CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0660
(Tag F0660)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and interviews with family, home health, and staff, the facility failed to assess a resident's home envi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and interviews with family, home health, and staff, the facility failed to assess a resident's home environment to identify and evaluate barriers at the discharge location and arrange for home health services to commence the day after discharge. Upon arrival home, the transport driver assisted Resident #222 out of the vehicle and onto the sidewalk in front of her residence. The residence had 6 stairs leading to the front door and no wheelchair ramp. The resident's husband was present at the residence. The facility transporter left before the resident ascended the stairs into the residence. Resident #222 was unable to ascend all the stairs due to weakness and her husband was unable to assist her. The Resident's husband called the Fire Department to assist with getting Resident #222 from the sidewalk into the residence. The resident was home for several hours but was unable to safely ambulate in her residence. Emergency Medical Services were called around 5:30 PM and transported the resident to the hospital where she was admitted for generalized weakness, dehydration, deconditioning and intravenous fluid administration. This deficient practice affected 1 of 2 residents (Resident #222) reviewed for discharge.
Immediate jeopardy began on Friday, 4/1/2022 when Resident #222 was discharged from the facility and transported to her residence via facility transporter and facility transport van around 2:00 PM. The immediate jeopardy was removed on 7/14/2022 when the facility provided and implemented an acceptable credible allegation of immediate jeopardy removal. The facility remains out of compliance a lower scope and severity level of D (no actual harm with a potential for minimal harm that is not immediate jeopardy) to ensure monitoring of systems put into place related to the discharge planning process are effective and to complete staff training.
The findings included:
Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulcerations of bilateral lower extremities.
Resident #222's admission care plan initiated 2/22/2022 had a focus for discharge but it did not indicate where the resident expected to discharge. The resident's discharge goal was left blank. The second goal for discharge indicated the resident, family, caregiver would be able to verbalize understanding of the resident's discharge summary. The care plan also had a focus for barriers to discharge but it was not completed. Interventions for discharge planning included:
Evaluate the competency and capacity of the caregiver.
Involve resident, resident representative, and caregiver in the discharge process.
Anticipate resident's needs post discharge.
Resident teaching (left blank)
Progress notes provided by the Social Worker (SW) revealed the following information:
On 3/11/2022 the SW spoke with resident regarding a notice of Medicare Non-Coverage (NOMNC). Resident and husband both desired her to have more therapy and stated they would wait and hope the NOMNC would not be issued. SW reminded them of the need to plan ahead and try to get a first-floor apartment. Husband stated he could not afford to hire a mover. SW available to continue to advise on options and assist as needed for safe discharge.
On 3/11/2022 the SW also documented the resident lived in a single-story apartment with 5 steps at entrance. SW documented the resident functioned at a wheelchair level, would not be able to install a ramp at the apartment complex she resided in, and would need to be able to navigate the steps. SW indicated the steps presented a barrier to safe discharge at that time. The SW indicated the resident had no children, only her husband to provide care at time of discharge.
On 3/14/2022 NOMNC served to resident by SW with last date of care 3/16/2022. The resident stated she did not feel like she was ready to go home as she had just started walking and had 6 steps to enter her apartment with no possibility of a ramp. Resident stated she was looking forward to working with physical therapy on stairs. Resident stated she would speak to her husband regarding appealing.
On 3/15/2022 SW documented she faxed appeal as well as referral for home health in preparation for discharge.
On 3/16/2022 SW documented she spoke with the resident's husband regarding discharge plans. He stated there was no room in the residence for a wheelchair and preferred to discuss discharge after learning the outcome of the appeal. The husband stated there was no first-floor apartment available until summer and the resident would have to come home if the appeal was lost. The SW inquired about Medicaid eligibility and the husband stated they would not qualify for Medicaid due to assets. The SW recommended paid caregiver services and the husband stated they had no money for paid caregiver services.
On 3/16/2022 SW documented a conversation with resident separate from her husband. Resident stated she needed more therapy to be able to climb her stairs however stated she would return home regardless of safety concerns if she lost her appeal. SW spoke to resident regarding the potential to remain in the facility and apply for Medicaid. Resident refused. SW offered assistance finding a senior apartment, but resident refused.
On 3/17/2022 SW documented she contacted the resident's apartment complex manager regarding policy for ramps. The SW then called the resident's husband who stated he could not afford ramp rentals. An appointment was set up with resident and her husband to discuss possibility of Medicaid application.
3/18/2022 Resident and her husband met with SW regarding options for a safe and orderly discharge. Both were open to making room in the residence for a wheelchair and exploring ramp installation. The resident and her husband were given the address and contact number for the department of social services as well as contact information for local ramp rental companies.
On 3/23/2022 NOMNC served to resident and appeals instructions reviewed.
On 3/28/2022 SW documented resident was making progress toward discharge goal of 6 stairs to enter residence. Husband unable to secure ramp for residence at that time. Stairs continued to be a barrier at that time.
On 3/29/2022 resident was served NOMNC with last date of care 3/31/2022. Resident stated she did not wish to appeal and planned to discharge home on 4/1/2022. There was no ramp in place at that time, but the resident stated she felt comfortable navigating steps. The plan was for resident to continue working with physical therapy through home health.
The Physician Assistant (PA) who assessed Resident #222 on 3/30/2022 at 12:52 PM documented in the resident's medical record she saw the resident for discharge planning. For disposition the PA documented the following: Patient suffers from weakness and debility which impairs her ability to use stairs to get in and out of her home. A cane or walker will not resolve these issues with transfers into her home because of instability and risk of falling. A ramp that allows her to get in and out of her home is medically necessary to prevent falls and allow her to attend her medical appointments without requiring transportation from an ambulance company.
Resident #222's medical record included a physician's order dated 3/31/2022 that read, Patient to discharge home on 4/1/2022 with family and home health. PT/OT to evaluate and treat as indicated, nursing for medication and wound management, and CNA for ADL assistance. Start of Care: 4/5/2022.
The occupational therapy (OT) discharge summary for Resident #222 with end of care date 3/31/2022 revealed the resident did not meet activities of daily living (ADL) goals and was discharged with 50% ADL impairment. Pertinent OT goals included the resident will be modified independent in all aspects of self-care and activities of daily living within the home in order to return home with spouse safely. The OT discharge summary indicated the goal was not met. The summary also indicated she was discharged home with recommendations of home health.
Resident #222's discharge included a discharge summary by physical therapy (PT) with end of care date 3/31/2022. The discharge revealed the resident was able to maintain balance while sitting and standing. The resident required partial assistance from another for mobility indoors and stairs. The discharge summary also revealed the resident used a wheeled walker as assistive device. For mobility with 4 steps, the resident required verbal cues, steadying and or contact guarding assistance for completing activity. The summary indicated she was discharged home with home health.
On 6/21/2022 at 12:25 PM an interview was conducted with the Physical Therapy Director. She recalled Resident #222 and stated the resident was able to ambulate with walker and navigate 3 steps with stand by assist. She further stated Resident #222's discharge was hindered by insurance not covering many things like durable medical equipment, home health, and additional days for rehabilitation. Her husband was adamant they would not pay out of pocket for additional days in the facility and he would not allow the SW to apply for assistance on the resident's behalf. The Physical Therapy Director stated the SW assisted Resident #222 with multiple appeals, but all appeals were denied. When asked about stairs, the Physical Therapy Director stated the resident was able to ascend and descend 3 steps with stand-by assistance, but she was concerned the resident's husband, who was also had mobility issues, would not be able to provide the standby assistance the resident needed.
A progress note by the SW dated 3/31/2022 indicated Home Health Provider #1 was able to accept resident's insurance with a start of care date 4/5/2022.
