She stated the infection preventionist was responsible for offering, administering or documenting refusal of the pneumococcal vaccine. The DON stated she would conduct an audit on all residents for pneumococcal vaccination.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0886 (Tag F0886)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to conduct COVID-19 testing for Nursing Assistant (NA) #12 and ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to conduct COVID-19 testing for Nursing Assistant (NA) #12 and to document COVID-19 testing and results for 5 of 5 staff (NA #12, NA #11, Housekeeper #1, Business Office Manager #1, and Nurse #5) reviewed for COVID-19 testing during the outbreak period from 4/29/2022 to 6/2/2022. This occurred during a COVID-19 pandemic. Findings included: A review of the facility's COVID Testing and Re-Testing policy dated 1/25/2022 stated to perform expanded viral testing of all partners, providers, contractors, consultants and residents in the nursing home if there is an outbreak in the facility. Vaccinated and unvaccinated partner, provider, contractor, and consultant will be tested twice weekly for at least two weeks until no new positives. A review of the facility's COVID-19 tracking document revealed the facility's outbreak status started on 4/29/2022. The last positive COVID-19 test was on 5/19/2022, and the outbreak ended on 6/2/2022. a. A review of NA #12's employment time sheet revealed her first day of employment was 5/17/2022. A review of the facility's COVID-19 staff testing logs dated 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that NA #12 was tested on 3 of 5 testing dates during the timeframe the facility was in outbreak status (5/20/2022, 5/27/2022, and 5/31/2022) since her employment with the facility began on 5/17/2022. On 6/23/2022 at 12:23 p.m. in a phone interview with NA #12, she stated staff were tested on specific days, and she had been COVID-19 tested three different times since beginning her employment with the facility. She stated she worked full time at the facility, and COVID-19 tests were conducted when she was scheduled to work and had not been told to come in for COVID-19 testing when not scheduled to work. b. The facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 were reviewed. There was no documentation NA #11 was COVID-19 tested during the timeframe the facility was in outbreak status. On 6/23/2022 at 9:20 a.m. in an interview with NA #11, she stated she was tested for COVID-19 every week on Tuesday and Friday from 5/3/2022 through 5/31/2022. c. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that Housekeeper #1 was tested on 5 of the 9 testing dates during the timeframe the facility was in outbreak status (5/3/2022, 5/6/2022, 5/10/2022, 5/17/2022, and 5/20/2022). In an interview with Housekeeper #1 on 6/23/2022 at 9:20 a.m., she stated she had worked with the facility for ten years and was COVID-19 tested twice a week from 5/3/2022 through 5/31/2022. d. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that Business Office Manager #1 was tested on 3 of the 9 testing dates during the timeframe the facility was in outbreak status (5/6/2022, 5/13/2022, and 5/17/2022). In an interview with Business Office Manager #1 on 6/23/2022 at 9:58 p.m., she stated during the COVID-19 outbreak all staff were tested on Tuesday and Friday and administration informed her when to COVID-19 test. She confirmed she was tested on [DATE], 5/13/2022, and 5/17/2022. e. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022 revealed no documentation Nurse #5 was tested on 3 of the 5 testing dates during the timeframe the facility was in outbreak status (5/3/2022, 5/6/2022 and 5/10/2022). In an interview with Nurse #5 on 6/23/2022 at 1:06 p.m., she stated the facility tested the staff twice a week for COVID-19. She confirmed she was tested on [DATE], 5/6/2022 and 5/10/2022. On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist, she stated she was responsible for conducting COVID-19 testing in the facility and documenting test results, and all staff were required to be tested twice a week when the facility was in outbreak status. She stated her COVID-19 testing hours were from 10 a.m.- 1:00 p.m. and 2:00 p.m.- 4:00 p.m. for staff on Tuesdays and Fridays. She stated information on COVID-19 staff testing was shared with the staff on the television screens in the hallways. She revealed the facility did not enforce staff not being able to work if not COVID-19 tested during designated testing dates. She was not able to provide any further information on COVID-19 testing for NA #12, NA #11, Housekeeper #1, Nurse #5 and Business Office Manager #1. In an interview with the Director of Nursing (DON) and the Administrator on 6/23/2022 at 1:18 p.m. the DON, who started with the facility in May 2022, stated all staff should have been tested twice a week during outbreak status. She stated she identified that all staff members were not tested during the outbreak after arriving to the facility as the DON in May 2022, and she instructed the IP to print a staff roster to track staff COVID testing and results and to let department heads know if staff had not been tested. She stated staff members were not to work if they had not been tested. She stated she had asked the IP for staff testing information, and the IP had not provided staff testing documentation or communicated to her that all staff were not COVID-19 tested. In an interview with the Administrator and the DON on 6/23/2022 at 1:18 p.m., the Administrator stated all staff should had been tested twice a week and would had been unable to work if not tested. He stated The IP was responsible for testing and documenting COVID -19 testing results, and he provided the IP with a staff roster which included telephone numbers to call staff and asked department heads to remind staff of testing during the outbreak. He stated he did not know why staff members were not tested, and the IP did not report to him staff were not reporting to the IP for COVID-19 tests as required during outbreak status.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0947 (Tag F0947)