An interview was conducted with the SW on 6/22/2022 at 9:19 AM. She stated there was difficulty getting home health set up due to the resident's insurance. The soonest home health could start was 4/5/2022. The resident's husband was aware of the 4/5/2022 start date. She stated the facility attempted to assist the resident with getting a wheelchair ramp, but the resident lived in a second-floor apartment and either could not afford, or the complex would not allow them to place a ramp. She stated they tried to get them to move to an apartment on the floor level, but the husband stated there would not be an apartment available until August and he did not have a means to move all of their things down to a ground level apartment. She stated the resident's husband stated several times he did not want to spend money or accept assistance to make it so the resident could return to the apartment. The SW stated the resident was able to transfer herself, walk with a walker, and navigate steps when she was discharged . She felt like it was a safe discharge at the time and the resident's husband was not going to pay for the resident to stay additional days.
A second interview was conducted with the SW on 7/1/2022 at 3:00 PM. She stated she did not complete a home assessment for Resident #222 to assess for barrier to discharge. She further stated the facility quit doing home assessments during the pandemic and had only recently started completing home assessments again. When asked if she was aware the resident did not have a ramp in place at the time of her discharge, she stated she was aware there was no ramp in place at the time of discharge. When asked if a referral was made to Adult Protective Services at the time of the resident's discharge, she stated she did not make a referral.
On 7/1/2022 at 2:15 PM a telephone interview was conducted with the Admissions Coordinator for Home Health Provider #1. She stated she received the referral for Resident #222 on 3/31/2022 and accepted the referral with a start date of 4/5/2022. She further stated that was the first available date they could start services due to staff shortages.
Documentation provided by the Administrator indicated Home Health Provider #2 accepted the referral for wound care with a start date of 4/3/2022 and a nurse visit was scheduled for 10:30 AM to address the resident's dressing changes.
On 6/22/2022 at 11:24 AM an interview was conducted with the Treatment Nurse. She stated she recalled Resident #222. She stated the resident got daily wound care for venous ulcers of bilateral lower legs. The Treatment Nurse stated the resident's venous ulcers were healing when she left the facility. She stated the resident could transfer from bed to wheelchair on her on and could stand bedside on her own. She was steady with assistance when using a walker. She did not believe resident would be steady enough to go up or down stairs. She did recall seeing the resident's husband and he had decreased mobility as well.
Resident #222's discharge orders dated 3/11/2022 included a wound care order for acetic acid solution, 0.25%; amount 60 milliliters irrigation to be used as wound soak every other day on Monday, Wednesday, and Friday.
On 7/6/2022 at 10:30 AM a telephone interview was conducted with the Admissions Coordinator for Home Health Provider #2. She stated she accepted the referral for Resident #222 on 3/31/2022 with start date of 4/3/2022. She could not recall if 4/3/2022 was the first date they could staff the referral or if that was the date the facility requested start of services.
The resident's discharge Minimum Data Set (MDS) with observation end date 4/1/2022 indicated the resident was cognitively intact. She required two persons assistance for transfers, walked in her room only once or twice during the assessment period, locomotion in room was with set up only, locomotion in the facility occurred only once or twice during the assessment period, required assistance of one for dressing and toileting, and required the assistance of two persons for personal hygiene during the assessment period.
Progress notes dated 4/1/2022 revealed Resident #222 left the facility via facility transport with medications, orders, and all belongings in hand. Husband stated he would meet resident at the home. Resident stated she was ready to go home.
On 6/21/2022 at 1:50 PM an interview was conducted with the Facility Transporter. He stated he took Resident #222 home on 4/1/2022. He stated he could not remember if the resident was discharged with a wheelchair or walker. He stated he assisted her out of the vehicle and up to the curb. Her husband was waiting for her and said he could help her inside. He recalled the resident was able to get up the steps, 3-4, and she was on the top step when he pulled away from the curb.
On 6/21/2022 at 5:02 PM a phone interview was conducted with Resident #222's husband who was also her responsible party (RP). He stated the facility did not ask to perform a home visit. He stated Resident #222 was transported from the facility to her residence on 4/1/2022 around 2:00 PM by the facility transporter. The transporter provided standby assistance for Resident #222 when she exited the transport van and when she stepped onto the curb. At that time, the transporter got into the van and drove off before Resident #222 ever got up the 6 steps to the residence. The husband stated Resident #222 was able to go up the first 4 steps but was unable to make it up the final 2 steps and into the residence. The husband called the local fire department who assisted the resident into the residence. He stated the resident sat in a chair in the living area of the residence for several hours but was unable to ambulate around the residence due to weakness. He further stated he had to call Emergency Medical Services (EMS) to transport the resident back to the hospital the evening of 4/1/2022.
Fire Department and EMS records dated 4/1/2022 indicated they arrived on scene at 2:06 PM for a lift assist call. Upon arrival they found the resident on the stairs. The firemen assisted the resident to a stand position, but she still could not get up the stairs. The resident was assisted onto a stair chair and was lifted up the stairs. A second attempt was made to assist resident into the apartment, but she was unable to get over the step at the threshold of the residence. She was placed back on the stair chair and assisted into the residence. The resident was assisted to a stand and pivot into a recliner. Emergency Medics advised resident she should allow them to transport her to the emergency room (ER) for evaluation, but the resident and her husband refused. A second call to EMS was made on 4/1/2022 at 5:37 PM when they found the resident sitting in a chair in her bedroom. She was found to be hypotensive and tachycardic and stated she was unable to get around her residence. The resident and her husband agreed to transport to hospital.
Hospital records dated 4/1/2022 revealed Resident #222 was admitted to the ER on [DATE] at 7:10 PM and was admitted to the hospital with what the admitting Physician referred to as , generalized weakness, deconditioning, and dehydration. Resident #222 was given intravenous fluids for dehydration and intravenous iron for anemia. The hospital Discharge summary dated [DATE] indicated Resident #222 was discharged to a skilled nursing facility for ongoing physical therapy, occupational therapy and daily wound care.
An interview was conducted with Nurse Practitioner (NP) #2 on 6/23/2022 at 9:15 AM. She stated she provided care for Resident #222 while she was in the facility but did not see Resident #222 on the date of her discharge. She further stated the last time she saw Resident #222 she could stand and pivot, but she never personally saw the resident ambulate any distance.
On 6/23/2022 at 9:28 AM an interview with the Director of Nursing (DON). She stated she was not the DON in the facility at the time of Resident #222's discharge. She further stated she would have handled the situation differently. She stated she had provided education to the staff regarding situations where the resident does not want to stay in the facility, but the facility did not feel like the resident was ready to safely discharge.
The Administrator was notified of immediate jeopardy on 7/7/2022 at 8:20 AM.
The facility provided the following credible allegation of immediate jeopardy removal.
The facility discharged resident home on 4/1/2022 via facility van transportation. Prior to discharge the facility failed to assess a resident's home environment for any discharge barriers or level of caregiver support. As the result of the facility's failure, the resident required Emergency Medical Services assistance which ended with the resident transferring to the hospital on the same day of discharge.
Residents who have been discharged from the facility and residents with potential discharge to the community have the potential to be impacted. The Social Worker completed a review on 7/6/2022 of all community discharges, from 4/1/2022 through 7/5/2022, validating home health was offered, Durable medical equipment was ordered if needed, education provided to resident / responsible party, and that the post discharge follow up phone calls made to the residents / responsible party after discharge. Seventeen residents where discharged home from 4/1/2022 to current. Of the seventeen residents, thirteen were provided home health services with three residents declining home health and Durable medical equipment. The purpose of this audit was to ensure all other residents discharging to the community received a thorough discharge assessment which appropriately identified and addressed potential barriers of the discharge and were provided appropriate equipment and resources. The purpose of this review was to identify no other resident was affected by this practice.
Specify the action the entity will take to alter the process or system failure to prevent a serious adverse outcome from occurring or recurring, and when the action will be complete.
The facility has two residents discharging on 7/6/2022, resident number one is being discharged to home with granddaughter who is her care giver and her daughter who is the Responsible Party has taken Family Medical Leave for this transition. The Responsible Party declined a home evaluation by therapy stating she already has needed items in place. Resident / Responsible Party has signed a form stating her refusal for a therapy home evaluation. Home Health has been confirmed to start on 7/7/2022, Therapy Services and wound care consultation has been set up for home discharge. Per Physician Assistant Discharge summary dated [DATE], the resident is medically stable and cleared for discharge.
Resident number two who is alert and oriented and his own Responsible Party, is being discharged home with a roommate, per their wishes, Against Medical Advice. They state they can receive the same services at home, and he will be able to sleep in his own bed and eat his own food. Therapy offered a home evaluation and resident has declined the evaluation. Resident was requested by the Nurse Navigator RN to stay in facility for at least twenty-four more hours for the facility to obtain home health services, but resident declined. Resident refused the medication when offered by the Director of Nursing stating he has everything he needs at home. The Physician Assistant saw the resident prior to discharge on [DATE] and discussed risks involved with leaving the facility against medical advice. When the resident leaves the facility, Adult Protective Service APS was notified on 7/6/2022 by the Social Worker of the discharge against medical advice. The decision to make an APS referral was determined by the facility interdisciplinary team based on the resident's discharge against medical advice. This notification has been documented in the medical record.
To correct the deficient practice the facility will initiate discharge planning upon admission with the resident and/or responsible party for determination of long-term placement or short-term placement with return to the community. For community discharges, community resources will be offered to include but not limited to Therapy screen to identify if a virtual, onsite home, or no site visit is needed for equipment and services needed at home, home health agencies, Therapy services, meals on wheels, community care services, outpatient clinics and social service agencies. Physician / Physician Extender will assess facility discharges to ensure that the resident is medically stable for discharge prior to discharge. For residents who choose to discharge back to the community against medical advice, the community resources will be offered to include but not limited to Therapy screen to identify if a virtual, onsite home, or no site visit is needed for equipment and services needed at home, home health agencies, Therapy services, meals on wheels, community care services, outpatient clinics and social service agencies. However, the decision to make an APS referral will be determined by the facility interdisciplinary team based on if the resident discharges against medical advice or if there is an unsafe situation creating a barrier to discharge. Interdisciplinary team will communicate the need for an APS referral to Social Worker / Nurse Navigator. Adult protective Services will be notified by a facility representative (Social Worker / Nurse Navigator) that the resident has discharged against medical advice. An Adult Protective Service referral may also be made if the Interdisciplinary team believes the resident may be in an unsafe situation.
On 7/6/2022 the Home Safety Assessment screening form was reviewed and revised by the [NAME] President of Therapy Services and the Director of Clinical Operations for Therapy Services. This screening form includes a home safety assessment to determine the need for a virtual home visit, onsite home visit or if no visit is needed to determine residents' mobility within the home, equipment and or home modification needs in the home prior to discharge. This process ensures that the facility has thoroughly evaluated potential barriers of the discharge prior to discharge. The Therapy Outcome Coordinator began educating the Licensed Therapist on 7/6/2022 regarding the home screening evaluation, any therapist not educated by 11:00 pm 7/6/2022 will be removed from the schedule until education has been completed. The Therapy Outcome Coordinator will maintain a log of therapist educated and therapist not educated.
On 7/6/2022 the Director of Health Services and / the clinical Competency Coordinator began educating the Interdisciplinary Team, including but not limited to the Social Worker, Activity Director, Nurse Managers / Coordinator, Therapy Outcomes Manager, Certified Dietary Manager, Nurse Navigator, Case Mix Director on discharge planning and making appropriate referrals per policy (Discharge Planning) to include the home safety assessment evaluations by therapy. Interdisciplinary Team members who have not been educated by 7/6/2022 11:00pm will be removed from the schedule until the education has been completed. The Director of Health Service is maintaining a log of employees educated.
On 7/6/2022 the Director of Health Services and/or Clinical Competency Coordinator began education with the Social Worker and Nurse Navigator, on placing follow up phone calls to the community discharged residents / responsible party ensuring; resident is adapting back to home environment / prior level of care environment, appropriate level of caregiver support, and to identify any further resources they may require. These calls will be made 24 hours following discharge, then 72 hours post discharge, and then weekly for four weeks. Concerns voiced by the discharge resident and/or Responsible Party will be brought forth to the Interdisciplinary Team for follow up and any recommendations for additional services will be provided.
On 7/6/2022 the Director of Health Services educated the van driver on ensuring residents are safely within the home prior to leaving the resident's property when the facility provides transportation. This includes assisting the resident into the home and that if the resident / responsible party refuses the van driver is to maintain visualization until the resident is inside the home. This education was provided to the one van driver currently employed. This education will be provided for all newly hired van drivers during general orientation prior to transporting residents.
On 7/13/2022 the Director of Health Services educated the van driver on the discharge process to include, when facility is providing discharge transportation home, the resident is to be assisted into the home, and if assistance is refused, visualize the resident entering home.
When the resident's family member / responsible party is to be providing transportation home, Therapy will assess, educate, and practice car transfers safely into and out of the vehicle. This process is already incorporated in the Discharge Location Checklist Form.
When the resident is transported home through a contracted transportation company, Therapy will ensure a safe discharge by conducting a Home Safety Assessment and Safe Community Discharge checklist. The company will provide transportation to the resident's home and if the driver determines resident is unable to safely enter the dwelling, driver will notify the facility and/or EMS. Facility does post-discharge 24-hour follow-up calls for all discharges.
The Administrator was responsible for the credible allegation.
The facility's credible allegation of Immediate Jeopardy removal was validated on 7/13/22. The validation was evidenced by staff interviews, record reviews and review of in-service documentation to verify education had been provided to staff that addressed the process of discharge planning and making appropriate referrals. Interviews were conducted with the facility's van driver, Therapy Outcomes Manager, Nurse Managers, Physician Assistant, and Medical Director to discuss their role to ensure a safe discharge for residents. Although the facility's Nurse Navigator was no longer employed by the facility (as of 7/12/22), interviews with the Clinical Competency Coordinator, Director of Nursing and Social Worker confirmed the discharge responsibilities of the Nurse Navigator were currently being shared among them. The interventions for a safe community discharge included offering resources such as a Therapy screen to identify if a home site visit was required to assess the equipment and services needed at home; the resident being assessed by the physician/physician extender prior to discharge; and making a referral to Adult Protective Services (APS) if the resident was discharged Against Medical Advice (AMA) and/or under circumstances which suggested an unsafe discharge. Further measures to ensure a safe discharge to the community included addressing the resident's mode of transportation to his/her home via the facility van, a family member/responsible party, or through a contracted transportation company. The staff interviews confirmed follow-up phone calls were also being made to the community discharged residents to ensure their needs were being met.
The Administrator was notified on 7/13/22 the credible allegation for the immediate jeopardy removal was validated on this date (7/13/22) with a removal date of 7/14/22.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 of 18 residents whose MDS assessments were reviewed. (Resident #21, #223, #72)
Findings included:
1. Resident #21 was admitted to the facility on [DATE], and diagnoses included stroke and dementia.
Nursing documentation dated 1/13/2022 revealed Resident #21 was found on the floor, physician and resident's representative were notified, and she was sent to the emergency room for an evaluation.
Hospital emergency room records indicated Resident #21 was seen on 1/13/2022 for an unwitnessed fall with swelling to the left forehead.
The Minimum Data Set (MDS) assessment dated [DATE] indicated no falls since admission or the prior MDS assessment.
On 6/23/2022 at 9:55 a.m. in an interview with the MDS Coordinator, she stated observations and record review was used to gather information for MDS assessments. She stated a fall was indicated in the event history for 1/13/2022 and that should have been recorded on the quarterly MDS assessment dated [DATE].