Could have caused harm · This affected multiple residents

Based on record review and staff interviews, the facility failed to provide Nursing Assistants (NAs) with annual dementia training for 5 out of 5 sampled Nurse Aides reviewed for required in-service t...

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Based on record review and staff interviews, the facility failed to provide Nursing Assistants (NAs) with annual dementia training for 5 out of 5 sampled Nurse Aides reviewed for required in-service training (NAs #1, #2, #5, #7 and #9). The findings included: NA #1's date of hire was 11/16/2021.Review of in-service records revealed she was not provided annual dementia training. NA#2's date of hire was 2/6/2022. Review of in-service records revealed she was not provided dementia training. NA#5's date of hire was 6/30/2013. Review of in-service records revealed she was not provided annual dementia training. NA#7's date of hire was 6/30/2013. Review of in-service records revealed she was not provided annual dementia training. NA#9's date of hire was 9/27/2021. Review of in-service records revealed she was not provided annual dementia training. On 6/21/2022 at 10:22 AM an interview was conducted with NA#7. She stated she did not recall receiving dementia training in the last year. On 6/23/2022 at 9:28 AM an interview was conducted with the Director of Nursing (DON). She stated she began her employment as DON in May of 2022. The facility did not have a staff development coordinator (SDC). She had filled the role since May and recently hired (1 week ago) a new SDC. The DON was not able to find proof of annual dementia training for NAs #1, #2, #5, #7 and #9. It was her expectation that all staff receive dementia care training.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 3 life-threatening violation(s), $52,901 in fines. Review inspection reports carefully.
  • • 27 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $52,901 in fines. Extremely high, among the most fined facilities in North Carolina. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Pruitthealth-Carolina Point's CMS Rating?

CMS assigns PruittHealth-Carolina Point an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within North Carolina, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Pruitthealth-Carolina Point Staffed?

CMS rates PruittHealth-Carolina Point's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 69%, which is 22 percentage points above the North Carolina average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 90%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Pruitthealth-Carolina Point?

State health inspectors documented 27 deficiencies at PruittHealth-Carolina Point during 2022 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 23 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Pruitthealth-Carolina Point?

PruittHealth-Carolina Point is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PRUITTHEALTH, a chain that manages multiple nursing homes. With 138 certified beds and approximately 98 residents (about 71% occupancy), it is a mid-sized facility located in Durham, North Carolina.

How Does Pruitthealth-Carolina Point Compare to Other North Carolina Nursing Homes?

Compared to the 100 nursing homes in North Carolina, PruittHealth-Carolina Point's overall rating (1 stars) is below the state average of 2.8, staff turnover (69%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Pruitthealth-Carolina Point?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, the facility's high staff turnover rate, and the below-average staffing rating.

Is Pruitthealth-Carolina Point Safe?

Based on CMS inspection data, PruittHealth-Carolina Point has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in North Carolina. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Pruitthealth-Carolina Point Stick Around?

Staff turnover at PruittHealth-Carolina Point is high. At 69%, the facility is 22 percentage points above the North Carolina average of 46%. Registered Nurse turnover is particularly concerning at 90%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Pruitthealth-Carolina Point Ever Fined?

PruittHealth-Carolina Point has been fined $52,901 across 2 penalty actions. This is above the North Carolina average of $33,608. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Pruitthealth-Carolina Point on Any Federal Watch List?

PruittHealth-Carolina Point is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.