On 6/23/2022 at 10:43 a.m. in an interview with the Director of Nursing, she stated quarterly MDS assessments needed to include accurate and current information.
2. Resident #223 was admitted to the facility on [DATE], and diagnoses included post COVID respiratory infection and muscle weakness.
A review of pressure ulcer risk assessment dated [DATE] revealed Resident #223 was at risk for developing pressure ulcers.
The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #23 was cognitively intact, required extensive assistance with bed mobility and transfers and was always incontinent of bowel. The MDS assessment did not indicate a pressure ulcer risk assessment had been conducted.
On 6/23/2022 at 9:55 a.m. in an interview with the MDS Coordinator, she stated the admission MDS dated [DATE] did not indicate a clinical or formal skin assessment was conducted or if Resident #223 was at risk for developing pressure ulcers, and it should have been included.
On 6/23/2022 at 10:43 a.m. in an interview with the Director of Nursing, she stated quarterly MDS assessments needed to be accurate and include current information.
3. Resident # 72 was admitted to the facility on [DATE].
The discharge Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #72 was discharged to the hospital on 3/24/22.
Review of the progress note written by the Social Worker (SW) dated 3/24/22 at 1:34 PM revealed that Resident #72 was discharged to home.
Review of the progress note written by the Nurse Practitioner (NP) dated 3/24/22 revealed that Resident #72 was discharged to home.
The SW was interviewed on 6/22/22 at 1:50 PM. She reported that Resident #72 was discharged to home on 3/24/22.
The MDS Nurse was interviewed on 6/22/22 at 1:52 PM. The MDS Nurse reviewed the progress notes written by the SW and the NP and the discharge MDS assessment dated [DATE]. The MDS Nurse verified that she coded the MDS assessment dated [DATE] incorrectly. She confirmed that Resident #72 was discharged to home and not hospital.
The Director of Nursing (DON) was interviewed on 6/23/22 at 12:10 PM. The DON stated that she expected the MDS assessments to be coded accurately. She added that the MDS Nurse was new to her position, but a corporate MDS Nurse was assisting her.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulceration...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #222 was admitted to the facility on [DATE] with diagnoses that included sepsis related to chronic venous ulcerations of bilateral lower extremities.
Resident #222's baseline care plan initiated 2/22/2022 had a focus for discharge but it did not indicate where the resident expected to discharge, it was left blank. The resident's discharge goal was left blank. The care plan also had a focus for barriers to discharge but it was not completed and therefore did not identify any barriers to discharge. The care plan had a focus for anticoagulation use related to the resident's diagnosis, but the diagnosis was left blank. The resident had a focus for risk of falls related to diagnosis, but diagnosis was left blank. Resident #222 also had a focus for activities of daily living decline (ADL) related to her diagnosis, but diagnosis was left blank.
Resident #222's medical record indicated she was discharged home on 4/1/2022. Between 2/22/2022 and 4/1/2022 there were no updates to the resident's care plan.
The resident's discharge Minimum Data Set (MDS) with observation end date 4/1/2022 indicated the resident was cognitively intact. She required two persons assistance for transfers, walked in her room only once or twice during the assessment period, locomotion in room was with set up only, locomotion in the facility occurred only once or twice during the assessment period, required assistance of one for dressing and toileting, and required the assistance of two persons for personal hygiene during the assessment period.
An interview was conducted with the MDS coordinator on 6/21/2022 at 1:30 PM. She stated the baseline care plan was essentially a template pulled from the electronic medical record system used by the facility and the care plan was never individualized at admission or updated during the resident's stay. She stated the care plan should have been updated to reflect the resident's discharge plan, discharge goals, and barrier to discharge as well as the diagnosis related to her risk of falls, risk of ADL decline, and reason for anticoagulation use. The MDS coordinator stated it was an oversight on her part.
On 6/23/2022 at 9:10 am an interview was conducted with the Director of Nursing (DON) who stated completion of baseline care plans and comprehensive care plans had been identified as a problem, and the facility was currently working updating care plans during the morning interdisciplinary team (IDT) meetings.
Based on record review and staff interviews, the facility failed to develop a comprehensive care plan for 2 of 18 residents reviewed for comprehensive care plans. (Resident #223, #222)
Findings Included:
1. Resident #223 was admitted to the facility on [DATE], and diagnoses included post joint replacement surgery, COVID respiratory infection, Diabetes Mellitus Type II and depression.
Resident #223's care plan dated 9/17/2021 included one focus area: full code status. No documentation of a comprehensive care plan was located in the electronic medical record.
The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #223 was cognitively intact, one upper extremity was impaired, and he required extensive assistance with bed mobility and transfers. The MDS further indicated Resident #223 had a urinary catheter for urine elimination and was always incontinent of bowel (stool). The MDS indicated Resident #223 had a surgical wound, was receiving antidepressants and opioids (pain medications) and was on isolation for an active infectious disease. The care area assessment triggered the following focused areas: activities of daily living, urinary incontinence and indwelling catheter, psychosocial well-being, activities, falls, nutritional status, dehydration, pressure ulcers and psychotropic medication use for the comprehensive care plan.
On 6/21/2022 at 12:58 p.m. in an interview with the MDS Coordinator, the comprehensive care plan was completed within fourteen days of admission. She stated the baseline care plan only included a focus on his full code status, and she was unable to locate a comprehensive care plan for Resident #223 in the electronic medical record. She stated she was not the MDS Coordinator in 2021 and was unable to explain why Resident #223 did not have a comprehensive care plan.
On 6/23/2022 at 9:10 a.m. in an interview with the Director of Nursing (DON), she stated comprehensive care plan was completed within a week of admission by the MDS Coordinator. She stated completion of baseline and comprehensive care plans had been identified as a problem, and the facility was currently working on updating residents ' care plans in the daily morning meetings.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and staff interviews, the facility failed to ensure the alternating pressure reducing matt...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and staff interviews, the facility failed to ensure the alternating pressure reducing mattress was set according to the resident's weight for 1 of 4 (Resident #20) residents reviewed for pressure injuries.
The findings included:
Resident #20 was admitted on [DATE] for diagnoses that included advanced kidney disease and muscle weakness.
The resident's quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #20 was severely cognitively impaired, required extensive assistance with all activities of daily living, and had one unstageable pressure injury that was not present on admission.
Resident #20's care plan was last revised on 6/17/2022 and included a focus for pressure injuries to the heel and sacrum. Interventions included repositioning resident routinely.
Record review revealed Resident #20's most recent weight was 121.8 lbs on 6/9/2022.
On 6/22/2022 at 11:00 AM during a wound care observation, the resident was observed to be on an alternating pressure reducing air mattress. The console indicated the mattress should be set according to the resident's body weight. The mattress was set at 300 pounds (lbs).
During the wound care observation on 6/22/2022 at 11:00 AM the wound care nurse was interviewed. When asked if the resident was 300lbs, she stated he was not. When asked who monitored the pressure reducing air mattresses for proper settings, she stated she did not know. She further stated she did check to make sure the air mattress was on and inflated.
On 6/22/22 at 11:14 AM an interview was conducted with Nurse #10. She was assigned to Resident #20. She stated she did not monitor mattress settings. She did not know who monitored the alternating air mattress for proper setting. She stated she only made sure the air mattress was turned on.
On 6/22/2022 at 11:38 AM an interview was conducted with the maintenance director. He stated he and his assistant placed air mattress on the bed, but they did not turn the mattress on or set the mattress to the resident's weight.
On 6/23/2022 at 11:15 AM and interview was conducted with the Director of nursing. She stated she expected pressure reducing air mattresses to be set according to the resident's weight.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview with staff and the Nurse Practitioner, the facility failed to ensure as needed psychotropi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview with staff and the Nurse Practitioner, the facility failed to ensure as needed psychotropic medications were time limited in duration for 1 of 5 residents reviewed for unnecessary medications (Resident # 32).
The findings included:
Resident #32 was admitted [DATE] with diagnoses that included vascular dementia and anxiety.
Resident #32's quarterly Minimum Data Set (MDS) dated [DATE] indicated the resident was severely cognitively impaired, was sometimes understood others but was rarely understood by others. She received antipsychotics 7 out of 7 days and received hospice care during the assessment period.
The resident's comprehensive care plan, last revised 3/31/2022, included a focus for psychotropic drug use related to anxiety and agitation.
Resident #32's active orders include an order for lorazepam 0.5mg oral as needed (prn) for restlessness and agitation with a start date of 6/2/2022 and no end date. The order was written by Nurse Practitioner #2.
A pharmacy review was conducted 6/22/2022 and recommended an end for lorazepam 0.5mg oral prn for restlessness and agitation.
A telephone interview was conducted with Nurse Practitioner #2 on 6/23/2022 at 4:30 PM. She stated she was not aware prn orders of lorazepam needed to have an end date when the resident was under hospice care.
On 6/23/2022 at12:37 PM an interview was conducted with the Director of Nursing (DON). She stated she was aware prn orders of lorazepam required an end date even when the resident was under hospice care.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0888
(Tag F0888)
Could have caused harm · This affected 1 resident
Based on record review and staff interviews, the facility failed to implement their policy for all employees to be vaccinated or have an approved exemption prior to employment and failed to have a pro...
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Based on record review and staff interviews, the facility failed to implement their policy for all employees to be vaccinated or have an approved exemption prior to employment and failed to have a process for tracking vaccination status for 2 of 5 staff members (Nurse Aide #11, Nurse Aide #12) reviewed for COVID-19 vaccination of facility staff. The facility was in a new outbreak status due to one staff member testing COVID-19 positive on 6/21/21. All residents tested negative for COVID-19 on 6/22/2022.
Findings included:
A review of the facility's Mandatory COVID-19 Vaccination Policy dated revised 8/13/2021 stated on or before October 1, 2021, all partners (employees) must: (a) receive a COVID-19 vaccine; (b) establish they have received an approved COVID-19 vaccine from another source; or (c) obtain an approved exemption form the organization as a medical or religious accommodation. This vaccination mandate applies to all new hires or candidate for hire in roles covered by the mandate.
A review of the facility's Mandatory COVID-19 and Influenza Vaccination Policy dated revised 4/1/2022 stated all partners (employees) must: (a) be fully vaccinated or (b) obtain an approved exemption from the organization as a medical or religious accommodation. Partners receiving the COVID-19 vaccination were also required to receive any subsequent vaccine shots to become fully vaccinated. For example, partners who receive the Moderna or Pfizer vaccines will need to receive both of the two doses of the 2-dose series to achieve compliance with this policy. For a new hire to meet the requirements of this policy, a new hire must (a) have received their first shot prior to employment and complete their subsequent vaccine shots at the time interval required to become fully vaccinated or (b) obtain an approved exemption from the organization as a medical or religious accommodation.
A review of the National Healthcare Safety Network (NHSH) data reported the week of 6/5/2022 indicated 99% of the staff had completed COVID-19 vaccinations and 100% of the staff had completed or was partially COVID-19 vaccinated.
A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet listed 86 staff members and indicated two staff members were partially vaccinated. All other staff members were marked as completely vaccinated, and there were no exemptions documented.
1. A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet indicated NA #11 was partially vaccinated.
A review of NA #11's employment time sheets for March 2022 to June 2022 revealed her first day of employment was 3/1/2022, and she had worked weekly in the facility.
NA #11's COVID-19 vaccination records documented the first dose was received on 3/2/2022, and the second dose was on 5/24/2022.
On 6/23/2022 at 9:20 a.m. in an interview with NA #11, she stated the facility offered and she received her first dose of the COVID-19 vaccine during her the first week on employment and had received her second dose of the COVID-19 vaccine since employment. She stated her daily assignments included providing resident care, and N-95 mask, gloves and goggles were required when providing resident care at all times. She stated COVID-19 testing was conducted weekly on Tuesday and Thursdays, and while she was waiting to receive the second COVID-19 vaccine, there was no provisions made to her daily assignments.
On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist (IP), she stated fully COVID-19 vaccination included the single dose or two doses of COVID-19 vaccine, and staff should not be hired if not fully COVID-19 vaccinated. She stated NA #11 had received her first dose after employment at orientation and staff were wearing N-95 masks and goggles. When asked why NA #11 received her second dose over 8 weeks after the first dose, she stated she had an open-door policy for staff to receive COVID-19 vaccinations, and she did not schedule COVID-19 vaccinations or use a spread sheet to track COVID-19 vaccinations.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing (DON) and the Administrator per phone, the Administrator stated all of the facility's staff were fully vaccinated, and the facility required newly hired staff to have the first dose of COVID-19 vaccine to begin working in the facility. The Administrator stated he thought partially vaccinated staff were allowed to work but just needed to be tested for COVID-19 on a regular basis. The DON stated she did not know newly hired staff needed to be fully vaccinated before employment.
2. A review of the facility's COVID-19 Staff Vaccination Status for Providers spreadsheet indicated NA #12 was partially vaccinated.
NA #12's COVID-19 vaccination records documented the first dose was received on 12/7/2021, and there was no second dose documented.
A review of NA #12's employment time sheets for May 2022 to June 2022 revealed her first day of employment was 5/17/2022, and she had worked weekly in the facility. Her time sheet recorded her last day working was on 6/19/2022.
On 6/23/2022 at 12:23 p.m. in a phone interview, NA #12 stated she received her initial dose of COVID-19 vaccination but had not received a second dose due to pregnancy. She stated the baby was born in January 2022. She stated the facility had not offered her the COVID-19 vaccine prior to or after employment and knew she needed to schedule her second dose of COVID-19 vaccine. She stated she started working at the facility on May 17, 2022, and after two days in classroom orientation, her work assignments included providing resident care. She stated N-95 masks, and gloves were required when providing resident care and had been tested for COVID-19 three times since her employment.
On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist (IP), she stated staff should not be hired if not fully COVID-19 vaccinated, and NA #12 knew she had to get the second dose of the COVID-19 vaccine. The IP stated the facility offered the staff COVID-19 vaccines, but NA #12 had not been scheduled to receive her second dose of COVID-19 vaccine. She stated she had an open door policy for staff to receive COVID-19 vaccinations, and she did not schedule COVID-19 vaccinations or use a spread sheet to track COVID-19 vaccinations. She stated the facility was out of COVID-19 vaccine and was unable to specify how long the facility was out of the COVID-19 vaccine. She stated she informed the Director of Nursing on 6/22/2022.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing (DON) and the Administrator per phone, the Administrator stated all of the facility ' s staff were fully vaccinated, and the facility required newly hired staff to have the first dose of COVID-19 vaccine to begin working in the facility. The Administrator stated he thought partially vaccinated staff were allowed to work but just needed to be tested for COVID-19 on a regular basis. The DON stated she did not know newly hired staff needed to be fully vaccinated before employment. The DON further stated the facility was out of the COVID-19 vaccine, and the COVID-19 vaccine had been reordered to offer for staff and residents as a booster dose.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Resident #21 was admitted to the facility on [DATE]. Her diagnoses included stroke and dementia.
A review of Resident #21's ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Resident #21 was admitted to the facility on [DATE]. Her diagnoses included stroke and dementia.
A review of Resident #21's medical record indicated the last care plan conference for Resident #21 was held on 12/09/2020 with Resident #21's representative present.
Nursing documentation revealed a care plan meeting for 9/30/2021 was rescheduled for 10/4/2021. There was no documentation discovered indicating the care plan meeting was conducted on 10/4/2021.
A review of the Minimum Data Set (MDS) assessments revealed an annual MDS was conducted on 11/3/2021 and quarterly assessments were conducted on 1/26/2022 and 4/18/2022. The quarterly assessment dated [DATE] indicated Resident #21 was severely cognitively impaired and required assistance with all activities of daily living.
In a phone interview with Resident #21's representative on 6/20/2022 at 11:24 p.m., she stated she was not receiving invitations to care plan meetings. She stated a care plan meeting scheduled last year was canceled, and she was never informed the care plan meeting was rescheduled.
Resident #21's comprehensive care plan was last reviewed on 6/21/2022.
An interview with the MDS Nurse was conducted on 6/22/22 at 11:04 p.m. She stated in February 2022 when she assumed the role as MDS Nurse, the facility was not conducting care plan meetings due to COVID, and care plan meetings had not resumed. She stated she was responsible for scheduling quarterly and annual care plan meetings, notifying residents and resident representatives of the care plan meetings and conducting the care plan meetings with the interdisciplinary team members.
In an interview with the Social Worker on 6/22/2022 at 11:04 a.m., she stated the facility had not conducted quarterly and annually care plan meetings with residents and resident representatives since October 2021. She stated care plan meetings with Resident #21's representative had not been conducted. She stated she reviewed the care plan with resident representatives quarterly and could not recall speaking with Resident #21's representative when the assessment was conducted on 4/18/2022. She stated the facility was not conducting in-person care plan meetings due to COVID, but the facility had the technology capability to connect with resident representatives outside of the facility.
In an interview with the Director of Nursing (DON) on 6/23/2022 at 1:40 p.m., she stated prior to her arrival to the facility in May 2022, quarterly and annual care plan meetings were not conducted at the facility. She stated the MDS nurse and social worker would work on scheduling quarterly and annual care plan meetings with residents and resident representatives.
Based on observations, record review and staff interviews, the facility failed to review and revise the care plan in the areas of activities and medication for 2 of 18 sampled residents (Resident #39 and Resident #15) and failed to conduct care plan meetings with residents or resident representatives for 4 of 18 sampled residents reviewed for care plans (Resident #39, Resident #50, Resident #62, and Resident #21).
The findings included:
1. Resident #39 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2 and dysarthria and anarthria (brain damage). A record review of the most recent Minimum Data Set (MDS) dated [DATE] revealed Resident #39 was cognitively intact.
a. Review of the care plan (reviewed) date 5/4/22 revealed Resident #39 was care planned for activities. The goal indicated the resident would receive in room visits with independent activities. Interventions indicated the resident would receive in room activities and would be assisted with group activities.
During an interview on 6/21/22 at 10:00 AM, Resident #39 indicated he does not receive one to one activities. Resident indicated he goes to group activities that were conducted in the facility.
During an interview on 6/21/22 at 3:15 PM, the activity director stated Resident #39 attended group activities and was no longer receiving independent activities. The activity director stated Resident #39's care plan was not revised. The activity director indicated that he does not revise the residents care plans. All care plans were revised by the MDS coordinator.
During an interview on 6/22/22 at 3:00 PM, MDS coordinator indicated care plans with regards to falls, antibiotics, nursing, medication and change in conditions were revised by her. The MDS coordinator stated that she does not create, review, or revise residents care plans for Dietary, Social Work and Activities. The care plan was revised by the respective departments.
During an interview on 6/23/22 at 11:43 AM, the Director of Nursing (DON) stated the resident's care plans should be revised by individual department. The MDS coordinator was not responsible to revise care plans for Dietary, Activities and Social Work. DON further stated it was her expectation that the care plan were reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated the care plans should reflect the actual
status of the resident based on the assessment.
b. Review of Resident #39's care plan revealed the care plan was reviewed and revised on 5/4/22, but there was no indication that resident participated in the care plan meeting or development of the care plan.
During an interview on 6/20/22 at 1:55 PM, Resident #39 indicated during the last 6 months he had not been invited to attend a care plan meeting and did not recall participating in developing his plan of care.
During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021. The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The Social Worker stated she reviewed her part of the assessment with the resident during the quarterly review in May 2022.
During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meetings were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meeting when the care plan was reviewed or revised. The MDS coordinator further stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments.
During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meetings were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care.
2. Resident #50 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2, renal osteodystrophy, and dependence on renal dialysis. A record review of the most recent quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #50 was cognitively intact.
Review of Resident #50's care plan revealed the care plan was last reviewed and revised on 3/20/22. The care plan was not reviewed after the recent MDS assessment. There was no indication that the resident participated in the care plan meeting or development of the care plan.
During an interview on 6/20/22 at 11:18 AM, Resident #50 stated he did not have a care plan meeting for a long time. Interdisciplinary team had not invited him to any care plan meetings.
During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021. The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The SW further stated she had reviewed her part of the assessment with the resident.
During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meetings were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meetings when the care plan was reviewed or revised. The MDS coordinator stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments.
During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meeting were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON acknowledged that the residents care plan was not reviewed after the quarterly assessment. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care.
3. Resident #62 was admitted on [DATE] with diagnoses that included diabetes mellitus Type 2, and congestive heart failure. A record review of the most recent quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #62 was cognitively intact.
Review of Resident #62's care plan revealed the care plan was reviewed and revised on 6/7/22. There was no indication that the resident participated in the care plan meeting or development of the care plan.
During an interview on 6/20/22 at 11:18 AM, Resident #62 stated she did not have a care plan meeting for a long time and does not recall staff speaking with her about her goals and progress.
During an interview on 6/21/22 at 1:45 PM, the Social Worker indicated the facility had not conducted quarterly and annual care plan meetings with residents or family members since October 2021.The interdisciplinary team met with families and residents only during admission when the base line care plan was developed. The Social Worker further stated the resident's last assessment was on 5/13/22 and the resident did not have a care plan meeting.
During an interview on 6/21/22 at 2:30 PM, the MDS coordinator stated that currently no care plan meeting were conducted with residents and family members after MDS assessments were completed. The families and residents were not invited to care plan meeting when the care plan was reviewed or revised. The MDS coordinator stated the interdisciplinary team met with the resident and family members during the new admission or readmission for baseline care plan. Meeting was either conducted in the resident room or in a bigger room within 24-48 hours of admission. The family may be present or may participate over the phone. No care plan meeting were conducted for quarterly or annual assessments.
During an interview on 06/23/22 11:43 AM, the director of nursing (DON), indicated that currently the interdisciplinary team meeting with the resident and/or the family were conducted only for baseline care plan to discuss resident's goals and preferences. Other care plan meeting were not conducted at this time. The facility was in the process of conducting these care plan meeting and have not reached that point yet. The DON further indicated that she was hired by the facility in May 2022 and unsure if care plan meeting with residents and families were conducted prior to her hire. The DON stated it was her expectation that the care plan should be reviewed and revised by the interdisciplinary team after each assessment, including comprehensive and quarterly assessments. She further stated residents and/or resident's representatives should be involved in the care plan meeting and make decision about their care.
4. Resident #15 was admitted to the facility on [DATE] with multiple diagnoses including depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident # 15 had not received any antidepressant medication during the assessment period.
Review of the doctor's orders for Resident #15 revealed that Cymbalta (an antidepressant drug) was discontinued on 1/9/22.
Review of the Medication Administration Records (MARs) from February through June 2022 revealed that Resident #15 had not received an antidepressant medication Cymbalta.
Review of Resident #15's care plan that was initiated on 7/20/20 and was last reviewed on 3/28/22 was conducted. One of the care plan problems, was resident was on a psychotropic drug Cymbalta. The approaches included to assess and implement non- drug intervention, monitor for side effects and pharmacist to review medications.
The MDS Nurse was interviewed on 6/22/22 at 1:52 PM. The MDS Nurse stated that she started working at the facility as the MDS Nurse in February 2022. She reviewed the doctor's orders and the care plan and verified that Resident #15 was no longer receiving an antidepressant medication since January 2022. She reported that the use of the antidepressant drug Cymbalta should have been resolved when the care plan was reviewed in March and June of 2022.
The Director of Nursing (DON) was interviewed on 6/23/22 at 12:10 PM. The DON stated that she expected the care plan to be reviewed/revised as needed. She added that the MDS Nurse was new to her position, but a corporate MDS Nurse was assisting her.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to re...
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Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to residents.
Findings included:
The 300/400 nourishment room was observed on 6/21/22 at 2:50 PM. The following food items were observed inside the nourishment room refrigerator:
Cooked green beans in a plastic container- unlabeled and undated
Cooked macaroni and cheese in a plastic container - unlabeled and undated
Broccoli cheddar soup in a plastic container (opened)- unlabeled and dated 6/5/22
Sliced sharp cheddar (10 slices) in opened zip lock bag - unlabeled and undated
Nurse #1 was interviewed on 6/21/22 at 2:54 PM. She stated that dietary department was responsible for checking the nourishment refrigerator.
The Dietary Manager (DM) was interviewed on 6/21/22 at 2:55 PM. She indicated that nursing department was responsible for checking the nourishment refrigerators to ensure resident's food were dated and labeled and to discard expired food items. The DM observed the 300/400 nourishment refrigerator and observed the unlabeled and undated food items and stated that nursing was not checking the refrigerator. The DM was observed to discard the food items in the refrigerator that were unlabeled, undated, and expired.
A follow up observation of the 300/400 hall nourishment refrigerator was conducted on 6/23/22 at 12:05 PM. There were 3 pieces of fried chicken in the box stored in the refrigerator that was undated.
The Registered Dietician (RD) was interviewed on 6/23/22 at 1:01 PM. The RD stated that she expected the facility to follow the policy in dating and labeling of food items stored in the nourishment refrigerators. She added that the DM had already informed her of the undated/unlabeled food in the nourishment refrigerator and she would in-service the staff of the policy.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
QAPI Program
(Tag F0867)
Could have caused harm · This affected multiple residents
Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that ...
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Based on observations, staff interviews, and record review the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following a recertification survey in September 2019, April 2021 and subsequently recited in June 2022 on the current recertification and complaint survey.
The recited deficiencies were in the areas of develop an accurate assessment (F641) and food procurement, Store/Prepare/Serve -sanitary (F812) These deficiencies were recited in the current recertification survey. The continued failure of the facility during three federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance (QA) Program.
The findings included:
These tag were cross referenced to:
F 641 - Accuracy of Assessment
Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for 3 of 18 residents whose MDS assessments were reviewed. (Resident #21, #223, #72)
During the previous survey on 4/29/21, the facility failed to accurately code the Minimum Data Set (MDS) assessment to indicate the Preadmission Screening and Resident Review (PASRR) Level II status (Resident #61, Resident #52, Resident #2, Resident# 31, Resident#29) for 5 of 18 residents whose MDS assessments were reviewed.
During the recertification survey on 9/20/19, the facility failed to accurately code Activities of Daily Living (ADL) on the Minimum Data Set (MDS) assessments for 2 of 21 residents reviewed for ADL's (Resident #84 and Resident # 111),
F812 - Food Procurement, Store/Prepare/Serve- Sanitary
Based on observation and staff interview, the facility failed to label and date food items in 1 of 2 nourishment refrigerators (300/400 hall). The failure had the potential to affect food served to residents.
During the previous recertification survey on 4/29/21, the facility failed to keep clean and failed to label and date food for 1 of 2 nourishment refrigerator/freezers reviewed for food storage (400-hall).
The facility was also cited during the 9/20/19 recertification survey for failure to maintain and clean following kitchen equipment; the stove, oven, steam table, plate warmer, plate/dome rack, refrigerator, and freezer.
During an interview on 3/29/18 at 4:59 PM, the Administrator indicated the Quality Assurance (QA) committee 1) identifies areas of concern, 2) does a root cause analysis, 3) develops a plan, audits, and monitors that plan and 4) discusses the outcome. The Administrator indicated when problem areas were identified the quality assurance and performance improvement (QAPI) plan was laid out. Individual staff should report progress or lack of progress and reason for the lack of progress. The root cause should be analyzed, and all effort should be made to resolve this issue. The team should continuously monitor until the deficient area concerns have been resolved.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to include the immunization status in the electronic medical re...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to include the immunization status in the electronic medical record for influenza vaccine for 1 of 5 sampled residents (Resident #24) and for pneumococcal vaccine for 5 of 5 sampled residents (#21, #14, #24, #48, #50) . The facility also failed to offer and administer the influenza vaccine for 1 of 5 sampled residents (#24) and the pneumococcal vaccine for 5 of 5 residents (#21, #14, #24, #48, #50) reviewed for influenza and pneumococcal immunizations.
Findings Included:
1. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact.
A review of Resident #24's immunization record on the electronic medical record showed no influenza vaccine status in the resident ' s electronic record.
On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated she did not have a document identifying residents who had not received the influenza vaccine. She stated she confirmed influenza vaccine status by asking the resident and entering data in the electronic medical record. She stated influenza vaccines were administered in October 2021. She stated when Resident #24 was admitted to the facility on [DATE] that was still considered the flu season, but she had been concentrating on COVID vaccines and had not been monitoring influenza vaccine status of new residents.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the influenza vaccine on admission and annually. She stated the infection preventionist was responsible for entering the vaccination information in the electronic medical record that showed the influenza vaccine was offered, administered or refused. The DON stated she would conduct an audit on all residents for the influenza vaccine.
2. a. Resident #21 was admitted to the facility on [DATE] with diagnoses including stroke and dementia.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #21 was severely cognitively impaired.
A review of Resident #21's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident's record.
b. Resident #14 was admitted to the facility on [DATE] with diagnoses including anxiety and depression.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14 was cognitively intact.
A review of Resident #14's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record.
c. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact.
A review of Resident #24's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record.
d. Resident #48 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus and anxiety disorder.
The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #48 was moderately cognitively impaired.
A review of Resident #48's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident's record.
e. Resident #50 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus and anxiety disorder.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #50 was cognitively intact.
A review of Resident #50's immunization record on the electronic medical record showed no pneumococcal vaccine status in the resident ' s record.
On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated most residents had received the pneumococcal vaccine and did not have a document identifying residents who had not received the pneumococcal vaccine. She stated residents were asked their pneumococcal vaccine status and entered the information in the electronic medical record. When informed residents #21, #14, #24, #48, #50 pneumococcal vaccine status was not in the electronic medical record, she stated since October 2021 as the infection preventionist she had been concentrating on COVID vaccines and had not offered the pneumococcal vaccine or monitored the pneumococcal vaccine status of the residents.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the pneumococcal vaccine on admission and annually. She stated the infection preventionist was responsible for entering the vaccination information in the electronic medical record that showed the pneumococcal vaccine was offered, administered or refused. The DON stated she would conduct an audit on all residents for the pneumococcal vaccine.
3. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact.
A review of Resident #24's immunization record on the electronic medical record did not reflect she was offered the influenza vaccine, declined the influenza vaccine or was administered the influenza vaccine.
On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated in October 2021 the unit managers assisted her in administering influenza vaccine to residents and entering the influenza vaccine data in the electronic record. She stated influenza vaccination status was addressed on admission, and new admitted residents after October 2021 had not been offered the influenza vaccine because she had been concentrating on COVID vaccinations.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the influenza vaccine on admission and annually. She stated the infection preventionist was responsible for offering, administering or documenting refusal of the influenza vaccine. The DON stated she would conduct an audit on all residents for influenza vaccination.
4. a. Resident #21 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #21 was cognitively intact.
A review of Resident #21's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine.
b. Resident #14 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14 was cognitively intact.
A review of Resident #14's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine.
c. Resident #24 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #24 was cognitively intact.
A review of Resident #24's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine.
d. Resident #48 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #48 was cognitively intact.
A review of Resident #48's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine.
e. Resident #50 was admitted to the facility on [DATE] with diagnoses including stroke with aphasia (difficulty speaking) and leg fractures.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #50 was cognitively intact.
A review of Resident #50's immunization record on the electronic medical record did not reflect she was offered the pneumococcal vaccine, declined the influenza vaccine or was administered the influenza vaccine.
On 6/23/2022 at 10:50 a.m. in an interview with the infection preventionist, she stated she stated since October 2021 as the infection Preventionist, she had not offered the pneumococcal vaccine to residents because she had been concentrating on COVID vaccinations.
On 6/23/2022 at 1:18 p.m. in an interview with the Director of Nursing, she stated the facility offered the pneumococcal vaccine on admission and annually. She stated the infection preventionist was responsible for offering, administering or documenting refusal of the pneumococcal vaccine. The DON stated she would conduct an audit on all residents for pneumococcal vaccination.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0886
(Tag F0886)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to conduct COVID-19 testing for Nursing Assistant (NA) #12 and ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to conduct COVID-19 testing for Nursing Assistant (NA) #12 and to document COVID-19 testing and results for 5 of 5 staff (NA #12, NA #11, Housekeeper #1, Business Office Manager #1, and Nurse #5) reviewed for COVID-19 testing during the outbreak period from 4/29/2022 to 6/2/2022. This occurred during a COVID-19 pandemic.
Findings included:
A review of the facility's COVID Testing and Re-Testing policy dated 1/25/2022 stated to perform expanded viral testing of all partners, providers, contractors, consultants and residents in the nursing home if there is an outbreak in the facility. Vaccinated and unvaccinated partner, provider, contractor, and consultant will be tested twice weekly for at least two weeks until no new positives.
A review of the facility's COVID-19 tracking document revealed the facility's outbreak status started on 4/29/2022. The last positive COVID-19 test was on 5/19/2022, and the outbreak ended on 6/2/2022.
a. A review of NA #12's employment time sheet revealed her first day of employment was 5/17/2022.
A review of the facility's COVID-19 staff testing logs dated 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that NA #12 was tested on 3 of 5 testing dates during the timeframe the facility was in outbreak status (5/20/2022, 5/27/2022, and 5/31/2022) since her employment with the facility began on 5/17/2022.
On 6/23/2022 at 12:23 p.m. in a phone interview with NA #12, she stated staff were tested on specific days, and she had been COVID-19 tested three different times since beginning her employment with the facility. She stated she worked full time at the facility, and COVID-19 tests were conducted when she was scheduled to work and had not been told to come in for COVID-19 testing when not scheduled to work.
b. The facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 were reviewed. There was no documentation NA #11 was COVID-19 tested during the timeframe the facility was in outbreak status.
On 6/23/2022 at 9:20 a.m. in an interview with NA #11, she stated she was tested for COVID-19 every week on Tuesday and Friday from 5/3/2022 through 5/31/2022.
c. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that Housekeeper #1 was tested on 5 of the 9 testing dates during the timeframe the facility was in outbreak status (5/3/2022, 5/6/2022, 5/10/2022, 5/17/2022, and 5/20/2022).
In an interview with Housekeeper #1 on 6/23/2022 at 9:20 a.m., she stated she had worked with the facility for ten years and was COVID-19 tested twice a week from 5/3/2022 through 5/31/2022.
d. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022, 5/20/2022, 5/24/2022, 5/27/2022, 5/31/2022 revealed no documentation that Business Office Manager #1 was tested on 3 of the 9 testing dates during the timeframe the facility was in outbreak status (5/6/2022, 5/13/2022, and 5/17/2022).
In an interview with Business Office Manager #1 on 6/23/2022 at 9:58 p.m., she stated during the COVID-19 outbreak all staff were tested on Tuesday and Friday and administration informed her when to COVID-19 test. She confirmed she was tested on [DATE], 5/13/2022, and 5/17/2022.
e. A review of the facility's COVID-19 staff testing logs dated 5/3/2022, 5/6/2022, 5/10/2022, 5/13/2022, 5/17/2022 revealed no documentation Nurse #5 was tested on 3 of the 5 testing dates during the timeframe the facility was in outbreak status (5/3/2022, 5/6/2022 and 5/10/2022).
In an interview with Nurse #5 on 6/23/2022 at 1:06 p.m., she stated the facility tested the staff twice a week for COVID-19. She confirmed she was tested on [DATE], 5/6/2022 and 5/10/2022.
On 6/23/2022 at 10:50 a.m. in an interview with the Infection Preventionist, she stated she was responsible for conducting COVID-19 testing in the facility and documenting test results, and all staff were required to be tested twice a week when the facility was in outbreak status. She stated her COVID-19 testing hours were from 10 a.m.- 1:00 p.m. and 2:00 p.m.- 4:00 p.m. for staff on Tuesdays and Fridays. She stated information on COVID-19 staff testing was shared with the staff on the television screens in the hallways. She revealed the facility did not enforce staff not being able to work if not COVID-19 tested during designated testing dates. She was not able to provide any further information on COVID-19 testing for NA #12, NA #11, Housekeeper #1, Nurse #5 and Business Office Manager #1.
In an interview with the Director of Nursing (DON) and the Administrator on 6/23/2022 at 1:18 p.m. the DON, who started with the facility in May 2022, stated all staff should have been tested twice a week during outbreak status. She stated she identified that all staff members were not tested during the outbreak after arriving to the facility as the DON in May 2022, and she instructed the IP to print a staff roster to track staff COVID testing and results and to let department heads know if staff had not been tested. She stated staff members were not to work if they had not been tested. She stated she had asked the IP for staff testing information, and the IP had not provided staff testing documentation or communicated to her that all staff were not COVID-19 tested.
In an interview with the Administrator and the DON on 6/23/2022 at 1:18 p.m., the Administrator stated all staff should had been tested twice a week and would had been unable to work if not tested. He stated The IP was responsible for testing and documenting COVID -19 testing results, and he provided the IP with a staff roster which included telephone numbers to call staff and asked department heads to remind staff of testing during the outbreak. He stated he did not know why staff members were not tested, and the IP did not report to him staff were not reporting to the IP for COVID-19 tests as required during outbreak status.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0947
(Tag F0947)
Could have caused harm · This affected multiple residents
Based on record review and staff interviews, the facility failed to provide Nursing Assistants (NAs) with annual dementia training for 5 out of 5 sampled Nurse Aides reviewed for required in-service t...
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Based on record review and staff interviews, the facility failed to provide Nursing Assistants (NAs) with annual dementia training for 5 out of 5 sampled Nurse Aides reviewed for required in-service training (NAs #1, #2, #5, #7 and #9).
The findings included:
NA #1's date of hire was 11/16/2021.Review of in-service records revealed she was not provided annual dementia training.
NA#2's date of hire was 2/6/2022. Review of in-service records revealed she was not provided dementia training.
NA#5's date of hire was 6/30/2013. Review of in-service records revealed she was not provided annual dementia training.
NA#7's date of hire was 6/30/2013. Review of in-service records revealed she was not provided annual dementia training.
NA#9's date of hire was 9/27/2021. Review of in-service records revealed she was not provided annual dementia training.
On 6/21/2022 at 10:22 AM an interview was conducted with NA#7. She stated she did not recall receiving dementia training in the last year.
On 6/23/2022 at 9:28 AM an interview was conducted with the Director of Nursing (DON). She stated she began her employment as DON in May of 2022. The facility did not have a staff development coordinator (SDC). She had filled the role since May and recently hired (1 week ago) a new SDC. The DON was not able to find proof of annual dementia training for NAs #1, #2, #5, #7 and #9. It was her expectation that all staff receive dementia care training.